client service and consulting manager

Visa

<div><b>Company Description</b><p><br>
Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose &ndash; to uplift everyone, everywhere by being the best way to pay and be paid.</p><p>
Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.</p><b><br>
Job Description</b><p><br>
Purpose:</p><p><br>
</p><p>The Senior Manager will be part of the Visa Consulting and Analytics organization in GCC and NALP which delivers advisory and implementation projects to our clients across MENA (GCC and NALP). We are looking for motivated individuals to join our growing practice to lead the work on consulting projects, develop detailed analyses, derive relevant insights, and shape clients&rsquo; strategies.</p><p></p><p><br>
Responsibilities include:</p><ul><li><p>
Lead and/or be part of consulting engagements across consulting practice areas (portfolio, digital, risk), including but not limited to the following:</p><ul><li><p>
Assume full project management responsibility for the assigned project and be the primary liaison with the client and internal stakeholders for project updates</p></li><li><p>
Develop projects delivery frameworks and execute against them</p></li><li><p>
Structure and deliver all client deliverables, including diagnostic/discovery, benchmarking and market research, gap analyses, recommendations, operating models, business cases, etc.</p></li><li><p>
Lead or contribute to internal and external problem-solving sessions</p></li><li><p>
Lead and coach other team members</p></li><li><p>
Prepare for, lead, and participate in, client discussions</p></li><li><p>
Lead project deliveries end to end, including coordination with other Visa functions as needed</p></li><li><p>
Present project deliverables to clients and facilitate client discussions</p></li></ul></li><li><p>
Use Visa and external data to analyze client needs across the focus markets and identify opportunities for consulting assignments with Visa&rsquo;s key clients</p></li><li><p>
Contribute to VCA project proposals and support in business development efforts</p></li><li><p>
Collaborate with VCA colleagues, Visa account executives and other Visa functions to cultivate and manage a pipeline of engagement opportunities with the largest banks and merchants in the region</p></li><li><p>
Work closely with other Visa groups, including Products, BD, Risk, Marketing, Digital Solutions, Digital Partnerships &amp; Ventures, Innovation Center etc., to ensure a seamless Consulting projects delivery</p></li><li><p>
When needed, contribute to the development of VCA&rsquo;s practice areas in terms of new offerings design/detailing</p></li></ul><p>
This is a hybrid position. Expectation of days in office will be confirmed by your Hiring Manager.</p><b><br>
Qualifications</b><div><br>
Education/ professional qualifications:<br>
<ul><li>Bachelor's degree or equivalent.</li><li>Master&rsquo;s degree preferred</li></ul>
<br>
Experience/ skills required:<br>
<br>
<ul><li>7- 10 years of overall work experience</li><li>5 years of solid experience in a top-tier consulting firm</li><li>Payments consulting experience is a plus. A highly-qualified candidate will have broad experience in Payments Consulting across multiple areas of focus</li><li>Comfortable interacting with and presenting to senior management of clients and Visa</li><li>Highly analytical with advanced PowerPoint skills and Excel skills.</li><li>Superior project management skills. Fluent communicator</li><li>Results driven, flexible and both internally and externally customer focused</li><li>Able to travel frequently and work on client site</li><li>Self-motivated and able to use own initiative with limited direction</li><li>Strong teamwork and collaboration skills with the ability to work effectively with inter-disciplinary groups</li><li>Ability to work in a multi-cultural environment</li><li>Arabic speaker preferred</li></ul>
Frequent travel required<br>
Position based in Cairo</div><b><br>
Additional Information</b><p><br>
Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.</p></div>

Senior Client Consulting Manager

DXC Technology

<ul><div><b>Job ID:</b> 51569071</div>
<div><b>Location:</b> Abu Dhabi, United Arab Emirates</div>
<div><b>Category:</b> Consulting &amp; Advisory</div>
<div><b>Employment Type:</b> Full time</div></ul>
<br><div><p><b>Job Description:</b></p>
<div><b>Essential Job Functions:</b><br>
<ul><li>Lead and mentor a team of consultants, fostering a collaborative and innovative work environment.</li><li>Build and maintain strong client relationships, understanding their technology challenges and delivering customized solutions.</li><li>Collaborate with the team to develop effective solutions that address clients&rsquo; technology challenges.</li><li>Contribute to identifying new business opportunities and expanding existing client accounts. Participate in proposal development, client presentations, and contract negotiations.</li><li>Provide insights and contribute to the strategic direction of the Consulting Services division.</li><li>Assist in overseeing the financial performance of the division, adhering to budgets, and ensuring profitability.</li><li>Collaborate with other departments to ensure a cohesive approach to client engagement and service delivery.</li></ul></div>
<div><b>Basic Qualifications:</b><br>
<ul><li>Bachelor&rsquo;s degree in a relevant field or equivalent combination of education and experience</li><li>Typically, 7+ years of relevant work experience in industry, with a minimum of 3 years in a similar role in consulting</li><li>Proven experience: Strong experience in consulting with a record of successful projects</li><li>Proficiencies: Solid understanding of consulting methodologies, industry trends, and technology</li><li>A continuous learner that stays abreast with industry knowledge and technology</li></ul></div>
<div><b>Other Qualifications:</b><br>
<ul><li>Advanced degree in a relevant field is a plus (e.g., MBA)</li><li>Relevant certifications such as PMP (Project Management Professional) a plus</li></ul></div>
<p>At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We&rsquo;re committed to fostering an inclusive environment where everyone can thrive.</p>
<div><b>Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf.</b><div></div><b><i>
.</i></b></div></div>

RR-0317133 Manager Consulting

Alton Aviation Consultancy

<div><div>Engagement Manager, Aviation Consulting, Dubai</div>
<div></div><div><b>COMPANY INTRODUCTION</b></div>
<div>Alton Aviation Consultancy is a specialized management consulting firm focused on the aviation sector. Our global client base includes, among others, major private equity and institutional investors in aviation, airlines, airports, lessors, and aerospace manufacturers. As an independent advisory firm with no joint ventures, affiliations, or other business affiliations, we pride ourselves on offering our clients independent, objective counsel. At Alton, our purpose is to deliver the objective, data-driven guidance and insight our clients require to inform business strategies, allocate capital, prioritize resources, and manage risk. We are looking for bright and talented minds to join our growing team in Dubai to work with colleagues in Dublin, Hong Kong, New York, Singapore, Tokyo, and Beijing.</div>
<div></div><div><b>JOB DESCRIPTION SUMMARY</b></div>
<div></div><div><b>Who We Are:</b></div>
<div>Alton delivers cutting-edge advisory services that help our aviation and aerospace sector clients conquer challenges and grow. We are a global team of seasoned management consultants and executives focused on the aviation industry who are renowned for thought leadership, quantitative analytics, and innovative solution development. Equipped with an unrivalled understanding of the global aviation value chain - including airlines, aviation finance, aerospace, MRO and aftermarket, airports, mobility, and technology - Alton is at the forefront of helping industry players navigate the ever-changing global aviation market and make strategic decisions that yield long-term value.</div>
<div></div><div>With respect to culture, Alton works collaboratively across offices as one global team, embracing a client-centric focus. We promote responsibility and accountability, with team members working to the highest standards given a shared sense of pride and purpose in meaningful work. Our organization is lean and flat, and we are committed to an open and transparent environment where learning thrives, and new ideas and perspectives are welcomed. Alton is keen to help team members develop their skills, expand their knowledge, and grow to be future leaders within the firm with Engagement Managers playing an active role in developing junior team members.</div>
<div></div><div>Our team members are supported with highly competitive compensation commensurate with the firm&rsquo;s performance and individual contributions, and a full suite of comprehensive benefits. Social responsibility has been core to our business values since Alton&rsquo;s founding, and we formalized our commitment to donating a portion of our revenue and time via the Pledge 1% corporate philanthropy movement. Please visit our careers page to learn more at, https://altonaviation.com/careers.</div>
<div></div><div><b>Job Overview:</b></div>
<div></div><div>Engagement Managers are expected to work with Alton&rsquo;s senior team members to help clients solve their most complex commercial, operational, and financial challenges. To do this, Engagement Managers lead teams of Associates and Senior Associates and take responsibility for the day-to-day execution of client engagements, encompassing analytical work, solution-crafting, and deliverable creation. Throughout your work with us, you will be working closely in tight-knit teams with Alton&rsquo;s leaders to apply commercial expertise and rigorous analysis to solving real-world problems facing aviation industry players. You will take part in exciting projects and have a direct stake in helping Alton&rsquo;s clients, while at the same time expand your own sector knowledge, consulting toolkit, management skills, and industry relationships.</div>
<div></div><div><b>Job Responsibilities:</b></div>
<ul><li>Lead project teams to conduct market research and perform both quantitative and qualitative analysis</li>
<li>Engage with clients to gather, analyze, and interpret data in support of assessments</li>
<li>Develop analytical and financial models</li>
<li>Become expert on aviation industry issues across the full value chain</li>
<li>Present results of studies and analyses, and draft report deliverables</li>
<li>Support the professional development of associates and senior associates, and provide training</li>
<li>Support the development of company intellectual property</li>
<li>Support targeted business development efforts with new and existing clients</li>
<li>Identify new business opportunities and offerings for the firm</li>
<li>Perform other logistical, administrative, or other tasks, as directed by company management</li>
</ul><div><b>QUALIFICATIONS</b></div>
<div></div><div><b>Qualities:</b></div>
<ul><li>Strong, demonstrable interest in, and passion for, the aviation industry</li>
<li>Excellent interpersonal, team management, and teambuilding skills</li>
<li>Comprehension of finance fundamentals</li>
<li>Strong analytical skills</li>
<li>Expert proficiency in Microsoft Office products, particularly Microsoft Excel</li>
<li>Superior organizational skills, flexibility managing multiple priorities, working to changing deadlines, and attention to detail</li>
<li>Unyielding commitment to excellence, delivering the best possible outcomes for clients</li>
<li>Excellent verbal and written communication skills in English; strong foreign language capabilities are a positive</li>
<li>Able to work precisely and productively under pressure and tight deadlines</li>
</ul><div><b>Educational Background:</b><br>
For Engagement Managers a degree in a quantitative, problem solving, or critical reasoning discipline (e.g., business, finance, mathematics, engineering, statistics, etc.) from a top educational institution is preferred.</div>
<div></div><div><b>Work Experience:</b></div>
<div>Engagement managers should have at least 6-9 years of aviation/aerospace industry working experience and/or relevant consultancy work experience. Candidates will also be considered with a strong background from other industries/positions offering relevant transferable skills (e.g., investment banking, management consulting). Candidates must have experience managing analytical teams.</div>
<div></div><div><b>Travel:</b></div>
<div>Domestic and overseas travel may be required 25-50% on average, or more during certain periods.</div>
<div></div><div><b>HOW TO APPLY</b></div>
<div></div><div>You must submit your resume and cover letter (in English) through our application portal on our website to be considered:</div>
<div><ul><li>Please visit our careers portal here: https://altonaviation.com/careers</li></ul>
<ul><li>Select the office and position you are applying to (please only apply to one Alton job posting)</li></ul>
<ul><li>Attach cover letter and resume, as well as your contact information</li></ul>
<ul><li>Once you have completed the above, click &ldquo;Submit&rdquo; to complete your application</li></ul>
</div><div>Please note: applicants should have the appropriate work authorization for the office location chosen; Alton does not provide visa/work sponsorship for this position.</div></div><div></div>

Engagement Manager, Management Consulting, Dubai

Palo Alto Networks

<div>
 <strong>
  Our Mission
  <br/>
  <br/>
 </strong>
 At Palo Alto Networks&reg;, everything starts and ends with our mission:
 <br/>
 <br/>
 Being the cybersecurity partner of choice, protecting our digital way of life.
 <br/>
 <br/>
 We have the vision of a world where each day is safer and more secure than the one before. These aren&rsquo;t easy goals to accomplish &ndash; but we&rsquo;re not here for easy. We&rsquo;re here for better. We are a company built on the foundation of challenging and disrupting the way things are done, and we&rsquo;re looking for innovators who are as committed to shaping the future of cybersecurity as we are.
 <br/>
 <br/>
 We&rsquo;re changing the nature of work. Palo Alto Networks is evolving to meet the needs of our employees now and in the future through FLEXWORK, our approach to how we work. From benefits to learning, location to leadership, we&rsquo;ve rethought and recreated every aspect of the employee experience at Palo Alto Networks. And because it FLEXes around each individual employee based on their individual choices, employees are empowered to push boundaries and help us all evolve, together.
 <br/>
 <br/>
 <strong>
  Job Description
  <br/>
  <br/>
 </strong>
 <strong>
  Your Career
  <br/>
  <br/>
 </strong>
 The Solutions Consultant Manager is the evolution of the traditional Sales Engineer Manager role, aligning how we lead teams to best serve our customers in understanding their environment, providing solution guidance and ensuring value realization in their investment with Palo Alto Networks.
 <br/>
 <br/>
 As our Solutions Consultant Manager, you are the technical leader for your District Solutions Consulting team. You will work closely with the District Sales Manager and, along with your team, build relationships with your customers with the goal of helping them detect and prevent advanced cyberattacks and breaches. Our customers need guidance on what applications to deploy from our platform. Your guidance, expertise, and mentorship of your team will keep them ahead of the latest cyberthreats and stay on the leading edge of prevention.
 <br/>
 <br/>
 As the technical leader for your assigned territory, you will guide and develop your team to define innovative technical solutions that secure customers' key business imperatives and maximize the value of their investment with Palo Alto Networks. You will champion our industry leadership in on-premises, cloud, and security operations services, establishing Palo Alto Networks as the preferred cybersecurity partner for your customers. You will also nurture talent within your team and provide valuable feedback to the product management team on new feature requests and product improvements based on insights gained from your customer interaction. Your team will play a key role in defining technical solutions that secure a customer&rsquo;s key business imperatives and ensuring value realization of their investment with Palo Alto Networks.
 <br/>
 <br/>
 <strong>
  Your Impact
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Recruit and hire new Solutions Consultants into the territory, hiring the best talent in the industry
  </li>
  <li>
   Responsible for training, mentoring, and reviewing employees on your team, keeping them engaged and successful in their careers
  </li>
  <li>
   Support field Solutions Consultant team in complex evaluations, problem-solving and challenging customer environments
  </li>
  <li>
   Leads and coaches team on successful technical validation efforts based on best practices to ensure technical win in assigned opportunities
  </li>
  <li>
   Define, create and monitor individual development plans for your team
  </li>
  <li>
   Works closely with Professional Services, Customer Success and Specialist teams to ensure overall customer implementation and adoption of solutions
  </li>
  <li>
   Provide effective technical leadership in customer interactions to include sharing security trends and standard methodologies employed by other customers to actively be part of the selling process
  </li>
  <li>
   Drive Palo Alto Networks Platformization efforts within your accounts
  </li>
  <li>
   Work closely with the Domain Specialist Manager to ensure optimal use of resources and align the required resources to the projects you are handling
  </li>
  <li>
   Act as an escalation point to collaborate with pre-sales and post-sales teams for any issues that arise
  </li>
  <li>
   Build and maintain relationships with key customers to solidify reference accounts and to assist the account teams with defining plans to drive more business
  </li>
  <li>
   Present to customers as our expert in your area at all levels in the customer hierarchy from technician to CIO
  </li>
  <li>
   Discuss competitor products in the marketplace and positions ours as the best alternative
  </li>
  <li>
   Working with Product Management, Technical Marketing, and R&amp;D to build requirements and product features for our large customers and provide feedback from customers
  </li>
  <li>
   50-75% travel within the region
  </li>
  <li>
   Work with your sales counterpart (DSM) to develop a technical strategy that accelerates growth. Identify key verticals, markets, use cases, and solutions to focus on, and devise a comprehensive strategy and engagement model tailored to your region or district
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 <strong>
  Your Experience
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Experience as a pre-sales System Engineer Manager
  </li>
  <li>
   Experience as a Senior System Engineer/Specialist
  </li>
  <li>
   Industry knowledge of security product market trends and directional awareness of our roadmap and technology development efforts, knowledge of competitor offerings and products
  </li>
  <li>
   Knowledge of how to deliver comprehensive security solutions to Palo Alto Networks customer base
  </li>
  <li>
   Experience in selling, designing, implementing or managing one or more of the following solutions: Network Security, SASE, SaaS, CNAPP and/or SOC Transformation Technologies
  </li>
  <li>
   Partnering with Customer Support functions to ensure successful implementation and adoption of sold solutions
  </li>
  <li>
   Strong communication (written and verbal) and presentation skills
  </li>
  <li>
   Quota driven attitude focused on client's best solution by being a trusted advisor
  </li>
  <li>
   Proficient in English and Arabic
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Additional Information
  <br/>
  <br/>
 </strong>
 <strong>
  The Team
  <br/>
  <br/>
 </strong>
 Our Solutions Consultant team members work hand-in-hand with large organizations around the world to keep their digital environments protected. We educate, inspire,and empower our potential clients in their journey to security.
 <br/>
 <br/>
 You are empowered with unmatched systems and tools and a team built on joint success. You won&rsquo;t find someone at Palo Alto Networks that isn&rsquo;t committed to your success &ndash; with everyone pitching in to assist when it comes to solutions selling, learning, and development. Our Solutions Consulting community is driven by the mission to be our customers&rsquo; cybersecurity partner of choice, protecting their digital way of life.
 <br/>
 <br/>
 <strong>
  Our Commitment
  <br/>
  <br/>
 </strong>
 We&rsquo;re problem solvers that take risks and challenge cybersecurity&rsquo;s status quo. It&rsquo;s simple: we can&rsquo;t accomplish our mission without diverse teams innovating, together.
 <br/>
 <br/>
 We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com.
 <br/>
 <br/>
 Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.
 <br/>
 <br/>
 All your information will be kept confidential according to EEO guidelines.
 <br/>
 <br/>
 Is role eligible for Immigration Sponsorship?: Yes
</div>


Solutions Consultant Manager, Gulf

Independent Resourcing Consultancy Ltd

A prestigious wealth management firm in Dubai is looking for a Wealth Management Administrator to provide administrative support for exceptional client service. The role involves managing client onboarding, maintaining records, and ensuring compliance with regulations. Candidates should have a degree in Finance or Business Administration and administrative experience in a financial services environment. This opportunity offers a dynamic work atmosphere and prospects for professional growth.

Wealth Management Administrator Dubai & Client Services

Deloitte

<div>
 <strong>
  About Deloitte
 </strong>
 : When you work for us, you commit to a career at one of the largest and most prestigious professional services firms in the world. We have received numerous awards over the last few years, including Best Employer in the Middle East, and Best Consulting Firm, and the Middle East Training &amp; Development Excellence Award.
 <br/>
 <br/>
 <strong>
  Our Purpose
  <br/>
  <br/>
 </strong>
 Deloitte makes an impact that matters. Every day we challenge ourselves to do what matters most&mdash;for clients, for our people, and for society. We serve clients distinctively, bringing innovative insights, solving complex challenges and unlocking sustainable growth. We inspire our talented professionals to deliver outstanding value to clients, providing an exceptional career experience and an inclusive and collaborative culture. We contribute to society, building confidence and trust in the markets, upholding the integrity of organizations and supporting our communities.
 <br/>
 <br/>
 Our shared values guide the way we behave to make a positive, enduring impact:
 <br/>
 <br/>
 During Your Tenure As a CRM Functional Consultant In Sales &amp; Services, You Will Demonstrate And Develop Your Capabilities In The Following Areas
 <br/>
 <br/>
 <ul>
  <li>
   Collaborate with business stakeholders to understand business objectives and gather detailed requirements for CRM solutions.
  </li>
  <li>
   Responsible for acting as a bridge between the business and technical stakeholders.
  </li>
  <li>
   Translate business requirements into effective and scalable processes. Recommend best practices and functionalities to meet business objectives.
  </li>
  <li>
   Translate functional requirements into technical requirements that can be used by technical teams. Acts as a bridge between the business and technical stakeholders for any clarifications.
  </li>
  <li>
   Prepare business requirement documents, lead sign-off from business, write user stories, and acceptance criteria and perform demo.
  </li>
  <li>
   Conduct user training sessions and create user documentation to ensure smooth adoption of the application. Provide ongoing support and address user inquiries to maximise system utilisation.
  </li>
  <li>
   Recommend relevant reports and dashboard capabilities to extract meaningful insights from data to help stakeholders make informed decisions.
  </li>
  <li>
   Collaborate with the development team to oversee integrations with other systems. Collaborate with testing to ensure the integrity and reliability of the solutions.
  </li>
  <li>
   Propose and implement enhancements to existing systems to optimise performance and user experience.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Leadership Capabilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Builds own understanding of our purpose and values; explores opportunities for impact.
  </li>
  <li>
   Demonstrates strong commitment to personal learning and development; acts as a brand ambassador to help attract top talent.
  </li>
  <li>
   Understands expectations and demonstrates personal accountability for keeping performance on track.
  </li>
  <li>
   Actively focuses on developing effective communication and relationship-building skills.
  </li>
  <li>
   Understands how their daily work contributes to the priorities of the team and the business.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Bachelor's degree in Computer Science, Software, or a related field.
  </li>
  <li>
   Decent understanding of CRM and the ability to comprehend how CRM can impact businesses.
  </li>
  <li>
   Proven experience of 2-5 years of working in a functional role with any CRM tools like Salesforce, Microsoft Dynamics, Oracle CX, or others.
  </li>
  <li>
   Experienced at directly engaging with clients, driving discussions, and gathering detailed business requirements.
  </li>
  <li>
   Ability to handle ambiguity, progress discussions and make suggestions in an unstructured environment.
  </li>
  <li>
   Extensive experience in translating business requirements into process flows, and user stories including comprehensive acceptance criteria; and receiving client sign-off.
  </li>
  <li>
   Quick learner with an ability to understand business processes from the perspective of different functions, departments, and business units. Prioritise the requirements as per business objectives.
  </li>
  <li>
   Ability to define use cases and outline detailed user journeys.
  </li>
  <li>
   Skilled at designing reports and dashboards, including relevant KPIs to track business outcomes.
  </li>
  <li>
   Strong communication and interpersonal skills to collaborate effectively with stakeholders at all levels across business and technical teams.
  </li>
  <li>
   Experienced at driving system implementation, monitoring solutions developed by technical teams, tracking progress against milestones, and agile methodology.
  </li>
  <li>
   Ability to analyse and recommend data flow best practices knowledge.
  </li>
  <li>
   Experienced at managing client deliverables and presentations independently.
  </li>
  <li>
   An individual with a proactive mindset who looks at details analytically and is actively curious to achieve clarity.
  </li>
  <li>
   Comfortable working in a fast-paced environment and contributing high-quality work.
  </li>
  <li>
   CRM certifications will be a preference.
  </li>
 </ul>
</div>


CRM Functional Consultant| Sales & Services | Amman

<div><div><div><div><div><div><b>Job description</b></div></div><div></div><div><div><b>
Company and benefits</b></div></div></div></div></div><div><div><div><div><div>
Job ID</div><div><b>
ASSOC016990</b></div></div><div><div>
Employment Type</div><div><b>
Regular</b></div></div><div><div>
Work Style</div><div><b>
on-site</b></div></div><div><div>
Location</div><div><b>
Noida,UP,India</b></div></div><div><div>
Travel</div><div><b>
Up to 25%</b></div></div><div><div>
Role</div><div><b>
Assoc Mgr. Integration Consulting</b></div></div></div><div><div><p>
Why UKG:</p>
<p>
At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That&rsquo;s what we do.</p>
<div>
We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you&rsquo;ll get flexibility that&rsquo;s real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters&mdash;and so do you.<br>
<br>
Responsibilities:<br>
The Assoc Manager Global Integration Team leads a small team of Integration Consultants building scalable and repeatable technical solutions focused on the successful implementation of UKG customers and their ongoing integration needs. Through collaboration within different teams within Global Integration team, this role ensures integrations needed during the implementation process are addressed and resolved with a Customer First philosophy. The Assoc Manager is responsible for effectively deploying team resources to provide integrations in a timely and efficient manner, balancing the requirement for supportability with the customer&rsquo;s need for customization. This individual will also be responsible for creating and sustaining a culture of highly engaged employees through the facilitation of development, continued learning, clear directions and expectations, and continued process improvement.<br>
<br>
<ul><li>Create and manage the strategy behind the development and deployment of integrations using SQL/Boomi/ XML</li><li>Work with the team to design, develop and implement new interfaces between various 3rd party systems and Ultimate/Dimensions software, including the maintenance and improvement of existing interfaces.</li><li>Document and own best practices for executing and maintaining all aspects of the Integration and enforce usage of standard processes and tools within the team.</li><li>Drive continuous improvement initiatives within the team, resulting in increased productivity, high scalability, and a superior Customer Experience in assigned engagements.</li><li>Provide reporting on productivity and performance, defect and escalation root causes and forecasting of deliverables assigned to the team</li><li>Anticipate problems or situations that could affect the team or peers. Assess the potential impact of the work, develop and execute the best work solution.</li><li>Manage escalated situations, establish appropriate remediation plans, and execute the plan to remedy the situation.</li><li>Continually solicit feedback from team members, peers, and supervisors in an effort to find new or better ways to operate, improve efficiency, and/or develop themselves.</li><li>Drive the business to continually improve processes and efficiencies. This includes practicing risk taking as well as creating an environment where employees take risks.</li><li>Travel to Locations within India/international locations for team meetings, overall strategy planning and management level discussions.</li><li>Onboarding the resources, drive initiatives, training the team, handling escalations etc.,</li></ul><br>
Qualifications:<br>
<ul><li>Demonstrated experience in managing direct reports including technical leadership, mentoring team members and being responsible for team&rsquo;s deliverables.</li><li>Relevant experience on Work Force Management (WFM)/Human Capital Management (HCM) solutions.</li><li>Strong analytical skills with the track record of driving change and process improvements.</li><li>Demonstrated ability to adapt to new technologies and changing environments.</li><li>Demonstrated leadership skills with the ability to work as part of a project team.</li><li>Excellent written and verbal communication, with the ability to work with all levels of individuals in an organization.</li><li>Bachelor&rsquo;s degree with 10+ years of industry experience, and 2+ years of management role.</li></ul></div>
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Company Overview:</p>
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UKG is the Workforce Operating Platform that puts workforce understanding to work. With the world's largest collection of workforce insights, and people-first AI, our ability to reveal unseen ways to build trust, amplify productivity, and empower talent, is unmatched. It's this expertise that equips our customers with the intelligence to solve any challenge in any industry &mdash; because great organizations know their workforce is their competitive edge. Learn more at ukg.com.</p>
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UKG is proud to be an equal opportunity employer and is committed to promoting diversity and inclusion in the workplace, including the recruitment process.</p>
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Disability Accommodation in the Application and Interview Process</p>
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For individuals with disabilities that need additional assistance at any point in the application and interview process, please email UKGCareers@ukg.com</p></div></div><p></p><div><div><div><div><div>
NOTICE ON HIRING SCAMS</div><br>
UKG will never ask you for a copy of your driver&rsquo;s license, social security card, or passport during a job inter<br>
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ABOUT OUR JOB DESCRIPTIONS</div><br>
All job descriptions are written to accurately reflect the open job and include general work responsibilities. They do not present a comprehensive, detailed inventory of all duties, responsibilities, and qualifications required for the job. Management reserves the right to revise the job or require that other or different tasks be performed if or when circumstances change.</div></div></div></div></div></div></div>

Assoc Mgr. Integration Consulting

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