client relations specialist

OIA Global

Career Opportunities: Client Relations Specialist (4159) We are seeking a motivated and results-driven Inside Sales Specialist to join our dynamic sales team. This role is responsible for generating new business opportunities, managing customer relationships, and driving revenue growth through proactive outreach and effective sales strategies. You will have strong communication skills, a customer-focused mindset, and a passion for sales. You will be comfortable with moving past gatekeepers, speaking with decision-makers, and will need a thorough understanding of the process of selling over the phone.You will be responsible for business-to-business virtual sales working to reduce attrition, maximize existing customer relationships and developing new small business clients.This role will suit someone who wants to develop in a sales role with the potential to create a career development path into Field Sales.Duties and Responsibilities:<ul><li>Ability to manage up to 400 potential customers and develop accounts across multiple countries with revenue threshold of $50,000 PA</li><li>Virtually manage a defined portfolio of accounts to maintain and grow the business.</li><li>Track account activity to identify churn risks and work proactively to eliminate these risks.</li><li>Penetrate current customer accounts for potential cross-sell opportunities.</li><li>Win back "Lost Clients" within the region</li><li>Win "New Logos" within the region for clients with a maximum revenue of $50,000 PA.</li><li>Work with Centralized pricing team on developing new clients from the spot market.</li><li>Develop customers of our existing customer base.</li><li>Focus on development & growth within our key strength markets, services & trade lanes.</li><li>Productivity results - virtual meetings, phone calls, presentations, and proposals - to be recorded in the company CRM (HubSpot).</li><li>Meet KPI's as outlined by HOS, such as call numbers, GP growth, volume growth.</li></ul>Required Skills and Abilities:<ul><li>Must be able to communicate effectively and persuasively.</li><li>Excellent oral and written communication skills.</li><li>Excellent listening and negotiation skills.</li><li>Multiple languages an advantage</li><li>Ability to multi-task and work independently.</li><li>High level of attention to detail.</li><li>Positive attitude and ability to overcome rejection from sales leads.</li></ul>Education and Experience:<ul><li>Experience in virtual sales or customer service experience an advantage.</li><li>Experience in the freight forwarding or logistics industry is required.</li><li>Familiarity with CRM software (e.g., Salesforce, HubSpot) is an advantage.</li><li>Ability to build rapport and maintain relationships with clients.</li></ul> What We Offer: <ul><li>Competitive remuneration package including a personalised sales incentive plan</li><li>Work performance indicators such as customer calls per week, and quotation activity will be flexible and personal to each individual.</li><li>Flexibility on location and office alignment, depending on personal circumstances</li><li>Training and development</li><li>Friendly, fun and relaxed culture</li><li>Access to OIA University 1000's of courses for personal and professional development</li><li>Milestone recognition and participation various employee recognition competitions</li><li>Opportunities for career development and advancement.</li></ul>

Career Opportunities: Client Relations Specialist (4159)

Choose UAE

<div>
 
 
 Operations &amp; Client Relations Specialist
 
 
 
 
 
 
 
 Choose UAE &ndash; Operations &amp; Customer Service Team
 
 
 
 We are looking for an
 
 Operations &amp; Client Relations Specialist
 
 to join our growing Operations team at
 
 Choose UAE
 
 .
 
 
 
 
 
 This pivotal role is central to our business setup services&mdash;covering everything an entrepreneur needs, from
 
 company formation and visas to banking applications, PRO tasks, and beyond
 
 . You will act as the bridge between our clients, internal team, vendors, and government jurisdictions, ensuring a seamless and professional experience throughout the business setup journey.
 
 
 
 
 
 
 Key Pre-Requisites:
 
 
 <ul>
 <li>
 Prior experience in
 
 hospitality, business services, or customer service
 
 roles.
 </li>
 <li>
 Background in
 
 office administration
 
 or
 
 operations support
 
 .
 </li>
 <li>
 Basic knowledge of
 
 project management
 
 is a plus.
 </li>
 <li>
 
 Immediate or short-notice availability
 
 .
 </li>
 <li>
 Completion of our
 
 application form
 
 .
 </li>
 </ul>
 
 
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 
 Primary Liaison
 
 : Serve as the first point of contact for both clients and internal team members throughout the setup lifecycle&mdash;from sales handover to successful completion.
 </li>
 <li>
 
 End-to-End Business Setup
 
 : Manage and coordinate services such as
 
 company formation, visa applications, Emirates ID, medical testing, banking applications, PRO services, and other jurisdiction requirements
 
 .
 </li>
 <li>
 
 Client &amp; Team Coordination
 
 : Ensure smooth communication between clients, vendors, and jurisdictions while supporting internal teams with updates and progress tracking.
 </li>
 <li>
 
 Customer Success
 
 : Maintain high customer satisfaction by addressing queries promptly, resolving issues professionally, and guiding clients step-by-step through the process.
 </li>
 <li>
 
 Vendor &amp; Jurisdiction Management
 
 : Work directly with free zones, mainland authorities, banks, and other partners to deliver on service requirements efficiently.
 </li>
 <li>
 
 Process Innovation
 
 : Suggest and implement improvements in workflows and service delivery to enhance efficiency, compliance, and client experience.
 </li>
 <li>
 
 Feedback &amp; Improvement
 
 : Establish feedback loops with clients and internal teams to strengthen our service quality and ensure proactive issue resolution.
 </li>
 </ul>
 
 
 
 
 
 We Value:
 
 
 <ul>
 <li>
 
 Integrity &amp; humility
 
 in every interaction.
 </li>
 <li>
 A
 
 collaborative, team-player mindset
 
 .
 </li>
 <li>
 Strong
 
 multitasking ability
 
 and attention to detail.
 </li>
 </ul>
 
 
 
 
 
 Why Join Choose UAE:
 
 
 <ul>
 <li>
 
 Dynamic Operations Environment
 
 : Engage in the full spectrum of business setup services in the UAE&mdash;ideal for those who thrive in hands-on operational roles.
 </li>
 <li>
 
 Impactful Role
 
 : Directly influence the success of our clients&rsquo; businesses by ensuring smooth and compliant service delivery.
 </li>
 <li>
 
 Commitment to Growth
 
 : Benefit from professional training, merit-based promotions, and ongoing learning, including free Masterclass sessions.
 </li>
 <li>
 
 Startup Culture
 
 : Be part of a vibrant, agile team that values innovation, collaboration, and customer-first service.
 </li>
 <li>
 
 Work-Life Balance
 
 : A supportive workplace that emphasizes fairness and mental well-being.
 </li>
 </ul>
 
 
 
 
 
 Not the Best Fit If:
 
 
 <ul>
 <li>
 You prefer
 
 traditional corporate roles
 
 with rigid structures and limited scope.
 </li>
 <li>
 You are
 
 uncomfortable with frequent client interaction
 
 , calls, and follow-ups.
 </li>
 <li>
 You lack strong
 
 people skills
 
 and the ability to handle diverse client needs.
 </li>
 </ul>
 
 
 
 
 At
 
 Choose UAE
 
 , you&rsquo;ll play a central role in helping entrepreneurs establish and grow their businesses in the UAE. This role is tailor-made for those who are passionate about
 
 operations, client success, and delivering end-to-end business setup solutions
 
 .
 
</div>

Operations and Client Relations Executive

Property Shop Investment LLC

Company: Property Shop Investment Location: Abu Dhabi, UAE Job Type: Full-TimeRole OverviewThe International Client Relation Specialist will serve as the primary point of contact for global clients, ensuring seamless communication, high customer satisfaction, and exceptional service delivery. This role requires someone with strong cultural awareness, excellent communication skills, and the ability to manage client relationships across multiple regions and time zones.Key Responsibilities<ul><li>Act as the main liaison for international clients, ensuring prompt and professional communication.</li><li>Build strong and long-term client relationships by understanding their needs and expectations.</li><li>Handle high-volume client inquiries via email, phone, WhatsApp, and CRM platforms.</li><li>Provide end-to-end support from onboarding to ongoing service delivery.</li></ul>Account Handling &amp; Coordination<ul><li>Manage client portfolios and ensure services are delivered according to agreed timelines and standards.</li><li>Coordinate internally between operations, sales, marketing, finance, and other departments to meet client requirements.</li><li>Track client requests, follow-ups, and updates through CRM systems.</li></ul>Service Excellence<ul><li>Ensure all international clients receive exceptional support and timely resolutions.</li><li>Monitor service quality and maintain high customer satisfaction scores.</li><li>Address client issues or complaints professionally and escalate when needed.</li></ul>Communication &amp; Reporting<ul><li>Prepare weekly and monthly performance, account status, and activity reports.</li><li>Maintain accurate records of interactions, contracts, and transactions.</li><li>Provide insights and feedback on client trends, service gaps, and improvement opportunities.</li></ul>RequirementsEducation &amp; Experience<ul><li>Bachelor&rsquo;s degree in Business, Hospitality, Tourism, International Relations, or related field.</li><li>2&ndash;5 years of experience in client relations, customer service, account management, or hospitality.</li><li>Experience managing international clients is highly preferred.</li></ul>Skills &amp; Competencies<ul><li>Excellent verbal and written communication skills in English; additional languages are a plus.</li><li>Strong interpersonal and negotiation skills.</li><li>Ability to handle multicultural clients with professionalism and cultural sensitivity.</li><li>Proficient in CRM software and MS Office.</li><li>Highly organized, detail-oriented, and able to manage multiple accounts simultaneously.</li><li>Problem-solving attitude with the ability to work under pressure and meet deadlines.</li></ul>Preferred Attributes<ul><li>Experience in real estate, property management, travel/tourism, or hospitality.</li><li>Flexible with working hours to accommodate different time zones.</li><li>Customer-centric mindset with a strong sense of ownership and responsibility.</li></ul>Why Join PSI?<ul><li>Opportunity to work with a diverse international client base</li><li>Collaborative and multicultural team</li><li>Growth-oriented environment with training and development</li><li>Competitive salary and performance incentives</li></ul>Job Type: Full-timeAbility to commute/relocate:<ul><li>Abu Dhabi: Reliably commute or planning to relocate before starting work (Required)</li></ul>Application Question(s):<ul><li>Are you from a European country?</li></ul>Experience:<ul><li>Customer Service: 2 years (Required)</li></ul>

Internation Client Relation Specialist - European

The Nieves Law Firm, APC

<div>Looking for a chance to join a close-knit, compassionate team of dedicated legal professionals? Our law firm is expanding and needs the help of an intake specialist to take our client relations to the next level and manage our growing caseload. Our ideal candidate is great on the phone, a naturally compassionate and empathetic listener, and has a dedication to customer service and a passion for helping those in need. You&rsquo;ll have an opportunity to help a thriving law firm succeed and make a tangible difference in our clients&rsquo; lives every day. If this sounds like a job you&rsquo;d love, apply now!Compensation:
$18 - $22 hourly
Responsibilities:<ul><li>
Conduct various tasks around the office such as managing spreadsheets, writing emails, faxing and copying, and transcribing notes to make sure all processes run smoothly</li>
<li>Book consultations for prospective clients with our lawyers to expand our caseload and ensure meeting schedules are accurate</li>
<li>Work with marketing to collaborate on outbound sales tactics and partnerships with other law firms in order to help bring in new cases</li>
<li>Supervise new client onboarding and current client files through data entry and paperwork collection to ensure our cases are managed efficiently</li>
<li>Survey potential clients to determine the right fit with our practice, while listening to all phone calls in an empathetic manner</li>
</ul><ul><li>Completing Intake forms</li><li>
Scheduling consultations with the Client Intake Specialist</li><li>
Performing conflict checks</li><li>
Maintaining accurate records in the conversion sheet</li><li>
Conducting Potential New Client follow-ups and SCRUB calls</li><li>
Reviewing intake leads from various sources</li><li>
Assisting with Welcome Packets</li><li>
Creating cases and invoices in the firm's management system</li><li>
Referring unqualified Potential New Clients to appropriate sources</li><li>
Tracking call metrics</li><li>
Performing 250 outbound calls a week</li><li>
Maintain a high show-up rate for scheduled calls</li></ul>
Qualifications:<ul><li>
Familiarity with case management and CRM systems a bonus</li>
<li>Background in the legal industry preferred</li>
<li>Previous customer service or sales experience preferred</li>
<li>Strong computer and data entry skills</li>
<li>Full familiarity with the Microsoft Office suite, with advanced Excel proficiency</li>
</ul><ul><li>Must be high energy, enthusiastic, and empathetic</li><li>
Candidate must be proficient in Microsoft Office</li><li>
Dependability, punctuality, and consistency are key character traits for success in this position</li><li>
Candidates must have excellent communication skills and be able to articulate themselves well orally and in writing</li><li>
Must pay attention to detail and have a professional attitude</li><li>
Must manage time appropriately</li><li>
Spanish-speaking preferred</li></ul>
About Company 
At The Nieves Law Firm, we take the criminal out of criminal defense. Driven by integrity and an unrelenting commitment to success, our Mission is to deliver superior results by combining bold strategies, careful preparation, and transparent communication. Our firm has been named one of the fastest-growing law firms in the nation by the Law Firm 500 and one of the fastest growing privately held businesses in the nation by Inc. 5000. Our Founder has been named a Northern California Rising Star Super Lawyer every year since 2016, and The Nieves Law Firm has also been recognized for the past three years as one of the fastest-growing companies owned or managed by Florida State University Alumni.
We attribute our success to our belief that it requires drive to succeed:
DRIVE &ndash; Domination, Resilience, Integrity, Victory, Excellence. We are looking for team members who will uphold the same values and provide excellent service to clients.</div>

Intake Specialist

Future Innovations SA

At Future Innovations SA, the Customer Relations Agent is the heartbeat of our customer-focused mission. This role is essential in driving sales growth, elevating customer engagement, and building strong client partnerships rooted in integrity and innovation. As a leading force in customer experience and business development, Future Innovations SA empowers every Customer Relations Agent to deliver exceptional sales strategies while offering personalized solutions that exceed expectations.We are seeking someone who is enthusiastic, motivated, and ready to contribute to a sales-driven environment that prioritizes customer care and long-term growth. Each Customer Relations Agent will have the opportunity to make a measurable impact by combining sales expertise with strategic relationship-building to help Future Innovations SA reach new heights. You will enhance our reputation as a company built on trust, transparency, and results.What a Customer Relations Agent Will Do:<ul><li>As a Customer Relations Agent, manage existing customer accounts while driving new sales opportunities that align with client needs.</li><li>Serve as the primary point of contact between customers and Future Innovations SA to provide high-level customer service and sales solutions.</li><li>Facilitate seamless communication between clients and internal teams to ensure sales goals and activation processes are met efficiently.</li><li>Utilize sales strategies to advocate for both client success and customer satisfaction, ensuring future sales growth.</li><li>Identify customer needs and provide innovative sales recommendations for optimal outcomes.</li><li>Assist in training new Customer Relations Agents to maintain excellence and consistency across all customer and sales channels.</li></ul>Desired Traits in a Customer Relations Agent:<ul><li>Previous experience in customer relations, customer service, or sales is highly preferred.</li><li>Strong interpersonal skills and the ability to communicate sales solutions clearly and persuasively.</li><li>A proactive approach to problem-solving with a focus on achieving sales objectives.</li><li>The Customer Relations Agent should be adaptable, results-oriented, and passionate about sales and customer relationships.</li><li>Driven to exceed expectations and sales targets through outstanding customer service execution.</li></ul>Why Future Innovations SA?A Customer Relations Agent at Future Innovations SA is more than a customer support representative &mdash; they are a strategic sales driver and customer advocate. We provide comprehensive training to ensure each Customer Relations Agent has the tools to succeed in sales, build meaningful customer relationships, and grow professionally in a supportive team environment.If you&rsquo;re ready to step into a rewarding position where sales success and customer satisfaction go hand-in-hand, Future Innovations SA is your opportunity to thrive.Job Type: Full-timePay: $900.00 - $1,500.00 per weekBenefits:<ul><li>On-the-job training</li></ul>Work Location: In person

Client Relations Associate

Nadel

<div>
 
 Why Nadel
 
 
 
 Nadel, an internationally renowned creative marketing, promotional products, and merchandise solutions company (www.nadel.com), is seeking a
 
 Sales Account Specialist
 
 for our Manhattan Beach office! With over 60 years of experience, Nadel combines the dynamic feel of a startup with the stability of an established leader in the industry.
 
 
 At Nadel, we&rsquo;re passionate about what we do&mdash;designing and producing innovative materials that drive our clients&rsquo; success and transform their businesses. Our unique culture starts with our goal to be great. Simply put, our services are marketing oriented, rather than product oriented. We focus on problem-solving and exceeding client goals while delivering on target and within budget. Join us and see how we make a meaningful impact in our clients' businesses!
 
 
 
 This role is in-office at our Manhattan Beach location.
 
 
 
 
 The Basics
 
 
 
 This role will work directly with a team of Sales Consultants to source, sell, and deliver custom products to clients worldwide. The ideal candidate should have confidence in collaborating with the marketing and creative departments of high-profile clients, who rely on us for ideas, critiques, and suggestions. We seek a candidate with excellent project management skills who can handle tight deadlines while maintaining client relations and keeping production teams on schedule. The candidate should possess superior customer service skills and the ability to address time-sensitive information with professionalism. This role requires involvement in brainstorming, ordering, and shipping of all projects, with a strong focus on detail while managing multiple projects simultaneously. The ideal candidate is proactive in improving processes, experimenting with new tools, and continuously enhancing their approach to projects. We are looking for a team player who encourages collaboration and supports others as needed. The role requires flexibility to work across multiple teams and the ability to adapt to new teams as necessary.
 
 
 
 What You&rsquo;ll Do
 
 
 
 <ul>
 <li>
 Generate ideas and source vendor offerings tailored to each project's requirements.
 </li>
 <li>
 Build creative decks and presentations for clients, ensuring all project details are accurately captured.
 </li>
 <li>
 Assist clients in finding the perfect items for their event or needs.
 </li>
 <li>
 Handle orders from placement to delivery, including verifying pricing, following up with manufacturers, and tracking orders.
 </li>
 <li>
 Develop and maintain the production management system for your team.
 </li>
 <li>
 Create materials such as sales letters, PowerPoint presentations, and Microsoft Word proposals for client presentations.
 </li>
 <li>
 Conduct product research tailored to each unique project.
 </li>
 <li>
 Act as a trusted advisor by deeply understanding clients' businesses and aligning their needs with our solutions.
 </li>
 <li>
 Serve as an extension of the Branding Consultants (Sales Executives), maintaining strong client relations and effective communication with all clients.
 </li>
 <li>
 Coordinate with corporate staff (Billing, Accounts Receivable, Accounts Payable, etc.) on client accounts (invoices, aging, etc.).
 </li>
 <li>
 Proactively create custom flyers and marketing materials for existing clients.
 
 
 </li>
 </ul>
 
 We&rsquo;re Looking For Someone With
 
 
 
 <ul>
 <li>
 2 years of experience preferred in the Promotional Products industry or in an environment that provided enhanced knowledge of industry-specific vendors.
 </li>
 <li>
 A proven ability to work independently in a fast-paced environment, think critically, manage multiple priorities, and adhere to strict deadlines.
 </li>
 <li>
 The initiative to structure and organize their day without oversight.
 </li>
 <li>
 Superior client relation skills, including adaptability and sensitivity to client demands.
 </li>
 <li>
 A high level of detail orientation and organization, with the ability to adjust priorities in a changing environment and complete tasks.
 </li>
 <li>
 The ability to take initiative on incoming requests and work with little to no direction from the team.
 </li>
 <li>
 Superior product and vendor knowledge within the Promotional Products Industry.
 </li>
 <li>
 Clear communication skills for project tracking and addressing roadblocks with the team.
 </li>
 <li>
 An understanding that the role requires timely and effective communication with both clients and vendors.
 </li>
 <li>
 A reliable, encouraging, and professional attitude.
 </li>
 <li>
 A proactive approach with a team-player outlook.
 </li>
 <li>
 Excellent phone skills, along with strong email and writing etiquette.
 </li>
 <li>
 Proficiency in Microsoft Word, Excel, and PowerPoint.
 </li>
 <li>
 Skills in Adobe Photoshop and Illustrator are a plus.
 </li>
 <li>
 A sincere passion for branding and a commitment to representing our brand mission, vision, and values.
 
 
 </li>
 </ul>
 
 Hours:
 
 This is an exempt position from Monday through Friday
 
 
 
 Location:
 
 1201 Morningside Drive, Manhattan Beach, CA 90266
 
 
 
 Range:
 
 $70,000-$75,000
 
 
 Nadel provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. You may read  Equal Employment Opportunity is the Law  by clicking on the corresponding link.
 
 
 Nadel is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at [email protected].
 
 
 By submitting your application, you acknowledge and confirm that you have received, read and understand  Nadel&rsquo;s Applicant Privacy Notice  and hereby authorize and consent to the Company's use of the personal information and sensitive personal information it collects, receives or maintains for the business purposes identified in disclosure.
</div>

Account Specialist - Manhattan Beach

State Farm

<div>Benefits: 
<ul><li>Simple IRA</li>
<li>Bonus based on performance</li>
<li>Competitive salary</li>
<li>Flexible schedule</li>
<li>Opportunity for advancement</li>
<li>Paid time off</li>
<li>Training &amp; development</li>
</ul> 
ROLE DESCRIPTION: 
As an Customer Relations Representative - State Farm Agent Team Member for James Chrisman - State Farm Agent, you are vital to our daily business operations and customers&rsquo; success. You grow our agency through meaningful client relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. 
 
Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. 
 
 RESPONSIBILITIES: 
<ul>
<li>Establish customer relationships and follow up with customers, as needed.</li>
<li>Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification</li>
<li>Promote successful and long-lasting customer relations.</li>
</ul>
 
QUALIFICATIONS:
 
<ul><li>Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred</li>
<li>Experience managing client relationships is preferred</li>
<li>Interest in marketing products and services based on customer needs</li>
<li>Excellent communication skills - written, verbal, and listening</li>
<li>Dedicated to customer service</li>
<li>Able to anticipate customer needs</li>
<li>Able to effectively relate to a customer</li></ul></div>

Customer Relations Representative - State Farm Agent Team Member

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