client onboarding analyst

Citi

<div>The Client Onboard Analyst 2 is a developing professional role. Applies specialty area knowledge in monitoring, assessing, analyzing and/or evaluating processes and data. Identifies policy gaps and formulates policies. Interprets data and makes recommendations. Researches and interprets factual information. Identifies inconsistencies in data or results, defines business issues and formulates recommendations on policies, procedures or practices. Integrates established disciplinary knowledge within own specialty area with basic understanding of related industry practices. Good understanding of how the team interacts with others in accomplishing the objectives of the area. Develops working knowledge of industry practices and standards. Limited but direct impact on the business through the quality of the tasks/services provided. Impact of the job holder is restricted to own team. 
 
Responsibilities:<ul><li>
Responsible for customer interaction, documentation issuance, review and system setups.</li><li>
Demonstrates high level of diligence, motivation and organizational skills.</li><li>
Focuses on timely and accurate delivery of all account opening functions, as well as delivering superior customer service and resolution of customer issues.</li><li>
Performs day to day management of the account opening and maintenance processing, including daily management of in-process, pended, and service related activities, ensuring account opening requirements are clearly defined to support all scenarios of account opening and maintenance requirements, to include delivery of very high quality service to customers and internal partners.</li><li>
Responsible for various types of project management in the account services space, and managing cross-functional relationships with all teams.</li><li>
Determines new work procedures, analyzes complex and variable issues with significant departmental impact.</li><li>
Consistent delivery of high quality service to customers through meeting or exceeding customer expectation guided by service level agreements and efficiency/accuracy standards.</li><li>
Ensures awareness and full compliance of internal processes, regulations, policies, guidelines, procedures, and practices.</li><li>
Establishes and maintains close working relationship with clients and within team to facilitate an open and direct communication of issues, needs, queries, etc., in such that these may be responded to in an efficient, prompt and professional manner.</li><li>
Embarks on continuous on the job training for end to end product knowledge.</li><li>
Understands client requirements and implement them correctly.</li><li>
Understands new customer requirements and ensure adequate support to new customer requirements and initiatives. Monitors customer satisfaction and service level and drive process changes. Provides innovative solutions to clients.</li><li>
Daily deliverable of routine and defined tasks, while developing knowledge of the broader context in which work is being performed.</li><li>
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.</li></ul>
Qualifications:<ul><li>
0-2 years of experience in Documentation review, Account Maintenance and related Cash products preferred.</li><li>
Demonstrated interpersonal skills, pro-active team player but also able to work independently, with exceptional written and verbal communication skills.</li><li>
Highly motivated, persistent, and able to work in a structured, high volume, time sensitive, high-risk environment. Capable of prioritizing and eager to learn multiple products in a challenging environment. Fast learner, strong attention to detail, and willingness to go extra mile.</li><li>
Proficient in Microsoft Office Applications.</li><li>
Proficient in handling urgent and escalation cases and manage client and internal team expectations. Proficient knowledge of English (written and spoken).</li></ul>
Education:<ul><li>
Bachelor&rsquo;s/University degree or equivalent experience</li></ul>
-
Job Family Group:
Customer Service
-
Job Family:
Institutional Client Onboarding
-
Time Type:
Full time
-
Most Relevant Skills
Please see the requirements listed above.
-
Other Relevant Skills
For complementary skills, please see above and/or contact the recruiter.
-
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. 
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. 
 
View Citi&rsquo;s EEO Policy Statement and the Know Your Rights poster.</div>

Custody - Client Onboarding Analyst

<div><h3 class="jobSectionHeader">Responsibilities:</h3>
The ICG Operations Analyst Two-Year Rotational Program is designed to impact Operations process modernization and transformation with innovative solutions and technical efficiencies. The program embraces modern learning practices and is based around a winning combination of:<ul><li>
Instructor-led classroom training from financial-services industry specialists and Citi subject-matter-experts</li><li>
Business-simulations, Team-based challenges and projects to reinforce new skills</li><li>
Self-directed study with access to industry leading materials</li><li>
Virtual classroom experiences offering the opportunity to connect with your global peers</li></ul>
The program covers the knowledge and key skills you need to thrive in the financial operations workplace of the future:<ul><li>
Banking and Financial Markets, Asset Classes, Trade Flows, Risk Management and Regulation</li><li>
Professional skills including Complex problem solving, Critical thinking, Client delivery and Emotional intelligence</li><li>
Technological literacy including analytics and automation</li></ul>
Why Operations is a great career path<ul><li>
Opportunity to work in partnership with teams from across the Bank to help develop and manage products, processes, and services in ways that maximize profitability while minimizing risk</li><li>
Play a critical role in providing a series of common products and services across Citi's lines of business and geographies, including Risk and Control, Anti Money Laundering, Procurement, Expense Management, and Employee Services.</li><li>
Projects and teams that you could be working with databases, python and data analysis.</li></ul><h3 class="jobSectionHeader">
Qualifications:</h3><ul><li>
Commitment to personal growth and career development; a strong desire to learn and be successful in a team environment</li><li>
Strong communication and organizational skills</li><li>
Analytical and quantitative skills</li><li>
Desire to develop a deep understanding of the financial industry</li><li>
Unquestioned commitment to integrity and ethical decision</li><li>
Strategic thinkers and solutions orientated</li></ul><h3 class="jobSectionHeader">
Education:</h3><ul><li>
Bachelor&rsquo;s</li></ul>
-
Job Family Group:
Management Development Programs
-
Job Family:
Undergraduate
-
Time Type:
Full time
-
Most Relevant Skills
Please see the requirements listed above.
-
Other Relevant Skills
For complementary skills, please see above and/or contact the recruiter.
-
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. 
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. 
 
View Citi&rsquo;s EEO Policy Statement and the Know Your Rights poster.</div>

Custody- Client Onboarding Analyst

ThinkMarkets

<div>ThinkMarkets is a global financial technology company specializing in providing multi-asset trading solutions to thousands of clients worldwide through our flagship ThinkTrader platform. Our mission is to bridge the gap between traders, investors, and platforms by offering seamless access to global markets. We leverage the latest technologies to empower our clients to trade the world in the palm of their hands.

We are seeking a highly skilled Client Onboarding Analyst to join our rapidly growing team in Dubai. This is a full-time in-office position. This role is pivotal in ensuring a seamless and compliant onboarding experience for our clients. You will play a critical role in verifying and processing applications, adhering to KYC and AML regulations, and supporting various internal teams with due diligence and transaction monitoring.

Key Responsibilities:
<ul>
<li>Review, process, verify, and manage the client onboarding journey.</li>
<li>Conduct electronic checks, including PEP and sanction checks.</li>
<li>Liaise with clients to ensure an efficient onboarding experience.</li>
<li>Process applications from individuals and corporations.</li>
<li>Address internal and external inquiries related to client onboarding.</li>
<li>Identify and monitor PEPs or sanctioned individuals for KYC and risk purposes.</li>
<li>Engage with client-facing departments to inform on onboarding policies, processes, and procedure changes.</li>
<li>Maintain accurate and up-to-date client communications, records and confidentially.</li>
<li>Produce reports and Management Information for company leadership.</li>
<li>Ensure adherence to departmental SLAs.</li>
<li>Conduct account maintenance activities, including annual reviews and client data refreshes.</li>
<li>Meet ongoing training plans.</li>
</ul>
Requirements:
<ul>
<li>Minimum of 3 years' experience in AML, KYC functions within a financial services company.</li>
<li>Experience using digital technologies for e-KYC and managing financial crime.</li>
<li>Proven experience with end-to-end AML/KYC processes, including onboarding, transaction monitoring, and client screening.</li>
<li>Ability to work within a highly regulated environment.</li>
<li>Strong understanding of Financial Crime prevention and Know Your Customer requirements.</li>
<li>Knowledge of applicable regulations and best practices in regulatory processes.</li>
<li>Strong attention to detail and excellent analytical skills.</li>
<li>Exceptional oral and written communication skills.</li>
<li>Fluency in English; additional language skills are advantageous.
</li><li>Ability to work shifts both early and late starts, weekend, public holidays as required.</li></ul></div>

Client Onboarding Analyst (KYC) - FX/ CFDs

<div>Come and join our Client Onboarding team in Bahrain!
Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your strong knowledge in FX Market and your skills in Excel, communication, problem-solving, communication, leadership and organization skills.
By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.
Team/Role Overview
The Client Onboarding Senior Analyst is a developing professional role. Deals with most problems independently and has some latitude to solve complex problems. Integrates in-depth specialty area knowledge with a solid understanding of industry standards and practices. Good understanding of how the team and area integrate with others in accomplishing the objectives of the subfunction/ job family. Applies analytical thinking and knowledge of data analysis tools and methodologies. Requires attention to detail when making judgments and recommendations based on the analysis of factual information. Typically deals with variable issues with potentially broader business impact. Applies professional judgment when interpreting data and results. Breaks down information in a systematic and communicable manner. Developed communication and diplomacy skills are required in order to exchange potentially complex/sensitive information. Moderate but direct impact through close contact with the businesses' core activities. Quality and timeliness of service provided will affect the effectiveness of own team and other closely related teams. 
 
What you&rsquo;ll do:<ul><li>
Responsible for opening and maintaining customer sub-accounts or product pricing setups, and actively ensuring that customer/product data details and settlement instructions across a variety of systems remain up to date.</li><li>
Liaises with other operational teams globally to ensure that a globally consistent model is followed with respect to this critical reference data.</li><li>
Ensures that statutory and regulatory obligations are met when new relationships with clients product/pricing sets are established.</li><li>
Verifies all details of the client/product from a regulatory and control perspective for Institutional Client Accounts</li><li>
Serves as escalation point for issues and complex processing.</li><li>
Involved in key projects for unit.</li><li>
Delivers daily project work and escalation management, routine and defined tasks, while developing knowledge of the broader context in which work is being performed.</li><li>
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.</li></ul>
What we&rsquo;ll need from you:<ul><li>
2-5 years of relevant experience</li><li>
Bachelor&rsquo;s/University degree or equivalent experience</li><li>
Good awareness of client needs/expectations</li><li>
MS Excel knowledge</li><li>
Demonstrated teamwork, communication, problem solving and organization skills.</li><li>
Issue tracking and reporting using tools</li></ul>
What we can offer you:
By joining Citi Bahrain, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary and benefits that support you to be well, live well and save well.
Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive.
Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities.
#LI-KS1
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Job Family Group:
Operations - Services
-
Job Family:
Reference Data Services
-
Time Type:
Full time
-
Most Relevant Skills
Please see the requirements listed above.
-
Other Relevant Skills
For complementary skills, please see above and/or contact the recruiter.
-
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. 
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. 
 
View Citi&rsquo;s EEO Policy Statement and the Know Your Rights poster.</div>

Client Onboarding Senior Analyst

<div>At Citi, we get to connect millions of people across hundreds of cities and countries every day. And we have been doing it for more than 200 years. We do this through our unparalleled global network. We provide a broad range of financial services and products to our clients &ndash; whether they be consumers, corporations, governments or institutions &ndash; to help them meet their biggest opportunities and face the world's toughest challenges.<div><div><div><div>
We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply!
Our people make all the difference in our success.
In this role, you are expected to:</div></div></div></div>
The Client Onboarding Lead Analyst is a strategic professional who stays abreast of developments within own field and contributes to directional strategy by considering their application in own job and the business. Recognized technical authority for an area within the business. Requires basic commercial awareness. There are typically multiple people within the business that provide the same level of subject matter expertise. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Significant impact on the area through complex deliverables. Provides advice and counsel related to the technology or operations of the business. Work impacts an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family.<ul><li>
Gathering and documenting business requirements</li><li>
Developing individual project artifacts as necessary including User Stories, Business Requirements Documentation (BRD&rsquo;s), Functional Requirements Documentation (FRD&rsquo;s), test planning and scenario documents for user acceptance testing (UAT), project plans as required for all key technical deliveries.</li><li>
Day-to-day management of individual project responsibilities including milestone setting, task and actions management, co-ordination and execution of plan within required timelines and to stakeholder quality expectations.</li><li>
Providing implementation / post-implementation project support</li><li>
Foster and maintain relationships with business stakeholders, support, testing and development team members</li><li>
Identify key project risks, whether stated or not, and manage to resolution or escalate accordingly</li><li>
Has the ability to operate with a limited level of direct supervision.
</li><li>Can exercise independence of judgement and autonomy.
</li><li>Acts as SME to senior stakeholders and /or other team members.</li><li>
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.</li></ul>
As a successful candidate, you would ideally have the following skills and exposure:
<ul><li>Bachelor&rsquo;s/University degree, Master&rsquo;s degree preferred</li><li>
6-10 years experience</li><li>
Must be extremely organized, motivated and a self-starter</li><li>
Ability to priorities is key as is ability to juggle several tasks at once.</li><li>
Must work well under pressure whilst, enthusiastic, hard-working and positive</li><li>
Desire to improve processes</li><li>
Track record as a Business Analyst within the Financial Services/Investment Banking industry.</li><li>
Excellent oral and written communication skills and ability to facilitate discussions</li><li>
Ability to quickly grasp and master new concepts / requirements and related product / functional knowledge</li><li>
Experience of working with Agile Methodologies and Tools.</li><li>
Team player and relationship management skills</li><li>
Ability to work under pressure and manage tight deadlines</li><li>
Ability to learn/understand some technical implications of system design</li><li>
Willingness to ask questions, challenge the process and seek out answers</li><li>
Ability to work independently, multi-task, and take ownership of various parts of a project or initiative</li><li>
Excellent analytical and problem solving skills</li><li>
Knowledge of the SDLC</li></ul>
This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.
Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you&rsquo;ll have the opportunity to grow your career, give back to your community and make a real impact.
Take the next step in your career, apply for this role at Citi today!
-
Job Family Group:
Customer Service
-
Job Family:
Institutional Client Onboarding
-
Time Type:
Full time
-
Most Relevant Skills
Please see the requirements listed above.
-
Other Relevant Skills
For complementary skills, please see above and/or contact the recruiter.
-
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. 
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. 
 
View Citi&rsquo;s EEO Policy Statement and the Know Your Rights poster.</div>

VP, Client Onboarding Lead Analyst

Deutsche Bank

<div>
 
 Position Overview
 
 
 
 
 Job Title: KYC Analyst
 
 
 
 
 Location: Mumbai, India
 
 
 
 
 Role Description
 
 
 
 <ul>
 <li>
 The Know Your Client (KYC) Analyst focuses on client onboarding (COB) and exceptions in line with regulatory standards and jurisdictions.
 </li>
 <li>
 The KYC Analyst provides regular communication to senior bank stakeholders on changes in KYC, Anti Money Laundering (&lsquo;AML&rsquo;) and Anti Financial Crime (&lsquo;AFC&rsquo;) areas and ensures any changes required are implemented with minimum disruptions.
 </li>
 <li>
 The KYC Analyst also assists the bank&rsquo;s clients, managing all KYC and account opening requirements with appropriate governance and controls. They operate in an environment of strict adherence to Standard Operating procedures (&lsquo;SOP&rsquo;s) and Operation Level Agreements (OLA&rsquo;s) to achieve accurate and timely account opening to help execute trades.
 
 
 
 </li>
 </ul>
 
 What We&rsquo;ll Offer You
 
 
 
 As part of our flexible scheme, here are just some of the benefits that you&rsquo;ll enjoy
 
 
 <ul>
 <li>
 Best in class leave policy
 </li>
 <li>
 Gender neutral parental leaves
 </li>
 <li>
 100% reimbursement under childcare assistance benefit (gender neutral)
 </li>
 <li>
 Sponsorship for Industry relevant certifications and education
 </li>
 <li>
 Employee Assistance Program for you and your family members
 </li>
 <li>
 Comprehensive Hospitalization Insurance for you and your dependents
 </li>
 <li>
 Accident and Term life Insurance
 </li>
 <li>
 Complementary Health screening for 35 yrs. and above
 
 
 
 </li>
 </ul>
 
 Your Key Responsibilities
 
 
 
 <ul>
 <li>
 Responsible for verification of Client data
 </li>
 <li>
 Perform due diligence of new and existing clients covering a wide range of different client types including; Listed and Regulated, small/medium/ large private and public companies as well as more complex structures such as; SPVs, Co-operatives, Foundations and Funds, Governments, Joint Ventures, etc.
 </li>
 <li>
 Verifying KYC documentation of the Clients to be adopted/reviewed
 </li>
 <li>
 Perform the risk assessment of the Client to be adopted/reviewed
 </li>
 <li>
 Signing off on new client adoptions and periodic reviews
 </li>
 <li>
 Manage New Client Adoption or Periodic Review stream, to ensure that all requests are approved in accordance with regulatory requirements and the bank&rsquo;s internal policies
 </li>
 <li>
 Manage exception ensuring that all SLA&rsquo;s defined with the Business on timeliness and quality are adhered
 
 
 
 </li>
 </ul>
 
 Your Skills And Experience
 
 
 
 <ul>
 <li>
 3-4 years of relevant work experience (AML/KYC/compliance related) within corporate financial services industry, Research/Analytics role in other Banks / KPOs etc
 </li>
 <li>
 Understanding of Control, Compliance, Investigation/chasing functions in banks
 </li>
 <li>
 Familiarity AML/KYC regulations and industry guidelines (FSA, JMLSG, 3rd EU Money Laundering Directive, MiFID)
 </li>
 <li>
 Ability to interpret regulatory guidelines and assessing risk scores and entity types
 </li>
 <li>
 Ability to interpreting alerts
 </li>
 <li>
 Ability to identifying trends and inconsistencies
 </li>
 <li>
 Understanding of end to end KYC process
 
 
 
 </li>
 </ul>
 
 How We&rsquo;ll Support You
 
 
 
 <ul>
 <li>
 Training and development to help you excel in your career
 </li>
 <li>
 Coaching and support from experts in your team
 </li>
 <li>
 A culture of continuous learning to aid progression
 </li>
 <li>
 A range of flexible benefits that you can tailor to suit your needs
 
 
 
 </li>
 </ul>
 
 About Us And Our Teams
 
 
 
 Please visit our company website for further information:
 
 
 
 https://www.db.com/company/company.htm
 
 
 
 We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.
 
 
 Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group.
 
 
 We welcome applications from all people and promote a positive, fair and inclusive work environment.
</div>

Know Your Client (KYC) Analyst

Barclays

<div>Step into a role of Quality Analyst, where you will take responsibility for client service and operational execution task. You must take responsibility for controlling risk and enhancing controls in connection to your job and areas of responsibility in accordance with rules and regulations.
You may be assessed on key critical skills relevant for success in role such as:<ul><li> 
Proficient in MS Office (Excel, Word, PowerPoint) with the ability to prepare reports, presentations, and track data accurately.</li><li>
Strong verbal and written communication skills to interact effectively with internal teams and stakeholders.</li><li>
Good analytical and problem-solving skills with attention to detail and the ability to interpret data for decision-making.</li></ul>
Desirable skills sets:<ul><li>
Any AML stream related experience, preferably CDD (Client Onboarding).
</li><li>Should have interacted with Front office and RM teams via Phone daily.</li><li>
Should be flexible for any shifts.</li><li>
Should have worked on all Risk types and individually able to classify a risk of both individual and entity client types.</li><li>
Proficiency in spoken and written English is a must.</li></ul>
You may be assessed on key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen, strategic thinking and digital and technology, as well as job-specific technical skills.
This position is based out of Noida.

Purpose of the role
To determine, negotiate and agree internal quality procedures, service standards and specification to improve performance and quality directing objectives.
Accountabilities<ul><li>
Identification of industry trends and developments to implement best practice in quality assurance Services.</li><li>
Collaboration with teams across the bank to align and integrate quality assurance processes.</li><li>
Development and governance of internal quality assurance procedures, standards and specifications, and act as a catalyst for change, mitigate risks and maintain efficient operations.</li><li>
Development of reports and presentations on quality assurance performance and communicate findings to internal senior stakeholders.</li><li>
Identification of areas for improvement and providing recommendations for change in quality assurance processes and provide feedback and coaching for colleagues on these highlighted areas.</li><li>
Execution of service quality assessments to monitor the quality objectives set by the bank, and ensure they comply with regulatory requirements.</li><li>
Participation in projects and initiatives to improve quality assurance efficiency and effectiveness.</li><li>
Determination of risk based on outcome of QA reviews, flagging risks that are outside of tolerance.</li></ul>
Analyst Expectations<ul><li>
To meet the needs of stakeholders/ customers through specialist advice and support</li><li>
Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles.</li><li>
Likely to have responsibility for specific processes within a team</li><li>
They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources.</li><li>
If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L &ndash; Listen and be authentic, E &ndash; Energise and inspire, A &ndash; Align across the enterprise, D &ndash; Develop others.</li><li>
OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team.</li><li>
Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams.</li><li>
Check work of colleagues within team to meet internal and stakeholder requirements.</li><li>
Provide specialist advice and support pertaining to own work area.</li><li>
Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct.</li><li>
Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams.</li><li>
Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise.</li><li>
Make judgements based on practise and previous experience.</li><li>
Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures.</li><li>
Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements.</li><li>
Build relationships with stakeholders/ customers to identify and address their needs.</li></ul>
All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship &ndash; our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset &ndash; to Empower, Challenge and Drive &ndash; the operating manual for how we behave.</div>

Quality Analyst

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