client relationship manager

Immigration Ways

Company Overview:We are a leading global mobility and strategic advisory firm established in 2014. We specialize in providing bespoke consultancy and corporate solutions for entrepreneurs and business owners. Our team is dedicated to high-performance standards, discipline, and delivering impactful results for our international clientele.Role Overview:We are looking for a professional and organized Client Relationship Manager to join our Karachi office. The ideal candidate will act as the primary point of contact for our clients, ensuring a seamless service experience and maintaining long-term professional partnerships.Key Responsibilities:<ul><li>Maintain and grow professional relationships with existing and new corporate clients.</li><li>Act as a bridge between clients and the internal operations team to ensure timely delivery of services.</li><li>Provide detailed information and advisory support regarding our global residency and mobility programs.</li><li>Resolve client inquiries with a high level of professionalism and efficiency.</li><li>Maintain accurate client records and manage follow-ups systematically.</li></ul>Qualifications &amp; Skills:<ul><li>Bachelor&rsquo;s degree in a related field.</li><li>Minimum 1 year in Client Relations, Corporate Sales, or Consultancy.</li><li>Exceptional verbal and written English communication skills.</li><li>Strong problem-solving abilities and a customer-first mindset.</li><li>Candidates with experience in high-end consultancy or professional services will be preferred.</li></ul>Job Type: Full-timeExperience:<ul><li>Consulting: 1 year (Required)</li></ul>Location:<ul><li>Karachi Defence Housing Society (Preferred)</li></ul>Work Location: In person

Client Relationship Manager

Grand Community Co

Job Title : Community &amp; Client Relationship ManagerLocation : Riyadh Industry: Marketing &amp; AdvertisingEmployment Type : Full timeJob Summary:The Community &amp; Client Relationship Manager is responsible for ensuring exceptional client satisfaction by delivering top-tier influencer marketing services. This role oversees the operations and community teams, manages client expectations, develops strategies to exceed targets, and strengthens relationships with clients and influencers.Key Responsibilities:Client Management:<ul><li>Client Success: Ensure client satisfaction by delivering top-notch influencer campaigns aligned with their goals.</li><li>Relationship Building: Foster strong relationships with current and previous clients through regular communication and trust-building initiatives.</li><li>Strategic Planning: Develop and execute client-specific plans and strategies, including a yearly calendar of activities and recommendations.</li><li>Meetings &amp; Updates: Conduct ongoing weekly meetings with clients to review progress, provide updates, and propose innovative solutions.</li></ul>Team Management:<ul><li>Leadership: Manage and mentor the operations and community teams to achieve KPIs and develop their skills.</li><li>Shift Oversight: Organize and manage a 24/7 operational schedule, ensuring smooth transitions between shifts.</li><li>Performance Monitoring: Track team KPIs, provide feedback, and create tailored development plans to improve efficiency and performance.</li></ul>Campaign Oversight:<ul><li>Execution Excellence: Oversee the execution of influencer marketing campaigns, ensuring timely delivery and quality standards.</li><li>Influencer Management: Handle relationships with influencers, ensuring they align with campaign requirements and brand values.</li><li>Campaign Monitoring: Track the performance of campaigns, provide detailed reports, and identify areas for improvement.</li></ul>Sales Support:<ul><li>Collaboration: Work closely with the sales team to ensure seamless communication with clients.</li><li>Closing Deals: Assist in finalizing agreements and upselling services to existing clients by identifying additional opportunities.</li></ul>Operations:<ul><li>Coordination: Ensure smooth communication and collaboration across departments, including sales, marketing, and client success teams.</li><li>Process Improvement: Identify bottlenecks in operations and recommend improvements for greater efficiency and effectiveness.</li><li>Reporting: Prepare and share weekly, monthly, and quarterly reports on team performance, client satisfaction, and campaign success metrics.</li></ul>Strategy &amp; Growth:<ul><li>Market Insights: Stay updated on influencer marketing trends to ensure Grand Community remains a market leader.</li><li>Innovation: Propose new initiatives to enhance services, attract clients, and improve operational workflows.</li><li>Business Development: Contribute to the growth of the company by identifying and pursuing new business opportunities.</li></ul>Job Requirements:&middot; Bachelor&rsquo;s degree in business administration, Marketing, Communications, or a related field.&middot; Minimum of 5 years of experience in operations, community management, or a related role.&middot; Fluent in English.&middot; Possession of a car with a valid driving license.&middot; Strong organizational and time-management skills.Job Type: Full-timePay: From ﷼1,000.00 per monthLocation:<ul><li>Riyadh (Preferred)</li></ul>Work Location: In person

Community & Client Relationship Manager

MEETING MATTERS CLINIC

About Meeting Matters ClinicMeeting Matters is Islamabad's premier mental health clinic, providing professional counseling and therapy services. We are committed to making mental health care accessible, compassionate, and effective for our community. As we continue to grow, we're looking for a dedicated Client Relationship Manager to be the first point of contact for our clients.The OpportunityWe're hiring a Client Relationship Manager (CRM) to manage client communications, bookings, and ensure an exceptional client experience from first inquiry to ongoing therapy. This is a client-facing role that combines customer service excellence, administrative efficiency, and genuine care for people's wellbeing.If you're empathetic, organized, and passionate about mental health, this role offers meaningful work where you directly impact people's healing journeys.What You'll DoClient Communication &amp; Engagement:<ul><li>Respond to client inquiries via WhatsApp, phone calls, email, and social media</li><li>Provide warm, professional first contact for people seeking therapy</li><li>Explain our services, therapist specializations, and session fees</li><li>Answer questions about therapy process, confidentiality, and what to expect</li><li>Follow up with potential clients who haven't booked yet</li><li>Check in with clients after their first session to encourage continuity</li></ul>Scheduling &amp; Booking Management:<ul><li>Manage therapist availability calendars and schedule client sessions</li><li>Coordinate bookings across multiple therapists and time slots</li><li>Send session confirmations and reminders to clients</li><li>Handle session rescheduling and cancellations</li><li>Optimize scheduling to maximize therapist occupancy</li><li>Manage weekend and evening booking requests</li></ul>Client Matching &amp; Coordination:<ul><li>Match clients with appropriate therapists based on their needs and concerns</li><li>Understand each therapist's specializations (anxiety, depression, trauma, couples, etc.)</li><li>Consider client preferences for gender, language, and therapy approach</li><li>Coordinate with therapists on their availability and schedule changes</li><li>Facilitate smooth handoffs between CRM team members</li></ul>Payment Processing &amp; Follow-up:<ul><li>Send payment information and bank details to clients</li><li>Track and follow up on outstanding payments professionally</li><li>Confirm receipt of session payments</li><li>Maintain accurate payment records in the system</li><li>Handle billing inquiries and resolve payment issues</li></ul>Administrative Tasks:<ul><li>Maintain organized client records and booking database</li><li>Send intake forms (RISB) to new clients before first session</li><li>Update client information and session history</li><li>Prepare daily/weekly reports on bookings and inquiries</li><li>Maintain filing system for client documentation</li><li>Support overall clinic administrative needs</li></ul>Quality Client Experience:<ul><li>Ensure every client feels heard, valued, and supported</li><li>Handle sensitive situations with empathy and professionalism</li><li>Address client concerns or complaints promptly and effectively</li><li>Maintain confidentiality and respect client privacy at all times</li><li>Create a welcoming, non-judgmental atmosphere</li><li>Represent the clinic's values in every interaction</li></ul>What We're Looking ForRequired Qualifications:<ul><li>Bachelor's degree (any field)</li><li>1-2 years of experience in customer service, client relations, or administrative role</li><li>Excellent communication skills in English and Urdu (both written and spoken)</li><li>Strong phone and WhatsApp communication abilities</li><li>Highly organized with strong attention to detail</li><li>Ability to multitask and manage multiple priorities</li><li>Professional, empathetic, and patient demeanor</li></ul>Preferred Qualifications:<ul><li>Previous experience in healthcare, counseling center, or wellness industry</li><li>Familiarity with mental health terminology and therapy processes</li><li>Experience with CRM systems or booking management software</li><li>Social media management skills</li><li>Psychology or social sciences background</li><li>Experience handling sensitive or confidential information</li></ul>Essential Personal Qualities:✓ Empathetic and genuinely care about people's wellbeing✓ Non-judgmental attitude toward mental health issues✓ Patient and calm under pressure✓ Excellent listening skills✓ Warm, friendly, and approachable personality✓ Professional boundaries and emotional maturity✓ Reliable, punctual, and responsible✓ Quick learner who adapts easily✓ Problem-solver with positive attitude✓ Team player who collaborates wellWhat We OfferCompensation &amp; Benefits:<ul><li>Competitive salary: PKR 40,000 - 50,000 per month (based on experience)</li><li>Annual increments based on performance</li><li>Performance-based bonuses</li><li>Probation period: 3 months with evaluation</li></ul>Work Environment:<ul><li>Supportive, mission-driven team culture</li><li>Direct impact on people's mental health journeys</li><li>Professional development and training opportunities</li><li>Learn about mental health and therapy from experienced therapists</li><li>Respectful, collaborative workplace</li></ul>Work ScheduleFull-time positionWorking hours and days will be discussed and finalized during the interview based on clinic needs and candidate availability.Potential schedules may include:<ul><li>Morning shifts, evening shifts, or split shifts</li><li>6-7 days per week with rotating offs</li><li>May include weekend availability</li></ul>Exact timings to be confirmed upon hiring.Key Success MetricsYour performance will be measured by:<ul><li>Response time to client inquiries (target: under 5 minutes)</li><li>Inquiry-to-booking conversion rate (target: 60%+)</li><li>Client satisfaction scores (target: 4.5/5+)</li><li>Session attendance rate (minimize no-shows)</li><li>Accuracy of scheduling and record-keeping</li><li>Payment collection efficiency</li><li>Professional communication quality</li></ul>Pay: Rs40,000.00 - Rs50,000.00 per monthWork Location: In person

Client Relationship Manager (CRM)

K N S Real Estate

LOOKING for : Senior Real Estate Brokers / Off Plan SpecialistsSterling Keys Real Estate is the fastest growing Real Estate Company in Dubai. We are expanding our Successful Dubai team to a diversed multi cultural performance oriented teamWe are recruiting Experienced Sales Professionals in both Sales &amp; Renting with the chance to earn big money and enjoy an exciting lifestyle that Dubai offers.There are currently 750 projects under development in Dubai by various developers, Sterling Keys Real Estate has partnered with all the big developers in the market including EMAAR, DP, DAMAC, SOBHA, Nakheel, NSHAMA etc.,Sterling Keys Real Estate currently specializes heavily on Off Plan Properties, Residential Sales and Residential LettingsThe Role: Senior Real Estate Brokers / Off Plan Specialists - Attend Developer meetings, launches, to create new business by generating new listings. Book and conduct viewing, valuations. Negotiate on offers and have the ability to build strong relationships with both buyers and developers.We are looking for brokers from estate agency experience who are self-motivated and extremely hard working.Sterling Keys Real Estate has dedicated admin staff, highly experienced 24/7 IT Back office team to support on inbox guaranteed, unlimited email marketing, sms marketing and high level Search engine Optimization on every property ad that goes online including all of the off plan properties.Sterling Keys Real Estate Requirements:Must be Pro active, Task oriented, Self driven and Hard working.Job Type: Full-timeWork Location: In person

Farmers National Bank of Canfield

<div>
 Job Details
 
 
 
 Description
 
 
 
 
 SUMMARY:
 
 This role is responsible for sourcing, developing and maintaining long-term relationships between the Bank and affluent clients. These relationships will be developed by providing sound financial advice regarding a client&rsquo;s personal finances as well as for their business finances. Relationship Managers will be expected to research, evaluate and recommend various financial instruments, such as Trust, Investment or other Banking products and services, for use by clients to help them achieve their financial goals.
 
 
 
 ESSENTIAL DUTIES and RESPONSIBILITIES
 
 include, but are not limited to the following:
 
 
 <ul>
 <li>
 Generate new business relationships for the Bank by using existing centers of influence, or by establishing new centers of influence
 </li>
 <li>
 Recommend and sell various Banking, Trust or Investment products and services to existing and new clients. Correctly determine product/service fit and acceptability for clients
 </li>
 <li>
 Develop detailed financial plans for the clients and their businesses as necessary
 </li>
 <li>
 Identify and refer insurance sales opportunities as appropriate
 </li>
 <li>
 Will assist clients in recognizing and understanding the tax impact of certain situations and decisions
 </li>
 <li>
 Analyze credit needs of clients and propose both consumer loan and business loan solutions
 </li>
 <li>
 Analyze the credit-worthiness of both consumer and commercial borrowers and make sound recommendations for extending credit
 </li>
 <li>
 Monitor client portfolio for risk and address developing situations quickly and appropriately to protect both the client and the Bank
 </li>
 <li>
 Manage risk and delinquencies to the established levels of acceptability for the Bank
 </li>
 <li>
 Work closely with clients to analyze long term and short term financial goals of each client
 </li>
 <li>
 Assisting clients with the development of sound financial plans for personal and commercial goals
 </li>
 <li>
 Partner with different lines of business representatives throughout the company to cross-sell products and services need by our clients
 </li>
 <li>
 Maintain portfolio delinquency at levels acceptable to management
 </li>
 <li>
 Supervise administrative staff supporting Private Client
 </li>
 <li>
 Serve on internal committees as required
 </li>
 <li>
 Interact with operational and technical areas to resolve problems
 </li>
 <li>
 Adhere to all appropriate service standards
 </li>
 <li>
 Draft sales proposals, commitment letters, and make sales presentations to clients and prospects
 </li>
 <li>
 Complete all mandatory and elective training, including BSA (Bank Secrecy Act) and Anti-Money Laundering procedures. Maintain compliance with all appropriate rules and regulations.
 </li>
 <li>
 Regular, predictable attendance is an essential requirement of this position
 
 
 </li>
 </ul>
 
 EDUCATION And/or EXPERIENCE
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business Administration, Finance or Accounting (CFP or CTP designation preferred)
 </li>
 <li>
 Minimum of 5 years experience managing the relationships of affluent clients
 </li>
 <li>
 Proven knowledge of basic economic principles for foundation of providing sound wealth management advise
 </li>
 <li>
 Strong knowledge of Trust, Banking and Investment products and services
 </li>
 <li>
 Proven ability to evaluate credit worthiness of both individuals and commercial entities
 </li>
 <li>
 Series 6 and Series 7 designation preferred but not required
 
 
 </li>
 </ul>
 E-Verify is used to confirm the identity and employment eligibility of all newly hired employees.
 
 
 Farmers National Banc Corp. is an Equal Opportunity Employer: disability/veteran
</div>

Private Client Services Relationship Manager

National Bank of Oman

<div>
 
 
 Core Responsibilities
 
 
 
 
 Client Relationship &amp; Account Management
 
 
 <ul>
 <li>
 Act as primary point of contact for assigned wealth clients, ensuring high standards of service and responsiveness.
 </li>
 <li>
 Manage all account-related operations, including onboarding, KYC updates, documentation, and transactional coordination.
 </li>
 <li>
 Understand client profiles, preferences, and financial needs to match them with suitable existing investment desk offerings without making direct advisory calls.
 </li>
 <li>
 Responsibility about being up to date with the market and have experience in determining the right opportunities.
 </li>
 </ul>
 
 
 
 
 
 Service Coordination &amp; Execution
 
 
 <ul>
 <li>
 Coordinate with internal investment product specialists, legal, compliance, and operations to deliver client requests efficiently.
 </li>
 <li>
 Ensure smooth execution of trades, product subscriptions, redemptions, account openings, and reporting&mdash;without advisory discretion.
 </li>
 </ul>
 
 
 
 
 
 Client Experience &amp; Retention
 
 
 <ul>
 <li>
 Provide ongoing relationship management, conduct regular engagement calls/meetings to maintain client satisfaction.
 </li>
 <li>
 Identify opportunities for up-selling and cross-selling approved products, referring leads to licensed advisory teams.
 </li>
 <li>
 Support client events, portfolio review meetings (as an observer/coordinator), and ensure premium client experience.
 </li>
 </ul>
 
 
 
 
 
 Compliance &amp; Risk Control
 
 
 <ul>
 <li>
 Ensure strict adherence to non-advisory regulatory frameworks, ensuring no personal recommendation or suitability call is made.
 </li>
 <li>
 Maintain accurate records of interactions, ensuring compliance with KYC, AML, FATCA, CRS, and internal governance.
 </li>
 <li>
 Escalate client requests to appropriate licensed advisors or product teams where advisory input is required.
 </li>
 </ul>
 
 
 
 
 
 Academic &amp; Key Skills
 
 
 <ul>
 <li>
 Graduate with a degree in Banking, Finance or a related subject.
 </li>
 <li>
 CFA or CISI qualification would be an added advantage.
 </li>
 <li>
 Experience in private banking, wealth management service desk, or high-net-worth client relationship roles.
 </li>
 <li>
 Strong relationship management skills with ability to handle elite clientele professionally.
 </li>
 <li>
 Excellent coordination and process management, with sharp attention to documentation accuracy.
 </li>
 <li>
 Understanding of banking products, investment desk structure, and internal process flow, but operating under a non-advisory mandate.
 </li>
 <li>
 Strong communication, confidentiality, and client-handling etiquette.
 </li>
 <li>
 Minimum of 5 years&rsquo; experience
 </li>
 </ul>
 
 
 
 
 
 Success Indicators
 
 
 <ul>
 <li>
 High client satisfaction scores
 </li>
 <li>
 Strong client retention and engagement metrics
 </li>
 <li>
 Efficient coordination with internal advisory desks and product teams
 </li>
 <li>
 Zero compliance breaches related to advisory boundaries or documentation
 </li>
 </ul>
</div>

Wealth Advisor

Concentrix

<div>Job Title:
Sales Manager
Job Description
The Sales Manager is responsible for overseeing the management of the team(s) supporting accounts to drive the generation of revenue and business growth, lead a sales team(s), accountable for driving team performance through customer success motions (onboarding, adoption, health checks and voice of the customer) and/or revenue retention motions (product/ service contract renewals, extension, upsell and expansion). Responsible for managing, building, and developing strategic client relationship through a balanced level of engagement with Sales Director and external facing client.
<ul><li>Lead the team to achieve specific business targets and meet assigned performance targets weekly/monthly/quarterly, ensuring high customer satisfaction
</li><li>Provide accurate ongoing sales forecasting and ensure data recorded in the CRM is accurate and up-to-date
</li><li>Be an enabler to remove roadblocks and help team to resolve challenges to support sales opportunities
</li><li>Monitor and drive team call time and productivity and conduct weekly performance reviews and weekly coaching sessions with all team members
</li><li>Analyze data, performance and customer experience trends to develop strategic sales plays and best practice for client/specific territories
</li><li>Stay current on developments in client services and within the market and ensure the team is informed on the latest trends and market
</li><li>Be a point of escalation for our clients and respond promptly to any issues
</li><li>Maintain a balanced level of communication with Sales Director and external facing client to ensure strategic client relationship is fostered and developed
</li><li>Work with client contact on reporting and forecasting
</li><li>Ensure team understanding to achieve operating plan targets, sales targets and client performance targets (CPTs)
</li><li>Work with client contact on reporting and forecasting
</li><li>Coordinate team incentives and Sales Performance Incentive Funds
</li><li>Partner and build business relationships with all partners to ensure customer expectations are met
</li></ul>Location:
EGY Cairo - Plot no. 53, North Teseen st building 202
Language Requirements:
Time Type:
Full time
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Sales Manager

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