client service associate

MediaJenie

About MediaJenieMediaJenie is a strategy-led digital media agency. We work with technology companies, research organizations, B2B businesses, B2C Brands and funded startups to structure and communicate complex ideas clearly - across websites, content, design and digital platforms.Our work is not limited to &ldquo;posting content&rdquo; or &ldquo;design execution&rdquo;. We help companies translate subject-matter expertise into audience-ready communication.Role OverviewWe are looking for a Client Service Associate who can act as the coordination bridge between clients and internal teams (design, content, and web/tech).This is not a sales role and not a pure project coordinator role either.The position requires understanding client intent, organizing communication, clarifying requirements, and ensuring deliverables are executed properly and on time.You will work directly with founders, marketing heads, product teams and subject-matter experts from client organizations.Key Responsibilities Client Communication &amp; Relationship Management<ul><li>Act as primary point of contact for assigned client accounts</li><li>Understand client requirements and convert them into clear internal briefs</li><li>Conduct requirement calls and follow-ups</li><li>Track client feedback and approvals</li><li>Ensure timely communication and expectation setting</li></ul>Project Coordination<ul><li>Coordinate between design, content and development teams</li><li>Create structured briefs for:</li><li>Website projects</li><li>Social media communication</li><li>Branding &amp; creative deliverables</li><li>Content pieces (blogs, case studies, decks)</li><li>Track deliverables, timelines and dependencies</li><li>Manage revision cycles and approval processes</li></ul>Project Tracking &amp; Documentation<ul><li>Maintain task trackers and project status sheets</li><li>Send meeting notes and action items</li><li>Ensure deadlines are met across multiple parallel projects</li><li>Identify risks, delays or scope changes early</li></ul>Quality &amp; Clarity<ul><li>Review deliverables before sending to client (basic quality check)</li><li>Ensure client feedback is properly understood before passing to team</li><li>Help avoid rework caused by unclear instructions</li></ul>Required Skills<ul><li>Strong written and spoken English communication</li><li>Ability to understand structured discussions and summarize clearly</li><li>Comfortable coordinating with multiple stakeholders</li><li>Organized and detail-oriented</li><li>Ability to handle multiple ongoing projects</li></ul>Preferred Background (Important)Candidates must have one of the following experiences:<ul><li>Digital agency / creative agency client servicing</li><li>Website or branding project coordination</li><li>Social media account handling (agency side)</li><li>B2B marketing coordination role</li><li>Working with designers and developers in a delivery environment</li></ul>This role is not suitable for freshers without project coordination experience.Tools You May Use(Training will be provided where needed)<ul><li>Google Workspace (Docs, Sheets)</li><li>Project trackers (ClickUp / Notion / Trello or similar)</li><li>Basic CMS updates (WordPress or similar &mdash; optional)</li><li>Video meeting platforms (Google Meet / Zoom)</li></ul>Growth PathThis role is designed as an entry point into agency account management.Career progression: Client Service Associate &rarr; Account Executive &rarr; Account ManagerAs you grow, you will gradually handle:<ul><li>Larger client accounts</li><li>Independent client discussions</li><li>Communication strategy planning</li><li>Retainer accounts</li></ul>What This Job Is (Important to Read)This role involves:<ul><li>Daily follow-ups</li><li>Managing feedback cycles</li><li>Handling last-minute client inputs</li><li>Clarifying vague client requirements</li><li>Organizing messy information into clear instructions</li></ul>If you enjoy structured coordination and communication clarity, you will do well here.What This Job Is NOT<ul><li>Not a graphic designer role</li><li>Not a coding/developer role</li><li>Not a social media posting role</li><li>Not a sales/target role</li></ul>Compensation<ul><li>Salary: Based on experience and past role responsibility</li><li>Performance growth linked to ability to independently manage accounts</li></ul>How to ApplyPlease apply through Indeed with:<ul><li>Updated resume</li><li>Short note (5&ndash;7 lines) describing a project you handled and your role in it</li></ul>Applications without this note are unlikely to be shortlisted.Job Type: Full-timePay: ₹50,000.00 - ₹65,000.00 per monthApplication Question(s):<ul><li>Have you coordinated work between clients and internal teams (designers, content writers, or developers)?</li><li>Have you handled multiple projects simultaneously with deadlines?</li><li>Are you comfortable with daily follow-ups and feedback management as a regular part of your job?</li><li>Are you able to work from our Bengaluru office (in-person role)?</li></ul>Experience:<ul><li>client servicing agency-level: 1 year (Required)</li></ul>Work Location: In person

Client Service Associate - Digital & Creative Projects

Policybazaar for Business

<div>
 
 
 Job Title: Associate Service Consultant
 
 
 
 
 Location: Mumbai, Kurla West
 
 
 
 
 Experience: 0&ndash;3 Years
 
 
 
 
 
 
 
 About the Role:
 
 
 
 We are looking for a proactive and client-focused Associate Service Consultant to manage and support our B2B clients. The role involves handling renewals, attending and making client calls, and ensuring seamless service delivery.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 <ul>
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 Manage and maintain relationships with B2B clients.
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 Handle service/policy renewals and ensure timely follow-ups.
 </li>
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 Make outbound calls to clients for renewals, follow-ups, and service updates.
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 Attend inbound client calls and address queries effectively.
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 Coordinate with internal teams for issue resolution and service support.
 </li>
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 Ensure high levels of client satisfaction and retention.
 </li>
 <li>
 Maintain accurate records of client interactions and updates in the system.
 </li>
 </ul>
 
 
 
 
 
 Requirements:
 
 
 <ul>
 <li>
 0&ndash;3 years of experience in client servicing / customer support / B2B coordination.
 </li>
 <li>
 Strong verbal and written communication skills.
 </li>
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 Comfortable with outbound calling and follow-ups.
 </li>
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 Ability to manage multiple clients simultaneously.
 </li>
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 Proactive, organized, and solution-oriented approach.
 </li>
 </ul>
 
 
 
 
 
 Preferred Skills:
 
 
 <ul>
 <li>
 Experience in B2B client handling.
 </li>
 <li>
 Good knowledge of MS Office and CRM tools.
 </li>
 </ul>
 
 
</div>

Associate Service Consultant

Savvital

<div>
 
 About The Company
 
 
 
 Savvital is a forward-thinking organization that provides diversified services to small and medium-sized businesses in the international market to enable them to build their future while benefiting from our customized solutions. Our team of educated experts are motivated individuals excited to handle tasks that can bring capacity to your workday. Our Mission is to provide an affordable solution to growing companies through strategic task delegation. We envision creating an eco-system that resonates with the human touch every business needs.
 
 
 
 About The Role
 
 
 
 As an Associate - Client Services at Savvital, you will play a key role in providing administrative and operational support to our clients. This position offers an exciting opportunity for individuals with strong organizational skills, attention to detail, and a passion for delivering exceptional client services in a virtual environment.
 
 
 
 What You&rsquo;ll Be Doing
 
 
 
 <ul>
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 Administrative Support - Perform general administrative tasks such as managing calendars and scheduling appointments.
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 Communication Management - Act as a liaison between clients and internal teams, handling email correspondence, and ensuring timely and accurate communication.
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 Meeting Coordination - Assist in coordinating virtual meetings, including scheduling, sending invitations, and preparing necessary materials.
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 Task Prioritization - Prioritize tasks and manage time effectively to meet client deadlines and expectations.
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 Research and Analysis - Conduct research on diverse topics as assigned, providing relevant information to decision making.
 </li>
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 Client Relationship Management - Build and maintain positive relationships with clients, understanding their needs and ensuring a high level of client satisfaction.
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 Customer Complaint Analysis - Analyze customer complaints, identify underlying issues, and recommend effective solutions to enhance customer satisfaction.
 </li>
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 Price Quotes - Prepare and offer price quotes to clients&rsquo; customers, ensuring accuracy and alignment with product and service offerings.
 
 
 </li>
 </ul>
 
 What We&rsquo;re Looking For
 
 
 
 <ul>
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 Qualification: A 4-Year Bachelor's degree is preferable. Preferably in Accounting &amp; Finance/ Business Studies/ Economics/ Public Relations.
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 Strong interpersonal and communication skills.
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 Entry-level or minimal experience in client-facing roles.
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 Detail oriented with the ability to manage multiple tasks.
 </li>
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 Willingness to learn
 
 
 </li>
 </ul>
 
 Compensation &amp; Benefit
 
 
 
 <ul>
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 Base Salary: Market Competitive.
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 Allowances: Internet, Electricity, Wellbeing. Medical Insurance for you.
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 Performance-based bonuses.
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 Annual Bonus and Increments.
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 <li>
 Company-wide success bonuses.
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 </ul>
</div>

Associate - Client Services (SV-07)

IAID Performing Arts - Qatar

<div>
 
 Minimum Of 2-3 Years Experience
 
 
 
 
 Bachelor's Degree
 
 
 
 
 IAID W.L.L., established in 2001, has grown to be the biggest Performing Arts Academy in Qatar promoting passion, pride and positivity.
 
 
 
 
 A novel and first of its kind institute in the region to offer training in the field of Performing and Visual Arts, IAID has over 1,200 students representing 80+ nationalities. IAID also takes pride to be a pioneer in conducting workshops for children and has performed in major local and international events promoting arts and culture. Currently, located in Doha City the Academy is supported with fully equipped dance, music and art studios suitable to bring out the best in each of the students. Privileged to be ranked in the top 50 SMEs of the country, IAID with a committed team of professionals maintains quality courses that meet international standards and certifications.
 
 
 
 Join us as a
 
 Client Relations Associate.
 
 This role is responsible for lead generation via the process of identifying and cultivating potential customers for the profitability of the business. The role is responsible for managing new and existing clients by providing quality and consistent customer service at all times.
 
 
 
 Requirement
 
 
 
 <ul>
 <li>
 Graduate of any bachelor&rsquo;s degree (preferably Marketing or Business) or equivalent.
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 Minimum of two (2) to three (3) years of experience in the same or related position (with supervisory experience a plus).
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 Background in corporate sales, business development and developing/executing marketing campaigns to name a few.
 
 
 </li>
 </ul>
 
 What Is In Store For You
 
 
 
 <ul>
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 Career Growth (Entry Level &ndash; Director&rsquo;s Level)
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 Tax Free-Remuneration
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 Value-added Benefits (Accommodation, Transportation, Air Ticket, Visa and many more)
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 High-caliber Professionalism
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 Exposure to diverse culture and nationalities
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 Communication Skills Upgrade
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 <li>
 Fun &amp; Learning Environment
 
 
 </li>
 </ul>
 
 If you share the same passion as us, then come and join our team!
 
 
 
 
 You may send your CV and portfolio at
 
 resume@iaidonline.org
 
 
 
 
 
 (Qualified candidates will be contacted by the IAID HR Team)
 
</div>

Client Relations Associate

The Luxury Closet

<div>
 The Luxury Closet is a company born in Dubai, the heart of luxury in the Arabian Peninsula, where we are redefining the world of luxury. We seek to challenge the norms and build a sustainable company that is loved and admired, and inspires the modern-day luxury consumer.
 
 
 Our aim is to unlock and curate the most valuable and exclusive closets from around the world.
 
 
 What do we offer?
 
 
 A young, dynamic and forward-thinking environment
 
 
 Fast paced and very short decision times for changes
 
 
 A canvas for you to truly excel
 
 
 99% of uptime on sunshine
 
 
 
 About The Role
 
 
 
 Customer Service associate will represent not just the customer service department but The Luxury Closet as a whole. In this key role, you will exceed productivity goals and deliver against our customer promises. Our scale is expansive and our presence is growing. Our goal is simple: to offer the greatest selection of luxury products and services with the world's best customer experience.
 
 
 
 Responsibilities
 
 
 
 The CS Associate will be responsible and accountable (but notlimited) to the following roles and responsibilities:-
 
 
 <ul>
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 Managing all channels of Customer interaction, email, chat, phone
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 Identifying and assessing customers' needs to achieve satisfaction
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 Build sustainable relationships and trust with customer accounts through open and interactive communication
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 Build sustainable relationships and engage customers by taking the extra mile and becoming a Consultant; help Customers make a decision and generate revenue for the Company
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 Aim at converting general inquiries into a sale
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 Aspire to bring customer delight in each and every interaction
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 Provide accurate, valid, and complete information by using the right methods/tools
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 Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
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 Keep records of customer interactions, process customer accounts, and file documents where applicable
 </li>
 <li>
 Follow communication procedures, guidelines, and policies
 </li>
 <li>
 Maintain positive and professional interaction with all the departments associated with the Customer Service department
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 1-3 years of Customer Service Experience in a BPO/ Hospitality or Luxury Retail.
 </li>
 <li>
 Excellent English communication.
 </li>
 <li>
 Should be comfortable with 6 days workweek, night shift
 </li>
 </ul>
</div>

CS Associate/Executive (Night Shift - Remote)

HRPSP - Your Strategic HR Partner

We&rsquo;re Hiring &ndash; Customer Premises AssociateIndustry: Telecommunications / Broadband Services Location: Depalpur Salary: PKR 40,000 (Basic) + Performance-Based CommissionAre you a technically skilled field professional with a passion for customer service? Join our growing telecom operations team and work on last-mile connectivity solutions at customer locations.Key Responsibilities:<ul><li>Installation, configuration, and activation of broadband/internet equipment at customer premises</li><li>On-site troubleshooting of connectivity and network-related issues</li><li>Ensure service quality and timely resolution of customer complaints</li><li>Educate customers on proper usage and basic maintenance of installed services</li><li>Maintain accurate service reports and daily field activity records</li><li>Coordinate with technical support teams for escalations when required</li></ul>Eligibility Criteria:<ul><li>DAE / Technical Diploma in Electrical, Electronics, Telecom, or Networking</li><li>Basic understanding of fiber, broadband, routers, modems, and LAN/WAN concepts</li><li>Strong communication and customer-handling skills</li><li>Willingness to perform field visits across Depalpur</li><li>Fresh candidates with technical education are encouraged to apply</li></ul>What We Offer:<ul><li>Basic Salary: PKR 40,000</li><li>Attractive Commission Structure based on performance</li><li>Hands-on technical training</li><li>Stable career growth in the telecom industry</li><li>Supportive and professional work environment</li></ul>Job Type: Full-timePay: From Rs40,000.00 per monthWork Location: In person

Customer Premises Associate (CPA)

We&rsquo;re Hiring &ndash; Customer Premises AssociateIndustry: Telecommunications / Broadband Services Location: Hafizabad Salary: PKR 40,000 (Basic) + Performance-Based CommissionAre you a technically skilled field professional with a passion for customer service? Join our growing telecom operations team and work on last-mile connectivity solutions at customer locations.Key Responsibilities:<ul><li>Installation, configuration, and activation of broadband/internet equipment at customer premises</li><li>On-site troubleshooting of connectivity and network-related issues</li><li>Ensure service quality and timely resolution of customer complaints</li><li>Educate customers on proper usage and basic maintenance of installed services</li><li>Maintain accurate service reports and daily field activity records</li><li>Coordinate with technical support teams for escalations when required</li></ul>Eligibility Criteria:<ul><li>DAE / Technical Diploma in Electrical, Electronics, Telecom, or Networking</li><li>Basic understanding of fiber, broadband, routers, modems, and LAN/WAN concepts</li><li>Strong communication and customer-handling skills</li><li>Willingness to perform field visits across Hafizabad</li><li>Fresh candidates with technical education are encouraged to apply</li></ul>What We Offer:<ul><li>Basic Salary: PKR 40,000</li><li>Attractive Commission Structure based on performance</li><li>Hands-on technical training</li><li>Stable career growth in the telecom industry</li><li>Supportive and professional work environment</li></ul>Job Type: Full-timePay: From Rs40,000.00 per monthWork Location: In person

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