client relations specialist

Doleep Studios

Location: JLT, Dubai (On-site)Reporting To: Business Development ManagerEmployment Type: Full-timeJob Description Doleep Studios is a leading video and creative production company in the UAE, specializing in corporate videos, branded content, animation, and digital advertising. We are looking for a Business Development &amp; Client Relations Specialist to join our energetic and innovative team. This role is centered around building strong client relationships, managing projects, and supporting business growth in a fast-paced, creative environment.Role Overview As a Business Development &amp; Client Relations Specialist, you will be the primary point of contact for new and existing clients, ensuring a smooth, professional, and engaging client experience from first interaction to project completion. You will work closely with creative teams to align client needs with the right production and digital solutions, while maintaining long-term partnerships and client satisfaction.Key Responsibilities <ul><li>Act as a trusted advisor to clients, managing relationships and overseeing projects from start to finish</li><li>Understand client needs and recommend tailored solutions from Doleep Studios&rsquo; video, animation, and digital services</li><li>Prepare proposals, quotations, and budget estimates aligned with client objectives</li><li>Build and maintain strong, long-term client relationships, consistently exceeding expectations</li><li>Support business development by identifying new opportunities and nurturing existing partnerships</li><li>Negotiate contracts and manage client documentation, records, and CRM data</li><li>Address and resolve client concerns promptly to ensure satisfaction and retention</li><li>Provide post-project support to encourage repeat business and long-term collaboration</li><li>Share client insights, feedback, and market opportunities with management</li></ul>Requirements<ul><li>Minimum 1 year of experience in Client Success, B2B consulting, sales, or marketing within the UAE</li><li>Strong written and spoken English (Arabic and/or Russian proficiency is highly preferred)</li><li>Excellent negotiation, communication, and presentation skills</li><li>Familiarity with Google Workspace (Docs, Sheets, Forms) and CRM practices</li><li>Understanding of corporate project processes, including quotations, POs, invoicing, and client documentation</li><li>Strong organizational skills and time management abilities</li><li>Bachelor&rsquo;s degree in Business Administration, Sales, Marketing, or a related field</li><li>A valid UAE driving license is an added advantage</li></ul>What a Career at Doleep Studios Offers- Freedom: Flexible working hours, relaxed dress code, and a zero-politics environment focused on results- Fun: A positive, energetic workplace &mdash; bring your pet, creativity, and enthusiasm- Transparent Rewards: Competitive pay and valuable benefits- Growth: Continuous learning support, both online and offline, with clear growth opportunitiesSalary Range: AED 5,000 &ndash; 15,000 per month, based on performance and experience Ready to grow your career with us?Apply now and be part of a team that values innovation, fun, and client success.Job Type: Full-timePay: AED5,000.00 - AED15,000.00 per monthAbility to commute/relocate:<ul><li>Dubai: Reliably commute or planning to relocate before starting work (Required)</li></ul>Application Question(s):<ul><li>Are you available in the UAE?</li><li>We must fill this position urgently. Can you start immediately?</li><li>What is your current Visa? </li></ul>Experience:<ul><li>B2B sales: 1 year (Required)</li></ul>

Business Development & Client Relations Specialist

Aims Contact Technologies Pvt Ltd

Job description:About UsAIMS Contact Technologies is a dynamic call center specializing in outbound B2B campaigns for UK clients working from Last 18 years. We&rsquo;re looking for energetic, goal-driven individuals to join our telesales team.Key Responsibilities<ul><li>Make outbound B2B calls to UK-based clients</li><li>Pitch services/products and close sales</li><li>Meet daily and monthly sales targets</li><li>Maintain CRM records</li></ul>Requirements<ul><li>Age: 18&ndash;27 years</li><li>Minimum Intermediate education</li><li>Strong verbal communication skills in English</li><li>Willingness to work - Evening shift (UK hours - 3pm till 12 am )</li><li>Sales experience is a plus, but freshers are welcome</li></ul>Shift Timing<ul><li>3:00 PM to 12:00 AM (Includes multiple breaks)</li><li>Alternate Saturdays Off</li></ul>Salary &amp; Benefits<ul><li>Basic Salary: PKR 35,000/month</li><li>Dependability Allowance: PKR 7,200/month</li><li>Fuel Allowance: PKR 300/day</li><li>Salary Package upon confirmation: PKR 50,000+ allowances</li><li>Commission: starts from 5000 - 10,000 per sale</li><li>Bonuses: Monthly, Quarterly, Annual</li><li>Women Empowerment Bonus for female employees</li></ul>Location<ul><li>Address: * Address: Office # 301 3rd Floor Ali Trade Center, Main MM ALAM Road, Gulberg III, Lahore</li><li>Location: https://goo.gl/maps/de5Mp5U3wf59WjSM9 </li><li>Contact# 0301-0246789 (WhatsApp) (Call between 4 PM&ndash;10PM, Mon&ndash;Sat)</li></ul>How to Apply<ul><li>Send your updated CV to our HR team via Indeed or WhatsApp Number. Shortlisted candidates will be contacted for an interview.</li></ul>Job Type: Full-timePay: Rs35,000.00 - Rs50,000.00 per monthApplication Question(s):<ul><li>Is the location fine for you to travel on daily basis?</li><li>Are you comfortable with the office timings? (3pm till 12am)</li></ul>Work Location: In person

Client Relations Specialist

Inspire

<div>
 
 
 
 Job Purpose
 
 
 
 <ul>
 <li>
 Operate on rotational duties to cover reception services during business hours as directed by the Owner;
 </li>
 <li>
 One team approach across all service disciplines i.e. security, cleaning and maintenance;
 </li>
 <li>
 Provide impeccable customer service, anticipate customer needs and provide attentive service;
 </li>
 <li>
 Wear well-presented corporate uniform to be provided by the Contractor in line with the ICD Brookfield Place uniform policy;
 </li>
 <li>
 Repertoire of languages within the Reception Team (English and Arabic minimum);
 </li>
 <li>
 Where permanent staff are absent due to any type of leave, suitable replacement staff capable of performing the duties and with adequate knowledge of Building systems and operations are to be provided on a temporary basis.
 </li>
 </ul>
 
 
 
 
 
 
 Roles, Responsibilities, Duties
 
 
 
 <ul>
 <li>
 Conduct all functions for visitor management within the Building in coordination with Building security;
 </li>
 <li>
 Welcome visitors arriving at the reception desk;
 </li>
 <li>
 Receive notifications from Tenants of expected visitors and ensure these are correctly logged in the visitor management system;
 </li>
 <li>
 For approved visitors, request, scan and log ID documents and information upon arrival and issue visitor access card;
 </li>
 <li>
 Provide instruction on process for use of visitor access card for entry and exit;
 </li>
 <li>
 For visitors without pre-approval, contact the relevant Tenant reception and request approval to allow access and comply with alternate procedures for specific Tenant requirements;
 </li>
 <li>
 Coordinate with security for the collection of visitor access cards returned using the turnstile card deposit
 </li>
 <li>
 Assist with access where required for people of determination;
 </li>
 <li>
 Report directly to the Helpdesk (via online form, email or phone call in case of emergency) any building defect or service requirement related to the reception, lobby and areas surrounding the reception service locations;
 </li>
 <li>
 Receive requests for service and complaints from visitors and Building occupiers and where possible inform them to contact the Helpdesk or log with the Helpdesk on their behalf;
 </li>
 <li>
 Familiarize with Building, DIFC and local amenities, attractions and facilities to be able to provide visitors and Building occupiers with clear and concise guidance when requested;
 </li>
 <li>
 Reporting (Daily, Weekly, Monthly, Quarterly, Annually);
 </li>
 <li>
 Daily briefing with Tenant Relationship Manager;
 </li>
 <li>
 Daily Status Update (Weekdays);
 </li>
 <li>
 Weekly look ahead report;
 </li>
 <li>
 Monthly Contract Management Report;
 </li>
 <li>
 Monthly Financial Statement;
 </li>
 <li>
 Annual Training &amp; Appraisal Overview Report;
 </li>
 <li>
 Incident Reports and Witness Statements as required;
 </li>
 <li>
 Any other reports deemed necessary by the Owner in relation to the reception operations of the Building;
 </li>
 <li>
 Establish and maintain following documentation and records;
 </li>
 <li>
 Site Specific Assignment Instructions &ndash; to be reviewed upon any material change or at least once annually;
 </li>
 <li>
 Staff attendance records;
 </li>
 <li>
 Audit/inspection reports;
 </li>
 <li>
 Incident Reports &amp; Associated Witness Statements;
 </li>
 <li>
 Accident Reports &amp; Associated Witness Statements;
 </li>
 <li>
 Any other reports deemed necessary by the Owner in relation to the cleaning operations of the Building;
 </li>
 <li>
 Familiarize with the Emergency Response, Business Continuity and Disaster Recovery Plans for the Building and align with the relevant instructions in these plans;
 </li>
 <li>
 Follow the instructions of the Owner in regard to Health, Safety &amp; Environmental initiatives;
 </li>
 <li>
 Adhere to all Building regulations, policies and procedures;
 </li>
 <li>
 Ensure all team members receive training in the Emergency Evacuation procedures for the Building and participate in all Emergency Evacuation exercises;
 </li>
 <li>
 Redirect courier, service and delivery personnel arriving at reception requesting Building entry to the Courier Reception at Level B1;
 </li>
 <li>
 Liaise with security personnel on security related issues;
 </li>
 <li>
 Conduct comprehensive duty handover from and to Building security team at beginning and end of service hours respectively;
 </li>
 <li>
 Support management with the conduct of customer satisfaction survey distribution and receipt of responses where requested; and
 </li>
 <li>
 Support management with general administration duties as requested from time to time.
 </li>
 </ul>
 
 
 
 
 
 
 Qualification:
 
 
 
 <ol>
 <li>
 High school certificate or equivalent.
 </li>
 <li>
 Administration qualifications.
 </li>
 </ol>
 
 
 
 
 
 
 Experience and Skills:
 
 
 
 <ol>
 <li>
 Minimum
 
 2 years&rsquo; experience
 
 in
 
 Receptionist or Customer Service
 
 roles
 </li>
 <li>
 
 Multilingual
 
 capability
 </li>
 <li>
 
 Real estate / property management background
 
 is an advantage
 </li>
 </ol>
 
 
</div>

Travco Properties

<div>
 
 
 Client Communication &amp; Service Excellence:
 
 
 
 
 &middot; Respond promptly and professionally to client inquiries received via hotline, email, mobile application, website, and social media, ensuring service excellence aligned with Travco Properties&rsquo; standards.
 
 
 
 &middot; Welcome and assist walk-in clients efficiently, minimizing waiting time and delivering a seamless and elevated client experience.
 
 
 
 &middot; Proactively communicate project updates, payment schedules, handover timelines, and company announcements to clients.
 
 
 
 
 Complaint Handling &amp; Case Management
 
 
 
 
 &middot; Resolve client complaints at first point of contact whenever possible; escalate complex or critical cases to supervisors or concerned departments with clear analysis and recommended solutions.
 
 
 
 &middot; Collaborate with Sales, Finance, Legal, and Operations teams to ensure accurate information flow and timely resolution of client requests.
 
 
 
 
 CRM &amp; Documentation Management
 
 
 
 
 &middot; Maintain accurate and up-to-date records of client interactions, complaints, collection follow-ups, and case status updates within the CRM system.
 
 
 
 &middot; Ensure all client files and documentation are complete, compliant, and audit-ready, maintaining data integrity in line with company policies and regulatory requirements.
 
 
 
 
 Financial &amp; Collections Coordination
 
 
 
 
 &middot; Notify clients of outstanding payments, delay penalties, maintenance fees, and other financial obligations in coordination with the Finance Department, ensuring professional and timely communication.
 
 
 
 
 Performance &amp; Reporting
 
 
 
 
 &middot; Meet or exceed established Service Level Agreements (SLAs) and Customer Satisfaction (CSAT) targets.
 
 
 
 &middot; Monitor, analyze, and summarize client engagement trends, feedback insights, and service performance metrics through structured weekly and monthly reports.
 
 
 
 
 Team Leadership &amp; Training
 
 
 
 
 &middot; Provide training and guidance to new hires on CRM usage, communication standards, and floor protocols.
 
 
 
 &middot; Support the Team Leader in monitoring SLAs, coaching junior staff, and resolving escalated client issues.
 
 
 Conduct daily checks of junior executives&rsquo; emails and CRM logs to ensure professionalism, positivity, and brand alignment.
 
 
 
 
 Requirements
 
 
 Education: BSc in Business Administration or related disciplines.
 
 Experience: 3 - 5 years of experience.
 
 Skills: Communication skills - Interpersonal skills. &ndash; Presentation skills
 
 Abilities &amp; Attitude: Proficiency in MS Office &ndash; Fluency in English &ndash; Proficient in CRM system is a plus
 
 
 
 
</div>

Senior Client Relations Specialist

RestoPro770

Restopro770 is growing and expanding, also searching for an experienced and ethusiastic Intake Specialist to join our team. We are looking for someone who excels in customer relations and understands the pivotal role they play as the first point of contact for our clients. An intake Specialists mission is to make customers feel immediately comfortable and initiate their positive experience with us.Job Description:<ul><li>Client interaction: Handle incoming calls from clients with professionalism</li><li>Client Relations: Maintain a high level of professionalism and courtesy when interacting with clients. Ensure a positive client experience.</li><li>Organize and schedule services</li><li>Follow up and collect accounts receivable</li><li>Assist in the preparation of regularly scheduled proposal and contracts</li><li>Maintain a filing system</li></ul>Qualifications:<ul><li>MUST have Experience with First Party Property Damages, (Public Adjusting Firm or First Property Damage Law Firm).</li><li>Previous experience in an intake role or similar customer service role is preffered.</li><li>Exceptional organizational skills with the ability to manage a high volume of inquiries and tasks simultaneously.</li><li>Strong communication skills, both written and verbal.</li><li>Proficiency in data entry.</li><li>Detail-oriented and capable of maintaining accurate and up-to-date client records.</li><li>Strong follow-up skills to ensure potential clients are effectively and consistently engaged.</li></ul>Pay:<ul><li>$20.00- $30.00 per hour (Based upon your experience)</li><li>40 Hours a week</li><li>Full time position Monday-Friday 9:00AM-3:00PM</li><li>Immediate hire.</li></ul>Job Type: Full-timePay: $20.00 - $30.00 per hourAbility to Relocate:<ul><li>Sunrise, FL 33351: Relocate before starting work (Required)</li></ul>Work Location: In person

Restoration Intake Coordinator

Ranieu Family Dental

About Our Company:Ranieu Family Dental help our patients achieve their best and healthiest smiles through, dental prevention, solving problems by providing solutions and optimization. We impact the lives of our Team professionally, personally, and financially.Position: Full Time Patient Relations SpecialistRanieu Family Dental has an immediate opening for a Patient Relations Specialist to join our dynamic Dental Team. As a Patient Relations Specialist, you will primarily be part of the patient's dental health wellness journey. The position works closely with the Potential and current Patients with a true commitment to lead others through positive influence.Team Owned Ranieu Family Dental in Vancouver, WA has an immediate opening for a Patient Relations Specialist in a growing organization. He or she has a fabulous high energy personality, detailed oriented, loves to impact people, genuinely caring, team player, empathetic, intelligent, excellent communicator, and independent thinker. Spanish Speaker is a Must.Responsibilities include but not limited to:- Greet and Seat Patients- Answering multiple phone lines- Scheduling Patients- Educating Patients- Verifying Insurance Benefits- Assisting Team Members when needed- Scanning and Faxing Documents- Taking Vital Signs- Explaining Treatment Plans to Patient- Wowing PatientsNo experience is Required. Willing to Train as long as the candidate is Coachable.This position requires Saturdays with additional hours/times as needed. Fluent Spanish Speaker is a Must.Compensation: Starts at $20/hour with Individual and Team Bonuses. We pay based on your Value and Contributions.Benefits based on Full Time positionJob Type: Full-timePay: From $20.00 per hourBenefits:<ul><li>401(k) matching</li><li>Dental insurance</li><li>Health insurance</li></ul>Application Question(s):<ul><li>Ability to work on Saturdays </li></ul>Language:<ul><li>Spanish (Preferred)</li></ul>Work Location: In person

FT Patient Relations Specialist

PulseMediaNL (LATAM REGION)

<div>
 Position Summary
 
 
 We are seeking a dedicated and solution-oriented Customer Support Specialist to deliver exceptional service and ensure positive customer experiences across multiple communication channels. In this role, you will act as a key point of contact for customers, addressing inquiries, resolving concerns, and providing accurate information in a professional and timely manner.
 
 
 The ideal candidate is empathetic, detail-oriented, and skilled at navigating customer conversations with patience and confidence. This position is well suited for individuals who thrive in remote environments and are committed to maintaining high service standards.
 
 
 Key Responsibilities
 
 
 
 As a Customer Support Specialist, You Will
 
 
 
 <ul>
 <li>
 Respond to customer inquiries via email, chat, and phone
 </li>
 <li>
 Troubleshoot and resolve customer issues efficiently
 </li>
 <li>
 Provide clear and accurate product or service information
 </li>
 <li>
 Escalate complex cases to appropriate departments when necessary
 </li>
 <li>
 Maintain detailed records of customer interactions in CRM systems
 </li>
 <li>
 Follow internal service guidelines and performance metrics
 </li>
 <li>
 Identify recurring issues and suggest process improvements
 </li>
 <li>
 Ensure customer satisfaction through proactive communication and follow-up
 
 
 </li>
 </ul>
 Your work will play a vital role in building customer trust and long-term loyalty.
 
 
 
 Qualifications
 
 
 
 <ul>
 <li>
 Previous experience in customer support, customer service, or a related field
 </li>
 <li>
 Strong written and verbal communication skills
 </li>
 <li>
 Excellent problem-solving and conflict resolution abilities
 </li>
 <li>
 Ability to multitask and manage time effectively
 </li>
 <li>
 Comfortable using CRM platforms and support tools
 </li>
 <li>
 Self-motivated and capable of working independently
 
 
 </li>
 </ul>
 Work Structure
 
 
 <ul>
 <li>
 Fully remote environment
 </li>
 <li>
 Flexible scheduling based on operational needs
 </li>
 <li>
 Performance-based evaluation standards
 </li>
 <li>
 Ongoing training and development support
 
 
 </li>
 </ul>
 Engagement Terms
 
 
 <ul>
 <li>
 Independent contractor or employee classification depending on placement
 </li>
 <li>
 Weekly payments through supported platforms
 </li>
 <li>
 Performance-based incentives may be available
 </li>
 <li>
 Role scope may evolve based on business needs
 
 
 </li>
 </ul>
 Key Skills
 
 
 Customer Service Excellence, Customer Support, Client Relations, CRM Management, Zendesk, Salesforce, Help Desk Support, Live Chat Support, Email Support, Call Center Operations, Conflict Resolution, Problem Solving, Communication Skills, Active Listening, Customer Retention, Customer Satisfaction (CSAT), Technical Support, Troubleshooting, Remote Work, Multitasking, Time Management, Escalation Management, Process Improvement, Cross-Functional Collaboration, Service Level Agreements (SLA), Customer Experience (CX), Relationship Building, Adaptability, Attention to Detail
 
 
 Application Process
 
 
 <ul>
 <li>
 Submit your updated resume highlighting relevant experience
 </li>
 <li>
 Qualified candidates can expect follow-up communication within a few business days
 
 
 </li>
 </ul>
 We are looking for customer-focused professionals who are passionate about delivering outstanding service and creating meaningful customer experiences.
</div>

Customer Support Specialist

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