client service consultant

CarMax

<div>7977 - Dallas CEC - 3100 Spur 482, Irving, Texas, 75062
CarMax, the way your career should be!
Provide an iconic customer experience 
As a Customer Service Consultant, you will be the vital link between a customer&rsquo;s at-home and in-store CarMax experience, providing a simple and seamless process. You will respond to sales leads and customer inquiries, ensuring customers can buy the vehicle they want in a way that suits them. You will offer support during every step of their car buying journey. We&rsquo;ve become the nation&rsquo;s largest retailer of used cars due to our honesty and transparency, and those same traits will help you succeed too.
Customer Service Consultant Trainee
Position Overview As a Customer Service Consultant Trainee, you will be the vital link between a customer&rsquo;s at-home and in-store CarMax experience, providing a simple and seamless process. You will respond to sales leads and customer inquiries, ensuring customers can buy the vehicle they want in a way that suits them. You will offer support during every step of their car buying journey. We&rsquo;ve become the nation&rsquo;s largest retailer of used cars due to our honesty and transparency, and those same traits will help you succeed too.
Why CarMax? At CarMax, we are the nation&rsquo;s largest retailer of used cars with stores from coast to coast, and we are still growing. We&rsquo;re rethinking the way people buy cars &ndash; and our associates help us do just that. We believe work should feel meaningful and rewarding, with opportunities to make an impact every day. Whether you&rsquo;re advancing your career or growing your skillset, we are here to drive you forward.
Team Overview This is a high-energy sales environment where you will work as a team to meet goals. We will give you everything you need to be successful. We&rsquo;re not your average call center. You will handle a wide range of customer interactions and make sure everything goes smoothly, so the ability to quickly build rapport with people and understand their needs is essential. We work and learn as a team and the prospects are bright for sales professionals who aspire to become mentors, managers, and business leaders.
Role Responsibilities<ul><li>
Connect with inbound customers online and over the phone to find out what they want and need from their next car purchase.</li><li>
Use your knowledge of the CarMax inventory to guide customers towards vehicles that meet their needs.</li><li>
Guide customers every step of the way, from online sales or appraisal to arranging finance applications and scheduling vehicle delivery.</li><li>
Ensure a seamless transition from online to in-store purchasing to provide an unrivaled customer service experience.</li><li>
Mentor others as your skillset expands.</li><li>
Achieve sales targets while providing an iconic customer experience.</li><li>
Acquire the Automotive Sales Persons License in specific states &ndash; may require testing and travel as some states request physical presence to apply for the license.</li></ul>
Required Qualifications<ul><li>
Sales and customer service experience, in an area such as retail, is preferred.</li><li>
Thrive in a fast-paced sales environment.</li><li>
Good listening skills and strong customer focus.</li><li>
High level of self-motivation to achieve performance goals.</li><li>
Strong written and verbal communication skills.</li><li>
Ability to learn and master new technologies, strong computer skills.</li><li>
Open availability for shifts that may include nights, weekends, and holidays.</li><li>
Must be open to shifting schedules two times per year according to needs of the business.</li><li>
Candidates must live within 100 miles of the Customer Experience Center (CEC) location.</li></ul>
About CarMax At CarMax, we revolutionized the used car buying experience over 30 years ago by introducing transparency and integrity into the process. Our commitment to customer experience, innovation, and community has made us the nation&rsquo;s largest used car retailer. With over 250 store locations and over 30,000 associates, we are proud to have been recognized as one of the Fortune 100 Best Companies to Work For&reg; and are committed to helping our communities thrive.
As an associate, you are part of an innovative movement to empower the modern customer and drive progress. Your work fuels change&mdash;sparking ideas, overcoming challenges, and shaping what&rsquo;s next. Join us in creating a better future&ndash; for our company, our customers, and the communities we call home.
CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.<div><div><div><div><div><div><div>
The hourly rate for this position is:</div></div></div></div></div></div></div>
$20.70 - $31.40
Benefits:
Except as otherwise required by state law, CarMax Associates are entitled to the following paid sick, vacation, and holiday time.
Associates that are considered full-time hourly or commission/incentive eligible:<ul><li>
To earn up to 48 hours of sick time per year accrued on a per pay period basis and between 80 hours and 200 hours per year of vacation time after a 90 day waiting period depending on years of continuous service with the Company.
</li><li>For 8 hours of pay for each of a total of 6 paid scheduled holidays per year plus 1 floating holiday. If such an Associate does work on a scheduled holiday due to business need, they are eligible for Holiday Premium Pay.
</li></ul>Associates considered full-time salaried are entitled to paid time away with no specified limit as needed for sick, vacation, bereavement, jury duty, holidays, floating holiday, etc. subject to manager approval.
For more details about benefits, please visit our CarMax Benefits website.
Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.</div>

Customer Service Consultant - Dallas (Remote)

<div>8490 - Wisconsin - Remote CAR - Remote, Madison, Wisconsin, 53703
CarMax, the way your career should be!
Address: 8200 120th Avenue, Kenosha, WI, 53142
Provide an iconic customer experience 
As a Customer Service Consultant, you will be the vital link between a customer&rsquo;s at-home and in-store CarMax experience, providing a simple and seamless process. You will respond to sales leads and customer inquiries, ensuring customers can buy the vehicle they want in a way that suits them. You will offer support during every step of their car buying journey. We&rsquo;ve become the nation&rsquo;s largest retailer of used cars due to our honesty and transparency, and those same traits will help you succeed too.
Customer Experience Consultant Trainee
Position Overview As a Customer Experience Consultant Trainee, you will be the vital link between a customer&rsquo;s at-home and in-store CarMax experience, providing a simple and seamless process. You will respond to sales leads and customer inquiries, ensuring customers can buy the vehicle they want in a way that suits them. You will offer support during every step of their car buying journey. We&rsquo;ve become the nation&rsquo;s largest retailer of used cars due to our honesty and transparency, and those same traits will help you succeed too.
Why CarMax? At CarMax, we are the nation&rsquo;s largest retailer of used cars with stores from coast to coast, and we are still growing. We&rsquo;re rethinking the way people buy cars &ndash; and our associates help us do just that. We believe work should feel meaningful and rewarding, with opportunities to make an impact every day. Whether you&rsquo;re advancing your career or growing your skillset, we are here to drive you forward.
Team Overview This is a high-energy sales environment where you will work as a team to meet goals. We will give you everything you need to be successful. We&rsquo;re not your average call center. You will handle a wide range of customer interactions and make sure everything goes smoothly, so the ability to quickly build rapport with people and understand their needs is essential. We work and learn as a team and the prospects are bright for sales professionals who aspire to become mentors, managers, and business leaders.
Role Responsibilities<ul><li>
Connect with inbound customers online and over the phone to find out what they want and need from their next car purchase.</li><li>
Use your knowledge of the CarMax inventory to guide customers towards vehicles that meet their needs.</li><li>
Guide customers every step of the way, from online sales or appraisal to arranging finance applications and scheduling vehicle delivery.</li><li>
Ensure a seamless transition from online to in-store purchasing to provide an unrivaled customer service experience.</li><li>
Mentor others as your skillset expands.</li><li>
Achieve sales targets while providing an iconic customer experience.</li><li>
Acquire the Automotive Sales Persons License in specific states &ndash; may require testing and travel as some states request physical presence to apply for the license.</li></ul>
Required Qualifications<ul><li>
Sales and customer service experience, in an area such as retail, is preferred.</li><li>
Thrive in a fast-paced sales environment.</li><li>
Good listening skills and strong customer focus.</li><li>
High level of self-motivation to achieve performance goals.</li><li>
Strong written and verbal communication skills.</li><li>
Ability to learn and master new technologies, strong computer skills.</li><li>
Open availability for shifts that may include nights, weekends, and holidays.</li><li>
Must be open to shifting schedules two times per year according to needs of the business.</li><li>
Candidates must live within 100 miles of the Customer Experience Center (CEC) location.</li></ul>
About CarMax At CarMax, we revolutionized the used car buying experience over 30 years ago by introducing transparency and integrity into the process. Our commitment to customer experience, innovation, and community has made us the nation&rsquo;s largest used car retailer. With over 250 store locations and over 30,000 associates, we are proud to have been recognized as one of the Fortune 100 Best Companies to Work For&reg; and are committed to helping our communities thrive.
As an associate, you are part of an innovative movement to empower the modern customer and drive progress. Your work fuels change&mdash;sparking ideas, overcoming challenges, and shaping what&rsquo;s next. Join us in creating a better future&ndash; for our company, our customers, and the communities we call home.
CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.<div><div><div><div><div><div><div>
The hourly rate for this position is:</div></div></div></div></div></div></div>
$20.70 - $31.40
Benefits:
Except as otherwise required by state law, CarMax Associates are entitled to the following paid sick, vacation, and holiday time.
Associates that are considered full-time hourly or commission/incentive eligible:<ul><li>
To earn up to 48 hours of sick time per year accrued on a per pay period basis and between 80 hours and 200 hours per year of vacation time after a 90 day waiting period depending on years of continuous service with the Company.
</li><li>For 8 hours of pay for each of a total of 6 paid scheduled holidays per year plus 1 floating holiday. If such an Associate does work on a scheduled holiday due to business need, they are eligible for Holiday Premium Pay.
</li></ul>Associates considered full-time salaried are entitled to paid time away with no specified limit as needed for sick, vacation, bereavement, jury duty, holidays, floating holiday, etc. subject to manager approval.
For more details about benefits, please visit our CarMax Benefits website.
Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.</div>

Customer Service Consultant Kenosha (Remote)

Bupa

<div>Job Description:
Customer Service Consultant
Cairo, Egypt
Fixed Term
We make health happen
We're expanding our customer service team in Cairo and looking for customer-focused advisors to work in rotational shifts including (over-night shifts). You'll handle queries across phone, email, web chat, and letter, ensuring swift and accurate resolutions. With full training and ongoing coaching, you'll manage all customer types: individuals, corporates, and intermediaries. Resolving even complex issues without escalation. If you're passionate about delivering exceptional service and putting customers first, we'd love to hear from you.
Key Responsibilities
<ul><li>Authorize or reject treatment requests before procedures</li><li>
Handle member inquiries via phone, email, and in-person visits, applying product knowledge to resolve issues</li><li>
Manage membership updates, billing inquiries, and document issuance</li><li>
Coordinate international medical appointments and support cross-departmental communication</li><li>
Investigate and resolve complaints, ensuring customer satisfaction</li><li>
Maintain accurate system records and support new team members</li><li>
Collaborate with providers and internal teams to deliver seamless service</li>
</ul>What We're Looking For
<ul><li>Fresh graduates with a medical background are welcome to apply</li></ul><div>
Able to demonstrate that you pay due regard to customers and treat them fairly by: 
<ul><li>Being able to explain the impact that your role and actions have on the fair treatment of customers</li><li>Being able to explain the potential implications for customers who are not treated fairly by you or others</li><li>Making the fair treatment of customers central to all that you do</li><li>Always seeking to be competent to do your job e.g. by completing all compulsory regulatory training on time to ensure that you have all the necessary knowledge and skills</li></ul></div>
Why Bupa
We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.
We encourage all of our people to &rdquo;Be you at Bupa&rdquo;, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences.
Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We'll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them.
If you require information regarding this role in an alternative format, please email: careers@bupa.com
Time Type:
Full time
Job Area:
Call Centre
Locations:
Egypt - Cairo</div>
 
Employee mentoring programme, Company pension, Referral programme, Financial planning services, Private dental insurance, Paid volunteer time, Gym membership, Additional leave, Health &amp; wellbeing programme, Private medical insurance, Free flu jabs, Cycle to work scheme

Customer Service Consultant BES

MTBC CareCloud

Job PurposeThe Client Service Executive is responsible for managing client-related operational processes, ensuring accurate and timely verification of information, and maintaining effective communication with external stakeholders. The role involves handling inbound and outbound interactions, coordinating with third parties, maintaining documentation, and delivering high-quality service while adhering to organizational policies, compliance requirements, and information security standards.Key Responsibilities<ul><li>Handle inbound and outbound calls and communications with external stakeholders, clients, and service providers.</li><li>Verify and validate information as per client and organizational requirements.</li><li>Communicate professionally to resolve queries, obtain required information, and ensure timely processing of requests.</li><li>Coordinate with relevant parties while maintaining strict confidentiality and compliance with data protection policies.</li><li>Manage assigned workloads, call queues, and operational tasks efficiently to meet service-level expectations.</li><li>Maintain accurate records of all communications, transactions, and updates in designated systems.</li><li>Provide daily progress updates and task completion reports to the Team Leader/Supervisor.</li><li>Deliver high-quality customer service and ensure a positive experience for clients and stakeholders.</li><li>Ensure compliance with organizational procedures, quality standards, and regulatory requirements.</li><li>Safeguard company and client information from unauthorized access, disclosure, or misuse.</li><li>Identify and escalate issues requiring management attention in a timely manner.</li><li>Perform additional operational and administrative tasks as assigned by management.</li></ul>Required Qualifications<ul><li>Bachelor's degree preferred.</li><li>Prior experience in customer service, client support, healthcare operations, insurance verification, or a related field is an advantage but not mandatory.</li></ul>Skills &amp; Competencies<ul><li>Excellent verbal and written communication skills.</li><li>Strong interpersonal and relationship-management abilities.</li><li>Customer-focused approach with strong service orientation.</li><li>Good listening, comprehension, and problem-solving skills.</li><li>Ability to handle inbound and outbound communications professionally and effectively.</li><li>Strong organizational and time-management skills.</li><li>Attention to detail and accuracy in documentation and data entry.</li><li>Ability to work in a fast-paced, target-driven environment.</li><li>Proficiency in Microsoft Office applications and operational systems.</li><li>Ability to maintain confidentiality and handle sensitive information responsibly.</li></ul>Key Performance Indicators (KPIs)<ul><li>Service quality and accuracy.</li><li>Productivity and turnaround time.</li><li>Documentation accuracy.</li><li>Client satisfaction levels.</li><li>Compliance with organizational policies and procedures.</li><li>Attendance, punctuality, and adherence to schedules.</li></ul>Pay: Rs70,000.00 - Rs80,000.00 per monthApplication Question(s):<ul><li>What is your current salary?</li><li>What is your expected salary?</li></ul>Work Location: In person

Client Service Executive

MedicalServiceQuotes.com

Job descriptionRapidly growing company in the healthcare industry is seeking a Client Service Representative. Full-time only candidates will be considered at our Castle Rock, CO office.Customer Service RepresentativeRequirements:<ul><li>Ability to communicate clearly and professionally, both verbally and in writing.</li><li>Has a pleasant, patient and friendly attitude.</li><li>Highly developed sense of integrity and commitment to customer satisfaction.</li><li>Demonstrated passion for excellence with respect to treating and caring for customers.</li><li>Strong decision making and analytical abilities.</li><li>Strong detail orientation and communication/listening skills.</li><li>Willingness to work a flexible schedule and occasional overtime when needed. Possess a strong work ethic and team player mentality.</li></ul>1+ years of experience in a customer service or help desk capacity required and Pharmacy Tech experience is a plus but not required. Some experience with multi line telephones, online application systems, and personal computers required. Knowledge of healthcare delivery model a plus. Experience with Internet Explorer, Microsoft Office, and healthcare coding/ billing helpful.Responsibilities:<ul><li>Professionally handle incoming requests from customers and ensure that issues are resolved both promptly and thoroughly.</li><li>The representative will receive, review and process requests for healthcare service quotes using the company&rsquo;s proprietary service request system.</li><li>Thoroughly and efficiently gather customer information, access and fulfill customer needs, educate the customer where applicable to prevent the need for future contacts.</li><li>Provide quality service and support in a variety of areas including, but not limited to: placing orders, reviewing client service instructions and confirming service completion.</li><li>Troubleshoot customer issues over the phone.</li><li>Work with insurance companies and medical providers to ensure patient satisfaction.</li><li>Use automated information systems to analyze the customer&rsquo;s situation.</li><li>Maintain a balance between company policy and customer benefit in decision making. Handles issues in the best interest of both customer and company.</li><li>Continuously evaluate and identify opportunities to drive process improvements that positively impact the customer&rsquo;s</li><li>Responsible for compiling and generating reports as they relate to customer service</li></ul>The customer service representative will provide information to customers in response to inquiries about products and services. The representative will receive, review and process requests for healthcare services and pharmacy benefit services using the company&rsquo;s proprietary service request system. The representative will also explain how to use account features and solve customer application and Internet problems. The customer service representative will receive, document and resolve customer complaints.Benefits package include health insurance, vision plan, 401k, and paid time off. Qualified candidates should submit their resumes by replying to this posting.Job Type: Full-timeSalary: $18.00 to $21.00 /hourBenefits:<ul><li>401(k)</li><li>Flexible schedule</li><li>Health insurance</li><li>Dental and Vision Insurance</li><li>Life insurance</li><li>Paid time off</li></ul>Schedule:<ul><li>8 hour shift</li><li>Day shift</li><li>Monday to Friday</li></ul>Education:<ul><li>High school or equivalent (Preferred)</li></ul>Experience:<ul><li>Microsoft Office: 1 year (Preferred)</li><li>Customer Service: 1 year (Preferred)</li></ul>Work Location: In personJob Type: Full-timePay: $18.00 - $21.00 per hourBenefits:<ul><li>401(k)</li><li>Dental insurance</li><li>Employee assistance program</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Experience:<ul><li>Customer service: 1 year (Required)</li></ul>Ability to Commute:<ul><li>Castle Rock, CO 80104 (Required)</li></ul>Ability to Relocate:<ul><li>Castle Rock, CO 80104: Relocate before starting work (Required)</li></ul>Work Location: In person

Client Service Representative

MaxAccelerate

<div>Senior Account Executive &ndash; AI Software Sales, Maximo Talent &amp; Professional ServicesFully RemoteAbout DataMax AI &amp; MaxAccelerate
DataMax AI and MaxAccelerate are part of one of the most exciting and fast-growing technology groups currently operating in the enterprise software, AI, professional services and IBM Maximo market.
MaxAccelerate supports global enterprise clients with IBM Maximo, IBM MAS 8/9, Enterprise Asset Management, EAM, asset management, upgrade, implementation and managed services expertise.
DataMax AI provides advanced AI software, reporting, analytics, automation and data intelligence solutions designed specifically for IBM Maximo, MAS and enterprise asset management environments.
Together, we operate a specialist global Maximo network with access to over 2,000 experienced Maximo consultants, architects, developers, functional specialists, technical specialists, integration experts and MAS professionals.
We are now looking for a commercially driven Senior Account Executive who can combine business development, technical recruitment, client relationship management, professional services sales and AI software sales into one powerful 360-degree role.
This is a dream job for a seasoned IT technical recruiter, 360 recruitment consultant, senior recruitment consultant, technology recruiter or recruitment business developer who wants to pivot into AI software sales, secure a long-term career in enterprise technology, and move beyond traditional recruitment into a higher-value, future-focused sales role.
We are also very open to applications from candidates who already have experience in technology sales, software sales, SaaS sales, IT services sales, professional services sales, enterprise sales or solution sales.
If you are looking for a change, want to stay commercial, and want to use your recruitment, business development or software sales experience to break into AI, enterprise software and professional services sales, this role is built for you.
The Role
This is a joint role across DataMax AI and MaxAccelerate, focused on building relationships with IBM Maximo customers, developing new client opportunities, sourcing and presenting specialist Maximo talent, and learning how to sell AI software, analytics, automation and professional services into enterprise accounts.
You will identify companies using IBM Maximo, IBM MAS, Enterprise Asset Management, EAM and CMMS platforms. You will build relationships with maintenance, asset management, IT, transformation and operations leaders, and introduce them to our specialist Maximo consulting, recruitment, AI software and professional services capability.
You will also help recruit, qualify and manage experienced Maximo consultants globally, matching them to client requirements and helping us grow one of the strongest Maximo talent communities in the market.
This is a true 360 account development role covering:<ul><li>
AI software sales</li><li>
New business development</li><li>
Technical recruitment and candidate resourcing</li><li>
Client account management</li><li>
Maximo consultant network building</li><li>
Talent presentation and profile selling</li><li>
Professional services sales</li><li>
Pipeline generation and deal progression</li><li>
Long-term account growth</li></ul>
Key ResponsibilitiesBusiness Development, AI Software Sales &amp; Professional Services<ul><li>
Identify and target companies using IBM Maximo, IBM MAS, Enterprise Asset Management, EAM, CMMS and asset-intensive software platforms.</li><li>
Build a pipeline of enterprise clients across industries such as facilities management, utilities, transport, rail, aviation, manufacturing, energy, oil &amp; gas, public sector and real estate.</li><li>
Engage with CIOs, IT Directors, Asset Management Directors, Maintenance Directors, Reliability Managers, Operations Leaders and Procurement teams.</li><li>
Introduce MaxAccelerate&rsquo;s Maximo consulting, implementation, upgrade, support and professional services capability.</li><li>
Support the sale of DataMax AI software, AI reporting, analytics, dashboarding and automation solutions to Maximo clients.</li><li>
Learn how to position and sell AI software, SaaS, analytics and managed professional services into enterprise customers.</li><li>
Book discovery calls, qualify opportunities and progress sales conversations.</li><li>
Present specialist Maximo consultants and delivery teams to potential customers.</li><li>
Build long-term client relationships and become a trusted advisor in the Maximo, EAM and AI transformation market.</li></ul>
Technical Recruitment &amp; Resourcing<ul><li>
Source, qualify and build relationships with experienced Maximo consultants, Maximo developers, Maximo technical consultants, Maximo functional consultants, MAS architects, integration consultants, report developers, support consultants and EAM specialists.</li><li>
Manage and grow our existing network of over 2,000 Maximo professionals globally.</li><li>
Understand consultant skills, availability, rates, locations, project experience and suitability for client requirements.</li><li>
Match technical profiles to client opportunities.</li><li>
Sell consultant profiles, project teams and delivery capability into target accounts.</li><li>
Build specialist talent pools across IBM Maximo, MAS 8, MAS 9, Manage, Health, Predict, Mobile, Scheduler, BIRT, Cognos, integrations, OpenShift, Red Hat, cloud and enterprise systems.</li><li>
Support clients with contract, permanent, project-based and managed service hiring needs.</li></ul>
Account Management &amp; Market Building<ul><li>
Develop a strong understanding of the global Maximo and enterprise asset management ecosystem.</li><li>
Build relationships with IBM Business Partners, system integrators, consultancies and enterprise customers.</li><li>
Track client needs, hiring demand, upcoming upgrades, MAS migration projects and AI readiness opportunities.</li><li>
Support marketing campaigns, LinkedIn outreach, email sequences and account-based sales activity.</li><li>
Maintain accurate CRM records, pipeline updates, candidate notes and client activity.</li><li>
Work closely with senior leadership to shape go-to-market activity for both DataMax AI and MaxAccelerate.</li></ul>
Who This Role Is Perfect For
This role is ideal for someone from a technical recruitment, IT recruitment, software recruitment or 360 recruitment agency background who has strong business development experience and wants to move into a higher-value, long-term career in AI software sales and enterprise technology.
We are also very open to applications from candidates who already have experience in technology sales, software sales, SaaS sales, professional services sales, IT services sales, enterprise sales or solution sales.
Whether you come from recruitment or a software sales background, the most important thing is that you are highly commercial, proactive, confident with clients, and have a proven track record of meeting KPIs, exceeding targets and consistently delivering results.
You may currently be working as a:<ul><li>
360 Recruitment Consultant</li><li>
Senior IT Recruitment Consultant</li><li>
Technical Recruiter</li><li>
Technology Recruitment Consultant</li><li>
Software Recruitment Consultant</li><li>
Business Development Recruiter</li><li>
Account Manager &ndash; IT Recruitment</li><li>
Delivery Consultant with business development experience</li><li>
Recruitment Sales Consultant</li><li>
Enterprise Technology Recruiter</li><li>
Contract Recruitment Consultant</li><li>
Professional Services Sales Consultant</li><li>
Talent Solutions Consultant</li><li>
Software Sales Executive</li><li>
SaaS Account Executive</li><li>
Business Development Manager</li><li>
Technology Sales Consultant</li><li>
IT Services Sales Executive</li><li>
Enterprise Sales Executive</li><li>
Solution Sales Executive</li><li>
Account Executive</li><li>
Sales Development Representative ready for a step up</li><li>
Business Development Representative ready for a step up</li></ul>
This is a strong career move for someone who enjoys recruitment but wants to step into a more strategic, future-proof role selling AI software, enterprise software, consulting services and specialist technical capability.
It is also a strong opportunity for someone already in technology or software sales who wants to move into a specialist AI, enterprise asset management and professional services market with significant growth potential.
Why This Is an Exciting Career Move
This is not a standard recruitment role.
This is an opportunity to join one of the most up-and-coming technology groups in the current market and become part of a fast-growing business operating across AI software, enterprise technology, IBM Maximo, professional services and global technical talent solutions.
For the right person, this role offers a genuine career pivot from technical recruitment into AI software sales, while still allowing you to use the skills that have already made you successful: business development, client management, candidate sourcing, market mapping, profile selling, negotiation and relationship building.
You will not be starting from zero. You will be joining a business with an existing specialist Maximo network, live market demand, strong technology positioning and three highly cross-sellable service lines.
You will have the opportunity to sell across:<ul><li>
AI software and analytics solutions through DataMax AI</li><li>
Maximo consulting, upgrade and professional services through MaxAccelerate</li><li>
Specialist Maximo recruitment, resourcing and talent solutions through our global network</li></ul>
This gives you more than one route to earning commission, building accounts and growing long-term client value.
Benefits of Joining Us<ul><li>
Fully remote role with flexibility and autonomy.</li><li>
Opportunity to pivot from technical recruitment into AI software sales.</li><li>
Fast-track route into enterprise software, SaaS, AI and professional services sales.</li><li>
Strong commission opportunity across three cross-sellable service lines.</li><li>
Access to a global network of over 2,000 Maximo professionals.</li><li>
Opportunity to work in one of the most exciting areas of technology transformation: AI, automation, analytics and enterprise asset management.</li><li>
Long-term career security by moving into AI software and enterprise technology.</li><li>
Chance to work directly with senior leadership and influence the growth of the company.</li><li>
Opportunity to become an integral person within the group as the business expands.</li><li>
Clear opportunity for progression, promotion and increased responsibility for people who work hard, deliver results and achieve targets.</li><li>
Exposure to global enterprise clients, IBM Maximo customers, IBM Business Partners and major asset-intensive industries.</li><li>
Ability to build a specialist market and personal brand in a high-value niche.</li><li>
Opportunity to move beyond traditional recruitment and become a true enterprise technology account executive.</li><li>
Join a business at an early growth stage where high performers can make a real impact and grow with the company.</li><li>
Opportunity to be part of an exciting technology transformation in AI, enterprise software, asset management and digital operations.</li><li>
A career path that offers far more long-term security than traditional recruitment alone.</li></ul>
A Dream Career Move Into AI Software Sales
For the right person, this is a rare opportunity to pivot from technical recruitment into one of the fastest-growing areas of enterprise technology: AI software sales.
Instead of only placing candidates, you will be helping enterprise clients access specialist Maximo talent, consulting teams, professional services and AI software solutions that improve how they manage critical assets, maintenance, operations, reporting and decision-making.
You will be trained to sell AI software, analytics, automation, managed services and professional services into enterprise clients.
This role gives you a genuine path into:<ul><li>
AI software sales</li><li>
Enterprise account development</li><li>
SaaS sales</li><li>
Professional services sales</li><li>
IBM Maximo / MAS consulting sales</li><li>
Enterprise asset management technology</li><li>
Long-term strategic client development</li><li>
Senior commercial roles within a growing technology group</li></ul>
If you are a technical recruiter looking for a change, this is a chance to reposition your career into a more scalable, future-focused and commercially rewarding market.
Experience Required
We are looking for someone with:<ul><li>
Proven experience in IT recruitment, technical recruitment, software recruitment, professional services recruitment, technology sales, software sales, SaaS sales, IT services sales or enterprise solution sales.</li><li>
A proven track record of meeting KPIs, exceeding targets and consistently delivering commercial results.</li><li>
Strong business development experience, ideally selling into enterprise or mid-market clients.</li><li>
Experience opening new accounts, building pipeline and progressing sales conversations.</li><li>
Confidence speaking with clients, candidates and senior decision-makers.</li><li>
Ability to sell talent, services, software and capability &mdash; not just CVs.</li><li>
Strong LinkedIn, email, phone and networking skills.</li><li>
Good commercial understanding of day rates, margins, contract recruitment, permanent recruitment, consulting services, SaaS or professional services sales.</li><li>
Strong communication and relationship-building ability.</li><li>
A proactive, entrepreneurial and target-driven mindset.</li><li>
Desire to move further into AI software sales and enterprise technology.</li></ul>
Experience in IBM Maximo, EAM, asset management, Salesforce, enterprise software, AI, analytics, ERP, SAP, Oracle, ServiceNow, cloud, data or digital transformation recruitment/sales would be a major advantage, but full training will be provided.
Nice to Have<ul><li>
Experience recruiting for IBM Maximo, IBM MAS, EAM, CMMS, ERP, cloud, data, AI, analytics or enterprise software roles.</li><li>
Experience working with contractors or project-based consultants.</li><li>
Experience selling professional services, managed services, software solutions or implementation services.</li><li>
Understanding of enterprise clients, procurement cycles and consulting delivery models.</li><li>
Previous exposure to IBM, IBM Business Partners, Maximo consultancies or asset-intensive industries.</li><li>
Experience selling to CIOs, IT Directors, Asset Management Directors, Maintenance Directors, Operations Directors or Procurement teams.</li></ul>
What You Will Learn
This role is designed to give the right person a fast-track route from technical recruitment into AI software and enterprise solution sales.
You will be trained on:<ul><li>
IBM Maximo and IBM MAS market fundamentals.</li><li>
Enterprise Asset Management and asset-intensive industries.</li><li>
MaxAccelerate&rsquo;s Maximo consulting and professional services model.</li><li>
DataMax AI&rsquo;s AI software, reporting, analytics and automation solutions.</li><li>
How to sell AI software into enterprise clients.</li><li>
How to sell professional services and consulting solutions.</li><li>
How to structure Maximo consulting, resourcing and software deals.</li><li>
How to build and manage enterprise sales pipeline.</li><li>
How to position a 360-degree service model combining talent, consulting, AI software and professional services.</li></ul>
The Opportunity
This role is perfect for someone ambitious, commercial and hungry to grow.
We are looking for someone who wants to build something meaningful, not just take another job. As the group expands, there will be real opportunities for high performers to step into more senior commercial roles, lead accounts, build teams, own markets and become an integral part of the company&rsquo;s future growth.
People who work hard, deliver results, hit targets and show leadership will have a very real opportunity to progress quickly.
This is a chance to get into AI software sales early, work across multiple high-value service lines, earn strong commission, and build a long-term career in one of the most important technology markets in the world.
Keywords / Search Terms This Role Matches
AI Software Sales, Software Sales, SaaS Sales, Enterprise Software Sales, Technical Recruiter, IT Recruiter, 360 Recruitment Consultant, Senior Recruitment Consultant, Technology Recruitment Consultant, Software Recruiter, Recruitment Business Development, IT Recruitment Sales, Contract Recruitment, Professional Services Sales, Talent Solutions Consultant, Account Executive, Business Development Manager, IBM Maximo, Maximo Consultant, Maximo Developer, Maximo Technical Consultant, Maximo Functional Consultant, IBM MAS, MAS 8, MAS 9, Enterprise Asset Management, EAM, CMMS, Asset Management Software, IBM Business Partner, AI Sales, Consulting Services, Maximo Recruitment, Technical Resourcing, IT Services Sales, Technology Sales, Solution Sales, Enterprise Account Executive.
Job Advert Summary
DataMax AI and MaxAccelerate are looking for a commercially driven Senior Account Executive &ndash; AI Software Sales, Maximo Talent &amp; Professional Services.
This is a fully remote role and a unique opportunity for an experienced IT recruiter, technical recruiter, 360 recruitment consultant, software sales professional or technology sales professional to pivot further into AI software sales while using their recruitment, resourcing, business development, account management and client relationship experience.
You will build relationships with IBM Maximo clients, develop sales pipeline, source and present experienced Maximo consultants, and be trained to sell DataMax AI&rsquo;s AI software, analytics and professional services solutions into enterprise customers.
This is a rare chance to join a fast-growing technology group, sell across three cross-sellable service lines, earn strong commission, build long-term client accounts and secure a future-focused career in AI, enterprise software and technology transformation.
If you are a strong technical recruiter, software sales professional or technology business developer looking for a change and want a fast-track move into AI software sales, enterprise account development and professional services, this could be the perfect next step.</div>

Senior Account Executive - AI Software Sales & professional services

Marsh McLennan Agency

<div><h2 class="jobSectionHeader">Company:</h2>
Marsh McLennan Agency
<h2 class="jobSectionHeader">Description:</h2>
Graham Company, a division of Marsh McLennan Agency, is an insurance brokerage and consulting firm committed to creating a healthy, safe, and prosperous tomorrow.
We value empathy, discipline, integrity, courage, and tenacity - and we are seeking professionals who share these values to join our team.
JOB FUNCTIONS &amp; RESPONSIBILITIES:
<ul><li>Act as the lead consultant on a book of business while also supporting a Claims Consultant&rsquo;s book of business. This is a hybrid role. The Responsibilities listed below will either be with guidance from a more senior Claims Consultant on the team or the responsibility will be solely on the Senior Associate Claims Consultant.</li>
<li>Review first reports of loss to identify the potential impact the claim may have on our client. For claims with higher potential impact or coverage issues, consult with Claims Consultant regarding coverage and overall management/direction and diary as appropriate to monitor.</li>
<li>Obtain the Renewal Strategy from the Account Manager Team and consult with the Claims Consultant regarding preparation of Customized Claims Servicing Standards and Claims Made Polling procedures.</li>
<li>Prepare the Unit Stat Review and Consult with the Claims Consultant on any significant trends or increases. Prepare claims status updates as required.</li>
<li>Participate and provide input for Internal Client Service Plans as directed by the Claims Consultant.</li>
<li>Assist in management of claims from first notice of loss to resolution, providing customer service to clients throughout the claims process, as directed by the Claims Consultant.</li>
<li>Communicate effectively with clients and carrier partners to gather necessary information, provide updates on claim status, and address any concerns promptly and professionally.</li>
<li>Serve as point of contact for clients regarding their claim inquiries.</li>
<li>Review Reservation of Rights/Denial Letters and the related policies, in preparation for the Claims Consultant.</li>
<li>Set up conference calls and provide required documentation for difficult claims at the direction of the Claims Consultant.</li>
<li>Evaluate/review monthly loss information as prepared by the Claims Assistant for both for accuracy and to identify trends and issues requiring follow up.</li>
<li>Prepare/review monthly open claim action plans and reports as directed by the Claims Consultant.</li>
<li>Review Suit Letters and Umbrella/Excess Notifications on behalf of the Claims Consultant.</li>
<li>Obtain and Review Claims Statuses/Loss Analysis/Claim Review Materials for Claims Strategy Meetings for the Claims Consultant.</li>
<li>Provide legacy claims support and management at the direction of the Claims Consultant</li>
<li>Assist with the handling and advocacy of Personal Lines claims (for current clients) at the direction of the Claims Consultant.</li>
<li>Provide feedback for Carrier Report Card review.</li>
<li>Collaborate with Internal Teams to ensure a comprehensive approach to claims handling.</li>
<li>Communicate relevant and important claim and loss information to Internal Teams as directed by the Claims Consultant.</li>
<li>Provide value added advice and assistance to clients on claim developments, changes in laws and procedures, etc. as directed by the Claims Consultant Provide Emergency Claims On call during monthly rotation.</li>
<li>Shadow and provide assistance, at the direction of the Claims Consultant, for prospect and new client onboarding meetings.</li>
<li>Participate in training and development opportunities to enhance professional skills, knowledge, and industry trends.</li>
<li>Such other duties and projects as may be established and assigned by The Graham Company&rsquo;s managerial personnel.</li>
</ul>JOB SPECIFICATIONS:
<ul><li>3 years of experience in a claims unit preferred or relevant education experience</li>
<li>Willingness to travel/visit clients as needed</li>
<li>Maintain valid driver&rsquo;s license or alternate, efficient and effective meant to visit clients.</li>
<li>Ability to exercise independent judgment and discretion.</li>
<li>Holds required and appropriate insurance license(s).</li>
<li>Excellent verbal and written communication skills.</li>
<li>Strong analytical, problem-solving, and presentation skills.</li>
<li>Ability to plan, prioritize, and organize effectively.</li>
<li>Professional Designation (CPCU/AIC) preferred.</li>
<li>Strong attention to detail required.</li>
<li>Excellent management skills and ability to deal with people.</li>
<li>High level of organization ability.</li>
<li>High degree of self-discipline and motivation.</li>
<li>Mature, professional and self-confident.</li>
<li>Professional demeanor.</li>
<li>Proficient in Graham standard computer applications.</li>
<li>Regular and predictable attendance in accordance with the limitations and reporting procedures established by The Graham Company from time to time.</li>
<li>Employees are required to be fit-for-duty which includes not being under the influence of drugs and/or alcohol. This includes any drugs that might impact an employee&rsquo;s ability to safely perform their job.</li>
</ul>The applicable base salary range for this role is $64,300 to $75,000.
 
The base pay offered will be determined on factors such as experience, skills, training, location, certifications, and education. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.
 
We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs.
Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, veteran status (including protected veterans), or any other characteristic protected by applicable law. If you have a need that requires accommodation, please let us know by contacting reasonableaccommodations@mmc.com
Marsh McLennan and it affiliates are
EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.
#MMAE
#LI-Hybrid</div>

Associate Claims Consultant

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