client onboarding analyst

Deutsche Bank

<div><div><h1 class="jobSectionHeader">Know Your Client (KYC) Analyst
</h1><div><div><div><div><div>Job ID: R0374745 </div><div>Full/Part-Time: Full-time
</div></div> 
<div><div>Regular/Temporary: Regular </div><div>Listed: 2025-08-20
</div></div> 
<div><div>Location: Karachi
</div></div> 
</div></div></div><h2 class="jobSectionHeader">Position Overview
</h2>The Know Your Client (KYC) Analyst focuses on client onboarding (COB) and exceptions in line with regulatory standards and jurisdictions. The KYC Analyst provides regular communication to senior bank stakeholders on changes in KYC, Anti Money Laundering (&lsquo;AML&rsquo;) and Anti Financial Crime (&lsquo;AFC&rsquo;) areas and ensures any changes required are implemented with minimum disruptions.
 
 
The KYC Analyst also assists the bank&rsquo;s clients, managing all KYC and account opening requirements with appropriate governance and controls. They operate in an environment of strict adherence to Standard Operating procedures (&lsquo;SOP&rsquo;s) and Operation Level Agreements (OLA&rsquo;s) to achieve accurate and timely account opening to help execute trades.
The role holder will be required to assist the COB Manager in acting as a key point of contact to all client on boarding stakeholders for the location. There will be a strong focus on relationship management with key business managers as well as representative&rsquo;s from AML, Compliance, Credit and Legal.
The role holder will be required to:
<ul><li>Understand DB KYC/COB Policies and preferably central bank rules and regulations relating to KYC/AML.
</li><li>Perform all KYC related activities (incl. due diligence, outreach, co-ordination with Business, AFC) to ensure smooth and prompt service to customers and meticulous compliance of Bank&rsquo;s internal &amp; regulatory directives.
</li><li>Hands-on with static data set-up performed in KYC and downstream systems. Ensure that Account Opening / Closing is done in line with the policies and procedures.
</li><li>Maintain effective relationships with business managers, AML, Compliance, Credit, Management and other Back Office areas.
</li><li>Collaborate with both business and COB analysts with the resolution of complex and special case issues.
</li><li>Prepare MIS per business, regulatory and internal reporting expectations.
</li><li>Work with on boarding process stakeholders with regards to identifying process inefficiency (and deficiency) and contribute to the overall reduction in turnaround times.
</li><li>Recognise any key emerging risks that may exist within the scope of on boarding and work with relevant stakeholders (including control) to ensure they are flagged and mitigated.
</li><li>To play a key role in ensuring compliance to SLEs over the Business As Usual Processes (KYC and CAM).
</li><li>Assist the COB Lead/Manager during internal/external audits and KYC related queries from the local regulators
</li><li>General KYC documentation handling /scanning and filing of physical documents
</li><li>Stays abreast on AFC related regulatory changes and industry trends and topics to ensure the quality of the CDD operation meets policy requirements
</li><li>Analyses AFC risks associated with the client from a technical perspective, identify and escalate potential risks and operational issues as appropriate
</li><li>Adheres to the DB values and beliefs and works in line with internal policies and guidance and regulatory requirements
</li><li>Monitoring the queue and checking the status of KYC cases
</li><li>Assist on key COB projects and initiatives
</li><li>Any other tasks that maybe assigned to them by the COB Manager or the Head of Operations
</li></ul>Our values define the working environment we strive to create &ndash; diverse, supportive and welcoming of different views. We embrace a culture reflecting a variety of perspectives, insights and backgrounds to drive innovation. We build talented and diverse teams to drive business results and encourage our people to develop to their full potential. Talk to us about flexible work arrangements and other initiatives we offer.
 
 
We promote good working relationships and encourage high standards of conduct and work performance. We welcome applications from talented people from all cultures, countries, races, genders, disabilities, beliefs and generations and are committed to providing a working environment free from harassment, discrimination and retaliation.</div></div>

Know Your Client (KYC) Analyst

<div>
 
 Position Overview
 
 
 
 The Know Your Client (KYC) Analyst focuses on client onboarding (COB) and exceptions in line with regulatory standards and jurisdictions. The KYC Analyst provides regular communication to senior bank stakeholders on changes in KYC, Anti Money Laundering (&lsquo;AML&rsquo;) and Anti Financial Crime (&lsquo;AFC&rsquo;) areas and ensures any changes required are implemented with minimum disruptions.
 
 
 The KYC Analyst also assists the bank&rsquo;s clients, managing all KYC and account opening requirements with appropriate governance and controls. They operate in an environment of strict adherence to Standard Operating procedures (&lsquo;SOP&rsquo;s) and Operation Level Agreements (OLA&rsquo;s) to achieve accurate and timely account opening to help execute trades.
 
 
 The role holder will be required to assist the COB Manager in acting as a key point of contact to all client on boarding stakeholders for the location. There will be a strong focus on relationship management with key business managers as well as representative&rsquo;s from AML, Compliance, Credit and Legal.
 
 
 
 The role holder will be required to:
 
 
 
 <ul>
 <li>
 Understand DB KYC/COB Policies and preferably central bank rules and regulations relating to KYC/AML.
 </li>
 <li>
 Perform all KYC related activities (incl. due diligence, outreach, co-ordination with Business, AFC) to ensure smooth and prompt service to customers and meticulous compliance of Bank&rsquo;s internal &amp; regulatory directives.
 </li>
 <li>
 Hands-on with static data set-up performed in KYC and downstream systems. Ensure that Account Opening / Closing is done in line with the policies and procedures.
 </li>
 <li>
 Maintain effective relationships with business managers, AML, Compliance, Credit, Management and other Back Office areas.
 </li>
 <li>
 Collaborate with both business and COB analysts with the resolution of complex and special case issues.
 </li>
 <li>
 Prepare MIS per business, regulatory and internal reporting expectations.
 </li>
 <li>
 Work with on boarding process stakeholders with regards to identifying process inefficiency (and deficiency) and contribute to the overall reduction in turnaround times.
 </li>
 <li>
 Recognise any key emerging risks that may exist within the scope of on boarding and work with relevant stakeholders (including control) to ensure they are flagged and mitigated.
 </li>
 <li>
 To play a key role in ensuring compliance to SLEs over the Business As Usual Processes (KYC and CAM).
 </li>
 <li>
 Assist the COB Lead/Manager during internal/external audits and KYC related queries from the local regulators
 </li>
 <li>
 General KYC documentation handling /scanning and filing of physical documents
 </li>
 <li>
 Stays abreast on AFC related regulatory changes and industry trends and topics to ensure the quality of the CDD operation meets policy requirements
 </li>
 <li>
 Analyses AFC risks associated with the client from a technical perspective, identify and escalate potential risks and operational issues as appropriate
 </li>
 <li>
 Adheres to the DB values and beliefs and works in line with internal policies and guidance and regulatory requirements
 </li>
 <li>
 Monitoring the queue and checking the status of KYC cases
 </li>
 <li>
 Assist on key COB projects and initiatives
 </li>
 <li>
 Any other tasks that maybe assigned to them by the COB Manager or the Head of Operations
 
 
 
 </li>
 </ul>
 Our values define the working environment we strive to create &ndash; diverse, supportive and welcoming of different views. We embrace a culture reflecting a variety of perspectives, insights and backgrounds to drive innovation. We build talented and diverse teams to drive business results and encourage our people to develop to their full potential. Talk to us about flexible work arrangements and other initiatives we offer.
 
 
 We promote good working relationships and encourage high standards of conduct and work performance. We welcome applications from talented people from all cultures, countries, races, genders, disabilities, beliefs and generations and are committed to providing a working environment free from harassment, discrimination and retaliation.
</div>

<div>
 
 Position Overview
 
 
 
 
 Job Title: Know Your Client (KYC) Analyst, NCT
 
 
 
 
 Location: Bangalore, India
 
 
 
 
 Role Description
 
 
 
 <ul>
 <li>
 The Know Your Client (KYC) Analyst focuses on client onboarding (COB) and exceptions in line with regulatory standards and jurisdictions.
 </li>
 <li>
 The KYC Analyst provides regular communication to senior bank stakeholders on changes in KYC, Anti Money Laundering (&lsquo;AML&rsquo;) and Anti Financial Crime (&lsquo;AFC&rsquo;) areas and ensures any changes required are implemented with minimum disruptions.
 </li>
 <li>
 The KYC Analyst also assists the bank&rsquo;s clients, managing all KYC and account opening requirements with appropriate governance and controls. They operate in an environment of strict adherence to Standard Operating procedures (&lsquo;SOP&rsquo;s) and Operation Level Agreements (OLA&rsquo;s) to achieve accurate and timely account opening to help execute trades
 
 
 
 </li>
 </ul>
 
 What We&rsquo;ll Offer You
 
 
 
 As part of our flexible scheme, here are just some of the benefits that you&rsquo;ll enjoy
 
 
 <ul>
 <li>
 Best in class leave policy
 </li>
 <li>
 Gender neutral parental leaves
 </li>
 <li>
 100% reimbursement under childcare assistance benefit (gender neutral)
 </li>
 <li>
 Sponsorship for Industry relevant certifications and education
 </li>
 <li>
 Employee Assistance Program for you and your family members
 </li>
 <li>
 Comprehensive Hospitalization Insurance for you and your dependents
 </li>
 <li>
 Accident and Term life Insurance
 </li>
 <li>
 Complementary Health screening for 35 yrs. and above
 
 
 
 </li>
 </ul>
 
 Your Key Responsibilities
 
 
 
 <ul>
 <li>
 The Know Your Client (KYC) Analyst focuses on client onboarding (COB) and exceptions in line with regulatory standards and jurisdictions.
 </li>
 <li>
 The KYC Analyst provides regular communication to senior bank stakeholders on changes in KYC, Anti Money Laundering (&lsquo;AML&rsquo;) and Anti Financial Crime (&lsquo;AFC&rsquo;) areas and ensures any changes required are implemented with minimum disruptions.
 </li>
 <li>
 The KYC Analyst also assists the bank&rsquo;s clients, managing all KYC and account opening requirements with appropriate governance and controls. They operate in an environment of strict adherence to Standard Operating procedures (&lsquo;SOP&rsquo;s) and Operation Level Agreements (OLA&rsquo;s) to achieve accurate and timely account opening to help execute trades
 
 
 
 </li>
 </ul>
 
 Your Skills And Experience
 
 
 
 <ul>
 <li>
 Should have more than 6 months experience in Corporates and with good communication and system knowledge.
 
 
 
 </li>
 </ul>
 
 How We&rsquo;ll Support You
 
 
 
 <ul>
 <li>
 Training and development to help you excel in your career
 </li>
 <li>
 Coaching and support from experts in your team
 </li>
 <li>
 A culture of continuous learning to aid progression
 </li>
 <li>
 A range of flexible benefits that you can tailor to suit your needs
 
 
 
 </li>
 </ul>
 
 About Us And Our Teams
 
 
 
 Please visit our company website for further information:
 
 
 
 https://www.db.com/company/company.htm
 
 
 
 We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.
 
 
 Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group.
 
 
 We welcome applications from all people and promote a positive, fair and inclusive work environment.
</div>

The Home Depot

<div>Position Purpose:
The Onboarding Sr Analyst acts as a support function to the Product Development Team. The Sr Analyst is responsible for executing all aspects of product onboarding (JDE, IDM, Flex) and supplier compliance in their assigned department or category. This individual will ensure execution of work in an efficient, reliable and accurate manner. This associate will work closely with the category manager to align on all project deadlines, ensure data quality is never compromised and communicate effectively with business partners and leaders. The Sr. Analyst will work with various cross functional partners, including, quality, engineering, and compliance teams to complete onboarding and continually seek ways to improve the process and reduce lead time. 
 
Key Responsibilities:<ul><li>
10% - Administrative - Administrative tasks of the onboarding team</li><li>
70% - Business Execution - Execute onboarding activities.</li><li>
10% - Cross Functional Collaboration - Team planning and cross functional awareness meetings.</li><li>
10% - Process Improvement - Process improvement work to identify areas of the business to improve. Update documentation to reflect those improvements and changes.</li></ul> 
Direct Manager/Direct Reports:<ul><li>
This Position typically reports to the Manager</li><li>
This Position has 0 Direct Reports</li></ul>
Travel Requirements:<ul><li>
No travel required.</li></ul> 
Physical Requirements:
<ul><li>Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions, there may be a need to move or lift light articles.</li></ul>
Working Conditions:
<ul><li>Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.</li></ul>
Minimum Qualifications:<ul><li>
Must be 18 years of age or older</li><li>
Must be legally permitted to work in the United States</li></ul> 
Preferred Qualifications:
<ul><li>Working knowledge of Microsoft Office Suite</li><li>
Working knowledge of presentation software (e.g., Microsoft PowerPoint)</li><li>
Ability to draw accurate conclusions from financial documentation</li><li>
Demonstrated project management skills</li><li>
Excellent written and verbal communication skills</li></ul> 
Minimum Education:
<ul><li>The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.</li></ul> 
Preferred Education:
<ul><li>The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.</li></ul> 
Minimum Years of Work Experience:<ul><li>
None</li></ul> 
Preferred Years of Work Experience:
<ul><li>2</li></ul>
Minimum Leadership Experience:
<ul><li>No previous leadership experience</li></ul> 
Preferred Leadership Experience:
<ul><li>No previous leadership experience</li></ul>
Certifications:<ul><li>
None</li></ul> 
Competencies:
<ul><li>Tech Savvy</li><li>
Collaborates</li><li>
Communicates Effectively</li><li>
Customer Focus</li></ul></div>

GBPD Onboarding Sr Analyst

S&P Global

<div><div><h1 class="jobSectionHeader">Analyst, Fulfillment - MI</h1><ul><li>
 Islamabad, Pakistan
 </li><li>Finance
 </li><li>319090
</li></ul></div><div></div><div><h2 class="jobSectionHeader">Job Description 
</h2><div> 
<h1 class="jobSectionHeader">About The Role:</h1>
Grade Level (for internal use):
07
S&amp;P Global Corporate
The Role: Analyst, Fulfillment - MI 
 
The Team: The Candidate will be joining a team of highly motivated and professional individuals. The fulfillment team is responsible for onboarding Client on multiple Data delivery platforms the client is being contracted for. The team onboard the clients by processing Free Trials, New Sales, Renewals, Cancellations and Suspensions in a timely manner aligning to Service Level Agreement. The team works 24/5, liaison very closely with the Sales Representatives, Account Managers and Product Managers in understanding the client requirements and configuring the entitlements and capabilities suiting client needs. Client on-boarding is one of the most critical functions as it directly impacts client experience/delight, servicing, and relationships &mdash; all of which, in turn, impact ACV. As businesses get more competitive, we need to ensure that clients&rsquo; onboard process is handled quickly as we deal with entitlements on products and contents what S&amp;P offers. 
 
What&rsquo;s in it for you:<div><ul><li> 
In this role, you will work very closely with the frontline commercial team in understanding the client requirements and enabling the products and services access the client is looking for.
</li><li>You will get exposure to the different products, services and data S&amp;P deliver/offer to clients via various delivery platforms</li><li>You will get challenged on a daily basis with a steep learning curve. 
</li></ul> 
 
Responsibilities:</div><div><ul><li> 
Collaborate closely with Sales Representatives and Account Managers in understanding the clients&rsquo; requirements and configuring client accounts with relevant entitlements and capabilities based on the contract the client signed for.
</li><li>Need to ensure that he/she does the needful checks and balances before turning on and off the access to the clients.</li><li>Process Free Trials, New Sales, Renewals, Cancellations and Suspensions in a timely manner aligning to Service Level Agreement.</li><li>Ability to work on multiple entitlements process.</li><li>Work closely with Order-To-Cash teams to get client onboard smoothly whenever required</li><li>Respond to requests for information in a timely, professional and positive manner</li><li>Quick in decision-making on client platform onboarding issues and client access issues.</li><li>Able to perform root cause analysis for any client access issue and come up with a preventive solution</li><li>Adapt systems and applications used internally</li><li>The individual should proactively find ways to improve the overall team&rsquo;s efficiency by recommending process improvements with LEAN and Automation ideas and also strive towards the successful implementation of the ideas.</li></ul> 

What are we looking for?</div><div><ul><li> 
Strong customer service skills to effectively work and resolve Fulfillment cases.</li><li>The employee will be expected to work well within a team and demonstrate exceptional learning agility, creativity and problem-solving ability.</li><li>Must possess a diagnostic approach to assist our internal stakeholders including frontline Commercial teams and Product Managers/Owners</li><li>Strong analytical and interpersonal skills.</li><li>Possess excellent verbal &amp; written communication skills</li><li>Fluency and eloquence in English are required.</li><li>Knowledge of MS Office products is a must.</li><li>Experience with Salesforce is a plus.</li><li> It&rsquo;s mandate to work in rotational shifts, especially in Evening/Night Shifts.
</li></ul></div><ul><li> Amenable to work Hybrid Setup</li></ul>
What&rsquo;s In It For You?
Our Purpose:
Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology&ndash;the right combination can unlock possibility and change the world. 
 
Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&amp;P Global we transform data into Essential Intelligence&reg;, pinpointing risks and opening possibilities. We Accelerate Progress. 
Our People:
We're more than 35,000 strong worldwide&mdash;so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all. 
 
From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We&rsquo;re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We&rsquo;re constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference.
Our Values: 
Integrity, Discovery, Partnership 
At S&amp;P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. 
 
Benefits:
We take care of you, so you can take care of business. We care about our people. That&rsquo;s why we provide everything you&mdash;and your career&mdash;need to thrive at S&amp;P Global. 
 
Our benefits include:<ul><li>
Health &amp; Wellness: Health care coverage designed for the mind and body.</li><li>
Flexible Downtime: Generous time off helps keep you energized for your time on.</li><li>
Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.</li><li>
Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.</li><li>
Family Friendly Perks: It&rsquo;s not just about you. S&amp;P Global has perks for your partners and little ones, too, with some best-in class benefits for families.</li><li>
Beyond the Basics: From retail discounts to referral incentive awards&mdash;small perks can make a big difference.</li></ul>
For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries
Global Hiring and Opportunity at S&amp;P Global:
At S&amp;P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets.
Recruitment Fraud Alert:
If you receive an email from a spglobalind.com domain or any other regionally based domains, it is a scam and should be reported to reportfraud@spglobal.com. S&amp;P Global never requires any candidate to pay money for job applications, interviews, offer letters, &ldquo;pre-employment training&rdquo; or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here.<div>
-
Equal Opportunity Employer
S&amp;P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment.</div><div> 
If you need an accommodation during the application process due to a disability, please send an email to: EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person. 
 
US Candidates Only: The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf</div><div>
-</div>
203 - Entry Professional (EEO Job Group) (inactive), 20 - Professional (EEO-2 Job Categories-United States of America), FINANC203 - Entry Professional (EEO Job Group) 
 
Job ID: 319090 
Posted On: 2025-08-29 
Location: Islamabad, Islamabad, Pakistan</div></div></div>

Analyst, Fulfillment - MI

Aventus

<div>
 
 
 Title: Manager, Client Onboarding (Private Banking) &ndash; UAE National Preferred
 
 
 
 
 Location: Dubai
 
 
 
 
 
 
 
 About the Client
 
 
 
 Our client, a leading international bank, is seeking a Manager, Client Onboarding (Private Banking) to oversee client onboarding and due diligence processes. The role involves reviewing high-net-worth and corporate client accounts, advising front-office teams on risk and compliance requirements, and ensuring adherence to AML, CDD, and regulatory standards across the business.
 
 
 
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Review client onboarding and maintenance files to confirm compliance with internal CDD standards, including validation of static data and source of wealth.
 </li>
 <li>
 Identify and assess risks such as sanctions exposure, adverse media, or tax concerns, escalating higher-risk cases in line with governance requirements.
 </li>
 <li>
 Advise front-office teams on additional due diligence checks and ensure adherence to internal policies, local laws, and regulatory obligations.
 </li>
 <li>
 Provide final recommendations on account approvals while meeting agreed turnaround times and quality expectations.
 </li>
 <li>
 Train and support relationship managers to enhance documentation quality, streamline onboarding packs, and strengthen compliance awareness.
 </li>
 </ul>
 
 
 
 
 
 Qualifications
 
 
 <ul>
 <li>
 Strong knowledge of AML, CDD, and regulatory requirements applicable to private banking and financial services.
 </li>
 <li>
 Proven experience in KYC and client onboarding processes, including account opening, periodic reviews, and high-risk case handling.
 </li>
 <li>
 Professional certification in compliance or financial crime prevention (e.g., CAMS or equivalent).
 </li>
 <li>
 Proficiency with MS Office tools for documentation, reporting, and workflow management.
 </li>
 <li>
 Excellent communication, attention to detail, and integrity, with the ability to balance regulatory demands and business priorities.
 </li>
 </ul>
 
 
</div>

Onboarding Specialist

<div>
 
 About The Role
 
 
 
 
 Grade Level (for internal use):
 
 
 
 07
 
 
 
 S&amp;P Global Corporate
 
 
 
 
 The Role:
 
 Analyst, Fulfillment - MI
 
 
 
 The Team:
 
 The Candidate will be joining a team of highly motivated and professional individuals. The fulfillment team is responsible for onboarding Client on multiple Data delivery platforms the client is being contracted for. The team onboard the clients by processing Free Trials, New Sales, Renewals, Cancellations and Suspensions in a timely manner aligning to Service Level Agreement. The team works 24/5, liaison very closely with the Sales Representatives, Account Managers and Product Managers in understanding the client requirements and configuring the entitlements and capabilities suiting client needs. Client on-boarding is one of the most critical functions as it directly impacts client experience/delight, servicing, and relationships &mdash; all of which, in turn, impact ACV. As businesses get more competitive, we need to ensure that clients&rsquo; onboard process is handled quickly as we deal with entitlements on products and contents what S&amp;P offers.
 
 
 
 What&rsquo;s In It For You
 
 
 
 <ul>
 <li>
 In this role, you will work very closely with the frontline commercial team in understanding the client requirements and enabling the products and services access the client is looking for.
 </li>
 <li>
 You will get exposure to the different products, services and data S&amp;P deliver/offer to clients via various delivery platforms
 </li>
 <li>
 You will get challenged on a daily basis with a steep learning curve.
 
 
 </li>
 </ul>
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Collaborate closely with Sales Representatives and Account Managers in understanding the clients&rsquo; requirements and configuring client accounts with relevant entitlements and capabilities based on the contract the client signed for.
 </li>
 <li>
 Need to ensure that he/she does the needful checks and balances before turning on and off the access to the clients.
 </li>
 <li>
 Process Free Trials, New Sales, Renewals, Cancellations and Suspensions in a timely manner aligning to Service Level Agreement.
 </li>
 <li>
 Ability to work on multiple entitlements process.
 </li>
 <li>
 Work closely with Order-To-Cash teams to get client onboard smoothly whenever required
 </li>
 <li>
 Respond to requests for information in a timely, professional and positive manner
 </li>
 <li>
 Quick in decision-making on client platform onboarding issues and client access issues.
 </li>
 <li>
 Able to perform root cause analysis for any client access issue and come up with a preventive solution
 </li>
 <li>
 Adapt systems and applications used internally
 </li>
 <li>
 The individual should proactively find ways to improve the overall team&rsquo;s efficiency by recommending process improvements with LEAN and Automation ideas and also strive towards the successful implementation of the ideas.
 
 
 </li>
 </ul>
 
 What are we looking for?
 
 
 
 <ul>
 <li>
 Strong customer service skills to effectively work and resolve Fulfillment cases.
 </li>
 <li>
 The employee will be expected to work well within a team and demonstrate exceptional learning agility, creativity and problem-solving ability.
 </li>
 <li>
 Must possess a diagnostic approach to assist our internal stakeholders including frontline Commercial teams and Product Managers/Owners
 </li>
 <li>
 Strong analytical and interpersonal skills.
 </li>
 <li>
 Possess excellent verbal &amp; written communication skills
 </li>
 <li>
 Fluency and eloquence in English are required.
 </li>
 <li>
 Knowledge of MS Office products is a must.
 </li>
 <li>
 Experience with Salesforce is a plus.
 </li>
 <li>
 It&rsquo;s mandate to work in rotational shifts, especially in Evening/Night Shifts.
 </li>
 <li>
 Amenable to work Hybrid Setup
 
 
 </li>
 </ul>
 
 What&rsquo;s In It For
 
 
 You?
 
 
 
 
 Our Purpose
 
 
 
 Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology&ndash;the right combination can unlock possibility and change the world.
 
 
 Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&amp;P Global we transform data into Essential Intelligence&reg;, pinpointing risks and opening possibilities. We Accelerate Progress.
 
 
 
 Our People
 
 
 
 We're more than 35,000 strong worldwide&mdash;so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.
 
 
 From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We&rsquo;re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We&rsquo;re constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference.
 
 
 
 Our Values
 
 
 
 
 Integrity, Discovery, Partnership
 
 
 
 At S&amp;P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of
 
 integrity
 
 in all we do, bring a spirit of
 
 discovery
 
 to our work, and collaborate in close
 
 partnership
 
 with each other and our customers to achieve shared goals.
 
 
 
 Benefits
 
 
 
 We take care of you, so you can take care of business. We care about our people. That&rsquo;s why we provide everything you&mdash;and your career&mdash;need to thrive at S&amp;P Global.
 
 
 
 Our Benefits Include
 
 
 
 <ul>
 <li>
 Health &amp; Wellness: Health care coverage designed for the mind and body.
 </li>
 <li>
 Flexible Downtime: Generous time off helps keep you energized for your time on.
 </li>
 <li>
 Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
 </li>
 <li>
 Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.
 </li>
 <li>
 Family Friendly Perks: It&rsquo;s not just about you. S&amp;P Global has perks for your partners and little ones, too, with some best-in class benefits for families.
 </li>
 <li>
 Beyond the Basics: From retail discounts to referral incentive awards&mdash;small perks can make a big difference.
 
 
 </li>
 </ul>
 For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries
 
 
 
 Global Hiring And Opportunity At S&amp;P Global
 
 
 
 At S&amp;P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets.
 
 
 
 Recruitment Fraud Alert
 
 
 
 If you receive an email from a spglobalind.com domain or any other regionally based domains, it is a scam and should be reported to reportfraud@spglobal.com. S&amp;P Global never requires any candidate to pay money for job applications, interviews, offer letters, &ldquo;pre-employment training&rdquo; or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here.
 
 
 
 Equal Opportunity Employer
 
 
 
 S&amp;P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment.
 
 
 If you need an accommodation during the application process due to a disability, please send an email to: EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person.
 
 
 
 US Candidates Only:
 
 The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf
 
 
 203 - Entry Professional (EEO Job Group) (inactive), 20 - Professional (EEO-2 Job Categories-United States of America), FINANC203 - Entry Professional (EEO Job Group)
 
 
 
 Job ID:
 
 319090
 
 
 
 Posted On:
 
 2025-08-29
 
 
 
 Location:
 
 Islamabad, Islamabad, Pakistan
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