client relations assistant

Defense Holdings, Inc.

Defense Holdings, Inc. (DHi)
<br><b>Location:</b> Hybrid (US)
<br><b>Employment Type:</b> Full-Time
<br><b>Department:</b> Client Services / Support
<br><b>Reports To:</b> Client Services Manager
<br><br>
Position Summary
<br><br>
Defense Holdings, Inc. (DHi) is seeking an Administrative Assistant – Client Relations to support the Client Services team with day-to-day administrative tasks and help maintain positive relationships with clients. The ideal candidate will be a proactive and organized individual, responsible for managing client communications, organizing meetings, and ensuring that client needs are met in a timely and professional manner.
<br><br>
Key Responsibilities
<br><br>
Client Communication & Support
<br><br>
<ul>
<li>Serve as the primary point of contact for clients, responding to inquiries and requests in a professional manner.</li>
<li>Maintain detailed records of client interactions and ensure follow-up on outstanding issues.</li>
<li>Coordinate meetings, calls, and other client-related activities to ensure timely responses.</li>
</ul>
Administrative Support
<br><br>
<ul>
<li>Provide administrative support to the Client Services team, including scheduling appointments, preparing documents, and maintaining files.</li>
<li>Assist in preparing reports, presentations, and other client-facing materials.</li>
<li>Maintain and update client databases, ensuring accurate and up-to-date information.</li>
</ul>
Required Qualifications
<br><br>
<ul>
<li>Associate's degree in Business Administration, Communications, or a related field.</li>
<li>2+ years of experience in administrative support, particularly in client relations or customer service.</li>
<li>Strong organizational, communication, and time management skills.</li>
<li>Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).</li>
</ul>
Preferred Qualifications
<br><br>
<ul>
<li>Experience in client services or customer-facing roles in a corporate environment.</li>
<li>Familiarity with CRM software.</li>
</ul>
Core Competencies
<br><br>
<ul>
<li>Client-Focused: Strong customer service orientation with the ability to build and maintain client relationships.</li>
<li>Organizational Skills: Ability to manage multiple tasks and prioritize effectively.</li>
<li>Communication: Strong written and verbal communication skills.</li>
</ul>
Work Environment
<br><br>
<ul>
<li>Professional office environment (or hybrid/remote if applicable).</li>
<li>Occasional travel may be required.</li>
</ul>
Compensation & Benefits
<br><br>
Defense Holdings, Inc. (DHi) offers a competitive compensation package including:
<br><br>
<ul>
<li>Competitive base salary (commensurate with experience)</li>
<li>Medical, Dental, and Vision Insurance</li>
<li>401(k) with company match</li>
<li>Paid Time Off (PTO) and Holidays</li>
<li>Life and Disability Insurance</li>
<li>Professional development opportunities</li>
</ul>
Equal Opportunity Employer Statement
<br><br>
Defense Holdings, Inc. (DHi) is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other protected characteristics in accordance with applicable laws.

Administrative Assistant - Client Relations

Scott & Associates

<div><p>Scott &amp; Associates, P.C., operating in partnership with S&amp;A Legal Management Services, Inc., is a legal recoveries organization committed to providing exceptional legal representation to industry clients.</p><p>
 We pledge to provide distinctive quality and unparalleled service. Each employee is essential to fulfilling our mission and achieving our vision through the hard work, dedication, and collaborative spirit.</p><p></p><p><br>
We are currently seeking a Client Relations Assistant to join our Client Services team.</p><h2 class="jobSectionHeader"><b>
Essential Duties and Responsibilities</b></h2><p>
The essential functions include, but are not limited to the following:</p><ul><li>
Partner with internal resources to research and respond to client inquiries timely</li><li>
Communicate and distribute account level status updates</li><li>
Responsible for client specific file monitoring and exceptions reporting</li><li>
Clearly communicate client guidelines and policies to internal staff</li><li>
Maintain knowledge of specific client policies as well as laws governing debt collection</li></ul><h2 class="jobSectionHeader"><b>
Minimum Qualifications (Knowledge, Skills, and Abilities)</b></h2><ul><li>
Ability to work efficiently with excellent attention to detail in a high-volume fast paced environment</li><li>
Minimum of two years' outbound call center experience</li><li>
Effective oral and written communication skills with knowledge of correct grammar, spelling, and punctuation usage</li><li>
Proficient in Microsoft Office applications such as Word, Excel, and Power Point; ability to operate basic office equipment such as a copy machine, fax machine, printer, scanner, and computer; proficient with internet research</li><li>
Ability to multi-task and manage time effectively</li><li>
Ability to be flexible to adapt and act quickly when urgent matters require it</li><li>
Ability to work and maintain patience with diversified individuals of various ethnic backgrounds and professional competencies</li></ul></div><p></p>

Client Services Liaison

Axis Community Health

<div><div><div><b>(TEMPORARY 6 MONTHS)</b></div></div><p>
</p><div><div><b>Company Description</b>:
</div></div><div><div>Axis Community Health, a nonprofit established in 1972, provides comprehensive healthcare services to over 15,000 individuals across all age groups in the Tri-Valley area. The mission of Axis Community Health is to provide quality, affordable, accessible and compassionate health care services that promote the well-being of all members of the community.</div></div><p>
</p><div><div>Our mission is rooted in delivering high-quality patient care, encompassing primary healthcare, mental health support, and dental services. We are committed to ensuring access to essential healthcare services for every member of our community, irrespective of financial status, living situation, or insurance coverage.</div></div><p>
</p><div><div><b>Job Summary:</b></div></div><div><div>
As a Front Desk Receptionist for Axis Community Health, the main responsibilities include greeting patients and visitors, directing them to the appropriate location and services, and providing courteous and helpful assistance. It is very important to maintain client privacy and confidentiality, register patients following agency protocols, and determine their financial eligibility for services. Completing forms accurately and documenting information according to Axis Community Health protocols is also required. Additionally, providing clinical support services for the assigned department and assisting the clinical team as requested falls within the scope of this role. Participation in staff meetings, training events, and other assigned duties and projects may be required.</div></div><p>
</p><div><div><b>Qualifications:</b></div></div><ul><li><div><div>
High School Diploma or equivalent.
</div></div></li><li><div><div>One (1) year of experience as a receptionist in a healthcare setting preferred.</div></div></li><li><div><div>
Epic experience a plus.</div></div></li><li><div><div>
Excellent Customer Service skills.</div></div></li><li><div><div>
Knowledge of patient billing procedures, insurance verification.</div></div></li><li><div><div>
English/Spanish bilingual preferred.</div></div></li><li><div><div>
Strong analytical, employee relations, and interpersonal skills.</div></div></li><li><div><div>
Excellent writing, business communication, editing, and proofreading skills.</div></div></li><li><div><div>
Ability to interact effectively and in a supportive manner with persons of all backgrounds.</div></div></li><li><div><div>
Proactive, self-motivated and able to work independently as well as on a team with the ability to exercise sound independent judgment.</div></div></li><li><div><div>
Ability to maintain a high level of confidentiality and a professional demeanor and must positively represent the organization at all times.
</div></div></li><li><div><div>Ability to establish and maintain positive and professional working relationships.</div></div></li><li><div><div>
Ability to organize and set priorities and be able to adjust priorities quickly as circumstances dictate.</div></div></li><li><div><div>
Must be able to be at work regularly and on time.</div></div></li><li><div><div>
Must be a dynamic self-starter with demonstrated ability to work independently or in a group setting.</div></div></li><li><div><div>
A can-do attitude with attention to detail.</div></div></li><li><div><div>
Ability to type a minimum of 35 WPM with minimal errors.</div></div></li><li><div><div>
Must have good computer skills using Microsoft Office and the ability to use Axis departmental systems.
</div></div></li><li><div><div>Must be able to use office equipment (i.e. copier, fax, etc.).</div></div></li><li><div><div><b><i>
Temporary up to 6 months with a possible extension as needed.</i></b></div></div></li></ul><p>
</p><div><div><b>Essential Duties/Responsibilities:</b></div></div><ul><li><div><div>
Greet patients and agency visitors, direct all individuals to the appropriate location and services and be courteous, polite and helpful to the public and clients at all times when representing Axis Community Health.</div></div></li><li><div><div>
Respect and maintain privacy and dignity of agency clients assuring client confidentiality at all times per HIPAA regulations.</div></div></li><li><div><div>
Register patients according to agency protocols and schedule appointments according to established procedures.</div></div></li><li><div><div>
Determine financial status of patients and their eligibility for Axis Community Health services.</div></div></li><li><div><div>
Assist patients in completing appropriate forms accurately, and document all information according to Axis Community Health protocols.</div></div></li><li><div><div>
Provide clinical support services for the assigned department/provider.</div></div></li><li><div><div>
Working within the scope of a Front Desk Receptionist, assist all members of the clinical team as requested.</div></div></li><li><div><div>
Maintain the assigned department and ensure that all equipment is in working order, that the area is clean and well-maintained and that sufficient supplies are available for the office and clinical operations.</div></div></li><li><div><div>
Maintain the cleanliness of all department and patient areas before, during and after clinic.</div></div></li><li><div><div>
Participate in staff meetings, attend other meeting and training events as assigned.</div></div></li><li><div><div>
May be required to perform other related duties, responsibilities and special projects as assigned.</div></div></li></ul><p>
</p><div><div><b>Benefits:</b></div></div><ul><li><div><div>
Employer paid health, dental, and vision benefits to the employee.</div></div></li><li><div><div>
Option to participate in a 403(B) retirement plan with employer matching contribution.</div></div></li><li><div><div>
Partial educational reimbursement.</div></div></li><li><div><div>
12 paid holidays.</div></div></li><li><div><div>
Accrued paid time off with each pay period.
</div></div></li><li><div><div>Employee discount programs.</div></div></li><li><div><div>
Colleague Referral Bonus Program.</div></div></li></ul><p>
</p><div><div><b>Connect with Axis:</b></div></div><div><div>
Company Page: https://www.axishealth.org</div></div><div><div>
Facebook: https://www.facebook.com/axiscommunityhealth
</div></div><div><div>LinkedIn: https://www.linkedin.com/company/axis-community-health</div></div><div><div>
Annual Gratitude Report: https://issuu.com/axiscommunityhealth/docs/gratitudereport2024</div></div><p>
</p><div><div>Physical, Cognitive, and Environmental Working Conditions:</div></div><div><div>
Work is normally performed in a typical clinic office work environment (and, in some cases, telecommuting sites). The physical demands described here are representative of those that must be met by an employee to perform the essential functions of this job successfully. Reasonable accommodations can be made to enable individuals with disabilities to perform the essential functions of this position if the accommodation request does not cause an undue hardship.</div></div><p>
</p><div><div>Physical: Occasionally required to carry/lift/push/pull/move up to 20lbs. Frequently required to perform moderately difficult manipulative tasks such as typing, writing, reaching over the shoulder, reaching over the head, reaching outward, sitting, walking on various surfaces, standing, and bending. Occasional travel to other Axis health centers and other occasional travel will be required.
</div></div><p></p><div><div>Equipment: Frequently required to use repetitive motion of hands and feet to operate a computer keyboard, telephone, copier, and other office equipment for extended periods.
</div></div><p></p><div><div>Sensory: Frequently required to read documents, written reports, and signage. Must be able to distinguish normal sounds with some background noise, as in answering the phone, interacting with staff etc. Must be able to speak clearly, understand normal communication, and be understood. Must be able to see clearly and have the ability to judge distances and spatial relationships to see objects where and as they actually are.</div></div><p>
</p><div><div>Cognitive: Must be able to analyze the information being received, count accurately, concentrate and focus on the given task, summarize the information being received, accurately interpret written data, synthesize information from multiple sources, write summaries as needed, interpret written or verbal instructions, and recognize social or professional behavioral cues.</div></div><p>
</p><div><div>Environmental Conditions: Frequent exposure to varied office (medical clinic/office) environments. Rare exposure to dust and loud noises.
</div></div><p></p><div><div>Disclaimer: This job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, Axis Community Health reserves the right to modify or change the requirements of the job based on business necessity.
</div></div><p></p><div><div>Key Search Words: Front Desk Receptionist, Front Desk Coordinator, Office Coordinator, Administrative Coordinator, Office Assistant, Guest Services Representative, Client Services Representative, Customer Experience, Visitor Services Associate, Client Relations Assistant, Medical Receptionist, Front Office Assistant, Patient Services Representative, MediCal, Medicare, EPIC, EHR, Multi-tasking, Communications, Clinical, Administrative, #LI-Onsite</div></div></div>

FRONT DESK RECEPTIONIST (TEMPORARY 6 MONTHS)

THE COLLECTIVE

<div><h3 class="jobSectionHeader"><b>Summary</b></h3><p><b>
Become a Showing Assistant with The Collective Company and play a vital role in our energetic real estate team! Based in the vibrant St. Louis area at 4546 Lemay Ferry Road, this role provides a fantastic chance to advance your career within a collaborative and fast-moving setting. You will be instrumental in coordinating property showings and elevating the client experience. If you have a passion for real estate and a desire to expand your skills, we welcome you to join us and contribute significantly to the industry.</b></p><h3 class="jobSectionHeader"><b>
Responsibilities</b></h3><ul><li>
Assist in scheduling and conducting property showings for prospective buyers and renters
</li><li>Provide detailed information about properties and answer client inquiries during showings
</li><li>Coordinate with real estate agents to ensure smooth and timely property tours
</li><li>Maintain accurate records of showings and client feedback
</li><li>Support marketing efforts by preparing properties for showings and open houses
</li><li>Communicate effectively with clients to build rapport and enhance their experience
</li><li>Assist with administrative tasks related to property listings and client management</li></ul><h3 class="jobSectionHeader"><b>
Qualifications</b></h3><ul><li>
Proven experience in real estate showing assistance or a related customer service role
</li><li>Strong knowledge of the St. Louis real estate market and local neighborhoods
</li><li>We offer training, systems, and support to give you the tools to succeed</li><li>
Excellent communication and interpersonal skills to effectively interact with clients and team members
</li><li>Ability to manage schedules, coordinate appointments, and provide timely follow-ups
</li><li>Detail-oriented with strong organizational and time management abilities
</li><li>Proficient with real estate software, mobile apps, and Microsoft Office Suite
</li><li>Valid driver&rsquo;s license and reliable transportation to travel to property showings
</li><li>Positive attitude, self-motivated, and eager to grow within a dynamic real estate team
</li><li>Ability to work flexible hours, including evenings and weekends as needed
</li><li>High school diploma or equivalent; additional real estate certifications or training is a plus</li><li>
Valid real estate license is required</li></ul><h3 class="jobSectionHeader"><b>
About-our-team</b></h3><p><b>
Our Collective Philosophy</b> We are redefining what success looks like in our industry. We believe that true success is not just measured by profits or milestones, but by the lasting impact we create together. Our vision is to build a legacy rooted in collaboration, where each individual&rsquo;s strengths are leveraged to create something greater than the sum of its parts. We will celebrate balance&mdash;where personal growth, professional achievement, and well-being coexist in harmony.</p><p>
We value GROWTH: Grit, Results, Only Leaders, Wealth, Teamwork, Humility.</p></div>

Grow With Us: Showing Assistant Opportunity

Flowdesk BPO

<p>We are looking for a proactive Client Relations &amp; Store Specialist to manage our eBay store, provide excellent customer service, and handle UK client relations. Full training will be provided.</p><p>Requirements:</p><p>Fluent in English (speaking &amp; writing)</p><p>Ready to undergo eBay training</p><p>Handle store operations, customer service, and virtual assistant tasks.</p><p>Good communication and client-handling skills</p><p>Perks: Full training provided Work from office</p><p>Opportunity to grow in e-commerce &amp; international client handling</p><p>Apply via: hr@flowdeskbpo.com , sharmeen.iqbal@flowdeskbpo.com</p><p>Job Type: Full-time</p><p>Pay: Rs100,000.00 - Rs130,000.00 per month</p><p>Work Location: In person</p>

Client Relations & ECOM Specialist (Female)

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Administrative Assistant - Client Relations

Administrative Assistant - Client Relations

Administrative Assistant - Client Relations

Client Services Liaison

FRONT DESK RECEPTIONIST (TEMPORARY 6 MONTHS)

Grow With Us: Showing Assistant Opportunity

Client Relations & ECOM Specialist (Female)