client relations manager

Wise Auto Group

<div><h3 class="jobSectionHeader">Position Overview</h3>
Vallejo Hyundai is seeking a results-driven Client Relations Manager with a strong focus on service outreach and Customer Satisfaction (CSI). This role is responsible for managing outbound communication, strengthening customer relationships, and driving retention across both the service and sales departments.
The ideal candidate is highly organized, proactive, and committed to delivering a consistent, high-quality customer experience. This position plays a critical role in improving CSI scores, increasing service retention, and ensuring every customer interaction reflects the dealership&rsquo;s standards.<h3 class="jobSectionHeader">
Key Responsibilities</h3><ul><li>
Execute high-volume outbound calls for service reminders, follow-ups, and retention efforts</li><li>
Drive customer engagement for declined services, missed appointments, and future maintenance needs</li><li>
Monitor and actively manage CSI performance for both sales and service departments</li><li>
Follow up with recent sales and service customers to ensure satisfaction and resolve concerns</li><li>
Handle inbound calls professionally and route customers to the appropriate department</li><li>
Provide a strong first point of contact, ensuring a positive and efficient customer experience</li><li>
Handle customer concerns professionally and escalate when necessary to management</li><li>
Maintain accurate CRM records for all customer interactions and follow-up activity</li><li>
Partner with service advisors and sales teams to improve customer communication and experience</li><li>
Track and report key performance metrics including call volume, contact rate, appointment set %, and CSI trends</li><li>
Support front-end customer experience as needed to ensure consistency across all touchpoints</li></ul><h3 class="jobSectionHeader">
Qualifications</h3><ul><li>
Previous experience in automotive BDC, service call center, or customer relations preferred</li><li>
Strong communication skills with confidence handling high-volume outbound and inbound calls</li><li>
Proven ability to influence customer satisfaction and retention</li><li>
Highly organized with strong follow-up discipline</li><li>
Experience working with CRM systems and reporting tools</li><li>
Professional, solution-oriented mindset with strong problem-solving skills</li><li>
Valid driver&rsquo;s license and clean driving record</li></ul><h3 class="jobSectionHeader">
Compensation &amp; Benefits</h3><ul><li>
Competitive compensation plan</li><li>
Health, dental, and vision insurance</li><li>
Paid time off</li><li>
401(k)</li></ul><h3 class="jobSectionHeader">
Why Vallejo Hyundai</h3><ul><li>
High-volume service department with strong customer base</li><li>
Clear focus on customer experience and retention</li><li>
Leadership team committed to accountability and performance</li><li>
Opportunity to directly impact CSI and long-term customer loyalty</li></ul><h3 class="jobSectionHeader">
How to Apply</h3>
If you are detail-oriented, proactive, and driven to improve customer satisfaction and retention, we encourage you to apply. Submit your resume and be prepared to discuss your experience with customer follow-up and performance metrics.
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Client Relations Manager

Juniper Landscaping

<div>Juniper is Growing! We are seeking a Client Relations Manager to be the liaison between Juniper and our clients, setting reasonable expectations and ensuring we meet those expectations for the client&rsquo;s landscaping needs.
Juniper is a full-service landscape design, build, and management company servicing the Southeast. We are recognized as an award-winning leader in our industry with over 20 locations and 2,000+ team members. At Juniper, the foundation of who we are, how we perform, and how we treat others is guided by our core values. We are committed to a culture that welcomes, grows, and celebrates people who share in our mission to design, build, and maintain the best landscaping in the industry.
We offer career growth opportunities and excellent benefits (health/dental/vision insurance, 401K, and PTO plans). Join our company, where we Welcome/Grow/Celebrate you at Juniper!
Responsibilities:<ul><li>
Grow existing client&rsquo;s business as well as secure new clients within the Construction Landscaping Services.</li><li>
Setting &amp; managing expectations with our clients</li><li>
Building strong, favorable relationships with our clients</li><li>
Managing all interactions with clients&rsquo; decision maker or &ldquo;DM&rdquo; pertaining to deadlines, pricing &amp; follow up at the &ldquo;DM&rdquo; level.</li><li>
Managing the financial portion of contracted work including original contracts and change orders. Monitor small enhancement/change order sales and interactions on projects completed by the field supervisor and their client peer (not a main &ldquo;DM&rdquo;).</li><li>
Communication: Communicates all pertinent info including but not limited to changes in scope, deadlines, and expectations to the &ldquo;DM&rdquo; even after the job is ongoing.</li><li>
Gathering accurate information for the estimating and design team to perform their duties including all job information and deadlines.</li><li>
Turning over contracted work to operations, with accurate plans, proposals, contracts, budgets &amp; schedules.</li><li>
Monitor and be accountable for project and accounts Gross Margin.</li><li>
Communicating with operations to ensure they have client contacts and fully understand the expectations set with the client for every new project.</li><li>
Reporting on potential and secured sales weekly.</li><li>
Creating forecasts for your market to help company better plan for fluctuations in demand.</li></ul>
Qualifications:<ul><li>
Sense of urgency- There should never be a day that goes by when you don&rsquo;t respond you a client call or email. It&rsquo;s as simple as a follow-up call, text, or email to let them know you are aware of their request and are working on it. We have zero tolerance for lack of availability or follow-up with clients.</li><li>
Over-communication both internally and externally. Communicating internally to ensure your requests are being fulfilled from individual departments as well as communicating with clients when changes happen.</li><li>
Clear understanding of your market &amp; client- You should be able to accurately report the state of your market and client from a business standpoint. Forecasted growth or drop off, service failures, and areas that need improvement to help us grow sales. Reporting on positive news to internal sales support is critical, too.</li><li>
Strong networking ability- You should be an active member of relevant organizations to promote Juniper&rsquo;s brand and secure new opportunities. Conduct or sponsor training events for CAM&rsquo;s and board members. Attending after hours events put on by organizations or potential clients.</li><li>
Knowledgeable in the following scopes: Horticulture, Pest &amp; Fertilization, Arbor work, etc.</li><li>
High Level of proficiency with Office Products, presentation preparation &amp; generating client-catered marketing materials.</li><li>
Strong established reputation in the industry is a plus.</li><li>
Certified CEU instructor is a plus.</li><li>
Any and all licenses and qualifications are a plus.</li></ul>
We are an Equal Opportunity Employer
Juniper is a full-service landscape design, build, and management company servicing the Southeast. Our family of companies proudly includes Juniper, Davis Landscape, Elegant, Shooter &amp; Lindsey, and Rip's. We are recognized as award-winning leaders in our industry with over 30 locations and 2,000+ team members. At Juniper, the foundation of who we are, how we perform, and how we treat others is guided by our core values. We are committed to a culture that welcomes, grows, and celebrates people who share in our mission to design, build, and maintain the best landscaping in the industry.
We offer career growth opportunities and excellent benefits (health/dental/vision insurance, 401K, and PTO plans). Join our company, where we Welcome/Grow/Celebrate you at Juniper!</div>

Client Relations Manager - Install

<div><h1 class="jobSectionHeader">Who We Are</h1>
Join a team that puts its People First! As a member of First American&rsquo;s family of companies, Data &amp; Analytics is a national provider of property-centric information, analytics, risk management and valuation solutions. First American maintains and curates the industry&rsquo;s largest property and ownership dataset with over 7 billion document images. Our major platforms and products include: DataTree&reg;, FraudGuard&reg;, RegsData&trade;, TaxSource&trade; and ACI&reg;. The First American Data &amp; Analytics division boasts more than 20 patents and remains at the forefront of innovation - leveraging technology and data to deliver best-in-class decisioning solutions. Fueled by our industry-leading data and using our technology and proprietary process, our solutions provide lenders, real estate and title companies with actionable insights - enabling them to make better, increasingly automated, decisions. With offices in all major metropolitan areas, including California and New York, DNA teams work collaboratively from across the country. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For&reg; list for eleven consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com.<h1 class="jobSectionHeader">
What We Do</h1>
Job Description Summary 
Acts as the primary interface between the company and Client, post Sales. Focused on building and maintaining strong relationships with the client, operations and sales. Identifies potential business opportunities. Works with client management, sales and operations to prioritize and integrate those opportunities into the account plan.<div>
What You'll Do</div><div><div><div><div><div><div><div><div><div><ul><li>
Establish and facilitate weekly/monthly/quarterly calls to review current volume, anticipated volume increases, service levels, process changes, new or on-going service issues and service successes.</li><li>
Request items for discussion and deliver documented agenda a day prior to scheduled call</li><li>
Maintain documentation that outlines the client&rsquo;s organization, interaction history and customized process changes; modifications, enhancements and/or deletions.</li><li>
Travel to client locations for onsite client visits monthly. Accompany sales and operations as needed.</li><li>
Meet with client associates for a firsthand look at their daily operation and document any variances in process. Review those differences with Operations and Sales; updating the written Workflow accordingly.</li><li>
Identify potential needs or process improvements that might enhance the client experience and improve overall performance.</li><li>
Identifies and schedules reports that track all aspects of client business
</li><li>Create an Action Plan and document recurring or unresolved service issues as reported by clients. Review internally with operations, update plan and customers accordingly. Responsible to follow up on late and/or incomplete items</li><li>
Document any written or verbal concerns shared by a client in Salesforce and notify appropriate teams. Provide updates as requested by the client. (frequency may vary)</li><li>
Meet with the Client, Sales and Operations as a catalyst to understand the needs and expectations for any new business.</li><li>
Partner with Operations to conduct system and workflow testing and provide sign off of the Set Up along with the Sr. Operations Manager</li><li>
Monitor reports to ensure all processes and workflows are accurate.</li><li>
Partner with Marketing/Training team to create or update training material for new client or new system, product or process and coordinate, schedule and facilitate training as needed for client and/or Operations team.</li><li>
Schedule client specific reports and system notifications as needed. Review with the client to ensure they understand the information being provided. Modifications and frequency of data will be made as deemed necessary by the client.</li><li>
Prepare a weekly summary of prominent issues, including root cause and resolution. The summary will also include items that are still pending resolution with an ETA for completion.</li><li>
Work with IT and Operations to identify potential technology improvements. Assist with the review and testing of system enhancements to determine if the desired functionality is present</li><li>
Special projects</li><li>
Estimated travel requirement of 30%</li></ul> 
Knowledge and Skills/Technology Used<ul><li>
Must possess thorough knowledge of company&rsquo;s business unit being represented.</li><li>
Excellent written and verbal communication skills required.</li><li>
Demonstrated ability to effectively manage priorities as well as effective time management.</li><li>
Strong knowledge of MS Office applications and title/escrow related software to create/update documents and spreadsheets containing formulas and formatting.</li><li>
Knowledge of required tools to query and manipulate data in varying file formats.</li><li>
Ability to speak effectively before groups of Clients or employees of organization</li><li>
Strong attention to detail</li><li>
Strong Client service skills</li><li>
Tenacity for solving detailed issues</li><li>
Self-disciplined</li><li>
Good judgment</li><li>
In-depth understanding of company requirements</li></ul> 
Typical Education<ul><li>
High School Diploma required</li><li>
Bachelor's Degree preferred</li></ul> 
Typical Range of Experience<ul><li>
Typically requires 5+ years of related industry experience with a minimum of 1 year in a Client Relations Manager role.</li></ul></div></div></div></div></div></div></div></div></div>
Pay Range: $62,700-$74,875 Annually 

This hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location.<h1 class="jobSectionHeader"> 
What We Offer</h1>
By choice, we don&rsquo;t simply accept individuality &ndash; we embrace it, we support it, and we thrive on it! Our People First Culture celebrates diversity, equity and inclusion not simply because it&rsquo;s the right thing to do, but also because it&rsquo;s the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term.
Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.</div>

Client Relations Manager (Florida-Remote)

Busey Bank

<div>Position Summary
The Client &amp; Community Relations Manager is responsible for supporting Busey&rsquo;s vision, mission, and values by supporting sales growth and executing the strategic charitable goals of the organization. This role involves collaborating with sales leaders, the Brand Experience team, and community stakeholders to develop impactful solutions that enhance both the sales process and the organization&rsquo;s charitable initiatives. By overseeing a region's efforts, the manager will ensure alignment with corporate goals, optimize sales training materials, and facilitate community partnerships to support philanthropic efforts.<h2 class="jobSectionHeader">
Duties &amp; Responsibilities</h2>
Location: Champaign/Urbana
Sales Leadership Support:<ul><li>
Collaborate with sales leadership to assess, develop, optimize, and execute sales training materials.</li><li>
Partner with onboarding teams to ensure appropriate training programs are executed for sales representatives, ensuring they have the resources to succeed.</li><li>
Consult with line of business leaders to recommend sales and prospecting strategies and initiatives to improve operational efficiency, customer experience and loyalty</li><li>
Gather and relay feedback to continuously iterate on the sale strategy</li></ul>
Charitable Strategy &amp; Community Engagement<ul><li>
Execute Busey&rsquo;s philanthropic strategy, overseeing sponsorships, budgeting, charity outreach, and event wrap-up within the designated region.</li><li>
Orchestrate community and charitable event participation while supporting internal volunteerism through campaigns and communications.</li><li>
Collaborate with community leaders to enhance Busey's visibility and presence in supported communities.</li><li>
Support and facilitate communications for client appreciation functions, business development efforts, and press releases.</li><li>
Benchmark and research emerging social impact initiatives and recommend engagement strategies.</li></ul>
Cross-Functional Collaboration:<ul><li>
Serve as a liaison between sales, brand experience, and product teams to enhance operational efficiency, customer experience, and loyalty.</li><li>
Partner with the Event Experience team to align sales strategy goals with charitable event strategies and recognize employee achievements through internal recognition events.</li><li>
Ensure the Market President is well-informed about regional trends, events, and initiatives.</li></ul>
Strategic Alignment and Branding:<ul><li>
Maintain the design and integrity of the corporate brand and culture, acting as a &ldquo;Busey Brand Ambassador&rdquo; in all internal and external communications.</li><li>
Ensure consistent corporate voice and strategic alignment throughout all First Busey Corporation entities, performing Brand In Action Audits in corporate markets.</li></ul><h2 class="jobSectionHeader">
Education &amp; Experience</h2>
Knowledge of:<ul><li>
A variety of the organization&rsquo;s concepts, practices and procedures and manages the initiatives, resources and tools needed to support community partnerships and volunteerism, including charitable efforts, sponsorships and event management, volunteer opportunities, campaigns and communications as well as overall marketing support.</li><li>
Strong oral and written communication skills</li><li>
Intermediate knowledge of Microsoft Office, Excel and Smartsheet</li></ul>
Ability to:<ul><li>
Support team efforts as a positive, organized representative of Pillar Relations, managing community relations and supporting market presidents in their development efforts.</li><li>
Ensure all marketing and communication programs align with Busey&rsquo;s corporate brand and culture.</li><li>
Remain highly organized, meet competing deadlines, and manage budgets effectively.</li><li>
Analyze and solve complex problems utilizing advanced concepts.</li><li>
Perform duties under frequent time pressures and present effectively to leadership.</li></ul><h2 class="jobSectionHeader">
Benefits And Compensation 
 
Salary offered is based on factors, including but not limited to, the job duties, required qualifications and relevant experience, and local market trends. The role may be eligible for bonus or incentives based on company and individual performance. 
 
(Base Pay Range: $59,000 - $80,000/year) 
 
Busey provides a competitive Total Rewards package in return for your time, talents, efforts and ultimately, results. Your personal and professional well-being&mdash;now and in the years to come&mdash;are important to us. Busey&rsquo;s Total Rewards include a competitive benefits package offering 401(k) match, profit sharing, employee stock purchase plan, paid time off, medical, dental, vision, company-paid life insurance and long-term disability, supplemental voluntary life insurance, short-term and long-term disability, wellness incentives and an employee assistance program. In addition, eligible associates may take advantage of pre-tax health savings accounts and flexible spending accounts. Visit Busey Total Rewards for more information. 
 
Equal Opportunity 
 
Busey values a diverse and inclusive workplace and strives to recruit, develop and retain individuals with exceptional talent. A team with diverse talent, working together, is essential to Busey&rsquo;s commitment of delivering service excellence. Busey is an Equal Opportunity Employer including Disability/Vets. Visit Busey.com/Careers to learn more about Busey&rsquo;s Equal Opportunity Employment. 
 
Unsolicited Resumes 
 
Busey Bank, and its subsidiaries, does not accept any liability for fees for resumes from recruiters or employment agencies (&ldquo;Agency&rdquo;), without a binding, written recruitment agreement between Busey and Agency describing the services and specific job openings (&ldquo;Agreement&rdquo;). Busey may consider any candidate for whom an Agency has submitted an unsolicited resume and explicitly reserves the right to hire those candidate(s) without any financial obligation to the Agency, unless an Agreement is in place. Any email or verbal contact with any Busey associate is inadequate to create a binding agreement. Agencies without an Agreement are requested not to contact any associates of Busey with recruiting inquiries or resumes. Busey respectfully requests no phone calls or emails.</h2></div>

Client & Community Relations Manager

The Que Studio

Job Title: Sales ManagerWe are seeking a highly motivated and experienced Sales Manager to join our growing team. The ideal candidate will be responsible for handling client inquiries, converting leads into confirmed bookings, building strong client relationships, and driving overall sales growth.Key Responsibilities:<ul><li>Manage incoming inquiries through calls, WhatsApp, email, and social media</li><li>Follow up with potential clients in a professional and timely manner</li><li>Convert leads into confirmed bookings and achieve monthly sales targets</li><li>Present company services, packages, and premium offerings confidently</li><li>Build strong relationships with new and existing clients</li><li>Negotiate professionally while protecting company pricing and brand value</li><li>Maintain client database, pipeline, and booking records</li><li>Prepare weekly and monthly sales reports</li><li>Coordinate with operations and management to ensure smooth client handover after booking</li></ul>Requirements:<ul><li>Proven experience in sales, business development, or client relations</li><li>Strong communication and negotiation skills</li><li>Professional appearance and positive attitude</li><li>Ability to work under pressure and meet targets</li><li>Organized, proactive, and results-driven mindset</li><li>Experience in luxury, hospitality, events, or service industries is a plus</li><li>Fluent in Arabic and English is preferred</li></ul>What We Offer:<ul><li>Competitive salary based on experience</li><li>Attractive commission and performance incentives</li><li>Career growth opportunities</li><li>Professional and dynamic work environment</li></ul>If you are passionate about sales and creating exceptional client experiences, we would love to hear from you.Pay: From KD400.000 per monthWork Location: In person

Sales Manager

<div>
 
 
 Turkmen- Speaking Client Relations Manager
 
 
 
 
 
 
 
 The Role:
 
 
 
 
 
 
 We are looking for passionate and self-motivated professionals to join our Client Relations team and provide high quality of client service to clients. This is a great opportunity to be part of a fast-paced and dynamic environment with learning and growing opportunities. Develop and maintain excellent relationships with prospective and existing clients
 
 
 
 
 
 
 
 
 
 The main responsibilities of the position include:
 
 
 
 
 
 <ul>
 <li>
 Develop and maintain excellent relationships with prospective and existing clients
 </li>
 <li>
 Responsible for activating new client leads and following up with potential clients
 </li>
 <li>
 Handle client inquiries and ensure that high level of service is provided
 </li>
 <li>
 Perform personal clientele analysis and take actions as required
 </li>
 <li>
 Stay abreast of the latest developments, products and marketing promotions that Trading Point launches and the relevant terms and conditions; and communicate them to the clients
 </li>
 <li>
 Ensure compliance with the company&rsquo;s legal guidelines and compliance procedures
 </li>
 <li>
 Provide suggestions on system enhancements
 </li>
 <li>
 Act in the best interest of the company at all times and cooperate with the rest of the Client Relations team in order to perform business development
 </li>
 <li>
 Contribute to the team effort by achieving targeted results
 </li>
 <li>
 Cooperate effectively with other departments as necessary
 </li>
 </ul>
 
 
 
 
 
 Main requirements:
 
 
 
 
 
 <ul>
 <li>
 Degree in a business-related field.
 </li>
 <li>
 At least 3 years of customer care or sales experience. Client handling experience in the financial services sector is a definite plus.
 </li>
 <li>
 Fluent Turkmen speaker with excellent oral and written skills in Russian and English.
 </li>
 <li>
 Reliable, with integrity of character.
 </li>
 <li>
 Outstanding communication and interpersonal skills.
 </li>
 <li>
 Dynamic, innovative and target oriented.
 </li>
 <li>
 Ability to multitask and prioritize.
 </li>
 <li>
 Strong computer literacy.
 </li>
 <li>
 Valid work permit required
 </li>
 </ul>
 
 
 
 
 
 
 
 
 Benefit from:
 
 
 
 
 
 <ul>
 <li>
 Attractive remuneration package plus performance related reward
 </li>
 <li>
 Intellectually stimulating work environment
 </li>
 <li>
 Continuous personal development and international training opportunities
 </li>
 <li>
 Employment visa and medical insurance
 </li>
 </ul>
 
 
 
 
 
 
 
 
 The Hiring Experience: What Awaits You
 
 
 
 
 
 
 
 
 <ul>
 <li>
 Let&rsquo;s Connect &ndash; Intro Chat with Talent Acquisition
 </li>
 <li>
 Deep Dive &ndash; First Interview with Your Future Team
 </li>
 <li>
 Show Your Skills &ndash; Live Technical Session
 </li>
 </ul>
 
 
 
 
 
 
 
 Type of employment: Full time
 
 
 Location: Dubai
 
 
 Please visit our website
 
 www.xm.com/careers
 
 to submit your online application for this position.
 
 
 
 
 
 
 
 
 
 All applications will be treated with strict confidentiality!
 
 
</div>

Turkmen- Speaking Client Relations Specialist

R4T Communications Ltd.

Job SummaryR4T Communications Ltd. is seeking a proactive and customer-focused Customer Success Manager to join our team in Kuwait City.In this role, you will be responsible for onboarding clients, maintaining strong relationships, and ensuring long-term customer satisfaction for our digital communication and email-based solutions. This position is ideal for a results-driven professional with a passion for client success and retention.Key Responsibilities<ul><li>Manage onboarding and implementation of new clients</li><li>Build and maintain strong, long-term customer relationships</li><li>Serve as the primary point of contact for client inquiries and support</li><li>Monitor customer usage and engagement to ensure success</li><li>Identify opportunities for upselling and cross-selling services</li><li>Collaborate with technical and support teams to resolve issues</li><li>Provide product training and guidance to clients</li><li>Track customer satisfaction, retention, and churn metrics</li><li>Prepare reports on client performance and engagement</li><li>Proactively identify risks and ensure customer retention</li></ul>Requirements &amp; Qualifications<ul><li>Bachelor&rsquo;s degree in Business, Communications, IT, or a related field</li><li>4&ndash;7 years of experience in customer success, account management, or client relations</li><li>Experience in SaaS, email platforms, or digital services is highly preferred</li><li>Strong communication and interpersonal skills</li><li>Ability to manage multiple client accounts effectively</li><li>Analytical mindset with strong problem-solving abilities</li><li>Familiarity with CRM tools (e.g., Salesforce, HubSpot)</li><li>Ability to work independently and collaboratively</li><li>Experience in the GCC market is an advantage</li><li>Must have the legal right to work in Kuwait</li></ul>Compensation &amp; BenefitsSalary: KWD 800 &ndash; KWD 1,200 per month (depending on experience)Benefits include:<ul><li>Health insurance</li><li>Annual leave and public holidays</li><li>Performance-based bonuses</li><li>Professional development and training</li><li>Career growth opportunities</li><li>Supportive and collaborative work environment</li></ul>Working Arrangement<ul><li>Full-time position</li><li>On-site (Kuwait City, Kuwait)</li></ul>Application ProcessInterested applicants may submit their CV/Resume through Indeed. Only shortlisted candidates will be contacted.Job Type: Full-timePay: KD800.000 - KD1,200.000 per monthWork Location: In person

Customer Success Manager

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