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maison d'art

As a Customer Service Coordinator, you will play a key role in supporting clients and ensuring a seamless order process from inquiry to delivery. This role requires excellent communication, organizational skills, and attention to detail to manage client requests, provide accurate information, and coordinate with internal teams until orders are fully completed.Skills<ul><li>Experience in customer service, sales coordination, or order management (showroom or trading environment is a plus).</li><li>Strong interpersonal and communication skills to effectively interact with clients and colleagues.</li><li>Solid understanding of pricing, shipping, and order fulfillment processes.</li><li>Highly organized with excellent multitasking and prioritization abilities.</li><li>Proficiency in MS Office and customer service/order management software.</li><li>Attention to detail and ability to maintain accurate records and documentation.</li><li>Strong follow-up skills and problem-solving abilities.</li><li>Positive, client-focused attitude with professionalism under pressure.</li><li>Ability to work independently as well as part of a team.</li><li>Fluency in English.</li></ul>

Customer Service Coordinator

ILAJ SERVICES FZCO

Position OverviewThe Service Relationship Coordinator plays a key role in ensuring seamless communication between internal teams, vendors, and customers. This role ensures that service delivery meets ILAJ&rsquo;s quality standards, all SOPs are followed, reports are generated on time, and escalations are handled efficiently. The ideal candidate thrives in a fast-paced environment, is highly organized, and communicates effectively.Key Responsibilities1. Service Coordination &amp; Communication<ul><li>Act as the primary communication link between internal departments, service delivery teams, and external vendors.</li><li>Ensure all service requests, tasks, and updates are communicated clearly and promptly.</li><li>Maintain continuous follow-up on ongoing tasks to ensure timely completion.</li></ul>2. Quality Assurance &amp; Service Standards<ul><li>Ensure all work is executed as per the ILAJ Services Standard Operating Procedures (SOPs).</li><li>Monitor service quality and escalate issues to the operations team when required.</li><li>Conduct detailed checks and validations on work done before updating clients.</li></ul>3. Issue Management &amp; Escalation Handling<ul><li>Identify any service delays, gaps, or customer concerns and take proactive corrective measures.</li><li>Manage escalations efficiently and ensure timely resolution.</li><li>Coordinate with supervisors, operations, and vendors to address problem areas.</li></ul>4. Reporting &amp; Documentation<ul><li>Generate and maintain daily, weekly, and monthly service performance reports.</li><li>Keep proper logs of vendor performance, task completion, and issues raised.</li><li>Ensure accurate documentation for all service activities and client correspondences.</li></ul>5. Vendor &amp; Team Coordination<ul><li>Coordinate with vendor teams to ensure manpower availability and adherence to service standards.</li></ul>Must-Have RequirementsCommunication &amp; Client Handling<ul><li>Excellent communication skills in English (additional languages are a bonus).</li><li>Ability to handle multiple calls throughout the day with clarity and professionalism.</li></ul>Work Style &amp; Flexibility<ul><li>Must be proactive, disciplined, and well-organized.</li><li>Ability to work in a fast-paced environment with changing priorities.</li><li>Week-off flexibility: Weekly one day off, assigned based on business requirements.</li></ul>Experience &amp; Skills<ul><li>Relevant experience in coordination, customer service, or operations (preferred).</li><li>Previous experience working in a fast-paced or service-driven industry.</li><li>Ability to multitask, prioritize, and manage time effectively.</li><li>Basic reporting and computer skills (Excel, Google Sheets, CRM tools preferred).</li></ul>Why Join ILAJ Services?<ul><li>Opportunity to work in a dynamic and rapidly growing service organization.</li><li>Exposure to multi-department coordination and vendor management.</li><li>Growth opportunities within various business units.</li></ul>How to Apply <ul><li>Send an email to: Info@ilaj.ae</li><li>Whats App resume at :0505179880</li></ul>Job Type: Full-timePay: AED1,800.00 - AED2,200.00 per month

Service Relationship Coordinator

MEFITPRO

<div>
 
 
 NATIVE ENGLISH SPEAKERS ARE HIGHLY PREFERRED DUE TO THE DEMOGRAPHY
 
 
 
 
 
 Job Title: Senior Receptionist
 
 
 
 
 Function:
 
 Customer Service, Support &amp; Coordination
 
 
 
 Location:
 
 Jumeirah Islands Pavilion
 
 
 
 PURPOSE OF THE ROLE
 
 
 
 The Senior Receptionist provides Members and Guests with the first impression of the fitness facility
 
 
 and the brand. Front of House staff must be friendly, calm, courteous, and capable of handling all types of enquiries.
 
 
 
 Client Management
 
 
 
 <ul>
 <li>
 Welcome Members and Guests into the facility.
 </li>
 <li>
 Answer phone calls, emails, and social media messages promptly.
 </li>
 <li>
 Provide excellent customer service and answer questions about classes, memberships, and facilities.
 </li>
 <li>
 Handle new client sign-ups, waivers, and orientation.
 </li>
 <li>
 Nurture, track, and communicate with leads daily.
 </li>
 <li>
 Qualify new leads through preset questions and follow up and/or delegate to a senior team member.
 </li>
 <li>
 Enrol new Members and handle enquiries related to membership policies, terms and conditions, cancellations, and suspensions.
 </li>
 <li>
 Check in clients for classes, personal training, or appointments.
 </li>
 <li>
 Inform Members and Guests about promotions, events, and services.
 </li>
 <li>
 Ensure client CRM profiles and notes are continually updated.
 </li>
 <li>
 Maintain accurate records of attendance, payments, and client information.
 </li>
 <li>
 Schedule classes, assessments, and events in the CRM.
 
 
 
 </li>
 </ul>
 
 Housekeeping &amp; Refreshments
 
 
 
 <ul>
 <li>
 Ensure the facility is kept clean, tidy, hygienic, and safe.
 </li>
 <li>
 Assess and report stock levels for supplies and ensure timely restocking.
 </li>
 <li>
 Take, prepare, and serve beverage and snack orders when the designated staff is unavailable.
 </li>
 <li>
 Support coaches with class setup and client coordination.
 </li>
 <li>
 Handle minor troubleshooting (sound systems, booking systems, CRM).
 </li>
 <li>
 Assist in daily opening and closing procedures.
 
 
 
 </li>
 </ul>
 
 Sales &amp; social media
 
 
 
 <ul>
 <li>
 Post content and respond to comments/messages on social media as per marketing guidelines.
 </li>
 <li>
 Handle payment transactions and ensure sales are logged correctly in the CRM.
 </li>
 <li>
 Promote memberships, packages, and special offers.
 </li>
 <li>
 Track and manage renewals, cancellations, and freeze requests.
 </li>
 <li>
 Upsell services such as personal training, assessments, classes, or merchandise.
 
 
 
 </li>
 </ul>
 
 Required Qualifications
 
 
 
 <ul>
 <li>
 3-5 years of experience working in a fitness centre/club or similar customer-facing environment.
 </li>
 <li>
 Computer literate; proficiency in Excel and CRM systems preferred.
 </li>
 <li>
 Outstanding interpersonal skills
 </li>
 <li>
 Strong numeracy skills
 </li>
 <li>
 Ability to multitask
 </li>
 <li>
 Good attention to detail
 </li>
 <li>
 Friendly and approachable demeanour
 
 
 
 </li>
 </ul>
 
 BRAND VALUES
 
 
 
 
 Innovation
 
 
 
 Identifying new ways to achieve goals with improved processes and results.
 
 
 
 Collaboration
 
 
 
 Working closely with team members, clients, and partners to achieve collective success.
 
 
 
 Integrity
 
 
 
 Acting fairly, transparently, honestly, and consistently.
 
 
 
 Inclusion
 
 
 
 Ensuring fitness is accessible for all by breaking down operational and physical barriers.
 
 
 
 &not;&not;Best Wishes&not;
 
</div>

Senior Receptionist

Futures Abroad DMCC

We are seeking a Customer Service Representative who is not only an excellent communicator but also brings creativity and technical capability to the role. The ideal candidate will support customers professionally, create visually appealing presentations, assist with basic graphic design needs, and provide technical troubleshooting support.This is a dynamic role for someone who enjoys interacting with people, solving problems, and using creative tools to add value to the team.Key Responsibilities<ul><li>Handle customer inquiries via phone, email, WhatsApp, and online platforms with professionalism and accuracy</li><li>Provide clear, fluent, and effective English communication to deliver outstanding customer experience</li><li>Create and design PowerPoint presentations for internal teams and client meetings</li><li>Assist with graphic design tasks such as social media posts, flyers, simple branding materials, and visual assets</li><li>Provide basic tech support for customers, including troubleshooting platform access, login issues, and general technical questions</li><li>Maintain customer records, update CRM systems, and track communication logs</li><li>Coordinate with internal teams (sales, marketing, operations) to resolve customer concerns</li><li>Support administrative tasks as required</li></ul>Required Skills &amp; Qualifications<ul><li>Excellent English communication skills (written and verbal)</li><li>Strong proficiency in Microsoft PowerPoint with the ability to design clean, professional, visually appealing presentations</li><li>Basic to intermediate skills in graphic design (Canva, Adobe Spark, Photoshop, or similar tools)</li><li>Ability to provide technical support, including basic troubleshooting for software/platform issues</li><li>Strong attention to detail, professionalism, and customer-oriented mindset</li><li>Ability to multitask and manage time effectively</li><li>Previous customer service experience is preferred but not required</li></ul>Preferred Qualifications (Optional)<ul><li>Experience with CRM systems</li><li>Familiarity with educational or service-based organizations</li><li>Ability to work under pressure and handle large volumes of communication</li><li>Strong organizational and problem-solving skills</li></ul>Job Type: Temporary Contract length: 2-4 monthsPay: AED2,000.00 - AED4,000.00 per month

Customer Service Representative

Domotics Technical Services

We&rsquo;re Hiring: Service CoordinatorLocation: [Dubai]Employment Type: Full-timeStart Date: ImmediateWe are seeking a highly organized and customer-focused Service Coordinator to join our team. The ideal candidate will manage service-related activities, coordinate with field teams, and ensure smooth and timely delivery of services to our clients. Knowledge of accounts handling would be appreciated.Key Responsibilities: Coordinate daily service schedules, technician assignments, and client appointmentsAct as the main point of contact for customers regarding service requests and follow-upsLog, track, and monitor service tickets to ensure timely completionCommunicate with technicians, clients, and management to resolve issues efficientlyPrepare service reports, documentation, and updatesMaintain accurate records of service activities and client interactionsSupport internal teams with administrative and operational tasksRequirements:Previous experience in service coordination or a similar customer service/operations roleStrong organizational and time-management skillsExcellent communication and interpersonal abilitiesProficiency in MS Office and service management software (preferred)Ability to handle multiple tasks in a fast-paced environment.Knowledge of accounting would be an added benefit.Problem-solving skills and a proactive mindsetWhat We Offer:A collaborative and supportive work environmentOpportunities for professional growthCompetitive salary and benefits packageWe look forward to connecting with you!Job Type: Full-timePay: Up to AED5,000.00 per monthEducation:<ul><li>Diploma (Preferred)</li></ul>Location:<ul><li>Dubai (Preferred)</li></ul>Work Location: In person

Service Coordinator

RECOVERY REHAB RESISTANCE FITNESS FZCO

<ul><li>Welcome and assist members and visitors in a professional and friendly manner. </li><li>Manage front desk operations, including client onboarding and daily inquiries. </li><li>Maintain accurate records of memberships, renewals, and payments. </li><li>Schedule and coordinate group classes and personal training sessions. </li><li>Support marketing activities, client communication, and internal coordination. </li><li>Prepare and maintain administrative reports, attendance logs, and lead trackers. </li><li>Coordinate between trainers, physiotherapists, and management for smooth operations. </li><li>Ensure the reception and lobby areas are organized and maintained to company standards.</li></ul>

Gym Admin Executive – Dubai CommerCity

CORAL PERFUMES INDUSTRY LLC

The Sales Coordinator will be responsible for managing and coordinating the entire inhouse (private labelling) sales operations. The role involves handling walk-in customers, supporting business clients, preparing sales documentation, and ensuring smooth execution of the entire sales process from inquiry to order completion.Looking for immediate Joiners only.Requirements: Bachelor's Degree with 1 to 2 years of GCC experience as sales coordinator.Salary - 2500 AED to 3500 AED + Commission.Responsibilities:<ul><li>Support the sales team in managing day-to-day sales operations.</li><li>Coordinate with production, warehouse, and logistics teams to ensure timely order fulfillment.</li><li>Track sales orders, quotations, and follow up with clients to close deals</li><li>Attend to walk-in customers, present product ranges, and address inquiries professionally.</li><li>Provide guidance to clients regarding customization, private labelling, and bulk orders.</li><li>Ensure excellent customer service to enhance client satisfaction and retention.</li><li>Prepare quotations, proforma invoices, sales contracts, and delivery notes.</li><li>Maintain accurate sales records and update the CRM/system regularly.</li><li>Assist in preparing sales reports and analysis for management review.</li><li>Coordinate with clients on product specifications, packaging requirements, and branding details.</li><li>Ensure proper communication between the client and internal departments to deliver customized products on time.</li><li>Handle correspondence related to sales inquiries.</li><li>Assist in coordinating trade shows, exhibitions, and business meetings if required.</li></ul>Job Type: Full-timePay: AED2,500.00 - AED3,500.00 per monthApplication Question(s):<ul><li>Expected Salary</li><li>Notice Period</li></ul>Experience:<ul><li>sales coordinator: 1 year (Required)</li></ul>

Sales Coordinator - Dubai

Explore 5206+ Client service coordinator in Dubai this December. Find roles across top companies and apply now to boost your career.