client service manager

Standard Chartered Bank

<p></p><div><div><div><div><div><div><b>Requisition Number: </b>41435
</div></div></div></div><div><div><div><div><b>Job Location: </b>New York, USA
</div></div></div></div><div><div><div><div><b>Work Type: </b>Hybrid Working
</div></div></div></div><div><div><div><div><b>Employment Type: </b>Permanent
</div></div></div></div><div><div><div><div><b>Posting Start Date: </b>31/12/2025
</div></div></div></div><div><div><div><div><b>Posting End Date: </b>01/03/2026
</div></div></div></div><div><div><div><div><b>:
</b><div><div><div><div><b>Job Summary</b></div>
</div><div><ul><li>Standard Chartered support client business across Asia, Middle East and Africa providing Cash Management and Trade services incorporating ecosystem, Agile solutions, and API capabilities.</li><li>The Client Service Manager in Transaction Banking is responsible for managing client relationship for multi-market complex International Corporate clients. The segments include Industrial Services &amp; Transportation, Energy Natural Resources, Technology Media &amp; Telecom, Consumer Retail Healthcare, Public Sector Development Organization and Commodity Trade &amp; Agriculture.</li><li>The Client Service Manager&rsquo;s primary responsibility is complete ownership and accountability for the service delivery relationship across our Global Corporate client base. The candidate will work independently as an individual contributor to represent the bank and act as an advocate for the assigned client portfolio. Understanding clients&rsquo; business and forming a partnership that effectively ties our clients to SC and drives SC market reputation and business growth.</li></ul></div></div><div><div><div><b>
Key Responsibilities</b></div>
</div><div><div><b>
Strategy</b><br>
<ul><li>Collaborates with Sales and Relationship partners through RFP / RFI process as Service Specialist</li></ul></div>
<div><b>
Business</b><br>
<ul><li>Support the business by developing strong client relationships throughout the implementation cycle and help to identify additional cross sell opportunities</li></ul></div>
<div><b>
Processes / Requirements</b><br>
<ul><li>Responsible for revenue realization, retention, and growth</li><li>Revenue tracking and monitoring through reports</li><li>Recognizing cross sell opportunities</li><li>Active engagement to incorporate key stakeholders for incremental product offering</li><li>Trusted advisor of the client to develop the relationship for both current and future needs</li><li>Develop client relationship to improve current internal/external processes creating efficiencies e.g. manual to electronic</li><li>Project manager of key client change initiatives (with client or within SCB); chair calls, manage plans and roadmaps</li><li>Perform country &lsquo;deep dives&rsquo;. Understand market environment and current activity to; improve existing business, add on to what we have, utilise market changes for the advantage of the client and SCB</li><li>Maintain an in-depth understanding of the clients&rsquo; business model</li><li>Have full understanding of how the client operating model sets up e.g. GTC, RTC, SSC, IHB, Payment hubs, centralized functions, Local footprint coverage</li><li>Maintain Client intelligence; account structures, IODs, Liquidity, Products, S2B / H2H profiles, volume data</li></ul></div></div></div><div><div><div><b><br>
Skills and Experience</b></div>
</div><div><ul><li>Manage Conduct</li><li>Business - Products and Processes</li><li>Stakeholder Management</li><li>Strategic Thinking</li><li>Business - Business Partnering</li><li>Business &ndash; Process Management</li></ul></div></div><div><div><div><b>
Qualifications</b></div>
</div><div><ul><li>5 years of Financial Services Industry experience or Similar work experience.</li><li>BA in Finance (masters preferred)</li><li>Excellent communication to manage discussions at all levels</li><li>Problem-solver with excellent attention to detail</li><li>Comprehensive Cash management products knowledge such as (FX, Payments, Liquidity mgmt., API)</li><li>In-depth and broad technical understanding of end-to-end client and trade life cycles in cash management space</li><li>Experience in leading critical transactional Support by facilitating resolution for complex transactions related issues and exception handling</li><li>Strong Experience in collaborating effectively with regional /global stakeholders across functions to come up with sustainable client centric solutions to resolve escalated issues or complaints</li><li>Experience in global stakeholder management</li><li>Ability to collaborate as a team and contribute effectively to proactive service initiatives locally such as Client Service Plans in a coordinated fashion with RMs and Global Account Managers</li></ul></div></div><div><div><div><b>
About Standard Chartered</b></div>
</div><div><p>
We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.</p>
<p>
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.</p>
<p>
Together we:</p>
<ul>
<li><b>Do the right thing</b> and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do</li>
<li><b>Never settle,</b> continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well</li>
<li><b>Are better together,</b> we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term</li>
</ul>
<p>Expected annual base pay range for the role is 104,000 USD to 130,000 USD. The final offer will be determined on an individualised basis using a number of variables, including but not limited to skill set, depth of experience and education, internal relativity, and specific work location. At Standard Chartered Bank, Base pay is only part of the total compensation package. Discretionary variable pay and a range of attractive bank sponsored benefit programs are available and designed to foster employee overall health and well-being including, but not limited to, a best in class 401k plan with up to 8% employer match, robust medical plan coverage with employer funded Health Savings Accounts, inclusive family building benefits, and flexible/hybrid working arrangements for many of our positions subject to role specific considerations Visit our careers website www.sc.com/careers</p></div></div><div><div><div><b>
What we offer</b></div>
</div><div><p><b>
In line with our Fair Pay Charter,</b> we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.</p>
<ul><li><b>Core bank funding for retirement savings, medical and life insurance,</b> with flexible and voluntary benefits available in some locations.</li>
<li><b>Time-off</b> including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.</li>
<li><b>Flexible working</b> options based around home and office locations, with flexible working patterns.</li>
<li><b>Proactive wellbeing support</b> through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits</li>
<li><b>A continuous learning culture</b> to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.</li>
<li><b>Being part of an inclusive and values driven organisation,</b> one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.</li></ul></div></div></div></div></div></div></div></div></div><p></p>

Client Service Manager

Sodexo

Role Overview: <p> <strong>Let your passion for people be the driver of your success at Sodexo. Through your leadership, your team will make a real impact every day.</strong> </p><p> </p><p> <strong> RELOCATION ASSISTANCE AVAILABLE! </strong> </p><p> </p><p>Sodexo's <strong>Campus Segment</strong> is seeking an experienced and dynamic <strong>Resident District Manager</strong> to lead a high-profile portfolio at <strong>SUNY Plattsburgh</strong> in Plattsburgh, NY. This is a unique opportunity to oversee and grow a complex, multi-unit dining operation-including residential dining halls, catering, and retail outlets-while shaping the overall student experience on campus.</p><p>As Resident District Manager, you will be:</p><ul><li><p>A <strong>strategic partner</strong> to our clients</p></li><li><p>A <strong>mentor and coach</strong> to your team</p></li><li><p>A <strong>driver of operational excellence</strong> across all areas of food service</p></li></ul><p>The ideal leader is <strong>team- and people-focused</strong>: humble, honest, and trustworthy. Someone who inspires accountability-where team members are motivated not to disappoint them. This role requires a visible and engaged leader who is out in the units, building connections with both students and staff, not just working behind the scenes.</p> Incentives: RELOCATION ASSISTANCE AVAILABLE! What You'll Do: <ul><li><p>Lead a multi-site university dining program with a focus on innovation, customer satisfaction, and financial performance</p></li><li><p>Build strong client relationships and serve as the primary point of contact for strategic decisions</p></li><li><p>Oversee operations across residential dining, retail, and catering functions</p></li><li><p>Ensure compliance with food safety, labor, and regulatory standards</p></li><li><p>Guide and develop a diverse management team, fostering a culture of excellence and accountability</p></li><li><p>Identify opportunities to enhance service delivery and implement creative, cost-effective solutions</p></li><li><p>Use data-driven insights to manage budget, forecast revenue, and optimize profitability</p></li><li><p>Champion sustainability, DEI initiatives, and student-centered programming</p></li></ul> What We Offer: <p> Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include: </p><p> </p><ul><li> Medical, Dental, Vision Care and Wellness Programs </li><li> 401(k) Plan with Matching Contributions </li><li> Paid Time Off and Company Holidays </li><li> Career Growth Opportunities and Tuition Reimbursement </li></ul><p> More extensive information is provided to new employees upon hire. </p> What You Bring: <ul><li><p>5+ years of leadership experience managing large, complex food service operations-preferably in a university or campus setting</p></li><li><p>A proven track record of delivering results through strategic thinking and operational execution</p></li><li><p>Strong financial acumen, including budgeting, forecasting, and cost control</p></li><li><p>Ability to lead, develop, and inspire high-performing teams across multiple units</p></li><li><p>Exceptional communication and relationship-building skills, with a client-focused mindset</p></li><li><p>Experience in contract management, union environments (preferred), and hospitality innovation</p></li><li><p>A passion for mentoring talent and creating positive student experiences through great food and service</p></li></ul> Who We Are: <p> At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide. </p><p> </p><p> Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you're happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form . </p> Qualifications & Requirements: <p>Minimum Education Requirement - Bachelor's Degree or equivalent experience<br />Minimum Management Experience - 5 years<br />Minimum Functional Experience - 5 years</p>

Resident District Manager

Services For The Underserved

<div>Min: USD $50,000.00/Yr. Max: USD $55,746.00/Yr. Position Overview:
<div>
Are you looking for a company that is recognized for bringing positive change to the underserved community? Then come join the SUS family!</div><div><br>
</div><div>The <b>Case Manager: P</b>rovides and coordinates client services for Harmonia Family Shelter.</div><div></div><div><br>
This position is located at<b> East 31st street Manhattan</b></div><div></div><div><b><br>
Essential Duties &amp; Responsibilities:</b></div><ul><li>
Conduct intake process with new clients within 24 hours of admission; includes but is not limited to explanation of residents rights and responsibilities, and grievance procedures.</li><li>
Conduct psychosocial, vocational/educational/educational, and housing assessments and documentation.</li><li>
Provide accurate, complete, and timely documantation of provision of supportive social services and client progression/regression toward the goals of securing permanent affordable housing</li><li>
Prepare housing applications and assist clients with housing applicatio/interview process.</li><li>
Monitor and assess client progression/regression in behaviot and/or appearance.</li><li>
Facilitate group and individual counseling, workshops, psych education, and recreational activities</li><li>
Conduct room /dorm visits/inspections to assess client personal hygiene, room cleanliness, andoverall ADL skills.</li><li>
Provide comprensive case management services to an assigned caseload.</li><li>
Develop initial service plans and conduct service pl;an reviews as needed for an assigned caseload.</li><li>
Provide referrals for in-house and community based medical, mental health, and supportive social services to assigned caseload as appropriate.</li><li>
Ensure that clients attend meals and maintain appropriate nutritional intake.</li><li>
Assist in building evacuation durinf fire drills and building emergencies.</li><li>
Minitor client medication compliance and collaborate with nursing staff .</li><li>
Refer vclients to appropriate community resources as needed.</li><li>
Maintain CPR/First Aid Certification.</li><li>
Maintain up to date, accurate, complete, and timely client chart documantationin compliance with DHS, OTDA.</li><li>
Facilitae discahrges &amp; transfers.</li><li>
Attend staff meetinngs, case conferences, group supervision, trainings and escort clients to housing interviews.</li><li>
Comply with all SUS employee polisies &amp; procedures.</li><li>
A work schedule that includes some weekends &amp; evening hours is required.</li></ul>
Qualifications:
<div><b>
REQUIREMENTS</b></div><ul><li>
GED or HS Diploma is required.</li><li>
Experience working with chronically homeless individuals or families.</li><li>
Ability to work independently and as part of a team, to individuals of diverse ethnicities, backgrounds, ages, and sexual preferences.
</li><li>Two yeasr experienc with homeless population..
</li><li>Ability to work with a culturally diverse population.</li><li>
Familiarity with NYC public school system preferred.</li><li>
Experienc in residential setting, group work, case management and community outreach.</li></ul><br>
<div></div>
Company Overview:
<p><b>
S:US IS AN EQUAL OPPORTUNITY EMPLOYER</b></p><p></p><p><br>
Join a team of employees who cares about the wellbeing of others. We&rsquo;re proud to offer a comprehensive benefits package designed to support your wellbeing and development. From health and wellness resources to generous PTO, professional development, and more, explore all that we offer on our <b>Benefits Page</b> and see how S:US invests in you.</p><p></p><p><br>
We believe in fostering a culture built on our core values: respect, integrity, support, maximizing individual potential and continuous quality improvement.</p><p></p><p><br>
S:US is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. S:US is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities, including allowance of the use of services animals. To request reasonable accommodation or if you believe such a request was improperly handled or denied, contact the Leave Team at MyMedicalLeave@sus.org.</p>
ID: 2025-18036 Work Location: false</div>

Case Manager

AltBanq

<div><h2 class="jobSectionHeader"><b>Marketing &amp; Communications Manager</b></h2><p><b>
Location:</b> Midtown Manhattan &mdash; On-Site, Full-Time<br>
<b>Company:</b> altbanq<br>
<b>Website:</b> https://altbanq.com</p><p></p><h3 class="jobSectionHeader"><b>
About altbanq</b></h3><p>
Altbanq is a private financial services firm providing fast, flexible financing solutions to businesses across the United States. Formerly known as SOS Capital, the firm has built a strong reputation over the past decade for being dependable, trusted, and relationship-driven.</p><p>
We work closely with our clients and partners, and our marketing must reflect the same values: reliability, clarity, professionalism, and consistency.</p><p><b>
The Role</b></p><p>
We are hiring a <b>Marketing &amp; Communications Manager</b> to own and execute all marketing initiatives at altbanq.</p><p>
This is a <b>high-ownership, individual-contributor role</b>. While no direct reports will sit under this position, the role carries full responsibility for brand execution, campaigns, website initiatives, vendor management, and internal communications.</p><p>
You will work closely with leadership and act as altbanq&rsquo;s primary marketing representative internally and externally. You will be expected to manage priorities, timelines, and deliverables independently.</p><p><b>
Key Responsibilities</b></p><h4 class="jobSectionHeader"><b>
Brand, Marketing &amp; Campaign Execution</b></h4><ul><li>
Own and maintain altbanq&rsquo;s brand voice and messaging across all channels.</li><li>
Plan, execute, and evaluate marketing campaigns that support brand awareness and business development.</li><li>
Create and oversee marketing materials including email campaigns, digital content, sales collateral, presentations, and announcements.</li><li>
Ensure all communications are accurate, compliant, and aligned with the firm&rsquo;s reputation in the financial sector.</li></ul><h4 class="jobSectionHeader"><b>
Website &amp; Digital Presence</b></h4><ul><li>
Lead the redesign, ongoing updates, and optimization of the company website.</li><li>
Serve as the primary point of contact with designers, developers, SEO specialists, and other digital vendors.</li><li>
Ensure website content clearly reflects altbanq&rsquo;s products, positioning, and client-first approach.</li></ul><h4 class="jobSectionHeader"><b>
Vendor &amp; Agency Management</b></h4><ul><li>
Source, coordinate, and manage external marketing vendors and specialized service providers.</li><li>
Own communication, timelines, deliverables, and quality control.</li><li>
Represent altbanq confidently and clearly in all external marketing engagements.</li></ul><h4 class="jobSectionHeader"><b>
Swag, Client Gifts &amp; Brand Touchpoints</b></h4><ul><li>
Manage the creation, ordering, and distribution of company swag and client gifts.</li><li>
Work with vendors to ensure quality, consistency, and brand alignment.</li><li>
Use branded materials intentionally to support client, broker, and partner relationships.</li></ul><h4 class="jobSectionHeader"><b>
Internal Communications, Culture &amp; Events</b></h4><ul><li>
Plan and manage internal marketing initiatives including team-building campaigns, company celebrations, and internal events.</li><li>
Support internal communications to strengthen culture, alignment, and engagement across teams.</li><li>
Partner with leadership to execute internal initiatives that reinforce company values.</li></ul><h4 class="jobSectionHeader"><b>
Organization, Systems &amp; Accountability</b></h4><ul><li>
Build and manage systems to track projects, timelines, and deliverables.</li><li>
Manage multiple initiatives simultaneously while proactively keeping the executive team informed on progress and timelines.</li><li>
Proactively identify gaps, risks, and opportunities and take ownership of solutions.</li></ul><p></p><h3 class="jobSectionHeader"><b>
Requirements</b></h3><ul><li>
3&ndash;5+ years of marketing experience with increasing responsibility.</li><li>
Prior experience in financial services, fintech, lending, investment, or a closely related regulated industry.</li><li>
Demonstrated ownership of marketing projects from strategy through execution.</li><li>
Experience working directly with vendors, agencies, and external partners.</li><li>
Strong written and verbal communication skills.</li><li>
High attention to detail and strong organizational systems.</li><li>
Confidence working independently and influencing stakeholders.</li><li>
Bachelor&rsquo;s degree in Marketing, Communications, Business, Finance, or a related field.</li></ul><p></p><h3 class="jobSectionHeader"><b>
Compensation &amp; Benefits</b></h3><ul><li><b>
Salary:</b> $90,000 &ndash; $120,000 (based on experience)</li><li>
Health, dental, and vision insurance</li><li>
401(k)</li><li>
Paid time off</li><li>
Meaningful ownership and visibility within the firm</li></ul><p></p><h3 class="jobSectionHeader"><b>
Hiring Process</b></h3><p>
Our hiring process may include multiple steps designed to assess ownership, execution ability, and judgment. These may include:</p><ul><li>
Resume and work sample review</li><li>
Initial interview (Zoom)</li><li>
Remote assessment and/or practical exercise (early in the process)</li><li>
Follow-up interviews focused on execution, judgment, and fit</li><li>
Final on-site interview at our Midtown NYC office</li></ul><p>
</p><p>XWmzELArvP</p></div>

Marketing & Communications Manager

Brookaire

<div><p><b>Title: Business Development Manager, Long Island, NY</b></p><p><b>
Location: Field Based &ndash; Nassau County Area</b></p><p>
</p><p><b>About Us:</b></p><p>
Brookaire is a leading company specializing in the Manufacturing and Distribution of Air Filters. We are dynamic, fast-paced, and customer oriented. As one of the top resources to find HVAC Air Filters and Belts, we constantly strive to understand our customer&rsquo;s needs, position our products and services to meet those needs. Brookaire&rsquo;s employees are committed to a culture of continuous improvement, in view of meeting the high demands of our customers. As we continue to grow, we are seeking a skilled and motivated Business Development Manager to join our team.</p><p><b>
Job Summary:
</b></p><p>The Business Development Manager will be responsible for driving business growth and fostering strategic partnerships for Brookaire in the Nassau County and surrounding markets. This role requires a dynamic individual who can identify and pursue new business opportunities, develop and maintain client relationships, and contribute to the overall success of our company. The ideal candidate will have a proven track record of achieving sales targets, exceptional communication and negotiation skills, and a strong business acumen within the Nassau County area.</p><p><b>
Key Responsibilities:</b></p><ul><li>
Identify and pursue new business opportunities through face to face selling and phone outreach.
</li><li>Develop and maintain strong relationships with existing customer base. Identify areas of growth and flag areas of concern / decline.
</li><li>Create and implement effective strategies to drive growth and increase revenue for Key Accounts.
</li><li>Meet and exceed sales targets and objectives including Phone Calls and Customer visits.</li><li>
Develop and deliver compelling sales presentations and proposals to potential clients.</li><li>
Negotiate and close business deals while ensuring profitability and client satisfaction.</li><li>
Collaborate with cross-functional teams to develop and execute initiatives.</li><li>
Monitor market trends and competitor activities to identify business opportunities and potential risks.</li><li>
Provide accurate sales forecasts and report back regularly to management.</li><li>
Attend industry conferences, trade shows, and networking events to promote Brookaire's services.</li></ul><p><b>
Requirements:</b></p><ul><li>
High School Education. Bachelor's degree is a plus.</li><li>
Proven track record of at least 3 years of successful business development or sales experience.</li><li>
Excellent communication and presentation skills, with the ability to influence and negotiate effectively.</li><li>
Exceptional interpersonal and relationship-building skills.</li><li>
Results-driven with a demonstrated ability to meet and exceed sales targets.</li><li>
Strong analytical and problem-solving abilities.</li><li>
Ability to work independently and collaboratively as part of a team.</li><li>
Proficiency in Microsoft Office Suite and CRM software.</li><li>
Willingness to travel for client meetings and industry events.</li></ul><p>
</p><p><b>What you can expect</b></p><ul><li>
Autonomy to do your job provided it is within budget and aligned with department objectives
</li><li>Support &amp; guidance from management
</li><li>Tools, equipment, training and other resources needed to carry out your job</li></ul><p>
</p><p><b>Your success will be driven by your demonstration of our core values:</b></p><ul><li><b>
Customer First</b><b> - </b>We make life easy for the customer and always go the extra mile. We believe if you give service, you get the business.</li><li><b>
Loyal</b><b> - </b>Loyal to ourselves, to our team members and to the company.</li><li><b>
Accountable</b><b> - </b>Excellence in accountability leads to excellence in results.</li><li><b>
Professional</b><b> - </b>We understand the key to quality and efficiency is professionalism.</li></ul><p><b>
Your Application:</b></p><p>
Brookaire offers a comprehensive benefit plan including medical, dental and vision benefits that is generously subsidized along with a competitive PTO package, Profit Sharing and 401K matching. If you meet the requirements of this opportunity, are aligned with our core values, we encourage you to apply now. Come join one of the fastest growing companies servicing the HVAC industry today!</p><p><b>
Disclaimers:</b></p><ul><li>
Brookaire does not accept unsolicited third-party resumes.</li><li>
Brookaire is an Equal Opportunity Employer/Disabled/Veterans</li><li>
Brookaire is also committed to providing access and reasonable accommodations in its application process for individuals with disabilities and encourages applicants with disabilities to request any needed accommodation(s) using the contact information below.</li><li>
Brookaire is an E-Verify Employer.</li></ul></div>

Business Development Manager - Long Island

Swatch

<div>
 <strong>
  The Company
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 Swatch embraces the values that coexist in the worlds of art, design, fashion and technology; and lends to them its own spark of creativity. Thus, Swatch is considered a canvas upon which a myriad of expressions have been applied. Cutting edge style, trend setting looks and technology friendly accents have all added to the amazement of owning a Swatch.
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  Job Description
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  Job Description
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 We are seeking an experienced, retail Store Manager to provide leadership in our store. The ideal candidate must be a seasoned Retail Manager with a strong focus on driving sales and delivering excellent customer service
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 <br/>
 Annual Salary Range: $73,000 - $75,000
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   Achieve goals through execution of our productivity program, team-member coaching and outstanding client service
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   Ensure a consistent and respectable store experience for our customers
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   Be able to think strategically and efficiently while running the store as per company standards
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   Possess the ability to prioritize, plan, delegate, and adapt to business needs at various times
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   Maximize inventory, cash control and loss prevention techniques
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   Ensure proper staffing of the store through recruitment and retention
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   Create and foster a nourishing environment for the team to strive and succeed
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   Develop and guide a large team of employees
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  Professional Requirements
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  Professional Requirements
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   3-5 years of retail Store Management experience required for all candidates, specialty retail preferred
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   Passion for the delivering the culture of the SWATCH Brand
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   Excellent organizational, communication and computer skills
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   Ability to lead and sustain an efficiently operating and cohesive store
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   Team-oriented
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  Benefits Program
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  The Swatch Group is an equal opportunity employer that promotes diversity and is committed to environmental sustainability and we are happy to offer a competitive benefits package that includes:
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   Excellent health, dental and vision insurance (eligible 1st of the month following 30 days; generous employer contribution)
  </li>
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   Immediate participation in the 401(k) and 100% vested employer match after one year
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  <li>
   Company paid life insurance and Long Term Disability
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   18 PTO days per year, 23 PTO after 5 years
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   7 days per year extended paid time for medical, parental and military leave
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   Holiday pay
  </li>
  <li>
   Voluntary Flexible Spending Account, Short Term Disability, Accident/Hospital Indemnity insurance
  </li>
  <li>
   Employee product discount
  </li>
  <li>
   Internal transfer and growth potential
  </li>
  <li>
   $500 Employee Referral Bonuses
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 For more information, please see: https://transparency-in-coverage.uhc.com/
 <br/>
 <br/>
 <strong>
  Job Location:
 </strong>
 1535 Broadway, 10036 New York NY, United States (New York)
 <br/>
 <br/>
 <strong>
  Company Address:
 </strong>
 The Swatch Group (U.S.) Inc. 800 Waterford Way Suite 1000 Miami, FL 33126 USA
 <br/>
 <br/>
</div>


Swatch Store Manager - Times Square (NY)

Morgan Stanley

<div>
 <p>
  <strong>
   POSITION SUMMARY:
  </strong>
 </p>
 <p>
 </p>
 <p>
  Registered Client Service Associates provide exceptional service to our clients and support Financial Advisor(s) (FAs)/ Private Wealth Advisor(s) (PWAs)/ teams on a daily basis. Through regular interactions with clients, individuals in this role build trusted relationships. Leading with a client first mindset, a successful candidate for this role will have strong interpersonal skills and will be able to assist clients with their everyday needs.
 </p>
 <p>
 </p>
 <p>
  <strong>
   DUTIES and RESPONSIBILITIES:
  </strong>
 </p>
 <p>
  <strong>
   CLIENT SUPPORT
  </strong>
 </p>
 <p>
  Provide service coverage for a FA/PWA/team including:
 </p>
 <ul>
  <li>
   Supporting the FA/PWA/team in cultivating and enhancing new and existing client relationships
  </li>
  <li>
   Executing money movement transactions at the request of the client and/or FA/PWA/team
  </li>
  <li>
   Answering general non-investment related questions concerning client accounts, including relaying stock positions, and providing account balances (e.g., funds due and margin debit)
  </li>
  <li>
   Enter profile information or pre-fill account documentation on client accounts and/or documents in aa clerical capacity at the direction of the client and/or FA/PWA/team
  </li>
  <li>
   Educating or enrolling clients in digital tools (e.g. MSOnline, eSign, eAuthorization)
  </li>
  <li>
   Onboard and maintain client accounts, including collecting client information and required documentation in a clerical capacity at the direction of the client and/or FA/PWA/team
  </li>
  <li>
   Provide existing clients with details around their account information (e.g., investment objectives, risk tolerance)
  </li>
  <li>
   Accept or enter unsolicited orders and/or enter solicited orders in a clerical capacity at the direction of the FA/PWA/team
  </li>
  <li>
   Supporting the FAs / PWAs / teams&rsquo; marketing strategy (e.g., website maintenance)
  </li>
  <li>
   Assist FAs / PWAs/ teams in delivering against their business plan and client service model
  </li>
  <li>
   Remaining current on all policies, procedures, and new platforms
  </li>
  <li>
   Participating in firm initiatives (e.g., training or education programs), special projects and/or other duties directed by local management
  </li>
 </ul>
 <p>
  <strong>
   ADMINISTRATIVE SUPPORT
  </strong>
 </p>
 <ul>
  <li>
   Answering inbound phone calls or making outbound calls with updates on service requests (e.g., scheduling follow-up calls with FAs / PWAs / teams as needed)
  </li>
  <li>
   Managing the calendar including coordinating meetings or events with logistics such as material prep (e.g., maintaining agendas, sending calendar invites with Zoom credentials)
  </li>
  <li>
   Maintaining travel itineraries, preparing expense reports and managing the reimbursement process
  </li>
  <li>
   Assisting with general in-office support functions such as copying, filing and scanning documentation
  </li>
  <li>
   Preparing and submitting expense reports for processing at the direction of the FA/PWA
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Qualifications - External
  </strong>
 </p>
 <p>
  <strong>
   EDUCATION, EXPERIENCE, KNOWLEDGE, and SKILLS:
  </strong>
 </p>
 <p>
 </p>
 <p>
  <strong>
   Education and/or Experience
  </strong>
 </p>
 <ul>
  <li>
   High School Diploma/Equivalency
  </li>
  <li>
   College degree preferred
  </li>
  <li>
   Active Series 7 (GS), and Series 66 (AG/RA) or Series 63 (AG) and Series 65 (RA)
  </li>
  <li>
   Two or more years of industry experience preferred
  </li>
 </ul>
 <p>
  <strong>
   Knowledge/Skills
  </strong>
 </p>
 <ul>
  <li>
   Knowledge of financial services products, including but not limited to equities, bonds, options, mutual funds, annuities, insurance, and managed accounts
  </li>
  <li>
   Detail orientated with superior organizational skills and ability to prioritize
  </li>
  <li>
   Advanced Microsoft Office skills (Word, Excel, Outlook and PowerPoint)
  </li>
  <li>
   Exceptional writing, interpersonal and client service skills
  </li>
  <li>
   Strong time management skills
  </li>
  <li>
   Team player with the ability to collaborate with others
  </li>
  <li>
   Ability to work in a fast-paced, evolving environment
  </li>
  <li>
   Adaptable and ability to multitask
  </li>
  <li>
   Goal oriented, self-motivated and results driven
  </li>
 </ul>
 <p>
  <strong>
   Reports To:
  </strong>
 </p>
 <ul>
  <li>
   Business Service Officer
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  Expected base pay rates for the role will be between $35,000 and $85,000 per year at the commencement of employment. However, base pay if hired will be determined on an individualized basis and is only part of the total compensation package, which, depending on the position, may also include commission earnings, incentive compensation, discretionary bonuses, other short and long-term incentive packages, and other Morgan Stanley sponsored benefit programs.
 </p>
 <p>
 </p>
 <p>
  Morgan Stanley's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our standards of integrity and excellence. Consequently, our recruiting efforts reflect our desire to attract and retain the best and brightest from all talent pools. We want to be the first choice for prospective employees.
 </p>
 <p>
 </p>
 <p>
  It is the policy of the Firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, transgender, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law.
 </p>
 <p>
 </p>
 <p>
  Morgan Stanley is an equal opportunity employer committed to diversifying its workforce (M/F/Disability/Vet).
 </p>
</div>


Registered Client Service Associate

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