client partner

NielsenIQ

<div>Company Description 
NIQ is the world&rsquo;s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights&mdash;delivered with advanced analytics through state-of-the-art platforms&mdash;NIQ delivers the Full View&trade;.
NIQ, is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world&rsquo;s population. For more information, visit NIQ.com. 
Job Description 
Purpose of the job:
Acts as the liaison between the clients, commercials, and various operational teams. This role advises, suggests, and discusses solutions with the internal and external clients in terms of NielsenIQ Products for all operational matters, without sales activities, as well as builds operational trust in the data and its quality. This role is a client-facing role. 
Accountabilities:<ul><li>
Ensure regular execution of the BAU deliverables maintenance and delivery to clients</li><li>
Communicate to client in case of BAU delivery encounters: delay (limited scope), rework, as well as align with CS on prioritization</li><li>
Coordinate with BAU on post-production and pre-delivery checks for clients</li><li>
Act upon the incident management process according to the formalized process and RACI</li><li>
Responsible for quality assurance &amp; resolution of operational escalations &ndash; working with Customer Support (which is Accountable / SPOC for client) &amp; Data Operations</li><li>
Attend, contribute to and coordinate with Data Ops regular operations &amp; quality reviews and escalation-related face-to-face meetings with client &ndash; in alignment with Customer Support</li><li>
Attend and contribute to internal meetings eg. regular CHT, QEM incl. clarification of root causes, etc., and escalations/wellness-related incl. improvement plans preparation</li><li>
Accountable for delivery of operational projects incl. Product Enhancements and any major global operational changes incl. communication, discussing technical questions around process, technical possibilities, recommend effective solutions, defining delivery targets and communicate progress, risk, status reporting, etc.</li><li>
Drive design of operational solutions with the internal and external clients incl. identifying client&rsquo;s needs and translating them into technical specifications in consideration of technical capabilities and limitations</li><li>
Prepare and communicate impact analysis on syndicated data at country or category level</li><li>
Capture and share lessons learned related to solved issues</li><li>
Identify gaps and areas for improvement in the process</li><li>
Contribute to resolving elements of regional &amp; global clients&rsquo; queries via collaboration with other countries</li><li>
Accountable for E2E timely and accurate resolution of operational client requests and issues, incl. direct client communication for:</li><li>
Support in resolution of other operational client queries, with communication back to Customer Support team for:</li><li>
Triage tickets and cooperate closely with various operations departments to resolve client queries through an efficient workflow &ndash; being the only gate way for Commercial teams to Data Ops departments</li><li>
Responsible for ensuring SLA &amp; service standards - for query types of Operations Clients Partner is responsible for</li><li>
Operational client requests and issues resolution include among others also DDM</li><li>
Use available operational tools to perform all necessary verifications and investigations:</li></ul> 

Qualifications 
<ul><li>
Bachelor&rsquo;s Degree and above</li><li>
Experience in market research with a focus on Operations.</li><li>
Ability to manage multiple priorities in a fast-paced environment</li><li>
Exceptional communication and stakeholder management skills</li><li>
Good understanding of the local FMCG industry</li><li>
Demonstrates a &ldquo;Can-Do&rdquo; &amp; results-oriented attitude</li><li>
Ability to work effectively in a team to achieve goals together</li><li>
Require Good Excel knowledge and Power BI preferred</li></ul> 

Additional Information<div></div> 
Our Benefits<ul><li>
Flexible working environment</li><li>
Volunteer time off</li><li>
LinkedIn Learning</li><li>
Employee-Assistance-Program (EAP)</li></ul>

About NIQ
NIQ is the world&rsquo;s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights&mdash;delivered with advanced analytics through state-of-the-art platforms&mdash;NIQ delivers the Full View&trade;. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world&rsquo;s population.
For more information, visit NIQ.com
Want to keep up with our latest updates?
Follow us on: LinkedIn | Instagram | Twitter | Facebook

Our commitment to Diversity, Equity, and Inclusion
NIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide. Learn more about how we are driving diversity and inclusion in everything we do by visiting the NIQ News Center: https://nielseniq.com/global/en/news-center/diversity-inclusion</div>

Operations Client Partner

Globant

<div>
 At Globant, we are working to make the world a better place, one step at a time. We enhance business development and enterprise solutions to prepare them for a digital future. With a diverse and talented team present in more than 30 countries, we are strategic partners to leading global companies in their business process transformation.
 
 
 We seek a
 
 Client Partner Senior
 
 , who shares our passion for innovation and change. This role is critical to helping our business partners evolve and adapt to consumers' personalized expectations in this new technological era.
 
 
 You will get the chance to:
 
 
 <ul>
 <li>
 Responsible for the entire sales process including lead qualification, pre-sales activities such as demos, and contract completion.
 </li>
 <li>
 Create and negotiate complex quotes, RFIs/RFPs, and contracts as well as be in charge of the preparation, implementation and closure of sales negotiations at decision-making level.
 </li>
 <li>
 Responsible for the Strategic advancement of customer relations, ensuring a high level of customer satisfaction and customer retention as well as identifying the up-selling potential.
 </li>
 <li>
 Develop new opportunities through networking.
 </li>
 <li>
 Manage the sales cycle, perform lead qualification, arrange and provide presentations, quote and close the sales cycle.
 </li>
 <li>
 Develop, negotiate and close long-term agreements.
 </li>
 <li>
 Deal with implementation and onsite/offshore development staff to ensure smooth delivery and customer satisfaction.
 </li>
 <li>
 Report account activity, opportunity status and other details.
 </li>
 <li>
 Be Capable of dealing with calls at an executive level, developing solutions that help our clients, and then mobilizing internal assets to deliver on time and above expectations.
 </li>
 <li>
 Be comfortable giving software demonstrations and speaking to technical and non-technical executives alike
 </li>
 <li>
 Excellent communication skills and analytical skills.
 
 
 
 </li>
 </ul>
 This job can be filled in
 
 Dubai onsite
 
 .
 
 
 Create with us digital products that people love. We will bring businesses and consumers together through AI technology and creativity, driving digital transformation to impact the world positively.
 
 
 We may use AI and machine learning technologies in our recruitment process. Compensation is determined based on skills, qualifications, experience, and location. In addition to competitive salaries, we offer a comprehensive benefits package. Learn more about our commitment to diversity and inclusion and
 
 Globant&rsquo;s Benefits.
 
</div>

Client Partner - UAE - Dubai

Influencer

<div>
 
 Who are we?
 
 
 
 We are the originators of influencer marketing.
 
 
 Influencer is an agency built at the intersection of creativity, data, and technology with a unique &lsquo;people power &amp; platform power&rsquo; approach.
 
 
 From big brand launches to shifting perceptions and from riding fast trends to driving footfall, Influencer builds ideas with impact to deliver outcomes that drive your business forward via an unmatched client experience.
 
 
 Campaigns are underpinned by Influencer&rsquo;s game-changing proprietary technologies, which are supercharged by official partnerships and data integrations with the world&rsquo;s leading social platforms for real-time and accurate reporting. Influencer is an Official Global Marketing Partner of both TikTok and Meta.
 
 
 We believe the more tangible, scaled outcomes that creators produce drive impact beyond just likes and impressions. Influencer is championing the &lsquo;True Human Influence&rsquo; movement; on a mission for creator campaigns to be judged in the same way as other media activations.
 
 
 Founded by OG YouTube creator Caspar Lee &amp; entrepreneur Ben Jeffries, Influencer has been helping brands navigate the ever-evolving influencer marketing landscape since 2015. In that time they have developed valuable knowledge, experience, and technology that have enabled them to deliver thousands of campaigns, for hundreds of brands in markets across the world. Today, Influencer has a team of 120+ of the best talent in the industry, working across Europe, North America, and the Middle East. From Google to Coca-Cola, from Amazon to Microsoft, and from TikTok to Meta - they work with companies, brands, and agencies across every vertical, building meaningful relationships between brands, creators, and their audiences.
 
 
 
 Job Title
 
 
 
 Account Director, Client Services
 
 
 
 Reporting of the role
 
 
 
 This role reports to the Managing Director, MENA
 
 
 
 Overview Of The Job
 
 
 
 In this exciting role, you will be working directly with some of our most high-profile clients and social platforms. You will work collaboratively with the London team and report to the Managing Director - MENA while being responsible for successfully nurturing and growing our client relationships and partnerships across the MENA region.
 
 
 
 3 Best Things About The Job
 
 
 
 
 <ul>
 <li>
 Be part of the only Global influencer agency present in Saudi Arabia
 </li>
 <li>
 The chance to learn from and knowledge share with the global teams
 </li>
 <li>
 Joining the business at a time of growth and expansion in the MENA region
 
 
 
 </li>
 </ul>
 
 Measures of success &ndash;
 
 
 
 
 In the first few months, you would have:
 
 
 
 
 <ul>
 <li>
 Met the team: Spent 1:1 with your direct and indirect reports to build rapport, understand their roles and responsibilities, and set up regular meeting cadences.
 </li>
 <li>
 Met clients and social media platforms: Instilled yourself with main POCs at relevant clients and social platforms to enhance our partnerships and maximize value.
 </li>
 <li>
 Familiarised yourself with key processes: Particular reference to our pitching process, finance processes and pricing process.
 </li>
 <li>
 Learned our key systems: Reference to HubSpot for the pipeline, Google Sheets for revenue tracking, Waves for campaign management, and others.
 </li>
 <li>
 Learned the pitch: How to pitch our services effectively, understand our key client, and case study examples.
 </li>
 <li>
 Creator and client management: Overseeing creator management and senior client discussions, ensuring campaign objectives are met while maintaining the agency&rsquo;s margin goals.
 
 
 
 </li>
 </ul>
 
 Roles &amp; Responsibilities:
 
 
 
 
 <ul>
 <li>
 Strong focus on the growth of strategic and key accounts within Partnerships, with expert knowledge of the creator industry.
 </li>
 <li>
 Line manager to Account Director / Account Managers, can hold direct reports accountable and provide insightful and strategic solutions and recommendations to support the growth and retention of their accounts.
 </li>
 <li>
 Leads by example within the team across all key accounts, growing and nurturing our clients, and positioning us as a trusted, reliable partner while maintaining and enhancing our reputation.
 </li>
 <li>
 A main point of contact for clients and partners, considered to be a reliable and responsive team leader, and industry expert.
 </li>
 <li>
 High-level oversight - ensuring all tasks are being executed inline with both platform partner and Business Director standards and expectations.
 </li>
 <li>
 Prioritises client relationships, and takes ownership of key accounts to drive growth and repeat business, working collaboratively to support new business opportunities.
 </li>
 <li>
 Can source and sign-off on effective solutions for complex campaign related issues.
 </li>
 <li>
 Strategic, commercial and analytical thinker - applies deeper level thinking and detail to delivery, client management, partnerships, and reporting. Leads on developing impactful content strategies; show your experience and advice on what works.
 </li>
 <li>
 Ability to lead on creating post campaign reports, working closely with the measurement team and presenting them to clients.
 </li>
 <li>
 Highly-organised &amp; effective leader. Focused on continuously improving and scaling client service and delivery, while maintaining high standards and driving efficiencies for high impact results.
 </li>
 <li>
 Knowledge of different platform features, formats and placements as well as paid media and cross-funnel marketing solutions.
 
 
 
 </li>
 </ul>
 
 What you will need:
 
 
 
 
 <ul>
 <li>
 Several years working as an Account Director or Client Partner and the ability to not just help us win business, but the ability to nurture and grow our client relationships.
 </li>
 <li>
 Existing experience in influencer marketing or media / advertising.
 </li>
 <li>
 You are passionate about and have an understanding of influencer marketing, social media and digital marketing and how it&rsquo;s evolving along with the travel sector.
 </li>
 <li>
 You are commercially aware, organised, confident and communicate exceptionally well.
 </li>
 <li>
 You are meticulous with your planning and can think of creative ways to get ahead of the game and exceed your targets.
 </li>
 <li>
 You are a self starter and happy to work autonomously as well as part of a team.
 
 
 
 </li>
 </ul>
 
 A few of our core benefits:
 
 
 
 
 <ul>
 <li>
 Remote working model
 </li>
 <li>
 Enhanced Parental Leave policies
 </li>
 <li>
 Private Health Insurance
 </li>
 <li>
 Wellness programmes and resources
 
 
 
 </li>
 </ul>
 For more information on our benefits, perks and what makes us unique, please visit our website here
 
 
 At Influencer, we&rsquo;re committed to cultivating an environment that promotes diversity, equity and inclusion. We promote DEI in our workplace and are a global community who believe our unique qualities should be celebrated. We want everyone at Influencer to bring their authentic selves to work everyday, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We are committed to embedding Diversity, Equity &amp; Inclusion into everything we do at Influencer, making it part of our culture. All we ask is that you have a passion for Influencer Marketing and a desire to be a part of one of the fastest growing companies within this exciting industry.
</div>

Account Director, MENA

<div>Job Description 
Client Consulting:
1. Trusted partner: Understand the client needs, deliver with excellence, make an impact
2. Drive client satisfaction by providing insights and actionable recommendations during presentations or business reviews
3. Attend client planning meetings and contribute by providing Nielsen insights and solutions to the client&rsquo;s business needs.
3. Communication with mid-level clients on their research queries
4. Able to handle presentations with mid level clients or audiences
5. Crisis management: Able to tackle some of the client communication, particularly with mid-level clients.
6. Taking ownership of project in terms of client relation as well as consulting / partnering with client through the project life cycle
7. Ensure all presentations done by reports tell a clear story, provide insights and actionable recommendations 
 
Commercial Leadership:
1. Aids AD/CS Lead with simple tasks related to scoping for projects (checking databases, target groups etc) and attends client briefing calls when needed
Project Management:
1. Proactively identify and address client issues and needs.
2. Stays in loop on all stages of project management and monitors progress
3. Ensure the services provided to clients are timely and precise according to client business needs and specifications while meeting the company's quality standards
4. Handles all day to day client communication on projects, using good judgment on when to involve manager.
5. Meets internal &amp; external deadlines for all deliverables 
 
Thought Leadership- Integration:
1. Strengthen category / client knowledge
2. Develops strategic understanding of industry trends, competition and opportunities of Nielsen
3. Make an impact for the team / client
4. Starts to consult on client business issues related to the improvement of innovations
Team/People<ul><li>
Is a good role model for day to day behaviour in the office</li><li>
Seeks and provides guidance to peers</li><li>
Serves as a mentor (formal or informal)</li></ul> 

Additional Information<div></div> 
Our Benefits<ul><li>
Flexible working environment</li><li>
Volunteer time off</li><li>
LinkedIn Learning</li><li>
Employee-Assistance-Program (EAP)</li></ul>

About NIQ
NIQ is the world&rsquo;s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights&mdash;delivered with advanced analytics through state-of-the-art platforms&mdash;NIQ delivers the Full View&trade;. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world&rsquo;s population.
For more information, visit NIQ.com
Want to keep up with our latest updates?
Follow us on: LinkedIn | Instagram | Twitter | Facebook

Our commitment to Diversity, Equity, and Inclusion
At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the https://nielseniq.com/global/en/news-center/diversity-inclusion</div>

Senior Analyst - Innovation

HCLTech

<div>
 
 HCLTech is hiring for Account Manager for Chennai &amp; Hyderbad location.
 
 
 
 
 
 
 Job description -
 
 
 
 The purpose of the role is to develop, manage and nurture relationships with clients and alliance partners to drive profitable growth from farming activities thereby developing sustainable relationships and continuous improvement in customer engagement.
 
 
 
 
 
 
 Desired Skills and Experience
 
 
 <ul>
 <li>
 Demonstrated abilities previously as account manager in managing operational excellence and selling IT or engineering services
 </li>
 <li>
 Strong ability to Cross-Sell and Up-Sell HCL Services and Software solutions
 </li>
 <li>
 Independent, entrepreneurial thinking approaching client partner role as &ldquo;CEO of the account&rdquo; taking complete ownership of account growth and partnership success.
 </li>
 <li>
 Bachelor&rsquo;s Degree in a technical or business field with MBA or Masters in technical area being highly desirable
 </li>
 <li>
 English: Strong written and oral communication skills with proven ability to develop compelling proposals and business plans
 </li>
 <li>
 Readiness to travel
 </li>
 </ul>
</div>

Account Manager

<div><div><h3 class="jobSectionHeader">Who We Are:</h3>

At VML, we are a beacon of innovation and growth in an ever-evolving world. Our heritage is built upon a century of combined expertise, where creativity meets technology, and diverse perspectives ignite inspiration. With the merger of VMLY&amp;R and Wunderman Thompson, we have forged a new path as a growth partner that is part creative agency, part consultancy, and part technology powerhouse.

Our global family now encompasses over 30,000 employees across 150+ offices in 64 markets, each contributing to a culture that values connection, belonging, and the power of differences. Our expertise spans the entire customer journey, offering deep insights in communications, commerce, consultancy, CRM, CX, data, production, and technology. We deliver end-to-end solutions that result in revolutionary work.</div>
<h3 class="jobSectionHeader">
Job Summary:</h3>

The Senior Account Manager is a critical leader within our Client Services team, responsible for cultivating and expanding relationships with a portfolio of key advertising clients. This role acts as the central conduit between the client's marketing objectives and our agency's creative and strategic output. The Senior Account Manager is a strategic partner to clients, understanding their brand, business challenges, and competitive landscape, while also being an internal champion for the client's vision. They are adept at guiding complex advertising campaigns from brief to execution, ensuring strategic alignment, creative excellence, and measurable results, ultimately driving client satisfaction, retention, and agency growth.

<h3 class="jobSectionHeader">Key Responsibilities:</h3>

1. Strategic Client Partnership &amp; Brand Stewardship:
<ul>
<li>Serve as the primary strategic point of contact for assigned client accounts, building deep, trusted relationships with marketing directors, brand managers, and C-suite stakeholders.</li>
<li>Develop a profound understanding of the client's brand, business objectives, target audience, market position, and competitive environment.</li>
<li>Proactively identify client challenges and opportunities, translating them into actionable agency briefs and strategic recommendations.</li>
<li>Champion the client's brand and business goals internally, ensuring all agency work aligns with their strategic vision and brand guidelines.</li>
<li>Lead regular client meetings, including strategic reviews, campaign kick-offs, and performance debriefs, providing insightful analysis and actionable next steps.</li>
</ul>
2. Campaign Management &amp; Agency Operations:
<ul>
<li>Oversee the end-to-end lifecycle of advertising campaigns, from initial brief development and strategic planning to creative execution, media placement (if applicable), and post-campaign analysis.</li>
<li>Collaborate closely with internal agency teams (Strategy, Creative, Media, Production, Digital, Analytics) to ensure seamless workflow, timely delivery, and high-quality output.</li>
<li>Effectively translate client feedback into clear, actionable direction for creative and production teams, maintaining strategic integrity.</li>
<li>Manage project timelines, budgets, and resources for assigned accounts, ensuring profitability and adherence to scope.</li>
<li>Anticipate potential issues and proactively develop solutions to keep projects on track and client expectations managed.</li>
</ul>
3. Communication, Collaboration &amp; Leadership:
<ul>
<li>Act as the central communication hub between the client and all internal agency departments, ensuring clear, consistent, and timely information flow.</li>
<li>Provide clear, concise, and inspiring briefs to creative and strategy teams, ensuring they have all necessary information to develop impactful work.</li>
<li>Present creative concepts and strategic recommendations to clients with confidence and persuasive storytelling.</li>
<li>Mentor and guide junior account team members, fostering their professional development and understanding of agency processes.</li>
<li>Stay abreast of advertising industry trends, emerging technologies, and competitive activities to inform client strategies and agency offerings.</li>
</ul><h3 class="jobSectionHeader">Qualifications:</h3>
<ul><li>Education: Bachelor's degree in marketing, Advertising, Communications, Business, or a related field.</li>
<li>Experience:</li>
<li>3-5 years of progressive experience in account management specifically within an advertising agency.</li>
<li>Proven track record of successfully managing and growing a portfolio of diverse advertising clients and campaigns (e.g., brand, digital, social, traditional, integrated).</li>
<li>Demonstrated ability to lead complex projects from brief to launch, on time and on budget.</li>
<li>Skills:</li>
<li>Exceptional strategic thinking and problem-solving abilities, with a strong understanding of marketing principles and brand building.</li>
<li>Outstanding communication, presentation, and negotiation skills, both written and verbal.</li>
<li>A keen eye for creative excellence and the ability to provide constructive feedback to creative teams.</li>
<li>Strong financial acumen and experience managing budgets and scopes of work.</li>
<li>Ability to thrive in a fast-paced, dynamic agency environment, managing multiple projects and deadlines simultaneously.</li>
<li>Highly organized, detail-oriented, and proactive.</li>
<li>A collaborative spirit and a passion for building strong relationships with both clients and internal teams.</li>
<li>Fluency in both Arabic and English (written and spoken) is essential.</li>
<li>Saudi National preferred.</li>
</ul>
#LI-EMEA

<div>We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we've adopted a hybrid approach, with teams in the office an average of four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.

WPP (VML) is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

VML is a WPP Agency. For more information, please visit our website, and follow VML on our social channels via Instagram, LinkedIn, and X.

When you click &quot;Submit Application&quot;, this will send any information you add below to VML. Before you do this, we think it's a good idea to read through our Recruitment Privacy Policy. California residents should read our California Recruitment Privacy Notice. This explains what we do with your personal data when you apply for a role with us, and, how you can update the information you have provided us with or how to remove it.</div></div>

Senior Account Manager

Zeta

<div>
 
 Zeta is a Next-Gen Banking Tech company that empowers Banks and FinTechs to launch banking products for the future. It was founded by Bhavin Turakhia and Ramki Gaddipati in 2015.
 
 
 Our flagship processing platform - Zeta Tachyon - is the industry&rsquo;s first modern, cloud-native, and fully API-enabled stack that brings together issuance, processing, lending, core banking, fraud &amp; risk, and many more capabilities as a single-vendor stack. 20M+ cards have been issued on our platform globally.
 
 
 Zeta is actively working with the largest Banks and FinTechs in multiple global markets transforming customer experience for multi-million card portfolios.
 
 
 Zeta has over 1700+ employees - with over 70% roles in R&amp;D - across locations in the US, EMEA, and Asia. We raised $280 million at a $1.5 billion valuation from Softbank, Mastercard, and other investors in 2021. Learn more @
 
 www.zeta.tech
 
 ,
 
 careers.zeta.tech
 
 , Linkedin, Twitter
 
 
 
 
 
 
 About Genesis:
 
 Genesis is Zeta's Marketing Centre of Excellence. We work alongside Zeta&rsquo;s business units, leadership, and select external clients to deliver high-impact creative, digital, and communication solutions. Our capabilities span brand strategy, design, content, digital marketing, events, and web engineering. As part of Zeta, we move fast, partner deeply, and deliver work that drives business outcomes.
 
 
 
 
 
 
 About the Role:
 
 As an Associate - Account Management, you&rsquo;ll be the face of the Marketing Centre of Excellence for your assigned accounts. You&rsquo;ll partner closely with internal and external clients, understand their priorities inside-out, manage day-to-day requirements, and make sure projects land with impact. You&rsquo;ll own relationships end-to-end&mdash;turning needs into clear briefs, coordinating delivery across teams, and ensuring quality and timelines are never in doubt.
 
 
 
 
 
 
 Responsibilities
 
 
 <ul>
 <li>
 
 Client Partnership
 
 </li>
 <li>
 Act as the primary point of contact for assigned accounts.
 </li>
 <li>
 Build strong, trust-based relationships by understanding business goals and challenges.
 </li>
 <li>
 Spot opportunities to add value and push work forward.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 
 Briefing &amp; Requirement Management
 
 </li>
 <li>
 Gather clear, actionable requirements from clients.
 </li>
 <li>
 Translate business needs into concise, on-point briefs.
 </li>
 <li>
 Manage timelines, deliverables, and approvals with discipline.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 
 Cross-Function Coordination
 
 </li>
 <li>
 Work across Genesis&rsquo; capabilities:
 </li>
 <li>
 Creative Design: Branding, visual identity, campaign design.
 </li>
 <li>
 Content &amp; Copywriting: Marketing messaging, articles, scripts, presentations.
 </li>
 <li>
 Digital Marketing: Paid media, performance campaigns, social.
 </li>
 <li>
 Web Engineering: Landing pages, portals, campaign microsites.
 </li>
 <li>
 Events &amp; Experiences: Internal and external event execution.
 </li>
 <li>
 Keep all teams aligned on goals, timelines, and quality standards.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 
 Creative &amp; Communication Delivery
 
 </li>
 <li>
 Oversee campaign assets, marketing materials, and communication outputs.
 </li>
 <li>
 Ensure work is on-brand, consistent, and tied to business objectives.
 </li>
 <li>
 Drive structured, efficient feedback loops.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 
 Client Satisfaction &amp; Reporting
 
 </li>
 <li>
 Track CSAT for your accounts and act on insights.
 </li>
 <li>
 Hold regular check-ins to strengthen relationships.
 </li>
 <li>
 Share periodic performance and progress reports.
 </li>
 </ul>
 
 
 
 
 
 Skills
 
 
 <ul>
 <li>
 Strong communication and relationship-building skills.
 </li>
 <li>
 Ability to manage multiple stakeholders and priorities.
 </li>
 <li>
 Detail-oriented with a problem-solving mindset.
 </li>
 <li>
 Familiarity with creative workflows is a plus.
 </li>
 </ul>
 
 
 
 
 
 Experience and Qualifications
 
 
 <ul>
 <li>
 1&ndash;2 years in account management, client servicing, or business partnership roles in a creative or marketing environment.
 </li>
 </ul>
 
 
 
 
 
 Equal Opportunity
 
 
 
 Zeta is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We encourage applicants from all backgrounds, cultures, and communities to apply and believe that a diverse workforce is key to our success
 
 
 
</div>

Associate/Sr Associate - Marketing

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