client relationship supervisor

IPS (USA)

Location: Lahore Job Timings: 5:30 PM &ndash; 2:30 AM Salary Range: PKR 150,000 &ndash; 250,000 Employment Type: Full-timeInformation Process Solutions (IPS) is looking for an experienced and client-focused Supervisor &ndash; Client Relations to oversee key client accounts, ensure service excellence, and lead a client success team.The ideal candidate will be responsible for maintaining strong client relationships, ensuring operational performance, and driving long-term account growth while maintaining high levels of client satisfaction.Major Job ResponsibilitiesClient Relationship Management<ul><li>Act as the primary point of contact for assigned client accounts.</li><li>Build and maintain strong long-term relationships with key stakeholders.</li><li>Ensure high levels of client satisfaction, retention, and account growth.</li></ul>Account Operations &amp; Performance<ul><li>Oversee day-to-day account operations to ensure service delivery excellence.</li><li>Ensure SLAs and KPIs are consistently achieved.</li><li>Monitor performance metrics and service quality standards.</li></ul>Issue Resolution &amp; Escalation Management<ul><li>Manage client escalations and resolve issues promptly.</li><li>Conduct root cause analysis and implement corrective actions.</li><li>Maintain clear documentation of client concerns and resolutions.</li></ul>Team Leadership &amp; Coordination<ul><li>Supervise and guide Client Success / Account Management team members.</li><li>Provide coaching, feedback, and performance monitoring.</li><li>Ensure effective coordination between internal departments and stakeholders.</li></ul>Reporting &amp; Strategic Account Growth<ul><li>Prepare and present periodic performance reports for clients and leadership.</li><li>Analyze trends, revenue impact, and operational performance.</li><li>Identify upselling and cross-selling opportunities to grow account revenue.</li><li>Support contract renewals and negotiations.</li><li>Contribute to strategic planning and workflow improvements to enhance client experience.</li></ul>Required Knowledge, Skills, and Abilities<ul><li>Strong understanding of client relationship management principles.</li><li>Knowledge of service level agreements (SLAs) and performance metrics.</li><li>Understanding of operational workflows and process improvement strategies.</li><li>Knowledge of contract management and compliance requirements.</li><li>Ability to analyze financial, operational, and performance data.</li><li>Strong verbal and written communication skills.</li><li>Excellent negotiation and conflict resolution abilities.</li><li>Proven leadership and team supervision experience.</li><li>Ability to manage multiple client accounts simultaneously.</li><li>Strong problem-solving and critical thinking skills.</li><li>High level of emotional intelligence and professionalism.</li><li>Ability to work cross-functionally with multiple departments.</li><li>Proficiency in CRM systems and reporting tools.</li><li>Strategic thinking and strong decision-making ability.</li><li>Excellent time management and organizational skills.</li></ul>Compensation &amp; BenefitsIPS offers a competitive compensation package and a growth-driven environment including:<ul><li>Market-competitive salary</li><li>Performance-based incentives</li><li>Health insurance (IPD &amp; OPD)</li><li>Provident fund</li><li>Bi-annual and annual increments</li><li>Fuel allowance / fuel card</li><li>In-house gym and recreational activities</li><li>Professional growth and leadership opportunities</li></ul>How to ApplyInterested candidates are encouraged to send their updated resume to:shazal.javaid@ipscloud.co WhatsApp: +92 336 0777105Job Type: Full-timePay: Rs150,000.00 - Rs250,000.00 per monthApplication Question(s):<ul><li>Are you willing to work onsite (Lahore)</li></ul>Work Location: In person

Client Relationship Supervisor

Beacon Energy Limited

Beacon Energy is hiring a Deputy Manager Sales (B2B) to drive business growth in the renewable energy sector. The ideal candidate will have strong experience in sales, business development, and client relationship management.This role focuses on expanding B2B partnerships, managing key accounts, and delivering high-quality energy solutions to clients.Key Responsibilities:<ul><li>Develop and manage B2B sales pipeline</li><li>Identify new business opportunities and generate leads</li><li>Build and maintain strong client relationships</li><li>Conduct presentations and explain energy solutions to clients</li><li>Negotiate contracts and close deals</li><li>Achieve sales targets and contribute to business growth</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree in Engineering (preferred)</li><li>Minimum 5 years of experience in the renewable energy sector</li><li>Proven experience in sales, business development, or customer relationship management</li><li>Strong communication, negotiation, and presentation skills</li><li>Technical aptitude to understand and explain complex energy solutions</li><li>Ability to work independently and meet sales targets</li></ul>Preferred Skills:<ul><li>Experience in renewable energy or solar industry</li><li>Strong customer-focused approach</li><li>Ability to handle complex B2B sales cycles</li></ul>Job Type: Full-timeWork Location: In person

Deputy Manager Sales (B2B)

Chughtaiz (Pvt) Ltd.

We are looking for a motivated and energetic Sales Specialist to join our sales team at CHUGHTAIZ ENTERPRISES. The candidate will be responsible for identifying new business opportunities, building corporate client relationships, and supporting revenue growth. This is an entry-level position suitable for fresh graduates who want to build a career in B2B sales.Key Responsibilities1. Business DevelopmentIdentify potential corporate clients through research and networkingGenerate leads through calls, emails, and meetingsSchedule meetings and presentations with prospective clients2. Sales &amp; Client HandlingPresent company products/services to corporate customersUnderstand customer requirements and propose suitable solutionsAssist in preparing proposals, quotations, and contractsSupport negotiations and deal closing3. Relationship ManagementMaintain long-term relationships with clientsProvide after-sales support and customer follow-upsHandle customer queries and complaints professionally4. Reporting &amp; DocumentationMaintain records of leads and client interactions in CRM systemsPrepare daily/weekly sales reportsTrack sales targets and performance metricsRequired Qualifications &amp; Experience:Bachelor&rsquo;s degree in Marketing, management or related field0-6 months experienceRequired Skills:Strong communication and presentation skills1. Confidence and persuasive personality2. Basic negotiation skills3. Good interpersonal and relationship-building skills4. MS Office proficiency5. Ability to work under targets and deadlines6. Fresh Graduates are encouraged to applyJob Location: DHA Phase 1, Near Adil Hospital, LahoreWorking Days: Mon-SatSalary: Rs. 70,000/- to Rs. 80,000/-Interested Candidates may drop CV at hr@chughtaiz.com or on Whatsapp: 03334989843Job Type: Full-timePay: Rs70,000.00 - Rs80,000.00 per monthWork Location: In person

Sales Specialist

Shanzo

Global Reliance is seeking a proactive and results-driven Business Development Manager with proven experience in Upwork, Fiverr, and other freelancing platforms to generate international projects. The ideal candidate will be responsible for identifying, bidding, and securing projects related to Web Development, Mobile App Development, SEO, and Social Media Marketing (SMM).This role requires strong communication, proposal writing, and client relationship management skills to convert leads into long-term business opportunities.Key ResponsibilitiesFreelance Platform Management<ul><li>Manage company profiles on Upwork, Fiverr, Freelancer, and similar platforms.</li><li>Identify and analyze relevant job postings related to Web Development, Mobile App Development, SEO, and SMM.</li><li>Prepare and submit customized proposals and bids to potential clients.</li></ul>Lead Generation &amp; Client Acquisition<ul><li>Actively hunt and secure new international projects.</li><li>Communicate with clients to understand project requirements and business needs.</li><li>Convert leads into successful deals and long-term partnerships.</li></ul>Proposal &amp; Communication Management<ul><li>Write compelling and professional project proposals.</li><li>Conduct client meetings, chats, and calls to discuss project scope.</li><li>Maintain regular communication with clients throughout the sales cycle.</li></ul>Project Coordination<ul><li>Coordinate with development, design, and digital marketing teams to ensure proper understanding of project requirements.</li><li>Ensure smooth project handover to the technical team after deal closure.</li></ul>Account Growth &amp; Strategy<ul><li>Optimize freelancing platform profiles to increase visibility and project acquisition.</li><li>Maintain a strong success ratio and client satisfaction on freelancing platforms.</li><li>Identify new opportunities in international markets.</li></ul>Required Skills &amp; Qualifications<ul><li>Bachelor&rsquo;s degree in Business Administration, Marketing, IT, or related field.</li><li>2&ndash;5 years of experience in business development or bidding on freelancing platforms.</li><li>Strong hands-on experience with Upwork and Fiverr project bidding.</li><li>Understanding of Web Development, Mobile App Development, SEO, and Social Media Marketing services.</li><li>Excellent proposal writing and communication skills.</li><li>Ability to generate leads and close deals independently.</li><li>Strong negotiation and relationship-building skills.</li></ul>Job Type: Full-timePay: Rs60,000.00 - Rs80,000.00 per monthWork Location: In person

Business Development Manager (Upwork/Fiverr Specialist) – Night Shift

Location: Lahore Preferred Shift Timing: 3:00 PM &ndash; 12:00 AM Salary Range: PKR 60,000 &ndash; 130,000 (as per experience slab) + Commission Employment Type: Full-timeIPS Pakistan is seeking a results-driven and proactive Business Development Executive to expand our Software Development and Digital Marketing services portfolio.The ideal candidate will have strong expertise in Upwork bidding, B2B outreach, and proposal development, along with a basic technical understanding of web and eCommerce platforms.Major Job ResponsibilitiesLead Generation &amp; Client Acquisition<ul><li>Generate high-quality leads through platforms such as Upwork, LinkedIn, and other relevant portals.</li><li>Conduct targeted B2B outreach to initiate and develop new business opportunities.</li><li>Maintain consistent follow-ups to nurture and convert leads into long-term clients.</li></ul>Proposal &amp; Sales Pipeline Management<ul><li>Manage the complete Upwork proposal lifecycle, including crafting compelling proposals and negotiating contracts.</li><li>Develop professional proposals, presentations, and client communication.</li><li>Track and manage sales pipelines to ensure consistent deal flow.</li></ul>Client Relationship Management<ul><li>Build and maintain strong client relationships.</li><li>Coordinate with technical teams to align project scope with client expectations.</li></ul>Required Knowledge, Skills, and Abilities<ul><li>Basic technical knowledge of WordPress and eCommerce platforms such as Shopify, Webflow, and WooCommerce.</li><li>Understanding of eCommerce workflows and digital service models.</li><li>Strong written and verbal communication skills.</li><li>Experience in Client Relationship Management.</li><li>Expertise in Proposal Development and Sales Pipeline Management.</li><li>Hands-on experience with Upwork bidding and LinkedIn Sales Navigator.</li></ul>Other IT Skills<ul><li>Upwork account management and optimization.</li><li>Familiarity with Webflow and digital development workflows.</li><li>Ability to understand and present software development and digital marketing services effectively.</li></ul>Compensation &amp; BenefitsIPS Pakistan offers a competitive and performance-driven compensation structure, including:<ul><li>Market-competitive base salary</li><li>Uncapped commission structure</li><li>Health Insurance (IPD &amp; OPD)</li><li>Provident Fund</li><li>Bi-annual &amp; Annual increments</li><li>Fuel allowance / Fuel card</li><li>One-time subsidized meal</li><li>In-house gym &amp; recreational activities</li><li>Structured career growth &amp; international client exposure</li></ul>Why Join IPS PakistanAt IPS, we believe in rewarding performance, encouraging innovation, and building long-term careers. This role offers high earning potential and the opportunity to work with global clients in a dynamic digital services environment.How to ApplyInterested candidates are encouraged to send their updated resume to: shazal.javaid@ipscloud.coOr apply via WhatsApp: https://wa.me/923360777105Job Type: Full-timePay: Rs60,000.00 - Rs130,000.00 per monthLocation:<ul><li>Lahore (Preferred)</li></ul>Work Location: In person

Business Development Executive – Digital Solutions (Software & Marketing Services)

Bin Bakar International

Job Responsibilities:<ul><li>Supervisor of BAs term and prepare their attendance.</li><li>Daily field visit to 3/4 stores.</li><li>Check on BAs timely activation of floor and transforming data from manual</li><li>sheets to excel and online.</li><li>Handel queries and complaints regarding BAs.</li><li>Hiring and permission processing from stores management.</li><li>Have good relationship with store management.</li><li>Provide on-site and online product training to BAs.</li><li>Management of FOCs/Testers and bundle offers inventory.</li><li>Ensure all BAs are aligned with their targets, product knowledge and company/store SOP.</li></ul>Qualification:Inter, Bachelors, Masters in Marketing or relevant field.Location: DHA Phase 6, LahoreExperience: 2-3 Years of a relevant experience (FMCG/Skin Care/Oral Care)Salary : Rs50,000.00 - Rs80,000.00 per monthBenefits:<ul><li>Family Medical Insurance</li><li>Children School Fee support</li><li>Provident Fund</li><li>Annual Paid Leaves</li><li>Annual Bonus</li></ul>Job Type: Full-timePay: Rs50,000.00 - Rs80,000.00 per monthWork Location: In person

Brand Ambassador Supervisor (Marketing)

Mz Digital Studio

Job DescriptionMZ Digital Studio is looking for a motivated Client Acquisition Executive to help grow our digital services including SEO, Meta Ads, and Web Development. The role focuses on identifying potential clients, initiating conversations, and supporting the sales process for our in-house digital solutions.Key Responsibilities<ul><li>Identify and approach potential clients for SEO, web development, and digital marketing services</li><li>Initiate professional communication with prospects via email, LinkedIn, or other platforms</li><li>Understand client requirements and coordinate with the internal team</li><li>Assist in preparing proposals and follow-ups with potential clients</li><li>Maintain basic client records and support the sales pipeline</li></ul>Requirements<ul><li>Good English communication skills</li><li>Confidence in client interaction and relationship building</li><li>Basic understanding of SEO, digital marketing, or web services</li><li>Target-oriented and proactive attitude</li><li>Previous sales or client acquisition experience is a plus</li></ul>What We Offer<ul><li>Fixed monthly salary</li><li>Performance-based incentives</li><li>Professional work environment</li><li>Learning and growth opportunities</li></ul>Job Type: Full-time (On-site) Location: Feroz Pur Road, LahoreHow to Apply: Send your CV to info@mzdigitalstudio.comPay: Rs50,000.00 - Rs70,000.00 per dayWork Location: In person

Client Acquisition Executive – SEO & Web Services (On-site)

Explore 542+ Client relationship supervisor in Lahore this March. Find roles across top companies and apply now to boost your career.