client service and consulting manager

<div>
 Requisition Id : 1634590
 
 
 As a global leader in assurance, tax, transaction and advisory services, we hire and develop the most passionate people in their field to help build a better working world. This starts with a culture that believes in giving you the training, opportunities and creative freedom. At EY, we don't just focus on who you are now, but who you can become. We believe that it&rsquo;s your career and &lsquo;It&rsquo;s yours to build&rsquo; which means potential here is limitless and we'll provide you with motivating and fulfilling experiences throughout your career to help you on the path to becoming your best professional self.
 
 
 The opportunity : Associate Consultant-TMT-Business Consulting Risk-CNS - Risk - Process &amp; Controls - Bangalore
 
 
 TMT :
 
 
 Industry convergence offers TMT (Technology, Media &amp; Entertainment, and Telecommunications) organizations the chance to evolve and transform, but it also presents challenges around competitiveness and delivering agile corporate strategies for growth.
 
 
 We help TMT companies create compelling employee and customer experiences, retaining skills and talent while achieving enterprise-wide operational excellence. We help them guard their data, brand and reputation. We also enable the pursuit of M&amp;A strategies that methodically create value, reduce risk and transform TMT companies into powerhouses that will lead the technology revolution of the future &ndash; building a better working world for all.
 
 
 CNS - Risk - Process &amp; Controls :
 
 
 EY Consulting is building a better working world by transforming businesses through the power of people, technology and innovation. Our client-centric approach focuses on driving long-term value for our clients by solving their most strategic problems. EY Consulting is made up of three sub-service lines: Business Consulting (including Performance Improvement and Risk Consulting), Technology Consulting and People Advisory Services.
 
 
 We help our clients in identifying and managing the interplay between upside and downside risk in order to make the long-term decisions to prevent risk and impact on their organization's ability to meet its future business strategy and objectives. The 3 key fields of play are :
 
 
 Enterprise Risk - helps clients identify and address key risk areas, while building the agility to respond quickly. The areas of focus include Enterprise risk and resilience, Internal audit, Compliance and Internal controls
 
 
 Technology Risk - helps clients to achieve sustainable growth by supporting their efforts to protect their business performance and by providing trusted communications on internal control and regulatory compliance to investors, management, regulators, customers and other stakeholders. EY teams accomplish this by assessing the technology risks that are introduced to businesses.
 
 
 Financial Services Risk - helps clients in the financial sector to identify, manage and monitor the risks in their business. It is done through a transformative and agile approach including process and procedures, risk, data modeling and analytics, reporting to stakeholders and third parties, business requirements (for software selection and IT implementation), analysis of assets and liabilities, and capital and liquidity management.
 
 
 Your key responsibilities
 
 
 Technical Excellence
 
 
 Ability to execute the work as per instructions
 
 
 Conduct discussions with lower level of magagement and line manager executing the processes.
 
 
 Skills and attributes
 
 
 To qualify for the role you must have
 
 
 Qualification
 
 
 Grduate with 3-4 years of experience or CA intermediate with articleship experience
 
 
 
 Experience
 
 
 
 Grduate with 3-4 years of experience or CA intermediate with articleship experience
 
 
 What we look for
 
 
 People with the ability to work in a collaborative manner to provide services across multiple client departments while following the commercial and legal requirements. You will need a practical approach to solving issues and complex problems with the ability to deliver insightful and practical solutions. We look for people who are agile, curious, mindful and able to sustain postivie energy, while being adaptable and creative in their approach.
 
 
 What we offer
 
 
 With more than 200,000 clients, 300,000 people globally and 33,000 people in India, EY has become the strongest brand and the most attractive employer in our field, with market-leading growth over compete. Our people work side-by-side with market-leading entrepreneurs, game- changers, disruptors and visionaries. As an organisation, we are investing more time, technology and money, than ever before in skills and learning for our people. At EY, you will have a personalized Career Journey and also the chance to tap into the resources of our career frameworks to better know about your roles, skills and opportunities.
 
 
 EY is equally committed to being an inclusive employer and we strive to achieve the right balance for our people - enabling us to deliver excellent client service whilst allowing our people to build their career as well as focus on their wellbeing.
 
 
 If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible.
 
 
 Join us in building a better working world. Apply now.
</div>

Associate Consultant - Business Consulting Risk - TMT - CNS - Risk - Process & Controls - Bangalore

Visa

<div>Company Description 
Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose &ndash; to uplift everyone, everywhere by being the best way to pay and be paid.
Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa. 
Job Description 
Visa Consulting and Analytics (VCA) is the consulting arm of Visa, and drives tangible, impactful results for clients. Drawing on our expertise in consulting, data analytics, technology, payments and economics, VCA solves the most strategic problems for our clients. VCA's core client segments include issuers, acquirers, merchants, fintechs, payment enablers and governments.
What we expect of you, day to day.
Specific Responsibilities include:<ul><li>Lead consulting initiatives and contribute to closing engagements by identifying potential opportunities with clients for future engagements.</li><li>Participate with Visa internal teams in regular strategic &amp; planning discussions.</li><li>Address client inquiries and serve as the main contact point for clients and internal questions.</li><li>Manage multiple priorities across various workstreams and projects simultaneously.</li><li>Transform problem statements into proposals with guidance from leadership.</li><li>Participate in developing frameworks, approaches, solutions, and recommendations that effectively and efficiently address the most impactful opportunities and challenges.</li><li>Build solutions and measurable insights that will help clients to grow their portfolios and drive customer engagement in their core business.</li><li>Collaborate cross-functionally (e.g., marketing, sales, risk, innovation) and across global regional teams to execute projects in ways that use the breadth and depth of Visa&rsquo;s resources.</li><li>Produce insights, analyses, and recommendations to improve client performance, boost growth, drive understanding of client issues and provide strategic mentorship for client priorities.</li><li>Perform client-specific analysis on portfolio data including proprietary information, such as customer demographics, activity, spend levels, behavioral scores, financial information, among others.</li></ul>
This is a hybrid position. Employees in hybrid roles are expected to work from the office 3 set days a week (Tuesday - Thursday), with a general guidepost of being in the office 50% or more of the time based on business needs. Expectation of days in office will be confirmed by your Hiring Manager. 
Qualifications<ul><li> 
Problem solving ability with strategic focus on influencing ROI. Understanding of card issuers' P&amp;L and critical factors in driving profitability a plus.</li><li>Excellent communication, story-telling and presentation skills (especially by designing, building, and showcasing project results packages and delivery materials).</li><li>Strong team orientation with a collaborative, diplomatic, and flexible style and able to work effectively in a matrixed organization.</li><li>Self-motivated, results oriented individual with the ability to handle numerous projects concurrently and work independently.</li><li>Deep experience and a track record of high performance in large consulting firm or corporate strategy.</li><li>Competence in using financial indicators to assess business performance, focusing heavily on return on investment.</li><li>Ability to draw meaningful insights from both quantitative and qualitative data.</li><li>Proficient in data-driven storytelling with effective data visualization, use data to improve project execution.</li><li>Able to generate templates + storyboards (flow / structure), guide others, and ask questions to uncover new areas of analysis.</li><li>Ability to take a problem statement and support crafting proposals with guidance from leadership, like competitive analysis.</li></ul> 
Additional Information 
Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.</div>

VCA, Consulting Manager

HSBC

<div></div><div><div><div><div><div><div><div><div><div><div>Job description
</div><div>Corporate Services Manager (UAE Nationals only) - 0000LR2G
Some careers shine brighter than others. 
If you&rsquo;re looking for a career that will help you stand out, join HSBC and fulfil your potential.
HSBC Corporate and Institutional Banking (CIB) is a markets-led, financing-focused business that provides investment and financial solutions. Through our international network, we connect emerging and mature markets, covering key growth areas. We partner with our corporate, government and institutional clients to help them achieve consistent, long-term performance. Our products and services include advisory, financing, prime services, research and analysis, securities services, trading and sales and transaction banking.<div>
We are currently seeking an ambitious individual to join our team as a Corporate Services Manager. The job holder is responsible for managing the day-to-day activities of the Corporate Services department at HSBC M SQ Branch and as well as other corporate branches 
In this role, you will: 
<ul><li>Manage the day-to-day operations of offices, with particular emphasis on the effectiveness of the internal organization of departments and the quality and efficiency of services and effectiveness of control procedures.</li><li>Handle Local and international customer queries relevant to corporate account operations, including advising on electronic channels, payments and cash management, trade operations, other available products and services of the Bank etc.</li><li>Communicate with stakeholders at a regional/global level; ensure effective internal and external communication and sharing of such projects</li><li>Serve as liaison between Client Service and other project stakeholders</li><li>Ensure completion of Diary watch checks for all areas of corporate branch operations.</li><li>Assist / liaise with the other departments / units / segments / processing units of the Bank to achieve the common business goals, targets and service image of the Bank.</li><li>Work beyond the scope of the Service function, to support sales, product, operations and the rest of Client Management to deliver the strategic objectives of the business</li><li>Accountable for delivering Client Service excellence globally effectively managing any risks and issues</li><li>Identification of opportunities globally and effectively managing the regional CSM&rsquo;s to deliver against client promises</li><li>Review at regular intervals recent audit reports issued by Bank&rsquo;s internal / external auditors and local regulators towards ensuring that all recommendations covering the branch have been implemented and maintained, unless dispensation has been obtained for the same</li><li>Identify and introduce service improvements to improve the overall client experience</li><li>Resolves global client service issues and challenges as the final escalation point</li><li>Identify opportunities to streamline processes, eliminate redundancy, increase revenue and strengthen relationships</li><li>Cross selling products appropriate to customer needs and providing superior service support for all</li><li>Analyzing clients activities and providing advice and suggestions to clients to improve</li><li>Generate referrals for other areas of business in HSBC</li><li>Keep abreast of external factors influencing international business e.g., economic, cultural, geographical, procedural and regulatory requirements</li><li>Deliver fair outcomes for our customers and ensure own conduct maintains the orderly and transparent operation of financial markets</li><li>Carry out the DBIRO activities for the branch &ndash; Undertake Information Security consultation, Support the implementation of primary ISR controls, Manage the Secondary ISR controls</li></ul></div> 
</div></div></div></div></div><div><div><div><div><div>Requirements
</div><div><div>To be successful in the role, you should meet the following requirements: 
<ul><li>Strong knowledge of local and regional cash management with proven track record in Client Services.</li><li>Good knowledge and direct experience of service provision and how customer service impacts client perception.</li><li>Diligent, not afraid to get into the detail</li><li>Self-starter, highly motivated and determined with a can-do attitude</li><li>Good level of business acumen and commercial awareness, including economic, cultural, procedural and regulatory issues</li><li>Excellent interpersonal skills and ability to interact and build relationships with internal and external stakeholders</li><li>Excellent time management, planning and organization skills</li><li>Excellent range of communication skills, including written, verbal, and the ability to deliver compelling presentations</li><li>Strong analytical and selling skills</li><li>A good understanding of the market &amp; market trends, competitive environment and regulatory environment.</li><li>Graduation degree is a must &ndash; to secure a UAE Visa and Work Permit</li></ul></div>
For further details and application information please visit our careers site, searching under reference number 0000LR2G.
You&rsquo;ll achieve more at HSBC. 
HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website. 
Issued by The Hong Kong and Shanghai Banking Corporation Limited.</div></div></div></div></div></div></div></div></div></div>

Corporate Services Manager (UAE National)

<div>
 
 Business Analyst &ndash; Technology Consulting (Digital Engineering)
 
 
 
 
 Location: Jordan and Egypt
 
 
 
 
 No.of roles: 3
 
 
 
 At EY, you&rsquo;ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we&rsquo;re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.
 
 
 
 The opportunity
 
 
 
 As a Business Analyst in our Digital Engineering practice, you will play a key role in bridging business needs with technology solutions across complex client environments. You will work closely with stakeholders to define requirements, analyze business processes, and support the delivery of custom-built digital solutions. This is a client-facing role requiring strong analytical thinking, communication, and a deep understanding of modern software delivery.
 
 
 
 Your Key Responsibilities
 
 
 
 <ul>
 <li>
 Requirement Gathering: Engage with stakeholders to elicit, analyze, and document detailed business and system requirements.
 </li>
 <li>
 Process Analysis: Evaluate existing business processes, identify areas for improvement, and propose optimized solutions.
 </li>
 <li>
 Data Analysis: Interpret complex data sets to inform business decisions and strategies.
 </li>
 <li>
 Solution Assessment: Collaborate with technical teams to design and implement solutions that align with business goals.
 </li>
 <li>
 Stakeholder Communication: Facilitate meetings and presentations to share ideas and findings with stakeholders.
 </li>
 <li>
 Documentation: Maintain comprehensive documentation of processes, requirements, and decisions to ensure transparency and continuity.
 
 
 </li>
 </ul>
 
 Required Qualifications:
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business, Information Systems, Computer Science, or related field
 </li>
 <li>
 5&ndash;8 years of experience in business analysis, with at least 2 years in a consulting or client-facing environment
 </li>
 <li>
 Experience in technology-enabled transformation projects
 </li>
 <li>
 Professional certifications such as CBAP, PMI-PBA, or Agile certifications (e.g., CSM, CSPO) are preferred
 
 
 </li>
 </ul>
 
 Skills and attributes for success:
 
 
 
 <ul>
 <li>
 Strong understanding of business analysis frameworks and SDLC
 </li>
 <li>
 Hands-on experience with requirements gathering, process mapping, and stakeholder workshops
 </li>
 <li>
 Proficiency in tools like JIRA, Confluence, Visio, and Microsoft Office Suite
 </li>
 <li>
 Ability to create user stories, use cases, and functional specifications
 </li>
 <li>
 Understanding of cloud-native and API-based solution environments
 </li>
 <li>
 Excellent communication and facilitation skills
 </li>
 <li>
 Critical thinking and problem-solving mindset
 </li>
 <li>
 Strong stakeholder management and negotiation abilities
 </li>
 <li>
 Adaptability and resilience in dynamic client environments
 
 
 </li>
 </ul>
 
 If you can demonstrate that you meet the criteria above, please contact us as soon as possible.
 
 
 
 
 The Exceptional EY Experience. It&rsquo;s Yours To Build.
 
 
 
 
 EY | Building a better working world
 
 
 
 EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.
 
 
 Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.
 
 
 Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.
</div>

Assistant Manager / Manager - Technology Consulting - Business Analyst - Egypt

<div></div><div>At EY, we&rsquo;re all in to shape your future with confidence. 
 
We&rsquo;ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. 
 
Join EY and help to build a better working world. 
 
The opportunity
 
 
EY is a global leader in Assurance, Consulting, SaT (Strategy &amp;Transactions) and Tax services. 
 
Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. The insights and quality services we provide help build trust and confidence in the capital markets and in economies the world over. Our offices around the world use the same methodology and are linked through an integrated technology platform to enable instantaneous communication and collaboration among team members, regardless of location. As a member of EY Global, in T&uuml;rkiye we operate in 6 offices located in &#304;stanbul, Ankara, Bursa, &#304;zmir and Adana, with more than 1800 people for over 40 years. 
 
At EY, we empower our 400.000 people in more than 150 countries with the right mindsets and skills to navigate what&rsquo;s next, become the transformative leaders the world needs, pursue careers as unique as they are, and build their own exceptional EY experiences. We work together across our full spectrum of services and skills so that business, people and the planet can thrive together. 
 
Together, all in, to build a better working world.<div></div> 
We are seeking for a People Advisory Services Manager to join our People Consulting Team with the following qualifications; 
 What We Look For 
<ul><li>
Minimum of 5 years of experience in human capital consulting, with expertise in areas such as Organization Design, Performance, Wage &amp; Benefits, Talent Management, Culture and Employee Experience, Workforce Analysis, Human Resources Analytics.</li><li>
Proven track record of successfully managing project-based work, demonstrating leadership in delivering high-quality outcomes</li><li>
Experience in team management, with the ability to effectively lead and motivate a team of consultants</li><li>
Passionate about research with a strong internal drive for action and results</li><li>
Proficient in using Excel and PowerPoint for data analysis and presentation purposes</li><li>
Detail-oriented with a proactive approach to follow-up and a commitment to producing excellent work</li><li>
Exceptional written and verbal communication skills in English are essential</li></ul>
5 years proven experience mainly in the following areas: 
<ul><li>
Talent Strategy and Strategic Workforce Planning,</li><li>
Employee experience, HR transformation,</li><li>
Culture Transformation,</li><li>
Organization Design,</li><li>
Title &amp; Grading Structures,</li><li>
HR Analytics,</li><li>
Performance Management,</li><li>
Compensation &amp; Benefits,</li><li>
HR Digitalization,</li><li>
Change Management.</li></ul> 
Your key responsibilities 
<ul><li>
Demonstrating technical proficiency in our core capabilities and adopting a business-centric approach to solve complex client challenges</li><li>
Leading and supporting engagement activities, from initial planning to implementation, including identifying and managing potential issues and risks throughout the project lifecycle</li><li>
Influencing and persuading clients and stakeholders to garner support for significant change initiatives and decisions</li><li>
Contributing to business development and client pursuit efforts by preparing compelling proposals and delivering persuasive presentations to prospective clients</li><li>
Managing and leading a team of consultants, providing mentorship, guidance, and support to ensure the successful delivery of projects</li></ul> 
What We Offer You 
 
At EY, we&rsquo;ll develop you with future-focused skills and equip you with world-class experiences. We&rsquo;ll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more. 
 
Are you ready to shape your future with confidence? Apply today. 
 
To help create the best experience during the recruitment process, please describe any disability-related adjustments or accommodations you may need. 
 
EY | Building a better working world 
 
EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. 
 
Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. 
 
EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.</div>

EY Türkiye - People Consulting / People Advisory Services Manager

Christian Dior Couture

<div>
 Job responsibilities
 
 
 At
 
 Dior
 
 , our clients are at the heart of everything we do. We are looking for a
 
 Client Development Manager
 
 to lead clienteling excellence in our boutiques and elevate the Dior client journey to the next level.
 
 
 
 In This Role, You Will
 
 
 
 <ul>
 <li>
 Drive client recruitment, retention, and engagement through innovative clienteling strategies
 </li>
 <li>
 Train and coach boutique teams on CRM tools, outreach, and delivering &ldquo;extra-mile&rdquo; service
 </li>
 <li>
 Build authentic, lasting relationships with top clients while supporting the team on the shop floor
 </li>
 <li>
 Manage client activation campaigns, boutique events, and gifting strategies
 </li>
 <li>
 Track and analyse key KPIs to continuously improve clienteling performance
 
 
 </li>
 </ul>
 
 What We Are Looking For
 
 
 
 ✔ Proven experience in luxury retail, client development, or CRM management
 
 
 ✔ Strong coaching and training skills to inspire boutique teams
 
 
 ✔ A client-first mindset with a passion for creating memorable experiences
 
 
 ✔ Analytical ability to manage data, reports, and KPIs with precision
 
 
 ✔ Professional presence as a true
 
 Dior Ambassador
 
 
 
 This is a unique opportunity to join one of the world&rsquo;s most prestigious luxury brands and shape the future of client engagement in our boutiques.
 
 
 Apply now and bring your expertise to Dior.
</div>

Country Client Development Manager | Kuwait

Standard Chartered

<div>
 
 Job Summary
 
 
 
 As Client Service Manager for Trade Operations &amp; Service at Standard Chartered, you will be pivotal in delivering outstanding client service and expert advice to our Corporate Institutional Banking and Commercial Banking clients. Your role encompasses managing transactional inquiries, resolving complaints, and addressing service-related issues swiftly and efficiently within the trade operations realm. This position involves close collaboration with diverse internal teams and engagement with clients to ensure seamless transactional experiences while fostering trust and satisfaction.
 
 
 In this dynamic role, you will receive assignments from the Head of Trade Operations and Service, where your contributions will include handling trade transactions, responding to risk-related queries, and driving process improvement initiatives. Your ability to balance meticulous operational tasks with proactive client engagement will be key to enhancing service quality and operational resilience.
 
 
 This role requires a solutions-oriented mindset and a commitment to maintaining high service standards within a regulated banking environment.
 
 
 Your work will significantly impact client relationships and operational excellence, supporting Standard Chartered's mission to be a trusted partner for our clients.
 
 
 
 Key Responsibilities
 
 
 
 The Client Service Manager role includes the following primary responsibilities:
 
 
 <ul>
 <li>
 Act as the main point of contact for clients and internal staff regarding advice, inquiries, complaints, and various service issues related to trade operations, ensuring swift and professional responses.
 </li>
 <li>
 Consistently deliver client service that meets or exceeds established service level agreements, maintaining high standards of accuracy and responsiveness.
 </li>
 <li>
 Collaborate closely with Relationship Managers, Product Sales, Operations, and other stakeholders to collaboratively resolve client issues and identify opportunities to enhance the overall client experience.
 </li>
 <li>
 Manage complex transactional errors and discrepancies by liaising effectively with clients and internal teams to ensure timely and satisfactory resolution.
 </li>
 <li>
 Lead the service recovery process by accurately logging complaints, investigating root causes, and implementing corrective actions to restore client confidence.
 </li>
 <li>
 Engage with clients proactively to assess service performance, gather feedback, and develop continuous improvement plans to elevate service delivery standards.
 </li>
 <li>
 Establish and maintain trusted partnerships with clients through regular communication and operational support at the transaction level.
 </li>
 <li>
 Identify, escalate, and mitigate any risks, compliance concerns, or conduct issues in a timely and collaborative manner to uphold the integrity of trade operations.
 
 
 </li>
 </ul>
 
 Skills And Experience
 
 
 
 Ideal candidates will possess a comprehensive set of skills and experiences, including:
 
 
 <ul>
 <li>
 A detail-oriented approach, demonstrating ownership across the end-to-end service delivery lifecycle within trade operations.
 </li>
 <li>
 Strong teamwork abilities, with a collaborative mindset that values effective relationship-building with peers, clients, and business partners.
 </li>
 <li>
 Exceptional communication skills encompassing verbal, written, and interpersonal abilities, enabling effective influence and negotiation with diverse stakeholders.
 </li>
 <li>
 Proven track record of managing direct client interactions with confidence and professionalism, delivering client-centric solutions in complex environments.
 </li>
 <li>
 A positive attitude coupled with excellent interpersonal skills, fostering constructive dialogue and mutual respect.
 </li>
 <li>
 Highly developed analytical and problem-solving skills, allowing for the timely identification of operational issues and implementation of solutions.
 </li>
 <li>
 Effective time management talents to balance multiple priorities and meet demanding deadlines in a fast-paced setting.
 </li>
 <li>
 Proficiency in English is essential, underscoring the ability to communicate clearly and concisely within an international banking environment.
 
 
 </li>
 </ul>
 
 About Standard Chartered
 
 
 
 We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.
 
 
 Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.
 
 
 
 Together We
 
 
 
 <ul>
 <li>
 Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
 </li>
 <li>
 Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
 </li>
 <li>
 Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
 
 
 </li>
 </ul>
 
 What We Offer
 
 
 
 
 In line with our Fair Pay Charter,
 
 we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
 
 
 <ul>
 <li>
 Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
 </li>
 <li>
 Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
 </li>
 <li>
 Flexible working options based around home and office locations, with flexible working patterns.
 </li>
 <li>
 Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
 </li>
 <li>
 A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
 </li>
 <li>
 Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
 </li>
 </ul>
</div>

Client Service Manager, Trade Operations & Service

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