client relationship specialist

Truist

<div>The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to create a profile, which will let you see your application status and any communications. If you already have a profile with us, you can log in to check status.
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Regular or Temporary:
Regular
Language Fluency: English (Required)
Work Shift:
1st shift (United States of America)<h3 class="jobSectionHeader">
Please review the following job description:</h3>
Provide timely and efficient completion of client transactions while maintaining accurate records and thorough proper handling of all monies assigned. Deliver superior quality service, identifying and understanding the client&rsquo;s financial needs. Cross-trained to support sales and service activities, with a particular focus on assisting with outbound calling and supporting Integrated Relationship Management (IRM) activities.
ESSENTIAL DUTIES AND RESPONSIBILITIES 
Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time. 
1. Provide a distinctive client experience to ensure a consistent service level by engaging clients with smiling, facilitating courteous conversation, conducting both complex and standardized transactions while uncovering needs. Performs more complex transactions with assistance as necessary. 
2. Educate clients on digital, self-service solutions including ATMs, Online and Mobile banking to make banking easier and enhance their service experience. 
3. Support team sales process by participating in client outreach through outbound calls, checking for client offers, and identifying client needs or opportunities by fulfilling the need or referring the client to the appropriate branch team members or specialist. 
4. Understand the importance of Integrated Relationship Management (IRM) to ensure we seamlessly deliver Truist expertise and solutions for our clients&rsquo; unique needs. 
5. Participate fully in all components of the established Truist Retail Community Bank Leadership Routines. 
6. Commit to advancing individual and product knowledge to better serve consumer and business clients by attending sales, service and product knowledge meetings and all applicable training classes and web-based learning. 
7. Adhere to internal controls, operational procedures and risk management policies. Stays informed of all changes in policies and procedures to ensure compliance with current guidelines. 
8. Serve as secondary contact for new account openings and problem resolution, offering applicable products and services to clients and prospects. Handles proportionate volume of work based on branch demands. 
 
QUALIFICATIONS 
Required Qualifications: 
The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 
1. High school diploma or equivalent education 
2. Two years of teller or cash handling or client service experience 
3. Six months of client relationship building or sales experience 
4. Excellent interpersonal and communication skills, including a desire to interact with clients and prospects 
5. Ability to master personal computer (PC) keyboard and software skills necessary for branch automation 
6. Ability to multi-task under time constraints 
7. Demonstrated proficiency in basic computer applications, such as Microsoft Office software products 
8. Ability to travel to accommodate temporary staffing needs as required to include temporary assignment or locale changes 
9. Ability to work weekends and/or extended hours with occasional travel and overnights may be included 
 
Preferred Qualifications:
1. One year of client relationship building or sales experience 
2. Knowledge of advanced or complex branch transactions, risk management and loss prevention 
3. Experience with sourcing and prospecting for new clients and client relationship building 
4. General understanding of bank operations, policies and procedures 
General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist&rsquo;s generous benefit plans, please visit our Benefits site. Depending on the position and division, this job may also be eligible for Truist&rsquo;s defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.
Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace.
EEO is the Law E-Verify IER Right to Work</div>

Universal Banker - Austin - Mopac

Icon Global Pvt. Ltd

Job Details:<ul><li>Job Title: Customer Retention Specialist (U.S Market)</li><li>Company: Icon Global (Private) Limited</li><li>Location: Phase II Ext, D.H.A, Karachi</li><li>Shift: 5:00 PM &ndash; 2:00 AM</li><li>Employment Type: Full-time (on-site)</li></ul>Role OverviewAs part of our team, you will be the primary point of contact for existing customers, focused on creating positive experiences, resolving concerns, and uncovering opportunities for growth. Your efforts will directly contribute to reducing customer churn and maximizing client value.Responsibilities<ul><li>Foster lasting relationships with current clients to strengthen loyalty and encourage repeat business.</li><li>Respond to customer concerns and inquiries across phone, email, and chat with empathy and professionalism.</li><li>Identify at-risk customers through behavioural insights and implement tailored retention strategies.</li><li>Promote additional products and services through upselling and cross-selling initiatives.</li><li>Maintain up-to-date and accurate records in CRM systems (Zoho CRM experience is advantageous).</li><li>Work closely with Sales, Marketing, Accounts, and Logistics teams to resolve issues and enhance customer experiences.</li><li>Track retention KPIs and prepare reports highlighting customer satisfaction, feedback, and loyalty trends.</li></ul>Qualifications<ul><li>Bachelor&rsquo;s or Master&rsquo;s degree in Marketing, Business Administration, or a related discipline.</li><li>2+ years of proven experience in customer retention, client management, or customer service.</li><li>Strong interpersonal, negotiation, and conflict-resolution skills.</li><li>Proficiency with CRM tools (Zoho CRM preferred).</li><li>A sales-driven mindset with a strong focus on customer needs.</li></ul>What We Offer<ul><li>Provident Fund Support</li><li>Medical &amp; Life Insurance</li><li>Commission</li><li>Annual Bonus</li><li>Attendance Bonus</li><li>Paid Leaves</li><li>Leave Encashment</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>Are you comfortable working the night shift (5:00 PM &ndash; 2:00 AM)?</li><li>Have you worked with international clients, specifically in the US market?</li><li>Are you comfortable handling customer inquiries across phone, email, and chat channels?</li><li>Do you have experience in upselling or cross-selling products/services to existing customers?</li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>Customer Retention: 2 years (Required)</li></ul>Language:<ul><li>English (Required)</li></ul>Work Location: In person

Customer Retention Specialist (U.S Market)

JPMorganChase

<div>JOB DESCRIPTION 
At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood through our commitment to hospitality. We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As Virtual Banker I within Consumer Banking, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service. You will engage clients over the phone through inbound calls, providing strong customer service. Your responsibilities include offering advice and sharing products and services to help them meet their financial needs, all while making them feel appreciated and embodying our commitment to being the bank for all.
Job Responsibilities:
<ul><li>Foster a welcoming atmosphere by delivering attentive and friendly service, acting with a client-first attitude, and collaborating with team members to provide the most appropriate solutions.</li><li>
Demonstrate a commitment to hospitality by consistently exceeding client expectations and creating a warm and inviting environment.</li><li>
Handle inbound calls to engage in meaningful conversations, identify financial needs, and offer personalized financial solutions.</li><li>
Cultivate strong client relationships through active listening, thoughtful questioning, and exceptional customer service, referring clients to our team of experts as needed.</li><li>
Guide clients in utilizing technology self-service options such as the Chase Mobile App, Chase.com, and ATMs to enhance their banking experience.</li><li>
Achieve or exceed performance metrics related to client engagement and referrals, while staying informed about Chase products, services, and industry trends.</li><li>
Resolve client issues promptly and with attention to detail, ensuring a consistent and positive client experience.</li></ul>
Required Qualifications, Capabilities, and Skills:<ul><li>
Demonstrated client-first attitude with the ability to create a hospitable and friendly experience.</li><li>
Strong relationship-building skills, showing genuine care and concern during client interactions.</li><li>
Excellent communication skills, with the ability to engage clients clearly and courteously over the phone and via email.</li><li>
Proficiency in quickly and accurately learning products, services, and procedures.</li><li>
Ability to work collaboratively as a team to deliver seamless service with care and sincerity.</li><li>
Commitment to operating within established risk parameters and compliance obligations, completing required training efficiently.</li><li>
Proven client service experience or comparable experience.</li><li>
High school diploma, GED, or equivalent.</li></ul>
Preferred Qualifications, Capabilities, and Skills:<ul><li>
Strong desire and ability to influence, educate, and connect customers to technology solutions.</li><li>
Experience adhering to banking policies, procedures, and regulatory requirements.</li><li>
Experienced in retail banking, financial services, or a consultative customer relationship role in a related industry, such as hospitality service industries, with proven success in deepening client relationships and delivering results.</li><li>
College degree or military equivalent.</li></ul>
ABOUT US 
Chase is a leading financial services firm, helping nearly half of America&rsquo;s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants&rsquo; and employees&rsquo; religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans 
 
 
ABOUT THE TEAM 
 
Our Consumer &amp; Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We&rsquo;re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions &ndash; all while ranking first in customer satisfaction.</div>

Virtual Banker I - Tempe AZ

Blu Ice

Job Title: Body Contour Sales Specialist Location: Fargo, ND Company: Blu Ice Med SpaAbout the Role: Blu Ice Med Spa is growing and we're hiring a Body Contour Sales Specialist to join our team. The Body Contour Sales Specialist is a key sales role focused on consulting with clients, recommending treatment plans, and converting consultations into packages.This Body Contour Sales Specialist position is perfect for someone who is confident in sales, enjoys working with clients, and is motivated by hitting goals and earning commission.Key Responsibilities:<ul><li>Conduct consultations and educate clients on body contouring services</li><li>Customize treatment plans based on client goals</li><li>Close sales and meet monthly revenue targets</li><li>Follow up with leads and convert inquiries into booked clients</li><li>Build strong client relationships to drive retention and referrals</li><li>Track client progress and maintain detailed notes</li><li>Collaborate with team members to ensure a seamless client experience</li></ul>Qualifications:<ul><li>Aesthetician License</li><li>1+ years of sales experience (medspa, aesthetics, wellness, or similar preferred)</li><li>Proven ability to close sales and hit goals</li><li>Strong communication and relationship-building skills</li><li>Comfortable discussing pricing, packages, and overcoming objections</li><li>Organized, self-motivated, and results-driven</li><li>Passion for aesthetics, wellness, and client results</li></ul>Compensation &amp; Perks:<ul><li>Hourly base + commission</li><li>Strong earning potential for high performers</li><li>Ongoing training and growth opportunities</li></ul>Weekends may be required. Why Join Blu Ice Med Spa:<ul><li>Fast-growing med spa with strong demand</li></ul>Pay: $50,000.00 - $70,000.00 per yearBenefits:<ul><li>Paid time off</li></ul>Work Location: In person

Body Countouring Sales Specialist

Job Title: Body Contour Sales Specialist Location: Blaine, MN Company: Blu Ice Med SpaAbout the Role: Blu Ice Med Spa is growing and we're hiring a Body Contour Sales Specialist to join our team. The Body Contour Sales Specialist is a key sales role focused on consulting with clients, recommending treatment plans, and converting consultations into packages.This Body Contour Sales Specialist position is perfect for someone who is confident in sales, enjoys working with clients, and is motivated by hitting goals and earning commission.Key Responsibilities:<ul><li>Conduct consultations and educate clients on body contouring services</li><li>Customize treatment plans based on client goals</li><li>Close sales and meet monthly revenue targets</li><li>Follow up with leads and convert inquiries into booked clients</li><li>Build strong client relationships to drive retention and referrals</li><li>Track client progress and maintain detailed notes</li><li>Collaborate with team members to ensure a seamless client experience</li></ul>Qualifications:<ul><li>Aesthetician License Required</li><li>1+ years of sales experience (medspa, aesthetics, wellness, or similar preferred)</li><li>Proven ability to close sales and hit goals</li><li>Strong communication and relationship-building skills</li><li>Comfortable discussing pricing, packages, and overcoming objections</li><li>Organized, self-motivated, and results-driven</li><li>Passion for aesthetics, wellness, and client results</li></ul>Compensation &amp; Perks:<ul><li>Hourly base + commission</li><li>Strong earning potential for high performers</li><li>Ongoing training and growth opportunities</li></ul>Weekends may be required. Why Join Blu Ice Med Spa:<ul><li>Fast-growing med spa with strong demand</li></ul>Pay: $50,000.00 - $70,000.00 per yearBenefits:<ul><li>Paid time off</li></ul>Work Location: In person

aramco digital

<div>
 
 
 Overview:
 
 
 
 
 
 
 The Principal Account Specialist is responsible for managing and growing assigned client accounts, driving revenue expansion, and ensuring alignment between customer expectations and service delivery. This role acts as the primary point of contact for clients, building strong relationships, identifying growth opportunities, and ensuring high levels of customer satisfaction. The position requires a balance of commercial acumen, relationship management, and coordination across internal teams.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 
 &bull;Manage and develop relationships with assigned client accounts, acting as the primary point of contact
 
 
 &bull;Drive revenue growth within accounts through upselling, cross-selling, and identifying new opportunities
 
 
 &bull;Develop and execute account plans aligned with client objectives and organizational growth targets
 
 
 &bull;Ensure alignment between client expectations and delivery teams to achieve successful outcomes
 
 
 &bull;Monitor account performance, including revenue, profitability, and service quality
 
 
 &bull;Collaborate with presales, delivery, and support teams to address client needs and drive value realization
 
 
 &bull;Identify and mitigate risks within accounts, ensuring customer satisfaction and retention
 
 
 &bull;Lead regular account reviews and business updates with clients
 
 
 &bull;Support contract management, renewals, and commercial discussions
 
 
 &bull;Maintain accurate account data, pipeline, and forecasts in CRM systems
 
 
 &bull;Gather customer feedback and market insights to inform product and service improvements
 
 
 
 
 
 
 Qualifications:
 
 
 
 
 
 
 Education:
 
 
 &bull;Bachelor&rsquo;s degree in Business Administration, Marketing, Engineering, or a related field. Master&rsquo;s degree is a plus.
 
 
 
 
 
 Experience:
 
 
 &bull;6-10 years of experience in account management, sales, or customer relationship roles
 
 
 &bull;Proven track record in managing and growing client accounts
 
 
 &bull;Experience in industries such as technology, consulting, or services preferred
 
 
 &bull;Exposure to complex client environments and multi-stakeholder engagement
 
 
 
 
 
 Skills &amp; Competencies:
 
 
 &bull;Familiarity with CRM systems (e.g., Salesforce, Dynamics)
 
 
 &bull;Strong proficiency in Microsoft Office (PowerPoint, Excel, Word)
 
 
 &bull;Understanding of sales cycles, contract management, and service delivery models
 
 
 &bull;Basic financial analysis and forecasting skills
 
 
 &bull;Account management and relationship building
 
 
 &bull;Revenue growth and opportunity identification
 
 
 &bull;Commercial and financial acumen
 
</div>

Principal Account Specialist

Abunayyan Holding

<div>
 
 
 Job Title: Key Account Sales Specialist &ndash; Trucks
 
 
 
 
 Location: Riyadh / Jeddah, Saudi Arabia
 
 
 
 
 Company - SBU of Abunayyan Holding Company
 
 
 
 
 Sector: Heavy Machinery / Trucks
 
 
 
 
 
 
 
 Job Summary
 
 
 
 We are seeking a results-driven
 
 Sales Representative
 
 to drive sales of
 
 Industrial Trucks.
 
 . The role focuses on identifying new business opportunities, managing client relationships, and achieving sales targets within sectors such as logistics, warehousing, manufacturing, and industrial operations.
 
 
 
 Key Responsibilities
 
 
 
 
 Sales &amp; Business Development
 
 
 <ul>
 <li>
 Identify and develop new business opportunities for industrial trucks within assigned regions
 </li>
 <li>
 Promote and sell a range of industrial trucks and related solutions
 </li>
 <li>
 Achieve monthly and annual sales targets
 </li>
 <li>
 Conduct market research to identify potential clients and projects
 </li>
 </ul>
 
 
 Client Relationship Management
 
 
 <ul>
 <li>
 Build and maintain strong relationships with customers across logistics, construction, and industrial sectors
 </li>
 <li>
 Understand client requirements and recommend suitable truck solutions
 </li>
 <li>
 Provide product demonstrations and technical presentations
 </li>
 </ul>
 
 
 Sales Process Management
 
 
 <ul>
 <li>
 Prepare and present commercial proposals and quotations
 </li>
 <li>
 Negotiate pricing and contract terms with customers
 </li>
 <li>
 Coordinate with internal teams for order processing and delivery
 </li>
 <li>
 Ensure timely follow-up and closure of sales opportunities
 </li>
 </ul>
 
 
 Market Intelligence &amp; Reporting
 
 
 <ul>
 <li>
 Monitor competitor activities and market trends
 </li>
 <li>
 Maintain accurate sales pipeline and CRM updates
 </li>
 <li>
 Submit regular sales reports and forecasts
 </li>
 </ul>
 
 
 Product Focus (Preferred Experience)
 
 
 <ul>
 <li>
 Industrial Trucks
 </li>
 <li>
 Exposure to logistics, warehousing, or heavy equipment sales is highly preferred
 </li>
 </ul>
 
 
 Qualifications &amp; Experience
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business, Engineering, or related field
 </li>
 <li>
 Minimum
 
 2&ndash;5 years of sales experience
 
 , preferably in industrial trucks, heavy equipment, or material handling solutions
 </li>
 <li>
 Proven track record of achieving sales targets
 </li>
 <li>
 Strong knowledge of the Saudi market
 </li>
 <li>
 Valid KSA driving license is required
 </li>
 </ul>
 
 
 Key Skills &amp; Competencies
 
 
 <ul>
 <li>
 Strong sales and negotiation skills
 </li>
 <li>
 Customer relationship management
 </li>
 <li>
 Technical understanding of industrial equipment
 </li>
 <li>
 Communication and presentation skills
 </li>
 <li>
 Self-motivated and target-driven
 </li>
 </ul>
 
 
 Additional Requirements
 
 
 <ul>
 <li>
 Candidate must be currently based in
 
 Saudi Arabia
 
 </li>
 <li>
 Willingness to relocate to Riyadh / Jeddah
 </li>
 </ul>
</div>

Key Account Sales Specialist

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