client service officer

Beno

<p><u>Job Description :</u> As a Client Relations Officer / Hostess, you will be the face of our company, responsible for creating a positive first impression.</p><p>Your role involves welcoming clients, assisting them with their needs, and ensuring their experience is exceptional.</p><p>You will also be responsible for maintaining a welcoming and organized environment.</p><p>Key Responsibilities : Greet and welcome clients with a friendly and professional demeanor.</p><p>Assist clients by answering inquiries and guiding them through our services / products.</p><p><b>Manage bookings efficiently.</b></p><p>Build and maintain positive relationships with clients to enhance customer loyalty.</p><p>Handle client feedback and complaints gracefully, ensuring prompt resolution.</p><p>Collaborate with team members to ensure smooth operations and high service standards.</p><p><u>Requirements :</u> Previous experience as a hostess, client relations officer, or in a customer-facing role is preferred.</p><p>Excellent communication and interpersonal skills.</p><p>Professional appearance and a positive attitude.</p><p>Strong problem-solving skills and the ability to remain calm under pressure.</p><p>Flexibility to work in shifts, including weekends and holidays.</p><p>English language is a must, additional languages is an advantage.</p><p><u>What We Offer :</u> Competitive salary and benefits package.</p><p>A dynamic and supportive work environment.</p><p>Opportunities for growth and career development.</p>

Client Service Officer / Hostess

Luminey

<p><b>Job Title:</b> Front Desk Officer (Female)<br/><b>Location:</b> Bahria Town, Lahore<br/><b>Job Type:</b> Full-Time (On-site)<br/><b>Timings:</b> 10:00 AM &ndash; 6:00 PM (Monday to Saturday)</p><p><b>About the Role:</b></p><p>We are looking for a confident and well-presented <b>Front Desk Officer (Female)</b> to join our team in Bahria Town, Lahore. The ideal candidate will be responsible for managing front desk operations, handling client inquiries, scheduling meetings after verifying leads, and ensuring a smooth communication flow between clients and internal departments.</p><p><b>Key Responsibilities:</b></p><ul><li>Greet and assist visitors in a professional and courteous manner.</li><li>Handle incoming calls, messages, and emails efficiently.</li><li>Record and verify new leads, ensuring accurate data entry.</li><li>Coordinate with the sales and project teams to schedule meetings with potential clients after lead verification.</li><li>Provide clients with information regarding company services and ongoing projects.</li><li>Assist in preparing quotations, proposals, and related documentation.</li><li>Maintain organized records of client interactions and follow-ups.</li><li>Support administrative duties such as filing, scheduling, and maintaining a well-presented reception area.</li></ul><p><b>Requirements:</b></p><ul><li>Bachelor&rsquo;s degree in Business Administration, Marketing, or a related field.</li><li>1&ndash;2 years of experience in front desk, client servicing, or customer relations (experience in construction, real estate, or interior design will be preferred).</li><li>Excellent communication and interpersonal skills.</li><li>Presentable, confident, and well-spoken personality.</li><li>Strong organizational and multitasking abilities.</li><li>Proficiency in MS Office and basic CRM/data entry tools.</li></ul><p>Job Type: Full-time</p><p>Pay: Rs50,000.00 - Rs65,000.00 per month</p><p>Work Location: In person</p>

Front Desk Officer (Bahria Town)

Saudi Petroleum Services Polytechnic

Overview <p>A Customer Service Officer role is available at Bayt Al Aleefa Pet House in Riyadh.</p> Responsibilities <ul> <li>Greet customers, handle sales, and respond to queries across multiple channels.</li> </ul> Qualifications <ul> <li>Friendly demeanor and effective communication skills are required to ensure customer satisfaction and loyalty.</li> <li>A basic understanding of sales principles is necessary for this position.</li> </ul>

Flight Attendant Jobs in Ghirnatah (Nov 2025) - Bayt.com

Zurich Insurance

<div><div><div><div><div>Job Summary</div></div><p></p><div><br>
<p>
Zurich Middle East is part of Zurich Insurance Group, one of the world&rsquo;s largest and most experienced insurers. Our mission is to help our local communities understand and protect themselves from risk both locally and globally.</p><br>
<p></p>
<p>
The Costumer Service Officer will process customer requests (either via a phone call or written request) to meet the expectations of their customers by providing market leading service and retaining excellent customer relationships.</p></div></div><p></p><div><div><div><br>
Job Accountabilities</div></div><p></p><div><br>
<p>
As Customer Service Officer, the key responsibilities will be:</p>
<ul>
<li>Set and achieve targets to maintain productivity, efficiency and quality standards.
</li><li>Meet the requirements of their customers</li>
<li>Build and maintain excellent customer relationships through processing a range of tasks and services, while demonstrating knowledge of relevant systems, products, processes, and procedures.
</li><li>Contribute to a positive and supportive team culture, and demonstrate clear adherence to customer focus, work collaboratively across all operational areas.
</li><li>Take personal responsibility for resolving basic queries from customers and agents.</li>
<li>Help identifying and taking forward continuous improvement opportunities.</li></ul></div></div><p></p><div><div><div><br>
Job Qualifications</div>
</div><div><div>
To be successful in this role, you will need:</div><br>
<div></div>
<ul>
<li>To be a UAE National with Family Book.</li>
<li>Bachelor&rsquo;s degree preferred (or equivalent), and 2 or more years of experience in related field.</li>
<li>Understanding of the Insurance Industry and employees&rsquo; benefits.</li>
<li>Previous experience working within an international and diverse cultural organization would be beneficial.</li>
<li>Excellent communication skills both written and verbal in English and Arabic.</li>
<li>Expertise in systems such as AS400 and Content Navigator.</li>
<li>Analytical and problem-solving mindset.</li>
<li>Accuracy and Attention to details.</li>
<li>Proven ability to build and maintain strong working relationships with customers and external and internal stakeholders.</li>
<li>Effective personal organization and planning skills.</li>
</ul></div></div></div><div><b>
You are the heart &amp; soul of Zurich!</b></div><br>
<div>
At Zurich, we like to think outside the box and challenge the status quo. We take an optimistic approach by focusing on the positives and constantly asking What can go right?</div>
<div>
We highly value the experience and know-how of our employees and offer a wide range of opportunities across business areas to encourage you to apply for new opportunities within Zurich when you are ready for your next career step.</div>
<div>
Let&rsquo;s continue to grow together!</div><br>
<div></div>
<ul>
<li>Location(s): AE - Dubai</li>
<li>Remote working: No</li>
<li>Schedule: Full Time</li>
<li>Recruiter name: Bashair Alnaqbi</li>
<li>Closing Date: 10 November, 2025</li></ul></div>

Customer Service Officer (UAE Nationals Only)

CMA CGM

<div>
 <p>
  CMA CGM, Saudi Arabia, is staffed with knowledgeable and motivated industry professionals who work closely with its customers to provide them with the best possible service and high-quality transport of their cargo. As a result of expanding our organization, we are currently looking for an
  <strong>
   Customer Service Officer
  </strong>
  to join our fast-growing and challenging organization.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Position:
  </strong>
  Customer Services Officer
 </p>
 <p>
  <strong>
   Location:
  </strong>
  Jeddah
 </p>
 <p>
  <strong>
   Advanced Desk Responsibilities:
  </strong>
 </p>
 <p>
  &bull; Single-entry point for all customer care queries
 </p>
 <p>
  &bull; Full case ownership throughout the entire lifecycle &ndash; no forwarding to other departments
 </p>
 <p>
  &bull; Respond to customer calls, cases, and chats within SLA timelines
 </p>
 <p>
  &bull; Handle complaints and shipment disruptions professionally and efficiently
 </p>
 <p>
  &bull; Coordinate with internal teams to ensure timely resolution
 </p>
 <p>
  &bull; Communicate with customers regarding operational updates (vessel delays, rollovers, etc.)
 </p>
 <p>
  &bull; Follow up on customer KPIs such as FCRR, TAT, and NPS
 </p>
 <p>
  &bull; Conduct regular meetings with customers to drive continuous improvement
 </p>
 <p>
  &bull; Identify and promote value-added services (VAS) such as Carrier Haulage or VGM
 </p>
 <p>
  <strong>
   Standard Desk:
  </strong>
 </p>
 <p>
  &bull; Manage all cases based on
  <strong>
   FIFO
  </strong>
  (First In &ndash; First Out) principle
 </p>
 <p>
  &bull; Promote and guide customers through the
  <strong>
   digital journey
  </strong>
  for a more efficient experience
 </p>
 <p>
  <strong>
   Special Desk:
  </strong>
 </p>
 <p>
  &bull; Handle Direct Delivery and Breakbulk shipments
 </p>
 <p>
  &bull; Execute and follow up on delivery processes
 </p>
 <p>
  &bull; Manage tailored solutions for special cargo and commodities
 </p>
 <p>
  &bull; Regularly meet with customers to review business needs
 </p>
 <p>
  &bull; Act as setup point for special exceptions (e.g., fruit, cross-sell, etc.)
 </p>
 <p>
  <strong>
   Qualifications &amp; Profile:
  </strong>
 </p>
 <p>
  &bull; 2-5 years of experience in Shipping &amp; Logistics
 </p>
 <p>
  &bull; Strong customer and vendor relationship management skills
 </p>
 <p>
  &bull; Proven ability to drive change, innovation, and process improvement
 </p>
 <p>
  &bull; Excellent communication, presentation, and decision-making skills
 </p>
 <p>
  &bull; Team player with a proactive and professional attitude
 </p>
 <p>
  &bull; Proficient in MS Office applications
 </p>
</div>


Customer Services

Digi Craft

<p>We are looking for a <b>Female Customer Care Officer</b> to join our team. The ideal candidate should be professional, customer-focused, and tech-savvy. She will be responsible for managing customer communication, processing orders, and ensuring a smooth post-sales experience.</p><p><b>Key Responsibilities:</b></p><ul><li>Communicate with customers via <b>WhatsApp and phone calls</b> in a polite and professional manner.</li><li><b>Process and move orders</b> through courier services and ensure timely dispatch.</li><li><b>Coordinate</b> with customers to confirm order details, delivery status, and feedback.</li><li><b>Login to Shopify</b> and update order status, tracking details, and inventory.</li><li>Maintain customer records and reports using <b>Microsoft Office (Word, Excel, Outlook)</b>.</li><li>Provide excellent after-sales support and resolve customer queries efficiently.</li></ul><p><b>Requirements:</b></p><ul><li>Strong communication and interpersonal skills.</li><li>Proficiency in <b>Microsoft Office</b> (Word, Excel, Outlook).</li><li>Basic understanding of <b>Shopify</b> or willingness to learn.</li><li>Ability to multitask and handle customer inquiries with patience and professionalism.</li><li>Prior experience in <b>customer service or e-commerce</b> will be an advantage.</li></ul><p><b>Salary &amp; Benefits:</b></p><ul><li>Competitive salary based on experience.</li><li>Friendly working environment.</li><li>Training and growth opportunities.</li></ul><p>Job Type: Full-time</p><p>Pay: Rs20,000.00 - Rs30,000.00 per month</p><p>Work Location: In person</p>

Female Office Assistant (Intern Level)

Ca Indosuez Wealth (Group)

<div></div><div><h3 class="jobSectionHeader"><b>Type de m&eacute;tier
</b></h3><p>
Types de m&eacute;tiers Cr&eacute;dit Agricole S.A. - Commercial / Relations Clients</p><h3 class="jobSectionHeader"><b>
Intitul&eacute; du poste
</b></h3><p>
RM Assistant H/F</p><h3 class="jobSectionHeader"><b>
Type de contrat
</b></h3><p>
CDI</p><h3 class="jobSectionHeader"><b>
Date pr&eacute;vue de prise de fonction
</b></h3><p>
01/12/2025</p><h3 class="jobSectionHeader"><b>
Poste avec management
</b></h3><p>Non</p><h3 class="jobSectionHeader"><b>
Missions
</b></h3><div>
<p></p><p>As a Wealth Management generalist, the Client Service Officers (RM Assistant) works within a team of assistants.</p><p>
You support a/several Relationship Manager(s) (RM) in the administrative and operational management of their clientele portfolios.</p><p><br>
You hold a key relationship position and contribute to the quality of the Bank's image. You are acting as a link between the operational departments of the Bank, the employees and the clients.</p><p></p><p><br>
Key responsabilities :</p><ul><li>
Ensure the link between the client, RMs, Service Team and operational departments ;</li><li>
Assist RMs in their mission by executing the day-to-day business and more occasional activities ;</li><li>
Establish and maintain quality relationships with the clients (both external and internal) ;</li><li>
Proceed with accounts openings/closings, pass the orders and controls the correct execution ; Control client identification, and call-backs ;</li><li>
Master the mechanisms of the bank and works within the established practices and procedures.</li></ul><br>
<p></p>
</div><h2 class="jobSectionHeader"><b>
Localisation du poste</b></h2><h3 class="jobSectionHeader"><b>
Zone g&eacute;ographique
</b></h3><p>
Asie, Emirats Arabes Unis</p><h3 class="jobSectionHeader"><b>
Ville
</b></h3><p></p><div>
DUBAI
</div><p></p><h2 class="jobSectionHeader"><b>
Crit&egrave;res candidat</b></h2><h3 class="jobSectionHeader"><b>
Niveau d'&eacute;tudes minimum
</b></h3><p>
Bac + 3 / L3</p><h3 class="jobSectionHeader"><b>
Formation / Sp&eacute;cialisation
</b></h3><div>
<p></p><ul><li>University degree or equivalent</li></ul></div><p></p><h3 class="jobSectionHeader"><b><br>
Niveau d'exp&eacute;rience minimum
</b></h3><p>
3 - 5 ans</p><h3 class="jobSectionHeader"><b>
Exp&eacute;rience
</b></h3><div>
<p></p><p>At least 5 years of relevant experience in front office private banking.</p><p></p>
</div><h3 class="jobSectionHeader"><b>
Comp&eacute;tences recherch&eacute;es
</b></h3><div>
<p></p><ul><li>Good communication and interpersonal skills.</li><li>Ability to work under stressful and fast pace environment</li><li>Customer oriented, self-motivated and meticulous</li></ul></div><p></p><h3 class="jobSectionHeader"><b><br>
Outils informatiques
</b></h3><div>
<p></p><ul><li>Proficiency in Microsoft Excel, Word, PowerPoint and other PC applications.</li></ul><p>
Knowledge of S2i a strong asset</p><p></p>
</div><h3 class="jobSectionHeader"><b>
Langues
</b></h3><p>
Excellent command of English mandatory. French is a strong asset.</p></div>

RM Assistant H/F

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