client service executive

Solomon Page

<div>
 A Well-known and highly respected billion-dollar global investment management firm is seeking a new Full-Time/Permanent Executive Assistant to support its Investor Relations team in NYC. This role sits within a fast-paced Investor Relations group, supporting a team that works closely with institutional investors around the world. This individual will play a critical role in maintaining seamless operations, coordinating investor communications, managing complex scheduling, and supporting large-scale investor events and roadshows. Candidates must have a minimum of 2-4+ years of experience working as an executive assistant, within financial services (strongly preferred/required) and with 1 year of related client service experience (preferred), and a Bachelor&rsquo;s degree is required. Ideal candidates should be polished and professional, proactive, detail-oriented, organized, flexible, eager/motivated, able to manage multiple priorities, accustomed to working in a fast-paced environment, comfortable working with senior professionals and external investors, and possess excellent interpersonal and communication skills (both verbal and written). This is an exceptional opportunity to join a world-class organization known for its disciplined investment approach, collaborative culture, and long-term success across global markets!
 
 
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 Salary depends on experience (90-120k base) plus BUILT-IN paid overtime (approx. 30-40k just by working your normal day!) plus discretionary bonus eligibility. AMAZING, comprehensive benefits &ndash; medical/dental/vision/etc., complimentary breakfast &amp; lunch, on-site gym access, and much more.
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 Hours are 8:00am-6:00pm, with flexibility as needed. Hybrid work schedule (3 days in office / 2 days remote; Tuesday &ndash; Thursday in office; Monday &amp; Friday remote).
 
 
 
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 Responsibilities:
 
 
 
 
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 Provide comprehensive executive administrative and client-facing support to the Investor Relations team.
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 Manage complex calendars across multiple time zones and coordinate internal and external meetings.
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 Serve as a point of contact for investor scheduling and communications.
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 Prepare and coordinate materials for meetings, calls, and follow-ups.
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 Coordinate conference room logistics, catering, and meeting setup.
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 Maintain and update team conference calendars.
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 Coordinate travel arrangements, itineraries, and event registrations for team members.
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 Prepare and reconcile expense reports.
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 Provide backup phone coverage and support other administrative staff as needed.
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 Assist with special projects and team initiatives.
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 Maintain and update the firm&rsquo;s CRM database system, including client contact records and distribution lists. Track and input meeting details and investor interactions.
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 Assist with investor inquiries and administrative requests.
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 Support preparation of due diligence questionnaires and other investor materials.
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 Process and manage access requests for the firm&rsquo;s secure data-sharing platform.
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 Help coordinate quarterly investor meetings, conferences, and global roadshows.
 
 
 
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 Required Qualifications:
 
 
 
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 Minimum 2&ndash;4+ years of experience as an Executive Assistant or Administrative Assistant, ideally working within financial services.
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 Prior client service or investor-facing experience preferred.
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 Bachelor&rsquo;s degree required.
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 Exceptional attention to detail and strong organizational skills.
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 Excellent written and verbal communication abilities.
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 Ability to manage multiple priorities and work effectively under pressure.
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 Professional demeanor when interacting with senior executives and external investors.
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 Demonstrated discretion and ability to handle confidential information.
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 Highly collaborative team player with a proactive mindset.
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 Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook).
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 Experience with CRM systems (Backstop or similar) a plus.
 
 
 
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 If you meet the required qualifications and are interested in this role, please apply today.
 
 
 
 The Solomon Page Distinction
 
 
 
 Our teams, comprised of subject matter experts, develop an interest in your preferences and goals and we act as an advisor for your career advancement. Solomon Page has an extensive network of established clients which allows us to present opportunities that are well-suited to your respective goals and needs &ndash; this specialized approach sets us apart in the industries we serve.
 
 
 
 About Solomon Page
 
 
 
 Founded in 1990, Solomon Page is a specialty niche provider of staffing and executive search solutions across a wide array of functions and industries. The success of Solomon Page reflects an organic growth strategy supported by a highly entrepreneurial culture. Acting as a strategic partner to our clients and candidates, we focus on providing customized solutions and building long-term relationships based on trust, respect, and the consistent delivery of excellent results. For more information and additional opportunities, visit: solomonpage.com and connect with us on Facebook, and LinkedIn.
 
 
 Opportunity Awaits.
 
 
</div>

Executive Assistant, Investor Relations

HOPE IN-HOME CARE

About Us:We are a leading provider of EVV (Electronic Visit Verification) solutions, helping healthcare agencies streamline operations, ensure compliance, and improve patient care. We are seeking a proactive and empathetic Customer Care Executive to join our support team for MyEVV software.SummaryAs a Customer Care Executive, you will be the first point of contact for our clients using MyEVV software. Your role is to provide exceptional support, troubleshoot issues, and ensure customer satisfaction through timely resolution.Responsibilities<ul><li>Handle inbound and outbound customer service calls and emails.</li><li>Guide clients through EVV software usage, onboarding, and troubleshooting.</li><li>Maintain excellent customer service standards.</li><li>Document client interactions and follow up until resolution.</li><li>Provide basic training or walkthroughs to clients as needed.</li><li>Work closely with the tech team to resolve escalated issues.</li><li>Maintain up-to-date knowledge of MyEVV features and updates.</li><li>Ensure compliance with HIPAA and healthcare data privacy regulations.</li></ul>Requirements<ul><li>Good spoken and written English.</li><li>Patience, clarity, and a customer-first attitude.</li><li>Experience using or supporting MyEVV, Sandata, or other EVV systems (preferred).</li><li>Basic computer and internet skills.</li><li>Ability to learn software tools quickly.</li></ul>Preferred Qualifications:<ul><li>High school graduates (12th pass) or higher (Diploma, Bachelor's, etc.)</li><li>Prior experience supporting healthcare software systems.</li><li>1&ndash;3 years of experience in a customer service/support role.</li></ul>How to Apply:Send your resume to hrpc@hopeinhomecare.org OR hihcpchr@hopeinhomecare.org Subject Line: Customer Care &ndash; MyEVV SupportJob Type: Full-timePay: $15.00 - $16.00 per hourAbility to Commute:<ul><li>Newport News, VA 23606 (Preferred)</li></ul>Ability to Relocate:<ul><li>Newport News, VA 23606: Relocate before starting work (Preferred)</li></ul>Work Location: In person

Customer Care Executive – MyEVV Software

HRA Switchgear Private Limited

A well-reputed Switchgear Manufacturing Company specializing in LV &amp; MV Panels is looking for a smart, confident, and professional female candidate for the position of Client Relations Executive.The ideal candidate should possess strong communication and coordination skills with the ability to professionally manage client follow-ups and coordinate with technical and estimation teams.Key Responsibilities:<ul><li>Follow up with clients regarding quotations, approvals, and project updates</li><li>Handle inquiry follow-ups for LV &amp; MV Switchgear Panel Projects</li><li>Coordinate with estimation, production, and technical teams</li><li>Schedule meetings and maintain client communication records</li><li>Follow up on pending documents, approvals, and payments</li><li>Ensure smooth communication between clients and internal departments</li></ul>Requirements:<ul><li>Inter / B.Com / Graduation in any discipline: 2&ndash;4 years of client coordination role</li><li>Professional phone and email etiquette, Excellent communication and coordination skills,</li><li>Confident in client dealing and follow-ups, good command of MS Office</li></ul>Pay: Rs50,000.00 - Rs60,000.00 per monthWork Location: In person

Client Relations Executive (Female)

Icon Global Pvt. Ltd

Job Details:<ul><li>Job Title: Customer Service Executive</li><li>Location: DHA Phase 2 Extension, Karachi</li><li>Working Hours: Monday to Friday | 5:00 PM &ndash; 2:00 AM</li></ul>Job OverviewWe are seeking a proactive, customer-focused, and detail-oriented Customer Service Executive to join our team. The ideal candidate will be responsible for managing customer interactions across multiple communication channels, processing orders, coordinating with our USA-based warehouse team, and ensuring an exceptional customer experience throughout the order lifecycle.This role requires excellent communication skills, strong attention to detail, and the ability to thrive in a fast-paced environment.Key Responsibilities<ul><li>Respond to customer inquiries via phone calls, emails, live chat, and web chat in a professional and timely manner.</li><li>Accurately process customer orders and prepare quotations and sales orders using QuickBooks.</li><li>Coordinate with the warehouse team in the USA to ensure efficient order fulfillment and shipment processing.</li><li>Monitor order status and proactively provide customers with delivery updates.</li><li>Address and resolve customer concerns, complaints, and service-related issues effectively.</li><li>Maintain accurate records of customer interactions, orders, and account information.</li><li>Follow up with customers to ensure satisfaction and build positive client relationships.</li><li>Collaborate with internal teams to deliver a seamless customer experience.</li></ul>Requirements<ul><li>Bachelor's degree preferred; relevant experience may be considered in lieu of formal education.</li><li>Minimum 2&ndash;3+ years of experience in an International Customer Service, Customer Support, or Sales Support campaign is required.</li><li>Excellent spoken and written English communication skills with a neutral and professional communication style.</li><li>Proven ability to handle customer interactions confidently via phone, email, and chat.</li><li>Familiarity with QuickBooks will be considered an advantage.</li><li>Strong computer proficiency with the ability to navigate multiple systems accurately and efficiently.</li><li>Excellent organizational, multitasking, and time-management skills.</li><li>Strong problem-solving abilities and customer-handling skills.</li><li>Detail-oriented with a high level of accuracy and accountability.</li><li>Ability to work effectively in a fast-paced, customer-focused environment.</li></ul>What We Offer<ul><li>Competitive salary package</li><li>Medical coverage</li><li>Paid leaves</li><li>Leave encashment</li><li>Provident Fund</li><li>Annual performance bonus</li><li>Professional growth and development opportunities</li><li>Collaborative and supportive work environment</li></ul>Job Type: Full-timeAbility to commute/relocate:<ul><li>Karachi: Reliably commute or planning to relocate before starting work (Required)</li></ul>Application Question(s):<ul><li>Do you have at least 3 years of experience in an International Customer Service or Sales Support campaign?</li><li>Have you handled customer interactions with international clients through calls, emails, or live chat?</li><li>Are you confident in your spoken English communication skills and able to communicate fluently with international customers?</li><li>Do you have experience using CRM systems, order management software, or similar business applications?</li><li>Are you comfortable managing multiple customer inquiries and tasks simultaneously in a fast-paced environment?</li></ul>Experience:<ul><li>Customer Service: 3 years (Required)</li></ul>Language:<ul><li>English (Required)</li></ul>Work Location: In person

Customer Service Executive - Inbound

Dial Edge Telecom

Job Title:Chat Support Executive - Only FemalesCompany:Dial Edge TelecomJob Type:Full-time | On-site | Night Shift (U.S. Time Zone)Location:Bahria Enclave, IslamabadGender Requirement:Female onlyImportant Requirement:Only candidates residing in Bahria Enclave or nearby areas will be considered. No hostel or long-distance candidates will be accepted due to the high-demand nature of the role and limited leave flexibility.Job Description:We are hiring a Chat Support Executive to join our team at Dial Edge Telecom. This is a fast-paced customer support role requiring strong communication skills, professionalism, and the ability to handle client interactions efficiently through chat-based platforms.Fresh graduates are encouraged to apply if they meet the required skill set.Responsibilities:<ul><li>Handle customer queries through chat support professionally and efficiently</li><li>Provide accurate information and resolve customer issues in a timely manner</li><li>Maintain high-quality communication with clients</li><li>Record and update customer interactions in the system</li><li>Follow company guidelines and support procedures</li><li>Maintain professionalism under pressure in a high-demand environment</li></ul>Requirements:<ul><li>Female candidates only</li><li>Must reside in Bahria Enclave or nearby areas (mandatory)</li><li>Bachelor&rsquo;s degree from a reputable university (any field)</li><li>Excellent written and verbal communication skills</li><li>Strong proficiency in Microsoft Office (especially Excel and VLOOKUP)</li><li>Confident personality with leadership potential</li><li>Freshers are encouraged to apply</li><li>Ability to work night shift (U.S. time zone)</li><li>Ability to handle high workload and limited leave flexibility</li></ul>Salary &amp; Growth:<ul><li>Salary: PKR 80,000 &ndash; 100,000 (during probation)</li><li>Performance-based growth opportunities</li><li>Chance to become Team Lead based on performance</li></ul>How to Apply:Interested candidates should apply with their CV. Shortlisted candidates will be contacted for interviews.Pay: Rs80,000.00 - Rs100,000.00 per monthWork Location: In person

Chat Support Executive

C3X International Couriers

C3X International Couriers LLC is a fast growing courier service company in Dubai, specializing in reliable and efficient delivery services Domestic and International. We deliver seamless and timely service solutions to a diverse clientele across multiple sectors. To strengthen our team, we seek a Customer Service Executive with direct experience in the courier industry to drive superior customer interactions and support our service standards.Position OverviewThe Customer Service Executive will be the primary point of contact for our customers, ensuring their inquiries, concerns, and requests are managed with precision and professionalism. This role demands an individual with prior experience in the courier sector, a strong focus on customer satisfaction, and the capability to navigate and resolve complex service inquiries.Key Responsibilities<ul><li>Serve as the primary representative for customer inquiries, managing communication through phone, email, and live chat channels.</li><li>Resolve customer concerns promptly, especially around shipment tracking, delivery timelines, and service issues.</li><li>Coordinate closely with our operations, logistics, and field teams to deliver accurate, real-time information to customers.</li><li>Accurately document customer interactions, complaints, and resolutions in our CRM for seamless communication and follow-up.</li><li>Proactively identify areas for process improvement and escalate feedback to management to support our continuous improvement goals.</li><li>Provide updates on shipping status and collaborate with customers on alternative solutions when necessary.</li><li>Build and maintain strong relationships with our clients, ensuring satisfaction and fostering loyalty.</li></ul>Candidate Requirements<ul><li>Minimum of 2 years in a customer service role, preferably within the courier or logistics industry. (Freshers can also apply)</li><li>Excellent verbal and written communication skills in English, Hindi, Arabic (is a plus) , with a professional and courteous demeanor.</li><li>Demonstrated experience in managing and resolving customer concerns effectively.</li><li>Proficiency in Microsoft Office Office and familiarity with customer service software or CRM tools.</li><li>Strong understanding of logistics processes and shipment tracking systems; familiarity with customer follow up etc.</li><li>Ability to work efficiently in a fast-paced environment and manage multiple inquiries with attention to detail.</li></ul>What We OfferHealth Insurance as per company policy.Access to training programs and career development opportunities.Collaborative, team-oriented culture with a focus on employee well-being and advancement.Potential for career advancement within our expanding organization.Job Types: Full-time, PermanentPay: AED2,500.00 per monthWork Location: In person

Customer Service Executive

SIEGWERK

<div><div>Why Siegwerk?</div><div></div><div> 
Siegwerk is one of the world&rsquo;s leading suppliers of Printing Inks and sustainable packaging solutions. Right now, we are looking for a &quot;Customer Operations Executive&quot; to join us in Istanbul Tuzla plant.</div><div></div><div> 
This is an outstanding opportunity to make your mark with a genuine global leader in its field. We can offer you significant flexibility and support in a company focused on making a positive impact on the world. Siegwerk is poised to disrupt the global packaging industry; changing the way packaging is produced and consumed for the benefit of us all. At Siegwerk, you will have everything you need to help make that change.</div><div></div><div> 
Join us, let&rsquo;s Do it. With Heart. Join us, let&rsquo;s Do it. With Heart.</div><div></div><div> 
Our Benefits &ndash; What We Offer You?</div><ul><li>
Employer-Paid Private Pension Plan (BES) &ndash; Full employer contribution to support your long-term financial well-being.</li><li>
Additional Leave Days &ndash; Including birthday leave, moving day leave, and administrative leave to support work&ndash;life balance.</li><li>
Employee Well Being &amp; Support Programs &ndash; Offering psychological support for employees and their families, along with well‑being seminars to enhance overall mental and emotional health.</li><li>
Global Learning Platform &ndash; Siegwerk Learning Hub &ndash; Unlimited access to more than 20,000 online learning modules worldwide, plus Speexx language training.</li><li>
Social Benefits &ndash; Marriage allowance, child allowance, and an annual Ramadan market gift card.</li><li>
Corporate Benefits Platform &ndash; Exclusive discounts and special offers from partner brands.</li><li>
Multisport Card &ndash; Access to a wide network of gyms, studios, and wellness facilities at a discounted rate.</li></ul><div></div><div> 
Your Tasks &ndash; What You can expect as Customer Operations Executive?</div><ul><li>
Intercompany Order Management &ndash; Manage and coordinate intercompany orders across global sites to ensure smooth operations.
</li><li>After-Sales Operations for Global Sales &ndash; Handle all aspects of after-sales processes for international sales, meeting service level targets.
</li><li>Cross-Department Communication and Coordination &ndash; Facilitate effective communication between SW Turkey departments and global business units.
</li><li>End-to-End Process Oversight (Order Tracking to Delivery) &ndash; Monitor and manage the entire workflow from order tracking to delivery and invoicing.
</li><li>Supply Chain Collaboration (Production, Logistics, Planning) &ndash; Establish proactive communication with supply chain teams to ensure timely execution.
</li><li>Issue Resolution and Invoicing Management &ndash; Address disruptions in the process and manage invoicing activities efficiently.
</li><li>Continuous Process Improvement with International Teams &ndash; Work with overseas colleagues to identify and implement process enhancements.</li></ul><div></div><div> 
Your Profile &ndash; What do You bring as Customer Operations Executive?</div><ul><li>
Bachelor's degree in business administration, supply chain management, or a related field
</li><li>Minimum of 2-3 years of experience in after-sales operations, preferably in a production or manufacturing environment
</li><li>Knowledge of intercompany sales processes, including order processing, inventory management, and shipment tracking
</li><li>Strong communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams
</li><li>Excellent problem-solving skills and attention to detail to ensure accurate and efficient order fulfillment
</li><li>Experience with SAP
</li><li>Ability to work independently and prioritize multiple tasks in a fast-paced environment</li></ul><div></div> 
Are you interested?
To apply for this position please use Talent@SW.</div>

Customer Operations Executive

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