client relations manager

JPMorganChase

<div>JOB DESCRIPTION 
 
 
As a Private Alternatives Account Manager within the Asset Management's Intermediary Services, you will focus on client relations for registered and private products across alternative asset classes within North America. In addition to mutual fund knowledge, you will bring deep knowledge of registered and private funds' administration, onboarding, and platform operational processes to support private banks, custodians, wire houses, RIAs and independent broker/dealers. You will also deliver strong relationships across third party service providers (such as Digital vendors, transfer agents and administrators) and their counterparts at our platform partners. You will build relationships with third-party service providers and platform partners, support Client Advisors, and liaise with key internal teams.
Job responsibilities<ul><li>
Field inquiries from Financial Intermediaries, Financial Advisors, HNW Investors &amp; internal stakeholders regarding JPM's Alternative investment offerings, mutual funds, commingled funds, 529 plan portfolios, and other investment vehicles</li><li>
Support operational onboarding and implementation of JPM products on platforms (private banks, wire houses, broker dealers, custodians, RIAs, and third party providers)</li><li>
Be responsible for building and maintaining relationships with intermediaries and act as the voice of the Intermediary within the Firm</li><li>
Develop strong understanding of distribution partners' operational platforms and processes
</li><li>Coordinate with internal JPM teams and third parties for client inquiries, problem resolution and reconciliation</li><li>
Participate in client meetings and events as appropriate (including due diligence meetings).</li><li>
Ensure compliance with regulatory requirements and assist with periodic filings; support ad hoc projects and research for PWA initiatives</li></ul>
Required qualifications, capabilities, and skills<ul><li>
Bachelor's degree required
</li><li>Minimum of 5 years' experience in Asset Management in a client facing role with a background in Investor Relations/Client Services and a focus on Wealth Management distribution of Alternative products
</li><li>Knowledge of financial markets, alternatives investment vehicles (Non-Traded REITS, Tender Offer Funds, BDCs, interval funds, private funds, etc.), and mutual funds</li><li>
Ability to develop strong client and internal relationships and an in-depth understanding of intermediary servicing needs</li><li>
Experience with onboarding &amp; management of digital distribution/technology platforms and custodian relationships</li><li>
Excellent organization, communication, project management, and time management skills; solutions-driven and adaptable in fast-paced environments</li></ul>
<ul><li>Strong analytical, problem-solving, and critical thinking skills, with the ability to manage change and think beyond the job description to achieve client and firm goals</li></ul>
Preferred qualifications, capabilities, and skills<ul><li>
FINRA Series 7 (preferred but not required)</li><li>
Advanced degrees, other financial qualifications and licenses a plus (e.g., CFA)</li></ul>
ABOUT US 
 
 
<div><div>JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
</div><div>We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
<div>We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase &amp; Co. is an Equal Opportunity Employer, including Disability/Veterans 
</div></div></div> 
 
ABOUT THE TEAM 
 
 
J.P. Morgan Asset &amp; Wealth Management delivers industry-leading investment management and private banking solutions. Asset Management provides individuals, advisors and institutions with strategies and expertise that span the full spectrum of asset classes through our global network of investment professionals. Wealth Management helps individuals, families and foundations take a more intentional approach to their wealth or finances to better define, focus and realize their goals.</div>

Asset Management - Financial Intermediary Services - Private Wealth Alternatives Account Manager - Associate

Richemont

<div>Richemont, one of the world leaders in the luxury sector, has various Houses specializing in jewelry, watches and high-end accessories. Each Maison proudly embodies a tradition of style, quality and craftsmanship and Richemont strives to preserve the heritage and identity specific to each of them. At the same time, we are committed to innovating and designing new products in line with the values of our Houses, through a process of permanent creativity.
At Richemont Americas, we are proud to employ talent from many different backgrounds, experiences, and identities. We believe that when diversity and inclusion are fully embraced and empowered, creativity and knowledge emerge to deliver excellence. We continue to work towards creating a workforce that represents the diversity of our clients and our communities.
HOW YOU WILL MAKE AN IMPACT
J ob mission
The role of the Business Applications Excellence Manager is focused on strategic technology management. They will be a cross-functional liaison, leveraging data and insights to ensure smooth deployments of product, system, and process enhancements for the Cartier NA Client Relations Center (CRC).
This role will manage system support activity, enhancements, functionality, testing, and training initiatives associated with the CRC, Product, Technology, and Operations teams. It will prioritize clear and effective translation of product changes into operational plans to improve CRC Ambassador efficiency.
Main accountabilities/objective of the position
Key Responsibilities
Cross-Functional Technology Management
<ul><li>Serve as the CRC&rsquo;s first point of contact and coordinator for Product and Technology tool support, implementation, and guidance
</li><li>Serve as a Subject Matter Expert for eCommerce and CRM-related procedures and best practices
</li><li>Master a strong knowledge of CRC systems and assess new opportunities for efficient collaboration with corporate teams as well as Operations, Regional eCommerce, and IT teams
</li><li>Act as a DRI (Directly Responsible Individual) for most of Cartier CRC-related system roadmap planning and roll-out.
</li><li>Ability to coordinate or perform all User Acceptance Testing of enhancements, new functionality, and releases
</li><li>Translate technical updates into clear operational impacts and readiness requirements (training, volume shifts, changes to workflows, impacts to KPIs)
</li><li>Participate in sprint reviews, UAT, and feature validation to ensure CRC use cases are represented
</li></ul>Data, Reporting &amp; Analytics
<ul><li>Creation and validation of reporting dashboards connected to local CRC systems as well as larger global initiatives.
</li><li>Partner with Quality, WFM, and Operations leaders to analyze drivers of service level, abandon rates, capacity constraints, and advisor productivity
</li><li>Leverage CRC performance dashboards and reports (SL, ASA, AHT, case cycle times, digital/contact channel insights, etc.) to identify relevant trends and priorities
</li><li>Proactively identify anomalies, risks, or performance shifts and escalate insights to the appropriate leadership teams
</li></ul>Business Excellence
<ul><li>Act as liaison with international partners, local IT and any other business partners needed for awareness or action
</li><li>Perform and manage frequent system audits to ensure systems are functioning appropriately, are being used as intended and that we are compliant with policies and procedures within the systems
</li><li>Partner with the Business Excellence and Training Manager to coordinate and facilitate user training on systems related topics
</li><li>Strong influencing and organizational skills, with ability to build consensus among multiple levels and functions within the organization
</li></ul>Qualifications:
Education
<ul><li>Degree in Information Systems, Computer Science, Business Administration, or related field preferred
</li></ul>Required experience
<ul><li>3+ years of business operations experience in two (2) or more of the following areas:
<ul><li>Support Salesforce Service Cloud (SFSC) and/or Salesforce Commerce Cloud (SFCC) ecosystem
</li><li>Project and ticket management using Atlassian Jira/Confluence or similar tools
</li><li>Collecting and streamlining feedback of current system usage into technical incidents
</li><li>Proven experience organizing business requirements across Product, Engineering, or Technology teams and translating them into actions for Client or Employee Experience projects
</li></ul></li><li>Experience in retail, customer experience, or global client relations organizations with omnichannel operations (phone, chat, email, social)
</li><li>Substantial knowledge of retail, eCommerce, Logistics business structure is a plus
</li></ul>Technical Skills/ abilities
<ul><li>Understanding of CRM, telephony, and case management technologies (Salesforce Service Cloud, Vonage, SAP, Calabrio, etc.)
</li><li>Solid understanding of contact center analytics, operations metrics, and journey-level data
</li><li>Ability to support UAT, feature validation, and user readiness activities
</li><li>Strong skills in data analysis and visualization (Excel, Power BI, Looker, or similar) with comfort building automated, scalable reporting solutions
</li></ul>Management or People leadership experience
<ul><li>Prior experience in project and people management (leading a team) preferred
</li></ul>Personal skills: Communication/ Influencing
<ul><li>Curiosity, proactivity, and the ability to anticipate needs before they become issues
</li><li>Excellent verbal and written communication skills, especially regarding presentation of data and translating technical information into simple language
</li><li>Must display a high level of maturity, poise, and finesse to work with leadership and stakeholders within Richemont
</li><li>Ability to work in a diverse, fast-paced, evolving environment with strong attention to detail and the ability to handle multiple tasks simultaneously
</li></ul>Entrepreneurial spirit demonstrated by ability to work effectively with limited supervision
We Offer
We care about our associates&rsquo; health and wellbeing and offer a comprehensive benefits program to support you and your loved ones. Our core benefits include medical, dental, and vision programs. Health savings and flexible spending accounts are available to support your financial needs, along with access to the employee assistance program for you and your household members. The company offers income protection solutions including life insurance, disability benefits, and 401(k) with employer match. Understanding the importance of wellness and work-life-balance, our package includes a wellness reimbursement benefit and paid time off. We also encourage associates to give back to their local community by using their volunteer time off days to support important initiatives that drive change.
At Richemont, We Craft the Future!
Salary will be negotiated based on relevant skills and experience.
#Richemont #WeCraftTheFuture</div>

Business Applications Excellence Manager, Client Relations Center

Yourpoolpal

Job Overview Your Pool Pal LLC is a fully insured, family-owned and operated swimming pool builder with a passion for delivering the finest quality and craftsmanship. With over a quarter-century of experience designing and building exceptional pools in New Hampshire, our company is founded on expertise and a commitment to customer satisfaction. We are seeking a dedicated and professional Customer Service / Customer Success Manager to join our close-knit team. The ideal candidate will be the primary advocate for our clients, ensuring a smooth, positive, and memorable experience from the initial consultation through to project completion and beyond. This role is crucial for maintaining our reputation for excellence and fostering long-lasting client relationships. Responsibilities  <ul><li>Serve as the main point of contact for clients throughout the entire pool design and construction process.</li><li>Proactively manage client communications, providing regular updates on project milestones, timelines, and progress.</li><li>Address and resolve all customer enquiries, concerns, and issues in a timely and professional manner.</li><li>Develop and implement customer success strategies aimed at enhancing client satisfaction and building loyalty.</li><li>Onboard new clients, clearly explaining the construction process and setting realistic expectations.</li><li>Gather, analyse, and report on client feedback to identify areas for service improvement.</li><li>Collaborate closely with our building and installation teams to ensure client requirements are understood and met.</li><li>Maintain accurate and organised client records and project documentation.</li></ul>Qualifications  <ul><li>Proven experience in a customer-facing role, such as customer service, customer success, or account management.</li><li>Exceptional interpersonal and communication skills, both written and verbal.</li><li>Strong problem-solving abilities with a talent for effective conflict resolution.</li><li>Excellent organisational and time-management skills, with the ability to manage multiple client projects simultaneously.</li><li>A self-motivated and professional attitude, with the ability to work effectively within a small, family-run business environment.</li><li>Proficiency in standard office software; experience with CRM systems is advantageous.</li><li>Experience within the construction, home services, or a related trade industry is highly desirable but not essential.</li></ul>

We are seeking a detail-oriented, organized, and customer-focused Customer Service / Data Entry Specialist to join our growing remote team. This position combines excellent customer support with accurate data management, making it ideal for individuals who are dependable, professional, and committed to delivering exceptional service. &nbsp;The successful candidate will be responsible for responding to customer inquiries, maintaining accurate records, processing information efficiently, and ensuring a positive customer experience while adhering to company standards and confidentiality requirements. &nbsp;<h2>Key Responsibilities &nbsp;</h2><ul><li>Respond to customer inquiries via email, chat, and telephone in a professional and timely manner.</li><li>Accurately enter, update, and maintain customer and business data within internal databases.</li><li>Process documents, forms, invoices, and other administrative records with a high degree of accuracy.</li><li>Resolve customer concerns by identifying appropriate solutions and following up to ensure complete resolution.</li><li>Verify, organize, and maintain confidential information while ensuring data integrity.</li><li>Prepare reports and perform routine administrative support tasks as assigned.</li><li>Collaborate with team members and other departments to ensure efficient workflow and customer satisfaction.</li><li>Meet productivity, quality, and performance standards while working independently in a remote environment. &nbsp;</li></ul><h2>Qualifications &nbsp;</h2><ul><li>High school diploma or equivalent required; associate's or bachelor's degree is an asset.</li><li>Previous experience in customer service, administrative support, or data entry is preferred but not required.</li><li>Excellent written and verbal communication skills.</li><li>Strong attention to detail with exceptional organizational skills.</li><li>Proficiency with Microsoft Office Suite (Word, Excel, Outlook) and Google Workspace.</li><li>Ability to multitask, prioritize assignments, and meet deadlines.</li><li>Strong typing and computer skills.</li><li>Ability to maintain confidentiality and handle sensitive information responsibly.</li><li>Reliable internet connection and a dedicated workspace for remote work. &nbsp;</li></ul><h2>Preferred Skills &nbsp;</h2><ul><li>Experience using CRM systems or customer support software.</li><li>Strong problem-solving and critical-thinking abilities.</li><li>Positive attitude with a commitment to delivering outstanding customer service.</li><li>Ability to work independently as well as collaboratively within a team. &nbsp;</li></ul><h2>Benefits &nbsp;</h2><ul><li>Competitive compensation.</li><li>Fully remote work environment.</li><li>Flexible scheduling options.</li><li>Paid training and ongoing professional development.</li><li>Career growth and advancement opportunities.</li><li>Supportive and collaborative team culture.</li><li>Paid time off and comprehensive benefits for eligible employees. &nbsp;</li></ul>If you are organized, customer-focused, and eager to contribute to a dynamic remote team, we encourage you to apply and become part of a professional environment dedicated to excellence.

Customer Service / Data Entry

Customer Service / Customer Success Manager

BAYADA Home Health Care

<div></div><div>BAYADA Home Health Care has an immediate opening for a Client Services Manager in our Medicare-certified Oahu Visits Home Health Office. If you are looking for an exciting career opportunity in a growing industry, a Client Services Manager could be the position for you. BAYADA believes that our clients and their families deserve home health care delivered with compassion, excellence, and reliability. We want you to apply your energy and skills in this dynamic, entrepreneurial environment and become an integral part of a caring, professional team that is instrumental in providing the highest quality care to our clients.

Build your career with a purpose! 


Client Services Manager &ndash; Home Health

Location: Oahu Visits Office, BAYADA Home Health Care

Salary: $50k per year plus incentives based on performance

Position Summary

The Client Services Manager supports the day-to-day success of our Home Health office by helping coordinate client services, grow and manage a caseload, support field staff, and ensure a high-quality experience for clients and referral partners. This role is designed for a high-potential professional who can operate with increasing independence, provide advanced support across client services functions, and serve as a reliable partner to office leadership in a fast-paced Medicare-certified Home Health environment.

This position acts in accordance with The BAYADA Way and helps ensure compassionate, excellent, and reliable service for clients, families, referral sources, and employees. The role also offers a strong path for continued growth into broader office leadership responsibilities.

Key Responsibilities

Client Service and Caseload Support
<ul>
<li>Help develop, coordinate, and grow a Home Health caseload through strong relationship building and responsive service.</li>
<li>Build trusting relationships with clients and families and serve as a point of contact for service-related questions, concerns, and follow-up needs.</li>
<li>Make outreach calls to clients before start of care and support a smooth onboarding experience.</li>
<li>Handle service inquiries professionally and accurately document referrals and related information in appropriate systems.</li>
<li>Help establish service expectations with clients and payors, including service details, billing arrangements, and issue resolution processes.</li>
</ul>
Scheduling and Coordination
<ul>
<li>Coordinate staffing and scheduling based on clinician competency, productivity, and availability to support quality care and continuity of service.</li>
<li>Monitor assignments after services begin and follow up proactively to support client, family, and employee satisfaction.</li>
<li>Help minimize unnecessary staffing changes and maintain reliable service coverage.</li>
<li>Serve as a facilitator among clients, families, clinicians, physicians, case managers, and office staff to support coordination of care.</li>
</ul>
Office Operations and Service Processing
<ul>
<li>Support billing and service-processing activities, including physician order follow-up, documentation coordination, and timely flow of information needed for payroll and billing.</li>
<li>Maintain accurate records, notes, and communications to support continuity, compliance, and service excellence.</li>
<li>Monitor caseload and operational metrics and help office leadership identify trends, barriers, and opportunities for improvement.</li>
</ul>
Field Staff and Team Support
<ul>
<li>Partner with office leadership and clinical partners to support field staff performance, engagement, and retention.</li>
<li>Assist with call-outs, urgent staffing needs, office workflows, and general administrative support as needed.</li>
<li>Provide dependable backup support to Client Services leadership and contribute to a collaborative, team-first office culture.</li>
<li>Participate in office meetings, company initiatives, and special projects that strengthen office performance and client experience.</li>
</ul>
Advanced Associate Expectations
<ul>
<li>Operate with a higher level of autonomy, judgment, and accountability than an entry-level associate while continuing to develop toward future leadership opportunities.</li>
<li>Take ownership of more complex coordination tasks, escalations, and cross-functional follow-up within the Home Health office.</li>
<li>Help reinforce best practices around responsiveness, organization, follow-through, and service excellence across the team.</li>
</ul>
Qualifications
<ul>
<li>College Degree required or equivalent healthcare experience.</li>
<li>Demonstrated strong interpersonal, communication, and relationship-building skills.</li>
<li>Proven record of goal achievement and ability to manage multiple priorities in a fast-paced environment.</li>
<li>Prior healthcare, home health, Medicare, client services, recruiting, or scheduling experience strongly preferred.</li>
<li>Strong sense of urgency, follow-up, organization, attention to detail, and comfort with technology and office systems.</li>
<li>Ability to work collaboratively, use sound judgment, and communicate effectively with clients, families, field staff, and internal partners.</li>
</ul>
Preferred Characteristics
<ul>
<li>Growth-oriented professional with the potential to move into broader office leadership over time.</li>
<li>Calm, service-minded problem solver who can balance client needs, employee support, and operational priorities.</li>
<li>Committed to representing BAYADA with compassion, excellence, and reliability in every interaction.</li>
</ul>
Why This Role Matters

BAYADA Home Health provides Medicare-certified nursing, therapy, and related services that help adults and seniors remain safe and supported at home. In the OAV office, the Client Services Manager plays an important role in helping clients start services smoothly, supporting clinicians in the field, and ensuring the office delivers an experience that reflects The BAYADA Way every day. 


#LIRX

#JoinBAYADA-RX<div> 
As an accredited, regulated, certified, and licensed home health care provider, BAYADA complies with all state/local mandates.

BAYADA is celebrating 50 years of compassion, excellence, and reliability. Learn more about our 50th anniversary celebration and how you can join in here.

BAYADA Home Health Care, Inc., and its associated entities and joint venture partners, are Equal Opportunity Employers. All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, age, disability, pregnancy or maternity, sexual orientation, gender identity, citizenship status, military status, or any other similarly protected status in accordance with federal, state and local laws. Hence, we strongly encourage applications from people with these identities or who are members of other marginalized communities.</div></div>

Client Services Manager, Home Health

Ed Castro Landscape Inc

<div><div><div><h2 class="jobSectionHeader">Work With The Best</h2></div></div><div><div>
We are building the premier outdoor living company in the country by creating a &ldquo;family of family companies&rdquo; across the nation. Now you can build your landscaping career with the best, working in one of our many company locations nationwide. Learn from the top experts in the field and work on some of the country&rsquo;s largest and most complex landscape projects. Take advantage of opportunities to share and exchange best practices across our network. The opportunities are endless.</div></div><div><div>
Job Overview 
The Sales &amp; Client Care Representative is responsible for managing client relationships from initial sale through ongoing services and is the main point of contact for clients in Landscape Services. This role involves acquiring new clients, increasing department revenue, and providing exemplary customer service.</div><div>
Responsibilities and Duties</div><div><ul><li>
Generate bid estimates and sales on maintenance, irrigation service, enhancement, and mowing projects</li><li>
Maintain sales volume by staying current on client needs, trends, and any local competitors</li><li>
Achieve weekly/monthly/annual sales goals for department</li><li>
Communicate details of estimates and scopes of work to appropriate Production Manager(s)</li><li>
Conduct client presentations, meetings, and on-site visits/walkthroughs to discuss scope of work and achieve sale</li><li>
Inform clients of property issues and involve them in necessary decision making</li><li>
Manage effective and reliable communication with clients as single point of contact for service matrix</li><li>
Prepare proposals, renewals, and contracts that meet the gross profit margin goal for each product or service offered, which includes labor hours and materials to complete each job</li><li>
 Create and maintain detailed scopes of work for each site and task to be completed</li><li>
Participate in routine sales training and development, staying abreast of industry trends</li><li>
Monitor and assist in invoicing process and assuring payment from clients</li><li>
Assist Production Manager(s) for job costing Garden Care sites</li><li>
Participate in regularly scheduled meetings with Production Manager and admin team to ensure communication of department(s)</li><li>
Other duties as assigned</li></ul></div><div>
Job Requirements</div><div><ul><li>
Bachelor's Degree in Horticulture or related field, preferred</li><li>
3+ years of sales experience in landscape industry</li><li>
Knowledge and proficiency in landscape terminology, plant material, and installation techniques</li><li>
Strong ability to multi-task and exercise efficiencies in time management</li><li>
Superior interpersonal skills with clients and colleagues, doing so with excellent written and verbal communication practices</li><li>
Intermediate to advanced skills with MS Word &amp; Outlook</li><li>
Occasional evening and weekend availability to meet client needs and deadlines</li><li>
Valid drivers license; CDL with Class C endorsement, preferred</li></ul></div></div><div><div>
The Perks</div><div><ul><li>
401(k) plan with company match</li><li>
Medical insurance</li><li>
Dental insurance</li><li>
Vision insurance</li><li>
FSA/HSA</li><li>
PerkSpot</li><li>
Long-Term Disability and Life Insurance</li><li>
Paid time Off</li><li>
Tuition Reimbursement (after one year of service)</li></ul></div></div>
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
This employer participates in E-Verify and will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee's Form I-9 to confirm work authorization. Employers can only E-Verify once you have accepted a job offer and completed the Form I-9.
A part of the U.S. Immigration laws protects legally-authorized workers from discrimination based on their citizenship status and national origin. If you have the skills, experience, and legal right to work, your citizenship or immigration status shouldn&rsquo;t get in the way.
Mariani Enterprises, LLC is proud to be an equal opportunity employer and does not discriminate in employment with regard to race, color, religion, national origin, citizenship status, ancestry, age, sex (including sexual harassment), sexual orientation, marital status, physical or mental disability, military status or unfavorable discharge from military service or any other characteristic protected by law.</div>

Landscape Sales & Client Care Representative

Knights Companies

<div>Description:

We are seeking a proactive and detail-oriented Account Manager - Redi-Mix Concrete to join our dynamic team. This role offers an excellent opportunity to engage directly with clients, support sales processes, and contribute to the growth of our business. If you are passionate about delivering exceptional customer experiences and fostering strong business relationships, we encourage you to apply.
What You'll Do:<ul><li>
Prepare customer quotes by providing accurate pricing information in accordance with the established pricing matrix, ensuring clarity on product quality and services offered.</li><li>
Place orders with the appropriate departments and monitor the production and delivery process to ensure timely fulfillment.</li><li>
Develop and maintain strong relationships with key and target accounts to promote customer satisfaction, build business partnerships, and increase activity across commercial, residential, and utility sectors.</li><li>
Collaborate with corporate management to plan business objectives, coordinate functions and operations between departments, and establish responsibilities and procedures to achieve organizational goals.</li><li>
Develop and execute a strategic plan to maintain regular contact with customers within assigned territories, ensuring ongoing customer satisfaction and loyalty.</li><li>
Troubleshoot customer complaints/problems regarding billing, quality, quantity, and service.</li><li>
Provide efficient resolutions to instill customer satisfaction.</li><li>
Assist the Billing and Credit departments in resolving account issues.</li><li>
Actively participate in networking events and trade associations, and area chambers to promote Company products and services. Entertain customers to develop and enhance effective customer relations.</li><li>
Assist customers and Quality Control in expediting required mix design submittals.</li><li>
Perform project research and review concrete specifications to submit to quality control for verification and approval prior to bidding projects.</li><li>
Develop an understanding and monitor the performance of each contractor in areas such as credit, pricing, delivery efficiency and purchasing habits. Assist the accounting department with billing issues and collections on customer accounts.</li></ul><h3 class="jobSectionHeader"> 
What We Offer:</h3><ul><li>
Competitive pay with opportunities for growth</li><li>
Medical, Dental, and Vision Insurance</li><li>
Paid Time Off (PTO) and Paid Holidays</li><li>
401(k) with Company Match</li><li>
Short-Term Disability (STD)</li><li>
Long-Term Disability (LTD)</li><li>
Company-Paid Life Insurance</li></ul>
Requirements:
<ul><li>Bachelor&rsquo;s degree required or equivalent combination of education and experience.</li><li>
Three (3) to five (5) years&rsquo; construction industry experience, preferably in the target market.</li><li>
Excellent people skills and customer-focused philosophy.</li><li>
Must be able to communicate effectively with people at all operations levels.</li><li>
Must have experience in budget and goal preparation, contract negotiation and program development.</li><li>
Computer proficiency to include Word, Excel, and Power Point.</li><li>
Have good mathematics skills including use of feet, inches, and fractions.</li><li>
Valid driver&rsquo;s license in state of residence.</li></ul>
Physical Demands:<ul><li>
Can kneel, crouch, crawl, climb, balance, bend, twist, reach, and feel.</li><li>
Can sit, stand, walk, stoop, write, push, and pull.</li></ul> 
Interested in opportunities in other Knight&rsquo;s Companies locations?
We&rsquo;re hiring across our other markets:<ul><li>
Lowcountry: Charleston/Jedburg/St. George/Moncks Corner</li><li>
Midlands: Columbia/Lexington/Irmo/Blythewood/Lugoff/Sumter</li><li>
South: Hampton/Beaufort/Okatie/Richmond Hill/Savannah</li></ul>
Visit our careers page to explore all openings: www.knightscompanies.com 
Join our team and be part of a company that values growth, innovation, and customer success. We offer a supportive work environment, opportunities for professional development, and a commitment to excellence in all we do.
EOE</div>

Account Manager- Redi-Mix Concrete

Kelly Services Internal

<div><div>Together we change lives. 
 
Kelly is a team of experts driven by our belief that the impact of the right person in the right job is limitless. 
 
No matter where you are in your career journey you can apply your knowledge and passion to move people, organizations, and communities forward. You&rsquo;ll have opportunities to grow your expertise and capabilities, both professionally and personally. As a team, we celebrate inclusion, caring and collaboration. As a company we value your contribution, we work with integrity, and we always put people first - so your impact really will change lives. 
 
Our Kelly Education Account Manager is accountable for:<ul><li>
Serving as the primary point of contact for client accounts, fostering strong relationships and understanding their staffing needs</li><li>
Coordinating and managing the placement of educational staff for schools, districts, and other educational organizations</li><li>
Working closely with recruiters to ensure the timely fulfillment of staffing requirements, ensuring client satisfaction</li><li>
Proactively resolving any issues related to staffing or service delivery, ensuring that client expectations are consistently met or exceeded</li></ul></div><div><ul><li>
Tracking, reporting, and analyzing account performance, identifying opportunities for growth and improvement within client accounts</li></ul> 
Essential Skills, Knowledge, and Experience:<ul><li>
Successful creation and maintenance of high-level strategic client relationships</li><li>
Excellent communication skills</li><li>
Strong attention to detail</li><li>
2+ years of high-level client account management and operations experience within the staffing, HR, or related industry</li><li>
Must be able to travel locally up to 30% locally for hiring, recruiting, school, talent, and other applicable events and have a Valid US Driver&rsquo;s license in good standing.</li></ul> 
This is a virtual role assigned to a territory in Delaware. Candidate must live within a 45 minutes drive to Delaware with the ability to travel to client sites throughout the entire state of Delaware throughout the week. 
Base pay range for this position is $62,000-$75,000 per year. Final annual compensation will be based on experience and may vary by geographic location. 
Total compensation package and benefits applicable to the position &ndash; understanding that each person has unique professional and personal needs focused on your total well-being. Our range of Benefits for full-time employees can be explored at: Kelly Services | People (benefitsatkelly.com) 
 
Kelly is an equal opportunity employer committed to employing a diverse, equitable and inclusive workforce, including, but not limited to, race, gender, individuals with disabilities, protected veterans, sexual orientation, and gender identity. Equal Employment Opportunity is The Law.</div></div>

Kelly Education Client Manager

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