client relationship manager

GULF DIGITAL LLC

Location: Lahore,Pakistan Employment Type: Full-time Reports To: Head of Client Success / Account Director / Sales Lead Salary:PKR 100,000 - 150,000Job SummaryWe are seeking an experienced and proactive Remote Relationship Manager to build, nurture, and grow strong long-term relationships with our clients. As a key member of the team, you&rsquo;ll support clients virtually by understanding their needs, offering tailored solutions, and ensuring exceptional customer satisfaction while driving account growth. Careers Page+1Key Responsibilities<ul><li>Build and maintain strong client relationships through remote channels (email, phone, video calls, chat). Careers Page</li><li>Understand client needs and objectives to recommend appropriate products or services. Careers Page</li><li>Serve as the main point of contact for clients, addressing inquiries and resolving issues promptly. Careers Page</li><li>Conduct virtual meetings and presentations to engage clients and reinforce value. Superworks</li><li>Collaborate with internal teams (Sales, Support, Product) to deliver effective solutions. Careers Page</li><li>Track client feedback, trends, and satisfaction to improve service delivery. Careers Page</li><li>Identify opportunities for upselling, cross-selling, and account expansion. Careers Page</li><li>Achieve performance targets such as retention rates, revenue growth, and client satisfaction scores. Careers Page</li></ul>Required Qualifications<ul><li>Bachelor&rsquo;s degree in Business, Marketing, Communications, or related field (or equivalent experience). Careers Page</li><li>Proven experience in client relationship management, account management, customer success, or a similar role. Careers Page</li><li>Excellent communication skills (written and verbal), especially in virtual settings. Superworks</li><li>Strong interpersonal and problem-solving abilities. Careers Page</li><li>Comfortable using CRM software (e.g., Salesforce, HubSpot) and remote collaboration tools. Careers Page</li><li>Ability to work independently and manage time effectively in a remote environment. Superworks</li></ul>Preferred Skills (optional)<ul><li>Experience in sales, upselling, or business development.</li><li>B2B</li><li>Experience in virtual presentations and client workshops.</li><li>Familiarity with analytics tools or customer feedback platforms.</li></ul>What We Offer<ul><li>Opportunity to work with a global client portfolio.</li><li>Professional growth and career advancement.</li><li>Performance-based incentives.</li></ul>Job Type: Contract Contract length: 24 monthsPay: Rs100,000.00 - Rs150,000.00 per monthExperience:<ul><li>5year: 3 years (Preferred)</li></ul>Work Location: In person

Relationship Manager (Lahore Pakistan)

Business Solutions & Services (BSS) - USA

<div>
 
 Position Summary:
 
 
 
 The Key Account Manager will act as the strategic liaison between BSS and client, responsible for owning the relationship, aligning joint objectives, and ensuring all Go-to-Market (GTM), technical, and operational initiatives are executed with precision and transparency and targets achieved. This is a non-sales, non-marketing role focused on client engagement, governance, issue resolution, and reporting, serving as the single point of accountability from the BSS side.
 
 
 
 Key Responsibilities:
 
 
 
 
 Client Relationship Management
 
 
 
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 Maintain a strong, collaborative working relationship with client's leadership, product, supply chain and marketing teams
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 Represent BSS in all joint planning, review, and governance meetings with client
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 Act as a trusted advisor and escalation point for all project and partnership-related issues
 
 
 
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 </ul>
 
 Program Oversight &amp; Coordination
 
 
 
 <ul>
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 Oversee all GTM execution, resource alignment, and deliverables involving BSS teams (Sales, Marketing, Tech)
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 Track the end-to-end implementation of joint plans, including timelines, KPIs, and dependencies
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 Ensure visibility of progress, blockers, and outcomes to both BSS and client stakeholders
 
 
 
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 </ul>
 
 Governance &amp; Reporting
 
 
 
 <ul>
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 Own the preparation and presentation of Monthly &amp; Quarterly Business Reviews
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 Maintain dashboards and reporting frameworks for KPIs like MQLs, Campaign Impact, Channel Readiness, and Partner Engagement
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 Ensure CRM cleanliness, stakeholder documentation, and reporting discipline across teams
 
 
 
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 </ul>
 
 Risk Management &amp; Issue Resolution
 
 
 
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 Proactively identify risks, misalignments, and coordination gaps and drive timely resolution
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 Escalate critical blockers to BSS leadership with a problem-solving mindset
 
 
 
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 </ul>
 
 Knowledge Management
 
 
 
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 Maintain records of decisions, actions, and knowledge artifacts between BSS and client
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 Ensure onboarding documentation, GTM playbooks, and project trackers are updated and shared
 
 
 
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 </ul>
 
 Stakeholder Coordination
 
 
 
 <ul>
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 Act as the primary liaison between BSS and Client's teams, ensuring timely sharing of updates, deliverables, and escalations
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 Facilitate regular review meetings, steering committees, and progress reporting
 
 
 
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 </ul>
 
 GTM Execution Support
 
 
 
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 Track progress on GTM activities, campaigns, digital rollouts, and partner onboarding tasks
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 Support BSS in aligning execution with client's market priorities and corporate strategy
 
 
 
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 </ul>
 
 Project Management
 
 
 
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 Maintain and update shared dashboards, task trackers, and project timelines
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 Ensure critical milestones are met, and risks are escalated early
 
 
 
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 </ul>
 
 Data &amp; Reporting Oversight
 
 
 
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 Consolidate and deliver performance reports on KPIs such as MQLs, campaign impact, and market feedback
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 Monitor CRM hygiene and ensure all activities are logged in the system
 
 
 
 </li>
 </ul>
 
 Issue Resolution
 
 
 
 <ul>
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 Proactively manage issues, risks, and bottlenecks across internal and client teams
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 Collaborate with functional leads (Sales, Product, Marketing, etc.) to resolve roadblocks
 
 
 
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 </ul>
 
 Documentation &amp; Communication
 
 
 
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 Prepare weekly/monthly performance summaries, MoM (Minutes of Meetings), and client communications.
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 Ensure consistent documentation of decisions, next steps, and responsibilities.
 
 
 
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 </ul>
 
 Qualifications &amp; Skills
 
 
 
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 Bachelors or masters degree in business, marketing, or a related field
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 7+ years of experience in Account Management, Client Services, or Program Coordination in International Programs
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 Strong project management skills and familiarity with tools like JIRA, MS Project
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 Excellent interpersonal, written, and verbal communication skills
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 Ability to work under pressure, manage multiple stakeholders, and meet deadlines.
 
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 </ul>
</div>

Key Account Manager / Business Relationship Manager

Simcoe IT

Job title : Client Manager Location: DHA Rahbar, Lahore (Near Lake City) Timings: Mon&ndash;Fri, 11:00 AM &ndash; 6:00 PMKey Responsibilities Client Relationship Management ● Serve as the main contact for existing and new clients ● Understand client packaging needs, branding requirements, and order cycles ● Build long-term relationships to drive repeat and bulk orders ● Proactively follow up on quotations, samples, and pending ordersOrder &amp; Account Management ● Handle end-to-end order coordination from inquiry to dispatch ● Ensure accurate communication of specifications (size, material, thickness, printing, zipper type, MOQ) ● Coordinate with production, design, and dispatch teams to meet deadlines ● Monitor order status and keep clients informed Sales Support &amp; Growth ● Upsell and cross-sell products (e.g., transitioning clients from PP tape bags to zipper bags) ● Encourage bulk orders and recurring contracts where feasible ● Identify high-potential clients and growth opportunities ● Support the sales team with renewals and account expansion Issue Resolution &amp; Quality Control ● Address client concerns related to quality, timelines, or delivery ● Coordinate internally to resolve issues quickly and professionally ● Maintain client satisfaction and retention Reporting &amp; CRM ● Maintain accurate client records and order histories ● Track follow-ups, conversions, and client feedback ● Share insights on client behavior and demand trends with managementJob Type: Full-timePay: Rs60,000.00 - Rs80,000.00 per monthApplication Question(s):<ul><li>How many years of experience do you have in Client Management / Account Management / B2B Sales?</li><li>Do you have experience handling clients in packaging, manufacturing, printing, or a related B2B industry?</li><li>Have you served as the primary point of contact for clients and managed long-term relationships?</li><li>Are you comfortable handling client complaints, quality issues, and delivery delays professionally?</li><li>Are you comfortable commuting to our office located in DHA Rahbar, Lahore (near Lake City)?</li></ul>Work Location: In person

Client Manager

Fratres Group

We are seeking a motivated and detail-oriented Client Relationship to support our sales and marketing team. This role involves engaging with existing clients to maintain strong relationships, assisting in generating new leads, and supporting marketing activities to drive business growth.Key Responsibilities<ul><li>Client Relationship Management</li><li>Act as the first point of contact for existing clients, ensuring high levels of customer satisfaction.</li><li>Manage client communications, respond to queries, and coordinate service requirements.</li><li>Build and maintain strong relationships to encourage repeat business and referrals.</li><li>Sales Support &amp; New Business Development</li><li>Assist in identifying new business opportunities and supporting the sales team with lead generation.</li><li>Conduct follow-ups on inquiries, quotations, and proposals.</li><li>Support the preparation of presentations, sales documents, and contracts.</li><li>Marketing Activities</li><li>Assist in planning and executing marketing campaigns (digital, print, events, etc.).</li><li>Manage and update social media platforms and website content.</li><li>Create marketing materials (brochures, case studies, newsletters) in collaboration with the marketing team.</li><li>Monitor and report on marketing campaign performance.</li><li>Administration &amp; Reporting</li><li>Maintain accurate CRM records of client interactions, sales pipelines, and opportunities.</li><li>Prepare regular reports on sales performance, client activity, and marketing outcomes.</li><li>Provide administrative support to the sales and marketing teams.</li></ul>Skills &amp; Experience<ul><li>Previous experience in sales, marketing, or customer service (security industry experience preferred but not essential).</li><li>Strong interpersonal and communication skills, both written and verbal.</li><li>Ability to manage multiple priorities and work in a fast-paced environment.</li><li>Good working knowledge of MS Office (Word, Excel, PowerPoint) and CRM systems.</li><li>Familiarity with digital marketing tools and social media platforms.</li><li>Proactive, motivated, and able to work both independently and as part of a team.</li></ul>What We Offer<ul><li>Training and professional development opportunities.</li><li>A supportive and collaborative team environment.</li><li>Opportunity to grow within a reputable and expanding security company.</li></ul>Job Type: Full-timePay: From Rs45,000.00 per monthWork Location: In person

Client Relationship Executive

Preesoft

Company Overview:Preesoft is a leading software development house specializing in delivering innovative and tailored software solutions to clients across various industries. Our team is passionate about leveraging cutting-edge technologies to solve complex problems and drive business success for our clients.Job Summary:We are seeking a dynamic and results-driven Business Developer to join our team. The ideal candidate will have a strong understanding of the software development industry, a proven track record in business development, and exceptional communication skills. As a Business Developer, you will be responsible for identifying new business opportunities, building and maintaining client relationships, and driving revenue growth.Key Responsibilities:<ul><li>Identify New Business Opportunities:</li><li>Conduct market research to identify potential clients and industry trends.</li><li>Develop and execute strategies to acquire new clients.</li><li>Generate leads through networking, cold calling, and other methods.</li><li>Client Relationship Management:</li><li>Build and maintain strong relationships with existing and potential clients.</li><li>Understand client needs and requirements, providing tailored solutions.</li><li>Ensure high levels of client satisfaction and retention.</li><li>Sales and Revenue Generation:</li><li>Develop and present compelling proposals and presentations to potential clients.</li><li>Negotiate contracts and close deals to achieve sales targets.</li><li>Collaborate with the sales and marketing team to develop effective sales strategies.</li><li>Project Coordination:</li><li>Work closely with the project management and development teams to ensure client requirements are met.</li><li>Coordinate project kick-offs and ensure smooth handovers to the delivery team.</li><li>Networking and Representation:</li><li>Represent the company at industry events, conferences, and trade shows.</li><li>Build and maintain a network of industry contacts.</li></ul>Qualifications:<ul><li>Education:</li><li>Bachelor&rsquo;s degree in Business Administration, Marketing, IT, or a related field.</li><li>MBA or equivalent advanced degree is a plus.</li><li>Experience:</li><li>1-2 years of experience in business development, sales, or a related role within the software development industry.</li><li>Proven track record of achieving sales targets and driving business growth.</li><li>Skills:</li><li>Strong understanding of software development processes and technologies.</li><li>Excellent communication, negotiation, and presentation skills.</li><li>Ability to build and maintain relationships with C-level executives and key decision-makers.</li><li>Strategic thinking and problem-solving skills.</li><li>Self-motivated, with the ability to work independently and as part of a team.</li><li>Proficient in CRM software and Microsoft Office Suite.</li></ul>Job Types: Full-time, ContractPay: Rs50,000.00 - Rs90,000.00 per monthWork Location: On the road

Business Developer

Insignia Business Solutions 

Job description:This role is not limited to Lead Generation only. We require someone who is good with the overall business development process.Responsibilities<ul><li>Manage and optimize our Upwork profile, ensuring strong visibility and client engagement.</li><li>Write effective, personalized Upwork proposals that convert.</li><li>Handle client communication and relationship building from first contact to project closure.</li><li>Drive lead generation on LinkedIn &mdash; from identifying prospects to initiating conversations.</li><li>Utilize email outreach and data scraping tools to expand our pipeline.</li><li>Maintain consistent follow-ups with existing and potential clients.</li><li>Manage and analyze the sales pipeline to identify opportunities and competitive advantages.</li><li>Track key performance metrics to ensure monthly and quarterly targets are met.</li><li>Use CRM tools (HubSpot preferred) to manage leads, track interactions, and report progress.</li><li>Support SaaS sales and help align client needs with our service offerings.</li></ul>Qualifications<ul><li>Bachelor&rsquo;s degree with 1&ndash;2 years of experience in business development or sales (preferably in IT/software).</li><li>Proven success across the full sales cycle, from prospecting to deal closure.</li><li>Strong understanding of Upwork bidding, profile optimization, and client handling.</li><li>Hands-on experience with LinkedIn outreach, CRM systems, and sales tools.</li><li>Excellent communication, presentation, and negotiation skills.</li><li>A creative thinker &mdash; able to think outside the box and come up with new growth ideas.</li><li>Self-motivated and proactive &mdash; someone who takes initiative and ownership instead of waiting for instructions.</li></ul>Job Type: Full-timePay: From Rs60,000.00 per monthWork Location: In person

Business Development Executive

Niaz Arbaz Pvt Ltd.

Sales Executive is responsible for driving revenue through new business generation and client relationship management. This role involves identifying potential clients, promoting company products, and staying informed about market trends and competitors to achieve sales targets and ensure customer satisfaction.<ul><li>Education: Bachelor&rsquo;s or Master&rsquo;s degree in Business Administration or Sales &amp; Marketing.</li><li>Experience: 6 month to 2 years of experience with FMCG sector.</li><li>Skills:</li><li>Excellent interpersonal skills. </li><li>Team building skills. </li><li>Analytical and problem solving skills.</li><li>Communication Skills.</li></ul>Email: careers@bunnys.com.pkLocation: LahoreJob Type: Full-timeWork Location: In person

Sales Executive Lahore

Explore 830+ Client relationship manager in Lahore Pakistan this January. Find roles across top companies and apply now to boost your career.