client operations specialist

GHA Marketing Ltd

Position: Client Content Operations SpecialistWorking Hours: Monday to Friday | 10:00 AM &ndash; 6:00 PMEmployment Type: Full-Time, OnsiteAbout UsHG Marketing is a podcast agency based in Lahore, helping marketers &amp; entrepreneurs generate leads through B2B podcasting. With a focus on building systems, creating quality content, and lead generation, HG Marketing provides opportunities for business growth and success.Key ResponsibilitiesAbout the Role We are looking for a highly detail-oriented Social Media Content Management Specialist to oversee end-to-end podcast execution for multiple clients. This role is responsible for quality control, publishing, scheduling, client communication, and workflow management across audio, video, and written podcast assets. This is not a creative editing role. This is a systems, quality, and operations role that ensures every asset delivered to clients is accurate, polished, compliant, and published correctly across all platforms.Quality Assurance &amp; Review<ul><li>Perform thorough quality checks on podcast videos, audio files, show notes, articles, clips, and thumbnails using structured checklists</li><li>Identify errors, inconsistencies, compliance issues, and brand mismatches across all assets</li><li>Ensure final deliverables meet internal standards and client-specific guidelines before approval</li></ul>Publishing &amp; Scheduling<ul><li>Schedule and publish podcast episodes on YouTube, Spotify, Apple Podcasts, and other podcast platforms</li><li>Upload, optimize, and manage episode metadata including titles, descriptions, tags, timestamps, and thumbnails</li><li>Maintain and manage content calendars for podcasts, clips, and related assets</li></ul>Client &amp; Account Management<ul><li>Act as the primary point of contact for assigned clients</li><li>Communicate updates, timelines, feedback, and approvals clearly and professionally</li><li>Ensure smooth coordination between internal teams (editors, writers, designers) and clients</li></ul>Workflow &amp; Operations Management<ul><li>Manage multiple client workflows simultaneously without delays or quality drops</li><li>Track asset movement from raw files &rarr; edited &rarr; QA &rarr; publishing &rarr; client delivery</li><li>Ensure deadlines are met and bottlenecks are identified early</li></ul>Documentation &amp; Process <ul><li>Follow and improve SOPs, QA checklists, and workflow systems</li><li>Maintain organized records of published episodes, revisions, and approvals</li></ul>Required Skills &amp; Experience <ul><li>Strong experience in podcast management, content operations, or media QA</li><li>Exceptional attention to detail and ability to spot errors others miss</li><li>Hands-on knowledge of YouTube, Spotify, Apple Podcasts, and podcast hosting platforms</li><li>Experience managing multiple clients and fast-moving workflows</li><li>Clear written and verbal communication skills</li><li>Comfortable working with structured processes, checklists, and deadlines</li></ul>Who is best fit for this roleThis role is ideal for someone who<ul><li>Enjoys systems, structure, and quality control</li><li>Takes ownership and accountability seriously</li><li>Can manage clients without hand-holding</li><li>Understands that execution and accuracy matter more than creativity</li></ul>Job Type: Full-timePay: Rs70,000.00 - Rs90,000.00 per monthEducation:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>1-2: 1 year (Required)</li></ul>Location:<ul><li>Lahore (Required)</li></ul>Work Location: In person

Client Content Operations Specialist

Acosta Group

<div>
 
 Description
 
 
 
 
 Trade Specialist
 
 will serve as stateside team liaison connected to the centralized organization and supporting the Client and HQ sales organization across Grocery, Natural, and Small Format channels.
 
 
 
 Responsibilities
 
 
 
 As a
 
 Trade Specialist
 
 , you'll play a key role in ensuring seamless client operations and driving business success. Your day-to-day will involve:
 
 
 <ul>
 <li>
 Managing strategic client systems to maintain accuracy and efficiency across processes.
 </li>
 <li>
 Analyzing and comparing client contracts for dates, rates, and product details to ensure compliance and precision.
 </li>
 <li>
 Auditing client events to validate deduction application accuracy and uphold financial integrity.
 </li>
 <li>
 Driving timely reconciliation processes between client requests, deduction balances, and customer timelines.
 </li>
 <li>
 Owning key performance indicators (KPIs) for open deduction balances and delivering insightful reporting on client KPIs and outstanding balances.
 </li>
 <li>
 Providing problem-solving support for Global Business Services, including customer backup documentation and SOP updates.
 </li>
 <li>
 Facilitating collaboration through regular cadences with cross-functional teams (daily, weekly, and monthly) to align on goals and resolve challenges.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 We're looking for a detail-driven professional who thrives in a fast-paced, analytical environment. To succeed in this role, you should bring:
 
 
 <ul>
 <li>
 Education:
 </li>
 <li>
 High School Diploma or GED required
 </li>
 <li>
 Technical Skills:
 </li>
 <li>
 Strong proficiency in Microsoft Office and computer applications
 </li>
 <li>
 Ability to work with data, analyze trends, and generate actionable insights
 </li>
 <li>
 Core Competencies:
 </li>
 <li>
 Highly analytical with exceptional problem-solving skills
 </li>
 <li>
 Strong business judgment and confidence in decision-making
 </li>
 <li>
 Ability to manage multiple priorities and deliver results under tight timelines
 
 
 </li>
 </ul>
 If you're passionate about driving operational excellence and collaborating across teams, this role offers the opportunity to make a measurable impact.
 
 
 #DiscoverYourPath
 
 
 
 About Us
 
 
 
 Acosta is a part of Acosta Group - a collective of the industry's most trusted retail, marketing and foodservice agencies reimagining the way people connect with brands at every point in their shopping journey.
 
 
 Specializing in retail sales services, digital strategy, and business intelligence, Acosta empowers brands to thrive in the world of omnichannel shopping. Our sales and digital teams build lasting relationships, ensuring our client brands get the space they deserve in stores and outperform the competition online, while our merch reps make brands shine in retail locations across the world.
 
 
 But it's not just about what we do - it's about who we are. With a team of over 20,000 associates, we're a community of forward-thinking, value-driven professionals committed to an unmatched level of trust and transparency in the industry. And, we understand the importance of work-life balance, which is why many of our field roles provide our associates with flexible scheduling options. Join us and be a part of a team that values growth and making a real impact for our clients, retail partners and their customers.
 
 
 Acosta Group is an equal opportunity employer and will ensure that applicants with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed, please contact AskHR@acosta.com. Be sure to include "Applicant Accommodation" in the subject of your email to expedite the request.
 
 
 Acosta Group believes in good faith that the minimum and maximum annual salary or hourly compensation range for this opportunity is accurate and reasonable at the time of posting.
 
 
 The Acosta Group utilizes E-Verify for validating the ability to work in the United States for all job candidates. If you want more information on what this entails and your rights as a job applicant, please use the link provided to access information on our use of E-Verify and your right to work. Employer Resources (e-verify.gov)
 
 
 By applying, you agree to our Privacy Policy and Terms and Conditions of Use.
 
 
 
 #DiscoverYourPath
 
 
 
 Acosta, and its subsidiaries, is an Equal Opportunity Employer
 
 
 
 Job Category:
 
 Sales Support
 
 
 
 Position Type:
 
 Full time
 
 
 
 Business Unit:
 
 Sales
 
 
 
 Salary Range:
 
 $21.00 - $23.00
 
 
 
 Company:
 
 Acosta Employee Holdco LLC
 
 
 
 Req ID:
 
 23527
 
 
 
 Employer Description:
 
 ACOSTA_EMP_DESC
</div>

Trade Specialist

Citi

<div>Role Overview
We are seeking a highly detail-oriented and proactive Client Operations Specialist with at least 4-5 years of experience within the financial services industry. This role is critical in providing comprehensive support for our client relationship management and sales operations, focusing on the efficient execution of client-related processes across segments, data accuracy, campaign and Customer Value Proposition (CVP) and campaign management, event management, and expense processing.
The ideal candidate will be adept at managing multiple tasks, possess strong organizational skills, and have a solid understanding of operational workflows within a fast-paced financial services environment.
Key Responsibilities<ul><li>
Campaign and Offer Fulfillment:<ul><li>
Coordinate monthly offer and CVP fulfillment by obtaining relevant files, accurately identifying eligible clients, and performing stringent sample checks and controls to ensure precise delivery as per agreed frameworks</li><li>
Handle client enrollments for offers and CVP programs, ensuring a seamless experience.</li><li>
Manage gift and lifestyle programs offered to clients, including client eligibility identification, communication to RMs, consolidating responses, placing orders, and tracking order IDs.</li></ul></li><li>
Client Segmentation and Event Management:<ul><li>
Support client portfolio management by identifying executing Upgrade, downgrade, segment change processes as per agreed framework</li><li>
Collaborate with various stakeholders to facilitate any lifecycle management operational support</li><li>
Provide comprehensive operational support for client events, including logistics coordination, managing invitations and RSVPs, and ensuring smooth execution.</li><li>
Collaborate with marketing and sales teams to facilitate event success and client engagement.</li></ul></li><li>
Account and Relationship Management Support:<ul><li>
Assist in managing client complaints by following established procedures.</li><li>
Process client queries, requests and questions related to Citigold and Citigold Private Client segment propositions, campaigns and offers.</li></ul></li><li>
Expense Management:<ul><li>
Process and reconcile expenses related to client activities, campaigns, and events, ensuring adherence to internal policies and budget guidelines.</li><li>
Maintain accurate records for auditing purposes.</li></ul></li><li>
Data Management and Reporting:<ul><li>
Generate and maintain various performance trackers when required</li><li>
Manage primary and joint account holder segmentation.</li></ul></li></ul>
Required Qualifications<ul><li>
Minimum graduate.</li><li>
Bachelor's degree in Business Administration, Finance, Operations Management, or a related field.</li><li>
Minimum of 4-5 years of progressive experience in marketing operations, client services, or sales support within the financial services industry, with a strong focus on campaign fulfillment, event coordination, and expense management.</li><li>
Strong analytical skills with proficiency in data management and tracking tools (e.g., Excel, internal systems), including a strong understanding of MS Office.</li><li>
Excellent organizational and time management skills, with the ability to prioritize and manage multiple tasks effectively.</li><li>
Demonstrated ability to follow established processes and procedures accurately and consistently.</li><li>
Exceptional written and verbal communication skills, coupled with the confidence to interact professionally with RMs, team leads, seniors within the organization, and other internal stakeholders.</li><li>
Proactive and detail-oriented with a strong commitment to data accuracy and operational efficiency.</li><li>
Ability to understand key focus areas and work towards achieving them with minimal supervision.</li></ul>
Preferred Qualifications<ul><li>
Familiarity with CRM systems and financial services operational platforms.</li><li>
Experience with client lifecycle management processes (onboarding, upgrades, downgrades, offboarding).</li><li>
Understanding of regulatory requirements related to client data and financial operations.</li></ul>
Key Attributes<ul><li>
Adept and articulate in understanding process intricacies and policies.</li><li>
Understanding of all back-end systems that are required for the job.</li><li>
Proactively manage ad-hoc projects and MIS requirements or any other assigned work.</li><li>
Highly focused on quality &amp; controls.</li><li>
Dynamic and able to work in sync with business requirements.</li><li>
Very quick in execution and able to identify process bottlenecks.</li></ul>
Important Note<ul><li>
The above list of Job responsibilities is indicative and subject to change based on evolving business requirements.</li></ul>
-
Job Family Group:
Operations - Management Operations
-
Job Family:
Management Leadership
-
Time Type:
Full time
-
Most Relevant Skills
Please see the requirements listed above.
-
Other Relevant Skills
For complementary skills, please see above and/or contact the recruiter.
-
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. 
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. 
 
View Citi&rsquo;s EEO Policy Statement and the Know Your Rights poster.</div>

Client Events and Campaigns Manager (UAE Nationals Only)

S&P Global

<div>
 
 About The Role
 
 
 
 
 Grade Level (for internal use):
 
 
 
 07
 
 
 
 Work Shift:
 
 This is a Night shift position. You should be flexible to work on any other shift depending on business needs.
 
 
 
 The Team:
 
 The Metals and Mining Client Operations team provides exceptional client support by showcasing vast knowledge about S&amp;P Global Market Intelligence tools, our data, and the industry we cover. You will be a valuable member of a truly global team with a presence in the US, Pakistan &amp; Philippines. Members of the team learn in-depth metals and mining industry knowledge, produce webcast presentations, perform product testing, create custom models in Excel, participate in client outreach campaigns to drive usage, and develop their Excel and SQL skills. You will also work with different teams inside the organization across many functional areas (Sales, Relationship Management, Technology, Product Management, Financial Modeling, Content &amp; Industry Research, etc).
 
 
 
 The Impact:
 
 As the face of the organization, we have a strong impact on our clients&rsquo; opinion of the quality of the company as a whole, driving product usage, and revenue. As we are in direct contact with clients and understand their needs, we also have the opportunity to relay client feedback to the company, which is valuable in shaping future product releases.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Primary point of contact for providing critical research and value-add knowledge to our diverse client base at various companies primarily in the US and across the globe, through calls, e-mails, and web-chat.
 </li>
 <li>
 Channel client ideas and feedback to our content and product management teams to help improve the quality and accuracy of our database and products.
 </li>
 <li>
 Work with specialist team members on projects and develop subject matter expertise in different sectors of the Metals and Mining industry.
 </li>
 <li>
 Present webcasts that provide demos of S&amp;P Global Market Intelligence products and cover major industry trends.
 </li>
 <li>
 Work with the financial modeling team to help build new and customized, data-driven Excel models.
 </li>
 <li>
 Participate in user acceptance testing efforts within the area of focus to ensure that products meet the highest standard for client experience.
 </li>
 <li>
 Train new associates on the CIQ Pro platform and the metals and mining industry and assist associates on client requests and other processes on the team.
 </li>
 <li>
 Participate in the proactive client outreach process to create awareness around product enhancements and drive usage.
 </li>
 <li>
 Build out our Knowledge Base for internal stakeholders and clients.
 
 
 </li>
 </ul>
 
 Required Qualifications
 
 
 
 
 What We&rsquo;re Looking For
 
 
 
 <ul>
 <li>
 Bachelor/Undergraduate Degree holder, preferably in Geology, Mining Engineering, Economics, or Finance.
 </li>
 <li>
 Fresher or upto 6months of experience in an external client-facing role and hands-on experience of the workflow on Market Intelligence.
 
 
 </li>
 </ul>
 
 About S&amp;P Global Market Intelligence
 
 
 
 At S&amp;P Global Market Intelligence, a division of S&amp;P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction.
 
 
 For more information, visit www.spglobal.com/marketintelligence.
 
 
 
 What&rsquo;s In It For
 
 
 You?
 
 
 
 
 Our Mission
 
 
 
 Advancing Essential Intelligence.
 
 
 
 Our People
 
 
 
 We're more than 35,000 strong worldwide&mdash;so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We&rsquo;re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. Join us and help create the critical insights that truly make a difference.
 
 
 
 Our Values
 
 
 
 
 Integrity, Discovery, Partnership
 
 
 
 Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals.
 
 
 
 Benefits
 
 
 
 We take care of you, so you can take care of business. We care about our people. That&rsquo;s why we provide everything you&mdash;and your career&mdash;need to thrive at S&amp;P Global.
 
 
 
 Our Benefits Include
 
 
 
 <ul>
 <li>
 Health &amp; Wellness: Health care coverage designed for the mind and body.
 </li>
 <li>
 Flexible Downtime: Generous time off helps keep you energized for your time on.
 </li>
 <li>
 Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
 </li>
 <li>
 Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.
 </li>
 <li>
 Family Friendly Perks: It&rsquo;s not just about you. S&amp;P Global has perks for your partners and little ones, too, with some best-in class benefits for families.
 </li>
 <li>
 Beyond the Basics: From retail discounts to referral incentive awards&mdash;small perks can make a big difference.
 
 
 </li>
 </ul>
 For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries
 
 
 
 Global Hiring And Opportunity At S&amp;P Global
 
 
 
 At S&amp;P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets.
 
 
 
 Recruitment Fraud Alert
 
 
 
 If you receive an email from a spglobalind.com domain or any other regionally based domains, it is a scam and should be reported to reportfraud@spglobal.com. S&amp;P Global never requires any candidate to pay money for job applications, interviews, offer letters, &ldquo;pre-employment training&rdquo; or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here.
 
 
 
 Equal Opportunity Employer
 
 
 
 S&amp;P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment.
 
 
 If you need an accommodation during the application process due to a disability, please send an email to: EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person.
 
 
 
 US Candidates Only:
 
 Know Your Rights: Workplace discrimination is illegal
 
 
 20 - Professional (EEO-2 Job Categories-United States of America), OPRTON203 - Entry Professional (EEO Job Group)
 
 
 
 Job ID:
 
 325306
 
 
 
 Posted On:
 
 2026-03-11
 
 
 
 Location:
 
 Islamabad, Pakistan
</div>

Associate, Metals & Mining - Client Support

Copper

<div><div>Since being founded in 2018, Copper has been building the standard for institutional digital asset infrastructure with a focus on custody, collateral management, and prime services. 
 
Led by Amar Kuchinad, Copper's Global CEO, the firm provides a comprehensive suite of custody, trading and settlement solutions that reduce counterparty risk and bring greater capital and operational efficiency to digital asset markets. At the heart of Copper's offering is Multi-Party Computation (MPC) technology &ndash; the gold standard in secure custody. Copper&rsquo;s multi-award winning custody system is unique in that it can be connected to centralised exchanges, DeFi applications and even staking pools without the assets leaving the custody.
 
 
Built on top of this state-of-the-art custody, ClearLoop is the first solution in the market that overcomes a growing industry challenge; counterparty risk with exchanges. This solution underpins a full prime services offering, connecting global exchanges, and enabling customers to trade and settle directly from the safety of their MPC-secured wallets. By reducing settlement time for transfers to a few milliseconds (without blockchain network dependency) and offering enhanced security measures, ClearLoop is rapidly reshaping the way asset managers trade and manage capital.
 
 
In addition to industry-leading security certifications, Copper has one of the strongest insurance coverages in the industry from an A+ rated insurer, positioning the firm as the partner of choice for institutions seeking to safeguard their assets.</div><div>
Department &amp; Team Purpose:

The Client Operations team sits at the heart of Copper, acting as the frontline for client engagement, technical support and operational excellence. The team is a dynamic client focussed group, responsible for ensuring clients receive seamless, high-quality service across all touchpoints. Our team collaborates closely with Product, Engineering, Compliance, and Commercial to resolve queries, deliver insights, and continuously improve the client experience. 
 
The Client Operations team provides 24/7 support for our full contingent of global clients. As such, the team works on a shift pattern where you will be required to work 5 out of 7 days in a rotation (including weekends). Copper operates a 24/7 model to reflect the continuous nature of the markets and industry we serve. This approach not only ensures exceptional client service but also supports the operational demands of a global, always-on financial ecosystem.

Role Purpose:

As a Client Operations Associate in our Operations Team, you will play a crucial role in ensuring the success and satisfaction of our valued institutional clients and internal stakeholders. You will serve as the first line of defence for technical inquiries, support, troubleshooting issues, providing an exceptional client experience through expert guidance.

Key Responsibilities of the role
<ul>
<li>Provide technical support to institutional clients, addressing their queries, troubleshooting issues, and ensuring a smooth experience.</li>
<li>Take ownership and accountability of all incoming queries and managing client expectations under time pressures.</li>
<li>Work closely with clients to understand their technical requirements.</li>
<li>Collaborate with internal stakeholders across the firm to effectively resolve client queries.</li>
<li>Gather client feedback and insights, relaying this information to our product development teams.</li>
<li>Stay up to date with industry trends and the latest market developments, ensuring you are well-equipped to address client inquiries and provide expert guidance.</li>
<li>Representing the values of Copper with the firms best interests, whilst ensuring what we do is for the benefit of the client, always acting with integrity.</li>
</ul>
Your experience, skills and knowledge 
 
Essential
<ul>
<li>Proven experience in a technical account management role, ideally within the cryptocurrency or financial services industry.</li>
<li>Understanding of cryptocurrency technology, blockchain, and digital assets.</li>
<li>Exceptional communication and interpersonal skills, with the ability to build rapport with clients.</li>
<li>Problem-solving mindset and the ability to troubleshoot technical issues effectively.</li>
<li>Detail-oriented and organised, with excellent project management skills.</li>
<li>Self-motivated and capable of working independently as well as collaboratively within a team</li> 
</ul>
Desirable
<ul><li>Finra Series 99 Certified &ndash; Operations Professional Exam</li> 
</ul>
Why Copper?

At Copper, we keep innovation, openness, and curiosity at the centre of everything we do. Here, bold ideas get the spotlight, learning is constant, and diversity shapes our team from the ground up.

Jump into a fast-moving, dynamic team that loves a challenge and knows how to have fun along the way. Collaboration is just as important as results&mdash;you&rsquo;ll be surrounded by smart, driven colleagues in London and across our APAC, Switzerland, UAE, and US offices.

Hybrid working model &ndash; we believe in the value of bringing people together and at the same time we embrace the adaptability of flexibly working.

Diversity and inclusion matter to us &ndash; they&rsquo;re woven into Copper life. From employee-led groups like Women at Copper to a committee focused on community and wellbeing, you&rsquo;ll have a network that supports you from day one. Everyone voice matters.

If you&rsquo;re looking to ramp up your career, or keen to do something new in your field, with us, you&rsquo;ll keep moving forward.

Ready to make your mark, keep growing, and join a supportive, dynamic team? Copper&rsquo;s the place.

The Interview Process at Copper 

Our interview process is designed to be thoughtful, efficient, and engaging. While specific steps may vary slightly depending on the role, the typical journey includes:
<div>
<ul><li>Initial Screening A brief conversation with our Talent Acquisition team to explore your background, motivations, and alignment with the role.</li></ul>
<ul><li>Technical Interview A virtual session conducted via Microsoft Teams, where you'll engage with team members to discuss relevant skills, problem-solving approaches, and technical experience.</li></ul>
<ul><li>In-Person Interview A conversation focused on team dynamics, collaboration style, and any final technical questions. This may be with cross-functional peers or leadership.</li></ul>
</div>
Additional steps may be added based on the role's complexity or seniority. We aim to keep the process transparent and respectful of your time.

Salary range 
Below, we&rsquo;ve outlined the base salary range for this position. Actual compensation may vary based on factors including experience and performance. The range listed is just one part of Copper&rsquo;s total compensation package. 
 
Base Salary Range &ndash; $65,000- $75,000 

Benefits

In return for everything you can bring to Copper, we can offer you an exciting, challenging role in a fast-growing and dynamic business, with career opportunities and welcoming working environment. Some of our key US benefits are highlighted below:
<ul>
<li>Paid Time Off - 25 days annual leave per annum in addition to local bank holidays. Employees also receive one additional day of annual leave for each year of service.</li>
<li>Comprehensive health cover - medical, optical and dental benefits.</li>
<li>Life Insurance</li>
<li>Commuter Benefit Programme</li>
</ul>
If you think you have everything we're looking for and more, then we'd love you to apply for the opportunity.</div><div>
Copper is an equal opportunity employer. We embrace diversity and equal opportunities in a serious way. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be. So, bring us your experience, perspectives, and skills. It is in our differences that we will continue to grow and ensure Copper is transforming how institutional investors engage with digital assets. Copper is a Disability Confident Employer, please let us know if you have a disability. If you require us to provide any assistance during the recruitment process, then we would ask you to highlight this to us and we will be happy to accommodate.</div></div>

Client Operations Associate

Vasquez Law Firm, PLLC

<div>
 At Vasquez Law Firm, we believe strong operations fuel strong advocacy. As we continue to grow and serve our communities with excellence, we&rsquo;re excited to open a
 
 Client Relations Specialist position at our Raleigh office
 
 .
 
 
 This opportunity is open to
 
 current VLF team members across all departments
 
 , as well as external candidates who align with our values. If you&rsquo;re passionate about organization, teamwork, and being the backbone of a high-performing office, we encourage you to apply&mdash;or help us spread the word.
 
 
 
 About The Role
 
 
 
 The
 
 Client Relations Specialist
 
 is the first point of contact for clients and visitors, ensuring a welcoming and professional experience. This role manages front desk operations, document handling, and client coordination while maintaining a clean and organized reception area. The Client Relations Specialist also assists with administrative tasks, scheduling, and payment processing to support efficient office operations.
 
 
 The
 
 Client Relations Specialist
 
 plays a vital role in ensuring a
 
 positive client experience, smooth front desk operations, and accurate document handling
 
 . This position requires
 
 strong communication skills, attention to detail, and a proactive approach to office management
 
 .
 
 
 
 Key Performance Indicators (KPIs)
 
 
 
 <ul>
 <li>
 Client Check-in Efficiency: 100% of clients greeted and checked in within 2 minutes of arrival.
 </li>
 <li>
 Document Processing Accuracy: 100% of documents scanned and correctly classified on the day received.
 </li>
 <li>
 Mail &amp; File Organization: All incoming legal documents are tracked and distributed within 24 hours.
 </li>
 <li>
 Client Satisfaction: Maintain 95% positive feedback from clients on reception experience.
 </li>
 <li>
 Payment Processing Efficiency: 100% accuracy in receiving and recording client payments.
 </li>
 <li>
 Office Readiness: Reception and client areas are maintained in clean and organized condition at all times.
 
 
 </li>
 </ul>
 Compensation: $15 - $17 hourly
</div>

Receptionist

Flowdesk BPO

We are looking for a proactive Client Relations &amp; Store Specialist to manage our eBay store, provide excellent customer service, and handle UK client relations. Full training will be provided.Requirements:Fluent in English (speaking &amp; writing)Ready to undergo eBay trainingHandle store operations, customer service, and virtual assistant tasks.Good communication and client-handling skillsPerks: Full training provided Work from officeOpportunity to grow in e-commerce &amp; international client handlingApply via: hr@flowdeskbpo.com , sharmeen.iqbal@flowdeskbpo.comJob Type: Full-timePay: Rs100,000.00 - Rs130,000.00 per monthWork Location: In person

Client Relations & ECOM Specialist (Female)

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