client services account manager

Kleinfelder

<div>Job Description:
<div>
Take Your Career to The Next Level</div><div>
Kleinfelder, a Forbes' Top Employer for Engineers in North America, is committed to a people-first culture, technical excellence, and creating opportunities where employees can thrive!</div><div></div><div> 
Kleinfelder is seeking Client Account Manager to join our Mountain Area team
</div><div>We are excited to present a challenging career opportunity for an accomplished and energetic professional to join our team as a Client Account Manager (CAM) to help shape Kleinfelder's future in our focused markets. This experienced professional will foster relationships with clients and teaming partners, work closely with our local operations throughout the Mountain Area and will lead the development of client-centric delivery teams that will position us for extraordinary growth into the future. This position is located in our Denver CO office.</div> 
Purpose
Own growth and client satisfaction across Mountain Area accounts by integrating business development and delivery, making Kleinfelder the client&rsquo;s firm-of-choice.<div>
The Client Account Manager (CAM) is responsible for deepening strategic client relationships within our target markets and advancing opportunities aligned with our growth objectives. This role focuses on expanding our presence across client networks by cross selling our full suite of services&mdash;including geotechnical engineering, design engineering, construction services, environmental planning and permitting, environmental remediation and related technical capabilities. The CAM ensures clients have access to comprehensive, integrated engineering and environmental solutions that support their project needs from concept through completion. The candidate will have experience in Business Development activities with a background in utilizing standard tools and information to make tactical course corrections regarding client selection, assignments, targeted opportunities, and proposal efforts. The CAM will thoroughly understand the client's business needs to develop innovative solutions and sound recommendations to meet their needs.</div>
Sales governance and growth disciplines<ul><li>
Develop and maintain annual Account Plans with revenue, margin, and sale targets for priority accounts.</li><li>
Lead quarterly pipeline reviews and forecast accuracy, ensuring 3&times; coverage of target bookings.</li><li>
Drive disciplined go/no-go, win strategy, and pricing strategy; participate in pink/red team reviews, interview preparation, and executive sponsorship.</li><li>
Align pursuit investment with Return on Investment, document differentiators and client value propositions.</li></ul>
Priority market focus (Mountain Area)<ul><li>
Power and Energy</li><li>
Water and Wastewater
</li><li>Transportation and Mobility</li><li>
Oil and Gas / Natural Resources</li></ul><div>
The successful candidate will be able to:</div><ul><li>
Grow and manage client relationships and serve as the interface between the client and delivery teams.</li><li>
Drive sales from a select group of targeted clients</li><li>
Will cross sell multiple service lines to targeted clients</li><li>
Understand the clients' business needs and develop innovative, value-added solutions and cost-effective recommendations to exceed client needs.</li><li>
Coordinate project delivery and proposal teams with clear and succinct communication as to the client requirements and differentiation strategies.</li><li>
Develop and maintain strong relationships with clients and teaming partners to provide professional consulting services in a trusted advisory role.</li><li>
Proactively network with clients, teaming partners, and industry partners to understand the market trends, needs, and future opportunities to create a Return on the Investment.</li><li>
Maintain awareness of industry economic information and project development information such as interconnection applications within targeted geographic regions.</li><li>
Work well in a matrixed work environment, interacting with both business development and operations teams, as well as maintaining close communication with clients to represent their needs effectively.</li><li>
Build relationships with technical and client service teams and within client organizations</li><li>
Ensure accurate, timely, and comprehensive CRM recordkeeping to support forecasting, pipeline visibility, and strategic decision‑making.</li><li>
Develops high‑quality documents and PowerPoint presentations that support market strategy, client engagement, and pursuit activities.</li><li>
Works in concert with division market leaders to prioritize and advance large‑scale programs, curating high‑performing teams and strategic partnerships that fully leverage the firm&rsquo;s capabilities and align with national strategic objectives</li><li>
Supports seller‑doers in client interactions by leading through example, identifying the right individuals to take on seller‑doer roles, and coaching them on effective preparation and disciplined follow‑up, including timely call reports.</li></ul><div>
 Skills must include:</div><ul><li>
Strong leadership and teamwork.</li><li>
Technical expertise to assist in proposal writing and pricing.</li><li>
Excellent verbal and written communication.</li><li>
Pro-active problem solving.</li><li>
Strong business acumen.</li><li>
Dedication to safety and regulatory compliance.</li></ul><div>
Experience:</div><ul><li>
8+ years of progressive leadership in the Engineering market: pre-development, engineering, and construction.</li><li>
3-5 years of direct client interaction within the Engineering and Construction fields.</li></ul><div></div><div> 
Education and Certification:</div><ul><li>
BS/BA degree in engineering, related technical field, marketing, or business.</li><li>
Professional Engineering registration is a plus, but not necessary.</li></ul><div></div><div> 
Following an offer, candidates will be required to satisfactorily complete employment reference checks, verification of professional licensure and/or educational credentials, a motor vehicle report (MVR), and a comprehensive background check.</div><div></div><div> 
Move Forward with Kleinfelder: Kleinfelder and its&rsquo; subsidiaries and affiliates, has been connecting great people to the best work since 1961. We are engineers, scientists, and construction professionals providing solutions that improve our clients&rsquo; transportation, water, energy, and other private infrastructure. As a responsive, cross-disciplinary team of bright, curious, and innovative problem-solvers, we are dedicated to doing the right thing, every day, on every project from over 110 offices in the US, Canada, and Australia. Connecting great people to the best work is our purpose &ndash; together, we deliver.</div><div></div><div> 
Progress with an Employer that Values You</div><div>
Kleinfelder, and its&rsquo; subsidiaries and affiliates, is an inclusive organization free from discrimination. We are a stronger organization when we are a diverse workforce and believe that through diversity, equity, and inclusion comes creativity, innovation, and unity. We are proud to offer the following:</div> 
Benefits: Kleinfelder, and its&rsquo; subsidiaries and affiliates, offers an excellent compensation and benefits package, including: medical, dental, vision, life insurance, 401(k) plan, and paid holidays. Colorado: The expected salary range for the position is displayed in accordance with the Colorado Equal Pay for Equal Work Act. Final agreed upon compensation is based upon individual qualifications and experience. Salary range: $86,694 - $144,685. We will be accepting applications through 3/10/26 (90 days from posting date).<div>
Career Development: We are committed to investing in the professional development of our staff, offering each employee every opportunity to grow, develop, and take control of their career paths. We support these efforts through reimbursements for continuing education as well as many of the expenses associated with trainings and certifications, and opportunities for career development through our internal Mentoring Program.</div><div></div><div> 
Equal Opportunity: Kleinfelder, and its&rsquo; subsidiaries and affiliates, is an Equal Opportunity Employer &ndash; Minorities/Women/Disabled/Veterans. (Compliant with the new VEVRAA and Section 503 rules)</div><div></div><div> 
NOTICE TO THIRD PARTY AGENCIES</div><div>
Please note that Kleinfelder, and its&rsquo; subsidiaries and affiliates, does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Recruitment Fee Agreement, Kleinfelder, and its&rsquo; subsidiaries and affiliates, will not consider or agree to payment for any referral compensation or recruiter fee. In the event a recruiter or agency submits a resume or candidate without a previously signed agreement, Kleinfelder, and its&rsquo; subsidiaries and affiliates, explicitly reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resume, including those submitted to hiring managers, are</div><div>
deemed to be the property of Kleinfelder.</div></div>

Mountain Area Client Account Manager

Synchrony Group

<div>Company Description 
Be part of something great!
Synchrony Group is an independently owned network of companies, headquartered in West Chester, PA.
At Synchrony, we are dedicated to providing the highest quality products and services in the medical communications industry. Our vision is to create the highest value for our clients and the most opportunity for our team members, while working together to improve the lives of patients. Collectively, we are leaders in strategic planning, development, and execution of best-in-class programs that address medical needs, maximize strategic objectives, and make significant scientific and clinical contributions. Our passion and commitment to improving outcomes for our clients, healthcare professionals, and patients drives us to exceed expectations in everything we do.
Synchrony consists of integrated groups of medical-scientific, clinical, creative, commercial, and industry experts. Synchrony Healthcare Communications specializes in branded and disease state marketing/promotional campaigns and initiatives. Our teams reflect our commitment to excellence&mdash;we&rsquo;re smart, enthusiastic, and driven. We align the skills, experiences, and perspectives of diverse individuals to achieve unparalleled results in an environment of respect and mutual support. Above all, we are passionate about changing the world and improving the lives of patients.
Our success is built on the foundation of our team, and we&rsquo;re always striving to strengthen our foundation. More than just seeking out the best and brightest to join us, we also create a work environment in which employees are respected and encouraged to grow.
Are you looking to be part of something great? We&rsquo;d like to meet you! 
Job Description 
The Vice President (VP), Account Services, has primary responsibility for Account Services activities for assigned clients, including developing and executing strategies to grow revenue that meets and exceeds assigned objectives, including client satisfaction, development and retention. This individual leads internal cross-functional core teams and clients on the strategic and tactical plan, design, and execution of innovative multichannel pharmaceutical marketing communications initiatives. The VP, Account Services has primary responsibility for assigned Accounts Services employee recruitment, mentorship, and retention. In addition, the VP, Account Services is required to personally understand client challenges and lead internal and external core teams to conceptualize, design, and deliver novel solutions for clients&rsquo; needs in a manner consistent with the values and reputation of Synchrony. Accountabilities include assigned client relationship development and satisfaction, core team leadership, new business development, and overall strategy, development, and execution of assigned business.
Job Duties
Leadership/Management/Execution<ul><li>
Establish and lead cross-functional teams in concept and execution of marketing activities, including a focus on digital and social media channels, for assigned client accounts</li><li>
Monitor and manage assigned activities to ensure timely delivery of the highest-quality products and services within budget</li><li>
Foster and develop collaboration between departments, internal groups, and individuals to ensure innovative and collaborative solutions to client needs</li><li>
Serve as primary client contact for assigned accounts, including day-to-day account management and issues resolution, providing exemplary customer service that represents corporate values</li><li>
Develop and nurture client relationships on assigned accounts to ensure continuous collaboration on issue mitigation and new business opportunities</li><li>
Keep client and product strategy to the forefront of all project discussions, both internal and external, and make related recommendations as needed</li><li>
Review all material to ensure adherence to agreed client and product strategy</li><li>
Represents the executive team to communicate and support our corporate vision, values, culture, and brand as well as corporate objectives, policies, and processes</li><li>
Work with internal team to ensure it is meeting its goals and objectives while adhering to corporate values</li><li>
Oversee financial aspects of client relationship, including compliance to contract/agreements, statements of work, purchase orders, invoices, and receivables</li><li>
Develop and defend client statements of work (SOW)/scope details with input from core team members involved in project execution</li><li>
Develop strategic/creative briefs for all projects, obtaining client agreement, and clearly communicate vision and expectations to the core team</li><li>
Oversee forecasting and reporting for all assigned client accounts</li><li>
Ensure team compliance with client contracts, timelines, and budgets</li><li>
Manage, mentor, and develop assigned agency personnel</li><li>
Review all major deliverables to ensure quality standards and client expectations are met</li><li>
Attend and lead aspects of weekly client status, new project kick-offs, and project debriefs post-completion</li><li>
Attend client meetings, congresses, and communicate key learnings to team and client</li><li>
Actively participate in client presentations, selling and defending the agency's point of view</li></ul>
Client Core Team Roles and Responsibilities<ul><li>
Perform client core team responsibilities as needed</li><li>
Proactively help team members carry out tasks</li><li>
Agree and communicate roles and responsibilities of the client core teams</li><li>
Onboard, train, mentor, and support team members</li><li>
Remain aware of and attentive to daily organizational tasks to ensure team and operational effectiveness</li><li>
Work with team members and managers to support work resourcing, prioritization, productivity, and quality</li><li>
Work with team members and managers on issue resolution when needed</li><li>
Define, communicate, enforce, and support operational processes</li><li>
Manage individual team members; allocate and prioritize resources and workflow</li><li>
Ensure all client core teams are assigned and effective</li><li>
Ensure all client jobs are resourced and appropriately prioritized</li><li>
Monitor progress and adjust appropriately</li><li>
Foster and develop collaboration among core team members to ensure innovative solutions to client needs</li><li>
Provide ongoing guidance regarding product strategy, decision making, and project planning</li><li>
Intervene on behalf of client core teams if issues arise, such as: client issues, partner issues, quality assurance, resourcing, budget issues, changes in scope</li></ul>
Business Development<ul><li>
Assist leadership with the design and implementation of strategies and cross-selling initiatives</li><li>
Lead strategic and tactical planning initiatives for assigned accounts according to client-defined financial calendars to secure ongoing business</li><li>
Ensure that existing client revenue goals are achieved</li><li>
Lead assigned business development opportunities and initiatives required to increase revenue to meet and exceed company goals</li><li>
Actively seek new business opportunities within current clients according to strategic goals and objectives</li><li>
Lead teams and resources to create and submit RFPs and proposals for prospective/new clients</li><li>
Provide Synchrony Group cross-selling, new business development, and revenue growth for both new and existing clients</li><li>
Monitor industry and therapeutic area and best practices and advances to ensure that Synchrony and our clients are at the cutting edge or leading the field</li></ul>
Internal and External Relationships<ul><li>
Lead and support key internal committees pertaining to Account Services and new business development</li><li>
Represent the organization in an appropriate manner</li><li>
Be a positive force for enhancing the work culture, consensus-building, and internal communications</li><li>
Facilitate communication between team members and clients necessary to maintain strong relationships and effective account management</li><li>
Resolve conflict and celebrate success; set clear team priorities; explain client/brand objectives and strategies; define success in terms of the whole team</li><li>
Keep senior management apprised of critical client concerns and opportunities</li><li>
Keep senior management apprised of critical internal issues, concerns, and opportunities</li></ul>
Key Competencies
<ul><li>Effective leadership skills, with strong focus on account services, strategic pharmaceutical marketing, and businesses processes</li><li>
High level of integrity, confidentiality, and accountability</li><li>
Well-defined sense of diplomacy, including solid negotiation, conflict resolution, and people management skills</li><li>
Ability to manage outcomes to win-win resolution</li><li>
Ability to provide management direction and developmental support to direct reports in preparation for future positions; provide challenging and stretching assignments; push tasks down to empower others; share ownership and visibility</li><li>
Demonstrated ability to manage key constituent relationships</li><li>
Able to identify key issues; creatively and strategically overcome challenges or obstacles</li><li>
Effective attention to detail and a high degree of accuracy</li><li>
Sound analytical thinking, planning, prioritization, and execution skills</li><li>
Expert communicator both verbally and in writing</li><li>
Strong presentation and persuasion skills: Can develop a clear point of view and tell a meaningful &quot;story&quot;; is effective in a variety of settings and group sizes with clients, peers, subordinates, and management; confidently expresses both data/facts, plus more controversial topics; commands attention and can manage group dynamics</li></ul> 

Qualifications 
Requirements<ul><li>
Bachelor's degree required; MBA or advanced degree preferred</li><li>
Minimum 10 years&rsquo; agency experience in pharmaceutical marketing and account services</li><li>
Demonstrated history of successful management of 5+ million dollars of fee/year specific to a pharmaceutical marketing agency</li><li>
Experience managing and mentoring Account Services personnel</li><li>
Substantial experience leading advertising and promotion marketing communication initiatives, including print, video, digital, and social media campaigns</li></ul>
Working Conditions<ul><li>
Ability to attend and conduct virtual or in-person presentations</li><li>
Significant communication with clients and internal teams, including many presentations</li><li>
Ability to travel as client needs require (e.g., client meetings, congress meetings, sales meetings)</li><li>
Ability to commit to extra and/or nontraditional hours as client needs require</li></ul> 

Additional Information 
Synchrony places high value on the well-being of its employees; therefore, Synchrony team members are eligible for a comprehensive array of benefits, including competitive salaries, generous paid time off, excellent health insurance, family leave, and a 401(k) plan with employer matching.
All your information will be kept confidential according to EEO guidelines.
EOE. Synchrony is not able to provide visa sponsorship for this role.</div>

VP, Account Services

Keystate

<div>KeyState is seeking an experienced Captive Account Manager to manage a portfolio of single-parent and cell captives. This individual will serve as the primary relationship manager and strategic advisor to captive owners and their executive teams. The role requires technical expertise, financial acumen, regulatory awareness, and the ability to confidently engage with boards, auditors, actuaries, fronting carriers, and regulators.

The ideal candidate thrives in a consultative environment and understands how captives integrate into broader enterprise risk and financial strategy.

Duties and Responsibilities
<h4 class="jobSectionHeader">
Strategic Client Leadership</h4><ul><li>
Serve as primary relationship manager for assigned captive clients.</li><li>
Act as trusted advisor to CFOs, Risk Managers, and Executive Leadership.</li><li>
Coordinate and lead Board of Director meetings, including preparation of financial and operational materials.</li><li>
Provide guidance on capital optimization, risk retention strategy, and program expansion.</li></ul><h4 class="jobSectionHeader">
Financial &amp; Regulatory Responsibilities</h4><ul><li>
Oversee and/prepare monthly, quarterly and annual financial reporting.</li><li>
Coordinate with actuaries, auditors, and tax advisors.</li><li>
Monitor capital and surplus requirements.</li><li>
Ensure compliance with domicile regulatory requirements. KeyState works across leading U.S. domiciles, including Vermont, Delaware, Tennessee, South Carolina, and the District of Columbia.</li><li>
Manage regulatory filings and direct communications with regulators.</li></ul>
Program Management &amp; Insurance Structure
<ul><li>
Coordinate fronting carrier and reinsurance relationships.</li><li>
Monitor underwriting performance and loss development.</li><li>
Oversee premium allocation, collateral, and reinsurance structures.</li><li>
Collaborate with TPAs and claims administrators.</li><li>
Assist in feasibility analyses and new captive formations.</li></ul><h4 class="jobSectionHeader">
Practice Development Support</h4><ul><li>
Identify opportunities to expand captive utilization.</li><li>
Support proposal development and client presentations.</li><li>
Contribute to thought leadership and industry engagement initiatives.</li></ul><h4 class="jobSectionHeader">
Minimum Qualifications</h4><ul><li>
Bachelor&rsquo;s degree in Finance, Risk Management, Accounting, or related field.</li><li>
Minimum 5 years of captive insurance or risk financing experience.</li><li>
Strong understanding of singleparent and cell captive structures.</li><li>
Experience presenting to Boards or Executive Committees.</li><li>
Strong financial literacy and ability to interpret actuarial and financial statements.</li><li>
Familiarity with financial institution risks (lender liability, professional liability, credit risk, etc.) preferred.</li><li>
Professional designations such as ACI, CPCU, ARM, or CPA are a plus.</li></ul><h4 class="jobSectionHeader">
Compensation</h4>
KeyState offers a competitive compensation structure designed to reward performance, long-term relationship development, and growth. Compensation includes:
<ul><li>
Competitive base salary.</li><li>
Performancebased incentive opportunities.</li><li>
Comprehensive benefits including health, dental, vision, and retirement plan.</li></ul>
Total compensation is commensurate with experience, education and qualifications.
<h4 class="jobSectionHeader">
Work Environment</h4>
This position is based in KeyState&rsquo;s Vermont Office. At KeyState, we value all employees and job candidates as unique individuals and welcome the variety of experiences they bring to our company. We maintain a strict non-discrimination policy and believe everyone should be treated equally regardless of race, sex, gender identification, sexual orientation, national origin, native language, religion, age, disability, marital status, citizenship, genetic information, pregnancy, or any other characteristic protected by law.
<h4 class="jobSectionHeader">
About KeyState</h4>
Founded in 1991, KeyState is a rapidly growing, privately held financial services firm specializing in providing tax advantaged investments to community banks. With over $18 billion in assets under management, KeyState has managed investment subsidiaries for community banks for over 35 years. In 2008, KeyState launched its captive management practice that grew to form and managing captives for over 100 companies across the US. In 2019, KeyState launched a renewable energy tax credit investment platform for community banks. KeyState helps community banks source, underwrite, and manage tax credit investments. To date, KeyState has raised and deployed approximately $1 billion in tax credit capital for community banks, financing over 200 renewable energy projects across the United States.</div>

Captive Account Manager

Numerus Outsourcing

Client Accounting Services ManagerNumerus Outsourcing | Remote | Full-TimeImportant note: Please do not apply for this position if you do not have significant proven experience supporting multiple clients in a Bookkeeping / CPA firm environment.About Numerus OutsourcingNumerus Outsourcing is a rapidly growing, 100% U.S.-based outsourced bookkeeping and accounting firm serving business owners, nonprofit organizations, and CPA firms nationwide.We are seeking a Client Accounting Services Manager to lead client onboarding engagements, oversee complex accounting clean-up projects, and help implement efficient accounting systems that allow clients to transition smoothly to our staff accountants for ongoing monthly bookkeeping.This is a senior-level accounting position requiring deep QuickBooks Online expertise and extensive experience managing complex accounting engagements and integrations.Position OverviewThe Client Accounting Services Manager is responsible for leading the onboarding and accounting clean-up process for new clients and preparing their books to be transitioned to staff accountants for ongoing monthly work.This role involves:<ul><li>Reviewing and correcting existing client accounting records</li><li>Managing small, medium and large-scale clean-up and catch-up accounting projects</li><li>Migrating accounting systems to QuickBooks Online</li><li>Implementing third-party integrations</li><li>Ensuring financial statements comply with GAAP</li><li>Supporting staff accountants with resolving complex accounting issues</li></ul>The role works closely with the Managing Partner and accounting team to ensure work is completed accurately and efficiently.Key ResponsibilitiesClient Onboarding &amp; Accounting Clean-Up<ul><li>Lead onboarding of new bookkeeping and accounting clients.</li><li>Perform and supervise clean-up and catch-up accounting projects, often involving large or complex books.</li><li>Review financial statements and identify accounting issues.</li><li>Ensure books are accurate and GAAP-compliant before transitioning work to staff accountants.</li></ul>Accounting System Migrations<ul><li>Manage migrations from QuickBooks Desktop and other accounting platforms to QuickBooks Online.</li><li>Reconcile historical data and validate financial accuracy after conversion.</li></ul>Accounting Technology &amp; Integrations<ul><li>Configure and manage integrations between QuickBooks Online and client software systems including:</li><li>CRM systems</li><li>payroll platforms</li><li>merchant processors</li><li>expense management software</li><li>reporting tools</li><li>Troubleshoot integration issues and resolve sync errors.</li></ul>Staff Support &amp; Technical Oversight<ul><li>Assist accounting staff with complex accounting matters including:</li><li>accrual accounting</li><li>revenue recognition</li><li>lease accounting</li><li>complex reconciliations</li><li>Provide technical guidance on QuickBooks workflows and accounting systems.</li><li>Complete periodic client book reviews</li><li>Year-End Accounting Review</li><li>Assist with year-end financial statement reviews.</li><li>Ensure client books are complete and accurate prior to tax preparation.</li></ul>Required ExperienceApplicants must meet the following qualifications:<ul><li>7+ years of professional accounting experience</li><li>3+ years in a senior or supervisory accounting role</li><li>Experience working in:</li><li>a CPA firm bookkeeping department, or</li><li>a large, outsourced bookkeeping firm serving mid and large size clients</li></ul>Candidates must demonstrate strong experience with:<ul><li>complex accounting clean-up projects</li><li>QuickBooks Online workflows</li><li>accounting system migrations</li><li>accounting technology integrations</li></ul>Required Technical SkillsQuickBooks Online<ul><li>Advanced knowledge of QuickBooks Online workflows</li><li>Experience performing QuickBooks Desktop to QuickBooks Online migrations</li><li>Ability to troubleshoot QuickBooks issues and system errors.</li></ul>Accounting Integrations &amp; Platform Experience <ul><li>Experience with the following platforms is required:</li><li>Bill Pay &amp; Payment Platforms (BILL, Melio, Ramp etc)</li><li>Payroll Systems (Gusto, ADP, Paychex etc, Experience mapping payroll entries to QuickBooks Online)</li><li>Expense Management Software (Emburse, Expensify, Tallie etc)</li><li>Financial Reporting Software (Fathom, Reach Reporting)</li><li>Practice Management Tools Experience with Keeper (formerly Double) or similar accounting practice management platforms.</li><li>Preferred Additional Platform Experience (Xero, NetSuite, SAGE)</li></ul>Key Skills<ul><li>Strong technical accounting knowledge</li><li>Advanced problem-solving skills</li><li>High level of attention to detail</li><li>Strong understanding of accounting technology platforms</li><li>Ability to manage complex accounting engagements</li><li>Excellent written and verbal communication skills</li></ul>Pay: $40.00 - $45.00 per hourExpected hours: 32.0 per weekBenefits:<ul><li>Paid time off</li></ul>Work Location: Remote

Client Accounting Services Manager - Remote - US Applicants Only

Carrier

<div>About Carrier
Carrier Global Corporation, global leader in intelligent climate and energy solutions, is committed to creating innovations that bring comfort, safety and sustainability to life. Through cutting-edge advancements in climate solutions such as temperature control, air quality and transportation, we improve lives, empower critical industries and ensure safe transport of food, lifesaving medicines and more. Since inventing modern air conditioning in 1902, we lead with purpose: enhancing the lives we live and the world we share. We continue to lead because of our world-class, inclusive workforce that puts the customer at the center of everything we do. For more information, visit corporate.carrier.com or follow on Carrier social media at @Carrier.
About the Role
As the, Commercial Service Account Manager you will be responsible for pursuing opportunities for service agreements, quick turn projects to keep our customers operating effectively and pursuing large opportunities that help our customers modernize their equipment.
This role is a great fit for you excel at building relationships, have outstanding customer service and love working with cross-functional teams. This is the ideal role for those that are adept at assessing and understanding both the immediate and future needs of customers.
Job Responsibilities<ul><li>
Sell the full portfolio of Carrier HVAC Service products and solutions (i.e. service agreements, repairs and modernizations)</li><li>
Create and maintain Sales Territory and Account plans where necessary</li><li>
Present at customer seminars to develop new and existing customer relationships and opportunities</li><li>
Promote Carrier value proposition linking customer objectives to Carrier solutions</li><li>
Utilize CRM to manage customer interactions, activities, and opportunity pipeline</li><li>
Experienced seller in attracting new customers as well as building share value with existing customers</li><li>
Ability to seek out and access new service agreement opportunities both with existing customers and new prospect customers</li><li>
Ability to seek out or respond to repair opportunities</li><li>
Establishing and building credibility with knowledge of Carrier products/solutions</li><li>
Strong ability to develop and sustain customer relationships</li><li>
Clearly articulate the value of Carrier&rsquo;s value offerings and how they map to the customers&rsquo; needs</li><li>
Ability to detect the Customer&rsquo;s buying stage and adjust selling accordingly</li><li>
Effective presentation and communication skills</li><li>
Prioritize on best opportunities</li><li>
Responding to the customer requirements in a timely manner</li><li>
Gaining the booking/order in a timely manner</li><li>
Ability to consistently achieve sales metrics and Annual Targets</li><li>
To effectively negotiate service agreement renewals when required</li></ul>
Required Qualifications<ul><li>
High School Diploma/ GED</li><li>
2+ Years of experience selling B2B</li><li>
Must be able lift/carry 20 lbs, climb ladders/stairs, and be comfortable working on roofs/platforms</li></ul>
Preferred Qualifications<ul><li>
Extremely comfortable operating in a technical environment utilizing Microsoft based computer software</li><li>
Outstanding sales/negotiation skills and goal-orientated with strong time management and organizational skills</li><li>
Demonstrated strong written, verbal and presentation skills to effectively develop expectations and relationships with internal and external customers</li><li>
Ability to sell directly to end user customer</li><li>
Previous experience in selling service agreements</li><li>
Demonstrates ability to introduce others to cross sell and upsell within their base of customers</li><li>
Ability to work in a highly team-oriented and dynamic environment</li><li>
Demonstrated ability to introduce others to cross sell and upsell within their base of customers</li><li>
Demonstrated ability to identify opportunities to proactively sell preventative repair / upgrade packages</li><li>
Self-motivated and able to manage many simultaneous projects and responsibilities</li></ul>
Pay Range
The annual salary for this position is between $79,000.00 - $158,000.00 annually. Factors which may affect pay within this range include, but are not limited to, skills, education, experience, and other unique qualifications of the successful candidate.
Other Compensation
This position may be entitled to short-term cash incentives, subject to plan requirements.
Benefits
Employees are eligible for benefits, including:<ul><li>
Health Care Benefits: Medical, Dental, Vision; Wellness incentives</li><li>
Retirement Benefits</li><li>
Time off and Leave: Paid vacation days, up to 15 days; paid sick days, up to 5 days; paid personal leave, up to 5 days; paid holidays, up to 13 days; birth and adoption leave; parental leave; family and medical leave; bereavement leave; jury duty leave; military leave; purchased vacation</li><li>
Disability: Short-term and long-term disability</li><li>
Life Insurance and Accidental Death and Dismemberment</li><li>
Tax-Advantaged Accounts: Health Savings Account; Health Care Spending Account; Dependent Care Spending Account</li><li>
Tuition Assistance
</li></ul>To learn more about our benefits offering, please click here Work with us | Carrier Corporate. The specific benefits available to any employee may vary depending on state and local laws and eligibility factors, such as date of hire and the applicability of collective bargaining agreements.
Carrier EEO Statement and Accommodations Process
Carrier is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status or any other applicable state or federal protected class. Carrier provides affirmative action in employment for qualified individuals with a Disability and Protected Veterans in compliance with section 503 of Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act.
If you require a reasonable accommodation to complete the application process, participate in an interview, or otherwise engage in the hiring process, please contact us at Carrier.Recruiting@carrier.com. We will make every effort to meet your needs in accordance with applicable laws.
Application Deadline
Applications will be accepted for at least 3 days from Job Posting Date: 19 March 2026
Job Applicant's Privacy Notice
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Commercial Service Account Manager

ZainTECH

<div>
 
 The Account Manager - Government Sector is responsible for managing and developing relationships with government clients while supporting their digital transformation initiatives through ZainTECH's portfolio of ICT and digital solutions. The role focuses on maintaining strong client relationships, identifying growth opportunities, and ensuring the successful delivery of technology solutions including cloud, cybersecurity, data, and digital services.
 
 
 Working closely with internal technical, product, and delivery teams, the Account Manager ensures that client needs are addressed effectively while contributing to revenue growth, customer satisfaction, and long-term account development within the government sector.
 
 
 Responsibilities:
 
 
 
 Account Management
 
 
 <ul>
 <li>
 Manage relationships with assigned government sector clients, acting as a key point of contact for account-related activities
 </li>
 <li>
 Build strong relationships with client stakeholders and understand their business objectives and technology requirements
 </li>
 <li>
 Conduct regular account reviews to assess solution performance, identify improvement opportunities, and ensure customer satisfaction
 </li>
 <li>
 Monitor client engagement and proactively manage contract renewals and ongoing service requirements
 </li>
 </ul>
 
 
 ICT &amp; Digital Solutions Advisory
 
 
 <ul>
 <li>
 Develop a strong understanding of ZainTECH's technology portfolio, including cloud services, cybersecurity, data solutions, and digital platforms
 </li>
 <li>
 Work with clients to identify opportunities where ICT and digital solutions can support operational improvements and digital transformation goals
 </li>
 <li>
 Collaborate with internal technical teams to design and present relevant solutions to meet client needs
 </li>
 </ul>
 
 
 Business Development
 
 
 <ul>
 <li>
 Identify and pursue opportunities to expand services within existing government accounts
 </li>
 <li>
 Support the development of account plans to drive revenue growth and increase solution adoption
 </li>
 <li>
 Participate in the preparation and presentation of proposals, tenders, and solution recommendations
 </li>
 <li>
 Support pipeline development through engagement with new government entities or departments
 </li>
 </ul>
 
 
 Collaboration &amp; Devliery Coordination
 
 
 <ul>
 <li>
 Coordinate with internal teams including sales, technical, product, and delivery teams to ensure successful project execution
 </li>
 <li>
 Track and manage sales opportunities through CRM systems and maintain accurate account records
 </li>
 <li>
 Ensure smooth communication between internal stakeholders and client teams
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 4-6 years of experience in account management, sales, or business development within ICT, cloud, or technology-related industries
 </li>
 <li>
 Experience working with government or public sector clients is highly preferred
 </li>
 <li>
 Solid understanding of ICT and digital solutions including cloud computing, cybersecurity, and digital platforms
 </li>
 <li>
 Ability to understand client challenges and align technology solutions with business needs
 </li>
 <li>
 Strong communication, presentation, and relationship management skills
 </li>
 <li>
 Ability to manage multiple client engagements and coordinate internal teams effectively
 </li>
 <li>
 Self-motivated with a proactive approach to account development and opportunity management
 </li>
 <li>
 Bachelor's degree in Business, Information Technology, Computer Science, or a related field
 </li>
 <li>
 Familiarity with CRM tools such as Salesforce is an advantage
 </li>
 </ul>
</div>

Account Manager - Government Sector (Saudi National)

Defense Holdings, Inc.

Defense Holdings, Inc. (DHi)
 Location: Hybrid (US)
 Employment Type: Full-Time
 Department: Client Services / Accounts
 Reports To: Account Manager / Director of Client Services
 
Company Overview
 
Defense Holdings, Inc. (DHi) is a trusted provider of innovative solutions and mission-critical services supporting U.S. defense, federal, and commercial clients. We are committed to operational excellence, integrity, and delivering results that strengthen national security and organizational performance.
 
At DHi, our people are our greatest asset. We foster a collaborative, performance-driven environment where professionals are empowered to grow, innovate, and make meaningful contributions.
 
Position Summary
 
Defense Holdings, Inc. (DHi) is seeking an Account Services Administrator to support account management teams with client documentation, reporting, and service coordination. The ideal candidate will ensure client accounts are accurately maintained, assist with administrative tasks, and support delivery of high-quality client services.
 
This role requires strong organizational skills, attention to detail, and the ability to manage multiple account-related tasks efficiently.
 
Key Responsibilities
 
Account Administration
 
<ul>
<li>Maintain accurate client account records and documentation.</li>
<li>Support account managers with administrative tasks, reporting, and communications.</li>
<li>Assist in onboarding new clients and updating account information.</li>
</ul>
Client Communication
 
<ul>
<li>Respond to client inquiries and requests in a timely and professional manner.</li>
<li>Coordinate meetings and prepare materials for client presentations.</li>
</ul>
Reporting & Analytics
 
<ul>
<li>Generate account reports and performance metrics for leadership and account managers.</li>
<li>Support internal data tracking and reporting initiatives.</li>
</ul>
Cross-Functional Support
 
<ul>
<li>Collaborate with operations, finance, and program teams to ensure client accounts are fully supported.</li>
<li>Assist with workflow improvements related to account services and client deliverables.</li>
</ul>
Required Qualifications
 
<ul>
<li>Bachelor's degree in Business Administration, Communications, or related field.</li>
<li>2–4 years of administrative, client services, or account support experience.</li>
<li>Proficiency in Microsoft Office Suite and CRM/accounting systems.</li>
<li>Strong organizational, communication, and interpersonal skills.</li>
<li>Ability to manage confidential client information.</li>
</ul>
Preferred Qualifications
 
<ul>
<li>Experience supporting clients in defense, government contracting, or professional services.</li>
<li>Familiarity with account reporting and client tracking systems.</li>
</ul>
Core Competencies
 
<ul>
<li>Integrity & Confidentiality</li>
<li>Attention to Detail</li>
<li>Analytical Thinking</li>
<li>Interpersonal Communication</li>
<li>Organizational Skills</li>
<li>Adaptability & Initiative</li>
</ul>
Work Environment
 
<ul>
<li>Professional office environment (or hybrid/remote if applicable).</li>
<li>May require occasional travel.</li>
<li>Must be eligible to work in the United States.</li>
<li>Ability to obtain and maintain security clearance may be required.</li>
</ul>
Compensation & Benefits
 
Defense Holdings, Inc. (DHi) offers a competitive compensation package including:
 
<ul>
<li>Competitive base salary (commensurate with experience)</li>
<li>Medical, Dental, and Vision Insurance</li>
<li>401(k) with company match</li>
<li>Paid Time Off (PTO) and Holidays</li>
<li>Life and Disability Insurance</li>
<li>Professional development opportunities</li>
</ul>
Equal Opportunity Employer Statement
 
Defense Holdings, Inc. (DHi) is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other protected characteristics in accordance with applicable laws.

Account Services Administrator

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