client manager

Brainito

<p><b>Role Overview</b></p><p>The Client Manager will be responsible for managing relationships with international clients, coordinating internal teams, ensuring project execution and maintaining smooth communication across all parties. You will work closely with Success Managers, RMMs and internal marketing teams to deliver high-quality service to clients, including nonprofits, government bodies, and philanthropic organisations.</p><p><b>Key Responsibilities</b></p><ul><li>Client Communication &amp; Relationship Management</li><li>Act as the primary point of contact for assigned clients</li><li>Conduct scheduled check-ins, updates and planning meetings</li><li>Understand client objectives, especially in sectors like local government, nonprofits and philanthropy</li><li>Maintain clear, proactive and timely communication</li></ul><p><b>Project Coordination</b></p><ul><li>Coordinate across SEO, content, PR, LinkedIn, design and ads teams</li><li>Track timelines, deliverables and weekly progress</li><li>Maintain SOPs and project tracking documents</li><li>Ensure smooth onboarding and project flow</li></ul><p><b>LinkedIn &amp; Sales Navigator Support</b></p><ul><li>Manage LinkedIn posting schedules and content coordination</li><li>Use LinkedIn Sales Navigator to build prospect lists</li><li>Segment decision-makers in government, nonprofits and philanthropic institutions</li><li>Support lead research and outreach preparation</li></ul><p><b>Operational Management</b></p><ul><li>Oversee internal workflows and follow-ups</li><li>Ensure no task or deadline is missed</li><li>Escalate delays or blockers immediately</li><li>Support Success Manager and RMM for daily operational continuity</li></ul><p><b>Quality Assurance</b></p><ul><li>Review deliverables before sending to clients</li><li>Check content, messaging and alignment with client expectations</li><li>Maintain consistency, clarity and quality in all output</li></ul><p><b>Required Skills &amp; Qualifications</b></p><ul><li>2&ndash;5 years of client management or account servicing experience</li><li>Strong English communication skills (spoken and written)</li><li>Experience working with nonprofits, government agencies or philanthropic organisations</li><li>Hands-on experience with <b>LinkedIn Sales Navigator</b></li><li>Strong organisational and multitasking abilities</li><li>Basic understanding of SEO, LinkedIn marketing and email automation</li><li>Ability to manage multiple projects simultaneously</li><li>Proficiency in Google Workspace, dashboards and documentation tools</li></ul><p><b>Preferred Qualifications</b></p><ul><li>Background in climate, sustainability or policy-driven projects (added advantage)</li><li>Prior experience with US-based or international clients</li><li>Familiarity with CRM systems and analytics tools</li></ul><p><b>What We Offer</b></p><ul><li>Opportunity to work with global clients</li><li>Fast-paced learning and rapid growth environment</li><li>Collaborative, supportive work culture</li><li>Performance-based career progression</li><li>Competitive compensation package</li></ul><p><b>How to Apply</b></p><p>Interested candidates can apply by sharing the following details:</p><p><b>Name:</b><br/><b>Current Company:</b><br/><b>Current Designation:</b><br/><b>Total Experience:</b><br/><b>Notice Period:</b><br/><b>Experience with LinkedIn Sales Navigator (Y/N):</b><br/><b>Current CTC:</b><br/><b>Exp. CTC:</b></p><p>Please send your resume and details to:<br/><b>Email:</b> arshan.d@brainito.com / <b>WhatsApp:</b> +91 73836 91101</p><p>Job Types: Full-time, Permanent</p><p>Pay: &#8377;45,000.00 - &#8377;50,000.00 per month</p><p>Work Location: In person</p>

Client Manager

Allied Universal

<div><p>Client Manager</p><h2 class="jobSectionHeader"><b>
Overview</b></h2><p>
Company Overview:
</p><p>Allied Universal&reg;, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.</p><h2 class="jobSectionHeader"><b>
Job Description</b></h2><p>
Allied Universal&reg; is hiring a Client Manager. As a Client Manager, you will build long term meaningful client relationships and lead our front-line employees that deliver our security services throughout a designated portfolio. By promoting strong employee engagement, you will drive operational metrics and deliver world-class services to clients across various vertical markets. Aligning with our iCARE Leadership approach, you will be a guide on our journey to be an employer of choice in the service industry by fostering an exceptional employee experience.</p><p><br>
</p><p><b>RESPONSIBILITIES:</b></p><br>
<p></p><p><b>Caring Leadership, Client Engagement, and Operational Oversight:</b>
</p><ul><li>Hire, develop and retain front line staff, including Security Officers, Field Supervisors and Operations Managers, for small to medium-sized clients within your designated portfolio</li>
<li>Utilize Allied Universal's AI technology, online reporting tools, and Business Intelligence Platform to monitor and analyze financial and operational metrics; drive operational efficiency by optimizing employee schedules, minimizing non-billed overtime, and supporting revenue growth, cash collections, and overall profitability</li>
<li>Oversee and maintain client performance metrics, including budget management, accounts receivable, accounts payable, and overall account health, ensuring alignment with EBITA targets</li>
<li>Build and maintain client relationships by addressing security needs, reducing risks, managing crises, and implementing effective corrective action plans; you will develop protocols, training, and response strategies that drive operational improvements and ensure client satisfaction</li>
<li>Deliver high-quality service to our clients while maintaining industry standards, company policies, and regulatory requirements</li>
<li>Establish a culture of safety by developing action plans that aid in the prevention of work-related injuries</li></ul><p>
By infusing our core values of agility, reliability, caring, teamwork, integrity, safety, and innovation into your leadership approach, you will not only achieve success in your role but also contribute to the positive culture and growth of the organization.</p><p><br>
</p><p><b>QUALIFICATIONS (MUST HAVE):</b>
</p><ul><li>Must possess one or more of the following:</li><li><ul><li>
Bachelor's degree in criminal justice, business, or a related field with a minimum of two (2) years of professional level experience managing hourly employees in a fast-paced service organization</li>
<li>Associate's degree in criminal justice, business, or a related field with a minimum of three (3) years of professional level experience managing hourly employees in a fast-paced service organization</li>
<li>High School diploma with a minimum of five (5) years of professional level experience managing hourly employees in a fast-paced service organization</li></ul></li><li>
Current driver's license if driving a company vehicle, or personal vehicle in the course of conducting business (e.g., client visits, attending networking events)</li>
<li>Minimum of two (2) years of experience driving operational goals</li>
<li>Skilled in managing a large and dispersed team that fosters teamwork, innovation, agility, client relations and achieving desired results</li>
<li>Ability to maintain a profitable book of business by cross-collaborating and utilizing results-oriented problem-solving skills to meet both client and employee growth and satisfaction</li>
<li>Proficiency in web-based applications and computer systems, including Microsoft Office</li>
<li>Knowledge of safety protocols and service deliverables</li>
<li>Ability to interpret financial data and use it to support decision-making; understanding of financial principles, including budgeting and financial reporting</li>
<li>Proficiency in prioritizing tasks, meeting deadlines, and managing multiple projects efficiently</li>
<li>Excellent oral and written communication skills</li></ul><p><b>
PREFERRED QUALIFICATIONS (NICE TO HAVE):</b>
</p><ul><li>Law enforcement, military and/or contract or proprietary security services experience</li>
<li>Experience managing a dispersed workforce in a multi-location operation</li>
<li>Experience with (BI) Business Intelligence tools for metrics analysis, reporting, automation, and presentations</li></ul><p><b>
BENEFITS:</b>
</p><ul><li>Medical, dental, vision, basic life, AD&amp;D, and disability insurance</li>
<li>Enrollment in our company's 401(k)plan, subject to eligibility requirements</li>
<li>Eight paid holidays annually, five sick days, and four personal days</li>
<li>Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law.</li></ul><h2 class="jobSectionHeader"><b>
Closing</b></h2><p>
Allied Universal&reg; is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com
</p><p>If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.</p><h2 class="jobSectionHeader"><b>
Requisition ID</b></h2><br>
2025-1492794</div>

Code Hive for coding and machine learning

<p>We are looking for an <b>Arabic speaking Client Manager</b> who is also highly proficient in English. The ideal candidate will manage branding activities, marketing coordination, social media handling, and direct communication with clients. This role requires someone confident, organized, and able to understand client requirements clearly and translate them into actionable tasks for the internal team.</p><p><b>Key ResponsibilitiesClient Communication &amp; Relationship Management</b></p><ul><li>Serve as the main point of contact for clients.</li><li>Communicate in Arabic and English professionally (written &amp; verbal).</li><li>Handle client inquiries, gather requirements, and ensure follow-ups.</li><li>Build and maintain strong client relationships.</li><li>Present project updates, proposals, and service information clearly.</li></ul><p><b>Branding &amp; Marketing Coordination</b></p><ul><li>Work closely with internal teams to plan and execute branding strategies.</li><li>Assist in developing marketing materials, content plans, and brand guidelines.</li><li>Ensure consistent brand messaging across all channels.</li></ul><p><b>Social Media Management</b></p><ul><li>Coordinate with designers and content teams for social media posts.</li><li>Review, schedule, and manage content across platforms.</li><li>Monitor engagement, respond to messages, and support online brand growth.</li></ul><p><b>Project &amp; Task Coordination</b></p><ul><li>Collect, document, and communicate client requirements accurately.</li><li>Monitor project timelines and ensure tasks are delivered on schedule.</li><li>Follow up with internal teams to ensure smooth workflow and delivery.</li><li>Prepare reports, summaries, and presentations for management or clients.</li></ul><p><b>General Support</b></p><ul><li>Support the management team with client-related activities.</li><li>Maintain proper documentation for all client interactions and projects.</li><li>Ensure a high level of professionalism in all communications.</li></ul><p><b>Requirements</b></p><ul><li><b>Arabic speaker (mandatory)</b></li><li>Strong English communication skills (verbal &amp; written)</li><li>Minimum 2&ndash;3 years of UAE experience in client management, marketing, or account handling</li><li>Understanding of branding, marketing, and social media management</li><li>Excellent communication, coordination, and presentation skills</li><li>Ability to gather and document client requirements accurately</li><li>Strong organizational and multitasking abilities</li><li>Professional, confident, and customer-oriented personality</li><li>Proficiency in Microsoft Office and social media tools</li></ul><p><b>Application Questions</b></p><ul><li>Are you an Arabic speaker?</li><li>Are you fluent in English (verbal &amp; written)?</li><li>Do you have 2&ndash;3 years of experience in client management or marketing?</li><li>Have you worked on branding or social media coordination?</li><li>Are you experienced in handling client inquiries and requirements?</li><li>Are you currently based in the UAE?</li></ul><p>Job Type: Full-time</p><p>Pay: AED4,000.00 - AED5,500.00 per month</p><p>Application Deadline: 01/01/2026<br/>Expected Start Date: 15/01/2026</p>

Munich Re

<div><div><p><b>Location</b></p>
Dubai, United Arab Emirates
<p><b>Job type</b></p>
Full-Time
<p><b>Work mode</b></p>
Hybrid
<p><b>Job level</b></p>
Professional
<p><b>Job ID</b></p>
11337
<p><b>Company</b></p>
Munich Re
<p><b>Employment type</b></p>
Regular
<p><b>Area of expertise</b></p>
Client &amp; Customer Management</div></div><div></div>
<br><div><div><p>As an Associate Client Manager in Munich Re&rsquo;s Non-Life Client Management team, you will support the development and servicing of client and broker relationships across GCC markets. You will contribute to strategic initiatives, manage operational aspects of client accounts, and collaborate with underwriting teams. The Associate Client Manager will support the Lead Client Manager, GCC based in Dubai and will be a part of MENA client management team, reporting to the Client Management Executive based in Munich. The role demands a high standard of business ethics, technical acumen, and proactive relationship management.</p><p><b>
Your role:</b></p><ul><li>
Promote Munich Re&rsquo;s image as a leading reinsurance provider through professional client interactions and active industry networking.</li><li>
Apply technical expertise (e.g., actuarial, mathematical, risk management, underwriting) to support client discussions and solution development.</li><li>
Coordinate internal resources to ensure smooth execution of client engagements, cooperation and delivery of services.</li><li>
Prepare and analyse client and market data to inform strategic decisions and renewal planning.</li><li>
Provide support to maintain strong business relationships with Munich Re&rsquo;s Non-Life clients, including market intelligence gathering, renewal facilitation, and account coordination.</li><li>
Contribute to the execution of client/broker and market strategies, helping to deliver results aligned with Munich Re&rsquo;s regional objectives.</li><li>
Actively participate in client meetings and internal strategy sessions to gain exposure to relationship dynamics, with the objective of eventually take ownership of selected accounts.</li><li>
Build familiarity with client portfolios and develop capability to lead engagements with smaller and less complex accounts independently.</li><li>
Support the development and promotion of reinsurance services within defined markets, identifying opportunities and enhancing client value.</li><li>
Maintain accurate CRM records and contribute to internal reporting and planning processes.</li></ul><p></p><p><b>
Your Profile:</b></p><ul><li>
2-5 years of experience in an insurance or reinsurance company or brokerage or another related insurance field in a similar function with client management or business development</li><li>
Bachelor&rsquo;s degree in Business, Economics, Finance, Insurance, or a related field. Professional designations in insurance/ reinsurance is of advantage</li><li>
Understanding of Non-Life insurance/reinsurance business in the GCC region, preferably across various lines and types of (re)insurance business</li><li>
Analytical mindset with proficiency in Excel, PowerPoint, and CRM tools.</li><li>
Familiarity with accounting, finance, underwriting and actuarial concepts.</li><li>
Team playing capabilities, ability to work in a multicultural environment, experience in an international environment is of advantage.</li><li>
Excellent communication, interpersonal, and organizational skills.</li><li>
Fluency in business English is a must, literacy in Arabic is a strong advantage</li><li>
Cross-cultural competence, willingness to travel</li></ul><p>
At Munich Re, we embrace, and value, the interaction of diverse backgrounds, experiences, perspectives and thought. This interaction is our foundation. Of our open culture and spirit of partnership. Of how our teams are built and cultivated. Of how we are supported and developed. And at the center of this interaction is each of us.</p></div></div><div></div>
<br><div><div><div><p>Your Benefits</p>
<p><b>With us, you get more than just an exciting job. Enjoy a wide range of employee benefits tailored to your wellbeing and development. Please note that regional differences may apply.</b></p>
</div><div></div><div><div><div>Competitive Salary</div>
<div>We provide fair and competitive compensation that reflects your performance and commitment.</div>
</div><div></div><div><div>Company performance-based Incentives</div>
<div>In addition to your salary, our variable compensation approach allows you to share in Munich Re's success.</div>
</div><div></div><div><div>Recognition and Special Rewards</div>
<div>We recognise outstanding individual contributions through a variety of targeted rewards and incentives.</div>
</div><div></div><div><div>Retirement Planning</div>
<div>We support your long-term financial wellbeing with retirement solutions aligned with local regulations.</div>
</div><div></div><div><div>Inclusive Workplace Culture</div>
<div>We foster a respectful, inclusive, and values-driven environment.</div>
</div><div></div><div><div>Learning &amp; Development</div>
<div>We offer tailored learning opportunities with a strong focus on core skills and business-critical knowledge.</div>
</div><div></div><div><div>Work-Life-Balance</div>
<div>Supporting your ability to balance family, leisure, and your career.</div>
</div><div></div><div><div>Health &amp; Wellbeing</div>
<div>We support your physical and mental health through a range of programs and activities in each location.</div></div></div></div></div>

Associate Client Manager

Al Rostamani Communications

<div>
 Every employee at Al Rostamani Group plays a role in making a real difference to the business and our customers. We care for our employees by offering them meaningful and purposeful work and an opportunity to grow, learn, contribute and succeed. Today, the Al Rostamani Group has come a long way since its birth in 1957. Our group has grown steadfastly with the guiding principles of Commitment, Care &amp; Vision, alongside a strong sense of active involvement in the community. We are a well-diversified group, with a key presence in industries such as General Trading, Automobiles and Heavy Equipment, Travel, Foreign Exchange, Financial Services, Property Management, Construction, Infrastructure Development and Information Technology Services. Our Group employs approximately 2000 people from 41 different nationalities, which contributes to our multicultural and multi-national environment.
 <br/>
 <br/>
 Al Rostamani Communications is a leading IT &amp; Telecommunication Solutions Provider and Systems Integrator, offering Innovative, Integrated Technology Solutions and Professional Services to customers in UAE and other GCC countries.
 <br/>
 <br/>
 <strong>
  Job Purpose
  <br/>
  <br/>
 </strong>
 The Senior Client Manager has account responsibility and their key focus is around analysing the client&rsquo;s situation and business requirements through awareness, empathy and good questioning. They have the ability to influence clients to use ARC solutions through articulating value in the client&rsquo;s terms. They take ownership of a range of larger and more strategic clients within the domestic market segments, by passionately advocating the client requirement, whilst keeping sight of the need to increase revenue and improve margins for ARC.
 <br/>
 <br/>
 <strong>
  <strong>
   Job Responsibilities
   <br/>
   <br/>
  </strong>
 </strong>
 <ul>
  <li>
   Responsible for aligning to the sales strategy ensuring ARC strategic objectives are met
  </li>
  <li>
   Accountable for creating turn-around solutions to ensure that sales plans are met irrespective of current situation by ensuring that sales procedures and policies as defined by the sales Sr. Management are implemented and followed
  </li>
  <li>
   Responsible to approach the management of his/her account in a systematic way by identifying the strategy they will use to develop and grow the account profitably
  </li>
  <li>
   Do a vulnerability analysis of ARC position in comparison to that of competitors and vendors, to ensure the client&rsquo;s requirement is at the heart of our proposed solution
  </li>
  <li>
   Formulate and execute sales, marketing, and go-to-market strategies; Management of product, pricing, costing and profit margins
  </li>
  <li>
   Plan, develop and implement tactical promotions and integrated marketing programs for the targeted customer segments
  </li>
  <li>
   Account management, cross selling and up selling for the existing and new customers
  </li>
  <li>
   Market development, penetration in to the existing account and expansion of new accounts and market.
  </li>
  <li>
   Manage vendor relationship on target and quota
  </li>
  <li>
   Manage &amp; Negotiate with vendors on product, pricing, marketing activities, technical support, sales rebate etc.
  </li>
  <li>
   Identify and develop partnership with new vendors to support continuous portfolio growth.
  </li>
  <li>
   Operation management including but not limited to inventory, vendor rebate, marketing funds, technical support, etc.
  </li>
  <li>
   Manage product life cycles, pre-sales architecting capability for large orders and operational issues
  </li>
  <li>
   Use ARC sales tools and methodology to effectively manage their accounts, opportunities, pipelines and forecast
  </li>
  <li>
   Build enduring relationships and display an understanding of the client industry, business environment and strategy to identify current and future opportunities for ARC
  </li>
  <li>
   Drive passionately for client satisfaction throughout the entire lifecycle of the clients&rsquo; buying process, by taking ownership of the co-ordination for the commercial agreement for each client. And aim to realize revenue and margin targets and exploit opportunities, whilst displaying notable client service orientation
  </li>
  <li>
   Coordinate with Head of Sales, Business Unit Managers, pre and post sales team and Project Managers to support marketing of their products and coordination with suppliers
  </li>
  <li>
   Any other additional tasks the line manager may give and is within the scope of work
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  <strong>
   Job Requirements
   <br/>
   <br/>
  </strong>
 </strong>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   A degree in Engineering or a related discipline. Engineering with MBA is an added advantage
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Experience
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Minimum 12 years of relevant industry experience
  </li>
  <li>
   Hard core ICT Solutions (Infrastructure, Compute, Networking, UC, IT Security &amp; Digital) sales experience preferred
  </li>
  <li>
   Must have worked for reputed ICT System Integrators in the UAE
  </li>
  <li>
   Must have track record of closing large ICT solution orders
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Certification
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Should have relevant vendor certifications
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Knowledge &amp; Skills
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Strong IT technical &amp; Industry knowledge preferred.
  </li>
  <li>
   Teamwork, Written, verbal communication &amp; presentation skills.
  </li>
  <li>
   Excellent relationship building skills
  </li>
  <li>
   Excellent negotiation skills
  </li>
  <li>
   Excellent influencing skills
  </li>
  <li>
   Results Driven
   <br/>
   <br/>
  </li>
 </ul>
 At Al Rostamani Group, we seek talented people who work hard to achieve great things. We consider not only your skills and experience, but also your passion for the role, your desire to learn and how well you align with our core values of care, commitment and vision. If this position represents an opportunity you wish to pursue, we invite you to apply.
</div>


Senior Client Manager

Harbor

<div><p><b>Harbor</b> is seeking a seasoned professional with a passion for client success, project execution and team leadership to join our Managed Services team in the role of <b>Client Manager</b>. In this role, you will lead internal Data Quality teams and serve as the primary point of contact for clients, ensuring successful delivery of services, consistent communication, and long-term satisfaction. You will also have a key role in fostering internal growth, operational excellence, and upholding our firm values. This is a 100% remote position that can be worked from anywhere in the United States.
</p><p></p><h4 class="jobSectionHeader"><b>Key Responsibilities:</b></h4>
<ul><li>Manage and deliver high-quality Data Quality service projects from start to finish.</li>
<li>Build trusted relationships with clients, from technical staff to executive stakeholders.</li>
<li>Conduct client meetings to identify needs and set project plans.</li>
<li>Develop and maintain documentation including Style Guides and Success Steps.</li>
<li>Provide weekly status reports to clients and ensure project updates are reflected in all internal systems.</li>
<li>Assign and balance workload across Data Quality team members to ensure full utilization.</li>
<li>Support Quality Specialists and provide real-time availability for team support.</li>
<li>Lead team operations including relationship building, time-off management, monthly or quarterly team calls, and disciplinary processes when necessary.</li>
<li>Maintain consistent, clear communication with internal and client stakeholders.</li>
</ul><h4 class="jobSectionHeader"><b>Required Qualifications:</b></h4>
<ul><li>5+ years of experience supporting legal marketing, with a clear understanding of client success factors</li>
<li>Proficient in a legal CRM system, either InterAction or DealCloud</li>
<li>Strong business and client success mindset, particularly in the legal industry</li>
<li>Committed to professional growth&mdash;both personally and for the team</li>
<li>Team-oriented, with a focus on mentorship, skill-building, and supporting others' success</li>
<li>Technically proficient in legal software systems and tools</li>
<li>Passionate about developing talent through coaching and guidance</li>
<li>Excellent multitasking and project management skills</li>
<li>Strong written communication, with experience creating client-facing documentation</li>
<li>Bachelor's degree or equivalent work experience</li>
</ul><h4 class="jobSectionHeader"><b>Key Skills:</b></h4>
<ul><li>High emotional intelligence, patience, and positivity</li>
<li>Strong problem-solving and creative thinking capabilities</li>
<li>Proven experience managing multiple simultaneous projects</li>
<li>Excellent interpersonal skills and ability to work with diverse teams</li>
<li>Strong upward, downward, and peer communication skills</li>
</ul><div><p><b>
About Us:</b></p>
<p>
Harbor is the preeminent provider of expert services across strategy, legal technology, operations, and intelligence. Our globally integrated team of 800+ strategists, technologists, and specialists navigate alongside our clients &ndash; leading law firms, corporations, and their law departments &ndash; to provide essential resources and invaluable insights. Anchored in a rich heritage of deep knowledge, steadfast relationships, and mutual respect, our unwavering dedication lies in shaping the future of the legal industry and fostering enduring partnerships within our community and ecosystem.</p>
<p><i>
Harbor is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, marital status, civil union status, national origin, ancestry, age, parental status, disabled status, veteran status, or any other legally protected classification, in accordance with applicable law.</i></p></div></div>

Client Manager, Legal Marketing

Sanderson

<p>A growing insurance broking organisation is seeking an experienced Claims Client Manager to join its UK Real Estate team. This is a client-facing role, managing a portfolio of commercial property clients, delivering high-quality claims services, and ensuring strong relationships with insurers, loss adjusters, and internal teams.</p> <p><strong>Key Responsibilities:</strong></p> <ul> <li>Manage end-to-end claims for a portfolio of commercial clients, including large or sensitive claims.</li><li>Provide advice on policy coverage, documentation requirements, and claims processes.</li><li>Negotiate with insurers to achieve fair and cost-effective settlements.</li><li>Build and maintain strong, long-term relationships with clients, insurers, and loss adjusters.</li><li>Conduct periodic portfolio reviews and provide management information as required.</li><li>Support tenders and client presentations, demonstrating the claims proposition.</li><li>Maintain accurate records, ensuring compliance with internal procedures and regulatory standards.</li><li>Participate in insurer relationship meetings and contribute to service improvement initiatives.</li></ul> <p><strong>Skills & Experience:</strong></p> <ul> <li>Strong commercial insurance claims experience, preferably in property or real estate.</li><li>Knowledge of commercial insurance policies claims procedures, and risk management principles.</li><li>Excellent analytical, problem-solving, and negotiation skills.</li><li>Strong communication skills, able to build rapport with clients and stakeholders.</li><li>Well-organised, able to prioritise workloads and meet deadlines without compromising quality.</li><li>Competent in Microsoft Office and internal claims systems.</li><li>CII qualifications required (or willingness to take out the relevant classes).</li><li>Understanding of regulatory controls and compliance requirements.</li></ul> <p><strong>Ideal Candidate:</strong>A proactive, client-focused claims professional with a strong commercial insurance background within Real Estate or Property who is motivated to develop further through formal CII learning and hands-on experience.</p> <p><strong>Reasonable Adjustments:</strong></p> <p>Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients.</p> <p><strong><em>If you need any help or adjustments during the recruitment process for any reason</em></strong><strong><em>, </em></strong><strong><em>please let us know when you apply or talk to the recruiters directly so we can support you.</em></strong></p>

Claims Client Manager Real Estate

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