client services account manager

Swiss American CDMO

<div>Position Summary: As a key ambassador for Swiss American CDMO (SA), the Client Services Manager II (CSM II) plays a pivotal role in fostering and maintaining strong client relationships. The CSM II is accountable for ensuring client satisfaction with SA's finished goods and services, acting as the primary point of contact throughout the entire client lifecycle. This role demands a proactive and collaborative approach, requiring the CSM II to proactively communicate project status, anticipated changes, and effectively guide clients through all phases of the finished goods production process.
Essential Duties and Responsibilities:<ul><li>
Process Management / Set-up of Client Account to the SA process to maximize commercialization success:</li></ul><ul><li>
Be the subject matter expert on the SA process. Provide necessary internal information re: company&rsquo;s capability, capacity, technical information transfer, etc. for drug and medical device development.</li>
Be the internal client advocate <li>- know client strategy and communicate effectively to enable internal SA people and process to deliver. CSM II must be able to help direct the working teams and resources, anticipate and mitigate potential delays, while never losing sight of the responsibility to SA to deliver on time and on budget.</li><li>
Capable of handling 5-8 clients, and 2-4 prospects and/or leads &ndash; with limited supervision/assistance. Timeline on managing quantity and complexity of client roster is earned post initial training and demonstration.</li><li>
Serve as the hub within SA to critical internal departments e.g., RID, Quality, Regulatory, Production, Shipping, Procurement, and other groups. Drive internal discussion and alignment on change management and when necessary, involve subject matter experts in client discussions.</li><li>
Be an active contributor to Swiss American Site Objectives and contribute to department&rsquo;s role in the Quarterly Management Review, Forecasting, and other important client services deliverables.</li><li>
Maintain current project-related information in Company systems.</li><li>
Be able to effectively discern when to escalate concerns to Management.</li><li>
Other duties may be assigned.
</li><li>Customer engagement and Communications:<ul><li>
With limited supervision, the CSM II will maintain regular, frequent client interactions, based on demand; requires timely (no later than 24 hours following request or contact) and accurate response to all client correspondence.</li><li>
Professional client communication always: written, verbal, video, in person as needed.
</li><li>CSM II must know the client products. Product Management experience is critical here to know key product ingredients, claims, unique benefits, and points of differentiation from competitive brands. From a business perspective, CSM II must know the clients&rsquo; business drivers, financial implications, and channel strategies (particularly those that involve physicians (e.g., Dermatologist) or provider (e.g., Clinics).</li><li>
Ability to effectively present information and respond to questions from internal and external Management, Customers, Clients, and cross-functional colleagues. Ability to draft client ready reports, presentations, and analysis.</li><li>
Must be comfortable and confident in articulation of the Swiss American CDMO story. The history, points of differentiation and support to drive corresponding quotation/proposals or capabilities presentations.</li><li>
Other duties may be assigned.
</li><li>Utilize business insights and understanding of healthcare market, customer business drivers to optimize go to market strategy within the SA infrastructure:<ul><li>
Understand client&rsquo;s business; healthcare market drivers of that business; product requirements; and potential adjacencies to anticipate and manage product demand needs.
</li><li>Provide client-oriented solutions with alignment across the organization to deliver ON TIME completion of order.</li><li>
Understand client product strategy and roadmap for growth in detail and be prepared with scenario building options that are specific to each customer and their industry/market. Understand potential client healthcare reimbursement models, channels, and potential areas of growth and risk.
</li><li>Analyze and interpret reports for weekly and monthly reporting requirements of customer &ndash; with limited supervision.</li><li>
Other duties may be assigned.
</li></ul></li><li>Manage financial overview of each client account to drive the SA business forward and with success:<ul><li>
Proficient in Excel, specifically in the ability to calculate figures indicating and assessing client business opportunity, profitability, and standing; create, update, formulate and format spreadsheets; and be able to maintain client project P&amp;Ls.</li><li>
Quotation creation, pricing development and the corresponding discussions and negotiations with clients are part of this role, with appropriate sales/manager/executive level support.</li><li>
Track and trend sales, adjust sales movement and weekly events, reporting to cross-functional team, business unit and Management. Contribute and maintain the customer database and systems within CSM II&rsquo;s responsibility.
</li><li>Ensuring that all client contracts and agreements are followed and fulfilled. Particularly around change issues, assessing fees for changes and managing current pricing.</li><li>
Ability to define problems, collect data, establish facts, and draw valid conclusions impacting profitability and inefficiency, while expressing them in both writing and a professional dialogue.</li><li>
Navigate and optimize the proposal and quote process, including taking part in development of pricing study to expedite the optimal work product for delivery to client.</li><li>
Other duties may be assigned.
</li></ul></li></ul></li></ul>Essential Skills and Qualifications:<ul><li>
Bachelor's degree in a relevant field (e.g., Business, Life Sciences, Healthcare) or equivalent.</li><li>
Minimum of 5 years of experience in a client-facing role within a CDMO.</li><li>
Experience in product management, project management, client services, or sales is highly preferred.</li><li>
Experience in a Contract Development and Manufacturing Organization (CDMO) or Contract Manufacturing Organization (CMO) is REQUIRED.</li><li>
Excellent written and verbal communication skills in English.</li><li>
Ability to effectively present information to diverse audiences (clients, colleagues, leadership).</li><li>
Strong analytical and problem-solving skills with the ability to analyze data and draw conclusions.</li><li>
Understanding of basic financial concepts (e.g., gross margin, overhead).</li><li>
Ability to analyze complex situations, identify root causes, and develop effective solutions.</li><li>
Strong decision-making and problem-solving skills.</li><li>
Ability to think critically and strategically.</li><li>
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).</li><li>
Experience with CRM systems, project management software, and other relevant business applications.</li><li>
While this role does not have direct supervisory responsibilities, it may involve coaching and mentoring junior team members (CSM I, CS Support Specialists) on client service processes and best practices.</li></ul>
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually moderate.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job the employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to reach with hands and arms. The vision requirements include close vision for heavy computer use.
The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor.</div>

Client Services Manager II

Harvey CPA

Client Accounting Services (CAS) Manager Part-Time | Remote or Hybrid | Michigan CPA FirmHarvey &amp; Thompson, PLLC Manistee, MichiganCompensation: $35-$50 per hour based on experienceSchedule: Flexible, approximately 20-30 hours per week to startAbout the RoleHarvey &amp; Thompson, PLLC is seeking an experienced accounting professional to help manage bookkeeping engagements, onboard new clients, oversee accounting projects, and support year-end accounting and tax preparation.This is not an entry-level position and is not a bookkeeping role. We are looking for someone who can independently manage projects, work directly with business owners, and serve as a resource for our accounting team.Remote candidates are welcome.What You'll Do Client Onboarding<ul><li>Lead onboarding of new bookkeeping and accounting clients</li><li>Review accounting systems and records</li><li>Design chart of accounts and accounting workflows</li><li>Manage accounting cleanup and catch-up projects</li></ul>Accounting &amp; Bookkeeping Oversight<ul><li>Review bookkeeping work prepared by staff</li><li>Assist with difficult reconciliations and accounting issues</li><li>Review monthly and quarterly financial statements</li><li>Serve as a resource for bookkeeping staff</li></ul>Year-End Accounting<ul><li>Prepare and review year-end workpapers</li><li>Reconcile balance sheet accounts</li><li>Review payroll and sales tax activity</li><li>Prepare accounting files for tax return preparation</li></ul>Client Service<ul><li>Meet with business owners</li><li>Answer accounting questions</li><li>Manage assigned client relationships</li><li>Coordinate project deliverables</li></ul>Tax Support<ul><li>Prepare business and individual tax returns as needed</li><li>Assist with routine tax notices and correspondence</li><li>Support year-end tax preparation</li></ul>Qualifications Required<ul><li>5+ years of accounting experience</li><li>Public accounting experience required</li><li>Strong QuickBooks Online and/or Desktop experience</li><li>Experience preparing financial statements</li><li>Experience with year-end accounting and workpapers</li><li>Strong communication skills</li><li>Ability to independently manage projects and client relationships</li></ul>Preferred<ul><li>CPA, EA, or equivalent experience</li><li>Business tax return preparation experience</li><li>Construction accounting experience</li><li>Manufacturing accounting experience</li><li>Payroll and sales tax experience</li><li>Experience supervising accounting staff</li><li>Familiarity with Thomson Reuters CS Software Suite</li></ul>Ideal CandidateThis position may be a great fit for:<ul><li>Former CPA firm senior accountants</li><li>Accounting managers</li><li>Controllers seeking flexible work</li><li>Experienced accountants looking for part-time opportunities</li><li>Semi-retired accounting professionals</li></ul>Why Join Us?<ul><li>Flexible schedule</li><li>Remote work available</li><li>Direct interaction with business owners</li><li>Opportunity to help grow and shape a bookkeeping and accounting department</li><li>Meaningful work without large-firm bureaucracy</li></ul>We are looking for someone who enjoys solving accounting problems, working directly with clients, and helping businesses succeed.Pay: $35.00 - $50.00 per hourExperience:<ul><li>Accounting Firm: 3 years (Preferred)</li></ul>Work Location: Hybrid remote in Manistee, MI 49660

Client Accounting Service Manager

Everything Counts LLC

Client Services LeadWe are looking for a Client Services Lead who enjoys building trusted client relationships as much as solving accounting challenges.Salary: $75,000 - $85,000 per yearLocation: Remote, preference will be given to candidates located in the Tucson metropolitan area.Schedule: Full-time, 35 hours per week averageAbout EverythingCountsAt EverythingCounts, we believe accounting should create clarity, confidence, and forward momentum.We intentionally operate differently than many accounting firms. We focus on sustainable workloads, meaningful client relationships, and helping our team members build rewarding long-term careers. We believe great work happens when people have the space to do their jobs well.What You'll DoAs a Client Services Lead, you will serve as the primary point of contact for assigned clients while ensuring engagements are accurate, timely, and aligned with firm standards.Responsibilities include:<ul><li>Managing client relationships and serving as the primary client contact</li><li>Explaining financial statements clearly and confidently</li><li>Overseeing both simple and complex accounting engagements</li><li>Applying accrual-basis, GAAP accounting principles</li><li>Reviewing financial information for accuracy and completeness</li><li>Preparing and filing TPT returns and 1099s</li><li>Leading onboarding for new clients</li><li>Supporting workflow management for assigned engagements</li><li>Providing technical guidance and training to other staff</li><li>Assisting with development and refinement of internal processes and SOPs</li><li>Contributing to proposals and scope discussions</li></ul>A significant portion of our client base consists of nonprofit organizations. Experience with nonprofit accounting, grant tracking, restricted funds, and board reporting is highly valued.What We're Looking ForRequired:<ul><li>4-7 years of progressive accounting experience</li><li>Strong understanding of accrual-basis, GAAP accounting</li><li>Experience managing client relationships</li><li>Excellent communication skills</li><li>Ability to work independently in a remote environment</li><li>Strong organizational and problem-solving abilities</li></ul>Preferred:<ul><li>Public accounting experience</li><li>Experience working in a multi-client environment</li><li>QuickBooks Online experience</li><li>Nonprofit accounting experience</li><li>Experience with grant tracking and restricted funds</li></ul>A degree is not required if you can demonstrate strong accounting knowledge and client leadership experience.Why Join EverythingCounts?Our values guide how we work with both clients and each other:Humans First &ndash; We lead with people, not just numbers. We recognize that finances carry emotion&mdash;stress, excitement, uncertainty&mdash;and we create space for all of it. We communicate in plain language, avoiding jargon, and focus on helping clients truly understand their financial position.Integrity &ndash; We are committed to delivering consistent, high-quality work our clients can rely on. While perfection isn&rsquo;t the goal, integrity always is. We take ownership of our work, communicate proactively, and follow through on our commitments.Courage &ndash; We are committed to delivering consistent, high-quality work our clients can rely on. While perfection isn&rsquo;t the goal, integrity always is. We take ownership of our work, communicate proactively, and follow through on our commitments.Authenticity &ndash; We create an environment where people can show up as themselves. While we maintain a professional standard, we don&rsquo;t expect anyone &ndash; team or client &ndash; to fit into a rigid mold. Authenticity builds stronger relationships, better communication, and a more meaningful experience for everyone involved.Benefits<ul><li>Salary range of $75,000-$85,000, exempt</li><li>Remote work environment, preference will be given to candidates located in the Tucson metropolitan area.</li><li>35-hour work week</li><li>Medical, dental, and vision benefits</li><li>Simple Plan with 100% match up to 3%. Immediate vesting</li><li>Paid time off, holidays and sick leave</li><li>Professional development opportunities</li><li>Supportive and collaborative team culture</li></ul>If you're looking for an opportunity to combine accounting expertise, client leadership, and meaningful work, we'd love to hear from you.Job Type: Full-timePay: $75,000.00 - $85,000.00 per yearBenefits:<ul><li>Dental insurance</li><li>Flexible schedule</li><li>Health insurance</li><li>Paid time off</li><li>Retirement plan</li><li>Vision insurance</li></ul>Application Question(s):<ul><li>Describe your experience with accrual-basis accounting and managing multiple client relationships simultaneously.</li></ul>Experience:<ul><li>Accrual accounting: 4 years (Required)</li></ul>Work Location: Hybrid remote in Tucson, AZ 85711

Client Services Lead

Yaz marketing

Company Description YAZ Media is a strategic digital media agency trusted by some of the world&rsquo;s biggest brands and leading government entities. We operate through four powerhouse departments&mdash;Marketing, Production, Technology, and PR delivering end-to-end digital capabilities at global standards. We craft corporate communications, social-first content, commercial production, and digital experiences that people actually engage with, creating meaningful connections between brands and audiences. With over 10 years of experience, we have partnered with 200+ businesses, including SMEs, Fortune 500 companies, and high-level government entities across the Middle East and beyond. Our aim is simple: to be the region&rsquo;s most reliable digital and social agency, known for innovative, strategic, and truly impactful work.Role OverviewThe Senior Account Executive works closely alongside the Senior Account Manager to ensure smooth day-to-day management of client accounts. This is a hands-on, execution-focused role: you will coordinate deliverables across internal teams, manage timelines and follow-ups, prepare client-facing materials, and serve as a reliable point of contact for client communications. While the Senior Account Manager leads on strategy and account ownership, the Senior Account Executive ensures everything runs on time, on brief, and on budgetKey Responsibilities Day-to-Day Client Coordination<ul><li>Act as the daily point of contact for assigned client accounts, handling routine communications, requests, and follow-ups on behalf of the Senior Account Manager.</li><li>Attend client meetings, document meeting minutes and action items, and ensure all follow-ups are tracked and completed on time.</li><li>Relay client feedback to internal teams clearly and promptly, ensuring alignment between client expectations and deliverables.</li><li>Escalate issues, risks, or scope changes to the Senior Account Manager proactively and with proposed solutions.</li></ul>Internal Coordination &amp; Project Follow-Through<ul><li>Coordinate with Creative, Studio, PR, and Technology teams to ensure deliverables are produced on schedule and to brief.</li><li>Track project timelines, task assignments, and deadlines in ClickUp, keeping all project boards up to date.</li><li>Prepare and organize internal kick-off documents, creative briefs, and task breakdowns for new projects or campaigns.</li><li>Follow up with internal teams on pending tasks and flag any delays or bottlenecks to the Senior Account Manager.</li></ul>Client-Facing Materials &amp; Reporting<ul><li>Prepare presentations, proposals, and pitch decks to support the Senior Account Manager in client meetings and business reviews.</li><li>Compile and format monthly and quarterly performance reports, pulling data from relevant platforms and organizing insights for client review.</li><li>Maintain organized client files, including briefs, brand guidelines, and approval records.</li></ul>Quality Assurance &amp; Deliverable Review<ul><li>Review all client-facing deliverables (social media content, designs, copy, reports) before they are sent to the Senior Account Manager for final approval.</li><li>Ensure all outputs adhere to client brand guidelines, agreed-upon strategy, and YAZ Media quality standards.</li><li>Maintain a deliverable tracker to ensure nothing falls through the cracks across multiple accounts.</li></ul>Administrative &amp; Operational Support<ul><li>Manage client meeting schedules, agendas, and logistics for the Senior Account Manager.</li><li>Support onboarding</li></ul>Must-Have<ul><li>1&ndash;3 years of experience in account coordination, account executive, or client services role within a digital marketing, media, or advertising agency.</li></ul>Nice-to-Have<ul><li>Previous experience working with government or semi-government clients in the UAE.</li></ul>Skills &amp; Strengths<ul><li>Exceptional Communication: Fluent in English (Arabic is a significant advantage).</li><li>Organizational Mastery: Highly disciplined with time management and task prioritization.</li><li>Solution-Oriented: A proactive problem-solver who brings solutions, not just issues, to the table.</li><li>Commercial Acumen: Comfortable discussing budgets, timelines, and resource requirements.</li><li>Relationship Builder: Naturally empathetic and skilled at navigating diverse personalities.</li><li>Familiarity with tender/RFQ processes for Dubai government entities.</li><li>Experience in the UAE media and marketing landscape.</li><li>Working knowledge of analytics and reporting tools (Google Analytics, Meta Business Suite, etc.).</li><li>Experience supporting proposal writing and pitch preparation.</li><li>Bachelor&rsquo;s degree in Marketing, Communications, Business Administration, or a related field.</li><li>Strong organizational and follow-through skills with the ability to manage multiple accounts and deadlines simultaneously.</li><li>Excellent written and verbal communication skills in English, and Arabic fluency is a strong advantage.</li><li>Hands-on experience with project management tools (preferably ClickUp)</li><li>Solid understanding of digital marketing services including social media, content production, and PR.</li><li>High attention to detail, especially in reviewing client-facing deliverables and documentation.</li></ul>What we offer at YAZ<ul><li>Amazing work culture of inclusivity and diversity.</li><li>Opportunity to work with top-tier clients and government entities.</li><li>Fair compensation based on experience level.</li><li>Collaborative and creative work environment.</li><li>Career growth and professional development opportunities.</li></ul>How to ApplyPlease send your resume, portfolio links, and work samples showcasing why you're a perfect fit for this role. Apply now at hr@yazmedia.com and Abdelrahman.g@yazmedia.com or through LinkedIn directlyhttps://forms.clickup.com/9002222662/f/8c96126-122578/D2J8VPY20PI28L8M34?Position=SeniorAccountsExecutive&amp;Job%20Location=UAEPay: AED6,000.00 - AED7,000.00 per monthWork Location: In person

Senior Account Executive

SysCom Inc

Job Title: Account Manager Company: SysCom Inc. Location: New York, NY, United States Employment Type: Full-time Salary: $20.00 - $45.00 USD per hour Job Overview SysCom, Inc. is a dynamic, privately-owned small business that provides exceptional contracting and support services to the Federal Government, Department of Defense, and commercial clients. Established in 2011, our company specialises in delivering high-quality technical and professional support, including engineering, information technology, and logistics services. We are seeking a dedicated and proactive Account Manager to join our team in New York. The ideal candidate will be responsible for building and maintaining strong, long-lasting relationships with our portfolio of clients. You will serve as the primary point of contact, ensuring client satisfaction and the successful delivery of our innovative solutions in line with their needs and objectives. Responsibilities  <ul><li>Serve as the lead point of contact for all client account management matters.</li><li>Build and maintain strong, long-lasting client relationships, developing a trusted advisor partnership.</li><li>Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders.</li><li>Develop a deep understanding of client needs and objectives to ensure the timely and successful delivery of our solutions.</li><li>Identify and grow opportunities within your assigned territory and collaborate with internal teams to achieve growth targets.</li><li>Manage contracts and agreements to maximise value for both the client and the company.</li><li>Forecast and track key account metrics, preparing regular reports on account status.</li><li>Liaise with cross-functional internal teams, including our engineering and IT departments, to improve the entire customer experience.</li></ul>Qualifications  <ul><li>Proven work experience as an Account Manager, Key Account Manager, Sales Account Manager, or relevant role.</li><li>Demonstrable ability to communicate, present, and influence key stakeholders at all levels of an organisation.</li><li>Solid experience with CRM software and MS Office.</li><li>Experience in delivering client-focused solutions based on customer needs.</li><li>Excellent listening, negotiation, and presentation abilities.</li><li>Strong verbal and written communication skills.</li><li>A degree in Business Administration, Sales, or a relevant field is preferred.</li><li>Experience within the federal, defence, or technology sectors would be a distinct advantage.</li></ul> Benefits SysCom is committed to fostering a supportive and rewarding work environment for our employees. We believe in investing in our team and offer:  <ul><li>A competitive salary package.</li><li>Opportunities for professional development and career progression.</li><li>A collaborative and positive company culture.</li><li>The opportunity to work on meaningful projects with high-profile government and commercial clients.</li></ul>

Account Manager

Vecta Environmental Services, LLC

<div><div>About Vecta Environmental Services</div>
<div>Vecta Environmental Services, LLC is a leading provider of industrial cleaning, hydro excavation, waste management, and environmental services supporting refineries, petrochemical facilities, manufacturing plants, and industrial operations across the Gulf Coast and surrounding regions.</div>
<div></div><div>Vecta is committed to delivering safe, reliable, and high-quality industrial services while maintaining the highest standards of operational excellence, environmental responsibility, and workforce safety. Our success is driven by our people, our strong safety culture, and our focus on building long-term partnerships with our customers.</div>
<div></div><div>At Vecta, we believe in developing our employees, creating growth opportunities, and fostering a culture built on accountability, teamwork, and continuous improvement.</div>
<div></div><div>Position Summary</div>
<div>The Hydro Excavation Account Manager is a strategic revenue leader responsible for market expansion, enterprise account growth, and long-term relationship development within the hydro excavation division. This role operates at the intersection of commercial strategy and operational execution, driving profitable revenue while strengthening the company&rsquo;s footprint across industrial, municipal, energy, and infrastructure markets.</div>
<div></div><div>This position is accountable not only for sales growth, but for client lifecycle management, market intelligence, cross-selling opportunities, and margin performance. The Account Manager serves as a trusted advisor to clients and a strategic partner to operations leadership.</div>
<div></div><div>Key Responsibilities</div>
<div><ul><li>Strategic Business Development &amp; Market Expansion</li></ul>
</div><ul><li>Develop and execute a territory growth strategy aligned with divisional revenue goals.</li>
<li>Identify target industries (refineries, chemical plants, municipalities, data centers, utilities, EPC contractors, etc.).</li>
<li>Actively pursue new accounts through networking, cold outreach, bid platforms, and industry associations.</li>
<li>Lead pre-bid strategy sessions and competitive positioning.</li>
<li>Maintain a robust sales pipeline and accurate revenue forecasting.</li>
<li>Analyze market trends, competitor positioning, and pricing strategy.</li>
<li>Expectation: Build sustainable, recurring revenue, not transactional jobs.</li>
</ul><div><ul><li>Enterprise Relationship Management</li></ul>
</div><ul><li>Serve as primary commercial relationship owner for assigned accounts.</li>
<li>Establish executive-level and field-level relationships within client organizations.</li>
<li>Conduct quarterly business reviews (QBRs) with strategic clients.</li>
<li>Identify cross-selling opportunities across other service lines.</li>
<li>Develop multi-year client growth strategies.</li>
<li>Position the company as a long-term partner rather than a commodity vendor.</li>
<li>Goal: Protect and grow lifetime customer value.</li>
</ul><div><ul><li>Revenue &amp; Margin Accountability</li></ul>
</div><ul><li>Own annual revenue targets and gross margin performance for assigned accounts.</li>
<li>Ensure pricing strategies align with divisional profitability objectives.</li>
<li>Review job cost reports to evaluate margin performance.</li>
<li>Partner with operations to improve utilization and efficiency.</li>
<li>Assist in resolving billing disputes and accelerating receivables (AR accountability).</li>
<li>This role is measured on profitable growth, not just top-line revenue.</li>
</ul><div><ul><li>Operational Integration &amp; Client Delivery Oversight</li></ul>
</div><ul><li>Collaborate closely with Division Manager, Dispatch, and Field Supervisors.</li>
<li>Participate in scope validation and job planning discussions.</li>
<li>Ensure accurate communication of client expectations.</li>
<li>Monitor service quality and performance standards.</li>
<li>Support resolution of service escalations or field-level issues.</li>
<li>The Account Manager does not run the crews, but ensures alignment between promise and execution.</li>
</ul><div><ul><li>Safety Leadership &amp; Risk Awareness</li></ul>
</div><ul><li>Reinforce company safety culture in all client interactions.</li>
<li>Participate in safety meetings or audits when required.</li>
<li>Ensure scopes align with safe work practices and regulatory compliance.</li>
<li>Support clients in understanding hydro excavation best practices and risk mitigation.</li>
</ul><div>Qualifications</div>
<ul><li>5+ years in hydro excavation, industrial services, underground utilities, construction services, or energy-related industries.</li>
<li>Proven track record of revenue growth and account expansion.</li>
<li>Strong understanding of job costing, equipment utilization, and margin drivers.</li>
<li>Experience working in refinery, petrochemical, municipal, or heavy industrial environments preferred.</li>
<li>Demonstrated ability to build executive-level client relationships.</li>
<li>CRM proficiency and forecasting discipline.</li>
</ul><div>Key Competencies</div>
<ul><li>Strategic thinking</li>
<li>Commercial acumen</li>
<li>Negotiation &amp; influence</li>
<li>Executive presence</li>
<li>Operational awareness</li>
<li>Relationship intelligence</li>
<li>Data-driven decision-making</li>
<li>Risk management mindset</li>
</ul><div>Performance Metrics (KPIs)</div>
<ul><li>Annual Revenue Growth</li>
<li>Gross Margin % by Account</li>
<li>New Account Acquisition</li>
<li>Client Retention Rate</li>
<li>Equipment Utilization Support</li>
<li>Bid-to-Win Ratio</li>
<li>AR Aging on Managed Accounts</li>
<li>Cross-Sell Revenue Contribution</li>
</ul><div>Work Environment</div>
<ul><li>Combination of office, field visits, client facilities, and job sites.</li>
<li>Travel required within assigned territory.</li>
<li>Availability during turnarounds or critical projects as needed.</li>
</ul>
<div></div><div>Equal Employment Opportunity (EEO) Statement</div>
<div>Vecta Environmental Services, LLC is an Equal Opportunity Employer and is committed to creating an inclusive workplace for all employees. Vecta provides equal employment opportunities to all qualified individuals without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, genetic information, veteran status, or any other protected characteristic in accordance with applicable federal, state, and local laws.</div></div>

JODAYN

<div>We are looking for a Senior Account Manager with 4+ years of experience in IT consulting companies. The successful candidate will be responsible for managing key accounts, driving business growth, and maintaining strong client relationships. 
Requirements 
Minimum 4 years of experience as an Account Manager, Business Development Manager, or similar client-facing role.
Proven experience working within IT Consulting companies.
Strong ability to manage and grow key client accounts while identifying new business opportunities.
Experience in preparing proposals, negotiating contracts, and closing deals.
Excellent stakeholder management and relationship-building skills.
Strong understanding of IT services, digital transformation initiatives, and technology solutions.
Ability to collaborate effectively with technical and delivery teams to ensure client satisfaction.
Exceptional communication and presentation skills in English and Arabic.
Bachelor's degree in Business Administration, Information Technology, or a related field.
Key Responsibilities:<ul><li>
Manage and develop relationships with strategic clients.</li><li>
Identify upselling and cross-selling opportunities within existing accounts.</li><li>
Act as the primary point of contact for clients and ensure high levels of customer satisfaction.</li><li>
Coordinate with internal teams to deliver successful project outcomes.</li><li>
Prepare account plans, sales forecasts, and regular business reviews.</li><li>
Drive revenue growth and achieve assigned targets.</li></ul></div>

Senior Account Manager

Search 10000+ Client services account manager jobs near you this June. New roles added regularly across leading industries. Apply today.

10000 client services account manager jobs Near Me

Client Services Manager II

Client Accounting Service Manager

Client Services Lead

Senior Account Executive

Account Manager

Account Manager

Senior Account Manager