client support specialist

customer success specialist Jobs in Islamabad

customer success specialist

associate - client services Jobs in Islamabad

associate - client services

client success manager – 1 Jobs in Islamabad

client success manager – 1

client success manager – 3 Jobs in Islamabad

client success manager – 3

client relationship manager

Atlantis BPO Solutions Private Limited

<p><b>Job Title:</b> Client Relationship Manager (CRM)<br/><b>Company:</b> Atlantis Tech<br/><b>Location:</b> Islamabad, Pakistan <i>(Onsite)</i><br/><b>Job Type:</b> Full-Time | Night Shift (US Hours) | 6:00 PM &ndash; 3:00 AM</p><p><b>About the Role:</b></p><p>Atlantis Tech is looking for a dynamic <b>Client Relationship Manager</b> who can confidently manage client communication while understanding <b>Sales and Complete Revenue Cycle Management (RCM)</b>. This role is ideal for someone who can build strong relationships, manage client expectations, identify growth opportunities, and coordinate with operational teams to deliver exceptional service.</p><p><b>Key Responsibilities:</b></p><ul><li>Manage and maintain relationships with US-based healthcare clients</li><li>Lead client calls, meetings, follow-ups, and account management</li><li>Support RCM workflows, billing operations, and VMA coordination</li><li>Identify upselling and business growth opportunities</li><li>Resolve client concerns and ensure timely execution</li><li>Track KPIs, performance reports, and client satisfaction</li><li>Coordinate with internal teams for smooth service delivery</li></ul><p><b>Requirements:</b></p><ul><li>Experience in Client Relationship Management</li><li>Knowledge of Sales and business development principles</li><li>Understanding of Revenue Cycle Management (RCM)</li><li>Excellent English communication and presentation skills</li><li>Strong problem-solving and stakeholder management abilities</li><li>Ability to multitask in a fast-paced environment</li><li>Female candidates will be preferred</li><li>Fresh candidates with excellent communication skills may also apply</li></ul><p><b>How to Apply:</b></p><p>Email your updated CV to: <b>careers@atlantis.tech</b> with a Subject Line: <b>Client Relationship Manager (CRM) or directly apply via indeed.</b></p><p>Work Location: In person</p>

Client Relationship Manager

Zones

<div><p><b>Description</b><br>
</p><br>
<br>
Company Overview:<br>
<br>
When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there&rsquo;s really only one: Zones &ndash; First Choice for IT.TM<br>
Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud &amp; Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done. Follow Zones, LLC on Twitter @Zones, and LinkedIn and Facebook.<br>
<br>
Position Overview:<br>
<br>
As the Client Success Manager, you'll be involved in ensuring client satisfaction and success. Your duties include efficient order processing, fostering strong client relationships, addressing customer needs, managing inventory, and contributing to project management efforts. This role demands strong customer service skills, organizational prowess, and the ability to excel in a fast-paced environment while working autonomously.<br>
<br>
What you&rsquo;ll do as the Client Success Manager I<br>
Employees employed in the role of Client Success Manager shall be required to apply their independent mind and demonstrate intellectual abilities in their decision-making.<br>
The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.<ul><li>
Order Fulfillment &ndash; Process orders and quotes in a timely and accurate manner.</li><li>
Relationship Building &ndash; Interact and build relationships with customers on a daily basis.</li><li>
Customer Service &ndash; Provide for Customer operational and reporting needs.</li><li>
Sourcing &ndash; Process, coordinate and manage to off catalog customer requests.</li><li>
Project Management &ndash; Conduct account planning and coordination of needs.</li><li>
A primary focus on new accounts for their first 6 months as well as at risk accounts on the Service Desk.</li></ul><br>
Process
<br>
List critical processes this individual will undertake to achieve targeted results.
<ul><li>Order Fulfillment &ndash; Process orders and quotes in a timely and accurate manner
</li><li>Create quotes and orders flawlessly.</li><li>
Meet or exceed customer/contract SLAs on Quote delivery</li><li>
Meet or exceed customer/contract SLAs on Order placement</li><li>
Continuously monitor open orders and expedite where needed</li><li>
Provide comprehensive and timely communication to customers and Sales</li><li>
Relationship Building &ndash; Develop solid relationships with Zones customers.</li><li>
Interact with customers on a daily basis.</li><li>
Establish relationships with multiple people in multiple departments</li><li>
Constantly communicate outstanding orders, constraints and alternatives.</li><li>
Coordinate and encourage Zones team member interactions with accounts</li><li>
Customer Service &ndash; Provide for Customer operational and reporting needs.</li><li>
Provide proactive action to provide 5 star service.</li><li>
Have a complete understanding of the Zones Service Catalog</li><li>
Be the first and primary line of contact on all customer issues and concerns</li><li>
Engage Sales to coordinate communication of service and needs.</li><li>
Ensure that timely and impactful reporting is provided to the customer</li><li>
Sourcing &ndash; Process, coordinate and manage to off catalog customer requests.</li><li>
Ensure custom catalog maintenance on Zones Connect</li><li>
Process project worksheets for inventory allocations</li><li>
Monitor and coordinate inventory management activities. (Hardware)</li><li>
Monitor and provide support activities on Customer contracts (Software)</li><li>
Project Management &ndash; Conduct account planning and coordination of needs.</li><li>
Actively participate in pipeline growth and maintenance activities</li><li>
Uncover future needs through constant value driven interactions.</li><li>
Understand account dynamics and look for ways to increase profitability</li><li>
Understand Zones automation capabilities and look for opportunities to provide those services to customers.</li><li>
Coordinate with PMO or Enterprise Operations on new customer roll outs</li></ul><br>
.<br>
What you will bring to the team:<ul><li>
Graduate &ndash; Any Specialization.</li><li>
Experience in Enterprise level sales</li><li>
Strong customer service skills and commitment to meet or exceed customer requirements</li><li>
Excellent organization skills and process expertise</li><li>
Ability to work in a fast-paced environment and meet aggressive deadlines</li><li>
Excellent verbal and written communication skills</li><li>
Ability to negotiate, influence, and persuade</li><li>
Analytical with excellent problem-solving skills</li><li>
Ability to work with little or no supervision.</li><li>
Bachelor's degree in business administration or any other Field</li><li>
Minimum 2-3 years of experience.</li></ul><br>
Zones offers a comprehensive Benefits package<br>
At Zones, we are committed to fostering an inclusive and diverse workplace where every team member is valued and supported. We offer life insurance, optional health insurance, EOBI, and a voluntary pension scheme in line with Company policy. Employees also enjoy additional perks such as Complimentary meals, and access to our in-house gym.<br>
We take pride in being an equal opportunity employer and remain dedicated to maintaining a workplace free from discrimination of any kind. If you are passionate about driving innovation in IT, sales, engineering, or operations, Zones provides a dynamic and collaborative environment to help you grow your career.<br>
All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, age, genetic information, or pregnancy.<br>
Job timings: 1:00 PM to 09:30 PM (Pk time)<br>
#LI-UQ1</div>

Client Success Manager – 1

Think Higher Consultants

<p><b>Job Overview:</b></p><p>We are seeking a proactive and results-oriented <b>Business Development Officer</b> to support company growth by identifying new business opportunities, building strong client relationships, and helping expand our market presence. The ideal candidate will play a key role in generating leads, converting prospects, and contributing to overall revenue growth.</p><p><b>Key Responsibilities:</b></p><ul><li>Identify and develop new business opportunities through research, networking, and outreach</li><li>Generate qualified leads and convert prospects into long-term clients</li><li>Build and maintain strong relationships with clients and business partners</li><li>Conduct meetings, presentations, and product/service demonstrations</li><li>Follow up on leads and maintain an active sales pipeline</li><li>Achieve assigned sales and business development targets</li><li>Prepare regular progress reports and market feedback for management</li><li>Collaborate with internal teams to ensure smooth client onboarding and service delivery</li><li>Stay updated on market trends, competitors, and industry developments</li></ul><p><b>Required Skills &amp; Qualifications:</b></p><ul><li>Proven experience in business development, sales, or a similar role</li><li>Strong communication, presentation, and negotiation skills</li><li>Ability to build rapport and maintain professional relationships</li><li>Target-driven mindset with strong problem-solving abilities</li><li>Basic proficiency in MS Office (Word, Excel, PowerPoint)</li><li>Ability to work independently as well as in a team environment</li></ul><p><b>Preferred Qualifications:</b></p><ul><li>Bachelor&rsquo;s degree in Business Administration, Marketing, or a related field</li><li>Experience working with CRM tools</li><li>Understanding of digital marketing or lead generation strategies</li><li>Prior experience in consultancy, education, or service-based industry is a plus</li></ul><p>Work Location: In person</p>

Business Development Manager

Zeta Technologies

<div><div><div><div><div><h2 class="jobSectionHeader"><b>Role Summary</b></h2>
</div></div><div><div>The purpose of this role is to drive sustainable revenue and margin growth while expanding market share by managing a strategic portfolio of high-value corporate accounts. The role exists to identify and convert new business opportunities, strengthen long-term client partnerships, and deliver value-driven solutions that enhance client engagement, retention, and profitability across the assigned territory, while ensuring sales execution is aligned with overall business strategy and growth objectives.
</div></div><div><div><h2 class="jobSectionHeader"><b>Duties And Responsibilities</b></h2>
</div></div><div><div><ul><li>Drive corporate revenue growth by acquiring and retaining key enterprise clients.</li>
<li>Identify and pursue new business opportunities across enterprise, SME, and public sectors.</li>
<li>Ensure deals maintain healthy profitability/margin while meeting client requirements.</li>
<li>Develop and execute strategic sales plans aligned with company goals.</li>
<li>Manage end-to-end tender processes, including bid preparation, pricing, and submissions.</li>
<li>Lead complex negotiations and close high-value corporate and government contracts.</li>
<li>Build and maintain long-term strategic relationships with key accounts and stakeholders.</li>
<li>Represent the company in industry forums, client meetings, and strategic partnerships.</li>
<li>Provide team leadership and mentorship when required to support sales objectives.</li>
<li>Track sales pipeline, forecasts, and performance against KPI&rsquo;s.</li>
</ul></div></div><div><div><h2 class="jobSectionHeader"><b>Job Specifications</b></h2>
</div></div><div><div><ul><li>Bachelor&rsquo;s degree in Business, Marketing, Telecommunications, IT, or a related field.</li>
<li>6&ndash;8 years of experience in corporate sales.</li>
<li>Proven track record of <b>closing high-value enterprise deals.</b></li>
<li>Strong experience in<b> tender/bid management</b>, contract negotiation and deal structuring.</li>
<li>Excellent <b>client relationship management skills.</b></li>
<li>Leadership and team management experience.</li>
<li>Strong analytical skills, including <b>sales forecasting, pipeline management, and profitability analysis.</b></li>
<li>Excellent <b>communication, presentation, and interpersonal skills.</b></li>
</ul></div></div><div><div><h2 class="jobSectionHeader"><b>Location</b></h2>
</div></div><div><div>Corporate Office, I-9/3, Islamabad
</div></div><div><div>No. of position: 1</div></div></div></div></div>

Corporate Sales Manager

HA-Technologies

<p>Job Overview</p><p>We are looking for a Business Development Executive to drive growth by identifying new business opportunities, building strong client relationships, and closing sales for our marketing services. The ideal candidate is target-driven, confident in client communication, and has a strong understanding of digital and traditional marketing solutions.</p><p>Key Responsibilities</p><ul><li>Identify and generate new business leads through calls, emails, LinkedIn, and other channels</li><li>Present and sell marketing services including <b>digital marketing, branding, social media, and advertising solutions</b></li><li>Build and maintain long-term relationships with clients</li><li>Conduct <b>200+ outbound calls per day</b> and follow up with prospects</li><li>Achieve <b>monthly sales targets</b> and contribute to company revenue growth</li><li>Coordinate with marketing and operations teams for proposal development</li><li>Maintain accurate records of leads, follow-ups, and conversions in CRM</li><li>Stay updated on market trends and competitor activities</li></ul><p>Required Skills &amp; Qualifications</p><ul><li>Proven experience as a <b>Business Development Executive / Sales Executive</b> (marketing or agency experience preferred)</li><li>Strong communication, negotiation, and presentation skills</li><li>Ability to understand client needs and propose suitable marketing solutions</li><li>Target-oriented mindset with strong follow-up skills</li><li>Proficiency in MS Excel, email communication, and CRM tools</li><li>Ability to work in a fast-paced, performance-driven environment</li></ul><p>Preferred Skills</p><ul><li>Experience in <b>digital marketing or advertising agencies</b></li><li>Knowledge of SEO, social media marketing, paid ads, or branding services</li><li>B2B sales experience</li><li>Familiarity with lead generation tools and LinkedIn outreach</li></ul><p>Key Performance Indicators (KPIs)</p><ul><li>Daily call and lead generation targets</li><li>Monthly client onboarding and revenue targets</li><li>Conversion rate and follow-up effectiveness</li><li>Client retention and relationship management</li></ul><p>What We Offer</p><ul><li>Competitive salary + <b>performance-based incentives</b></li><li>Professional growth in a <b>fast-growing marketing company</b></li><li>Sales training and career development opportunities</li><li>Supportive and energetic work environment</li></ul><p>Work Location: In person</p>

Sales(Total Commission Based)

HBL Microfinance Bank LTD

<div>
 <p>
  <strong>
   Job Description:
  </strong>
 </p>
 <p>
  <strong>
   Product Development and Innovation:
  </strong>
 </p>
 <p>
  Design, continuously refine, and launch MSME loan products aligned with market needs and regulatory guidelines.
 </p>
 <p>
  Conduct market research to identify customer needs, industry trends / competitor analysis for competitive edge.
 </p>
 <p>
  Develop product pricing, features, and lifecycle strategies.
 </p>
 <p>
  Maintain transparency, ethics, and merit in product development and client interactions, adhering to the bank&rsquo;s core values.
 </p>
 <p>
  <strong>
   Portfolio Management &amp; Innovation:
  </strong>
 </p>
 <p>
  Monitor MSME product performance across branches and regions.
 </p>
 <p>
  Analyze portfolio trends, risk metrics, and customer feedback to optimize offerings.
 </p>
 <p>
  Collaborate with cross functional teams to ensure product sustainability
 </p>
 <p>
  Drive digitization of MSME products through fintech and others partnerships / collaboration.
 </p>
 <p>
  <strong>
   Cross-Functional Coordination &amp; Leadership:
  </strong>
 </p>
 <p>
  Collaborate with departments like Business/Credit, Compliance, Risk, DFI &amp; Communication and Operations to deliver and launch products on time.
 </p>
 <p>
  Work closely with IT team for system development, integration, and automation.
 </p>
 <p>
  Drive product training, documentation, go-to-market plans, and field force enablement.
 </p>
 <p>
  Regular coordination/meetings with internal and external stakeholders on issues / policy / process matters pertaining to Product department.
 </p>
 <p>
  Provide periodic reports / data internal / external stakeholders;
 </p>
 <p>
  Keep proper records of reports/correspondence ensuring safe custody and maintain day to day discipline as per approved policies &amp; procedures of the bank.
 </p>
 <p>
  Any other assignment given by the supervisor from time to time
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Job Specifications:
  </strong>
 </p>
 <p>
  5&ndash;8 years of experience in product development, preferably in MSME or microfinance banking.
 </p>
 <p>
  Strong understanding of MSME sector dynamics, credit risk, and financial inclusion models.
 </p>
 <p>
  Experience with digital financial services and alternate delivery channels is a plus
 </p>
 <p>
  Minimum Bachelor's in Business Administration, Commerce, Finance, Economics, or a related field.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Knowledge / Skills:
  </strong>
 </p>
 <ul>
  <li>
   Strong analytic, and financial modelling skills
  </li>
  <li>
   Deep understanding of microfinance products, client segmentation, and market dynamics
  </li>
  <li>
   Excellence in cross-functional communication and stakeholder management
  </li>
  <li>
   Innovation and Creativity
  </li>
  <li>
   Client-Centric Approach
  </li>
  <li>
   Regulatory and Ethical Compliance
  </li>
  <li>
   Team Leadership and Development
  </li>
  <li>
   Data-Driven Decision Making
  </li>
  <li>
   Negotiation and Relationship Management
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  Last date of apply is 8th June 2026.
 </p>
</div>


Unit Head Product MSME

Recruitment360

<p><b>Job Description</b></p><p><b>Required Skills</b></p><ul><li>At least 3+ for Sr CRM Developer &amp; <b>Lead / Manager position for 6+ years</b> of IT experience performing complex application development projects on the Microsoft stack.</li><li>Hands-on development experience with Dynamics 365 / CRM and/or Power Platform.</li><li>In-depth hands-on knowledge of the Microsoft Dynamics CRM platform, the entity model, security model, and Web services.</li><li>In-depth hands-on knowledge of Canvas and Model Driven applications and the Common Data Service (CDS).</li><li>Experienced in MSSQL; including database tuning, detecting bottlenecks working with SSRS and SSIS</li><li>Extensive .NET Framework and C# development experience including experience with the CRM API, REST/ODATA and SOAP endpoints.</li><li>Hands-on experience architecting solutions that involve Dynamics customization to include server side code, custom business logic, integration modules, workflow assemblies and plug-ins.</li><li>Experience with customizing the Web client and Dynamics CRM for Microsoft Office Outlook.</li><li>Experience with ADO.NET, ASP.NET, Windows Communication and Workflow Foundations.</li><li>Extensive JavaScript, HTML design, and development experience.</li><li>Experience architecting business solutions based on SQL Server database, reporting and integration services.</li><li>Development lifecycle and TFS knowledge</li><li>Experience with object-oriented design and Service Oriented Architectures (SOA).</li><li>Excellent client-facing written and oral communications skills</li><li>Ability to work on client projects on client premises</li><li>Familiarity with agile software delivery methodologies such as Scrum</li></ul><p>Work Location: In person</p>

Microsoft Dynamics 365 Functional Consultant

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