customer service representative Jobs in Karachi

customer service representative

associate customer advocate Jobs in Karachi

associate customer advocate

corporate sales manager

customer care specialist

customer experience associate Jobs in Karachi

customer experience associate

client relations specialist

HRCONSOL

HRCONSOL - Redefining HR Solutions is recruiting on behalf of a leading skincare brand for the position of Client Relation Officer. This role offers the opportunity to be the face of the brand, ensuring excellent client service and long-term relationships.Job Role:<ul><li>Serve as the first point of contact for clients</li><li>Manage and maintain strong client relationships</li><li>Coordinate with internal teams to ensure seamless service</li><li>Maintain client records and follow up proactively</li></ul>Requirements:<ul><li>&#10004; Bachelor&rsquo;s degree in Business/Marketing or related field</li><li>&#10004; 1&ndash;3 years of experience in client relations/customer service</li><li>&#10004; Strong communication &amp; interpersonal skills</li><li>&#10004; Interest in skincare/beauty industry (preferred)</li></ul>Location: DHA Phase 6, KarachiJob Type: Full-timeIf you are customer-focused and passionate about skincare, we&rsquo;d love to hear from you!Job Type: Full-timeWork Location: In person

Female Client Relation Officer - Beauty Products

Eminent4U

About Eminent4U Private Limited:Join a dynamic team that goes beyond the typical call center experience. As the offshore branch of a UK-based company, we offer unique professional growth opportunities and international exposure. Our commitment to work-life balance and a positive, nurturing culture allows us to focus on the well-being and development of our team members.Job Purpose:As an Sales Support Specialist at Eminent4U Private Limited, you are pivotal in fostering excellent customer relations and maintaining the integrity of our services. Your role involves direct interaction with customers to resolve issues, retain clients, and enhance overall satisfaction.Responsibilities:<ul><li>Customer Interaction &amp; Support: Engage with customers via telephone to efficiently address the product as per their needs, and resolve queries about products, accounts, and bookings, aiming for first-contact resolution to ensure customer satisfaction. Manage to maintain a high customer satisfaction level consistently.</li><li>Product Knowledge &amp; Expertise: Continuously enhance your understanding of the company&rsquo;s products and services to provide accurate and helpful information to customers. Maintain high scores in product knowledge assessments to ensure expertise in all customer interactions.</li><li>Sales Upgrades: Utilize strategic sales techniques to transform inquires into opportunities for customers.</li><li>Relationship Management: Build and sustain lasting relationships with customers to encourage repeat business and ongoing satisfaction. Manage to sustain a high rate of repeat customers.</li><li>Collaboration &amp; Reporting: Collaborate closely with the UK team to ensure timely updates and synchronization of customer interaction data. Ensure all customer interactions are reported on time and accurately.</li></ul>Skills and Qualifications:<ul><li>A-Levels / O-Levels pass are encourage to apply</li><li>Proven ability to listen actively and respond to customer needs effectively.</li><li>Strong multitasking abilities.</li><li>Stellar communication skills.</li><li>Team-oriented mindset.</li><li>Flexibility and adeptness in managing and exceeding KPIs.</li><li>Willingness to go the extra mile for customer satisfaction.</li><li>Positive attitude and keen attention to detail.</li></ul>Why Join Eminent4U Private Limited?<ul><li>Handsome Pay along with Commission, KPI based rewards &amp; Incentives, Annual Bonus, Anniversary Bonus, Birthday Allowance &amp; several other fringe benefits.</li><li>Opportunity to work in a dynamic and inclusive environment focused on professional growth and employee satisfaction.</li><li>Afternoon Shifts: 01:00 pm till 09:30 pm | 02:00 pm till 10:30 pm | 03:00 pm till 11:30 pm PST with alternate weekends off.</li></ul>Job Type: Full-Time | PermanentExperience: at least couple of years experience in similar capacitySalary: Up to PKR 180,000 per month | Tier base model | IncentivesLocation: PECHS, Block-6, Karachi.Email: careers@eminent4u.comJob Type: Full-timePay: Rs75,000.00 - Rs180,000.00 per monthApplication Question(s):<ul><li>How is your english communication skills? rate your skills from 0 out of 5?</li><li>How many years of experience do you have in International Sales?</li></ul>Work Location: In person

Sales Support Specialist

Chughtaiz (Pvt) Ltd.

Chughtaiz is urgently looking to hire a Marketing &amp; PR Specialist/Manager for Karachi office.Female profiles are encouraged to apply.Requirements: -Graduation or Masters from a reputable institution. -Build strong media, architect, and designer relations. -Strengthen client and industry partnerships. -Manage brand reputation and crisis communication. -Organize PR events, exhibitions, and product launches. -Represent and promote Chughtaiz&rsquo;s luxury brand image. -Must have his/her own conveyanceSkills: -2-5 Years of relevant experience -Strong Business Acumen -Professional Demeanor -Excellent Communication Skills -Goal &amp; Target Oriented Mindset -Relationship Building Skills -Stakeholder Management SkillsLocation: The Hive, 19-C Khayaban-e-Nishat, D.H.A Phase 6 Ittehad Commercial Area Phase 6 Defence Housing Authority, KarachiHow to Apply: Email: Send your CV to hr@chughtaiz.com by mentioning position in the subject line.or Whatsapp your resume at 0333 4989843 (reference this post in your message).Job Type: Full-timeWork Location: In person

Marketing & PR Manager

Family Builders & Developers

We are seeking a proactive Customer Service Representative to join our growing team. The ideal candidate will have excellent communication skills, a customer-first mindset, and the ability to manage tasks in a timely and efficient manner. You will be the voice of our brand responsible for engaging with clients, building lasting relationships, and ensuring a high level of satisfaction.RESPONSIBILITIES:<ul><li>Proactively engage with customers through phone, email, and chat support.</li><li>Handle inbound and outbound calls professionally and promptly.</li><li>Invite a set number of potential clients to the office and site for a brief discussion about the project on a daily basis.</li><li>Follow up with the potential clients on a daily basis.</li><li>Resolve customer inquiries, issues, and complaints in a timely manner.</li><li>Maintain accurate records of customer interactions and transactions.</li><li>Build and nurture positive relationships with clients to increase satisfaction and loyalty.</li><li>Identify customer needs and provide appropriate solutions or escalate when necessary.</li><li>Collaborate with sales and marketing teams to ensure smooth customer journeys.</li><li>Continuously seek feedback and suggest process improvements.</li><li>Meet or exceed performance metrics and KPIs.</li></ul>REQUIREMENTS:Education:<ul><li>Bachelor's degree (required)</li></ul>Experience:<ul><li>Minimum 3 years of experience as a Customer Service Representative or in a client-facing role.</li></ul>Skills:<ul><li>Excellent verbal and written communication skills.</li><li>Proactive and confident in handling customer interactions.</li><li>Strong time management and multitasking abilities.</li><li>Exceptional interpersonal skills with a focus on relationship building.</li><li>Ability to work independently as well as collaboratively within a team.</li><li>Experience in telesales or outbound calling.</li><li>Multitasking ability in a fast-paced environment.</li><li>Attention to detail and problem-solving skills.</li><li>Team player with a collaborative attitude.</li><li>Must be Proficient in English.</li></ul>Technical Proficiency:<ul><li>Familiarity with customer service tools, CRM systems, and Microsoft Office.</li></ul>Location: Near Lucky One Mall, KarachiJob Type: Full-timePay: Rs30,000.00 - Rs50,000.00 per monthWork Location: In person

Customer Service Representative

Leopards Courier Services

Job Details:<ul><li>Complaint management</li><li>Ticket handling</li><li>Respond to client's queries via WhatsApp, calls, and emails</li><li>Working on forcefully open, refund, and operational queries</li><li>Strong relationship building with clients &amp; close inter departmental coordination for timely resolutions</li><li>Data management / daily activity reports</li></ul>Job Requirement:<ul><li>Proficiency in coordination &amp; client handling is required</li><li>Strong written &amp; verbal communication skills</li><li>MS Excel</li></ul>Job Type: Full-timePay: Up to Rs40,000.00 per monthWork Location: In person

Key Client Executive - E-Commerce

Grand City Developing Pakistan

Key Responsibilities:<ul><li>Represent the company in meetings with clients, architects, builders, and stakeholders</li><li>Schedule, attend, and coordinate meetings with prospects and industry professionals</li><li>Prepare and professionally present the company&rsquo;s portfolio and project proposals</li><li>Build strong relationships with architects, contractors, and interior designers</li><li>Follow up on leads and convert them into potential projects</li><li>Maintain meeting records and update management regularly</li></ul>Note: Only for NAC, UET, Comsats &amp; Beaconhouse National University (Females).Job Type: Full-timeWork Location: In person

Architect - Client / Project Representation

Hala App Bahrain W.L.L.

Job Title: PR and Communications Specialist - RemoteDepartment: Marketing and CommunicationsReports To: Marketing and Communications ManagerJob Summary:We are hiring a PR &amp; Communication Specialist with minimum 5 years of experience for our group of companies specializing in industrial engineered solutions.Responsibilities:<ul><li>Develop and implement PR strategies to enhance brand awareness and reputation.</li><li>Create engaging content for press releases, articles, social media, and marketing materials.</li><li>Manage all digital marketing efforts, focusing on SEO and website traffic growth through data-driven strategies.</li><li>Coordinate media relations and manage press inquiries and interviews.</li><li>Plan and execute communication campaigns, events, and promotions.</li><li>Monitor media coverage and analyze PR performance metrics.</li><li>Collaborate with internal teams to ensure consistent messaging and brand positioning.</li><li>Complete the tasks assigned by the management and meet the deadlines.</li></ul>Requirements:<ul><li>Bachelor's degree in PR &amp; Communication or related field.</li><li>5 years of experience in PR and communication roles.</li><li>Strong writing, editing, and communication skills.</li><li>Subject the reply with &ldquo;Blue Bell&rdquo; when applying</li><li>Proficiency in digital marketing tools and social media platforms.</li><li>Ability to work independently and manage multiple projects simultaneously.</li><li>Technology savvy having strong understanding on Operating systems.</li></ul>Work Location: RemoteTravel Requirements: Available to travel to middle east if required. Cost to be covered by the company.Job Type: Full-timePay: Rs250,000.00 - Rs300,000.00 per monthApplication Question(s):<ul><li>Are you currently employed or unemployed? If employed what's your current Salary?</li><li>What are your salary expectations?</li><li>What is the subject to reply this job post?</li><li>What is your date of birth?</li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>PR &amp; Communications: 3 years (Required)</li></ul>Language:<ul><li>English (Preferred)</li></ul>

PR and Communications Specialist - Remote

Explore 944+ Client relations specialist in Karachi this September. Find roles across top companies and apply now to boost your career.