client relations officer

International Free Zone Authority | IFZA

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 The Client Relations Officer oversees the entirety of the administrative process required to issue or amend trade licenses while answering all related inquiries by professional partners and clients. The role requires monitoring the CRM system and checking information accuracy to ensure processes run smoothly and applications are processed in a timely manner.
 
 
 Responsibilities:
 
 
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 Providing clients and professional partners with license-related information in line with organizational time-frames and guidelines
 
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 Issuing quotes and providing license-related documentation to clients and professional partners
 
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 Monitoring and updating the CRM system regularly when managing a portfolio of work
 
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 Accurately analyzing the content of all documentation such as passports, application forms and resolutions
 
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 Responding to all partners&rsquo; and clients&rsquo; emails and queries on a range of scenarios faced by licensees
 
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 Delivering exceptional levels of customer service, ensuring IFZA&rsquo;s reputation and integrity is maintained
 
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 Fostering long-lasting business relationships with clients and professional partners
 
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 Handling complaints and finding optimal solutions to ensure clients&rsquo; happiness and retention
 
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 Operating closely with sales, finance, and renewals departments
 
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 Performing other job-related duties as assigned by Management
 
 
 
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 Requirements
 
 
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 Full English proficiency is required
 
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 Additional spoken languages are a plus
 
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 Intermediate computer literacy is required e.g., MS Office
 
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 Excellent customer service skills with the ability to communicate effectively on phone calls, via email, and during sporadic face-to-face interactions
 
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 Strong attention to details
 
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 Customer Service and Client Relationship Management experience is advantageous
 
 
 
 
 
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 Benefits
 
 
 
 As an employee of IFZA, you can expect:
 
 
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 24 working days as annual leave
 
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 Annual flight home
 
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 Life insurance plan
 
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 Medical insurance plan (with the option to upgrade at your own cost)
 
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 Bonus scheme (in relevant departments)
 
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 Access to exclusive Fazaa discounts (applicable in participating retail stores, food &amp; beverage outlets, fitness clubs, cinemas, theme parks, clinics, and more)
 
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Client Relations Officer

Maharat Learning Center

Key Reponsibilities: <ul> <li>Communicate professionally and liaise face to face, via telephone, and in writing with clients, consultants, visitors, service providers, inquirers, and company employees.</li> <li>Conduct initial communication with potential new clients, providing all relevant information about company services.</li> <li>Explain all paperwork, policies, and procedures and schedule the initial consultation appointments, assessment appointments, intake appointments, etc.</li> <li>Obtain customer feedback, assist with client satisfaction surveys, and provide regular updates to the Management of any concerns/matters that may arise.</li> <li>Act as Enrollment Records Custodian for the Center, including daily retrieval and return of Enrollment Records for clinicians.</li> <li>Responsible for Health, Safety and Environment which includes infection control, emergency preparedness, fire safety and waste management.</li> <li>Answer a high volume of calls and maintain a rapid response and follow-up rate according to the agreed standards.</li> </ul> Qualifications &amp; Experience: <ul> <li>Bachelors or Masters (any field).</li> <li>Minimum 2-5years of experience in Client Relation.</li> <li>Past experience preferably in the Healthcare and / or Education industry.</li> </ul> About You: <ul> <li>Excellent verbal and written communication in English and / or Arabic.</li> <li>Excellent interpersonal skills for building and developing relationships with clients.</li> <li>Ability to multitask and prioritize workload.</li> <li>Flexible approach to work with the ability to adapt to a fast-paced, ever-changing environment.</li> </ul> <div>
<div> <ul> </ul> </div></div>

Dataline

Client Relations Officer and Administrative Assistant (Bilingual)&middot; Represent the company in client meetings, presenting company services professionally and maintaining strong business relationships.&middot; Act as the primary point of contact for client inquiries, concerns, and requests, ensuring timely resolution and customer satisfaction.&middot; Prepare, review, and process client contracts, ensuring accuracy, compliance, and proper documentation.&middot; Coordinate with internal departments to ensure smooth execution of agreements, projects, and service delivery.&middot; Draft business correspondence, reports, meeting minutes, and official communications for clients and management.&middot; Maintain updated client records, contract files, and communication logs for reference and audit purposes.&middot; Follow up with clients on proposals, contract renewals, and pending documentation to support business continuity.&middot; Assist management in meetings by preparing presentations, agendas, and providing key updates on client accounts.&middot; Support administrative operations, including scheduling, filing, documentation, and report preparation.&middot; Monitor office supplies, coordinate with vendors, and support day-to-day administrative operations.&middot; Facilitate communication between departments to support workflow efficiency.&middot; Support special projects, events, and other administrative tasks as required.Skills &amp; Competencies:&middot; Strong organizational and time management skills.&middot; Excellent communication and interpersonal abilities.&middot; Attention to detail and accuracy in documentation.&middot; Professional demeanor and ability to represent the company in client interactions.&middot; Proficient in Microsoft Office Suite, email, and office management tools.Job Type: Full-time

Client Relations Officer and Administrative Assistant (Bilingual)

Shahenshah Accountants & Consultants

Job Title: Public Relationship OfficerLocation: KarachiPosition Type: Full-TimeSalary Range: PKR 60,000 &ndash; 70,000 (commensurate with experience)RequirementsAge: 30 &ndash; 35 yearsEducation: O/A Level background with a minimum of a Bachelor&rsquo;s degree (required)Experience: 3&ndash;4 years of proven experience in Public Relations, Client Relations, or Communication rolesIndustry Background: Preference for candidates with prior work experience in the UAE, BPO sector, or UK/USA-based firmsAdditional: Call center experience will be considered a strong advantageKey ResponsibilitiesHandle all client inquiries related to business setup and government services in the UAE.Guide clients through the process of:Company formationTax registrationVisa processingBank account opening proceduresLegal documentation and compliance requirementsPrepare, review, and submit required documentation to government portalsEnsure all communication with clients is prompt, professional, and accurate.Stay updated with UAE business regulations, Freezone policies, and immigration rules.Maintain a high level of confidentiality, accuracy, and client satisfaction throughout the entire process.Coordinate with internal departments to ensure seamless client onboarding and service delivery.Skills RequiredStrong communication skills (both verbal and written)Excellent interpersonal and client-handling abilitiesProfessional demeanor with strong organizational and multitasking skillsAbility to perform effectively in a fast-paced, target-driven environmentJob Type: Full-timePay: Rs60,000.00 - Rs70,000.00 per monthWork Location: In person

Public Relationship Officer

Job Title: Visa Processing OfficerLocation: KarachiPosition Type: Full-TimeSalary Range: PKR 60,000 &ndash; 70,000 (commensurate with experience)*Requirements*Age: 30 &ndash; 35 years*Education*: O/A Level background with a minimum of a Bachelor&rsquo;s degree (required)*Experience*: 3&ndash;4 years of proven experience in Public Relations, Client Relations, or Communication rolesIndustry Background: Preference for candidates with prior work experience in the UAE, BPO sector, or UK/USA-based firms*Additional*: Call center experience will be considered a strong advantage*Key Responsibilities*Handle all client inquiries related to business setup and government services in the UAE.Guide clients through the process of:Company formationTax registrationVisa processingBank account opening proceduresLegal documentation and compliance requirementsPrepare, review, and submit required documentation to government portalsEnsure all communication with clients is prompt, professional, and accurate.Stay updated with UAE business regulations, Freezone policies, and immigration rules.Maintain a high level of confidentiality, accuracy, and client satisfaction throughout the entire process.Coordinate with internal departments to ensure seamless client onboarding and service delivery.*Skills Required*Strong communication skills (both verbal and written)Excellent interpersonal and client-handling abilitiesProfessional demeanor with strong organizational and multitasking skillsAbility to perform effectively in a fast-paced, target-driven environmentJob Type: Full-timePay: Rs60,000.00 - Rs70,000.00 per monthWork Location: In person

Visa Processing Officer

Shaheen Business Consultants, Software and Web Development SMC-Private Limited

Job Description: We are seeking a mature, confident, and well-presented female professional for the position of Customer Relations Officer at our Jhang office. The ideal candidate should be married and preferably aged 35 years or above, with excellent communication, documentation, and coordination skills. This is a single-person office role, requiring independence, responsibility, and the ability to professionally interact with clients and vendors.Key Responsibilities:<ul><li>Manage daily office operations and maintain a professional work environment.</li><li>Prepare, draft, and organize official documents, letters, and reports using MS Word, Excel, and PowerPoint.</li><li>Communicate effectively with clients in both English and Urdu (via phone, WhatsApp, and email).</li><li>Maintain accurate office records, filing systems, and client data.</li><li>Handle customer inquiries and provide professional assistance and support.</li><li>Manage social media pages (Facebook, Instagram, etc.) and coordinate with vendors for marketing materials.</li><li>Prepare print-ready files and oversee flex printing, business cards, and promotional items.</li><li>Ensure overall office discipline, cleanliness, and represent the company with a positive attitude.</li></ul>Job Requirements:Technical Skills:<ul><li>Proficiency in MS Office Suite (Word, Excel, PowerPoint).</li><li>Strong English and Urdu typing skills (minimum 40 WPM English, 35 WPM Urdu).</li><li>Basic knowledge of graphic tools (Canva preferred).</li><li>Understanding of basic accounts and record-keeping is an advantage.</li></ul>Language &amp; Communication:<ul><li>Excellent verbal and written communication in English and Urdu.</li><li>Ability to handle client interactions confidently and professionally.</li></ul>Personal Attributes:<ul><li>Married female candidate, age 35 years or above.</li><li>Pleasant and confident personality with a professional appearance.</li><li>Strong interpersonal skills and ability to handle clients gracefully.</li><li>Self-motivated, responsible, and disciplined.</li></ul>Salary &amp; Benefits:<ul><li>Competitive salary based on experience and skills.</li><li>Comfortable, respectful, and professional work environment.</li><li>Growth opportunities in client relations, business coordination, and office management.</li></ul>Job Type: Full-timePay: From Rs30,000.00 per monthAbility to commute/relocate:<ul><li>Jhang: Reliably commute or planning to relocate before starting work (Required)</li></ul>Work Location: In person

Customer Ralations Officer Jhang Office

Theclosetonlineshop

About The Closet:The Closet is a leading luxury e-commerce company specializing in pre-owned luxury. Our mission is to provide our customers with authentic, high-quality luxury items at competitive prices. With a strong commitment to customer satisfaction, we have built a loyal and diverse customer base worldwide. As we continue to grow, we are seeking a highly organized and detail-oriented Seller Relations Officer to join our team.Seller Relations Officer is responsible for providing assistance, information, and support to customers through email, WhatsApp, and phone calls. The role includes answering inquiries, relaying customer issues and concerns to the Product Management Director and team members and ensuring overall customer satisfaction through effective communication.Key Responsibilities Respond promptly to customer inquiries across channels (email, WhatsApp, phone calls) in a professional manner. Provide accurate information to customers and escalate issues and concerns to team members. Maintain strong customer relationships by ensuring satisfaction and trust. Collaborate with internal teams to resolve customer challenges effectively. Relay customer issues and concerns to team members. Collect and verify customers' bank account details for settlement transactions. Perform other related tasks as directed by Product Management Director.Qualifications: Proven experience in customer service or a related role. Excellent verbal and written communication skills (English and Arabic). Strong active listening and comprehension skills. Ability to handle multiple inquiries simultaneously and prioritize tasks effectively. Flexibility to manage different customer types and adapt communication styles accordingly. Detail-oriented with problem-solving and organizational skills.Benefits:•As per the UAE LAW<img src="https://www.jobg8.com/Tracking.aspx?2BLAx2Vk0CaFiQP4AGbbEQq8D15XqhmZg" width="0" height="0" />

Seller Relations Officer ( Excellent in English & Arabic)

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