client service specialist

Goldman Sachs

<div>
 
 Job Description
 
 
 
 
 About Goldman Sachs
 
 
 
 At Goldman Sachs, we connect people, capital and ideas to help solve problems for our clients. We are a leading global financial services firm providing investment banking, securities and investment management services to a substantial and diversified client base that includes corporations, financial institutions, governments and individuals. For us, it&rsquo;s all about bringing together people who are curious, collaborative and have the drive to make things possible for our clients and communities.
 
 
 
 Wealth Management
 
 
 
 Across Wealth Management, Goldman Sachs helps empower clients and customers around the world to reach their financial goals. Our advisor-led wealth management businesses provide financial planning, investment management, banking and comprehensive advice to a wide range of clients, including ultra- high net worth and high net worth individuals, as well as family offices, foundations and endowments, and corporations and their employees. Our consumer business provides digital solutions for customers to better spend, borrow, invest, and save. Across Wealth Management, our growth is driven by a relentless focus on our people, our clients and customers, and leading-edge technology, data and design.
 
 
 
 Job Responsibilities
 
 
 
 Wealth Service Specialist work as part of our PWM sales teams to provide exceptional client service, operational support and risk management. They are responsible for the operational management and oversight of the client experience and ensure excellence in operational execution across all elements of the client relationship. How you will fulfill your potential:
 
 
 <ul>
 <li>
 Assist Advisor teams, who work directly with high-net-worth individuals providing high quality, comprehensive investments and related services
 </li>
 <li>
 Perform new account onboarding, asset transfers, account maintenance and other account service requests
 </li>
 <li>
 Leverage your operational background and experience to contribute to a growing business
 </li>
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 Proactively anticipate, determine and recommend solutions to meet client needs and/or resolve issues surrounding client/account related activities
 </li>
 <li>
 Assist with various aspects of client portfolio performance reporting
 </li>
 <li>
 Facilitate cash balance oversight and private banking services in accounts
 </li>
 <li>
 Ensure clients and accounts remain compliant with regulatory requirements and the latest internal policy standards
 </li>
 <li>
 Resolve time sensitive client service-related issues, including but not limited to complex situations
 </li>
 <li>
 Managing the pipeline of new business opportunities in Salesforce
 
 
 </li>
 </ul>
 Are you a quick-thinking self-starter with a passion for client service, the desire to work closely with teammates, and the ability to manage multiple tasks and to problem solve effectively? Our Wealth Service Specialist support all aspects of our business from an operational perspective and work closely with PWM teams to service our clients. We are seeking professionals who can thrive in a fast-paced environment where attention to detail, strong communication and organizational skills, and client service orientation are essential to maintaining and enhancing our business.
 
 
 
 Basic Qualifications
 
 
 
 <ul>
 <li>
 Four-year degree or higher in Management, Finance, Accounting or Economics.
 </li>
 <li>
 In depth understanding of Processes and Procedures for client on-boarding, account maintenance, and account funding.
 </li>
 <li>
 Acquaintance with different financial instruments (Stocks, Options, Fixed Income, Debt)
 </li>
 <li>
 Prior experience in wealth management operations or investment process implementation is a plus.
 </li>
 <li>
 Excellent organizational skills.
 </li>
 <li>
 Superior written and verbal communication skills.
 </li>
 <li>
 Ability to maintain a high level of confidentiality
 </li>
 <li>
 Enthusiastic and positive approach to problem-solving and client service.
 </li>
 <li>
 Proven track record with cross training, task-sharing and mutually supportive teamwork.
 </li>
 <li>
 Innovative thought processes and pro-active time management and task completion follow-through.
 
 
 </li>
 </ul>
 
 About Goldman Sachs
 
 
 
 At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world.
 
 
 We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs. Learn more about our culture, benefits, and people at GS.com/careers.
 
 
 We&rsquo;re committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting process. Learn more: https://www.goldmansachs.com/careers/footer/disability-statement.html
 
 
 &copy; The Goldman Sachs Group, Inc., 2025. All rights reserved.
 
 
 Goldman Sachs is an equal employment/affirmative action employer
</div>

Asset & Wealth Management - WSS - Analyst / Associate - Bengaluru

CHANEL

<div>
 
 Immediate Opportunity: Client Care Advisor 3-Month Mission
 
 
 
 At CHANEL, we strive to deliver an unparalleled luxury experience to our clients worldwide. Our Client Care team plays a vital role in extending the boutique experience, offering seamless, personalized service with a human touch that is uniquely CHANEL.
 
 
 We are seeking a Client Care Advisor with a passion for luxury retail and exceptional customer service to join our team for a three-month mission, starting immediately. The Client Care Advisor will manage client interactions through calls, WhatsApp, and email, ensuring a seamless and luxurious experience for clients who are reaching to Boutiques across all divisions and E-commerce.
 
 
 Ideal candidates will have previous experience in luxury retail, customer service, or client care, with a preference for those familiar with Salesforce. This role requires availability for five-day work weeks, including weekends and late shifts, and is based in Dubai Design District. If you are ready to make an immediate impact and thrive in a dynamic environment, we want to hear from you.
</div>

Client Care Advisor - 3 months mission

Al siyabi group International LLC

<ul><li>Meet &amp; greet the visitors to direct them to the sales team.</li><li>Receive in-bound calls from customers, prospects and non-customers while maintaining established standards for number of calls, pick-up time, duration of call and quality of call.</li><li>Provide high quality customer service by answering customer enquiries efficiently and politely with correct and complete information and redirect them where appropriate.</li><li>Serve as the primary point of contact for clients, handling inquiries via phone, email, and in-person with professionalism and courtesy.</li><li>Provide accurate and timely information regarding property details, construction status &amp; any other requirements.</li><li>Address and resolve client issues and complaints promptly, ensuring a positive resolution and maintaining client satisfaction.</li><li>Assist clients with service requests, including modifications, payments, and updates.</li><li>Maintain detailed records of client interactions, transactions, and feedback in the company&rsquo;s CRM system.</li><li>Leads management: ensure all leads are added in the company&rsquo;s CRM system, assigned, updated, and recycled.</li><li>Collaborate with other departments, such as sales, finance, and development, to ensure seamless service delivery and address client needs effectively.</li><li>Develop and implement strategies to enhance the customer experience and improve service quality.</li><li>Conduct follow-ups with clients to ensure their issues are resolved and to gather feedback for continuous improvement.</li><li>Stay informed about company policies, services, and market trends to provide accurate and up-to-date information to clients.</li><li>Prepare and provided reports as required by management or any other stake holder.</li></ul>Job Type: Full-time

Customer Service (Omani National Only)

Signature Estate & Investment Advisors, LLC

<div>JOB DESCRIPTION 
JOB TITLE: Sr. Client Service Associate 
EMPLOYER: Signature Estate and Investment Advisors Inc 
DEPARTMENT: Advisory Team 
REPORTS TO: Lead Advisor 
EFFECTIVE DATE: 11/10/2025 
SUMMARY: This position supports the lead advisor with account management and client service needs. As a member of an advisory team, each member works together servicing clients. This will involve assistance in every aspect from introduction with a prospect to onboarding a client to servicing the continuous needs of those clients. 
DUTIES AND RESPONSIBILITIES:<ul><li>
Responsible for many aspects of administration and client service for Business Clients and Retail Wealth Clients</li><li>
Responsible for New Business (tracking statistics, open new accounts)</li><li>
Organize and Manage Portfolio Review, Prospect or Closing Meeting Process for Clients</li><li>
Account Maintenance (opening new accounts, follow through, managing transactions, address changes, etc.)</li><li>
Prepare paperwork, letters, client reports and other client communications.</li><li>
Proactive and immediate resolution of client inquiries &ndash; direct client contact</li><li>
Scheduling client meetings</li><li>
Participation in weekly Staff and Operations Meetings</li><li>
Responsible for designing your own, independent workflow and tracking tasks in CRM</li><li>
Expectation of initiative to look for ways to streamline processes in order for the firm to be more efficient as a whole.</li><li>
Responsible to document your tasks for the Operations Procedure Manual (screen shots with clear, concise instructions)</li><li>
Effective communication with both internal and external contacts including prospects and clients.</li><li>
Establish working relationships with colleagues and external clients.</li><li>
Handle a variety of tasks and provide connection between advice across all areas of the firm.</li></ul> 
SUPERVISORY RESPONSIBILITIES:<ul><li>
This job has no supervisory responsibilities.</li></ul> 
QUALIFICATIONS:<ul><li>
Bachelor's Degree (BA) from four-year college or university.</li><li>
Preferred FINRA licenses Series 7 and 66.</li><li>
Computer skills required: Spreadsheet Software (Excel); Order Processing Systems; Word Processing Software (Word); Electronic Mail Software (Outlook); Presentation software (PowerPoint); and CRM software.</li></ul> 
COMPETENCIES:<ul><li>
Diversity - Demonstrates knowledge of EEO policy; Shows respect and sensitivity for cultural differences; Educates others on the value of diversity; Promotes a harassment-free environment; Builds a diverse workforce.</li><li>
Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.</li><li>
Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.</li><li>
Analytical - Synthesizes complex or diverse information; Collects and researches data; Uses intuition and experience to complement data; Designs work flows and procedures.</li><li>
Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.</li><li>
Business Acumen - Understands business implications of decisions; Displays orientation to profitability; Demonstrates knowledge of market and competition; Aligns work with strategic goals.</li><li>
Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.</li><li>
management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan.</li><li>
Initiative - Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed.</li><li>
Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.</li><li>
Judgement - Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions.</li><li>
Motivation - Sets and achieves challenging goals; Demonstrates persistence and overcomes obstacles; Measures self against standard of excellence; Takes calculated risks to accomplish goals.</li><li>
Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.</li><li>
Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization's goals and values; Benefits organization through outside activities; Supports affirmative action and respects diversity.</li><li>
Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.</li><li>
Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.</li><li>
Quantity - Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly.</li><li>
Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed.</li><li>
Technical Skills - Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others.</li><li>
Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.</li></ul></div>

Sr. Client Service Associate

Nielsen

<div>
 
 Company Description
 
 
 
 At Nielsen, we are passionate about our work to power a better media future for all people by providing powerful insights that drive client decisions and deliver extraordinary results. Our talented, global workforce is dedicated to capturing audience engagement with content - wherever and whenever it&rsquo;s consumed. Together, we are proudly rooted in our deep legacy as we stand at the forefront of the media revolution. When you join Nielsen, you will join a dynamic team committed to excellence, perseverance, and the ambition to make an impact together. We champion you, because when you succeed, we do too. We enable your best to power our future.
 
 
 
 Job Description
 
 
 
 
 Aim of the position
 
 
 
 <ul>
 <li>
 First point of contact for the client
 </li>
 <li>
 Provide post-sales service to an assigned market or group of clients
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 Dealing with client queries, running regular client reports, training clients on the relevant Nielsen Ad Intel services and supporting the team to deliver excellent client satisfaction.
 </li>
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 Supporting and assisting in the management of client accounts, and continuing the high levels of service set out by the Ad Intel Client Service and Delivery team.
 
 
 </li>
 </ul>
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Support the servicing of a market or group of client relationships by providing excellent day-to-day client support, set up and training, whilst building strong and value-added relationships
 </li>
 <li>
 Manage daily incoming client calls/emails &amp; queries raised via the ticketing system
 </li>
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 Keeping clients updated on data changes and impacts
 </li>
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 Provide training and support to maintain client knowledge of the delivery platforms and data.
 </li>
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 Preparation of presentation material in order to drive client engagement, added value and repeat business
 </li>
 <li>
 Onboarding, Project management/administration for ongoing and first-time deliveries
 </li>
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 Identification of additional opportunities for selling products and projects with existing clients
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Education Bachelor&rsquo;s degree or equivalent experience; relevant certifications or advanced coursework preferred.
 </li>
 <li>
 Customer Support experience 2-5 Years
 </li>
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 Client-centric mindset
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 Able to communicate in a simple and effective way (e.g. explain something &ldquo;technical&rdquo; to an external or internal stakeholder in an easily understood way)
 </li>
 <li>
 Problem-solving &amp; Analytical thinking
 </li>
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 Strong attention to detail, organized and able to prioritize workload.
 </li>
 <li>
 Ability to interpret data or experience in running reports/using data-based applications
 </li>
 <li>
 Competency on MS office/ Google products (Word, Excel, PPT, Doc, Sheet, Slides
 </li>
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 An enthusiastic team player, highly motivated and capable of working proactively
 </li>
 <li>
 Results-oriented and able to work to tight deadlines
 </li>
 <li>
 Ability to learn quickly and succeed in a fast paced environment
 </li>
 <li>
 Ability to juggle multiple responsibilities simultaneously, and work well with a diverse customer base and various internal teams
 </li>
 <li>
 Strong Interpersonal skills, highly motivated, strong orientation toward client relationships
 
 
 </li>
 </ul>
 
 Additional Information
 
 
 
 Please be aware that job-seekers may be at risk of targeting by scammers seeking personal data or money. Nielsen recruiters will only contact you through official job boards, LinkedIn, or email with a nielsen.com domain. Be cautious of any outreach claiming to be from Nielsen via other messaging platforms or personal email addresses. Always verify that email communications come from an @nielsen.com address. If you're unsure about the authenticity of a job offer or communication, please contact Nielsen directly through our official website or verified social media channels.
</div>

Customer Support Specialist II

Bank of America

<div>Job Description:
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. 
 
Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates&rsquo; physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. 
 
Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. 
 
At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! 
 
This job is responsible for handling complex and escalated customer situations regarding possible fraudulent account activity. Key responsibilities include receiving inbound calls and takes appropriate action requiring accuracy on complex transactions. Job expectations include performing functions related to research and resolution of fraudulent activity, service support, and delivering practical, innovative solutions to clients while focusing on retention and re-establishing client confidence. 
 
Responsibilities:<ul><li>
Initiate Maintenance on accounts.
</li><li>Provide Excellent Customer Treatment.</li><li>
Process Client initiated forms and assist with all issues that may arise.
</li></ul>Requirements:<ul><li>
Strong customer service skills</li><li>
Flexible and willing to respond positively to change</li><li>
Ability to apply sound judgment, effectively solve problems, and determine fraudulent activity consistently</li><li>
Excellent written and oral communication skills</li><li>
Ability to de-escalate difficult client situations</li><li>
Ability to multi-task as business needs dictate with phone and typing required</li><li>
Ability to work in a client based environment meeting goals</li><li>
Flexible with schedule as business needs arise</li><li>
Must have a strong and positive work ethic and follow Bank of America's Core Values</li><li>
Must be flexible and adapt quickly to change
</li></ul>Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent
Enterprise position overview: Receive inbound calls for Commercial Card Clients including EMEA/APAC. You will review activity with clients/PA's/Internal associates and remove any holds, close cards or do any type of Maintenance on the account. You will assist clients with any issues that arise.
Shift:
1st shift (United States of America)
Hours Per Week:
40</div>

Sr Fraud Analyst

AlphaSights

Looking to start your career in a fast-paced commercial role? Seeking to have immediate personal impact with a clear career path ahead of you? If so, our Associate Program is the right choice for you.Springboard your career with us if :<ul><li>You thrive in a fast-paced, results-oriented environment.</li><li>You possess a client-first mindset.</li><li>You excel under pressure and enjoy working to tight deadlines.</li><li>You are gritty, resilient and ready to roll up your sleeves and make things happen.</li></ul>A day in the life of an AssociateAs an Associate in the Client Service team, you'll be the link between our clients and the expert knowledge they seek. Throughout your workday, you'll work on multiple projects from investors, strategists and dealmakers at top-tier client organizations seeking expert insights to inform their decision-making. This is a communications-intense frontline role requiring you to multitask across parallel workstreams.Your responsibilities will include :<ul><li>Recruiting experts : you will spend a significant part of your day speaking on the phone with experts who are uniquely relevant matches for your clients' projects, often under tight deadlines.</li><li>Understanding the project and market context and the legal and regulatory environment in which your clients and experts operate.</li><li>Taking ownership of every aspect of your projects, from initiating and managing client-expert communications to meticulously scheduling calls to ensure seamless collaboration between them.</li></ul>Ensuring success for our Associates means :<ul><li>Giving you an introduction to the business world without being pigeonholed into any one industry or profession.</li><li>Helping you develop transferable commercial and client management skills spanning professional communications, negotiation, persuasion, project and time management.</li><li>A clear career path for potential advancement to Manager after 24-30 months, and to Vice President after 5 years.</li><li>Successful completion of the Associate Program may qualify you for our MBA Tuition Program , which provides financial support towards the program cost of some of the top business schools worldwide.</li></ul>RequirementsYou'll need to bring your A game to work, daily. We are looking for :<ul><li>Strong academic credentials (undergraduate degree of 2 : 1 or above).</li><li>Noteworthy extracurricular achievement throughout school and university.</li><li>Relevant internship experience</li><li>Fluent English C2 level is required and full professional / conversational Arabic.</li><li>Expect total first-year compensation ranging from AED 255,000 (average performance) to AED 293,000 (very strong performance) consisting of (i) annual base salary of AED 200,000 and (ii) uncapped variable compensation linked to individual performance.</li><li>25 vacation days, in addition to all UAE national holidays.</li><li>Comprehensive private health and dental insurance.</li><li>State-of-the-art office with amenities in the heart of Dubai; option to WFH each Friday.</li></ul>

Associate, Client Service, Arabic Speaker, 2026

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