client service associate

OnGrid

<div>
 OnGrid is a leading digital trust platform offering digital KYC, verifications, and background checks for onboarding employees, contractors users, merchants, customers, etc. Founded by IIT-B alumni, OnGrid has completed more than 500+ million checks across 3000+ happy clients. At OnGrid, we are focused on redefining and reimagining trust, safety, compliance and accountability through our platforms OnGrid, eLockr, and Gridlines. Having built these basic pillars of trust (and to be let loose and think of avenues never explored, and execute in ways never implemented before.
 <br/>
 <br/>
 In this full-time role, based in Gurugram. We are looking for individuals who are highly motivated, adaptable, have good communication skills and eager to learn. This role will provide you with valuable experience and the chance to work on exciting projects within our client success team.
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  Key Responsibilities
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   Building long-term relationships with clients
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   Build relationships with key employees among clients
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   Addressing clients concerns and complaints
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   Create plans to address clients&rsquo; business needs
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   Advise clients on creating profitable processes
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   Schedule regular meetings with clients to ensure they are satisfied
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   Act as point of contact for complaints and escalate issues as appropriate
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   Collaborate with internal teams (e.g. sales, engineers, senior management, operations) to address clients&rsquo; needs
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 About Company: OnGrid, by Handy Online Solutions Private Limited, is a consent-based trust platform that modernizes verification and background checks in India. An individual can choose to give access to his/her verified data, documents, certificates, verification reports, testimonials, and references in a trusted network of organizations, providing faster and cleaner access to true identity and digital professional records. We have been going strong since 2015.
</div>


Client Service Associate in Gurgaon

JPMorganChase

<div><div>At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood. We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.<br>
</div><div></div><br>
<div>As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service. Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences. You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts &ndash; helping clients achieve their financial goals.<br>
</div><div></div><br>
<div><b>Job Responsibilities
</b></div><div><div><ul><li>Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
</li><li>Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
</li><li>Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
</li><li>Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions &ndash; introducing them to our team of experts to help achieve their financial goals.
</li><li>Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
</li></ul><div><b>Required Qualifications, Capabilities, and Skills
</b></div><div><div><ul><li>Ability to put clients first and exceed their expectations &ndash; delivering attentive and friendly service, creating a welcoming environment.
</li><li>Ability to build trusted relationships &ndash; demonstrating genuine care and concern during interactions with clients.
</li><li>Ability to engage clients &ndash; communicating clearly and politely to understand and help, anticipating client needs.
</li><li>Ability to quickly and effectively resolve client issues with attention to detail &ndash; providing a consistent client experience.
</li><li>Ability to elevate the client experience &ndash; working collaboratively as a team to deliver seamless service with care and sincerity.
</li><li>Ability to quickly and accurately learn products, services, and procedures.
</li><li>Client service experience or comparable experience.
</li><li>High school diploma or GED equivalent.
</li></ul><div><b>Preferred Qualifications, Capabilities, and Skills
</b></div><div><div><ul><li>Strong desire and ability to influence, educate, and connect customers to technology solutions.
</li><li>Cash handling experience.</li></ul></div></div></div></div></div></div></div><div></div>

Part Time (20 Hours) Associate Banker, Fairfield Woods Branch, Fairfield, CT

Amazon.com

<p></p><div><div><p>DESCRIPTION</p><div>
At Amazon, our mission is to be Earth&rsquo;s most customer-centric company. To achieve this goal, we strive to exceed expectations by innovating and providing best-in-class customer support as we expand our logistics products and services including improving how we fulfill and deliver customer orders.<br>
<br>
We&rsquo;re making history and the good news is that we&rsquo;ve only just begun. At Amazon you get to Work with smart, passionate people who are building new products and services every day on behalf of our customers. As a Delivery Station Customer Service Associate, you will help improve the customer experience by providing in station real-time, hands-on support to ensure our customers receive their packages on time, as promised.<br>
<br>
Key job responsibilities<br>
Key job responsibilities<br>
As a Delivery Station Customer Service Associate, you will be responsible for:<br>
<br>
Communicating with customers directly in-person, in addition to communicating via phone and email<br>
Empathizing with and prioritizing customer needs<br>
Upholding company values and respecting every customer<br>
Resolving issues and setting appropriate expectations with customers<br>
Clearly understanding and responding appropriately to the issues that customers present<br>
Consistently composing grammatically correct, concise, and accurate written responses to customer issues<br>
Approaching problems logically and with good judgment to ensure the appropriate customer outcome<br>
Making quick and effective decisions on behalf of the customer<br>
Working a flexible Full-Time (40+ hours per week) schedule<br>
<br>
Performing the following tasks, with or without reasonable accommodation<br>
Work in an environment where the noise level varies and can be loud (hearing protection will be provided)<br>
Work in an environment where the temperature may vary due to outside weather conditions and is not controlled</div></div><div><p>
BASIC QUALIFICATIONS</p><div>
Key job responsibilities<br>
Basic qualifications<br>
<br>
High School or equivalent diploma<br>
Previous experience in Customer Service<br>
Ability to effectively prioritize work time to ensure efficiency<br>
Experience with Windows Operating Systems and Microsoft Outlook<br>
Familiarity with multiple web browsers, data base searching and instant messenger tools</div></div><div><p><br>
PREFERRED QUALIFICATIONS</p><div>
Preferred qualifications<br>
<ul><li>Arabic Speaker</li><li>Bachelor Degree or equivalent work- related experience</li><li>Proficiency in verbal and written communication skills</li><li>Experience in understanding performance metrics and developing them to measure progress against key performance indicators</li><li>Experience working on a merchandising/brand ambassador team for a nationally recognized consumer brand</li></ul><br>
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.</div></div></div>

Delivery Station Customer Service Associate, Customer Service

GLG Srl

<p></p><div><p><b>About the role</b></p>
<p>
GLG is seeking Associates who are excited to learn and excel at best-in-class client service in a strong performance-driven, merit-based, and team-oriented environment.</p>
<p>
Associates are the engine driving GLG's Insight Network &ndash; the world's largest and most varied source of first-hand expertise. The Associate role involves fast-paced communication, working directly as thought partners with leading professionals &ndash; think top financial services firms, consultancies, and corporations &ndash; to connect them to the insight they need to get ahead.</p>
<p>
Associates should have a natural curiosity, strong critical thinking skills, and a competitive spirit to win for clients. Armed with those qualities, you'll go through our robust onboarding, apprenticeship, and training programs so that you can grow and hone the skills needed to succeed, including having agency over project delivery, client relationship-building, and expert engagement. In just a few months, you will be owning the project lifecycle, speaking frequently with leading clients and experts &ndash; all while receiving continued coaching and mentoring from your team to help you develop top-tier project management and communication skills.</p>
<p><b>
Specific responsibilities include (but are not limited to):</b></p>
<ul>
<li>Engaging with clients to build relationships, deliver tailored support, and deploy custom solutions that enable our clients to win</li>
<li>Owning client projects from start to finish &ndash; that includes scoping a project, searching for and/or recruiting the right expert(s), and delivering high-quality outcomes to both our clients and our experts</li>
<li>Collaborating with colleagues, your manager, and internal stakeholders to bring GLG's full product suite to the table so that we can maximize commercial outcomes, grow revenue, and ensure retention of existing accounts</li>
<li>Upholding GLG's compliance framework and embracing our company values</li>
</ul>
<p><b>As an Associate, you will have the opportunity to:</b></p>
<ul>
<li>Excel in a fast-paced, demanding, and highly collaborative environment with colleagues around the worlddummynbsp;</li>
<li>Develop and refine strong, transferable business skills, including client service, communication, negotiation, critical thinking, and project management</li>
<li>Cultivate account management and commercial skills through direct client relationship building and responsive service.</li>
<li>Collaborate with colleagues on and across both regional and global teams to contribute to revenue and broader commercial success.</li>
</ul>
<p><b>An ideal candidate will have the following:</b></p>
<ul>
<li>Bachelor's degree or higher (required)</li>
<li>0-3 years of work experience in client-facing, sales, or account management roles</li>
<li>Demonstrated critical thinking and creative problem-solving skills</li>
<li>Excellent communication and interpersonal skills, including comfort with phone-based outreach</li>
<li>Ability to work independently and collaboratively, in an ever-changing and fast-paced environment</li>
<li>Receptive to close coaching and feedback</li>
<li>Ability to multitask and prioritize effectively, while ensuring an attention to detail</li>
<li>Hustle and tenacity that drives you to go above and beyond to delight clients</li>
<li>Appreciation for data and understanding the numbers</li>
<li>The candidate must be Flexible to work during early morning, evening, or night shifts as our operations follow a 24/5 model, with each shift spanning 9 hours</li></ul><br>
<p></p>
<p>
</p><div><p><b>About GLG / Gerson Lehrman Group</b></p>
<p>
GLG is the world's insight network. Our clients rely on GLG's global team to connect with powerful insight across fields from our network of approximately 1 million experts (and the hundreds of new experts we recruit every day).</p>
<p>
We serve thousands of the world's best businesses, from Fortune 500 corporations to leading technology companies to professional services firms and financial institutions. We connect our clients to the world's largest and most varied source of first-hand expertise, including executives, scientists, academics, former public-sector leaders, and the foremost subject matter specialists.</p>
<p>
GLG's industry-leading compliance framework allows clients to learn in a structured, auditable, and transparent way, consistent with their own internal compliance obligations and the highest professional ethical standards. Our compliance standards are a major competitive differentiator and key component of the company's culture.</p>
<p>
To learn more, visit www.GLGinsights.com.</p>
<p>
Gerson Lehrman Group, Inc. (&quot;GLG&quot;) is an equal opportunity employer and will not discriminate against any employee or applicant on the basis of age, race, religion, color, marital status, disability, gender, national origin, sexual orientation, veteran status, or any classification protected by federal, state, or local law.</p></div></div>

Associate, Client Solutions - (Flexible with shift timings)

<p></p><div><div><p><b>About the role</b></p>
<p>
GLG is seeking Associates who are excited to learn and excel at best-in-class client service in a strong performance-driven, merit-based, and team-oriented environment.</p>
<p>
Associates are the engine driving GLG&rsquo;s Insight Network &ndash; the world&rsquo;s largest and most varied source of first-hand expertise. The Associate role involves fast-paced communication, working directly as thought partners with leading professionals &ndash; think top financial services firms, consultancies, and corporations &ndash; to connect them to the insight they need to get ahead.</p>
<p>
Associates should have a natural curiosity, strong critical thinking skills, and a competitive spirit to win for clients. Armed with those qualities, you&rsquo;ll go through our robust onboarding, apprenticeship, and training programs so that you can grow and hone the skills needed to succeed, including having agency over project delivery, client relationship-building, and expert engagement. In just a few months, you will be owning the project lifecycle, speaking frequently with leading clients and experts &ndash; all while receiving continued coaching and mentoring from your team to help you develop top-tier project management and communication skills.</p>
<p><b>
Specific responsibilities include (but are not limited to):</b></p>
<ul>
<li>Engaging with clients to build relationships, deliver tailored support, and deploy custom solutions that enable our clients to win</li>
<li>Owning client projects from start to finish &ndash; that includes scoping a project, searching for and/or recruiting the right expert(s), and delivering high-quality outcomes to both our clients and our experts</li>
<li>Collaborating with colleagues, your manager, and internal stakeholders to bring GLG&rsquo;s full product suite to the table so that we can maximize commercial outcomes, grow revenue, and ensure retention of existing accounts</li>
<li>Upholding GLG&rsquo;s compliance framework and embracing our company values</li>
</ul>
<p><b>As an Associate, you will have the opportunity to:</b></p>
<ul>
<li>Excel in a fast-paced, demanding, and highly collaborative environment with colleagues around the world</li>
<li>Develop and refine strong, transferable business skills, including client service, communication, negotiation, critical thinking, and project management</li>
<li>Cultivate account management and commercial skills through direct client relationship building and responsive service.</li>
<li>Collaborate with colleagues on and across both regional and global teams to contribute to revenue and broader commercial success.</li>
</ul>
<p><b>An ideal candidate will have the following:</b></p>
<ul>
<li>Bachelor&rsquo;s degree or higher (required)</li>
<li>0-3 years of work experience in client-facing, sales, or account management roles</li>
<li>Demonstrated critical thinking and creative problem-solving skills</li>
<li>Excellent communication and interpersonal skills, including comfort with phone-based outreach</li>
<li>Ability to work independently and collaboratively, in an ever-changing and fast-paced environment</li>
<li>Receptive to close coaching and feedback</li>
<li>Ability to multitask and prioritize effectively, while ensuring an attention to detail</li>
<li>Hustle and tenacity that drives you to go above and beyond to delight clients</li>
<li>Appreciation for data and understanding the numbers</li>
<li>The candidate must be Flexible to work during early morning, evening, or night shifts as our operations follow a 24/5 model, with each shift spanning 9 hours</li></ul><br>
<p></p>
<p>
</p><div><p><b>About GLG / Gerson Lehrman Group</b></p>
<p>
GLG is the world&rsquo;s insight network. Our clients rely on GLG&rsquo;s global team to connect with powerful insight across fields from our network of approximately 1 million experts (and the hundreds of new experts we recruit every day).</p>
<p>
We serve thousands of the world&rsquo;s best businesses, from Fortune 500 corporations to leading technology companies to professional services firms and financial institutions. We connect our clients to the world&rsquo;s largest and most varied source of first-hand expertise, including executives, scientists, academics, former public-sector leaders, and the foremost subject matter specialists.</p>
<p>
GLG&rsquo;s industry-leading compliance framework allows clients to learn in a structured, auditable, and transparent way, consistent with their own internal compliance obligations and the highest professional ethical standards. Our compliance standards are a major competitive differentiator and key component of the company&rsquo;s culture.</p>
<p>
To learn more, visit www.GLGinsights.com.</p>
<p>
Gerson Lehrman Group, Inc. (&ldquo;GLG&rdquo;) is an equal opportunity employer and will not discriminate against any employee or applicant on the basis of age, race, religion, color, marital status, disability, gender, national origin, sexual orientation, veteran status, or any classification protected by federal, state, or local law.</p></div></div></div>

Associate, Client Solutions – (Flexible with shift timings)

Loom Collection

<p><b>Job Description</b></p><p><b>About the Role</b></p><p>We are looking for a Client Experience Associate to join our team. In this role, you will be the face of our brand&mdash;welcoming clients, sharing product knowledge, and supporting them throughout their design journey, from their first visit to the final purchase.</p><p><b>Key Responsibilities</b></p><ul><li>Greet and assist walk-in clients in the studio with warmth and professionalism</li><li>Handle customer inquiries via phone, email, and in person</li><li>Provide product knowledge and tailored recommendations</li><li>Follow up on orders and ensure any concerns are resolved smoothly</li><li>Contribute ideas to enhance the overall customer experience</li></ul><p><b>What We&rsquo;re Looking For</b></p><ul><li>Friendly, confident, and approachable personality</li><li>Passion or strong interest in interiors, furniture, and home design</li><li>Comfortable using email and Microsoft Office (or willing to learn)</li><li>Good communication skills in English</li><li>Previous customer service or retail experience is a plus</li><li>Female candidates are preferred</li></ul><p><b>Why You&rsquo;ll Love Working With Us</b></p><ul><li>A supportive and welcoming studio environment</li><li>Opportunities to grow into sales or interior design roles</li><li>A workplace culture that values creativity and fresh ideas</li><li>Be part of a people-first, design-led brand</li></ul><p>If you&rsquo;re passionate about design and enjoy creating exceptional experiences for clients, we&rsquo;d love to hear from you!</p><p>Job Type: Full-time</p><p>Pay: AED6,000.00 - AED8,000.00 per month</p><p>Application Question(s):</p><ul><li>Are you an immediate joiner?</li></ul>

Client Experience Associate

Massage Envy

<div>Overview:
<div><b>
Where Better Careers Begin!</b><br>
Massage Envy Pompano Beach: 1159 S Federal Hwy, Pompano Beach, FL 33062</div><div><b><br>
Do you have a passion for helping others?</b> At the Massage Envy Pompano Beach franchise, we support and inspire you to be your best while we work together to help clients feel their best. As a team, we're committed to delivering an excellent experience and growing our member base to help more people on their wellness journey.</div><div><b><br>
Perks &amp; Pay:</b></div><ul><li>
Competitive base pay of <b>$14-15/ hour</b> plus bonuses and commissions</li><li>
Flexible schedules - one weekend shift required</li><li>
Employee Assistance Program</li><li>
Employee referral bonus program</li><li>
Suplemental dental, vision, accident, hospital medical plans.</li><li>
Company sponsored Tele-Health for all employees and employee&rsquo;s household members</li><li>
Employee Massage Envy Membership including 1-hour service of your choice per month and additional services at a discounted rate</li></ul><div></div><div><b><br>
Qualified Candidates:</b></div><ul><li>
Have a high school diploma (or equivalent) and previous retail or sales experience (preferred)</li><li>
Are critical thinkers with excellent math and computer skills and the ability to multitask</li><li>
Have great people skills and can establish positive relationships with guests</li><li>
Are supporters of total body care with a general knowledge of massage and skin care services</li></ul><div><b><br>
Day-to-Day:</b></div><ul><li>
Provide outstanding customer service and help everyone feel valued and understood</li><li>
Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging homecare retail purchases based on service provider recommendations</li><li>
Support clinic flow by greeting clients, scheduling services, answering phone calls, responding to emails, and addressing questions</li><li>
Help grow and retain a client base both in-person and through phone/email outreach</li></ul><div><b><br>
Culture &amp; Support:</b></div><ul><li>
Trained leadership that is invested in YOUR success</li><li>
Award programs (like Sales Associate of the Year)</li><li>
A caring community that strives to celebrate individuality and share knowledge</li></ul><div></div><div><br>
If you&rsquo;re ready to join a growing community with experienced professionals who share your same passion, we can&rsquo;t wait to meet you!</div><div></div><div><ul><li><br>
<i>ME SPE Franchising, LLC (&ldquo;ME SPE&rdquo;) is a national franchisor of independently owned and operated franchised locations. The franchisee for each </i><i>individual franchised location, not ME SPE, Massage Envy Franchising, LLC (&ldquo;MEF&rdquo;), or any of their affiliates, is the sole employer for all positions posted </i><i>for a location, and each franchisee is not acting as an agent for ME SPE, MEF, or any of their affiliates. Hiring criteria, benefits and compensation are set</i><i>by each franchisee and vary by location.</i></li></ul></div>
Salary: $14-15/hour</div>

Sales & Customer Service Associate

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