client relations officer

Decimal Solution

Location: Islamabad / Rawalpindi Job Type: Full-time, On-siteHiring on behalf of our client: Decimal Solution is seeking two polished, professional, and customer-focused Front Desk Officers to join a reputable real estate firm. If you have a welcoming smile and the organizational skills to match, this role is for you.About the Role:We are looking for two dedicated Front Desk Officers to serve as the face of the company. You will be the first point of contact for clients and visitors, responsible for creating a positive and lasting first impression. Your focus will be on managing front desk operations, handling inquiries professionally, and supporting client relations to ensure a seamless experience.Key Responsibilities:<ul><li>First Point of Contact: Greet and welcome clients and visitors warmly as they arrive at the office.</li><li>Client Handling: Manage walk-in inquiries and direct them to the appropriate departments or consultants.</li><li>Call &amp; Query Management: Answer and route phone calls professionally; address basic client queries and take detailed messages.</li><li>Administrative Support: Maintain the reception area, manage appointment scheduling, and handle incoming/outgoing correspondence.</li><li>Coordination: Liaise with internal teams to ensure client appointments and meetings are well-organized.</li><li>Data Entry: Update basic client records and maintain visitor logs with accuracy.</li></ul>Requirements:<ul><li>Minimum 1-2 years of experience as a Front Desk Officer, Receptionist, or in a similar customer-facing role (Real Estate sector experience is a plus but not mandatory).</li><li>Excellent verbal communication and interpersonal skills.</li><li>Presentable, professional demeanor with a polite and welcoming attitude.</li><li>Proficiency in MS Office (Word, Excel) and handling basic office equipment.</li><li>Strong organizational skills and ability to multitask in a busy environment.</li><li>Female candidates from Islamabad/Rawalpindi only.</li></ul>Why Apply?<ul><li>Be the face of a reputable real estate brand and build valuable professional connections.</li><li>Develop strong administrative, communication, and client management skills.</li><li>Join a supportive and professional team that values its staff.</li><li>Stable, local position with regular working hours in a professional environment.</li><li>Gain exposure to the real estate industry and its key players.</li></ul>How to Apply:Ready to make a great first impression? Send your CV to careers@decimalsolution.com with the subject line: &quot;Application for Front Desk Officer - Real Estate&quot;For more information about us, visit our website: www.decimalsolution.comJob Type: Full-timeAbility to commute/relocate:<ul><li>Islamabad: Reliably commute or planning to relocate before starting work (Required)</li></ul>Education:<ul><li>Middle School (Preferred)</li></ul>Experience:<ul><li>Post-Booking Client Relationships: 2 years (Required)</li></ul>Language:<ul><li>English (Required)</li></ul>Work Location: In person

Real Estate Front Desk Officer (Full Time; On-site; I-8/4 Islamabad)

Al Nasr Driving Academy

Job Description:Join our team at Al-Nasr Driving Academy! We are looking for a professional Call Center &amp; Customer Relations Officer to handle customer inquiries, manage bookings, resolve issues, and provide exceptional service.Responsibilities:-<ul><li>Answer incoming calls, WhatsApp messages, emails, and social media inquiries professionally and promptly.</li><li>Explain driving courses, programs, prices, and offers clearly to potential clients.</li><li>Convert inquiries into confirmed registrations and follow up on client status.</li><li>Continuously follow up and resolve customer complaints, preparing regular reports on issues, actions taken, and resolution status.</li><li>Coordinate with relevant internal departments to ensure smooth service delivery.</li><li>Record and update all client interactions accurately in the academy&rsquo;s system.</li><li>Monitor potential clients until the registration process is fully completed.</li></ul>Requirements:-<ul><li>Previous experience in Call Center or customer service.</li><li>Excellent communication and persuasion skills.</li><li>Proficient in using computers and Microsoft Office.</li><li>Ability to work under pressure and achieve targets.</li><li>Organized, proactive, and skilled in problem-solving.</li><li>Fluent in English and Hindi.</li><li>Arabic is an advantage.</li></ul>Benefits:-<ul><li>Professional and stable work environment.</li><li>Opportunities for career growth.</li></ul>Job Type: Full-timePay: QAR2,000.00 - QAR2,500.00 per month

Call Center & Customer Relations Officer

Tickmill

<div>Tickmill is looking to hire a Client Service Officer that will help the Company with expanding its business operations for multi-asset products in MENA Region. 


The Client Service Officer is responsible for providing comprehensive customer service and support to clients by handling trade queries, resolving issues related to execution delays and account management. 


About Tickmill. 
 
 
Tickmill is an award-winning, multi-regulated broker offering access to a broad range of asset classes, including CFDs on Forex, Stocks, Indices, Commodities, Cryptocurrencies, and Bonds, as well as Exchange Traded Derivatives like Futures &amp; Options). 
Founded in 2014, the Tickmill Group employs over 330 professionals across offices in London, Cyprus, Poland, Estonia, Seychelles and several other locations worldwide.

Our culture is built on trust, transparency, and high standards. We bring together ambitious professionals who are looking for an environment that supports them to dominate in their fields.
Our diverse, multilingual teams are focused on innovation, delivering bold excellence, and raising the bar wherever we can. 
We offer competitive benefits packages, frequent team initiatives, and opportunities for professional growth. Join the Tigers! 


What the job looks like? 


The Client Service Officer will have the chance to: 

<ul>
<li>Provide comprehensive customer service and support to client by handling trade queries, resolving issues related to execution delays and account management.</li>
<li>Assist clients to understand the market trends, tools and resources available.</li>
<li>Proactively engage with clients to prevent churn, addressing their concerns, offering personalized solutions and providing ongoing support to ensure long-term retention.</li>
<li>Troubleshoot issues related to trading platforms such us login problems, platform navigation and other technical difficulties.</li>
<li>Handle translations from English to Arabic.</li>
<li>Attend live events and Expos.</li>
<li>Present the company&rsquo;s value proposition to potential partners, negotiate terms, and close partnership deals.</li>
<li>Support existing clients over the phone, covering new leads, retention of existing clients, and prospecting new clients on SM platforms.</li></ul> 


What will you need to be able to do the job?
<ul>
<li>Excellent command of English and Arabic language.</li>
<li>Previous working experience in the Financial Services in a similar position, will be considered an advantage.</li>
<li>College or university degree.</li>
<li>Positive can-do attitude, Self-motivation and results orientation.</li>
<li>Outstanding negotiation &amp; communication skills.</li>
<li>Ability to work in a high-pressure and fast-moving environment.</li>
<li>High level of work ethic.</li></ul> 


By joining us, you can expect: 
<ul>
<li> Attractive Remuneration package based on qualifications and experience (including Discretionary Bonuses to reward exceptional performance).</li>
<li>Opportunities to learn and grow through our &ldquo;Employee Training &amp; Development program&rdquo;.</li>
<li>A Unique opportunity for a career in a global, fast-growing company.</li>
<li>Loyalty and Birthday Benefits.</li></ul> 


What to expect from our recruitment process: 
<div>
<ul><li>First interview with hiring managers or an HR call</li></ul>
<ul><li>Psychometric test</li></ul>
<ul><li>Final interview with top management</li></ul></div> 


Make your next Career step and apply NOW!
<ul><li>Due to the great number of applications, we receive for each of our open vacancies, we are unable to respond on an individual basis.</li></ul></div>

Client Service Officer (MENA)

Ahmed Construction company (ACCO)

Company: Ahmed Construction Company Location: Lahore Job Type: Full-Time Experience Required: 1&ndash;3 YearsJob DescriptionAhmed Construction Company is looking for a confident and professional Client Relationship Officer (CRO) to manage client communications, follow-ups, and relationship building. The ideal candidate should have strong communication skills and the ability to maintain positive relationships with clients throughout project execution.Responsibilities<ul><li>Follow up with clients regarding ongoing projects</li><li>Provide regular project updates</li><li>Schedule meetings between clients and management</li><li>Handle client queries and complaints professionally</li><li>Maintain client records and communication logs</li><li>Coordinate with sales and project teams</li><li>Follow up on payments and pending invoices</li></ul>Requirements<ul><li>1&ndash;3 years of experience in client handling or sales</li><li>Strong communication and negotiation skills</li><li>Professional attitude and well-groomed personality</li><li>Basic knowledge of MS Office/Excel</li><li>Ability to work under pressure</li></ul>Job Details<ul><li>Location: Lahore</li><li>Salary: PKR 30,000 &ndash; 60,000 per month (based on experience)</li><li>Career growth opportunity</li></ul>How to ApplyInterested candidates can apply via Indeed or send their CV to:Email: info@acco.com.pk Contact / WhatsApp: 0322-8000190Job Type: Full-timePay: Rs30,000.00 - Rs60,000.00 per monthWork Location: Hybrid remote in Lahore Gulberg Colony

Client Relationship Officer (CRO) – Male

Nationwide Middle East Properties LLC

<div>
 
 Company: Nationwide Middle East Properties (Nationwide MEA)
 
 
 
 Location: Abu Dhabi, United Arab Emirates
 
 
 
 Department: Client Relations / Customer Service
 
 
 
 Employment Type: Full-time
 
 
 About Nationwide MEA Properties
 
 
 Nationwide Middle East Properties is one of the leading and most trusted real estate agencies in Abu Dhabi. We specialize in providing comprehensive property solutions, including sales, leasing, and property management. Our success is built on a foundation of exceptional customer service, deep market knowledge, and a commitment to building long-lasting relationships with our clients.
 
 
 Role Summary
 
 
 We are seeking a highly motivated, organized, and customer-centric Clients Relation Coordinator to join our dynamic team in Abu Dhabi. In this role, you will act as the primary point of contact for our valued clients, ensuring they receive a seamless, professional, and supportive experience from their initial inquiry through to the final transaction. The ideal candidate will have a strong background in real estate, thrive in a fast-paced environment, and excel at managing high volumes of customer interactions while working harmoniously within a team.
 
 
 Key Responsibilities
 
 <ul>
 <li>
 
 Customer Relationship Management: Act as the first point of contact for client inquiries via phone, email, and in-person visits, ensuring a warm, professional, and prompt response.
 
 
 </li>
 <li>
 
 High-Volume Handling: Efficiently manage a high volume of daily customer communications, prioritizing urgent matters and ensuring no client inquiry goes unanswered.
 
 
 </li>
 <li>
 
 Proactive Follow-ups: Execute consistent and timely follow-ups with active, prospective, and past clients to maintain engagement, gather feedback, and assist them through their property journey.
 
 
 </li>
 <li>
 
 Team Collaboration: Work seamlessly and effectively with real estate agents, property managers, and administrative staff to coordinate property viewings, relay client feedback, and ensure all client requirements are met.
 
 
 </li>
 <li>
 
 Database &amp; CRM Management: Accurately update and maintain client records, interactions, and preferences within the company&rsquo;s CRM system.
 
 
 </li>
 <li>
 
 Issue Resolution: Address and resolve client concerns or complaints promptly and professionally, escalating complex issues to the appropriate department head when necessary.
 
 
 </li>
 <li>
 
 Administrative Support: Assist the broader team with preparing client-facing documents, contracts, and promotional materials as needed.
 
 
 
 
 </li>
 </ul>
 Requirements
 
 
 Qualifications &amp; Requirements
 
 <ul>
 <li>
 
 Experience: 1 to 3 years of proven experience in a client relations, customer service, or administrative role specifically within a Real Estate company (experience in the UAE/Abu Dhabi market is highly preferred).
 
 
 </li>
 <li>
 
 Communication Skills: Exceptional verbal and written communication skills in English. Proficiency in Arabic is a strong advantage.
 
 
 </li>
 <li>
 
 Volume Management: Demonstrated ability to handle a high volume of customer interactions and multi-task effectively without compromising the quality of service.
 
 
 </li>
 <li>
 
 Team Player: Strong interpersonal skills with a proven track record of collaborating effectively within a diverse team environment to achieve shared goals.
 
 
 </li>
 <li>
 
 Organizational Skills: High level of organization, attention to detail, and a proactive approach to following up with clients.
 
 
 </li>
 <li>
 
 Technical Proficiency: Familiarity with Real Estate CRM software, MS Office Suite (Word, Excel, Outlook), and standard office equipment.
 
 
 </li>
 <li>
 
 Attitude: Empathetic, patient, and highly resilient with a genuine passion for helping people find their ideal property solutions.
 
 
 
 
 
 </li>
 </ul>
 Benefits
 
 
 What We Offer
 
 <ul>
 <li>
 
 Competitive salary and performance-based incentives.
 
 
 </li>
 <li>
 
 A collaborative, fast-paced, and supportive work environment.
 
 
 </li>
 <li>
 
 Opportunities for professional growth and career advancement within a leading real estate firm.
 
 
 </li>
 <li>
 
 Comprehensive benefits as per UAE labor law.
 
 
 </li>
 </ul>
</div>

Clients Relation Coordinator

Half Price Packaging PVT Ltd

Customer Relations Officer (CRO)Job Title: Customer Relations Officer (CRO) Company: Digisparo Location: Gulberg 3, Lahore (Onsite) Job Type: Full-Time Shift: Evening and Night Shift Available Salary: PKR 35,000 &ndash; PKR 75,000 per monthJob Description:Digisparo is looking for a professional and motivated Customer Relations Officer (CRO) to join our team. The ideal candidate will be responsible for handling client communication, maintaining strong relationships, and ensuring customer satisfaction.Responsibilities:<ul><li>Communicate with clients via calls and follow-ups</li><li>Provide information about company services</li><li>Maintain positive client relationships</li><li>Handle customer queries professionally</li><li>Achieve assigned targets</li></ul>Requirements:<ul><li>Good English communication skills</li><li>Strong interpersonal skills</li><li>Basic computer knowledge</li><li>Call center or sales experience preferred</li><li>Fresh candidates can also apply</li></ul>Benefits:<ul><li>Fixed salary (PKR 35,000 &ndash; 75,000)</li><li>Attractive commission structure</li><li>Professional work environment</li><li>Career growth opportunities</li></ul>Job Type: Full-timePay: Rs35,000.00 - Rs75,000.00 per monthWork Location: In person

Customer Relations Officer (CRO)

IAID Performing Arts - Qatar

<div>
 
 Minimum Of 2-3 Years Experience
 
 
 
 
 Bachelor's Degree
 
 
 
 
 IAID W.L.L., established in 2001, has grown to be the biggest Performing Arts Academy in Qatar promoting passion, pride and positivity.
 
 
 
 
 A novel and first of its kind institute in the region to offer training in the field of Performing and Visual Arts, IAID has over 1,200 students representing 80+ nationalities. IAID also takes pride to be a pioneer in conducting workshops for children and has performed in major local and international events promoting arts and culture. Currently, located in Doha City the Academy is supported with fully equipped dance, music and art studios suitable to bring out the best in each of the students. Privileged to be ranked in the top 50 SMEs of the country, IAID with a committed team of professionals maintains quality courses that meet international standards and certifications.
 
 
 
 Join us as a
 
 Client Relations Associate.
 
 This role is responsible for lead generation via the process of identifying and cultivating potential customers for the profitability of the business. The role is responsible for managing new and existing clients by providing quality and consistent customer service at all times.
 
 
 
 Requirement
 
 
 
 <ul>
 <li>
 Graduate of any bachelor&rsquo;s degree (preferably Marketing or Business) or equivalent.
 </li>
 <li>
 Minimum of two (2) to three (3) years of experience in the same or related position (with supervisory experience a plus).
 </li>
 <li>
 Background in corporate sales, business development and developing/executing marketing campaigns to name a few.
 
 
 </li>
 </ul>
 
 What Is In Store For You
 
 
 
 <ul>
 <li>
 Career Growth (Entry Level &ndash; Director&rsquo;s Level)
 </li>
 <li>
 Tax Free-Remuneration
 </li>
 <li>
 Value-added Benefits (Accommodation, Transportation, Air Ticket, Visa and many more)
 </li>
 <li>
 High-caliber Professionalism
 </li>
 <li>
 Exposure to diverse culture and nationalities
 </li>
 <li>
 Communication Skills Upgrade
 </li>
 <li>
 Fun &amp; Learning Environment
 
 
 </li>
 </ul>
 
 If you share the same passion as us, then come and join our team!
 
 
 
 
 You may send your CV and portfolio at
 
 resume@iaidonline.org
 
 
 
 
 
 (Qualified candidates will be contacted by the IAID HR Team)
 
</div>

Client Relations Associate

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