client relations officer

Mystic Advertising

Junior Customer Relations Officer &ndash; Real EstateLocation: Business Bay, Dubai (On-site) Working Hours: 9:00 AM &ndash; 6:00 PM Employment Type: Full-timeWe are currently looking for a proactive and service-driven Junior Customer Relations Officer to join our real estate team in Dubai. This position plays an important role in supporting day-to-day client interactions, assisting the sales and leasing teams, and ensuring that every client receives a professional and seamless experience.This opportunity is well suited for a junior professional or recent graduate who is interested in building a long-term career in the Dubai real estate industry while gaining hands-on experience in a fast-paced and client-focused environment.Key Responsibilities<ul><li>Serve as the initial point of contact for client inquiries via phone, email, and walk-in visits.</li><li>Assist in managing client relationships throughout the property sales and leasing process.</li><li>Respond to incoming inquiries and coordinate qualified leads with the sales team.</li><li>Understand client requirements and help suggest appropriate property options when needed.</li><li>Arrange and coordinate property viewings, client meetings, and follow-up communications.</li><li>Maintain accurate client records, documentation, and CRM updates.</li><li>Collaborate with internal teams to ensure efficient communication and client support.</li><li>Provide post-transaction assistance to help maintain strong and lasting client relationships.</li></ul>Requirements<ul><li>Bachelor&rsquo;s degree or diploma in Business Administration, Marketing, or a related field (preferred).</li><li>Previous experience in customer service or real estate support roles is beneficial but not essential.</li><li>Basic familiarity with the Dubai property market will be an advantage.</li><li>Strong communication, interpersonal, and customer service skills.</li><li>Organized, detail-focused, and able to manage multiple tasks efficiently.</li><li>Positive attitude with a willingness to learn and grow in a real estate environment.</li><li>Working knowledge of CRM systems and Microsoft Office tools is a plus.</li></ul>Job Type: Full-timeWork Location: In person

Junior Customer Relations Officer (Real Estate)

MedNet Global Healthcare Solutions LLC

<div>
 
 
 Onboarding Officer
 
 
 
 As a member of
 
 Munich Re
 
 the
 
 MedNet Global Health Care Solutions L.L.C.
 
 is one of the leading managed care service organizations that caters to healthcare needs. We are currently looking for a &ldquo;
 
 Onboarding Officer
 
 Execute onboarding activities by ensuring
 
 accurate collection, validation, and tracking of all required documentation
 
 , acting as a key gatekeeper to ensure smooth and error-free policy implementation.
 
 
 
 
 
 
 Your Job:
 
 
 
 
 Pre-Onboarding Preparation
 
 
 <ul>
 <li>
 Prepare onboarding checklists tailored to each client
 </li>
 <li>
 Review of prior missing or expired documents
 </li>
 </ul>
 
 
 Client &amp; Broker Engagement
 
 
 <ul>
 <li>
 Conduct onboarding meetings (physical / virtual) with: Brokers, Policyholders &amp; Educate stakeholders
 </li>
 <li>
 Required documentation
 </li>
 <li>
 Onboarding process
 </li>
 </ul>
 
 
 Document Collection &amp; Follow-Up
 
 
 <ul>
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 Collect all required onboarding documents (mandatory &amp; conditional)
 </li>
 <li>
 Track and follow up on pending documents
 </li>
 </ul>
 
 
 Document Validation &amp; Gatekeeping
 
 
 <ul>
 <li>
 Identify and communicate deficiencies (NIGO cases)
 </li>
 <li>
 Ensure all documents meet the agreed standards before submission
 </li>
 </ul>
 
 
 Coordination &amp; Handover
 
 
 <ul>
 <li>
 Coordinate with internal teams &amp; submit validated cases to Processing team
 </li>
 </ul>
 
 
 Status Tracking &amp; Communication
 
 
 <ul>
 <li>
 Provide regular updates (every 3 days) to stakeholders
 </li>
 <li>
 Act as single point of contact (SPOC) for assigned cases
 </li>
 </ul>
 
 
 
 
 
 Your profile:
 
 
 
 
 Minimum Qualifications and Experience:
 
 
 <ul>
 <li>
 2-3 market experience in EB Operations
 </li>
 <li>
 Excellent coordination and follow-up skills
 </li>
 <li>
 Communication and client handling skills
 </li>
 <li>
 Ability to manage multiple cases simultaneously
 </li>
 <li>
 Problem-solving mindset
 </li>
 <li>
 Basic system proficiency (tracking tools, portals)
 </li>
 <li>
 Good communication skills &amp; command of English
 </li>
 </ul>
 
 
 
 
 
 *Munich Re not only stands for fairness with regard to its clients; it is also an equal opportunity employer.
 
 
 
 
</div>

Onboarding Officer

Do it Right Pakistan

One World Immigration Law Consultant (OWILC) is seeking a dynamic and results-driven Female Business Development Officer to drive growth, build client relationships, and expand the company&rsquo;s presence in the immigration and study abroad consultancy sector. The ideal candidate will be responsible for generating leads, converting prospects into clients, and maintaining strong relationships to ensure long-term business success.Key Responsibilities:<ul><li>Identify and develop new business opportunities through various channels (digital platforms, referrals, events, and direct outreach)</li><li>Build and maintain strong relationships with potential and existing clients</li><li>Conduct consultations to understand client needs and recommend suitable immigration or study abroad solutions</li><li>Achieve monthly and quarterly sales targets set by management</li><li>Coordinate with the marketing team to execute lead generation campaigns</li><li>Maintain accurate records of client interactions in CRM systems</li><li>Prepare and deliver presentations to prospective clients</li><li>Stay updated on immigration policies, visa processes, and market trends</li><li>Represent the company at seminars, expos, and promotional events</li><li>Provide after-sales support to ensure client satisfaction and retention</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree in Business Administration, Marketing, or a related field</li><li>1 year of experience in business development, sales, or client dealing (preferably in immigration or education consultancy)</li><li>Strong communication and interpersonal skills</li><li>Excellent negotiation and persuasion abilities</li><li>Target-driven with a proven ability to meet or exceed sales goals</li><li>Proficiency in MS Office and CRM tools</li><li>Professional appearance and strong presentation skills</li></ul>Preferred Skills:<ul><li>Experience in study abroad or immigration consultancy</li><li>Knowledge of visa processes for countries such as Canada, UK, USA, and Australia</li><li>Ability to work independently and as part of a team</li><li>Strong networking and relationship-building skills</li></ul>What We Offer:<ul><li>Competitive salary + attractive commission structure</li><li>Career growth opportunities within a fast-growing organization</li><li>Professional and supportive work environment</li><li>Training and development programs</li></ul>Pay: Rs30,000.00 - Rs45,000.00 per monthWork Location: In person

Business Development Officer

FCBS

Company Name: Flying Colour Business Setup Services LLCWebsite: https://www.flyingcolour.netPosition: Relationship Officer / Client CoordinatorLocation: Dubai (Media City)Job Type: Full-TimeWorking Days: Monday to Saturday (6 days a week)Working Hours:Monday to Friday: 9:00 AM to 6:30 PM (GST)Saturday: 9:00 AM to 3:30 PM (GST)Job Description:Roles and Responsibilities:Minimum 2+ years of experience in Customer Service (calling) and/or Administrative roles.Strong background in operational processes.Familiarity with CRM systems and excellent communication skills (verbal &amp; written).Serve as the first point of contact for clients, ensuring a professional and welcoming experience.Respond to client calls and emails promptly, addressing their queries and concerns within designated timelines.Conduct daily follow-ups with clients via email, calls, and WhatsApp regarding ongoing work, and update the progress in the internal software consistently.Take immediate action on new order forms received from the Sales, ECS, or CP teams within the defined timelines.Manage a portfolio of 70&ndash;80 clients efficiently.Engage with clients to understand their requirements and advise them on suitable business formation options across various zones, supported by thorough research.Employee Benefits:*Employment Visa*Health Insurance*Annual Leave*Flight TicketsSalary 4000 AED PLUS INCENTIVES ranging from 650 aed to 1000 aed on monthly basisJob Types: Full-time, PermanentPay: AED4,000.00 per monthAbility to commute/relocate:<ul><li>Dubai: Reliably commute or planning to relocate before starting work (Preferred)</li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>customer service : 3 years (Required)</li></ul>Language:<ul><li>English (Required)</li><li>Hindi (Required)</li></ul>Location:<ul><li>Dubai (Required)</li></ul>Work Location: In person

Customer Service Representative

Don Vapes

Job Title: Customer Relation OfficerCompany: Don Vapes, UAELocation: Mohammed Bin Zayed City, Abu DhabiJob Type: Full-Time---About Us:At Don Vapes, we pride ourselves on delivering exceptional service and creating memorable experiences for our customers. We are dedicated to fostering a positive environment that values teamwork, innovation, and integrity.Position Summary:We are seeking a friendly and enthusiastic Customer Service Representative to join our dynamic team. In this role, you will be the frontline of our company, interacting with customers to address inquiries, resolve issues, and provide information about our products and services. If you have a passion for helping others and enjoy working in a fast-paced environment, we want to hear from you!Key Responsibilities:- Respond to customer inquiries via phone, email, and chat in a timely and professional manner.<ul><li>Assist customers with orders and order-related questions.</li></ul>- Provide accurate product information and assist customers with their orders.- Resolve customer complaints and issues with empathy and patience.- Document customer interactions and maintain customer records accurately.- Collaborate with other team members to ensure customer satisfaction and operational efficiency.- Stay updated on product knowledge and company policies to provide the best service possible.<ul><li>Maintain clear and professional communication with customers.</li></ul>Qualifications:<ul><li>Bachelor&rsquo;s Degree</li><li>Arabic nationality is required</li><li>⁠Arabic speaker (native level) is required</li><li>Fluent in English (spoken and written)</li><li>⁠Minimum 2 years of experience in Customer Service</li><li>⁠Experience in Contact Center / Call Center is preferred</li><li>Excellent verbal and written communication skills.</li><li>Strong problem-solving abilities and attention to detail.</li><li>Ability to work well in a team environment and independently.</li><li>Proficient in using computers and familiar with customer service software.</li></ul>What We Offer:- Competitive salary and benefits package.- Opportunities for professional development and career advancement.- A supportive and inclusive work culture.- Employee discounts on products and services.How to Apply:If you&rsquo;re ready to make a difference in the lives of our customers and be a part of a growing company, please submit your resume and a cover letter to hr@donvapes.net with the subject line &ldquo;Customer Relation Officer Application.&rdquo;Join us at Don Vapes and help us create amazing customer experiences!Job Type: Full-timeWork Location: In person

Customer Relation Officer

United Real Estate Company (URC)

<div>
 
 
 Job Description
 
 
 
 Responsible for delivering exceptional customer service to owners and tenants within the URC projects. This role involves proactive issue resolution, effective communication, and support for various property management services to enhance clients&rsquo; satisfaction and uphold quality standards.
 
 
 
 
 
 
 Skill Requirements:
 
 
 
 
 
 <ul>
 <li>
 Bachelor's degree in a relevant field or equivalent experience.
 </li>
 <li>
 3-5 years of experiance in customer care
 </li>
 <li>
 Strong English and Arabic language skills (written and spoken)
 </li>
 </ul>
 
 
 
 
 
 Responsibilities:
 
 
 
 
 
 <ul>
 <li>
 Receives complaints and orders from property occupants via various communication channels, telephone, email via Call Centre CRM , Property Management (PM) system and Facility management system (FMS). Review the objections/orders raised and forward and follow up them to the concerned management.
 </li>
 <li>
 Ensures that both an appropriate and adequate investigations takes place which includes the recording of all communications between the various parties and all information taken into consideration.
 </li>
 <li>
 Responds to customer inquiries and suggestions by e-mail or through courtesy calls in a timely manner. Ensure customer satisfaction through personal recognition and prompt cordial attention during all customer interactions.
 </li>
 <li>
 Follows through on the resolution of all complaints with the concerned department.
 </li>
 <li>
 Provides a weekly report to the line manager with a summary of handled complaints and requests, and their latest status, details of significant ones, communications made with tenants, residents.
 </li>
 <li>
 Obtains customer satisfaction feedback on the various services provided by property management like Maintenance, Security, Housekeeping, hospitality services etc. from tenants and owners using diverse feedback tools
 </li>
 <li>
 Fully manages customer care support for sub-leasing tenants, addressing their specific needs and inquiries.
 </li>
 <li>
 Assists the handover team in transitioning units and leasing sub-rented units, ensuring a smooth process for tenants and owners.
 </li>
 <li>
 Communicates and engages with tenants through personal visits, phone calls, emails, and written communications, adhering to URC&rsquo;s communication standards and protocols
 </li>
 <li>
 Responsible for Coordinating with internal departments (FM, Leasing, Marketing, and Operations) to ensure alignment and prompt action on customer-related matters.
 </li>
 <li>
 Keeps abreast of updates and changes to URC's products and services to provide accurate information and support to tenants.
 </li>
 <li>
 Maintains confidentiality of all sensitive matters in the performance of job duties.
 </li>
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 Aids the line manager in ensuring that all standards within the customer charter are met.
 </li>
 <li>
 Keeps all relevant parties informed of assigned work programs as much as possible.
 </li>
 <li>
 Supports and advises tenants using URC organization's products or services.
 </li>
 <li>
 Perform other Duties as requested by line manger
 </li>
 </ul>
 
 
 
 
 
 Job Summary
 
 
 
 
 
 <ul>
 <li>
 Job Title Customer Care Officer
 </li>
 <li>
 Location Kuwait
 </li>
 <li>
 Function Property Management &amp; Leasing
 </li>
 <li>
 Qualification Bachelors
 </li>
 <li>
 Date Posted 18-11-2025
 </li>
 </ul>
 
 Apply Now
 
</div>

Customer Care Officer

EARTH ROASTERY

<div>
 
 
 
 JOB DESCRIPTION
 
 
 
 
 
 The Public Relations Officer
 
 is responsible for managing the company&rsquo;s public image, maintaining relationships with clients and partners, and coordinating catering services and events. The role ensures that all external communications, corporate engagements, and catering operations are handled professionally while maintaining the company&rsquo;s brand reputation and service standards.
 
 
 
 
 
 
 
 RESPONSIBILITIES
 
 
 
 
 
 1. Public Relations Management
 
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Maintain and promote a positive public image of the company.
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Act as the primary contact person for external communications and client relations.
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Build and maintain strong relationships with corporate clients, partners, and event organizers.
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Represent the company in meetings, public events, and promotional activities.
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Respond to customer inquiries, feedback, and complaints in a professional manner.
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Coordinate promotional activities, announcements, and public communications when required.
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Ensure that all public interactions reflect the company&rsquo;s brand values and professionalism.
 
 
 
 
 
 
 2. Catering Coordination
 
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Manage and coordinate all catering inquiries and bookings.
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Communicate with clients to understand event requirements, guest numbers, and service expectations.
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Prepare catering proposals, quotations, and confirmations.
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Coordinate with the kitchen, barista team, and operations team to ensure proper preparation for catering events.
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Arrange required equipment, coffee machines, products, and staff for catering services.
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Supervise catering events to ensure smooth execution and high service standards.
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Ensure timely delivery, setup, and completion of catering services.
 
 
 
 3. Event Coordination
 
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Plan and organize corporate coffee services, catering events, and promotional activities.
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Ensure proper scheduling and coordination of staff and resources for events.
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Monitor event setup and ensure service quality meets company standards.
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Collect client feedback after events and report improvements where necessary.
 
 
 
 
 
 
 4. Client Relationship Management
 
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Maintain a database of corporate and catering clients.
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Follow up with clients to ensure satisfaction and build long-term relationships.
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Identify potential opportunities for new catering partnerships and corporate collaborations.
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Support business development by promoting catering and event services.
 
 
 
 
 
 
 5. Coordination with Internal Departments
 
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Coordinate with the roasting, kitchen, barista, logistics, and operations teams for event preparation.
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Work closely with the finance department regarding catering invoices and payments.
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Ensure smooth communication between departments for successful event execution.
 
 
 
 
 
 
 6. Reporting and Documentation
 
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Maintain proper records of catering orders, events, and client communications.
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Prepare reports on catering activities, client feedback, and PR engagements.
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Provide suggestions to improve catering services and customer experience.
 
 
 
 
 
 
 
 Qualifications &amp; Skills
 
 
 
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
 
 Bachelor&rsquo;s degree in Business Administration, Marketing, Public Relations, Hospitality Management, or a related field
 
 .
 
 
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
 
 Minimum 2&ndash;3 years of experience in public relations, client relations, hospitality, event management, or catering coordination.
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Experience in the
 
 coffee, caf&eacute;, restaurant, or hospitality industry
 
 is an advantage.
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Ability to handle corporate clients, events, and catering operations professionally.
 
 
 . Good knowledge of customer service standards and event coordination.
 
</div>

Public Relations

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