client services administrator

Marsh McLennan

<div><h2 class="jobSectionHeader"><b>Company:</b></h2>
<p></p><h2 class="jobSectionHeader"><b>Description:</b></h2>
<p></p><p><b>CLIENT ADMINISTRATOR I
</b></p><h2 class="jobSectionHeader"><b>DEPARTMENT: BUSINESS INSURANCE</b></h2>
<h2 class="jobSectionHeader"><b>LOCATION: ANCHORAGE, ALASKA (ONSITE POSITION)</b></h2>
<h2 class="jobSectionHeader"><b>STATUS: NON-EXEMPT</b></h2>
<p></p><p>SUMMARY:</p>
<p>As a <b>Client Administrator I </b>on the Spindler-Barios team, the primary focus is to provide technical support to Client Executives and to clients in maintaining insurance policies in accordance with the objectives and procedures outlined by the Business Insurance manual and by the Director of Client Services.</p>
<p></p><p>ESSENTIAL DUTIES AND RESPONSIBILITIES:</p>
<ul><li>Process paperwork for new and renewal business to include:</li>
<li>Prep Acord forms and other documents required for a submission.</li>
<li>Maintain client level details in agency management system.</li>
<li>Binders</li>
<li>Management and production of renewal certificates</li>
<li>Policies</li>
<li>Invoices</li>
<li>Finance agreements</li>
<li>Endorsements</li>
<li>Audits</li>
<li>Perform account reconciliation.</li>
</ul><p></p><p>With more experience:</p>
<ul><li>Assist in the processing of final audits.</li>
<li>Become proficient in the use of technology systems, software, and tools such as ImageRight and Sagitta</li>
<li>Establish and maintain positive and effective working relations with other associates and clients.</li>
</ul><p></p><p>EDUCATION AND/OR EXPERIENCE:</p>
<ul><li>A high school diploma and 1-2 years insurance related experience or professional office experience.</li>
<li>Obtain and maintain a valid Alaska Business Insurance License.</li>
<li>Obtain a Surplus Lines License in the first 2 years.</li>
<li>Achieve an AINS or INS Designation as well as have willingness to pursue continuing education in the form of insurance designations and professional development training.</li>
<li>Must be proficient in Microsoft Office software (Word, Excel, and Outlook)</li>
<li>Must maintain a high attention to detail when working at a varying pace and managing multiple tasks with adjusting priorities.</li>
<li>Strong oral and written communication skills and the ability to work with all levels of staff.</li>
<li>Strong customer service orientation (internal customer focus).</li>
</ul><p></p><p>VALUABLE BENEFITS:</p>
<p>We value and respect the impact our colleagues make every day both inside and outside our organization. We&rsquo;ve built a culture that promotes colleague well-being through robust benefit programs and resources, encourages professional and personal development, and celebrates opportunities to pursue the projects and causes that give colleagues fulfilment outside of work.
</p><p>Some benefits included in this role are:</p>
<ul><li>Generous time off, including personal and volunteering</li>
<li>Tuition reimbursement and professional development opportunities</li>
<li>Charitable contribution match programs</li>
<li>Stock purchase opportunities</li>
</ul><p></p><p>To learn more about a career at MMA, check us out online: http://marshmma.com/careers or flip through our recruiting brochure: https://bit.ly/3Qpcjmw
</p><p>Follow us on social media to meet our colleagues and see what makes us tick:</p>
<ul><li>https://www.instagram.com/lifeatmma/
</li><li>https://www.facebook.com/LifeatMMA
</li><li>https://twitter.com/LifeatMMA
</li><li>https://www.linkedin.com/company/marsh-mclennan-agency/
</li></ul><p></p><p><b>Who </b><b><i>you </i></b><b>are is who </b><b><i>we </i></b><b>are.
</b></p><p>We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams.</p>
<p><b>Marsh McLennan and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.</b></p></div><p></p>

Client Administrator

WGSN

<div>
 <strong>
  The role
  <br/>
  <br/>
 </strong>
 We're looking for a strong
 <strong>
  Client Services Executive
 </strong>
 to join our NAM team and become an integral part of our Client Services function.
 <br/>
 <br/>
 <em>
  This is an office-based role out of our New York or LA office.
  <br/>
  <br/>
 </em>
 <em>
  Salary range - $57,388.00 - $70,000.00
  <br/>
  <br/>
 </em>
 <strong>
  Working at WGSN
  <br/>
  <br/>
 </strong>
 <strong>
  Together, we create tomorrow
  <br/>
  <br/>
 </strong>
 A career with WGSN is fast-paced, exciting and full of opportunities to grow and develop. We're a team of consumer and design trend forecasters, content creators, designers, data analysts, advisory consultants and much more, united by a common goal: to create tomorrow.
 <br/>
 <br/>
 WGSN's trusted consumer and design forecasts power outstanding product design, enabling our customers to create a better future. Our services cover consumer insights, beauty, consumer tech, fashion, interiors, lifestyle, food and drink forecasting, data analytics and expert advisory. If you are an expert in your field, we want to hear from you.
 <br/>
 <br/>
 <strong>
  Role Overview
  <br/>
 </strong>
 We are looking for a Client Services Administrator to be responsible for providing outstanding administrative and operational support to the WGSN Client Services, North America team. This role will be reporting to the Manager of Client Services, North America and will play a vital role in improving efficiency, client engagement and driving retention across the WGSN NAM portfolio.
 <br/>
 <br/>
 <strong>
  The team
  <br/>
  <br/>
 </strong>
 We have a high performing team who are diverse and based all over the US. The Client Success team works within the North American sales team. The team has worked incredibly hard over the past year to achieve outstanding results. They are true winners!
 <br/>
 <br/>
 You will be joining this integral team where support, learning and team spirit will allow you to settle comfortably into the role.
 <br/>
 <br/>
 <strong>
  Key Accountabilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Service a portfolio of Strategic and Enterprise partnerships for WGSN NAM, managing risk, identifying growth opportunities, create service account plans and perform educational sessions for retention purposes
  </li>
  <li>
   Exceed the expectations of our clients by showing best in class service and implement best practices to drive engagement for retention purposes
  </li>
  <li>
   Ensure monthly and quarterly KPIs are met in line with the business&rsquo;s retention rate
  </li>
  <li>
   Form a partnership with the Strategic Account Managers to anticipate risk, create mitigations and growth strategies for retention and reinforce the business&rsquo;s value proposition among set of users and accounts
  </li>
  <li>
   Resolve client issues on a case-by-case basis and proactively follow-up with clients to ensure needs are met within 24 hours
  </li>
  <li>
   Be proactive on client needs by staying up-to-date on all WGSN products and services and be a leader within your team on product knowledge
  </li>
  <li>
   Liaise with our product and technology departments on user testing of new products and enhancements; provide customer feedback to internal teams/stakeholders by different means
  </li>
  <li>
   Proactively engage with subscribers to demonstrate the value of WGSN&rsquo;s products and services, provide support that maximise our client&rsquo;s return on investment by way of: educational sessions, outgoing calls, customized outreach based on client needs and conduct weekly/monthly usage monitoring to create risk mitigation strategies to ensure retention goals are met
  </li>
  <li>
   Responsible for the adoption of WGSN&rsquo;s tool within NAM client base
  </li>
  <li>
   Puts forth new ideas for engagement, strategizes on creative ways for outgoing client communication and daily upkeep of internal records and communication via CRM tools
  </li>
  <li>
   Identify improvements to current processes that improve client services&rsquo; ability to provide outstanding client support
  </li>
  <li>
   Coach peers proactively in the NAM CS department to create skill lift that drive client growth/retention and contribute to overall team success; act as a team leader
  </li>
  <li>
   Tight time scales as needed
   <br/>
   <br/>
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  This list is not exhaustive and there may be other activities you are required to deliver.
  <br/>
  <br/>
 </strong>
 <strong>
  Skills, Experience &amp; Qualifications Required
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   At least 2 years of experience in a Client Success role
  </li>
  <li>
   Confident communicating with C-Suite executives
  </li>
  <li>
   Must have experience with Salesforce and Google Suite
  </li>
  <li>
   Applies understanding of how Client Success reinforces value and growth through the delivery of an exceptional service and engagement; is service-focused
  </li>
  <li>
   Strong attention to detail, excellent presentation and organizational skills required
  </li>
  <li>
   Exceptional communication and collaboration with the ability to work within a diverse client base to ensure best practices are applied with a high standard in line with business SLA&rsquo;s
  </li>
  <li>
   Understanding of the product design cycle, exposure to retail, lifestyle trends or creative industries is strongly desirable
  </li>
  <li>
   Excellent interpersonal skills, adaptability, positive attitude, ability to go the extra mile &amp; professionalism
  </li>
  <li>
   Understanding of the design cycle, exposure to retail, lifestyle trends or creative industries is needed
   <br/>
   <br/>
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What We Offer
  <br/>
 </strong>
 Our
 <strong>
  benefits and wellbeing
 </strong>
 package offers flexible benefits you can tailor to your own personal needs, including:
 <br/>
 <br/>
 <br/>
 <ul>
  <li>
   Paid Time Off &ndash; 15 days of vacation per year with an additional day for each year of service up to 20 days. WGSN also observes the 12 Federal holidays. We also offer 6 weeks of paid Parental Leave
  </li>
  <li>
   401(k) Retirement Savings Plan &ndash; allows employees to save and invest for their own retirement on a tax deferred basis. WGSN matches 50% of the first 6% contributed by employees
  </li>
  <li>
   Dental and Vision plans with MetLife
  </li>
  <li>
   Health Care with Anthem &amp; Blue Cross Blue Shield
  </li>
  <li>
   Life Insurance, AD&amp;D, Short and Long-Term Disability - all eligible employees receive coverage at no cost through Metlife
  </li>
  <li>
   Mental Health &ndash; WGSN provides many ways for employees to access mental health care including an Employee Assistance Program and inpatient, outpatient and virtual care if enrolled in an Anthem medical plan. Our EAP is available to all permanent staff, regardless of if you elect benefits
   <br/>
   <br/>
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  More About WGSN
  <br/>
 </strong>
 WGSN is the global authority on consumer trend forecasting.
 <br/>
 <br/>
 We help brands around the world create the right products at the right time for tomorrow&rsquo;s consumer.
 <br/>
 <br/>
 <strong>
  Our values
  <br/>
  <br/>
 </strong>
 <strong>
  We Are Everywhere
  <br/>
  <br/>
 </strong>
 The future is everything, it happens everywhere. WGSN is the world-leading forecaster because we track and analyse consumer behaviours, product innovation, design and creativity, everywhere.
 <br/>
 <br/>
 <strong>
  We Are Future Focused
  <br/>
  <br/>
 </strong>
 We utilise our global resources and intelligence to research, source and analyse quantitative and qualitative data to produce our forecasts. Everything we do is focused on working with our customers to create a successful and positive tomorrow.
 <br/>
 <br/>
 <strong>
  We Are Rigorous
  <br/>
  <br/>
 </strong>
 We source, review and assess quantitative and qualitative data to produce robust, actionable forecasts. To provide credible insights and design solutions for our clients, it is essential that rigour runs through everything we do.
 <br/>
 <br/>
 <strong>
  Our culture
  <br/>
  <br/>
 </strong>
 An inclusive culture is one of our key priorities. We want our people to truly be themselves and thrive. We love having a diverse team of people who bring new ideas, different strengths and perspectives &amp; reflect the global audience we work with.
 <br/>
 <br/>
 <strong>
  Inclusive workforce
  <br/>
  <br/>
 </strong>
 We are committed to supporting the
 <strong>
  environment and sustainability
 </strong>
 , including ensuring our pension plan defaults to sustainable options and striving to be net zero by 2030.
 <br/>
 <br/>
 <strong>
  Recognising great performance
 </strong>
 is a key part of our culture. Our Awards schemes recognise and reward the brilliant achievements of our people.
 <br/>
 <br/>
 We offer a
 <strong>
  flexible working environment
 </strong>
 with a wide range of flexible, hybrid and agile working arrangements. Conversations about flexible working have always been&mdash;and will continue to be&mdash;actively encouraged here, but we do not offer full remote working.
 <br/>
 <br/>
 We want to ensure everyone has the opportunity to perform their best when interviewing, so if you require
 <strong>
  any reasonable adjustments
 </strong>
 that would make you more comfortable during the process, please let us know so that we can do our best to support you.
 <br/>
 <br/>
 <em>
  <strong>
   A Note for Applicants
   <br/>
   <br/>
  </strong>
 </em>
 <em>
  We use AI to help our team screen applications and identify candidates whose skills and experience match the role. This technology removes personal information to promote a fair and unbiased process. We believe this tool helps us find the best talent while maintaining transparency and fairness.
  <br/>
  <br/>
 </em>
 <em>
  <strong>
   A Note for Recruiters
   <br/>
   <br/>
  </strong>
 </em>
 <em>
  Thank you so much for your interest in working with us at WGSN! Our internal Talent Acquisition team takes care of all our recruitment efforts. When we need some extra help, we partner with agencies on our Preferred Supplier List (PSL) that truly understand our business, culture and ways of working together. Since we focus on these established partnerships, we&rsquo;re unable to respond to unsolicited contacts or CVs from outside our PSL. But don&rsquo;t worry! If we decide to explore new partnerships, we&rsquo;ll be sure to reach out.
  <br/>
  <br/>
 </em>
 We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
</div>


Client Success Executive

KONE

<div><ul><li><i>As the world&rsquo;s cities grow more complex, people&rsquo;s need to move easily becomes even more important. Enabling urban flow requires talent and ambition. Together at KONE, we create the new urban reality.
</i></li><li><i>Your career is a journey, and how you travel makes a difference.
</i><br>
<br>
<i>It's time to make a move. Join our flow.
</i><br>
<br>
KONE Egypt is focused on growing business presence, as success here will play an integral part in the overall success of KONE. To complement the growth plans a Customer Service Administrator has a strategic role play ensuring the contracts and service plans are thoroughly checked and up to date through this amazing growth phase.
</li><li>KONE is looking for an energetic and enthusiastic <b>Regional </b><b>Customer Service Administrator </b>to be based in Cairo, Egypt. The Customer Service Administrator Admin is the voice of KONE, focusing on multiple aspects of support in the business. He/ She provides administrative support for salespersons and supervisors, enabling them to maximize the time spent on customer facing activities in the field. The administrative support covers activities related to Maintenance Operations, Sales Support, Public Tender Preparation, Third Party Inspection and Reporting.
</li><li><b><i>What will you do?
</i></b></li><li><b>Sales Support
</b><ul><li>Supports for New Equipment Business, Service Equipment Business &amp; Modernization Sales activities;
</li><li>Customer communication and support for maintenance contracts both in preparation and cancellation;
</li><li>Supports for Modernization Sales activities;
</li><li>Take ownership for customer queries forwarded from first level and follow up with salesperson and other services to get a response;
</li><li>Full support in tender preparation and finalizing order before sending to order admin;
</li><li>Customer credit checks: request customer credit check during tendering and ordering;
</li><li>Maintain the customer database;
</li></ul></li><li><b>Maintenance Operations Support
</b><ul><li>General administration support and controlling safety and site access documents of site personnel as requested by site managers and ensures that data is collected, delivered and input;
</li><li>Full Supervisor support with specific tasks no limited to scheduling plans and updating maintenance plans;
</li><li>Supports in repair and maintenance visit planning and communication to customers;
</li><li>Takes ownership for customer queries forwarded from first level and follows up with field Supervisor and other services to get a response;
</li></ul></li><li><b>Are You The One?
</b></li></ul><ul><li>Bachelor degree Holder
</li><li>2 - 4 years of experience in a similar role with strong focus on administration tasks;
</li><li>SAP knowledge is a plus;
</li><li>Excellent MS Office skills;
</li><li>Excellent English language skills and fluency in French is an asset
</li><li>Organized with excellent communication and follow up skills.
</li><li>Ability to handle and meet multiple deadlines and coordinate priorities accordingly
</li><li>Able to provide excellent customer service to customers
</li><li>Good problem-solving skills &amp; Attention to detail
</li></ul><ul><li><i>Successful candidates will be invited to complete an automated video interview. Please make sure to check your e-mail regularly to be able to submit that within the required time frame.
</i></li><li><b>What do we offer?
</b></li></ul><ul><li>Great dynamic team promoting a collaborative environment
</li><li>Total reward elements that engage and motivate our employees and help us make KONE a great place to work
</li><li>Comprehensive learning and development programs covering a wide range of professional skills
</li><li>Engaging job with position description and clear targets
</li><li>Regular feedback through performance discussions
</li><li>Opportunities for individual development
</li><li>Mentoring and coaching programs
</li><li>Flexibility, trust and respect
</li><li>Value-based culture, behaviors and ethics
</li><li>Sustainability and innovation
</li><li>Working for a successful organization
</li></ul><p></p><p><i>At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.
</i></p><p></p><p>Read more on <i>https://careers.kone.com/en/</i></p></div>

CS&A Service Support Administrator

<div>
 <ul>
  <li>
   As the world&rsquo;s cities grow more complex, people&rsquo;s need to move easily becomes even more important. Enabling urban flow requires talent and ambition. Together at KONE, we create the new urban reality.
  </li>
  <li>
   Your career is a journey, and how you travel makes a difference.
   <br/>
   <br/>
  </li>
 </ul>
 <em>
  It's time to make a move. Join our flow.
  <br/>
  <br/>
 </em>
 KONE Egypt is focused on growing business presence, as success here will play an integral part in the overall success of KONE. To complement the growth plans a Customer Service Administrator has a strategic role play ensuring the contracts and service plans are thoroughly checked and up to date through this amazing growth phase.
 <br/>
 <br/>
 <ul>
  <li>
   KONE is looking for an energetic and enthusiastic Regional Customer Service Administrator to be based in Cairo, Egypt. The Customer Service Administrator Admin is the voice of KONE, focusing on multiple aspects of support in the business. He/ She provides administrative support for salespersons and supervisors, enabling them to maximize the time spent on customer facing activities in the field. The administrative support covers activities related to Maintenance Operations, Sales Support, Public Tender Preparation, Third Party Inspection and Reporting.
  </li>
  <li>
   What will you do?
  </li>
  <li>
   Sales Support
  </li>
  <li>
   Supports for New Equipment Business, Service Equipment Business &amp; Modernization Sales activities;
  </li>
  <li>
   Customer communication and support for maintenance contracts both in preparation and cancellation;
  </li>
  <li>
   Supports for Modernization Sales activities;
  </li>
  <li>
   Take ownership for customer queries forwarded from first level and follow up with salesperson and other services to get a response;
  </li>
  <li>
   Full support in tender preparation and finalizing order before sending to order admin;
  </li>
  <li>
   Customer credit checks: request customer credit check during tendering and ordering;
  </li>
  <li>
   Maintain the customer database;
  </li>
  <li>
   Maintenance Operations Support
  </li>
  <li>
   General administration support and controlling safety and site access documents of site personnel as requested by site managers and ensures that data is collected, delivered and input;
  </li>
  <li>
   Full Supervisor support with specific tasks no limited to scheduling plans and updating maintenance plans;
  </li>
  <li>
   Supports in repair and maintenance visit planning and communication to customers;
  </li>
  <li>
   Takes ownership for customer queries forwarded from first level and follows up with field Supervisor and other services to get a response;
  </li>
  <li>
   Are You The One?
  </li>
  <li>
   Bachelor degree Holder
  </li>
  <li>
   2 - 4 years of experience in a similar role with strong focus on administration tasks;
  </li>
  <li>
   SAP knowledge is a plus;
  </li>
  <li>
   Excellent MS Office skills;
  </li>
  <li>
   Excellent English language skills and fluency in French is an asset
  </li>
  <li>
   Organized with excellent communication and follow up skills.
  </li>
  <li>
   Ability to handle and meet multiple deadlines and coordinate priorities accordingly
  </li>
  <li>
   Able to provide excellent customer service to customers
  </li>
  <li>
   Good problem-solving skills &amp; Attention to detail
  </li>
  <li>
   Successful candidates will be invited to complete an automated video interview. Please make sure to check your e-mail regularly to be able to submit that within the required time frame.
  </li>
  <li>
   What do we offer?
  </li>
  <li>
   Great dynamic team promoting a collaborative environment
  </li>
  <li>
   Total reward elements that engage and motivate our employees and help us make KONE a great place to work
  </li>
  <li>
   Comprehensive learning and development programs covering a wide range of professional skills
  </li>
  <li>
   Engaging job with position description and clear targets
  </li>
  <li>
   Regular feedback through performance discussions
  </li>
  <li>
   Opportunities for individual development
  </li>
  <li>
   Mentoring and coaching programs
  </li>
  <li>
   Flexibility, trust and respect
  </li>
  <li>
   Value-based culture, behaviors and ethics
  </li>
  <li>
   Sustainability and innovation
  </li>
  <li>
   Working for a successful organization
   <br/>
   <br/>
  </li>
 </ul>
 <em>
  At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.
  <br/>
  <br/>
 </em>
 Read more on
 <em>
  https://careers.kone.com/en/
 </em>
</div>


Amalgamated Bank

<div></div><div><p>Amalgamated Bank is seeking an Online Services Administrator to be responsible for the administration, procedural controls and processing of all aspects pertaining to the Online Banking services. Keep abreast of product upgrades, identify risk and exposure, develop control procedures, and serve as liaison between the EBD, vendors, and other pertinent Bank departments.</p><p>
By joining our team, you&rsquo;ll be joining a Bank that believes that that maintaining a diverse and inclusive workplace where everyone feels valued and respected is essential for us to grow as a company. We are dedicated to building a more equitable world in our everyday practices by embracing the values of our employees and customers.</p><p><b>
Essential Job Functions:</b></p><ul><li>
Review and decision retail online banking enrollment applications.</li><li>
Review business online banking documentation and implement proper setup of online profiles and services requested.</li><li>
Reconcile daily cash management settlements.</li><li>
Research and pass GL entries for debit returns.</li><li>
Create relevant reports from various systems and applications to ensure operational and risk compliance with Bank policy procedures and controls.</li><li>
Review applications, reports, and other Online Banking documentation for accuracy.</li><li>
Communicate with appropriate parties to resolve problems regarding all facets of the Online Banking services. Follow up on outstanding issues or documents to ensure timely completion and resolution of all processes.</li><li>
Monitor all transaction alerts. Contact appropriate party for verification. Notify fraud dept of suspicious activity. Assist with fraud investigations.</li><li>
Process domestic and international wire transfers timely and accurately. Provide notification to the appropriate parties.</li><li>
Research, prepare, and collect all documentation for internal and external audits.</li><li>
Administer and participate in training and cross training in all existing and future EBD functions.</li><li>
Enforce and adhere to all internet security policies and operating procedures; report all violations to department management. Advise on operational discrepancies and assist in policy modifications.</li><li>
Back up all functions related to Cash management including Atm/Debit Card Claims, Card Monitoring, and ACH, as needed.</li><li>
Perform various related administrative duties as directed by manager.</li><li>
Accurately scan and file all documents.</li></ul><p><b>
Knowledge, Skills and Experience Requirements:</b></p><ul><li>
High school diploma or equivalent.</li><li>
Excellent computer skills including Microsoft Access, Word, Excel and PowerPoint.</li><li>
Excellent oral and written communication skills.</li><li>
Excellent customer service skills.</li><li>
Knowledge of branch banking.</li><li>
Strong bookkeeping skills.</li><li>
Thorough knowledge of Bank wide operations.</li><li>
Minimum two (2) years of related banking reconcilement experience.</li><li>
Good mathematics and investigative skills.</li><li>
Knowledge of compliance laws.</li><li>
Prior data entry experience required.</li></ul><p>
Our job titles may span more than one career level. The starting rate salary for this role is between $25.00 - $30.00. The actual base pay is dependent upon many factors, such as: training, transferrable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future.</p><div><div><div><div><div><div><div><div><div><div><div><div><p><br>
Amalgamated Bank is an Equal Opportunity and Affirmative Action Employer, Minorities / Females / Individuals with Disability / Veterans. AmeriCorps, Peace Corps and other national service alumni are encouraged to apply. View our Pay Transparency Statement. Submission of a resume or any information regarding your qualifications does not constitute a promise or offer of employment. At Amalgamated Bank, we consider an applicant to be someone who has interviewed at least once, in person, with the hiring manager. Amalgamated Bank does not sponsor applicants for work visas.</p><div><div><div><div><div><div><div><div><div><div><div><div><div><div><b><br>
Hybrid Work Model</b><br>
Effective February 18, 2025, employees in office-based positions will be working a Hybrid work schedule consisting of three days or more, on-site per week, Monday - Thursday, although the specific days may vary by site or organization, with Friday designated as a remote-working day, unless business critical tasks require an on-site presence. This Hybrid work model does not apply to, and daily in-person attendance is required for, the contact center, branch service roles, and general services where the work to be performed is located at a Company site; positions covered by a collective-bargaining agreement (unless the agreement provides for hybrid work); or any other position for which the Company has determined the job requirements cannot be reasonably met working remotely. Please note, this Hybrid work model guidance does not apply to roles that have been designated as &ldquo;remote&rdquo;.</div></div></div></div></div></div></div></div></div></div></div></div></div></div><div></div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><b><br>
Search Firm Representatives- Please Read Carefully</b><br>
<b> </b>Amalgamated Bank does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for the position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.</div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div><p></p>

Online Services Administrator

AT&T

<div><p><b>This position requires office presence of a minimum of 5 days per week and is only located in the location(s) posted. No relocation is offered.</b></p><p></p><p><b>
AT&amp;T will not hire any applicants for this position who require employer sponsorship now or in the future.</b></p><p></p><p>
Join AT&amp;T and help shape the future of communications and technology that connect the world. We value innovators who seek to explore the unknown and challenge the status quo. Bring your bold ideas and fearless spirit to redefine connectivity and transform how people share stories and experiences. At AT&amp;T, you won&rsquo;t just imagine the future&mdash;you&rsquo;ll build it.</p><p></p><p><b>
What you&rsquo;ll do:</b></p><ul><li><p><b>
Day-to-Day Operations:</b> Oversee the daily functioning and performance of technology systems across a geographically dispersed environment, including Retail Stores, Executives, and Mobile/Handheld work environments.</p></li><li><p><b>
Implementation and Configuration:</b> Manage the setup, configuration, and deployment of new technology solutions, designing, configuring, and testing updates and modifications to desktop, network, telephony, voice, video, applications, and operating systems.</p></li><li><p><b>
Incident Management:</b> Rapidly respond to and resolve technical problems, providing tier 2 and tier 3 support.</p></li><li><p><b>
Technical Support:</b> Provide 24x7 direct technical support for all technology and infrastructure, consulting with clients and support groups.</p></li><li><p><b>
Client and Vendor Liaison:</b> Act as a single point of contact for clients to understand their technology needs, support AT&amp;T sponsored events, and collaborate with third-party vendors for comprehensive support and solutions.</p></li></ul><p></p><p><b>
What you&rsquo;ll need:</b></p><p>
As a Specialist Client Technical Administration, you will be responsible for ensuring seamless client technology operations by managing day-to-day operations, incident management, technical support, administration, maintenance, implementation, and configuration for various technology solutions and services across company premises including desktop, print, telephony/voice, wired/wireless/data/security network, point of sale, specialty computing devices and related hardware and software on company premises and in executive homes.</p><p></p><p>
A professional with solid knowledge of fundamental concepts and organizational practices, working on smaller projects. Exercises judgment in the absence of prescribed guidelines or policies determine appropriate action. Works under minimal supervision with independent judgement. Actions impact efficiency and costs. Interacts primarily within the department, across various teams. Research and resolves Tier 1 issues.</p><p></p><p><b>
What you&rsquo;ll bring:</b></p><ul><li><p><b>
Required Experience:</b></p><ul><li><p>
1+ years&rsquo; related experience</p></li><li><p>
Certification is required in some areas.</p></li></ul></li></ul><p></p><ul><li><p><b>
Desired Education:</b></p><ul><li><p>
Bachelor&rsquo;s degree (BS/BA) in Computer Science preferred</p></li></ul></li></ul><p><br>
Supervisor: No</p><p></p><p>
Our Specialist Client Technical Administration, earns between $64,200 - $96,400 annually. Not to mention all the other amazing rewards that working at AT&amp;T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.</p><p></p><p><b>
Joining our team comes with amazing perks and benefits:</b></p><ul><li><p>
Medical/Dental/Vision coverage</p></li><li><p>
401(k) plan</p></li><li><p>
Tuition reimbursement program</p></li><li><p>
Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)</p></li><li><p>
Paid Parental Leave</p></li><li><p>
Paid Caregiver Leave</p></li><li><p>
Additional sick leave beyond what state and local law require may be available but is unprotected</p></li><li><p>
Adoption Reimbursement</p></li><li><p>
Disability Benefits (short term and long term)</p></li><li><p>
Life and Accidental Death Insurance</p></li><li><p>
Supplemental benefit programs: critical illness/accident hospital indemnity/group legal</p></li><li><p>
Employee Assistance Programs (EAP)</p></li><li><p>
Extensive employee wellness programs</p></li><li><p>
Employee discounts up to 50% off on eligible AT&amp;T mobility plans and accessories, AT&amp;T internet (and fiber where available) and AT&amp;T phone</p></li></ul><p></p><p>
Ready to join our team? <b>Apply today</b></p><p></p><p>
#LI-Onsite &ndash; Full-time office role</p><p></p><p><b>
Weekly Hours:</b></p>
40<p></p><p><b>
Time Type:</b></p>
Regular<p></p><p><b>
Location:</b></p>
Mesa, Arizona<p></p><p><b>
Salary Range:
</b></p>$64,200.00 - $96,400.00<p></p><p>
It is the policy of AT&amp;T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&amp;T will provide reasonable accommodations for qualified individuals with disabilities. AT&amp;T is a fair chance employer and does not initiate a background check until an offer is made.</p></div>

Specialist Client Technical Administration

Bowers Accountants & Advisors

<div><p><b>Company Overview: </b>Bowers Accountants &amp; Advisors stands as a renowned firm in the realm of public accounting, distinguished for its provision of top-tier audit, assurance, and advisory services. As a proud member of the AICPA&rsquo;s G400, encompassing the Top 300 Firms nationally, we maintain a robust reputation grounded in integrity, professionalism, and unparalleled expertise. Whether traditional Tax and Audit and Assurance, Client Accounting &amp; Advisory Services, Business Valuation, Accounting/Bookkeeping, Forensic Accounting, or Financial Planning Services, our approach is to master an in-depth knowledge of our clients with innovative analysis and recommendations to build and maintain net growth.</p>
<p><b>Job Summary:</b></p>
<p>The Senior Administrative Specialist is the senior on-site administrative leader for a professional services office of approximately 30 employees. This role is responsible for ensuring smooth daily operations, maintaining administrative standards, and supporting a professional, efficient, and well-organized office environment. The Senior Administrator will be the primary on&ndash;site administrative contact between the local office and the Firm Administrator to whom this position reports.</p>
<p>In this job, you will be a hands-on contributor and leader, directly performing administrative tasks while supervising the local in&ndash;office administrative team. The Senior Administrative Specialist serves as the primary liaison between the local office and the Firm Administrator located in another office.
</p><p>Success in this role requires professional leadership skills, balancing execution, delegation, and aligning local needs with firm-wide policies and expectations administered and directed by the Firm Administrator. This position may require extended hours during peak periods.
</p><p><b>Position Responsibilities</b></p>
<ul><li>Supervise Admin staff training, and new staff onboarding
</li><li>Support Admin team members, providing clear expectations, guidance, and regular feedback.
</li><li>Ensure compliance with firm policies related to records management, confidentiality, and administrative standards.</li>
<li>Assist in processing tax returns, financial statements, and other correspondence</li>
<li>Assist in troubleshooting tax return rejections</li>
<li>Finalize client financial statements</li>
<li>Coordinate scanning and autoflow tax documents
</li><li>Assist in scanning and binding documents</li>
<li>Assist the Firm Administrator in task delegation to the local Admin Team</li>
<li>Handle time-sensitive and confidential matters with professionalism, discretion, and sound judgment.</li>
<li>Provide front-line administrative coverage as needed to ensure continuity of operations and service quality.</li>
<li>Delegate work effectively while maintaining accountability, quality, accuracy, and timeliness</li>
<li>Support cross-training and workload balancing to ensure consistent service and coverage to our Partners and Clients</li>
<li>Other administrative duties as assigned, such as scheduling meetings, coordinating catering orders, engagement logistics, and client-facing administrative needs, etc.</li>
<li>Manage office building maintenance along with office logistics for client meetings and events
</li></ul><p><b>Position Qualifications</b></p>
<ul><li>5&ndash;7 years of progressive administrative experience, preferably in a professional services or accounting firm environment.</li>
<li>College degree preferred or professional equivalent experience</li>
<li>Prior experience performing hands-on administrative work while leading or supervising others.</li>
<li>Demonstrated ability to manage competing priorities and balance execution with leadership responsibilities.</li>
<li>Strong organizational, problem-solving, and interpersonal skills.</li>
<li>Excellent written and verbal communication skills.</li>
<li>Proven ability to work independently while coordinating with remote leadership.</li>
<li>Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint); experience with document management systems is a plus.</li>
<li>High degree of professionalism, discretion, and attention to detail.</li>
<li>Continuous improvement mindset</li>
<li>Ongoing collaboration with firm leadership and administrative teams across locations.</li>
</ul>
<p><b>Salary </b>$25-30/Hour</p>
<p><b>Excellent Benefits:</b> We offer tremendous growth and development opportunities, flexible work schedules, and a comprehensive compensation and benefits package to include Health, Dental, Vision, Life, Long-Term Disability, 401K, Paid Time Off, Volunteer Time Off, Work-Life Balance Culture, and More!</p>
<p><b>EOE</b></p></div><p></p>

Senior Administrative Specialist

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