client service associate

OnGrid

<div>
 OnGrid is a leading digital trust platform offering digital KYC, verifications, and background checks for onboarding employees, contractors users, merchants, customers, etc. Founded by IIT-B alumni, OnGrid has completed more than 500+ million checks across 3000+ happy clients. At OnGrid, we are focused on redefining and reimagining trust, safety, compliance and accountability through our platforms OnGrid, eLockr, and Gridlines. Having built these basic pillars of trust (and to be let loose and think of avenues never explored, and execute in ways never implemented before.
 
 
 In this full-time role, based in Gurugram. We are looking for individuals who are highly motivated, adaptable, have good communication skills and eager to learn. This role will provide you with valuable experience and the chance to work on exciting projects within our client success team.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 </li>
 <li>
 Building long-term relationships with clients
 </li>
 <li>
 </li>
 <li>
 Build relationships with key employees among clients
 </li>
 <li>
 </li>
 <li>
 Addressing clients concerns and complaints
 </li>
 <li>
 </li>
 <li>
 Create plans to address clients&rsquo; business needs
 </li>
 <li>
 </li>
 <li>
 Advise clients on creating profitable processes
 </li>
 <li>
 </li>
 <li>
 Schedule regular meetings with clients to ensure they are satisfied
 </li>
 <li>
 </li>
 <li>
 Act as point of contact for complaints and escalate issues as appropriate
 </li>
 <li>
 </li>
 <li>
 Collaborate with internal teams (e.g. sales, engineers, senior management, operations) to address clients&rsquo; needs
 
 
 </li>
 </ul>
 About Company: OnGrid, by Handy Online Solutions Private Limited, is a consent-based trust platform that modernizes verification and background checks in India. An individual can choose to give access to his/her verified data, documents, certificates, verification reports, testimonials, and references in a trusted network of organizations, providing faster and cleaner access to true identity and digital professional records. We have been going strong since 2015.
</div>

Client Service Associate in Gurgaon

JPMorganChase

<div><div>At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood. We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion. 
</div><div></div> 
<div>As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service. Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences. You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts &ndash; helping clients achieve their financial goals. 
</div><div></div> 
<div>Job Responsibilities
</div><div><div><ul><li>Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
</li><li>Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
</li><li>Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
</li><li>Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions &ndash; introducing them to our team of experts to help achieve their financial goals.
</li><li>Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
</li></ul><div>Required Qualifications, Capabilities, and Skills
</div><div><div><ul><li>Ability to put clients first and exceed their expectations &ndash; delivering attentive and friendly service, creating a welcoming environment.
</li><li>Ability to build trusted relationships &ndash; demonstrating genuine care and concern during interactions with clients.
</li><li>Ability to engage clients &ndash; communicating clearly and politely to understand and help, anticipating client needs.
</li><li>Ability to quickly and effectively resolve client issues with attention to detail &ndash; providing a consistent client experience.
</li><li>Ability to elevate the client experience &ndash; working collaboratively as a team to deliver seamless service with care and sincerity.
</li><li>Ability to quickly and accurately learn products, services, and procedures.
</li><li>Client service experience or comparable experience.
</li><li>High school diploma or GED equivalent.
</li></ul><div>Preferred Qualifications, Capabilities, and Skills
</div><div><div><ul><li>Strong desire and ability to influence, educate, and connect customers to technology solutions.
</li><li>Cash handling experience.</li></ul></div></div></div></div></div></div></div><div></div>

Part Time (20 Hours) Associate Banker, Fairfield Woods Branch, Fairfield, CT

Amazon.com

<div><div>DESCRIPTION<div>
At Amazon, our mission is to be Earth&rsquo;s most customer-centric company. To achieve this goal, we strive to exceed expectations by innovating and providing best-in-class customer support as we expand our logistics products and services including improving how we fulfill and deliver customer orders. 
 
We&rsquo;re making history and the good news is that we&rsquo;ve only just begun. At Amazon you get to Work with smart, passionate people who are building new products and services every day on behalf of our customers. As a Delivery Station Customer Service Associate, you will help improve the customer experience by providing in station real-time, hands-on support to ensure our customers receive their packages on time, as promised. 
 
Key job responsibilities 
Key job responsibilities 
As a Delivery Station Customer Service Associate, you will be responsible for: 
 
Communicating with customers directly in-person, in addition to communicating via phone and email 
Empathizing with and prioritizing customer needs 
Upholding company values and respecting every customer 
Resolving issues and setting appropriate expectations with customers 
Clearly understanding and responding appropriately to the issues that customers present 
Consistently composing grammatically correct, concise, and accurate written responses to customer issues 
Approaching problems logically and with good judgment to ensure the appropriate customer outcome 
Making quick and effective decisions on behalf of the customer 
Working a flexible Full-Time (40+ hours per week) schedule 
 
Performing the following tasks, with or without reasonable accommodation 
Work in an environment where the noise level varies and can be loud (hearing protection will be provided) 
Work in an environment where the temperature may vary due to outside weather conditions and is not controlled</div></div><div>
BASIC QUALIFICATIONS<div>
Key job responsibilities 
Basic qualifications 
 
High School or equivalent diploma 
Previous experience in Customer Service 
Ability to effectively prioritize work time to ensure efficiency 
Experience with Windows Operating Systems and Microsoft Outlook 
Familiarity with multiple web browsers, data base searching and instant messenger tools</div></div><div> 
PREFERRED QUALIFICATIONS<div>
Preferred qualifications 
<ul><li>Arabic Speaker</li><li>Bachelor Degree or equivalent work- related experience</li><li>Proficiency in verbal and written communication skills</li><li>Experience in understanding performance metrics and developing them to measure progress against key performance indicators</li><li>Experience working on a merchandising/brand ambassador team for a nationally recognized consumer brand</li></ul> 
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.</div></div></div>

Delivery Station Customer Service Associate, Customer Service

GLG Srl

<div>About the role

GLG is seeking Associates who are excited to learn and excel at best-in-class client service in a strong performance-driven, merit-based, and team-oriented environment.

Associates are the engine driving GLG's Insight Network &ndash; the world's largest and most varied source of first-hand expertise. The Associate role involves fast-paced communication, working directly as thought partners with leading professionals &ndash; think top financial services firms, consultancies, and corporations &ndash; to connect them to the insight they need to get ahead.

Associates should have a natural curiosity, strong critical thinking skills, and a competitive spirit to win for clients. Armed with those qualities, you'll go through our robust onboarding, apprenticeship, and training programs so that you can grow and hone the skills needed to succeed, including having agency over project delivery, client relationship-building, and expert engagement. In just a few months, you will be owning the project lifecycle, speaking frequently with leading clients and experts &ndash; all while receiving continued coaching and mentoring from your team to help you develop top-tier project management and communication skills.

Specific responsibilities include (but are not limited to):
<ul>
<li>Engaging with clients to build relationships, deliver tailored support, and deploy custom solutions that enable our clients to win</li>
<li>Owning client projects from start to finish &ndash; that includes scoping a project, searching for and/or recruiting the right expert(s), and delivering high-quality outcomes to both our clients and our experts</li>
<li>Collaborating with colleagues, your manager, and internal stakeholders to bring GLG's full product suite to the table so that we can maximize commercial outcomes, grow revenue, and ensure retention of existing accounts</li>
<li>Upholding GLG's compliance framework and embracing our company values</li>
</ul>
As an Associate, you will have the opportunity to:
<ul>
<li>Excel in a fast-paced, demanding, and highly collaborative environment with colleagues around the worlddummynbsp;</li>
<li>Develop and refine strong, transferable business skills, including client service, communication, negotiation, critical thinking, and project management</li>
<li>Cultivate account management and commercial skills through direct client relationship building and responsive service.</li>
<li>Collaborate with colleagues on and across both regional and global teams to contribute to revenue and broader commercial success.</li>
</ul>
An ideal candidate will have the following:
<ul>
<li>Bachelor's degree or higher (required)</li>
<li>0-3 years of work experience in client-facing, sales, or account management roles</li>
<li>Demonstrated critical thinking and creative problem-solving skills</li>
<li>Excellent communication and interpersonal skills, including comfort with phone-based outreach</li>
<li>Ability to work independently and collaboratively, in an ever-changing and fast-paced environment</li>
<li>Receptive to close coaching and feedback</li>
<li>Ability to multitask and prioritize effectively, while ensuring an attention to detail</li>
<li>Hustle and tenacity that drives you to go above and beyond to delight clients</li>
<li>Appreciation for data and understanding the numbers</li>
<li>The candidate must be Flexible to work during early morning, evening, or night shifts as our operations follow a 24/5 model, with each shift spanning 9 hours</li></ul> 


<div>About GLG / Gerson Lehrman Group

GLG is the world's insight network. Our clients rely on GLG's global team to connect with powerful insight across fields from our network of approximately 1 million experts (and the hundreds of new experts we recruit every day).

We serve thousands of the world's best businesses, from Fortune 500 corporations to leading technology companies to professional services firms and financial institutions. We connect our clients to the world's largest and most varied source of first-hand expertise, including executives, scientists, academics, former public-sector leaders, and the foremost subject matter specialists.

GLG's industry-leading compliance framework allows clients to learn in a structured, auditable, and transparent way, consistent with their own internal compliance obligations and the highest professional ethical standards. Our compliance standards are a major competitive differentiator and key component of the company's culture.

To learn more, visit www.GLGinsights.com.

Gerson Lehrman Group, Inc. (&quot;GLG&quot;) is an equal opportunity employer and will not discriminate against any employee or applicant on the basis of age, race, religion, color, marital status, disability, gender, national origin, sexual orientation, veteran status, or any classification protected by federal, state, or local law.</div></div>

Associate, Client Solutions - (Flexible with shift timings)

<div><div>About the role

GLG is seeking Associates who are excited to learn and excel at best-in-class client service in a strong performance-driven, merit-based, and team-oriented environment.

Associates are the engine driving GLG&rsquo;s Insight Network &ndash; the world&rsquo;s largest and most varied source of first-hand expertise. The Associate role involves fast-paced communication, working directly as thought partners with leading professionals &ndash; think top financial services firms, consultancies, and corporations &ndash; to connect them to the insight they need to get ahead.

Associates should have a natural curiosity, strong critical thinking skills, and a competitive spirit to win for clients. Armed with those qualities, you&rsquo;ll go through our robust onboarding, apprenticeship, and training programs so that you can grow and hone the skills needed to succeed, including having agency over project delivery, client relationship-building, and expert engagement. In just a few months, you will be owning the project lifecycle, speaking frequently with leading clients and experts &ndash; all while receiving continued coaching and mentoring from your team to help you develop top-tier project management and communication skills.

Specific responsibilities include (but are not limited to):
<ul>
<li>Engaging with clients to build relationships, deliver tailored support, and deploy custom solutions that enable our clients to win</li>
<li>Owning client projects from start to finish &ndash; that includes scoping a project, searching for and/or recruiting the right expert(s), and delivering high-quality outcomes to both our clients and our experts</li>
<li>Collaborating with colleagues, your manager, and internal stakeholders to bring GLG&rsquo;s full product suite to the table so that we can maximize commercial outcomes, grow revenue, and ensure retention of existing accounts</li>
<li>Upholding GLG&rsquo;s compliance framework and embracing our company values</li>
</ul>
As an Associate, you will have the opportunity to:
<ul>
<li>Excel in a fast-paced, demanding, and highly collaborative environment with colleagues around the world</li>
<li>Develop and refine strong, transferable business skills, including client service, communication, negotiation, critical thinking, and project management</li>
<li>Cultivate account management and commercial skills through direct client relationship building and responsive service.</li>
<li>Collaborate with colleagues on and across both regional and global teams to contribute to revenue and broader commercial success.</li>
</ul>
An ideal candidate will have the following:
<ul>
<li>Bachelor&rsquo;s degree or higher (required)</li>
<li>0-3 years of work experience in client-facing, sales, or account management roles</li>
<li>Demonstrated critical thinking and creative problem-solving skills</li>
<li>Excellent communication and interpersonal skills, including comfort with phone-based outreach</li>
<li>Ability to work independently and collaboratively, in an ever-changing and fast-paced environment</li>
<li>Receptive to close coaching and feedback</li>
<li>Ability to multitask and prioritize effectively, while ensuring an attention to detail</li>
<li>Hustle and tenacity that drives you to go above and beyond to delight clients</li>
<li>Appreciation for data and understanding the numbers</li>
<li>The candidate must be Flexible to work during early morning, evening, or night shifts as our operations follow a 24/5 model, with each shift spanning 9 hours</li></ul> 


<div>About GLG / Gerson Lehrman Group

GLG is the world&rsquo;s insight network. Our clients rely on GLG&rsquo;s global team to connect with powerful insight across fields from our network of approximately 1 million experts (and the hundreds of new experts we recruit every day).

We serve thousands of the world&rsquo;s best businesses, from Fortune 500 corporations to leading technology companies to professional services firms and financial institutions. We connect our clients to the world&rsquo;s largest and most varied source of first-hand expertise, including executives, scientists, academics, former public-sector leaders, and the foremost subject matter specialists.

GLG&rsquo;s industry-leading compliance framework allows clients to learn in a structured, auditable, and transparent way, consistent with their own internal compliance obligations and the highest professional ethical standards. Our compliance standards are a major competitive differentiator and key component of the company&rsquo;s culture.

To learn more, visit www.GLGinsights.com.

Gerson Lehrman Group, Inc. (&ldquo;GLG&rdquo;) is an equal opportunity employer and will not discriminate against any employee or applicant on the basis of age, race, religion, color, marital status, disability, gender, national origin, sexual orientation, veteran status, or any classification protected by federal, state, or local law.</div></div></div>

Associate, Client Solutions – (Flexible with shift timings)

AES International

<div>
 
 
 The Opportunity
 
 
 
 
 Are you someone who has a passion for leveraging your unique strengths and specialist talent to solve problems and create strong, trusted, and lasting relationships with clients and colleagues?
 
 
 
 
 
 
 AES is seeking a remarkable
 
 Client Services Associate
 
 for its Wealth Advice team in Dubai.
 
 
 
 
 
 A career with AES represents a commitment to disrupt the status quo of traditional finance and insurance and create
 
 posi+ive change
 
 in the world.
 
 
 
 
 
 AES Wealth pioneers the delivery of
 
 financial life management
 
 , systematic investment, and a unique human-centric model for serving globally minded, successful families. This means helping clients truly prosper and thrive in the different domains of life success.
 
 
 
 
 
 Within the Middle East, AES Health also offers deep benefits consulting to businesses looking for more than just basic insurance brokerage services.
 
 
 
 
 
 As the only certified fiduciaries in the AMEA region, clients turn to us for honest, impartial advice. We act as trusted guides &ndash; driven by purpose, not products &ndash; to achieve better results.
 
 
 
 
 
 
 Position overview
 
 
 
 In this role, you&rsquo;ll assist in the delivery of outstanding client-focused financial services. You&rsquo;d be in a non-advisory role whereby you&rsquo;ll participate in the client journey whilst assisting and being mentored by a Senior Associate. This will provide you with a clear pathway for further development to learn the company&rsquo;s processes and methodology, and ensure posi+ive outcomes. You&rsquo;ll need a bias towards action, the ability to work in a rapidly growing and evolving environment and a posi+ive &lsquo;can-do&rsquo; attitude.
 
 
 
 
 
 To be successful you&rsquo;ll require a desire to work within a thriving team environment and be excited by the missionary vocation of introducing fiduciary standards into the Middle East.
 
 
 
 
 
 We welcome misfits, round pegs in square holes, and those brave enough to embrace and evolve our highly differentiated approach.
 
 
 
 
 
 
 In this role you&rsquo;ll
 
 
 <ul>
 <li>
 Play a significant part in delivering positive client outcomes alongside the Senior Associate.
 </li>
 <li>
 Perform account opening and process business applications in an efficient manner to give the best possible client experience.
 </li>
 <li>
 Carry out daily, weekly, and monthly processes, investigating any exceptions or errors, and complete relevant control checklists.
 </li>
 <li>
 Correspond at a basic level (or under instruction for complex issues) with advisory teams to improve operating standards.
 </li>
 <li>
 Implement process workflows to support business activities and continuously review and simplify to enhance the user experience.
 </li>
 <li>
 Instruct and reconcile cash and asset transactions and address any issues.
 </li>
 <li>
 Ensure all documentation is completed accurately and compliantly.
 </li>
 <li>
 Accurately input data into CRM and trading systems.
 </li>
 <li>
 Carry out double checking/proof reading duties for colleagues to provide spectacular support.
 </li>
 <li>
 Locate basic issues and inform Line Manager with proposals for rectification where appropriate.
 </li>
 <li>
 Ad-hoc tasks and project work where required.
 </li>
 <li>
 Act on client/adviser instructions to assist with timely investment/transfer in line with client needs and expectations.
 </li>
 <li>
 Proactively work to ensure all clients receive an exceptional client experience and take appropriate action to drive positive client outcomes.
 </li>
 <li>
 Respond to client and/or adviser technical queries in a timely manner.
 </li>
 <li>
 Follow best execution, compliance guidelines, and operational procedures.
 </li>
 <li>
 Update internal system accurately and maintain any relevant financial data.
 </li>
 <li>
 Validate and reconcile the taking of fees.
 </li>
 <li>
 Check all client reporting documents that are issued to ensure clarity, compliance, and accuracy, including annual reports, contract notes, and ad hoc valuations.
 </li>
 </ul>
 
 
 
 
 
 What you'll bring
 
 
 <ul>
 <li>
 1 - 3 years of experience in a similar role within a similarly-minded firm, demonstrating your deep understanding of the role and its demands.
 </li>
 <li>
 Ideally, experience with Salesforce, coupled with an excellent working knowledge of Microsoft Office, enabling you to navigate essential tools efficiently.
 </li>
 <li>
 Experience in formulating/improving business processes and procedures.
 </li>
 <li>
 Strong organisational skills.
 </li>
 <li>
 Excellent communicative (written and oral) and interpersonal skills (presentational; listening; diplomacy; influencing).
 </li>
 <li>
 Proven record of delivering all work accurately, on time and to agreed standards
 </li>
 <li>
 Commitment to always act in the client&rsquo;s best interests.
 </li>
 <li>
 Growth mindset and posi+ive attitude.
 </li>
 <li>
 Highly team-oriented work aptitude.
 </li>
 <li>
 Self-motivated to complete responsibilities with limited supervision.
 </li>
 <li>
 Minimum of a degree or equivalent qualification.
 </li>
 <li>
 Ability to thrive within a posi+ive, candid, challenging and collaborative environment - encouraging others to develop ways to work with them with a 'How can WE&rsquo; mindset, increasing efficiency and effectiveness to better benefit our clients.
 </li>
 <li>
 Role model high standards and a drive for excellence.
 </li>
 </ul>
 
 
 
 
 
 What you&rsquo;ll get in return &ndash; culture and philosophy
 
 
 
 Since 2004, AES has been putting clients at the heart of everything. But the secret to the success of any organisation is its people, and that&rsquo;s why you'll find AES to be a great place to work, driven by a passion for creating an exceptional work environment.
 
 
 
 
 
 Our intention is to grow like other marketplace innovators and disruptors. This growth will give you accelerated personal and professional opportunity as well as a vocation.
 
 
 
 
 
 This will be a long journey.
 
 
 
 
 
 In the meantime, you&rsquo;ll find a culture where teams obsess about creating amazing results for our clients.
 
 
 
 
 
 We work hard and together and are the market-leading professionals in our chosen specialisms. You&rsquo;ll find investment in both your personal and professional development is a top priority for us.
 
 
 
 
 
 Here&rsquo;s what we do offer:
 
 <ul>
 <li>
 Higher purpose.
 </li>
 <li>
 The opportunity to be of service to others.
 </li>
 <li>
 A values-driven culture.
 </li>
 <li>
 The opportunity to advance your craft, progress and develop yourself.
 </li>
 <li>
 Stunning colleagues and a team-based approach.
 </li>
 <li>
 Collaborate, innovate, excel, and do the right thing while providing world-class service to our clients.
 </li>
 <li>
 Competitive salaries, comprehensive benefits, and opportunities for growth, while maintaining a posi+ive work-life balance.
 </li>
 </ul>
 
 
 
 
 You&rsquo;ll have the opportunity to learn from our team of experts, do impactful work, touch people&rsquo;s lives, and be a part of our unique culture. We take great care of the people who take care of our clients.
 
 
 
 
 
 
 Why join AES?
 
 
 
 AES is about creating Posi+ive Change. For you, for those you serve and for wider society. Our goal is to make a real difference in people&rsquo;s lives and our community. We&rsquo;re right for people who want a progressive, professional, highly challenging and rewarding long-term career &ndash; where you have the opportunity to control how far and fast you both grow and go.
 
 
 
 
 
 
 The process
 
 
 
 1) Submit your application.
 
 
 2) You&rsquo;ll be invited for an initial 45-minute interview with our HR team.
 
 
 3) Innermetrix and work-related assessments.
 
 
 4) 1-2 hour interview with the team leader.
 
 
 5) Final 30-minute culture fit interview with a senior leader.
 
 
 
 
 
 
 To expedite your application, please feel free to send us a brief 1-2 minute video introducing yourself and explaining why you're interested in this role. Email it to careers@aesinternational.com with the subject line: &ldquo;Your Name &ndash; Client Services Associate &ndash; Video Submission.&rdquo;
 
 
 
 
 
 
 
 If you&rsquo;re interested in working with us and think you and AES would be a right fit, then please get in touch.
 
 
</div>

Client Services Associate

Loom Collection

Job DescriptionAbout the RoleWe are looking for a Client Experience Associate to join our team. In this role, you will be the face of our brand&mdash;welcoming clients, sharing product knowledge, and supporting them throughout their design journey, from their first visit to the final purchase.Key Responsibilities<ul><li>Greet and assist walk-in clients in the studio with warmth and professionalism</li><li>Handle customer inquiries via phone, email, and in person</li><li>Provide product knowledge and tailored recommendations</li><li>Follow up on orders and ensure any concerns are resolved smoothly</li><li>Contribute ideas to enhance the overall customer experience</li></ul>What We&rsquo;re Looking For<ul><li>Friendly, confident, and approachable personality</li><li>Passion or strong interest in interiors, furniture, and home design</li><li>Comfortable using email and Microsoft Office (or willing to learn)</li><li>Good communication skills in English</li><li>Previous customer service or retail experience is a plus</li><li>Female candidates are preferred</li></ul>Why You&rsquo;ll Love Working With Us<ul><li>A supportive and welcoming studio environment</li><li>Opportunities to grow into sales or interior design roles</li><li>A workplace culture that values creativity and fresh ideas</li><li>Be part of a people-first, design-led brand</li></ul>If you&rsquo;re passionate about design and enjoy creating exceptional experiences for clients, we&rsquo;d love to hear from you!Job Type: Full-timePay: AED6,000.00 - AED8,000.00 per monthApplication Question(s):<ul><li>Are you an immediate joiner?</li></ul>

Client Experience Associate

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