client integration manager

Power International Holding

<div>
 <p>
  <strong>
   Job Summary
  </strong>
 </p>
 <p>
  We are seeking a highly experienced, strategic yet hands-on
  <strong>
   Client Delivery Manager
  </strong>
  to lead the delivery, scaling, and support of our AI SaaS platform across complex enterprise environments.
 </p>
 <p>
  The ideal candidate brings a strong blend of
  <strong>
   technical fluency
  </strong>
  ,
  <strong>
   compliance awareness
  </strong>
  ,
  <strong>
   client relationship management
  </strong>
  , and
  <strong>
   operational discipline
  </strong>
  &mdash;while consistently identifying opportunities for
  <strong>
   growth, automation
  </strong>
  , and
  <strong>
   efficiency
  </strong>
  . You will be responsible for ensuring the smooth, compliant, and value-driven delivery of our AI platform, to clients across industries such as
  <strong>
   healthcare, energy, oil &amp; gas, government, hospitality, and financial services
  </strong>
  .
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Key Responsibilities
  </strong>
 </p>
 <ul>
  <li>
   Own the end-to-end
   <strong>
    delivery execution
   </strong>
   for enterprise clients, ensuring SLA compliance, platform adoption, and long-term client satisfaction.
  </li>
  <li>
   <strong>
    Adapt delivery models
   </strong>
   to meet the needs of both large enterprises and fast-growing clients.
  </li>
  <li>
   Work cross-functionally with engineering, product, support, and commercial teams to
   <strong>
    scale service delivery
   </strong>
   in a high-growth AI SaaS environment.
  </li>
  <li>
   Integrate and manage
   <strong>
    compliance frameworks
   </strong>
   (e.g., GDPR, ISO, HIPAA) without compromising delivery agility or client experience.
  </li>
  <li>
   Leverage
   <strong>
    AI/ML and NLP-based automation
   </strong>
   to reduce Mean Time to Resolution (MTTR) and improve Customer Satisfaction (CSAT).
  </li>
  <li>
   Ensure
   <strong>
    operational discipline
   </strong>
   across regions using dashboards, escalation procedures, and delivery playbooks.
  </li>
  <li>
   Collaborate with commercial teams to
   <strong>
    identify up sell and cross-sell opportunities
   </strong>
   through data-driven delivery insights.
  </li>
  <li>
   Define, measure, and report on
   <strong>
    client success metrics
   </strong>
   , including platform engagement and business outcomes&mdash;not just satisfaction scores.
  </li>
  <li>
   Lead critical
   <strong>
    incident recovery efforts
   </strong>
   , restoring trust and service continuity in high-stakes situations.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Qualifications, Experience, Skills &amp; Knowledge
  </strong>
 </p>
 <ul>
  <li>
   <strong>
    Bachelor&rsquo;s Degree
   </strong>
   in Computer Science, Information Technology, Business, or a related field.
  </li>
  <li>
   Minimum
   <strong>
    5 years of experience
   </strong>
   in client delivery roles within
   <strong>
    SaaS, FinTech, HealthTech, or RegTech
   </strong>
   environments.
  </li>
  <li>
   <strong>
    GCC region experience
   </strong>
   (minimum 2 years) is a
   <strong>
    strong advantage
   </strong>
   .
  </li>
  <li>
   Proven track record in delivering
   <strong>
    complex software platforms
   </strong>
   to enterprise clients with high compliance or regulatory requirements.
  </li>
  <li>
   Experience with
   <strong>
    AI/ML-powered platforms
   </strong>
   , including
   <strong>
    automated triage workflows
   </strong>
   (e.g., NLP-based ticket routing or prioritisation).
  </li>
  <li>
   Demonstrated success in reducing MTTR and improving CSAT through
   <strong>
    intelligent automation and service optimisation
   </strong>
   .
  </li>
  <li>
   Consistent achievement of
   <strong>
    99%+ SLA compliance
   </strong>
   across global or multi-regional accounts.
  </li>
  <li>
   Strong knowledge of
   <strong>
    cloud infrastructure (e.g., AWS)
   </strong>
   with hands-on experience in cost optimisation initiatives.
  </li>
  <li>
   Solid understanding of
   <strong>
    regulatory frameworks
   </strong>
   such as
   <strong>
    GDPR
   </strong>
   ,
   <strong>
    ISO 27001
   </strong>
   , and
   <strong>
    HIPAA
   </strong>
   (for healthcare clients).
  </li>
 </ul>
 <p>
 </p>
</div>


Client Delivery Manager – AI SaaS

Intesa Sanpaolo

<div></div><div><div><div><div><div><h1 class="jobSectionHeader"><b>IMI CIB_Assistant Relationship Manager
</b></h1></div></div></div></div><div><div><div><div>Date: Oct 9, 2025
</div></div></div></div><div><div><div><div>Location:
Istanbul, TR
</div></div></div></div><div><div><div><div>Company: Intesa Sanpaolo S.p.A.
</div></div></div></div><div><div><div><div><p>.</p>
<div><div><div><h2 class="jobSectionHeader"><b>
Scope and Purpose</b></h2></div><p></p><div><br>
<div>
Supporting Istanbul Branch business team to develop the Global Corporate client portfolio.</div><br>
<div></div>
<div>
Main responsibilities:</div><br>
<div></div>
<ul><li>Assists the relevant RM/GRM in developing and maintaining relationships to provide banking services to Global Corporate clients located in the region</li></ul>
<ul><li>Supports RM/GRM in all administrative activities related to the assigned client portfolio and prospective clients
</li></ul><ul><li>Under the instruction of the relevant RM/GRM, negotiates terms and conditions including pricing, tenor, guarantees and covenants</li></ul>
<ul><li>Coordinates with Head Office and Istanbul Treasury for relevant funding</li></ul>
<ul><li>Carries out and assists RM/GRM in KYC/AML related compliance matters</li></ul>
<ul><li>Assists the RM/GRM in monitoring the quality of each credit and promptly report any material deterioration of the risks</li></ul>
<ul><li>Ensures that all related documentations are processed in accordance with the internal policies established and implemented by the Bank</li></ul>
<ul><li>Ensures the proper management of clients guaranteeing internal compliance to the Bank's provisions for the regulatory framework as well as the Bank's other operating processes</li></ul>
<ul><li>Assists on new business development</li></ul>
<ul><li>Assists RM/GRM in preparation of credit proposals</li></ul>
<ul><li>Supports the RM/GRM in assessing the management trend and economic performance of the reference client and activating the necessary corrective actions</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
Required Experience</b></h2></div><p></p><div><br>
<p>
3-5 years of relevant experience, ideally with international banks operating in Turkey
</p></div></div><div><div><h2 class="jobSectionHeader"><b>Required Qualifications, Skills and Knowledge</b></h2></div><p></p><div><br>
<ul><li>Bachelor degree or post graduate preferably in Economics, Business, Engineering or related field
</li></ul><ul><li>Good command of English and strong computer literacy</li></ul>
<ul><li>Good team player with strong communication and analytical skills</li></ul>
<ul><li>Familiar with local laws, banking regulations and practices</li></ul>
<ul><li>Ability to understand market trends &amp; macro developments</li></ul>
<ul><li>Good team player with strong communication and analytical skills</li></ul></div></div></div><br>
<p></p>
<h2 class="jobSectionHeader"><b>About us</b></h2><br>
<p></p>
<p>We are the leading banking group in Italy and one of the Top Tier in Europe. Join us and be part of our successful story!</p>
<p>With over 20 million customers in Italy and abroad, we are a true engine of sustainable growth, with a strong commitment to the environment and a tangible impact on society. People are our driving force. We take care of them and foster an inclusive culture where everyone feels valued and empowered.</p><br>
<p></p>
<p><i>Join an international and innovative Group. </i><i>Don't wait for the future, choose it!</i></p>
<p><b><i>#sharingfuture</i></b></p><br>
<p></p>
<p><b><i>We guarantee an inclusive and equal environment. We will consider all applicants regardless of race, religion, sexual orientation, gender identity, marital status, national origin, age, disability, or any other protected category in compliance to D.lgs. 198/2006, 215/03 and 216/03.</i></b></p><br>
<p></p><p><b><i>For the evaluation of the application, the data will be processed by Intesa Sanpaolo S.p.A. as Data Controller. We invite you to review the dedicated</i></b><b><i> </i></b><b><i>Privacy Information Notic</i></b><b><i>e</i></b><b><i> for more details.</i></b></p></div></div></div></div></div><p></p>

IMI CIB_Assistant Relationship Manager

Capgemini Engineering

<div><p>At Capgemini Engineering, the world leader in engineering services, we bring together a global team of engineers, scientists, and architects to help the world&rsquo;s most innovative companies unleash their potential. From autonomous cars to life-saving robots, our digital and software technology experts think outside the box as they provide unique R&amp;D and engineering services across all industries. Join us for a career full of opportunities. Where you can make a difference. Where no two days are the same.
</p><div><div><div><h2 class="jobSectionHeader"><b>Job Description
</b></h2></div><div><ul><li>The Interface Developer &ndash; CRM will be responsible for designing, developing, and implementing integrations between CRM system (Microsoft Dynamics) and Siemens Rulestream CPQ platform as part of the Concept-to-Launch (C2L) transformation initiative.
</li><li>The role involves working closely with cross-functional teams to ensure seamless data flow, system interoperability, and alignment with business processes. This role also requires Teamcenter integration experience
</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>Your Profile
</b></h2></div><div><ul><li>Strong knowledge of SDLC, Agile and build to run.
</li><li>Strong customer focus, including the ability to manage customer needs and multiple work priorities.
</li><li>Needs strong oral and written communication, analytical, and problem-solving skills, as well as excellent judgment and self-motivation.
</li><li>Ability to work independently with little to no supervision.
</li></ul></div></div></div><p>Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.</p></div>

Teamcenter Interface CRM

RANS SKILLS EMPLOYMENT SERVICES - LLC

<p>Perform other related duties as assigned.</p><p>Conduct various types of traffic studies and provide them to the senior management.</p><p>Follow up with agencies to obtain transport integration KPIs. Measure the KPIs related to integration from the operational agencies in client and analyses them.</p><p>Participate in auditing regularly the concerned agencies to ensure integration of transport services</p><p>implementation.</p><p>Conduct field visits to observe traffic issues and resolve them.</p><p>Review traffic diversion schemes submitted by the consultants.</p><p>Review traffic control methods schemes submitted by the consultants.</p><p>Strictly Adhere to client Information Security policies, procedures, and processes.</p><p>Strictly follow the Information Security data sharing guidelines for all internal and external data transfers.</p><p>Immediately report any Information Security incidents to your line manager and IT support for prompt guidance and resolution.</p><p>Actively participate in all assigned Information Security training and awareness sessions to enhance your knowledge and address potential Information Security risks.</p><p>Always comply with instructions and guidance provided by your line manager in line to the Information Security requirements.</p>

Engineer (Traffic & Roads)

ClearGrid

<p>As a Technical Account Manager at ClearGrid, you ll be an essential partner to our enterprise clients: understanding their business goals, streamlining onboarding, and optimizing their experience with our intelligent, data-centric solutions. You ll collaborate across engineering, product, and customer success, leveraging your technical savvy and client relationship skills to drive adoption, satisfaction, and innovation.</p>

<p><strong>Key Responsibilities</strong></p>

<ul>
<li>Act as the primary day-to-day contact for enterprise clients, expertly managing all technical and operational touchpoints.</li>
<li>Lead client onboarding, solution implementation, and troubleshooting facilitating smooth integration with ClearGrid s AI-driven platforms and APIs.</li>
<li>Understand clients  technical requirements, mapping them to ClearGrid s capabilities to ensure maximum value realization.</li>
<li>Partner with engineering and product teams to resolve complex integration issues, relay feature requests, and provide actionable client feedback.</li>
<li>Develop comprehensive product and integration documentation tailored to internal and client-facing needs.</li>
<li>Proactively monitor account health, usage, and performance identifying opportunities for clients to adopt new solutions and features.</li>
<li>Help shape customer success strategies, improving processes as our fast-growth startup evolves.</li>
<li>Represent the client s voice internally, influencing the product roadmap and contributing to a culture of continuous improvement.</li>
<li>Occasionally travel to client sites for launches, quarterly business reviews, or technical workshops as needed.</li>
</ul>

Technical Account Manager

<div><p>WSP in the Middle East are seeking a Project Manager &ndash; System Integration (Smart Platforms) to lead and coordinate integration activities for smart, connected infrastructure projects in Riyadh, KSA. This role will ensure seamless operation of smart systems, including ICT, control, and automation platforms, across multiple engineering disciplines, contractors, and stakeholders. The position is site-based and requires strong leadership, systems engineering expertise, and experience in smart platform integration.</p></div>
<br><div><ul><li>Lead and manage the system integration scope for smart platforms, ensuring alignment with project objectives, technical requirements, and client expectations.
</li><li>Develop, implement, and maintain System Integration Plans, Interface Control Documents (ICDs), and Systems Engineering Management Plans tailored for smart systems.
</li><li>Coordinate with design, construction, MEP, ICT, control systems, and smart technology teams to identify and manage interfaces.
</li><li>Conduct interface and integration reviews, technical workshops, and coordination meetings with WSP, contractors, and client teams.
</li><li>Oversee integration, testing, and commissioning of smart platforms, including FAT, SAT, and end-to-end system validation.
</li><li>Monitor and mitigate risks related to system compatibility, sequencing, and commissioning readiness for smart systems.
</li><li>Review contractor deliverables for compliance with contract specifications, international standards, and smart system requirements.
</li><li>Prepare periodic progress reports, risk logs, and interface matrices for internal management and client updates.
</li><li>Provide technical guidance to junior engineers and project teams involved in smart system integration.
</li><li>Ensure safety, quality, and technical excellence in all site integration activities.</li></ul></div>
<br><div><ul><li>Bachelor&rsquo;s degree in Systems Engineering, Electrical/Electronics Engineering, Control Systems, ICT, or related discipline.
</li><li>10&ndash;15 years of relevant experience in system integration, smart platform implementation, or project management within major infrastructure, transportation, or metro projects.
</li><li>Proven experience managing multiple system interfaces including power, signalling, ICT, communications, SCADA, and smart platforms.
</li><li>Strong understanding of system verification, validation, testing, and commissioning for smart systems.
</li><li>Demonstrated leadership and stakeholder management skills with multi-disciplinary teams.
</li><li>Experience in the Middle East, preferably KSA, is highly advantageous.
</li></ul><p><b>Imagine a better future for you and a better future for us all.
</b></p><p>Join our close-knit community of talented individuals who share your passion for making a positive impact. Our global team includes more than 69,000 employees, working together to make a difference in communities both close to home and around the world.
</p><p><b>With us, you can. </b><b>Apply today.</b></p></div><br><div></div>

Project Manager – System Integration

Bain & Company

<p><strong style="font-size: 11px;">WHAT YOU LL DO:</strong></p> <ul> <li>As a Senior Manager, you ll quickly join and lead case teams serving our clients and gain exposure to a spectrum of assignments that are complex in scale and scope, intellectually demanding, and highly deadline driven.  You will be in the thick of action as you work side-by-side with some of the best in the business.  And you will partner with our clients to action and impact.  Every day is different, but a sample of responsibilities you can expect to accomplish include:</li> <li>Be intimately involved in each client s organization and industry, working on complex business problems </li> <li>Identify value creation opportunities in each client situation </li> <li>Drive analysis, design, and implementation of solutions, develop tailor-made solutions and work closely with clients </li> <li>Provide intellectual and thought leadership to the team to ensure the highest quality of analytical and conceptual output </li> <li>Gather and analyse information, formulate and test hypotheses, and develop recommendations for presentation to client management and work with clients to implement change to achieve desired outcomes </li> <li>Build and maintain consensus with clients on case goals, critical issues, workplan, implications, recommendations, and implementation plan.  Develop and secure client commitment to recommendations and implementation plans </li> <li>Cultivate talented groups of people and collaborate with multiple teams. You will manage and mentor teams </li> <li>Effectively manage the formal and informal professional development of case team members by supporting appropriate skills development plans, providing coaching and regular performance feedback</li> <li>Organize the work of the team by allocating clear responsibilities among caseteam members while balancing the delivery of caseteam goals with the professional development and satisfaction of individual case team members</li> <li>Contribute to the key firm building initiatives (Practice/Capability area knowledge building and IP generation, Training, Recruiting, Mentorship, office initiatives, etc)</li> </ul> <p>Integration Support:</p> <p>To ensure new Senior Managers are well equipped for a smooth start to a successful career, Bain offers best in class integration support to all Senior Managers embarking on a professional journey with Bain, spanning the first 12-18 months of your career at Bain.</p> <p>The integration plan will focus on three key pillars of success:</p> <ul> <li>Strong support from an Integration Steering Committee of experienced Bainies acting collectively to support your growth and development at Bain. This includes active support to get you involved in client engagements, help initiate and expand your network at the firm, and clarify and address your questions and provide feedback.  Your integration will also be supported by a dedicated mentor, a senior member of the leadership team and local practice leadership, as well as a colleague friend</li> <li>A comprehensive onboarding plan with a focus on building out your Bain capabilities for long term success. This can include playing a variety of roles on teams for short periods of time sometimes starting with a Consultant role or shadowing a current Senior Manager, if needed, to quickly learn the Bain craft and progress to the full skill set of a Bain Senior Manager</li> <li>Bain learning including on the job experiences, peer-to-peer experience sharing, and formal global training programs</li> </ul> <p> <strong>ABOUT YOU:</strong> </p> <ul> <li>Senior Managers are instrumental to our clients  and teams  success, as well as to our success as a firm.  Qualified candidates must meet a set of criteria we deem essential for those interested in the Senior Manager role:</li> <li>Typically, a minimum of seven years of work experience including demonstrated career progression to a Senior Manager-equivalent level at another consulting firm</li> <li>Rigorous analytical skills, ability to excel at solving problems that require sound logical reasoning, creative thinking, fluency with numbers and ability to untangle complex issues</li> <li>Highly motivated, energetic, enthusiastic, committed and inclusive team player. Authentic in a case team setting</li> <li>Ability to exercise business judgement, communicate persuasively and generate insights to build trusting client relationships</li> <li>Ability to project poise, confidence and professional maturity in both internal and external situations; engaging and concise with good interpersonal  presence , comfortable both in the C-suite and team room settings</li> <li>Demonstrated outstanding team management skills while working on a complex assignment</li> <li>Flexibility and ability to serve and address a wide range of client assignments; Ability to meet tight deadlines</li> <li>Articulate and compelling verbal, written and presentation skills are vital</li> <li>Entrepreneurial, proactive, pragmatic, someone who  rolls up the sleeves  and gets things done</li> <li>Insightful and creative individual with an affinity for data-driven insights to decision making and passion for a track record of demonstrable results</li> <li>Great colleague, teammate and mentor; passionate about the task at hand and fun to be around</li> <li>Undergraduate/Masters/MBA/PhD from a top program with strong academic results</li> <li>Please note that language requirements vary.  Fluency in English is required for all offices.  Please review the office information for requirements for your office of interest.</li></ul>

Senior Manager

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