client resource specialist

Ethos Veterinary Health

<div></div><div><div><div><div>Veterinary Specialists of Birmingham located in Birmingham, AL is hiring a Part- Time Client Care Specialist to join our outstanding team!</div><div> 
Our team is made up of a team of specialists, highly trained veterinarians, numerous veterinary technicians, and assistants, as well as administrative staff.<div>
At VSB, our exceptional specialists and highly trained veterinary staff are experts in their given fields and are committed to achieving the best outcome possible with each patient visit. This is thanks in large part to our Cornerstones of Success for veterinary care.</div></div></div><div>
Position Overview:</div><ul><li>
Provides excellent and expeditious client experience; greets clients, responds to questions; processes incoming and outgoing pets, and handles payments.
</li><li>Answers phone calls, which may involve answering questions, screening for service needs, and scheduling appointments.
</li><li>Handles incoming and outgoing mail and e-mail.
</li><li>Monitors client waiting area to ensure cleanliness. Documents and maintains client information, service data and other pertinent information within business operations software. Escalates complex matters to senior staff.
</li><li>Reliable, self-starter. Has the ability to multi-task and prioritize.</li><li>
Regular attendance and timeliness are essential functions to fulfill the requirements of this position.</li><li>
Work well with all team members and ensure that your actions support the hospital, the doctors, and the practice philosophy.</li></ul>
Experience: 1-2 years in a veterinary, medical, or clinical setting preferred.<div>
Anticipated Schedule:</div><ul><li>
Hours are based on the needs of the hospital but vary between 6pm - 8am</li><li>
3 - 4 days per week</li></ul><div>
Compensation:</div><ul><li>
Compensation is based on experience and skill set. Starting at $16 per hour, with additional overnight shift differential!</li></ul><div>
Benefits:</div><ul><li>
Employee Pet Discount</li><li>
Scrubs</li><li>
Access to Employee Assistance Program</li><li>
Uniform Allowance</li><li>
Paid Time Off
</li><li>Holiday Pay
</li><li>Employee Referral Program</li><li>
Employee Pet Discount</li><li>
401k &amp; Employer Matching</li><li>
Medical/Dental/Vision</li><li>
Disability Insurance</li><li>
Life Insurance</li><li>
HSA/FSA</li></ul><div>
For more information about our hospital, please visit vsbham.com. 
 
Ethos Veterinary Health is at the forefront of innovation and world-class medicine. As the premier network of over 140 specialty and emergency hospitals across North America, Ethos brings together a dedicated community of more than 1,500 specialized doctors providing care for nearly 2 million pets annually. The integrated and collaborative network of veterinary professionals utilize state-of-the-art technology and a scientific, evidence-based approach to deliver compassionate, unparalleled care and rewarding careers. Committed to revolutionizing veterinary medicine, Ethos sets the standard in veterinary excellence. Discover more at EthosVet.com. 
 
Ethos Veterinary Health offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees. The team can provide more information about compensation and benefits for your specific location during the process. For positions based in Colorado, Ethos Veterinary Health provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act. 
Ethos Veterinary Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation. 
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Overnight Client Care Specialist, VSB

Oregon Health & Science University

<div>Department Overview:

The C3 Patient Access Resource Staff is responsible for providing the highest level of customer service while handling all aspects of the scheduling of clinic appointments, referral management, visit preparation, patient eligibility, and financial clearance for the Connected Care Center clinical services. This position is responsible for all aspects of scheduling and supporting patient care coordination across multiple clinical specialties. This position will respond to patient Connected Care Center scheduling requests which include but are not limited to, patient phone calls, MyChart or provider requests. The employee in this position promotes OHSU&rsquo;s mission statement by delivering high quality, cost effective, patient centered, service excellence.
Function/Duties of Position:

Customer Service<ul><li>
Deliver exceptional customer service to external customers (patients, families, referring providers, insurance carriers, etc.) and internal customers (OHSU healthcare providers and staff).</li><li>
Meet or exceed service standards of the healthcare industry.</li><li>
Communicate promptly and professionally.</li><li>
Demonstrate patient-centered customer service skills.</li><li>
Handle crisis situations effectively.</li><li>
Utilize available information technology efficiently.</li><li>
Process complaints following standard procedures.</li><li>
Provide flexible coverage for internal service needs.</li><li>
Apply continuous process improvement methods and skills.</li></ul>
Multi-Specialty Call Processing &amp; Scheduling<ul><li>
Answer incoming calls and handle various inquiries related to scheduling, general information, and referral status.</li><li>
Transfer calls to Nurse Triage when necessary, following established guidelines.</li><li>
Schedule and manage patient access to clinical services in the Connected Care Center.</li><li>
Record accurate and detailed information in the electronic medical record (EMR).</li><li>
Assess and direct calls to the appropriate staff for patient care and needs.</li><li>
Process calls promptly, professionally, and courteously.</li><li>
Provide callers with relevant information, such as directions, addresses, and operating hours.</li><li>
Utilize schedules and departmental procedures to connect callers with the appropriate on-call personnel.</li><li>
Follow departmental policies for different types of encounters (e.g., refills, telephone consultations, documentation).</li><li>
Schedule patient appointments for Connected Care Center clinical services through various sources, including inbound calls, workqueues, clinical service requests, etc.</li><li>
Act as a liaison and information resource for physicians and nursing support staff.</li><li>
Direct patients to the appropriate clinicians for healthcare issues.</li><li>
Process and route direct referrals to other clinical services.</li><li>
Accurately enter patient information into the Epic system.</li><li>
Utilize proper OHSU forms and documentation for all patients.</li><li>
Collaborate with providers to maintain up-to-date clinic templates and block schedules in Epic.</li></ul>
Registration, Managed Care, Financial Clearance<ul><li>
Ensure administrative and financial preparation of patients prior to their visit by following registration workflows. Gather and verify patient information, including demographics, insurance coverage, and financial status.</li><li>
Pre-register patients with accurate demographic data, including race,</li><li>
ethnicity, language, and disability information.</li><li>
Conduct financial screening using the Experian tool to determine patient eligibility for financial assistance programs.</li><li>
Transfer patients to the appropriate department to address their financial concerns.</li><li>
Confirm patient eligibility for healthcare coverage.</li><li>
Enter all information accurately into Epic EMR.</li><li>
Provide information on authorization requirements per diagnosis and service to referring physician offices, OHSU Health Plan Office, patients, and insurance companies.</li><li>
Maintain proficiency in ICD-10 requirements.</li><li>
Schedule appointments and coordinate with other ancillary and clinical services as necessary.</li><li>
Resolve patient concerns and managed care-related problems using problem-solving and negotiation skills.</li></ul>
Visit Preparation &amp; Integrated Care<ul><li>
Prepare for patient visits by reviewing established visit preparation items and documenting their completion while speaking with the patient.</li><li>
Contact referring providers to obtain any necessary items that have not been obtained.</li><li>
Schedule patient appointments.</li><li>
Obtain prior medical records and studies when necessary.</li><li>
Arrange for interpreters, and other special accommodations as needed.</li><li>
Send out information packets to patients.</li><li>
Provide personal reminders to patients about upcoming appointments.</li><li>
Prepare patient for virtual visits as needed</li></ul>
Referral Management:<ul><li>
Process incoming internal referrals for the Connected Care Center clinical services.</li><li>
Verify and update patient demographics, including address, contact numbers, and primary care physician (PCP) information.</li><li>
Ensure referrals contain the minimum required information.</li><li>
Contact the referring clinic (internal or external) if any of the minimum required information is missing.</li><li>
Utilize Media Manager software in Epic to upload documents into patient charts for current medical care or referral purposes.</li><li>
Perform document scanning at the point of care, paying meticulous attention to detail to ensure accurate placement of records in the patient's chart.</li></ul>
Training and Competency<ul><li>
Engage in relevant educational activities to enhance knowledge and skills for assigned work.</li><li>
Attend staff meetings, informational sessions, and other learning opportunities.</li><li>
Stay up to date by reading vendor documentation, trade and other relevant publications.</li><li>
Collaborate with peers and colleagues to exchange information.</li><li>
Successfully complete required initial training and core competency assessment for PAS (Patient Access Services).</li><li>
Stay up to date with all required OHSU and role specific modules.</li><li>
Maintain core competencies and consistently apply acquired skills throughout employment.</li><li>
Act as a resource for PAS expertise and share PAS information with other PAS Specialists in the service area.</li><li>
Provide instruction to co-workers on user skills for PAS system software, including Order Entry, EPIC cadence scheduling.</li><li>
Possess a working knowledge of diagnostic and procedural coding, medical terminology, and maintain familiarity with service-specific practices.</li></ul>
Other Duties as Assigned<ul><li>
Including, but not limited to the following responsibilities:</li><li>
Teamwork and Collaboration: Participates with team members in daily huddle discussing daily work for the team to align with OHSU service standards. Must have strong communication, listening skills and awareness of self. Collaborate with various teams to ensure patient access to care.</li></ul>
Required Qualifications:
<ul><li>One year of experience in a medical office setting, including high-volume direct patient contact, scheduling of appointments and may require experience obtaining managed care authorizations (dependent on position description). OR one and a half years of work experience in a high volume direct public contact position and 6 months experience in a medical office setting. The candidate must have a thorough knowledge of PAS policies and procedures. Candidates will have demonstrated advanced PAS user skills as well as extensive knowledge of integrated care at OHSU.</li></ul>
Knowledge and Skills Required:<ul><li>
Basic computer skills including word processing. Windows applications, on-line scheduling, and a preference for data-base skills. Excellent verbal and written communications skills. Strong customer service orientation. Demonstrated effectiveness in confrontational customer interactions.</li></ul>
Preferred Qualifications:
<ul><li>Advanced Degree</li><li>
Experience working with an electronic health record.</li><li>
2+ years patient scheduling experience.</li><li>
2+ years experience working in healthcare, preferably Urology, Neurology, Neurosurgery, GI, or Imaging</li><li>
Medical terminology. Ability to learn new computer sills and systems.</li><li>
Experience using Epic</li></ul>
Additional Details:
<ul><li>Monday-Friday during normal hours of operation.</li><li>
This position works in a busy environment with many interruptions, multiple demands and interactions. This position will handle a high volume of patient phone calls, high level of multi tasking, and scheduling.</li><li>
This position requires sitting for at least 2 hours at a time. Heavy use of computers and multi-line phones. Ability to lift and carry 25 pounds. Ability to speak clearly, demonstrate patience and understanding of customer needs. Must be able to deal with competeing needs and priorities of internal customers. Must</li><li>
be able to work independently from a remote location.</li></ul>
Why apply to OHSU?: We are Oregon's only public academic health center. In addition to caring for patients, we lead groundbreaking research. We also train the next generation of health care professionals. As Portland's largest employer, we give you opportunities to learn and advance in a system of hospitals and clinics across Oregon and Southwest Washington. All are welcome. OHSU welcomes people of all ages, ethnicities, genders, national origins, religions and sexual orientations. We are striving to build an anti-racist, multicultural institution and encourage people with diverse backgrounds to apply. To request reasonable accommodation, contact askhr@ohsu.edu</div>

Temporary C3 Patient Access Resource Specialist

Eyecare Partners

<div><div>EyeCare Partners is the nation's leading provider of clinically integrated eye care. Our national network of over 300 ophthalmologists and 700 optometrists provides a lifetime of care to our patients with a mission to enhance vision, advance eye care and improve lives. Based in St. Louis, Missouri, over 650 ECP-affiliated practice locations provide care in 18 states and 80 markets, providing services that span the eye care continuum. For more information, visit www.eyecare-partners.com.</div>
Job Title: RCM Specialist

Must reside in the following states: AL, AZ, FL, GA, IL, IN, KS, KY, MI, MN, MO, NC, NJ, OH, OK, PA, TX, VA 


Job Summary

As a member of the Revenue Cycle Management Team, the RCM Specialist is a subject matter expert regarding RCM processes and procedures necessary for EyeCare Partner Practices. The RCM Specialist may be responsible for multiple elements including, but not limited to: Billing, Coding, Payment Posting, Accounts Receivable (A/R) follow up, insurance claim submission and managing customer services requests from patients

Duties and Responsibilities
<ul>
<li><ul><li>Prepare, review, and transmit claims using billing software including electronic, website submission, and paper claim processing</li></ul></li>
<li><ul><li>Post payments both electronically and manually into the practice management system according to set standards and productivity measures.</li></ul></li>
<li><ul><li>Status unpaid claims within standard billing cycle timeframe</li></ul></li>
<li><ul><li>Timely review/handling of insurance claim denials, exceptions, or exclusions</li></ul></li>
<li><ul><li>Forwards requests for medical records to appropriate internal resources</li></ul></li>
<li><ul><li>Addresses/corrects demographic information requested by insurance company</li></ul></li>
<li><ul><li>Ability to read and accurately interpret insurance Explanation of Benefits (EOB's)</li></ul></li>
<li><ul><li>Verifying insurance payments for accuracy/compliance based on contracts to ensure correct reimbursement is received</li></ul></li>
<li><ul><li>Following up directly with insurance companies regarding payment discrepancies</li></ul></li>
<li><ul><li>Utilizing aging reports and workflow statuses to address any unpaid or open claims over 30, 60, 90, and 120 plus</li></ul></li>
<li><ul><li>Coordination of Benefits (COB) &ndash; Ability to Identifying and bill secondary or tertiary</li></ul></li>
<li><ul><li>Documenting denials associated with patient responsibility to forward to the collection team</li></ul></li>
<li><ul><li>Ability to research and appeal denied claims</li></ul></li>
<li><ul><li>Answering all patient or insurance telephone inquiries pertaining to assigned accounts</li></ul></li>
<li><ul><li>Report payment discrepancies or denial trends identified to Supervisor as soon as they are identified for assigned accounts</li></ul></li>
<li><ul><li>Keep supervisor abreast weekly of any concerns or issues associated with accounts</li></ul></li>
<li><ul><li>Adhering to company standards of compliance with policies and procedures</li></ul></li>
<li><ul><li>Adheres to all safety policies and procedures in performing job duties and responsibilities while supporting a culture of high quality and great customer service.</li></ul></li>
<li><ul><li>Performs other duties that may be necessary or in the best interest of the organization.</li></ul></li></ul> 


Education, Licensure &amp; Certification Requirements

High School Diploma or GED

CPC, RHIT, CCS, or CMC Coding Credentials preferred 


Experience Requirements

3+ years of Medical Insurance Billing. Ophthalmology Practice preferred. 


Knowledge, Skills and Abilities Requirements
<ul>
<li>Experience with CPT and ICD-10; Familiarity with medical terminology</li>
<li>Knowledge of billing procedures and collection techniques</li>
<li>Strong written and verbal communication skills</li>
<li>Detail oriented, professional attitude, reliable Consistent production results</li>
<li>Logical, Critical thinking, and research skills</li>
<li>Excellent organization, time management, and prioritization skills</li>
<li>Professional in appearance and actions</li>
<li>Customer-focused with excellent written, listening and verbal communication skills</li>
<li>Enjoys learning new technologies and systems</li>
<li>Exhibits a positive attitude and is flexible in accepting work assignments and priorities</li>
<li>Meets attendance and tardiness expectations</li>
<li>Management and organizational skills to support the leadership of this function</li>
<li>Ability to follow or provide verbal &amp; written instructions with sufficient grammar and spelling skills to avoid mistakes or misinterpretations</li>
<li>Interpersonal skills to support customer service, functional, and teammate support need</li>
<li>Able to communicate effectively in English, both verbally and in writing Intermediate computer operation Proficiency with Microsoft Excel, Word, PowerPoint and Outlook Practice management software and clearing houses experience</li>
<li>Knowledge of state and federal regulations for this position; general understanding of HIPAA guidelines</li></ul> 


Location/Work Environment:

For on-site team members, work takes place in a normal office/clinical environment. Travel to other locations may be necessary to fulfill the essential duties and responsibilities of the job. Thus, those needing to travel for work must have access to dependable transportation, and their driving record must meet company liability carrier standards.

For remote team members, HIPAA compliant home office environment. Ability to work in a remote environment while performing required duties and remaining patient focused. Able to work varying shifts including early mornings/evenings to attend meetings and cross training or support other initiatives. 


If you need assistance with this application, please contact (636) 227-2600

Please do not contact the office directly &ndash; only resumes submitted through this website will be considered 


EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. Please do not contact the office directly &ndash; only resumes submitted through this website will be considered

NOTE: Job descriptions are intended to be accurate reflections of those principal job elements essential for making fair pay decisions about jobs. Nothing in this job description restricts management right to assign or reassign duties and responsibilities to this job at any time.</div>

OPH/RCM Specialist

Whitecollars

<div>Company Description 
We are Whitecollars, the global Human Resource consulting and recruitment agency that supports business growth with affordable solutions and tailored HR services. 
 
At Whitecollars, our remote work model is at the heart of our workplace culture. We prioritise flexibility and work-life balance, allowing our team to work from anywhere. This model fosters productivity, innovation, and collaboration, ensuring our employees feel supported and empowered. 
Job Description 
We are hiring a Senior Recruitment Specialist who will also act as a Career Consultant, serving as the main point of contact for clients seeking career support.
This role combines recruitment delivery with hands-on career consulting, focusing on helping clients&mdash;primarily in the Saudi market- secure job interviews and advance their careers. 
 
Recruitment Specialist Responsibilities:<ul><li>
Manage end-to-end recruitment execution for assigned roles</li><li>
Source candidates using multiple channels, including job boards, LinkedIn, social media, and referrals.</li><li>
Conduct initial candidate screening and shortlisting based on job requirements.</li><li>
Conduct interviews and assess candidate suitability</li><li>
Maintain regular communication with candidates throughout the recruitment process.</li><li>
Provide timely updates and feedback to candidates, ensuring a positive candidate experience.</li><li>
Maintain accurate records of candidates, interviews, and recruitment activities in the ATS or internal system.</li></ul>
Career Consultant Responsibilities:<ul><li>
Act as the primary point of contact for career services clients</li><li>
Conduct introductory meetings to understand client goals, preferences, and job target</li><li>
Build strong rapport and trust with clients through regular follow-ups and proactive updates</li><li>
Serve as a strategic guide, providing a personalized job search roadmap</li><li>
Ensure clients feel supported throughout the process, including updates on applications, interviews, and next steps.</li><li>
Optimize CVs/resumes and LinkedIn profiles for maximum visibility.</li><li>
Apply for roles on behalf of clients to help secure interviews.</li><li>
Conduct mock interviews to prepare clients effectively.</li><li>
Provide coaching and feedback to enhance interview performance.</li></ul> 

Qualifications 
<ul><li>
Proven experience as a Recruitment Specialist / Talent Acquisition professional</li><li>
Experience in career coaching is highly preferred</li><li>
Excellent communication and client management skills</li><li>
Ability to work with both candidates and clients in a consultative manner</li><li>
Organized, proactive, and results-driven</li></ul></div>

Recruitment & Career Counseling Specialist

MEDICAL MANAGEMENT RESOURCES

<div>Medical Management Resources, Inc., a provider of medical billing services has been servicing the healthcare industry for almost 40 years! We are a proud employer of the finest individuals in the business of medicine and we are recruiting a full-time Payroll and Accounts Payable Specialist to work in our Finance Department. This position is responsible for all accounting functions for the company&rsquo;s administrative/bookkeeping client such as client invoicing, payroll processing, AP, AR, general ledger maintenance and financial reporting.
The successful candidate will have a working knowledge of GAAP and payroll law; elementary knowledge of human resource management practices and principles; the ability to handle confidential information and maintain confidences; the ability to analyze data relating to payroll, AP, AR and client and vendor contracts; and the ability to plan and prioritize work.
Candidates must have strong computer skills and attention to detail, excellent communication &amp; organization skills! Experience with ADP Workforce Now is preferred.
Education &amp; Experience: Associates Degree in Accounting or Finance, Bachelor&rsquo;s Degree preferred. Minimum of 2 years of Payroll and Accounting work/related work experience.
This position may be performed on-site full time or offers a combination of both in the office and remote work at home.
 Our family friendly environment supports the importance of a work/life balance! We offer a variety of benefits and are conveniently located in East Syracuse, off Interstate 481.
We are looking for candidates who are Reliable, Motivated, Analytical, and Professional!
$21.63/hr &ndash; $23.07/hr</div>

Payroll & Payable Specialist

Dakota Autism Center

About the role Dakota is seeking a driven Community Outreach Specialist to grow our ABA program. Your primary mission: build referral relationships with healthcare providers, schools, and community organizations to generate qualified client leads for Dakota to serve.This is a community-facing, relationship-driven role that makes a real impact &mdash; connecting children and families to life-changing autism and developmental services.What you'll doReferral development &amp; lead generation<ul><li>Build and maintain a referral network with pediatricians, developmental specialists, neurologists, and primary care providers serving children ages 0&ndash;21</li><li>Cultivate partnerships with school districts, ECSE teams, Head Start, and Early Intervention coordinators</li><li>Connect with county social services, DHS case managers, and disability resource navigators to generate client leads</li><li>Conduct outreach visits, presentations, and attend community events to position Dakota as the preferred EIDBI provider</li><li>Track all leads, referrals, and conversions in CRM &mdash; updated within 24 hours of each contact</li><li>Follow up on all referral leads to support intake and enrollment of eligible clients</li></ul>Community education &amp; provider relations<ul><li>Educate referring providers on client eligibility, the CMDE process, and Dakota's service offerings</li><li>Represent Dakota at health fairs, disability expos, school transition events, and provider networking meetings</li><li>Help families navigate access to EIDBI services and reduce enrollment barriers</li></ul>Compliance &amp; coordination<ul><li>Operate in full compliance with MN Statute 256B.0949, HIPAA, and DHS EIDBI program rules</li><li>Collaborate with leadership, intake team, and clinical staff to ensure smooth client onboarding</li><li>Report referral pipeline data and market intelligence to leadership regularly</li></ul>Job Types: Full-time, Part-time, Temporary, ContractPay: $30.00 - $35.00 per hourExpected hours: 20.0 &ndash; 40.0 per weekBenefits:<ul><li>Flexible schedule</li></ul>Education:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>Behavioral health: 1 year (Preferred)</li><li>Outreach: 1 year (Preferred)</li></ul>Language:<ul><li>English (Required)</li><li>Spanish (Preferred)</li><li>Hmong (Preferred)</li><li>Somali (Preferred)</li></ul>Work Location: On the road

Community Outreach Specialist

Ferropan Gulf

The Role
 We are seeking an experienced Project Manager to lead and manage Oil & Gas projects, ensuring timely delivery, quality compliance, and adherence to safety standards Key Responsibilities: 1. Plan, execute, and deliver projects as per scope, schedule, and budget 2. Lead and coordinate multidisciplinary teams across site operations 3. Ensure compliance with client requirements, project specifications, and HSE standards 4. Monitor project progress, risks, and performance metrics 5. Liaise with clients (ADNOC/Petrofac) and stakeholders for smooth execution 6. Manage subcontractors, procurement, and resource allocation 7. Prepare reports, project documentation, and progress updates 8. Ensure quality control and timely resolution of project issues
 
Requirements
 1. Bachelor’s Degree in Civil Engineering 2. Minimum 15+ years of experience. 3. At least 10+ years of GCC & Oil and Gas experience 4. PMP Certification (mandatory) 5. Strong leadership and project management skills 6 . Experience handling large-scale EPC projects 7. ADNOC Approved – added advantage
 
About the company
 Established in 2005, FERROPAN Oilfield Services & Supplies LLC is an EPC Construction & Maintenance contractor / Specialist Service provider for Onshore & Offshore Oil & Gas field Plants, Power & Water Plants as well as a Classified General Contractor for all kind of building projects & other civil works. At FERROPAN Oilfield Services & Supplies LLC, we strive to evolve every day in terms of technology and workforce to expand production and help our customers to make the most out of their resources.

Project Manager (Oil & Gas)

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