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talent acquisition specialist Jobs in Karachi

talent acquisition specialist

client relations specialist

Eminent4U

About Eminent4U Private Limited:Join a dynamic team that goes beyond the typical call center experience. As the offshore branch of a UK-based company, we offer unique professional growth opportunities and international exposure. Our commitment to work-life balance and a positive, nurturing culture allows us to focus on the well-being and development of our team members.Job Purpose:As a Customer Escalation Specialist at Eminent4U Private Limited, you are pivotal in fostering excellent customer relations and maintaining the integrity of our services. Your role involves direct interaction with customers to resolve issues, retain clients, and enhance overall satisfaction.Responsibilities:<ul><li>Receive and investigate customer inquiries, complaints, and issues through various communication channels.</li><li>Provide timely and effective resolutions to customer concerns, ensuring customer satisfaction.</li><li>Professional Letter and Email Writings to resolute the complaints and queries as per FCA protocols.</li><li>Communicate with customers professionally and empathetically, actively listening to their needs and concerns.</li><li>Clearly explain solutions, policies, and procedures to customers.</li><li>Analyze customer issues to identify root causes and recommend solutions.</li><li>Collaborate with other departments to resolve complex problems.</li><li>Maintain detailed records of customer interactions, complaints, and resolutions.</li><li>Ensure that customer information is accurate and up to date in the database.</li><li>Identify trends and recurring issues and suggest process improvements to prevent future problems.</li><li>Work with the team to streamline customer resolution procedures.</li><li>Collect and document customer feedback and suggestions for product or service improvement.</li><li>Share valuable customer insights with the appropriate departments.</li><li>Educate customers about products, services, and features to optimize their experience</li><li>Provide information on policies and procedures when necessary.</li></ul>Competency and Qualifications:<ul><li>Demonstrates a genuine commitment to meeting customer needs and providing a positive customer experience.</li><li>Identifies and resolves customer issues effectively.</li><li>Communicates with customers clearly, professionally, and empathetically.</li><li>Shows understanding and compassion towards customers' concerns and issues.</li><li>Adapts to varying customer needs and challenges.</li><li>Ensures accurate record-keeping and issue resolution.</li><li>Works effectively with team members and other departments.</li><li>High school diploma or equivalent (Bachelor's degree preferred).</li><li>At least two years of experience in customer service or a related role.</li><li>Strong customer service and conflict resolution skills.</li><li>Excellent communication skills, both verbal and written.</li><li>Empathetic and patient, with a customer-centric approach.</li><li>Proficiency in using customer service software and databases.</li></ul>Why Join Eminent4U Private Limited?<ul><li>Handsome Pay along with other fringe benefits.</li><li>Opportunity to work in a dynamic and inclusive environment focused on professional growth and employee satisfaction.</li><li>Afternoon Shifts: 01:00 pm till 09:30 pm | 02:00 pm till 10:30 pm PST with alternate weekends off.</li></ul>Job Type: Full-Time | PermanentExperience: at least 2-3 years of experience in similar capacitySalary: Up to PKR 150,000 per monthLocation: PECHS, Block-6, Karachi.Email: careers@eminent4u.comJob Type: Full-timePay: Up to Rs150,000.00 per monthExperience:<ul><li>Customer Service: 1 year (Preferred)</li><li>Customer Resolution: 2 years (Preferred)</li></ul>Work Location: In person

Customer Service Analyst (Escalations)

Annie Marketing Enterprise

Bark / Freelancer / Upwork Bidder &amp; Client Communication ExpertJob TypeFull-timeJob DescriptionWe are looking for an Bark , Freelancer, and Upwork Bidder Expert who has a proven track record of winning projects and can confidently communicate with clients on calls.The ideal candidate should be skilled in identifying client needs, presenting services professionally, and closing deals through strong communication.Key Responsibilities<ul><li>Bid on projects on Upwork, Freelancer, and Bark</li><li>Win projects related to Web Development, Logo Designing, Graphic Design, SEO, Digital Marketing, and similar services</li><li>Communicate with clients via calls, Zoom, Google Meet</li><li>Understand client requirements and convert inquiries into projects</li><li>Follow up with leads and close deals</li><li>Maintain proper records of bids and client communications</li></ul>Required Experience &amp; Skills<ul><li>Proven past experience in winning projects on Upwork / Freelancer / Bark</li><li>Must have won projects in Web Development, Logo Designing, Graphic Design, or related digital services</li><li>Excellent English communication skills (spoken &amp; written)</li><li>Strong confidence in handling client calls and negotiations</li><li>Sales-oriented mindset with deal-closing ability</li><li>Familiarity with agency workflows (a plus)</li><li>Reliable internet connection and availability for client calls</li></ul>What We Offer<ul><li>Competitive salary + performance-based incentives</li><li>Long-term and stable work opportunity</li><li>Flexible working hours</li><li>Growth opportunities with a professional team</li></ul>Fresh candidates are also encouraged to apply!Job Type: Full-timeApplication Question(s):<ul><li>How many years of experience do you have?</li><li>Your current salary?</li><li>Your salary expectation?</li></ul>Work Location: In person

Bark/ Freelancer /Upwork Bidder

Scaleup Connect

Salary: PKR 120,000 + CommissionWorking days: Monday - FridayWorking Hours: 6:00 PM - 3:00 AMOverviewHandle warm inbound leads from international markets, qualify prospects, conductsales conversations, and close front-end upsells efficiently while maintaining highcommunication and closing standards.Key Responsibilities<ul><li>Handle warm inbound Bark.com leads (international markets).</li><li>Quickly and efficiently qualify leads.</li><li>Conduct sales calls or chats with potential clients.</li><li>Close front-end upsells and maximize conversions.</li><li>Sell and position digital services products (e.g., web Development, SEO, Logo Design, etc.) to international clients.</li></ul>Required Skills<ul><li>Strong closing and objection-handling skills.</li><li>Experience with Bark.com leads (preferred / strong plus.</li><li>Prior experience selling digital services is mandatory.</li><li>Proven track record in closing high-ticket digital services deals.</li><li>Clear English communication skills (neutral accent preferred).</li><li>Comfort in selling to international clients.</li><li>Time-zone flexibility.</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>Which digital services have you sold before? (Write all that apply)</li></ul>Web Development SEO Logo Design / Branding Social Media Marketing Other (please specify)<ul><li>How would you rate your English communication skills? (Write one that applies)</li></ul>Excellent (fluent, neutral accent) Good (understandable, minor accent) Average<ul><li>Are you willing to work night shifts (6:00 PM &ndash; 3:00 AM, Mon-Fri)?</li><li>What was your average monthly sales target in your previous role?</li><li>In your previous sales roles, which of the following were your performance was directly measured on? (Write all that apply)</li></ul>Number of calls or chats handled per day Converting warm leads into paying clients Revenue or deals closed from digital services Upselling or cross-selling additional services Keeping clients satisfied / maintaining good client feedbackExperience:<ul><li>International Sales: 1 year (Required)</li><li>Bark.com: 1 year (Required)</li><li>Web, SEO, and Logo Sales: 1 year (Required)</li></ul>Language:<ul><li>English (Required)</li></ul>Work Location: In person

Client Acquisition Specialist

Emirates Talent Solution

Position Title: Customer Relations ExecutiveIndustry: Property Development &amp; Real Estate Location: Karachi, Pakistan Employment Type: Full-TimeJob OverviewA leading property development company in Karachi is seeking a professional and experienced Customer Relations Executive to manage client interactions, property inquiries, and ensure a smooth customer experience throughout the sales and post-sales process.The ideal candidate will have 5&ndash;7 years of experience in client servicing or customer relations within the real estate sector, with excellent communication skills, a professional demeanor, and the ability to handle high-profile clients with discretion and efficiency.Key ResponsibilitiesClient Communication &amp; Relationship Management<ul><li>Serve as the main point of contact for clients, ensuring timely and professional responses.</li><li>Build and maintain long-term relationships with existing and prospective clients.</li><li>Coordinate property viewings, client meetings, and follow-ups with the sales team.</li><li>Provide accurate information on payment schedules, project updates, and documentation.</li></ul>Post-Sales Support<ul><li>Assist clients through booking, documentation, and property handover processes.</li><li>Coordinate with finance and legal teams to ensure smooth transactions.</li><li>Maintain records of client interactions, feedback, and correspondence for continuous improvement.</li></ul>Administration &amp; Coordination<ul><li>Prepare and manage client files, agreements, and reports.</li><li>Support sales and marketing teams with client communication and coordination.</li><li>Collaborate with management to enhance client experience and service standards.</li></ul>Candidate ProfileEducation<ul><li>Bachelor&rsquo;s degree in Business Administration, Marketing, Communications, or a related field.</li></ul>Experience<ul><li>5&ndash;7 years of relevant experience in customer relations, client servicing, or sales coordination, preferably within the real estate or property development sector.</li></ul>Skills &amp; Competencies<ul><li>Excellent verbal and written communication in English and Urdu.</li><li>Strong client-handling, negotiation, and problem-solving skills.</li><li>Proficiency in MS Office (Word, Excel, PowerPoint) and CRM systems.</li><li>Highly organized, confident, and able to manage multiple tasks effectively.</li><li>Professional appearance with strong interpersonal and presentation skills.</li></ul>Compensation &amp; Benefits<ul><li>Competitive salary based on experience</li><li>Performance-based incentives</li><li>Opportunities for professional growth and skill development</li><li>Collaborative and dynamic work environment</li></ul>Job Type: Full-timePay: Rs80,000.00 - Rs100,000.00 per monthAbility to commute/relocate:<ul><li>Karachi: Reliably commute or planning to relocate before starting work (Required)</li></ul>Experience:<ul><li>Property Development: 5 years (Required)</li></ul>Language:<ul><li>English (Required)</li><li>Urdu (Required)</li></ul>Work Location: In person

Customer Relations Executive - Property Development

PakWheels

<div>As an Relationship Officer at PakWheels.com, you&rsquo;ll play a critical role in revolutionizing how Pakistanis buy and sell cars and bikes by ensuring comprehensive and accurate dealership listings. You will work closely with dealerships, providing hands-on training and strategic advice on utilizing PakWheels' platforms to maximize their reach and sales.This role demands a proactive, passionate approach to customer engagement and collaboration with cross-functional teams in a dynamic and fast-paced environment.
Responsibilities:
<ul><li>Regularly visit assigned markets to ensure the entire stock of cars and bikes from assigned dealers is accurately listed and updated on the PakWheels.com platform.</li>
<li>Provide comprehensive training sessions to dealership owners and sales agents on effective usage of PakWheels' applications and tools.</li>
<li>Offer ongoing strategic advice to dealerships to improve the quality and appeal of their listings, driving increased sales through the PakWheels platform.</li>
<li>Collaborate closely with sales and key account teams to build and optimize revenue from the designated area.</li>
</ul>
Qualifications:
<ul><li>Bachelor&rsquo;s degree preferred.</li>
<li>Strong communication and interpersonal skills, with a customer-centric approach.</li>
<li>Persistent, hardworking, and passionate about achieving results.</li>
<li>Knowledge of cars and bikes in the local market is a significant advantage.</li>
<li>Proficiency in Word, Excel, PowerPoint, internet usage, and email communication.</li>
</ul>
At PakWheels, we take pride in fostering a dynamic and innovative workplace culture that values collaboration and growth. Since 2003, PakWheels.com has transformed the automobile industry in Pakistan, helping millions of Pakistanis buy, sell, and maintain their vehicles. By joining PakWheels, you'll be part of a mission to revolutionize the automobile landscape. Our environment thrives on creativity, teamwork, and forward-thinking ideas.</div>

Relationship Officer

ibex. Pakistan

<div>
 Do you think you have what it takes to talk your way through customers and bring about a positive change in customer engagement? We are looking for an incredible resource who can do wonders in the world of CX. Hence, when a regular person is having difficulty in handling or resolving any particular customer grievance - that is where you come into the play.
 
 
 
 Qualifications
 
 
 
 
 Why Start Your Career At ibex.?
 
 
 
 You will have a chance to help solve the most ordinary technological things in the most extraordinary way! You are not just going to enjoy it here, but you will get a chance to grow in a collaborative environment. If you want to experience the world on top and work in an environment where there is growth, then be a part of our diverse family.
 
 
 
 What Makes You A Good Fit For This Job?
 
 
 
 This job requires you to be a savvy communicator and someone who is agile enough to settle in a fast-paced environment. If you are nodding your head so far, then you are a perfect fit for this job! We are the experience you crave when you imagine the world of CX!
 
 
 
 What We Seek In You
 
 
 
 <ul>
 <li>
 Collaborative mindset
 </li>
 <li>
 Customer service focus
 </li>
 <li>
 Hands-on-problem solving ability
 </li>
 <li>
 The ability to communicate technical information in a simple manner
 
 
 </li>
 </ul>
 
 Job Requirements
 
 
 
 <ul>
 <li>
 O Levels/Matric or above
 </li>
 <li>
 Excellent English Written and Verbal Communication
 </li>
 <li>
 American or neutral accent
 </li>
 <li>
 Proficiency with MS Office (Particularly MS Excel and MS Word)
 </li>
 <li>
 Must be alteast 18 Years old and hold valid CNIC.
 
 
 </li>
 </ul>
 
 Learning And Takeaways
 
 
 
 Here @ ibex. we will help build you!
 
 
 <ul>
 <li>
 Unlimited exposure
 </li>
 <li>
 A chance to polish your skills
 </li>
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 A great learning environment
 </li>
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 Ample experience to build a future path for yourself
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 An opportunity to operate with a highly trained and diversified network of people
 
 
 </li>
 </ul>
 If you want to build your career around one of the biggest organizations in the world then, we are what you are looking for!
 
 
 
 Perks Of Being An Ibexian
 
 
 
 <ul>
 <li>
 Medical Insurance &amp; OPD
 </li>
 <li>
 Provident Fund with investment options
 </li>
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 Leave Encashment
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 Annual leaves
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 On job training
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 Two days off in a week
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 Ergonomic furniture and infrastructure
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 Referral Rewards
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 Annual Increment
 </li>
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 Conveyance facility
 </li>
 <li>
 Loan facility
 </li>
 <li>
 Employee Appreciation programs
 
 
 </li>
 </ul>
 The salary for this position will be up to Rs. 115,000/ month. It's worth noting, we pay very well for this role, and in general. We hire great people that do great work and are deserving of appreciation and rewards. But, this has nothing to do with your past experience and credentials. The only thing that matters to us is the work you'll do with us, and the value you'll add to our team.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Interact with customers to provide and process information in response to inquiries, concerns, and requests about products and/or services
 </li>
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 Collaborate and build relationships with customers to strengthen service competitiveness
 </li>
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 Communicate back to customers, track, and resolve any issues regarding the service in a timely and efficient manner
 </li>
 <li>
 Ensure a positive Customer Experience ultimately leading to a good Quality Assurance (QA) Score
 </li>
 </ul>
</div>

Customer Services Specialist - International

Job Title: Performance Marketing Specialist Location: Bahadurabad (On-Site) Timings: Monday &ndash; Friday | 3:00 PM &ndash; 12:00 AMAbout the RoleScaleUp Connect is hiring a results-driven Performance Marketing Specialist to manage and scale paid social campaigns for international clients across Meta, TikTok, and LinkedIn.This is a client-facing, performance-focused role. It is NOT for organic social media, content posting, or community management.You will be responsible for strategy, execution, optimization, reporting, and client communication.Key Responsibilities<ul><li>Manage and optimize paid social campaigns for multiple client accounts</li><li>Launch, scale, and refine campaigns across:</li></ul>- Meta (Facebook &amp; Instagram)- TikTok Ads- LinkedIn Campaign Manager<ul><li>Translate business objectives into performance marketing strategies</li><li>Optimize for CPA, ROAS, CTR, CPL, and conversion rate</li><li>Build full-funnel strategies (TOF, MOF, BOF)</li><li>Conduct A/B testing on creatives, audiences, and offers</li><li>Coordinate with creative team for ad briefs and testing angles</li><li>Prepare performance reports with actionable insights (not just data)</li><li>Communicate directly with US &amp; EU-based clients</li></ul>Required Experience<ul><li>Minimum 2+ years in Paid Social / Performance Marketing</li><li>Agency experience preferred (must have handled multiple clients)</li><li>Proven experience managing external client accounts (not just internal brands)</li><li>Hands-on expertise with:</li></ul>- Meta Ads Manager - TikTok Ads Manager - LinkedIn Campaign Manager<ul><li>Experience running campaigns for US or European markets</li><li>Strong understanding of tracking &amp; attribution</li><li>Google Analytics</li><li>Google Tag Manager</li><li>Ability to manage multiple ad accounts simultaneously</li><li>Strong communication and reporting skills</li></ul>Nice to Have<ul><li>Experience in both B2B and B2C campaigns</li><li>Experience scaling accounts beyond $10,000/month spend</li><li>Creative testing and scaling frameworks experience</li><li>Familiarity with conversion APIs &amp; pixel troubleshooting</li></ul>Job Type: Full-timePay: Up to Rs80,000.00 per monthWork Location: In person

Performance Marketing Specialist

Explore 348+ Client relations specialist in Karachi this February. Find roles across top companies and apply now to boost your career.