sales coordinator

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customer service representative Jobs in Dubai

customer service representative

customer success manager

client service coordinator

The First Group

To successful candidates, we offer a diverse progressive corporate working environment with clear growth potential along with award winning sales &amp; marketing tools, a state of the art showroom featuring Dubai s only virtual helicopter tour and endorsements from a number of international sporting celebrities.



Job Description <div>
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We are seeking a highly motivated and skilled professional to join our Customer Service &amp; Reservation team . This role is pivotal in ensuring exceptional service delivery, smooth travel arrangements, and effective internal and external coordination. The ideal candidate will have strong organizational abilities, excellent communication skills, and a passion for delivering outstanding client experiences. Key Responsibilities Travel Coordination <ul> <li> Liaise with clients and members to confirm preferred travel dates and arrangements. </li> <li> Coordinate with hotel reservations to secure bookings according to client needs. </li> </ul> Internal Coordination <ul> <li> Collaborate across departments to maintain smooth operations. </li> <li> Serve as a link between teams to facilitate communication and resolve issues promptly. </li> </ul> Primary Point of Contact <ul> <li> Act as the main liaison between the operations team and members, ensuring regular updates and quick problem resolution. </li> </ul> Administrative Duties <ul> <li> Prepare accurate reports and maintain up-to-date records of travel plans, communications, and departmental activities. </li> </ul> Customer Service <ul> <li> Respond to client inquiries and provide exceptional service to enhance satisfaction. </li> <li> Address concerns efficiently and escalate when needed. </li> </ul> Operational Support <ul> <li> Assist with daily operational tasks to meet departmental objectives. </li> <li> Identify and recommend process improvements for greater efficiency. </li> </ul>
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Desired Skill &amp; Expertise <div>
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<ul> <li> Trilingual (Arabic , French and English is a must).</li> <li> Previous experience in Hotels Reservations , customer service or travel coordination roles is preferred.</li> <li> Strong communication and interpersonal skills.</li> <li> Proficiency in Microsoft Office Suite (Excel, Word, Outlook).</li> <li> Ability to multitask and effectively prioritize tasks in a fast-paced environment.</li> <li> Excellent organizational and problem-solving skills.</li> </ul> Key Competencies <ul> <li> Communication Skills: Ability to interact effectively with clients, members, and internal teams.</li> <li> Customer Focus: Strong dedication to ensuring excellent client satisfaction.</li> <li> Organization: Exceptional attention to detail and ability to manage multiple tasks.</li> <li> Teamwork: Ability to work collaboratively with various departments.</li> <li> Problem-Solving: Proactive approach to identifying and addressing challenges.</li></ul></div></div></div>

Travel and Coordination Executive

Samra Facilities

The Customer Service Advisor will serve as the primary point of contact for clients, managing service requests, coordinating with technical teams, and ensuring exceptional customer satisfaction. This role requires excellent communication skills and a service-oriented mindset.Key ResponsibilitiesServe as the first point of contact for all client inquiries, requests, and complaintsReceive, log, and prioritize service requests through helpdesk system or CAFM softwareCoordinate with site teams to assign and track work orders until completionCommunicate service schedules, updates, and completion status to clientsMonitor response times and SLA compliance for all service requestsConduct follow-up calls to ensure customer satisfaction with completed workEscalate urgent issues and critical complaints to management promptlyMaintain accurate records of all interactions, requests, and resolutionsPrepare regular reports on service request trends, completion rates, and client feedbackCoordinate scheduled preventive maintenance activities with clients to minimize disruptionProcess service requests for permits, access cards, and facility bookingsSupport the invoicing process by tracking billable services and work ordersAssist in conducting client satisfaction surveys and gathering feedbackMaintain positive client relationships through professional and courteous serviceSupport contract management activities and documentationQualifications &amp; RequirementsBachelor's degree or diploma in Business Administration, Hospitality Management, or related fieldMinimum 2-4 years of experience in customer service, preferably in facilities management or real estateExcellent verbal and written communication skills in English (Arabic is mandatory)Proficiency in CAFM software, CRM systems, and MS Office applicationsStrong organizational and multitasking abilitiesUnderstanding of facilities management services and basic technical terminologyProfessional appearance and demeanorAbility to remain calm and professional under pressureProblem-solving mindset with customer-first approachFlexibility to work shifts if requiredKey CompetenciesCustomer service excellenceCommunication and interpersonal skillsAttention to detail and accuracyTime management and prioritizationPatience and empathyCoordination and follow-throughConflict resolutionJob Type: Full-timePay: AED2,000.00 - AED2,500.00 per month

Customer Service Advisor

Service Master Janitorial Cleaning Services

Key Responsibilities: 1. Customer Service &amp; Follow-up - Follow up with clients after each service to ensure satisfaction. - Promote and explain weekly/monthly packages to convert one-time clients into regular clients. - Handle inquiries and respond promptly via phone and WhatsApp. 2. Client Database (CRM) - Record client data (name, area, type of service, last booking date). - Segment clients (New &ndash; Regular &ndash; Inactive) and plan follow-up accordingly. - Contact inactive clients with personalized offers to re-engage them. 3. Campaigns &amp; Offers - Prepare and execute monthly offers and loyalty programs (discounts, free hours after certain visits). - Manage referral program (&ldquo;Bring a Friend&rdquo;). - Post simple marketing content (social media stories, WhatsApp messages). 4. Coordination &amp; Reporting - Coordinate with the operations team to ensure cleaners attend on time. -Weekly report including Number of new clients Number of new regular clients Customer satisfaction level Repeated client feedback - Monthly comprehensive report with improvement suggestions.Qualifications: - Previous experience in customer service or sales (preferably in services/cleaning industry). - Strong communication and persuasion skills. - Ability to use booking software/Excel/WhatsApp Business efficiently. - Organized, polite, and able to work under pressure.Benefits: - Fixed salary + commission on new regular clients. - Stable work environment with growth opportunities.Job Type: Full-timePay: AED2,300.00 - AED2,500.00 per monthExpected Start Date: 20/10/2025

Customer Service & Booking Coordinator

PRO VENZA BUSINESS SERVICES L.L.C

Job Role: Typist / Accounts &amp; Customer Service * Prepare and maintain invoices, receipts, and payment records * Assist in basic bookkeeping and financial documentation * Attend and assist walk-in clients in the office * Handle client inquiries over phone, WhatsApp, or email * Coordinate with team for client requirements and follow-ups * May occasionally be required to appear in company marketing videos or reelsPreferred Candidate Requirements * Female candidate on dependent / spouse visa * Age below 30 * Salary range: AED 2,000 &ndash; 2,500Job Type: Full-time

Customer Service/Typist

Secret Gardens LLC

<div></div><div>Secret Gardens is seeking a proactive Office &amp; Sales Assistant to support showroom operations, client engagement, and pre-sales activities. This role combines office coordination, client management, and sales support in a fast-paced, dynamic environment. 
Key Responsibilities: 
1. Client Lead &amp; Pre-Sales Management 
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Respond to client inquiries via WhatsApp, Instagram, calls and emails. 
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Enter and manage leads in CRM; follow up and re-engage inactive prospects. 
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Coordinate with sales team for proper lead handover. 
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Stay updated on market trends and target communities.</li></ul> 
2. Client Relationship Management 
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Maintain consistent follow-up and address client concerns. 
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Ensure positive client experiences and greet regular clients by name.</li></ul> 
3. Office &amp; Showroom Management 
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Maintain a clean and professional showroom and prepare meeting rooms with materials and refreshments. 
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Ensure equipment (TVs, Zoom devices, air purifiers) and decor are functional and presentable. 
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Monitor daily operations, including deliveries, kitchen, and washroom supplies.</li></ul> 
4. Calendar &amp; Meeting Management 
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Manage company calendar and meeting room bookings. 
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Oversee Zoom meetings and ensure proper scheduling and equipment setup. 
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Coordinate with all teams to avoid conflicts and ensure smooth operations.</li></ul> 
5. Office Support &amp; Events 
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Manage office supplies, stock pantry items, and maintain records. 
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Assist with company events, marketing activities, and internal functions. 
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Record minutes of meetings and maintain business card logs.</li></ul><div></div><h3 class="jobSectionHeader"> 
Requirements</h3><ul><li>
1 - 2 years&rsquo; experience in office administration, sales support, or client service. 
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Strong communication, organizational, and multitasking skills. 
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Proficient in CRM tools, Microsoft Office, and social media platforms. 
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Customer-focused, proactive, and team-oriented. 
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Experience in landscaping, interior design, or construction is a plus. 
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Must be confident greeting and talking with clients in person, over the phone and written communication.</li></ul></div><div></div>

Office and Sales Assistant

Dolphin business center

Job Title: Admin / Coordinator &ndash; Dental LaboratoryEmployment Type: Full-timeAbout Us: Our Dental Lab is a leading dental laboratory in the UAE, dedicated to providing high-quality dental restorations and exceptional client service. We are currently looking for a detail-oriented and proactive Admin/Coordinator to join our growing team.Responsibilities:<ul><li>Handle administrative and coordination tasks within the dental lab</li><li>Communicate with doctors, clinics, and suppliers regarding case updates and deliveries</li><li>Manage documentation, invoices, and daily records</li><li>Coordinate with CAD/CAM, technical, and logistics teams to ensure smooth operations</li><li>Prepare reports and assist management in daily office functions</li><li>Handle phone calls, emails, and client inquiries professionally</li></ul>Qualifications:<ul><li>Minimum 1 year of experience in administration or coordination (dental or medical field preferred)</li><li>Strong communication and organizational skills</li><li>Proficient in Microsoft Office (Word, Excel, Outlook)</li><li>Can work under pressure and meet deadlines</li><li>Knowledge of dental lab processes is an advantage</li></ul>Job Type: Full-time

Admin / Coordinator – Dental Laboratory

RECOVERY REHAB RESISTANCE FITNESS FZCO

<ul><li>Welcome and assist members and visitors in a professional and friendly manner. </li><li>Manage front desk operations, including client onboarding and daily inquiries. </li><li>Maintain accurate records of memberships, renewals, and payments. </li><li>Schedule and coordinate group classes and personal training sessions. </li><li>Support marketing activities, client communication, and internal coordination. </li><li>Prepare and maintain administrative reports, attendance logs, and lead trackers. </li><li>Coordinate between trainers, physiotherapists, and management for smooth operations. </li><li>Ensure the reception and lobby areas are organized and maintained to company standards.</li></ul>

Gym Admin Executive – Dubai CommerCity

Explore 7233+ Client service coordinator in Dubai this October. Find roles across top companies and apply now to boost your career.