client services account manager

Transguard Group

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 <p>
  Transguard Group was established in 2001 and has diversified significantly, we lead in the fields of Cash Services, Security Services, Manpower Services, Facilities Management &amp; Aviation. Transguard Group is the UAE&rsquo;s most trusted business support and outsourcing provider and has a large, dynamic and culturally diverse workforce with 50,000 employees!
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  We are currently recruiting for an
  <strong>
   Account Manager &ndash; Hospitality Services
  </strong>
  to join our Manpower Solutions team in our HQ, located in DAFZA, Dubai Airport Free Zone.
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 <p>
  <strong>
   Scope
  </strong>
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  Account Manager-Hospitality Service is responsible for managing allocated customer accounts in line with the commercial agreement, ensuring we maintain 100% of clients, grow accounts as well as manage the relationship in line with the commercial agreement. To ensure the end-to-end service delivery to all clients and ensure the profitability of contracts. Being a single point of contact for every client across all parts of the business. This will include working with the BU operations team, finance, payroll, HR Services, recruitment and all levels with the client.
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   Responsibilities
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   Financial
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   Manage the team structure and develop it as required to ensure the operations run smoothly and within budget.
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   Required to drive contract profitability through understanding of key performance indicators on each contract.
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   Responsible and accountable for organic growth and new business opportunities.
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   Customer
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   Develop a good working relationship with the client and hold regular client meetings to ensure the smooth running of the contract.
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   Resolve staff issues together with relevant departments, including salary discrepancies, emergency leave, reallocation of staff to other contracts, and accidents.
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   Drive operational excellence across assigned accounts, providing clients with exceptional service and delivery.
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   Process
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   Responsible and accountable for client Service Level Agreement (SLA)/Key Performance Indicators (KPI) performance.
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   Plan mobilization of staff according to agreed timescales with the client and proactive management of off hires.
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   Ensure the correct workflow process are in place and followed by reporting team.
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  <strong>
   Innovation
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   Identify areas where repetitive tasks can be automated.
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   Reduce the amount of manual data and identify cost saving initiatives/process improvements.
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   Selection Criteria
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   3-4 years&rsquo; experience in an outsourcing company or similar large-scale workforce.
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   UAE Driver's License.
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   Excellent computer and reporting skills.
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   Should have a strong understanding of manpower operations with a detailed knowledge of mobilization, recruitment, sales, human resources, and financial planning.
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   Excellent commercial awareness and ability to lead sales initiatives and deliver complex manpower and managed solutions.
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   Fluency in English is required.
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 </ul>
</div>


Account Manager-Hospitality Services

TLB Business Advisory Services

<p>Please note: This is NOT a Finance or Accounting role. This is a Client Servicing position in a Creative Advertising Agency.</p><p><b>We&rsquo;re Hiring: Senior Account Manager (Arabic Speaker)</b><br/><i>Client Servicing Role &ndash; Creative Advertising Agency </i></p><p><i>Location: Dubai</i></p><p>Our client, a fast-growing and dynamic creative agency, is looking for a <b>Account Manager</b> to lead high-impact campaigns across the region &mdash; with a special focus on government and public sector clients.</p><p><b>What You&rsquo;ll Be Doing:</b></p><p>Manage end-to-end client relationships with professionalism and confidence<br/>Oversee 360&deg; campaign planning, execution, and performance &mdash; from ATL to digital<br/>Prepare clear briefs, contact reports, project timelines, and performance trackers<br/>Coordinate with strategy, creative, and production teams to deliver on client expectations<br/>Ensure every project meets deadlines, budget, and strategic objectives</p><p><b>What You Bring:</b></p><p>Native Arabic speaker with excellent English communication skills (written &amp; spoken)<br/>3+ years of agency experience, ideally handling government or large public-sector clients<br/>Strong leadership and project management skills<br/>Proven success in delivering integrated marketing campaigns (ATL, BTL, Digital)<br/>Detail-oriented, proactive, and great under pressure<br/>Well-versed in UAE workflows, cultural nuances, and public communication standards</p><p><b>You&rsquo;re Right for This Role If:</b></p><p>You love leading with strategy but thrive on execution<br/>You can brief a video, run a social campaign, and lead a rollout &mdash; effortlessly<br/>You&rsquo;re a team player who takes ownership and makes things happen</p><p><b>Educational Fit: </b></p><p>Bachelor&rsquo;s degree in Marketing, Communications, Advertising, or a related field</p><p><b>Ready to lead impactful campaigns and make your mark?</b><br/>Send your CV to <b>hr@icon-ad.com</b> with the subject line: <i>Account Manager (Arabic Speaker)</i></p><p>Job Type: Full-time</p><p>Application Question(s):</p><ul><li>Do you have experience in handling government clients?</li><li>How much is your salary expectation?</li><li>Do you have a notice period?</li></ul><p>Experience:</p><ul><li>agency side handling government account: 3 years (Preferred)</li></ul><p>Language:</p><ul><li>Arabic (Required)</li></ul>

Account Manager - Client Servicing

Invespy

<p><b>Job Summary</b></p><p>As Client Services Manager, you will be the go-to person for your assigned clients, managing relationships, coordinating internal teams, and ensuring campaigns are executed with excellence. You&rsquo;ll oversee project timelines, budgets, and deliverables&mdash;keeping everything running smoothly while ensuring clients&rsquo; expectations are exceeded.</p><p><b>Key Responsibilities Client Relationship Management</b></p><ul><li>Be the primary point of contact for assigned client accounts.</li><li>Build and maintain strong, long-term client relationships based on trust and delivery.</li><li>Understand clients' businesses and proactively propose solutions to meet their marketing needs.</li></ul><p><b>Campaign &amp; Project Management</b></p><ul><li>Oversee day-to-day delivery of multi-channel campaigns (digital, print, OOH, etc.).</li><li>Collaborate with creative, digital, and media teams to ensure timely, high-quality output.</li><li>Track project progress, adjust timelines, and solve issues as they arise.</li></ul><p><b>Strategy &amp; Planning</b></p><ul><li>Support the development of campaign strategies aligned with client objectives.</li><li>Participate in brainstorming sessions and contribute ideas during planning and pitch phases.</li><li>Review campaign performance metrics and compile reports for clients.</li></ul><p><b>Financial Management</b></p><ul><li>Prepare estimates, manage budgets, and track client billing and invoicing.</li><li>Ensure financial accuracy and profitability of each account.</li></ul><p><b>Qualifications &amp; Experience</b></p><ul><li>Bachelor&rsquo;s degree in Marketing, Communications, Business, or a related field.</li><li><b>3&ndash;5 years of experience working at an advertising or creative agency is essential</b>.</li><li>Proven track record of managing real estate or hospitality sector clients is preferred.</li><li>Demonstrated success in handling end-to-end client campaigns with multiple deliverables and stakeholders.</li></ul><p>Job Type: Full-time</p><p>Application Question(s):</p><ul><li>Do you have advertising agency experience?</li></ul><p>Location:</p><ul><li>Dubai (Required)</li></ul>

Client Services Manager - ADVERTISING AGENCY EXPERIENCE IS A MUST

<div>
 <p>
  <strong>
   Job Purpose:
  </strong>
 </p>
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 </p>
 <p>
  The Account Relationship Manager is responsible for managing the end-to-end client onboarding process, serving as the primary liaison between Singapore Gulf Bank (SGB) and its clients during account initiation and documentation stages. The incumbent ensures that all onboarding activities are executed efficiently, accurately, and in full compliance with the Bank&rsquo;s internal policies and regulatory standards, while maintaining a professional and client-focused relationship throughout the process.
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  <strong>
   Key Responsibilities:
  </strong>
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  <strong>
   Client Onboarding &amp; Relationship Management
  </strong>
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 </p>
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   Act as the main point of contact for clients throughout the onboarding process, ensuring clear communication and timely completion of all requirements.
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 </ul>
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 </p>
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   Coordinate and manage the exchange of onboarding documentation, ensuring completeness, accuracy, and compliance with SGB&rsquo;s KYC and due diligence procedures.
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   Conduct client initiation meetings or calls to outline onboarding steps, timelines, and required documentation.
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   Maintain continuous follow-up with clients and internal teams to ensure a seamless onboarding experience within the established SLAs.
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   Uphold the Bank&rsquo;s commitment to service excellence by providing professional support and fostering long-term client relationships.
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  <strong>
   Documentation &amp; Data Management
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   Upload, organize, and maintain all client documentation in designated Google Drive folders, ensuring proper record-keeping, confidentiality, and version control.
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   Verify that all documentation complies with internal governance and regulatory requirements prior to account activation.
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   Support periodic reviews and audits of onboarding files to ensure data integrity and compliance.
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  <strong>
   Internal Workflow &amp; Coordination
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   Ensure that onboarding tasks are completed in accordance with the Bank&rsquo;s internal workflows, escalation procedures, and service timelines.
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   Liaise with cross-functional teams including Compliance, Operations, and Business Development to expedite client onboarding without compromising accuracy or control.
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   Maintain an updated onboarding tracker reflecting client status, pending actions, and completion progress in alignment with SLA requirements.
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  <strong>
   Reporting &amp; Continuous Improvement
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   Prepare weekly and monthly onboarding reports summarizing client progress, key challenges, and performance metrics.
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   Identify areas for process enhancement to improve operational efficiency and client satisfaction.
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   Support management initiatives aimed at strengthening SGB&rsquo;s client onboarding framework and service standards.
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 </p>
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  <strong>
   Requirements:
  </strong>
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  <li>
   Bachelor&rsquo;s degree in Business Administration, Finance, or a related discipline.
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  <li>
   Minimum 3&ndash;5 years of experience in client onboarding, relationship management, or account servicing within a banking or financial institution.
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   Strong knowledge of banking operations, KYC/AML procedures, and client documentation standards.
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   Excellent interpersonal and communication skills, with the ability to interact effectively across departments and with external clients.
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   High proficiency in English (written and verbal) and competent in using Google Workspace and workflow management tools.
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   Demonstrated ability to manage multiple onboarding cases with attention to accuracy, timeliness, and confidentiality.
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   Prior experience in digital banking, fintech, or international client servicing will be considered an advantage.
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 </ul>
</div>


Account Services Manager (Onboarding)

Elevance Health

<div></div><div><p><b>Account Service Manager Sr.</b></p><div><div><div><div><div><div><div><div><div><p><b>
Location: </b><b>This field-based role enables associates to primarily operate in the field, traveling to client sites or designated locations as their role requires, with occasional office attendance for meetings or training. This approach ensures flexibility, responsiveness to client needs, and direct, hands-on engagement.</b><b>
</b><br>
<i>Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law.
</i></p><p></p><p>A proud member of the Elevance Health family of companies, CarelonRx (formerly IngenioRx) leverages the power of new technologies and a strong, clinical-first lens, to deliver member-centered, lasting pharmacy care.</p><p></p><p>
The <b>Account Service Manager Sr. </b>is responsible for providing highly advanced account management representation and strategic planning for major accounts and serves as a lead for assigned accounts and unit.</p><p></p><p><b>
How you will make an impact:</b></p><ul><li><p>
Provides strategic planning and account management for large accounts.</p></li><li><p>
Directs and manages the administration of contractual requirements and obligations.</p></li><li><p>
Manages the new and renewal implementation process for accounts.</p></li><li><p>
Interfaces with operations to ensure smooth delivery of services.</p></li><li><p>
Maintains ongoing account relationships at multiple levels throughout the customer's organization.</p></li><li><p>
Makes recommendations for improvements to meet customers expectations.</p></li><li><p>
Develops implementation processes and manages reporting processes to ensure client retention and high levels of account satisfaction.</p></li><li><p>
Provides both on-site and off-site account management, which may include interpreting plan design, researching and resolving phone and written inquiries, resolving claims, benefit and enrollment issues.</p></li><li><p>
Presents monthly, ad hoc, mid-year, and annual utilization and benefit reporting to the broker and client.</p></li><li><p>
Coordinates open enrollment meetings, renewal process and training sessions.</p></li><li><p>
Participates in efforts to support standardization across accounts and works in multi-disciplinary teams to design and implement product and operational enhancements.</p></li><li><p>
Provides guidance or expertise to less experienced account service managers.</p></li><li><p>
Makes routine account visits.</p></li></ul><p><b><br>
Minimum Requirements:</b></p><ul><li><p>
Requires a BA/BS and a minimum of 5 years of experience managing business operations and/or customer relationship; or any combination of education and experience which would provide an equivalent background.</p></li><li><p>
Sales license may be required.</p></li></ul><p></p><p><b>
Preferred Skills, Capabilities and Experiences:</b></p><ul><li><p>
Travels to worksite and other locations as necessary.</p></li><li><p>
Client facing experience preferred.</p></li><li><p>
Account management experience preferred.</p></li></ul></div></div></div></div></div></div></div></div></div><div></div><div><div><p>
For candidates working in person or virtually in the below location(s), the salary* range for this specific position is $91,308 to $143,484</p><p></p><p>
Locations: Colorado, Illinois, Minnesota, Nevada</p><p></p><p>
In addition to your salary, Elevance Health offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The salary offered for this specific position is based on a number of legitimate, non-discriminatory factors set by the Company. The Company is fully committed to ensuring equal pay opportunities for equal work regardless of gender, race, or any other category protected by federal, state, and local pay equity laws.</p><p></p><ul><li>The salary range is the range Elevance Health in good faith believes is the range of possible compensation for this role at the time of this posting. This range may be modified in the future and actual compensation may vary from posting based on geographic location, work experience, education and/or skill level. Even within the range, the actual compensation will vary depending on the above factors as well as market/business considerations. No amount is considered to be wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company&rsquo;s sole discretion, consistent with the law.</li></ul></div></div><br>
<p></p>
<p>Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.</p>
<p>Who We Are</p>
<p>Elevance Health is a health company dedicated to improving lives and communities &ndash; and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.</p>
<p>How We Work</p>
<p>At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.</p>
<p>We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.</p>
<p>Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process.</p>
<p>The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.</p>
<p>Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact elevancehealthjobssupport@elevancehealth.com for assistance.</p>
<p>Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.</p></div>

Account Service Manager Sr

Changing Tree Communications Pvt Ltd

<div><span style="font-size: 11px;"><b>Experience: 2 to 8 years</b></span></div><div><span style="font-size: 11px;"><b>Must Skills:</b></span></div><div><span style="font-size: 11px;">2 years Advertising services expereince is a must</span></div><div><span style="font-size: 11px;">English (MUST)</span></div><div><span style="font-size: 11px;">Preferred Languages: Arabic, Russian, Mandarin, Cantonese, French, Spanish</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">Awarded as best Marketing Campaign of the year from Star Awards, we are one of the most rapid-growing ad agencies in India. We’ve taken the leap of faith and of distances to build a highly personalized approach to the brands we work with, renewed with a global perspective.</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;"><b>What do we want from you?</b></span></div><div><span style="font-size: 11px;">We want you to be one point of contact for clients. You should be a creative communication and marketing solutions for clients assigned. You will also be the go-to person in case of delivery and control activation questions, any escalation in terms of timeliness/quality and will need to plug it by internal coordination till the solution provided</span></div><div><span style="font-size: 11px;">Possess strong understanding of digital marketing, marketing communication and its implementation</span></div><div><span style="font-size: 11px;">Cracking brief given by client, assist team for smooth execution and processing of all the campaigns</span></div><div><span style="font-size: 11px;">Accountable for project completions with the expected quality and Service Level Agreements</span></div><div><span style="font-size: 11px;">Establish and cultivate relationships with a company’s clients</span></div><div><span style="font-size: 11px;">Supports in creating innovative tactics to support brand strategies for client</span></div><div><span style="font-size: 11px;">Regular site meetings for key clients and understand their needs</span></div><div><span style="font-size: 11px;">Pass on any Account mining leads to sales team as and when identified</span></div><div><span style="font-size: 11px;">Work with other account managers at a company to create a consistent client message</span></div><div><span style="font-size: 11px;">Ensuring flawless and regular documentation and progress report for the management and clients</span></div><div><span style="font-size: 11px;">Responsible to bring repeat business from current client</span></div><div><span style="font-size: 11px;">Associations and collaborations:</span></div><div><span style="font-size: 11px;">The role requires close collaboration with UAE and India team:</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">Creative and design</span></div><div><span style="font-size: 11px;">Digital Marketing</span></div><div><span style="font-size: 11px;">Web and technology team</span></div><div><span style="font-size: 11px;">Sales</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;"><b>Competencies and Skills Required:</b></span></div><div><span style="font-size: 11px;">An inherent nature to excel and generate value for the client</span></div><div><span style="font-size: 11px;">Prior experience in operations in a client facing role.</span></div><div><span style="font-size: 11px;">Proficient in strategic planning and have a strong understanding of a company’s services so they can explain clients and answer questions in both group and one-on-one situations</span></div><div><span style="font-size: 11px;">Candidate should be balanced with logical and practical thinking, focused, able to handle the pressure and quality-oriented</span></div><div><span style="font-size: 11px;">Strong judgment and decision-making skills. In addition, they should have a strong leadership skill, be self-directed and be able to multitask</span></div><div><span style="font-size: 11px;">Functional Knowledge of MS office and understanding of P&amp;L.</span></div>

Client Servicing, Account Manager

Adobe

<div>
 <strong>
  Our Company
  <br/>
  <br/>
 </strong>
 Changing the world through digital experiences is what Adobe&rsquo;s all about. We give everyone&mdash;from emerging artists to global brands&mdash;everything they need to design and deliver exceptional digital experiences! We&rsquo;re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen.
 <br/>
 <br/>
 We&rsquo;re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!
 <br/>
 <br/>
 Inside Sales Representative - Responsible for Meeting Sales Targets
 <br/>
 <br/>
 Inside Sales Representatives at Adobe are essential for propelling our mission to revolutionize the world with exceptional digital experiences. Join us as an Inside Sales Representative - Quota Owner to assist clients in bringing their creative visions to life using our premium solutions.
 <br/>
 <br/>
 What You&rsquo;ll Do
 <br/>
 <br/>
 <ul>
  <li>
   Skillfully establish and maintain relationships with significant customers within the ICX-Reseller client base.
  </li>
  <li>
   Develop and foster solid relationships with managers and decision-makers, growing connections beyond IT and Procurement into the C-Suite. Map target organizations at a departmental level to ensure success.
  </li>
  <li>
   Drive revenue growth by identifying upsell and cross-sell opportunities and achieving Net ARR targets for our Digital Media solutions.
  </li>
  <li>
   Interact with a vast client base, establishing relationships and interactions that promote expansion.
  </li>
  <li>
   Understand customers' document workflows and creative needs, offering tailored solutions and building lasting partnerships.
  </li>
  <li>
   Manage the opportunity pipeline, providing accurate and timely updates to management.
  </li>
  <li>
   Research customer contracts and purchasing history to uncover expansion opportunities.
  </li>
  <li>
   Devise customized connect strategies based on account plans.
  </li>
  <li>
   Identify high-propensity segments for Adobe&rsquo;s solutions and plan customer outreach accordingly.
  </li>
  <li>
   Perform outbound prospecting to existing customers, establishing new business relationships.
  </li>
  <li>
   Conduct extensive account reviews via Teams/Video calls, understanding clients' strategic goals and challenges.
  </li>
  <li>
   Develop and implement strategic account plans that align with clients' business objectives.
  </li>
  <li>
   Lead negotiations and pricing discussions for mutually beneficial outcomes.
  </li>
  <li>
   Serve as a trusted advisor, ensuring successful deployment and addressing any issues promptly.
  </li>
  <li>
   Stay informed about industry trends and regulatory changes, offering clients valuable insights.
  </li>
  <li>
   Collaborate with Solution Specialists to improve the footprint of Adobe solutions like Adobe Acrobat &amp; Sign, Creative Cloud, and more.
  </li>
  <li>
   Represent the client's interests and needs within the organization.
   <br/>
   <br/>
  </li>
 </ul>
 What You Need To Succeed
 <br/>
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 <ul>
  <li>
   Established capacity to handle an extensive portfolio of customers, especially within the MM/Enterprise Segment.
  </li>
  <li>
   3+ years of experience in a similar role, preferably with SAAS solutions.
  </li>
  <li>
   Demonstrated success in leading all aspects of a matrixed organization to market SAAS solutions.
  </li>
  <li>
   Strong business relationship skills, capable of engaging from IT to the C-Suite.
  </li>
  <li>
   Excellent communication and presentation skills for any audience level.
  </li>
  <li>
   Experience using quantitative and qualitative analysis to identify new sales opportunities.
  </li>
  <li>
   Capability to handle accounts and market solutions proficiently.
  </li>
  <li>
   Technological acumen with a focus on value-selling rather than product features.
  </li>
  <li>
   Capability to independently provide basic product demos.
  </li>
  <li>
   Preferably, international sales experience with exposure to NA markets.
  </li>
  <li>
   Working hours aligned with US Time Zones.
  </li>
  <li>
   Bachelor&rsquo;s Degree or equivalent experience.
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   <br/>
  </li>
 </ul>
 Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law. Learn more.
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 Adobe aims to make Adobe.com accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email accommodations@adobe.com or call (408) 536-3015.
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Customer Success Account Manager

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