client service manager

Cogent Bank

<div>The Client Service Manager is responsible for leading the banking center team to meet and exceed all service quality goals and is responsible for the day to day operation of the banking center in an efficient, profitable, professional and compliant manner. Each team member will focus on delivering exceptional service by handling account openings and resolving account-related issues for all clients, including high net worth individuals, businesses and business owners. This role is essential in providing a seamless client experience while fostering strong relationships and maintaining client satisfaction.<h1 class="jobSectionHeader">
Responsibilities and Duties</h1><ul><li>
Responsible for the administration of service, operational efficiency, risk applications, internal control, and management activities to meet bank objectives for the banking center.</li><li>
Develops a culture within the banking center in which quality and continuous improvement on all performance accountabilities are understood and utilized by all employees.</li><li>
Performs client service functions including but not limited to opening new accounts, resolving client problems, and handling routine account related service requests.</li><li>
Supports verticals such as Sports and Entertainment Banking or Trust with account related functions</li><li>
Assists with treasury management sales and set up as needed. Supports consumer loan processes, as they are developed.</li><li>
Performs teller functions as needed.</li><li>
Manages, coaches, directs and motivates every team member to promote service excellence and maximize opportunities to broaden customer relationships through active listening, anticipating needs and recommending the most appropriate solution to help our customers achieve their goals.</li><li>
Adheres to compliance procedures and internal/operational risk controls in accordance with any and all applicable regulatory standards, requirements, and policies.</li><li>
Proactively identifies process and procedural efficiencies to enable a best in class new account experience. Identifies questionable actions, operational inefficiencies and collaborates with staff to resolve or improve them.</li><li>
Ensures that all banking center associates understand the overall company objectives as well as their individual departmental objectives and that they work together to achieve the stated objectives.</li><li>
Comply with all bank policies, including BSA/AML requirements and regulatory guidelines. Complete all required training courses.</li><li>
File required reports and escalate suspicious activity to BSA Officer</li><li>
Other duties as assigned.</li></ul><h1 class="jobSectionHeader">
Qualifications and Skills</h1><ul><li>
3 years banking experience in client service role</li><li>
High School Diploma or equivalent</li><li>
Strong operations and service skills.</li><li>
Demonstrated ability to lead, coach and motivate team to meet Bank objectives.</li><li>
Proven track record of sound decision-making</li><li>
Ability to actively engage in conversations with clients and customers</li><li>
Ability to present oneself as well as the company in a professional manner</li><li>
Excellent verbal and written communication skills</li><li>
Thorough knowledge of industry and regulatory compliance practices</li><li>
Proficient in the use of a personal computer, business software, and banking software</li><li>
Ability to complete tasks with accuracy</li><li>
Ability to multitask, prioritize, and manage time effectively</li></ul>
Cogent Bank is an Equal Opportunity Employer</div>

Client Service Manager

McConkey Insurance & Benefits

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Business Insurance Client Service Manager

Gallagher

<div>Introduction 
<div>
At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they&rsquo;re free to grow, lead, and innovate. You&rsquo;ll be backed by our digital ecosystem: a client-centric suite of consulting tools making it easier for you to meet your clients where they want to be met. Advanced data and analytics providing a comprehensive overview of the risk landscape is at your fingertips. Here, you&rsquo;re not just improving clients' risk profiles, you&rsquo;re building trust. You&rsquo;ll find a culture grounded in teamwork, guided by integrity, and fueled by a shared commitment to do the right thing. We value curiosity, celebrate new ideas, and empower you to take ownership of your career while making a meaningful impact for the businesses we serve. If you&rsquo;re ready to bring your unique perspective to a place where your work truly matters; think of Gallagher.</div><div> 
</div> 
Overview<div> 
At Gallagher, we&rsquo;re looking for an Associate Client Service Manager to join our Commercial team. In this role, you&rsquo;ll lead efforts to deliver exceptional service and solutions to our clients. You&rsquo;ll work closely with your team and clients to build strong relationships, solve challenges, and ensure every interaction adds value. This is your opportunity to grow your career while making a meaningful impact.</div><div></div><div> 
You&rsquo;ll take the lead in managing client relationships and ensuring their needs are met. From guiding the renewal process to mentoring team members, you&rsquo;ll play a key role in delivering high-quality solutions. You&rsquo;ll also help secure existing business, explore opportunities for additional services, and ensure compliance with industry standards.</div> 
 
How you'll make an impact<div> 
Here&rsquo;s what you&rsquo;ll do:</div><ul><li>
Manage the renewal process by compiling information, analyzing needs, and delivering tailored solutions to ensuring proper coverage</li><li>
Build and maintain strong relationships with clients through timely responses and strong customer service</li><li>
Support your team in addressing client risk management needs through consultative conversations and personalized strategies.</li><li>
Conduct regular audits to ensure compliance with regulations and maintain high service standards.</li><li>
Maintain accurate and up-to-date client and policy data using Gallagher&rsquo;s systems and performing audits</li><li>
Use Gallagher&rsquo;s technology to enhance productivity, streamline processes, and deliver quality results.</li><li>
Mentor junior team members by providing transparent feedback, encouraging continuous learning, and fostering professional growth.</li><li>
Manage multiple priorities effectively, ensuring all tasks are completed on time and meet client expectations.</li></ul>
 
About You<div> 
Here&rsquo;s what you&rsquo;ll bring to the role:</div><ul><li>
Bachelor's degree with minimum 1+ years client service and/or claims management experience OR- High School degree/GED with a minimum of 3+ years client service and/or claims management experience</li><li>
A Property and Casualty Insurance License.</li><li>
Proficiency in Microsoft Office.</li><li>
A desire to build relationships and deliver results.</li><li>
Adaptability and resilience in managing shifting priorities.</li><li>
A collaborative mindset to work with teams across Gallagher.</li></ul><div>
#LI-ES3</div><div>
ID: 2026-51641</div> 
<div></div>
 
Compensation and benefits 
We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours. On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.
Below are the minimum core benefits you&rsquo;ll get, depending on your job level these benefits may improve:
<ul><li>Medical/dental/vision plans, which start from day one!</li><li>
Life and accident insurance</li><li>
401(K) and Roth options</li><li>
Tax-advantaged accounts (HSA, FSA)</li><li>
Educational expense reimbursement</li><li>
Paid parental leave</li></ul><div>
Other benefits include:</div><ul><li>
Digital mental health services (Talkspace)</li><li>
Flexible work hours (availability varies by office and job function)</li><li>
Training programs</li><li>
Gallagher Thrive program &ndash; elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing</li><li>
Charitable matching gift program</li><li>
And more...</li></ul><div>
**The benefits summary above applies to fulltime positions. If you are not applying for a fulltime position, details about benefits will be provided during the selection process.</div><div></div><div> 
We value inclusion and diversity</div>
Click Here to review our U.S. Eligibility Requirements
Inclusion and diversity (I&amp;D) is a core part of our business, and it&rsquo;s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.
Gallagher embraces our employees&rsquo; diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.
Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as &ldquo;protected characteristics&rdquo;) by applicable federal, state, or local laws.
Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.</div>

Associate Client Manager

Reconnect first private limited

Job Opening: Client Service ManagerAre you passionate about client service? Do you thrive in a fast-paced environment? Reconnect First Pvt Ltd seeking a Client Service Manager to join our team in Karachi!Responsibilities:- Assist in managing day-to-day customer service operations.- Handle client inquiries and resolve issues promptly.- Call and email clients.- Support the team in delivering exceptional service standards.- Collaborate with various departments to improve client experience.Requirements:- Bachelor's degree in BBA Marketing or Mass Communication.- Proficiency in Microsoft Office (Word, Excel, PowerPoint).- 1 to 2 years of experience in client service or related fields.- Strong communication and problem-solving skills.- Ability to multitask and work effectively under pressure.Location: Karachi, PakistanCompetitive SalaryIf you're ready to take on this exciting opportunity, send your resume and cover letter to careers@reconnectfirst.com.pk Join us in delivering top-notch client service!Job Type: Full-timeEducation:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>client service: 2 years (Preferred)</li></ul>Location:<ul><li>Karachi (Required)</li></ul>Work Location: In person

Client Services Manager

Brown and Caldwell

<div>Brown and Caldwell is looking for a Client Services Manager to join the waste market sector team within our Private Sector Business Unit to support our clients in the Northeast and throughout the US. The successful candidate will have experience selling and/or delivering large capital projects. Projects will entail a broad spectrum of work, ranging from studies, environmental investigations and design for solid waste management and recycling facilities and waste disposal facilities. This is an exciting full-time opportunity to work in a growth-oriented professional consulting firm with multiple offices throughout the US. Candidate will work with strong, nationally recognized, technical staff on a variety of projects.

The Client Services Manager role represents the entry-level client leadership position at BC. Individuals progress into a Client Services Manager after demonstrating both interest and foundational capability in the Client Service Manager (CSM) function, supported by successful completion of the required CSM readiness assessment.

The purpose of the Client Services Manager role is to build and apply core client leadership practices, advancing the firm&rsquo;s consistency and effectiveness in managing BC&rsquo;s business for clients. A Client Services Manager should also be actively working on projects with the client and maintain a utilization target of 60-75% with remaining availability largely devoted to business and client development.

While serving as a Client Services Manager, the individual demonstrates the ability to maintain, leverage, and expand client relationships. Growth contribution is achieved through strong project delivery, successful pursuit participation, and active engagement with the Client Service Team (CST).

Client Services Manager effectiveness is grounded in credibility, both technical and relational, reinforced by visible and measurable contributions to client outcomes and opportunity development.

A Client Services Manager is expected to serve as an active and engaged member of a CST for a Type I or Type II client and, in some instances, may serve as the CSM for a Type II client. The CSM should expect to spend 20 percent of their time with the client (some of this time may occur as part of billable work).

Responsibilities
<ul>
<li>Support administration and performance of the client portfolio (projects and pursuits) to achieve BC and client business outcomes.</li>
</ul><ul><li>Serve as an active CST member (Deputy CSM) for a Type I or Type II client; may serve as CSM for a Type II client in select cases.</li>
</ul><ul><li>Contribute to development of client growth strategies and business cases aligned with 1-, 3-, and 5-year milestones.</li>
</ul><ul><li>Build a track record of securing and delivering profitable assignments within Area/Market priorities.</li>
</ul><ul><li>Maintain utilization targets aligned with portfolio responsibilities.</li>
</ul><ul><li>Apply growth and business case thinking to support delivery decisions and reinforce BC&rsquo;s value through tangible client-recognized outcomes.</li>
</ul><ul><li>Maintain accurate and current client data within BC information systems (e.g., WS+).</li>
</ul><ul><li>Support effective engagement of SMEs and Delivery leaders to broaden service impact.</li>
</ul><ul><li>Assist in expanding client relationships across functional areas and organizational levels; gather and synthesize market intelligence to inform strategy.</li>
</ul><ul><li>Maintain regular client engagement (approximately 20% of time, billable or non-billable).</li>
</ul><ul><li>Identify and communicate emerging risks affecting client performance or BC exposure.</li>
</ul><ul><li>Flexibility to adapt and execute various additional assignments based on evolving needs.</li></ul> 


Skills and Competencies
<ul>
<li>Foundational understanding of client portfolio development and business performance drivers.</li>
</ul><ul><li>Professional acumen in supporting project oversight while building client-facing credibility.</li>
</ul><ul><li>Ability to identify potential opportunities and contribute to go/no-go discussions and pursuit strategy development.</li>
</ul><ul><li>Proficiency in developing and maintaining client relationships across functional levels.</li>
</ul><ul><li>Working knowledge of client business drivers and emerging needs.</li>
</ul><ul><li>Ability to contribute to market research and support expansion into adjacent services.</li>
</ul><ul><li>Demonstrated ability to collaborate effectively within multidisciplinary teams.</li>
</ul><ul><li>Developing experience in proposal support and pursuit participation.</li>
</ul><ul><li>Working familiarity with governance principles, risk management, and decision-support practices.</li>
</ul><ul><li>Proficiency in facilitation, communication, and presentation skills.</li>
</ul><ul><li>Working proficiency in digital tools, data systems, and emerging AI applications.</li>
</ul><ul><li>Demonstrated leadership potential with the ability to motivate and support team performance.</li></ul> 


Experience
<ul>
<li>Typically, a minimum of 5 years of experience in environmental engineering and consulting industry with progressive responsibilities including marketing and business development.</li></ul> 


Education
<ul>
<li>A bachelor&rsquo;s degree in engineering, science, business, sales, or equivalent experience is required.</li></ul> 


Preferred Skills &amp; Experience
<ul>
<li>Experience working with large capital projects (either selling or delivering)</li>
<li>Experience in the waste market sector</li>
<li>Site investigation or remediation experience</li></ul> 


Salary Range: The anticipated starting pay range for this position is based on the employee&rsquo;s primary work location and may be more or less depending upon skills, experience, and education. These ranges may be modified in the future.
Location A: $95,000 - $129,000 
Location B: $104,000 - $142,000 
Location C: $114,000 - $155,000

You can view which BC location applies to you here. If you have any questions, please speak with your Recruiter.

Benefits and Other Compensation: We provide a comprehensive benefits package that promotes employee health, performance, and success which includes medical, dental, vision, short and long-term disability, life insurance, an employee assistance program, paid time off and parental leave, paid holidays, 401(k) retirement savings plan with employer match, performance-based bonus eligibility, employee referral bonuses, tuition reimbursement, pet insurance and long-term care insurance. Click here to see our full list of benefits.

About Brown and Caldwell

Headquartered in Walnut Creek, California, Brown and Caldwell is a full-service environmental engineering and construction services firm with 50 offices and over 2,100 professionals across North America and the Pacific. For more than 75 years, we have created leading-edge environmental solutions for municipalities, private industry, and government agencies. We strive to be the company of choice&mdash;to our clients, who benefit from our passion for delivering exceptional quality, and to our employees, present and future, who share our commitment to client service, collaboration, and innovation. Join us, and you will find a home where you can do your best work, reach new levels of expertise, and enjoy exceptional development opportunities. For more information, visit www.brownandcaldwell.com

This position is subject to a pre-employment background check and a pre-employment drug test.
Notice to Third Party Agencies: Brown and Caldwell does not accept unsolicited resumes from recruiters or employment agencies. In the event a recruiter or agency submits a resume or candidate without a previously signed agreement and approved engagement request with Brown and Caldwell, Brown and Caldwell reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency.
Brown and Caldwell is proud to be an EEO/AAP Employer. Brown and Caldwell encourages protected veterans, individuals with disabilities, and applicants from all backgrounds to apply. Brown and Caldwell ensures nondiscrimination in all programs and activities in accordance with Title VI of the Civil Rights Act.</div>

Client Services Manager-Waste Market Sector

Bridgezon Services

Job Title: Client Services Manager Company: Bridgezon Services Location: Msheireb, Doha, Qatar Salary: QAR 23,000 per monthJob Description: Bridgezon Services is seeking a highly professional and client-focused Client Services Manager to oversee client relationships and ensure the delivery of high-quality service at our Msheireb office in Doha. The ideal candidate will act as the main point of contact for key clients, ensuring satisfaction, retention, and long-term business growth.Key Responsibilities:<ul><li>Manage and maintain strong relationships with assigned clients</li><li>Serve as the primary point of contact for client inquiries and service delivery</li><li>Ensure client needs are met effectively and in a timely manner</li><li>Coordinate with internal teams to deliver services and resolve issues</li><li>Monitor client satisfaction and implement improvement strategies</li><li>Prepare reports on client performance, feedback, and service outcomes</li><li>Identify opportunities for upselling and business expansion</li></ul>Qualifications:<ul><li>Bachelor&rsquo;s degree in Business Administration, Marketing, Communications, or a related field</li><li>Proven experience in client services, account management, or customer relationship roles</li><li>Strong communication, negotiation, and interpersonal skills</li><li>Excellent problem-solving and organizational abilities</li><li>Ability to manage multiple clients and priorities effectively</li></ul>Benefits:<ul><li>Competitive salary of QAR 23,000 per month</li><li>Opportunity to work with high-value clients in a professional environment</li><li>Career growth and development opportunities</li></ul>How to Apply: Interested candidates are encouraged to submit their updated CV and cover letter for consideration.نوع الوظيفة: دائمالراتب المدفوع: QAR٠٫٠٠&nbsp;لكل شهرموقع العمل: بشكل شخصي

EasyMarketing Digital Solutions & Business Services Ltd.

About the RoleEasyMarketing Digital Solutions &amp; Business Services Ltd. operates within the digital marketing and business services sector, supporting brand growth, online visibility, and customer engagement through digital platforms. Organizations in this space typically provide services such as SEO, content creation, and digital advertising strategies.We are seeking a Client Services Manager to oversee client relationships, coordinate service delivery, and ensure effective communication between teams and stakeholders. In this role, you will manage client interactions, monitor service performance, and support overall operational efficiency.This position is ideal for professionals who are organized, client-focused, and experienced in managing service delivery within digital or service-oriented environments.Why Join Us?Digital Marketing Environment Work within a company focused on marketing solutions and business growth.Client-Focused Role Take ownership of client relationships and service coordination.Operational Impact Contribute to improved client satisfaction and service quality.Career Growth Opportunities to advance into senior management roles.Key ResponsibilitiesClient Relationship Management<ul><li>Manage client communications and service expectations</li><li>Ensure timely response to client needs and requests</li></ul>Service Coordination<ul><li>Oversee delivery of digital services and workflows</li><li>Ensure alignment between teams and client requirements</li></ul>Performance Monitoring<ul><li>Track service outcomes and client satisfaction metrics</li></ul>Process Improvement<ul><li>Support development of efficient service processes</li></ul>Reporting &amp; Documentation<ul><li>Prepare reports and maintain client records</li></ul>What We Are Looking ForExperience<ul><li>4&ndash;8 years of experience in client services, operations, or related roles</li></ul>Skills<ul><li>Strong communication and interpersonal abilities</li><li>Organizational and coordination skills</li><li>Problem-solving and decision-making capabilities</li></ul>Core Competencies<ul><li>Client-focused mindset</li><li>Adaptability and initiative</li><li>Team collaboration</li></ul>Education<ul><li>Bachelor&rsquo;s degree in Business, Marketing, or related field preferred</li></ul>الراتب المدفوع: QAR١٨٬٠٠٠٫٠٠&nbsp;لكل شهرموقع العمل: بشكل شخصي

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10000 client service manager jobs Near Me

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