client relations representative

SNAP14 Production

<div>
 As the face of SNAP14 to our clients, the Client Relations Executive plays a pivotal role in creating and nurturing relationships, ensuring satisfaction, and driving growth within client accounts. This position is designed for someone who thrives on people interaction, understands the rhythm of production, and represents SNAP14&rsquo;s signature dependability and elegance in every exchange.
 
 
 The Client Relations Executive is responsible for creating, nurturing and maintaining strong relationships with potential, new and existing clients, ensuring high satisfaction levels, and strategically managing client communication, referrals, and engagement initiatives. While this role does not involve creating a client relations strategy, it requires a strategic mindset to ensure that all client interactions and brand messaging efforts align with SNAP14&rsquo;s luxury and exclusive positioning.
 
 
 The Client Relations Executive ensures that every client experience is seamless, positive, and aligned with SNAP14&rsquo;s values of communication, initiative, dependability, teamwork and results-orientation. This role bridges creative, marketing, and production teams, ensuring that client expectations are not only met but exceeded and that relationships evolve into long-term partnerships.
 
 
 
 
 Key Responsibilities:
 
 
 
 
 Client Relations &amp; Experience Management
 
 
 - Act as the primary point of contact for all client-related matters, ensuring seamless communication and high satisfaction.
 
 - Maintain 80% direct client engagement quarterly through personalized check-ins, informal follow-ups, and strategic touchpoints.
 
 - Maintain a deep understanding of each client&rsquo;s brand, preferences, and ongoing needs to anticipate support and offer tailored solutions.
 
 - Develop and oversee client onboarding experiences, including welcome letters, gifting strategies, and VIP treatment.
 
 - Own the whole client journey experience from potential deal to post project followup. This will include receiving briefs, conducting client meetings, facilitating payments and completing client agreements.
 
 - Prepare and negotiate project estimates and proposals as the clients advocate.
 
 - Manage client satisfaction surveys, referrals, and engagement reports, ensuring continuous improvement.
 
 - Plan and execute client retention initiatives, including wrap-up dinners, project gifting, and ongoing relationship-building activities.
 
 - Ensure client feedback is collected, analyzed, and used to optimize services while maintaining a luxury brand image.
 
 - Maintain clear and up-to-date records of all client communications, feedback, and project details within SNAP14&rsquo;s CRM system.
 
 
 
 Client Communication &amp; Quality Assurance
 
 
 - Act as the final internal checkpoint for project deliverables &mdash; ensuring alignment with brand tone, creative direction, and client expectations before submission.
 
 - Monitor and maintain internal quality control standards across all departments for matters that impact the client relationships.
 
 - Review deliverables (stills, motion, edits, etc.) for quality, accuracy, and attention to detail.
 
 - Ensure that all client-facing communication aligns with SNAP14&rsquo;s high-end branding and service excellence.
 
 - Oversee smooth communication protocols, ensuring quick response times, availability, and clear messaging.
 
 - Push internal teams (production, finance, and GM) to stay within budget and ensure projects meet client expectations.
 
 - Ensure that clients are protected from internal challenges, controlling the environment to maintain a positive experience.
 
 - Work closely with the production team to guarantee a plan B is always in place for project logistics, transportation, and accommodations.
 
 
 
 Client Referrals &amp; Relationship Expansion
 
 
 - Strengthen existing client relationships by identifying new opportunities for collaboration, repeat business, and referrals.
 
 - Develop a structured approach for client referrals, ensuring consistent referrals per year.
 
 - Proactively search for and engage with potential ideal clients.
 
 - Schedule follow-up meetings at project completion to foster long-term engagement and client expansion opportunities.
 
 - Proactively identify upselling and cross-selling opportunities, ensuring clients are aware of SNAP14&rsquo;s full range of services.
 
 - Maintain and update the client tracking system, ensuring accurate records of engagement and relationship history.
 
 
 
 Brand Marketing &amp; PR Support
 
 
 - Work with the marketing team to enable brand communication efforts, ensuring that all client touchpoints, marketing materials, and PR activities reflect the brand&rsquo;s positioning.
 
 - Work with the marketing team to ensure that brand messaging remains consistent, compelling, and results-driven.
 
 - Assist the marketing team on the public relations efforts, including influencer partnerships, media placements, and brand storytelling initiatives.
 
 - Represent SNAP14 at industry networking events, client meetings, and partnership engagements.
 
 - Support leadership in identifying high-value PR, media, and award opportunities to elevate SNAP14&rsquo;s industry presence.
 
 
 
 Collaboration with Internal Teams
 
 
 - Provide strategic input to the marketing team on brand messaging and storytelling approaches.
 
 - Guide the marketing team to ensure client communication strategies are aligned with our clients.
 
 - Work with marketing to ensure all client communication, marketing campaigns, and brand initiatives drive long-term client loyalty and engagement.
 
 
 
 
 Our Company Values:
 
 
 Dependability: Delivering consistent and reliable results in every task.
 
 Teamwork: Collaborating effectively to achieve shared goals.
 
 Communication: Ensuring clarity and transparency in all interactions.
 
 Initiative: Proactively identifying opportunities for improvement.
 
 Results Orientation: Striving for impactful and measurable outcomes.
 
 
 
 
 Why Join SNAP14?
 
 
 At SNAP14, we create compelling, high-end visual content for the fashion, beauty, luxury, and lifestyle industries. As the Client Relations Executive, you will play a pivotal role in nurturing client relationships and ensuring the company&rsquo;s premium positioning in the market. If you are passionate about client experience, relationship management, and high-end marketing, this role is for you.
 
 
 
 Requirements
 
 
 
 Skills &amp; Competencies:
 
 
 - Strong client relationship management skills, with experience in luxury, fashion, or high-end industries.
 
 - Ability to think strategically while focusing on executional excellence in client communication and brand positioning.
 
 - Excellent communication, interpersonal, and negotiation skills, ensuring positive long-term client relationships.
 
 - Understanding of PR, influencer marketing, and industry networking, ensuring maximum brand visibility.
 
 - Proven experience in client engagement, referral generation, and retention initiatives.
 
 - Exceptional attention to detail, ensuring all client interactions reflect SNAP14&rsquo;s commitment to excellence.
 
 - High level of discretion and professionalism, particularly when handling VIP and high-profile clients.
 
 
 
 
 
 Requirements:
 
 
 - 3&ndash;5 years of experience in client servicing, production coordination, or account management preferably within a high-end industry.
 
 - Strong background in client experience, client gifting strategies, VIP relationship management, and high-touch service models.
 
 - Eye for detail with a high standard for quality and consistency.
 
 - Highly organized with strong follow-up and problem-solving skills.
 
 - Fluent in English (written and verbal); proficiency in Arabic and other languages are a plus.
 
 - Proficient in CRM and workflow management tools (Zoho preferred).
 
 - Proven ability to manage client satisfaction tracking, quality assurance protocols, and retention strategies.
 
 
 
 Benefits
 
 
 Mobile phone line
 
 ADSL package
 
 Unlimited Personal Time Off after 3 months
 
 Ability to request remote working days after 3 months
 
 Annual employee profit share
 
 Health insurance
 
 Social Insurance
 
 Ability to apply for the Professional Growth Program after 1 year
 
 
 
 
</div>

Client Relations Executive

UVA Management Consultancy

WE&rsquo;RE HIRING! Position: Client Relation Officer / Sales Marketing Type: Freelance Female Candidates Only Immediate Joiner PreferredJob Responsibilities:Build and maintain strong client relationshipsPromote company services and achieve sales targetsHandle client inquiries, feedback, and follow-upsIdentify new business opportunities and potential clientsCoordinate with internal departments for client needsPrepare quotations, proposals, and sales reportsRequirements3&ndash;5 years of experience in client relations or salesExcellent communication and interpersonal skillsInterested candidates, please send your CV via WhatsApp: +974 31255975Job Types: Full-time, Permanent, Contract Contract length: 24 months

Client Relation Officer /Sale Marketing

Peak Trust Global Real Estate LLC

We&rsquo;re Hiring &ndash; Brand Representative (Real Estate Division) Location: DubaiPeak Trust Real Estate is looking for a confident, dynamic, and well-presented individual to join our growing team.What You&rsquo;ll Do:<ul><li>Represent the company at various campaigns, client meets, and events</li><li>Coordinate with the marketing team for property showcases and promotional activities</li><li>Assist in building brand visibility and awareness across platforms</li><li>Support the sales team in day-to-day coordination</li></ul>Who You Are:<ul><li>Confident communicator with a strong personality and professional appearance</li><li>Comfortable in social settings and client-facing roles</li><li>Well-spoken, organized, and enthusiastic about the real estate industry</li><li>Freshers are welcome; training will be provided</li></ul>Future Growth: This role offers exciting long-term opportunities within our real estate division.Job Type: Full-timePay: From AED1.00 per month

Brand Representative (Real Estate Division)

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Client Relations Manager

Green Village

<div>
 
 We are hiring a full-time Customer Service Representative in Maadi.
 
 
 The role requires 2-3 years of experience and excellent communication skills.
 
 
 You will handle customer inquiries via phone and chat and resolve issues.
 
 
 The schedule is 9 AM-5 PM, with Fridays and Saturdays off.
 
 
 To Apply:&nbsp;send your updated CV on WhatsApp number 0100 2295664 or via
 
 
 &nbsp;hr@egy-greenvillage.com mail account.
 
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Client Relations Specialist

OIA Global

Career Opportunities: Client Relations Specialist (4159) We are seeking a motivated and results-driven Inside Sales Specialist to join our dynamic sales team. This role is responsible for generating new business opportunities, managing customer relationships, and driving revenue growth through proactive outreach and effective sales strategies. You will have strong communication skills, a customer-focused mindset, and a passion for sales. You will be comfortable with moving past gatekeepers, speaking with decision-makers, and will need a thorough understanding of the process of selling over the phone.You will be responsible for business-to-business virtual sales working to reduce attrition, maximize existing customer relationships and developing new small business clients.This role will suit someone who wants to develop in a sales role with the potential to create a career development path into Field Sales.Duties and Responsibilities:<ul><li>Ability to manage up to 400 potential customers and develop accounts across multiple countries with revenue threshold of $50,000 PA</li><li>Virtually manage a defined portfolio of accounts to maintain and grow the business.</li><li>Track account activity to identify churn risks and work proactively to eliminate these risks.</li><li>Penetrate current customer accounts for potential cross-sell opportunities.</li><li>Win back "Lost Clients" within the region</li><li>Win "New Logos" within the region for clients with a maximum revenue of $50,000 PA.</li><li>Work with Centralized pricing team on developing new clients from the spot market.</li><li>Develop customers of our existing customer base.</li><li>Focus on development & growth within our key strength markets, services & trade lanes.</li><li>Productivity results - virtual meetings, phone calls, presentations, and proposals - to be recorded in the company CRM (HubSpot).</li><li>Meet KPI's as outlined by HOS, such as call numbers, GP growth, volume growth.</li></ul>Required Skills and Abilities:<ul><li>Must be able to communicate effectively and persuasively.</li><li>Excellent oral and written communication skills.</li><li>Excellent listening and negotiation skills.</li><li>Multiple languages an advantage</li><li>Ability to multi-task and work independently.</li><li>High level of attention to detail.</li><li>Positive attitude and ability to overcome rejection from sales leads.</li></ul>Education and Experience:<ul><li>Experience in virtual sales or customer service experience an advantage.</li><li>Experience in the freight forwarding or logistics industry is required.</li><li>Familiarity with CRM software (e.g., Salesforce, HubSpot) is an advantage.</li><li>Ability to build rapport and maintain relationships with clients.</li></ul> What We Offer: <ul><li>Competitive remuneration package including a personalised sales incentive plan</li><li>Work performance indicators such as customer calls per week, and quotation activity will be flexible and personal to each individual.</li><li>Flexibility on location and office alignment, depending on personal circumstances</li><li>Training and development</li><li>Friendly, fun and relaxed culture</li><li>Access to OIA University 1000's of courses for personal and professional development</li><li>Milestone recognition and participation various employee recognition competitions</li><li>Opportunities for career development and advancement.</li></ul>

Career Opportunities: Client Relations Specialist (4159)

Luminey

Job Title: Customer Service Representative (Female)Location: Bahria Town, Lahore Job Type: Full-Time (On-site)Timing: 10am-6pm (Mon-Sat)About the Role:We are looking for a confident and customer-oriented Customer Service Representative (Female) to join our team in Bahria Town, Lahore. The selected candidate will handle client communication, provide project updates, and ensure customer satisfaction throughout the construction process.Key Responsibilities:<ul><li>Communicate effectively with clients through calls, messages, and meetings.</li><li>Understand client requirements and coordinate with internal departments for smooth project execution.</li><li>Provide timely updates to clients regarding project progress.</li><li>Manage client feedback and resolve issues professionally.</li><li>Assist in preparing quotations, proposals, and documentation.</li><li>Maintain accurate records of client interactions and follow-ups.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree in Business Administration, Marketing, or a related field.</li><li>1&ndash;2 years of experience in client servicing or customer relations (preferably in construction, interior design, or real estate).</li><li>Excellent communication and interpersonal skills.</li><li>Presentable, confident, and well-spoken personality.</li><li>Strong organizational and multitasking abilities.</li></ul>Job Type: Full-timePay: Rs50,000.00 - Rs65,000.00 per monthWork Location: In person

Customer Service Representative (Bahria Town)

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