client service administrator

East Bay Refrigeration

<p><b>Job Overview</b><br/>We are seeking a dynamic and highly organized Service Administrator to join our team! In this vital role, you will be the backbone of our service operations, ensuring smooth communication, efficient scheduling, and exceptional customer support. Your energetic approach and attention to detail will help us deliver top-tier service experiences to our clients. This position offers an exciting opportunity to develop your administrative skills while supporting a fast-paced, collaborative environment. If you thrive in a busy office setting and possess excellent organizational and communication skills, we want to hear from you!</p><p><b>Responsibilities</b></p><ul><li>Manage front desk duties, greeting clients and visitors with professionalism and warmth</li><li>Handle multi-line phone systems, directing calls accurately and courteously</li><li>Schedule appointments and service requests using calendar management tools</li><li>Maintain accurate records through data entry, filing, and updating customer information in systems like QuickBooks and Google Workspace</li><li>Provide exceptional customer support by addressing inquiries promptly and professionally</li><li>Assist with bookkeeping tasks, including invoicing, billing, and expense tracking</li><li>Support office management activities such as organizing documents, proofreading correspondence, and managing office supplies</li><li>Coordinate communication between clients, technicians, and internal teams to ensure timely service delivery</li><li>Uphold excellent phone etiquette and clerical standards to foster positive client interactions</li></ul><p><b>Experience</b></p><ul><li>Prior office management or administrative experience in a professional setting is preferred</li><li>Strong computer literacy with proficiency in Microsoft Office (Word, Excel, Outlook)</li><li>Experience with a service software like Service Titan, Field Edge, Build Ops, Jobber etc. a plus</li><li>Experience handling multi-line phone systems and front desk operations</li><li>Bilingual abilities are a plus for serving diverse client needs</li><li>Demonstrated organizational skills with the ability to multitask efficiently in a fast-paced environment</li><li>Excellent typing speed and attention to detail for data entry and proofreading tasks</li><li>Proven customer service skills with a friendly, professional demeanor</li><li>Knowledge of clerical procedures such as filing, data entry, and calendar management is beneficial</li></ul><p>Join us as a Service Administrator and become an essential part of a vibrant team dedicated to delivering outstanding service! Your energy, organization, and commitment will help us create positive experiences for every client while advancing your career in office administration.</p><p>Pay: $20.00 - $26.00 per hour</p><p>Benefits:</p><ul><li>401(k)</li><li>Dental insurance</li><li>Health insurance</li><li>Paid time off</li><li>Vision insurance</li></ul><p>Work Location: In person</p>

Service Administrator

Marsh McLennan

<div><h2 class="jobSectionHeader"><b>Company:</b></h2>
<p></p><h2 class="jobSectionHeader"><b>Description:</b></h2>
<p></p><p><b>CLIENT ADMINISTRATOR I
</b></p><h2 class="jobSectionHeader"><b>DEPARTMENT: BUSINESS INSURANCE</b></h2>
<h2 class="jobSectionHeader"><b>LOCATION: ANCHORAGE, ALASKA (ONSITE POSITION)</b></h2>
<h2 class="jobSectionHeader"><b>STATUS: NON-EXEMPT</b></h2>
<p></p><p>SUMMARY:</p>
<p>As a <b>Client Administrator I </b>on the Spindler-Barios team, the primary focus is to provide technical support to Client Executives and to clients in maintaining insurance policies in accordance with the objectives and procedures outlined by the Business Insurance manual and by the Director of Client Services.</p>
<p></p><p>ESSENTIAL DUTIES AND RESPONSIBILITIES:</p>
<ul><li>Process paperwork for new and renewal business to include:</li>
<li>Prep Acord forms and other documents required for a submission.</li>
<li>Maintain client level details in agency management system.</li>
<li>Binders</li>
<li>Management and production of renewal certificates</li>
<li>Policies</li>
<li>Invoices</li>
<li>Finance agreements</li>
<li>Endorsements</li>
<li>Audits</li>
<li>Perform account reconciliation.</li>
</ul><p></p><p>With more experience:</p>
<ul><li>Assist in the processing of final audits.</li>
<li>Become proficient in the use of technology systems, software, and tools such as ImageRight and Sagitta</li>
<li>Establish and maintain positive and effective working relations with other associates and clients.</li>
</ul><p></p><p>EDUCATION AND/OR EXPERIENCE:</p>
<ul><li>A high school diploma and 1-2 years insurance related experience or professional office experience.</li>
<li>Obtain and maintain a valid Alaska Business Insurance License.</li>
<li>Obtain a Surplus Lines License in the first 2 years.</li>
<li>Achieve an AINS or INS Designation as well as have willingness to pursue continuing education in the form of insurance designations and professional development training.</li>
<li>Must be proficient in Microsoft Office software (Word, Excel, and Outlook)</li>
<li>Must maintain a high attention to detail when working at a varying pace and managing multiple tasks with adjusting priorities.</li>
<li>Strong oral and written communication skills and the ability to work with all levels of staff.</li>
<li>Strong customer service orientation (internal customer focus).</li>
</ul><p></p><p>VALUABLE BENEFITS:</p>
<p>We value and respect the impact our colleagues make every day both inside and outside our organization. We&rsquo;ve built a culture that promotes colleague well-being through robust benefit programs and resources, encourages professional and personal development, and celebrates opportunities to pursue the projects and causes that give colleagues fulfilment outside of work.
</p><p>Some benefits included in this role are:</p>
<ul><li>Generous time off, including personal and volunteering</li>
<li>Tuition reimbursement and professional development opportunities</li>
<li>Charitable contribution match programs</li>
<li>Stock purchase opportunities</li>
</ul><p></p><p>To learn more about a career at MMA, check us out online: http://marshmma.com/careers or flip through our recruiting brochure: https://bit.ly/3Qpcjmw
</p><p>Follow us on social media to meet our colleagues and see what makes us tick:</p>
<ul><li>https://www.instagram.com/lifeatmma/
</li><li>https://www.facebook.com/LifeatMMA
</li><li>https://twitter.com/LifeatMMA
</li><li>https://www.linkedin.com/company/marsh-mclennan-agency/
</li></ul><p></p><p><b>Who </b><b><i>you </i></b><b>are is who </b><b><i>we </i></b><b>are.
</b></p><p>We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams.</p>
<p><b>Marsh McLennan and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.</b></p></div><p></p>

Client Administrator

Edward Jones

<div><b>Position Schedule: </b>Full-Time<br>
<br>
Branch Address: 12814-F Shank Farm Way, Hagerstown, MD<br>
<br>
This job posting is anticipated to remain open for 30 days, from 10-Apr-2026. The posting may close early due to the volume of applicants.<br>
<br>
<b>If you find yourself looking for a fulfilling career</b>, the Branch Office Administrator (BOA) role may be the right opportunity for you. BOAs team up with financial advisors to help clients achieve their long-term financial goals. The primary role of the BOA is to provide administrative support to a financial advisor or a team of multiple financial advisors. We're proud to serve over nine million clients. Our BOAs are a valued part of the client support team, and we credit much of our success to their unique experiences and professional backgrounds. We value different viewpoints to help achieve results.<br>
<br>
<b>Role Summary:</b><br>
As a Branch Office Administrator, you'll be a vital part of our team, providing seamless support to our clients. You'll play a key role in supporting client accounts, facilitating communication, and ensuring a positive client experience. This is a fantastic opportunity to grow your career in a dynamic and rewarding environment.<br>
<br>
<b>We'll give you the support you need. Our team will be there every step of the way, providing:</b><br>
<ul><li>
Comprehensive 6-month training including an experienced peer to help mentor you</li><li>
A wide support network that extends from your branch office to your region to the home office</li><li>
You'll often work independently but will have a team of thousands backing you every step of the way</li></ul><br>
<b>
Can you see yourself...</b><br>
<ul><li>
Delivering exceptional personalized service to ensure clients feel understood and informed</li><li>
Taking an active role in the annual business planning process to assist in developing strategies for the upcoming year</li><li>
Actively listen for situations in the clients' lives that may indicate a need for additional services</li><li>
Driving marketing activities such as planning and executing events</li></ul><br>
<b>
You can also expect...</b><br>
<ul><li>
A culture of continuous improvement and professional development reflecting a respect for individuals and their unique contributions</li><li>
An inclusive environment where everyone's different viewpoints are valued and help to achieve results.</li><li>
We recognize individual efforts through a rewards program that promotes a long-term career, your financial security and you and your family's well-being</li><li>
Full-time Associates receive the following benefits:<ul><li>
Edward Jones' compensation and benefits package includes medical and prescription drug, dental, vision, voluntary benefits (such as accident, hospital indemnity, and critical illness), short- and long-term disability, basic life, and basic AD&amp;D coverage. Short- and long-term disability, basic life, and basic AD&amp;D coverage are provided at no cost to associates. Edward Jones offers a 401k retirement plan, and tax-advantaged accounts: health savings account, and flexible spending account. Edward Jones observes ten paid holidays and provides 15 days of vacation for new associates beginning on January 1 of each year, as well as sick time, personal days, and a paid day for volunteerism. Associates may be eligible for bonuses and profit sharing. All associates are eligible for the firm's Employee Assistance Program. For more information on the Benefits available to Edward Jones associates, please visit our benefits page.</li></ul></li></ul><br>
<b>
You'll be competitively compensated...</b><br>
<ul><li>
Edward Jones believes in a human centered approach as we partner for positive impact, to improve the lives of our clients, colleagues, and communities.</li><li>
Edward Jones is based on a legacy of partnership and as a privately held firm we share the success with our associates through various discretionary and variable compensation programs, which includes bonus opportunities based on branch and firm profitability, along with individual performance.</li>
The hiring minimum and maximum range shown below is a subset of the total pay range. There is also an opportunity for merit-based salary increases as you progress in the BOA role.<br>
<li>
</li></ul><br>
<br>
<b>Hiring Minimum:</b> $22.50<br>
<br>
<b>Hiring Maximum:</b> $24.36<br>
<ul><li>
<b>
Skills/Requirements</b></li></ul><br>
<b>
What skills would make you a successful BOA?</b><br>
<ul><li>
Analytical Thinking</li><li>
Attention to Detail</li><li>
Adaptability</li><li>
Conversational Skills</li><li>
Digital Tool Utilization</li><li>
Team Collaboration</li></ul><br>
<b>
Role Requirements</b><br>
<ul><li><b>
Client Service:</b> Provide exceptional service to clients via inbound and outbound calls, email, and in-person interactions. Respond to inquiries, resolve issues, and ensure an exceptional experience. Develop and maintain strong relationships with clients, referral sources, and internal client support team members.</li><li><b>
Account Management:</b> Aptitude to learn and understand the financial services industry. Includes account opening, handling account transfers and other requests at the direction of the financial advisor. Process account transactions, prepare documentation, and maintain accurate client records.</li><li><b>
Administrative &amp; Operational Support:</b> Strong ability to work independently at the direction of the financial advisor. Handle various administrative tasks, including scheduling appointments, preparing materials for client meetings, managing correspondence and supporting marketing initiatives. Streamlining processes with updating SOPs and strategically execute on the branch business plan.
</li><li><b>Technology:</b> Strong computer literacy with willingness to learn new technology and programs such as MoneyGuide, Salesforce, Microsoft Office products and other firm-provided software.</li></ul><ul><li><b><br>
Awards &amp; Accolades</b></li></ul><br>
At Edward Jones, we are building a place where everyone feels like they belong. We're proud of our associates' contributions to the firm and the recognitions we have received.<br>
<br>
Check out our U.S. awards and accolades: Insights &amp; Information Blog Postings about Edward Jones<br>
<br>
Check out our Canadian awards and accolades: Insights &amp; Information Blog Postings about Edward Jones<br>
<ul><li>
<b>
About Us</b></li></ul><br>
Join a financial services firm where your contributions are valued. Edward Jones is a Fortune 500&sup1; company where people come first. With over 9 million clients and 20,000 financial advisors across the U.S. and Canada, we're proud to be privately-owned, placing the focus on our clients rather than shareholder returns.<br>
<br>
Behind everything we do is our purpose: We partner for positive impact to improve the lives of our clients and colleagues, and together, better our communities and society. We are an innovative, flexible, and inclusive organization that attracts, develops, and inspires performance excellence and a sense of belonging.
<br>
<br>
People are at the center of our partnership. Edward Jones associates are seen, heard, respected, and supported. This is what we believe makes us the best place to start or build your career.
<br>
<br>
View our Purpose, Inclusion and Citizenship Report.<br>
<br>
&sup1;Fortune 500, published June 2024, data as of December 2023. Compensation provided for using, not obtaining, the rating.<br>
<br>
Edward Jones does not discriminate on the basis of race, color, gender, religion, national origin, age, disability, sexual orientation, pregnancy, veteran status, genetic information or any other basis prohibited by applicable law.</div>

Branch Office Administrator

<div><b>Position Schedule: </b>Full-Time<br>
<br>
Branch Address: 111 Sw 5th Avenue Suite 2650, Portland, OR<br>
<br>
This job posting is anticipated to remain open for 30 days, from 10-Apr-2026. The posting may close early due to the volume of applicants.<br>
<br>
<b>If you find yourself looking for a fulfilling career</b>, the Branch Office Administrator (BOA) role may be the right opportunity for you. BOAs team up with financial advisors to help clients achieve their long-term financial goals. The primary role of the BOA is to provide administrative support to a financial advisor or a team of multiple financial advisors. We're proud to serve over nine million clients. Our BOAs are a valued part of the client support team, and we credit much of our success to their unique experiences and professional backgrounds. We value different viewpoints to help achieve results.<br>
<br>
<b>Role Summary:</b><br>
As a Branch Office Administrator, you'll be a vital part of our team, providing seamless support to our clients. You'll play a key role in supporting client accounts, facilitating communication, and ensuring a positive client experience. This is a fantastic opportunity to grow your career in a dynamic and rewarding environment.<br>
<br>
<b>We'll give you the support you need. Our team will be there every step of the way, providing:</b><br>
<ul><li>
Comprehensive 6-month training including an experienced peer to help mentor you</li><li>
A wide support network that extends from your branch office to your region to the home office</li><li>
You'll often work independently but will have a team of thousands backing you every step of the way</li></ul><br>
<b>
Can you see yourself...</b><br>
<ul><li>
Delivering exceptional personalized service to ensure clients feel understood and informed</li><li>
Taking an active role in the annual business planning process to assist in developing strategies for the upcoming year</li><li>
Actively listen for situations in the clients' lives that may indicate a need for additional services</li><li>
Driving marketing activities such as planning and executing events</li></ul><br>
<b>
You can also expect...</b><br>
<ul><li>
A culture of continuous improvement and professional development reflecting a respect for individuals and their unique contributions</li><li>
An inclusive environment where everyone's different viewpoints are valued and help to achieve results.</li><li>
We recognize individual efforts through a rewards program that promotes a long-term career, your financial security and you and your family's well-being</li><li>
Full-time Associates receive the following benefits:<ul><li>
Edward Jones' compensation and benefits package includes medical and prescription drug, dental, vision, voluntary benefits (such as accident, hospital indemnity, and critical illness), short- and long-term disability, basic life, and basic AD&amp;D coverage. Short- and long-term disability, basic life, and basic AD&amp;D coverage are provided at no cost to associates. Edward Jones offers a 401k retirement plan, and tax-advantaged accounts: health savings account, and flexible spending account. Edward Jones observes ten paid holidays and provides 15 days of vacation for new associates beginning on January 1 of each year, as well as sick time, personal days, and a paid day for volunteerism. Associates may be eligible for bonuses and profit sharing. All associates are eligible for the firm's Employee Assistance Program. For more information on the Benefits available to Edward Jones associates, please visit our benefits page.</li></ul></li></ul><br>
<b>
You'll be competitively compensated...</b><br>
<ul><li>
Edward Jones believes in a human centered approach as we partner for positive impact, to improve the lives of our clients, colleagues, and communities.</li><li>
Edward Jones is based on a legacy of partnership and as a privately held firm we share the success with our associates through various discretionary and variable compensation programs, which includes bonus opportunities based on branch and firm profitability, along with individual performance.</li>
The hiring minimum and maximum range shown below is a subset of the total pay range. There is also an opportunity for merit-based salary increases as you progress in the BOA role.<br>
<li>
</li></ul><br>
<br>
<b>Hiring Minimum:</b> $26.10<br>
<br>
<b>Hiring Maximum:</b> $28.26<br>
<ul><li>
<b>
Skills/Requirements</b></li></ul><br>
<b>
What skills would make you a successful BOA?</b><br>
<ul><li>
Analytical Thinking</li><li>
Attention to Detail</li><li>
Adaptability</li><li>
Conversational Skills</li><li>
Digital Tool Utilization</li><li>
Team Collaboration</li></ul><br>
<b>
Role Requirements</b><br>
<ul><li><b>
Client Service:</b> Provide exceptional service to clients via inbound and outbound calls, email, and in-person interactions. Respond to inquiries, resolve issues, and ensure an exceptional experience. Develop and maintain strong relationships with clients, referral sources, and internal client support team members.</li><li><b>
Account Management:</b> Aptitude to learn and understand the financial services industry. Includes account opening, handling account transfers and other requests at the direction of the financial advisor. Process account transactions, prepare documentation, and maintain accurate client records.</li><li><b>
Administrative &amp; Operational Support:</b> Strong ability to work independently at the direction of the financial advisor. Handle various administrative tasks, including scheduling appointments, preparing materials for client meetings, managing correspondence and supporting marketing initiatives. Streamlining processes with updating SOPs and strategically execute on the branch business plan.
</li><li><b>Technology:</b> Strong computer literacy with willingness to learn new technology and programs such as MoneyGuide, Salesforce, Microsoft Office products and other firm-provided software.</li></ul><ul><li><b><br>
Awards &amp; Accolades</b></li></ul><br>
At Edward Jones, we are building a place where everyone feels like they belong. We're proud of our associates' contributions to the firm and the recognitions we have received.<br>
<br>
Check out our U.S. awards and accolades: Insights &amp; Information Blog Postings about Edward Jones<br>
<br>
Check out our Canadian awards and accolades: Insights &amp; Information Blog Postings about Edward Jones<br>
<ul><li>
<b>
About Us</b></li></ul><br>
Join a financial services firm where your contributions are valued. Edward Jones is a Fortune 500&sup1; company where people come first. With over 9 million clients and 20,000 financial advisors across the U.S. and Canada, we're proud to be privately-owned, placing the focus on our clients rather than shareholder returns.<br>
<br>
Behind everything we do is our purpose: We partner for positive impact to improve the lives of our clients and colleagues, and together, better our communities and society. We are an innovative, flexible, and inclusive organization that attracts, develops, and inspires performance excellence and a sense of belonging.
<br>
<br>
People are at the center of our partnership. Edward Jones associates are seen, heard, respected, and supported. This is what we believe makes us the best place to start or build your career.
<br>
<br>
View our Purpose, Inclusion and Citizenship Report.<br>
<br>
&sup1;Fortune 500, published June 2024, data as of December 2023. Compensation provided for using, not obtaining, the rating.<br>
<br>
Edward Jones does not discriminate on the basis of race, color, gender, religion, national origin, age, disability, sexual orientation, pregnancy, veteran status, genetic information or any other basis prohibited by applicable law.</div>

Crane NXT

<div><div><div><div><div><p>Crane Payment Innovations is the leader in world class automated payment solutions. We partner with businesses to provide payment experiences that set new and innovative standards for consumer convenience, security and reliability. We are excited to explore new ways every day to improve how millions of people across the globe can make their payments in a way that fits with their lives. Our global engineers develop products and deliver innovative solutions in currency validation technologies, cash management systems, digital payment technologies, mobile applications, security and digital advertising. We offer a range of devices for bill and coin validation, cash recycling and dispensing systems, IoT applications for our enterprise-level connected products and services, and software applications to integrate sensory hardware to machines and networks.</p></div><div><p>
At CPI you will become a valuable part of an inclusive culture of collaboration and innovation with the support of over 2,000 associates working in one of our 15 offices across the world. If you want to have a hands-on global impact on payment solutions, we want you to join our team as a <b>Salesforce</b> <b>Field Service Administrator </b>This is a full-time remote position reporting from our Malvern, Pennsylvania office.</p></div><div><p><b>
Primary Function</b></p></div><div><p>
The Salesforce Field Service Administrator will be responsible to understand CPI business metrics, KPI&rsquo;s, challenges and help design and implement effective solutions in the form of process changes and or leveraging existing applications/tools. The Salesforce Field Service Administrator will provide hands-on expertise with Salesforce and will help with analysis, design and delivery. The role will also provide guidance, expertise, and internal consultancy to IT teams (ERP, Salesforce, Data &amp; Analytics) and cross-functional teams (Sales, Service, Marketing, Supply Chain).</p><p><b>
Responsibilities and Duties</b></p></div><div><ul><li><p>
Gain intimate knowledge of the business and the organization&rsquo;s culture to design and build solutions that are aligned with key objectives and future goals of the organization.</p></li></ul></div><div><ul><li><p>
Provide thought leadership on improving operations through the use of new or underutilized Salesforce features</p></li></ul></div><div><ul><li><p>
Define and implement best practices for operational salesforce usage and implement solutions/applications with necessary customizations and integrations</p></li></ul></div></div><div><div><ul><li><p>
Define the standards for monitoring the overall health of operational processes and underlying systems with reports, dashboards, queries, and other relevant tools</p></li></ul></div><div><ul><li><p>
Develop and customize Salesforce Field Service Lightning solutions to meet business needs.</p></li></ul></div><div><ul><li><p>
Configure key FSL components such as work orders, service appointments, and scheduling optimization.</p></li></ul></div><div><ul><li><p>
Build and maintain custom Apex classes, triggers, and Lightning Web Components (LWC).</p></li></ul></div><div><ul><li><p>
Integrate FSL with other systems and third-party applications.</p></li></ul></div><div><ul><li><p>
Collaborate with business analysts and field teams to gather and refine requirements.</p></li></ul></div><div><ul><li><p>
Optimize the FSL mobile app for field technicians.</p></li></ul></div><div><ul><li><p>
Develop and maintain up-to-date technical, functional and process documentation.</p></li></ul></div><div><ul><li><p>
Stay up-to-date with Salesforce releases and ensure compatibility with FSL configurations</p></li></ul></div><p></p><div><p><b><br>
Qualifications and Required Skills</b></p></div><div><ul><li><p>
Bachelor&rsquo;s degree in Computer Science, Information Technology or a related field.</p></li></ul></div><div><ul><li><p>
5+ years hands-on and experience administering or developing within Salesforce</p></li></ul></div><div><ul><li><p>
Salesforce Administrator and/or Advanced Administrator Certification</p></li></ul></div><div><ul><li><p>
Salesforce Field Service Lightning certification</p></li></ul></div><div><ul><li><p>
Salesforce Application, System or Business Analyst certification preferred</p></li></ul></div><div><ul><li><p>
Experience with Mulesoft preferred</p></li></ul></div><p></p><div><p><b><br>
Physical Requirements of the Job</b></p></div></div><div><div><ul><li><p>
Office environment; must be able to perform frequent repetitive tasks, and be able to sit or stand at and operate a computer for up to 80% of the day.</p></li></ul></div><div><ul><li><p>
Cognitive skills such as thinking, reasoning, understanding, learning and remembering are required 100 % of the day.</p></li></ul></div><div><ul><li><p>
Travel to CPI sites when required</p></li></ul></div><p></p><div><p><b><br>
Key Attributes for Success</b></p></div><div><ul><li><p>
Demonstrated experience &amp; a high-level of comfort with Salesforce automations (Process builders, Apex triggers, Workflows, Visualforce, etc.), CPQ, Managed &amp; Connected applications (Act-On, Docusign, Conga, etc.), Middleware (Mulesoft, Jitterbit, SAP Data Services, RPA, SSIS), Databases &amp; Reporting tools (Qlik, JIRA, SQL,etc.), ERP (SAP, QAD, a plus)</p></li></ul></div><div><ul><li><p>
High energy level, comfortable performing multifaceted projects in conjunction with day-to-day activities</p></li></ul></div><div><ul><li><p>
Excellent analytical and problem-solving skills and the ability to multi-task in a fast-paced environment</p></li></ul></div><div><ul><li><p>
Ability to establish credibility and be decisive and able to recognize and support the organization's preferences and priorities</p></li></ul></div><div><ul><li><p>
Results and people oriented with sound judgment&mdash;ability to balance other business considerations</p></li></ul></div><div><ul><li><p>
Team player &ndash; able to work in a matrix organization</p></li></ul></div><div><ul><li><p>
Excellent communication skills verbally and in writing</p></li></ul></div><p></p><div><p><b><br>
We offer</b></p></div><div><ul><li><p>
Competitive salaries</p></li></ul></div><div><ul><li><p>
Paid time off</p></li></ul></div><div><ul><li><p>
Sick time off</p></li></ul></div><div><ul><li><p>
Medical, dental, &amp; vision insurance</p></li></ul></div><div><ul><li><p>
Flexible spending accounts</p></li></ul></div></div><div><div><ul><li><p>
Life insurance and disability benefits</p></li></ul></div><div><ul><li><p>
401K with Company contribution</p></li></ul></div><div><ul><li><p>
Community involvement</p></li></ul></div><div><ul><li><p>
Opportunities to travel and work at our global sites</p></li></ul></div><p></p><div><p><b><br>
CPI is part of Crane NXT</b></p><p>
Crane NXT is a premier industrial technology company that provides proprietary and trusted technology solutions to secure, detect, and authenticate what matters most to its customers. The company is a pioneer in advanced, proprietary micro-optics technology for securing physical products, and its sophisticated electronic equipment and associated software leverages proprietary core capabilities with detection and sensing technologies. Crane NXT has approximately 4,000 employees with global operations and manufacturing facilities in the United States, the United Kingdom, Mexico, Japan, Switzerland, Germany, Sweden, and Malta. For more information, visit www.cranenxt.com.</p><p><i>
Crane Payment Innovations is committed to hiring a diverse workforce. Applicants will receive consideration without regard to race, color, religion, sex, gender identity, sexual orientation, age, disability, military status, or national origin or any other characteristic protected under federal, state, or applicable local law.</i></p><p>
#LI-HYBRID</p></div></div></div></div></div><p></p>

Salesforce Field Service Administrator

Alkami Technology

<div><p>Alkami is the digital sales and service platform provider for U.S. banks and credit unions. Our unified Platform integrates onboarding, digital banking, and data and marketing&mdash;each solution can stand alone, but together they deliver more&mdash;to help institutions onboard, engage, and grow relationships. As the future shifts toward Anticipatory Banking, we help data-informed bankers meet the moment with technology that drives action.</p><p></p><p><br>
Founded in 2009, we continue to be recognized for our intentional culture and tremendous growth (Best Place to Work in Fintech; Best &amp; Brightest to Work For Nationally; and Comparably&rsquo;s Best Company Culture, Best Career Growth, Best Engineering Team, and Best Places to Work in Dallas, among others). We&rsquo;re building a culture where each Alkamist can perform to their highest potential, and we&rsquo;re always on the lookout for the best and brightest minds. If you&rsquo;re ready to experience the power of alchemy - transforming the ordinary into the extraordinary - come join one of the fastest growing SaaS companies in the U.S.</p><p></p><p><br>
As a remote-first company, most of our positions can be remote in the US, except for key roles, which will be indicated in the Job Title.</p><p><br>
Follow us on Glassdoor and LinkedIn!</p><p></p>
The Sr ServiceNow Administrator is an experienced individual contributor responsible for the day-to-day administration, configuration, support, and continuous improvement of the ServiceNow platform in support of customer experience operations and enterprise workflow automation. This role applies strong functional and technical knowledge of the platform to maintain core ServiceNow capabilities, deliver well-scoped enhancements, improve process efficiency, and ensure stable and secure platform operations across multiple business workflows. The Sr ServiceNow Administrator works with moderate to high independence on complex support and configuration issues, partners with business and technical stakeholders to translate operational needs into practical platform solutions, and contributes to the adoption of governance standards, release discipline, and data quality practices. This role helps improve service delivery, self-service, reporting visibility, and user experience through effective administration of the ServiceNow AI Platform while ensuring alignment with operational priorities, compliance expectations, and overall broader Customer Experience objectives.
<h2 class="jobSectionHeader"><b>Essential Duties &amp; Responsibilities</b></h2><p><b>
Platform Administration &amp; Operations</b></p><ul><li><p>
Administer the ServiceNow AI Platform platform by configuring and maintaining tables, forms, fields, views, notifications, knowledge content, service portals, and user access to support customer experience and enterprise service workflows.</p></li><li><p>
Provide guidance to less experienced administrators, analysts, or business users by sharing platform knowledge, reviewing configurations, and reinforcing sound ServiceNow practices.</p></li><li><p>
Follow established platform administration standards by applying consistent naming conventions, testing discipline, documentation practices, and change control procedures.</p></li><li><p>
Monitor platform performance and adoption by reviewing incidents, integration failures, scheduled jobs, user feedback, and workflow trends to identify issues and recommend improvements.</p></li><li><p>
Develop dashboards, reports, and operational metrics by organizing service data and platform information into useful views that support decision-making, workflow management, and service performance monitoring.</p></li></ul><p></p><p><b>
SDLC, Change &amp; Release Management</b></p><ul><li><p>
Support continuous improvement efforts by identifying opportunities to expand self-service, simplify workflows, reduce manual work, and improve the overall user experience in ServiceNow.</p></li><li><p>
Document platform configurations, procedures, support processes, testing evidence, rollback plans, release notes, and enhancement details to improve maintainability, audit readiness, and knowledge transfer.</p></li><li><p>
Participate in upgrades, patches, clone activities, and release changes by evaluating impacts, executing testing, documenting issues, and supporting production readiness and post-release stabilization.</p></li><li><p>
Partner with stakeholders across Customer Experience organization (CX), operations, engineering, and enterprise technology by gathering requirements, clarifying process needs, and translating business requests into practical ServiceNow enhancements.</p></li></ul><p></p><p><b>
Configuration, Development &amp; Workflow Automation</b></p><ul><li><p>
Configure and support core service management processes by maintaining Case, Incident, Request, Problem, Change, Knowledge, and related workflows using standard ServiceNow administration practices.</p></li><li><p>
Build and enhance workflow automation by using Flow Designer, business rules, UI policies, client scripts, and other platform capabilities to reduce manual effort and improve process consistency.</p></li><li><p>
Support Service Catalog and request fulfillment capabilities by creating and maintaining catalog items, record producers, variables, approvals, task routing, and associated request workflows.</p></li><li><p>
Troubleshoot complex platform issues by analyzing configuration, scripts, integrations, logs, scheduled jobs, and data relationships to identify root causes and implement corrective actions.</p></li></ul><p></p><p><b>
Integrations &amp; Data Management</b></p><ul><li><p>
Contribute to CMDB-related administration by supporting configuration item data maintenance, reconciliation activities, and discovery-dependent workflows where applicable.</p></li><li><p>
Maintain data quality across platform records and configuration elements by monitoring accuracy, resolving inconsistencies, and supporting governance processes that improve the reliability of operational data.</p></li><li><p>
Maintain data access and retention policy adherence.</p></li><li><p>
Support integrations and data exchange by assisting with REST and API connections, import sets, transform maps, IntegrationHub actions, and related interface support activities.</p></li></ul><p></p><p><b>
Security, Compliance &amp; Audit</b></p><ul><li><p>
Maintain platform security and access configurations by administering roles, groups, ACLs, and approval paths in accordance with established governance, privacy, and control requirements.</p></li><li><p>
Maintain platform change log and ensure all configuration changes are traceable, tested, and auditable.</p></li></ul><p></p><h2 class="jobSectionHeader"><b>
Recommended Experience &amp; Education</b></h2><p></p><p><b>
Minimum Years of Experience</b><br>
 5 years of related experience in ServiceNow administration, supporting one or more product areas for ITSM, CSM, HRSD, ITOM, or custom enterprise platforms, or 3 years with an advanced degree.</p><p></p><p><b>
Education Level</b><br>
Bachelor&rsquo;s degree in Information Systems, Computer Science, Business Technology, or a related field is preferred; equivalent practical experience may substitute for formal education.</p><p><b>
Required</b></p><p></p><p>
 &middot; Strong knowledge of ServiceNow administration, including tables, forms, fields, roles, groups, notifications, update sets, and core platform configuration.</p><ul><li>Hands-on experience supporting ITSM/CSM capabilities such as Case, Incident, Request, Problem, Change, Knowledge, and Service Catalog administration.</li><li>Experience building and maintaining workflow automation using Flow Designer and standard ServiceNow platform capabilities.</li><li>Working knowledge of platform security concepts, including ACLs, role-based access, approval structures, and secure administrative practices.</li><li>Experience troubleshooting platform issues across configuration, integrations, scripts, data quality, and scheduled processes.</li><li>Working knowledge of REST APIs, import sets, transform maps, IntegrationHub, and common enterprise integration patterns.</li><li>Experience building reports, dashboards, SLA-related metrics, and operational performance views within ServiceNow.</li><li>Strong analytical, documentation, communication, and stakeholder partnership skills with the ability to manage competing priorities effectively.</li></ul><p></p><p><b>
Preferred</b></p><p></p><ul><li> ServiceNow Certified System Administrator certification.</li><li>Additional ServiceNow certifications in areas such as ITSM, Application Development, or Implementation Specializations.</li><li>Experience supporting CMDB, MID server, discovery-related data, asset-related records, or configuration governance practices.</li><li>Working knowledge of JavaScript, Glide concepts, or scripting used to support advanced ServiceNow administration.</li><li>Experience in SaaS, fintech, banking technology, customer support, or regulated operating environments.</li><li>Familiarity with ITIL and SDLC practices, audit support, release management, or compliance-oriented control environments.</li></ul>
The salary range for this position is: $131,000 - $145,000<p></p><h1 class="jobSectionHeader"><b>
Cool Things to Know</b></h1><p></p><p><b>
Not Just Any Company</b>: Alkami has an awesome diverse and inclusive environment. We have a FUN culture and offer great benefits, including remote-first environment, unlimited paid time off, 401(k) with employer match, and more.</p><p></p><p><b>
Work Authorization</b>: We cannot offer employment sponsorship at this time. Candidates must be eligible to work in the US for full-time employment.</p><p></p><p><b>
Recruiters</b>: We are not looking for outside recruiting firms to help us in this search. Thank you for understanding.</p><p></p><p><b>
Pay Transparency: </b>As of January 1, 2023, new states and locales have enacted pay equity laws that require more pay transparency by employers in the following states: California, Colorado (effective January 1, 2021), Connecticut, Maryland, Nevada, New Jersey, New York, Ohio, Rhode Island and Washington.
</p><p></p><h1 class="jobSectionHeader"><b>The Important Stuff</b></h1><p></p><p><b>
Alkami Technology is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: </b>Alkami is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Alkami are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Alkami will not tolerate discrimination or harassment based on any of these characteristics. Alkami encourages applicants of all ages.</p><p></p><p><b>
#LI-REMOTE</b></p></div><p></p>

Sr. ServiceNow Administrator

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<div>As a Customer Service Administrator 2, you will be responsible for intermediate level clerical duties that assist in the operational function of the Service Center. Perform a variety of functions that may include a specialization or combination of activities in areas such as Customer Service, appointments, dispatch support, Payroll, Human Resources, or general secretarial.<p></p><p>
Respond to calls or contact customers regarding the status of shipments, billing questions, Cash on Delivery (CODs), Driver Collect, tracing, problems, or rating information. Research and answer requests for information from internal customers or other Service Centers. Call and schedule delivery appointments. Assist drivers with pick-up or delivery problems. Calculate hours worked and Linehaul miles. Compile driver hours of service and complete driver log summaries. Assist with generating manifests and closing loads. Enter closed, dispatched, and arrived loads into the computer. Provide clerical support to the Service Center Account Managers, Account Executives, or Senior Account Executives. Make follow-up calls to customers as requested. Maintain the sales appointment schedule and maintain a list of sales leads. Key pay data into the payroll system. Assist the Service Center Manager with recruiting efforts by coordinating advertisements, screening resumes, scheduling interviews, etc. Coordinate new hire orientation. Assist with Service Center training efforts by scheduling classes or ordering supplies.</p><p></p><div><p>
For this role, you must have: a High School Diploma or GED; the ability to satisfactorily pass background check and alcohol and drug test; 6 months of related experience and/or previous office experience; strong customer relations skills to communicate effectively with internal and external customers; the ability to manage multiple tasks with interruption; computer skills; and be familiar with Microsoft Office applications. We would prefer you to have previous experience with Customer Service, Microsoft Outlook, Microsoft Excel, and Multi-line phone systems. Pay: $20.86-$25.76 Per Hour</p></div><p></p><p><b>
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