relationship manager

account manager

customer success manager

key account manager

manager

client manager

Code Hive for coding and machine learning

<p>We are looking for an <b>Arabic speaking Client Manager</b> who is also highly proficient in English. The ideal candidate will manage branding activities, marketing coordination, social media handling, and direct communication with clients. This role requires someone confident, organized, and able to understand client requirements clearly and translate them into actionable tasks for the internal team.</p><p><b>Key ResponsibilitiesClient Communication &amp; Relationship Management</b></p><ul><li>Serve as the main point of contact for clients.</li><li>Communicate in Arabic and English professionally (written &amp; verbal).</li><li>Handle client inquiries, gather requirements, and ensure follow-ups.</li><li>Build and maintain strong client relationships.</li><li>Present project updates, proposals, and service information clearly.</li></ul><p><b>Branding &amp; Marketing Coordination</b></p><ul><li>Work closely with internal teams to plan and execute branding strategies.</li><li>Assist in developing marketing materials, content plans, and brand guidelines.</li><li>Ensure consistent brand messaging across all channels.</li></ul><p><b>Social Media Management</b></p><ul><li>Coordinate with designers and content teams for social media posts.</li><li>Review, schedule, and manage content across platforms.</li><li>Monitor engagement, respond to messages, and support online brand growth.</li></ul><p><b>Project &amp; Task Coordination</b></p><ul><li>Collect, document, and communicate client requirements accurately.</li><li>Monitor project timelines and ensure tasks are delivered on schedule.</li><li>Follow up with internal teams to ensure smooth workflow and delivery.</li><li>Prepare reports, summaries, and presentations for management or clients.</li></ul><p><b>General Support</b></p><ul><li>Support the management team with client-related activities.</li><li>Maintain proper documentation for all client interactions and projects.</li><li>Ensure a high level of professionalism in all communications.</li></ul><p><b>Requirements</b></p><ul><li><b>Arabic speaker (mandatory)</b></li><li>Strong English communication skills (verbal &amp; written)</li><li>Minimum 2&ndash;3 years of UAE experience in client management, marketing, or account handling</li><li>Understanding of branding, marketing, and social media management</li><li>Excellent communication, coordination, and presentation skills</li><li>Ability to gather and document client requirements accurately</li><li>Strong organizational and multitasking abilities</li><li>Professional, confident, and customer-oriented personality</li><li>Proficiency in Microsoft Office and social media tools</li></ul><p><b>Application Questions</b></p><ul><li>Are you an Arabic speaker?</li><li>Are you fluent in English (verbal &amp; written)?</li><li>Do you have 2&ndash;3 years of experience in client management or marketing?</li><li>Have you worked on branding or social media coordination?</li><li>Are you experienced in handling client inquiries and requirements?</li><li>Are you currently based in the UAE?</li></ul><p>Job Type: Full-time</p><p>Pay: AED4,000.00 - AED5,500.00 per month</p><p>Application Deadline: 01/01/2026<br/>Expected Start Date: 15/01/2026</p>

Client Manager

Munich Re

<div><div><p><b>Location</b></p>
Dubai, United Arab Emirates
<p><b>Job type</b></p>
Full-Time
<p><b>Work mode</b></p>
Hybrid
<p><b>Job level</b></p>
Professional
<p><b>Job ID</b></p>
11337
<p><b>Company</b></p>
Munich Re
<p><b>Employment type</b></p>
Regular
<p><b>Area of expertise</b></p>
Client &amp; Customer Management</div></div><div></div>
<br><div><div><p>As an Associate Client Manager in Munich Re&rsquo;s Non-Life Client Management team, you will support the development and servicing of client and broker relationships across GCC markets. You will contribute to strategic initiatives, manage operational aspects of client accounts, and collaborate with underwriting teams. The Associate Client Manager will support the Lead Client Manager, GCC based in Dubai and will be a part of MENA client management team, reporting to the Client Management Executive based in Munich. The role demands a high standard of business ethics, technical acumen, and proactive relationship management.</p><p><b>
Your role:</b></p><ul><li>
Promote Munich Re&rsquo;s image as a leading reinsurance provider through professional client interactions and active industry networking.</li><li>
Apply technical expertise (e.g., actuarial, mathematical, risk management, underwriting) to support client discussions and solution development.</li><li>
Coordinate internal resources to ensure smooth execution of client engagements, cooperation and delivery of services.</li><li>
Prepare and analyse client and market data to inform strategic decisions and renewal planning.</li><li>
Provide support to maintain strong business relationships with Munich Re&rsquo;s Non-Life clients, including market intelligence gathering, renewal facilitation, and account coordination.</li><li>
Contribute to the execution of client/broker and market strategies, helping to deliver results aligned with Munich Re&rsquo;s regional objectives.</li><li>
Actively participate in client meetings and internal strategy sessions to gain exposure to relationship dynamics, with the objective of eventually take ownership of selected accounts.</li><li>
Build familiarity with client portfolios and develop capability to lead engagements with smaller and less complex accounts independently.</li><li>
Support the development and promotion of reinsurance services within defined markets, identifying opportunities and enhancing client value.</li><li>
Maintain accurate CRM records and contribute to internal reporting and planning processes.</li></ul><p></p><p><b>
Your Profile:</b></p><ul><li>
2-5 years of experience in an insurance or reinsurance company or brokerage or another related insurance field in a similar function with client management or business development</li><li>
Bachelor&rsquo;s degree in Business, Economics, Finance, Insurance, or a related field. Professional designations in insurance/ reinsurance is of advantage</li><li>
Understanding of Non-Life insurance/reinsurance business in the GCC region, preferably across various lines and types of (re)insurance business</li><li>
Analytical mindset with proficiency in Excel, PowerPoint, and CRM tools.</li><li>
Familiarity with accounting, finance, underwriting and actuarial concepts.</li><li>
Team playing capabilities, ability to work in a multicultural environment, experience in an international environment is of advantage.</li><li>
Excellent communication, interpersonal, and organizational skills.</li><li>
Fluency in business English is a must, literacy in Arabic is a strong advantage</li><li>
Cross-cultural competence, willingness to travel</li></ul><p>
At Munich Re, we embrace, and value, the interaction of diverse backgrounds, experiences, perspectives and thought. This interaction is our foundation. Of our open culture and spirit of partnership. Of how our teams are built and cultivated. Of how we are supported and developed. And at the center of this interaction is each of us.</p></div></div><div></div>
<br><div><div><div><p>Your Benefits</p>
<p><b>With us, you get more than just an exciting job. Enjoy a wide range of employee benefits tailored to your wellbeing and development. Please note that regional differences may apply.</b></p>
</div><div></div><div><div><div>Competitive Salary</div>
<div>We provide fair and competitive compensation that reflects your performance and commitment.</div>
</div><div></div><div><div>Company performance-based Incentives</div>
<div>In addition to your salary, our variable compensation approach allows you to share in Munich Re's success.</div>
</div><div></div><div><div>Recognition and Special Rewards</div>
<div>We recognise outstanding individual contributions through a variety of targeted rewards and incentives.</div>
</div><div></div><div><div>Retirement Planning</div>
<div>We support your long-term financial wellbeing with retirement solutions aligned with local regulations.</div>
</div><div></div><div><div>Inclusive Workplace Culture</div>
<div>We foster a respectful, inclusive, and values-driven environment.</div>
</div><div></div><div><div>Learning &amp; Development</div>
<div>We offer tailored learning opportunities with a strong focus on core skills and business-critical knowledge.</div>
</div><div></div><div><div>Work-Life-Balance</div>
<div>Supporting your ability to balance family, leisure, and your career.</div>
</div><div></div><div><div>Health &amp; Wellbeing</div>
<div>We support your physical and mental health through a range of programs and activities in each location.</div></div></div></div></div>

Associate Client Manager

Companies for Good

<div>
 <p>
  <strong>
   About Companies for Good
  </strong>
 </p>
 <p>
  Based in the UAE since 2017, we help companies make a positive impact &ndash; for their employees, as well as the communities and the planet.
 </p>
 <p>
  <br/>
 </p>
 <p>
  How? By organising amazing CSR activities and Sustainability initiatives: from planting trees to cleaning up beaches, from supporting underprivileged children to helping migrant workers.
 </p>
 <p>
  <br/>
 </p>
 <p>
  At Companies for Good, we make doing good easy, impactful, and rewarding.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Role Overview
  </strong>
 </p>
 <p>
  The Client Experience Manager plays a central role in shaping how companies interact with Companies for Good, from the very first inquiry to guiding clients through the entire journey: understanding their needs, helping them choose the right activity, handling proposals and planning, and ensuring every detail is delivered smoothly on the day.
 </p>
 <p>
  <br/>
 </p>
 <p>
  It is a dynamic, client-facing position that blends stakeholders management, operational coordination, problem-solving, and leadership.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Key Responsibilities
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <u>
   Client Journey &amp; Relationship Management
  </u>
 </p>
 <p>
  Ensure every client feels supported, understood, and excited throughout their journey with Companies for Good, and to elevate the experience we deliver.
 </p>
 <p>
  &bull;&nbsp;Act as the main point of contact for clients from the first inquiry all the way to post-activity.
 </p>
 <p>
  &bull;&nbsp;Handle emails, calls, meetings, and represent Companies for Good at activities (if needed).
 </p>
 <p>
  &bull;&nbsp;Draft proposals, quotations, agendas, and all relevant communication.
 </p>
 <p>
  &bull; Build long-term relationships with key clients and support client retention efforts.
 </p>
 <p>
  &bull; Collaborate with the Operations &amp; Admin Executive, providing direction and oversight on CRM updates, booking logistics, and client-related admin.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <u>
   Activity Planning &amp; Delivery
  </u>
 </p>
 <p>
  Ensure activities are properly planned with the clients and partners, and everything runs smoothly on the day and is up to standards.
 </p>
 <p>
  &bull; Ensure all details for each activity are fully planned, accurate, and aligned with expectations.
 </p>
 <p>
  &bull; Coordinate with partners and venues to confirm dates, timings, requirements, and logistics.
 </p>
 <p>
  &bull; Attend activities to lead, and represent the company in a professional and engaging way.
 </p>
 <p>
  &bull;&nbsp;Work with the team to anticipate challenges and solve them efficiently.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   What We&rsquo;re Looking For
  </strong>
 </p>
 <p>
  <u>
   Professional &amp; Personal Qualities
  </u>
 </p>
 <p>
  &bull; Agile, resourceful, and able to work in a fast-paced environment.
 </p>
 <p>
  &bull; Excellent communication skills &mdash; clear, warm, confident, and highly professional.
 </p>
 <p>
  &bull; A natural problem-solver who stays calm under pressure.
 </p>
 <p>
  &bull; Strong organisational skills and attention to detail, and the ability to juggle multiple clients and deadlines at once.
 </p>
 <p>
  &bull; Ownership mentality: don&rsquo;t wait for instructions. Work proactively and anticipate problems.
 </p>
 <p>
  &bull; Emotional intelligence: ability to read client&rsquo;s tone, adapt their style, and know when to push, when to reassure, and when to bend.
 </p>
 <p>
  &bull; Comfortable guiding and mentoring junior staff.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <u>
   Experience
  </u>
 </p>
 <p>
  &bull; A minimum of 3 years of relevant experience. Previous experience in client management or corporate service-driven environments is an advantage.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Work Environment
  </strong>
 </p>
 <p>
  &bull; A mix of office, remote work, and being onsite at activities.
 </p>
 <p>
  &bull; Flexibility, teamwork, and a positive attitude are essential, as activities often require adaptability and quick thinking.
 </p>
 <p>
  &bull; The Client Experience Manager works closely with the Operations &amp; Admin Executive (who supports the role), to create seamless, meaningful experiences for every client we serve.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Compensation &amp; Benefits
  </strong>
 </p>
 <p>
  &bull;&nbsp;The salary will range from 17,500 AED to 25,000AED depending on experience and performance. If the candidate delivers on expectations the salary will be on the higher end.
 </p>
 <p>
  &bull; Health insurance and visa (if required) will also be provided.
 </p>
 <p>
  &bull; Annual leave: 25 days year (very flexible).
 </p>
 <p>
  &bull; Office hours: usually 9-5pm, but also very flexible. Working on weekends is sometimes required (paid extra).
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Apply Today!
  </strong>
 </p>
 <p>
  If this opportunity excites you and you meet the criteria, we&rsquo;d love to hear from you.
 </p>
 <p>
  <br/>
 </p>
 <p>
  Submit your application here:
  <strong>
  </strong>
  https://companiesforgood.ae/join-us.
 </p>
</div>


Client Experience Manager

Standard Chartered Bank

<p></p><div><div><div><div><div><div><b>Requisition Number: </b>44281
</div></div></div></div><div><div><div><div><b>Job Location: </b>Dubai, ARE
</div></div></div></div><div><div><div><div><b>Work Type: </b>Office Working
</div></div></div></div><div><div><div><div><b>Employment Type: </b>Permanent
</div></div></div></div><div><div><div><div><b>Posting Start Date: </b>04/12/2025
</div></div></div></div><div><div><div><div><b>Posting End Date: </b>12/12/2025
</div></div></div></div><div><div><div><div><b>:
</b><div><div><div><div><b>Job Summary</b></div>
</div><div><p>
Lead the Bank&rsquo;s Affluent client growth strategy by utilizing the Affluent client value proposition to acquire New to Bank Affluent clients.</p>
<div><b>
Strategy</b><br>
<ul><li>Engage NTB Affluent clients via leads sourced from Alliances, Targeted lists or Executive Banking Team on full Affluent offering</li><li>Also handle client-led requests via marketing campaigns and online pull</li><li>Activate NTB clients, set up and educate clients on remote channel usage i.e., Online, Contact Centre, ATM, and hand-over clients to assigned Priority Banking Teams</li></ul></div>
<div><b>
Business</b><br>
Acquisition &amp; Sales Management<br>
<ul><li>Utilize available resources including the Affluent proposition, product benefits matching client needs, the Bank&rsquo;s brand, global network, ad hoc campaigns and specialist support to onboard affluent clients to the Bank</li><li>Ensure early deepening of clients across multiple products to create client stickiness and to become the primary bank for the client&rsquo;s transactional, savings and investment needs</li><li>Execute on-boarding activities across the Bank&rsquo;s local and international network to acquire Affluent clients</li><li>Ensure that onboarded clients match the profile as set out for Affluent clients to ensure sustainable growth of the Affluent portfolio</li><li>Ensure new clients have a seamless initial onboarding experience,</li><li>Maintain the quality of the portfolio in terms of client qualification.</li></ul></div></div></div><div><div><div><b>
Key Responsibilities</b></div>
</div><div><div><b>
Risk Management</b><br>
<ul><li>Ensure &ldquo;Customer Due Diligence&rdquo; requirements as prescribed by the bank are duly adhered to. All legal and compliance guidelines provided by the bank are adhered to.</li><li>Data confidentiality and secrecy norms of the bank are fully adhered to.</li><li>Ensure error free application and documentation, all the documents provided by the customer for completion of the account opening forms and/or loan application forms should be duly checked prior to submission.</li><li>Ensure that the sales process prescribed by the bank is fully adhered to.</li><li>Ensure full awareness of all policies related to Mis-selling etc. &amp; comply the same.</li><li>Maintain complete and detailed knowledge of all the assigned products.</li><li>Be responsive to customer&rsquo;s needs and practice responsible selling, adhering to appropriate sales and marketing practices.</li><li>Maintain accurate and up to date activity records.</li></ul></div>
<div><b>
Governance</b><br>
<ul><li>Ensure compliance with global AML &amp; CDD standards</li><li>Ensure compliance to internal and external regulations</li><li>Ensure ORF / process universe adoption and governance</li><li>Work collaboratively with FCC, AML, L&amp;C on Due Diligence and all other processes as needed</li><li>Provide input to governance and operational risk to define measures and controls for prevention</li><li>Read, understand and comply with all provisions of the Group Code of Conduct.</li><li>Zero Tolerance on Fraud and Mis selling</li><li>Attend all required Trainings</li></ul></div></div></div><div></div><div><div>
</div><div><div><b>
Regulatory &amp; Business Conduct</b><br>
<ul><li>Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.</li><li>Manage regulatory relationships in relation to the Retail Banking business in the UAE.</li><li>Embed the Group&rsquo;s Values and Group Code of Conduct to ensure adherence with the highest standards of ethics. Comply with relevant policies, processes and regulations, as part of the culture. Embed Here for good and Group&rsquo;s brand and values in the UAE</li></ul></div>
<div><b>
Key stakeholders</b><br>
<ul><li>Onboarding &amp; CDD</li><li>Conduct and Financial Crime Compliance</li><li>Retail Operations</li><li>Client Experience</li><li>Priority Relationship Managers</li><li>Premium Executives</li><li>Affluent Banking CVP</li><li>Retail Products</li><li>Wealth Management</li><li>Branch Banking</li><li>Credit Initiation</li><li>Digital Banking</li><li>SBIM</li></ul></div>
<div><b>
Other Responsibilities</b><br>
<ul><li>Perform other responsibilities as assigned under Group, Country, Business or Functional policies and procedures.</li></ul></div></div></div><div><div><div><b>
Skills and Experience</b></div>
</div><div><ul><li>Manage Conduct</li><li>Manage Risk</li><li>Manage People</li><li>Spot Opportunities</li><li>Solve Problems</li><li>Take the Lead</li><li>Build Resilience</li></ul></div></div><div><div><div><b>
Qualifications</b></div>
</div><div><ul><li>University Graduate.</li><li>Relevant experience in sales and relationship management.</li><li>Previous experience of Deposits / Liability in UAE market.</li><li>Previous Direct Sales experiences in UAE market</li><li>Demonstrated ability in sales planning.</li><li>Strong communication and negotiation skills with the ability to influence outcomes.</li><li>Networking ability to manage interdepartmental deliverables.</li><li>Strong inter-personal skills and leadership ability, which encourages and promotes enthusiasm and team spirit.</li><li>Good understanding of the business environment in UAE preferably with direct contacts with the local HNI community.</li><li>Computer literacy at the user level.</li><li>Adapting to multi-cultural environment.</li><li>In-depth knowledge of capital markets and financial planning.</li></ul></div></div><div><div><div><b>
About Standard Chartered</b></div>
</div><div><p>
We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.</p>
<p>Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.</p>
<p>Together we:</p>
<ul><li><b>Do the right thing</b> and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do</li>
<li><b>Never settle,</b> continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well</li>
<li><b>Are better together,</b> we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term</li>
</ul></div></div><div><div><div><b>What we offer</b></div>
</div><div><p><b>
In line with our Fair Pay Charter,</b> we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.</p>
<ul><li><b>Core bank funding for retirement savings, medical and life insurance,</b> with flexible and voluntary benefits available in some locations.</li>
<li><b>Time-off</b> including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.</li>
<li><b>Flexible working</b> options based around home and office locations, with flexible working patterns.</li>
<li><b>Proactive wellbeing support</b> through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits</li>
<li><b>A continuous learning culture</b> to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.</li>
<li><b>Being part of an inclusive and values driven organisation,</b> one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.</li></ul></div></div></div></div></div></div></div></div></div><p></p>

Client Acquisition Manager

Clyde & Co

<div>
 <p>
  <strong>
   The Team
  </strong>
 </p>
 <p>
  The global business development leadership team sets the strategy in consultation with the global strategy board and global practice groups. The business development and Marketing (BD&amp;M) teams (comprising client development, communications, marketing and business are led by regional heads of business development who are aligned to our regional boards: Asia Pacific, Middle East and Africa, North America, UK, Europe.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Our strategy seeks to:
  </strong>
 </p>
 <ul>
  <li>
   Manage and develop clients and profile in our global sectors.
  </li>
  <li>
   Adopt a content and product led approach when growing our market profile.
  </li>
  <li>
   Prioritise the use of integrated digital marketing channels.
  </li>
  <li>
   Position our most senior staff as advisors to the business, supported by expert execution teams.
  </li>
  <li>
   Our principles dictate that the highest value clients and opportunities command the highest value BD attention and bespoke tactics.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   The Role
  </strong>
 </p>
 <p>
  As a Client Development Manager, you will be responsible for generating and attending business development meetings with clients and introducing our lawyers to them. You will also research the clients' needs and help to generate new instructions for our firm. You will work closely with the Client Development Senior Manager and Business Development leadership to implement client initiatives, covering a range of sectors and practice areas. You will also work closely with the Client team in the UK (and other regions as required) to support the growth ambitions of the firm. This role will be client facing, focusing on generating revenue opportunities and reporting on the progress of these.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Key Responsibilities
  </strong>
 </p>
 <ul>
  <li>
   Identify and pursue new business opportunities with clients, using the CRM system to track and manage the leads and conversions
  </li>
  <li>
   Attend client meetings (with and without fee earners) and present our credentials and capabilities to the clients, ensuring that they are exposed to our senior bench and diversified teams
  </li>
  <li>
   Utilise external tools, such as LinkedIn to generate a network of relevant contacts
  </li>
  <li>
   Research the clients' needs, growth plans, and decision-making processes, and use the insights to tailor our approaches (whether through proposals or direct approaches)
  </li>
  <li>
   Create and coordinate cross-practice client teams to support development of key relationships
  </li>
  <li>
   Utilise existing marketing campaigns, initiatives and events that align with the clients' needs and expectations to generate revenue and opportunities
  </li>
  <li>
   Provide relevant input into the creation of differentiating proposal materials and the management of selected client pitch efforts, in collaboration with the pitch team and other members of the client development team, to improve our win rate and profitability
  </li>
  <li>
   Monitor and measure the client revenue, KPIs, and feedback, and report regularly to the Client Relationship Programme Lead for communications to the board and partnership on the progress and outcomes of the client programme
  </li>
  <li>
   Work collaboratively with colleagues across various functions (e.g. HR, Finance, Business Intake) and regions to ensure alignment and integration of the client development programme across the firm
  </li>
  <li>
   At all times demonstrate strong and comprehensive knowledge of the relevant clients and the firm, and represent that knowledge effectively in front of senior firm leadership and the clients.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Candidate Profile
  </strong>
 </p>
 <p>
  The ideal candidate will:
 </p>
 <ul>
  <li>
   Be educated to degree level (2:1 or above) or possess equivalent experience
  </li>
  <li>
   Hold a professional marketing or sales qualification, e.g. CIM/CAM (desirable)
  </li>
  <li>
   Have considerable experience of working as a Client Development, Sales or Business Development practitioner at management level within a fast-paced professional services environment
  </li>
  <li>
   Have proven track record of generating converting new business leads with global multinational clients, and managing key client accounts and relationships
  </li>
  <li>
   Have excellent verbal and written communication skills, with exceptional attention to detail
  </li>
  <li>
   Have strong IT skills with experience of CRM systems, Outlook, Word, Excel and PowerPoint
  </li>
  <li>
   Have strong organisational skills and the ability to handle multiple priorities within tight timescales
  </li>
  <li>
   Be able to work to very tight deadlines under pressure and to assimilate information quickly
  </li>
  <li>
   Have strong interpersonal skills including confidence, positivity, diplomacy and the ability to gain credibility quickly
  </li>
  <li>
   Demonstrate attention to detail with a high level of accuracy
  </li>
  <li>
   Be positive and tenacious, with the ability to pro-actively drive initiatives forward and motivate resources within and outside their team to perform
  </li>
  <li>
   Be able to work closely with partners and associates and possess the ability to influence key partners and decision-making groups and manage the implementation of outcomes from these groups
  </li>
  <li>
   Exemplify the attributes that we wish to communicate to the market
  </li>
  <li>
   Be able to travel periodically within MEA.
  </li>
 </ul>
</div>


Client Development Manager

dnata Travel Group

<div>
 <p>
  dnata is more than a global air and travel services provider. We connect people with possibilities and opportunities across 130+ airports in 34 countries through ground handling, cargo, travel, and catering &amp; retail services. Our purpose is clear: to deliver on the promises our customers make. We are powered by a bold vision to be the world&rsquo;s most admired air and travel services provider, which guides our strategy, culture, and every role across our teams. Our core values fuel everything we do: we are safe, we play to win, we respect everyone and work together as a team, and we are future thinking. At dnata, we foster diversity, nurture ambition, and celebrate achievement. If you're inspired by purpose and motivated to be part of a global team shaping the future of aviation and travel, we&rsquo;d love to have you onboard.
 </p>
 <p>
  <br/>
 </p>
 <p>
  As a
  <strong>
   Client Relations Manager
  </strong>
  , you will deliver tailored travel management solutions to multinational and large local clients, driving retention and account growth. You will work closely with business development and operations teams to execute the defined strategy and achieve business objectives, while ensuring all client needs are proactively met and recommending suitable service solutions to enhance value and overall experience.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   In this role, you will
  </strong>
 </p>
 <ul>
  <li>
   Monitor client revenues for multinational and large local accounts, recommend improvements, and ensure overall account profitability.
  </li>
  <li>
   Liaise with regional and local client teams to establish standardised travel policies, accounting practices, corporate deals, and contractual obligations; lead communication and produce clear MIS reports to support decision-making.
  </li>
  <li>
   Track market trends and competitor activities and share insights and recommendations with the line manager.
  </li>
  <li>
   Communicate the full product portfolio to clients and frontline teams, ensuring timely updates on policy decisions and relevant industry developments.
  </li>
  <li>
   Manage financial bids for consolidations, present recommendations, and lead responses to client RFIs/RFPs.
  </li>
  <li>
   Represent the business in regional and global client meetings, advise on required follow-ups, and showcase the value of partnering through strong product knowledge.
  </li>
  <li>
   Develop pricing, product solutions, or campaigns aligned to client expectations and requirements.
  </li>
  <li>
   Lead or participate in projects to drive process efficiencies, improve SOPs, and apply best practices in line with Group project management standards.
  </li>
  <li>
   Guide, train, coach, and review performance of UAE Sales team members to maintain a high-performance culture.
  </li>
  <li>
   Work within Regional/Global agreements, meeting client deadlines without compromising data or proposal quality.
  </li>
  <li>
   Negotiate with vendors on behalf of clients to secure optimal deals, maximise savings, and enhance brand exposure.
  </li>
  <li>
   Coordinate with service departments (Revenue Accounts, IT, E-Commerce, Product, CASA, Credit Control, etc.) to ensure operational support, timely payment recovery, and effective issue resolution for clients.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   To be considered for the role, you must meet the below requirements
  </strong>
 </p>
 <ul>
  <li>
   Bachelor&rsquo;s degree with 8+ years&rsquo; experience in sales or customer relations, including at least 3 years managing regional and global clients.
  </li>
  <li>
   Strong negotiation skills, with the ability to engage confidently at senior management level.
  </li>
  <li>
   Skilled in conducting statistical reviews, analysing results, and recommending improvements to operational methods and processes.
  </li>
  <li>
   Strong communication and presentation skills, including presenting to senior management.
  </li>
  <li>
   Ability to prioritise workload effectively and focus on initiatives that deliver the greatest business impact.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   You&rsquo;ll have an edge if you have
  </strong>
 </p>
 <ul>
  <li>
   Written/spoken Arabic
  </li>
 </ul>
</div>


Client Relations Manager, dnata Travel

The Emirates Group

<div><h5 class="jobSectionHeader"><b>Job Purpose
</b></h5><p>dnata is more than a global air and travel services provider. We connect people with possibilities and opportunities across 130+ airports in 34 countries through ground handling, cargo, travel, and catering &amp; retail services. Our purpose is clear: to deliver on the promises our customers make. We are powered by a bold vision to be the world&rsquo;s most admired air and travel services provider, which guides our strategy, culture, and every role across our teams. Our core values fuel everything we do: we are safe, we play to win, we respect everyone and work together as a team, and we are future thinking. At dnata, we foster diversity, nurture ambition, and celebrate achievement. If you're inspired by purpose and motivated to be part of a global team shaping the future of aviation and travel, we&rsquo;d love to have you onboard.
</p><p>As a <b>Client Relations Manager </b>, you will deliver tailored travel management solutions to multinational and large local clients, driving retention and account growth. You will work closely with business development and operations teams to execute the defined strategy and achieve business objectives, while ensuring all client needs are proactively met and recommending suitable service solutions to enhance value and overall experience.
</p><p><b>In this role, you will
</b></p><ul><li>Monitor client revenues for multinational and large local accounts, recommend improvements, and ensure overall account profitability.
</li><li>Liaise with regional and local client teams to establish standardised travel policies, accounting practices, corporate deals, and contractual obligations; lead communication and produce clear MIS reports to support decision-making.
<br>
</li><li>Track market trends and competitor activities and share insights and recommendations with the line manager.
<br>
</li><li>Communicate the full product portfolio to clients and frontline teams, ensuring timely updates on policy decisions and relevant industry developments.
<br>
</li><li>Manage financial bids for consolidations, present recommendations, and lead responses to client RFIs/RFPs.
<br>
</li><li>Represent the business in regional and global client meetings, advise on required follow-ups, and showcase the value of partnering through strong product knowledge.
<br>
</li><li>Develop pricing, product solutions, or campaigns aligned to client expectations and requirements.
<br>
</li><li>Lead or participate in projects to drive process efficiencies, improve SOPs, and apply best practices in line with Group project management standards.
<br>
</li><li>Guide, train, coach, and review performance of UAE Sales team members to maintain a high-performance culture.
<br>
</li><li>Work within Regional/Global agreements, meeting client deadlines without compromising data or proposal quality.
<br>
</li><li>Negotiate with vendors on behalf of clients to secure optimal deals, maximise savings, and enhance brand exposure.
<br>
</li><li>Coordinate with service departments (Revenue Accounts, IT, E-Commerce, Product, CASA, Credit Control, etc.) to ensure operational support, timely payment recovery, and effective issue resolution for clients.
</li></ul><h5 class="jobSectionHeader"><b>Qualification
</b></h5><p><b>To be considered for the role, you must meet the below requirements
</b></p><ul><li>Bachelor&rsquo;s degree with 8+ years&rsquo; experience in sales or customer relations, including at least 3 years managing regional and global clients.
</li><li>Strong negotiation skills, with the ability to engage confidently at senior management level.
</li><li>Skilled in conducting statistical reviews, analysing results, and recommending improvements to operational methods and processes.
</li><li>Strong communication and presentation skills, including presenting to senior management.
</li>Ability to prioritise workload effectively and focus on initiatives that deliver the greatest business impact.<br>
<li>
</li></ul><p></p><br>
<p><b>You&rsquo;ll have an edge if you have
</b></p><ul><li>Written/spoken Arabic
</li></ul><p>At Emirates Group, we&rsquo;re committed to providing our employees with opportunities to grow and develop in their careers. So if you&rsquo;re looking for a challenging and rewarding opportunity, apply today and join our team!<br>
</p><p></p><p><b>Recruitment Process and Timeline
</b></p><p>Emirates Group, is an international organisation with employees from over 170 nationalities, we encourage applications from across the globe. Your application journey begins by applying via the Emirates Group Careers website. Please ensure your CV is up to date for our talent acquisition team to review your profile. If you meet the criteria of the role, you will then be invited to complete a HireVue video interview, to share more about your experience and your career aspirations. If you are shortlisted, you will then be invited to interview with our hiring managers. If you are successful, your recruiter will reach out to you with an offer and then our Onboarding team will ensure a smooth transition to your new role at Emirates Group.<br>
</p><p></p><h5 class="jobSectionHeader"><b>Salary &amp; benefits
</b></h5><p>Join us in Dubai and enjoy an attractive tax-free salary and travel benefits that are exclusive to our industry, including discounts on flights and hotels stays around the world.
</p><p>You can find more information about our employee benefits in the Working Here section of our website www.emirates.com/careers . Further information on what it&rsquo;s like to live and work in our cosmopolitan home city, can be found in the Dubai Lifestyle section.</p></div><p></p>

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Client Relations Manager, dnata Travel

Client Relations Manager, dnata Travel