client service representative

Full Service CPA Firm

Job Overview We are a fast gwoing CPA based in Irvine and Long Beach area seeking a motivated and results-driven Business Development and Client Service Representative to join our dynamic team. This position offers an attractive based salary plus commission. In this role, you will be responsible for identifying new business opportunities, building relationships with potential clients, and driving the growth of our company. The ideal candidate will possess strong skills in sales and customer relationship management, with a keen ability to strategize and negotiate effectively.Duties<ul><li>Identify and pursue new business opportunities through research and networking.</li><li>Develop and maintain relationships with prospective clients to understand their needs and present tailored solutions.</li><li>Utilize Salesforce and other CRM software to track leads, manage customer interactions, and report on sales activities.</li><li>Collaborate with marketing teams to align strategies for lead generation and brand awareness.</li><li>Conduct strategic planning sessions to identify market trends and potential areas for expansion.</li><li>Negotiate contracts and close deals while ensuring customer satisfaction throughout the process.</li><li>Manage projects related to business development initiatives, ensuring timely execution and delivery of services.</li><li>Provide feedback to management on market trends, competitive landscape, and customer insights.</li></ul>Requirements<ul><li>Proven experience in business development or sales roles, preferably within a relevant industry.</li><li>Proficiency in Salesforce or similar CRM software is essential for tracking sales activities.</li><li>Strong understanding of strategic planning principles and their application in business growth.</li><li>Excellent negotiation skills with the ability to influence decision-makers effectively.</li><li>Demonstrated project management capabilities with a focus on achieving results.</li><li>Exceptional customer relationship management skills to foster long-term partnerships.</li><li>Familiarity with marketing strategies that drive lead generation is a plus.</li><li>Strong communication skills, both verbal and written, with an ability to present ideas clearly. Join us as we expand our reach in the market and make a significant impact through innovative solutions!</li></ul>Job Type: Full-timePay: $52,000.00 - $100,000.00 per yearBenefits:<ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Flexible schedule</li><li>Health insurance</li><li>Paid time off</li></ul>Ability to Commute:<ul><li>Irvine, CA 92612 (Required)</li></ul>Ability to Relocate:<ul><li>Irvine, CA 92612: Relocate before starting work (Required)</li></ul>Willingness to travel:<ul><li>25% (Preferred)</li></ul>Work Location: In person

Sales, Marketiing, Business Development & Client Service Representative

JAZAK BUILDERS

Job Title: Customer Service Representative (Female) Company: Jazak Builders(Canada) Location: Johartown Lahore Job Type: Full-Time Work Schedule: Monday to Saturday, 6:00 PM to 3:00 AMAbout Us:Jazak Builders is a dynamic construction company dedicated to delivering high-quality projects and exceptional customer experiences. We are seeking a skilled and professional Female Customer Service Representative to join our team and provide outstanding support to our clients.Job Description:We are looking for a Female Customer Service Representative with excellent communication skills to handle customer inquiries via text, calls, and emails. The ideal candidate will be responsible for addressing and resolving customer queries efficiently, ensuring client satisfaction, and maintaining a positive company image.Key Responsibilities:<ul><li>Respond promptly to customer inquiries via text messages, phone calls, and emails.</li><li>Provide accurate information about Jazak Builders&rsquo; services, projects, and policies.</li><li>Resolve customer issues and complaints in a professional and timely manner.</li><li>Maintain detailed records of customer interactions and follow-ups.</li><li>Collaborate with internal teams to ensure customer queries are addressed effectively.</li><li>Uphold a high standard of customer service to enhance client satisfaction and loyalty.</li></ul>Requirements:<ul><li>Gender: Female.</li><li>Experience: Previous experience in customer service or a similar role is preferred.</li><li>Communication Skills: Excellent verbal and written communication skills in English.</li><li>Technical Skills: Proficiency in handling emails, text messaging platforms, and basic computer applications.</li><li>Availability: Must be available to work full-time from 6:00 PM to 3:00 AM, Monday to Saturday.</li><li>Soft Skills: Strong problem-solving abilities, patience, and a customer-centric attitude.</li><li>Language: Fluency in English; additional languages are a plus.</li></ul>Benefits:<ul><li>Competitive salary (details to be discussed during the interview process).</li><li>Opportunity to work with a growing and reputable company.</li><li>Supportive team environment with opportunities for professional growth.</li></ul>How to Apply:Interested candidates are invited to submit their resume.Job Type: Full-timePay: Rs60,000.00 - Rs70,000.00 per monthApplication Question(s):<ul><li>Do you have strong English speaking and writing skills?</li></ul>Experience:<ul><li>CSR: 2 years (Required)</li></ul>Work Location: In person

CSR - Customer Service Representative

HitroTech

We&rsquo;re Hiring: Customer Service RepresentativeWe are looking for a Customer Service Representative (CSR) to join our growing team. The ideal candidate will be responsible for handling customer inquiries, providing excellent support, and ensuring a smooth customer experience. If you are proactive, empathetic, and a great communicator, we&rsquo;d love to hear from you.Key Responsibilities<ul><li>Respond to customer inquiries via phone, email, and chat in a timely manner</li><li>Provide accurate information about products, services, and processes</li><li>Resolve customer issues with professionalism and empathy</li><li>Maintain customer records and update CRM systems</li><li>Collaborate with internal teams to ensure customer satisfaction</li><li>Follow up with customers to ensure their concerns are fully addressed</li><li>Prepare and share daily/weekly reports on customer interactions</li></ul>Requirements<ul><li>Previous experience in customer support or client-facing roles preferred</li><li>Excellent verbal and written English communication skills</li><li>Strong problem-solving ability and attention to detail</li><li>Ability to multitask and manage time effectively</li><li>Comfortable working independently and within a team</li><li>Familiarity with CRM tools (HubSpot, Zendesk, Salesforce, or similar) is a plus</li><li>Punctual, reliable, and customer-focused mindset</li></ul>Benefits&#9989; Competitive salary package &#9989; Growth opportunities within the company &#9989; Incentives based on performance &#9989; Supportive and learning-focused environment &#9989; Paid annual leave and company eventsWork ScheduleTimings: 6:00 PM &ndash; 3:00 AM Location: Jauharabad, Pakistan (77F8+X87 Joharabad, 41200)How to ApplySend your CV to hr@hitrotech.com with the subject line &ldquo;Customer Service Representative Application&rdquo;.Job Type: Full-timeApplication question(s):<ul><li>Salary Expectations</li></ul>Experience:<ul><li>CSR: 1 year (required)</li></ul>Location:<ul><li>Northwich CW8 2SY (required)</li></ul>Work Location: In person

Customer Service Representative

Shafi Group limited

About Us: At Marketing Max Ltd., we are a leading marketing company dedicated to delivering innovative advertising solutions to our clients. Our mission is to enable businesses to connect with their target audience effectively and efficiently through tailored strategies that maximize their return on investment. We pride ourselves on our dynamic work environment and focus on teamwork, creativity, and results-driven solutions.Job Overview:As a Customer Service Representative at Marketing Max Ltd., you will be the frontline liaison between our clients and our internal teams. Your primary responsibility will be to ensure that clients receive excellent service and support concerning our digital marketing services, including SEO, social media management, content marketing, and analytics. You will address inquiries, resolve issues, and help clients maximize the value of our services.Key Responsibilities:Client Communication:<ul><li>Respond to client inquiries via phone, email, and chat in a timely and professional manner.</li><li>Provide clear explanations and guidance regarding our digital marketing services, processes, and policies.</li><li>Maintain an empathetic and positive attitude when addressing client concerns.</li></ul>Issue Resolution:<ul><li>Diagnose and troubleshoot client issues related to digital marketing campaigns and services.</li><li>Collaborate with relevant internal teams (e.g., marketing, IT) to resolve complex issues efficiently.</li><li>Follow up with clients to ensure their issues are resolved and satisfaction is achieved.</li></ul>Client Onboarding:<ul><li>Assist in the onboarding process for new clients by guiding them through our services and helping them understand how to get started.</li><li>Provide training and resources to clients to help them utilize our tools and platforms effectively.</li></ul>Feedback Management:<ul><li>Collect and analyze client feedback to identify areas for improvement in our services.</li><li>Communicate client feedback to internal teams to enhance service offerings and client experience.</li></ul>Documentation and Reporting:<ul><li>Maintain accurate records of client interactions, inquiries, and transactions in our customer relationship management (CRM) system.</li><li>Prepare regular reports on customer service metrics and feedback trends.</li></ul>Continuous Learning:<ul><li>Stay updated on industry trends and digital marketing best practices to provide informed support to clients.</li><li>Participate in ongoing training and development opportunities to enhance your skills and knowledge.</li></ul>Qualifications:<ul><li>Bachelor&rsquo;s degree in business, Marketing, or a related field (preferred).</li><li>Proven experience in customer service or a related field, preferably within a digital marketing environment.</li><li>Strong understanding of digital marketing concepts and tools (e.g., SEO, PPC, social media).</li><li>Excellent communication and interpersonal skills, both written and verbal.</li><li>Problem-solving skills and the ability to think critically.</li><li>Proficiency in CRM software and Microsoft Office Suite (Excel, Word, Outlook).</li><li>Ability to work in a fast-paced environment and manage multiple tasks effectively.</li></ul>Why Join Us:<ul><li>Opportunity to work in a dynamic and growing industry.</li><li>Supportive and collaborative team environment.</li><li>Ongoing professional development and training opportunities.</li><li>Competitive salary and benefits package.</li></ul>How to Apply:If you are passionate about customer service and advertising and ready to join a team that values innovation and results, we want to hear from you! Please submit your resume and a cover letter detailing your relevant experience and explaining why you would be a great f it for this role to hr@marketingmax.co.uk. with the subject line &ldquo;Customer Service Representative Application &ndash; [Your Name].&rdquo;Marketing Max Ltd. is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.Job Types: Full-time, Contract Contract length: 12 monthsPay: Rs60,000.00 - Rs70,000.00 per monthAbility to commute/relocate:<ul><li>Lahore: Reliably commute or planning to relocate before starting work (Preferred)</li></ul>Education:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>Relevant: 3 years (Preferred)</li></ul>Language:<ul><li>English (Preferred)</li></ul>Work Location: In person

Web Applications & Data Integration Company

Job Summary: We are seeking a dedicated and personable Customer Service Representative to join our team. The ideal candidate will act as a liaison between the company and its customers, ensuring excellent service standards, responding efficiently to customer inquiries, and maintaining high customer satisfaction. Key Responsibilities:<ul><li>Respond promptly and professionally to customer inquiries via phone, email, chat, or in person.</li><li>Resolve product or service problems by clarifying the customer&rsquo;s complaint, determining the cause, selecting the best solution, and following up to ensure resolution.</li><li>Maintain customer records by updating account information in the CRM system.</li><li>Process orders, forms, applications, and requests accurately.</li><li>Follow communication procedures, guidelines, and policies.</li><li>Escalate unresolved issues to the appropriate internal teams.</li><li>Provide feedback on the efficiency of the customer service process.</li><li>Handle returns or exchanges in accordance with company policies.</li><li>Maintain a positive, empathetic, and professional attitude toward customers at all times.</li></ul>Qualifications:<ul><li>Bachelor's degree in relevant field</li><li>Proven customer support experience or experience as a client service representative.</li><li>Strong phone contact handling skills and active listening.</li><li>Familiarity with CRM systems and practices is a plus.</li><li>Excellent communication and presentation skills.</li><li>Ability to multi-task, prioritize, and manage time effectively.</li><li>Problem-solving skills and attention to detail.</li></ul>Location: College Road, Lahore. Job Type: Full Time Job Timing: Night Shift,9pm to 6am PKTJob Type: Full-timeApplication Question(s):<ul><li>How many years of experience do you have as a CSR?</li><li>Are you willing for night shift?</li><li>What is your current salary?</li><li>What is your expected salary?</li></ul>Education:<ul><li>High School (Required)</li></ul>Language:<ul><li>English (Required)</li></ul>Work Location: In person

Infiniserve IT Solutions Inc.

Key Responsibilities:Respond promptly to customer inquiries via phone, email, chat, or social media.Identify and assess customers' needs to achieve satisfaction.Handle customer complaints, provide appropriate solutions and alternatives within the time limits, and follow up to ensure resolution.Follow communication procedures, guidelines, and policies.Provide feedback on the efficiency of the customer service process.Collaborate with internal teams (technical, sales, logistics) to resolve customer issues.Required Skills &amp; Qualifications:Bachelor's degree in any discipline (preferred).Proven customer support experience or experience as a client service representative.Strong phone contact handling skills and active listening.Excellent communication and presentation skills.Prior experience in customer service or support roles is an advantage.Preferred Qualifications:<ul><li>Both fresher and experienced candidates can apply for this customer service role.</li></ul>Experience in telecom, BPO, and Telesales industries is a plus.Fluency in English and HindiSend me your cv onEmail- Prerna@infiniserveitsolutioninc.comcontact no.- 9430049605Job Types: Full-time, Permanent, FresherPay: &#8377;20,365.63 - &#8377;31,184.38 per monthBenefits:<ul><li>Health insurance</li><li>Life insurance</li><li>Paid sick time</li><li>Provident Fund</li></ul>Language:<ul><li>Hindi (Preferred)</li><li>English (Required)</li></ul>Work Location: In personSpeak with the employer +91 9430049605

Customer Service Representative {CCR}

BELL OCEANIC COMMUNICATIONS (SMC-PVT LTD)

B2B Sales Executive / Customer Sales Representative Location: Rawalpindi Company: Bell Oceanic Communications (SMC-PVT) Ltd.We are hiring a B2B Sales Executive / Customer Sales Representative to build strong business relationships and provide tailored solutions to our clients. If you have great communication skills and a passion for sales, this role is for you!Key Responsibilities:<ul><li>Manage and grow business client relationships</li><li>Respond to client inquiries with timely, professional solutions</li><li>Support clients with account, billing, and service questions</li><li>Identify upselling and cross-selling opportunities</li><li>Collaborate with internal teams to ensure client success</li></ul>Qualifications:<ul><li>Bachelor&rsquo;s degree (Business, Marketing, or related field preferred)</li><li>Experience in sales or customer service (B2B preferred)</li><li>Excellent communication and problem-solving skills</li><li>Ability to manage multiple client needs</li><li>Positive, client-focused attitude with eagerness to learn</li></ul>What We Offer:<ul><li>Competitive salary</li><li>Growth and career advancement opportunities</li><li>Supportive, collaborative work environment</li></ul>Apply now to join our dynamic sales team and grow your career with us!Job Type: Full-timeEducation:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>CSR: 1 year (Preferred)</li></ul>Location:<ul><li>Rawalpindi (Preferred)</li></ul>Work Location: In person

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Sales, Marketiing, Business Development & Client Service Representative

CSR - Customer Service Representative

Customer Service Representative

Customer Service Representative

CSR

Customer Service Representative {CCR}

Customer Service Representative