client manager

Al Rostamani International Exchange

<div>Every employee at Al Rostamani Group plays a role in making a real difference to the business and our customers. We care for our employees by offering them meaningful and purposeful work and an opportunity to grow, learn, contribute and succeed. Today, the Al Rostamani Group has come a long way since its birth in 1957. Our group has grown steadfastly with the guiding principles of Commitment, Care &amp; Vision, alongside a strong sense of active involvement in the community. We are a well-diversified group, with a key presence in industries such as General Trading, Automobiles and Heavy Equipment, Travel, Foreign Exchange, Financial Services, Property Management, Construction, Infrastructure Development and Information Technology Services. Our Group employs approximately 2000 people from 41 different nationalities, which contributes to our multicultural and multi-national environment.
Al Rostamani Communications is a leading IT &amp; Telecommunication Solutions Provider and Systems Integrator, offering Innovative, Integrated Technology Solutions and Professional Services to customers in UAE and other GCC countries.
<div><div><div><h2 class="jobSectionHeader">
Job Purpose</h2>
</div><div>
The Senior Client Manager has account responsibility and their key focus is around analysing the client&rsquo;s situation and business requirements through awareness, empathy and good questioning. They have the ability to influence clients to use ARC solutions through articulating value in the client&rsquo;s terms. They take ownership of a range of larger and more strategic clients within the domestic market segments, by passionately advocating the client requirement, whilst keeping sight of the need to increase revenue and improve margins for ARC.
</div></div><div><div><h2 class="jobSectionHeader">
Job Responsibilities</h2>
</div><div><ul><li>Responsible for aligning to the sales strategy ensuring ARC strategic objectives are met</li>
<li>Accountable for creating turn-around solutions to ensure that sales plans are met irrespective of current situation by ensuring that sales procedures and policies as defined by the sales Sr. Management are implemented and followed</li>
<li>Responsible to approach the management of his/her account in a systematic way by identifying the strategy they will use to develop and grow the account profitably</li>
<li>Do a vulnerability analysis of ARC position in comparison to that of competitors and vendors, to ensure the client&rsquo;s requirement is at the heart of our proposed solution</li>
<li>Formulate and execute sales, marketing, and go-to-market strategies; Management of product, pricing, costing and profit margins</li>
<li>Plan, develop and implement tactical promotions and integrated marketing programs for the targeted customer segments</li>
<li>Account management, cross selling and up selling for the existing and new customers</li>
<li>Market development, penetration in to the existing account and expansion of new accounts and market.</li>
<li>Manage vendor relationship on target and quota</li>
<li>Manage &amp; Negotiate with vendors on product, pricing, marketing activities, technical support, sales rebate etc.</li>
<li>Identify and develop partnership with new vendors to support continuous portfolio growth.</li>
<li>Operation management including but not limited to inventory, vendor rebate, marketing funds, technical support, etc.</li>
<li>Manage product life cycles, pre-sales architecting capability for large orders and operational issues</li>
<li>Use ARC sales tools and methodology to effectively manage their accounts, opportunities, pipelines and forecast</li>
<li>Build enduring relationships and display an understanding of the client industry, business environment and strategy to identify current and future opportunities for ARC</li>
<li>Drive passionately for client satisfaction throughout the entire lifecycle of the clients&rsquo; buying process, by taking ownership of the co-ordination for the commercial agreement for each client. And aim to realize revenue and margin targets and exploit opportunities, whilst displaying notable client service orientation</li>
<li>Coordinate with Head of Sales, Business Unit Managers, pre and post sales team and Project Managers to support marketing of their products and coordination with suppliers</li>
<li>Any other additional tasks the line manager may give and is within the scope of work 
</li></ul></div></div><div><div><h2 class="jobSectionHeader">Job Requirements</h2>
</div><div>
Qualifications
<ul><li>A degree in Engineering or a related discipline. Engineering with MBA is an added advantage</li></ul> 

Experience
<ul><li>Minimum 12 years of relevant industry experience</li>
<li>Hard core ICT Solutions (Infrastructure, Compute, Networking, UC, IT Security &amp; Digital) sales experience preferred</li>
<li>Must have worked for reputed ICT System Integrators in the UAE</li>
<li>Must have track record of closing large ICT solution orders</li></ul> 

Certification
<ul><li>Should have relevant vendor certifications</li></ul> 

Knowledge &amp; Skills
<ul><li>Strong IT technical &amp; Industry knowledge preferred.</li>
<li>Teamwork, Written, verbal communication &amp; presentation skills.</li>
<li>Excellent relationship building skills</li>
<li>Excellent negotiation skills</li>
<li>Excellent influencing skills</li>
<li>Results Driven</li>
</ul>
</div></div></div>At Al Rostamani Group, we seek talented people who work hard to achieve great things. We consider not only your skills and experience, but also your passion for the role, your desire to learn and how well you align with our core values of care, commitment and vision. If this position represents an opportunity you wish to pursue, we invite you to apply.</div>

Senior Client Manager

Gallagher

<div>Introduction 
<div>
At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they&rsquo;re free to grow, lead, and innovate. You&rsquo;ll be backed by our digital ecosystem: a client-centric suite of consulting tools making it easier for you to meet your clients where they want to be met. Advanced data and analytics providing a comprehensive overview of the risk landscape is at your fingertips. Here, you&rsquo;re not just improving clients' risk profiles, you&rsquo;re building trust. You&rsquo;ll find a culture grounded in teamwork, guided by integrity, and fueled by a shared commitment to do the right thing. We value curiosity, celebrate new ideas, and empower you to take ownership of your career while making a meaningful impact for the businesses we serve. If you&rsquo;re ready to bring your unique perspective to a place where your work truly matters; think of Gallagher.</div><div> 
</div> 
Overview<div> 
At Gallagher, we&rsquo;re looking for an Associate Client Service Manager to join our Commercial team. In this role, you&rsquo;ll lead efforts to deliver exceptional service and solutions to our clients. You&rsquo;ll work closely with your team and clients to build strong relationships, solve challenges, and ensure every interaction adds value. This is your opportunity to grow your career while making a meaningful impact.</div><div></div><div> 
You&rsquo;ll take the lead in managing client relationships and ensuring their needs are met. From guiding the renewal process to mentoring team members, you&rsquo;ll play a key role in delivering high-quality solutions. You&rsquo;ll also help secure existing business, explore opportunities for additional services, and ensure compliance with industry standards.</div> 
 
How you'll make an impact<div> 
Here&rsquo;s what you&rsquo;ll do:</div><ul><li>
Manage the renewal process by compiling information, analyzing needs, and delivering tailored solutions to ensuring proper coverage</li><li>
Build and maintain strong relationships with clients through timely responses and strong customer service</li><li>
Support your team in addressing client risk management needs through consultative conversations and personalized strategies.</li><li>
Conduct regular audits to ensure compliance with regulations and maintain high service standards.</li><li>
Maintain accurate and up-to-date client and policy data using Gallagher&rsquo;s systems and performing audits</li><li>
Use Gallagher&rsquo;s technology to enhance productivity, streamline processes, and deliver quality results.</li><li>
Mentor junior team members by providing transparent feedback, encouraging continuous learning, and fostering professional growth.</li><li>
Manage multiple priorities effectively, ensuring all tasks are completed on time and meet client expectations.</li></ul>
 
About You<div> 
Here&rsquo;s what you&rsquo;ll bring to the role:</div><ul><li>
Bachelor's degree with minimum 1+ years client service and/or claims management experience OR- High School degree/GED with a minimum of 3+ years client service and/or claims management experience</li><li>
A Property and Casualty Insurance License.</li><li>
Proficiency in Microsoft Office.</li><li>
A desire to build relationships and deliver results.</li><li>
Adaptability and resilience in managing shifting priorities.</li><li>
A collaborative mindset to work with teams across Gallagher.</li></ul><div>
#LI-ES3</div><div>
ID: 2026-51641</div> 
<div></div>
 
Compensation and benefits 
We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours. On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.
Below are the minimum core benefits you&rsquo;ll get, depending on your job level these benefits may improve:
<ul><li>Medical/dental/vision plans, which start from day one!</li><li>
Life and accident insurance</li><li>
401(K) and Roth options</li><li>
Tax-advantaged accounts (HSA, FSA)</li><li>
Educational expense reimbursement</li><li>
Paid parental leave</li></ul><div>
Other benefits include:</div><ul><li>
Digital mental health services (Talkspace)</li><li>
Flexible work hours (availability varies by office and job function)</li><li>
Training programs</li><li>
Gallagher Thrive program &ndash; elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing</li><li>
Charitable matching gift program</li><li>
And more...</li></ul><div>
**The benefits summary above applies to fulltime positions. If you are not applying for a fulltime position, details about benefits will be provided during the selection process.</div><div></div><div> 
We value inclusion and diversity</div>
Click Here to review our U.S. Eligibility Requirements
Inclusion and diversity (I&amp;D) is a core part of our business, and it&rsquo;s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.
Gallagher embraces our employees&rsquo; diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.
Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as &ldquo;protected characteristics&rdquo;) by applicable federal, state, or local laws.
Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.</div>

Associate Client Manager

Marsh McLennan Agency

<div><h2 class="jobSectionHeader">Company:</h2>
Marsh McLennan Agency
<h2 class="jobSectionHeader">Description:</h2>
Placement Client Manager &ndash; Transportation
Our not-so-secret sauce.
Award-winning, inclusive, Top Workplace culture doesn&rsquo;t happen overnight. It&rsquo;s a result of hard work by extraordinary people. The industry&rsquo;s brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can make your mark as a Placement Client Manager at MMA.
Marsh McLennan Agency (MMA) provides business insurance, employee health &amp; benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With offices across North America, we combine the personalized service model of a local consultant with the global resources of the world&rsquo;s leading professional services firm, Marsh (NYSE: MRSH).
A day in the life.
As our Placement Client Manager on the Transportation team, you will
<ul><li>Engage in new and renewal strategy meetings with appropriate service team and producer and lead discussion with respect to placement plan.</li>
<li>Attend placement strategy meeting for new business with producer and selected service team.</li>
<li>Spearhead renewal and new business placement efforts of chosen placement plan by gathering underwriting information from producers, prospects, and service team.</li>
<li>Present submission to underwriters including timetable requirements and target pricing.</li>
<li>Negotiate best terms, conditions, and pricing.</li>
<li>Review quotes received for accuracy and compliance with applications submitted.</li>
<li>Assist in the review and preparation of proposals as needed.</li>
<li>Adhere to all Agency service standards.</li>
<li>Develop and cultivate relationships with producers, company underwriters, and wholesale brokers.</li>
<li>Continuously strive to further personal education of the insurance industry and associated coverages.</li>
<li>Other projects and assignments as directed by management.</li>
<li>Demonstrate flexibility with regards to work hours; willing to work early and/or late as necessary to successfully meet all deadlines.</li>
</ul>Our future colleague.
We&rsquo;d love to meet you if your professional track record includes these skills:
<ul><li>Reading, writing, mathematical skills that would normally be acquired through the acquisition of a high school diploma. Preference will be given to candidates with a bachelor&rsquo;s degree.</li>
<li>Two years of commercial insurance account management or placement experience preferred. Transportation industry experience is a plus.</li>
<li>Must acquire Property Casualty and Life &amp; Health resident and nonresident agency/broker licenses within 6 months of hire and comply with continuing education requirements.</li>
<li>Working knowledge of a wide array of insurance coverage, policy terms, and conditions including worker&rsquo;s compensation, general and automobile liability, marine, cargo, and property.</li>
<li>The ability to process detailed records in a timely and accurate fashion, according to established procedure.</li>
<li>Must be able to communicate effectively with clients and others by telephone and in person.</li>
<li>Must be able to concentrate for extended periods of time.</li>
<li>Strong computer skills and proficiency in PC applications including Microsoft Office Word, Excel, and Outlook. EPIC system knowledge is a plus but is not required.</li>
<li>Strong aptitude for flexibility and multi-tasking with the ability to perform under pressure in a fast-paced environment.</li>
<li>Good judgment and discretion are necessary to maintain confidence and make sound decisions.</li>
<li>The ability to work closely with others and to contribute actively to the work group and with the organization productively and positively is required.</li>
<li>Overnight travel required on an as-needed basis and on short notice.</li>
</ul>We know there are excellent candidates who might not check all of these boxes. Don&rsquo;t be shy. If you&rsquo;re close, we&rsquo;d be very interested in meeting you.
Valuable benefits.
We value and respect the impact our colleagues make every day both inside and outside of work. Our culture promotes colleague well-being through robust benefits programs and resources, professional and personal development opportunities, and fulfillment through meaningful work.
Some benefits included in this role are:
<ul><li>Generous time off, including personal and volunteering</li>
<li>Tuition reimbursement and professional development opportunities</li>
<li>Hybrid work</li>
<li>Charitable contribution match programs</li>
<li>Stock purchase opportunities</li>
</ul>To learn more about a career at MMA, check out our website or flip through our recruiting brochure .
Follow us on social media to meet our colleagues and see what makes us tick:
<ul><li>Instagram
</li><li>Facebook
</li><li>X
</li><li>LinkedIn
</li></ul>Who you are is who we are.
We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams.
Marsh and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.
#MMAUMW
#LI-Hybrid
#MMABI</div>

Placement Client Manager - Transportation

Unum

<div>Job Posting End Date: April 30
When you join the team at Unum, you become part of an organization committed to helping you thrive.
Here, we work to provide the employee benefits and service solutions that enable employees at our client companies to thrive throughout life&rsquo;s moments. And this starts with ensuring that every one of our team members enjoys opportunities to succeed both professionally and personally. To enable this, we provide:
<ul><li>Award-winning culture
</li><li>Inclusion and diversity as a priority
</li><li>Competitive benefits package that includes: Health, Vision, Dental, Short &amp; Long-Term Disability
</li><li>Generous PTO (including paid time to volunteer!)
</li><li>Up to 9.5% 401(k) employer contribution
</li><li>Mental health support
</li><li>Career advancement opportunities
</li><li>Student loan repayment options
</li><li>Tuition reimbursement
</li><li>Flexible work environments
</li></ul><h3 class="jobSectionHeader">*All the benefits listed above are subject to the terms of their individual Plans .
</h3>And that&rsquo;s just the beginning&hellip;
With 10,000 employees helping more than 39 million people worldwide, every role at Unum is meaningful and impacts the lives of our customers. Whether you&rsquo;re directly supporting a growing family, or developing online tools to help navigate a difficult loss, customers are counting on the combined talents of our entire team. Help us help others, and join Team Unum today!
<h2 class="jobSectionHeader">General Summary:
</h2>The Client Manager Associate (CMA) is in training to be responsible for proactive customer management, education, development, profitable growth and retention. The CM drives, designs, and executes integrated enrollment, service and growth strategies for each customer in their block.
Principal Duties and Responsibilities
<ul><li>Effectively learn and understand the Pre and Post-Sale Proactive Client Management, Education, Development, Growth and Retention for core market
</li><li>Develop and build personal connections with brokers, enrollment firms and customers for assigned block of business
</li><li>Learn how to develop and execute on customer-specific business plans
</li><li>Profitable Growth of the Inforce Block
</li><li>In partnership with sales, assist in learning how to proactively manage pre-renewal communication with the goal of improving reenrollment effectiveness and avoiding renewal distractions during rate guarantee expiration and anniversary.
</li><li>Develop understanding of and how to leverage Unum&rsquo;s enrollment capabilities, services, tools, and how to communicate an enrollment strategy with internal/external partners.
</li><li>Work closely with ICS Implementation Manager
</li><li>Assist in local Benefit fair activities with Field Office team
</li><li>Build and develop enrollment firm relationships for larger customers
</li><li>Develop Partnership with Sales Rep, Marketing Consultant and Home Office to Execute on all Strategies &ndash; Operating Effectiveness
</li><li>Partner with key Home Office areas to deliver full service to customers
</li><li>In partnership with sales rep, provide thorough customer updates, broker feedback, and other pertinent action items that impact sales effectiveness
</li><li>Learn to develop and present renewals driving persistency and profitability
</li><li>May perform other duties as assigned
</li></ul>Job Specifications
<ul><li>Bachelors degree or equivalent business experience required
</li><li>Experience in the employee benefits industry preferred
</li><li>Licensed to sell insurance in the states within assigned territory, license required within 90 days from effective date of hire/promotion
</li><li>Strong growth and sales orientation
</li><li>Develop understanding of the Unum product and service portfolio
</li><li>Proficient in Microsoft Office &ndash; Word, PowerPoint, Excel
</li><li>Strong technical aptitude &ndash; ability to utilize and leverage technology and systems
</li><li>Strong negotiation, persuasion and presentation skills
</li><li>Proven ability to think strategically and act tactically
</li><li>Strong organization skills/ability to manage multiple demands and priorities
</li><li>Excellent problem solving/problem resolution
</li><li>With each customer, projects confidence and enthusiasm about the company
</li><li>Outgoing, excellent communication skills &ndash; both written and verbal
</li><li>Strong business acumen
</li><li>Ability to work/partner with a close team
</li><li>Strong relationship management skills
</li><li>Ability to manage conflicts
</li><li>Results oriented
</li><li>Ability to travel as needed
</li></ul>#LI-FF1
~IN1
Unum and Colonial Life are part of Unum Group, a Fortune 500 company and leading provider of employee benefits to companies worldwide. Headquartered in Chattanooga, TN, with international offices in Ireland, Poland and the UK, Unum also has significant operations in Portland, ME, and Baton Rouge, LA - plus over 35 US field offices. Colonial Life is headquartered in Columbia, SC, with over 40 field offices nationwide.
Unum is an equal opportunity employer, considering all qualified applicants and employees for hiring, placement, and advancement, without regard to a person's race, color, religion, national origin, age, genetic information, military status, gender, sexual orientation, gender identity or expression, disability, or protected veteran status.
Fully and partially leveraged roles are paid pursuant to a uniformly applied sales compensation plan. For partially leveraged roles, a starting salary or salary range will be listed in the above job description. If salary information is not listed in the job description above, compensation is based solely on commissions.
Additionally, Unum offers a portfolio of benefits and rewards that are competitive and comprehensive including healthcare benefits (health, vision, dental), insurance benefits (short &amp; long-term disability), paid time off, and a 401(k) retirement plan with an employer match up to 5% and an additional 4.5% contribution whether you contribute to the plan or not. All benefits are subject to the terms and conditions of individual Plans.
Company:
Unum</div>

Client Manager Associate - Philadelphia

The Standard Insurance

<div>The next part of your journey is right around the corner &mdash; with The Standard.
A genuine desire to make a difference in the lives of others is the foundation for everything we do. With a customer-first mindset and an intentional focus on building strong teams, we&rsquo;ve been able to uphold our legacy of financial stability while investing in new, innovative technologies that support the needs of our customers. Our high-performance culture focused on operational excellence thrives thanks to remarkable people united by compassion and a customer-first commitment. Are you ready to make a difference?
Job Summary
As a Regional Client Manager on the Employee Benefits team, you will provide exceptional support and customer service to your assigned caseload (Employer Groups of 100 to 499 lives), through daily guidance and education of their benefit products.
In this role, you will:
<ul><li>Manage new case, renewal activity, and amendments
</li><li>Identify and promote the sale of additional lines of coverage or plan improvements. Promote new product offerings and enhanced product features
</li><li>Recommend plan changes as appropriate
</li><li>Facilitate the enrollment and re-enrollment process; conducting enrollment meetings or being present as benefit fairs, as needed
</li><li>Highlight the advantages of doing business with The Standard in coordination with the assigned Sales Representative.
</li><li>In addition to servicing accounts, your ability to cultivate meaningful, effective relationships will be vital as you collaborate with internal and external customers (Sales Representatives, Brokers, Producers, Employer Groups, Policyholders, and vendors) to provide the best possible outcome for all parties involved.
</li></ul>The Skills &amp; Background You&rsquo;ll Need
<ul><li>High School Diploma
</li><li>Life and Disability insurance license for all states within office&rsquo;s assigned territory is required.
</li><li>2+ yrs of client management experience in group benefits insurance
</li></ul>Key Behaviors of a Successful Candidate
Winning Together: Actively engages colleagues to achieve shared outcomes by developing trust, inviting diverse perspectives and pushing them to bring the best ideas forward.
Customer Focus: Understands and anticipates both internal and external customer needs and develops customer-inspired solutions that exceed expectations.
Adaptability: Sees possibilities in changing circumstances, accepts and understands change and alters behavior as necessary.
<h1 class="jobSectionHeader">Why Join The Standard?
</h1>We have built an enduring legacy of stability, financial strength and exceptional customer service through the contributions of the service-oriented people who choose to work at The Standard. To ensure we can attract and retain the best talent, when you join The Standard you can expect:
<ul><li>A rich benefits package including medical, dental, vision and a 401(k) plan with matching company contributions
</li><li>An annual incentive bonus plan
</li><li>Generous paid time off including 11 holidays, 2 wellness days, and 8 volunteer hours annually &mdash; PTO increases with tenure
</li><li>A supportive, responsive management approach and opportunities for career growth and advancement
</li><li>Paid parental leave and adoption/surrogacy assistance
</li><li>An employee giving program that double matches your donations to eligible nonprofits and schools
</li></ul>In addition to the competitive salary range below, our employee-focused benefits support work-life balance. Learn more about working at The Standard.
<ul><li>Eligibility to participate in an incentive program is subject to the rules governing the program and plan. Any award depends on a variety of factors including individual and organizational performance.
</li></ul>The actual compensation for this role will be based on a combination of education and experience, knowledge and skills, position budget, internal equity, and market data.
Salary Range:
$85k Base + Incentive compensation quarterly and annually
<div><div><div><div><div><div><div>Positions will be posted for at least 5 days from original posting date.
</div></div></div></div></div></div></div>Standard Insurance Company, The Standard Life Insurance Company of New York, Standard Retirement Services, Inc., StanCorp Mortgage Investors, LLC, StanCorp Investment Advisers, Inc., and American Heritage Life Insurance Company and American Heritage Service Company, marketed as The Standard, are Affirmative Action/Equal Opportunity employers. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, national origin, gender identity, sexual orientation, age, disability or veteran status or any other condition protected by federal, state or local law. Except where precluded by state or federal law, The Standard will consider for employment qualified applicants with arrest and conviction records pursuant to the San Francisco Fair Chance Ordinance. The Standard offers a drug- and alcohol-free work environment where possession, manufacture, transfer, offer, use of or being impaired by an illegal substance while on The Standard's property, or in other cases which the company believes might affect operations, safety or reputation of the company is prohibited. The Standard requires a criminal background investigation and employment, education and licensing verification as a condition of employment. After any conditional offer of employment is made, the background check will include an individualized assessment based on the applicant&rsquo;s specific record and the duties and requirements of the specific job. Applicants will be provided an opportunity to explain and correct background information. All employees of The Standard must be bondable.</div>

Client Manager Regional Accounts

Allied Universal

<div>Client Manager - Security Services - Desert Cities<h2 class="jobSectionHeader">
Overview</h2>
Company Overview:
Allied Universal&reg;, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.<h2 class="jobSectionHeader">
Job Description</h2>
Allied Universal&reg; is hiring a Client Manager. As a Client Manager, you will build long term meaningful client relationships and lead our front-line employees that deliver our security services throughout a designated portfolio. By promoting strong employee engagement, you will drive operational metrics and deliver world-class services to clients across various vertical markets. Aligning with our iCARE Leadership approach, you will be a guide on our journey to be an employer of choice in the service industry by fostering an exceptional employee experience. 
Salary Details: $72,100.00 /year 
RESPONSIBILITIES: 
Caring Leadership, Client Engagement, and Operational Oversight:
<ul><li>Hire, develop and retain front line staff, including Security Officers, Field Supervisors and Operations Managers, for small to medium-sized clients within your designated portfolio</li>
<li>Utilize Allied Universal's AI technology, online reporting tools, and Business Intelligence Platform to monitor and analyze financial and operational metrics; drive operational efficiency by optimizing employee schedules, minimizing non-billed overtime, and supporting revenue growth, cash collections, and overall profitability</li>
<li>Oversee and maintain client performance metrics, including budget management, accounts receivable, accounts payable, and overall account health, ensuring alignment with EBITA targets</li>
<li>Build and maintain client relationships by addressing security needs, reducing risks, managing crises, and implementing effective corrective action plans; you will develop protocols, training, and response strategies that drive operational improvements and ensure client satisfaction</li>
<li>Deliver high-quality service to our clients while maintaining industry standards, company policies, and regulatory requirements</li>
<li>Establish a culture of safety by developing action plans that aid in the prevention of work-related injuries</li></ul>
By infusing our core values of agility, reliability, caring, teamwork, integrity, safety, and innovation into your leadership approach, you will not only achieve success in your role but also contribute to the positive culture and growth of the organization. 
QUALIFICATIONS (MUST HAVE):
<ul><li>Must possess one or more of the following:</li><li><ul><li>
Bachelor's degree in criminal justice, business, or a related field with a minimum of two (2) years of professional level experience managing hourly employees in a fast-paced service organization</li>
<li>Associate's degree in criminal justice, business, or a related field with a minimum of three (3) years of professional level experience managing hourly employees in a fast-paced service organization</li>
<li>High School diploma with a minimum of five (5) years of professional level experience managing hourly employees in a fast-paced service organization</li></ul></li><li>
Current driver's license if driving a company vehicle, or personal vehicle in the course of conducting business (e.g., client visits, attending networking events)</li>
<li>Minimum of two (2) years of experience driving operational goals</li>
<li>Skilled in managing a large and dispersed team that fosters teamwork, innovation, agility, client relations and achieving desired results</li>
<li>Ability to maintain a profitable book of business by cross-collaborating and utilizing results-oriented problem-solving skills to meet both client and employee growth and satisfaction</li>
<li>Proficiency in web-based applications and computer systems, including Microsoft Office</li>
<li>Knowledge of safety protocols and service deliverables</li>
<li>Ability to interpret financial data and use it to support decision-making; understanding of financial principles, including budgeting and financial reporting</li>
<li>Proficiency in prioritizing tasks, meeting deadlines, and managing multiple projects efficiently</li>
<li>Excellent oral and written communication skills</li></ul>
PREFERRED QUALIFICATIONS (NICE TO HAVE):
<ul><li>Law enforcement, military and/or contract or proprietary security services experience</li>
<li>Experience managing a dispersed workforce in a multi-location operation</li>
<li>Experience with (BI) Business Intelligence tools for metrics analysis, reporting, automation, and presentations</li></ul>
BENEFITS:
<ul><li>Medical, dental, vision, basic life, AD&amp;D, and disability insurance</li>
<li>Enrollment in our company's 401(k)plan, subject to eligibility requirements</li>
<li>Eight paid holidays annually, five sick days, and four personal days</li>
<li>Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law.</li></ul><h2 class="jobSectionHeader">
Closing</h2>
Allied Universal&reg; is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com
If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.<h2 class="jobSectionHeader">
Requisition ID</h2> 
2026-1570336</div>

Client Manager - Security Services - Desert Cities

Apex Group Ltd

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 The Apex Group was established in Bermuda in 2003 and is now one of the world&rsquo;s largest fund administration and middle office solutions providers.
 
 
 Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide.Your career with us should reflect your energy and passion.
 
 
 That&rsquo;s why, at Apex Group, we will do more than simply &lsquo;empower&rsquo; you. We will work to supercharge your unique skills and experience.
 
 
 Take the lead and we&rsquo;ll give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities.
 
 
 For our business, for clients, and for you
 
 
 
 Client Onboarding Manager
 
 
 
 
 AVP Level 1
 
 
 
 
 Role Location:
 
 Manama, Bahrain
 
 
 
 Reporting Line:
 
 Head of Client Onboarding - MENA
 
 
 
 Employment Type:
 
 Permanent
 
 
 
 About Apex
 
 
 
 The Apex Group is a global financial services provider with 13,000+ staff across 80+ offices globally. We look to recruit bright, articulate and numerate employees who are not afraid of a challenge and are prepared to work hard and love what they do.
 
 
 Every employee plays a part in making Apex who we are today and the more that we grow, the more important that becomes. Whatever your career path or specialism Apex provides a global platform to allow you to thrive.
 
 
 
 Your main responsibilities:
 
 
 
 <ul>
 <li>
 Acting as the key client contact throughout the client onboarding process to ensure seamless transition from Sales to BAU;
 </li>
 <li>
 Act as a first point of contact for client issues relating to onboarding matters.
 </li>
 <li>
 Coordinating client adoptions, account openings, review of fund offering documentation and legal agreements, internal system set ups, and project planning.
 </li>
 <li>
 Project management and coordination of internal functions to onboard new clients (launches and conversions) including Service Delivery, Sales, Legal, Compliance, and Technology teams.
 </li>
 <li>
 As part of the onboarding process, the candidate will be expected to provide regular status updates to new clients and internal parties. Weekly project calls should be held with stakeholders and project plans should be maintained to track progress.
 </li>
 <li>
 Assist in the initial drafting and review of client service agreements.
 </li>
 <li>
 Interacting with the Legal Department on template management and control.
 </li>
 <li>
 Managing the internal review process across different product and service lines within the fund administration, corporate services, depository and other product lines.
 </li>
 <li>
 Provide day-to-day client onboarding advice across all Apex Group business lines to best meet their business needs and maintain good working relationships through active communication, facilitation and teamwork.
 </li>
 <li>
 Strong project management skills and the ability to proactively manage multiple/changing priorities and deadlines.
 </li>
 <li>
 Support the wider onboarding team and sub processes where required.
 
 
 </li>
 </ul>
 Your skills:
 
 
 <ul>
 <li>
 An individual with a bachelor/master&rsquo;s degree qualification or equivalent.
 </li>
 <li>
 A minimum of 3-5 years of experience within the investment funds industry.
 </li>
 <li>
 A good knowledge of the funds industry, experience of different fund structures, domiciles and regulatory requirements is an advantage, Project management skills.
 </li>
 <li>
 Be comfortable/competent in dealing with fund structuring issues, legal terminology, and fund services agreements.
 </li>
 <li>
 Knowledge of Client KYC and Legal contract management is an advantage.
 </li>
 <li>
 Be highly motivated and a self-starter with the ability to work semi-supervised supporting a fast-paced dynamic business.
 </li>
 <li>
 Possess team spirit and enthusiasm with the capacity to build strong client relationships.
 </li>
 <li>
 Excellent organizational, communication and interpersonal skills and a truly client servicing mindset.
 </li>
 <li>
 Professional level of English (spoken and written), every other language is an advantage.
 </li>
 <li>
 Client facing experience is a must.
 
 
 </li>
 </ul>
 
 What you can expect:
 
 
 
 <ul>
 <li>
 We are looking for a client onboarding associate to work with a top tier financial services provider. This is a tremendous opportunity for someone with a good knowledge of the funds industry looking to develop their skills further. The position is very much client facing and will involve client meetings. Additionally, the position will involve a high level of interaction with all functional areas within the Fund administration including Service Delivery teams, Compliance, Technology, Product Management &amp; Sales.
 
 
 </li>
 </ul>
 
 Performance:
 
 
 
 <ul>
 <li>
 The successful candidate will be expected to work on his / her own initiative to successfully onboard new fund launches and conversions and ensure a positive onboarding experience for clients. Documentary and other standards should be used wherever practical to ensure consistency and efficiency.
 
 
 </li>
 </ul>
 
 Additional Information:
 
 
 
 We are an equal opportunity employer and ensure that no applicant is subject to less favorable treatment on the grounds of gender, gender identity, marital status, race, color, nationality, ethnicity, age, sexual orientation, socio-economic, responsibilities for dependents, physical or mental disability. Any hiring decision are made based on the skills, qualifications, and experiences.
 
 
 We measure our success as a business, not only by delivering great products and services and continually increasing our assets under administration and market share, but also by how we positively impact people, society, and the planet.
 
 
 For more information on our commitment to Corporate Social Responsibility (CSR)) please visit https://theapexgroup.com/csr-policy/
 
 
 
 Disclaimer:
 
 Unsolicited CVs sent to Apex (Talent Acquisition Team or Hiring Managers) by recruitment agencies will not be accepted for this position. Apex operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our exclusive recruitment partners.
 
 
 Disclaimer: Unsolicited CVs sent to Apex (Talent Acquisition Team or Hiring Managers) by recruitment agencies will not be accepted for this position. Apex operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our exclusive recruitment partners.
</div>

Client Onboarding Manager

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