client representative

Deskfrnd

About the RoleDeskFrnd is hiring a Client Support Representative for a UK-based legal client project. This role supports a UK law firm and focuses on legal file opening, ongoing file administration, and file closing processes, while maintaining high standards of accuracy, professionalism, and confidentiality.You will act as a key coordination point between clients, the internal administration team, and overseas stakeholders to ensure matters are opened correctly, progressed smoothly, and closed in line with UK legal procedures and service level agreements.What We Mean by File Opening &amp; File ClosingFile Opening Includes<ul><li>Creating new legal matters in the case management system</li><li>Entering client details accurately (names, addresses, contact details)</li><li>Recording matter type (e.g. Wills, Probate, Private Client matters)</li><li>Generating initial documents such as client care letters</li><li>Reviewing instructions to ensure all required information is complete</li><li>Following correct order and internal SLAs unless priority is clearly instructed</li></ul>File Closing Includes<ul><li>Ensuring all documents are finalised and saved correctly</li><li>Updating matter status once work is completed</li><li>Confirming no pending actions remain</li><li>Archiving and closing files in line with internal procedures and data protection requirements</li></ul>Key ResponsibilitiesClient Communication &amp; Support<ul><li>Handle client enquiries with clarity, professionalism, and sensitivity</li><li>Provide accurate updates on file opening, progress, and closure</li><li>Ensure all communication meets UK legal service standards</li></ul>File Opening, Maintenance &amp; Closing<ul><li>Liaise with the administration team to manage file opening, ongoing maintenance, and closure</li><li>Ensure files are processed accurately and within defined SLAs</li><li>Maintain correct processing order unless instructed otherwise</li></ul>Documentation &amp; Case Support<ul><li>Organise, review, and maintain client documents throughout the file lifecycle</li><li>Ensure accurate data entry and document formatting</li><li>Proofread client care letters and correspondence before finalisation</li><li>Support paralegals and fee earners with administrative tasks when required</li></ul>Quality, Compliance &amp; Standards<ul><li>Uphold strict confidentiality and GDPR/data protection requirements</li><li>Ensure accuracy, consistency, and quality across all records and communications</li><li>Follow internal procedures and contribute to continuous process improvement</li></ul>Required Skills &amp; Qualifications<ul><li>Bachelor&rsquo;s degree (any discipline)</li><li>Minimum 2 years&rsquo; experience in administration, client or customer support, legal support, or a similar role</li><li>Excellent written and verbal English communication skills</li></ul>Personal Attributes<ul><li>Professional, calm, and client-focused</li><li>Proactive and reliable</li><li>Able to work independently and within a team</li><li>Comfortable working in a compliance-driven environment</li></ul>What We Offer<ul><li>Competitive salary</li><li>Full training on workflows and processes</li><li>Professional and supportive working environment</li></ul>Walk-In Interviews (Fast Hiring Process)We are conducting walk-in interviews for immediate hiring. Due to urgency, no telephonic interviews will be conducted.Candidates are encouraged to visit the office directly for a quick assessment and interview.Location: Allama Iqbal Town, Lahore Timings: 1:00 PM &ndash; 5:00 PM (Monday to Wednesday) 15th Dec - 17th Dec Contact: +92 321 5424142, please contact to aquire locationJob Type: Full-timePay: Rs75,000.00 - Rs90,000.00 per monthWork Location: In person

Client Support Representative

CREDITCARE CREDIT MANAGEMENT LLC

Company: CreditCare Credit Management LLC &ndash; Dubai Salary: Up to AED 5000(Depends on Experience) Benefits: Visa, Medical, and other benefits as per UAE Labour LawJob DescriptionCreditCare Credit Management LLC is looking for a Female Customer Service Representative (CSR) to join our team in Dubai. The ideal candidate will be responsible for handling customer inquiries, providing excellent support, and maintaining high levels of customer satisfaction.Responsibilities<ul><li>Handle inbound and outbound customer calls professionally</li><li>Assist clients with queries, account details, and service information</li><li>Maintain accurate records of customer interactions</li><li>Provide timely solutions and escalate issues when necessary</li><li>Work collaboratively with the team to achieve departmental goals</li></ul>Requirements<ul><li>Female candidates only</li><li>3 years experience in Sales</li><li>Previous customer service experience preferred</li><li>Strong communication and interpersonal skills</li><li>Ability to work in a fast-paced environment</li><li>Positive attitude and willingness to learn</li><li>Fluent in English; additional languages are a plus</li><li>Must be currently in the UAE</li></ul>Salary &amp; Benefits<ul><li>Salary up to AED 5000 (based on experience)</li><li>Visa, Medical, and other benefits provided as per UAE Labour Law</li><li>Supportive and professional work environment</li></ul>Job Types: Full-time, Permanent, Contract, Fresher Contract length: 24 monthsPay: Up to AED5,000.00 per month

Sales & Client Service Representative (Female)

Virtual Technologies Group

<div>Job Title: Senior Client Services Representative (House Accounts)
 
Company: Virtual Technologies Group (VTG) 
Location: Remote, Local to Toledo OH, Flint MI, Holland MI
 
Department: Sales and Business Development 
Position Type: Full-Time 
Employee Type: FTE
 
Compensation Range: $75,000-$105,000 Base + $15K-$30K Variable
 
 
Company Overview:
 
 
Virtual Technologies Group is a leading innovator in the technology sector, specializing in the development and implementation of advanced virtual solutions. Our mission is to empower businesses with cutting-edge technology that enhances efficiency, productivity, and connectivity. With a team of highly skilled professionals, we deliver customized solutions tailored to meet the unique needs of our clients across various industries. Our commitment to excellence, innovation, and customer satisfaction drives us to continuously push the boundaries of what is possible. At Virtual Technologies Group, we are dedicated to shaping the future of technology and making a positive impact on the world. 
 
Position Overview
 
 
The Senior Client Services Representative (CSR) is a strategic, client-facing role within Virtual Technologies Group, supporting the long-term health and growth of assigned house accounts. This position is aligned closely with Sales and Account Executives to strengthen client relationships, protect recurring revenue, ensure renewal readiness, and identify opportunities for expansion. 
The Senior CSR manages low-complexity business-as-usual (BAU) activities such as hardware procurement, licensing coordination, and SKU pricing. This role requires proactive communication, strong organizational skills, and the ability to anticipate client needs in a fast-paced MSP environment. 
 
Day-To-Day Duties and Responsibilities<ul><li>
Serve as the primary operational contact for strategic accounts, ensuring a high-quality client experience.</li><li>
Collaborate with Account Executives on renewal planning and retention strategy.</li><li>
Identify expansion opportunities aligned to evolving client needs.</li><li>
Support onboarding, client training, and expectation alignment for new or expanding accounts.</li><li>
Deliver structured reporting to Sales leadership on health, risks, and revenue opportunities.</li><li>
Work cross-functionally to resolve escalations affecting client satisfaction or renewal likelihood.</li></ul> 

Minimum Qualifications<ul><li>
A bachelor&rsquo;s degree in business, communications, or a related field, or equivalent professional experience</li><li>
3&ndash;5 years of experience in client services, account management, sales support, or a similar customer‑facing role</li><li>
Demonstrated ability to manage day‑to‑day operational tasks such as hardware requests, licensing support, and SKU pricing</li><li>
Strong communication skills with the ability to build trust and maintain productive client relationships</li><li>
Experience supporting renewal processes, quoting, or basic sales operations</li><li>
Ability to identify client needs and escalate risks or issues appropriately</li><li>
Proficiency with CRM systems and standard business productivity tools</li><li>
Strong organizational skills with the ability to manage multiple priorities in a fast‑paced environment</li><li>
Analytical capability to interpret account health indicators and support reporting needs</li></ul> 

Preferred Qualifications
 
<ul><li>Five or more years of experience in a client-facing role within an MSP, VAR, or SaaS organization.</li><li>
Familiarity with Microsoft licensing, cloud services, and common MSP toolsets (PSA, RMM, quoting tools).</li><li>
Experience supporting renewal cycles, retention strategies, or revenue protection initiatives.</li><li>
Strong analytical skills with the ability to interpret account data and identify trends.</li><li>
Background in sales support, account management, or customer success operations.</li><li>
Ability to anticipate client needs and proactively recommend solutions.</li></ul> 
Why Join Us? 
 
At Virtual Technologies Group we provide more than just IT solutions&mdash;we offer a dynamic environment where you can learn, grow, and expand your skillset. As a leading managed services, cybersecurity, and IT consulting firm, we support a diverse range of customers, giving you the opportunity to tackle unique challenges and stay ahead in a rapidly evolving industry. 
 
Join a team that values innovation, collaboration, and professional development. Whether you're looking to sharpen your technical expertise, work with cutting-edge technology, or make a real impact, we&rsquo;re committed to helping you build a rewarding career. 
 
Benefits Overview:
 
 
VTG offers a comprehensive benefits package to meet the needs of our employees and their families. Benefits include medical insurance plans, dental insurance, vision insurance, health savings accounts (HSA), flexible spending accounts (FSA), life insurance, short and long-term disability insurance, paid time off and holidays, and a 401(k) with employer match.
 
 
EEO Statement: 
 
VTG is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other legally protected status. 
 
We believe that diversity strengthens our team and drives innovation. All employment decisions are based on qualifications, merit, and business needs. If you require reasonable accommodation during the application or interview process, please contact HR@vtgus.com. 

m1EpRr9dzo</div>

Senior Client Services Representative (House Accounts)

ibex

<div>
 
 
 bex
 
 , on behalf of one of its international clients, is seeking a highly motivated and skilled professional to join our team as a
 
 Client Service Representative &ndash; Human Resources Domain.
 
 The selected individual
 
 must be comfortable working in a night shift (onsite).
 
 This role offers an excellent opportunity to collaborate with a global organization and further develop your expertise in a dynamic and supportive environment.
 
 
 
 
 
 
 Job Summary
 
 
 
 We are looking for a customer-focused professional to deliver exceptional service to our clients. The successful candidate will be responsible for addressing client inquiries, efficiently resolving HR-related issues, and providing tailored product and service recommendations.
 
 
 
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Respond promptly and professionally to customer inquiries and concerns.
 </li>
 <li>
 Actively listen and apply problem-solving skills to resolve issues effectively.
 </li>
 <li>
 Maintain a courteous and composed demeanor in high-pressure situations.
 </li>
 <li>
 Provide and receive feedback to support continuous service improvement.
 </li>
 <li>
 Recommend products and services aligned with customer needs.
 </li>
 </ul>
 
 
 
 
 
 Requirements
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in human resources or a related field.
 </li>
 <li>
 
 Outstanding verbal and written communication skills, with the ability to engage confidently with international clients.
 
 </li>
 <li>
 Proficiency in basic computer applications, including typing, email, and business software tools.
 </li>
 <li>
 Strong adaptability to changing situations and priorities.
 </li>
 <li>
 
 Excellent command of spoken and written English.
 
 </li>
 <li>
 
 Willingness and ability to work a night shift (onsite).
 
 </li>
 </ul>
 
 
</div>

Client Service Representative - Human Resources Domain

Spell Engineering

Work Schedule<ul><li>On-Site Role</li><li>Night Shift: 6:00 PM to 3:00 AM</li></ul>Key Responsibilities<ul><li>Make outbound calls to US-based contractors and construction companies</li><li>Introduce the company profile and explain our pre-construction estimation services</li><li>Identify client requirements and generate qualified leads</li><li>Build and maintain strong client relationships</li><li>Maintain accurate call logs and client data in CRM systems</li><li>Follow up with prospects to ensure conversion and engagement</li><li>Achieve daily and monthly call and lead targets</li><li>Coordinate with sales and estimation teams for smooth client onboarding</li></ul>Required Skills &amp; Qualifications<ul><li>Freshers/ Fresh Graduates are encouraged to apply</li><li>Experience in B2B sales, client success, or outbound calling preferred</li><li>Excellent verbal communication and interpersonal skills</li><li>Ability to confidently engage with decision-makers</li><li>Knowledge of the US construction industry is an added advantage</li><li>Willingness to work in a night shift environment</li><li>Comfortable working in an on-site office setu</li></ul>Job Types: Full-time, FresherPay: Rs45,000.00 - Rs80,000.00 per monthApplication Question(s):<ul><li>Are you willing and able to work in a night shift schedule from 6:00 PM to 3:00 AM ?</li></ul>Language:<ul><li>English (Required)</li></ul>Work Location: In person

Client Success Representative – B2B

Jefferies LLC

<div>The Team: 
The position forms part of our Outsourced Trading Desk Client Services Team, which functions as the primary point of contact to clients in relation to trade settlements and operations. The Outsourced Trading Desk currently comprises 25 people in the US, Europe and Asia. There are 2 Client Service Representatives located in the US supporting all regional clients. 
The Role: 
The focus of this role will be to support clients across our Outsourced Trading Desk. 
Key Responsibilities: 
<ul><li>Monitor all trade activity on a daily basis for Outsourced Trading Desk clients
</li><li>Work directly with clients, Prime Brokerage Client Service Representatives and trading counterparties to ensure timely settlement on market transactions
</li><li>Review all US and non-US trades for proper settlement and coordinate internally on all open settlements/fails
</li><li>Immediately escalate open settlements/fails and work with Middle Office and external counterparties to resolve trade detail discrepancies
</li><li>Ensure all client trades are reported properly in the trade portal and at counterparties
</li><li>Collaborate with adjacent teams to address client and counterparty requests, such as local market trade instructions, settlement issues, and resolution on all open failing trades
</li><li>Assist with onboarding new clients and testing new client set ups
</li><li>Secondary point of contact for prime brokerage custody and swap clients and client inquiries
</li><li>Liaise with technology to help build a more efficient and automated platform
</li>Monitor and review trade input and activity in Traiana and other firm trade processing applications 
<li>
</li></ul>Qualifications: 
<ul><li>Client Services experienced gained at a similar financial institution
</li><li>An understanding of Prime Brokerage, the trade life cycle and trade processing
</li><li>Efficient and adept at time management
</li><li>Focused and detail-orientated
</li><li>The ability to manage multiple requests within a collaborative environment that requires urgency
</li><li>Intellectually curious and able to retain vast sums of knowledge
</li><li>Excellent communication skills
</li><li>An autonomous worker, capable of representing the team across the whole continent
</li><li>Experience with Traiana &amp; Fidessa would be advantageous
</li>Series 7 &amp; 63 or the ability to obtain them within the first year 
<li>
</li></ul>The salary for this position is $100,000.</div>

Client Services Representative – Outsourced Trading Desk, Analyst

Samsung Engineering

manages large infrastructure projects, acting as the client's representative to oversee contractors, ensure quality/safety/budget compliance, review designs, track progress, handle documentation, and resolve site issues for roads, utilities, buildings, etc., bridging the gap between client vision and contractor execution.Job Type: Full-time

PCM Civil Engineer

Search 10000+ Client representative jobs near you this January. New roles added regularly across leading industries. Apply today.