client service coordinator

Cheveux

Receptionist &ndash; High-End Beauty Salon (DIFC, Dubai)We are hiring a high-performing, experienced Receptionist to manage the front desk of a busy, premium beauty salon located in DIFC &ndash; Index Towers.This is a senior-level role requiring strong operational control, precision, and professionalism.We are looking for someone who can run the reception with confidence, structure, and commercial awareness.Only candidates with extensive salon experience and strong command of Fresha will be considered.Role OverviewYou will be responsible for ensuring that reception operates efficiently, professionally, and profitably at all times.You are expected to take full ownership of the front desk and control the daily flow of the salon, not simply manage it.Key Responsibilities&middot; Take full ownership of front desk operations, client flow, and daily organization&middot; Manage all bookings, rescheduling, and payments through Fresha with precision&middot; Handle calls and WhatsApp communication promptly and professionally&middot; Control appointment timing, delays, and coordination with technicians&middot; Deliver a high-end client experience, including VIP handling&middot; Maximize bookings, reduce gaps, and support revenue performance&middot; Maintain and update service menus, pricing, and promotions&middot; Ensure all client records are accurate and properly followed up&middot; Extract, review, and report daily performance (sales, bookings, productivity)&middot; Prepare daily sales reports and coordinate with accounts&middot; Monitor staff attendance, punctuality, and schedules&middot; Manage POS transactions, cash handling, and daily closing&middot; Support content capture for social media when requiredRequirements (Strict)&middot; Minimum 3 years of experience as a receptionist in a beauty salon (mandatory)&middot; Advanced, hands-on experience with Fresha is mandatory (will be assessed)&middot; Strong proficiency in Microsoft Office (Excel, Word, reporting)&middot; Excellent English communication skills (Arabic is an advantage)&middot; Highly organized with strong multitasking ability under pressure&middot; Strong attention to detail and problem-solving mindset&middot; Commercial awareness (understanding bookings, revenue, and efficiency)&middot; Well-presented, polished, and consistently well-groomed appearance aligned with a high-end salon environment&middot; Strong sense of style and fashion awareness (mandatory)&middot; Professional, confident, and client-focused personality&middot; Flexible with working hours, including weekends and holidaysWhat We Offer&middot; Competitive salary + performance-based incentives&middot; Professional growth and development opportunities&middot; High-standard working environment in DIFC&middot; Staff benefits on services and productsImportant&middot; This is a senior and performance-driven role.&middot; We are looking for candidates who are reliable, detail-oriented, and capable of handling responsibility independently.Applications without:&middot; Proven salon experience&middot; Strong knowledge of Fresha&middot; Well-groomed, presentable appearance will not be considered.Pay: From AED3,000.00 per monthEducation:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>Receptionist : 3 years (Preferred)</li><li>Admin : 3 years (Preferred)</li><li>Salon Industry : 3 years (Preferred)</li></ul>Language:<ul><li>English (Preferred)</li></ul>Work Location: In person

Receptionist

ALBA CORP

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 We are looking for a Receptionist to be the first point of contact for clients visiting our Real Estate Trustee Office.
 
 
 This role is ideal for someone professional, well-organized, and customer-focused. You will play a key role in managing front desk operations, guiding clients through services, and ensuring a smooth and welcoming experience in a structured, high-standard environment.
 
 
 
 
 Key Responsibilities
 
 
 
 
 
 
 Front Desk Operations &amp; Guest Experience
 
 
 
 
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 Welcome clients and visitors in a professional and friendly manner
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 Manage reception area, ensuring it remains organized and presentable
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 Direct clients to the correct service counters based on their needs
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 Handle walk-ins, appointments, and general inquiries
 
 
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 </ul>
 
 
 Customer Service &amp; Guidance
 
 
 
 
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 Assist clients with basic information on real estate services and procedures
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 Guide customers on required documents and next steps
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 Clearly communicate waiting times and service flow
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 Support clients throughout their visit to ensure a smooth experience
 
 
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 </ul>
 
 
 Administrative &amp; Support Tasks
 
 
 
 
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 Handle incoming calls, emails, and basic inquiries
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 Maintain visitor logs and daily records
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 Assist with document collection and basic verification before processing
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 Support internal teams with coordination and communication
 
 
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 </ul>
 
 
 Service Quality &amp; Compliance
 
 
 
 
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 Ensure all interactions meet customer service standards and company procedures
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 Follow operational guidelines and regulatory requirements
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 Maintain confidentiality of client information
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 Escalate issues, complaints, or delays to management when required
 
 
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 </ul>
 
 Requirements
 
 
 
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 Previous experience in customer service, receptionist, or front desk roles
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 Experience in real estate, banking, or government service centers is a plus
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 Strong communication and interpersonal skills
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 Professional appearance and attitude
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 Ability to work in a structured, process-driven environment
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 Comfortable handling high customer volume
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 Basic computer skills (CRM systems, email, scheduling tools)
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 Fluency in English required; Arabic is a strong advantage
 
 
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 </ul>
 
 
 Salary &amp; Benefits
 
 
 
 
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 Competitive Salary: Based on experience
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 Work Visa sponsorship
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 Medical insurance
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 30 days of paid annual leave
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 Structured and professional working environment
 
 
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 Work Arrangement
 
 
 
 
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 Full-time, on-site role
 
 
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 </ul>
 
 
 Why Join Us?
 
 
 
 
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 Be the face of a professional, high-standard service office
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 Structured environment with clear responsibilities
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 Opportunity to grow within real estate and customer operations
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 Supportive team and training provided
 
 
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 </ul>
 
 Customer-focused and organized? Join a role where first impressions matter. Apply now!
 
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Receptionist  – Real Estate Trustee Office

Alliance Chartered Accountants

We are looking for a well-presented and proactive female Front Office Executive to manage day-to-day front desk operations, handle client interactions, and support basic marketing and outreach activities.This role is ideal for someone who is organized, communicative, and comfortable handling both administrative and client-facing responsibilities.Key ResponsibilitiesFront Office &amp; Client Handling<ul><li>Manage incoming calls, emails, and client inquiries professionally</li><li>Greet and assist clients visiting the office</li><li>Coordinate meetings, schedules, and appointments</li><li>Maintain a welcoming and organized office environment</li></ul>Administrative Support<ul><li>Handle basic documentation, filing, and coordination with internal teams</li><li>Assist in client onboarding coordination</li><li>Maintain records of inquiries and follow-ups</li></ul>Business Development Support<ul><li>Assist in cold calling and follow-ups with potential clients</li><li>Support lead tracking and initial client communication</li></ul>Marketing &amp; Social Media Support<ul><li>Assist in managing company social media platforms (LinkedIn, etc.)</li><li>Support content posting and basic online engagement</li><li>Coordinate with the team on marketing initiatives and updates</li></ul>Requirements<ul><li>1&ndash;3 years of experience in receptionist / front office / admin role</li><li>Strong communication and interpersonal skills</li><li>Presentable, confident, and professional demeanour</li><li>Basic knowledge of social media platforms and online tools</li><li>Ability to multitask and manage client interactions efficiently</li><li>Proficiency in MS Office and general office tools</li><li>Proficiency in written and spoken Arabic</li></ul>Job Type: Full-timeLanguage:<ul><li>Arabic (Required)</li></ul>Work Location: In person

Front Office Executive

Pavarotti Shipping LLC t/a PSS

Hiring: Operations coordinatorLocation: Dubai OfficeDepartment: OperationsReports To: Operations ManagerOverviewThe Operations Coordinator plays a critical role in ensuring the seamless execution of operational activities for PSS&rsquo; vessel-based armoury services. The incumbent will work closely with vessel-based teams, providing comprehensive support in transfer services, accommodation and armoury services, and logistics coordination of vessel-based operations. This role demands operational excellence, with a focus on continuous service delivery, customer satisfaction, and compliance with internal and external regulations.Key Responsibilities1. Operational Support- Man the Operations Room on a 24/7 shift rotation, ensuring constant support and smooth operations.- Manage day-to-day platform operations and provide office-based support for vessel transfers and other logistical needs.- Maintain real-time updates in company logs, trackers, and databases, including the internal asset tracking system and operational records.- Attend to client inquiries, resolving issues via phone, email, and other communication channels in a timely and professional manner.- Coordinate with management, staff, clients, and subcontractors to promptly address operational issues and queries, ensuring 24/7 availability.- Prepare and deliver operational reports, highlighting key performance metrics, incidents, and areas of improvement.2. Logistics &amp; Coordination- Plan and oversee the scheduling, booking, and management of transfer operations, ensuring accuracy and compliance with client requirements.- Act as the first point of contact for client concerns, investigating complaints and escalating them to the appropriate department (e.g., Fleet Manager for technical issues, Admin/HR for crew-related matters).- Monitor and respond to vessel Estimated Time of Arrival (ETA) updates, validating client transfer requests, and addressing discrepancies.3. Emergency Response- Serve as the initial point of response during emergencies, executing established protocols and escalating incidents to the Operations Manager as required.- Monitor critical operational data and ensure that key personnel are notified of significant events or incidents.- Assist in risk assessments and support emergency preparedness efforts.4. Compliance &amp; Standards- Ensure full compliance with PSS Management System and Standard Operating Procedures, particularly related to transfers and armoury operations.- Adhere to legislative, regulatory, and industry standards, as well as internal codes of practice.- Participate in audits and reviews, supporting continuous improvement efforts in line with company policies and procedures.5. Continuous Improvement &amp; Service Quality- Identify opportunities for process improvement to enhance operational efficiency and service quality.- Ensure that all services delivered meet the highest standards, aligned with the expectations of clients and internal stakeholders.- Provide ongoing feedback to improve operations and assist in implementing new systems and processes.6. Additional Responsibilities- Support cross-departmental projects and collaborate with other teams as directed by the Operations Manager or Management.- Manage special tasks or projects as assigned, ensuring timely and successful execution.- Provide operational cover and assistance for other team members when required.Key Competencies- Strong administrative, organizational, and multitasking skills.- High level of customer service orientation with the ability to manage client expectations and resolve issues effectively.- Expertise in logistics management, with the ability to handle complex operational scenarios and make sound decisions under pressure.- Proficiency with Microsoft Office, Google Workspace, and bespoke company software for asset tracking and operations management.- Ability to work autonomously and as part of a team in a fast-paced and dynamic environment.- Technical acumen and adaptability in learning and working with specialized software systems.Shift StructureThe Operations Coordinator role operates on a 24/7 rotation with three key shifts:- Morning Shift: Typically managed by the Senior Coordinator/Team Leader, as most bookings, complaints, and client issues arise during this time.- Mid-Shift: Handles ongoing bookings and updates, continuing from the morning shift&rsquo;s tasks.- Night Shift: Responsible for maintaining operational backups and preparing for upcoming transfers, ensuring any unresolved issues from earlier shifts are addressed.Available to start immediatelyPay: Up to AED4,000.00 per monthWork Location: In person

Operations Coordinator

Quality Care Facilities Management

Female Sales CoordinatorRole Summary We are seeking an organized and proactive Sales Coordinator to act as a vital link between our sales team, other internal departments, and our clients. In this role, you will streamline our sales operations by managing administrative tasks, coordinating schedules, and ensuring our care-sector clients receive the high-quality, responsive service they deserve.Key Responsibilities<ul><li>Sales Support: Assist the sales team by managing schedules, filing critical documents, and ensuring all sales-related materials are up to date.</li><li>Client Coordination: Act as a primary point of contact for client inquiries via phone and email, providing professional and timely responses regarding our services.</li><li>Documentation &amp; Processing: Handle the processing of sales quotations, contracts, and invoices with high accuracy.</li><li>CRM Management: Maintain and update our customer database (CRM), tracking leads and monitoring sales progress.</li><li>Collaboration: Work closely with the marketing and finance teams to optimize sales efforts and ensure smooth service delivery.</li><li>Reporting: Prepare daily and monthly sales activity reports to help management identify trends and growth opportunities.</li></ul>Qualifications &amp; Skills<ul><li>Experience: 2+ years of experience in sales coordination or administrative support (experience in insurance or the care sector is a plus).</li><li>Communication: Excellent verbal and written communication skills with a professional telephone manner.</li><li>Organization: Strong multitasking abilities and a high level of attention to detail.</li><li>IT Literacy: Proficient in Microsoft Office (Word, Excel, Outlook) and experience with CRM software.</li><li>Mindset: A proactive, &quot;self-starting&quot; personality with a strong focus on customer satisfaction.</li></ul>Why Join Us?<ul><li>Competitive salary and benefits package.</li><li>Opportunity to work in a growing, purpose-driven company that values its employees&rsquo; wellbeing.</li><li>Career development pathways within a diversified business group.</li></ul>Pay: AED2,000.00 - AED2,500.00 per monthApplication Question(s):<ul><li>Female Only</li></ul>Work Location: In person

Sales Co-ordinator

Nosrati MM LLC Dubai

Alleen reageren indien u uitstekend Nederlands kunt spreken en schrijven.Perfect Dutch speaking and writing is required for this job.Job description:Is the customer always central to you? Are you stress resistant and flexible? Then read on and maybe you will soon be our new colleague! We are looking for an enthusiastic new colleague for our customer service department. You enjoy working in a dynamic and rapidly changing environment where no day is the same. You are a real team player, which is important because you are going to work together with other colleagues. We are a young, hard-working and close-knit team, which loves fun and where everyone is ready for each other. In this position you are responsible for handling all questions from the customer via telephone, e-mail and social media. For this you are often in contact with your colleagues from other departments to answer questions from the customer as well as possible. Our customer service is open from 8 a.m. to 17 p.m. NL timings. From Monday till Friday.In short, you are going to do the following:<ul><li>Handling customer questions via telephone, e-mail and social media.</li><li>Administrative processing of customer questions.</li><li>Connect with different colleagues to solve customer questions.</li><li>Keep customer administration system up to date.</li><li>Identify and solve problems / questions with colleagues and with customers immediately.</li></ul>Requirements:<ul><li>Minimum MBO working and thinking level Experience in a customer-oriented environment</li><li>Excellent command of the Dutch language in speech and writing.</li><li>Due to the dynamic environment you must be able to switch quickly; so you are flexible.</li><li>You are customer-oriented and you can listen well.</li><li>You recognize yourself in these: Customer focus Flexibility | Oral &amp; written communication Listening | Quality orientation.</li><li>Perfect Dutch speaking and writing is required for this job.</li></ul>Job Type: Full-timeLanguage:<ul><li>Dutch (Required)</li></ul>Work Location: In person

Customer Service Representative Dutch native speakers

BSA Global Services DWC-LLC

About the JobWe are BSA Global, a freight forwarding company based in Dubai. We are looking for a reliable, hands-on Logistics Operations Runner to join our team immediately.You will work across Dubai's main cargo hubs &ndash; DAFZA, DWC (Al Maktoum Airport), and Jebel Ali (JAFZA) &ndash; collecting and delivering cargo, accompanying shipments through customs checkpoints, and keeping freight moving on schedule.You work as part of a team with our Logistics Coordinator. All paperwork and gate passes are handled for you &ndash; your job is to be on the ground, moving cargo, and representing the company professionally.What You Will Do<ul><li>Collect and deliver cargo between warehouses, cargo terminals, and client locations using a company vehicle</li><li>Load, unload, and transport shipments safely</li><li>Accompany cargo through UAE Customs checkpoints at DXB, DWC, and Jebel Ali</li><li>Check cargo against shipping documents (AWBs, invoices, packing lists) at pickup and delivery</li><li>Stay in contact with the Logistics Coordinator throughout the working day</li><li>Report any cargo damage or discrepancies immediately</li></ul>What We Are Looking ForMust have:<ul><li>Valid UAE driving license &ndash; clean record, experience driving in port/airport zones</li><li>Minimum 1 year of experience working at or around DAFZA, DWC, or JAFZA</li><li>Familiarity with cargo terminal checkpoints and access procedures</li><li>Basic English &ndash; able to read, write and speak</li><li>Physically fit: lifting up to 30 kg, outdoor work</li></ul>Nice to have:<ul><li>Experience at DXB cargo terminals (Emirates SkyCargo, dnata)</li><li>Arabic language skills</li></ul>What We Offer<ul><li>Competitive Salary (based on experience)</li><li>Company vehicle for all work operations</li><li>DAFZA-sponsored employment visa and work permit</li><li>Corporate phone and SIM card</li><li>Health insurance (as per UAE Labour Law)</li><li>30 days annual leave</li><li>End of Service gratuity (EOSB)</li><li>Training support: IATA DGR, HAZCHEM, cargo handling certifications</li><li>Career growth: clear path to Logistics Coordinator</li></ul>Schedule: 6 days/week. Early mornings and late evenings may be required. Overtime is paid in full accordance with UAE Labour Law.Job Types: Full-time, Contract Contract length: 24 monthsPay: From AED3,000.00 per monthLanguage:<ul><li>English (Preferred)</li></ul>License/Certification:<ul><li>driver license (Preferred)</li></ul>Location:<ul><li>Dubai (Preferred)</li></ul>Work Location: In person

Logistics Operations Runner

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