client services assistant

Safe Horizon

<div><div><div>Job Details</div>
</div><div>Description
</div><div><div>Safe Horizon&rsquo;s Child Advocacy Center plays a critical, front-line role in responding to child sexual abuse and severe physical abuse by providing a coordinated and collaborative approach to the investigation of such cases, while ensuring that victims receive immediate, effective support.

The Program Assistant is the first point of contact for all children and families entering the CAC. The Program Assistant will welcome and orient every child and non-offending family members to the CAC and immediately link the family to the appropriate CAC service providers. The Program Assistant plays a critical role in creating an environment that is safe, welcoming and upholds the core values and mission for the CAC.

Responsibilities:
<ul>
<li>Learn and integrate a trauma-informed, client-centered approach, using an anti-oppressive lens, into your work with clients, staff and members of the CAC multidisciplinary team.</li>
<li>Welcome all visitors and orient them to the site/space</li>
<li>Actively manage the experience of clients, visitors, partners and staff</li>
<li>Collaborates with and links families to members of the multidisciplinary team to ensure that all clients and visitors are responded to in an efficient and expeditious manner.</li>
<li>Manages the client reception and child play areas so that they are properly supervised, child-focused, trauma-informed, and safe for all clients.</li>
<li>Engages children in age-appropriate activities while they wait for services.</li>
<li>Provides support and assistance to caregivers and children in a client-centered manner while they wait for services,</li>
<li>Answers and directs telephone calls, faxes and mail directed to department of site;</li>
<li>Enters data into CMS, the CAC&rsquo;s case tracking database;</li>
<li>Performs administrative and clerical office duties including report preparation; administering petty cash, metro cards, uber and parking garage vouchers; processing payment requests;</li>
<li>Assists the Administrative Coordinator in supervising reception area volunteers;</li>
<li>Straightens up the playroom, interview/observation rooms and counseling rooms at the end of every day</li>
<li>Other program related duties as necessary</li>
<li>Interacts with CAC visitors, clients, Multidisciplinary team consisting of child protection specialists, police detectives, pediatricians, prosecutors and Safe Horizon staff.</li>
</ul>
Qualifications:
<ul>
<li>High school equivalency or high school diploma</li>
<li>Foundation computer skills (e.g. data entry, internet use, email communications)</li>
<li>Interpersonal work experience in a fast-paced environment such as human service, customer service or related field a plus.</li>
<li>Desire to engage with children and families impacted by violence and trauma</li>
</ul>
If hired, I agree to abide by all of Safe Horizon&rsquo;s rules and regulations, and understand that, if employed, my employment may be terminated with or without cause, and with or without notice, at any time, at the option of either the company or me. I further understand that no representation, whether oral or written by any representative or agent of the organization, at any time, constitutes a contract of employment.

AmeriCorps, Peace Corps and other national service alumni are encouraged to apply.

Technology Statement: 
Applicants may be responsible for providing the equipment and tools they need to work remotely as required, such as access to a computer, internet service, and phone service. Safe Horizon will discuss potential solutions with candidates and may assist where needed and agreed to in advance.

Please follow this link to view complete EEO Law and complaint filing information: Know Your Rights: Workplace discrimination is illegal

Hiring Range: $23.08 - $25.38 Hourly

Full-time Hours: 35 Hours per week 
Full-time Benefits: Vacation Time, Paid Sick Time, Holidays, Medical, Dental, Vision, 403(b) Retirement Plan, Company Life Insurance, Medical/Dependent Care Flexible Spending Accounts, Tuition Assistance Program, Commuter Benefits Program, Gym Reimbursement, Parental Leave, Employee Learning Center</div></div></div>

Program Assistant - Queens CAC

<div><div><div>Job Details</div>
</div><div>Description
</div><div><div>Summary:

Safe Horizon&rsquo;s Child Advocacy Center plays a critical, front-line role in responding to child sexual abuse and severe physical abuse by providing a coordinated and collaborative approach to the investigation of such cases, while ensuring that victims receive immediate, effective support.

The Program Assistant is the first point of contact for all children and families entering the CAC. The Program Assistant will welcome and orient every child and non-offending family members to the CAC and immediately link the family to the appropriate CAC service providers. The Program Assistant plays a critical role in creating an environment that is safe, welcoming and upholds the core values and mission for the CAC.

Responsibilities:
<ul>
<li>Learn and integrate a trauma-informed, client-centered approach, using an anti-oppressive lens, into your work with clients, staff and members of the CAC multidisciplinary team.</li>
<li>Welcome all visitors and orient them to the site/space</li>
<li>Actively manage the experience of clients, visitors, partners and staff</li>
<li>Collaborates with and links families to members of the multidisciplinary team to ensure that all clients and visitors are responded to in an efficient and expeditious manner.</li>
<li>Manages the client reception and child play areas so that they are properly supervised, child-focused, trauma-informed, and safe for all clients.</li>
<li>Engages children in age-appropriate activities while they wait for services.</li>
<li>Provides support and assistance to caregivers and children in a client-centered manner while they wait for services,</li>
<li>Answers and directs telephone calls, faxes and mail directed to department of site;</li>
<li>Enters data into CMS, the CAC&rsquo;s case tracking database;</li>
<li>Performs administrative and clerical office duties including report preparation; administering petty cash, metro cards, uber and parking garage vouchers; processing payment requests;</li>
<li>Assists the Administrative Coordinator in supervising reception area volunteers;</li>
<li>Straightens up the playroom, interview/observation rooms and counseling rooms at the end of every day</li>
<li>Other program related duties as necessary</li>
<li>Interacts with CAC visitors, clients, Multidisciplinary team consisting of child protection specialists, police detectives, pediatricians, prosecutors and Safe Horizon staff.</li>
</ul>
Qualifications:
<ul>
<li>High school equivalency or high school diploma</li>
<li>Foundation computer skills (e.g. data entry, internet use, email communications)</li>
<li>Interpersonal work experience in a fast-paced environment such as human service, customer service or related field a plus.</li>
<li>Desire to engage with children and families impacted by violence and trauma</li>
</ul>
If hired, I agree to abide by all of Safe Horizon&rsquo;s rules and regulations, and understand that, if employed, my employment may be terminated with or without cause, and with or without notice, at any time, at the option of either the company or me. I further understand that no representation, whether oral or written by any representative or agent of the organization, at any time, constitutes a contract of employment.

AmeriCorps, Peace Corps and other national service alumni are encouraged to apply.

Technology Statement: 
Applicants may be responsible for providing the equipment and tools they need to work remotely as required, such as access to a computer, internet service, and phone service. Safe Horizon will discuss potential solutions with candidates and may assist where needed and agreed to in advance.

Please follow this link to view complete EEO Law and complaint filing information: Know Your Rights: Workplace discrimination is illegal

Hiring Range: $23.08 - $25.38 Hourly

Full-time Hours: 35 Hours per week 
Full-time Benefits: Vacation Time, Paid Sick Time, Holidays, Medical, Dental, Vision, 403(b) Retirement Plan, Company Life Insurance, Medical/Dependent Care Flexible Spending Accounts, Tuition Assistance Program, Commuter Benefits Program, Gym Reimbursement, Parental Leave, Employee Learning Center</div></div></div>

Program Assistant - Staten Island CAC

Paper Works Printers

We are seeking a detail-oriented and proactive Insurance Account Assistant to join our dynamic team. This position requires strong communication skills and the ability to work collaboratively in a fast-paced environment. The Insurance Account Assistant ensures that administrative processes are executed efficiently, supporting the Brokers and other team members in delivering exceptional service to clients.Key Responsibilities<ul><li>Assist with day-to-day administrative tasks such as filing, data entry, and managing client records.</li><li>Prepare and maintain accurate documentation for insurance policies, endorsements, and client correspondence.</li><li>Process and distribute internal and external communications, including emails, letters, and reports.</li><li>Support client communications by scheduling appointments, handling basic inquiries, and directing complex issues to appropriate team members.</li><li>Assist in preparing client proposals, policy documents, and renewal notices.</li><li>Update clients on the status of their requests or documents, as directed by licensed team members.</li><li>Manage the collection, organization, and distribution of documents related to insurance policies, claims, and client interactions.</li><li>Maintain confidentiality and security of sensitive client information.</li><li>Assist in coordinating internal meetings, training sessions, and client events.</li><li>Collaborate with other team members to ensure smooth operations and resolve any administrative issues.</li></ul>Periodic Duties<ul><li>Support the preparation of presentations, reports, and other materials for team meetings.</li><li>Generate reports and summaries for internal use, including client activity and policy status.</li></ul>Qualifications &amp; Asset<ul><li>High school diploma or equivalent required.</li><li>Minimum of 1-2 years of experience in an administrative or support role, preferably within an insurance or financial services environment.</li><li>A post-secondary diploma in Business, Finance, Insurance, or a related field preferred.</li></ul>Requirements<ul><li>Proficiency in English; bilingual or multilingual skills are highly desirable.</li><li>Previous experience in customer support, client services, or call center environments is preferred.</li><li>Strong computer skills with a focus on Microsoft Office applications (Excel, Word, PowerPoint).</li><li>Excellent typing skills with attention to detail for accurate data entry.</li><li>Strong communication skills, both verbal and written, to effectively interact with clients and team members.</li><li>Ability to handle cash transactions accurately and responsibly.</li></ul>Technical Competencies<ul><li>Familiarity with insurance management software and CRM systems to perform data entry and manage client information.</li><li>Ability to enter and maintain data accurately, with attention to detail and efficiency.</li><li>Experience in handling, organizing, and processing documents in a professional setting.</li><li>Proficiency in Microsoft Office applications (Word, Excel, Outlook, PowerPoint) for preparing documents, spreadsheets, and presentations.</li><li>Basic understanding of financial and insurance terminology and processes.</li></ul>Person Specification<ul><li>Clear and effective verbal and written communication skills for interacting with clients and team members.</li><li>Ability to provide supportive and responsive service to clients, addressing their needs professionally.</li><li>Strong organizational abilities to manage multiple tasks, prioritize responsibilities, and ensure timely completion of duties.</li><li>Ability to work effectively with colleagues and support the team&rsquo;s objectives and goals.</li><li>Basic problem-solving skills to address and escalate issues as needed, ensuring smooth administrative operations.</li></ul>Working ConditionsWorks primarily in a standard office setting with a typical climate-controlled environment. The role requires periods of sitting, computer use, and participation in meetings or collaborative sessions. Noise levels are generally low, and the position involves minimal physical exertion.Shift Schedule - Monday to Friday, 07:00 p.m. to 03:00 a.m. Please note that it is an In-Person position and requires the candidate to be physically present in our Lahore Office.Job Type: Full-timePay: Rs60,000.00 - Rs70,000.00 per monthWork Location: In person

Account Assistant (Insurance)

Insight Select Ltd

Customer Service Assistant / Sittingbourne / Hybrid My client in the retail display space are currently seeking a Customer Service Assistant to join their team on a permanent basis. The main purpose for this role is to progress customers orders through the system and work with internal teams to ensure the project goes smoothly.Role & Responsibilities:<ul> <li>Communicating with clients and providing excellent service</li><li>Process sales orders and purchase orders</li><li>General administration duties</li><li>Creating packing lists and export documentation</li><li>Updating customer databases</li><li>Preparing reports on KPIs</li><li>Attending customer meetings with internal and external stakeholders</li></ul> Essential Skillset: <ul> <li>Experience working on export documentation</li><li>Good knowledge of Microsoft Office applications especially Excel</li><li>Experience on ERP systems/databases</li><li>Great customer service skills</li><li>Experience of communications with customers both on the phone and written</li></ul> Benefits: <ul> <li>Hybrid working following completion of training period</li><li>On site gym</li><li>25 days holiday plus bank holidays</li><li>Flexi time policy</li><li>Team events</li><li>Future progression opportunities</li></ul> Customer Service Assistant / Sittingbourne / Hybrid

Customer Services Assistant - Supply Chain

Z Med Clinic

Job OverviewZ Med Spa is seeking an energetic, professional, and detail-oriented Med Spa Assistant to join our dynamic team. This role is ideal for someone passionate about wellness, beauty, and delivering exceptional client experiences. As the welcoming face of our med spa, you will play a vital role in daily operations while creating a warm, positive, and professional environment for every client. This is a paid position offering growth opportunities within the wellness and aesthetics industry.Key Responsibilities<ul><li>Greet clients warmly and maintain a friendly, professional first impression</li><li>Assist with product demonstrations and educate clients on skincare products and treatment options</li><li>Assist with Botox parties and other events when needed</li><li>Manage retail sales, including upselling products and services to enhance client satisfaction and revenue</li><li>Accurately handle POS transactions, including cash and credit card processing</li><li>Maintain organized merchandising displays and ensure shelves are fully stocked</li><li>Conduct inventory checks, restock products, and support merchandising efforts</li><li>Provide assistance during treatments, product demonstrations, and promotional events</li><li>Maintain excellent phone etiquette when scheduling appointments and responding to client inquiries</li><li>Call and text clients to confirm upcoming appointments</li><li>Conduct daily outreach calls to inactive or returning clients to re-engage and support scheduling</li><li>Support supervising staff with daily operations</li><li>Take before-and-after photos of med spa clients in compliance with clinic standards</li><li>Assist with blood withdrawal for PRP procedures (as trained and permitted)</li><li>Assist with pre-drawing medications for injectors under proper supervision</li><li>Maintain a clean, sanitary, and organized med spa treatment environment</li><li>Assist in numbing clients&rsquo; faces prior to med spa procedures</li></ul>*Qualifications<ul><li>Previous experience in customer service or the beauty/aesthetics industry preferred</li><li>Bilingual (English and Spanish) is highly required to serve our diverse clientele</li><li>Strong communication skills with confidence in client interactions</li><li>Experience with POS systems, cash handling, retail math, and basic math skills required</li><li>Background in upselling, merchandising, stocking, and cashiering preferred</li><li>Excellent phone etiquette and customer service skills</li><li>Ability to multitask efficiently in a fast-paced environment while maintaining attention to detail</li><li>Must present a professional appearance and attire suitable for a high-end med spa setting</li></ul>Why Join Z Med Spa?At Z Med Spa, your enthusiasm and dedication directly contribute to outstanding client experiences. This role is more than just a job&mdash;it&rsquo;s an opportunity to grow within a supportive, vibrant environment focused on beauty, wellness, and professional development. Bring your passion, communication skills, and commitment to excellence and become a valued part of our team.Job Type: Full-timePay: $16.00 - $18.00 per hourExpected hours: 40 per weekBenefits:<ul><li>Employee discount</li><li>Paid time off</li></ul>Work Location: In person

Med Spa Assistant

DK Law

<div>At DK Law, we don&rsquo;t just represent our clients. We stand with them, all the way. 
 
We&rsquo;re modern injury and accident attorneys who go all the way for every client, from every background. At the heart of our work is a simple but powerful belief: every client&rsquo;s experience matters, and we honor it as if it were our own. From the very first call to the final resolution, we approach every case with the mindset that it&rsquo;s going the distance. 
That same mindset fuels our workplace culture. We&rsquo;re a team of purpose-driven professionals who care deeply, move fast, and never lose sight of the human side of what we do. If you're passionate about making an impact, growing with a team that values excellence and empathy, and being part of something bigger, we&rsquo;d love to meet you. 
We&rsquo;re excited to grow our team and are handling all hiring in-house. To be considered for this position, please apply directly through Indeed, LinkedIn, or our official company website. All updates, contact, or communication should come straight from our internal recruiting team. 
Why DK Law?
This is a full-time, in-office opportunity at our Costa Mesa HQ, and we&rsquo;re proud to offer top-tier benefits and a work culture that supports your growth:<ul><li>
Firm-paid medical, dental, vision, and life insurance after 60 days</li><li>
401(k) with 3% company match after 1 year</li><li>
2 weeks of PTO after 90 days</li><li>
Access to our state-of-the-art on-site gym</li><li>
Career pathing and development opportunities</li><li>
A passionate, driven team that actually enjoys working together</li></ul>
Schedule:<ul><li>
Monday &ndash; Friday</li><li>
8-hour shift</li><li>
100% in-office</li></ul>
Equal Opportunity Employer Statement
The Company is an equal opportunity employer and considers all qualified applicants without regard to any characteristic protected under applicable federal, state, and/or local law or ordinance, including, without limitation, race, color, religion, creed, sex, gender, gender identity, gender expression, pregnancy, childbirth, breastfeeding or related medical conditions, marital status, registered domestic partner status, family-care status, veteran status, military status, age, national origin or ancestry, physical or mental disability, medical condition, genetic information, or sexual orientation. 
We are seeking a driven, Korean-speaking Legal Assistant to join our Korean Client Services Division. The best candidates don&rsquo;t just respond to client needs &ndash; they anticipate them. You&rsquo;ll be the kind of professional who loves finding smart solutions, communicates with warmth and clarity, and never lets a detail slip. 
What You Will Do 
<ul><li>
Own the client onboarding process&mdash;ensuring seamless first impressions and clear next steps.</li><li>
Manage a high-volume caseload with precision, handling inbound/outbound calls with urgency and professionalism.</li><li>
Track and respond to all new client leads (calls, emails, referrals, and online inquiries) to maximize case intake.</li><li>
Initiate claims and send letters of representation in order to efficiently move cases forward.</li><li>
Coordinate medical appointments, so clients get the care they need without delays.</li><li>
Chase down missing records, bills, and documents&mdash;because no detail gets past you.</li><li>
Advocate on property damage claims, ensuring clients recover what they&rsquo;re owed.</li><li>Role may include other relevant duties as assigned.</li></ul> 
What We&rsquo;re Looking For 
<ul><li>
Bilingual in Korean</li><li>
1-3+ years of experience thriving in a fast-paced office environment</li><li>
Proficient in Microsoft Office Suite</li><li>
Must be able to type at least 40 WPM</li><li>
Excellent time management, communication, organizational, and analytical skills</li><li>
Ability to work in large teams and navigate a paperless environment</li><li>
Tech-savvy and comfortable using digital tools</li></ul>
Pay: $23.00 - $26.00 per hour</div>

Legal Assistant (Bilingual Korean)

Foresters Financial

Customer Service Assistant - Part time, 4 Month FTCBromley, Kent£12.21 per hour As a part-time Customer Service Assistant in our Servicing Team you will be providing administrative support services for the Forester Life Customers and field force, from initial contact through to the end of the contract terms. Your role will involve:<ul><li>Collation and dispatch of correspondence </li><li>Open and distribute customer correspondence </li><li>Filing, scanning and destruction of paper records </li></ul>What we require<ul><li>Previous office experience </li><li>Good computer skills </li><li>Good organisation skills </li><li>Strong attention to detail </li><li>Enthusiastic and adaptable </li><li>Good communication skills </li></ul>What we offer you<ul><li>£12.21 per hour </li><li>25 days (pro rata) holiday plus bank holidays </li><li>Contributory Pension scheme </li><li>Life cover </li></ul>Working hours are 3 hours a day Monday to Friday. This role will be to cover mornings start time is flexible but likely to be 11.30am. About usForesters Financial is not your typical financial services provider. Those who join our purpose-driven organisation enjoy a culture of collaboration, creativity, and mutual respect and are challenged to do their best to make a difference every day. We help everyday families achieve their financial goals and make a lasting difference in their lives and communities. What we doWe help everyday families achieve their financial goals and make a lasting difference in their lives and communities. We will continue to do this by employing enthusiastic and talented Financial Advisers working across the country and equally talented people to be based at our Head Office in Bromley.

Customer Service Assistant - Part time, 4 Month FTC

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