client service coordinator

Jobmaze FZ LLC

<div>
 Our Client is looking for a Receptionist cum Sales Coordinator who will manage incoming client inquiries, coordinate case handling through our CRM system, and guide customers through the data recovery process from the first call until final data delivery.
 <br/>
 <br/>
 The ideal candidate should have good IT knowledge, strong communication skills, and the ability to confidently speak with customers about technical issues.
 <br/>
 <br/>
 <strong>
  Key Responsibilities
  <br/>
  <br/>
 </strong>
 <strong>
  1. Call Handling &amp; Lead Management
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Handle 20&ndash;30 incoming calls daily from customers requiring data recovery services.
  </li>
  <li>
   Record all customer inquiries and device details in the CRM system.
  </li>
  <li>
   Guide customers through the next steps and encourage them to visit the office or schedule device pickup for diagnosis.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  2. Customer Follow-up
  <br/>
  <br/>
 </strong>
 Follow up with customers regarding:
 <br/>
 <br/>
 <ul>
  <li>
   Diagnosis reports
  </li>
  <li>
   Quotations
  </li>
  <li>
   Approval for recovery
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 Case updates
 <br/>
 <br/>
 Maintain regular communication via WhatsApp messages or short phone calls (1&ndash;2 minutes).
 <br/>
 <br/>
 <strong>
  3. Walk-in Client Handling
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Receive customers visiting the office with devices.
  </li>
  <li>
   Create a new case in CRM (training will be provided).
  </li>
  <li>
   Send the device check-in form to the customer and obtain their signature.
  </li>
  <li>
   Assign the device and case details to the technical team for diagnosis.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 4. Diagnosis &amp; Quotation Coordination
 <br/>
 <br/>
 <ul>
  <li>
   Receive diagnosis reports from the technical team.
  </li>
  <li>
   Send the diagnosis report and quotation to the customer.
  </li>
  <li>
   Follow up with the customer until approval is received.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 5. Recovery Process Coordination
 <br/>
 <br/>
 <ul>
  <li>
   Once approval is received, inform the technical team to begin recovery.
  </li>
  <li>
   Update case status in CRM regularly.
  </li>
  <li>
   Provide daily updates to customers via WhatsApp or short calls.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 6. Case Completion &amp; Delivery
 <br/>
 <br/>
 Once recovery is completed:
 <br/>
 <br/>
 <ul>
  <li>
   Inform the customer to visit the office for data verification.
  </li>
  <li>
   Coordinate payment and final data collection.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Requirements
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Bachelor's Degree in Computer Science
  </li>
  <li>
   Strong IT knowledge is mandatory.
  </li>
  <li>
   Basic understanding of:
  </li>
  <ul>
   <li>
    Hard drives
   </li>
   <li>
    SSD
   </li>
   <li>
    Data storage devices
   </li>
   <li>
    Laptop / computer hardware
    <br/>
    <br/>
   </li>
  </ul>
 </ul>
 Willingness to learn technical concepts related to data recovery.
 <br/>
 <br/>
 Excellent English communication skills.
 <br/>
 <br/>
 Ability to speak with customers confidently and professionally.
 <br/>
 <br/>
 <strong>
  Husband Visa Candidates Preferred.
  <br/>
  <br/>
 </strong>
 <strong>
  Note : Only Shortlisted candidates will be contacted.
 </strong>
</div>


Receptionist

Confidential

<div>
 <p>
  We are seeking a polished and proactive Receptionist to join our team. In this client-facing role, you will play a key part in delivering exceptional service throughout the client journey&mdash;ensuring a seamless experience from initial contact to ongoing support&mdash;while strictly adhering to our policies on confidentiality and professionalism.
 </p>
 <p>
  As a representative of our brand, you will interact with clients across various channels, address inquiries, resolve concerns, and promote our services with clarity and confidence. A commitment to excellence, discretion, and client satisfaction is essential.
 </p>
 <p>
  <br/>
 </p>
 <p>
  Key Responsibilities:
 </p>
 <ul>
  <li>
   Serve as the first point of contact for clients, providing prompt and professional assistance.
  </li>
  <li>
   Manage client communications via phone, email, and in person with a high level of service.
  </li>
  <li>
   Present and explain company services to new and existing clients clearly and accurately.
  </li>
  <li>
   Maintain accurate and up-to-date client records and interaction logs.
  </li>
  <li>
   Handle client concerns or complaints with efficiency, empathy, and resolution-focused communication.
  </li>
  <li>
   Coordinate with internal departments to ensure smooth service delivery.
  </li>
  <li>
   Uphold company policies and maintain strict confidentiality in all client dealings.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Requirements:
  </strong>
 </p>
 <ul>
  <li>
   Minimum 1 years of UAE-based experience in a customer service or client relations role (required).
  </li>
  <li>
   Bachelor&rsquo;s degree (preferred).
  </li>
  <li>
   Excellent verbal and written communication skills in English.
  </li>
  <li>
   Professional appearance and strong interpersonal skills.
  </li>
  <li>
   Discreet, reliable, and customer-focused attitude.
  </li>
  <li>
   High attention to detail and the ability to multitask in a fast-paced environment.
  </li>
  <li>
   Experience dealing with high-net-worth individuals (HNWI) or VIP clients is an advantage.
  </li>
  <li>
   Previous experience in luxury sectors such as high-end retail, hospitality, or finance is preferred.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Work Schedule:
  </strong>
 </p>
 <p>
  <strong>
   Monday to Friday | 9:00 AM &ndash; 6:00 PM
  </strong>
 </p>
 <p>
  <strong>
   Saturday -Remote I 9:00 AM - 1:00 PM
  </strong>
 </p>
</div>


Receptionist - Immediate Joiner

<div>
 <p>
  <span>
   We are seeking a polished and proactive Receptionist to join our team. In this client-facing role, you will play a key part in delivering exceptional service throughout the client journey&mdash;ensuring a seamless experience from initial contact to ongoing support&mdash;while strictly adhering to our policies on confidentiality and professionalism.
  </span>
 </p>
 <p>
  <span>
   As a representative of our brand, you will interact with clients across various channels, address inquiries, resolve concerns, and promote our services with clarity and confidence. A commitment to excellence, discretion, and client satisfaction is essential.
  </span>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <span>
   Key Responsibilities:
  </span>
 </p>
 <ul>
  <li>
   <span>
    Serve as the first point of contact for clients, providing prompt and professional assistance.
   </span>
  </li>
  <li>
   <span>
    Manage client communications via phone, email, and in person with a high level of service.
   </span>
  </li>
  <li>
   <span>
    Present and explain company services to new and existing clients clearly and accurately.
   </span>
  </li>
  <li>
   <span>
    Maintain accurate and up-to-date client records and interaction logs.
   </span>
  </li>
  <li>
   <span>
    Handle client concerns or complaints with efficiency, empathy, and resolution-focused communication.
   </span>
  </li>
  <li>
   <span>
    Coordinate with internal departments to ensure smooth service delivery.
   </span>
  </li>
  <li>
   <span>
    Uphold company policies and maintain strict confidentiality in all client dealings.
   </span>
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <span>
   Requirements:
  </span>
 </p>
 <ul>
  <li>
   <span>
    Minimum 1 years of UAE-based experience in a customer service or client relations role (required).
   </span>
  </li>
  <li>
   <span>
    Bachelor&rsquo;s degree (preferred).
   </span>
  </li>
  <li>
   <span>
    Excellent verbal and written communication skills in English.
   </span>
  </li>
  <li>
   <span>
    Professional appearance and strong interpersonal skills.
   </span>
  </li>
  <li>
   <span>
    Discreet, reliable, and customer-focused attitude.
   </span>
  </li>
  <li>
   <span>
    High attention to detail and the ability to multitask in a fast-paced environment.
   </span>
  </li>
  <li>
   <span>
    Experience dealing with high-net-worth individuals (HNWI) or VIP clients is an advantage.
   </span>
  </li>
  <li>
   <span>
    Previous experience in luxury sectors such as high-end retail, hospitality, or finance is preferred.
   </span>
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <span>
   Salary: AED 5000- AED 6000
  </span>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <span>
   Work Schedule:
  </span>
 </p>
 <p>
  <span>
   Monday to Friday | 9:00 AM &ndash; 6:00 PM
  </span>
 </p>
 <p>
  <span>
   Saturday -Remote I 9:00 AM - 1:00 PM
  </span>
 </p>
</div>


Receptionist- Russian/French Speaker

Atlas Television

<p><b>Job Overview</b></p><p>We are looking for a highly organized and proactive Booking Coordinator to join our team. This role plays a key part in managing client bookings, coordinating production resources, and ensuring smooth day-to-day operations.</p><p><b>Key Responsibilities</b></p><ul><li>Manage incoming booking requests for crew, equipment, and production services</li><li>Coordinate schedules and availability of crew and resources</li><li>Communicate with clients to confirm booking details, requirements, and timelines</li><li>Prepare quotations, booking confirmations, and related documentation</li><li>Liaise with internal teams to ensure seamless execution of projects</li><li>Maintain accurate records of bookings, invoices, and client communications</li><li>Provide excellent customer service and build strong client relationships</li><li>Handle last-minute changes and problem-solve efficiently under pressure</li></ul><p><b>Requirements</b></p><ul><li>Bachelor&rsquo;s degree in Business Administration, Media, or a related field (preferred)</li><li>Previous experience in booking coordination, customer service, or media production is an advantage</li><li>Strong organizational and multitasking skills</li><li>Excellent communication and interpersonal skills</li><li>Ability to work in a fast-paced environment and manage tight deadlines</li><li>Proficiency in Microsoft Office and scheduling tools</li><li>Attention to detail and problem-solving mindset</li></ul><p>Work Location: In person</p>

Booking Coordinator

INTEGRATED ASSESSMENT CERTIFICATION SERVICES

<p><b>COMPANY OVERVIEW</b></p><p><b>Integrated Assessment Certification Services LLC</b> is a Dubai-based certification and auditing firm delivering high-quality assessment services to clients across the region. We pride ourselves on our professional approach, client-centric values, and commitment to excellence in everything we do.</p><p><b>JOB SUMMARY</b></p><p>We are seeking a responsible and well-organized <b>Business Coordinator</b> to support our day-to-day business operations in <b>Dubai</b>. The ideal candidate will coordinate between departments, handle client communications, schedule activities, follow up on business leads, and ensure smooth execution of internal processes.</p><p><b>KEY RESPONSIBILITIES</b></p><p>&middot; <b>Inbound &amp; Outbound Calls</b></p><p>Handle both inbound and outbound calls in a professional and courteous manner to resolve client inquiries and concerns efficiently.</p><p>&middot; <b>Reporting</b></p><p>Prepare and submit daily and monthly activity reports to management.</p><p>&middot; <b>Lead Follow-Up &amp; Tele-Calling</b></p><p>Follow up on potential incoming leads, engage in direct client interaction, and convert enquiries into confirmed business.</p><p>&middot; <b>Sales Closure &amp; Target Achievement</b></p><p>Close sales effectively and consistently meet or exceed assigned targets.</p><p>&middot; <b>Customer Relationship Management</b></p><p>Build and maintain strong client relationships. Ensure customer satisfaction at every touchpoint.</p><p>&middot; <b>Business Development</b></p><p>Proactively identify sales opportunities and work towards improving overall conversion rates.</p><p><b>REQUIREMENTS</b></p><p>&middot; <b>Minimum 2 years of experience </b>in business coordination, administration, or a related field</p><p>&middot; Strong <b>verbal and written communication skills</b> in English</p><p>&middot; Proficient in <b>MS Word, MS Excel</b>, and <b>general Internet/CRM tools</b></p><p>&middot; Professional phone etiquette and customer service orientation</p><p>&middot; Proficiency in <b>Arabic </b>is an added advantage</p><p>&middot; <b>Hindi-speaking </b>candidates are also welcome</p><p>&middot; Candidates with a valid UAE work permit or those requiring employment visa sponsorship are both welcome to apply</p><p>&middot; Ability to work under pressure and meet deadlines in a fast-paced environment</p><p><b>WHAT WE OFFER</b></p><p>&middot; Competitive monthly salary of <b>AED 2,000 &ndash; 2,500 + attractive performance</b>-based incentives</p><p>&middot; Employment <b>visa sponsorship</b> for eligible candidates</p><p>&middot; Friendly and collaborative work environment</p><p>&middot; Access to ongoing training and professional development programs</p><p>&middot; Exposure to international business operations across multiple regions</p><p>&middot; Clear career growth and advancement opportunities</p><p><b>Address</b>: Al, Musalla Towers - Venture Zone Business Center, 1703B 17th Floor - Khalid Bin Al Waleed Rd - near Sharaf DG Metro Station - Dubai - United Arab Emirates</p><p>-&gt; Post your <b>CV in WhatsApp - +91 9080607979</b> - for faster review</p><p>Job Types: Full-time, Contract<br/>Contract length: 24 months</p><p>Pay: AED2,000.00 - AED2,500.00 per month</p><p>Application Question(s):</p><ul><li>How many years of experiences in Business coordinator? </li></ul><p>Work Location: In person</p>

International Marketing Business Coordinator

TÜV SÜD

<p></p><div><div><div><div><div><div>Sales Coordinator - CSS - Dubai
</div></div></div></div><div><div><div><div><p>T&Uuml;V S&Uuml;D Group &ndash; A global leader in the field of testing, inspection, management system certification and product certification renowned for quality, integrity and technical excellence.
</p><p>Established more than 150 years ago in Germany, T&Uuml;V S&Uuml;D Group is a leading global provider of technical services with more than 30,000 highly skilled employees across 1,000 offices worldwide. T&Uuml;V S&Uuml;D Group offers a wide range of testing &amp; product certification, inspection, auditing &amp; system certification, training and knowledge services. We are a premium quality, safety, and sustainability solutions provider.
</p></div></div></div></div><div><div><div><div><p><b>JOB SUMMARY:
</b></p><p>The Sales Coordinator provides administrative and coordination support to the sales team to ensure smooth execution of sales activities, The role supports proposal preparation, client coordination, documentation, and follow-ups to help achieve sales targets and deliver timely customer support.
</p><p>This position supports the regional sales function by managing client communication, preparing proposals and quotations, maintaining CRM accuracy, and coordinating internal follow-up to help convert opportunities into revenue. This role suits someone with good technical understanding, strong communication skills, and the ability to keep multiple commercial activities organized and on schedule.
</p><p><b>YOUR TASK
</b></p><div><ul><li>Support the sales team with daily coordination and administrative tasks.
</li></ul><ul><li>Prepare and follow up on quotations, proposals, and commercial documentation.
</li></ul><ul><li>Coordinate with operations and technical teams to collect inputs for sales offers.
</li></ul><ul><li>Maintain and update sales trackers, pipelines, and client records.
</li></ul><ul><li>Handle client inquiries, emails, and follow-ups in a timely and professional manner.
</li></ul><ul><li>Assist in organizing client meetings, presentations, and site visits when required.
</li></ul><ul><li>Ensure sales documentation is complete, accurate, and properly filled.
</li></ul><ul><li>Support invoicing coordination by ensuring sales and job details are correctly communicated.
</li></ul><ul><li>Prepare basic sales reports, summaries, and activity updates.
</li></ul><ul><li>Ensure compliance with company procedures, confidentiality, and brand guidelines.
</li></ul><ul><li>Coordinate day-to-day sales activities, including quotations, proposals, CRM updates, meeting scheduling, and document tracking.
</li></ul><ul><li>Act as the main internal support point for client inquiries, follow-ups, order coordination, and service-related communication.
</li></ul><ul><li>Work closely with sales, technical, finance, and operations teams to ensure timely submission of offers and smooth order processing &amp; delivery coordination.
</li></ul><ul><li>Maintain accurate sales records, opportunity status, customer data, and reporting dashboards in the CRM system.
</li></ul><ul><li>Support proposal preparation by collecting technical inputs, formatting commercial documents, and ensuring completeness and accuracy before submission.
</li></ul><ul><li>Follow up prospects and customers by email and phone, ensuring quick responses and a professional client experience.
</li></ul></div><p><b>YOUR QUALIFICATIONS
</b></p><div><ul><li>Bachelor&rsquo;s degree in business administration, Sales, Marketing, with some IT knowledge.
</li></ul><ul><li>Minimum 4 years of experience in sales coordination, sales support.
</li></ul><ul><li>Strong coordination, organization, and follow-up skills.
</li></ul><ul><li>Proficiency in MS Office applications (Excel, Word, Outlook, PowerPoint).
</li></ul><ul><li>Experience with CRM or sales tracking systems is an advantage.
</li></ul><ul><li>Good written and verbal communication skills with confidence in dealing with clients and internal stakeholders.
</li></ul><ul><li>Good technical acumen, meaning the ability to understand service offerings well enough to coordinate proposals and client requirements without being deeply technical.
</li></ul>Highly organized, detail-oriented, and comfortable handling multiple tasks, deadlines, and stakeholders at the same time.<br>
<ul><li>
</li></ul></div><p></p><p><b>What We Offer
</b></p><p>Competitive compensation package.
</p><p>Paid vacation and leave benefits.
</p><p><b>Additional Information
</b></p><ul><li>Don&rsquo;t meet every single requirement? No problem &ndash; if this role excites you, we encourage you to apply. We welcome applications from people of all backgrounds, experiences, and perspectives.
</li></ul></div></div></div></div><div><div><div><div><p>We test, we audit, we inspect, we advise. We never stop challenging ourselves for the safety of society and its people. We breathe technology, we strive for professional excellence, and we leave a mark. We take the future into our hands. We are T&Uuml;V S&Uuml;D Group.
</p></div></div></div></div><div><div><div><div>Work Area: Digital, IT, IT Security &amp; Safety
</div></div></div></div><div><div><div><div>Country/Region: United Arab Emirates
</div></div></div></div><div><div><div><div>Job Location: Dubai
</div></div></div></div><div><div><div><div>Working Model: Onsite
</div></div></div></div><div><div><div><div>Employment Type: Full time / regular
</div></div></div></div><div><div><div><div>Company: T&Uuml;V S&Uuml;D Middle East LLC
</div></div></div></div><div><div><div><div>Org Unit Code: BM
</div></div></div></div><div><div><div><div>Requisition ID: 4666
</div></div></div></div><div><div><div><div>Duration in months (if limited contract):</div></div></div></div></div></div><div></div>

Sales Coordinator - CSS - Dubai

Hazar Haute couture

<div>
 <p>
  This is a full-time, on-site Sales Executive role located in Dubai. The Sales Executive will be responsible for providing exceptional customer service by understanding the unique preferences and requirements of each client, assisting them in selecting customized bridal and evening wear. Key tasks include managing client consultations, maintaining strong relationships, driving sales, and achieving sales targets. The role also involves collaborating with the design team to ensure seamless service delivery and contributing to the achievement of overall business goals.
 </p>
 <p>
  <br/>
 </p>
 <p>
  Duties:
 </p>
 <p>
  <br/>
 </p>
 <p>
  &middot; Attending calls and WhatsApp messages and entering all customer information including name, contact information, wedding details, dress details, etc
 </p>
 <p>
  &middot; Reply to whatsapp messages and persuade new customers to buy/rent dresses (by sharing photos, attending to requests etc)
 </p>
 <p>
  &middot; Record daily customers new inquiries through calls/whatsapp and prepare reports
 </p>
 <p>
  &middot; Updating and recording the changes of the entered information
 </p>
 <p>
  &middot; Taking new appointments
 </p>
 <p>
  &middot; Send reminders for new and existing appointments with customers prior to their arrival. (size, prova etc)
 </p>
 <p>
  &middot; Coordinating with Customer Service Manager/Sales Coordinator for payments, follow-ups and dress delivery.
 </p>
 <p>
  &middot; Coordination of all required accessories arrangements upon dress delivery.
 </p>
 <p>
  &middot; Make courtesy call and get testimonials
 </p>
 <p>
  &middot; Record &amp; follow-up on customer requests, complaints, feedbacks etc
 </p>
 <p>
  &middot; Any other tasks as assigned by Customer Service Manager/Management
 </p>
 <p>
  <br/>
 </p>
 <p>
  Attributes:
 </p>
 <p>
  &middot; Positive attitude when working in a busy sales environment.
 </p>
 <p>
  &middot; Working positively in a multi-cultured environment.
 </p>
 <p>
  &middot; Ability to work well in a team.
 </p>
 <p>
  &middot; Organized and responsible.
 </p>
 <p>
  &middot; Passion for the bridal and fashion industry.
 </p>
</div>


Explore 1711+ Client service coordinator in Dubai this April. Find roles across top companies and apply now to boost your career.

1711 client service coordinator jobs In Dubai

Receptionist

Receptionist - Immediate Joiner

Receptionist- Russian/French Speaker

Booking Coordinator

International Marketing Business Coordinator

Sales Coordinator - CSS - Dubai

Receptionist