client relations manager

Kamaan Solutions

We&rsquo;re seeking a Social Media &amp; Client Relations Manager with proven SEO experience to boost online visibility, optimize content, and drive organic traffic. Perfect for a creative strategist skilled in social media, client communication, and search engine optimization.Social Media Management<ul><li>Develop, implement, and manage social media strategies across platforms (Facebook, Instagram, LinkedIn, TikTok, etc.)</li><li>Create engaging, on-brand content including posts, stories, videos, and graphics</li><li>Monitor trends, track performance metrics, and optimize campaigns for growth and engagement</li><li>Engage with followers, respond to comments/messages, and build community presence</li></ul>Client Relations Management<ul><li>Serve as the main point of contact for assigned clients, ensuring clear communication and understanding of their needs</li><li>Build strong, long-term relationships that encourage repeat business and referrals</li><li>Handle client onboarding, updates, and feedback sessions</li><li>Collaborate with internal teams to ensure client expectations are met or exceeded</li><li>Resolve client concerns quickly and effectively, maintaining professionalism at all times</li></ul>Requirements<ul><li>Proven experience as a Social Media Manager, Client Relations Manager, or similar role</li><li>Strong understanding of social media trends, analytics, and engagement tactics</li><li>Excellent communication and interpersonal skills</li><li>Ability to manage multiple projects and deadlines</li><li>Basic design or video editing skills (Canva, Adobe, or similar) is a PLUS</li><li>Experience in [ platforms or tools &ndash; e.g., Clickup, Google Sheets, Shopify, etc.] is a plus</li></ul>Preferred Skills<ul><li>Copywriting and content creation</li><li>Social media advertising experience</li><li>Conflict resolution and negotiation skills</li><li>Customer service experience</li><li>Data analysis and reporting</li></ul>Key Responsibilities (with SEO) - OPTIONAL<ul><li>Develop and implement social media strategies across platforms to grow engagement and brand awareness</li><li>Create, schedule, and publish high-quality, on-brand content including posts, stories, and videos</li><li>Monitor social trends, track performance metrics, and optimize campaigns for maximum reach</li><li>Manage client communications, ensuring clear updates, feedback, and relationship growth</li><li>Handle client onboarding and maintain high satisfaction through proactive support</li><li>Optimize website and content for search engines to improve rankings and organic traffic</li><li>Conduct keyword research, track SEO performance, and implement on-page/off-page strategies</li><li>Collaborate with the team to ensure social media and SEO strategies align for maximum impact</li></ul>What We Offer<ul><li>Competitive salary</li><li>Flexible working arrangements</li><li>Opportunities for growth and training</li><li>A collaborative and supportive team culture</li></ul>Job Types: Full-time, Internship, FresherPay: Rs25,000.00 - Rs40,000.00 per monthWork Location: In person

Client Relations Manager / Social Media Manager - Female ONLY

R A Construction

Job Summary: RA Construction is seeking a highly motivated and versatile HR Cum Client Relations Manager to join our team. This dual-role position will be responsible for overseeing all aspects of human resources within the firm, while also playing a crucial role in building and maintaining strong, lasting relationships with our clients. The ideal candidate will possess a strong understanding of HR best practices, excellent communication and interpersonal skills, and a proven ability to manage client expectations and ensure satisfaction in a fast-paced real estate environment.Key Responsibilities:Human Resources (HR) Functions:<ul><li>Recruitment &amp; Onboarding: Manage the end-to-end recruitment process, including job posting, candidate sourcing, interviewing, and offer management. Facilitate smooth onboarding for new hires.</li><li>Employee Relations: Serve as the primary point of contact for employee queries, grievances, and concerns. Promote a positive and productive work environment.</li><li>Performance Management: Assist in developing and implementing performance appraisal systems, goal setting, and performance improvement plans.</li><li>Training &amp; Development: Identify training needs, organize and facilitate training programs, and support employee professional development.</li><li>HR Policies &amp; Procedures: Develop, implement, and update HR policies and procedures in compliance with labor laws and company objectives.</li><li>Compensation &amp; Benefits: Assist in managing payroll, benefits administration, and compensation structures.</li><li>HR Administration: Maintain accurate employee records, manage HR databases, and prepare HR reports.</li><li>Compliance: Ensure compliance with all relevant labor laws and regulations.</li></ul>Client Relations Functions:<ul><li>Client Communication: Serve as the primary point of contact for clients, addressing inquiries, providing project updates, and resolving concerns in a timely and professional manner.</li><li>Relationship Management: Build and maintain strong, positive, and long-term relationships with existing and prospective clients through regular communication and proactive engagement.</li><li>Client Satisfaction: Monitor client satisfaction levels and implement strategies to enhance the client experience throughout the project lifecycle.</li><li>Feedback &amp; Resolution: Collect client feedback, analyze trends, and collaborate with relevant departments (e.g., project management, sales) to resolve issues and improve service delivery.</li><li>Sales Support: Assist the sales team in understanding client needs, providing relevant information, and supporting pre-sales activities.</li><li>Post-Sales Support: Ensure smooth handover of properties, address post-possession queries, and facilitate a positive client experience even after project completion.</li><li>Market Intelligence: Gather insights into client preferences, market trends, and competitor activities to inform business strategies.</li></ul>Qualifications:<ul><li>Bachelor's degree in Human Resources, Business Administration, Communications, or a related field. MBA or relevant postgraduate qualification is a plus.</li><li>2 years of proven experience in a similar HR and/or Client Relations role, preferably within the real estate or construction industry.</li><li>Strong understanding of HR principles, practices, and labor laws.</li><li>Excellent written and verbal communication skills, with the ability to articulate complex information clearly and concisely.</li><li>Exceptional interpersonal and negotiation skills, with a strong client-centric approach.</li><li>Proven ability to build rapport and trust with diverse stakeholders.</li><li>Strong organizational and time management skills, with the ability to manage multiple priorities simultaneously.</li><li>Proficiency in HRIS software and MS Office Suite (Word, Excel, PowerPoint).</li><li>Ability to work independently and as part of a team in a fast-paced environment.</li><li>High level of integrity, discretion, and professionalism.</li></ul>Preferred Skills:<ul><li>Experience with CRM software.</li><li>Knowledge of the local real estate market in Uttarakhand (if applicable).</li><li>Ability to handle sensitive and confidential information with utmost discretion.</li></ul>Job Type: Full-timePay: &#8377;30,000.00 - &#8377;35,000.00 per monthBenefits:<ul><li>Leave encashment</li><li>Paid time off</li></ul>Experience:<ul><li>Human resources: 2 years (Required)</li></ul>Work Location: In person

HR & Client Relationship Manager

Bright Brands

<div>Little Land Pediatric Therapy is seeking a highly organized and family-centered Client Services &amp; Scheduling Manager to lead our scheduling and patient coordination functions. This role ensures that families receive a seamless experience from intake through ongoing therapy by overseeing scheduling operations, patient onboarding, evaluation and plan of care coordination, and communication with clinical teams. 
The Manager will also supervise scheduling staff, oversee patient access processes, and collaborate closely with clinical and administrative leaders to optimize scheduling efficiency and client satisfaction. 
Key Responsibilities 
Scheduling &amp; Patient Coordination
<ul>
<li>Oversee the scheduling of evaluations, recurring therapy sessions, and make-up visits across OT, PT, ST, and ABA.</li>
<li>Manage patient onboarding, intake, and plan of care coordination.</li>
<li>Ensure accuracy and efficiency in scheduling while balancing therapist caseloads and family needs.</li>
<li>Monitor appointment cancellations, no-shows, and reschedules to improve patient retention and utilization.</li></ul> 
Client Services &amp; Family Support
<ul>
<li>Serve as the primary point of contact for escalated family scheduling concerns.</li>
<li>Ensure consistent, family-centered communication across scheduling staff.</li>
<li>Manage incoming referrals from physicians, pediatricians, schools, and community partners.</li>
<li>Partner with the Client Relations team to maintain positive family engagement throughout care.</li></ul> 
Team Leadership &amp; Development
<ul>
<li>Supervise and train scheduling coordinators and support staff.</li>
<li>Provide staff development with emphasis on service excellence and EMR/scheduling accuracy.</li>
<li>Foster a collaborative, positive team culture focused on both efficiency and family satisfaction.</li></ul> 
Process Improvement &amp; Collaboration
<ul>
<li>Work with Clinical Leadership to ensure scheduling aligns with treatment recommendations and compliance standards.</li>
<li>Partner with Marketing and Client Relations teams to support growth initiatives.</li>
<li>Develop and monitor scheduling metrics such as waitlist management, utilization, and cancellations.</li></ul> 
Qualifications
<ul>
<li>Education &amp; Experience: 
<ul><li>Bachelor&rsquo;s degree in Healthcare Administration, Business, or related field preferred.</li>
<li>3+ years of experience in healthcare scheduling, patient coordination, or administrative leadership.</li>
<li>Familiarity with pediatric therapy administration preferred. 
</li>
</ul></li><li>Skills &amp; Competencies: 
<ul><li>Strong leadership and team management skills.</li>
<li>Excellent communication and conflict resolution skills.</li>
<li>Highly organized, detail-oriented, and adaptable.</li>
<li>Proficiency with EMR/scheduling systems, Microsoft Office.</li>
<li>Commitment to providing family-centered care.</li></ul></li></ul> 

Compensation &amp; Benefits
<ul>
<li>Salary: Competitive, commensurate with experience.</li>
<li>Benefits: Health insurance, paid time off, retirement contributions, and professional development.</li>
<li>Other: Opportunities to grow into higher-level leadership roles within a mission-driven organization.</li></ul> 
Why Join Us?

At Little Land and Recess Pediatric Therapy, we believe in providing high-quality, family-centered therapy experiences. As the Client Services &amp; Scheduling Manager, you will play a vital leadership role in ensuring seamless patient access, strong client relations, and smooth day-to-day operations that support both families and clinical teams.</div>

Client Services & Scheduling Manager (Pediatric Therapy)

Om Saai Agro Foodworks

Job descriptionJOB DESCRIPTION: KEY ACCOUNT MANAGERCompany: Wisefolks Media &amp; Entertainment LLP Position Type: Full-time Location: Noida Experience: 7 to 10 yearsAbout the RoleWisefolks Media &amp; Entertainment LLP is seeking a dynamic and experienced Key Account Manager to join our growing team. This role is crucial for nurturing and expanding relationships with our most valuable clients, ensuring their long-term satisfaction and contributing to our sustained growth. We are looking for a professional who can strategically manage client accounts, identify new opportunities, and act as a primary liaison between clients and our internal teams.Key ResponsibilitiesClient Relationship Management: Build and maintain strong, long-lasting client relationships by understanding their needs and objectives, and serving as their primary point of contact.Strategic Account Growth: Identify and develop new business opportunities within existing key accounts, including upselling and cross-selling Wisefolks' comprehensive communication, digital, creative, events, and capacity-building services.Project Oversight: Collaborate closely with internal teams (content, design, video, social media, sales) to ensure timely and successful delivery of projects that meet client expectations and project objectives.Performance Monitoring: Monitor account performance, analyze client feedback, and implement strategies to enhance client satisfaction and retention.Proposal &amp; Presentation: Prepare and deliver compelling presentations, proposals, and reports to clients, showcasing our value and results.Problem Resolution: Proactively address client concerns and resolve issues efficiently, ensuring a high level of client service.Market Insight: Stay updated on industry trends, client industries, and competitor activities to provide strategic advice to clients and identify new avenues for partnership.RequirementsExperience: Minimum 7 to 10 years of proven experience in key account management, client servicing, or business development roles within the media and entertainment industry.Industry Background: Prior experience working with or within media houses, production houses, YouTube channels, radio channels, or PR agencies is highly preferred.Client Management Skills: Demonstrated ability to manage multiple client accounts simultaneously, with excellent organizational and time management skills.Communication: Exceptional verbal and written communication skills, with the ability to articulate complex ideas clearly and persuasively to diverse stakeholders.Business Acumen: Strong understanding of sales principles, client lifecycle management, and the ability to identify and capitalize on growth opportunities.Collaboration: Proven ability to work effectively in a cross-functional team environment.Why Join Wisefolks?Be a key player in managing high-value client relationships within a rapidly growing and innovative agency.Work with a diverse portfolio of clients across various sectors.Collaborate with a passionate and dynamic team of industry experts.Opportunity for significant professional growth and impact.ApplyIf you are a results-driven Key Account Manager with a passion for building strong client partnerships and relevant industry experience, we encourage you to apply!Please send your resume and a cover letter highlighting your relevant experience to hr@wisefolks.in.Wisefolks is an equal opportunity employer and values diversity at all levels of its organization.Role: Head - Client RelationsIndustry Type: Advertising &amp; Marketing (Public Relations)Department: Marketing &amp; CommunicationEmployment Type: Full Time, PermanentRole Category: Corporate CommunicationEducationUG: B.A in PR/Advertising, Any GraduateJob Type: Full-timePay: &#8377;230,634.32 - &#8377;839,924.82 per yearWork Location: In person

Key Accounts Manager

Cloud Spaces - Yas Mall

The Role
 Objective of the Role: The Center Manager (Team Leader) is responsible for managing all aspects of a Cloud Spaces location as if running a small business, within the structure and support of the company. This includes sales, client relations, team management, operations, and financial performance. The role focuses on achieving revenue growth, client retention, and profitability while fostering a positive and high-performing team culture. Key Responsibilities: Sales & Business Growth: • Learn and master Cloud Spaces’ products, services, and USPs to provide tailored solutions to clients. • Handle all sales opportunities through phone, online, or in-person tours. • Convert: - 1 in 6 Cloud Suite inquiries to resident clients. - 1 in 2 membership leads to members. - 5 day passes per day, with minimum net growth of 4 memberships per month. • Enter all leads and opportunities into OPERATE (CRM) and maintain up-to-date records. • Achieve monthly and annual revenue targets and exceed operating profit projections. Sales Administration: • Keep CRM, sales notices, floor maps, and service agreements up to date. • Ensure all agreements are executed and uploaded accurately. • Celebrate team sales achievements and reinforce a culture of success. Team Management & Leadership: • Hire, train, and manage a motivated, well-balanced team to support client needs and business growth. • Conduct team meetings every six weeks to motivate, educate, and reward. • Foster a positive, engaging work environment and maintain team churn below 40% annually. • Lead by example in work ethic, professionalism, and client service. Client Relations & Customer Service: • Exceed client expectations and implement the “Get It Right The First Time” policy. • Personally welcome new clients and ensure smooth onboarding with the team. • Identify client needs proactively and provide value-added solutions. • Handle client queries and concerns within 24 hours. • Deliver regular complimentary touches (snacks, coffee, or refreshments) to enhance client experience. • Understand client termination reasons and aim to re-sell or retain clients before they exit. Financial Management: • Monitor and analyze monthly profit and loss statements (after the first 8 weeks). • Compare current performance against previous months and years; identify opportunities to increase profit. • Ensure accurate receipting of client payments and coordinate with Accounts for collections and reminders. • Prepare and distribute accurate client invoices by the 1st of each month. • Audit recurring charges and ensure all pricing is consistent and correct. Operations & Facility Management: • Maintain all floor equipment and liaise with IT for communication and system maintenance. • Ensure all clients are correctly set up in OPERATE and that agreements are accurately reflected. • Keep occupancy above 85% while maintaining a vibrant and professional environment. • Attend at least one networking event per month and maintain strong commercial knowledge of the local market. Key Performance Indicators (KPI): • Convert 1 in 6 Cloud Suite inquiries and 1 in 2 membership leads. • Maintain floor occupancy above 85%. • Achieve 5 day pass sales per day and a minimum net growth of 4 memberships/month. • Increase revenue month-on-month and exceed operating profit targets. • Keep team turnover below 40% annually.
 
Requirements
 <ul>
<li>Experience in business operations, sales management, or leadership roles (preferably in coworking, hospitality, or serviced offices). • Strong background in client relations, customer service, and team management. • Understanding of financial reports and revenue/profit management. Skills & Attributes: • Attitude: Positive, enthusiastic, confident, approachable, honest, and solution-oriented. • Communication: - Articulate and professional in verbal and written communication. - Excellent listening skills. - Bi-lingual preferred (depending on region; Arabic is an asset). Leadership & Management: • Leads by example, engages and motivates teams. • Capable of making tough decisions and managing team performance. • Skilled in time management, multitasking, and meeting deadlines. Customer Service Focus: • Strong partnership builder with genuine interest in helping clients succeed. • Proactive in anticipating client needs and offering value-added solutions. Business Acumen: • Commercially aware with interest in business development. • Results-driven with a passion for sales and revenue growth. Technical Proficiency: • Systems knowledge: - Essensys / OPERATE - Cloud Spaces Online Portal / App - Cisco IP Phones & Call Manager - IMAGICLE Equipment operation: • IP Phones, Video Conferencing, Interactive Screens, TVs/DVDs • Photocopiers and Scanners Personal Attributes: • Professional grooming and presentation aligned with Cloud Spaces’ standards. • Honest, reliable, and able to maintain confidentiality. • Team player with a “lead by example” approach. • Energetic, results-focused, and committed to adding value to the business. • Smiles, enjoys the work, and thrives in a dynamic environment.</li>
</ul>
About the company
 Cloud Spaces, Aldar group's pioneering brand is a business and lifestyle co-working space with a lively and welcoming environment that is ideal for those looking for an inspiring place to work. It is Middle East's first coworking space located within a shopping mall, Yas Mall in Abu Dhabi ,our flagship location becoming the first shopping mall in this region to harbour such a concept within its premises. Our recent Expansion in Abu Dhabi Global Market financial centre has also given international clients a platform to conduct business and grow in the region. We offer a variety of contemporary and modern workspaces designed to deliver comfort and spark motivation. A co-working space solutions for anyone who is a creative entrepreneur, freelancer , large business entity or an SME by creating an environment to work, connect and collaborate. It is designed to offer a variety of solutions to suit work needs and unleash creativity, from fully furnished office suites, to spacious and ventilated lounges, sound-proof cubicles, open work desks and fully-equipped meeting rooms. Opportunity to work within a community and meet other professionals, and give a platform for business to grow to greater heights. The coworking zones make it easy for professionals from different companies to meet and form mutually beneficial business relationships. Considering the expansion plans, the company is looking out for professionals from various sectors who are committed and are ready to strive with the companies vision.

Center Manager

Weva Photography

We are looking for a dynamic and driven Customer Relations Manager to manage and enhance our customer relationships. The ideal candidate will possess exceptional sales skills and a passion for providing a top-tier client experience. As the face of customer interactions, you will be responsible for nurturing client relationships, understanding their needs, and driving sales through excellent communication and service.Responsibilities:<ul><li>Build and maintain strong relationships with clients from initial inquiry through to post-service follow-up.</li><li>Effectively communicate Weva&rsquo;s photography and videography services to clients, matching their needs with our offerings.</li><li>Handle inquiries, provide accurate information about services, and resolve customer concerns efficiently.</li><li>Proactively identify opportunities to upsell and cross-sell services based on client requirements.</li><li>Collaborate with the sales and creative teams to ensure seamless execution of client projects.</li><li>Ensure high levels of client satisfaction and consistently meet or exceed sales targets.</li><li>Maintain detailed records of client interactions, transactions, and feedback to assist with client retention and service improvements.</li><li>Lead customer feedback initiatives to continually refine customer service strategies.</li></ul>Requirements:<ul><li>Proven sales experience, preferably in the photography or wedding industry.</li><li>Exceptional communication and interpersonal skills.</li><li>Strong organisational skills and the ability to manage multiple client relationships simultaneously.</li><li>Ability to work in a fast-paced environment and handle customer queries with professionalism.</li><li>Proficiency in CRM tools and customer service software is an added advantage.</li></ul>Only shortlisted candidates will be contacted for further assessment.We look forward to welcoming the right candidate to our team!Job Type: Full-timePay: &#8377;20,000.00 - &#8377;40,000.00 per monthAbility to commute/relocate:<ul><li>Kochi, Kerala: Reliably commute or planning to relocate before starting work (Required)</li></ul>Language:<ul><li>English (Required)</li></ul>Work Location: In person

Customer Relations Manager (Sales)

London Aesthetics & Rejuvenation Center

*Responsibilities:** Manage client relations and provide excellent customer service.* Handle feedback and improve overall client experience.* Build long-term relationships with clients and community.* Assist in customer engagement and retention activities.*Requirements:** Excellent communication and interpersonal skills.* Ability to handle multiple clients professionally.* Experience in customer service preferred.Job Type: Full-timePay: Rs30,000.00 - Rs35,000.00 per monthWork Location: In person

Community Manager / CSR

Search 10000+ Client relations manager jobs near you this September. New roles added regularly across leading industries. Apply today.