client service executive

Standard Chartered Bank

<div><div><div><div><div><div><div><div><p>Job ID: 43976
 </p><p>Location: Dubai, AE
 </p><p>Area of interest: Customer Services
 </p><p>Job type: Regular Employee
 </p><p>Work style: Office Working
 </p><p>Opening date: 14 Nov 2025
</p></div>
</div></div></div></div></div></div><p></p><div><div><div><div><div><div><div><div><b>Job Summary</b></div>
</div><div><ul><li>The client service executive will be responsible for handling client queries/complaints and ask for any information via the digital channel eg Social media handles like face book, twitter, LinkedIn etc and the Chat Bot options. This will also include calling the client and engaging the client for any information required and provide resolution /clear queries.</li><li>The team will also be responsible for working with the marketing and social media team to understand opportunities and supporting the business to launch , track and social media/digital campaigns and posts .</li><li>The role will also be focused on analysing client feedback on the digital/other channels and supporting the manager to make the required changes to the process /product to fix the issue</li></ul></div></div><div><div><div><b>
Key Responsibilities</b></div>
</div><div><ul><li>To handle customer social media posts, calls &amp; issues while providing consistent customer delight relating to queries / requests / financial needs / problem resolution keeping focus on SCB policies.</li>
<li>Moderate, review and respond to comments concerning support issues made on our social channels in a timely, friendly, and professional manner and provide end-to-end resolution (as applicable), to create positive connections with our customer community</li>
<li>Engage social media commentary directly in carefully phrased social media responses seen by a broad audience.</li>
<li>Moderate all user-generated content on social media in line with the moderation policy for each community</li>
<li>Ensure proper follow up / tracking of cases and closure within turnaround time (if applicable) and follow up frequently with customers throughout the life of their complaint resolution.</li>
<li>Sign up customers for value added services and digital education (as applicable)</li>
<li>Tag the social media posts &amp; calls accurately as per internal guidelines &amp; policies</li>
<li>Initiate and strive towards achieving set targets and service standards</li>
<li>Probe &amp; identify financial needs on service calls and pitch relevant solutions in line with customer requirements (if applicable)</li>
<li>Participation in operational or technical platform trainings, as needed</li>
<li>Additional duties as assigned</li>
<li>Give accurate information to customers on his/her queries &amp; concerns</li>
<li>Have high awareness levels on KYC and anti-money laundering policy</li>
<li>Multi-skilled to handle both social media posts and outbound calls (as applicable)</li>
<li>Ensure KPI&rsquo;s (Key Performance Indicator) &amp; KRI&rsquo;s (Key Risk Indicator, eg &ndash; proper authentication, no rejects, maintained turnaround time, etc as define by the group) are achieved and work towards the improvement</li>
</ul></div></div><div></div><div><div><ul><li>Ability to write, think and work quickly without losing focus.</li>
<li>Maintain the highest level of professionalism while managing sensitive issues.</li>
<li>Demonstrate personal ownership and accountability.</li>
<li>Show empathy while providing thoughtful and prompt resolutions.</li>
<li>Initiate and strive towards achieving set targets and service standards</li>
<li>Should be able to identify potential disputes / escalation / specific trends noticed while handling of cases / process gaps and highlight to the management</li>
<li>Ensure all sales pitches are made without mis-selling and achieve targets in term of leads / self closure (if applicable)</li>
<li>Adhere to customer data confidentiality policy</li>
<li>Adhere to all applicable rules / regulations and group policies</li>
<li>Support the identification, development and implementation of continuous improvement ideas.</li>
<li>Provides timely feedback to management concerning operational changes/ideas, and recommends solutions to customer service failures.</li>
<li>Report on activity and findings, concisely summarizing important community trends and insights that are relevant to social care, team, SCB products and the overall bran</li>
<li>Display exemplary conduct and live by the Group&rsquo;s Values and Code of Conduct.</li>
<li>Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.</li>
<li>Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters</li>
</ul></div></div><div><div><div><b>Skills and Experience</b></div>
</div><div><ul><li>Good communication skills</li>
<li>Social media management - Understanding of Social Media platforms and jargon</li>
<li>Knowledge of Microsoft Suite &ndash; Excel, Word, PPT</li>
<li>Strong interpersonal skills m which encourages and promotes enthusiasm and team spirit</li>
</ul></div></div><div><div><div><b>Qualifications</b></div>
</div><div><ul><li>Minimum qualification should be diploma holder /graduate</li></ul></div></div><div><div><div><b>
About Standard Chartered</b></div>
</div><div><div>
We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.</div>
<div>Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.</div>
<div>Together we:</div>
<ul><li><b>Do the right thing</b> and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do</li>
<li><b>Never settle,</b> continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well</li>
<li><b>Are better together,</b> we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term</li>
</ul></div></div><div><div><div><b>What we offer</b></div>
</div><div><div><b>
In line with our Fair Pay Charter,</b> we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.</div>
<ul><li><b>Core bank funding for retirement savings, medical and life insurance,</b> with flexible and voluntary benefits available in some locations.</li>
<li><b>Time-off</b> including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.</li>
<li><b>Flexible working</b> options based around home and office locations, with flexible working patterns.</li>
<li><b>Proactive wellbeing support</b> through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits</li>
<li><b>A continuous learning culture</b> to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.</li>
<li><b>Being part of an inclusive and values driven organisation,</b> one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.</li>
</ul></div></div></div>
</div></div></div></div><div><div><p>www.sc.com/careers</p></div></div></div><div></div>

Client Service Executive - Digital servicing & Service Quality Assurance (UAE national)

Gallagher

<div>
 <strong>
  Introduction
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  <br/>
 </strong>
 <strong>
  Welcome to Gallagher - a global community of people who bring bold ideas, deep expertise, and a shared commitment to doing what&rsquo;s right
 </strong>
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 We help clients navigate complexity with confidence by empowering businesses, communities, and individuals to thrive.
 <br/>
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 At Gallagher, you&rsquo;ll find more than a job; you&rsquo;ll find a culture built on trust, driven by collaboration, and sustained by the belief that we&rsquo;re better together. Whether you join us in a client-facing role or as part of our corporate team |our brokerage division, our benefits and HR consulting division, or our corporate team, you&rsquo;ll have the opportunity to grow your career, make an impact, and be part of something bigger.
 <br/>
 <br/>
 Experience a workplace where you&rsquo;re encouraged to be yourself, supported to succeed, and inspired to keep learning. That&rsquo;s what it means to live The Gallagher Way.
 <br/>
 <br/>
 <strong>
  Overview
  <br/>
  <br/>
 </strong>
 Gallagher is one of the global leaders in insurance brokerage, risk management, and consulting, helping businesses navigate uncertainty, protect assets, and recover from losses. With employees in 130+ offices worldwide, we are constantly evolving and looking for ambitious talents to join our growing team.
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 We are actively recruiting to join the Gallagher Turkiye Energy &amp; Power Team. This critical role is centered on delivering sophisticated risk management and comprehensive insurance solutions for complex energy, power, and infrastructure clients.
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 <strong>
  How You'll Make An Impact
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  <br/>
 </strong>
 The Senior Client Service Executive is accountable for expanding existing relationships and delivering high quality and efficient service to both internal and external clients through the day-to-day account management of an assigned group of client accounts within a Branch. This role directly contributes to key business outcomes such as revenue growth, client retention, client satisfaction, enhancing AJG&rsquo;s value to our clients and prospects, achieving operating/margin targets and fostering a culture of performance and continuous improvement.
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 The Senior Client Service Executive's primary areas of focus are; Supporting the business priorities of Branch Managers, Production team members, and the client service function, Growing revenue by successfully counseling clients on additional lines of insurance or limit increases that should be considered based on the details of each client's unique exposure to risk, Delivering high quality client service consistent with AJG operational standards and practices, and Achieving operational productivity and performance metrics consistently.
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 Further responsibilities include; Growing and profitably managing an assigned group of client accounts successfully, Building relationships with existing clients by providing exceptional ongoing customer care, Seeking referrals from current client base to solicit new business prospects, and Securing existing business and actively driving the sale of additional services and lines of coverage.
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 The Senior Client Executive role is dynamic, demanding a comprehensive skill set to manage the full client relationship and risk program lifecycle.
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 <strong>
  Key daily activities include:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Risk Program Management: Implementing and meticulously managing complex insurance and risk programs for our energy, power, and infrastructure clients. This involves providing advice, executing policy placement, engaging with global reinsurers and insurers, and overseeing claims administration and all necessary documentation.
  </li>
  <li>
   Internal Coordination: Serving as the central point of contact, ensuring seamless communication and coordination between clients and critical internal Gallagher departments, such as Claims, Finance, and others.
  </li>
  <li>
   Business Development &amp; Sales: Proactively executing sales and marketing strategies for Gallagher products. This includes generating new business opportunities, actively pursuing client acquisition, and taking a leading role in expanding the client portfolio.
  </li>
  <li>
   Market Alignment: Ensuring precise coordination of all business processes and documentation with both domestic and international Insurance/Reinsurance Companies.
  </li>
  <li>
   This role requires a proactive, results-oriented professional dedicated to delivering exceptional value and fostering long-term relationships.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  About You
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  <br/>
 </strong>
 <strong>
  The ideal candidate will possess:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Bachelor of Science or Arts degree in Engineering, Business Administration or Economics
  </li>
  <li>
   A minimum of 5 years of Non-Life Insurance experience.
  </li>
  <li>
   Excellent knowledge of the English language, both written and verbal
  </li>
  <li>
   Strong negotiation and communication skills
  </li>
  <li>
   Knowledge of MS Office applications
  </li>
  <li>
   Hardworking, accurate, result-oriented team player
  </li>
  <li>
   No travel restriction
  </li>
  <li>
   Must have fulfilled their military service obligation (if applicable under Turkish law)
  </li>
 </ul>
</div>


Senior Client Executive, Energy & Power

EDGE SOLUTIONS TRAVEL MANAGEMENT COMPANY

<p><b>WE ARE HIRING - CLIENT RELATIONSHIP EXECUTIVE</b></p><p>Are you passionate about building meaningful client relationships?</p><p>Do you enjoy meeting people, understanding their needs, and ensuring they receive exceptional service?</p><p>We are looking for a Client Relationship Executive to join our Travel Management division, focused purely on relationship building and client servicing (NOT new business development).</p><p><b>Job Description </b></p><ul><li>Maintain strong relationships with existing corporate clients</li><li>Conduct regular client visits and feedback meetings</li><li>Coordinate with internal teams to resolve issues promptly</li><li>Ensure seamless travel service delivery and client satisfaction</li><li>Act as the primary contact for client queries and support</li></ul><p><b>What We&rsquo;re Looking For</b></p><ul><li>Excellent communication &amp; interpersonal skills</li><li>Confident personality and a passion for client engagement</li><li>Ability to manage multiple accounts with maturity</li><li>Prior experience in corporate servicing is a plus</li></ul><p><b>What We Offer</b></p><ul><li>Professional work environment</li><li>Career growth within the Edge Solutions Group</li><li>Exposure to the corporate travel ecosystem</li></ul><p><b>Interested? Send your CV to:</b></p><p>hr-admin@edgesolutions.com.pk</p><p><b>Edge Solutions Group &mdash; #HarSafarKaSolution</b></p><p>Job Type: Full-time</p><p>Pay: Rs55,000.00 - Rs65,000.00 per month</p><p>Work Location: In person</p>

Client Relationship Executive

Yousef Al-Rajhi Group

<h3><strong>Job Title:</strong> Client Support Executive</h3><p>&nbsp;</p><p>📍 <strong>Location:</strong> Riyadh, Saudi Arabia<br>🕒 <strong>Employment Type:</strong> Full-Time<br>&nbsp;</p><h3><strong>About the Role</strong></h3><p>&nbsp;</p><p>We are seeking a proactive and customer-focused <strong>Client Support Executive</strong> to join our team. The ideal candidate will be responsible for managing client relationships, ensuring excellent service delivery, and acting as the primary point of contact for client inquiries and support. This role requires strong communication skills, attention to detail, and the ability to work effectively in a fast-paced logistics and supply chain environment.<br>&nbsp;</p><h3><strong>Key Responsibilities</strong></h3><p>&nbsp;</p><ul><li>Serve as the main contact for clients, addressing inquiries, requests, and service issues in a timely and professional manner.</li><li>Coordinate with internal departments (operations, transport, warehouse, and finance) to ensure smooth execution of client requirements.</li><li>Maintain accurate client records, contracts, and communication logs.</li><li>Prepare and share regular updates, reports, and performance summaries with clients.</li><li>Handle client complaints and provide effective solutions to ensure customer satisfaction.</li><li>Support the sales and business development team in managing ongoing client accounts.</li><li>Follow up on client payments, service renewals, and feedback.</li><li>Maintain strong knowledge of company services, logistics operations, and customer support procedures.</li><li>Contribute to continuous improvement initiatives and suggest ways to enhance client experience.<br>&nbsp;</li></ul><h3><strong>Qualifications &amp; Experience</strong></h3><p>&nbsp;</p><ul><li>Bachelor’s degree in Business Administration, Logistics, or a related field.</li><li>2–4 years of experience in client servicing, customer support, or account management (preferably within logistics, supply chain, or related industries).</li><li>Excellent communication and interpersonal skills in English (Arabic is an advantage).</li><li>Strong organizational and multitasking abilities.</li><li>Proficient in MS Office and CRM systems.</li><li>Positive attitude, team player, and able to work under pressure.<br>&nbsp;</li></ul><h3><strong>What We Offer</strong></h3><p>&nbsp;</p><ul><li>Competitive salary package.</li><li>Dynamic and supportive work environment.</li><li>Opportunities for career development and professional growth.</li></ul>

Client Support Executive

digitaldizney

<p><b>Client Acquisition Executive</b></p><p><b>Company</b>: DigitalVia Technologies (OPC) Private Limited<br/><b>Location</b>: Indore (Work From Office)<br/><b>Job Type</b>: Full-time, Permanent<br/><b>Experience</b>: 1&ndash;3 years in sales or business development (experience in digital marketing industry is a plus)</p><p>We are looking for a proactive and enthusiastic Client Acquisition Executive to identify, engage, and convert potential clients into long-term partnerships for our digital marketing services. The ideal candidate will have strong lead generation skills, be comfortable with face-to-face and virtual client interactions, and thrive in a collaborative team environment. This role is perfect for someone passionate about sales, adept at handling agreements, and committed to a long-term career in a dynamic digital marketing agency.</p><p><b>Key Responsibilities</b><br/><b>Lead Identification &amp; Prospecting</b></p><ul><li>Research and identify potential clients across SMEs, startups, and enterprises using effective lead generation strategies.</li><li>Build a strong sales pipeline through LinkedIn, cold calling, email campaigns, and industry networking.</li><li>Leverage knowledge of lead generation tools to maximize outreach and prospect engagement.</li></ul><p><b>Client Outreach &amp; Engagement</b></p><ul><li>Initiate contact with prospects to present our digital marketing services (SEO, PPC, social media, content marketing, etc.).</li><li>Conduct needs assessments to align client requirements with tailored digital marketing solutions.</li><li>Confidently engage in both face-to-face and virtual client meetings to build trust and rapport.</li></ul><p><b>Sales Conversion &amp; Onboarding</b></p><ul><li>Develop and present compelling proposals and service plans to prospective clients.</li><li>Negotiate terms and close deals to meet monthly/quarterly acquisition targets.</li><li>Handle agreements and contracts with precision, ensuring clarity and compliance.</li><li>Collaborate with internal teams to ensure smooth onboarding for new clients.</li></ul><p><b>Relationship Building</b></p><ul><li>Maintain strong post-acquisition relationships to foster repeat business and client referrals.</li><li>Collect client feedback to enhance service quality and share insights with internal teams.</li></ul><p><b>Market Research &amp; Team Collaboration</b></p><ul><li>Stay informed on market trends, client demands, and competitor offerings in the digital marketing space.</li><li>Share actionable insights with marketing and strategy teams to improve service positioning.</li><li>Work collaboratively with cross-functional teams, including marketing, content, and design, to deliver integrated solutions.</li></ul><p><b>Skills &amp; Qualifications</b></p><ul><li>1&ndash;3 years of experience in sales, business development, or client acquisition (experience in the digital marketing industry is a strong plus).</li><li>Strong knowledge of lead generation strategies and tools (e.g., LinkedIn Sales Navigator, CRM software).</li><li>Excellent communication, persuasion, and negotiation skills, with comfort in face-to-face and virtual client interactions.</li><li>Proven ability to meet or exceed sales targets in a fast-paced environment.</li><li>Comfortable handling agreements and contracts with attention to detail.</li><li>Team-oriented mindset with the ability to collaborate effectively across departments.</li><li>Proficiency in MS Office; experience with CRM tools (e.g., HubSpot, Salesforce) and LinkedIn Sales Navigator is a plus.</li><li>Self-driven, target-focused, and adaptable, with a commitment to a long-term career.</li><li>Bachelor&rsquo;s degree in Marketing, Business, or a related field (preferred).</li></ul><p><b>Why Join Us?</b></p><ul><li>Competitive salary with performance-based incentives.</li><li>Opportunities for career progression in a fast-growing digital marketing agency.</li><li>Collaborative and high-energy team environment with exposure to cutting-edge digital marketing tools.</li><li>Gain hands-on experience with diverse industries and global clients.</li></ul><p>Leave encashment and additional benefits.<br/>Additional Information</p><ul><li><b>Language</b>: English (Required)</li><li><b>Work Location</b>: In person (Indore)</li></ul><p>How to Apply</p><p>Send your updated resume to <b>kalash.bhalerao@digitalvia.in</b>.<br/>For more details, contact us at <b>+91-9755670135</b>.<br/><b>Subject Line</b>: Application for Client Acquisition Executive &ndash; [Your Name]</p><p>Job Types: Full-time, Permanent</p><p>Pay: &#8377;8,086.00 - &#8377;25,679.83 per month</p><p>Work Location: In person</p>

Client Acquisition Executive

Upbeatz Investments

<p><b>Position:</b> Client Relations Executive<br/><b>Location:</b> KSA<br/><b>Employment Type:</b> Full-time</p><p><b>About the Role</b></p><p><b>About the Role</b></p><p>We are seeking a motivated and client-focused Client Relations Executive to join our growing consultancy team in KSA. The ideal candidate will play a key role in managing client relationships, ensuring a smooth service experience, and supporting the delivery of business setup and corporate services. This position requires excellent communication, coordination, and organizational skills to maintain long-term client satisfaction and trust.</p><p><b>Key Responsibilities</b></p><ul><li>Serve as the primary point of contact for clients and ensure their needs are met promptly and professionally.</li><li>Coordinate with internal departments to facilitate seamless service delivery.</li><li>Maintain and strengthen client relationships through regular communication and follow-up.</li><li>Prepare proposals, reports, and necessary documentation for client engagements.</li><li>Assist in processing company formation and related business documentation.</li><li>Identify opportunities to enhance client experience and streamline internal processes.</li><li>Maintain accurate records of client interactions, projects, and progress updates.</li></ul><p><b>Requirements</b></p><ul><li>Bachelor&rsquo;s degree in Business Administration, Marketing, or a related field.</li><li>Proven experience in client relations, business support, or consultancy services.</li><li>Strong interpersonal and communication skills.</li><li>Excellent organizational and multitasking abilities.</li><li>Proficiency in MS Office applications.</li><li>Willingness to work onsite in KSA.</li></ul><p><b>What We Offer</b></p><ul><li>Competitive salary and benefits package</li><li>Supportive and collaborative team environment</li><li>Opportunities for growth within a leading business consultancy</li></ul><p>Job Type: Full-time</p>

Client Relations Executive - KSA

Add-On Taxation & Accounting LLC

<p><b>About the Role</b></p><p>We are looking for a dynamic and well-spoken <b>Client Relationship Executive</b> to join our team. The ideal candidate will be responsible for managing existing clients, maintaining long-term professional relationships, and bringing new business to the company. A background in <b>Finance / Accounting / Taxation</b> will be an added advantage.</p><p>This position requires someone who is confident, presentable, and able to communicate effectively with clients at all levels.</p><p><b>Key Responsibilities</b></p><ul><li>Maintain excellent communication and strong relationships with existing clients.</li><li>Follow up on client requirements, ongoing projects, and service updates.</li><li>Acquire new clients through calls, meetings, and professional networking.</li><li>Assist clients with service-related queries and guide them clearly.</li><li>Manage company social media accounts and publish professional posts regularly.</li><li>Prepare simple reports, maintain client database, and track conversions.</li><li>Coordinate with internal teams to ensure smooth service delivery.</li><li>Represent the company professionally in calls, emails, and meetings.</li></ul><p><b>Required Skills</b></p><ul><li>Excellent communication skills (English mandatory; Hindi/Urdu advantage).</li><li>Pleasant personality with strong client-handling skills.</li><li>Basic knowledge of finance, accounting, VAT, or corporate services preferred.</li><li>Ability to multitask and manage time efficiently.</li><li>Social media handling skills (Instagram, LinkedIn posting).</li><li>Confident, trustworthy, and client-focused attitude.</li></ul><p><b>Eligibility</b></p><ul><li><b>Spouse Visa (Husband/Sponsorship)</b> candidates preferred.</li><li>Other visa holders are also welcome to apply.</li><li>Should be able to join <b>immediately or within a short notice period</b>.</li></ul><p><b>Why Join Us?</b></p><ul><li>Friendly and professional work culture</li><li>Opportunity to grow in the field of taxation &amp; accounting</li><li>Professional training provided</li><li>Attractive incentives for new client onboarding</li></ul><p>Job Types: Full-time, Permanent</p><p>Pay: AED2,000.00 - AED30,000.00 per month</p>

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