client relations manager

dnata Travel Group

<div>
 
 dnata is more than a global air and travel services provider. We connect people with possibilities and opportunities across 130+ airports in 34 countries through ground handling, cargo, travel, and catering &amp; retail services. Our purpose is clear: to deliver on the promises our customers make. We are powered by a bold vision to be the world&rsquo;s most admired air and travel services provider, which guides our strategy, culture, and every role across our teams. Our core values fuel everything we do: we are safe, we play to win, we respect everyone and work together as a team, and we are future thinking. At dnata, we foster diversity, nurture ambition, and celebrate achievement. If you're inspired by purpose and motivated to be part of a global team shaping the future of aviation and travel, we&rsquo;d love to have you onboard.
 
 
 
 
 
 As a
 
 Client Relations Manager
 
 , you will deliver tailored travel management solutions to multinational and large local clients, driving retention and account growth. You will work closely with business development and operations teams to execute the defined strategy and achieve business objectives, while ensuring all client needs are proactively met and recommending suitable service solutions to enhance value and overall experience.
 
 
 
 
 
 
 In this role, you will
 
 
 <ul>
 <li>
 Monitor client revenues for multinational and large local accounts, recommend improvements, and ensure overall account profitability.
 </li>
 <li>
 Liaise with regional and local client teams to establish standardised travel policies, accounting practices, corporate deals, and contractual obligations; lead communication and produce clear MIS reports to support decision-making.
 </li>
 <li>
 Track market trends and competitor activities and share insights and recommendations with the line manager.
 </li>
 <li>
 Communicate the full product portfolio to clients and frontline teams, ensuring timely updates on policy decisions and relevant industry developments.
 </li>
 <li>
 Manage financial bids for consolidations, present recommendations, and lead responses to client RFIs/RFPs.
 </li>
 <li>
 Represent the business in regional and global client meetings, advise on required follow-ups, and showcase the value of partnering through strong product knowledge.
 </li>
 <li>
 Develop pricing, product solutions, or campaigns aligned to client expectations and requirements.
 </li>
 <li>
 Lead or participate in projects to drive process efficiencies, improve SOPs, and apply best practices in line with Group project management standards.
 </li>
 <li>
 Guide, train, coach, and review performance of UAE Sales team members to maintain a high-performance culture.
 </li>
 <li>
 Work within Regional/Global agreements, meeting client deadlines without compromising data or proposal quality.
 </li>
 <li>
 Negotiate with vendors on behalf of clients to secure optimal deals, maximise savings, and enhance brand exposure.
 </li>
 <li>
 Coordinate with service departments (Revenue Accounts, IT, E-Commerce, Product, CASA, Credit Control, etc.) to ensure operational support, timely payment recovery, and effective issue resolution for clients.
 </li>
 </ul>
 
 
 
 
 
 To be considered for the role, you must meet the below requirements
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree with 8+ years&rsquo; experience in sales or customer relations, including at least 3 years managing regional and global clients.
 </li>
 <li>
 Strong negotiation skills, with the ability to engage confidently at senior management level.
 </li>
 <li>
 Skilled in conducting statistical reviews, analysing results, and recommending improvements to operational methods and processes.
 </li>
 <li>
 Strong communication and presentation skills, including presenting to senior management.
 </li>
 <li>
 Ability to prioritise workload effectively and focus on initiatives that deliver the greatest business impact.
 </li>
 </ul>
 
 
 
 
 
 You&rsquo;ll have an edge if you have
 
 
 <ul>
 <li>
 Written/spoken Arabic
 </li>
 </ul>
</div>

Client Relations Manager, dnata Travel

RH Strategic

<div>RH Strategic is seeking a skilled and strategic Account Supervisor to lead public relations campaigns for clients in the technology sector. In this role, you&rsquo;ll guide client relationships, shape compelling communications strategies, and drive measurable results across earned, owned, and digital media channels. Over time, you&rsquo;ll have opportunities to mentor colleagues, contribute to the firm&rsquo;s growth, and help expand RH Strategic&rsquo;s presence as a leading communications firm. 


This is a full-time role based in Washington, D.C., requiring an in-office presence of at least three days per week. To be qualified, candidates must currently reside in the DMV metro area. 


RH Strategic is a well-established public relations agency with a robust client portfolio across technology, cybersecurity, healthcare, government, sustainability, and education industries. We are accepting applications from those who are curious about innovations shaping our future and who are interested in having an impact through meaningful storytelling. 


Experience working with B2B technology innovators and previous roles in a public relations agency setting are required. 


Primary Responsibilities
<ul>
<li>Lead day-to-day management of at least two client accounts, including complex, multi-stream programs.</li>
<li>Serve as a strategic lead across earned, owned, and digital workstreams, overseeing planning, execution, and integration.</li>
<li>Build and maintain trusted relationships with senior client contacts, counseling them through proactive initiatives and sensitive challenges.</li>
<li>Direct the development and implementation of public relations strategies aligned with client business objectives and measurable KPIs.</li>
<li>Facilitate brainstorms and team discussions that generate fresh thinking and actionable ideas.</li>
<li>Oversee media strategy, including message alignment, campaign execution and priority pitching efforts.</li>
<li>Review and approve client-ready deliverables to ensure the quality, tone, and accuracy meet firm standards and client expectations.</li>
<li>Lead client meetings and prepare team for strategic and strong representation.</li>
<li>Manage account resources effectively, delegating responsibilities, pacing workloads, and monitoring profitability and scope.</li></ul> 


Secondary Responsibilities
<ul>
<li>Provide high-level media relations counsel, including interview preparation, messaging strategy, and spokesperson coaching.</li>
<li>Lead campaign reporting and translate media, engagement, and social performance insights into strategic recommendations.</li>
<li>Mentor junior team members through collaborative work sessions; support the development of their voice, confidence, and media instincts.</li>
<li>Lead advanced writing assignments, such as thought leadership content and op-eds, and oversee content from concept through final delivery.</li>
<li>Serve as a quality control lead, ensuring workstreams stay on track, within scope, and aligned with client goals and firm standards.</li>
<li>Coordinate with other account managers on team resourcing and special requests across the firm.</li></ul> 


Requirements:
<ul>
<li>5-7 years of PR or communications experience, including 3-4 years working in a private-sector public relations, communications, or integrated marketing firm supporting corporate or B2B clients, which should include time in the role of account manager.</li>
<li>A meaningful understanding of the B2B technology environment and healthcare industry through previous client representation.</li>
<li>Ability to devise public relations strategy to support program objectives, confidently present to clients, and convert strategies into campaign-level action.</li>
<li>Strong writing and campaign management skills.</li>
<li>Ability to study and absorb current account management status and hit the ground running in a team management and client-facing role.</li>
<li>Ability to work in our Washington, D.C. office a minimum of three days per week.</li>
<li>Established relationships with technology and/or healthcare reporters.</li>
<li>Experience coaching others informally or formally.</li>
<li>Interest in helping to grow the agency business.</li></ul> 


Pay and Benefits 


Salary: $95,000-$120,000 annually.

This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time. The Company may, in its discretion, also offer an annual bonus in an amount, if any, to be determined by the Company. Bonuses are not guaranteed. 


Benefits:

For this role, the Company offers a comprehensive benefits package that includes:
<ul>
<li>Insurance: 100% paid base premium for the employee&rsquo;s medical, dental, vision, short-term disability, and long-term disability insurance.</li>
<li>Transportation Subsidy: $100 per month.</li>
<li>Paid Time Off: 16 days of annual PTO, 12 firm holidays, 1 floating day off, and 1 paid day of service.</li>
<li>Retirement Plan: 401(k) plan with automatic, fully vested match.</li></ul> 


RH Strategic is committed to being an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We will not be able to respond to every submission. No calls, recruiters, or offers for contract work, please.</div>

Public Relations Account Supervisor

Two Families Law

two families law is hiring: part-time paralegal / office administratorwe&rsquo;re seeking: an organized, experienced, compassionate and engaged administrative legal professional to join our growing, balanced, empathy-driven collaborative family law practice in Durham, NC.about the role: our team of four needs your support! we&rsquo;re looking for an organizer-empath who can help keep our office and practice organized, stocked, and thriving. the position will involve collaboration with two attorneys, our paralegal/client relations manager, and a practice administrator. this person will work directly with our client relations manager and our clients to help with legal work, office administration, client intake, reception, billing, and more. the role will initially be for approximately 20 hours per week with the possibility of increasing hours as mutually needed and desired. you&rsquo;ll share our beautiful and cozy office space in the Lakewood neighborhood of Durham for about 10 hours per week, with flexibility to work remotely as needed otherwise.with training and leadership from the team, you will: &#9679; answer the office phone + manage voicemails; &#9679; keep up with scanning, mailing + filing (this includes trips to UPS); &#9679; handle new client intake + monthly invoicing; &#9679; e-file court documents and draft legal filings; &#9679; assist with drafting agreements; &#9679; build relationships with clients and update them on status of their file; &#9679; handle signing appointments; &#9679; create social media content for our firm (if desired); &#9679; keep our office looking fresh- stocking snacks and supplies, prepping conference rooms, keeping our space cozy; and &#9679; assist with other responsibilities that may be assigned based on our needs + your interests.about two families: this special and growing practice opened in 2015. we practice exclusively outside of court to help separating families resolve the financial and legal issues of their marriage through collaborative divorce. our clients are kind, smart, vulnerable folks who want our intelligent guidance through a very difficult personal and legal transition. our team is deeply committed to growing happy lawyers, happy staff, + healthy divorces.you must have: an earnest interest in working with divorcing families, compassion for folks who are in a rough season of life. respect and kindness for families of all backgrounds, shapes, colors, and identities. badass ninja organizational skills, strong attention to detail, enthusiasm for working in a teamwork style as well as the ability to work independently and efficiently from home, and bonus points if you enjoy a good desk snack. patience with the flexible schedules of working parents. technology competence to learn our various pieces of software along with Microsoft suite, and the ability to work within multiple software systems at a time. be comfortable following up on late invoices and handling questions from people going through big emotional changes. excellent customer service and sensitivity as well as written and oral communication skills. prior admin experience and legal experience, or commensurate, is a must. ability to work in a fast-paced environment and able to pivot readilyto apply: send your resume and a cover letter to natalie@twofamilieslaw.com. no need to be formal, just tell us the great things we should know about you and why you&rsquo;d be a good fit!Job Type: Part-timePay: $23.00 - $25.00 per hourExpected hours: 20 per weekBenefits:<ul><li>401(k)</li><li>Health insurance</li></ul>Work Location: In person

Paralegal

3D CONSTRACTION LLC

Job Title: Account ManagerLocation: Dubai, UAE Job Type: Full-time Industry: Construction (Mandatory)Job SummaryWe are seeking a highly motivated and experienced Account Manager to join our Dubai-based team. The ideal candidate must have 6+ year of proven experience in the construction industry in the UAE, with a strong understanding of project cycles, client management, and market dynamics within the local construction sector.Key Responsibilities<ul><li>Manage and grow key client accounts within the construction sector</li><li>Serve as the primary point of contact for clients, ensuring exceptional service and timely communication</li><li>Understand client requirements, project timelines, and deliverables</li><li>Build and maintain long-term relationships with contractors, consultants, and developers</li><li>Prepare proposals, quotations, and presentations for new and existing clients</li><li>Collaborate with internal teams (engineering, procurement, operations) to ensure project success</li><li>Track project progress, address issues, and follow up on client feedback</li><li>Drive sales growth by identifying new business opportunities within the UAE construction market</li><li>Maintain accurate records of client interactions, contracts, and account performance</li><li>Ensure compliance with company policies and industry standards</li></ul>Requirements<ul><li>Mandatory: Prior experience in the UAE construction industry</li><li>Bachelor&rsquo;s degree in Business Administration, Marketing, Engineering, or related field</li><li>3&ndash;5+ years of experience in account management, sales, or client relations in construction</li><li>Strong knowledge of UAE construction workflows, materials, contractors, and market practices</li><li>Excellent communication, negotiation, and relationship-building skills</li><li>Proven ability to manage multiple clients and projects simultaneously</li><li>Proficiency in MS Office; CRM experience is an advantage</li><li>Valid UAE driving license preferred</li></ul>Preferred Skills<ul><li>Established network within the UAE construction sector</li><li>Experience managing large accounts or EPC/contracting clients</li><li>Strong analytical and problem-solving abilities</li><li>Ability to work under pressure and meet deadlines</li></ul>How to ApplyInterested candidates may apply with an updated CV. Only applicants with mandatory UAE construction industry experience will be considered.Job Types: Full-time, PermanentPay: AED6,000.00 - AED8,000.00 per month

Accounts Manager

ITP Media Group

ITP Media Group (ITP) is one of the largest media companies in the Middle East, with a portfolio of more than 80 brands. The company delivers quality, up-to-date content to its readers, viewers, users, and followers through digital, print, events, awards, video content, social media platforms, and social media influencers. These brands include major international and regional names such as Arabian Business , Harper s Bazaar Arabia , GRAZIA , Cosmopolitan , ICON , and Esquire . 
 <div>
 Role Summary: 
 </div>
 <div>
 As a Commercial Accounts Executive for Arabian Business at ITP Media Group, you will assist the Commercial Manager in path planning, project management, client relations, budgeting, reporting, and general administration. 
 </div> 
 <div>
 
 </div> Requirements Knowledge and Proficiency 
 <ul>
 <li> Proficient in creating new opportunities and sales presentations as directed by the Commercial Manager assisting in path planning, project management, client relations, budgeting, reporting, and general administration. </li>
 <li> Skilled in sourcing and synthesising information from diverse sources. </li>
 <li> Proficient in managing partnership packages to ensure delivery of promised print, digital, and social outputs. </li>
 <li> Knowledge of all integral systems Trello, Zoho, Google Drive, Magnet (training provided). </li>
 <li> Knowledge of the internal order approval system, key contacts, and paperwork requirements (training provided). </li>
 <li> Management of the internal month-end closing process across the group. </li>
 <li> Proficient in creating post-campaign reports and analysis for key accounts within the group. </li>
 </ul> Management Responsibilities 
 <ul>
 <li> Management of order workflow across commercial and editorial teams managing editorial and commercial operations across digital, print, and experiential businesses, overseeing resource allocation to achieve targets. </li>
 <li> Management of Trello across commercial and editorial teams supporting commercial and PR content requests, tracking deliverables, and ensuring editorial commitments are met. </li>
 <li> Opportunity to represent the brands at key industry business events. </li>
 </ul> Project and Account Management 
 <ul>
 <li> Assist in managing wider teams' projects and accounts throughout their leave periods as needed acting as a primary liaison across departments, addressing queries, troubleshooting issues, and escalating matters as needed. </li>
 <li> Establishing, implementing, and supporting the brands events calendar, working and follow-up files for the teams. Assist the teams pre-, during, and post-events (guest management, logistics, operations, communication, information, and material management). </li>
 <li> Supporting the delivery and attending brand events across the group where needed. </li>
 </ul> Media Planning and Relationship Management 
 <ul>
 <li> Independently conduct media planning based on client briefs and foster relationships to drive comprehensive annual planning whilst identifying commercial opportunities for optimal brand investment. </li>
 </ul>
 <div>
 
 </div>

Commercial Accounts Executive

Tamkeen Human Resource (THR)

<div>
 
 
 Job Summary:
 
 
 
 The Project Manager will oversee the delivery of exceptional, personalized experience service for clients. This role leads a team agent and collaborates with various departments to ensure smooth, exclusive, and Outstanding interactions that uphold the organization&rsquo;s brand image and commitment to service excellence.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Develop and implement service standards, procedures, and protocols to ensure consistent, high-quality experience.
 </li>
 <li>
 Oversee day-to-day operations, ensuring smooth and efficient client interactions.
 </li>
 <li>
 Manage all aspects of visits, including arrival coordination, itinerary management, special requests, and follow-up.
 </li>
 <li>
 Anticipate client needs and take proactive steps to exceed expectations.
 </li>
 <li>
 Handle escalated issues or complaints promptly and professionally.
 </li>
 <li>
 Supervise, train, and motivate the team to deliver premium customer experience.
 </li>
 <li>
 Work closely with internal departments (e.g., operations, logistics, finance, sales, and marketing) to ensure smooth delivery of services.
 </li>
 <li>
 Coordinate with senior management to plan and execute visits, events, or special projects.
 </li>
 <li>
 Monitor service KPIs such as client satisfaction, service quality, and response time.
 </li>
 <li>
 Improve services and process aimed at enhancing client satisfaction and fostering long-term loyalty.
 </li>
 <li>
 Maintain the highest level of confidentiality in handling information.
 </li>
 <li>
 Ensure all interactions are carried out with tact, respect, and discretion.
 </li>
 </ul>
 <li>
 </li>
 
 
 Qualifications:
 
 
 <ul>
 <li>
 
 Education:
 
 Bachelor&rsquo;s degree in hospitality management, Business Administration, or a related field (Master&rsquo;s degree preferred).
 </li>
 <li>
 
 Experience:
 
 3&ndash;5 years of experience in customer experience, Banking, hospitality, or client relations.
 </li>
 </ul>
 
 
 
 
 
 Skills:
 
 
 <ul>
 <li>
 Excellent communication and interpersonal skills.
 </li>
 <li>
 Strong leadership and team management abilities.
 </li>
 <li>
 High attention to detail and exceptional organizational skills.
 </li>
 <li>
 Ability to handle high-pressure situations with professionalism.
 </li>
 <li>
 Problem Solving and Decision-Making
 </li>
 <li>
 Cultural, protocols and etiquettes Awareness
 </li>
 </ul>
 
 
</div>

Project Manger

AMA Audit & Tax Advisory

Client Relations ExecutiveAMA Audit &amp; Tax AdvisorySharjahJob Summary:We are seeking a Client Relations Executive to join our team and be the primary point of contact for our clients. The ideal candidate will have excellent communication skills, a strong customer service orientation, and the ability to build and maintain positive relationships with clients. The Client Relations Executive will be responsible for addressing client inquiries, resolving issues, and ensuring client satisfaction.Responsibilities:<ul><li>Build contacts with potential clients to create new business opportunities.</li><li>Conduct outdoor visits in the market to find potential clients.</li><li>Keep prospective client database updated</li><li>Make cold calls for new business leads</li><li>Maintain knowledge of all service offerings of the company.</li><li>Arrange meetings for senior management with prospective clients.</li><li>Follow company guidelines and procedures for acquisition of customers, submission of proposals etc.</li><li>At least one years of proven experience in Auditing and Accounting firm in UAE</li><li>Degree in Marketing, Business Administration or similar will be preferred</li><li>Must possess strong customer service skills</li><li>Excellent written and verbal communication</li><li>Must have good negotiation skills</li><li>Mus be able to create good presentations</li><li>Must have excellent interpersonal skills</li><li>Must be detail oriented and an active listener</li><li>Ability to work under pressure.</li></ul>Job Type: Full-timeExperience: sales: 1 year (Preferred)Willingness to travel: 100% (Preferred)Job Type: Full-timeAbility to commute/relocate:<ul><li>Sharjah: Reliably commute or planning to relocate before starting work (Preferred)</li></ul>Experience:<ul><li>sales: 1 year (Preferred)</li></ul>

Client Relationship Executive

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