client service manager

IT professionals Co- Operative Society

<p>Hiring for <b>Client Service Manager </b></p><p><b>Requirements:</b></p><ul><li>Qualification- Any Degree</li><li>Experience- 1-5 Years in International client handling.</li><li><b>Immediate joiners preferred</b></li><li><b>Willing to work night shift.</b></li></ul><p><b>Responsibilities:</b></p><ul><li>Communicate with clinicians and assign patient cases</li><li>Coordinate between clients, clinicians and patients</li><li>Ensure timely and quality service delivery</li></ul><p><b>Skills:</b></p><ul><li>Excellent English communication</li><li>Client relationship management</li><li>Strong coordination skills</li></ul><p>Interested candidates can contact on- +918590315657</p><p>Job Types: Full-time, Permanent</p><p>Pay: ₹25,000.00 - ₹40,000.00 per month</p><p>Work Location: In person</p>

Client Service Manager

Standard Chartered Bank

<p></p><div><div><div><div><div><div><b>Requisition Number: </b>47025
</div></div></div></div><div><div><div><div><b>Job Location: </b>Rajkot, IND
</div></div></div></div><div><div><div><div><b>Work Type: </b>Office Working
</div></div></div></div><div><div><div><div><b>Employment Type: </b>Permanent
</div></div></div></div><div><div><div><div><b>Posting Start Date: </b>09/01/2026
</div></div></div></div><div><div><div><div><b>Posting End Date: </b>23/01/2026
</div></div></div></div><div><div><div><div><b>:
</b><div><div><div><div><b>Job Summary</b></div>
</div><div><ul><li>Servicing primarily walk-in customers to fulfill the specific transactional requirements of the customer through high quality customer service while increasing product penetration through cross sell and achieving allocated portfolio and revenue targets.</li></ul></div></div><div><div><div><b>
Key Responsibilities</b></div>
</div><div><ul><li>Ensure high level of customer service and manage difficult customer situations.</li><li>Ensure resolution of all complaints received for branches through COMMAND.</li><li>Gather/prepare statistics for service quality and productivity indicators</li><li>Ensure compliance with internal and external guidelines and ensure minimal comments in audits and other inspections</li><li>Find ways to improve operational efficiency and control costs to meet cost budgets</li><li>Ensure transactions are processed with a high level of accuracy and commitment within standard turn around time in order to satisfy customer needs</li><li>Monitor customer satisfaction survey ratings, net promoter score or any other survey/ feedback ratings taken from customers and ensure continuous improvement if below bench-mark, sustain and better quality service</li><li>Ensure adherence to laid down processes, facilitate first time resolution. Minimize rejections and customer complaints</li><li>Monitor and track transaction volumes and ensure effective transaction migration to alternate channels of banking</li><li>Ensure validity and completeness of transactions processed and ensure concessions relative to exchange rate, fees, charges etc. are authorized/ overridden by appropriate authorities</li><li>Responsible for general reconciliation and control activities</li><li>Be multi-skilled to handle all kinds of transactions and services in the bank as per applicable guidelines</li><li>Sales Referrals: where relevant, identify prospects for cross-selling from observation of customer transactions to highlight to sales staff</li><li>Contribute to branch performance through referrals, efficient customer service, effective operations controls</li><li>He/She is aware of bank&rsquo;s Mis-selling &amp; Sales Policies and ensure adherence all the times.</li></ul></div></div><div></div><div><div>
</div><div><ul><li>Ensure he/ she is fully aware of all the policies and procedures issued in relation to ORMA, Group Code of Conduct, KYC/CDD/EDD &amp; Money laundering prevention. He/she must ensure compliance with these policies and procedures on an ongoing basis. Any suspicious transaction must immediately be reported to the supervising officer.</li><li>Premises management in areas of merchandising, housekeeping as well as store management. Branch upkeep and maintenance</li><li>Responsible for health and safety for all. As part of the Health and Safety guidelines you should:</li><li>Take reasonable care for the health and safety of co-workers and those who may be affected by your actions or your omissions; Co-operate with Management to support and promote Health and safety in the workplace;</li><li>Ensure that your actions do not put others at risk; Work in a healthy and safe manner;</li><li>Encourage others to work in a healthy and safe manner</li><li>Report all accidents and incidents and bring to the attention of the management any hazard in the workplace</li></ul><b>
Risk Management</b><br>
<ul><li>Ensure full awareness of all policies and procedures issued in relation to money laundering prevention and KYC.</li><li>Ensure compliance with the above policies on an ongoing basis and reported any suspicious transaction immediately to the supervising officer.</li><li>Ensure full awareness of all policies relating to operational risk, sales processes, misselling, etc. and comply with the same</li><li>Read, understand and comply with all provisions of the Group Code of Conduct.</li></ul><b>
Regulatory &amp; Business Conduct</b><br>
<ul><li>Display exemplary conduct and live by the Group&rsquo;s Values and Code of Conduct.</li><li>Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.</li><li>Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.</li></ul></div></div><div><div><div><b>
Skills and Experience</b></div>
</div><div><ul><li>Diligent &amp; Punctual</li><li>Knowledgeable about the role</li><li>Certified with relevant courses</li><li>Confident</li><li>Fluent in Language</li><li>Banking Exposure</li><li>Management Information Skills</li><li>Good Interpersonal Skills</li><li>Customer and Service Oriented</li></ul></div></div><div><div><div><b>
Qualifications</b></div>
</div><div><ul><li>Post Graduate, consistent academic career</li><li>Extensive sales experience (2 to 5 years)</li><li>Sales focused and highly target oriented</li><li>Able to pick up new concepts quickly</li><li>Able and excited about going out to meet new customers</li><li>Competitive awareness &amp; benchmarking</li><li>Excellent communication, interpersonal &amp; relationship building skills</li><li>Banking knowledge</li><li>Management Information Skills</li><li>Good Interpersonal Skills</li></ul></div></div><div><div><div><b>
About Standard Chartered</b></div>
</div><div><p>
We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.</p>
<p>Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.</p>
<p>Together we:</p>
<ul><li><b>Do the right thing</b> and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do</li>
<li><b>Never settle,</b> continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well</li>
<li><b>Are better together,</b> we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term</li>
</ul></div></div><div><div><div><b>What we offer</b></div>
</div><div><p><b>
In line with our Fair Pay Charter,</b> we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.</p>
<ul><li><b>Core bank funding for retirement savings, medical and life insurance,</b> with flexible and voluntary benefits available in some locations.</li>
<li><b>Time-off</b> including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.</li>
<li><b>Flexible working</b> options based around home and office locations, with flexible working patterns.</li>
<li><b>Proactive wellbeing support</b> through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits</li>
<li><b>A continuous learning culture</b> to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.</li>
<li><b>Being part of an inclusive and values driven organisation,</b> one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.</li></ul></div></div></div></div></div></div></div></div></div><p></p>

Client Service Manager - Distribution Network

HSBC

<p></p><div><p><b>Client Service Manager, Global Payments Solutions (UAE National Role) - 15420</b></p><p></p><p><br>
Some careers have more impact than others.<br>
If you&rsquo;re looking for a career where you can make a real impression, join HSBC and discover how valued you&rsquo;ll be.</p><p></p><p><br>
Global Payments Solutions (GPS) is a core contributor to HSBC supporting Corporate and Institutional customers across all segments. Our payments business connects clients worldwide and enables efficient movement of monies through cash management products across payables, receivables, clearing and foreign currency, liquidity solutions and corporate credit cards.<br>
The Client Service Manager role is based in Dubai, UAE within the Global Payment Solutions (GPS) business. This role is responsible for developing strong service focused relationships with their clients, understanding their business and utilization of our products. They will provide comprehensive management of the GPS service experience for clients, engage clients directly as required to better understand their service needs and ensure delivery as appropriate.</p><p></p><p><b><br>
In this role, you will:</b></p><p></p><ul><li><br>
Be accountable for the service experience of an assigned portfolio of clients across the GPS Service landscape</li><li>Field and resolve complex service inquiries; ensuring timely response and proactive communications until the client&rsquo;s expectations are met.</li><li>Proven ability to evaluate options for resolution of complex queries, weigh pros/cons of approaches and escalate challenges when needed.</li><li>Accountability for client escalations; business-as-usual escalations as well as global service escalations, inquiries and/or projects. Coordinate remediation of issues and the communication to clients/internal stakeholders.</li><li>Monitor client case type/activity to identify potential issues and opportunities for improvement. Proactively identify risks and issues as part of complex query oversight.</li><li>Oversee local client-initiated projects; facilitate local completion of global client-initiated projects.</li><li>Engage with Global counterparts for maintenance request, client queries and escalations.</li><li>Identify and action red flags before they become client-identified issues.</li><li>Develop and maintain internal and external contact list.</li><li>Analyse client inquiry activity (case types) and interface with their clients to identify opportunities to reduce service case volumes and drive digital adoption and improve time to service.</li></ul><p><b><br>
To be successful in the role, you should meet the following requirements:</b></p><p></p><ul><li><br>
Knowledge of day-to-day workings of a Corporate Treasury environment, foreign exchange, intercompany loans, payroll, and payments.</li><li>Experience in working within a fast-paced service-oriented environment with continually changing priorities.</li><li>Analytical mindset and a desire to solve problems for others.</li><li>Desire to identify and meet customer needs through matching a broad range of products and services.</li><li>Time management and organization skills with the ability to manage multiple time sensitive tasks.</li><li>Effective communication and interpersonal skills with experience in interacting cross functional lines and building relationships with internal and external stakeholders.</li></ul><p></p><p><br>
For further details and application information please visit our careers site, searching under reference number <b>15420</b></p><p></p><p><br>
You&rsquo;ll achieve more at HSBC
</p><p>HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.</p></div>

Client Service Manager, Global Payments Solutions (UAE National Role)

Azizi Developments

<div>
 <strong>
  Company Description
  <br/>
 </strong>
 <br/>
 Azizi Developments, a prominent Dubai-based real estate developer, has delivered over 45,000 homes to clients from more than 100 nationalities. Renowned for modern luxury projects and a strong focus on transparency and customer centricity, Azizi operates in Dubai's most desirable residential and commercial areas. With approximately 150,000 units under construction, the company's portfolio includes iconic ventures such as Burj Azizi and master-planned communities like Azizi Riviera, Azizi Venice, and Azizi Milan.
 <br/>
 <br/>
 <strong>
  Role Description
  <br/>
 </strong>
 <br/>
 This is a full-time, on-site role for a Relationship Manager, based in Dubai. The Relationship Manager will be responsible for building and maintaining strong relationships with clients to ensure high levels of satisfaction and repeat business. The role involves identifying customer needs, providing tailored solutions, proactively addressing queries, and managing communication between relevant stakeholders. The Relationship Manager will also contribute to achieving revenue goals by successfully managing client accounts and identifying new opportunities for growth.
 <br/>
 <br/>
 <strong>
  Qualifications
  <br/>
 </strong>
 <br/>
 <ul>
  <li>
   Proficiency in Customer Relationship Management and excellent interpersonal skills
  </li>
  <li>
   Strong communication, negotiation, and conflict resolution abilities
  </li>
  <li>
   Organizational and time management skills to manage multiple client accounts effectively
  </li>
  <li>
   Experience in sales, client service, or business development
  </li>
  <li>
   Knowledge of the real estate industry in Dubai is a strong advantage
  </li>
  <li>
   Proficiency in common office software and CRM tools
  </li>
  <li>
   Fluency in English is required; additional language proficiency is advantageous
  </li>
 </ul>
</div>


Relationship Manager

<div><p><b>This role will support US/UK coverage, therefore late shift timings may apply.</b></p><p>
Commercial Card Service Manager is a product specialist who will be part of the Commercial Cards Service Team to address card related issues from their designated portfolio. Whilst these service managers will not be geographically located in the same country as the client, they will provide the client expected service by leveraging technology. These will be service oriented individuals with the right amount of card knowledge to be able to address the different complex card queries from clients. They will also support revenue growth by helping to increase commercial card spends. The service-oriented approach will ensure that we &lsquo;earn the right to sell &lsquo;when we speak about incremental card opportunities.</p><p></p><p><b><br>
The jobholder is primarily responsible for:</b></p><ul><li>
Ownership of card issues &ndash; Completely own card related issues. The card service managers will be the face of HSBC/GPS for card related issues pertaining to their portfolio and liaise with the different departments where required. Card Specialists will ensure constant updates and holding responses as appropriate.</li><li>
First Contact Resolution &ndash; Whilst there will be instances where card service manager will have to coordinate with different teams, the endeavour will always be to drive first contact resolution through their knowledge, and checks on systems.</li><li>
Account Management &ndash; Monitor high income generating portfolio, provide updates to these clients on new offering for awareness, review spends, and undertake optimisation initiatives.</li><li>
Drive Revenue &ndash; The card service manager will be responsible for utilisation review and post implementation monitoring for spend ramp up by which incremental revenue is generated.</li><li>
Creation of synergies between Card Operations, Card Service Manager, Client Account Manager and Contact Centre.</li><li>
Regular Check-in &ndash; Periodical check-in and review with clients on program performance. Through this the jobholder will establish relationship between themselves and the client.</li><li>
Connectivity &ndash; The jobholder will where possible engage the client through Video Call &ndash; that is the service manager will interact with the clients visually through video and not just through audio.</li></ul><p></p><p><b><br>
Control:</b></p><p>
Card service specialists are accountable for setting the &lsquo;tone at the top&rsquo; which underpins the principles of a positive and effective internal control environment. hey should exhibit leadership and direction to their teams for establishing and maintaining an effective work environment.</p><p></p><p><b><br>
Conduct:</b></p><p>
Management of conduct is a critical component of all our business activities including, for example, the Group&rsquo;s strategy and business models, our culture and behaviors, our interaction with customers, our financial markets operations, and our governance and oversight processes. HSBC's approach to conduct is designed to ensure we deliver fair outcomes for our customers and do not disrupt the orderly and transparent operation of financial markets.</p><p>
Focus on conduct is integral to HSBC&rsquo;s values and principles and supports the Group&rsquo;s strategy for sustainable growth and streamlining of business processes and procedures.</p><p>
HSBC has defined the Global Outcomes relating to Conduct which must be delivered by Global Lines of Business, HOST and the Global Functions. The 15 Global Outcomes are located within the document in this link:<br>
Global Risk FIM / Regulatory Compliance / B.25 Global Conduct Policy<br>
Whilst all 15 Global Outcomes apply across the organisation, there are more dominant or relevant Outcomes which relate to specific roles. Below is an indicative guide to show which Outcomes are more likely to apply to this job description. This should be used as a guide only and all roles within the organisation should adhere to the Outcomes and the local regulatory standards and requirements relating to the markets in which they operate.</p><p></p><p><b><br>
Strategy &amp; Business Models:</b></p><ul><li>
Rules under this category are not applicable to this job</li></ul><p></p><p><b><br>
Culture &amp; Behaviors :</b></p><ul><li>
Our culture supports our people and empowers them to consistently do the right thing for our customers and markets in which we operate</li><li>
Our people are competent and committed to the fair treatment of customers and not disrupting the integrity of markets</li><li>
We are open to challenge, we acknowledge when things go wrong, we fix things and we learn from our mistakes</li><li>
We reward and incentivise performance, behaviours and attitudes which deliver the fair treatment of customers and uphold market integrity</li></ul><p></p><p><b><br>
Customer:</b></p><ul><li>
We know our customers and understand their needs-we actively listen to them and ask the right questions</li><li>
Our products and services provide a balanced exchange of value between HSBC and our customers</li><li>
Throughout our Sales and servicing we are efficient, transparent and customer focused</li></ul><p></p><p><b><br>
Markets:</b></p><ul><li>
We seek to prevent and will proactively identify actions and behaviours that constitute market misconduct, and respond appropriately</li><li>
We manage conflicts of interest and appropriately handle information to reduce the opportunity for misuse</li></ul><p></p><p><b><br>
Governance &amp; Oversight:</b></p><ul><li>
Our governance framework provides effective oversight of how we fairly treat customers and uphold market integrity</li></ul><p></p><p><b><br>
Principal Accountabilities: key activities and decision-making areas:</b>
<br>
<b>Impact on the Business/Function:</b></p><ul><li>
Handle GPS CIB, GB/CMB Card clients Program Admins, Treasurers, Finance Managers as one point contact for their Commercial Card queries / issues</li><li>
Contribute to the delivery of the key strategic initiatives set by Commercial Card Product and Client Service leadership Team which will influence delivery of solutions to our customers across GBM and CMB</li><li>
Work in combination with other functions &ndash; Card Operations, Fraud Management, Country Teams, GPS Service Manager and Card Product Team to achieve end-to-end client fulfilment</li><li>
Facilitate the provision of technical guidance to clients for navigating e-Channels such as MiVision, Smart Data Gen, Visa Interlink, Conferma</li></ul><p><br>
</p><p><b>Typical Targets and Measures:</b></p><ul><li>
Client satisfaction</li><li>
Resolution of client service issues</li><li>
High net promoter score</li><li>
Utilization management and help ramp up new implementation.</li><li>
Process improvements suggested and implemented</li></ul><p><b><br>
Customers / Stakeholders:</b></p><ul><li>
Execution of the strategic direction set by Commercial Card product and Client Service leadership team for consistent delivery of top quality and market leading Client Service function.</li><li>
Act as a Services champion (Subject Matter Expert) for the RMs, Sales Managers within CMB and GBM (CIB) to structure the transactions and ensure and to provide service advisory solutions to the respective clients.</li><li>
Ensure positive client experiences through support, Card Solution advice and best practices in relation to GPS Commercial Cards.</li><li>
Ensure that GPS is responsive to the requirements and expectations of the Global Businesses with regard to service expectation on Commercial Cards.</li><li>
Deliver fair outcomes for our customers and ensure own conduct maintains the orderly and transparent operation of financial markets</li><li>
Drive and maintain regular dialogue with Global Businesses to ensure alignment of objectives and effective communication of GPS Services initiatives.</li><li>
Manage Commercial Card process for clients to ensure positive client experience, accelerate revenue realization of won mandates, and improve transactional efficiency.</li><li>
Take ownership of clients&rsquo; cards service needs and deliver solutions aligned with client expectations which will help ensure retention of client&rsquo;s business</li><li>
Regularly review client interactions to ensure staff communication is accurate and exemplifies Group/ GPS values and proposition.<br>
Constantly meet or exceed global and local service standards for internal and external clients.</li><li>
Effectively manage and record all client complaints.
</li><li>Ensure proper escalation is done to GPS Card Business tea</li></ul><p><b><br>
Leadership &amp; Teamwork:</b></p><ul><li>
Exhibits behavior aligned to the overall HSBC vision, values and goals, and inspires and engages people to create an inclusive, high performing, customer-centred culture</li><li>
Works cohesively with Team members including Team leader to achieve positive outcomes for the clients.<br>
Shares best practices and learnings within the team and takes a hands-on approach in coaching new or junior team members</li><li>
Establish and develop close working relationships with pertinent country and Group offices and operational areas to ensure excellent customer service</li><li>
Demonstrate the highest level of professionalism and integrity, setting exemplary standards of conduct to all employees</li><li>
Foster a strong, collaborative culture and positive team dynamics consistent with Group values</li><li>
Continue to develop skills, seek explicit development opportunities personally to achieve the highest levels of industry professionalism</li></ul><p></p><p><b><br>
Operational Effectiveness &amp; Control:</b></p><ul><li>
Maintain a robust and efficient control environment across GPS to ensure good operational, financial and project management and compliance with HSBC policy and procedures, together with early identification and effective resolution or escalation of issues that arise</li><li>
Exercise judgment to assess and mitigate financial, documentary, credit, regulatory and compliance risks.</li><li>
Compliance of group policies and regulatory requirements
<br>
Ensure that each service specialists training assigned is completed as per the mandatory requirements</li><li>
Ensure client complaints are recorded, reviewed and resolved in accordance with global and or country complaints handling standards</li><li>
Continually identify and address root cause issues that impact service levels</li><li>
Adopt preventive measures to improve and protect service levels.</li><li>
All audit points and issues actioned promptly and appropriately</li></ul><p><b><br>
Role Context</b><br>
Client experience is a significant differentiator within the transaction banking space. Globally Commercial Cards are a key driver of fee income and our proposition provides a differentiator to open client discussions. There is an opportunity to build on this strength through a team of dedicated Commercial Card Service Managers to support complex queries.<br>
With card solutions becoming more complex, clients are seeking individuals who understand cards and are able to own the problem from start to finish, and this is being viewed as an important component of the larger card solution itself. Whilst there are generic client service managers, the objective of the commercial card service manager is to act as a go in between, as well a dual owner, that is service ownership and issue ownership &ndash; them being the singe one point of contact for all things cards at a program admin, treasurer level.</p><p>
The card service managers align with Group strategy, creating synergy with other country teams, and closely interacting with various internal (GB &amp; CMB RMs, Card Operations, Service Managers, FCC, RC, Legal &amp; Tax, etc) and external (GB &amp; CMB customers), global, regional and local stakeholders are important activities to be successful in the role.</p><p>
While in the process of delivering to meet customers&rsquo; expectations, the person is required to ensure that the team operates within the parameters established by external regulators in the region and is also subject to internal Group parameters. Therefore, a broad knowledge of the business environment and the commercial card business of the region, as well as a strong working knowledge of HSBC's operations, systems, card products and services in the region is required.</p><p>
Major Challenges<br>
Enhance our global position as the global leader in transaction banking by establishing a pioneer client management culture in terms of industry best practices, undisputed leadership, and consultative solution delivery.</p><p>
Given the existing competitive market landscape, the jobholder is required to keep up to date in terms of market trends, card products, and ever-changing customer&rsquo;s needs. In view of the dependency with card operations, fraud, product and onshore teams, the card service managers are expected to create a working relationship with the various teams and the person will be required to demonstrate broad and effective stakeholder management across various parties. The job holder will pro-actively identify internal efficiency opportunities by initiating improvement process review, engaging the cross function / cross country teams with an aim to enhance customer experience, elevating customer recognition and satisfaction.</p><p></p><p><b><br>
Qualifications &amp; Experience:</b></p><ul><li>
Fairly good understanding of Global Payment Solutions / Commercial Banking</li><li>
A very good understanding of commercial Card solutions and business</li><li>
A passion for serving clients and managing clients, front line client engagement experience</li><li>
Ability to own issues, to be able to be in front of a client (via Video) and take ownership</li><li>
High commitment to service excellence and client relationship management</li><li>
Strong knowledge of back end operational process
</li><li>Fluent command over the English language and good articulation capability</li><li>
Strong interpersonal, influencing and communication skills</li><li>
Minimum 3 - 4 years in front line service, complex query handling</li></ul></div>

Commercial Cards Services Manager - US / or UK - GPS - CMO (Night and Overnight Coverage applies for

BAYADA Home Health Care

<div><p>BAYADA Home Health Care has an immediate opening for a <b>Client Services Manager </b>in our <b>Denver Assistive Care office in Denver, CO</b>. If you are looking for an exciting career opportunity in a growing industry, a Client Services Manager could be the position for you. BAYADA believes that our clients and their families deserve home health care delivered with compassion, excellence, and reliability. We want you to apply your energy and skills in this dynamic, entrepreneurial environment and become an integral part of a caring, professional team that is instrumental in providing the highest quality care to our clients.</p><br>
<p></p>
<div>
The Client Services Manager will:</div>
<ul>
<li>Provide superior customer service and quality home care</li>
<li>Focus on managing coordination of client services and emergent scheduling issues</li>
<li>Manage your Client Services Manager caseload while proactively growing it</li>
<li>Build lasting relationships with clients, referral sources, payors and community organizations</li>
<li>Develop strong, communicative relationships with the team</li>
<li>Maintain effective fiscal management of your caseload by monitoring metrics</li>
<li>Client Services Managers will partner with Clinical Managers to provide supervision and support to field employees</li>
</ul>
<div>Qualifications for a Client Services Manager:</div>
<ul>
<li>Bachelor's degree is required</li>
<li>Prior medical office or home care experience preferred</li>
<li>Prior supervisory experience a plus</li>
<li>Demonstrated record of successfully taking on increased responsibility (goal achievement)</li>
<li>Ambition to grow and advance beyond current position</li>
<li>Strong computer skills required (electronic medical record)</li>
<li>Excellent communication and interpersonal skills</li></ul><br>
<div></div>
<div>
BAYADA Offers:</div>
<ul>
<li><b>Salary up to $60k a year plus bonus eligibility.</b></li>
<li>BAYADA offers a comprehensive benefits plan that includes the following: Paid holidays, vacation and sick leave, vision, dental and medical health plans, employer paid life insurance, 401k with company match, direct deposit and employee assistance program.</li>
<li>Medical / Dental / Prescription / Vision</li>
<li>Growth opportunities</li>
</ul>
<p><b>Established in 1975, BAYADA is a non-profit organization that has never been sold, caring for an average of 44,000 clients weekly with 31,500 employees onboard. BAYADA is serving clients in 21 states, 373 offices, 6 countries and growing!!!</b></p><br>
<p></p>
<p><b>
#LIRX</b></p>
<p><b>
#JoinBAYADA-RX</b></p><div><p><b>
As an accredited, regulated, certified, and licensed home health care provider, BAYADA complies with all state/local mandates.</b></p>
<p>
BAYADA is celebrating 50 years of compassion, excellence, and reliability. Learn more about our 50th anniversary celebration and how you can join in here.</p>
<p>
BAYADA Home Health Care, Inc., and its associated entities and joint venture partners, are Equal Opportunity Employers. All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, age, disability, pregnancy or maternity, sexual orientation, gender identity, citizenship status, military status, or any other similarly protected status in accordance with federal, state and local laws. Hence, we strongly encourage applications from people with these identities or who are members of other marginalized communities.</p></div></div>

Client Services Manager, Home Care

The Star Sterling Limited

<p><b>Job description</b></p><p><b>Job description</b><br/><b>Who Are We?</b></p><p>Star Sterling is a back accounting office recruiting for multiple positions for our client, a UK-based firm of professional advisers.<br/>With offices in London, Birmingham, and Manchester, they provide accounting, taxation, legal and digital services to small businesses across the UK.</p><p>They are regulated by The Institute of Chartered Accountants in England and Wales (ICAEW) and The Association of Chartered Certified Accountants (ACCA).<br/>A successful candidate will be joining their growing team in Pakistan. It&rsquo;s a progressive role where a candidate will be groomed to become a Client Service Manager with their portfolio of clients shortly.</p><p><b>Job Description:</b></p><p><b>1.</b> Must have a solid understanding of double-entry, ledgers, charts of accounts, and VAT return<br/><b>2.</b> Must be able to:</p><ul><li>Record business transactions (sales, purchases &amp; expenses). Record bank transactions, including credit cards</li><li>Demonstrate solid knowledge of different VAT schemes</li><li>Demonstrate solid knowledge of period-end journals like payroll, depreciation, etc.</li><li>Perform bank reconciliations, including credit card</li><li>Perform trade receivables and payables reconciliations</li><li>Complete VAT returns, including EC sales</li><li>Complete payroll, including CIS</li><li>Develop process documentation to increase efficiency</li></ul><p><b>3.</b> Anything else required as part of the role</p><p><b>What are we looking for?</b></p><ul><li>You must have ALL the below skills to qualify for an interview.</li><li>ICAEW, ACCA qualified (not part-qualified)</li><li>Relevant bookkeeping experience of a minimum of 2-3 years in an accounting or auditing firm.</li><li>The right attitude and eagerness to learn.</li><li>Must have excellent written and verbal communication skills (English).</li><li>UK client experience is necessary.</li><li>Knowledge of Xero and QBO is necessary.</li></ul><p><b>Job Timings:</b></p><ul><li>12:00 pm to 09:00 pm (Local Time)</li></ul><p>We will love to hear from you if you believe you are suitable for the role.</p><p>Job Type: Full-time</p><p>Pay: Rs60,000.00 - Rs80,000.00 per month</p><p>Job Type: Full-time</p><p>Pay: Rs60,000.00 - Rs80,000.00 per month</p><p>Work Location: In person</p>

Bookkeeper( UK based firm)

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