client relationship manager

dubizzle MENA

<div>Dubizzle Egypt is the leading marketplaces for selling and buying online in the region. Our aim is to upgrade people&rsquo;s lives by facilitating deals and identifying attractive opportunities for both individuals and businesses. Our goal is to strengthen local economies, empower small businesses, and help everyone in making smarter choices for themselves, the market, and the planet.
As part of dubizzle group, we are alongside some of the strongest classifieds brands in the market. With a collective strength of 10 brands, we have more than 200 million monthly users that trust in our dedication to providing them with the best platform for their needs.
As the Client Relationship Manager, you will support the sales team by ensuring seamless account management, maintaining strong client relationships, and contributing to revenue growth. You will be responsible for account activation, credit consumption management, account renewal tracking, and generating essential reports. You will also sell packages over the phone, assist in booking acquisition meetings, ensure client accounts are visited by the sales team, and monitor team revenue achievement.
Key Responsibilities:<ul>
<li>Facilitate the activation and onboarding of new client accounts.</li>
<li>Build and maintain strong relationships with clients to drive retention and satisfaction.</li>
<li>Monitor client accounts to ensure accurate credit allocation and consumption.</li>
<li>Generate regular Account Management (AM) reports analysing client engagement and performance.</li>
<li>Conduct data analysis on client activity to identify trends, improvement areas, and growth opportunities.</li>
<li>Track client satisfaction, collect feedback, and recommend improvements to enhance service delivery.</li>
<li>Monitor client listings and ads to ensure compliance with company standards and optimise performance.</li>
<li>Address client inquiries, resolve issues promptly, and collaborate with the sales team to ensure client satisfaction.</li>
<li>Proactively manage account renewals and coordinate renewal activities with the sales team.</li>
<li>Sell, cross-sell &amp; up-sell bundles and listing packages over the phone to small existing or potential clients.</li>
<li>Support the sales team in booking acquisition meetings and ensuring a steady pipeline of prospects.</li>
<li>Ensure all client accounts are visited and properly managed by the sales team for relationship building and upselling.</li>
<li>Support the sales team in achieving their sales and revenue targets, with CRM KPIs linked to overall team performance.</li>
<li>Support tasks related to Sales Effectiveness (SE) projects, including target tracking and reporting.</li>
<li>Communicate team performance updates and provide feedback, including handling client complaints, to SE and management teams.</li>
</ul>Requirements
Qualifications:<ul><li>
Bachelor&rsquo;s degree in Business, Marketing, or a related field.</li></ul>
Experience:<ul><li>
2+ years of experience in a customer service or account management role.</li></ul>
Knowledge:<ul>
<li>Strong proficiency in data analysis and reporting tools, such as Microsoft Office, Excel or CRM systems.</li>
<li>Knowledge of classifieds and online platforms is a plus.</li>
</ul>Skills:<ul>
<li>Excellent communication, problem-solving, and interpersonal skills.</li>
<li>Ability to manage multiple priorities and thrive in a fast-paced environment.</li>
<li>Strong sales acumen with the ability to sell over the phone and assist in acquisition activities.</li>
<li>Data-driven mindset with attention to detail and accuracy in reporting.</li>
</ul>Traits:<ul>
<li>Organised, proactive, and able to collaborate effectively across teams.</li>
<li>Customer-focused mindset.</li>
<li>Excellent communication, organisational skills, attention to detail, and the ability to work well in a team.</li>
</ul>Benefits<ul>
<li>A fast paced, high performing team.</li>
<li>Comprehensive Health Insurance</li>
<li>Life Insurance</li>
<li>Rewards &amp; Recognitions</li>
<li>Learning &amp; Development opportunities</li>
</ul>#Egyptdubizzle</div>

Client Relationship Manager

ZIA Medical Center

We are seeking a proactive and results-oriented Business Development Executive to support growth in a healthcare organization through on-ground business development activities, health camps, medical events, and corporate outreach. This is a field-based role, requiring regular site visits, coordination, and relationship management with corporate and community partners.Key Responsibilities:<ul><li>Plan, organize, and execute health camps, medical camps, corporate wellness programs, and community outreach events.</li><li>Conduct field visits to corporate offices, schools, residential communities, and organizations to promote healthcare services.</li><li>Identify, approach, and establish B2B partnerships, corporate tie-ups, referral networks, and community collaborations.</li><li>Manage end-to-end execution of camps and events, including logistics, staffing coordination, approvals, and follow-up.</li><li>Build and maintain strong relationships with corporate HR teams, decision-makers, referral doctors, and community representatives.</li><li>Coordinate closely with internal clinical, nursing, and operations teams to ensure smooth execution of all activities.</li><li>Track leads, patient conversions, and revenue generated from business development initiatives.</li><li>Prepare regular activity reports and performance updates for management.</li><li>Ensure all activities comply with DHA and healthcare regulatory requirements.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree in Business Administration or a related field.</li><li>Minimum 3&ndash;5 years of experience in healthcare business development, preferably with strong fieldwork and event execution exposure.</li><li>Proven experience in organizing health camps, corporate wellness programs, and community outreach activities.</li><li>Strong communication, negotiation, and relationship-building skills.</li><li>Willingness to work extensively in the field and manage multiple activities simultaneously.</li><li>Proficiency in MS Office (reports, proposals, presentations).</li><li>Self-motivated, organized, and target-driven.</li></ul>Job Type: Full-timePay: AED7,000.00 - AED10,000.00 per monthExperience:<ul><li>Healthcare: 3 years (Required)</li></ul>

Arab Bank

<div>
 
 
 Duties &amp; Responsibilities:
 
 
 
 
 
 <ul>
 <li>
 Provide exceptional quality service to new and existing Premium clients relationships by providing them with the full suite of financial products &amp; services based on their needs.
 </li>
 <li>
 Maximize profitability and create client ownership by providing the highest level of customer service through continuous proactive sales calls &amp; visits to existing and new clients.
 </li>
 <li>
 Develop an action plan to broaden the existing client relationship by to acquiring new client relationships as well as new TMLs.
 </li>
 <li>
 Achieve sales targets in line with best practice standards of services and acting as a &ldquo;Trusted Advisor&rdquo; to the Premium clients.
 </li>
 <li>
 Adhere to Premium service quality standards and comply with Premium policies and guidelines.
 </li>
 <li>
 Update all clients&rsquo; files and ensure that all documents related to client are available in order to comply to KYC and AML Regulations.
 </li>
 <li>
 Identify and acquire new Premium clients to achieve &ldquo;New To Bank&rdquo; targets as well as cross sell targets.
 </li>
 <li>
 Review existing client relationships to ensure a greater share of wallet and higher cross sell ratios.
 </li>
 <li>
 Monitor own portfolio (portfolio management) by tracking the progress of Customer base, Asset Portfolio, Deposit Portfolio &amp; Penetration Ratios of products and service.
 </li>
 <li>
 Pay attention to client feedback for any suggestions/concerns to propose innovative ideas for new products and services, and escalate to the Premium Program Manager when necessary.
 </li>
 <li>
 Participate in Premium program sponsorship, events &amp; initiatives that contribute in promoting the program image.
 </li>
 <li>
 Retain Client ownership (strong knowledge of client account, transactions and all issues related to client)
 </li>
 </ul>
 
 
 
 
 
 Job Requirements:
 
 
 
 
 
 <ul>
 <li>
 Bachelor degree in Business Administration / Finance or Economics
 </li>
 <li>
 min. 2-5 years in banking relationship management and sales of retail products.
 </li>
 <li>
 Fluency in English is a must.
 </li>
 <li>
 Excellent Communication and Time Mgt. Skills.
 </li>
 <li>
 Very good Networking and selling skills.
 </li>
 </ul>
 
 
</div>

Premium Relationship Officer

ahlibank

<div>
 
 SUMMARY OF ROLE:
 
 
 The Relationship Manager &ndash; Corporate Liabilities will be responsible for growing the bank&rsquo;s corporate deposit base by acquiring new corporate clients, deepening existing relationships, and promoting digital banking solutions. The role will focus on enhancing operative accounts, CASA, and cross-selling bank products to ensure profitability and customer retention.
 
 
 
 KEY RESPONSIBILITIES:
 
 
 
 Corporate Deposit Growth:
 
 
 &bull; Increase overall corporate deposits by onboarding new clients and expanding relationships with existing ones.
 
 &bull; Develop strategies to attract high-value corporate clients and maintain long-term engagement.
 
 
 
 CASA and Operative Accounts Growth:
 
 
 &bull; Drive growth in Current Account and Savings Account (CASA) balances by encouraging corporate clients to maintain and increase their deposits.
 
 &bull; Work closely with clients to understand their cash management needs and offer appropriate banking solutions.
 
 
 
 Digital Banking Migration:
 
 
 &bull; Contribute to the bank&rsquo;s business strategy by migrating corporate clients to the ABO Digital platform.
 
 &bull; Promote awareness and adoption of digital banking solutions to enhance operational efficiency for corporate customers.
 
 
 
 Client Acquisition &amp; Relationship Management:
 
 
 &bull; Expand the Corporate Banking client base by identifying and prospecting potential customers.
 
 &bull; Manage and nurture relationships with existing corporate clients to ensure high levels of customer satisfaction and retention.
 
 
 
 Account Opening &amp; Onboarding:
 
 
 &bull; Establish new account relationships with corporate clients, particularly those interested in digital products and services.
 
 &bull; Facilitate seamless onboarding onto the bank&rsquo;s digital platforms and ensure customer awareness of available services.
 
 
 
 Customer Engagement &amp; Retention:
 
 
 &bull; Regularly meet with existing and prospective clients to understand their banking needs and provide tailored solutions.
 
 &bull; Foster long-term, profitable relationships with key clients to ensure customer loyalty and continued business growth.
 
 
 
 Cross-Selling Bank Products:
 
 
 &bull; Identify opportunities to cross-sell corporate, institutional, and personal banking products to maximize revenue generation.
 
 &bull; Collaborate with internal teams to deliver comprehensive banking solutions that address client needs.
 
 
 
 Market Representation:
 
 
 &bull; Act as a positive representative of the bank in the market by participating in industry events, networking opportunities, and client meetings.
 
 &bull; Maintain a strong understanding of market trends and competitor offerings to ensure the bank remains competitive.
 
 
 
 Requirements
 
 
 &bull; Omani nationals only
 
 &bull; Bachelor's degree in Business, Finance, or Economics
 
 &bull; Minimum experience of 5 years of relevant experience, preferable of 7 years.
 
 
 
 
</div>

Relationship Manager Corporate Banking Liabilities

InsuranceDekho

<div>
 
 Relationship Manager
 
 
 
 
 
 We are seeking a dedicated Relationship Manager to join our dynamic team in Kanpur Dehat. This role is ideal for professionals with expertise in motor insurance products and a passion for customer relationship management. With an experience range of 3-6 years, the ideal candidate will be responsible for managing sales targets and fostering strong relationships with new and existing clients.
 
 
 
 
 
 Key Responsibilities:
 
 
 Efficiently onboard POSP (Point of Salesperson) and manage channels to enhance business growth.
 
 
 Design and implement effective sales plans to achieve or exceed monthly and annual targets.
 
 
 Maintain robust relationships with clients, addressing their needs and concerns effectively.
 
 
 Leverage expertise in motor insurance products to provide detailed information and advice to clients.
 
 
 Analyze market trends to identify new opportunities and strategies for business expansion.
 
 
 Utilize CRM tools to track client interactions, report on sales activities, and manage customer data securely.
 
 
 Conduct training sessions for teams to boost motivation and enhance their product knowledge and sales skills.
 
 
 
 
 
 Required Skills:
 
 
 In-depth knowledge of POSP onboarding processes and channel management strategies.
 
 
 Solid understanding of sales planning techniques and target setting.
 
 
 Proficiency in customer relationship management practices.
 
 
 Detailed knowledge of motor insurance products, regulations, and market conditions.
 
 
 
 
 
 Secondary Skills:
 
 
 Exceptional communication and negotiation skills to effectively interact with clients and stakeholders.
 
 
 Ability to train teams, motivate staff, and lead by example in achieving sales targets.
 
 
 Adept at conducting thorough market analysis for territory management purposes.
 
 
 Familiarity with various CRM platforms and reporting tools for efficient data management and reporting.
 
 
 
 
 
 Experience Range:
 
 
 3-6 years
 
 
 
 
 
 Job Timing:
 
 
 This position requires the candidate to work in-office full-time from our Kanpur Dehat location.
 
 
 
 
 
 Job Type:
 
 
 This role offers full-time employment under an in-office arrangement exclusively.
 
 
 If you meet the requirements outlined here, are enthusiastic about the role, possess the necessary skills, experience, dedication required as a Relationship Manager at our firm; we invite you to submit your application today!
 
 
 
 POSP Onboarding &amp; Channel Management,Sales Planning &amp; Target Achievement,Customer Relationship Management,Motor Insurance Product Expertise
</div>

Relationship Manager

Al Diriyah Solutions

<div>
 
 
 Company Description
 
 
 
 We suggest you enter details here.
 
 
 
 Role Description
 
 
 
 This is a full-time on-site role for an Account Manager located in Riyadh. The Account Manager will be responsible for maintaining and nurturing client relationships, managing accounts, handling client communications, and developing strategies to achieve business objectives. Daily tasks will include understanding client needs, collaborating with internal teams to deliver solutions, and ensuring a high level of customer satisfaction. The Account Manager will also play a key role in identifying opportunities for business growth and preparing reports on account activities and performance.
 
 
 
 Qualifications
 
 
 <ul>
 <li>
 Strong relationship management, customer service, and client communication skills
 </li>
 <li>
 Proficiency in account management strategies and business development techniques
 </li>
 <li>
 Ability to analyze client needs and develop tailored solutions
 </li>
 <li>
 Effective communication, presentation, and negotiation skills
 </li>
 <li>
 Strong organizational and problem-solving skills
 </li>
 <li>
 Ability to work collaboratively within a team setting
 </li>
 <li>
 Fluency in English and knowledge of Arabic is highly desirable
 </li>
 <li>
 Experience in the software, technology, or services industry is preferred
 </li>
 </ul>
</div>

Account Manager

Infosys

<div>
 
 
 Role &ndash; Account Manager / Sales Manager
 
 
 
 
 Technology &ndash; Sales and Client Relationship Management (Farming)
 
 
 
 
 Location &ndash; Riyadh, KSA
 
 
 
 
 Domain: Telecom
 
 
 
 
 
 
 
 What will you do?
 
 
 <ul>
 <li>
 As an Account Manager you are an expert at contributing to different phases of the Sales lifecycle and will be intensely involved in Client Relationship Management and business development (Farming &amp; hunting) for our customers in Telecom domain.
 </li>
 <li>
 Client relationship management &ndash; managing relationships with key client personnel and CXOs and CXO -1, within client organization and ability to understand the organizational culture of the client.
 </li>
 <li>
 Selling concepts to the client and influencing the client to award business based on capability and track record in similar situations.
 </li>
 <li>
 Conduct research as well as competitor analysis to define strategies that can help enable favorable outcomes
 </li>
 <li>
 Review sales plan, pursuit plan / business pipeline with leadership to ensure target achievement.
 </li>
 <li>
 Expert knowledge of MSA / Other contract process &amp; standards and understand the nuances of MSAs and interdependencies to other business aspects.
 </li>
 <li>
 Conduct client presentations, workshops, and drive pricing and MSA negotiations with the client
 </li>
 <li>
 Provide necessary input for building alliances with relevant product / service vendors
 </li>
 <li>
 Ensure hygiene is maintained on account operations.
 </li>
 <li>
 Create proposals and solutions in line with requirements in the RFPs shared by the clients
 </li>
 <li>
 Proactively take Infosys offerings to the prospects in the industry
 </li>
 <li>
 Collaboratively work with delivery organization on staffing, handling any delivery related issues to prevent escalations.
 </li>
 </ul>
 
 
 
 
 
 Qualifications:
 
 
 <ul>
 <li>
 Fluency in Arabic (verbal and written communication) and English.
 </li>
 <li>
 Track-record of successfully farming business solutions and client management in Telecom area in Saudi Arabia.
 </li>
 <li>
 Strong Business Development (Framing current accounts) / Relationship management / Account management is required
 </li>
 <li>
 Strong Account Management experience where you have grown existing accounts.
 </li>
 <li>
 Track record of interacting and building relationship with C / C-1 level client contacts.
 </li>
 <li>
 Reasonable understanding of Global Delivery Model and IT service industry.
 </li>
 <li>
 Experience managing large multi-location consulting engagement teams&rsquo; desirable.
 </li>
 <li>
 Hands-on experience with proposal creation and leading proposal presentations.
 </li>
 <li>
 Strong leadership, interpersonal, communication and presentation skills.
 </li>
 <li>
 Wide variety of IT and business consulting engagement experience.
 </li>
 </ul>
 
 
 
 
 
 About Us
 
 
 
 Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.
 
 
 
 
 
 Infosys is an equal opportunity employer and all qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, spouse of protected veteran, or disability.
 
</div>

Sales Account Manager

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