client operations manager

Mars United Commerce

<div><div>Mars United Commerce Powered by Marilyn is a global commerce company that delivers all the solutions clients need to grow their business today and tomorrow. Founded by the late Marilyn Barnett, we&rsquo;ve become global leaders in four key commerce disciplines &ndash; Strategy &amp; Analytics, Digital Commerce, Content &amp; Experiences, and Retail Consultancy &ndash; that together form a United Commerce Ecosystem that provides all the expertise clients need to navigate the commerce marketing landscape. Our 800+ Martians across North America, Europe, Australia, New Zealand and Asia exist to drive growth for our people, our clients, and our communities all across the globe.</div><div>
</div><p>
We are currently seeking a Client Operations Manager. This position ensures that the team operates in a highly efficient manner while maintaining the highest quality standards, and supports the Operations Director and team by managing scoping and establishing processes and ways of working to consistently deliver a best-in-class product and service.</p><p><b>
This person must reside within a commutable distance to the Mars United Commerce New York office.</b></p><p><b>
PRIMARY RESPONSIBILITIES:</b></p><ul><li>
Operations Director Support</li><li>
Financials</li></ul><p><b>
Business Support</b></p><ul><li>
Assist Operations Lead and Client Lead with annual scope development and custom scope enhancements</li><li>
Own staff allocation and budget reports</li><li>
Manage scopes and process to ensure team is both funded and reports at 90% billable.</li><li>
Support the building of tools to assist in the scoping process (e.g., AI/Marilyn integration)</li><li>
Help implement new roles or ways of working to meet client needs</li><li>
Coordinate and recap weekly meetings to discuss present and future issues/updates</li><li>
Support Operations Lead and Client Lead in developing and contributing to QBRs</li><li>
Execute solutions to resolve issues</li><li>
Work closely with Operations Lead and New Business lead on RFI/RFP responses to identify needs or resources, as well as determining appropriate allocation, budgets and staff recommendations</li><li>
Coordinate agenda and content for VP team meetings</li></ul><p><b>
Financials</b></p><ul><li>
Work with Project Management on monthly financial updates</li><li>
Optimize funding/utilization based on monthly reports</li></ul><p><b>
Onboarding and Training</b></p><ul><li>
Help onboard new team members and Clients</li><li>
Deploy training to improve overall productivity (e.g. brief training)</li><li>
Schedule and participate in ongoing best practices forums</li></ul><div><b>
SKILLSETS REQUIRED:</b></div><ul><li>
Bachelor&rsquo;s degree in advertising, marketing, business or related field</li><li>
3+ Years of marketing or Operations experience, agency or project management experience preferred</li><li>
Interest in the Operations discipline</li><li>
Experience in Shopper Marketing is a plus</li><li>
Proficiency in Word, Excel and PowerPoint</li><li>
Ability to manage time, adhere to strict timelines, multitask and work well under pressure</li><li>
Ability to support with Client Operations and Procurement</li><li>
Detail Oriented</li><li>
Proactive nature in the seeking of work/responsibility</li><li>
Dependability in execution of work and as member of assigned team</li><li>
Enthusiastic, solution-oriented attitude in accepting work/new challenges</li><li>
Desire to learn all aspects of the assigned client scope of work and tactics</li><li>
Effective interpersonal skills working well across functions</li><li>
Conscientious work ethic</li></ul><div>
 Mars United Commerce is an Equal Opportunity Employer and will recruit, hire, train and promote persons in all job classifications without regard to race, ancestry, creed, color, sexual orientation, gender identity, age, national origin, disability or handicap, HIV, veteran, marital or family status, or any other status or condition protected by applicable state and/or federal laws, except where a bonafide occupational qualification applies.</div><div>
</div><div>
Mars United Commerce has developed a wide variety of inclusive benefit plans and policies that address and promote the needs of all employees and their family members, including comprehensive group health plans, a parental leave program that includes paid maternity and paternity benefits for pregnancy, adoption and surrogacy, flexible paid time off, a broad and confidential employee assistance program, ongoing wellness support initiatives, trusted financial health advice and guidance, promotion of education through tuition support and assistance, and a flexible and supportive work environment and culture.</div><div>
</div><div><i>
Compensation Range: $73,910- $116,380 annually. This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time. Temporary roles may be eligible to participate in our freelancer/temporary employee medical plan through a third-party benefits administration system once certain criteria have been met. Temporary roles may also qualify for participation in our 401(k) plan after eligibility criteria have been met. For regular roles, the Company will offer medical coverage, dental, vision, disability, 401k, and paid time off. The Company anticipates the application deadline for this job posting will be November 30, 2025.</i></div><div>
</div><div>
#dp</div><div>
#LI-BS1</div><div>
#LI-Hybrid</div></div>

Client Operations Manager

BridgeBlue Pakistan

<p>We are hiring</p><p>Manager &ndash; Client Services &amp; Operations <b>(Female Only) </b>for our customer service centre based at DHA Phase-6, Lahore</p><p><b>Requirement: </b></p><p>Must have 05 years of relevant experience</p><p>Must be able to handle daily office operations and clients and lead a team of 15-20 persons.</p><p>Maintain a exceptional customer services experience.</p><p>Exceptional Communication Skills</p><p>Education: Master in Public Administration or Equivalent</p><p>Office Location: DHA Phase-6,</p><p>Timings: 9am to 5pm (Mon-Sat)</p><p>Job Type: Full-time</p><p>Pay: From Rs120,000.00 per month</p><p>Application Question(s):</p><ul><li>Have you read  the Job ad and requirement carefully?</li></ul><p>Education:</p><ul><li>Master's (Required)</li></ul><p>Experience:</p><ul><li>Operations and Customer Care: 5 years (Required)</li></ul><p>Work Location: In person</p>

Manager Client Services and Operations

Standard Chartered

<div>
 <strong>
  Job Summary
  <br/>
  <br/>
 </strong>
 As Client Service Manager for Trade Operations &amp; Service at Standard Chartered, you will be pivotal in delivering outstanding client service and expert advice to our Corporate Institutional Banking and Commercial Banking clients. Your role encompasses managing transactional inquiries, resolving complaints, and addressing service-related issues swiftly and efficiently within the trade operations realm. This position involves close collaboration with diverse internal teams and engagement with clients to ensure seamless transactional experiences while fostering trust and satisfaction.
 <br/>
 <br/>
 In this dynamic role, you will receive assignments from the Head of Trade Operations and Service, where your contributions will include handling trade transactions, responding to risk-related queries, and driving process improvement initiatives. Your ability to balance meticulous operational tasks with proactive client engagement will be key to enhancing service quality and operational resilience.
 <br/>
 <br/>
 This role requires a solutions-oriented mindset and a commitment to maintaining high service standards within a regulated banking environment.
 <br/>
 <br/>
 Your work will significantly impact client relationships and operational excellence, supporting Standard Chartered's mission to be a trusted partner for our clients.
 <br/>
 <br/>
 <strong>
  Key Responsibilities
  <br/>
  <br/>
 </strong>
 The Client Service Manager role includes the following primary responsibilities:
 <br/>
 <br/>
 <ul>
  <li>
   Act as the main point of contact for clients and internal staff regarding advice, inquiries, complaints, and various service issues related to trade operations, ensuring swift and professional responses.
  </li>
  <li>
   Consistently deliver client service that meets or exceeds established service level agreements, maintaining high standards of accuracy and responsiveness.
  </li>
  <li>
   Collaborate closely with Relationship Managers, Product Sales, Operations, and other stakeholders to collaboratively resolve client issues and identify opportunities to enhance the overall client experience.
  </li>
  <li>
   Manage complex transactional errors and discrepancies by liaising effectively with clients and internal teams to ensure timely and satisfactory resolution.
  </li>
  <li>
   Lead the service recovery process by accurately logging complaints, investigating root causes, and implementing corrective actions to restore client confidence.
  </li>
  <li>
   Engage with clients proactively to assess service performance, gather feedback, and develop continuous improvement plans to elevate service delivery standards.
  </li>
  <li>
   Establish and maintain trusted partnerships with clients through regular communication and operational support at the transaction level.
  </li>
  <li>
   Identify, escalate, and mitigate any risks, compliance concerns, or conduct issues in a timely and collaborative manner to uphold the integrity of trade operations.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Skills And Experience
  <br/>
  <br/>
 </strong>
 Ideal candidates will possess a comprehensive set of skills and experiences, including:
 <br/>
 <br/>
 <ul>
  <li>
   A detail-oriented approach, demonstrating ownership across the end-to-end service delivery lifecycle within trade operations.
  </li>
  <li>
   Strong teamwork abilities, with a collaborative mindset that values effective relationship-building with peers, clients, and business partners.
  </li>
  <li>
   Exceptional communication skills encompassing verbal, written, and interpersonal abilities, enabling effective influence and negotiation with diverse stakeholders.
  </li>
  <li>
   Proven track record of managing direct client interactions with confidence and professionalism, delivering client-centric solutions in complex environments.
  </li>
  <li>
   A positive attitude coupled with excellent interpersonal skills, fostering constructive dialogue and mutual respect.
  </li>
  <li>
   Highly developed analytical and problem-solving skills, allowing for the timely identification of operational issues and implementation of solutions.
  </li>
  <li>
   Effective time management talents to balance multiple priorities and meet demanding deadlines in a fast-paced setting.
  </li>
  <li>
   Proficiency in English is essential, underscoring the ability to communicate clearly and concisely within an international banking environment.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  About Standard Chartered
  <br/>
  <br/>
 </strong>
 We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.
 <br/>
 <br/>
 Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.
 <br/>
 <br/>
 <strong>
  Together We
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
  </li>
  <li>
   Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
  </li>
  <li>
   Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What We Offer
  <br/>
  <br/>
 </strong>
 <strong>
  In line with our Fair Pay Charter,
 </strong>
 we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
 <br/>
 <br/>
 <ul>
  <li>
   Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
  </li>
  <li>
   Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
  </li>
  <li>
   Flexible working options based around home and office locations, with flexible working patterns.
  </li>
  <li>
   Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
  </li>
  <li>
   A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
  </li>
  <li>
   Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
  </li>
 </ul>
</div>


Client Service Manager, Trade Operations & Service

<div><b>Company Description</b><p><i><br>
SGS is the world&rsquo;s leading Testing, Inspection and Certification company. We operate a network of over 2,500 laboratories and business facilities across 115 countries, supported by a team of 99,500 dedicated professionals. With over 145 years of service excellence, we combine the precision and accuracy that define Swiss companies to help organizations achieve the highest standards of quality, compliance, and sustainability.</i></p><p>
We are looking for<i> </i>Key Account Manager to act as the primary interface between key governmental clients and the laboratory services team, ensuring customer satisfaction, operational excellence, and business growth for fuel, oil, and petrochemical testing projects.</p><b><br>
Job Description</b><br>
<ul><li>
Serve as the main point of contact for key clients, ensuring clear communication and high responsiveness.</li><li>
Develop strong, trust-based relationships with client representatives.</li><li>
Conduct regular client reviews, gather feedback, and implement client-specific improvement initiatives.</li><li>
Oversee day-to-day execution of oil lab testing contracts and coordinate internally with laboratory managers, technical teams, logistics, and support functions to ensure timely and accurate service delivery.</li><li>
Track service KPIs (TAT, data integrity, reporting compliance) and address any non-conformities or delays.</li><li>
Monitor contract performance, billing cycles, and revenue tracking in coordination with the finance team.</li><li>
Ensure compliance with client contractual terms and align service offerings to evolving client needs.</li><li>
Collaborate with lab operations and QA/QC to ensure testing methodologies meet international standards (e.g., ASTM, ISO, IP).</li><li>
Propose and implement technical and process improvements based on client feedback or performance trends.</li><li>
Follow up on equipment readiness, especially for critical units to prevent service disruptions.</li><li>
Prepare and submit periodic reports on account performance, risks, and improvement actions.</li><li>
Maintain comprehensive records of correspondence, complaints, actions taken, and client approvals.</li></ul><br>
<b>
Qualifications</b><br>
<ul><li>
Bachelor&rsquo;s degree in Chemistry, Chemical Engineering, or related discipline.</li><li>
Proven experience managing strategic or governmental accounts, in the oil, gas, or petrochemical sector.</li><li>
Proven experience in oil lab testing services field.</li><li>
Familiarity with analytical equipment and lab operations related to petroleum testing</li><li>
Fluent in English (Arabic is an advantage)</li><li>
Strong communication and negotiation skills.</li><li>
Project management capabilities and ability to handle cross-functional coordination.</li><li>
Client-focused mindset with attention to detail and problem-solving approach.</li></ul><br>
<b>
Additional Information</b></div><p></p>

Operations & Client Service Manager - Oil Lab Testing

NielsenIQ

<p></p><div><div><div><p>Acts as point-of contact between Operations and internal client services / clients to manage E2E operational queries and support to clients. Act as secondary point of contact in the absence of team lead in managing E2E operational queries and deliverables. Delivers databases and outputs based on client specifications on time and at expected quality as well as engaging with stakeholders</p><ul><li>
Responsible for the timely provision of data in the highest quality according to the agreed service level and requirements</li><li>
Process defined reports, schedules and processes by adhering to defined procedures, delivery schedules, and SLAs</li><li>
Team's KPI monitoring (quality and on time delivery) and being up to date with all processes related to assigned area</li><li>
Contributing to the implementation of new standards and processes</li><li>
Good knowledge of product portfolio in scope of at least one market/project</li><li>
Daily work in a virtual and multicultural environment through cooperation with stakeholders and colleagues in order to delivering against the set objectives</li><li>
Provide constructive input to Process Owners / Team Leads / Operations Manager to optimize and improve Operations effectiveness</li><li>
Understand the relationship of assigned processes to both upstream and downstream processes to guarantee clean data is delivered by eliminating the need for re-work from any Operations team.</li></ul></div></div><p></p><div><div><h2 class="jobSectionHeader"><b>
Qualifications</b></h2></div><p></p><div><br>
<ul><li>
Bachelor&rsquo;s Any Graduate (External) preference given to Statistics, Mathematics, Computer Science</li><li>
Minimum experience of 2 years and above in NIQ Operations (For Internals)</li><li>
Excellent organization skills, aptitude to work in team and meet deadlines</li><li>
A high degree of accuracy, proactivity and attention to detail.</li><li>
Project management aptitude (Decision making, critical path, task sequencing, problem solving, etc.)</li><li>
Common business language knowledge (English): speaking and writing with fluency</li><li>
Good in SQL and Excel.</li></ul><ul><li>
Well-developed analytical skills and very good attention to details</li><li>
Client communication skills</li><li>
Proactivity attitude in recommending suitable solutions</li><li>
Able to drive initiatives forward and deliver business results in a client focused manner</li><li>
Ability to work effectively in a team to achieve goals together</li><li>
Good understanding of end-to-end production process/stream knowledge</li><li>
Very good understanding of the local market</li></ul></div></div><p></p><div><div><h2 class="jobSectionHeader"><b>
Additional Information</b></h2></div><div></div><div><p><b>
Our Benefits</b></p><ul><li>
Flexible working environment</li><li>
Volunteer time off</li><li>
LinkedIn Learning</li><li>
Employee-Assistance-Program (EAP)</li></ul>
<p><b>
About NIQ</b></p><p>
NIQ is the world&rsquo;s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights&mdash;delivered with advanced analytics through state-of-the-art platforms&mdash;NIQ delivers the Full View&trade;. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world&rsquo;s population.</p><p>
For more information, visit NIQ.com</p><p>
Want to keep up with our latest updates?</p><br>
<p></p>
<p><b>
Our commitment to Diversity, Equity, and Inclusion</b></p><p>
At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the https://nielseniq.com/global/en/news-center/diversity-inclusion</p></div></div></div>

Sr. Data Operations Analyst

Uma Ornaments

<p>Job Description</p><p>We are seeking a highly organized and detail-oriented Operations Executive to manage the coordination of data and client-related operations. The ideal candidate will serve as a point of contact between our internal teams and clients, ensuring smooth operations, timely data processing, and high levels of client satisfaction. This role requires analytical abilities, and the ability to work in a fast-paced environment.</p><p>Coordinate with clients to gather necessary data and documentation to meet operational requirements.</p><p>Data Management &amp; Analysis:</p><p>Collect, validate, and process data from clients and internal systems.</p><p>Maintain and update client data in CRM or other data management systems.</p><p>Ensure data accuracy, integrity, and compliance with internal standards and client requirements.</p><p>Troubleshoot and resolve any discrepancies or issues with data or reporting.</p><p>Internal Coordination:</p><p>Work closely with cross-functional teams, including Sales, Marketing, Finance.</p><p>Job Type: Full-time</p><p>Pay: &#8377;20,000.00 - &#8377;25,000.00 per month</p><p>Benefits:</p><ul><li>Provident Fund</li></ul><p>Work Location: In person</p>

Data Executive

Standard Chartered Bank

<div><div><div><div><div><div><div><div><p>Job ID: 38110
 </p><p>Location: Karachi, PK
 </p><p>Area of interest: Operations
 </p><p>Job type: Regular Employee
 </p><p>Work style: Office Working
 </p><p>Opening date: 10 Sept 2025
</p></div>
</div></div></div></div></div></div><p></p><div><div><div><div><div><div><div><div><b>Job Summary</b></div>
</div><div><div>
Build Own Operate (BOO) Client Coverage Operations in the country in accordance with globally consistent standards, controls, and levels of conduct &amp; valued behaviours. Deliver significant improvement in frontline &amp; client experience in terms of Turn around times, productivity, and process improvements. Embed appropriate risk culture and standards of excellence. This will include strong emphasis and focus on:<br>
(i) Effective delivery of quality client service based on client segment and tiering differentiation<br>
(ii) Efficient management of client account maintenance activities<br>
(iii) Accurate and efficient client onboarding, management and offboarding processes;<br>
(iv) Heightened awareness of AML risk, and associated controls;<br>
(v) Effective first line risk management; credit and Anti Money Laundering (AML) risk monitoring and remediation<br>
(vi) Oversight of the execution of Customer Due Dilligence (CDD); and<br>
(vii) Management of quality Static Data<br>
(viii) Expansion into other process to support business and risk control objectives</div></div></div><div><div><div><b>
Key Responsibilities</b></div>
</div><div><ul><li>Lead the implementation of Client Coverage Operations in the country with a focus on service differentiation based on client segment / tiering and value. Ensure that the model is scalable, best-in-class, client-focused and fit for purpose of client delight</li><li>Right scoping the Client Coverage Operations model in terms of chalking out the activity inventory, capacity estimates, process flows, R&amp;R and appropriate resourcing</li><li>Accelerate the shift to digital and ensure the digital value proposition is aligned with clients&rsquo; needs and preferences</li><li>Lead local capabilities for onboarding and client coverage operations activities (e.g. cross border documentation)</li><li>Continuously work on the expansion of the scope of Client Coverage Operations including more processes and business segments, geographies</li><li>Lead an end-to-end Client Coverage Operations model for the right shored countries including PK, where required and strongly support Country Head Client Management and Corporate &amp; investment Banking (CIB) frontline to deliver beyond client expectations</li><li>Ensure that the Client Coverage Operations team is ably equipped with the best-in-class MIS, Performance Management tools, and utility functions</li><li>Develop awareness of business changes, predict challenges, and identify opportunities to optimise people &amp; processes and add value to client &amp; frontline</li><li>Serve as a thought leader for the processes under Client Coverage Operations within the country</li><li>Align the priorities of Client Coverage Operations with those of the business segments and country</li><li>Close collaboration with Country business and function stakeholders, shared utilities, and other networks to achieve transparency and consistency of execution of the end state operating model, maintaining exemplary levels of conduct</li><li>Effective relationship and key stakeholder management with and across the networks to identify and address issues/ concerns</li><li>Identify key processes for further streamlining, work on process improvements &amp; fine-tuning of the operating and organizational models, and ensure optimum delivery of processes in accordance with globally consistent standards, controls, and levels of conduct &amp; valued behaviours</li><li>Optimise &lsquo;speed to market&rsquo; for all Client Coverage Operations processes with the aim to improve client experience, reduce &lsquo;time to revenue&rsquo; without impact on control standards across the country</li><li>Drive a strong results-oriented Client Coverage Operations team supported by robust data-enabled performance management tools.</li><li>Maintain oversight on and participate in the quality &amp; timeliness of &lsquo;Service Review Meetings&rsquo; (SRM) to be held every month between Business Teams &amp; Country operating teams</li></ul></div></div><div><div><div><b><br>
About Standard Chartered</b></div>
</div><div><div>
We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.</div>
<div>Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.</div>
<div>Together we:</div>
<ul><li><b>Do the right thing</b> and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do</li>
<li><b>Never settle,</b> continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well</li>
<li><b>Are better together,</b> we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term</li>
</ul></div></div><div><div><div><b>What we offer</b></div>
</div><div><div><b>
In line with our Fair Pay Charter,</b> we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.</div>
<ul><li><b>Core bank funding for retirement savings, medical and life insurance,</b> with flexible and voluntary benefits available in some locations.</li>
<li><b>Time-off</b> including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.</li>
<li><b>Flexible working</b> options based around home and office locations, with flexible working patterns.</li>
<li><b>Proactive wellbeing support</b> through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits</li>
<li><b>A continuous learning culture</b> to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.</li>
<li><b>Being part of an inclusive and values driven organisation,</b> one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.</li>
</ul></div></div></div>
</div></div></div></div><div><div><p>www.sc.com/careers</p></div></div></div><div></div>

Director, Client Coverage Operations

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