client relations manager

Wise Auto Group

<div><h3 class="jobSectionHeader">Position Overview</h3>
Vallejo Hyundai is seeking a results-driven Client Relations Manager with a strong focus on service outreach and Customer Satisfaction (CSI). This role is responsible for managing outbound communication, strengthening customer relationships, and driving retention across both the service and sales departments.
The ideal candidate is highly organized, proactive, and committed to delivering a consistent, high-quality customer experience. This position plays a critical role in improving CSI scores, increasing service retention, and ensuring every customer interaction reflects the dealership&rsquo;s standards.<h3 class="jobSectionHeader">
Key Responsibilities</h3><ul><li>
Execute high-volume outbound calls for service reminders, follow-ups, and retention efforts</li><li>
Drive customer engagement for declined services, missed appointments, and future maintenance needs</li><li>
Monitor and actively manage CSI performance for both sales and service departments</li><li>
Follow up with recent sales and service customers to ensure satisfaction and resolve concerns</li><li>
Handle inbound calls professionally and route customers to the appropriate department</li><li>
Provide a strong first point of contact, ensuring a positive and efficient customer experience</li><li>
Handle customer concerns professionally and escalate when necessary to management</li><li>
Maintain accurate CRM records for all customer interactions and follow-up activity</li><li>
Partner with service advisors and sales teams to improve customer communication and experience</li><li>
Track and report key performance metrics including call volume, contact rate, appointment set %, and CSI trends</li><li>
Support front-end customer experience as needed to ensure consistency across all touchpoints</li></ul><h3 class="jobSectionHeader">
Qualifications</h3><ul><li>
Previous experience in automotive BDC, service call center, or customer relations preferred</li><li>
Strong communication skills with confidence handling high-volume outbound and inbound calls</li><li>
Proven ability to influence customer satisfaction and retention</li><li>
Highly organized with strong follow-up discipline</li><li>
Experience working with CRM systems and reporting tools</li><li>
Professional, solution-oriented mindset with strong problem-solving skills</li><li>
Valid driver&rsquo;s license and clean driving record</li></ul><h3 class="jobSectionHeader">
Compensation &amp; Benefits</h3><ul><li>
Competitive compensation plan</li><li>
Health, dental, and vision insurance</li><li>
Paid time off</li><li>
401(k)</li></ul><h3 class="jobSectionHeader">
Why Vallejo Hyundai</h3><ul><li>
High-volume service department with strong customer base</li><li>
Clear focus on customer experience and retention</li><li>
Leadership team committed to accountability and performance</li><li>
Opportunity to directly impact CSI and long-term customer loyalty</li></ul><h3 class="jobSectionHeader">
How to Apply</h3>
If you are detail-oriented, proactive, and driven to improve customer satisfaction and retention, we encourage you to apply. Submit your resume and be prepared to discuss your experience with customer follow-up and performance metrics.
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Client Relations Manager

Majid Developments

<div>
 
 Company Description
 
 
 
 Majid Developments, based in Dubai, is a visionary real estate development company specializing in high-end, meticulously designed properties. Focused on redefining luxury living, the company is dedicated to delivering exceptional lifestyle experiences tailored to meet the aspirations of its discerning clientele. Every project reflects a commitment to quality, precision, and innovative design. With a strong emphasis on excellence, innovation, and sustainability, Majid Developments is shaping the future of real estate.
 
 
 
 Role Description
 
 
 
 This is a full-time, on-site role based in Dubai, United Arab Emirates for a Client Relations &amp; Customer Service Manager Senior Executive | Administrative Lead. The responsibilities include managing client relationships, ensuring high levels of customer satisfaction, overseeing customer service operations, and providing leadership to the administrative team. The role also involves analyzing customer feedback, developing strategies for improvement, and ensuring seamless communication across departments.
 
 
 
 Qualifications
 
 
 <ul>
 <li>
 Strong expertise in Customer Satisfaction and Customer Support
 </li>
 <li>
 Proven experience in Customer Service Management and team leadership
 </li>
 <li>
 Excellent Communication skills, both verbal and written
 </li>
 <li>
 Proficiency in Analytical Skills to assess and improve processes
 </li>
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 Ability to build and maintain lasting relationships with a diverse client base
 </li>
 <li>
 Bachelor&rsquo;s degree in Business Administration, Communication, or related field
 </li>
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 Experience in the real estate or luxury property industry is an advantage
 </li>
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 Demonstrated ability to work in a fast-paced, client-focused environment
 </li>
 </ul>
</div>

Client Relations & Customer Service Manager Senior Executive | Administrative Lead

Employment PR

Our organization related to Human Resource sector and provides Career Development, Employment facilitation and Job placement services. Our office located at Main PWD Road, Islamabad.We are looking for suitable candidate for position of Corporate Relations Manager - B2B (Male/ Female)Key JD&rsquo;s: <ul><li>Process individual internships and job placements in the private sector.</li><li>Establish MOUs with private sector stakeholders to support candidate placements.</li><li>Secure bulk hiring orders from corporate clients and ensure successful execution.</li></ul>Position Eligibility:<ul><li>Qualification: Business Administration, HR, Management, or Social Sciences</li><li>Age: 25 Years to 40 Years</li></ul>Experience: <ul><li>2&ndash;4 years in individuals / Bulk job placement in corporate sector companies.</li><li>Experience in bulk hiring and corporate client management preferred.</li><li>Good working relation in corporate sector companies / organization.</li></ul>Position Skills: <ul><li>Strong communication and negotiation skills</li><li>Ability to manage corporate client relationships</li><li>Recruitment and placement expertise</li><li>Strategic thinking and ability to implement growth plans</li><li>Problem-solving and multitasking ability</li></ul>Office timings: 09:00am to 06:00pm. (Monday to Saturday)If you fulfil given criteria, please send you CV WhatsApp 0333-5524990 for quick response.Job Type: Full-timePay: Rs90,000.00 - Rs130,000.00 per monthWork Location: In person

Corporate Relations Manager -B2B (Male/ Female)

MEETING MATTERS CLINIC

About Meeting Matters ClinicMeeting Matters is Islamabad's premier mental health clinic, providing professional counseling and therapy services. We are committed to making mental health care accessible, compassionate, and effective for our community. As we continue to grow, we're looking for a dedicated Client Relationship Manager to be the first point of contact for our clients.The OpportunityWe're hiring a Client Relationship Manager (CRM) to manage client communications, bookings, and ensure an exceptional client experience from first inquiry to ongoing therapy. This is a client-facing role that combines customer service excellence, administrative efficiency, and genuine care for people's wellbeing.If you're empathetic, organized, and passionate about mental health, this role offers meaningful work where you directly impact people's healing journeys.What You'll DoClient Communication &amp; Engagement:<ul><li>Respond to client inquiries via WhatsApp, phone calls, email, and social media</li><li>Provide warm, professional first contact for people seeking therapy</li><li>Explain our services, therapist specializations, and session fees</li><li>Answer questions about therapy process, confidentiality, and what to expect</li><li>Follow up with potential clients who haven't booked yet</li><li>Check in with clients after their first session to encourage continuity</li></ul>Scheduling &amp; Booking Management:<ul><li>Manage therapist availability calendars and schedule client sessions</li><li>Coordinate bookings across multiple therapists and time slots</li><li>Send session confirmations and reminders to clients</li><li>Handle session rescheduling and cancellations</li><li>Optimize scheduling to maximize therapist occupancy</li><li>Manage weekend and evening booking requests</li></ul>Client Matching &amp; Coordination:<ul><li>Match clients with appropriate therapists based on their needs and concerns</li><li>Understand each therapist's specializations (anxiety, depression, trauma, couples, etc.)</li><li>Consider client preferences for gender, language, and therapy approach</li><li>Coordinate with therapists on their availability and schedule changes</li><li>Facilitate smooth handoffs between CRM team members</li></ul>Payment Processing &amp; Follow-up:<ul><li>Send payment information and bank details to clients</li><li>Track and follow up on outstanding payments professionally</li><li>Confirm receipt of session payments</li><li>Maintain accurate payment records in the system</li><li>Handle billing inquiries and resolve payment issues</li></ul>Administrative Tasks:<ul><li>Maintain organized client records and booking database</li><li>Send intake forms (RISB) to new clients before first session</li><li>Update client information and session history</li><li>Prepare daily/weekly reports on bookings and inquiries</li><li>Maintain filing system for client documentation</li><li>Support overall clinic administrative needs</li></ul>Quality Client Experience:<ul><li>Ensure every client feels heard, valued, and supported</li><li>Handle sensitive situations with empathy and professionalism</li><li>Address client concerns or complaints promptly and effectively</li><li>Maintain confidentiality and respect client privacy at all times</li><li>Create a welcoming, non-judgmental atmosphere</li><li>Represent the clinic's values in every interaction</li></ul>What We're Looking ForRequired Qualifications:<ul><li>Bachelor's degree (any field)</li><li>1-2 years of experience in customer service, client relations, or administrative role</li><li>Excellent communication skills in English and Urdu (both written and spoken)</li><li>Strong phone and WhatsApp communication abilities</li><li>Highly organized with strong attention to detail</li><li>Ability to multitask and manage multiple priorities</li><li>Professional, empathetic, and patient demeanor</li></ul>Preferred Qualifications:<ul><li>Previous experience in healthcare, counseling center, or wellness industry</li><li>Familiarity with mental health terminology and therapy processes</li><li>Experience with CRM systems or booking management software</li><li>Social media management skills</li><li>Psychology or social sciences background</li><li>Experience handling sensitive or confidential information</li></ul>Essential Personal Qualities:✓ Empathetic and genuinely care about people's wellbeing✓ Non-judgmental attitude toward mental health issues✓ Patient and calm under pressure✓ Excellent listening skills✓ Warm, friendly, and approachable personality✓ Professional boundaries and emotional maturity✓ Reliable, punctual, and responsible✓ Quick learner who adapts easily✓ Problem-solver with positive attitude✓ Team player who collaborates wellWhat We OfferCompensation &amp; Benefits:<ul><li>Competitive salary: PKR 40,000 - 50,000 per month (based on experience)</li><li>Annual increments based on performance</li><li>Performance-based bonuses</li><li>Probation period: 3 months with evaluation</li></ul>Work Environment:<ul><li>Supportive, mission-driven team culture</li><li>Direct impact on people's mental health journeys</li><li>Professional development and training opportunities</li><li>Learn about mental health and therapy from experienced therapists</li><li>Respectful, collaborative workplace</li></ul>Work ScheduleFull-time positionWorking hours and days will be discussed and finalized during the interview based on clinic needs and candidate availability.Potential schedules may include:<ul><li>Morning shifts, evening shifts, or split shifts</li><li>6-7 days per week with rotating offs</li><li>May include weekend availability</li></ul>Exact timings to be confirmed upon hiring.Key Success MetricsYour performance will be measured by:<ul><li>Response time to client inquiries (target: under 5 minutes)</li><li>Inquiry-to-booking conversion rate (target: 60%+)</li><li>Client satisfaction scores (target: 4.5/5+)</li><li>Session attendance rate (minimize no-shows)</li><li>Accuracy of scheduling and record-keeping</li><li>Payment collection efficiency</li><li>Professional communication quality</li></ul>Pay: Rs40,000.00 - Rs50,000.00 per monthWork Location: In person

Client Relationship Manager (CRM)

Chantal Lamberto Interior Design

Role SummaryWe are seeking a highly organized and detail-oriented Operations Manager to serve as an integral part of our team. This multifaceted role manages daily operations both for our office as well as our projects. Involving, project coordination and order management, HR support, and client-facing communication.The ideal candidate is proactive, polished, and thrives in a fast-paced environment where accuracy, diplomacy, andfollow-through are essential.This is a great role for someone looking to feel integral and essential in a small team environment.Key ResponsibilitiesProject &amp; Order Management● Manage the ordering and purchasing of materials, furnishings, and fixtures; request and verify vendor quotes andspecifications.● Maintain detailed project schedules and proactively expedite orders to ensure on-time delivery.● Coordinate all logistics, including tracking shipments, scheduling deliveries, and partnering with receiving teams.● Communicate regularly with vendors regarding order status, progress, and issue resolution.● Keep the internal team informed of key timelines, project milestones, and any changes in status.Financial &amp; Accounting● Prepare client invoices, proposals, and billing for client orders and accounts.● Process vendor payments and enter invoices into the accounting system.● Prepare bank deposits and ensure timely processing;.● Track credit card transaction● Collaborate with the remote accountant on monthly financial reconciliations.● Oversee accounts receivable and payable functions.Payroll &amp; HR Administration● Partner with the payroll processing service to ensure accurate and timely submission of employee time recordsand paychecks.● Track and maintain employee time-off, vacation, and sick pay records.● Onboard new employees, establish employee files, and assist with benefits administration.Client, Vendor &amp; Team Communication● Serve as a professional and polished point of contact for clients, contractors, and vendors.● Facilitate clear and timely communication across all project stakeholders.General Office &amp; Administrative● Manage office supplies and assist with general office organization.● Support additional administrative tasks as needed and assigned.Qualifications● Pride in delivering a product that reflects the firm's level of polish and professionalism● Proficiency with Google Workspace required; experience with Studio Designer strongly preferred● Strong numerical aptitude with a high degree of accuracy and attention to detail.● Excellent written and verbal communication skills with a professional, diplomatic approach to client and vendorrelations.● Professional presentation and demeanor.● Strong problem-solving skills with a proactive, self-motivated work style.● Exceptional organizational and time management abilities; able to manage multiple priorities simultaneously.● Positive, collaborative team player who is reliable, flexible, and able to operate efficiently and with a sense of urgency when necessary.● Demonstrated ability to handle sensitive and confidential information with discretion.**Although this isn't a design position, a passion for design is a plus**Pay: $85,000.00 - $95,000.00 per yearBenefits:<ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Health insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Work Location: In person

Operations Manager for Interior Design

Elnaggar & Partners

We are seeking a highly professional, proactive, and commercially minded individual to join our team in Dubai as an Operations &amp; Member Relations Manager for an international legal network.This is a key role with high visibility, combining operational oversight, financial management, and strategic member engagement. You will play an integral part in shaping the member experience and contributing to the continued growth and positioning of the network.Key Responsibilities:<ul><li>Oversee the day-to-day operations of the network, ensuring efficiency, structure, and high-quality execution</li><li>Manage financial processes, including invoicing, subscription tracking, and payment follow-ups with a high level of accuracy and ownership</li><li>Act as a trusted point of contact for members, delivering an exceptional and highly responsive service experience</li><li>Build and maintain strong, long-term relationships with members, with a deep understanding of their needs and expectations</li><li>Take ownership of member lifecycle management, including onboarding, engagement, retention, and satisfaction</li><li>Plan, coordinate, and attend high-level events and networking initiatives</li><li>Represent management and the network at events and in external interactions with professionalism and confidence</li><li>Identify opportunities to grow and strengthen the network, proactively contributing ideas and initiatives</li><li>Work closely with senior management to develop and implement strategic improvements and new concepts</li></ul>Requirements:<ul><li>Female</li><li>Representative appearance</li><li>Language: English, Tagalog</li><li>Based in Dubai (mandatory)</li><li>Excellent (near-native) English communication skills, both written and spoken</li><li>Proven experience in operations, member relations, client management, or a similar role within professional services, legal, or international networks</li><li>Strong financial and administrative capabilities, with attention to detail and accountability</li><li>Highly client-oriented with a genuine passion for building meaningful, long-term professional relationships</li><li>Positive, professional presence when interacting with members and at events</li><li>Confident, well-presented, and comfortable representing the organization at a senior level</li><li>Entrepreneurial mindset with the ability to take initiative and drive projects independently</li><li>Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment</li></ul>What We Offer:&middot; A key position within a growing international legal network&middot; A supportive and collaborative team of experienced legal and administrative professionals&middot; A modern office environment in DMCC, one of Dubai&rsquo;s most dynamic business hubs&middot; Direct exposure to senior legal and business professionals across multiple jurisdictions&middot; The opportunity to actively shape and grow a global professional community&middot; A dynamic, international, and entrepreneurial working environment&middot; The opportunity to grow, develop, and truly make an impact within the organization&middot; Ongoing training and professional development to support your personal and career growth&middot; A driven, ambitious, and hands-on management team that values initiative and new ideas&middot; An attractive salary package, including a performance-based incentive componentStart your Application:We kindly invite you to submit your CV together with a short video (up to 2 minutes).In your video, please introduce yourself and share what you believe is the most important aspect of a strong network and why it matters to you.Email: humanresource.epd@gmail.comJob Type: Full-timeWork Location: Hybrid remote in Dubai

Operations & Member Relations Manager

Discovery Development Co. W.L.L.

Job Title: Senior Interior DesignerLocation: BahrainSalary Range: BHD 700 &ndash; BHD 1,000 (Based on experience)Role OverviewWe are looking for a visionary, Arabic-speaking Senior Interior Designer who excels in high-end 3D visualization and client management. This role is designed for a creative professional who can bridge the gap between technical brilliance and client aspiration. While your primary focus will be on &quot;wowing&quot; clients with advanced rendering and AI-integrated workflows, your ability to communicate fluently in Arabic will be the key to building strong, lasting relationships within the local market.Key Responsibilities<ul><li>Client Relations &amp; Communication: Act as the primary point of contact, managing expectations and presenting design concepts. Fluency in Arabic and English is essential for negotiating, presenting, and translating client visions into workable designs.</li><li>Concept &amp; 3D Development: Lead the creative direction of projects, focusing on high-quality 3D modeling and rendering (3ds Max) to bring spaces to life.</li><li>AI Integration: Leverage AI design tools to accelerate the ideation phase, create rapid mood boards, and enhance final render outputs.</li><li>Technical Support: Oversee the production of 2D layouts and technical details (while 2D is not the primary focus, proficiency here is a definite &quot;edge&quot;).</li></ul>Required Skills &amp; Qualifications<ul><li>Language: Native in Arabic is required. Must also be proficient in English.</li><li>Software Mastery: Expert proficiency in 3ds Max (paired with V-Ray or Corona) is essential.</li><li>AI Proficiency: Preferable knowledge of AI design tools (e.g., Midjourney, Vizcom, or Stable Diffusion) to stay ahead of industry trends.</li><li>The &quot;Edge&quot;: Proficiency in 2D AutoCAD for technical documentation is highly valued.</li><li>Experience: 5+ years in the Interior Design field, with a strong portfolio of high-end rendering work.</li></ul>Candidate Profile<ul><li>A &quot;closer&quot; who can talk to clients in their native language and build immediate trust.</li><li>Tech-savvy and constantly exploring the latest tools to improve workflow.</li><li>A keen eye for materials, lighting, and textures in a digital environment.</li></ul>Job Type: Full-timePay: BD700.000 - BD1,000.000 per monthWork Location: In person

Senior Interior Designer

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