client retention specialist

Icon Global Pvt. Ltd

Job Details:<ul><li>Job Title: Customer Retention Specialist (U.S Market)</li><li>Company: Icon Global (Private) Limited</li><li>Location: Phase II Ext, D.H.A, Karachi</li><li>Shift: 5:00 PM &ndash; 2:00 AM</li><li>Employment Type: Full-time (on-site)</li></ul>Role OverviewAs part of our team, you will be the primary point of contact for existing customers, focused on creating positive experiences, resolving concerns, and uncovering opportunities for growth. Your efforts will directly contribute to reducing customer churn and maximizing client value.Responsibilities<ul><li>Foster lasting relationships with current clients to strengthen loyalty and encourage repeat business.</li><li>Respond to customer concerns and inquiries across phone, email, and chat with empathy and professionalism.</li><li>Identify at-risk customers through behavioural insights and implement tailored retention strategies.</li><li>Promote additional products and services through upselling and cross-selling initiatives.</li><li>Maintain up-to-date and accurate records in CRM systems (Zoho CRM experience is advantageous).</li><li>Work closely with Sales, Marketing, Accounts, and Logistics teams to resolve issues and enhance customer experiences.</li><li>Track retention KPIs and prepare reports highlighting customer satisfaction, feedback, and loyalty trends.</li></ul>Qualifications<ul><li>Bachelor&rsquo;s or Master&rsquo;s degree in Marketing, Business Administration, or a related discipline.</li><li>2+ years of proven experience in customer retention, client management, or customer service.</li><li>Strong interpersonal, negotiation, and conflict-resolution skills.</li><li>Proficiency with CRM tools (Zoho CRM preferred).</li><li>A sales-driven mindset with a strong focus on customer needs.</li></ul>What We Offer<ul><li>Provident Fund Support</li><li>Medical &amp; Life Insurance</li><li>Commission</li><li>Annual Bonus</li><li>Attendance Bonus</li><li>Paid Leaves</li><li>Leave Encashment</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>Are you comfortable working the night shift (5:00 PM &ndash; 2:00 AM)?</li><li>Have you worked with international clients, specifically in the US market?</li><li>Are you comfortable handling customer inquiries across phone, email, and chat channels?</li><li>Do you have experience in upselling or cross-selling products/services to existing customers?</li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>Customer Retention: 2 years (Required)</li></ul>Language:<ul><li>English (Required)</li></ul>Work Location: In person

Customer Retention Specialist (U.S Market)

HR Konnect Consultants

Job DescriptionWe are hiring a Client Retention Manager. The ideal candidate should have excellent communication skills and the ability to maintain strong relationships with clients while ensuring customer satisfaction and long-term retention for our campaigns of Digital Marketing &amp; SEO.Responsibilities:<ul><li>Handle and maintain client relationships professionally</li><li>Ensure client satisfaction and resolve concerns effectively</li><li>Coordinate with teams running Digital Marketing &amp; SEO campaigns</li><li>Maintain regular follow-ups with clients</li><li>Improve client retention and engagement</li><li>Provide updates and reports regarding campaign performance</li></ul>Requirements:<ul><li>Good communication and interpersonal skills</li><li>Experience in Client Retention, Customer Support, or BPO industry preferred</li><li>Basic understanding of Digital Marketing &amp; SEO campaigns</li><li>Ability to work in a fast-paced environment</li><li>Strong problem-solving and coordination skills</li><li>Professional attitude and team collaboration</li></ul>Job Details:<ul><li>Location: Iqbal Town</li><li>Shift Timing: 6 PM to 3 AM</li><li>Salary: Negotiable</li></ul>Interested candidates can apply now.Job Type: Full-timePay: Rs150,000.00 - Rs200,000.00 per monthWork Location: In person

Client Retention Manager (SEO Campaign)

Blu Ice

Job Title: Body Contour Sales Specialist Location: Fargo, ND Company: Blu Ice Med SpaAbout the Role: Blu Ice Med Spa is growing and we're hiring a Body Contour Sales Specialist to join our team. The Body Contour Sales Specialist is a key sales role focused on consulting with clients, recommending treatment plans, and converting consultations into packages.This Body Contour Sales Specialist position is perfect for someone who is confident in sales, enjoys working with clients, and is motivated by hitting goals and earning commission.Key Responsibilities:<ul><li>Conduct consultations and educate clients on body contouring services</li><li>Customize treatment plans based on client goals</li><li>Close sales and meet monthly revenue targets</li><li>Follow up with leads and convert inquiries into booked clients</li><li>Build strong client relationships to drive retention and referrals</li><li>Track client progress and maintain detailed notes</li><li>Collaborate with team members to ensure a seamless client experience</li></ul>Qualifications:<ul><li>Aesthetician License</li><li>1+ years of sales experience (medspa, aesthetics, wellness, or similar preferred)</li><li>Proven ability to close sales and hit goals</li><li>Strong communication and relationship-building skills</li><li>Comfortable discussing pricing, packages, and overcoming objections</li><li>Organized, self-motivated, and results-driven</li><li>Passion for aesthetics, wellness, and client results</li></ul>Compensation &amp; Perks:<ul><li>Hourly base + commission</li><li>Strong earning potential for high performers</li><li>Ongoing training and growth opportunities</li></ul>Weekends may be required. Why Join Blu Ice Med Spa:<ul><li>Fast-growing med spa with strong demand</li></ul>Pay: $50,000.00 - $70,000.00 per yearBenefits:<ul><li>Paid time off</li></ul>Work Location: In person

Body Countouring Sales Specialist

Job Title: Body Contour Sales Specialist Location: Blaine, MN Company: Blu Ice Med SpaAbout the Role: Blu Ice Med Spa is growing and we're hiring a Body Contour Sales Specialist to join our team. The Body Contour Sales Specialist is a key sales role focused on consulting with clients, recommending treatment plans, and converting consultations into packages.This Body Contour Sales Specialist position is perfect for someone who is confident in sales, enjoys working with clients, and is motivated by hitting goals and earning commission.Key Responsibilities:<ul><li>Conduct consultations and educate clients on body contouring services</li><li>Customize treatment plans based on client goals</li><li>Close sales and meet monthly revenue targets</li><li>Follow up with leads and convert inquiries into booked clients</li><li>Build strong client relationships to drive retention and referrals</li><li>Track client progress and maintain detailed notes</li><li>Collaborate with team members to ensure a seamless client experience</li></ul>Qualifications:<ul><li>Aesthetician License Required</li><li>1+ years of sales experience (medspa, aesthetics, wellness, or similar preferred)</li><li>Proven ability to close sales and hit goals</li><li>Strong communication and relationship-building skills</li><li>Comfortable discussing pricing, packages, and overcoming objections</li><li>Organized, self-motivated, and results-driven</li><li>Passion for aesthetics, wellness, and client results</li></ul>Compensation &amp; Perks:<ul><li>Hourly base + commission</li><li>Strong earning potential for high performers</li><li>Ongoing training and growth opportunities</li></ul>Weekends may be required. Why Join Blu Ice Med Spa:<ul><li>Fast-growing med spa with strong demand</li></ul>Pay: $50,000.00 - $70,000.00 per yearBenefits:<ul><li>Paid time off</li></ul>Work Location: In person

Xinexo

We are looking for a results-driven SEO &amp; AEO Sales Specialist to join our growing team. The ideal candidate will be responsible for identifying potential clients, pitching our SEO (Search Engine Optimization) and AEO (Answer Engine Optimization) services, and closing deals. This role requires strong sales skills, a good understanding of digital marketing, and the ability to communicate value-driven solutions to clients.Key Responsibilities<ul><li>Generate and qualify leads through outbound and inbound channels</li><li>Conduct discovery calls to understand client needs and business goals</li><li>Present and sell SEO &amp; AEO services to potential clients</li><li>Develop customized proposals and pricing strategies</li><li>Manage the full sales cycle from prospecting to closing</li><li>Maintain strong relationships with clients for retention and upselling</li><li>Collaborate with the marketing and SEO team to align client expectations</li><li>Stay updated on SEO trends, AI search, and AEO strategies</li></ul>Requirements<ul><li>3&ndash;5+ years of experience in sales (preferably in digital marketing or SEO services)</li><li>Strong understanding of SEO fundamentals and digital marketing concepts</li><li>Basic knowledge of AEO (Answer Engine Optimization) or willingness to learn</li><li>Proven track record of closing deals and meeting sales targets</li><li>Excellent communication, negotiation, and presentation skills</li><li>Ability to work independently and manage a sales pipeline</li><li>Experience with CRM tools is a plus</li></ul>Preferred Skills<ul><li>Experience selling SEO, PPC, or digital marketing services</li><li>Familiarity with AI search platforms and voice search trends</li><li>Strong objection-handling and closing techniques</li><li>Lead generation via LinkedIn, email outreach, or cold calling</li></ul>Key Performance Indicators (KPIs)<ul><li>Monthly revenue generated</li><li>Number of deals closed</li><li>Lead-to-client conversion rate</li><li>Client retention and upsell rate</li></ul>What We Offer<ul><li>Competitive base salary + commission structure</li><li>Performance-based incentives</li><li>Opportunity to work with a growing digital marketing team</li><li>Career growth and skill development in AI-driven search marketing</li></ul>Job Type: Full-timePay: Rs30,000.00 - Rs200,000.00 per monthWork Location: In person

SEO & AEO Sales Closer

We are looking for a results-driven SEO &amp; AEO Sales Specialist to join our growing team. The ideal candidate will be responsible for identifying potential clients, pitching our SEO (Search Engine Optimization) and AEO (Answer Engine Optimization) services, and closing deals. This role requires strong sales skills, a good understanding of digital marketing, and the ability to communicate value-driven solutions to clients.Key Responsibilities<ul><li>Generate and qualify leads through outbound and inbound channels</li><li>Conduct discovery calls to understand client needs and business goals</li><li>Present and sell SEO &amp; AEO services to potential clients</li><li>Develop customized proposals and pricing strategies</li><li>Manage the full sales cycle from prospecting to closing</li><li>Maintain strong relationships with clients for retention and upselling</li><li>Collaborate with the marketing and SEO team to align client expectations</li><li>Stay updated on SEO trends, AI search, and AEO strategies</li></ul>Requirements<ul><li>3&ndash;5+ years of experience in sales (preferably in digital marketing or SEO services)</li><li>Strong understanding of SEO fundamentals and digital marketing concepts</li><li>Basic knowledge of AEO (Answer Engine Optimization) or willingness to learn</li><li>Proven track record of closing deals and meeting sales targets</li><li>Excellent communication, negotiation, and presentation skills</li><li>Ability to work independently and manage a sales pipeline</li><li>Experience with CRM tools is a plus</li></ul>Preferred Skills<ul><li>Experience selling SEO, PPC, or digital marketing services</li><li>Familiarity with AI search platforms and voice search trends</li><li>Strong objection-handling and closing techniques</li><li>Lead generation via LinkedIn, email outreach, or cold calling</li></ul>Key Performance Indicators (KPIs)<ul><li>Monthly revenue generated</li><li>Number of deals closed</li><li>Lead-to-client conversion rate</li><li>Client retention and upsell rate</li></ul>What We Offer<ul><li>Competitive base salary + commission structure</li><li>Performance-based incentives</li><li>Opportunity to work with a growing digital marketing team</li><li>Career growth and skill development in AI-driven search marketing</li></ul>Job Type: Full-timePay: Rs30,000.00 - Rs60,000.00 per monthWork Location: In person

Calling Agents (SEO Campaign)

Alestra Solutions Pvt. (Ltd)

About the RoleThis is not a traditional account management role.We are hiring a Growth-Focused Key Account Manager who will act as a strategic partner for DTC eCommerce brands, owning both client success and growth outcomes.You will be the single point of ownership for a portfolio of retainer clients&mdash;responsible for:<ul><li>Driving measurable growth (conversion, revenue, retention)</li><li>Leading strategy across website, CRO, paid marketing, and lifecycle</li><li>Coordinating internal teams (design, dev, marketing)</li><li>Ensuring KPIs are achieved</li></ul>Role ObjectiveTo act as a Growth Lead for DTC brands, ensuring:<ul><li>High-performing Shopify experiences</li><li>Strong conversion rate optimization (CRO)</li><li>Scalable growth strategies across channels</li><li>Consistent achievement of client KPIs</li></ul>Key Responsibilities1. Client Ownership &amp; Strategic Leadership<ul><li>Act as the primary point of contact for all client communication</li><li>Build strong relationships as a trusted growth advisor</li><li>Lead strategic discussions, not just status updates</li><li>Translate business goals into actionable growth plans</li><li>Ensure clients clearly understand progress, performance, and next steps</li></ul>2. Growth Strategy (Core of the Role)You will design and guide strategies across:Website &amp; Conversion Optimization (CRO)<ul><li>Audit Shopify stores for UX, UI, and conversion bottlenecks</li><li>Identify high-impact improvements in:</li><li>Product pages</li><li>Landing pages</li><li>Checkout experience</li><li>Plan and prioritize A/B tests</li><li>Collaborate with designers &amp; developers to implement improvements</li></ul>Full-Funnel Thinking<ul><li>Understand how all growth levers connect:</li><li>Paid ads (Meta, Google)</li><li>Website experience</li><li>Email/SMS marketing</li><li>Content &amp; branding</li><li>Identify gaps and opportunities across the funnel</li></ul>Retention &amp; Lifecycle<ul><li>Suggest strategies for:</li><li>Email flows</li><li>Customer retention</li><li>Repeat purchase optimization</li></ul>3. Project Ownership &amp; Execution<ul><li>Own delivery of all client projects and retainers</li><li>Break down strategy into:</li><li>Tasks</li><li>Timelines</li><li>Deliverables</li><li>Collaborate with:</li><li>Designers</li><li>Developers</li><li>Marketing teams</li><li>Ensure deadlines, quality, and KPIs are met</li></ul>4. Performance &amp; KPI Accountability<ul><li>Define success metrics for each client</li><li>Track and report on:</li><li>Conversion rate</li><li>Revenue growth</li><li>AOV, retention, etc.</li><li>Take full ownership of results</li><li>Proactively adjust strategies when performance is off-track</li></ul>5. Internal Coordination<ul><li>Act as the bridge between client and internal team</li><li>Provide clear direction to:</li><li>Designers (UI/UX improvements)</li><li>Developers (Shopify implementations)</li><li>Marketing teams (ads, email, etc.)</li><li>Ensure alignment between strategy and execution</li></ul>6. Upselling &amp; Account Growth<ul><li>Identify opportunities to expand client accounts:</li><li>New services (CRO, ads, email, etc.)</li><li>Position recommendations as growth opportunities, not sales pitches</li><li>Contribute to overall account revenue growth</li></ul>Required ExperienceMust-Have Background<ul><li>3&ndash;5+ years in:</li><li>eCommerce growth / digital marketing / CRO / account management</li><li>Proven experience working with DTC or eCommerce brands</li><li>Strong exposure to Shopify ecosystem</li></ul>Critical Experience We&rsquo;re Looking ForYou must have real experience in scaling brands, not just managing projects:<ul><li>Worked directly on improving:</li><li>Conversion rates</li><li>Store performance</li><li>Revenue growth</li><li>Hands-on involvement in:</li><li>CRO strategies</li><li>Website optimization</li><li>Marketing funnel improvements</li><li>Experience collaborating with:</li><li>Paid ads teams</li><li>Email/lifecycle teams</li><li>Designers &amp; developers</li></ul>Core Skill Set1. Shopify &amp; eCommerce Expertise<ul><li>Deep understanding of:</li><li>Shopify platform</li><li>Themes, apps, integrations</li><li>Ability to evaluate what makes a high-converting store</li></ul>2. CRO &amp; Website Strategy<ul><li>Strong understanding of:</li><li>UX/UI principles</li><li>Conversion psychology</li><li>A/B testing methodologies</li><li>Ability to identify high-impact improvements quickly</li></ul>3. Growth Thinking<ul><li>Understand how to scale brands across:</li><li>Paid acquisition</li><li>Website optimization</li><li>Retention channels</li><li>Ability to connect all growth levers into one strategy</li></ul>4. Analytical Thinking<ul><li>Comfortable interpreting:</li><li>Analytics data</li><li>Funnel performance</li><li>Can turn insights into actionable strategies</li></ul>5. Communication &amp; Ownership<ul><li>Excellent written and verbal communication</li><li>Ability to:</li><li>Lead client calls confidently</li><li>Present strategies clearly</li><li>Strong sense of ownership and accountability</li></ul>6. Execution &amp; Organization<ul><li>Ability to manage multiple clients simultaneously</li><li>Strong project management skills (even without a PM)</li><li>Experience with tools like ClickUp, Asana, or similar</li></ul>Preferred ProfileIdeal candidate might be:<ul><li>A former growth marketer moving into a client-facing role</li><li>A CRO specialist who wants ownership of accounts</li><li>A Shopify/eCommerce strategist with client experience</li><li>Someone who has worked in:</li><li>eCommerce agencies</li><li>DTC brands</li><li>Growth teams</li></ul>Application form: https://docs.google.com/forms/d/e/1FAIpQLScZI9rW98n8Uh8_FRVi8IDbYIts_XUvxhTLsgl5PbwsFroe3g/viewform?usp=headerWork Location: In person

Key Account Manager

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10000 client retention specialist jobs Near Me

Customer Retention Specialist (U.S Market)

Client Retention Manager (SEO Campaign)

Body Countouring Sales Specialist

Body Countouring Sales Specialist

SEO & AEO Sales Closer

Calling Agents (SEO Campaign)

Key Account Manager