client relations specialist

OIA Global

Career Opportunities: Client Relations Specialist (4159) We are seeking a motivated and results-driven Inside Sales Specialist to join our dynamic sales team. This role is responsible for generating new business opportunities, managing customer relationships, and driving revenue growth through proactive outreach and effective sales strategies. You will have strong communication skills, a customer-focused mindset, and a passion for sales. You will be comfortable with moving past gatekeepers, speaking with decision-makers, and will need a thorough understanding of the process of selling over the phone.You will be responsible for business-to-business virtual sales working to reduce attrition, maximize existing customer relationships and developing new small business clients.This role will suit someone who wants to develop in a sales role with the potential to create a career development path into Field Sales.Duties and Responsibilities:<ul><li>Ability to manage up to 400 potential customers and develop accounts across multiple countries with revenue threshold of $50,000 PA</li><li>Virtually manage a defined portfolio of accounts to maintain and grow the business.</li><li>Track account activity to identify churn risks and work proactively to eliminate these risks.</li><li>Penetrate current customer accounts for potential cross-sell opportunities.</li><li>Win back "Lost Clients" within the region</li><li>Win "New Logos" within the region for clients with a maximum revenue of $50,000 PA.</li><li>Work with Centralized pricing team on developing new clients from the spot market.</li><li>Develop customers of our existing customer base.</li><li>Focus on development & growth within our key strength markets, services & trade lanes.</li><li>Productivity results - virtual meetings, phone calls, presentations, and proposals - to be recorded in the company CRM (HubSpot).</li><li>Meet KPI's as outlined by HOS, such as call numbers, GP growth, volume growth.</li></ul>Required Skills and Abilities:<ul><li>Must be able to communicate effectively and persuasively.</li><li>Excellent oral and written communication skills.</li><li>Excellent listening and negotiation skills.</li><li>Multiple languages an advantage</li><li>Ability to multi-task and work independently.</li><li>High level of attention to detail.</li><li>Positive attitude and ability to overcome rejection from sales leads.</li></ul>Education and Experience:<ul><li>Experience in virtual sales or customer service experience an advantage.</li><li>Experience in the freight forwarding or logistics industry is required.</li><li>Familiarity with CRM software (e.g., Salesforce, HubSpot) is an advantage.</li><li>Ability to build rapport and maintain relationships with clients.</li></ul> What We Offer: <ul><li>Competitive remuneration package including a personalised sales incentive plan</li><li>Work performance indicators such as customer calls per week, and quotation activity will be flexible and personal to each individual.</li><li>Flexibility on location and office alignment, depending on personal circumstances</li><li>Training and development</li><li>Friendly, fun and relaxed culture</li><li>Access to OIA University 1000's of courses for personal and professional development</li><li>Milestone recognition and participation various employee recognition competitions</li><li>Opportunities for career development and advancement.</li></ul>

Career Opportunities: Client Relations Specialist (4159)

Phoenix Estimations Inc

Office Timing: 6:00 PM &ndash; 2:00 AM (Night Shift) Company: Phoenix Estimations Inc.Job OverviewWe are looking for a highly motivated Customer Outreach &amp; Client Relations Specialist to join our team. The ideal candidate will be responsible for contacting customers, maintaining communication, and building strong relationships. This role involves calling clients, understanding their needs, addressing concerns, and convincing them to engage with our services professionally.Key Responsibilities<ul><li>Make outbound calls to existing and potential clients.</li><li>Explain company services clearly and persuasively.</li><li>Maintain excellent customer relationships through regular communication.</li><li>Follow up on leads, inquiries, and ongoing projects.</li><li>Gather client requirements and coordinate with internal teams.</li><li>Handle basic customer questions, concerns, and service-related issues.</li><li>Maintain call logs and communication records in the system.</li><li>Represent the company professionally at all times.</li></ul>Requirements<ul><li>Strong communication and convincing skills (English required; additional languages are a plus).</li><li>Previous experience in customer service, sales, or call handling preferred.</li><li>Ability to work the night shift (6 PM &ndash; 2 AM).</li><li>Positive attitude, confidence, and strong interpersonal skills.</li><li>Basic computer knowledge (email, CRM tools, spreadsheets).</li><li>Ability to work independently and as part of a team.</li></ul>Benefits<ul><li>Competitive salary</li><li>Professional training provided</li><li>Growth opportunities within the company</li><li>Supportive and friendly work environment</li></ul>Job Types: Full-time, Contract Contract length: 3 monthsPay: Rs50,000.00 - Rs80,000.00 per monthEducation:<ul><li>Bachelor's (Preferred)</li></ul>Language:<ul><li>English (Preferred)</li></ul>Work Location: In person

Customer Success Representative-Female Staff

BB Holdings

Customer Relations Specialist Location: Lahore (On-site) Job Type: Full-timeWe are looking for a highly motivated and customer-focused Customer Relations Specialist to join our growing team. This role is ideal for individuals with 1.5 to 2 years of experience in client services or customer success, especially in UK and USA-based campaigns. However, freshers with excellent communication skills and a strong passion for customer service are also encouraged to apply.As a Customer Relations Specialist, you will be the primary point of contact for our clients, responsible for delivering exceptional support, resolving issues efficiently, and ensuring a positive overall customer experience.Key Responsibilities<ul><li>Respond to customer inquiries, concerns, and support requests via phone and email in a timely and professional manner</li><li>Resolve customer complaints and troubleshoot technical issues to ensure high levels of customer satisfaction</li><li>Maintain comprehensive knowledge of our products and services, staying up to date on new features and updates</li><li>Process orders, returns, and exchanges; escalate issues to relevant departments as needed</li><li>Accurately log and track customer interactions using CRM tools for future reference and reporting</li><li>Follow up on unresolved issues to ensure timely resolution and customer satisfaction</li><li>Collaborate with internal departments (e.g., Sales, Product Development, and Marketing) to address client needs and improve service delivery</li><li>Share feedback and insights on recurring issues or customer trends to support process improvements</li><li>Participate in ongoing training to enhance service skills and product knowledge</li></ul>Qualifications<ul><li>Fresh graduates are welcome to apply</li><li>1.5 to 2 years of experience in a customer support or client services role is preferred</li><li>Strong communication skills in both verbal and written English, with a professional and empathetic tone</li><li>Excellent problem-solving abilities and the confidence to manage challenging situations</li><li>Ability to multitask and handle multiple client issues simultaneously</li><li>Comfortable working under pressure and meeting deadlines while maintaining accuracy</li><li>A positive, proactive attitude and a passion for customer success</li><li>Experience in technical troubleshooting or in an international BPO/call center environment is a plus.</li><li>Age Limit: Under 40</li></ul>Why Join Us?<ul><li>Competitive salary and benefits package</li><li>Opportunities for career growth and professional development</li><li>A supportive, collaborative, and dynamic team environment</li><li>A chance to work with a diverse group focused on delivering top-tier customer experiences</li></ul>Perks &amp; Benefits<ul><li>Monday to Friday schedule</li><li>Weekends off</li><li>No rotational shifts or off</li><li>Lunch on the house! (Enjoy delicious Desi, Chinese, Continental, and Fast Food options.)</li></ul>Shift Timings<ul><li>Summer: 01:00 PM &ndash; 10:00 PM</li><li>Winter: 02:00 PM &ndash; 11:00 PM</li></ul>Note: This is an on-site role. Remote work is not available for this position. Commute: Applicants must be able to commute to Lahore.Job Type: Full-timePay: Rs70,000.00 - Rs100,000.00 per monthWork Location: In person

Customer Relations Specialist

Upbeatz Investments

Position: Client Relations Executive Location: KSA Employment Type: Full-timeAbout the RoleAbout the RoleWe are seeking a motivated and client-focused Client Relations Executive to join our growing consultancy team in KSA. The ideal candidate will play a key role in managing client relationships, ensuring a smooth service experience, and supporting the delivery of business setup and corporate services. This position requires excellent communication, coordination, and organizational skills to maintain long-term client satisfaction and trust.Key Responsibilities<ul><li>Serve as the primary point of contact for clients and ensure their needs are met promptly and professionally.</li><li>Coordinate with internal departments to facilitate seamless service delivery.</li><li>Maintain and strengthen client relationships through regular communication and follow-up.</li><li>Prepare proposals, reports, and necessary documentation for client engagements.</li><li>Assist in processing company formation and related business documentation.</li><li>Identify opportunities to enhance client experience and streamline internal processes.</li><li>Maintain accurate records of client interactions, projects, and progress updates.</li></ul>Requirements<ul><li>Bachelor&rsquo;s degree in Business Administration, Marketing, or a related field.</li><li>Proven experience in client relations, business support, or consultancy services.</li><li>Strong interpersonal and communication skills.</li><li>Excellent organizational and multitasking abilities.</li><li>Proficiency in MS Office applications.</li><li>Willingness to work onsite in KSA.</li></ul>What We Offer<ul><li>Competitive salary and benefits package</li><li>Supportive and collaborative team environment</li><li>Opportunities for growth within a leading business consultancy</li></ul>Job Type: Full-time

Client Relations Executive - KSA

HBS Group

<div>
 
 We are seeking a polished and proactive Receptionist to join our team. In this client-facing role, you will play a key part in delivering exceptional service throughout the client journey&mdash;ensuring a seamless experience from initial contact to ongoing support&mdash;while strictly adhering to our policies on confidentiality and professionalism.
 
 
 As a representative of our brand, you will interact with clients across various channels, address inquiries, resolve concerns, and promote our services with clarity and confidence. A commitment to excellence, discretion, and client satisfaction is essential.
 
 
 
 
 
 Key Responsibilities:
 
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 Serve as the first point of contact for clients, providing prompt and professional assistance.
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 Manage client communications via phone, email, and in person with a high level of service.
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 Present and explain company services to new and existing clients clearly and accurately.
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 Maintain accurate and up-to-date client records and interaction logs.
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 Handle client concerns or complaints with efficiency, empathy, and resolution-focused communication.
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 Coordinate with internal departments to ensure smooth service delivery.
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 Uphold company policies and maintain strict confidentiality in all client dealings.
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 </ul>
 
 
 
 
 Requirements:
 
 <ul>
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 Minimum 1 years of UAE-based experience in a customer service or client relations role (required).
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 Bachelor&rsquo;s degree (preferred).
 </li>
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 Excellent verbal and written communication skills in English.
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 Professional appearance and strong interpersonal skills.
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 Discreet, reliable, and customer-focused attitude.
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 High attention to detail and the ability to multitask in a fast-paced environment.
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 Experience dealing with high-net-worth individuals (HNWI) or VIP clients is an advantage.
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 Previous experience in luxury sectors such as high-end retail, hospitality, or finance is preferred.
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 </ul>
 
 
 
 
 Salary: AED 5000- AED 6000
 
 
 
 
 
 Work Schedule:
 
 
 Monday to Friday | 9:00 AM &ndash; 6:00 PM
 
 
 Saturday -Remote I 9:00 AM - 1:00 PM
 
</div>

Receptionist

SFAI Qatar

The Client Relations Officer is responsible for building and maintaining strong relationships with clients to ensure high-quality delivery of outsourced manpower services. This role serves as the main communication link between clients and internal departments, ensuring client satisfaction, service compliance, and business continuity.Key Responsibilities&middot; Serve as the main point of contact for assigned client accounts and ensure consistent communication.&middot; Coordinate manpower deployment with internal departments (HR, Recruitment, Payroll, and Operations).&middot; Address client requests, concerns, and feedback promptly and professionally.&middot; Monitor staff performance, attendance, and compliance with contractual terms.&middot; Support the preparation and renewal of client contracts and service agreements.&middot; Ensure timely submission of documentation such as invoices, timesheets, and NOCs.&middot; Conduct regular client meetings to review service performance and identify improvement areas.&middot; Assist in identifying new business opportunities within existing client accounts.&middot; Prepare regular client reports and maintain updated client records.Qualifications&middot; Bachelor&rsquo;s degree in Business Administration, Human Resources, Marketing, or related field.&middot; Minimum 3&ndash;5 years of experience in client relations or account management, preferably in outsourcing, manpower supply, or facility management sectors in Qatar or GCC.&middot; Excellent communication skills in English (Arabic is an advantage).&middot; Strong knowledge of Qatar Labour Law and HR procedures for outsourced staff.&middot; Proficient in Microsoft Office applications.Key Competencies&middot; Strong interpersonal and customer service skills.&middot; Effective problem-solving and conflict resolution abilities.&middot; Excellent time management and organizational skills.&middot; Negotiation and presentation capability.&middot; Ability to work independently and handle pressure in a fast-paced environment.Additional Requirements&middot; Experience with clients in healthcare, oil &amp; gas, or retail sectors preferred.&middot; Transferable visa with NOC.Job Type: Full-timePay: QAR4,500.00 per month

Client Relations Officer

Whyletz

Whyletz Dubai office seeks a passionate Client Relations Executive / Account Executive to join our growing team.Responsibilities<ul><li>Manage client relationships and oversee branding projects from inception to completion</li><li>Oversee the execution of branding projects ensuring adherence to timelines and budgets</li><li>Prioritize projects and tasks to meet deadlines and client expectations</li><li>Identify and pursue cross-selling and up-selling opportunities to increase client revenue and agency growth</li><li>Collaborate with the creative team to deliver high-quality brand-aligned deliverables</li><li>Identify and address potential client issues to maintain positive relationships</li><li>Contribute to agency success by sharing insights and suggesting improvements</li></ul>Requirements<ul><li>Excellent communication and interpersonal skills</li><li>Strong understanding of branding principles</li><li>Exceptional organizational and time management skills</li><li>Proven track record of client relationship growth</li><li>Proactive and results-oriented approach to work</li><li>Ability to work independently and as part of a team</li></ul>Job Benefits<ul><li>Work with a fast-growing &amp; innovative branding agency</li><li>Collaborate with a young and talented team</li><li>Talent development &amp; personal growth</li></ul>Job Types: Full-time, Permanent

Client Relations Executive

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