client service supervisor

Carousel Consultancy Ltd

<p><strong>Front of House Team Leader / Supervisor - 5 Corporate Hospitality - Central London - </strong>up to <strong>£35k </strong>(dependent on experience) <strong>+ great benefits</strong></p><ul><li>Fantastic opportunity for the right individual </li><li>5 hospitality or luxury brand experience is desired</li><li>Supervisory / Team Leader experience essential</li><li>Central London location </li><li>Incredible company </li><li>Stunning offices</li><li>Genuine progression / career opportunities </li><li>c£30k-£35k (dependent on experience) </li><li><strong>£40k OTE</strong></li></ul><p> We have a<strong> fantastic opportunity</strong> for a driven and service led individual, with exceptional standards of customer service and experience as a Team Leader / Supervisor in a client-facing role, to join a world class, 5 corporate hospitality provider based in <strong>Central London</strong>. </p><p>The Front of House Team Leader / Assistant Business Manager<strong></strong>will support the business centre's Business Manager, ensuring a high standard of service is provided to clients at all times. </p><p>Ideally, you will have worked in a 5 hospitality or luxury brand environment. Your professional, driven and client focused nature, the ability to supervise, nurture and motivate a team and experience in an operational or 5 customer service based role, is what we're looking for.</p><p></p><p><strong>What's on offer?</strong></p><p>Genuine career progression, competitive salary, generous and target achievable bonuses, Employee Assistance Programme, annual weekend getaway, monthly team nights out, discounts with luxury brands across London, STL and more! </p><p></p><p><strong>Key responsibilities as the Team Leader / Assistant Business Manager include: </strong></p><ul><li>Assisting the Business Manager in the day-to-day running of the building </li><li>Ensuring exceptional customer service is provided to all clients at all times </li><li>Dealing with any client queries and attending client meetings if needed </li><li>Inspiring, motivating and leading your team </li><li>Taking a hands-on approach, undertaking team duties as needed </li><li>Taking on Business Manager responsibilities in their absence </li><li>Maintaining the safety of the building and ensuring the facilities management of the building is maintained and continually updated </li><li>Assisting in the recruitment of team members </li><li>Conducting daily walk rounds to ensure every aspect of the building is to the highest standards </li><li>Assisting the Finance Department as needed </li></ul><p></p><p><strong>What we're looking for: </strong></p><ul><li>Impeccable standards of customer service and the desire to join an organisation that is recognised as a leader in providing world class levels of service </li><li>Experience in a 5 service or luxury retail/brand role is essential </li><li>Highly organised nature </li><li>Strong communication skills with the ability to liaise at all levels in a tactful and diplomatic way </li><li>Ability to build strong relationships at all levels of the business </li><li>Demonstrable supportive and nurturing leadership qualities </li><li>Proactive problem-solving skills and excellent attention to detail and accuracy </li><li>Well presented, professional and motivated </li></ul><p></p><p><strong>Interested? </strong></p><p>If this sounds like the role for you and you have the skills and experience we're looking for, then do not hesitate! Please submit your CV ASAP, quoting 'CP - Assistant Business Manager - 5 Corporate Hospitality'</p>

Assistant Business Manager

Texas Health and Human Services Commission

<div></div><div><div><div><div><div>Date: Dec 31, 2025
</div></div></div></div><div><div><div><div>Location:
DENTON, TX, US, 76210
</div></div></div></div><div><div><div><div><p>Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more. Explore more details on the Benefits of Working at HHS webpage.</p><br>
<p></p>
<p><b>
Functional Title:</b> Client Records Supervisor<br>
<b>Job Title:</b> Program Specialist I<br>
<b>Agency:</b> Health &amp; Human Services Comm<br>
<b>Department:</b> Client Records<br>
<b>Posting Number:</b> 12414<br>
<b>Closing Date:</b> 01/14/2026<br>
<b>Posting Audience:</b> Internal and External<br>
<b>Occupational Category:</b> Office and Administrative Support<br>
<b>Salary Group:</b> TEXAS-B-17<br>
<b>Salary Range:</b> $3,581.33 - $5,372.41<br>
<b>Pay Frequency:</b> Monthly<br>
<b>Shift:</b> Day<br>
<b>Additional Shift:</b>
<br>
<b>Telework:</b> Not Eligible for Telework<br>
<b>Travel:</b> Up to 5%<br>
<b>Regular/Temporary:</b> Regular<br>
<b>Full Time/Part Time:</b> Full time<br>
<b>FLSA Exempt/Non-Exempt:</b> Nonexempt<br>
<b>Facility Location:</b> Denton State Supported Living Center<br>
<b>Job Location City:</b> DENTON<br>
<b>Job Location Address:</b> 3980 STATE SCHOOL RD<br>
<b>Other Locations:</b>
<br>
<b>MOS Codes:</b> 16GX,60C0,611X,612X,63G0,641X,712X,86M0,8U000,OS,OSS,PERS,YN,YNS</p><div><b><br>
Brief Job Description:</b></div>
<div>
Come work in an environment where we truly value and respect those we serve and believe in the mission that all people can achieve a higher level of wellness and independence.</div><br>
<div>
</div><div>The state supported living centers serve people with intellectual and developmental disabilities who are medically fragile or who have behavioral problems. The centers provide campus-based direct services and supports at 13 centers located throughout the state. Learn About Our State Supported Living Centers</div><br>
<div></div>
<div>
If you are looking for a place to work where you can establish a career that is filled with purpose, this is the job for you!</div><br>
<div></div>
<div>
The Client Records Supervisor is appointed by the Director of Quality Assurance. The position is responsible for supervising the staff of the Client Record Department and to direct operation of the department to ensure continuity of services. Additional duties include but are not limited to acting as DSSLC CARE Coordinator and providing needed liaison activities with State Office Personnel as required. The position will abide by all DSSLC policies and procedures as well as maintain an effective, harmonious working relationship with all staff, families, and individuals.</div><br>
<div>
</div><div><b>Essential Job Functions (EJFs):</b></div>
<p>
1. Assists staff entering the department in order to facilitate their research needs.</p>
<p>
2. Responsible for coordinating all CARE transactions.</p>
<p>
3. Coordinates all records requests within client records.</p>
<p>
4. Indexing and retrieving copies of documents.</p>
<p>
5. Maintains accurate records.</p>
<p>
6. Supervises staff and directs operations of the Client Records Department.</p>
<p>
7. Effectively handles multiple responsibilities.</p>
<div>
8. Back-up to the HIPAA Coordinator at DSSLC.</div><br>
<div></div>
<div><b>
Knowledge, Skills and Abilities (KSAs):</b></div>
<p>
1. Knowledgeable of the CARE system. Is able to enter information, retrieve information, copy and distribute production reports to other departments, verify, correct, and maintain information in CARE. Train staff.</p>
<p>
2. Ensures timely and accurate completion of all records requests relating to client records.</p>
<p>
3. Purging documents from the Master Record and including them with overflow.</p>
<p>
4. Interviews employees using the current employee selection process. Trains new employees and ensures retraining.</p>
<div>
5. Manages projects and tasks in an effective, accountable and responsible manner.</div><br>
<div></div>
<div><b>
Registrations, Licensure Requirements or Certifications:</b></div>
<div>
N/A</div><br>
<div></div>
<div><b>
Initial Screening Criteria:</b></div><br>
<div></div>
<div>
Must have at least 2 years Supervisory experience.</div><br>
<div></div>
<div>
Experience with HIPAA.</div><br>
<div></div>
<div>
Experience with record retention.</div><br>
<div></div>
<div><b>
Additional Information:</b></div><br>
<div></div>
<div>
Applicants must pass a fingerprint criminal background check, pre-employment drug screen, and registry checks including the Client Abuse/Neglect Reporting System (CANRS), Nurse Aide, Medication Aide and Employee Misconduct and HHS List of Excluded Individuals/Entities (LEIE).</div><br>
<div></div>
<div>
Males between the ages of 18 &ndash; 25 must be registered with the Selective Service.</div><br>
<div></div>
<div>
All State Supported Living Center Employees are subject to Random Drug Testing.</div><br>
<div></div>
<div>
Flexibility in work hours may be required for this position. The position may be required to work overtime and/or extended hours. Must be willing to work weekends and holidays.</div><br>
<div></div>
<div>
All applicants must be at least 18 years of age to be considered for employment at a state-operated facility.</div><p>
Review our Tips for Success when applying for jobs at DFPS, DSHS and HHSC.</p><br>
<p></p>
<p><b>
Active Duty, Military, Reservists, Guardsmen, and Veterans</b>:</p>
<p>
Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor&rsquo;s Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions.</p><br>
<p></p>
<p><b>
ADA Accommodations:</b></p>
<p>
In compliance with the Americans with Disabilities Act (ADA), HHSC and DSHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.</p><br>
<p></p>
<p><b>
Pre-Employment Checks and Work Eligibility:</b></p>
<p>
Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks.</p><br>
<p></p>
<p>
HHSC uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Download the I-9 Form</p>
<p><b>
Telework Disclaimer:</b></p>
<p>
This position may be eligible for telework. Please note, all HHS positions are subject to state and agency telework policies in addition to the discretion of the direct supervisor and business needs.</p><br>
</div></div></div></div><p><br>
<b>Nearest Major Market: </b>Denton
<br>
<b>Nearest Secondary Market: </b>Dallas</p></div>

Client Records Supervisor

Gallagher

<div><b>Introduction</b><br>
<div>
At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they&rsquo;re free to grow, lead, and innovate. You&rsquo;ll be backed by our digital ecosystem: a client-centric suite of consulting tools making it easier for you to meet your clients where they want to be met. Advanced data and analytics providing a comprehensive overview of the risk landscape is at your fingertips. Here, you&rsquo;re not just improving clients' risk profiles, you&rsquo;re building trust. You&rsquo;ll find a culture grounded in teamwork, guided by integrity, and fueled by a shared commitment to do the right thing. We value curiosity, celebrate new ideas, and empower you to take ownership of your career while making a meaningful impact for the businesses we serve. If you&rsquo;re ready to bring your unique perspective to a place where your work truly matters; think of Gallagher.</div><div><br>
</div><br>
<b>How you'll make an impact</b><div><br>
The Branch Client Service Manager II is accountable for delivering high quality and efficient service to both internal and external clients through the day-to-day account management of an assigned group of accounts within a Branch that consistently meets or exceeds CSO revenue benchmark expectations. This role reports directly into either the Branch Client Service Director or the Branch Client Service Supervisor. The Branch Client Service Manager II directly contributes to key business outcomes such as client retention, client satisfaction, enhancing AJG's value to our clients and prospects, achieving operating/margin targets and fostering a culture of performance and continuous improvement. Successfully and profitably manages an assigned group of accounts. Builds and solidifies relationships with existing clients by providing exceptional ongoing care. In partnership with the Production team, takes a leadership role in the renewal process, ensuring that the best possible solution is delivered to the client in a high-quality &amp; timely manner. Secures existing business and drives the sale of additional services and lines of coverage. Cultivates relationships with the buyer in the client organization as well as with day-to-day client representatives and buyers.</div><br>
<br>
<b>About You</b><div><br>
Required: Bachelor's degree with 3+ years client service and/or claims management experience -OR- High School degree/GED with 8+ years client service and/or claims management experience. Producer's License. Ability to travel up to 25% of the time. Proficiency in Microsoft Office. Appropriate licensing as required.<br>
<br>
Preferred: Previous insurance knowledge and experience managing client relationships. Solid financial acumen.
<br>
<br>
Behaviors: Proficient in using technology as a tool to maximize productivity and quality. Strong written and verbal communication skills. Comfortably engages others in consultative discussion. Effectively manages/balances multiple and sometimes competing priorities. Works in a self-directed manner.</div><br>
<br>
<b>Compensation and benefits</b><p><br>
We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours. On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.
</p><p>Below are the <b>minimum core benefits</b> you&rsquo;ll get, depending on your job level these benefits may improve:
</p><ul><li>Medical/dental/vision plans, which start from day one!</li><li>
Life and accident insurance</li><li>
401(K) and Roth options</li><li>
Tax-advantaged accounts (HSA, FSA)</li><li>
Educational expense reimbursement</li><li>
Paid parental leave</li></ul><div><b>
Other benefits include:</b></div><ul><li>
Digital mental health services (Talkspace)</li><li>
Flexible work hours (availability varies by office and job function)</li><li>
Training programs</li><li>
Gallagher Thrive program &ndash; elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing</li><li>
Charitable matching gift program</li><li>
And more...</li></ul><div><i>
**The benefits summary above applies to fulltime positions. If you are not applying for a fulltime position, details about benefits will be provided during the selection process.</i></div><div></div><div><b><br>
We value inclusion and diversity</b></div><p>
Click Here to review our U.S. Eligibility Requirements</p><p>
Inclusion and diversity (I&amp;D) is a core part of our business, and it&rsquo;s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.
</p><p>Gallagher embraces our employees&rsquo; diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.</p><p>
Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as &ldquo;protected characteristics&rdquo;) by applicable federal, state, or local laws.
</p><p>Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.</p></div>

Client Service Manager

Enterprise Rent-a-Car

<p><strong>Summary:</strong></p><p>We are seeking a highly motivated Customer Service Supervisor to help oversee our customer service team at <strong>Brisbane Airport</strong>. The successful candidate will be responsible for ensuring that our customers receive exceptional service and support. The Customer Service Supervisor will be responsible for supporting the day-to-day operations of the branch, including supervising staff, monitoring performance, and ensuring that customer inquiries are handled in a timely and professional manner.</p><p></p><p><strong>Responsibilities:</strong></p><ul><li>Oversee and supervise the rental sales team, ensuring that all staff are trained and equipped to provide exceptional service to our customers.</li><li>Ensure compliance with customer service policies and procedures to ensure that all customer inquiries are handled in a timely and professional manner.</li><li>Respond to customer inquiries and complaints (including Hot Alerts), resolving issues and escalating as needed to ensure that customer satisfaction is maintained.</li><li>Support the Branch Manager with fleet and facility maintainance, compliance and control</li></ul><p><strong>Qualifications:</strong></p><ul><li>Minimum of 2 years of experience in customer service, with at least 1 year in a supervisory role (preferred)</li><li>Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and team members.</li><li>Strong leadership and management skills, with the ability to motivate and inspire a team.</li><li>Strong analytical and problem-solving skills, with the ability to identify trends and develop strategies to address issues.</li><li>Ability to work in a fast-paced environment and manage multiple priorities.</li></ul> )

Customer Service Supervisor - Brisbane Airport

San Diego County Credit Union

<p></p><div><div><div><div><b>Position Summary:</b></div><div></div><div><br>
The position of Member Service Supervisor is established to provide supervisory, operational and leadership support to a full service branch office of the credit union. Maintains quality service standards set by the organization.</div><div></div><div><b><br>
Minimum Qualifications (Education, Experience, Skills)</b></div><ul><li>
2 years of college experience or 3 years of relevant experience with a high school diploma.</li><li>
Must possess strong cash handling background with 2 years of previous teller experience.</li><li>
Strong human relations and organization skills.</li><li>
Supervisory ability; demonstrated knowledge of policies and procedures in the financial services industry.</li><li>
Demonstrated success in planning, organizing, leading and oversight of people and activities.</li><li>
Professional and effective interaction, verbal and written communication skills.</li><li>
Organization skills sufficient to successfully manage multiple projects, establish priorities and meet deadlines.</li><li>
Track record of applying critical thinking and emotional intelligence skills in a wide variety of situations.</li></ul><div></div><div><b><br>
Essential Duties and Responsibilities</b></div><ul><li>
Schedule MSRs and ensure area is properly staffed at all times. Promote quality member service.</li><li>
Assist members as necessary, serving as an FSR or MSR. Set up assigned cash drawer to provide coverage during lunches and peak periods. Handle members' complaints and concerns as they arise.</li><li>
Participate in the hiring, training, coaching, supervision and performance evaluations of MSRs as directed by management. Assist with planning and conducting branch huddles and meetings. Act as a positive role model to staff and assist MSRs with improving performance. Promote high morale and teamwork within the branch.</li><li>
Maintain branch cash control using established policies and procedures. Schedule and perform surprise cash counts and monthly audits of vault.</li><li>
Assist in balancing of MSRs' cash drawers; assist in locating outages; administer MSR over/short policy; monitor and correct deposit errors.</li><li>
Monitor and ensure compliance of Large Currency Transaction Reporting (CTR) and Bank Secrecy Act (BSA).</li><li>
Approve checks over MSR limits and authorize check exceptions. Provide overrides, ensuring that sound judgment, and that risk is mitigated to provide options and to meet members&rsquo; needs.</li><li>
Implement changes in policy and procedures, ensuring MSRs' compliance.</li><li>
Coach and develop MSRs to actively participate in campaigns, contests, one on ones with management, and meetings. Assist MSRs with their continuing education regarding product knowledge and techniques to effectively perform their job duties to meet or exceed performance goals.</li><li>
Delegate and monitor auditing (to include negotiable items, daily work, membership applications, etc.). Assist with additional audits as requested by management.</li><li>
Distribute and assign MSR back office duties and oversee their completion by using effective time management skills.</li><li>
Participate in AML/BSA compliance training as assigned. Adhere to credit union AML/BSA policy and procedures including CTR rules and form preparation, identify and refer suspicious activity to the Compliance Department, perform Office of Foreign Assets Control (OFAC) comparisons, and properly identify individuals in accordance with Branch Operations procedures.</li><li>
Provide managerial oversight of the activities for areas of responsibility, including assigned staff and functional deliverables of the team.</li><li>
Demonstrate leadership in words and actions on a daily basis; act as role model for success and engagement. Create a positive work environment conducive to trust and transparency.</li><li>
Responsible for the performance management of staff, to include daily feedback, coaching and mentoring; administration of appraisals that are timely and meaningful. Identify and address deficiencies constructively. Continually support, encourage and motivate team members toward ongoing growth and development.</li><li>
Consult with Human Resources (HR) on issues outside of the normal scope of performance or behavior. Report all issues of safety or legal consequence immediately and surface undesirable patterns as they are discovered. Partner with HR on all employment decisions, and refer requests for changes in terms or scheduling to the HR department.</li><li>
Monitor approved schedules, review and approve timesheets of staff, and ensure all expenses are reported as per company policy. Schedule and provide staff the opportunity for meal and rest breaks, while ensuring operational coverage is maintained.</li></ul><div></div><div><b><br>
Other Duties &amp; Responsibilities</b></div><ul><li>
May serve on ad hoc committees.</li><li>
Perform other duties as assigned.</li></ul><div></div><div><b><br>
Physical Demands and Work Environment</b></div><div></div><div><br>
While performing the duties of this position, the employee is regularly required to talk and hear; to reach with hands and arms, use hands to finger, handle or feel objects, tools or controls. The employee is occasionally required to walk, stoop, kneel, crouch or crawl. The noise level in the work environment is usually moderate.</div><div></div><div><br>
The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus.</div><div></div><div><br>
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.</div><div></div><div><br>
The noise level in the work environment is usually moderate.</div></div></div><br>
Monday-Friday 8:30-5:30, Rotating Saturday 8:30-5:30<br>
Full time - 40 hours a week</div>

Member Service Supervisor (Escondido Civic)

SELIG PARKING

<div><p>The <b>Valet Operations Supervisor</b> ensures the safe and efficient parking operations, while delivering exceptional service that exceeds our customer/client&rsquo;s expectations<b>. The Valet Parking Operations Supervisor </b>is responsible for all aspects of operating the valet parking at luxurious hotels including: staff management, revenue control, safety, and client relations.
</p><p>The Valet Operations Supervisor must be able to perform essential functions of the position with or without reasonable accommodations. The Operations Supervisor will report to Operations Manager.</p><p><b>
RESPONSIBILITIES</b></p><ul><li>
Responsible for the supervision of location staff: delegating, coaching/developing, monitoring performance, and ensuring compliance with all company standards.
</li><li>Train new employees; collaborate with The Director of parking on the onboarding plan for new employees to ensure success.
</li><li>Act as the point of contact to client or; attend location meetings as appropriate and respond to client requests in order to develop and maintain a good working relationship.
</li><li>Assist the Operations Manager with payroll ensuring all staff clock in/out properly and assisting to correct incorrect or missed punches in PAYCOM.</li><li>
Monitor maintenance of the driveway and associated premises to ensure that the driveway and offices are safe and maintained to standards; supervise on-going maintenance projects to ensure quality and timely completion.</li><li>
Prepare daily, weekly, and monthly operating reports as required.
</li><li>Managing, planning, scheduling, training, and directing the activities of frontline staff.</li><li>
Implement and complete other projects, programs, and initiatives that may arise from the operation of assigned location.</li><li>
Ensure all staff maintain pleasant, friendly and professional demeanor with all guest, hotel staff and coworkers.</li><li>
Ensure valets secure all keys.</li><li>
Ensure all valets practice AAA basics service standard every day.</li><li>
Ensure all valets park and retrieve vehicles safely and timely.</li></ul><p>
Qualifications</p><ul><li><ul><li>
Excellent written and oral communication skills</li><li>
Previous experience working in high-stress situations with tight deadlines/high customer expectations.</li><li>
Ability to act independently and make decisions in the absence of Operations Manager</li><li>
Knowledge general Microsoft Office Applications.
</li><li>Experience in account management and revenue collection.</li><li>
Previous valet parking supervisor experience required</li><li>
Must have a valid driver&rsquo;s license</li><li>
Must have the ability to drive standard and automatic manual transmission vehicles</li><li>
Ability to stand for long periods of time</li><li>
Ability to work in outdoor weather conditions and temperature changes</li><li>
Ability to pass a pre-employment background check</li><li>
Ability to lift, push, pull objects up to 50 lbs. pounds with reasonable accommodations, and exhibit the full range of motion including standing, bending, stooping, kneeling, reaching, twisting, lifting, pushing pulling, climbing, balancing and crouching.</li></ul></li></ul></div>

Valet Operations Supervisor - Loews Hotel - (Full-time / Flexible) $15 an hr.

<div><p>The <b>Valet Operations Supervisor</b> ensures the safe and efficient parking operations, while delivering exceptional service that exceeds our customer/client&rsquo;s expectations<b>. The Valet Parking Operations Supervisor </b>is responsible for all aspects of operating the valet parking at luxurious hotels including: staff management, revenue control, safety, and client relations.
</p><p>The Valet Operations Supervisor must be able to perform essential functions of the position with or without reasonable accommodations. The Operations Supervisor will report to Operations Manager.</p><p><b>
RESPONSIBILITIES</b></p><ul><li>
Responsible for the supervision of location staff: delegating, coaching/developing, monitoring performance, and ensuring compliance with all company standards.
</li><li>Train new employees; collaborate with The Director of parking on the onboarding plan for new employees to ensure success.
</li><li>Act as the point of contact to client or; attend location meetings as appropriate and respond to client requests in order to develop and maintain a good working relationship.
</li><li>Assist the Operations Manager with payroll ensuring all staff clock in/out properly and assisting to correct incorrect or missed punches in PAYCOM.</li><li>
Monitor maintenance of the driveway and associated premises to ensure that the driveway and offices are safe and maintained to standards; supervise on-going maintenance projects to ensure quality and timely completion.</li><li>
Prepare daily, weekly, and monthly operating reports as required.
</li><li>Managing, planning, scheduling, training, and directing the activities of frontline staff.</li><li>
Implement and complete other projects, programs, and initiatives that may arise from the operation of assigned location.</li><li>
Ensure all staff maintain pleasant, friendly and professional demeanor with all guest, hotel staff and coworkers.</li><li>
Ensure valets secure all keys.</li><li>
Ensure all valets practice AAA basics service standard every day.</li><li>
Ensure all valets park and retrieve vehicles safely and timely.</li></ul><ul><li>
Excellent written and oral communication skills</li><li>
Previous experience working in high-stress situations with tight deadlines/high customer expectations.</li><li>
Ability to act independently and make decisions in the absence of Operations Manager</li><li>
Knowledge general Microsoft Office Applications.
</li><li>Experience in account management and revenue collection.</li><li>
Previous valet parking supervisor experience required</li><li>
Must have a valid driver&rsquo;s license</li><li>
Must have the ability to drive standard and automatic manual transmission vehicles</li><li>
Ability to stand for long periods of time</li><li>
Ability to work in outdoor weather conditions and temperature changes</li><li>
Ability to pass a pre-employment background check</li><li>
Ability to lift, push, pull objects up to 50 lbs. pounds with reasonable accommodations, and exhibit the full range of motion including standing, bending, stooping, kneeling, reaching, twisting, lifting, pushing pulling, climbing, balancing and crouching.</li></ul></div>

Overnight Operations Supervisor - Hyatt Regency Atlanta Hotel - (Full-time /3rd Shift /11PM - 7AM /Flexible Days) $19 an hr.

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