client intake specialist

Alvayria consulting

<p>We are seeking a Detention Specialist to handle urgent immigration detention inquiries. This is a high-urgency, script-driven role focused on speed, accuracy, and emotional<br/>control.</p><p>Responsibilities</p><p>- Respond to urgent detention leads within 15 minutes during coverage hours.<br/>- Follow the detention triage script exactly<br/>- Collect required information including A-number, facility, family contact, and urgency<br/>- Escalate cases according to internal procedures</p><p>This Role Is not for You If</p><p>- You struggle under time pressure<br/>- You dislike scripts or structured workflows<br/>- You are slow to respond to messages</p><p>Requirements</p><p>- Excellent communication skills<br/>- Calm under stress<br/>- Reliable availability during coverage hours</p><p>Work Location: Remote</p>

Client Intake Specialist - Legal (Paralegal)

Center for Urban Famlies

<div><p><b>About CFUF</b></p><p>
The Center for Urban Families (CFUF) is a nationally recognized nonprofit working at the intersection of responsible fatherhood, family stability, and economic mobility. Since 1999, we&rsquo;ve empowered Baltimore&rsquo;s underserved residents to overcome barriers, break the cycle of poverty, and build thriving futures. Through our All In strategy, we combine personal accountability, holistic case management, and workforce training to drive lasting impact for individuals, families, and communities. With a culture rooted in excellence, transparency, and purpose, CFUF fosters a dynamic, high-energy environment where bold ideas and passionate people thrive.</p><p></p><p><b><br>
The Opportunity</b></p><p>
The Intake Specialist plays a critical role in supporting the operational efficiency of CFUF&rsquo;s programs by serving as a primary point of contact for prospective applicants and enrollees. This role ensures a seamless intake experience by collecting, documenting, and maintaining accurate participant information while building rapport and trust with individuals entering CFUF services. The Intake Specialist works closely with internal teams to support case management efforts and enhance applicant satisfaction through timely, professional, and responsive engagement.</p><p>
Additionally, this position&rsquo;s broader responsibilities include:</p><ul><li>
Serving as the initial point of contact for individuals seeking services, providing accurate information and guidance on program eligibility and enrollment</li><li>
Conducting intake interviews and assessments to collect essential participant information and determine program fit</li><li>
Maintaining consistent communication with applicants to confirm continued interest and readiness for program participation</li><li>
Supporting case management teams by ensuring accurate and timely documentation of participant data</li><li>
Contributing to a welcoming, professional, and supportive environment for all members, partners, and stakeholders</li></ul><p></p><p><b><br>
What to Expect from This Opportunity</b></p><ul><li>
Identify and engage prospective CFUF applicants and enrollees through outreach and relationship-building efforts.</li><li>
Track all new referrals and complete intake assessments within 24 hours of initial contact to ensure timely service delivery.</li><li>
Design and administer surveys to gather key insights from employer partners, including job leads, member recruitment and retention, and overall satisfaction.</li><li>
Support the planning and coordination of workshops, programs, and engagement activities for members and employer partners.</li><li>
Assist with marketing and outreach efforts to support new and existing employer partnerships.</li><li>
Collaborate closely with the Account Specialist to support recruitment strategies for employer partners and program participants.</li><li>
Serve as an ambassador for CFUF by representing the organization to diverse audiences, including members, staff, employer partners, researchers, and funders.</li><li>
Support DHS and SNAP E&amp;T initiatives by identifying eligible applicants and facilitating the enrollment process.</li><li>
Maintain accurate, timely, and organized member files and case notes within the CFUF database.</li><li>
Assist the Senior Manager in compiling and coordinating data for grant reporting and program evaluation.</li><li>
Perform additional duties as assigned to support program operations and organizational goals.</li></ul><p></p><p><b><br>
Schedule: </b>Monday through Friday, 9 AM to 5 PM&mdash;this position offers one day of remote work per week</p><p></p><p><b><br>
Qualifications</b></p><ul><li>
High School Diploma or equivalent required; additional education or relevant certifications preferred.</li><li>
Minimum of five years of relevant experience in intake, direct service delivery, or a related field.</li><li>
Experience conducting intake interviews, assessments, and providing support in areas such as homelessness, mental health, and/or substance use.</li><li>
Knowledge of community-based resources and service agencies supporting disadvantaged individuals required.</li><li>
Experience working in a fast-paced, team-based environment with diverse populations.</li><li>
Strong time management, organizational, and communication skills required.</li><li>
Ability and willingness to travel and attend meetings and/or appointments required.</li></ul><p></p><p><b><br>
What Sets You Apart</b></p><ul><li>
Excellent written and verbal communication, interpersonal, problem-solving, and organizational skills; strong attention to detail required.</li><li>
Demonstrated ability to build rapport, establish trust, and effectively engage individuals from diverse educational and socio-economic backgrounds.</li><li>
Experience conducting intake assessments, interviews, and providing direct service support in fast-paced, high-volume environments.</li><li>
Ability to manage multiple priorities, maintain timely follow-up, and ensure accuracy in documentation and data entry.</li><li>
Strong data management skills with experience maintaining case notes and working within electronic databases (e.g., ETO, Apricot, or similar systems).</li><li>
Knowledge of community-based resources and experience supporting individuals facing barriers such as homelessness, mental health, and/or substance use challenges.</li><li>
Experience supporting outreach, recruitment, and engagement efforts across community and partner networks.</li><li>
Comfortable representing the organization as an ambassador to members, partners, and stakeholders with professionalism and confidence.</li><li>
Ability to work effectively both independently and within a collaborative, team-based environment.</li><li>
Must be resourceful, resilient, and tenacious with a high level of personal integrity and passion for CFUF&rsquo;s mission to accelerate social and economic opportunities and advocate for policies that promote equity and racial justice.</li></ul><p></p><p><b><br>
Applying for a Career Opportunity &amp; Our Commitment to Diversity</b></p><p>
Please apply to this posting to be considered for future job opportunities with CFUF. Additionally, make sure to submit your resume via our talent pool. If there is a specific job you are interested in, you may apply directly to that opportunity and complete your application. Our Talent team truly appreciates your interest and hope to contact you for a future opportunity.</p><p></p><p><br>
CFUF is an Equal Opportunity Employer. CFUF is committed to being an inclusive workplace that welcomes diverse and unique perspectives, all working toward the same goal &ndash; to create a more informed public. Qualified applicants receive consideration for employment without regard to race, color, ethnicity, national origin, ancestry, age, religion, religious belief, sex (including pregnancy, childbirth and related medical conditions, lactation, and reproductive health decisions), sexual orientation, gender, gender identity or expression, transgender status, gender non-conforming status, intersex status, sexual stereotypes, nationality, citizenship status, personal appearance, marital status, family status, family responsibilities, military status, veteran status, mental and physical disability, medical condition, genetic information, genetic characteristics of yourself or a family member, political views and affiliation, unemployment status, protective order status, status as a victim of domestic violence, sexual assault, or stalking, or any other basis prohibited under applicable law.</p><p></p><p><br>
If you are a person with a disability needing assistance with the application process, please reach out to hr@cfuf.org.</p><p></p><p><b><i><br>
Note: We review applications on a rolling basis and will close the posting once the position is filled.</i></b></p></div>

Intake Specialist

Care Indeed

<div><b>Organization: </b>Care Indeed, Inc.<br>
<b>Employment Type: </b>Full-time<br>
<b>Department: </b>Sales<div><b><br>
About Us</b></div><p>
Two compassionate visionaries embarked on a transformative journey when Dee and Vanessa founded Care Indeed Home Health Care in the heart of the San Francisco Bay Area. Their mission was clear: to revolutionize the way care was delivered to seniors and individuals in need. Beyond home care services, they expanded their reach into medical staffing, bridging the gap between healthcare facilities and skilled professionals. These founders actively listened to pain points, strategically recruited committed candidates, and ensured that compassion remained at the core of their legacy. From pandemic adaptations to virtual reality training, their impact continues to shape the healthcare landscape, creating a better world for elders, families, and their caregivers.</p><div><b><br>
Position Overview</b></div><div>
The Intake Coordinator plays a vital role in the client acquisition process by acting as the first point of contact for potential clients and their families. This energetic and proactive individual is responsible for identifying the needs of prospective clients, nurturing leads, and ensuring a smooth transition into care services. The Intake Coordinator excels in managing inbound inquiries and conducting outbound outreach through phone, email, and digital channels. They also take charge of conducting virtual assessments to evaluate client needs and provide initial recommendations for care. With a focus on client engagement, they gather essential information, schedule in-person or virtual assessments, and facilitate consultations, ensuring that the organization can provide the appropriate level of care based on the client&rsquo;s specific needs. Their collaboration with branch locations and on-call teams is key to streamlining operations and contributing to the overall success of the company. Three years of experience in home care or healthcare is preferred, as this role is essential in managing the early stages of the client lifecycle and building lasting relationships.</div><div><b><br>
Essential Duties And Responsibilities</b></div><ul><li><div>
Handle and manage initial intake calls, converting qualified leads into scheduled assessments, including virtual assessments when appropriate.</div></li><li><div>
Proactively generate new sales opportunities through lead-generation techniques such as email outreach, cold calls, and social media engagement.</div></li><li><div>
Clearly articulate Care Indeed's values, services, and offerings to prospective clients while empathetically listening to and understanding their unique needs, ensuring the right care solution is recommended.</div></li><li><div>
Meet and exceed intake sales targets, conversion quotas, and other performance metrics.</div></li><li><div>
Track, manage, and report the status of all leads, prospects, and clients through the company's internal systems, ensuring timely follow-up and communication.</div></li><li><div>
Maintain data accuracy, consistency, and timeliness across all systems to ensure operational efficiency.</div></li><li><div>
Serve as a key liaison between new clients, assessors, care management teams, and direct care supervisors, ensuring clear communication and smooth transitions.</div></li><li><div>
Collaborate with accounting, direct care supervisors, and other internal teams to provide a seamless client onboarding experience and address any administrative needs.</div></li><li><div>
Guide clients through every step of the intake process, from the initial inquiry to the commencement of care, ensuring they feel supported and informed.</div></li><li><div>
Communicate regularly with remote and on-call teams to support a seamless transition from the intake process to ongoing client care management.</div></li><li><div>
Prepared and presented sales analytics reports on a weekly, monthly, and quarterly basis, tracking lead generation, conversion rates, and other key performance metrics.</div></li><li><div>
Provide ongoing support to assessors and ensure a smooth transition for clients from the sales process to care coordination.</div></li><li><div>
Perform additional duties as assigned, contributing to the overall goals and objectives of the company.</div></li></ul><div><b><br>
Job Conditions</b></div><ul><li><div>
Risk of exposure to bloodborne pathogens is limited</div></li><li><div>
Fast-paced environment</div></li><li><div>
It requires minimal lifting of office records and printouts</div></li><li><div>
It is primarily a desk job that essentially involves sitting, standing, stooping, and walking, as well as an inordinate amount of telephone communication</div></li></ul><div><b><br>
Qualifications</b></div><ul><li><div>
A Bachelor&rsquo;s degree is required - a background in social work, psychology, counseling, rehabilitation, gerontology, nursing, or sociology</div></li><li><div>
At least one year of experience or training in health care/social services.</div></li><li><div>
Sales experience preferred.</div></li><li><div>
Exceptional written and verbal communication skills.</div></li><li><div>
Proficiency in assessing client needs, meeting service quality standards, and evaluating client and employee satisfaction.</div></li><li><div>
Capability to thrive in a fast-paced environment.</div></li><li><div>
Unwavering commitment to providing the highest quality care and customer service.</div></li><li><div>
Proven track record of process management with meticulous attention to detail.</div></li><li><div>
Sensitivity, patience, and compassion when interacting with prospects.</div></li><li><div>
A positive, solution-oriented mindset.</div></li><li><div>
Flexibility and availability to work hours beyond the standard workweek.</div></li></ul><div><b><br>
Work Hours</b></div><div>
Monday-Friday 9:00 AM to 5:30 PM</div><div><br>
Care Indeed is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.</div><div><br>
Make An Impact! Join Our Team Today!</div><div><br>
Want to join a company at the forefront of in-home care? Care Indeed is looking for individuals like you! If you are interested in joining our team, you can submit your application at https://careindeed.com/careers or call us at 650-563-8711.</div><div><br>
Ranked by FORTUNE as one of the Bay Area's 50 Best Places to Work in Aging Services, our dedicated team is ready to grow and is in search of talented care providers.</div></div>

Intake Coordinator

Law Firm- Indianapolis, IN

<p>A high-volume Personal Injury law firm is seeking a full-time Client Intake &amp; Administrative Assistant for our Carmel office. This role is primarily focused on engaging with new and potential clients, signing them up, completing intake paperwork, and assisting with incoming field and office calls. This is an excellent opportunity for someone looking to get their foot in the door at a law firm and gain hands-on experience in a fast-paced legal environment.</p><p>The ideal candidate is highly motivated, professional, organized, and a team player who is comfortable communicating with clients and supporting the firm&rsquo;s daily operations.</p><p><b>Primary Responsibilities</b></p><ul><li>Speaking with new and potential clients to gather information and sign them up</li><li>Completing and processing client intake paperwork</li><li>Answering and routing incoming calls, including assisting with field calls</li><li>Following up with clients as needed</li><li>Providing receptionist and front-office support</li><li>General administrative duties, including data entry</li><li>Drafting template documents</li><li>Faxing, mailing, and emailing documents</li><li>On-call availability after hours as scheduled</li></ul><p><b>Qualifications</b></p><ul><li>Strong communication and customer service skills</li><li>Detail-oriented and organized</li><li>Ability to work in a high-volume, fast-paced environment</li><li>Reliable, professional, and team-oriented</li><li><b>Spanish-speaking is a plus, but not required</b></li></ul><p><b>Position Highlights</b></p><ul><li>Client intake and sign-ups</li><li>Data entry and document preparation</li><li>Client follow-ups</li><li>Receptionist and administrative support</li><li>On-call after-hours rotation</li></ul><p><b>Benefits Package Includes</b></p><ul><li>401(k) after an investment period</li><li>Paid vacation</li><li>Health stipend</li><li>On-site fitness center</li></ul><p>Job Type: Full-time</p><p>Pay: $37,000.00 - $40,000.00 per year</p><p>Benefits:</p><ul><li>401(k) matching</li><li>Paid time off</li></ul><p>Ability to Relocate:</p><ul><li>Carmel, IN 46032: Relocate before starting work (Required)</li></ul><p>Work Location: In person</p>

Administrative Assistant & Client Intake

Farley Center

<div>Intake / Admission Coordinator - Substance Abuse Facility | The Farley Center | Williamsburg, Virginia<p><b>
About the Job:</b></p>
PURPOSE STATEMENT:<br>
<br>
The Intake Coordinator is responsible for establishing and maintaining a first- impressions environment at the facility front desk. Duties include phone triage, addressing requests for services and performing client call backs and documents all call activities. Answers inquiry calls about facility services and availability, performs pre-registration, verifies insurance eligibility, and coordinates with the insurance company. Facilitates assessment and/or intake to facility services when appropriate. Provides administrative support to the department of admissions, ensuring the quality of service to clients and their families.<p></p><p><b>
Roles and Responsibilities:</b></p><p>
ESSENTIAL FUNCTIONS:</p><p></p><ul><li>Conducts pre-admission assessments. Completes admission pre-certification as needed.</li><li>Interviews client, family members and/or collateral sources to assure intake criteria are met. Reviews prospective admissions against approved admission criteria, policies, and procedures.</li><li>Generates, guides, and leads independent discussions with referral sources for client support, conflict resolution and business development with other treatment and healthcare professionals,</li><li>Responds and reacts to the needs of referred clients.</li><li>Assesses family needs for mediation, sober escort and intervention and determines which professional resources are most appropriate to contact based on information gathered.</li><li>Decides which Interventionist and facility to recommend, the dates, and the travel.</li><li>Works closely with other department as well as external parties to ensure the timely admission of clients.</li><li>Documents daily all activities, contacts, appointments, and events in the designated Customer Relationship Management system. Maintains all the documentation involved with the admissions process.</li><li>Completes insurance verifications for all clients per CBO guidelines on all private insurance admissions.</li><li>Screens calls from referrals and sets up transportation for admission.</li><li>Maintains a waiting list for admissions and stays in contact with potential candidates to facilitate admissions.</li><li>Greets and assists clients, visitors and staff at the front office.</li><li>Oversees the traffic flow and incidents in the lobby area.</li></ul><p></p><p>
EDUCATION/EXPERIENCE/SKILL REQUIREMENTS:</p><ul><li>High School Diploma or equivalent required. Bachelor&rsquo;s Degree in social work, psychology, counseling, or other related field of study preferred.</li><li>One or more years' experience in healthcare admissions preferred. Preferably in the mental health or substance use disorder field.</li><li>Experience in client assessment, referral, treatment planning and communication with external review organizations or comparable entities.</li><li>Knowledge of community resources.</li><li>Outstanding interpersonal and interviewing and assessment skills. Skill in telephone etiquette and paging procedures.</li></ul><p></p><p>
LICENSES/DESIGNATIONS/CERTIFICATIONS:</p><ul><li>CPR certification and de-escalation training required (training available upon hire and offered by facility).</li><li>First aid may be required based on state or facility requirements.</li></ul><p></p><p>
SUPERVISORY REQUIREMENTS:</p><p>
This position is an Individual Contributor.</p>
Why The Farley Center?The Farley Center offers a comprehensive benefit plan and a competitive salary commensurate with experience and qualifications. Qualified candidates should apply by submitting a resume. The Farley Center is an EOE.<p></p><p>
Veterans and military spouses are highly encouraged to apply. Summit BHC is dedicated to serving Veterans with specialized programming at our treatment centers across the country. We recognize and value the unique strengths of the military community in supporting our mission to serve those who have served.</p></div>

Intake / Admission Coordinator - Substance Abuse Facility

Wais, Vogelstein & Arfaa, LLC

<p>Job description</p><p>National plaintiffs&rsquo; medical malpractice firm is seeking a motivated, organized, and dependable Legal Office Assistant to join our Chicago office. This role combines reception, client intake, and office assistant responsibilities as noted below:</p><p>Reception:</p><ul><li>Answer incoming phone calls with professionalism and care, direct calls and communicate efficiently between callers and staff</li><li>Warmly greet clients/visitors, maintain conference room space, and assist with whatever is needed for meetings</li><li>Directing the flow of mail, faxes, and deliveries to reach the intended recipients</li><li>Maintain visitor requests with building management</li></ul><p>Intake:</p><ul><li>Handle detailed medical malpractice and birth injury intakes for new client</li><li>Prepare and send out new client paperwork</li><li>Data entry into case management systems/spreadsheets</li></ul><p>Office Assistant:</p><ul><li>Photocopying, indexing, and organizing documents quickly and efficiently</li><li>Perform any necessary clerical duties for attorneys and support administrative functions across office</li></ul><p>Ideal candidate must have exceptional phone etiquette and customer service skills, be very detailed and organized, have excellent written communication skills, be a team player, and possess intermediate computer knowledge and skills (including using Adobe PDF and Microsoft Word, Excel and Outlook).</p><p>Schedule will be Monday-Friday, 9:00 am-5:00 pm in the office with one remote-day offered once fully trained.</p><p>Pay: $40,000.00 - $45,000.00 per year</p><p>Disclaimers:</p><p>This job description is not designed to cover or contain a comprehensive list of activities, duties, or responsibilities that are required of the employee. They may change as necessitated by business demands with or without notice.</p><p>We are an Equal Opportunity Employer and celebrate diversity at all levels of our organization. We are committed to creating a diverse and inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to any protected characteristic.</p><p>Job Type: Full-time</p><p>Pay: $40,000.00 - $45,000.00 per year</p><p>Benefits:</p><ul><li>401(k)</li><li>Dental insurance</li><li>Free parking</li><li>Health insurance</li><li>Life insurance</li><li>Paid sick time</li><li>Paid time off</li><li>Vision insurance</li></ul><p>Work Location: In person</p>

Legal Office Assistant

Mount Regis Center

<div>Overview:
<div><b>
Hours for this position:</b></div><div>
Tuesday-Friday 2:30p-11:00p</div><div>
Saturday 11:00a - 7:30p</div><div></div><div><br>
**Must have a good driving records and drivers license**</div><div></div><div><br>
The Intake Specialist is responsible for the intake process at the facility. Liaises with remote admissions to team. Establishes professional rapport with client to ensure that they feel welcomed upon arrival. Supports client arrival process, including initial assessment process, searching the client&rsquo;s belongings/person for<br>
prohibited items, and orienting the client to the facility. Ensures required documentation/paperwork is completed and maintained.</div><div></div><div><b><br>
We have FUN at work!
</b></div><ul><li>Monthly drawings</li><li>
Monthly events</li><li>
Monthly snacks/treats</li><li>
Employee of the Month/Quarter/Year with gifts/treats</li><li>
Spirit Weeks and more!</li></ul><div><b>
Benefits</b></div><div>
Full Time or Part Time with Benefits</div><ul><li>
Medical (three tiers)</li><li>
Dental</li><li>
Vision</li><li>
STD (employer paid)</li><li>
LTD</li><li>
Life Insurance (employer paid)</li><li>
401k</li><li>
2 weeks of Vacation</li><li>
24 hours Personal Time</li><li>
6 Sick Days</li><li>
6 Extended Sick Days</li><li>
Paid holidays</li><li>
1.5x your hourly rate for working a recognized holidays</li></ul><div><b>
Criminal History</b></div><div>
We&rsquo;re licensed through the Department of Behavioral Health and Development Services, which means we follow their standards for criminal history and hiring criteria. If you have a criminal history, please review the barrier crimes to ensure that you&rsquo;re eligible for employment at our facility. https://www.dss.virginia.gov/files/division/obi/background_investigations/barriercrimes/CRF_Barrier_Crime_List.pdf</div>
Responsibilities:
<div>
ESSENTIAL FUNCTIONS:<br>
<ul><li>Liaise with client/family of potential admissions to address any questions, concerns, etc.</li><li>Coordinate facility tours with clients and families who are potential admissions.</li><li>Interface with remote admissions team and on-site clinical team for necessary approvals, plan for client</li></ul>
arrival, including travel arrangements as applicable.<br>
<ul><li>Establishes professional rapport with client to ensure that they feel welcomed upon arrival.</li><li>Supports arrival process including coordinating assessment/bed placement process, searches of client</li></ul>
belongings/person for prohibited items.<br>
<ul><li>Orients client to the facility/milieu.</li><li>Liaises with direct care/nursing/clinical team to ensure client is set-up with a treatment plan/schedule</li></ul>
as needed.<br>
<ul><li>Ensures intake paperwork is completed in a timely fashion and documentation is maintained as</li></ul>
required.<br>
<ul><li>May discuss client&rsquo;s financial responsibility and take payment as applicable.</li><li>Provides exceptional customer service in line with Acadia Healthcare standards.</li></ul></div>
Qualifications:
<div>
STANDARD EXPECTATIONS:<br>
<ul><li>Complies with organizational policies, procedures, performance improvement initiatives and maintains</li></ul>
organizational and industry policies regarding confidentiality.<br>
<ul><li>Communicate clearly and effectively to person(s) receiving services and their family members, guests</li></ul>
and other members of the health care team.<br>
<ul><li>Develops constructive and cooperative working relationships with others and maintains them over</li></ul>
time.<br>
<ul><li>Encourages and builds mutual trust, respect and cooperation among team members.</li></ul>
Page 2 of 4<br>
Intake Specialist (Specialty) 07/10/2023<br>
<ul><li>Maintains regular and predictable attendance.</li></ul></div><div><br>
EDUCATION/EXPERIENCE/SKILL REQUIREMENTS:<br>
<ul><li>High-school diploma, GED, or equivalent.</li><li>1 &ndash; 2 years of experience in a patient care environment in a substance use/behavioral health setting, is</li></ul>
preferred.<br>
<ul><li>Must have excellent communication and customer service skills, and an ability to use required</li></ul>
computer programs.</div><div><br>
LICENSES/DESIGNATIONS/CERTIFICATIONS:<br>
<ul><li>De-escalation training, CPR and/or First-Aid certification as required by facility</li></ul></div><div></div><div><br>
We are committed to providing equal employment opportunities to all applicants for employment regardless of an individual&rsquo;s characteristics protected by applicable state, federal and local laws.</div></div>

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10000 client intake specialist jobs Near Me

Client Intake Specialist - Legal (Paralegal)

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Intake Specialist