client service analyst

Fragomen

<div>Job Description
About the Role: Fragomen&rsquo;s Business Immigration Analyst position will provide you with the opportunity to make an immediate impact on our business, as well as offering training, development, and long-term growth opportunities. Fragomen&rsquo;s exclusive focus on immigration means you will work in an exciting, dynamic, and challenging atmosphere with people who are passionate about immigration. Providing world class client service and industry leading technology solutions, Fragomen helps our clients to navigate the complex world of global immigration to better achieve their goals.
How will you make a difference as a Business Immigration Analyst at Fragomen?
<ul><li>Learn about the various types of immigration matters and build knowledge of firm, immigration case types and client processes.
</li><li>Perform tasks related to case preparation and filing of petitions with government agencies, including document gathering, document review, case drafting, and case filing.
</li><li>With the guidance of your supervisor, communicate with foreign nationals and client contacts, providing clear and prompt responses regarding case status or other general inquiries.
</li><li>Meet assigned deadlines that adhere to Service Level Agreements (SLAs) and communicate case progress, status, escalations to supervisor.
</li><li>Compile and summarize large quantities of data within case management systems for reporting to clients, managers and team.
</li><li>Understand and contribute to team and individual productivity goals.
</li><li>Demonstrate flexibility and initiative.
</li><li>Follow documented firm standards and policies to mitigate risk and ensure regulatory, operational and client compliance (e.g., following Data Privacy protocols, using Connect accurately and in line with team and client protocols, etc.).
</li></ul>Leverage your valuable skills and experience to make an impact at Fragomen:
<ul><li>Bachelor&rsquo;s degree, Associate&rsquo;s degree, Paralegal certification OR experience in a customer facing or client service-oriented role
</li><li>A client-service mindset, attention to details and ability to work in a fast-paced environment with competing demands
</li><li>The ability to prioritize, meet deadlines and escalate case issues to supervisor
</li><li>Excellent written and verbal communication skills, including the ability to proofread documents, draft fluent prose, and avoid grammatical mistakes without the aid of AI engines
</li><li>Experience using various computer systems, including MS Word and Excel
</li><li>Desire to contribute to positive work environment, effectively collaborate and promote teamwork
</li></ul>Benefits:
At Fragomen, we know that great people make a great organization. We value our people and offer employees a broad range of benefits which includes:
<ul><li>22 PTO days + Federal holidays
</li><li>Medical, Dental, and Vision plans + FSA &amp; HSA Plans
</li><li>401K plan, with company matching
</li></ul>Learn More About Fragomen:
Please take time to read About Us , explore the Meaningful and Impactful Work we do for our clients, and review the standard Benefits we offer. You can find all the material to the right of this page.
All offers and/or employment contracts are contingent upon the successful completion of the Firm&rsquo;s pre-employment screening process. This process may include verifying the candidate&rsquo;s identity, confirming legal authorization to work in the offered position&rsquo;s location, and conducting a comprehensive background check, where permitted by local regulations. We use limited AI‑assisted tools for administrative screening purposes only - never for decision‑making. All hiring decisions are made by people. Applicants may have rights to information and explanations regarding the use of such tools, or request human review, as required by applicable regional laws.</div>

Business Immigration Analyst (Paralegal)

<div>Job Description
About the Role: Fragomen&rsquo;s Business Immigration Analyst position will provide you with the opportunity to make an immediate impact on our business, as well as offering training, development, and long-term growth opportunities. Fragomen&rsquo;s exclusive focus on immigration means you will work in an exciting, dynamic, and challenging atmosphere with people who are passionate about immigration. Providing world class client service and industry leading technology solutions, Fragomen helps our clients to navigate the complex world of global immigration to better achieve their goals.
How will you make a difference as a Business Immigration Analyst at Fragomen?
<ul><li>Learn about the various types of immigration matters and build knowledge of firm, immigration case types and client processes.
</li><li>Perform tasks related to case preparation and filing of petitions with government agencies, including document gathering, document review, case drafting, and case filing.
</li><li>With the guidance of your supervisor, communicate with foreign nationals and client contacts, providing clear and prompt responses regarding case status or other general inquiries.
</li><li>Meet assigned deadlines that adhere to Service Level Agreements (SLAs) and communicate case progress, status, escalations to supervisor.
</li><li>Compile and summarize large quantities of data within case management systems for reporting to clients, managers and team.
</li><li>Understand and contribute to team and individual productivity goals.
</li><li>Demonstrate flexibility and initiative.
</li><li>Follow documented firm standards and policies to mitigate risk and ensure regulatory, operational and client compliance (e.g., following Data Privacy protocols, using Connect accurately and in line with team and client protocols, etc.).
</li></ul>Leverage your valuable skills and experience to make an impact at Fragomen:
<ul><li>Bachelor&rsquo;s degree, Associate&rsquo;s degree, Paralegal certification OR experience in a customer facing or client service-oriented role
</li><li>A client-service mindset, attention to details and ability to work in a fast-paced environment with competing demands
</li><li>The ability to prioritize, meet deadlines and escalate case issues to supervisor
</li><li>Excellent written and verbal communication skills, including the ability to proofread documents, draft fluent prose, and avoid grammatical mistakes without the aid of AI engines
</li><li>Experience using various computer systems, including MS Word and Excel
</li><li>Desire to contribute to positive work environment, effectively collaborate and promote teamwork
</li></ul>Benefits:
At Fragomen, we know that great people make a great organization. We value our people and offer employees a broad range of benefits which includes:
<ul><li>22 PTO days + Federal holidays
</li><li>Medical, Dental, and Vision plans + FSA &amp; HSA Plans
</li><li>401K plan
</li></ul>Learn More About Fragomen:
Please take time to read About Us , explore the Meaningful and Impactful Work we do for our clients, and review the standard Benefits we offer. You can find all the material to the right of this page.
All offers and/or employment contracts are contingent upon the successful completion of the Firm&rsquo;s pre-employment screening process. This process may include verifying the candidate&rsquo;s identity, confirming legal authorization to work in the offered position&rsquo;s location, and conducting a comprehensive background check, where permitted by local regulations. We use limited AI‑assisted tools for administrative screening purposes only - never for decision‑making. All hiring decisions are made by people. Applicants may have rights to information and explanations regarding the use of such tools, or request human review, as required by applicable regional laws.</div>

<div>Job Description
About the Role: Fragomen&rsquo;s Business Immigration Analyst position will provide you with the opportunity to make an immediate impact on our business, as well as offering training, development, and long-term growth opportunities. Fragomen&rsquo;s exclusive focus on immigration means you will work in an exciting, dynamic, and challenging atmosphere with people who are passionate about immigration. Providing world class client service and industry leading technology solutions, Fragomen helps our clients to navigate the complex world of global immigration to better achieve their goals.
How will you make a difference as a Business Immigration Analyst at Fragomen?
<ul><li>Learn about the various types of immigration matters and build knowledge of firm, immigration case types and client processes.
</li><li>Perform tasks related to case preparation and filing of petitions with government agencies, including document gathering, document review, case drafting, and case filing.
</li><li>With the guidance of your supervisor, communicate with foreign nationals and client contacts, providing clear and prompt responses regarding case status or other general inquiries.
</li><li>Meet assigned deadlines that adhere to Service Level Agreements (SLAs) and communicate case progress, status, escalations to supervisor.
</li><li>Compile and summarize large quantities of data within case management systems for reporting to clients, managers and team.
</li><li>Understand and contribute to team and individual productivity goals.
</li><li>Demonstrate flexibility and initiative.
</li><li>Follow documented firm standards and policies to mitigate risk and ensure regulatory, operational and client compliance (e.g., following Data Privacy protocols, using Connect accurately and in line with team and client protocols, etc.).
</li></ul>Leverage your valuable skills and experience to make an impact at Fragomen:
<ul><li>Bachelor&rsquo;s degree, Associate&rsquo;s degree, Paralegal certification OR experience in a customer facing or client service-oriented role
</li><li>A client-service mindset, attention to details and ability to work in a fast-paced environment with competing demands
</li><li>The ability to prioritize, meet deadlines and escalate case issues to supervisor
</li><li>Excellent written and verbal communication skills, including the ability to proofread documents, draft fluent prose, and avoid grammatical mistakes without the aid of AI engines
</li><li>Experience using various computer systems, including MS Word and Excel
</li><li>Desire to contribute to positive work environment, effectively collaborate and promote teamwork
</li></ul>Benefits:
At Fragomen, we know that great people make a great organization. We value our people and offer employees a broad range of benefits which includes:
<ul><li>22 PTO days + Federal holidays
</li><li>Medical, Dental, and Vision plans + FSA &amp; HSA Plans
</li><li>401K plan, with company matching
</li></ul>Learn More About Fragomen:
Please take time to read About Us , explore the Meaningful and Impactful Work we do for our clients, and review the standard Benefits we offer. You can find all the material to the right of this page.
Compensation:
The salary range for this role reflects a variety of factors considered in compensation decisions, including but not limited to an individual&rsquo;s skills, experience, qualifications, work location, work arrangement, licensure and certifications, and applicable laws. Placement within the range will vary based on these factors, and compensation decisions are made to ensure internal equity and alignment with market data.
A reasonable and good-faith estimate of the current salary range for individuals able to work a hybrid schedule in the office locally is:
$52,000.00 - $62,000.00
You may also be eligible to take advantage of our benefits offering, 401K, and paid time off plans.
All offers and/or employment contracts are contingent upon the successful completion of the Firm&rsquo;s pre-employment screening process. This process may include verifying the candidate&rsquo;s identity, confirming legal authorization to work in the offered position&rsquo;s location, and conducting a comprehensive background check, where permitted by local regulations. We use limited AI‑assisted tools for administrative screening purposes only - never for decision‑making. All hiring decisions are made by people. Applicants may have rights to information and explanations regarding the use of such tools, or request human review, as required by applicable regional laws.</div>

Marsh McLennan Agency

<div><h2 class="jobSectionHeader">Company:</h2>
Marsh McLennan Agency
<h2 class="jobSectionHeader">Description:</h2>
Benefits Service Analyst
Our not-so-secret sauce.
Award-winning, inclusive, Top Workplace culture doesn&rsquo;t happen overnight. It&rsquo;s a result of hard work by extraordinary people. The industry&rsquo;s brightest talent drives our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can make your mark as a Benefits Service Analyst at MMA.
Marsh McLennan Agency (MMA) provides business insurance, employee health &amp; benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With offices across North America, we combine the personalized service model of a local consultant with the global resources of the world&rsquo;s leading professional services firm, Marsh (NYSE: MRSH).
A day in the life.
This is an onsite position 5 days a week, located out of our Fort Lauderdale office.
As our Benefits Service Analyst on the Employee Benefits team, you will:
<ul><li>Prepare client spreadsheets and proposals such as benefits comparison, rates comparison, Total Spend Summary, employee contribution modeling, etc.</li>
<li>Prepare client presentations including creating/updating agendas, PowerPoint presentations, copying and binding presentations, etc. as needed</li>
<li>Support the Account Management Team with client service needs such as billing inquiries, researching claim/enrollment issues and tracking service issues through agency management system</li>
<li>Support RFP preparation, including requesting &amp; formatting census and preparing RFP specifications letter</li>
<li>Input and summarize benchmarking data in MMA formatted presentation</li>
<li>Update information in carrier system as needed (enrollments); Enter and review data in agency management system</li>
</ul>Our future colleague.
We&rsquo;d love to meet you if your professional track record includes these skills:
<ul><li>High school diploma or equivalent</li>
<li>2-15 insurance license within 90 days of hire</li>
<li>Proficiency with Microsoft Office Suite, including Excel, Outlook and Word</li>
<li>Strong verbal and written communication and presentation skills</li>
<li>Extremely detail-oriented, organized and proactive</li>
<li>Team-oriented and collaborative</li>
<li>Growth-minded individual</li>
<li>Strong copy editing and proofreading skills</li>
<li>Strong verbal and written communication skills</li>
<li>Well organized, strong attention to detail, deadline oriented, strong sense of urgency and self-motivated.</li>
<li>Adaptable to ever changing environment, ability to work under pressure in fast-paced environment, manage multiple projects, and meet deadlines.</li>
<li>Ability to interact with various personality styles and manage requests from multiple sources.</li>
</ul>These additional qualifications are a plus, but not required to apply:
<ul><li>Bachelor&rsquo;s degree or higher</li>
<li>Bilingual (English/Spanish)</li>
<li>Prior Agency or Benefit Carrier experience</li>
</ul>We know there are excellent candidates who might not check all of these boxes. Don&rsquo;t be shy. If you&rsquo;re close, we&rsquo;d be very interested in meeting you.
Valuable benefits.
We value and respect the impact our colleagues make every day both inside and outside our organization. We&rsquo;ve built a culture that promotes colleague well-being through robust benefit programs and resources, encourages professional and personal development, and celebrates opportunities to pursue the projects and causes that give colleagues fulfilment outside of work.
Some benefits included in this role are:
<ul><li>Generous time off, including personal and volunteering</li>
<li>Tuition reimbursement and professional development opportunities</li>
<li>Hybrid and flexible work</li>
<li>Charitable contribution match programs</li>
<li>Stock purchase opportunities</li>
<li>Competitive compensation</li>
<li>Entrepreneurial leadership</li>
<li>Unmatched, scalable resources</li>
<li>Committed to core values</li>
<li>Inclusive culture</li>
</ul>To learn more about a career at MMA, check us out our website or flip through recruiting brochure .
Follow us on social media to meet our colleagues and see what makes us tick:
<ul><li>Instagram
</li><li>Facebook
</li><li>X
</li><li>LinkedIn
</li></ul>Who you are is who we are.
We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams.
Marsh McLennan and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.
#MMAEHB
#LI-Onsite
#MMAFL</div>

Benefits Service Analyst

Search 10000+ Client service analyst jobs near you this May. New roles added regularly across leading industries. Apply today.

10000 client service analyst jobs Near Me

Business Immigration Analyst (Paralegal)

Business Immigration Analyst (Paralegal)

Business Immigration Analyst (Paralegal)

Benefits Service Analyst

Business Immigration Analyst (Paralegal)

Business Immigration Analyst (Paralegal)

Business Immigration Analyst (Paralegal)