client service professional

Principal Financial Group

<div>What You'll Do:

We're looking to hire a client service professional to fill our Client Service Manager position within our Small Midmarket Business (SMB) Unit. With your role, you&rsquo;ll demonstrate your retirement knowledge to partner with clients, financial advisors and internal partners to answer questions, creatively tackle problems, and proactively offer solutions. 
Here&rsquo;s a few examples of the kinds of things you&rsquo;ll do: 
<div></div><ul><li>
Establish and maintain effective relationships with Retirement plan clients, to ensure growth in retirement savings, profitability for all partners and to retain assets. Partner with retirement plan service representatives to enhance relationships between customers and the company.
</li><li>Independently deliver accurate and timely retirement plan administrative and marketing services. Proven ability to prioritize and resolve a high volume of client inquiries within a structured phone queue environment.
</li><li>Communicate efficiently with internal and external customers. Identify customers expectations and develop a strong working relationship. Conduct meetings with customers, plan service representatives, and attorneys.
</li><li>Market company products and services supporting multiple product lines. Maintain profitability goals by focusing marketing efforts and allocation of resources on the most profitable customers. Collaborate with clients and advisors on best practice solutions that our systems and processes are crafted to efficiently deliver.
</li><li>Use creativity, problem solving skills, and product knowledge for successfully arriving at solutions for retaining clients at risk and resolving sophisticated client issues. Provide timely information and feedback to customers and management. Thoroughly detail key decisions as they relate to plan and contract decisions.
</li><li>Manage Retirement plan services (e.g. reports, compliance, benefit payments) for customers. Anticipate customer needs and assist them with complex plan administration including education and consulting on plan design, compliance, and plan member services.</li><li>
Assist with the training and mentoring of personnel on Retirement services. Serve as a subject matter expert for high level retirement topics.</li><li>
Perform other job-related duties and special projects as the need arises.</li></ul>
Who You Are:
<ul><li>Requires bachelor's degree or equivalent experience, plus 4+ years related experience.</li><li>
Experience working within the retirement industry, specifically within Defined Contributions.</li><li>
Requires strong written and verbal communication, interpersonal, basic math, organizational, reading comprehension, interpretation, negotiation, analytical, and problem-solving skills.</li><li>
Rare overnight travel may be required to conduct customer meetings independently.</li><li>
Requires extensive knowledge and understanding of plan and contract documents, manuals, procedures, and company products and services.</li><li>
Requires business unit knowledge and technical skills, including knowledge of all products, regulations, and laws.</li><li>
Have ability to balance working independently with working in a team environment.</li><li>
Possess a basic understanding of accounting and recordkeeping systems and PC applications.</li><li>
Be able to coordinate a large volume of customer activities.</li></ul>
Salary Range Information: Salary ranges below reflect targeted base salaries. Non-sales positions have the opportunity to participate in a bonus program. Sales positions are eligible for sales incentives, and in some instances a bonus plan, whereby total compensation may far exceed base salary depending on individual performance. Actual compensation for all roles will be based upon geographic location, work experience, education, licensure requirements and/or skill level and will be finalized at the time of offer. Salary Range: $54000 - $98400 / year Time Off Program: Flexible Time Off (FTO) is provided to salaried (exempt) employees and provides the opportunity to take time away from the office with pay for vacation, personal or short-term illness. Employees don&rsquo;t accrue a bank of time off under FTO and there is no set number of days provided. Pension Eligible: Yes Additional Information:
<div>
Work Environment</div><div>
This role offers in-office, hybrid (blending at least three office days in a typical workweek), and remote work arrangements.</div><div></div><div> 
Work Authorization/Sponsorship
</div><div>At this time, we're not considering candidates that need any type of immigration sponsorship (additional work authorization or permanent work authorization) now or in the future to work in the United States? This includes, but IS NOT LIMITED TO: F1-OPT, F1-CPT, H-1B, TN, L-1, J-1, etc. For additional information around work authorization needs please use the following links.</div><div></div><div> 
Nonimmigrant Workers and Green Card for Employment-Based Immigrants</div><div></div><div> 
Investment Code of Ethics
</div><div>For Principal Global Investors positions, you&rsquo;ll need to follow an Investment Code of Ethics related to personal and business conduct as well as personal trading activities for you and members of your household. These same requirements may also apply to other positions across the organization.</div><div></div><div> 
Experience Principal
</div><div>At Principal, we value connecting on both a personal and professional level. Together, we&rsquo;re imagining a more purpose-led future for financial services &ndash; and that starts with you. Our success depends on the unique experiences, backgrounds, and talents of our employees. And we support our employees the same way we support our customers: with comprehensive, competitive benefit offerings crafted to protect their physical, financial, and social well-being. Check out our careers site to learn more about our purpose, values and benefits.</div><div></div><div> 
Principal is an Equal Opportunity Employer
</div><div>All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.</div>
Posting Window: We will accept applications for 3 full days following the Original Posting Date, after which the posting may remain open or be removed based upon applications received. If we choose to post the job again, we will accept additional applications for at least 1 full day following the Most Recently Posted Date. Please submit applications in a timely manner as there is no guarantee the posting will be available beyond the applicable deadline. Date First Posted (TTF): 10/24/2025 Latest Post Date: Careers - US: 10/24/2025
LinkedIn Remote Hashtag
: #LI-Remote</div>

Client Service Manager

BRAINSELL W.L.L.

A Client Servicing job in an advertising agency focuses on being the primary contact between the client and the agency, acting as a bridge by managing relationships, understanding client needs, overseeing campaign execution, and ensuring client satisfaction while delivering strategic marketing solutions. Key responsibilities include managing client expectations, facilitating communication with internal agency teams, overseeing budgets, analyzing market trends, and ultimately driving business goals for the client through effective advertising strategies.Key Responsibilities<ul><li>Client Relationship Management:</li></ul>Develop and maintain strong, trusting relationships with clients by understanding their business, industry, and challenges.<ul><li>Primary Communication:</li></ul>Serve as the main point of contact, clearly communicating client needs, feedback, and expectations to the agency's creative and strategy teams.<ul><li>Strategic Planning:</li></ul>Help clients develop business goals and then translate those goals into effective advertising strategies and campaigns.<ul><li>Project Management:</li></ul>Oversee account teams across various disciplines, manage project timelines, and ensure the timely delivery of high-quality work.<ul><li>Budget Management:</li></ul>Supervise account finances and ensure that projects stay within the allocated budget.<ul><li>Market &amp; Trend Analysis:</li></ul>Research and analyze market trends, industry developments, and competitor activities to inform client strategies.<ul><li>Feedback &amp; Iteration:</li></ul>Gather client feedback, analyze campaign performance, and derive actionable insights to continuously improve marketing efforts.<ul><li>Problem Solving:</li></ul>Act as a problem-solver, proactively addressing issues and finding solutions to meet client objectives.Key Skills<ul><li>Communication:</li></ul>Excellent listening, speaking, and writing skills to facilitate clear and effective communication.<ul><li>Relationship Building:</li></ul>Strong interpersonal skills to build and maintain rapport with clients and colleagues.<ul><li>Strategic Thinking:</li></ul>Ability to analyze situations, think critically, and develop effective strategies to achieve client goals.<ul><li>Organization &amp; Time Management:</li></ul>Skilled at juggling multiple tasks, managing tight deadlines, and keeping projects organized.<ul><li>Diplomacy:</li></ul>Ability to navigate differences and work effectively with both clients and creative teams.<ul><li>Curiosity &amp; Adaptability:</li></ul>A keen interest in new trends, technologies, and a flexible approach to changing market conditions.Job Type: Full-timePay: From BD300.000 per monthEducation:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>Advertising Agency : 2 years (Preferred)</li></ul>

Client Servicing

CMA CGM

CMA CGM Group, founded by Jacques R. Saadé, is a leading worldwide shipping & logistics group.
 
Now headed by Rodolphe Saadé, CMA CGM reinvents transport and logistics to offer an integrated maritime, port, and land service that exceeds customers' expectations.
 
Present in over 160 countries through 755 offices and 750 warehouses, equipped with a young and diverse fleet of 511 vessels, CMA CGM serves 420 of the world's 521 commercial ports and operates on more than 200 shipping lines. The group currently employs 110,000 people worldwide, including nearly 2,400 in Marseille, in its headquarters at Marseilles.
 
Role & Responsibilities: 
Serve the customer in all queries and requirements and inform him/her on any shortcomings based on initial conditions (cost, delay...), according to Group business requirements,
 Coordinate internally and/or respond to customer queries related to shipment
 Monitor shipment according to customer status and track & trace upon delivery
 Record and update information on customer profiles
 
Qualifications: 
Bachelor’s degree in a relevant field (preferably in Logistics, International Trade, or Business Administration),
 Minimum 2 years of professional experience in a Customer Service role within the logistics/shipping industry,
 Strong ability to manage multiple tasks and priorities effectively,
 Proactive approach with strong problem-solving and communication skills,
 
Fluency in written & verbal English is a must (part of the interview will take place in English),
 
Able to work in the office 4 days per week (hybrid) in Istanbul.
 
What we offer: 
Working in an agile, flexible, digital, and social culture
 Flexible working hours
 Working 40 hours a week
 Hybrid working
 Birthday day off
 Fruit Day: every Wednesday
 Happy hours
 Yearly bonus
 Transportation
 Life insurance
 Meal Allowance (Cash/monthly)
 Employee Assistance Program
 
During the recruitment process, the personal data you provide in your CV is processed for purposes including contacting you, implementing human resources policies and procedures, managing candidate selection and placement processes, conducting reference checks, and ensuring security. For more detailed information about how your data is processed, please refer to our Employee Candidate Privacy Notice.
 
We have zero tolerance for inequality and are deeply committed to fostering Diversity, Equity, and Inclusion (DE&I) at every level of our organization. As HR and business partners, we actively drive and support initiatives that build a more inclusive and equitable workplace for all.
 
Come along on CMA CGM's adventure!

Customer Service Professional

Marriott International

<div>
 DUTIES AND RESPONSIBILITIES:
 <ul>
 <li>Answers incoming calls.</li>
 <li>Directs call to guest rooms, staff, or departments through the switchboard or PBX system.</li>
 <li>Places outgoing calls.</li>
 <li>Receives messages and deliver the same in timely and efficient manner.</li>
 <li>Logs all service requests, defects, incidents in GXP</li>
 <li>Provides information about hotel services to guests.</li>
 <li>Understand the telephone operator board or PBX switchboard operations.</li>
 <li>Knows what action to take when an emergency call is required.</li>
 <li>Monitors automated systems including CCTV when engineering and maintenance department is closed.</li>
 <li>Ensure room service orders are taken efficiently and accurately to be delivered as requested on time.</li>
 <li>Assists in reporting telephone equipment or service complaints and problems.</li>
 <li>Trains or assists with training new telephone operators in performance of job duties.</li>
 <li>To be fully aware of and adhere of health and safety, fire and bomb threat procedures.</li>
 <li>Multitasking abilities will always come in handy, because a switchboard operator may be asked to do other jobs as well.</li>
 <li>Must be polite and courteous while answering the phone.</li>
 <li>Keep records of calls placed and received by all departments and recording the call charges.</li>
 <li>Update all necessary information on the PMS /Opera.</li>
 <li>Upload all registered guests in house in CID (Criminal Investigation Department) system.</li>
 </ul>
</div>

At Your Service

Brady Corporation

<div>Company 
Brady Corporation is an international manufacturer and marketer of complete solutions that identify and protect people, products and places. Brady's products help customers increase safety, security, productivity and performance and include high-performance labels, signs, safety devices, printing systems and software. Founded in 1914, the Company has a diverse customer base in electronics, telecommunications, manufacturing, electrical, construction, medical, aerospace and a variety of other industries. Brady is headquartered in Milwaukee, Wisconsin employing approximately 5,700 people in its worldwide businesses. 
Job description 
The aim of your Job is to provide a first-class service to our customers whenever and however they contact us. You develop a closer relationship with our Customers and Sales Team, using a proactive approach to help drive sales through our Business. Furthermore, you maintain a close relationship with all other members of the Brady offer sales team to reach our common KPI&rsquo;s and sales targets.
Your Tasks:
<ul><li>Dedicated to meeting the expectations and requirements of our Internal and External customers, by responding to incoming contact through telephone and e-mail within agreed timeframe</li>
<li>Use time effectively and efficiently to process all incoming orders or queries</li>
<li>Communicate at all times with the customer on delivery times and dates by liaising with internal suppliers when appropriate</li>
<li>Handle customer complaints as well as other queries (e.g. invoices) and solve difficult problems with effective solutions in accordance with Brady Organizational procedures</li>
<li>Calculate quotes on behalf of customers and sales team</li>
<li>Account set up and amendments to customer records as specified by customers and sales team</li>
<li>Promote sales of Brady products &amp; services through order building, therefore maximizing the sales opportunities as presented throughout</li>
<li>Demonstrate a professional attitude at all times</li>
<li>Provide sales support (as defined) for internal and external sales team</li>
<li>Understand how our solutions fit into the market place to support customers with product advice and knowledge</li>
<li>Liaise with internal suppliers on behalf of customers when resolving queries on delivery and complaints</li>
<li>Use the Brady CRM tool to effectively communicate new companies, contacts, lead generation, business opportunities and assign tasks to the appropriate channels, as defined</li>
<li>Actively review the open order book to ensure all orders ship in a timely manner</li>
<li>To attend exhibitions, meetings and training sessions to support the Brady offer as required</li>
</ul>
 
Profile 
<ul>
<li>Team-orientated personality with problem solving talent</li>
<li>Minimum 5 years of experience in an office Customer Service role, dealing with colleagues from different countries</li>
<li>A good understanding of Excel, including the creation of formulas, knowledge of Tiger 3 and SAP software systems</li>
<li>Excellent communication skills (fluent in the local language and confident use of the English language)</li>
<li>Certainly, a can-do attitude, quick learner and can demonstrate commercial thinking as well as strong customer focus</li>
<li>Logical thinkers &ndash; we sometimes need to be detectives and look outside of the norm to find route causes of issues or find a quick solution for a customer</li>
</ul>
 
We offer 
 
Brady is an inspiring place to work at. You will be part of a team of professionals, all driven by a desire to innovate and always to improve. Brady offers a challenging environment encouraging out of the box thinking. Next to that we offer:
<ul><li>Entry into a fast-growing, international company</li>
<li>A permanent employment contract</li>
<li>Detailed onboarding in your new area of responsibility</li>
<li>An open, honest working environment in which we attach great importance to a good team atmosphere and mutual support</li>
<li>An interesting field of activity, prospects and space to act independently</li>
</ul>
 
Contact 
 
Please apply using our ATS system.</div>

MIRA Construction

<div>We are building a team of skilled professionals to manage the reception area for our company, which serves high-level clients. This team will be responsible for creating a welcoming and professional environment, handling client communications, and ensuring that all interactions meet our company's high standards of service.
As a Client Relations Receptionist you will be responsible for:
Welcoming and Greeting Clients: Warmly welcome high-profile clients and visitors, ensuring a professional and exceptional first impression.
Managing Appointments: Coordinate and manage schedules, ensuring timely and seamless appointments and meetings for clients and executives.
Client Communication: Handle phone calls, emails, and correspondence with high-level clients, providing accurate information and exceptional customer service.
Maintaining the Reception Area: Ensure the reception area is always neat, professional, and reflective of the company&rsquo;s standards.
Assisting with Client Requests: Address and fulfill client requests promptly, coordinating with other departments as necessary.
Handling Confidential Information: Manage sensitive client information with the utmost discretion and confidentiality.
Supporting Administrative Tasks: Provide administrative support to senior management and other departments as needed.
Requirements<ul>
<li>
Proficiency in English (spoken and written);</li>
<li>Prior experience in customer service, hospitality, or aviation.</li>
<li>Customer Service Skills: Exceptional interpersonal and communication skills</li>
<li>Ability to work effectively in a team environment.</li>
<li>Willingness to collaborate with colleagues to ensure smooth operations.</li>
<li>Sensitivity to diverse cultures and backgrounds</li>
<li>Ability to interact respectfully with passengers from various countries and cultures.</li></ul></div>

Receptionist ( German Speaker)

Aptitude Migration Pty Ltd

The Front Desk Officer serves as the first point of contact for clients and visitors, ensuring a professional reception experience while supporting administrative, sales, and counseling functions. This role is key to maintaining front-desk efficiency, managing client interactions, and assisting in daily operational coordination across departments.Key Responsibilities:Client Reception &amp; Front-Desk Management<ul><li>Welcome and register all walk-in clients and visitors in the CRM/front-desk system.</li><li>Maintain a clean, organized, and brand-compliant reception area.</li><li>Handle calls, manage appointments, and ensure smooth client flow.</li><li>Supervise office support staff for front area readiness and supplies.</li><li>Track and report daily client footfall to the CSR Team Lead.</li></ul>Administrative &amp; Documentation Support<ul><li>Assist clients with form filling, scanning, and document submission.</li><li>Maintain accurate records, files, and front-desk documentation.</li><li>Ensure all assigned administrative tasks are completed and reported daily.</li></ul>Sales &amp; Marketing Assistance<ul><li>Manage active campaign leads and route them to relevant teams.</li><li>Support marketing and sales campaigns through follow-ups and coordination.</li><li>Help achieve attendee and conversion targets for events and promotions.</li></ul>Client Assistance &amp; Counseling Support<ul><li>Provide basic service information and assist with appointment scheduling.</li><li>Support counselors in client follow-ups and documentation queries.</li><li>Meet daily call targets and maintain updated client logs.</li></ul>Performance Targets &amp; KPIs<ul><li>Achieve monthly targets.</li><li>Complete assigned call targets and support overall branch performance goals.</li></ul>Professionalism &amp; Conduct<ul><li>Maintain professional grooming, punctuality, and service etiquette.</li><li>Follow company dress code and uphold reception standards.</li><li>Exhibit a positive, client-focused attitude and ethical behavior.</li></ul>Reporting &amp; Coordination<ul><li>Report daily activities, attendance, and service metrics to the CSR Team Lead.</li><li>Coordinate with BSM, counseling, and marketing teams for operational alignment.</li><li>Escalate client issues or operational concerns promptly.</li></ul>Qualifications &amp; Skills:<ul><li>Bachelor&rsquo;s degree in Business Administration, Communications, or related field.</li><li>1&ndash;3 years of front-desk or client service experience.</li><li>Excellent communication and interpersonal skills.</li><li>Strong organizational, multitasking, and reporting abilities.</li><li>Proficient in MS Office and CRM systems.</li><li>Professional demeanor and client-oriented mindset.</li></ul>Job Type: Full-timePay: Rs35,000.00 - Rs45,000.00 per monthWork Location: In person

Front Desk Officer

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