client relationship executive

Kreston Menon

<p>Kreston Menon is looking for a results-driven Client Service Executive with strong sales capabilities to promote our services and expand our client base.</p><p><b>Key Responsibilities: </b></p><ul><li>Develop and execute business development strategies</li><li>Identify and generate new business opportunities</li><li>Build and maintain client relationships</li><li>Conduct client meetings, presentations, and follow-ups</li><li>Achieve business development targets and contribute to revenue growth</li><li>Monitor market trends and competitor activity</li></ul><p><b>Required Skills &amp; Qualifications</b></p><ul><li>Bachelor&rsquo;s degree in marketing, business, or related field</li><li>Proven experience in business development and Client Service (preferably in UAE)</li><li>Strong communication, negotiation, and presentation skills</li><li>Ability to work</li><li>Valid UAE Driving License (Mandatory)</li></ul><p><b>Preferred</b></p><p>Experience in professional services / consultancy sector</p><p>Existing client network in UAE market</p><p>Interested candidates can send their CV to DSO@krestonmenon.com with the subject line &ldquo;Client Service Executive DSO Branch&rdquo;</p><p>Pay: From AED4,000.00 per month</p><p>Work Location: In person</p>

Client Service Executive (DSO Branch)

Mugshei

<p>Job Description: IMMEDIATE HIRING &ndash; Client Relations Executive | USA Market</p><p>MUGSHEI Pvt. Ltd. is <b>immediately hiring</b> confident Client Relations Executives to join our expanding international sales department. If you enjoy interacting with customers, building relationships, and closing sales, this role is for you.</p><p>This position offers an excellent opportunity for both experienced professionals and fresh graduates looking to start a career in international B2B sales.</p><p>Position Details</p><ul><li>Full-Time</li><li>Garden Town, Lahore</li><li>Night Shift (8 PM &ndash; 5 AM)</li><li>Immediate Joining</li><li>Salary: PKR 55,000 &ndash; PKR 100,000</li></ul><p>Key Responsibilities</p><ul><li>Handle inbound inquiries from international customers.</li><li>Recommend suitable packaging solutions.</li><li>Build and maintain long-term client relationships.</li><li>Follow up on customer inquiries.</li><li>Maintain accurate CRM records.</li><li>Meet sales KPIs.</li></ul><p>We're Looking For</p><ul><li>Excellent English communication.</li><li>Strong customer service and persuasion skills.</li><li>Sales or call center experience is preferred.</li><li>Fresh graduates with exceptional English are welcome.</li><li>Positive attitude and willingness to learn.</li></ul><p>Benefits</p><ul><li>Competitive salary.</li><li>Attractive commission plan.</li><li>Paid training.</li><li>Growth opportunities.</li><li>Friendly workplace.</li></ul><p><b>Apply Today via WhatsApp: 0301-9706300</b></p><p>Pay: Rs55,000.00 - Rs100,000.00 per month</p><p>Work Location: In person</p>

IMMEDIATE HIRING – Client Relations Executive (International Sales)

Al Maraghi Auto repairs

<p><b>Qualification:</b></p><ul><li>Education level: ITI/B.Tech in Mechanical engineering</li><li>GCC Experience:1-3 Years of experience in the front office</li><li>Gender: Male</li><li>Language : Arabic (Native)</li></ul><p><b>Job Overview:</b></p><p>The <b>Customer Relations Executive</b> should be a customer-oriented professional who understands customer needs, ensures satisfaction, and drives long-term retention, while being process-oriented and possessing strong analytical, problem-solving, and sales skills. And must also be flexible, adapting to the evolving demands of the role</p><p>Responsibilities and Duties:</p><p>&middot; <b>Vehicle Conversion:</b></p><p>o Lead Conversion: Convert the leads coming from multiple sources to meet the vehicle conversion target as organization&rsquo;s demand (new &amp; Existing)</p><p>&sect; Social media enquiries</p><p>&sect; Google Ads</p><p>&sect; Inbound calls</p><p>&sect; Other Marketing Campaigns</p><p>o Customer Retention: Meet retention targets through timely service reminders.</p><p>o Discontinued customers: Approach discontinued customers through various methods to convert them and achieve company-set retention target numbers or percentages.</p><p>o Service campaigns &amp; events: Promote events and campaigns effectively to achieve customer targets set for each event.</p><p>Follow the company-defined processes and flowcharts to manage the above leads effectively.</p><p>Timely follow-ups, proper conversions, system updates, appointment scheduling, reconfirmation, and rescheduling must be carried out systematically throughout all stages of the process.</p><p>&middot; <b>Upselling &amp; Cross selling</b></p><p>o Maximize the conversion from body shop enquiries through proactive engagement</p><p>o Assist other branches by redirecting or converting potential leads relevant to their location.</p><p>o Meet the company set target for promoting available company products and Value-added services (Extended warranty &amp; Service contract)</p><p>&middot; <b>Customer Satisfaction:</b></p><p>o Provide special attention to customers who have scheduled appointments, ensuring a smooth and trouble-free experience from vehicle reception</p><p>o Post Service follow up: Conduct follow-up calls to identify any service gaps, offer appropriate solutions, and escalate serious issues to management for prompt resolution</p><p>o Track, monitor, update, and maintain records of all reported customer concerns to ensure timely resolution and continuous improvement.</p><ul><li><b>Reporting &amp; Analysis:</b></li></ul><p>o Ensure timely submission of daily reports without fail</p><p>o Maintain all relevant reports, including performance, achievement, and operational records.</p><p>o Promptly address any immediate or urgent concerns with the reporting manager.</p><p>o Prepare and analyze performance reports in depth, and provide Action Plans for daily, weekly, monthly, quarterly, and annual review meetings.</p><p>&middot; <b>Others</b></p><p>o Flexible to take on receptionist and service advisor responsibilities as required by company needs</p><p>Job Type: Full-time</p><p>Application Question(s):</p><ul><li>Do you know Arabic ?</li></ul><p>Work Location: In person</p>

Customer Relation Executive (Male)

Nexus Analytica

<h2><strong>Purpose of the Role</strong></h2><p>The Client Delivery Manager is the single point of accountability for the delivery of a major enterprise software platform to a large utility client. The role owns the client relationship day-to-day, drives contractual milestones through to formal acceptance, and protects both the delivery schedule and the commercial terms of the contract.</p><p>This is a governance and relationship role, not an engineering one. The postholder works in partnership with CTO and  with a Product Manager who owns scope definition, and with Business Development Director who owns the commercial relationship above the project.</p><h2><strong>Key Responsibilities</strong></h2><h2><i><strong>Client Relationship</strong></i></h2><ul><li>Act as the client's primary point of contact for all delivery matters.</li><li>Run the weekly status meeting and issue the written status report and action log.</li><li>Maintain and actively manage the client stakeholder map — control centre engineers, IT, procurement, and the executive sponsor.</li><li>Escalate early and in writing. No issue should reach the company first from the client's side.</li></ul><h2><i><strong>Delivery Governance</strong></i></h2><ul><li>Own the master schedule and drive it against contractual milestones.</li><li>Maintain the RAID log (risks, assumptions, issues, dependencies) and review it weekly with the delivery team.</li><li>Coordinate FAT, SAT, UAT, training, and go-live readiness in partnership with the Technical Delivery Lead.</li><li>Chair the bi-weekly steering committee with both executive sponsors.</li></ul><h2><i><strong>Commercial Protection</strong></i></h2><ul><li>Drive milestone acceptance sign-offs, which are the contractual triggers for invoicing.</li><li>Enforce change control: no scope moves without a documented, priced, and signed change request.</li><li>Flag margin risk, schedule slippage, and dependency failures to the Delivery Director before they translate into cost.</li><li>Support Business Development on change order pricing and expansion opportunities.</li></ul><h2><i><strong>Internal Coordination</strong></i></h2><ul><li>Translate client requirements and complaints into work the engineering team can consume.</li><li>Interface with the Product Manager on scope definition and backlog priority, protecting the product roadmap from unmanaged client-specific demands.</li><li>Direct the Project Coordinator on documentation, minutes, trackers, and the invoicing pack.</li><li>Shield the engineering team from unmanaged client interruption.</li></ul><h2><i><strong>Post Go-Live</strong></i></h2><ul><li>Transition the account into support and SLA governance.</li><li>Identify follow-on work and hand qualified opportunities to Business Development.</li></ul><p> </p><h2><strong>Requirements</strong></h2><h2><i><strong>Essential</strong></i></h2><ul><li>Bachelor's degree in engineering, computer science, or a related field.</li><li>Seven or more years in delivery or project management of enterprise software for large organisations.</li><li>Demonstrated experience delivering to Egyptian utility, government, or state-owned clients — including procurement culture, approval chains, and formal correspondence.</li><li>Track record of owning contractual milestones through to client acceptance and payment.</li><li>Strong technical literacy: able to read architecture diagrams, interrogate estimates, and recognise when an engineering explanation does not hold.</li><li>Fluent Arabic and English, including formal written reporting (French or German is a plus).</li></ul><h2><i><strong>Desirable</strong></i></h2><ul><li>Exposure to SCADA, EMS, ADMS, or OT environments in any capacity.</li><li>Familiarity with utility control centre operations.</li><li>PMP, PRINCE2, or an equivalent project management qualification.</li><li>Prior experience working with transmission or distribution utilities.</li></ul><h2><i><strong>Attributes</strong></i></h2><ul><li>Comfortable being the person who says no to the client.</li><li>Writes clearly and often — the paper trail is part of the job.</li><li>Curious about the technical domain without wanting to do the technical work.</li></ul><p> </p><h2><strong>Success Measures — First 12 Months</strong></h2><ul><li>Milestone acceptance sign-offs obtained on or ahead of contractual dates.</li><li>Collections achieved against invoiced milestones.</li><li>Zero unpriced scope delivered.</li><li>Client escalations resolved at project level rather than escalated to executive level.</li><li>Steering committee cadence maintained without slippage.</li></ul><p> </p><h2> </h2>

Client Delivery Manager - NexusGRID

<div><p>The Executive Director &ndash; Clients &amp; Growth will provide senior leadership for WSP&rsquo;s client agenda across the Middle East (ME), with a clear focus on deepening client relationships, strengthening client engagement, and improving the way we bring the best of WSP to our clients.<br>
</p><p><br>
This role will help develop a Strategic Pursuit team identifying and positioning WSP for success in winning major projects &amp; programmes as well as ensuring our prospects follow the ME governance and sign off process.
<br>
Working closely with the Regional Leadership Team, Business Unit Leaders, Client Experience, Operations, Finance, Commercial, and global colleagues, the role will connect teams across our business units and geographies to develop integrated client solutions, improve opportunity conversion, and strengthen long-term client value.</p></div>
<br><div><p><b>Your New Role, What&rsquo;s Involved?<br>
</b></p><p></p><p><b>Client &amp; Key Account Leadership
</b></p><ul><li><div>Lead senior Client engagement across priority accounts, ensuring clear relationship ownership, proactive engagement plans, and consistent executive-level connectivity.
</div></li><li><div>Act as executive sponsor for select priority Clients, supporting long-term relationship development, client satisfaction, and account growth.
</div></li><li><div>Translate Board, regional, and global strategic priorities into actionable growth strategies and measurable business outcomes.
</div></li><li><div>Be the primary point of contact for the Global Client Programme (GCP), leveraging the best that WSP has to offer Globally to the ME region.
</div></li><li><div>Identify emerging market trends, client needs, sector developments and opportunities to strengthen WSP&rsquo;s market position. Champion a client-centric approach that enhances client value, market influence, and long-term profitable growth.<br>
</div></li></ul><p></p><p><b>Client Engagement &amp; Opportunity Development
</b></p><ul><li><div>Provide regular updates to regional leadership on growth performance, market positioning, key opportunities, client priorities, and potential risks.
</div></li><li><div>Support senior decision-making on market opportunities, strategic partnerships, major pursuits, client investment and portfolio growth.
</div></li><li><div>Represent the region in senior leadership discussions, strategic reviews, client meetings and key market engagements.
</div></li><li><div>Ensure growth plans are aligned with WSP&rsquo;s governance requirements, commercial priorities, risk considerations and long-term business objectives.<br>
</div></li></ul><p></p><p><b>Project &amp; Technical Connectivity
</b></p><ul><li><div>Partner with technical and project leaders to ensure client commitments are supported by robust delivery, capability, quality, safety, and commercial discipline.
</div></li><li><div>Help teams across all business units translate client priorities into clear scopes, responsive solutions, and practical delivery approaches.<br>
</div></li></ul><p></p><p><b>P&amp;L, Operations &amp; Governance
</b></p><ul><li><div>Drive sustainable revenue growth and profitable business performance through disciplined client growth and opportunity management.
</div></li><li><div>Support pipeline management, forecasting, pursuit prioritisation, and performance tracking against strategic growth objectives.
</div></li><li><div>Establish clear performance measures for client growth, key accounts, opportunity conversion, market development, and revenue growth.
</div></li><li><div>Ensure growth opportunities are commercially sound, deliverable, and aligned with WSP&rsquo;s risk appetite and strategic priorities.
</div></li><li><div>Work closely with Finance, Commercial, and Business Unit leadership to monitor pipeline strength, revenue outlook, profitability, and strategic risk.
</div></li><li><div>Provide leadership during complex negotiations, sensitive client situations, and high-value strategic pursuits.<br>
</div></li></ul><p></p><p><b>Organisation, People and Culture
</b></p><ul><li><div>Provide inspirational leadership to diverse and multidisciplinary teams, fostering a high-performing, client-focused, and growth-oriented culture.
</div></li><li><div>Build leadership capability through talent development, succession planning, coaching, and employee engagement.
</div></li><li><div>Foster a culture of collaboration, inclusion, technical excellence, integrity, safety, and high ethical standards across teams.
</div></li><li><div>Encourage teams to work across business lines, sectors, and geographies to bring the best of WSP to clients.
</div></li><li><div>Champion WSP&rsquo;s values, ways of working, and commitment to responsible, ethical, and inclusive leadership.</div></li></ul></div>
<br><div><ul><li><div>A degree in Business, Engineering, Architecture, Planning, Marketing, or a related discipline. A postgraduate qualification, such as an MBA or equivalent would be preferred.
</div></li><li><div>15+ years of senior leadership experience in client leadership, client engagement, business development, market leadership, executive account management, or commercial leadership within the professional services, consulting, engineering, infrastructure, construction, advisory, or related industries.
</div></li><li><div>Proven experience operating at Executive Director, regional leadership, or senior enterprise leadership level within a complex regional or global organisation.
</div></li><li><div>A strong track record of delivering sustainable revenue growth, expanding market presence, and developing strategic client relationships.
</div></li><li><div>Experience developing and executing growth strategies, strategic account programmes, market expansion initiatives, and major pursuit strategies.
</div></li><li><div>Deep understanding of the Middle East market, including major public and private sector clients, government entities, priority sectors, procurement models, and market dynamics.
</div></li><li><div>Proven success leading executive-level client engagement, complex pursuits, high-value business opportunities, and strategic negotiations.
</div></li><li><div>Strong commercial acumen, with experience managing growth pipelines, forecasting, opportunity prioritisation, and performance against strategic objectives.
</div></li><li><div>Experience contributing to P&amp;L outcomes, profitable growth, business planning, and commercially disciplined decision-making.
</div></li><li><div>Experience supporting Executive Committee or Board-level reporting, strategic reviews, investment recommendations, or senior governance forums would be advantageous.
</div></li><li><div>Excellent leadership, communication, negotiation, influencing, and stakeholder management skills.
</div></li><li><div>Ability to build trusted relationships and influence at C-suite, senior executive, government, and client leadership levels.
</div></li><li><div>Experience supporting Executive Committee or Board-level reporting, strategic reviews, investment recommendations, or senior governance forums would be advantageous.
</div></li><li><div>Excellent leadership, communication, negotiation, influencing, and stakeholder management skills.
</div></li><li><div>Strong understanding of governance, risk management, quality, operational delivery, and commercial decision-making in a complex regional environment.
</div></li><li><div>A strong commitment to ethical leadership, inclusion, safety, quality, client service, and responsible business growth.
</div></li></ul><p><b>Imagine a better future for you and a better future for us all.
</b></p><p>Join our close-knit community of talented individuals who share your passion for making a positive impact. Our global team includes more than 69,000 employees, working together to make a difference in communities both close to home and around the world.
 </p><p><b>With us, you can. Apply today.</b></p></div>

Executive Director - Clients & Growth (UAE/KSA)

Beau Security & Investigations Inc.

<div><p>One of the nation's premier security and investigative firms is looking for a South Florida / Miami Director of Security Operations &amp; Business Development. Our company provides executive protection, uniformed security, corporate investigations, intelligence, and risk management services to Fortune 500 companies, luxury residential properties, commercial real estate, financial institutions, hospitality, healthcare, retail, and high-profile clients.</p>
<p>
With more than 40 years of experience protecting people, property, and reputations, we are expanding our South Florida operations and are seeking an experienced security executive to lead our Miami office.</p>
<p><b>
Position Overview</b></p>
<p>
We are seeking a highly motivated Director of Security Operations &amp; Business Development to oversee all aspects of our South Florida security operations while driving new business growth throughout the region.</p>
<p>
The ideal candidate is a former law enforcement executive or senior security professional with extensive experience managing security personnel, overseeing field operations, developing client relationships, and generating new business opportunities.</p>
<p>
This is a leadership position for someone who is equally comfortable managing large security teams, meeting with CEOs and property managers, responding to client emergencies, and closing new accounts.</p>
<p><b>
Responsibilities</b></p>
<p><b>
Operations Leadership</b></p>
<ul><li>
Oversee daily security operations throughout South Florida</li><li>
Recruit, interview, hire, train, and mentor security personnel</li><li>
Supervise field supervisors and site management teams</li><li>
Ensure compliance with all company policies and Florida licensing requirements</li><li>
Conduct site inspections and quality assurance audits</li><li>
Manage scheduling, staffing levels, and operational coverage</li><li>
Respond to client concerns and operational emergencies</li><li>
Develop post orders and operational procedures</li><li>
Maintain high standards of professionalism and customer service</li></ul>
<p><b>
Client Management</b></p>
<ul><li>
Serve as the primary relationship manager for assigned accounts</li><li>
Conduct regular client meetings and security reviews</li><li>
Identify opportunities to expand existing services</li><li>
Ensure contract compliance and client satisfaction</li><li>
Resolve service issues quickly and professionally</li></ul>
<p><b>
Business Development</b></p>
<ul><li>
Develop new business throughout South Florida</li><li>
Build relationships with:</li><li><ul><li>
Commercial real estate firms</li><li>
Property management companies</li><li>
Luxury residential buildings</li><li>
Hospitality organizations</li><li>
Construction companies</li><li>
Healthcare facilities</li><li>
Retail organizations</li><li>
Corporate clients</li></ul>
</li><li>Network within the business community</li><li>
Attend industry and networking events</li><li>
Respond to RFPs and prepare proposals</li><li>
Conduct security assessments for prospective clients</li><li>
Meet or exceed annual sales goals</li><li>
Collaborate with executive leadership on regional growth strategies</li></ul>
<p><b>
Administrative Responsibilities</b></p>
<ul><li>
Prepare operational reports</li><li>
Monitor budgets and profitability</li><li>
Assist with contract pricing</li><li>
Review incident reports and investigations</li><li>
Ensure accurate documentation and compliance</li><li>
Coordinate with HR and executive leadership</li></ul>
<p><b>
Qualifications</b></p>
<p><b>
Required</b></p>
<ul><li>
Former law enforcement officer, supervisor, or command-level professional <b>preferred</b></li><li>
Minimum 10 years of security management or law enforcement leadership experience</li><li>
Minimum 5 years managing security personnel</li><li>
Proven experience overseeing multiple security contracts</li><li>
Demonstrated business development or sales success</li><li>
Excellent leadership and communication skills</li><li>
Strong organizational and problem-solving abilities</li><li>
Professional appearance and demeanor</li><li>
Valid driver's license</li><li>
Ability to travel throughout South Florida</li></ul>
<p><b>
Preferred</b></p>
<ul><li>
Florida Class &quot;B&quot; Security Agency Manager license (or ability to obtain)</li><li>
Experience with executive protection or corporate security</li><li>
Existing network within the South Florida business community</li><li>
Experience with commercial real estate, hospitality, healthcare, or luxury residential security</li><li>
Bachelor's degree in Criminal Justice, Business, or a related field</li></ul>
<p><b>
Compensation</b></p>
<p>
We offer a competitive compensation package that rewards both operational excellence and business development success.</p>
<p>
Compensation may include:</p>
<ul><li>
Competitive base salary</li><li>
Performance bonus</li><li>
New business commission opportunities</li><li>
Health benefits</li><li>
Paid time off</li><li>
Professional development</li><li>
Opportunity for advancement within a nationally recognized security and investigations firm</li></ul>
<p><b>
What We're Looking For</b></p>
<p>
The successful candidate is:</p>
<ul><li>
A natural leader who earns respect from clients and employees</li><li>
A relationship builder who enjoys networking and developing new business</li><li>
Comfortable making operational decisions independently</li><li>
Detail-oriented without losing sight of the bigger picture</li><li>
Professional, accountable, and driven to grow a successful regional operation</li></ul>
<p>
If you're looking for an opportunity to build a market, grow a team, and make a measurable impact with one of the industry's most respected security firms, we'd like to hear from you.</p>
<p><b>
To Apply:</b> Please submit your resume along with a brief cover letter outlining your operational leadership experience and business development accomplishments.</p></div><p></p>

Director of Security Operations & Business Development

Golden hawk technologies pvt ltd

<p>Job Summary:</p><p>The Client Support Executive will be responsible for managing daily operational requests received from the client, coordinating job progression, and ensuring a high level of client satisfaction. The role also includes inbound sales handling, job conversion, and identifying opportunities to grow the client account through proactive engagement and relationship management. This is a fast-paced, performance-driven role suited to individuals who are motivated, disciplined, andcommitted to delivering and exceeding targets while maintaining professional client communication.</p><p>Roles and Responsibilities:</p><p>● Manage and respond to daily operational job requests received from the client</p><p>● Coordinate job progression with internal teams and contractors to ensure timely delivery</p><p>● Handle inbound sales requests, prepare job scopes, and close jobs efficiently</p><p>● Actively engage in business development within the existing client account</p><p>● Maintain strong client relationships and ensure high client satisfaction levels</p><p>● Monitor job statuses, follow up on pending actions, and resolve issues proactively</p><p>● Ensure all client communication is professional, accurate, and timely</p><p>● Meet and exceed assigned sales, conversion, and performance targets</p><p>● Maintain accurate records in CRM / internal systems</p><p>● Support continuous improvement in processes and client experience</p><p>Competencies:</p><p>● Strong communication and negotiation skills</p><p>● Sales and closing capability</p><p>● Client handling and relationship management</p><p>● Time management and multitasking</p><p>● Problem-solving and decision-making</p><p>● Ability to work under pressure in a fast-paced environment</p><p>● Strong organisational and follow-up skills</p><p>Job Type: Full time on-site</p><p>Location: DHA Phase 2, Islamabad</p><p>Timings: 12:00pm - 09:00pm / 1:00pm - 10:00pm / 2:00pm -11:00pm</p><p>Work Location: In person</p><p>Pay: Rs85,000.00 - Rs95,000.00 per month</p><p>Work Location: In person</p>

Client Support Executive

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