client partner

Cialfo

<div>
 Cialfo is a leading platform connecting students, higher education institutions, and counselors through technology-driven solutions. Launched in 2017 with a mission to make education accessible to 100 million students, Cialfo provides a range of mobile and web solutions to students, K-12 institutions, and higher education institutions. We&rsquo;re one of the fastest-growing tech startups in the region, consistently charting new heights!
 
 
 We are on a mission to empower schools and students worldwide to navigate the future with confidence. We provide smart, data-driven solutions that support international secondary schools in delivering better university and career guidance, preparing students for life beyond the classroom. With a global footprint and a commitment to student outcomes, we work hand-in-hand with educators, counsellors, and school leaders to ensure every student finds the right pathway for their future.
 
 
 Our team is made up of dedicated educators, technologists, and innovators, working together to transform guidance and university admissions through meaningful relationships, powerful insights, and world-class support.
 
 
 
 About This Role
 
 
 
 Cialfo is seeking an elite Client Partner to deliver an unparalleled level of service to high-quality B2B high school clients. This individual will manage relationships with stakeholders across all levels &mdash; from junior counsellors to senior school leaders &mdash; with the professionalism and finesse typically seen in white-glove service roles. The ideal candidate will bring exceptional customer experience, service orientation, and account growth capabilities while embodying the highest standards of sophistication, emotional intelligence, and personalization.
 
 
 This is a strategic role requiring a unique blend of client management, business acumen, and customer-centric service to ensure high satisfaction, retention, and account growth.
 
 
 
 What You Will Be Doing
 
 
 
 On a Day-to-Day Basis
 
 
 <ul>
 <li>
 Driving Client Success
 </li>
 <ul>
 <li>
 Partner closely with high school stakeholders (counsellors, teachers, IT teams, and leadership) to understand their goals and ensure our solutions align with their desired outcomes.
 </li>
 <li>
 Conduct onboarding and training sessions tailored to counsellors, students, IT teams, school management, and other stakeholders.
 </li>
 <li>
 Monitor and analyse client engagement data to proactively identify opportunities for improving ROI and delivering measurable results.
 </li>
 </ul>
 <li>
 Ensuring Client Satisfaction and Delight
 </li>
 <ul>
 <li>
 Regularly conduct business reviews to assess progress, showcase impact, and gather feedback.
 </li>
 <li>
 Act as a trusted advisor by anticipating client needs and offering tailored solutions to drive retention and satisfaction.
 </li>
 </ul>
 <li>
 Client Support
 </li>
 <ul>
 <li>
 Resolve technical and operational challenges by collaborating with internal teams across product, marketing, finance, and engineering.
 </li>
 <li>
 Serve as the primary point of contact for high school clients, delivering fast and effective support.
 </li>
 </ul>
 <li>
 Maximizing Value and Expanding Relationships
 </li>
 <ul>
 <li>
 Encourage deeper adoption of our platform by highlighting new features that address evolving needs.
 </li>
 <li>
 Identify opportunities for account growth through client expansion into our broader product and service offerings.
 </li>
 </ul>
 <li>
 Operational Efficiency
 </li>
 <ul>
 <li>
 Maintain accurate and up-to-date client records within the internal CRM system.
 </li>
 <li>
 Log all interactions and key actions in a timely and consistent manner.
 </li>
 </ul>
 <li>
 Lead, Strategize &amp; Develop Regularly
 </li>
 <ul>
 <li>
 Providing World-Class Customer Experience.
 </li>
 <li>
 Deliver every client interaction with professionalism, empathy, and attention to detail.
 </li>
 <li>
 Go above and beyond expectations, recognizing milestones and offering thoughtful, personalized solutions.
 </li>
 <li>
 Handle complex challenges with calm, discretion, and client-first thinking.
 </li>
 <li>
 Build long-term, trust-based relationships that position us as a strategic partner.
 </li>
 </ul>
 <li>
 Cultivating Customer-Led Brand Advocacy
 </li>
 <ul>
 <li>
 Foster loyalty by delivering consistent value across the customer journey.
 </li>
 <li>
 Identify and support client advocates who are excited about our impact.
 </li>
 <li>
 Elevate their voice within the broader community and education ecosystem.
 </li>
 </ul>
 <li>
 Business Development
 </li>
 <ul>
 <li>
 Develop long-term client strategies to increase retention, expansion, and partnership value.
 </li>
 <li>
 Use data to create and execute growth plans that align with client goals.
 </li>
 <li>
 Present compelling proposals and strategic solutions with polish and credibility.
 </li>
 </ul>
 <li>
 Relationship Development
 </li>
 <ul>
 <li>
 Build strong relationships with senior stakeholders, including principals and school heads.
 </li>
 <li>
 Position us as the preferred platform and trusted partner among decision-makers.
 </li>
 </ul>
 <li>
 Collaboration with Product &amp; Marketing
 </li>
 <ul>
 <li>
 Build compelling case studies and success stories that reflect the impact of our solutions.
 </li>
 <li>
 Actively share user feedback and insight with internal teams to support product development and iteration.
 
 </li>
 </ul>
 </ul>
 
 About You
 
 
 
 <ul>
 <li>
 Qualifications
 </li>
 <ul>
 <li>
 A Bachelor&rsquo;s degree in Business Administration, Education, Marketing, Communications, or a related field.
 </li>
 </ul>
 <li>
 Experience
 </li>
 <ul>
 <li>
 Familiarity with SaaS, EdTech, or technology solutions for B2B clients.
 </li>
 <li>
 Experience within the high school and/or higher education industry.
 </li>
 <li>
 5+ years of success in customer success, client experience, account management, or strategic consulting.
 </li>
 <li>
 Proven track record of revenue growth and successful relationship management through strategic thinking, branding, and client enablement.
 </li>
 </ul>
 <li>
 Skills
 </li>
 <ul>
 <li>
 Consultative Approach: Ability to understand client goals and guide them toward strategic solutions.
 </li>
 <li>
 Attention to Detail: Anticipate client needs and deliver tailored, flawless experiences.
 </li>
 <li>
 Analytical Thinking: Strong grasp of data and how to use insights for business and client success.
 </li>
 <li>
 Efficient Communication: Clear, empathetic, and professional communicator across all levels.
 </li>
 </ul>
 <li>
 Qualities
 </li>
 <ul>
 <li>
 Professional Presence: Poised, confident, and articulate with excellent interpersonal skills.
 </li>
 <li>
 Emotional Intelligence: Attuned to subtle cues, empathetic, and solutions-focused.
 </li>
 <li>
 Discretion &amp; Confidentiality: Trusted partner who manages sensitive information with integrity.
 </li>
 <li>
 Relationship-Centric: Invested in building long-term partnerships with a value-first mindset.
 </li>
 <li>
 Ambitious &amp; Self-Driven: Motivated to innovate, improve, and grow in all aspects of your role.
 
 </li>
 </ul>
 </ul>
 
 You&rsquo;re a Notch Above If You Have
 
 
 
 <ul>
 <li>
 An MBA or equivalent postgraduate degree in marketing or business.
 </li>
 <li>
 Familiarity with high school counselling workflows and challenges.
 </li>
 <li>
 Experience engaging directly with C-level education stakeholders.
 
 
 
 </li>
 </ul>
 
 This role will be based in Dubai and the candidate will need to be based there.
 
</div>

Client Partner, Dubai

Deliveroo

<div>The Role
As a Client Partner - Grocery, you will be responsible for managing a portfolio of our largest and most strategic relationships. You will develop and execute joint plans with your grocery partners that create long-term, mutual growth. You will also manage a small team of Account Managers who will support you in the day-to-day running and operations of those partners and help you to identify compelling insights and opportunities which together you will deliver, aligned to your joint plans.
What you'll be doing<ul><li>
Lead a team of Account Managers to pitch, negotiate, and onboard new grocery partners onto the platform</li><li>
Defining and executing joint business plans for your portfolio of grocery partners, ensuring that Deliveroo is the preferred partner of choice</li><li>
Delivering Deliveroo&rsquo;s annual objectives for your partner portfolio by tracking plan implementation, controlling expenditure, and identifying interventions to course-correct where under-performing</li><li>
Working cross-functionally to maximise the potential of your accounts</li><li>
Owning the contract negotiation and renewal process with your grocery partners to agree on terms that unlock mutual value</li><li>
Creating an inclusive, multi-functional team culture that drives team engagement and high-performance</li><li>
Supporting Deliveroo&rsquo;s business leaders in setting the longer-term commercial strategy and partner value proposition for the relevant grocery segments</li></ul>
The Candidate
This will require drive, ambition, and enthusiasm. Requiring a high level of commercial skills and a go-getter attitude, the successful candidate needs excellence in selling, negotiation, and account management, combined with the passion and drive to shape the culture of an inclusive, sustainable, high-performing team.
Requirements<ul><li>
Minimum of 5 years of experience in leading an account management, business development/new business, or commercial team</li><li>
Experience in the Grocery industry is required</li><li>
Must demonstrate a successful track record of revenue growth in account-facing roles, including new business development</li><li>
Ability to define and implement a B2B partner-focused plan, developing creative solutions to complex problems. Bringing clarity to your team to ensure focus is on those actions that have maximum positive impact.</li><li>
Strong/structured communication skills, with a clear aptitude for listening and responding to customer needs, adapting and engaging different audiences.</li><li>
Experience in managing a complex partner or portfolio of partners, including high-value commercial negotiations</li><li>
A team player who can get the best from a multi-functional team, with a win-win/can-do attitude</li></ul>
Why Deliveroo
Our mission is to transform the way you shop and eat, bringing the neighbourhood to your door by connecting consumers, restaurants, shops, and riders. We are transforming the way the world eats and shops by making access to food and products more convenient and enjoyable. We give people the opportunity to buy what they want, as they want it, when and where they want it.
Workplace &amp; Benefits
At Deliveroo, we know that people are the heart of the business and we prioritise their welfare. Benefits differ by country, but we offer many benefits in areas including healthcare, well-being, parental leave, pensions, and generous annual leave allowances, including time off to support a charitable cause of your choice. Benefits are country-specific; please ask your recruiter for more information.
Diversity
We are committed to diversity, equity, and inclusion in all aspects of our hiring process. We recognise that some candidates may require adjustments to apply for a position or fairly participate in the interview process. If you require any adjustments, please don't hesitate to let us know. We will make every effort to provide the necessary adjustments to ensure you have an equitable opportunity to succeed.</div>

Client Partner - Grocery

NielsenIQ

<div><div><div>Purpose of the job:
Acts as the liaison between the clients, commercials, and the operational teams. This role advises, suggests, and discusses solutions with the internal and external clients in terms of NielsenIQ Products without sales activities.
Accountabilities:
Key accountabilities (this area is not a detailed description of activities on the job):<ul><li>
Converting the clients&rsquo; needs into internal work orders</li><li>
Close cooperation with operations and commercial groups to work more effectively with client inquiries processes and tools available</li><li>
Overall accountability for the timely and accurate resolution of client requests including direct contact with the client (email, SF) in regard to technical or operational issues</li><li>
Building positive relationships e.g., to effectively facilitate meetings, provide support and remove obstacles through networking with stakeholders (operations and commercial groups, clients)</li><li>
Contribute to solving elements of regional and global clients&rsquo; requests through collaboration with other countries</li><li>
Support in deep dive for root cause for quality improvement, including quality meeting participation with respective functions.</li><li>
Driving results which lead to significant and sustainable improvements in client satisfaction</li><li>
Providing training for the new joiners and other team members if needed</li><li>
Being responsible in keeping updated the operational documentation</li><li>
Daily work in a multicultural environment through cooperation with stakeholders and colleagues to delivering against the set objectives.</li></ul></div></div><div><div><h2 class="jobSectionHeader">
Qualifications</h2></div><div><ul><li>
Proficiency in Turkish both written and verbal.</li><li>
Fluency in English both written &amp; verbal.</li><li>
Very good end-to-end operational understanding</li><li>
Good understanding of the local market of the country</li><li>
Well-developed analytical skills and very good attention to details</li><li>
Proactivity attitude in recommending suitable solutions</li><li>
Profound combination of operative skills and client orientation</li><li>
Customer service abilities</li><li>
Capabilities to translate client requirements into technical specification</li><li>
Problem solving and Decision-making skills</li><li>
Ability to work and build relationships with stakeholders at various levels of organization</li><li>
Ability to work effectively in a team to achieve goals together</li><li>
Time management skills</li><li>
Very good Excel knowledge and computer literate.</li></ul></div></div><div><div><h2 class="jobSectionHeader">
Additional Information</h2></div><div></div><div>
Our Benefits<ul><li>
Flexible working environment</li><li>
Volunteer time off</li><li>
LinkedIn Learning</li><li>
Employee-Assistance-Program (EAP)</li></ul>

About NIQ
NIQ is the world&rsquo;s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights&mdash;delivered with advanced analytics through state-of-the-art platforms&mdash;NIQ delivers the Full View&trade;. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world&rsquo;s population.
For more information, visit NIQ.com
Want to keep up with our latest updates? 


Our commitment to Diversity, Equity, and Inclusion
At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the https://nielseniq.com/global/en/news-center/diversity-inclusion</div></div></div>

Associate Client Operations Partner

Lucid Group

<div>We&rsquo;re looking for team members who have experience articulating client requests and ensuring the team provide high quality outputs leading to account stability and growth. If this sounds like you, read on!
FULL TIME
US
ABOUT LUCID GROUP
We are a global healthcare communications agency with deep therapeutic expertise that traverses the asset lifecycle, delivering transformative outcomes for healthcare brands for over 20 years.
Our more than 500 highly trained professionals work with speed and agility to craft and execute breakthrough strategies that maximise performance and unlock a brand's full potential.
This position is aligned to one of our four divisions:<ul>
<li>
US MedComms works with both US and Global brand teams to create powerful medical communications solutions for early lifecycle assets.
</li></ul>Our other divisions include:<ul>
<li>
Lucid Consulting brings depth of expertise in the research, development and commercialisation of solutions across therapeutic areas and modalities by streamlining product development, building operational capabilities, innovating, and supporting execution to create value for patients, clients and shareholders.</li>
<li>Lucid Global works with global brand teams at big and mid-tier pharmaceuticals and biotech clients to deliver powerful medical communications solutions for early lifecycle assets.</li>
<li>US Marketing works with clients across the Rx, Medical Device, OTC and Consumer Device categories to deliver compelling communications and promotional solutions to Healthcare Professionals for in-market assets.</li>
</ul>
ABOUT THE ROLE
An Account Director is a senior member of the Client Services Management team responsible for the direction and execution of the client plan in key account(s). They understand their client and are able to articulate the client's request and ensure the team provide high quality outputs leading to account stability and growth. They are responsible for the financial management of the account(s) and delivering against revenue targets.
The Client Services team partner with our Medical team and are responsible for the delivery of projects for our clients. The Account Management team work with available in-house expertise such as our creative team but also with third-party suppliers, and provide appropriate direction, ensuring projects exceed client expectations and are delivered to budget.
An Account Director at Lucid is responsible for:
<ul><li>Providing insights to inform and contribute to the development of the client strategic plan as well as leading understanding throughout their team
</li><li>Building effective internal partnerships with other capabilities to successfully deliver the account plan (medical, project management, creative, strategy, etc)
</li><li>Execution of the client account plan
</li><li>Scoping of medical communications projects and SOW creation</li>
<li>Account team management and performance
</li><li>Financial management and forecast accuracy at account(s) level</li>
<li>Building and maintaining positive and enduring client relationships across multiple levels
</li><li>Being a client business partner and maintaining a comprehensive understanding of client business
</li><li>Account performance, recovery and delivering against revenue targets</li>
<li>Representing the client internally</li>
<li>Developing strong working relationships with our clients, being an established point of contact and being recognised as a strategic partner
</li><li>Managing and helping deliver multiple projects, leading teams where appropriate, including after project review meetings highlighting excellence and areas of improvement
</li><li>Mentoring team members to enable personal development
</li><li>Empowering the team, ensuring things are done well and consistently
</li><li>Highlighting key issues and resolving them quickly
</li><li>Building broad networks, developing pitches and contributing to incremental business
</li><li>Building innovative programs and content
</li><li>Establishing optimal works of working
</li><li>Setting standards for the team
</li><li>Ensuring that we exceed all clients&rsquo; expectations
</li></ul>They are ambassadors for Lucid Group, helping build the profile and client base
 
of the Company.
WHAT WE&rsquo;RE LOOKING FOR
Essential skills:
<ul><li>6+ years experience working in medical communications in an account role</li>
<li>Experienced scoping a variety of medical communications projects</li>
<li>Experienced in coaching, mentoring or managing others
</li><li>Experience working in a fast-paced environment
</li><li>Experience in building strong client partnerships</li>
<li>Experience problem solving and providing solutions
</li></ul>Desirable skills:
<ul><li>Additional experience working in healthcare advertising</li>
<li>Experience in creating innovative strategic programs for clients
</li><li>Demonstrable experience delivering excellent projects for clients, on time and on budget
</li><li>Experience in delivering presentations and leading client pitches</li>
</ul>
WHAT DOES IT MEAN FOR US TO BE LUCID?
At Lucid Group, we transform lives. Always. We believe in providing a culture of authenticity where we can all be ourselves, make real connections, and enjoy the work that we do. Together.
We empower our people to embark on a journey of growth and advancement by offering meaningful learning and development opportunities.
Central to our ethos is our commitment to cultivating an environment that embraces and respects people of all backgrounds and identities, underpinned by a culture of conscious inclusion and support.
The Lucid values are not just mere words; they are the culmination of our collective efforts. Co-created by our people for our people, these values serve as our guiding principles, ensuring that every decision we make positively impacts the lives of the clients, patients, healthcare professionals, and colleagues we serve.
<ul><li>Compassionately Human: We think about the human impact of our actions
</li><li>Accountable Allies: We are the go-to strategic partners for our clients
</li><li>Invent with Intent: We create meaningful solutions to solve real problems
</li><li>Courageously Curious: We challenge ourselves to think disruptively</li>
</ul>
Equal Opportunity Employer: We are an Equal Opportunity Employer and welcome applications from all backgrounds, regardless of race, color, sex, age, pregnancy, marital status, religion, sexual orientation, gender identity, and/or expression or disability.
We are dedicated to offering an inclusive and accommodating recruitment process. If you require any accommodations during the interview, please do not hesitate to contact us.</div>

Account Director

SoCheers

<div>
 
 
 Who are you?
 
 
 <ul>
 <li>
 You are the rainmaker for TITO Films &ndash; spotting, chasing, and sealing opportunities across ad films, branded content, digital films, and long-format storytelling.
 </li>
 <li>
 You know how to open doors &ndash; with brands, agencies, production houses, referrals, and inbound leads.
 </li>
 <li>
 You own the pitch room &ndash; from cracking briefs to treatments, decks, budgets, and closing with impact.
 </li>
 <li>
 You negotiate commercials with confidence, seal the deal, and make onboarding look effortless.
 </li>
 <li>
 You act as a true strategic partner &ndash; aligning creative vision with production execution so every project shines.
 </li>
 <li>
 You treat onboarded projects like your own &ndash; keeping a sharp eye on pre-production, production, and post.
 </li>
 <li>
 You thrive on collaboration with directors, producers, creatives, and post teams &ndash; ensuring delivery is on time, on budget, and at the highest quality.
 </li>
 <li>
 You keep TITO Films&rsquo; creds, reels, and case studies fresh, sharp, and ready to impress.
 </li>
 <li>
 You make client experience seamless, proactive, and solution-driven at every touchpoint.
 </li>
 <li>
 You nurture long-term relationships and always spot upsell &amp; cross-sell opportunities that add real value.
 </li>
 </ul>
 <li>
 </li>
 
 What will you do?
 
 <ul>
 <li>
 Drive TITO Films&rsquo; growth by building new partnerships and nurturing existing ones.
 </li>
 <li>
 Lead pitches end-to-end &ndash; from cracking briefs to closing the room with impact.
 </li>
 <li>
 Negotiate commercials and ensure seamless client onboarding.
 </li>
 <li>
 Work closely with directors, producers, and creatives to deliver films that shine.
 </li>
 <li>
 Oversee budgets, timelines, and execution across pre, production, and post.
 </li>
 <li>
 Keep our reels, decks, and creds sharp, fresh, and market-ready.
 </li>
 <li>
 Spot opportunities to upsell and cross-sell, always adding genuine value.
 </li>
 <li>
 Champion client experience &ndash; proactive, solution-driven, and memorable.
 </li>
 </ul>
 
 
</div>

Business Development Manager - Films

stanley Stella

<div><h4 class="jobSectionHeader">Mission</h4>
This role will act as a trusted partner, consultant, and growth driver for our Key Customer/distributor SanMar. The role will bring expertise in imprint solutions and promotional products, paired with a passion for building relationships and delivering creative, revenue-driving programs and ready to elevate both client brands and our business.<h4 class="jobSectionHeader">
Main responsibilities</h4><ul><li>
Drive Growth &amp; Retention<ul><li>
Own and expand the distribution of our product within SanMar developing the ST/ST story and approach within SM.</li><li>
Build tailored account strategies to maximize SanMar engagement, sales growth, and profitability.</li><li>
Identify new revenue opportunities through consultative selling, cross-selling, and upselling.</li></ul></li><li>
Strengthen Client Partnerships<ul><li>
Serve as the primary point of contact for senior stakeholders at SanMar.</li><li>
Deliver insights and recommendations that position us as a go-to partner.</li><li>
Ensure an exceptional client experience from concept to delivery.</li></ul></li><li>
Lead Business Development<ul><li>
Partner with leadership to pursue enterprise-level opportunities.</li><li>
Keep a pulse on market and industry trends to bring fresh, innovative ideas to clients.</li></ul></li><li>
Collaborate &amp; Influence<ul><li>
Work closely with internal teams (creative, marketing, sourcing, operations, logistics) to deliver flawless solutions.</li><li>
Contribute to strategic planning and continuous improvement of our sales approach.</li></ul></li><li>
Performance &amp; Reporting<ul><li>
Monitor account health and performance, delivering accurate forecasts and reports.</li><li>
Conduct regular business reviews with clients and internal stakeholders.</li></ul></li></ul><h4 class="jobSectionHeader">
Your profile</h4><ul><li>
7+ years of experience in key account management, business development, or higher sales within the imprint, promotional products, or branded merchandise space with ideally a good knowledge of distributors</li><li>
A proven track record of growing enterprise-level accounts and exceeding revenue targets.</li><li>
Strong grasp of imprinting techniques, product customization, and merchandising trends.</li><li>
Exceptional relationship-building, negotiation, and communication skills.</li><li>
Entrepreneurial mindset with the ability to work independently and as part of a collaborative team.</li><li>
Willingness to travel within the West Coast region.</li></ul><h4 class="jobSectionHeader">
About us</h4>
Stanley/Stella is the European leader in premium, sustainable blank apparel. Over the past decade, we&rsquo;ve built the strongest brand in our industry &mdash; driven by a deep sense of purpose and a clear vision for the future of fashion. 
 
As a global company with multiple entities worldwide, we operate with integrity and care at every level. Sustainability is embedded in every decision we make &mdash; from the way we design our products to the long-term partnerships we build across our supply chain. We hold ourselves accountable not only for what we create, but how we create it. 
 
Excellence is our standard &mdash; from product quality to customer experience. We are uncompromising when it comes to detail, consistency, and delivering on our promises. And as the world evolves, so do we. Innovation fuels our ambition, inspiring us to challenge the norm, explore new ideas, and keep moving forward. 
 
At Stanley/Stella, we&rsquo;re not just shaping the future of responsible fashion &mdash; we&rsquo;re doing it together, with intention and heart. 
 
Ready to be part of the journey? 
 
Learn more: careers | Stanley/Stella</div>

Senior Key Account Manager – SanMar

Soluis

<div>Customer Success/ Account Manager- UAE

Based Dubai with travel across UAE

Permanent/ Full time contractor

Salary dependent on experience: Base + OTE 
At Soluis we create engaging experiences beyond the boundaries of imagination that deliver a positive and lasting impact. We work with world leading organisations, focusing on real estate, leveraging appropriate technology to engage audiences using real-time games platforms delivering across the entire range of xR platforms. 
Due to growth, we are seeking a proactive Customer Success / Account Manager to manager our client relationships, ensuring smooth adoption and high-value outcomes across virtual twins, immersive installations, and real-estate visualisation solutions. You&rsquo;ll act as the client&rsquo;s trusted partner &mdash; managing ongoing support and success for existing clients while also helping showcase our solutions to potential new clients in person. 
You will:
<ul>
<li>Serve as the first point of contact for existing clients, translating design intent into actionable guidance for visualisation teams.</li>
<li>Host Unreal Engine virtual twin sessions, immersive demos, and workshops</li>
<li>Capture client feedback, document decisions, and feed actionable insights into workflows and roadmaps.</li>
<li>Draft proposals and scopes, providing fast, clear turnarounds for client requests.</li></ul> 


You have:
<ul>
<li>3&ndash;6 years of experience in client success, account management, or project-side client partnerships within architecture, real estate, or creative media production.</li>
<li>Hands-on experience with Unreal Engine, immersive environments, or XR/AV setups.</li>
<li>Strong stakeholder management, facilitation, and presentation skills, especially in-person demos.</li>
<li>Technical fluency to bridge client design teams and production workflows.</li>
<li>A degree in a relevant field (Architecture, Engineering, Interactive Media) or equivalent experience.</li></ul> 


With experience of working in the UAE, you should have fluent written and spoken English and a driving licence. 
We look forward to hearing from you

#LI-Remote</div>

Customer Success/ Account Manager- UAE

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