client service representative

Al Fares International Tents and construction metal llc

Job Opportunity &ndash; Client Service Representative Location: Riyadh, Saudi Arabia Company: Al Fares International Tents &amp; Construction Metal LLCAl Fares International Tents &amp; Construction Metal LLC is a leading company in the Gulf region, specializing in aluminum and steel structures, prefabricated buildings, and customized tent solutions across the GCC. With a strong reputation for quality, innovation, and reliability, we are expanding and seeking a talentedClient Service Representative to join our Riyadh branch.Key Responsibilities:<ul><li>Act as the primary point of contact for clients and ensure high-quality service delivery.</li><li>Handle client inquiries, prepare quotations, and follow up on proposals.</li><li>Coordinate with internal teams (engineering, logistics, and installation) to meet project timelines.</li><li>Support in project documentation, contracts, and invoicing.</li><li>Build and maintain strong relationships with new and existing clients.</li><li>Provide after-sales support and ensure client satisfaction.</li></ul>Required Skills &amp; Experience:<ul><li>Bachelor&rsquo;s degree in Business Administration, Marketing, or related field (preferred).</li><li>3&ndash;5 years of experience in client service, sales, or project coordination (construction, tents, or prefabricated structures industry preferred).</li><li>Strong communication and interpersonal skills.</li><li>Ability to manage multiple projects and meet deadlines.</li><li>Proficiency in MS Office (Word, Excel, PowerPoint).</li><li>Fluent in English (Arabic is an advantage).</li></ul>What We Offer:<ul><li>Competitive salary package.</li><li>Career growth opportunities within a leading regional company.</li><li>Dynamic and professional work environment.</li></ul>Interested candidates are invited to send their CV to: vacancy@alfaresintl.comJob Type: Full-time

Client Service Representative

Silver Smith Business Solutions

Job Description: Client Service Representative ( Philipines language speaking Female) Company: Silver Smith Business Solutions Location: Dubai, UAE Position Type: Full-Time Compensation: Base Salary + CommissionApplication Deadline: September 30, 2025About Silver Smith Business SolutionsSilver Smith Business Solutions is a premier typing center in Dubai, helping expatriates and entrepreneurs simplify business setup and immigration processes. We specialize in trade licenses, visa applications, labor cards, document attestation, and certified translations&mdash;using UAE government portals such as DET, GDRFA, MoHRE, and MOFAIC. Our mission is to provide smooth, client-focused services while ensuring compliance and efficiency for startups, investors, and professionals in the UAE.Job OverviewWe are looking for a Philipines language -speaking Client Service Representative to join our growing team. The role involves assisting clients with every step of their business setup and immigration journey&mdash;from choosing the right business structure (LLC, Free Zone, Sole Proprietorship) to handling visa applications, labor card processing, attestations, and translations.Fluency in Tagalog and English is essential, as many of our clients come from the Philippines and Southeast Asia. The candidate will also function as a Public Relations Officer (PRO), ensuring proper document preparation, portal submissions, and compliance with UAE regulations.This is a full-time role with a competitive salary plus attractive commission.Key ResponsibilitiesClient Consultation<ul><li>Guide clients on UAE business structures (LLC, Free Zone, Sole Proprietorship).</li><li>Advise on visa types (Investor, Employment, Golden Visa), costs, and 2025 updates.</li><li>Explain attestation and translation requirements for legal documents.</li></ul>Document Preparation &amp; Submission<ul><li>Handle trade license applications, MoHRE registrations, Ejari, and other official paperwork.</li><li>Process visa applications through GDRFA and Amer portals (Emirates ID, medicals, residency stamping).</li><li>Submit labor contracts and ensure MoHRE compliance.</li><li>Manage attestations and certified translations for documents like diplomas and marriage certificates.</li></ul>Government Portal Navigation<ul><li>Work with DET, GDRFA, MoHRE, Tasheel, and MOFAIC systems.</li><li>Assist clients with UAE PASS setup and submissions.</li></ul>Compliance &amp; Accuracy<ul><li>Review documents before submission to avoid rejections.</li><li>Verify passports, medical results, and financial proofs.</li></ul>Client Communication<ul><li>Provide clear and professional assistance in Tagalog and English.</li><li>Update clients on application status and explain UAE rules.</li></ul>Revenue Growth<ul><li>Recommend bundled services (e.g., visa + attestation packages).</li><li>Meet monthly service targets to earn commissions.</li></ul>Qualifications<ul><li>Languages: Fluent in Tagalog and English (spoken &amp; written). Arabic is a plus.</li><li>Gender: Male/Female .</li><li>Education: Bachelor&rsquo;s degree preferred; diploma with relevant experience accepted.</li><li>Experience:</li><li>1&ndash;2 years in typing center customer service, admin, or PRO roles in the UAE.</li><li>Typing center or government services experience is a plus.</li><li>Skills:</li><li>Strong organizational and communication skills.</li><li>Knowledge of Microsoft Office and UAE digital platforms (MoHRE app, UAE PASS).</li><li>Attention to detail for handling legal documents.</li><li>Certifications: PRO training (e.g., KHDA-approved) is an advantage; must be open to training.</li><li>2025 Requirements: Familiarity with updated UAE regulations (e.g., Emiratisation, digital attestation).</li></ul>Compensation &amp; Benefits<ul><li>Base Salary: AED 1,500&ndash;2,000/month (depending on experience).</li><li>Commission: 5&ndash;10% per client service, with potential to earn AED 2,000&ndash;5,000 extra per month.</li><li>Benefits:</li><li>UAE employment visa &amp; labor card sponsorship.</li><li>Health insurance (as per UAE labor law).</li><li>Paid annual leave and sick leave (per UAE labor law).</li><li>Training support (PRO courses, portal workshops).</li><li>Work Hours: 40&ndash;48 hours/week (8 hrs/day, 5&ndash;6 days/week).</li><li>Incentives: Extra bonuses for exceeding monthly targets.</li></ul>Job Type: Full-timePay: AED1,500.00 - AED2,000.00 per month

VCA Animal Hospitals

<div>VCA West Seattle Veterinary Hospital is a long established, AAHA-accredited, multi-doctor small animal practice in West Seattle. Our hospital is in a setting surrounded by water and mountains with big city amenities and a small town feel.
Salary is between $22 - $23 depending on experience.
VCA West Seattle is an AAHA-accredited, small animal practice situated in west Seattle, Washington. We are currently seeking a Veterinary Receptionist to join our team.
This is an exceptional full-time opportunity for an organized, motivated, and empathetic individual to join us in a very important support role for the enitre hospital. In this role, you will help our clients and their pets feel welcomed and appreciated! 
The ideal candidate should understand the importance of strong work ethics, dependability, teamwork, attention to detail, and strong communication skills. Our practice has a high paced atmosphere that provides exceptional client service, patient care, and education. We love pets and work together as a team to provide the best care for all our patients. At our hospital, we enjoy what we do and the wonderful team we work with and we are looking for a candidate that shares these same values.
Job Summary:
Meet and greet clients and their pets. Coordinate and represent all facets of client services. To
serve as a good will ambassador for the hospital.
Knowledge, Skills and Abilities:<ul><li>Excellent client service skills.</li><li>Excellent phone skills.</li><li>Computer skills preferred.</li><li>Must be friendly, outgoing, &ldquo;people-oriented.&rdquo;</li><li>Excellent communication skills.</li><li>Ability to work in a team oriented environment.</li><li>Well groomed, organized and detail oriented.</li><li>Ability to take direction.</li><li>Ability to handle money accurately and honestly.</li><li>Must possess sound decision making skills and multi-task while working in an</li></ul>
environment of stress.
Education and Experience:<ul><li>High School Diploma.</li><li>Must have experience working with the public, i.e. restaurant, retail or service business.</li><li>Experience in a veterinary hospital or other doctor&rsquo;s office is a plus.</li></ul>
Authority:<ul><li>Scheduling appointments.</li><li>Effective determination and scheduling of emergencies.</li><li>Authority to delay disputed charges until further reviewed by supervisor.</li><li>Authority to resolve client service issues within established guidelines.</li></ul>
Physical Requirements:<ul><li>Dependable attendance is required.</li><li>Any allergies to animals must be controllable through medication.</li><li>Must be able to lift 40 pounds.</li><li>Must be willing to work long or irregular hours under pressure conditions.</li><li>This position requires the ability to walk, bend, stand and reach constantly during a</li></ul>
minimum 8-hour day.<ul><li>Visual acuity sufficient to maintain accurate records, recognizes people and understands</li></ul>
written directions.<ul><li>Ability to speak and hear sufficiently to understand, give information in person and over</li></ul>
the telephone.<ul><li>Fine motor skills adequate for utilizing office equipment such as computers, telephones,</li></ul>
copiers, fax machines, etc.
Duties:
The following is a list of essential job requirements. This list may be revised at any time and
additional duties not listed here may be assigned as needed. Job functions and Job
Responsibility include:
1. Client Service
2. Answer Telephones and Make Appointments
3. Maintain Charts and Computer Records
4. Pharmacy and Retail Sales
5. Marketing Implementation
6. Maintenance/Housekeeping
7. Financial Responsibilities
Client Service:<ul><li>Agrees to practice the principles of the VCA Mission Statement, Three Steps of Service,</li></ul>
and VCA Standards of Client Service in the daily performance of job duties.<ul><li>Demonstrate excellent relations with clients/pets in waiting and/or exam rooms:</li><li>Ensure that clients and pets feel welcome and comfortable.</li></ul>
- Serve as &ldquo;Ambassadors&rdquo; - creating and maintaining goodwill for the hospital.<ul><li>Build rapport with clients.</li><li>Immediately greet clients and pets by name.</li><li>Quickly understand client needs and initiate the process of meeting those needs.</li><li>Help new clients completely fill out the registration form. Inform new clients about</li></ul>
services, etc. that your hospital offers.<ul><li>If there is a delay, i.e., the doctor is behind schedule, keep clients informed of</li></ul>
expected waiting time.<ul><li>Know enough about general animal husbandry and pet care to be able to educate</li></ul>
clients and to answer non-medical questions that the client may have or to inform
them of things their pet may need:<ul><li>General dietary requirements and feeding schedules.</li><li>Vaccines.</li><li>Dental care instructions.</li><li>Routine laboratory tests (i.e. stool exams, heartworm tests, urinalysis, leukemia</li></ul>
tests, etc.).<ul><li>Heartworm preventatives.</li><li>Housebreaking techniques.</li><li>General flea and tick control.</li></ul>
Generate, present and explain fee estimates for treatment/surgery to clients.<ul><li>Handles client complaints with concern and diplomacy.</li><li>Accurately communicates medical/surgical information to clients.</li><li>Send client cards and letters, i.e., thank you notes, sympathy cards, welcome cards, as</li></ul>
directed by management team.<ul><li>Prepare, distribute and explain client education materials.</li></ul>
Answer Telephones and Make Appointments:<ul><li>Exhibit a &ldquo;come in now&rdquo; attitude towards clients and patients.</li><li>Answers telephone promptly.</li><li>Encourage the client to make an appointment if the pet has any problem that is</li></ul>
concerning to either the client or you.<ul><li>Schedule appointments and other patient visits in appointment book, including re-check</li></ul>
appointments, surgeries, and drop offs.<ul><li>Reschedule any missed appointments.</li><li>Understand and use excellent telephone etiquette.</li><li>Call clients to confirm appointments, remind of missed appointments and laboratory</li></ul>
results as well as callbacks for procedures performed.<ul><li>Refuse to diagnose pet health care problems over the telephone.</li></ul>
Maintain Charts and Computer Records:<ul><li>Keep charts and computer records updated with current client and patient information,</li></ul>
i.e. address or telephone number and/or vaccine due dates, other reminders, age, etc.<ul><li>Prepare charts for new clients and/patients.</li><li>Prepare charts for patients prior to appointment including all necessary forms,</li></ul>
authorizations, and instructions as necessary.<ul><li>Handwriting must be neat and legible.</li><li>Open an order or start an invoice as each client enters the hospital. Recommend any</li></ul>
needed service, i.e. vaccinations, heartworm testing, etc.<ul><li>Calculate client&rsquo;s invoice and collect payment.</li><li>File charts in appropriate areas as needed.</li><li>Do routine computer reports and backups.</li></ul>
Pharmacy and Retail Sales:<ul><li>Understand the benefits of the retail products we offer and how they are used. Must be</li></ul>
able to promote them to our clients.<ul><li>Dietary products.</li><li>Flea products and shampoos.</li><li>Fill prescriptions and dispense medications as directed by a veterinarian.</li><li>Explain prescription directions to clients.</li></ul>
Marketing Implementation:<ul><li>Understand, participate, promote and support planned VCA marketing events and</li></ul>
programs.<ul><li>Present marketing promotions to clients in a professional manner.</li></ul>
Housekeeping/Maintenance:<ul><li>Verify that the front desk, reception area, waiting areas, and exam rooms are neat and</li></ul>
clean at all time.<ul><li>Periodically check the outside of the hospital for feces, urine, etc. and keep clean and</li></ul>
neat. Also examine glass doors and windows for smudges and clean when necessary.<ul><li>Keep the client refreshment area in the hospital stocked, operational, neat and clean at</li></ul>
all times.<ul><li>Keep your appearance always clean and neat.</li><li>Wear your nametag and a clean, pressed uniform at all times.</li><li>Endeavor to keep the waiting area reading and educational materials current and</li></ul>
orderly.<ul><li>Keep office plants watered as needed.</li></ul>
Financial Responsibilities:<ul><li>Verify that all provided services and/or products have been accurately entered in the</li></ul>
computer on the client&rsquo;s order/invoice and under the correct employee number.<ul><li>Collect deposits and payments for services at the time they are rendered.</li><li>Clients should pay their bill before they leave the hospital.</li><li>Follow appropriate protocol, i.e., credit applications, promissory notes and approval</li></ul>
by veterinarian, in cases where clients cannot pay their balance at the time of
dismissal.<ul><li>Print receipt and give to client for each visit.</li><li>Balance the cash drawer with the computer summary report accurately.</li><li>Prepare deposit slips and/or cash balancing worksheet for the daily bank deposit as</li></ul>
directed by the Hospital/Office Manager.<ul><li>Keep cash/checks, etc. secure at all times.</li></ul>
If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.
Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more! 
 
The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development) 
 
We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at vcacareers.com</div>

ibex

<div>
 
 
 Ibex
 
 , on behalf of one of its international clients, is seeking a highly motivated and skilled professional to join our team as a
 
 Client Service Representative &ndash; Human Resources Domain.
 
 The selected individual
 
 must be comfortable working in a night shift (onsite).
 
 This role offers an excellent opportunity to collaborate with a global organization and further develop your expertise in a dynamic and supportive environment.
 
 
 
 
 
 
 Job Summary
 
 
 
 
 
 
 We are looking for a customer-focused professional to deliver exceptional service to our clients. The successful candidate will be responsible for addressing client inquiries, efficiently resolving HR-related issues, and providing tailored product and service recommendations.
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 
 <ul>
 <li>
 Respond promptly and professionally to customer inquiries and concerns.
 </li>
 <li>
 Actively listen and apply problem-solving skills to resolve issues effectively.
 </li>
 <li>
 Maintain a courteous and composed demeanor in high-pressure situations.
 </li>
 <li>
 Provide and receive feedback to support continuous service improvement.
 </li>
 <li>
 Recommend products and services aligned with customer needs.
 </li>
 </ul>
 
 
 
 
 
 Requirements
 
 
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in human resources or a related field.
 </li>
 <li>
 
 Outstanding verbal and written communication skills, with the ability to engage confidently with international clients.
 
 </li>
 <li>
 Proficiency in basic computer applications, including typing, email, and business software tools.
 </li>
 <li>
 Strong adaptability to changing situations and priorities.
 </li>
 <li>
 
 Excellent command of spoken and written English.
 
 </li>
 <li>
 
 Willingness and ability to work a night shift (onsite).
 
 </li>
 </ul>
 
 
</div>

Customer Service Representative - Human Resource Domain

S S Enterprises

We are looking for an experienced Customer Service Representative for US International Process to provide excellent customer service and to promote this idea throughout the organization. The goal is to keep the department running in an efficient and profitable manner, to increase customer satisfaction, loyalty and retention and to meet their expectations.Benefits:<ul><li>Paid one Leave</li></ul><ul><li>Paid training and development</li></ul><ul><li>Weekly and Monthly Incentives</li></ul>Requirement:Night Shift folks only!!<ul><li>Proven working experience as a Customer Service Representative, Cold Calling Expert, Call center Sales Representative and BPO background.</li><li>Proficiency in English</li></ul><ul><li>Excellent phone etiquette and excellent verbal, written, and interpersonal skills</li><li>Ability to think strategically and to lead</li><li>Working knowledge of customer service software, databases and tools</li><li>Awareness of industry&rsquo;s latest technology trends and applications</li><li>Strong Customer/Client-facing and communication skills</li><li>Advanced troubleshooting and multi-tasking skills</li><li>Customer service orientation</li><li>Having experience in US Logistics will be a plus</li><li>Fresher, Intern can also apply</li></ul>Job Types: Full-time, Permanent, FresherPay: &#8377;15,000.00 - &#8377;40,000.00 per monthLanguage:<ul><li>English (Required)</li></ul>Shift availability:<ul><li>Night Shift (Required)</li></ul>Work Location: In person

Customer Support Representative (Night Shift)

WADIC

<div>Location: College Road, Lahore. 
Job Type: Full Time 
Job Timing: Night Shift, 9am to 6pm MST US timezone
Job Summary:
We are seeking a dedicated and personable Customer Service Representative to join our team. The ideal candidate will act as a liaison between the company and its customers, ensuring excellent service standards, responding efficiently to customer inquiries, and maintaining high customer satisfaction.
Key Responsibilities:<ul><li>
Respond promptly and professionally to customer inquiries via phone, email, chat, or in person.</li><li>
Resolve product or service problems by clarifying the customer&rsquo;s complaint, determining the cause, selecting the best solution, and following up to ensure resolution.</li><li>
Maintain customer records by updating account information in the CRM system.</li><li>
Process orders, forms, applications, and requests accurately.</li><li>
Follow communication procedures, guidelines, and policies.</li><li>
Escalate unresolved issues to the appropriate internal teams.</li><li>
Provide feedback on the efficiency of the customer service process.</li><li>
Handle returns or exchanges in accordance with company policies.</li><li>
Maintain a positive, empathetic, and professional attitude toward customers at all times.</li></ul>
Qualifications:<ul><li>
Bachelor's degree in relevant field</li><li>
Proven customer support experience or experience as a client service representative.</li><li>
Strong phone contact handling skills and active listening.</li><li>
Familiarity with CRM systems and practices is a plus.</li><li>
Excellent communication and presentation skills.</li><li>
Ability to multi-task, prioritize, and manage time effectively.</li><li>
Problem-solving skills and attention to detail.</li></ul>
Job Type: Full-time</div>

Customer Service Representative

FASTER EXPRESS SPEED CARGO LLC

Company DescriptionFASTER EXPRESS SPEED CARGO LLC is a one-stop logistics service solution system founded in Dubai, UAE in 2012. The company focuses on international services from China to the Middle East and has established an international reputation for its cost-effective service. FASTER EXPRESS SPEED CARGO LLC has head offices in Dubai, and branches in Shenzhen, Bahrain, Guangzhou, Oman, and Qatar.Role DescriptionFaster express cargo is seeking a skilled Customer Service Representative to join our team. As an CSR you will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer might face during shipment with accuracy and efficiency. CSR should be confident at troubleshooting and investigate if they don&rsquo;t have enough information to answer customer questions or resolve complaints.Responsibilities :<ul><li>Manage phone calls and inquiries</li><li>Identify and assess customers&rsquo; needs to achieve efficiency</li><li>Build sustainable relationships and trust with customer accounts through open and interactive communication</li><li>Provide accurate, valid and complete information by using the right methods/tools</li><li>Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution</li><li>Keep records of customer interactions, process customer accounts and file documents</li><li>Follow communication procedures, guidelines and policies</li><li>Maintaining coordination with the team</li></ul>Requirements and skills :<ul><li>Proven customer support experience or experience as a Client Service Representative in Cargo field</li><li>Bachelor&rsquo;s degree in Business Administration or a related field</li><li>Strong phone contact handling skills and active listening</li><li>Familiarity with CRM systems and practices</li><li>Customer orientation and ability to adapt/respond to different types of characters</li><li>Excellent communication and presentation skills</li><li>Ability to multi-task, prioritize, and manage time effectively</li><li>Female candidates only, preferably Tagalog speakers</li></ul>Job Type: Full-timePay: From AED2,500.00 per monthEducation:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>customer service: 1 year (Preferred)</li></ul>

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