client relations manager

Arafat Real Estate

ARAFAT REAL ESTATE L.L.C. is seeking a Customer Relations Manager to oversee client relationships for property leasing and sales in Ajman. This role is responsible for managing client communications, resolving inquiries, and supporting the sales and leasing teams. The position follows a Sunday to Thursday schedule and reports to the General Manager.Key Responsibilities:<ul><li>Serve as the primary point of contact for clients regarding property inquiries, lease agreements, and purchase transactions</li><li>Respond to client questions about property availability, pricing, documentation, and transaction procedures</li><li>Coordinate with sales and leasing agents to track client requests and ensure timely follow-up</li><li>Maintain accurate client records and update contact information in the customer relationship management (CRM) system</li><li>Prepare and send service confirmations, lease renewals, and transaction updates to clients</li><li>Assist clients with documentation requirements including tenancy contracts, property handovers, and ejari registrations</li><li>Resolve routine client concerns and escalate complex issues to the General Manager</li><li>Follow up with clients on pending documentation, payments, or outstanding requirements</li><li>Support the team in organizing property viewings and client meetings as needed</li></ul>Requirements:<ul><li>High school diploma or equivalent; diploma or certificate in Business Administration, Real Estate, or related field is preferred</li><li>Minimum 2 years of experience in customer relations, client coordination, or administrative support, preferably in a real estate, property management, or professional services environment</li><li>Proficiency in Microsoft Office applications including Outlook, Word, and Excel</li><li>Strong written and verbal communication skills in English; proficiency in Arabic is required</li><li>Organizational skills with attention to detail and accuracy</li><li>Ability to manage multiple client requests and prioritize effectively</li><li>Professional demeanor with a client-focused approach</li><li>Familiarity with UAE real estate processes, tenancy contracts, or ejari registration is an advantage</li></ul>Work Location: Ajman, United Arab EmiratesEmployment Type:<ul><li>Full-time</li></ul>How to Apply: Click the Apply Now button to submit your application through Indeed.Pay: AED6,000.00 - AED7,000.00 per monthWork Location: In person

Customer Relations Manager

MEETING MATTERS CLINIC

About Meeting Matters ClinicMeeting Matters is Islamabad's premier mental health clinic, providing professional counseling and therapy services. We are committed to making mental health care accessible, compassionate, and effective for our community. As we continue to grow, we're looking for a dedicated Client Relationship Manager to be the first point of contact for our clients.The OpportunityThis is a Shift based Hybrid (Face to Face and Online) Job. We're hiring a Client Relationship Manager (CRM) Psychologist BASED IN ISLAMABAD to manage client communications, bookings, and ensure an exceptional client experience from first inquiry to ongoing therapy. This is a client-facing role that combines customer service excellence, administrative efficiency, and genuine care for people's wellbeing.If you're empathetic, organized, and passionate about mental health, this role offers meaningful work where you directly impact people's healing journeys.What You'll DoClient Communication &amp; Engagement:<ul><li>Respond to client inquiries via WhatsApp, phone calls, email, and social media</li><li>Provide warm, professional first contact for people seeking therapy</li><li>Explain our services, therapist specializations, and session fees</li><li>Answer questions about therapy process, confidentiality, and what to expect</li><li>Follow up with potential clients who haven't booked yet</li><li>Check in with clients after their first session to encourage continuity</li></ul>Scheduling &amp; Booking Management:<ul><li>Manage therapist availability calendars and schedule client sessions</li><li>Coordinate bookings across multiple therapists and time slots</li><li>Send session confirmations and reminders to clients</li><li>Handle session rescheduling and cancellations</li><li>Optimize scheduling to maximize therapist occupancy</li><li>Manage weekend and evening booking requests</li></ul>Client Matching &amp; Coordination:<ul><li>Match clients with appropriate therapists based on their needs and concerns</li><li>Understand each therapist's specializations (anxiety, depression, trauma, couples, etc.)</li><li>Consider client preferences for gender, language, and therapy approach</li><li>Coordinate with therapists on their availability and schedule changes</li><li>Facilitate smooth handoffs between CRM team members</li></ul>Payment Processing &amp; Follow-up:<ul><li>Send payment information and bank details to clients</li><li>Track and follow up on outstanding payments professionally</li><li>Confirm receipt of session payments</li><li>Maintain accurate payment records in the system</li><li>Handle billing inquiries and resolve payment issues</li></ul>Administrative Tasks:<ul><li>Maintain organized client records and booking database</li><li>Send intake forms (RISB) to new clients before first session</li><li>Update client information and session history</li><li>Prepare daily/weekly reports on bookings and inquiries</li><li>Maintain filing system for client documentation</li><li>Support overall clinic administrative needs</li></ul>Quality Client Experience:<ul><li>Ensure every client feels heard, valued, and supported</li><li>Handle sensitive situations with empathy and professionalism</li><li>Address client concerns or complaints promptly and effectively</li><li>Maintain confidentiality and respect client privacy at all times</li><li>Create a welcoming, non-judgmental atmosphere</li><li>Represent the clinic's values in every interaction</li></ul>What We're Looking ForRequired Qualifications:<ul><li>Masters Degree or MS / MPhil in Psychology</li><li>1-2 years of experience in customer service, client relations, or administrative role</li><li>Excellent communication skills in English and Urdu (both written and spoken)</li><li>Strong phone and WhatsApp communication abilities</li><li>Highly organized with strong attention to detail</li><li>Ability to multitask and manage multiple priorities</li><li>Professional, empathetic, and patient demeanor</li></ul>Preferred Qualifications:<ul><li>Previous experience in healthcare, counseling center, or wellness industry</li><li>Familiarity with mental health terminology and therapy processes</li><li>Experience with CRM systems or booking management software</li><li>Social media management skills</li><li>Psychology or social sciences background</li><li>Experience handling sensitive or confidential information</li></ul>Essential Personal Qualities:✓ Empathetic and genuinely care about people's wellbeing✓ Non-judgmental attitude toward mental health issues✓ Patient and calm under pressure✓ Excellent listening skills✓ Warm, friendly, and approachable personality✓ Professional boundaries and emotional maturity✓ Reliable, punctual, and responsible✓ Quick learner who adapts easily✓ Problem-solver with positive attitude✓ Team player who collaborates wellWhat We OfferCompensation &amp; Benefits:<ul><li>Competitive salary: PKR 40,000 - 50,000 per month (based on experience)</li><li>Annual increments based on performance</li><li>Performance-based bonuses</li><li>Probation period: 3 months with evaluation</li></ul>Work Environment:<ul><li>Supportive, mission-driven team culture</li><li>Direct impact on people's mental health journeys</li><li>Professional development and training opportunities</li><li>Learn about mental health and therapy from experienced therapists</li><li>Respectful, collaborative workplace</li></ul>Work ScheduleFull-time positionWorking hours and days will be discussed and finalized during the interview based on clinic needs and candidate availability.Potential schedules may include:<ul><li>Morning shifts, evening shifts, or split shifts</li><li>6-7 days per week with rotating offs</li><li>May include weekend availability</li></ul>Exact timings to be confirmed upon hiring.Key Success MetricsYour performance will be measured by:<ul><li>Response time to client inquiries (target: under 5 minutes)</li><li>Inquiry-to-booking conversion rate (target: 60%+)</li><li>Client satisfaction scores (target: 4.5/5+)</li><li>Session attendance rate (minimize no-shows)</li><li>Accuracy of scheduling and record-keeping</li><li>Payment collection efficiency</li><li>Professional communication quality</li></ul>Pay: Rs40,000.00 - Rs50,000.00 per monthWork Location: In person

Client Relationship Manager (CRM)

Busey Bank

<div>Position Summary
The Client &amp; Community Relations Manager is responsible for supporting Busey&rsquo;s vision, mission, and values by supporting sales growth and executing the strategic charitable goals of the organization. This role involves collaborating with sales leaders, the Brand Experience team, and community stakeholders to develop impactful solutions that enhance both the sales process and the organization&rsquo;s charitable initiatives. By overseeing a region's efforts, the manager will ensure alignment with corporate goals, optimize sales training materials, and facilitate community partnerships to support philanthropic efforts.<h2 class="jobSectionHeader">
Duties &amp; Responsibilities</h2>
Location: Champaign/Urbana
Sales Leadership Support:<ul><li>
Collaborate with sales leadership to assess, develop, optimize, and execute sales training materials.</li><li>
Partner with onboarding teams to ensure appropriate training programs are executed for sales representatives, ensuring they have the resources to succeed.</li><li>
Consult with line of business leaders to recommend sales and prospecting strategies and initiatives to improve operational efficiency, customer experience and loyalty</li><li>
Gather and relay feedback to continuously iterate on the sale strategy</li></ul>
Charitable Strategy &amp; Community Engagement<ul><li>
Execute Busey&rsquo;s philanthropic strategy, overseeing sponsorships, budgeting, charity outreach, and event wrap-up within the designated region.</li><li>
Orchestrate community and charitable event participation while supporting internal volunteerism through campaigns and communications.</li><li>
Collaborate with community leaders to enhance Busey's visibility and presence in supported communities.</li><li>
Support and facilitate communications for client appreciation functions, business development efforts, and press releases.</li><li>
Benchmark and research emerging social impact initiatives and recommend engagement strategies.</li></ul>
Cross-Functional Collaboration:<ul><li>
Serve as a liaison between sales, brand experience, and product teams to enhance operational efficiency, customer experience, and loyalty.</li><li>
Partner with the Event Experience team to align sales strategy goals with charitable event strategies and recognize employee achievements through internal recognition events.</li><li>
Ensure the Market President is well-informed about regional trends, events, and initiatives.</li></ul>
Strategic Alignment and Branding:<ul><li>
Maintain the design and integrity of the corporate brand and culture, acting as a &ldquo;Busey Brand Ambassador&rdquo; in all internal and external communications.</li><li>
Ensure consistent corporate voice and strategic alignment throughout all First Busey Corporation entities, performing Brand In Action Audits in corporate markets.</li></ul><h2 class="jobSectionHeader">
Education &amp; Experience</h2>
Knowledge of:<ul><li>
A variety of the organization&rsquo;s concepts, practices and procedures and manages the initiatives, resources and tools needed to support community partnerships and volunteerism, including charitable efforts, sponsorships and event management, volunteer opportunities, campaigns and communications as well as overall marketing support.</li><li>
Strong oral and written communication skills</li><li>
Intermediate knowledge of Microsoft Office, Excel and Smartsheet</li></ul>
Ability to:<ul><li>
Support team efforts as a positive, organized representative of Pillar Relations, managing community relations and supporting market presidents in their development efforts.</li><li>
Ensure all marketing and communication programs align with Busey&rsquo;s corporate brand and culture.</li><li>
Remain highly organized, meet competing deadlines, and manage budgets effectively.</li><li>
Analyze and solve complex problems utilizing advanced concepts.</li><li>
Perform duties under frequent time pressures and present effectively to leadership.</li></ul><h2 class="jobSectionHeader">
Benefits And Compensation 
 
Salary offered is based on factors, including but not limited to, the job duties, required qualifications and relevant experience, and local market trends. The role may be eligible for bonus or incentives based on company and individual performance. 
 
(Base Pay Range: $59,000 - $80,000/year) 
 
Busey provides a competitive Total Rewards package in return for your time, talents, efforts and ultimately, results. Your personal and professional well-being&mdash;now and in the years to come&mdash;are important to us. Busey&rsquo;s Total Rewards include a competitive benefits package offering 401(k) match, profit sharing, employee stock purchase plan, paid time off, medical, dental, vision, company-paid life insurance and long-term disability, supplemental voluntary life insurance, short-term and long-term disability, wellness incentives and an employee assistance program. In addition, eligible associates may take advantage of pre-tax health savings accounts and flexible spending accounts. Visit Busey Total Rewards for more information. 
 
Equal Opportunity 
 
Busey values a diverse and inclusive workplace and strives to recruit, develop and retain individuals with exceptional talent. A team with diverse talent, working together, is essential to Busey&rsquo;s commitment of delivering service excellence. Busey is an Equal Opportunity Employer including Disability/Vets. Visit Busey.com/Careers to learn more about Busey&rsquo;s Equal Opportunity Employment. 
 
Unsolicited Resumes 
 
Busey Bank, and its subsidiaries, does not accept any liability for fees for resumes from recruiters or employment agencies (&ldquo;Agency&rdquo;), without a binding, written recruitment agreement between Busey and Agency describing the services and specific job openings (&ldquo;Agreement&rdquo;). Busey may consider any candidate for whom an Agency has submitted an unsolicited resume and explicitly reserves the right to hire those candidate(s) without any financial obligation to the Agency, unless an Agreement is in place. Any email or verbal contact with any Busey associate is inadequate to create a binding agreement. Agencies without an Agreement are requested not to contact any associates of Busey with recruiting inquiries or resumes. Busey respectfully requests no phone calls or emails.</h2></div>

Client, Community & Sales Enablement Manager

Oregon Tilth

<div><h4 class="jobSectionHeader">SUMMARY</h4>

The Client Experience Manager is a manager-level role responsible for leading Oregon Tilth&rsquo;s client experience strategy across the organic certification lifecycle, from applicant transition and onboarding through renewal, retention, service recovery, and long-term client partnership. This position strengthens lifecycle continuity, client retention, service standards, CRM visibility, escalation pathways, and cross-functional coordination to ensure clients and applicants experience Oregon Tilth as clear, responsive, coordinated, and mission-aligned.

The Client Experience Manager supervises the Administrative and Transaction Services Assistant and provides oversight for frontline applicant support, inquiry intake, readiness support, CRM tracking, onboarding coordination, and certification handoffs. This role ensures the applicant and client experience functions operate as a connected lifecycle strategy that supports growth, retention, service quality, operational accountability, and Oregon Tilth&rsquo;s brand promise.

The Client Experience Manager serves as a cross-functional leader and internal partner to Certification, Inspection, Quality and Accreditation, Accounting, Information Technology, Education and Advocacy, and Communications and Marketing. This role uses CRM data, client feedback, dashboard insights, retention trends, complaint and concern patterns, and service indicators to identify friction points, strengthen handoffs, support service recovery, and recommend improvements across the certification journey.<h4 class="jobSectionHeader"> 

DUTIES AND RESPONSIBILITIES</h4>

The responsibilities of the Client Experience Manager include, but are not limited to, the following:
<ul><li>Serve as the functional lead for Oregon Tilth&rsquo;s client and applicant experience strategy, ensuring continuity, clarity, responsiveness, and service quality across the organic certification lifecycle.</li><li>Supervise and provide functional oversight to the Administrative and Transaction Services Assistant, including assigning work, setting priorities, providing coaching, supporting performance feedback, monitoring workload, and ensuring alignment with service standards and organizational goals.</li><li>Lead the connection between Applicant Experience and Client Experience to support a seamless journey from initial inquiry to applicant onboarding, certification handoff, renewal readiness, and long-term client partnership.</li><li>Oversee applicant inquiry intake, lead follow-up, applicant readiness support, onboarding coordination, CRM tracking, applicant documentation, and certification handoffs to ensure prospective clients receive timely, accurate, and mission-aligned support.</li><li>Monitor applicant pipeline activity, including new inquiries, warm leads, high-priority prospects, applicants in onboarding, applicants awaiting follow-up, partner referrals, strategic opportunities, and complex or sensitive applicant situations.</li><li>Lead weekly applicant and client pipeline reviews to assess active leads, applicant status, client concerns, CRM accuracy, escalation needs, handoff status, response times, and workload capacity.</li><li>Steward the organic certification lifecycle from applicant inquiry and onboarding through renewal, mid-cycle updates, service recovery, and long-term client engagement.</li><li>Lead client journey mapping and lifecycle review across key organic certification touchpoints, service milestones, renewal phases, communication moments, onboarding steps, and operational handoffs to identify and improve friction points.</li><li>Lead proactive client retention efforts by strengthening long-term engagement, renewal readiness, trust-building, client health visibility, and lifecycle continuity across organic certification services.</li><li>Identify early indicators of dissatisfaction, service disruption, surrender risk, applicant drop-off, onboarding delays, or lifecycle instability, and coordinate proactive interventions that strengthen client confidence and retention.</li><li>Develop, monitor, and maintain client health indicators, applicant pipeline indicators, retention risk signals, service flags, conversion trends, renewal readiness markers, and escalation thresholds to improve lifecycle visibility and response planning.</li><li>Stabilize high-risk client and applicant situations through structured escalation support, expectation setting, issue coordination, follow-up tracking, and cross-functional communication.</li><li>Lead or oversee a centralized complaint, concern, and service recovery intake process that strengthens accountability, issue tracking, response consistency, documentation, and resolution planning.</li><li>Steward client and applicant feedback loops, including post-service feedback, voice-of-client insights, applicant experience insights, and service trend observations to identify opportunities for workflow, communication, and service improvements.</li><li>Lead post-inspection survey review and analysis to identify recurring pain points, service strengths, dissatisfaction trends, communication gaps, and opportunities for operational improvement.</li><li>Oversee CRM stewardship, lifecycle status visibility, applicant and client segmentation, workflow monitoring, data quality practices, communication triggers, retention tracking, and applicant pipeline reporting.</li><li>Partner closely with the Data and Reporting Analyst to support dashboard development, applicant and client experience reporting, retention transparency, lifecycle metrics, lead funnel visibility, onboarding trends, and operational-service insights.</li><li>Monitor and interpret client and applicant experience metrics, including retention trends, renewal readiness, surrender-risk indicators, lead conversion, applicant pipeline movement, onboarding outcomes, complaint patterns, service-level issues, lifecycle delays, response trends, and other relevant measures to support data-informed improvement.</li><li>Connect client and applicant experience insights with organic certification operations data, including workflow bottlenecks, delays, timeline predictability, capacity impacts, handoff gaps, and service-level risks that affect applicants and clients.</li><li>Define, reinforce, and monitor service standards, fulfillment expectations, communication expectations, response-time practices, and consistency across applicant-facing and client-facing organic certification touchpoints.</li><li>Lead implementation and refinement of fulfillment and service-level processes, including lifecycle handoffs, role clarity, communication expectations, escalation pathways, workflow documentation, and cross-department accountability points.</li><li>Work closely with Certification, Inspection, Quality and Accreditation, Accounting, Information Technology, Communications and Marketing, and Education and Advocacy to improve coordination, communication, applicant readiness, client retention, and service continuity.</li><li>Ensure applicants and clients receive clear, timely, accurate, audience-centered communication that supports understanding, readiness, accountability, and trust throughout the organic certification process.</li><li>Support applicant education and readiness efforts in collaboration with internal teams by helping develop, refine, or reinforce guidance, resources, templates, FAQs, webinars, workshops, and communications that prepare applicants for successful onboarding and certification.</li><li>Maintain and improve applicant-facing and client-facing templates, guidance language, referral language, follow-up communications, certification pathway explanations, timeline expectations, and commonly used resources.</li><li>Support long-term client engagement initiatives, including anniversary recognition, relationship reinforcement, lifecycle communications, renewal support, client education touchpoints, and other trust-building or retention-focused efforts.</li><li>Document recurring applicant and client issues, escalation pathways, service guidance, lifecycle pain points, handoff expectations, CRM practices, internal reference materials, and knowledge-sharing resources that improve consistency and continuity across teams.</li><li>Use applicant and client experience data, feedback, service trends, operational observations, and CRM insights to recommend and help implement practical improvements that strengthen lead conversion, onboarding outcomes, client retention, service quality, responsiveness, and lifecycle coordination.</li><li>Strengthen Oregon Tilth&rsquo;s applicant-centered, client-centered, and data-informed culture by ensuring applicant and client experience insights are monitored, communicated clearly, and used to inform decision-making, planning, and process improvement.</li><li>Contribute expertise to trainings, workshops, applicant education efforts, service planning efforts, internal process reviews, cross-functional planning conversations, and occasional presentations as assigned.</li><li>Maintain strong working knowledge of relevant certification pathways, regulation compliance context, applicant support practices, client lifecycle service practices, internal workflows, CRM systems, and organizational resources in order to provide accurate and effective guidance.</li><li>Coordinate and manage multiple applicant and client experience priorities, follow-ups, escalations, projects, requests, reporting needs, and special assignments in a timely and organized manner.</li><li>Perform other related duties as assigned.</li></ul> 

<h4 class="jobSectionHeader">
WORKING CONDITIONS</h4>

This position primarily works indoors. This is a fully remote work position.<h4 class="jobSectionHeader"> 
</h4>
<h4 class="jobSectionHeader">PHYSICAL REQUIREMENTS</h4>

N/A 
<h4 class="jobSectionHeader">
TRAVEL</h4>

This position may require limited travel. 
<h4 class="jobSectionHeader">
AAP/EEO STATEMENT</h4>

Oregon Tilth provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, national origin, genetics or genetic information, marital status, protected veteran status, disability, political belief, expunged juvenile record, or any other characteristic protected by federal, state or local law. This job description in no way states or implies that these are the only duties to be performed by an employee occupying this position. Employees may be required to perform other related duties as assigned, to ensure workload coverage. Employees are required to follow any other job-related instructions and to perform any other job-related duties requested by their supervisor. This job description does not constitute an employment agreement between the employer and the employee and is subject to change by the employer as organizational needs and requirements of the job change.<h4 class="jobSectionHeader"> 
QUALIFICATIONS AND EDUCATION REQUIREMENTS</h4>
<ul><li>Bachelor&rsquo;s degree in communications, business, public relations, agriculture, organizational leadership, customer experience, operations, nonprofit management, or a related field, or an equivalent combination of education and relevant professional experience.</li><li>Minimum of 7 years of progressively responsible professional experience in client experience, applicant experience, customer success, organic certification services, retention support, lifecycle coordination, CRM oversight, escalation management, regulated service environments, or a related field.</li><li>Minimum of 2 years of supervisory, team lead, functional leadership, project leadership, or staff coaching experience, preferably in a client-facing, applicant-facing, operations, certification, or service-focused environment.</li><li>Demonstrated experience leading or supporting client retention, applicant onboarding, lifecycle continuity, relationship management, service issue resolution, service recovery, and cross-functional coordination.</li><li>Demonstrated experience supporting or improving applicant pipelines, lead follow-up, applicant readiness, onboarding coordination, CRM tracking, certification handoffs, or customer/client journey processes.</li><li>Strong experience with CRM systems, client and applicant tracking, lifecycle visibility, workflow monitoring, data quality practices, pipeline reporting, and service-related reporting.</li><li>Experience using dashboards, reports, survey feedback, service indicators, applicant pipeline metrics, client health indicators, or client experience metrics to identify trends, evaluate performance, and support continuous improvement.</li><li>Strong client-facing and applicant-facing communication skills, including collaborative communication, expectation setting, issue resolution, de-escalation, follow-up, and the ability to explain complex processes clearly and effectively.</li><li>Strong project coordination, organizational, and time management skills, with the ability to manage multiple priorities, deadlines, follow-up needs, escalations, and cross-functional projects.</li><li>Strong analytical, problem-solving, and detail-oriented skills, with the ability to identify trends, assess service gaps, and recommend practical improvements.</li><li>Ability to work collaboratively across departments and with a wide range of internal and external stakeholders, including Certification, Inspection, Quality and Accreditation, Accounting, Information Technology, Communications and Marketing, Education and Advocacy, applicants, clients, and partners.</li><li>Ability to identify workflow inefficiencies, service gaps, communication breakdowns, lifecycle risks, applicant drop-off points, retention concerns, and capacity issues, and recommend improvements that strengthen the applicant and client experience.</li><li>Strong written and verbal communication skills, including the ability to prepare clear internal updates, recommendations, service guidance, process documentation, applicant-facing communications, and client-facing communications.</li><li>Ability to provide guidance, coaching, prioritization, and accountability support for staff or functional work areas within the applicant and client experience function.</li><li>Ability to work independently while contributing as a collaborative team member and functional leader in a dynamic, mission-driven environment.</li><li>Demonstrated commitment to inclusive, equitable, responsive, and high-quality service practices.</li></ul><ul><li> 
</li></ul><h4 class="jobSectionHeader">PREFERRED SKILLS/EDUCATION/EXPERIENCE
</h4><ul><li>Master's degree in business, customer experience, communications, organizational leadership, agriculture, public administration, operations, or a related field</li><li>Experience working in organic certification, regulated service environments, agriculture, food systems, nonprofit organizations, or mission-driven service settings</li><li>Experience with Salesforce, eCert, client lifecycle dashboards, retention reporting, or service performance metrics</li><li>Experience supporting complaint intake, escalation processes, client feedback systems, or service recovery practices</li><li>Experience with post-inspection surveys, satisfaction analysis, voice-of-client programs, or client experience intelligence efforts</li><li>Experience with fulfillment process improvement, service standards, workflow review, or lifecycle handoff coordination</li><li>Familiarity with USDA NOP compliance context, organic certification pathways, or public trust issues related to certification services</li><li>Experience collaborating across client-facing, organic certification, communications, data/reporting, and operations functions</li><li>Demonstrated commitment to inclusive, equitable, and high-quality service practices</li></ul></div>

Client Experience Manager

Intelligent Data Systems W.L.L - IDS

<div>
 
 Job Title
 
 
 
 
 Account Manager
 
 
 
 
 Job Scope
 
 
 
 The Account Manager is accountable for the promotion of the company products/services, through a well-defined strategy and sound partnerships with existing/potential partners. S/He works towards optimizing sales volumes and champions marketing programs.
 
 
 
 Main Duties And Responsibilities
 
 
 
 <ul>
 <li>
 Define and implement the strategy and roadmap of the assigned products/services line in alignment with the management team
 </li>
 <li>
 Lead the partners&rsquo; relations in alignment with the company&rsquo;s management and strategy
 </li>
 <li>
 Develop and maintain relationships with new and existing channels/clients to expand sales in the assigned territory
 </li>
 <li>
 Build and maintain a solid channel/customer database, analyze data and develop metrics evaluating loyalty and new opportunities
 </li>
 <li>
 Specify market requirements for current and future products/services by conducting market research supported by on-going visits to existing and potential customers
 </li>
 <li>
 Execute and supervise the entire sales cycle from quotation to collection
 </li>
 <li>
 Track credit and/or payment performance, review outstanding settlements and manage resolutions accordingly
 </li>
 <li>
 Generate sales for the entire product/service line in terms of long-term revenue and profitability
 </li>
 <li>
 Develop and deliver accurate sales forecasts and market development reports in line with business objectives
 </li>
 <li>
 Oversee the implementation of targeted programs and marketing activities, monitor progress and raise recommendations as and when necessary
 </li>
 <li>
 Promote the company and its services within the Region.
 
 
 
 </li>
 </ul>
 
 Position Requirements
 
 
 
 
 Education
 
 
 
 Bachelor&rsquo;s degree in Business Administration, Sales or any other related field.
 
 
 
 Experience
 
 
 
 5 to 7 years of relevant experience.
 
 
</div>

Account Manager

EMRG

About us: emrgonline.comEMRG is an award-winning Digital Marketing Agency based in Los Angeles. With a team of experienced professionals for each service line, we offer a wide range of digital marketing solutions that are customized to meet the unique needs of each client. We are renowned for our outstanding customer service and ability to deliver exceptional results. As a leading agency in the industry, we have established ourselves as a reliable partner for businesses looking to grow and expand their online presence.As our company continues to grow, we are also committed to expanding our philanthropic goals and supporting children in need worldwide.Job Summary:We need an experienced Account Manager with a general understanding of digital marketing and a passion for perfect execution. The ideal candidate is trustworthy, confident, and diligent, and loves working with people. This is a relationship-building position, and extensive training will be provided.As an Account Manager, your tasks will include, but not be limited to:Communicating with clients via email, video call, and phoneHaving in-person meetings with clients in the LA area (reliable transportation required)Onboarding new accounts as efficiently as possibleCoordinating with our team to ensure tasks are completed in a timely mannerHandling client issues professionallyCommunicating with our accounting department to ensure all work is billedOrganizing tasks and notes using our various softwareMonitoring worker's time to ensure all time is entered and trackedAssisting the production team at on-site filmingsKeeping an eye out for opportunities to grow client accountsFiling reports as requiredHandling special projects and new opportunities as they ariseNice to have:Customer service experience, so you can handle any client issues with easeExperience with various digital marketing services, to better understand our clients' needs and speak their languageExperience using task-management tools such as Trello, Monday, Asana, or ActiveCollab, to keep yourself and our team organized and on trackJoin our dynamic team and become part of our close-knit family, where mutual success is the top priority. We are seeking a committed individual who is looking for long-term job security and ample opportunities for growth within our thriving company. You will have the chance to work remotely while also meeting clients in-person and collaborating with our talented team. Don't miss out on this exciting chance to be part of a fast-paced and rewarding work environment. Send us your cover letter, resume, and three professional references today!Pay: $75,000.00 - $80,000.00 per yearExperience:<ul><li>Account management: 1 year (Required)</li></ul>Work Location: Hybrid remote in Los Angeles, CA 90025

Aveanna Healthcare

<div>
 
 Overview
 
 
 
 Territory: Dallas
 
 
 <ul>
 <li>
 This position has a monthly, uncapped commission plan.
 
 
 </li>
 </ul>
 Position Overview
 
 
 The Client Relations Director is responsible for general sales activity, sales communications, and marketing support in a specified territory. Additionally, this position plays an integral role in the ongoing education of patients, hospital staff, physicians, and community members regarding the menu of services offered by Aveanna Healthcare. Responsible for driving revenue growth and working with location management to ensure profitability. Ability to cultivate a mature network of referrals throughout their perspective territory (may cover multiple locations).
 
 
 
 Essential Job Functions
 
 
 
 <ul>
 <li>
 Market Medical Solutions to existing and potential referral sources to achieve established revenue targets assigned on a monthly, quarterly and annual basis
 </li>
 <li>
 Identify and develop relationships with all sales targets including but not limited to:
 </li>
 <li>
 Physicians
 </li>
 <li>
 Discharge planners and Social workers in target accounts
 </li>
 <li>
 Case managers
 </li>
 <li>
 DME and Infusion Companies
 </li>
 <li>
 Conduct in-services, and represent company at local, regional and state wide trade shows and conventions/conferences as assigned
 </li>
 <li>
 Create and carry out a specific sales plans and market development plan in with company goals and objectives
 </li>
 <li>
 Provide regular feedback to corporate management regarding sales activity and success in market development
 </li>
 <li>
 Represent the company within the healthcare community with professional decorum and respect for the patient care process
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business, Healthcare, or related field; equivalent work experience may be substituted in lieu of degree
 </li>
 <li>
 Must have a valid driver&rsquo;s license and driving record that meet company standards
 </li>
 <li>
 Proficient in Microsoft suite of products including Outlook, Word and Excel
 </li>
 <li>
 Valid Driver&rsquo;s License and Acceptable MVR
 
 
 </li>
 </ul>
 Preferences
 
 
 <ul>
 <li>
 RD or RT
 </li>
 <li>
 Prior healthcare sales experience
 
 
 </li>
 </ul>
 
 Other Skills/Abilities
 
 
 
 <ul>
 <li>
 Must be able to adhere to confidentiality standards and professional boundaries at all times
 </li>
 <li>
 Ability to comfortably work in homes of families with limited resources
 </li>
 <li>
 Must possess a strong sense of urgency and attention to detail
 </li>
 <li>
 Excellent communication skills both written and verbal
 </li>
 <li>
 Proven ability to work independently at times and within a team
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 Demonstrated ability to prioritize multiple tasks to meet deadlines
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 Demonstrated ability to interact in a collaborative manner with other departments and teams
 
 
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 </ul>
 Physical Requirements
 
 
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 Must be able to speak, write, read and understand English
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 Must be able to travel; company does not provide vehicles or transportation
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 Occasional lifting, carrying, pushing and pulling of 25 pounds
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 Prolonged walking, standing, bending, kneeling, reaching, twisting
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 Must be able to sit and climb stairs
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 Must have visual and hearing acuity
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 Must have strong sense of smell and touch
 
 
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 Environment
 
 
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 Must be able to function in a wide variety of environments which may involve exposure to allergens and other various conditions
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 Possible exposure to blood, bodily fluids and infectious diseases
 
 
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 </ul>
 Other Duties
 
 
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 Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
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Healthcare Sales - Enteral and Respiratory

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Healthcare Sales - Enteral and Respiratory