client service consultant

U.S. Bank

<div>At U.S. Bank, we&rsquo;re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at&mdash;all from Day One.<h2 class="jobSectionHeader">
Job Description</h2><div>
A Client Relationship Consultant will not be able to perform this job without knowing how to read, write and speak in business-level proficiency of Spanish</div><div>
Client Relationship Consultants build relationships with customers, engaging them via multiple channels including in-person, by appointment, and virtually to provide the best possible counsel while adapting a digital first mindset. Strong client relationships are based on trust, assessing and attending to customers&rsquo; banking needs, obtaining and processing customer and account information, demonstrating and educating clients on available deposit and loan products and services, and recommending solutions based on each customer&rsquo;s unique goals and needs. 
 
Builds and fosters relationships with clients through proactive outreach and follow up, asking questions and learning about their financial needs, and banking channel preferences. Identifies solutions for new and existing clients based on their needs by effectively engaging and communicating with clients. Maintains a working knowledge of consumer and business banking products and services including digital products and services. Provides a consistent optimal client experience, including greeting clients and processing basic transactions. Develops collaborative partnerships with branch team members and partners to best serve clients. Opens new consumer and business accounts, completes service requests and submits credit applications. Proactively educates clients on emerging and self-service digital products and services to assist with meeting their financial needs. Leverages available resources and technologies to optimize the client experience and serve our clients with operational excellence and accuracy. 
 
This position requires National Mortgage Licensing System (NMLS) registration under the terms of the S.A.F.E. Act of 2008 and Regulation Z. You will be subject to the required registration process, which includes a criminal background and credit check. Failure to meet or maintain any of the NMLS registration requirements, including maintaining a satisfactory criminal and credit record, may result in a rescission of your offer or termination of employment.</div><div>
Basic Qualifications 
<ul><li>High school diploma or equivalent</li><li>Typically has a minimum three to four years of job-related, retail banking experience or a combination of experience and commensurate training</li></ul></div><div>
Preferred Skills/Experience 
<ul><li>Proven ability to build and foster relationships with clients through proactive outreach and follow up</li><li>Ability to effectively engage and communicate with clients</li><li>Thorough knowledge of applicable bank and branch policies, procedures and support systems</li><li>Proven customer service and interpersonal skills</li></ul>
- - Experience with using and demonstrating digital products and self-service technologies 
<ul><li>Ability to explore and identify a customer&rsquo;s true needs while leveraging a digital first mindset</li><li>Demonstrated basic level of proficiency in making appropriate recommendations that meet customer&rsquo;s needs both reactively and proactively</li><li>Experience in the financial services industry preferred</li></ul></div>
Bilingual ability to read, write, and speak in business level proficiency of the Spanish language and English. the Spanish Language
If there&rsquo;s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.
Benefits:
Our approach to benefits and total rewards considers our team members&rsquo; whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):<ul><li>
Healthcare (medical, dental, vision)</li><li>
Basic term and optional term life insurance</li><li>
Short-term and long-term disability</li><li>
Pregnancy disability and parental leave</li><li>
401(k) and employer-funded retirement plan</li><li>
Paid vacation (from two to five weeks depending on salary grade and tenure)</li><li>
Up to 11 paid holiday opportunities</li><li>
Adoption assistance</li><li>
Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law</li></ul>
U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.
E-Verify
U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services.
The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $20.00 - $25.77
U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.
Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.
Posting may be closed earlier due to high volume of applicants.</div>

Client Relationship Consultant 2 (Banker) - W 63rd, Chicago, IL - Spanish & English Required

Upbeatz Investments

Location: KSA Position: Client Service Executive Employment Type: Full-timeAbout the Role: We are seeking a proactive and customer focused Client Service Executive to join our team in KSA. The ideal candidate will be responsible for maintaining strong relationships with clients, ensuring high service standards, and providing efficient support to meet their business needs.Key Responsibilities:<ul><li>Serve as the main point of contact for clients and address their inquiries promptly.</li><li>Coordinate with internal departments to ensure timely delivery of services and solutions.</li><li>Build and maintain positive, long-term client relationships.</li><li>Prepare reports, proposals, and follow up on client requests or concerns.</li><li>Assist in documentation and contract preparation when required.</li><li>Identify opportunities to improve client satisfaction and service quality.</li><li>Maintain accurate client records and communication logs.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree in Business Administration, Marketing, or a related field.</li><li>Prior experience in client service, sales coordination, or account management.</li><li>Excellent communication and interpersonal skills.</li><li>Strong organizational and multitasking abilities.</li><li>Proficient in MS Office tools.</li><li>Willing to work in the KSA office.</li></ul>Benefits:<ul><li>Competitive salary package</li><li>Good working environment</li><li>Opportunities for growth and development</li></ul>Job Type: Full-time

Client Service Executive. KSA

Crane Worldwide Logistics

Crane Worldwide Logistics is a leader in supply chain solutions with over 130 locations across 30 countries providing individual services that address our client's logistics challenges.
The Client Service Executive receives and responds to client inquiries and requests.
 Essential Job Functions: 
<ul>
<li>Responds to orders, general client inquiries, invoice questions and client complaints.</li>
<li>Resolves issues with orders, delivery dates or service.</li>
<li>Resolves the client's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting corrections or adjustment; following up to ensure resolution.</li>
<li>Other duties as assigned.</li>
</ul>
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 Physical Requirements: 
<ul>
<li>Job may require extended sitting or standing, use of standard office equipment.</li>
</ul>
 Other skills/abilities: 
<ul>
<li>Client Service skills</li>
<li>Quality Focus</li>
<li>Problem Solving</li>
<li>Freight Forwarding Knowledge</li>
<li>Documentation Skills</li>
<li>Listening</li>
<li>Resolving Conflict</li>
<li>Ability to Multi-task. </li>
</ul>
 Education Requirements: 
<ul>
<li>High School Diploma or GED.</li>
<li>0-2 years experience as assembly line lead.</li>
</ul>
 Certifications and Licences: 
<ul>
<li>Professional certification may be required in some areas.</li>
</ul>
 Disclaimer: 
The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.",

Client Service Executive

Community State Bank of Avilla, Indiana

<div><div>Community State Bank is seeking a Full-Time Client Service Specialist (approx. 36-40 hours per week) to join our dynamic Retail Banking team at our Avilla, Indiana branch. Candidates must have availability to work Monday through Friday from 8am to 5:30pm and Saturdays from 8am to 12:30pm. Starting pay for this position is $17.00 per hour with training provided to advance within the role/department. 
 
Job Title: Client Service Specialist 
Reports To: Client Service Manager 
Supervises: None 
Division: Retail 
FLSA Classification: Non-Exempt 
Pay Rate: Hourly 
 
Position Purpose: The Client Service Specialist (CSS) position is a front-line (teller) position. The CSS position will be responsible for providing exceptional client service while handling front-line banking transactions and inquiries, as well as offering products and services to clients to fulfill their financial needs. 
 
Job Requirements 
Education: A high school diploma or equivalent required. 
 
Experience: Prior customer service and cash handling experience is helpful. A minimum of 1-2 (one to two) years of Retail banking experience is preferred but not required. 
 
Skills: Professional verbal and written communication skills; ability to type at least 40 wpm; proficiency with Microsoft Office software such as Word, Excel, PowerPoint, and Outlook; fluent communication in the English language; ability to travel occasionally between Bank locations as needed. 
 
Essential duties include, but are not limited to: 
CSB Cultural Expectations</div>
<ul><li>Commit to learning, integrating, and modeling CSB&rsquo;s &lsquo;I CREATE&rsquo; core values: Integrity, Communication, Respect, Encouragement, Accountability, Trust, and Equality</li>
<li>Align to bank-wide vision, mission, and business objectives</li>
<li>Commit to continuous personal and professional growth in the areas of teamwork, client service, and job specific competencies</li>
</ul>
<div> 
General Job Duties</div>
<ul><li>Practice an exceptional standard of client service/hospitality</li>
<li>Maintain a &ldquo;client first&rdquo; approach for both external and internal customers</li>
<li>Create an observably positive experience for clients</li>
<li>Work with teammates to create a collaborative environment in serving the customer</li>
<li>Support and celebrate teammates&rsquo; growth</li>
<li>Adhere to schedule (timeliness)</li>
<li>Maintain a positive attitude of helping other team members, inside and outside of the branch with consideration of the ever-changing landscape of staffing, training, and process improvement</li>
<li>Be willing to ask questions in order to balance the risk to the bank and meeting customer needs</li>
<li>Exhibit a strong commitment to accuracy and attention to detail in transactions, cash drawer management, confidentiality, and client account maintenance</li>
<li>Demonstrate the strong communication skills and practices necessary for interactions with customers, the Client Service Manager, the Branch Manager, and colleagues</li>
<li>Exhibit a willingness to ask for help when necessary and offer it when needed</li>
<li>Accurately and efficiently perform all basic client service transactions, including deposits, withdrawals, payments, cashier&rsquo;s checks, money orders, check cashing, etc.</li>
<li>Adhere to signing and transaction authority limits, branch security requirements, cash handling security procedures, and dual control procedures</li>
<li>Learn signs of fraud and watch for fraudulent cash and transaction activity in order to protect the bank and clients</li>
<li>Know and comply with all applicable banking regulations and related procedures, including Reg CC, Reg B, Reg P, Bank Secrecy Act, etc.</li>
</ul><div>Physical Demands</div>
<ul><li>Frequent sedentary work that primarily involves sitting/standing for extended periods</li>
<li>Frequent repetitive motions that include the hands and/or fingers</li>
<li>Constant reaching with hands and arms</li>
<li>Constant operation of a computer and other office productivity machinery, such as a calculator, copy machine, phone</li>
<li>Constant written and verbal communication with others to exchange information</li>
<li>Constant state of awake and alertness</li>
<li>Occasional stooping, kneeling, or crouching</li>
<li>Frequently speaking and listening to coworkers and clients both in person and on the phone</li>
<li>Constant in-person attendance at job site</li>
<li>Occasional travel to a branch or client location</li>
<li>Occasional lifting of up to 30 pounds</li>
<li>Occasional exposure to adverse weather conditions</li>
<li>Constant exposure to moderate office noise levels in a group setting</li>
</ul>
<div> 
Community State Bank provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.</div></div>

Client Service Specialist

First Supply LLC

<div>Overview:
<div>
First Supply is seeking an exceptional Customer Service Consultant to enhance our team of dedicated professionals. Do you have the ability to build relationships by having educational and informative conversations that promote our products and resolve customer issues?</div><div></div><div> 
As a Customer Service Consultant with First Supply you interact with customers to provide a Best-In-Class Customer Experience and respond to general plumbing related inquiries about product application and troubleshooting. Do you have patience, attentiveness, product knowledge, and the ability to communicate clearly in a results driven environment? Your hard work will be rewarded with competitive compensation, excellent benefits and opportunities for advancement.</div><div></div><div> 
If you meet the skills and qualifications below, we encourage you to take charge of your career and APPLY with First Supply TODAY!</div>
Responsibilities:
<ul><li>Promptly answer telephone calls in a professional manner from customers placing an order or requesting information on specialized technical specifications, pricing on such product or availability of product</li><li>
Quickly and effectively find creative ways to meet customer&rsquo;s needs</li><li>
Identify and propose solutions that benefit all parties involved; or escalate critical issues to the most appropriate personnel to handle the situation</li><li>
Determine and set pricing on products and services as needed to respond to customer requirements while meeting First Supply LLC&rsquo;s profit objectives</li><li>
Recommend products and provide service to customers, based on customer&rsquo;s specific needs</li><li>
Provide accurate information regarding availability of in-stock items to customers; and recommend to Purchasing any stock level issues</li><li>
Meet customers to demonstrate and explain features of products; and instruct customers in use of products</li><li>
Prepare and present quotations to meet customer needs</li><li>
Accurately enter customer sales orders onto the business system</li><li>
Ensure product orders are shipped in a timeframe to meet customer&rsquo;s needs</li><li>
Obtain accurate information from vendors relating to shipment dates, expected date of delivery, etc. for direct &amp; special orders; and provide to customers to help build or maintain good working relationships</li><li>
Identify and develop profitable new sales opportunities</li><li>
Contact or visit potential customers to evaluate their needs, and promote the sale of products and services</li><li>
Gather competitive information from trends in the industry or marketplace and develop plans for opportunities or problems</li><li>
Identify trends in customer satisfaction or dissatisfaction and make recommendations</li><li>
Identify and make recommendations for change for any unusual or repetitive technical service-related problems with products</li><li>
Stay abreast of product developments, changes in local codes and consumer preferences and notify appropriate personnel for any promotional updates that may be needed</li><li>
Attend sales and product review meetings</li><li>
Attend training programs as required</li><li>
Keep records as required</li><li>
Other duties as assigned by the General or Department Manager</li></ul>
Qualifications:
<ul><li>Three years of related experience or equivalent training in trade fields</li><li>
Extensive product knowledge in specialized area, (i.e. Plumbing/HVAC)</li><li>
Computer knowledge and skills with the ability to learn First Supply LLC&rsquo;s business system</li><li>
Ability to assess customer needs and provide customer satisfaction</li><li>
Ability to communicate information and ideas effectively with customers by telephone and in person</li><li>
Ability to identify solutions, conclusions or approaches to provide customer satisfaction; and still consider the relative costs and benefits to all involved</li><li>
Attendance on a regular and consistent basis</li></ul><div></div><div> 
First Supply, family-owned and operated for over 125 years, offers its employees a great benefits package including; medical, dental, vision, 401(k) with company match, PTO, company paid holidays, on demand pay, education assistance, adoption assistance, and more!</div><div></div><div> 
About First Supply</div><div>
First Supply&reg; is a leading main channel wholesale distributor, providing industrial customers and building contractors with an extensive line of products and services. We offer a wide range of manufacturer product lines across the plumbing, heating, air conditioning, builder, waterworks, pump/well &amp; septic, industrial, and municipal markets. Headquartered in Madison, Wisconsin, First Supply has more than 700 employees across 29 operating facilities serving Wisconsin, Minnesota, Iowa, Illinois, and Michigan.</div><div>
First Supply also owns and operates 18 Kitchen &amp; Bath Stores across five Midwestern states under the Gerhard's Kitchen, Bath &amp; Lighting and KOHLER&reg; Signature Store by First Supply brands. Gerhard's is the largest, most versatile kitchen and bath store in the Upper Midwest, offering a wide variety of styles&mdash;from contemporary to traditional&mdash;along with unmatched service. The KOHLER Signature Stores are immersive kitchen and bath showrooms that provide a distinguished experience where designers and homeowners can get hands-on with hundreds of exclusive KOHLER products.</div><div>
With a 128-year legacy and a people-first culture, First Supply is committed to building a workplace where employees feel valued, supported, and inspired to grow their careers. That commitment has earned national recognition, including a spot on USA Today&rsquo;s 2024 Top Workplaces in the USA, as well as honors as a Woman-Led Top Workplace and an Industry Top Workplace for Distribution.</div><div></div><div> 
First Supply LLC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.</div></div><div></div>

Customer Service Consultant

Virtu Thinko

ObjectivesThe Client Service team will provide information and answers to customers in response to inquiries about all banking products and services (including electronic banking products), as well as assist clients with all specific needs. The team will receive, review, process, and complete all client requests, queries, and complaints. The client service team manages the workflow of all operational client contacts; comprehensive management for inward and outward communication, including any bottlenecks.Acting as a single entry point to clients where the team focuses on queries and the ability to on on-spot replies, managing process requests with speed and efficiency.The client services team aims to simplify workflow processes and build service quality for clients.Direct Responsibilities1. Manage internal &amp; external client inquiries&middot; Ensure all requests and activities of the team are logged in the HOBART tracking tool&middot; Monitor and ensure resolution of all internal &amp; external client requests, mainly related but not limited to payments and general inquiries.&middot; Escalate requests on a need basis to required departments in a precise/ neat manner.&middot; Manages client's daily requests: answering questions/queries/concerns, providing document requirements, statements, status updates, etc&middot; Reports incidents and participates in the resolution of incidents/complaints.&middot; Initiate and maintain an excellent client relationship and ensure satisfaction level.&middot; Understanding the client's business and collaborating on providing beneficial operational solutions to the clients.2. Manage client communication flow and knowledge banking related matters&middot; Contact client on need basis to obtain further information for all types of requests.&middot; Understand and be proficient on all BANKP Banking products&rsquo; functions and features&middot; Inform all impacted parties on any Banking products related issues on a timely and professional manner&middot; Be part of promotional activities of banking products, as necessary3. Participate in client service related projects on behalf of Client Service MEA4. Contribute to team KPIs for business sponsors and internal management on a regular basis5. Abide by department procedures and global/Regional/local SOP&rsquo;s6. Responsible for logging incidents and customers complaints as per standard procedures5. Competencies, Experiences, and SkillsEducation<ul><li>Bachelor's degree</li></ul>Prior Work Experience&middot; 1 to 2 Years of experience, preferably in the field of customer service or operations team with a desire for client facing roleSkills&middot; Comply with the procedures, work independently and work through to completion&middot; General knowledge of Banking products and services&middot; Excellent knowledge of payment and operational processes&middot; Knowledge of MS Office is required to operate swiftly on daily basis&middot; Strong communication skills to communicate with internal and external clients&middot; Team player, handling daily work pressure (tight deadlines, Quick TAT)&middot; Self-motivated to work independently with minimum dependence on others&middot; Highly developed sense of integrity and commitment to customer satisfaction<ul><li>Be flexible on working hours and working days</li><li>Fluent in English</li></ul>Other language(s) &ndash;Arabic, French, HindiJob Types: Full-time, Temporary, Contract Contract length: 4 monthsPay: BD500.000 - BD600.000 per monthLocation:<ul><li>Manama (Preferred)</li></ul>

Client Service Officer

ORO24 Developments

Client Experience Client Service Executive Required a bachelor s degree holder with 2-3 years of experience in a similar role with a real estate developer. As a Real Estate Customer Service/Experience Representative, you will be part of a ORO24 Developments Customer Service/Experience Team that strives to provide best in class service to customers. Guide customers to complete unit/property documentation and registration. Follow up with customers on critical and pending issues relating to projects, like (termination of contract, cancellation of contract, transfer letters for the project, defaulters, etc). Fully aware of the regulations and laws pertaining to Dubai RERA. Provide customers with an exceptional quality service experience.

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