client relations specialist

MeshSquare

Job descriptionJob Overview:We are seeking a highly skilled and experienced Senior Client Relations Specialist to lead client engagement, retention, and success initiatives. This role is pivotal in maintaining high-value client relationships, ensuring maximum product adoption, and serving as a strategic advisor to clients. You&rsquo;ll work cross-functionally with product, sales, and support teams to align our SaaS offerings with the clients&rsquo; evolving needs.Key Responsibilities:<ul><li>Act as the primary point of contact and strategic partner for key enterprise-level and high-value clients.</li><li>Build long-term, trusted relationships that result in client retention, upsell opportunities, and reference ability.</li><li>Proactively manage and grow a portfolio of complex client accounts with varying goals and technical requirements.</li><li>Conduct executive business reviews, success planning sessions, and feedback loops with senior stakeholders.</li><li>Analyze client usage data and trends to identify potential risks or opportunities and create actionable plans.</li><li>Manage escalations with diplomacy and speed; ensure issues are resolved with long-term satisfaction.</li><li>Collaborate closely with Sales, Products, and Support teams to drive client success and advocate for customer needs internally.</li><li>Lead onboarding and training for new clients and support change management within client organizations.</li><li>Mentor and support junior client success team members; contribute to team best practices.</li><li>Support process improvements and scalable systems for enterprise-level client support.</li></ul>Qualifications:<ul><li>Bachelor&rsquo;s or Master&rsquo;s degree in Business, Computer Science, IT, or related field.</li><li>3+ years of experience in a client-facing role, including account management or customer success in a SaaS/IT company.</li><li>Proven success managing enterprise or strategic accounts with multiple stakeholders.</li><li>Strong communication, negotiation, and presentation skills with executive-level clients.</li><li>Deep understanding of SaaS metrics (e.g., NRR, churn rate, CAC, LTV), customer journey mapping, and product adoption strategies.</li><li>Experience with CRM and CSM platforms such as Salesforce, HubSpot, Gainsight, or ChurnZero.</li><li>Analytical and data-driven, with the ability to derive insights and make informed decisions.</li><li>Tech-savvy and able to translate technical concepts into client-friendly language.</li></ul>Preferred Skills:<ul><li>Familiarity with Agile/Scrum product development.</li><li>Experience with API integrations, SaaS implementation processes, or onboarding technical clients.</li><li>Exposure to multiple SaaS verticals such as healthcare, fintech, or marketing tech.</li></ul>Perks &amp; Benefits:- Paid Leaves- HR Bonus- Inflation Bonus- Promotion- Increments- Medical Coverage- Leave Encashment- Contributory Saving Plan (CSP)- Saturday and Sunday Off- Transportation allowances only for female staff- Complementary Food (Dinner) &amp; Tea/Green Tea (Two times)Ready to take your sales career to the next level? Join Meds Nexus and be part of a winning team!Apply Today and Take the Next Step in Your Sales Career!Job Type: Full-timePay: Rs80,000.00 - Rs100,000.00 per monthWork Location: In personJob Type: Full-timePay: Rs80,000.00 - Rs100,000.00 per monthWork Location: In person

Client Relations Specialist

Grand Community for marketing and advertising

We&rsquo;re Hiring: Client Relations Specialist &amp; Sales (Kuwait Office)www.try-gc.comJoin a leading influencer marketing service provider in the MENA region, specialized in tailor-made bulk influencer campaigns!________________________________________Key Responsibilities:<ul><li>Conduct daily calls and meetings with potential clients.</li><li>Research clients' social media &amp; industry trends to prepare custom pitches.</li><li>Propose strategic influencer plans using case studies and sample lists.</li><li>Generate new leads online/offline and attend industry events.</li><li>Report daily progress and update CRM with all client interactions.</li><li>Collaborate with internal teams to ensure smooth onboarding and service delivery.</li></ul>________________________________________Requirements:<ul><li>Bachelor&rsquo;s degree in Marketing, Business, or related field.</li><li>Preferably a graduate from an American, British, German, or Canadian university.</li><li>1+ year of sales experience, preferably in marketing/advertising.</li><li>Strong communication, organization, and social media knowledge.</li><li>Must have a car and valid driving license.</li><li>Flexibility with working hours.</li></ul>________________________________________Job Details:<ul><li>Location: Kuwait</li><li>Working Hours: 9 hours/day (includes 1-hour break)</li><li>One day off per week</li><li>Competitive salary + commission + bonus</li><li>Clear career path &amp; supportive team</li></ul>________________________________________Apply Now!Send your CV to: hr.kw@try-gc.comOr WhatsApp: &#8234;+965 6333 9415&#8236;Mention the job title in your message&#1601;&#1585;&#1589;&#1577; &#1593;&#1605;&#1604;: &#1571;&#1582;&#1589;&#1575;&#1574;&#1610; &#1605;&#1576;&#1610;&#1593;&#1575;&#1578; &#1608;&#1593;&#1604;&#1575;&#1602;&#1575;&#1578; &#1593;&#1605;&#1604;&#1575;&#1569; (&#1575;&#1604;&#1593;&#1605;&#1604; &#1605;&#1606; &#1575;&#1604;&#1605;&#1603;&#1578;&#1576; &ndash; &#1575;&#1604;&#1603;&#1608;&#1610;&#1578;)www.try-gc.com&#1575;&#1606;&#1590;&#1605; &#1573;&#1604;&#1609; &#1573;&#1581;&#1583;&#1609; &#1575;&#1604;&#1588;&#1585;&#1603;&#1575;&#1578; &#1575;&#1604;&#1585;&#1575;&#1574;&#1583;&#1577; &#1601;&#1610; &#1605;&#1580;&#1575;&#1604; &#1581;&#1605;&#1604;&#1575;&#1578; &#1575;&#1604;&#1605;&#1572;&#1579;&#1585;&#1610;&#1606; &#1575;&#1604;&#1578;&#1587;&#1608;&#1610;&#1602;&#1610;&#1577; &#1575;&#1604;&#1605;&#1582;&#1589;&#1589;&#1577; 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&#1587;&#1610;&#1575;&#1585;&#1577; &#1608;&#1585;&#1582;&#1589;&#1577; &#1602;&#1610;&#1575;&#1583;&#1577; &#1587;&#1575;&#1585;&#1610;&#1577; &#1575;&#1604;&#1605;&#1601;&#1593;&#1608;&#1604;.</li><li>&#1575;&#1604;&#1605;&#1585;&#1608;&#1606;&#1577; &#1601;&#1610; &#1587;&#1575;&#1593;&#1575;&#1578; &#1575;&#1604;&#1593;&#1605;&#1604;.</li></ul>________________________________________&#1578;&#1601;&#1575;&#1589;&#1610;&#1604; &#1575;&#1604;&#1608;&#1592;&#1610;&#1601;&#1577;:<ul><li>&#1575;&#1604;&#1605;&#1608;&#1602;&#1593;: &#1575;&#1604;&#1603;&#1608;&#1610;&#1578;</li><li>&#1587;&#1575;&#1593;&#1575;&#1578; &#1575;&#1604;&#1593;&#1605;&#1604;: 9 &#1587;&#1575;&#1593;&#1575;&#1578; &#1610;&#1608;&#1605;&#1610;&#1611;&#1575; (&#1578;&#1588;&#1605;&#1604; &#1587;&#1575;&#1593;&#1577; &#1575;&#1587;&#1578;&#1585;&#1575;&#1581;&#1577;)</li><li>&#1610;&#1608;&#1605; &#1573;&#1580;&#1575;&#1586;&#1577; &#1571;&#1587;&#1576;&#1608;&#1593;&#1610;&#1611;&#1575;</li><li>&#1585;&#1575;&#1578;&#1576; &#1578;&#1606;&#1575;&#1601;&#1587;&#1610; + &#1593;&#1605;&#1608;&#1604;&#1575;&#1578; + &#1605;&#1603;&#1575;&#1601;&#1570;&#1578;</li><li>&#1605;&#1587;&#1575;&#1585; &#1605;&#1607;&#1606;&#1610; &#1608;&#1575;&#1590;&#1581; + &#1576;&#1610;&#1574;&#1577; &#1593;&#1605;&#1604; &#1583;&#1575;&#1593;&#1605;&#1577;</li></ul>________________________________________&#1604;&#1604;&#1578;&#1602;&#1583;&#1610;&#1605;:&#1571;&#1585;&#1587;&#1604; &#1587;&#1610;&#1585;&#1578;&#1603; &#1575;&#1604;&#1584;&#1575;&#1578;&#1610;&#1577; &#1573;&#1604;&#1609;: hr.kw@try-gc.com&#1571;&#1608; &#1593;&#1576;&#1585; &#1608;&#1575;&#1578;&#1587;&#1575;&#1576;: &#8234;+965 6333 9415&#8236;&#1610;&#1585;&#1580;&#1609; &#1584;&#1603;&#1585; &#1575;&#1604;&#1605;&#1587;&#1605;&#1609; &#1575;&#1604;&#1608;&#1592;&#1610;&#1601;&#1610; &#1601;&#1610; &#1575;&#1604;&#1585;&#1587;&#1575;&#1604;&#1577;&#1606;&#1608;&#1593; &#1575;&#1604;&#1608;&#1592;&#1610;&#1601;&#1577;: &#1583;&#1608;&#1575;&#1605; &#1603;&#1575;&#1605;&#1604;&#1575;&#1604;&#1585;&#1575;&#1578;&#1576; 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Client Relations Specialist ( Sales )

the avenair

<ul><li>Job Title: Client Support Specialist &ndash; Real Estate</li></ul>Department: Sales &amp; Customer Relations Reports To: CFO About The Avenair: The Avenair is a premium real estate and lifestyle brand offering top-tier residential and commercial projects. We are seeking an experienced Client Support Specialist to act as the key liaison between clients and the company throughout the property journey.Role Summary: The Client Support Specialist will manage client interactions, ensuring a seamless experience from initial inquiry to final handover. This role is vital in building strong relationships, managing documentation, coordinating tasks, and maintaining customer satisfaction.Key Responsibilities:<ul><li>Customer Relationship Management:</li></ul>Be the main point of contact for client matters.<ul><li>Provide regular project updates, payment status, and timelines.</li><li>Address client concerns in a timely, professional manner.</li><li>Documentation &amp; Compliance:</li></ul>Assist clients with booking, agreements, and possession documents.<ul><li>Maintain accurate client files for compliance.</li><li>Collaborate with legal and finance teams for document accuracy and KYC.</li><li>Interdepartmental Coordination &amp; Follow-up:</li><li>Coordinate with site, legal, and finance teams for timely delivery.</li><li>Track client communication and maintain detailed follow-up logs.</li></ul><ul><li>Possession &amp; Handover Process:</li><li>Oversee pre-possession checks, rectifications, and final inspections.</li><li>Prepare possession kits and manage formal handover events.</li><li>Ensure proper signing of possession documents.</li></ul><ul><li>Customer Experience &amp; Feedback:</li><li>Gather and analyze post-possession client feedback.</li><li>Recommend customer care improvements based on feedback.</li><li>Ensure a consistent, positive experience to foster long-term relationships.</li></ul>Required Skills &amp; Qualifications:<ul><li>Bachelor&rsquo;s degree in Business, Real Estate, or related field.</li><li>7&ndash;10 years of customer service experience, preferably in real estate.</li><li>Strong verbal and written communication skills.</li><li>Strong interpersonal, negotiation, and follow-up skills.</li><li>Proficiency in MS Office and CRM tools.</li><li>Detail-oriented with excellent organizational skills.</li></ul>Preferred Attributes:<ul><li>Experience with residential real estate.</li><li>Knowledge of local property laws and handover protocols.</li><li>Customer-focused with a proactive problem-solving approach.</li></ul>Salary &amp; Benefits: Competitive salary based on experience.Health and insurance coverage. Professional growth opportunities within a premium brand. Performance-based incentives.How to Apply: Send your resume and cover letter to hr@theavenair.com or call 0316-7777603 for more information.Job Type: Full-timeWork Location: In person

Client Support Specialist

Binuwara cleaning service

About UsBinuwara Cleaning Service is a leading provider of professional cleaning solutions in Qatar. We pride ourselves on delivering exceptional service to both residential and commercial clients. Our commitment to customer satisfaction and service excellence has helped us build long-term relationships based on trust and quality.Key Responsibilities<ul><li>Act as the primary point of contact for clients, ensuring timely and professional communication.</li><li>Handle client inquiries, service requests, and feedback with efficiency and courtesy.</li><li>Coordinate with the cleaning operations team to schedule and monitor service delivery.</li><li>Maintain accurate records of client accounts, agreements, and service history.</li><li>Follow up with clients to ensure satisfaction and resolve any concerns promptly.</li><li>Assist in preparing service proposals, quotations, and agreements as required.</li><li>Support the sales and operations teams in maintaining strong client relationships.</li><li>Identify opportunities to improve service quality and enhance client experience.</li></ul>Requirements<ul><li>Bachelor&rsquo;s degree in Business Administration, Marketing, or related field (preferred).</li><li>Previous experience in client relations, customer service, or coordination role.</li><li>Strong organizational and communication skills.</li><li>Ability to multitask, prioritize, and work under minimal supervision.</li><li>Proficiency in MS Office applications and basic CRM usage.</li><li>Professional attitude and a customer-focused mindset.</li></ul>What We Offer<ul><li>Competitive salary and benefits.</li><li>Training and career development opportunities.</li><li>Supportive team environment.</li><li>Opportunity to grow within a customer-driven company.</li></ul>Job Type: Full-time

Client Relations Coordinator

Zarea.pk

Client Relations &amp; Partnerships Executive Urgent HiringThe Company:We are Pakistan&rsquo;s largest and fastest-growing digital marketplace for physical commodities. Our services span across commodities, logistics, storage, financing, data &amp; analytics, and a seamless digital experience that sets us apart in the industry.Description:We are looking for a proactive and results-driven Client Relations &amp; Partnerships Executive to build and maintain strong relationships with clients and business partners. The role involves understanding client needs, coordinating with internal teams, and identifying opportunities to strengthen partnerships that support company growth.Responsibilities:<ul><li>Build and maintain strong relationships with clients and partners</li><li>Understand client requirements and coordinate with relevant teams to deliver solutions</li><li>Identify and explore new partnership opportunities</li><li>Prepare and deliver presentations or proposals to potential partners</li><li>Maintain regular communication and follow-ups with clients</li><li>Keep accurate records of client interactions and agreements</li><li>Assist in planning and executing partnership-related initiatives and events</li><li>Provide regular updates and reports to management</li></ul>Minimum Qualification:<ul><li>Bachelor&rsquo;s degree in Business Administration, Marketing, or a related field</li><li>2 to 3 years of experience in client relationship management, partnerships, or business development</li><li>Strong communication and interpersonal skills</li><li>Ability to build rapport and manage professional relationships effectively</li><li>Good organizational and time management skills</li><li>Proficiency in MS Office (Word, Excel, PowerPoint)</li></ul>Location: NASTP Lahore CanttTimings: Mon&ndash;Fri 9 AM to 6 PM | Sat 10 AM to 4 PMTo Apply: Please share your CV at hr@zarea.pkJob Type: Full-timeWork Location: In person

Client Relations & Partnerships Executive

Roka Groups

Client &amp; Account Specialist Location: Istanbul | Company: Roka GroupsPortuguese, Spanish, Malay, Indonesian, Vietnamese, Japanese or KoreanJob Description: As a Sales &amp; Client Engagement Specialist, your responsibilities will include: Managing inbound and outbound calls (conversion and retention-focused call center) Guiding clients through account opening, usage, and closure in a clear and professional manner Supporting customers during the investment process and ensuring compliance with legal regulations Building and maintaining long-term relationships with international clients Responding to inquiries via phone, email, or live chat Ensuring a high level of customer satisfaction with accurate and timely support Monitoring client accounts and keeping customer data up to dateWhat We Offer: Competitive USD-based salary + monthly performance bonuses A professional, international, and dynamic work environment Full training and continuous learning opportunities Clear career growth and advancement pathsWho can apply:fluent in Portuguese, Spanish, Malay, Indonesian, Vietnamese, Japanese or KoreanJob Types: Full-time, CommissionPay: From 50,000.00TRY per month

Client & Account Specialist

Trade license zone

The Role
 Role Description As a Client Relationship Specialist in our Operations Department, you will serve as the primary point of contact for clients during critical stages of their business lifecycle, including license renewals, amendments, and visa processing. You will manage client interactions, coordinate with government authorities, and ensure a smooth, compliant, and professional experience throughout all operational procedures. This role is ideal for someone detail-oriented, proactive, and passionate about delivering outstanding service within the UAE’s dynamic business setup industry. Key Responsibilities • Manage the full process of client requests in coordination with relevant departments and authorities. • Serve as the main liaison between clients and UAE government authorities, including DED, MOHRE, GDRFA, DHA, and Emirates ID Authority. • Maintain accurate records and proactively follow up on pending applications or document requirements. • Provide clear, timely updates and expert guidance to clients throughout each step of the process. • Ensure full compliance with UAE business and immigration laws, as well as internal company policies. • Respond to client queries efficiently, ensuring a professional and supportive experience. • Collaborate closely with sales, PROs, and the wider operations team to deliver a seamless service. • Educate clients on documentation requirements, timelines, and legal procedures. • Contribute to client satisfaction, retention, and service excellence.
 
Requirements
 <ul>
<li>Prior experience in business setup, UAE visa processing, or license services is a plus. • Familiarity with UAE government platforms and procedures (e.g., MOHRE, GDRFA, DED). • Excellent spoken and written English communication skills. • Strong organizational and time management abilities. • Ability to work independently and manage multiple tasks under pressure. • A professional, client-focused approach with strong interpersonal skills. • Must be currently based in the UAE and available to start immediately.</li>
</ul>
About the company
 Trade License Zone is the UAE's fastest-growing business setup specialist, with an unwavering focus on transparency and service excellence. We are a one-stop-shop for business setup in the UAE, assisting with every step of the process. In addition to business setup services, Trade License Zone offers a full suite of office solutions, including co-working space, dedicated fully-furnished offices, meeting room facilities, reception management and a number of other startup-related services.

Client Relationship Specialist

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