client relations associate

INTECH Investment Management, LLC

<div>Role Description 
The Relationship Management Associate is a fast-paced role supporting Intech&rsquo;s Relationship and Client Management team. This position involves regular and ongoing communication with internal teams and external contacts, coordinating, preparing and participating in sales meetings and follow-up, maintaining lists of top prospects and opportunities, coordinating monthly updates and outreach, lead generation, activity prioritization &amp; managing new account start-ups. 
This role is ideal for a proactive, adaptable and detail-oriented professional with a passion for financial services and a desire to build a long-term career in institutional sales or other client-facing roles. The position follows a hybrid schedule based in our West Palm Beach office, with a minimum of three days per week in-office. 
Duties and Responsibilities 
<ul><li>
Assist with monthly and quarterly client reporting and communications</li><li>
Coordinate, schedule and prepare materials for prospect and partnership meetings.</li><li>
Attend prospect and partnership meetings, write meeting notes and assist with timely follow up</li><li>
Ensure prompt responses to client and prospect inquiries and requests</li><li>
Identify and research new prospects, maintain list of top prospects and opportunities.</li><li>
Maintain accurate and up-to-date records in CRM systems, support outreach campaigns and activity tracking. Manage new account onboarding and collaborate with internal teams to ensure smooth client experience</li><li>
Establish and maintain strong relationships across all internal functional groups, including key functional partners. Acts as team liaison, coordinating due diligence meetings for prospects and existing clients</li></ul> 
Knowledge, Skills and Abilities<div> 
<ul><li>
Excellent interpersonal and relationship building skills</li><li>
Problem solving skills</li><li>
Ability to work independently or with a variety of colleagues in a fast-paced environment</li><li>
Exceptional communication skills with the ability to convey ideas clearly and effectively to diverse audiences</li><li>
Strong proficiency with Microsoft Office and experience using CRM systems and other business technologies</li><li>
Demonstrated comfort leveraging technology, data, and tools to drive productivity and insights</li></ul></div> 
Minimum Experience<div> 
<ul><li>
2-5 years of financial in an institutional asset management or finance client relations role or equivalent experience. Experience with an investment management firm is preferred</li></ul></div> 
Minimum Education, Training and Certifications<div> 
<ul><li>
Bachelor&rsquo;s degree or equivalent; pursuit of MBA and/or CFA is desirable</li></ul></div></div>

Relationship Management Associate

NESL-IT (SMC PVT) LTD

Location: On-site, Islamabad Shift Timing: 02:00 PM &ndash; 11:00 PM (overlapping hours as required) Employment Type: Full-timeJob OverviewNESL-IT is hiring a Community &amp; Client Relations Executive to manage client engagement, co-working space walkthroughs, sales coordination, and day-to-day relationship management.This role is ideal for someone confident, presentable, and comfortable interacting with clients, visitors, and partners while supporting business growth and community engagement.Key Responsibilities<ul><li>Conduct co-working space walkthroughs and client visits</li><li>Pitch co-working services and support deal closing</li><li>Communicate with clients, investors, and prospects via calls, WhatsApp, and email</li><li>Build and maintain strong client and community relationships</li><li>Coordinate client onboarding, renewals, and monthly invoicing</li><li>Handle client queries and ensure smooth day-to-day experience</li><li>Support management with customer coordination and follow-ups</li></ul>Requirements<ul><li>Strong communication and interpersonal skills</li><li>Confident, presentable, and professional personality</li><li>Comfortable with sales conversations and client handling</li><li>Ability to multitask and manage client relationships</li><li>Experience in sales, customer relations, or co-working environments is a plus</li><li>Fresh candidates with strong communication skills are encouraged to apply</li></ul>Compensation &amp; Benefits<ul><li>Competitive basic salary</li><li>Performance-based commission &amp; bonuses</li><li>Growth and leadership opportunities</li><li>Professional and supportive work environment</li></ul>Work Location<ul><li>On-site: I-10/3, Islamabad</li></ul>How to ApplyInterested candidates may apply via Indeed or send their CV to: shams.raja@nesl-it.comJob Type: Full-timePay: Rs30,000.00 - Rs80,000.00 per monthApplication Question(s):<ul><li>Are you comfortable working an on-site role in I-10/3, Islamabad?</li><li>When can you join if selected?</li><li>Are you available to work the shift timing from 2:00 PM to 11:00 PM?</li></ul>Work Location: In person

Community & Client Relations Executive (Female Preferred)

Aisle & Abroad

<div>
 
 Position Overview
 
 
 We are seeking a professional and service-oriented
 
 Client Relations Assistant
 
 to support client communication and coordination efforts. This role focuses on maintaining positive client interactions, assisting with inquiries, and helping ensure a smooth and consistent experience throughout the process.
 
 
 This is a fully remote position ideal for individuals who are organized, responsive, and enjoy building strong client relationships in a virtual environment.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Assist with managing client communications, inquiries, and follow-ups
 </li>
 <li>
 Provide timely and professional responses to client questions and requests
 </li>
 <li>
 Support coordination tasks including scheduling and updates
 </li>
 <li>
 Maintain accurate records of client interactions and communications
 </li>
 <li>
 Help ensure a consistent and positive client experience
 </li>
 <li>
 Collaborate with team members to support client needs
 
 
 
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Strong communication and interpersonal skills
 </li>
 <li>
 Excellent organizational and time management abilities
 </li>
 <li>
 Ability to work independently in a remote setting
 </li>
 <li>
 Detail-oriented with strong follow-through
 </li>
 <li>
 Comfortable using email, messaging platforms, and online systems
 
 
 
 
 
 </li>
 </ul>
 
 Preferred (Not Required)
 
 
 
 <ul>
 <li>
 Experience in customer service, client relations, or administrative support
 </li>
 <li>
 Interest in travel, hospitality, or event-related services
 
 
 
 
 
 </li>
 </ul>
 
 What We Offer
 
 
 
 <ul>
 <li>
 Flexible remote work environment
 </li>
 <li>
 Structured onboarding and ongoing support
 </li>
 <li>
 Opportunities for growth and advancement based on performance
 </li>
 <li>
 Supportive and collaborative team environment
 
 
 
 
 
 </li>
 </ul>
 
 Work Environment
 
 
 This is a remote role requiring a reliable internet connection and the ability to stay organized and responsive in a virtual workspace.
 
 
 
 Apply Today
 
 
 If you enjoy working with clients, supporting communication, and contributing to a positive overall experience, we encourage you to apply.
 
 
 We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
</div>

Client Relations Assistant | Travel Reservations | (Remote)

Gilmer Consulting

About the RoleGilmer Consulting is seeking an experienced, detail-oriented Client Accounting Associate to support our growing client base. This is a remote contractor role ideal for professionals who thrive in a fast-paced, client-facing environment and take pride in delivering accurate, timely financial services.As a Client Accounting Associate, you will manage day-to-day accounting functions for multiple virtual clients across diverse industries &mdash; serving as a reliable point of contact and a trusted steward of their financial records.Responsibilities<ul><li>Perform monthly accounting and bookkeeping for multiple virtual clients</li><li>Maintain accurate, organized financial records in QuickBooks Online</li><li>Reconcile bank accounts, credit cards, and merchant accounts</li><li>Manage accounts payable and accounts receivable</li><li>Categorize and record transactions with precision</li><li>Generate monthly financial reports (P&amp;L, Balance Sheet, Cash Flow Statement)</li><li>Communicate proactively with clients regarding questions or missing information</li><li>Identify and resolve discrepancies or errors independently</li><li>Maintain strict confidentiality of all client financial data</li><li>Adhere to internal quality standards and procedures</li></ul>Required QualificationsExperience &amp; Certification<ul><li>5+ years of professional accounting or bookkeeping experience</li><li>QuickBooks Online (QBO) Certification</li><li>Proven track record of delivering accurate, timely financial work across multiple clients</li></ul>Technical Skills<ul><li>Expert-level proficiency in QuickBooks Online</li><li>Solid understanding of GAAP and general accounting principles</li><li>Experience with bank reconciliations, AP/AR, journal entries, and financial reporting</li><li>Ability to quickly adopt new software platforms as needed</li></ul>Professional Skills<ul><li>Highly organized with exceptional attention to detail</li><li>Self-directed with the ability to manage multiple client accounts simultaneously</li><li>Strong written and verbal communication skills</li><li>Excellent time management and consistent ability to meet deadlines</li><li>Professional, reliable, and discreet</li></ul>Preferred Qualifications<ul><li>Experience working within an accounting, bookkeeping, or tax firm</li><li>Experience supporting fractional CFOs or outsourced finance teams</li><li>Familiarity with both accrual and cash basis accounting methods</li></ul>Work Setup<ul><li>Location: Fully remote (work from anywhere)</li><li>Schedule: Flexible hours with availability during U.S. business hours as needed</li><li>Employment Type: Independent Contractor (1099) &mdash; contractors are responsible for their own taxes, equipment, and workspace</li><li>Engagement: Part-time with strong potential for expanded hours as our client base grows</li></ul>Compensation<ul><li>Starting at $20/hour, commensurate with experience</li><li>Compensation structured per hour or per client engagement (discussed at offer)</li><li>Performance-based rate increases available based on tenure and quality of work</li></ul>Pay: From $20.00 per hourExpected hours: No less than 15.0 per weekWork Location: Remote

Client Accounting Associate

Financial Designs. Inc.

About the RoleFD National is seeking a Client Associate to join their Service Team, supporting day-to-day client service and benefits administration. This role is ideal for someone who is detail-oriented, service-driven, and comfortable managing multiple client requests in a fast-paced environment.You will serve as a key point of contact for client inquiries, help resolve issues, and ensure a smooth experience for both clients and internal teams.Key ResponsibilitiesClient Service &amp; Issue Resolution<ul><li>Resolve client issues and escalations related to employee benefits, including carrier coordination</li><li>Communicate clearly with clients, carriers, and internal teams to drive timely resolution</li></ul>Benefits Administration Support<ul><li>Manage post&ndash;Open Enrollment Evidence of Insurability (EOI) processes through carrier approval</li><li>Coordinate and process HSA funding requests and related communications</li><li>Respond to employee and employer benefit inquiries, including coverage, eligibility, and plan details</li></ul>Service Coordination &amp; Follow-Through<ul><li>Support and process retroactive enrollment and eligibility changes with carriers</li><li>Research and resolve billing discrepancies and carrier audit variances</li><li>Manage multiple service requests simultaneously, ensuring timely follow-up and resolution</li><li>Maintain accurate records of client interactions and service activity</li></ul>Team Support &amp; Process Improvement<ul><li>Handle ad hoc or non-standard client requests across benefit plans</li><li>Provide support on FSA/HSA plan administration, including participant questions and issue resolution</li><li>Collaborate with team members to deliver consistent, high-quality service</li><li>Contribute to improving workflows and overall client experience</li></ul>QualificationsRequired:<ul><li>3-5 years of experience in employee benefits, insurance, or healthcare-related operations</li><li>Strong communication and client service skills</li><li>Highly organized with strong attention to detail</li><li>Ability to manage multiple priorities and follow through on tasks</li><li>Proficiency in Microsoft Office (Outlook, Excel, Word)</li></ul>Preferred:<ul><li>Experience working with a CRM or ticketing system (Hubspot a plus)</li><li>Familiarity with employee benefits (medical, dental, vision, etc.)</li><li>Bilingual (English/Spanish)</li></ul>Pay: $50,000.00 per yearBenefits:<ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li><li>Tuition reimbursement</li><li>Vision insurance</li></ul>Application Question(s):<ul><li>Are you located in Miami/South Florida?</li></ul>Language:<ul><li>English (Required)</li></ul>Ability to Commute:<ul><li>Miami, FL 33126 (Required)</li></ul>Work Location: In person

Client Associate

Fleek

<div><h1 class="jobSectionHeader">CX Associate</h1>
Can you help us fix the world's most broken supply chain?
The fashion industry produces over 100 billion garments a year. 60% end up in landfill &mdash; not because people don't want these clothes, but because the supply chain for getting secondhand fashion from donation to resale is completely offline, manual, and broken.
Fleek is fixing this. Our mission is to make secondhand the first choice. We're building the infrastructure powering the global secondhand clothing trade &mdash; through a B2B marketplace and the AI systems digitising the supply chain behind it.
Through Fleek, vintage stores, online resellers, and retail buyers source graded secondhand inventory directly from wholesalers and rag houses across multiple countries. Our key enabler is FleekSort &mdash; an AI model fine-tuned on secondhand fashion &mdash; that can grade, price, and categorise items with just a photo, turning what has historically been an opaque and manual trade into a structured, searchable, and tradable global inventory layer.
Since 2022, we've saved 9 million items from landfill and tripled in size year-on-year. We've raised ~$50M from a16z, Y Combinator, Burda Principal Investments, HV Capital, and others, and have recently closed our Series B. Our advisors and private investors include operators behind Depop, Shopify, and Postmates.
Today, we serve thousands of resellers and retailers across the UK, Europe, and the US. With the secondhand fashion market projected to reach $350B by 2027, Fleek is building the AI-native operational and financial backbone for secondhand commerce globally.
We're looking for people who want to build something that matters &mdash; and move fast doing it. Sound good? Keep reading.<h2 class="jobSectionHeader">
About the Role</h2>
This is a CX Associate role on Fleek's Customer Experience team, based full-time in our Karachi office. You'll be on the front line of Fleek's customer relationships &mdash; handling daily interactions across multiple channels, resolving issues, and making sure every buyer and supplier who reaches out gets a fast, accurate, and human response.
This isn't a scripted call centre role. You'll be working inside a fast-growing marketplace where every interaction teaches you something about how the business works &mdash; from supply and logistics to product and operations. You'll be expected to think, not just respond.<h2 class="jobSectionHeader">
Why This Role Stands Out</h2>
Fleek's customers are professional resellers, vintage store owners, and wholesale buyers running real businesses. When they reach out, the stakes are higher than a typical consumer support interaction &mdash; a delayed shipment or a grading issue can directly affect their revenue. That means the quality of your response matters.
You won't be reading from a script. You'll learn the product deeply, understand the workflows behind the marketplace, and use that knowledge to solve problems properly &mdash; not just close tickets. You'll work closely with teams across supply management, vendor relations, and product, feeding back what you hear from customers to help improve the experience for everyone.
The platform handles 500,000+ items a month today and will surpass a million by end of year. As volume scales, the CX team becomes increasingly critical &mdash; and high performers here have a direct path into operations, account management, and other commercial roles at Fleek.<h2 class="jobSectionHeader">
What Makes You a Fleek CX Associate?</h2>
Customer-First: You genuinely care about helping people. You're empathetic, patient, and take pride in resolving issues properly &mdash; not just quickly.
Clear Communicator: You write and speak clearly, concisely, and professionally. You can explain a complex issue in simple terms and keep customers informed without jargon or ambiguity.
Detail-Oriented: You don't miss things. You follow workflows accurately, capture the right details on every interaction, and make sure nothing falls through the cracks.
Proactive Problem-Solver: You don't wait to be told what to do. When you see a recurring issue, you flag it. When you spot a better way to handle something, you speak up.
Team Player: You show up for your colleagues. You contribute to a positive team environment, share knowledge, and support shared goals &mdash; because CX is a team sport.<h2 class="jobSectionHeader">
What You'll Do</h2>
Handle Customer Interactions: Manage daily customer communications across multiple channels, ensuring timely, accurate, and empathetic responses in line with Fleek's service standards.
Follow and Improve Workflows: Execute established workflows and task assignments with efficiency and attention to detail &mdash; while proactively contributing ideas for process improvements.
Collaborate Cross-Functionally: Share insights from customer interactions with teams across Product, Supply Management, Vendor Relations, and other departments to help resolve issues and improve the overall experience.
Track Performance: Monitor and report on key performance metrics &mdash; response time, resolution rate, CSAT &mdash; and use the data to strengthen your own performance and the team's.
Own Your Development: Participate actively in team check-ins, take ownership of personal development goals, and apply feedback to continuously improve.
Surface Issues Early: Flag recurring problems, resource gaps, or training needs to supervisors, helping identify opportunities to better support customers before issues escalate.
Manage Escalations: Gather necessary details and coordinate with leads and managers to resolve complex issues, ensuring transparency with customers throughout the process.
Build Team Culture: Contribute to a positive, supportive team environment by collaborating with colleagues, supporting shared goals, and embodying Fleek's values of innovation, transparency, and customer-centricity.<h2 class="jobSectionHeader">
What You Bring</h2><ul><li>
0&ndash;2 years of experience in customer support, customer success, or a service-oriented role &mdash; ideally in e-commerce, a marketplace, or a tech-enabled business.</li><li>
Strong written and verbal communication skills. You can handle professional conversations across email, chat, and other channels with clarity and warmth.</li><li>
Attention to detail. You follow processes carefully, document interactions accurately, and don't let things slip.</li><li>
Comfort with tools and systems. You're quick to learn new platforms &mdash; CRM tools, ticketing systems, internal dashboards. You don't need hand-holding with technology.</li><li>
A service mindset. You take ownership of customer issues and see them through to resolution. You don't just pass things along.</li><li>
Ability to work in a fast-paced environment. You can handle volume without sacrificing quality, and you stay calm under pressure.</li><li>
Willingness to learn. You're curious about the business, not just the role. You want to understand how the marketplace works, not just how to close a ticket.</li></ul><h2 class="jobSectionHeader">
Nice to Have</h2><ul><li>
Experience in fashion, secondhand, vintage, or circular economy businesses</li><li>
Familiarity with CX tools like Zendesk, Intercom, Freshdesk, or similar</li><li>
Experience working in a B2B or marketplace environment where customers are businesses, not individual consumers</li><li>
Multilingual ability &mdash; particularly useful given Fleek's global customer base</li><li>
A genuine excitement for building something from scratch in a category that didn't exist three years ago</li></ul><h2 class="jobSectionHeader">
This Role Isn't for You If You Want:</h2><ul><li>
A scripted, repetitive support role where you follow a flowchart &mdash; you'll need to think and problem-solve</li><li>
To work in isolation &mdash; CX at Fleek is deeply cross-functional and collaborative</li><li>
A remote or hybrid role &mdash; this position is full-time in our Karachi office</li><li>
A role where you only handle easy queries &mdash; you'll deal with complex, high-stakes issues from professional buyers and suppliers</li><li>
A slow-moving environment &mdash; we're scaling fast and the pace reflects that</li></ul>
Ready to be the voice of the world's fastest-growing fashion marketplace? If you want to learn fast, grow fast, and be part of a team that's tripling annually &mdash; we'd love to hear from you.<h2 class="jobSectionHeader">
How We Work</h2>
Fleek is an in-office company. We believe the best work happens when people are together &mdash; the quick decisions, the cross-functional energy, the ability to solve problems in real time.
This role is based full-time in our Karachi office. You'll be embedded with the CX team, working closely with operations, supply, and product &mdash; learning the business from the inside out.<h2 class="jobSectionHeader">
The Practicalities</h2><ul><li>
Location: Karachi, Pakistan</li><li>
Work model: Full-time in-office.</li><li>
Level: Associate</li><li>
Stage: Post-Series B, hyper-growth</li><li>
Team: 100+ across London, India, and Pakistan</li><li>
Culture: High ownership, non-hierarchical, fast-moving. Founder-led with strong opinions loosely held.</li></ul><h2 class="jobSectionHeader">
Our Values</h2>
Five values shape how we work at Fleek:
Dream Big and Disrupt Yourself: Push the most ambitious version of what you're building. Step out of your comfort zone. Nothing is out of reach.
Absolute Ownership: The buck stops with you. Drive initiatives to completion. Experiment, learn, persevere. The job isn't done until the job is done.
Curiosity Leads the Way: Don't accept anything at face value. Ask questions you don't know the answer to. That's how you innovate.
Talk to the Customer: Deeply understand their challenges, motivations, and ambitions. Every decision starts with the customer at the centre.
Embrace Diversity: A global team building for a global supply chain. Bring your authentic self and embrace the diversity of everyone you encounter.</div>

CX Associate

Bass Pro Shops

POSITION SUMMARY: 
The Customer Relations Associate performs various Customer Service activities, to include greeting and acknowledging all customers in a prompt and friendly manner, handling merchandise with care, providing information and direction to customers.
 
ESSENTIAL FUNCTIONS: 
<ul>
<li>Secures all firearms brought into the store with trigger locks.</li>
<li>Checks in all Vendor representatives, completing the necessary visitor log information and controlling the visitor badges.</li>
<li>Supports a strong commitment to world class customer service and ensures a pleasant and productive shopping experience for all customers.</li>
<li>Greets all customers as they enter the store in a friendly and outgoing manner.</li>
<li>Handles customers merchandise returns; complete refund / exchange paperwork.</li>
<li>Sorts returns by category and return to proper area.</li>
<li>Sells appropriate Hunting and Fishing Licenses.</li>
<li>Handles and administers all incentive and reward programs.</li>
<li>Remains product knowledgeable.</li>
<li>Remains aware of advertised sales.</li>
<li>Keeps work area clean, neat and well stocked with supplies.</li>
<li>Follows all Company Policies and Procedures.</li>
<li>Provides a legendary experience for every customer, every time by assisting customers in making buying decisions by:</li>
<li>identifying and evaluating customers needs</li>
<li>making product recommendations based off this analysis</li>
<li>promoting programs including, but not limited to CLUB Membership, VOC, and In-Store Pick-up.</li>
<li>ALL OTHER DUTIES AS ASSIGNED.</li>
</ul>
EXPERIENCE/QUALIFICATIONS: 
<ul>
<li>Minimum Degree Required: High school diploma or equivalent experience.</li>
</ul>
KNOWLEDGE, SKILLS, AND ABILITY: 
<ul>
<li>Ability to calculate figures such as discounts and make change to customers</li>
<li>Ability to communicate in a friendly and professional manner to our customers and other associates</li>
<li>Ability to establish and maintain effective working relationships with Management, coworkers and customers</li>
<li>Ability to operate computerized Point of Sale register system</li>
</ul>
TRAVEL REQUIREMENTS: 
<ul>
<li>N/A</li>
</ul>
PHYSICAL REQUIREMENTS: 
<ul>
<li>Constantly stand and/or walk during shift</li>
<li>Constantly communicate with others to exchange information</li>
<li>Constantly repeat motions that may include the wrists, hands and/or fingers</li>
<li>Occasionally ascend or descend ladders, stairs, ramps, etc.</li>
<li>Occasionally work in low or high temperatures</li>
<li>Occasionally work in noisy environments</li>
<li>Light work that includes constantly lifting and moving objects up to 20 pounds, occasionally move and lift objects up to 100 pounds or more (utilizing a team lift as needed)</li>
</ul>
INDEPENDENT JUDGEMENT: 
<ul>
<li>Performs tasks and duties under general supervision, using established procedures and innovation. Chooses from limited alternatives to resolve problems. Occasional independent judgment is required to complete work assignments. Often makes recommendations to work procedures, policies, and practices.</li>
</ul>
Part Time Benefits Summary: 
Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions!
 
<ul>
<li>Dental</li>
<li>Vision</li>
<li>Voluntary benefits</li>
<li>401k Retirement Savings</li>
<li>Paid holidays</li>
<li>Paid vacation</li>
<li>Bass Pro Cares Fund</li>
<li>And more!</li>
</ul>
Bass Pro Shops is an equal opportunity employer. Hiring decisions are administered without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state or local law.
 
Reasonable Accommodations
 Qualified individuals with known disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws.
 If you need a reasonable accommodation for any part of the application process, please visit your nearest location or contact us athrcompliancebasspro.com.
 Bass Pro Shops

Customer Relations Associate

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