client relations representative

Lessen

<div><div>Lessen is the tech-enabled, end-to-end property service provider that is transforming how commercial and residential real estate services are delivered and managed at scale. Lessen&rsquo;s technology platform provides data-driven insights that unlock key growth opportunities for the entire real estate ecosystem&mdash;including investors, owners, managers, and service providers. The company leverages a network of over 30,000 vetted, qualified vendors (Lessen Affiliates) serving clients with over 1 million properties and completing more than 3.5 million work orders annually across an expanding range of services. Lessen, LLC is a venture-backed, privately held company with offices in Scottsdale and Chicago.</div><div></div><div><br>
The Vendor Relationship Representative supports the Exteriors department by facilitating, developing and contributing to effective relationships with suppliers and vendors. Is able to work with general supervision. This is a full time, hybrid role with Monday, Tuesday, and Thursday in our Chicago office located at 130 E Randolph. You have the option to work remotely on Wednesday and Friday.
</div><h3 class="jobSectionHeader"><b>What You'll Do:</b></h3><ul>
<li>Develop and maintain positive vendor relations to ensure superior customer satisfaction</li>
<li>Receive and handle customer calls and email requests for services</li>
<li>Manage the scheduling and completion of all services assigned by customers</li>
<li>Manage real-time inquiries while keeping track of and responding to commitments to follow up with customer/vendor inquiries</li>
<li>Identify, research and resolve customer issues using the company&rsquo;s web-based systems and databases</li>
<li> Source new vendors to perform required services, as needed</li>
<li> Resolve or escalate all disputes or un-satisfied service confirmations</li>
<li>Maintain open communication with Vendors in a manner that adheres to all contracts and agreed upon Scope of Work throughout the duration of the relationship</li>
<li>Provide market intelligence feedback to maximize customer satisfaction and to ensure strategies and policies are in place to attract and retain customers</li>
<li>Provide information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in-person</li>
<li>Enter information into our database and ensure consistency and accuracy</li>
<li>Be able to educate clients on the benefits of the Lessen service offering</li>
<li>Resolve most/all client and Affiliate issues without escalation</li>
<li>Remain on the queue and address all requests</li>
<li>Provide creative solutions to meet client needs and maximize value</li>
<li>Contribute to special projects and continuous improvement initiatives, as requested by Operation&rsquo;s management or the client</li>
<li>Provide management with recommendations to changes in procedures, as needed</li>
</ul><h3 class="jobSectionHeader"><b>You Should Have:</b></h3><ul>
<li>Advanced proficiencies in: Microsoft Word, Excel, PowerPoint, and Outlook</li>
<li>3+ years work experience</li>
<li>Account Management experience a plus</li>
</ul>
<div></div><div><div><b>Compensation:</b></div>
<div><ul><li>$18.00-19.00 an hour</li>
<li>Pay is determined by several compensable factors, such as qualifications, skill level, competencies, and work location.</li>
</ul></div></div><div>#IND1</div><br>
<div></div>
<div></div><div>
Why Lessen:</div><ul><li>Competitive compensation</li><li>Health, Dental, Vision, Life, Disability options</li><li>401K retirement savings plan</li><li>Paid vacation, federal and floating holidays</li><li>Maternity/Paternity Pay</li><li>Career advancement opportunities</li><li>All the tools you'll need to be successful</li></ul><div></div><div><i><br>
Lessen is intentional about attracting, developing, and retaining amazing talent from diverse backgrounds. We&rsquo;re looking for teammates that are enthusiastic, empathetic, curious, motivated, reliable, and will help us amplify the positive &amp; inclusive culture we&rsquo;ve been building. Lessen is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.</i></div>
<p>
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.</p></div>

Vendor Relationship Representative

Defense Holdings, Inc.

Defense Holdings, Inc. (DHi)
<br><b>Location:</b> Hybrid (US)
<br><b>Employment Type:</b> Full-Time
<br><b>Department:</b> Client Services / Support
<br><b>Reports To:</b> Client Services Manager
<br><br>
Position Summary
<br><br>
Defense Holdings, Inc. (DHi) is seeking an Administrative Assistant – Client Relations to support the Client Services team with day-to-day administrative tasks and help maintain positive relationships with clients. The ideal candidate will be a proactive and organized individual, responsible for managing client communications, organizing meetings, and ensuring that client needs are met in a timely and professional manner.
<br><br>
Key Responsibilities
<br><br>
Client Communication & Support
<br><br>
<ul>
<li>Serve as the primary point of contact for clients, responding to inquiries and requests in a professional manner.</li>
<li>Maintain detailed records of client interactions and ensure follow-up on outstanding issues.</li>
<li>Coordinate meetings, calls, and other client-related activities to ensure timely responses.</li>
</ul>
Administrative Support
<br><br>
<ul>
<li>Provide administrative support to the Client Services team, including scheduling appointments, preparing documents, and maintaining files.</li>
<li>Assist in preparing reports, presentations, and other client-facing materials.</li>
<li>Maintain and update client databases, ensuring accurate and up-to-date information.</li>
</ul>
Required Qualifications
<br><br>
<ul>
<li>Associate's degree in Business Administration, Communications, or a related field.</li>
<li>2+ years of experience in administrative support, particularly in client relations or customer service.</li>
<li>Strong organizational, communication, and time management skills.</li>
<li>Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).</li>
</ul>
Preferred Qualifications
<br><br>
<ul>
<li>Experience in client services or customer-facing roles in a corporate environment.</li>
<li>Familiarity with CRM software.</li>
</ul>
Core Competencies
<br><br>
<ul>
<li>Client-Focused: Strong customer service orientation with the ability to build and maintain client relationships.</li>
<li>Organizational Skills: Ability to manage multiple tasks and prioritize effectively.</li>
<li>Communication: Strong written and verbal communication skills.</li>
</ul>
Work Environment
<br><br>
<ul>
<li>Professional office environment (or hybrid/remote if applicable).</li>
<li>Occasional travel may be required.</li>
</ul>
Compensation & Benefits
<br><br>
Defense Holdings, Inc. (DHi) offers a competitive compensation package including:
<br><br>
<ul>
<li>Competitive base salary (commensurate with experience)</li>
<li>Medical, Dental, and Vision Insurance</li>
<li>401(k) with company match</li>
<li>Paid Time Off (PTO) and Holidays</li>
<li>Life and Disability Insurance</li>
<li>Professional development opportunities</li>
</ul>
Equal Opportunity Employer Statement
<br><br>
Defense Holdings, Inc. (DHi) is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other protected characteristics in accordance with applicable laws.

Administrative Assistant - Client Relations

Mystic Advertising

<p><b>Junior Customer Relations Officer &ndash; Real Estate</b></p><p><b>Location:</b> Business Bay, Dubai (On-site)<br/><b>Working Hours:</b> 9:00 AM &ndash; 6:00 PM<br/><b>Employment Type:</b> Full-time</p><p>We are currently looking for a <b>proactive and service-driven Junior Customer Relations Officer</b> to join our real estate team in Dubai. This position plays an important role in supporting day-to-day client interactions, assisting the sales and leasing teams, and ensuring that every client receives a professional and seamless experience.</p><p>This opportunity is well suited for a <b>junior professional or recent graduate</b> who is interested in building a long-term career in the <b>Dubai real estate industry</b> while gaining hands-on experience in a fast-paced and client-focused environment.</p><p>Key Responsibilities</p><ul><li>Serve as the <b>initial point of contact</b> for client inquiries via phone, email, and walk-in visits.</li><li>Assist in managing <b>client relationships throughout the property sales and leasing process</b>.</li><li>Respond to incoming inquiries and <b>coordinate qualified leads with the sales team</b>.</li><li>Understand client requirements and help suggest <b>appropriate property options</b> when needed.</li><li>Arrange and coordinate <b>property viewings, client meetings, and follow-up communications</b>.</li><li>Maintain accurate <b>client records, documentation, and CRM updates</b>.</li><li>Collaborate with internal teams to ensure <b>efficient communication and client support</b>.</li><li>Provide <b>post-transaction assistance</b> to help maintain strong and lasting client relationships.</li></ul><p>Requirements</p><ul><li>Bachelor&rsquo;s degree or diploma in <b>Business Administration, Marketing, or a related field</b> (preferred).</li><li>Previous experience in <b>customer service or real estate support roles</b> is beneficial but not essential.</li><li>Basic familiarity with the <b>Dubai property market</b> will be an advantage.</li><li>Strong <b>communication, interpersonal, and customer service skills</b>.</li><li>Organized, detail-focused, and able to manage multiple tasks efficiently.</li><li>Positive attitude with a willingness to <b>learn and grow in a real estate environment</b>.</li><li>Working knowledge of <b>CRM systems and Microsoft Office tools</b> is a plus.</li></ul><p>Job Type: Full-time</p><p>Work Location: In person</p>

Junior Customer Relations Officer (Real Estate)

Fuse Energy

<p><b>About the Role</b></p><p>The Client Success Representative supports clients throughout their lifecycle by providing timely communication, guidance, and problem resolution. This role ensures clients feel supported, informed, and confident in the services they receive. It&rsquo;s ideal for someone who is proactive, organized, and committed to delivering an excellent client experience.</p><p><b>Responsibilities</b></p><ul><li>Serve as a primary point of contact for client questions, requests, and support needs</li><li>Respond to inquiries via email, chat, or messaging platforms</li><li>Guide clients through onboarding, setup, and ongoing service processes</li><li>Provide clear explanations, instructions, and updates to clients</li><li>Track client progress and follow up on outstanding tasks or issues</li><li>Escalate technical or complex matters to internal teams when necessary</li><li>Maintain accurate client records and update internal systems</li><li>Identify opportunities to improve client satisfaction and retention</li><li>Prepare client summaries, status updates, and basic reports</li><li>Support general administrative and operational tasks as needed</li></ul><p><b>Required Qualifications</b></p><ul><li>1&ndash;2 years of experience in client success, customer service, or account support</li><li>Strong written and verbal communication skills</li><li>Excellent organizational and time‑management abilities</li><li>Ability to multitask and work independently in a remote environment</li><li>Comfortable using CRM systems, communication tools, and workflow platforms</li><li>Reliable internet connection and computer access</li></ul><p><b>Preferred Qualifications</b></p><ul><li>Experience supporting clients in service‑based or subscription‑based industries</li><li>Familiarity with remote communication tools and ticketing systems</li><li>Strong attention to detail and problem‑solving skills</li><li>Ability to build rapport and maintain long‑term client relationships</li></ul><p><b>Work Environment</b></p><ul><li>Fully remote position</li><li>Flexible scheduling depending on business needs</li><li>Supportive and collaborative team culture</li><li>Opportunities for growth within client success, account management, or operations</li></ul><p><b>Compensation</b></p><ul><li>Competitive pay based on experience</li><li>Part‑time or full‑time options available</li></ul><p><b>Thank You for Applying</b></p><p>Thank you for your interest in the Client Success Representative position. We appreciate your time and look forward to reviewing your application. Qualified candidates will be contacted for next steps.</p><p>Pay: $29.98 - $34.87 per hour</p><p>Benefits:</p><ul><li>Employee assistance program</li><li>Flexible schedule</li><li>Paid time off</li><li>Professional development assistance</li><li>Referral program</li><li>Work from home</li></ul><p>Work Location: Remote</p>

Client Success Representative

PrimePay

<div><div><div><div><div><p>Remote</p></div><div><p>
Full Time</p></div><div><p>
Intermediate or Experienced</p></div><div><p>
$45,000 to $55,000 a year</p></div></div><div><div><div><div><p>
Bradenton, Florida, United States</p></div></div></div></div></div></div>
<div><div><h1 class="jobSectionHeader"><b>
About the job</b></h1><div><p>
Do you love to build, innovate, create and collaborate? Come grow your career and make an impact with PrimePay - a growth focused, flexible and established Human Capital Management (HCM) SaaS technology company.</p><p></p><p><br>
As we continue our evolution and growth into a leading HCM provider to businesses, we are seeking our next Client Success Representative I, ProfitKeeper. The Client Success Representative I, ProfitKeeper will lead internal and customer-facing projects to ensure exceptional customer experiences and high quality Human Capital Management (HCM) implementations, upgrades and enhancements. This role will drive project teams to deliver within deadlines and budget, document best practices and foster continuous improvement.</p><p></p><p><br>
At PrimePay, we are seeking those excited to build, create, and innovate. We are problem-solvers who move quickly, collaborate with agility and differentiate through people, purpose and commitment. With a 30+ year history, we are writing the next chapter of our journey with a focus on great technology, a People First Culture and a commitment to personal and professional growth. At PrimePay, our extraordinary people create our future every single day. Interested? Join us in our evolution!</p><p></p><p><b><br>
POSITION OVERVIEW:</b></p><p>
The Client Support Representative I, ProfitKeeper plays a pivotal role as the &ldquo;face of ProfitKeeper&rdquo;, serving as the first line of contact for customers experiencing issues or needing assistance with our products.</p><p></p><p><b><br>
Responsibilities:</b></p><ul><li>
Address and resolve incidents and requests; enter quality information into tickets and capture data appropriately.</li><li>
Manage all incidents and requests to ensure work is completed to customers' satisfaction.</li><li>
Build strong relationships within ProfitKeeper by collaborating across organizational boundaries to resolve customer incidents and requests.</li><li>
Contribute to self-help knowledge bases and document typical requests, incidents, resolutions, and work-around procedures.</li><li>
Identify, evaluate, promote, and implement customer support best practices.</li><li>
Grow deeper knowledge of current corporate products, enhancing your ability to resolve tickets on first contact.</li><li>
Utilize creativity and innovation to automate and streamline processes and procedures.</li></ul><p></p><p><b><br>
Qualifications:</b></p><ul><li>
Proficient in Microsoft Office Suite with advanced computer skills.</li><li>
Demonstrates strong attention to detail.</li><li>
Manages multiple assignments and has strong organizational skills.</li><li>
Clear oral and written communication skills.</li><li>
Strong time management skills and the ability to meet deadlines with accuracy.</li><li>
Works independently as well as with a team.</li><li>
High School diploma or equivalent required.</li><li>
At least three years of customer support experience.</li></ul></div></div><div></div><div><h1 class="jobSectionHeader"><b>
Benefits</b></h1><div><div><div><div><p>
Health Insurance</p></div></div></div><div><div><div><p>
Dental Insurance</p></div></div></div><div><div><div><p>
401(k)</p></div></div></div><div><div><div><p>
Paid Time Off (PTO)</p></div></div></div><div><div><div><p>
Paid Holidays</p></div></div></div></div></div><div></div><div><h1 class="jobSectionHeader"><b>
Preferred Skills</b></h1><div><div><div><div><p>
Microsoft Office Suite</p></div></div></div></div></div></div></div>

Client Success Representative I, ProfitKeeper

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Client Success Representative I, ProfitKeeper