client service advisor

SpotlightMadeIt

<ul><li>Provide exceptional customer service to Russian and Arabic-speaking clients, addressing inquiries and resolving issues with empathy and efficiency.</li><li>Manage client accounts, ensuring accurate record-keeping, updates, and proactive communication to maintain strong client relationships.</li><li>Conduct thorough needs assessments to understand client requirements and offer tailored solutions, products, or services.</li><li>Handle inbound and outbound communication (calls, emails, chat) with clients, providing clear, concise, and professional responses in all three languages.</li></ul>

Client Service Advisor (Russian / Arabic / English Speaker)

Language Matters

A Norwegian speaker is urgently needed for a financial services company to support their growing multilingual Sales Team. You will be based in a stunning office in Canary Wharf, London providing your expertise in delivering an excellent level of customer and administrative support. As a Client Service Coordinator will be in the front line of maintaining and developing the Norwegian clienteles by advising the company's products in order to meet the clients demands. Due to the level of training involved, you will have the opportunity to progress your career within the company and learn new skills.<strong>Your responsibilities will include:</strong><ul> <li>Collecting all relevant information from clients to set up new accounts</li><li>Build relationships with clients within the banking sector and assist with administrative duties</li><li>Collaborate with the Nordic Sales team and the investment advisor to manage the daily workload</li><li>Ensuring all clients' reports are accurate and are being dealt with effectively and in a timely manner</li></ul> <strong>About you:</strong>The successful candidate must be detail-oriented and possess strong analytical, communication, and organisational skills, be productive and driven to provide the highest level of client services. This is a junior role which will give you the opportunity to build your career path within the financial service and engaging in a positive and encouraging work environment where hard work will be rewarded. You will be working from the office in Canary Wharf, East London, Monday-Friday, 9am-6pm (there is no hybrid scheme with working from home option). A generous benefits package is offered! They do offer visa sponsorship and a relocation package.<strong>Profile:</strong><ul> <li>Required to be fluent in Norwegian and English, both written and spoken</li><li>Experience as a Client Service, Customer Service Advisor, Client Support, Client Service Associate within the financial or banking sector is desirable</li><li>Degree within finance, banking or economics</li><li>Demonstrable problem-solving skills and a strong customer focus</li><li>Excellent communicator, comfortable dealing with high level executives with the ability to always maintain a high level of professionalism</li></ul> To apply, please send your CV in English and in Word format to Marie-Anne.languagematters is acting as an employment agency in relation to this vacancy.

Norwegian speaking Client Service Coordinator Finance

A Dutch speaker is urgently needed for a financial services company to support their growing multilingual Sales Team. You will be based in a stunning office in Canary Wharf, London providing your expertise in delivering an excellent level of customer and administrative support. As a Client Service Coordinator will be in the front line of maintaining and developing the Dutch clienteles by advising the company's products in order to meet the clients demands. Due to the level of training involved, you will have the opportunity to progress your career within the company and learn new skills.<strong>Your responsibilities will include:</strong><ul> <li>Collecting all relevant information from clients to set up new accounts</li><li>Build relationships with clients within the banking sector and assist with administrative duties</li><li>Collaborate with the Netherlands' Sales team and the investment advisor to manage the daily workload</li><li>Ensuring all clients' reports are accurate and are being dealt with effectively and in a timely manner</li></ul> <strong>About you:</strong>The successful candidate must be detail-oriented and possess strong analytical, communication, and organisational skills, be productive and driven to provide the highest level of client services. This is a junior role which will give you the opportunity to build your career path within the financial service and engaging in a positive and encouraging work environment where hard work will be rewarded. You will be working from the office in Canary Wharf, East London, Monday-Friday, 9am-6pm. A generous benefits package is offered! They do offer visa sponsorship and a relocation package.<strong>Profile:</strong><ul> <li>Required to be fluent in Dutch and English, both written and spoken</li><li>Experience as a Client Service, Customer Service Advisor, Client Support, Client Service Associate within the financial or banking sector is desirable</li><li>Degree within finance, banking or economics is desirable</li><li>Demonstrable problem-solving skills and a strong customer focus</li><li>Excellent communicator, comfortable dealing with high level executives with the ability to always maintain a high level of professionalism</li></ul> To apply, please send your CV in English and in Word format to Marie-Anne.languagematters is acting as an employment agency in relation to this vacancy.

Dutch speaking Junior Client Service Coordinator Finance

Firm Tech Services

<p>We are now looking for a <b>Customer Support Advisor</b> to join our dynamic team and ensure our customers receive timely, accurate, and professional service.</p><p><b>Key Responsibilities</b></p><ul><li>Communicate effectively with customers via phone and messaging platforms</li><li>Handle inquiries, complaints, and product information requests in a professional manner</li><li>Coordinate with the sales, warehouse, and logistics teams to ensure smooth order fulfillment</li><li>Maintain accurate records of client interactions and transactions</li><li>Build and maintain positive relationships with clients to encourage repeat business</li><li>Identify opportunities to improve customer satisfaction and efficiency</li></ul><p><b>Requirements</b></p><ul><li>Minimum [Diploma / Bachelor&rsquo;s degree] in Business, Marketing, or a related field preferred</li><li>Previous experience in <b>customer service or sales support</b>, ideally within the <b>garment, textile, or wholesale</b> industry</li><li>Excellent communication and interpersonal skills</li><li>Strong organizational abilities and attention to detail</li><li>Proficiency in MS Office (Excel, Word) and basic knowledge of ERP or inventory systems</li><li>Positive attitude, patience, and a customer-first mindset</li></ul><p><b>What We Offer</b></p><ul><li>Competitive salary and performance-based incentives</li><li>Supportive and friendly work environment</li><li>Opportunities for career growth in a fast-paced wholesale business</li></ul><p>Job Type: Full-time</p><p>Work Location: In person</p>

Customer Support Advisor

Concentrix

<div>
 Job Title:
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 <br/>
 Customer Service - English
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 <br/>
 <strong>
  Job Description
  <br/>
  <br/>
 </strong>
 The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.
 <br/>
 <br/>
 <strong>
  Essential Functions/Core Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Ensure service delivered to our customers meets contractual Key Performance Indicator (&lsquo;KPIs&rsquo;)
  </li>
  <li>
   Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer
  </li>
  <li>
   Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer
  </li>
  <li>
   Greet customers in a courteous, friendly, and professional manner using agreed upon procedures
  </li>
  <li>
   Maintain basic knowledge of client products and/or services
  </li>
  <li>
   Prepare complete and accurate work including appropriately notating accounts as required
  </li>
  <li>
   Participate in activities designed to improve customer satisfaction and business performance
  </li>
  <li>
   Offer additional products and/or services
  </li>
  <li>
   Track, document and retrieve information in call tracking database
  </li>
  <li>
   Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff
   <br/>
   <br/>
  </li>
 </ul>
 Candidate Profile
 <br/>
 <br/>
 <ul>
  <li>
   High school diploma with three to six months of relevant experience preferred
  </li>
  <li>
   Courteous with strong customer service orientation
  </li>
  <li>
   Strong computer navigation skills and PC Knowledge
  </li>
  <li>
   Ability to effectively communicate, both written and verbally
  </li>
  <li>
   Dependable with strong attention to detail
  </li>
  <li>
   Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly
  </li>
  <li>
   Tolerance for repetitive work in a fast-paced, high production work environment
  </li>
  <li>
   Ability to work as a team member, as well as independently
  </li>
  <li>
   Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner
  </li>
  <li>
   Ability to rotate shifts, as needed
  </li>
  <li>
   Based on location and/or program, additional experience/skills may be required
  </li>
  <li>
   Job requirements may vary by country and will not contravene any local laws
   <br/>
   <br/>
  </li>
 </ul>
 Career Framework Role
 <br/>
 <br/>
 Has program required basic skill set to perform routine tasks within simple processes but lacking program/product specific knowledge. Works with close supervision and clearly defined procedures. Starting to demonstrate familiarity with client terminology, operating standards and procedures. Starter without sustained metric performance levels.
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 <br/>
 <strong>
  Supplemental Geographical Information
  <br/>
  <br/>
 </strong>
 RECRUITER ENTER THE APPLICABLE LANGUAGE:
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 <br/>
 GERMANY - This job description does not apply to employees in Germany.
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 <br/>
 UNITED KINGDOM- EXCLUDE HIGH SCHOOL INFORMATION IN CANDIDATE PROFILE SECTION
 <br/>
 <br/>
 PHILIPPINES
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 <br/>
 <ul>
  <li>
   Minimum of two years of college education. No prior call center experience is required
  </li>
  <li>
   Ability to think clearly and can explain simple issues effectively, both written and verbally
   <br/>
   <br/>
  </li>
 </ul>
 INDIA
 <br/>
 <br/>
 <ul>
  <li>
   Ability to effectively communicate, both written and verbally
  </li>
  <li>
   Listen attentively to customer needs and concerns; demonstrate empathy
  </li>
  <li>
   Clarify customer requirements; probe for and confirm understanding of requirements or problem
  </li>
  <li>
   Confirm customer understanding of the solution and provide additional customer education as needed
  </li>
  <li>
   Ability to learn including strong problem solving skills
  </li>
  <li>
   Demonstrate strong probing and problem solving skills
  </li>
  <li>
   Should be able to handle complex queries
  </li>
  <li>
   Should be able to resolve customer queries independently
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Disclaimer
  <br/>
  <br/>
 </strong>
 The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.
 <br/>
 <br/>
 Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.
 <br/>
 <br/>
 Location:
 <br/>
 <br/>
 TUR - KAGITHANE1 - MERKEZ MAHALLESI AYAZMA CADDESI PAPIRUS PLZ. DIS KAPI NO:37, IC KAPI NO: 2 KAG
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 <br/>
 Language Requirements:
 <br/>
 <br/>
 Time Type:
 <br/>
 <br/>
 Full time
 <br/>
 <br/>
 <strong>
  If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents
  <br/>
  <br/>
 </strong>
 <strong>
  R1556189
 </strong>
</div>


Customer Service - English

e& business Egypt

<div>
 e&amp; CX Solutions is hiring very good English up to Excellent English speakers to be a customer service advisor responsible for handling UAE customers through calls. (Etisalat UAE MSE account).
 <br/>
 <br/>
 Job requirements:
 <br/>
 <ul>
  <li>
   Graduate of any major
  </li>
  <li>
   Very good up to Excellent English speakers (B1+)
  </li>
  <li>
   Flexibility with rotational shifts
   <br/>
  </li>
 </ul>
 Job Benefits:
 <br/>
 <ul>
  <li>
   Net Salary 13,500 EGP
  </li>
  <li>
   career path (insource)
  </li>
  <li>
   Social and medical insurance
  </li>
  <li>
   Free VPN line
  </li>
  <li>
   Salary annual increase
  </li>
  <li>
   bonus program (3k EGP)
  </li>
  <li>
   chance for promoted after 6 months
  </li>
  <li>
   Unlimited commission
  </li>
  <li>
   Referral program (6k EGP)
  </li>
  <li>
   Opportunity To travel To UAE
   <br/>
  </li>
 </ul>
 Location: Maadi, Degla Square (No transportation provided)
</div>


Customer Service Representative (B1+ English Speakers) at e& UAE

<div><div><div><p><b>Customer Service and Support
</b></p></div><div><div><div><b>Location</b></div><div>
Cairo, Egypt</div></div></div><div></div><div><p><br>
Job Title:</p>
ASU Graduates - Concentrix Job Vacancies<p>
Job Description</p>
Due to our incredible growth, we&rsquo;re looking for Customer Service Advisors with English language skills to help us deliver exceptional customer experiences for some of the world&rsquo;s biggest and most well-known brands.<div><div>
Advisor I, Blended Support position interfaces with customers via inbound calls/chats/emails, outbound calls/chats/emails, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's products or services.</div></div><div><div><div><div><div><div><div><div><p>
In this role, you'll:</p><ul><li>
Be the friendly voice of major clients, providing exceptional service across phone, email, and chat. Think about resolving product inquiries, processing orders, and offering helpful advice.</li><li>
Become a product pro, mastering the ins and outs of the latest trends.</li><li>
Troubleshoot issues with patience and a can-do attitude.</li><li>
Go the extra mile to build lasting relationships with customers. Offer personalized recommendations, answer questions with a smile, and make every interaction a positive experience.</li><li>
Contribute to a dynamic and supportive team environment, collaborating with colleagues to achieve shared goals.</li></ul><p>
Essential Functions/Core Responsibilities</p><ul><li>
Ensure service delivered to our customers meets contractual Key Performance Indicators (&lsquo;KPIs&rsquo;)</li><li>
Clarify customer requirements; probe for understanding and use decision-support tools and resources to appropriately provide resolution to the customer.</li><li>
Listen attentively to customer needs and concerns; demonstrate empathy while maximizing the opportunity to build rapport with the customer.</li><li>
Greet customers in a courteous, friendly, and professional manner using agreed-upon procedures.</li><li>
Maintain basic knowledge of client products and/or services.</li><li>
Prepare complete and accurate work including appropriately notating accounts as required.</li><li>
Participate in activities designed to improve customer satisfaction and business performance.</li><li>
Offer additional products and/or services.</li></ul><h2 class="jobSectionHeader"><b>
Candidate Profile</b></h2><ul><li>
A minimum high school diploma with 3 to 6 months of relevant experience is preferred.</li><li>
Ability to fluently communicate in the required language of support, both written and verbally.</li><li>
Excellent communication, interpersonal, and negotiation skills. Thrive in a fast-paced environment and build rapport with diverse audiences.</li><li>
Ability to multi-task, prioritize effectively, be flexible and adaptable to changes, and meet deadlines consistently.</li><li>
Basic computer navigation skills and PC Knowledge.</li><li>
Ability to work as a team member, as well as independently.</li><li>
Dependable with proficient attention to detail.</li><li>
Demonstrate patience in all customer contact situations, including maintaining a pleasant and professional tone and manner.</li><li>
Able to rotate shifts, as needed.</li><li>
Strong problem-solving and analytical abilities. Can quickly assess situations, identify root causes, and develop effective solutions.</li><li>
Courteous with a customer-centric mindset. Passionate about exceeding expectations and delivering exceptional service.</li></ul><p><b>
Based on location and/or program, additional experience/skills may be required</b></p><p></p><ul><li><br>
<b>Job requirements may vary by country and will not contravene any local laws</b></li></ul><p></p><h2 class="jobSectionHeader"><b><br>
Career Framework Role</b></h2><p>
Each program requires a basic skill set and product-specific knowledge to perform routine tasks within simple processes. You will work with close supervision and clearly defined procedures. You are starting to demonstrate familiarity with client terminology, operating standards, and procedures. Starter without sustained metric performance levels.</p><p>
We offer a competitive compensation and benefits package, along with a vibrant and supportive work environment. Join us and be a part of a team that is passionate about making a difference in the lives of our customers and our community!</p><p></p><h2 class="jobSectionHeader"><b><br>
Disclaimer</b></h2><p>
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.</p><p>
Concentrix is an equal-opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status, or any other legally protected characteristic.</p></div></div></div></div></div></div></div></div><p>
Location:</p>
EGY Cairo Egypt-Smart Village Building B2110<p>
Language Requirements:</p>
English<p>
Time Type:</p><p><b>
If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the </b><b>Job Applicant Privacy Notice for California Residents</b></p></div></div></div><div></div>

ASU Graduates - Concentrix Job Vacancies

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