client services analyst

Daikin/Goodman Manufacturing

<div><h4 class="jobSectionHeader">Detailed Description</h4>

The Salesforce Business Analyst for Service Cloud is instrumental in supporting the strategic direction and governance of Service Cloud. With a comprehensive understanding of case lifecycle management, contact center operations, and process optimization, the Analyst enables the implementation of scalable and efficient customer service solutions. This role partners with stakeholders to design service-centric solutions, improve agent productivity, and enhance customer experience through data-driven insights.
<h4 class="jobSectionHeader">
Responsibilities may include:</h4>

Product Administration: 
Support all aspects of Service Cloud administration, including case management, omnichannel routing, knowledge management, automation (flows), and service console optimization.

Requirements Gathering: 
Collaborate with business stakeholders and SMEs to elicit, document, and prioritize requirements for customer support processes, case handling, and service operations.

Story Development: 
Develop clear and detailed Jira user stories with well-defined acceptance criteria to support efficient solution design and development.

Data Management: 
Manage data governance practices to ensure high levels of data quality, integrity, and security across case, customer, and interaction data. Perform audits to proactively identify and resolve data issues.

Process Improvement: 
Drive continuous improvement of end-to-end service processes, including case intake, triage, escalation, and resolution. Leverage automation, AI (e.g., case classification, sentiment), and analytics within Service Cloud.

User Acceptance Testing Management: 
Own planning, coordination, and execution of UAT for Service Cloud enhancements, including test script creation, defect tracking, and resolution.

Agile Methodology: 
Work within Agile frameworks, contributing to sprint planning, backlog grooming, and iterative delivery of Service Cloud features.

Troubleshooting and Support: 
Act as a primary point of contact for Service Cloud issues, supporting users (agents, supervisors) and driving root cause analysis and resolution of system or process challenges.

Training: 
Support the development of training materials, working with the Training Team to ensure effective adoption of Service Cloud features by service teams.

Platform Updates: 
Serve as a subject matter expert on Service Cloud capabilities (e.g., Case Management, Omnichannel, Knowledge, Service Cloud Voice), providing recommendations on enhancements, releases, and new feature adoption.

Integration Support: 
Support integration efforts between Service Cloud and telephony systems (e.g., Amazon Connect), external platforms, and internal systems to enable seamless service operations.

Partner with enterprise and solution architects to align Service Cloud implementations with broader enterprise architecture.

Perform other tasks as assigned
<h4 class="jobSectionHeader">
Nature and Scope:</h4>
<ul><li>Applies advanced knowledge of Service Cloud and service operations processes</li>
<li>Works independently with limited supervision while managing projects and deliverables</li>
<li>May coach and guide junior analysts</li>
<li>Handles complex problems requiring analytical thinking and innovative solutions</li>
</ul><h4 class="jobSectionHeader">Knowledge and Skills:</h4>
<ul><li>Intermediate knowledge of Microsoft Office, Jira, Confluence</li>
<li>Strong understanding of Service Cloud (case management, omnichannel, knowledge, automation)</li>
<li>Detail-oriented with a strategic mindset</li>
<li>Excellent communication and stakeholder management skills</li>
<li>Proactive and self-driven with a continuous improvement mindset</li>
<li>Strong analytical skills with the ability to translate service data into actionable insights</li>
<li>Knowledge of data governance and data quality best practices</li>
</ul><h4 class="jobSectionHeader">Experience:</h4>
<ul><li>5&ndash;10 years of experience with Salesforce or another CRM platform</li>
<li>Hands-on experience with Service Cloud (preferred)</li>
</ul><h4 class="jobSectionHeader">Education:</h4>
<ul><li>Bachelor&rsquo;s degree in Business, IT, or related field</li>
<li>Salesforce Service Cloud certification preferred</li>
<li>Master&rsquo;s degree is a plus</li>
</ul><h4 class="jobSectionHeader">People Manager:</h4>

No
<h4 class="jobSectionHeader">
Physical Requirements/Work Environment:</h4>
<ul><li>Ability to perform essential responsibilities with or without accommodations</li>
<li>Collaborative team environment</li>
<li>May require occasional overtime during major releases or peak support periods</li>
</ul><h4 class="jobSectionHeader">Reports To:</h4>

Manager, Product Owner &ndash; Salesforce Service Cloud
Equal Opportunity Employer 
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.</div>

Salesforce Business Analyst III - Service Cloud

TAWANTECH

<div>
 We are looking for a
 
 Business Analyst / PMO Analyst
 
 to support strategy-driven and transformation-focused initiatives within the banking or financial services sector. This role is not a traditional IT implementation or operational support position; instead, it focuses on
 
 strategy, analytics, transformation, governance, and commercial optimization
 
 .
 
 
 The ideal candidate will have strong coordination, reporting, and documentation skills, with exposure to banking and/or consulting environments, and the ability to work closely with senior stakeholders in a client-facing role.
 
 
 
 Requirements
 
 
 
 <ul>
 <li>
 2-5 years of experience in a Business Analyst, PMO Analyst, or similar role.
 </li>
 <li>
 Experience within banking or financial services is highly preferred.
 </li>
 <li>
 Consulting background is strongly preferred.
 </li>
 <li>
 Strong skills in coordination, reporting, governance, and documentation.
 </li>
 <li>
 Ability to work in structured, fast-paced, and client-facing environments.
 </li>
 <li>
 Strong analytical and problem-solving skills.
 
 
 </li>
 </ul>
 
 Skills &amp; Competencies
 
 
 
 <ul>
 <li>
 Excellent communication skills in Arabic and English (verbal and written).
 </li>
 <li>
 Strong stakeholder management and coordination capabilities.
 </li>
 <li>
 High attention to detail with the ability to synthesize information clearly.
 </li>
 <li>
 Proficiency in preparing reports, presentations, and dashboards (PowerPoint, Excel, etc.).
 </li>
 <li>
 Comfortable supporting workshops and interacting with senior stakeholders.
 </li>
 </ul>
</div>

Business Analyst / PMO Analyst

Howard-Sloan Search

<div>
 
 
 Our client Global Investment Management Firm
 
 
 
 
 is seekng
 
 
 
 Data Science &amp; Analytics (DSA) &ndash; Analyst (Quant) - Associate
 
 
 
 for a
 
 Full Time role
 
 
 4 days onsite / 1 day remote in their Park Avenue, New York offices
 
 
 
 Salary:
 
 $95&ndash;100K base / 10&ndash;15% bonus
 
 
 
 Level
 
 : Analyst, Data Science &amp; Analytics
 
 
 
 
 
 
 This role Reports to
 
 :
 
 
 MD, DSA
 
 
 &amp;
 
 
 Executive Director, AI &amp; Business Analysis (AI Lead)
 
 
 
 
 
 
 you will be working directly with
 
 :
 
 
 MDs, Bankers, AI Business Analysts, Data Scientists, IT Developers, Business Management, Product/Technology Teams across Global organisation
 
 
 
 
 
 seeking Data Science &amp; Analytics Analyst (Python/SQL) passionate about applying quantitative methods to solve real business problems and shaping the future of data-driven advisory,
 
 
 seeking a technically strong Data Science &amp; Analytics Analyst who thrives at the intersection of analytics, financial services, and execution.
 
 
 Requres strong quantitative instincts, sound coding skills, and an interest in using data science, machine learning, and AI to support client-facing work and the firm&rsquo;s broader internal AI platform. The role is expected to support client work first, while also contributing to reusable internal capabilities, models, tooling, and workflows over time.
 
 
 As a Data Science &amp; Analytics Analyst, you will work closely with senior team members, bankers, and business partners to analyze data, build models, structure datasets, and generate insights that improve decision-making, productivity, and client outcomes. You should be comfortable moving from problem definition to analysis to model development to clear communication of results.
 
 
 
 
 
 Firm is expanding its data science and AI capabilities to better support client delivery, banker productivity, and scalable internal innovation.
 
 
 
 
 
 Firm's vision is to build practical, high-impact analytical and AI capabilities that create measurable value.
 
 
 To achieve this, we need an Analyst who can:
 
 
 Apply rigorous quantitative methods to client and business problems
 
 <ul>
 <li>
 Build, test, and refine models and analytical assets using structured and unstructured data
 </li>
 <li>
 Translate data into clear findings, recommendations, and decision support
 </li>
 <li>
 Contribute to internal AI and analytics capabilities that can scale across teams
 </li>
 </ul>
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 
 Quantitative Analysis &amp; Modeling
 
 
 <ul>
 <li>
 Perform rigorous statistical analysis, exploratory data analysis, feature engineering, and model development across a range of client-facing and internal use cases
 </li>
 <li>
 Build and refine predictive, classification, segmentation, NLP, and other analytical models using structured and unstructured datasets
 </li>
 <li>
 Evaluate model performance, document assumptions, and support model validation and testing
 </li>
 <li>
 Use Python, SQL, and related tools to extract, clean, transform, and analyze data efficiently and accurately
 </li>
 <li>
 Develop repeatable analytical approaches and reusable code that improve quality, speed, and consistency
 </li>
 </ul>
 
 
 Client Delivery Support
 
 
 <ul>
 <li>
 Support senior team members in delivering analytical workstreams tied to client mandates, strategic analyses, and business development initiatives
 </li>
 <li>
 Help frame business questions into analytical hypotheses, required data inputs, and model approaches
 </li>
 <li>
 Prepare analyses, visualizations, and outputs that can be translated into clear client-ready materials
 </li>
 <li>
 Work with bankers and internal stakeholders to refine requirements, validate findings, and improve usability of outputs
 </li>
 <li>
 Contribute to high-priority, time-sensitive analyses in support of live deal, strategic, and sector work
 </li>
 </ul>
 
 
 AI &amp; Internal Platform Contribution
 
 
 <ul>
 <li>
 Contribute to the development of internal AI and analytics assets, including reusable workflows, data pipelines, prompts, evaluation approaches, and model-enabled tools
 </li>
 <li>
 Support the testing and refinement of AI-enabled workflows tied to knowledge retrieval, summarization, classification, and productivity enhancement
 </li>
 <li>
 Help identify opportunities to reuse client-facing analytical patterns within the firm&rsquo;s internal AI build
 </li>
 <li>
 Partner with engineering and business teams to move analytical solutions from prototype to practical usage
 </li>
 </ul>
 
 
 Measurement, Governance, and Controls
 
 
 <ul>
 <li>
 Document methodologies, data sources, model logic, and outputs in a clear and auditable manner
 </li>
 <li>
 Support adherence to internal standards related to model governance, data quality, explainability, and information security
 </li>
 <li>
 Assist in defining success metrics for analytical solutions, including accuracy, time saved, quality lift, and business impact
 </li>
 <li>
 Help maintain disciplined testing, issue tracking, and version control across analytical work
 </li>
 </ul>
 
 
 
 
 
 Ways of Working
 
 
 <ul>
 <li>
 Operate with strong attention to detail, sound judgment, and a high bar for analytical quality
 </li>
 <li>
 Collaborate effectively across data science, business analysis, technology, and business stakeholders
 </li>
 <li>
 Learn quickly, absorb context fast, and contribute across multiple workstreams at once
 </li>
 <li>
 Stay current on emerging techniques in machine learning, analytics, and AI relevant to financial services
 </li>
 </ul>
 
 
 
 
 
 Education
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree required, preferably in Data Science, Statistics, Mathematics, Computer Science, Engineering, Economics, Finance, or a related quantitative field
 </li>
 <li>
 Master&rsquo;s degree is a plus, but not required
 </li>
 </ul>
 
 
 Experience
 
 
 <ul>
 <li>
 2 years of experience in data science, analytics, quantitative consulting, financial services,
 </li>
 <li>
 experience in investment banking, financial services, consulting, or a similarly demanding environment is preferred
 </li>
 <li>
 Experience supporting client-facing analytical work is a plus
 </li>
 </ul>
 
 
 Core Skills
 
 
 <ul>
 <li>
 Strong quantitative, statistical, and problem-solving capabilities
 </li>
 <li>
 Ability to structure ambiguous questions into analytical workplans
 </li>
 <li>
 Strong written and verbal communication skills, including the ability to explain technical findings to non-technical audiences
 </li>
 <li>
 High attention to detail and ability to deliver under tight timelines
 </li>
 </ul>
 
 
 AI, Data, and Technical Skills
 
 required
 
 <ul>
 <li>
 Experience with Python and SQL
 </li>
 <li>
 Strong statistical analysis skills
 </li>
 <li>
 Familiarity with common data science libraries and workflows for analysis, modeling, and visualization
 </li>
 <li>
 Exposure to machine learning (ML) techniques such as regression, classification, clustering, time series, optimization, or NLP
 </li>
 <li>
 Familiarity with working across structured and unstructured datasets
 </li>
 <li>
 
 
 comfortable operating in a fast-paced, high-expectation environment
 </li>
 <li>
 Interested in applying quantitative methods to real commercial and client outcomes
 </li>
 </ul>
 
 
 
 
 Preffered skills:
 
 <ul>
 <li>
 Exposure to LLMs, prompt design, retrieval workflows, or AI tooling is a plus
 </li>
 <li>
 Familiarity with Power BI, Tableau, or similar visualization tools is a plus
 </li>
 <li>
 Familiarity with Git, notebook-based development, and sound coding/documentation practices is preferred
 </li>
 </ul>
 
 
 
 
 PS
 
 
 must currently reside in the NY metro area
 
 
 must have a valid Work Permit for the Permanent employement
 
 
 
</div>

Data Science (Python) Quant Analyst

Assembly Industries

<div>Job Brief &ndash; Data Analyst 
 
Project Duration: 3 months 
 
Why work for us 
Talent is distributed but Opportunities are not &ndash; Assembly Industries is breaking that pattern by building an AI-enabled talent platform that connects top-tier, highly skilled global professionals with innovative companies across the US. As a fast-growing startup, we are laser-focused on impactful growth, agile strategies, and exceptional results. 
 
Client Overview 
Our client is a global workforce solutions provider that delivers comprehensive talent management services. By leveraging advanced technology, expert consulting, and dedicated delivery teams, they help organizations streamline and optimize their talent acquisition and management processes. 
 
Position Overview 
We are seeking a highly analytical and detail-oriented Data Analyst to support our client's Business Intelligence (BI) team. This role involves the creation, delivery, and automation of key reports across multiple client programs. The selected candidate will collaborate closely with the BI team and play a key role in transforming Excel-based reports into automated, scalable Power BI dashboards. 
 
Description of Essential Duties and Functions<ul><li>
Create, maintain, and deliver accurate reports for various client programs using Excel and Power BI.</li><li>
Collaborate with the client's BI team to understand current manual reporting structures and help transition them to automated Power BI reports.</li><li>
Ensure timely delivery of recurring and ad-hoc reports while maintaining a high level of accuracy and relevance.</li><li>
Interpret data, analyze results using statistical techniques, and provide ongoing reports to support business decision-making.</li><li>
Understand client&rsquo;s existing methodologies and apply Power BI knowledge to enhance reporting processes.</li><li>
Coordinate with stakeholders to gather report requirements and deliver actionable insights.</li></ul>
Qualifications<ul><li>
Proven experience as a Data Analyst, Reporting Analyst, or similar role.</li><li>
Strong proficiency in Microsoft Excel, including advanced formulas, pivot tables, and charting.</li><li>
Hands-on experience with Power BI, including dashboard creation, DAX, data modeling, and Power Query.</li><li>
Ability to learn and adapt to existing BI methodologies and reporting practices.</li><li>
Solid understanding of data analytics, business metrics, and reporting workflows.</li><li>
Excellent communication skills to interact effectively with global teams.</li><li>
Strong attention to detail and time management, especially in remote work environments.</li><li>
Experience working with international teams or across time zones is a plus.</li></ul><div>
This is a remote position. 
 
#LI-RR1</div>
qsGtNgulKJ</div>

Data Analyst

Actify ABA

<div>HYBRID Opportunity for Board Certified Behavior Analyst (BCBA) - Licensed Behavior Analyst (LBA)!
Actify ABA is looking for an experienced Board Certified Behavior Analyst (BCBA) - Licensed Behavior Analyst (LBA) to join our team! At Actify, we put our clinicians first, your life deserves to be lived and enjoyed!! We are here to take the admin burden off your plate, with streamlined processes and a back-office that responds to any and all inquiries within minutes - not days!
We are a passionate ABA company dedicated to transforming lives through evidence-based practices. Our culture fosters collaboration, personal growth, and client success. Board Certified Behavior Analyst (BCBAs) - Licensed Behavior Analysts (LBAs) thrive in our supportive environment and commitment to professional development and making an impact in kids&rsquo; lives!
HYBRID Board Certified Behavior Analyst (BCBA) - Licensed Behavior Analyst (LBA) Benefits:<ul><li>
Bonus Opportunities</li><li>
Hybrid Position</li><li>
Competitive Salary With Performance Bonuses</li><li>
Referral Program</li><li>
Health Insurance</li><li>
Vision Insurance</li><li>
Dental Insurance</li><li>
Generous Paid Time Off</li><li>
Professional Development Stipends</li><li>
Collaborative Clinical Support</li><li>
Flexible Schedules</li><li>
Career Advancement Opportunities</li><li>
CEU Library Access</li><li>
AI Tools Available</li><li>
Friendly, Happy and Efficient Backoffice To Reduce Admin Burden On Clinicians</li></ul>
HYBRID Board Certified Behavior Analyst (BCBA) - Licensed Behavior Analyst (LBA) Duties and Responsibilities:<ul><li>
Develop and oversee individualized ABA treatment plans.</li><li>
Supervise RBTs and provide ongoing training and support.</li><li>
Conduct assessments and adjust treatment goals as needed.</li><li>
Collaborate with families and multidisciplinary teams to ensure client success.</li><li>
Maintain compliance with ethical and regulatory standards.</li></ul>
HYBRID Board Certified Behavior Analyst (BCBA) - Licensed Behavior Analyst (LBA) Compensation and Schedule:<ul><li>
Pay Range: $95 - $110/hour</li><li>
Full-Time: 25 hours/week or Part-Time Available</li><li>
Shifts: Flexible, based on your availability</li><li>
Location: Columbia, MD 21044 and surrounding areas</li></ul>
HYBRID Board Certified Behavior Analyst (BCBA) - Licensed Behavior Analyst (LBA) Skills and Qualifications:<ul><li>
Current Board-Certified Behavior Analyst (BCBA) certification required.</li><li>
Master&rsquo;s degree in Applied Behavior Analysis or related field.</li><li>
Experience supervising RBTs and implementing ABA programs.</li><li>
Strong leadership, organizational, and interpersonal skills.</li><li>
Passion for making a meaningful difference in clients' lives.</li></ul>
Take the next step in making a meaningful difference as a Board Certified Behavior Analyst (BCBA) - Licensed Behavior Analyst (LBA) with us at Actify!
Apply Today!</div>

HYBRID Board Certified Behavior Analyst (BCBA) Licensed Behavior Analyst (LBA)

Capgemini

<div><div><div><div><div>Richmond, VA, United States (On-site)</div></div><div></div><div><div>
Contract (6 months 19 days)</div></div><div></div><div><div>
Published 6 days ago</div></div></div><div><div><div>
SSL/TLS certifications</div></div><div><div>
troubleshooting skills</div></div><div><div>
Thermo Fisher Chromeleon CDS</div></div><div><div>
SDLC Documentation</div></div><div><div>
Networking &amp; Security</div></div><div><div>
networking skills</div></div><div><div>
Scripting &amp; Automation</div></div></div><div><div>
Technical Analyst to support the technical/infrastructure workstream of an SDMS upgrade program 
Key Responsibilities:<ul><li>
Environment build &amp; readiness: Drive DEV/TEST/PROD readiness (server sizing inputs, VM provisioning coordination, storage, OS baseline, access, endpoint readiness).</li><li>
Network &amp; security enablement: Own/coordinate firewall rule requests, port/protocol mapping, connectivity testing, and troubleshooting across app/DB/file shares/instrument endpoints.</li><li>
Certificates / PKI: Coordinate TLS certificates (requests, installation coordination, renewals), validate trust chains, and troubleshoot TLS/certificate issues impacting services/web components.</li><li>
Identity &amp; access: Manage AD groups, service accounts permissions, least privilege access, and access matrix documentation.</li><li>
Application technical support: Support install/upgrade readiness activities for Agilent ECM, Chromeleon CDS, Rotronic RMS, and Waters LC/MS data flow touchpoints (or comparable platforms).</li><li>
Operational readiness: Coordinate backup/restore approach, monitoring requirements, AV exceptions (as needed), patching windows, and operational runbooks for steady-state support.</li><li>
Cutover &amp; hypercare: Execute/coordinate cutover readiness checklists, smoke tests, and hypercare triage with IT and vendors; maintain issue log and drive resolution.</li><li>
Ensure comprehensive technical documentation is developed and maintained throughout the SDLC for the SDMS upgrade program. This includes compiling System Design Specifications received from vendors, preparing and updating the Access Control Plan, documenting the Transition to Support process, and other required artifacts to support operational readiness and traceability.</li></ul>
Mandatory skills:<ul><li>
Experience with Thermo Fisher Chromeleon CDS, Agilent ECM, Rotronic RMS, and/or Waters LC/MS integrations (or comparable lab informatics platforms).
</li><li>Experience supporting lab/instrument environments (segmented networks, instrument PCs, controlled patching windows).
PowerShell/scripting for verification/health checks and log collection.
</li><li>Familiarity with validation support artifacts (IQ/OQ readiness evidence, configuration records).
</li><li>5+ years in technical analyst/systems analyst roles supporting enterprise on prem applications.</li><li>
Strong experience with Windows Server and enterprise application troubleshooting (services, logs, performance basics)</li><li>
Proven success coordinating server provisioning (VMs, storage, access, environment readiness)</li><li>
Proven experience with firewall rules/port management, DNS basics, connectivity testing, and issue triage</li><li>
Working knowledge of TLS/SSL certificates and enterprise PKI request processes</li><li>
Experience with Active Directory, service accounts, permissions, and least privilege concepts</li><li>
Familiarity with SQL Server connectivity concepts (instances, ports, authentication patterns) and partnering with DBAs</li><li>
Experience operating in change-controlled / regulated environments (documentation, traceability, governance)</li></ul>
The pay range that the employer in good faith reasonably expects to pay for this position is $36.98/hour - $57.79/hour. Our benefits include medical, dental, vision and retirement benefits. Applications will be accepted on an ongoing basis.
Tundra Technical Solutions is among North America&rsquo;s leading providers of Staffing and Consulting Services. Our success and our clients&rsquo; success are built on a foundation of service excellence. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Unincorporated LA County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: client provided property, including hardware (both of which may include data) entrusted to you from theft, loss or damage; return all portable client computer hardware in your possession (including the data contained therein) upon completion of the assignment, and; maintain the confidentiality of client proprietary, confidential, or non-public information. In addition, job duties require access to secure and protected client information technology systems and related data security obligations.</div></div></div></div>

SDMS Technical Lead

Achievement Behavior Services

<div>Achievement Behavior Services is a boutique, in-home Applied Behavior Analysis (ABA) therapy agency. As professionals, we are dedicated to the mission of connecting families with children who have varying diagnoses of autism spectrum disorder (ASD) to comprehensive ABA tools, principals, and practice, With every client, we aim for sustainable success and increased confidence during the learner's school-aged years. The demographic that we are students between the ages of 3 and 23 years of age. We operate at the leadership of LCSWs and BCBAs, and have been learning and growing as an ABA agency since 2015. Presently, we are seeking ABA Behavioral Technicians/Therapists (BTs) to join our network of dedicated ABA professionals. In this role, you will be working with one student 1:1 providing them with direct ABA services in collaboration with one of our many esteemed Board-Certified Behavioral Analyst (BCBAs). 
What we offer our Behavior Technicians:<ul><li>
A competitive hourly starting rate (based on qualifications, experience, and credentials)</li><li>
Flexible PART-TIME schedules: after school &amp; potential for weekends</li><li>
Work collaboratively with leaders in our ABA Professionals Network.</li><li>
Training and Mentorship by your immediate supervisor</li><li>
Opportunities to pursue further professional credentials: Registered Behavior Technician (RBT)</li><li>
Personalized collaboration and training at the supervision of a Board-Certified Behavioral Analyst (BCBAs)</li></ul> 
In the role as an ABA Behavior Technician, you will work directly, one-on-one, with the child in their natural, home environment. You will be supported by a lead, board-certified behavior analyst (BCBA) while you move through the individualized Behavior Intervention Plan (BIP) that was scribed to help the student experience increased success in communication, focus, and positively adapting behaviors. According to this BIP, daily, you will collect numerical and qualitative data on these goals. The charted progress will be used to create new, personalized interventions and goals as the relationship with the student progresses from month-to-month. 
The Qualifications of a Behavior Technician:<ul><li>
Relevant Fields of Study: Applied Behavior Analysis, Psychology, Special Education, Occupational Therapy, Speech Language Pathology, Human Services</li><li>
Relevant Certifications: Registered Behavior Technician (RBT) certificate from the Behavior Analyst Certification Board, Crisis Intervention Training, Sexual Harassment and Mandated Reporter Training, CPR, AED, and First Aid Training</li><li>
Strong stakeholder communication skills required</li><li>
Ability to be adaptable under high-stress situations</li><li>
Exhibits professional administrative reliability: punctuality and responsiveness</li><li>
Proven experience working with pre-school and elementary school-aged children</li><li>
Additional evidence of successful work with patients suffering from Autism and development issues</li><li>
Other experience, certificates, or qualifications as required by NY State.</li><li>
Intuitive, engaging, compassionate, and person-centered approaches</li><li>
Proven experience with documenting progress notes and data points aligning with individualized treatment plans and goals</li><li>
Imaginative and Engaging Play Skills</li><li>
Creativity to create structured learning in a home setting</li></ul> 
If you are interested in a Behavior Technician Opportunity with Achievement Behavior Services, the click APPLY!</div>

East Orange NY Behavior Tech

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