client relations officer

Mersat Holdings

Position Title: Client Relations Officer (Female) Company: Mersat Environmental Services Location: Abu Dhabi, UAERole OverviewWe are looking for a dynamic and results-driven professional to strengthen our market presence and accelerate business growth. This role combines telesales, client servicing, marketing coordination, and contract management into one high-impact position that directly contributes to revenue generation and long-term client retention.If you are confident in communication, persuasive in approach, and proactive in closing deals, this opportunity positions you at the frontline of our expansion strategy.Key Responsibilities<ul><li>Identify and connect with potential clients across target market segments</li><li>Present and promote Mersat Environmental Services in a professional and compelling manner</li><li>Assess client requirements and recommend suitable service solutions</li><li>Prepare and send service proposals and quotations</li><li>Follow up consistently to convert leads into confirmed contracts</li><li>Manage annual contract renewals and client retention strategies</li><li>Maintain accurate client records, contracts, and communication history</li><li>Build and nurture long-term client relationships</li><li>Coordinate internally with operations and management to ensure service delivery alignment</li></ul>Ideal Candidate Profile<ul><li>Strong communication and negotiation skills</li><li>Confident in telesales and client engagement</li><li>Ability to understand client needs and translate them into service solutions</li><li>Organized and capable of handling multiple client accounts</li><li>Target-oriented with a business development mindset</li><li>Basic knowledge of environmental or facility services is an advantage</li><li>Proficient in MS Office and email communication</li></ul>What We Offer<ul><li>Growth-focused work environment</li><li>Opportunity to be part of an expanding environmental services company</li><li>Direct involvement in business development and market expansion</li><li>Performance-driven career progression</li></ul>Ready to accelerate your career in a growth-driven environment? Apply now through Indeed and become a key driver in expanding Mersat&rsquo;s client network and long-term partnerships.Job Type: PermanentApplication Question(s):<ul><li>What is your Nationality?</li><li>What is your Visa Status?</li><li>Do you require notice period from current company? </li><li>Where are you located? Address Please...</li></ul>Work Location: In person

Client Relations Officer (Female)

Koshan Development & Investment

Job Title: Business Development OfficerLocationAbu Dhabi, UAEEmployment TypeFull-TimeExperience RequiredMinimum 1 year of experience in Business Development, Sales, Marketing, Client Relations, or a related field.Job SummaryWe are seeking a motivated and results-driven Business Development Officer to support the company's growth initiatives by identifying new business opportunities, developing client relationships, and contributing to revenue generation. The ideal candidate should possess strong communication skills, a proactive mindset, and the ability to build and maintain professional relationships with clients and business partners.Key Responsibilities<ul><li>Identify and develop new business opportunities through market research, networking, and lead generation activities.</li><li>Build and maintain strong relationships with prospective and existing clients.</li><li>Arrange and participate in meetings, presentations, and business discussions with potential clients and partners.</li><li>Prepare business proposals, presentations, and service offerings.</li><li>Conduct market analysis to identify industry trends and potential growth opportunities.</li><li>Maintain and update client databases, sales pipelines, and business development reports.</li><li>Coordinate with internal teams to ensure effective delivery of services and client satisfaction.</li><li>Assist in developing and implementing business development strategies.</li><li>Attend networking events, exhibitions, and industry-related functions when required.</li><li>Achieve assigned business development targets and KPIs.</li></ul>Qualifications<ul><li>Bachelor's degree in Business Administration, Marketing, Management, or a related field.</li><li>Minimum 1 year of relevant experience in business development, sales, or client relationship management.</li><li>Excellent communication and interpersonal skills.</li><li>Strong negotiation and presentation abilities.</li><li>Proficiency in Microsoft Office applications (Word, Excel, PowerPoint).</li><li>Ability to work independently and as part of a team.</li><li>Strong organizational and time management skills.</li><li>Fluency in English is required; Arabic is an advantage.</li></ul>Preferred Skills<ul><li>Knowledge of the UAE market and business environment.</li><li>Experience using CRM systems and sales tools.</li><li>Ability to develop strategic partnerships and identify growth opportunities.</li></ul>Benefits<ul><li>Competitive salary package.</li><li>Professional development and career growth opportunities.</li><li>Exposure to diverse industries and business sectors.</li><li>Supportive and collaborative work environment.</li><li>Health &amp; Insurance</li><li>With Visa</li></ul>Pay: AED2,500.00 - AED3,000.00 per monthWork Location: In person

Business Development Officer

HRA Switchgear Private Limited

A well-reputed Switchgear Manufacturing Company specializing in LV &amp; MV Panels is looking for a smart, confident, and professional female candidate for the position of Client Relations Executive.The ideal candidate should possess strong communication and coordination skills with the ability to professionally manage client follow-ups and coordinate with technical and estimation teams.Key Responsibilities:<ul><li>Follow up with clients regarding quotations, approvals, and project updates</li><li>Handle inquiry follow-ups for LV &amp; MV Switchgear Panel Projects</li><li>Coordinate with estimation, production, and technical teams</li><li>Schedule meetings and maintain client communication records</li><li>Follow up on pending documents, approvals, and payments</li><li>Ensure smooth communication between clients and internal departments</li></ul>Requirements:<ul><li>Inter / B.Com / Graduation in any discipline: 2&ndash;4 years of client coordination role</li><li>Professional phone and email etiquette, Excellent communication and coordination skills,</li><li>Confident in client dealing and follow-ups, good command of MS Office</li></ul>Pay: Rs50,000.00 - Rs60,000.00 per monthWork Location: In person

Client Relations Executive (Female)

H&S Associates

A well renowned Construction firm in Lahore, to deal with its clients and Queries . We need a female customer service officer to deal with clients online(Through Calls &amp; Messages) Should be fluent in English , maintain good values and has a good knowledge of how to brief the client about product. Individual with a good knowledge of Accounts and knows how to operate Microsoft Office (Word and Excel) will be our priority.Job Types: Full-time, Part-timePay: Rs60,000.00 - Rs80,000.00 per monthWork Location: In person

Female Customer service officer

FCBS

Company: Flying Colour Business Setup Services L.L.C Industry: Company Formation / Registration Services Website: www.flyingcolour.net Department: OperationsPosition: Relationship officer &ndash; Operations DepartmentJob Responsibilities:<ul><li>Act as the primary point of contact for clients regarding work execution and ensure operational tasks are completed within defined turnaround times (TAT).</li><li>Provide regular updates to clients and maintain proactive communication.</li><li>Build and maintain strong, long-lasting client relationships through open and interactive communication.</li><li>Deliver accurate, valid, and complete information to clients using appropriate methods and tools.</li><li>Coordinate with Freezone authorities and internal departments to ensure smooth work execution.</li><li>Manage and handle 60&ndash;70 client orders/jobs simultaneously.</li><li>Address and resolve client complaints efficiently, providing appropriate solutions and timely follow-ups.</li><li>Maintain detailed records of client interactions and process updates in CRM systems.</li><li>Follow communication procedures, guidelines, and company policies diligently.</li><li>Take extra initiative to engage clients and enhance the customer service experience.</li></ul>Requirements:<ul><li>Minimum 5+ years of total work experience, including at least 1 year of customer service experience in the UAE.</li><li>Proven customer support experience or experience as a Client Service Representative.</li><li>Excellent interpersonal and active listening skills.</li><li>Familiarity with CRM systems and customer service practices.</li><li>Customer-oriented mindset with the ability to adapt and respond to various types of clients.</li><li>Strong communication and presentation skills.</li><li>Ability to multitask, prioritize, and manage time effectively.</li><li>Preferred: Female candidates who are graduates (B.Com preferred) with 2&ndash;3 years of relevant experience.</li><li>Candidates residing in Dubai will be given preference.</li></ul>Job Type: Full-timePay: AED3,500.00 - AED4,000.00 per monthEducation:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>customer services: 3 years (Preferred)</li></ul>Work Location: In person

Relationship officer

Executive Secretary &amp; Guest Relations OfficerPosition OverviewThe Executive Secretary &amp; Guest Relations Officer serves as the first point of contact for visitors, clients and stakeholders. The role combines executive administrative support, front desk reception responsibilities and guest relations to ensure a professional, welcoming and seamless experience for all visitors.The successful candidate will be responsible for managing reception operations, coordinating meetings, supporting senior management and ensuring all guests receive exceptional service from arrival to departure.Key ResponsibilitiesReception &amp; Front Desk Management<ul><li>Welcome and assist visitors, clients and stakeholders in a professional and courteous manner.</li><li>Manage the reception area to ensure it remains organised and presentable at all times.</li><li>Answer incoming telephone calls and direct enquiries appropriately.</li><li>Coordinate visitor registrations and appointments.</li><li>Receive and distribute incoming correspondence and deliveries.</li></ul>Executive Secretary Duties<ul><li>Provide administrative support to senior management and executives.</li><li>Manage calendars, appointments and meeting schedules.</li><li>Prepare meeting rooms and coordinate internal and external meetings.</li><li>Draft correspondence, reports and presentations when required.</li><li>Maintain organised filing systems and company records.</li><li>Coordinate travel arrangements, accommodation and logistics for executives.</li></ul>Guest Relations &amp; Hospitality<ul><li>Ensure all visitors receive a premium and professional experience.</li><li>Coordinate refreshments and hospitality for guests and meetings.</li><li>Manage VIP visitor arrangements and executive guest visits.</li><li>Assist with showroom tours and visitor coordination.</li><li>Handle guest enquiries and special requests efficiently and professionally.</li><li>Maintain high standards of customer service and hospitality.</li></ul>Office Administration<ul><li>Monitor office supplies and coordinate procurement requirements.</li><li>Support day-to-day office operations and administration.</li><li>Liaise with suppliers, service providers and contractors as required.</li><li>Assist with company events, presentations and stakeholder meetings.</li></ul>Qualifications &amp; Experience<ul><li>Previous experience in reception, administration, executive support or guest relations.</li><li>Strong organisational and multitasking abilities.</li><li>Excellent communication and interpersonal skills.</li><li>Professional appearance and conduct.</li><li>Proficiency in Microsoft Office and administrative systems.</li><li>Fluent in English; Arabic is advantageous.</li></ul>Key Competencies<ul><li>Professional communication</li><li>Customer service excellence</li><li>Organisation and planning</li><li>Time management</li><li>Attention to detail</li><li>Hospitality and guest care</li><li>Confidentiality and discretion</li></ul>Reporting LineReports to:Office Manager / Chief Executive OfficerWorks closely with:<ul><li>Executive Management Team</li><li>Sales Team</li><li>Client Relations Team</li><li>Marketing Team</li><li>External Visitors and Stakeholders</li></ul>Key Performance Indicators (KPIs)<ul><li>Visitor satisfaction</li><li>Response times to enquiries</li><li>Meeting coordination efficiency</li><li>Administrative accuracy</li><li>Reception presentation standards</li><li>Executive support effectiveness</li></ul>Professional Attributes<ul><li>Friendly and welcoming personality.</li><li>Highly organised and dependable.</li><li>Professional and well-presented.</li><li>Strong interpersonal skills.</li><li>Able to remain calm and composed under pressure.</li><li>Passionate about delivering exceptional guest experiences.</li></ul>Work Location: In person

Personal Assistant

Think Higher Consultants

Job Summary: We are looking for a proactive Compliance Officer Team Lead to oversee compliance activities related to visa processing, client documentation, and operational procedures. The ideal candidate will ensure adherence to regulatory requirements, maintain process accuracy, and support a culture of compliance across the organization.Key Responsibilities<ul><li>Lead and monitor compliance activities within visa processing and client service operations.</li><li>Review applications and supporting documents to ensure accuracy, completeness, and regulatory compliance.</li><li>Maintain well-organized records and ensure proper documentation management.</li><li>Track application status and coordinate updates with clients and internal teams.</li><li>Liaise with consultants, government authorities, embassies, and other stakeholders when required.</li><li>Identify compliance risks, process gaps, and recommend corrective actions.</li><li>Support internal audits, reporting, and policy implementation.</li><li>Ensure all client and company information is handled with strict confidentiality.</li><li>Guide team members and promote adherence to company procedures and service standards.</li></ul>Requirements<ul><li>Bachelor&rsquo;s degree in Business Administration, Law, International Relations, or a related discipline.</li><li>Previous experience in compliance, immigration services, visa processing, or a similar operational role.</li><li>Knowledge of visa regulations and documentation procedures is an advantage.</li><li>Strong written and verbal communication skills in English.</li><li>Excellent attention to detail, organizational abilities, and analytical thinking.</li><li>Proficiency in Microsoft Office and digital case management systems.</li><li>Ability to manage multiple priorities, solve problems effectively, and lead a team environment.</li></ul>Work Location: In person

Compliance Officer Team Lead

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