client services consultant

NFP Corp

<div><p><b>Who We Are:
</b></p><p>NFP, an Aon company, is a multiple Best Places to Work award winner in Business Insurance who has also earned the WORK180 employer endorsement. We are an organization of consultative advisors and problem solvers. We help companies and individuals around the globe address their most significant risk, workforce, wealth management and retirement challenges through custom solutions and a people-first approach. To learn more, please visit: https://www.NFP.com.</p>
<p><b>
Summary</b>: The Consultant is responsible for working with Advisors and Account Executives to service client accounts. The position requires supporting them in day to day account management for a specific set of clients and entails a great deal of verbal, electronic and other written communications. The Consultant will have responsibility for managing the renewal and marketing process from start to finish, in conjunction with the Account Executives and Advisors. In addition, this person prepares materials for presentations and communications and assists team members with day-to-day client servicing. At this level, the Consultant leads open enrollment presentations and manages the OE communication process and takes an active speaking role in client meetings. While in this role, this person should be maintaining relationships with clients and carrier contacts and working proactively to effectively and efficiently deliver services to clients</p>
<p><b>
Essential Duties and Responsibilities:
</b></p><ul><li>Works proactively to maintain relationships with carrier and client contacts. Takes significant role in meetings and on calls. Communicates directly with clients and vendors.</li>
<li>The Consultant will have responsibility for managing the renewal and marketing process from start to finish, in conjunction with the Account Executives and Advisors.</li>
<li>Reviews, benefit plan summaries, and carrier source documents for accuracy. Understands more difficult and complex regulatory language and rules.</li>
<li>May have an assigned book of business.</li>
<li>May serve as a mentor to more junior team members, trains more junior team members.</li>
<li>Develops and maintains ongoing relationships with clients and their employees. Communicates directly with them and relies on a growing knowledge of the details of various insurance coverages.</li>
<li>Develops relationships with carrier representatives in order to better understand available products and services in the marketplace and recommend them to clients</li>
<li>Acts as the subject matter expert on benefits and vendor/carrier products and services. Gets assistance on complex situations or products from more senior team members</li>
<li>Begin to anticipate client needs, works with Account Executives / Advisors to resolve.</li>
<li>Reviews request for proposals and insurance plan analyses, negotiate with carriers and recommend renewal actions.</li>
<li>Drafts client presentations in collaboration with Account Executives or Advisors; takes active role in client meetings</li>
<li>Update benefit guides, ensure client resources and communications are up to date following open enrollment or coverage change</li>
<li>Prepare document and data for annual client compliance audits to be presented by Account Executive, may take active role in presentation</li>
<li>Attend to client requests including product or vendor service or performance challenges</li>
<li>Ensure 5500 form is filed and completed in a timely manner</li>
<li>May provide updates to clients regarding appropriate industry trends and events, including all state and federal regulatory issues</li>
<li>Understands and articulates alternative funding strategies.</li>
<li>Proactive client service support in conjunction with the account management team</li>
<li>Oversees client projects such as implementation of new business, open enrollment process, non-discrimination testing, etc.</li>
<li>Interprets plan rules to ensure compliance with Plan Documents and Summary Plan Descriptions</li>
<li>Provides informal leadership and training to more junior team members, based on experience, without official supervisory responsibility.</li>
</ul>
<p><b>Knowledge, Skills, and/or Abilities:
</b></p><ul><li>Knowledge of benefits administration, HealthCare Reform, industry trends, carrier products and services</li>
<li>Ability to work independently and anticipate client and team needs</li>
<li>Effective time management and decision making skills</li>
<li>Diligent follow up skills</li>
<li>Ability to express ideas clearly in both written and oral communications</li>
<li>Strong Microsoft Excel and PowerPoint skills</li>
<li>Commanding presentation and public speaking abilities</li>
</ul>
<p><b>Education and/or Experience:
</b></p><ul><li>BA/BS preferred</li>
<li>Typically more than 5 years industry and product line experience</li>
</ul>
<p><b>Certificates, Licenses, Registration:
</b></p><ul><li>Life, Accident and Health Insurance License required.</li>
</ul>
<p><b>What We Offer:</b></p>
<p>
We're proud to offer a competitive salary, PTO &amp; paid holidays, 401(k) with match, exclusive discount programs, health &amp; wellness programs, and more. Our PeopleFirst culture focuses on building and nurturing lifelong relationships with our employees because, at the end of the day, we exist to be there for others. The base salary range for this position is $74,000 &ndash; $124,000. The base salary offered will be determined by factors including, but not limited to, experience, credentials, education, certifications, skill level required for the position, the scope of the position, and geographic location. Actual base salary offered will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.</p>
<p><b>
NFP and You... Better Together!</b></p>
<p><i>
NFP is an inclusive Equal Employment Opportunity employer.</i></p></div>

Benefits Consultant

Fragomen

<div><div>Job Description</div><div>
Immigration Consultant</div><div></div><div>
Contract: Full-time</div><div>
Team: Nomadic</div><div>
Location: Istanbul, Turkey (Remote)</div><div></div><div>
The role:</div><div>
Consultants are responsible for assisting Senior Consultants, Supervisors and Managers with the successful delivery of the team&rsquo;s output of work, reporting in most cases to the Senior Consultant or Supervisor responsible for the team. This includes the preparation and drafting of applications, monitoring workflows and ensuring the CRM is updated and day-to-day liaison with clients. The Consultant will work independently on cases but will also be expected to share knowledge and expertise with other members of the team and to take a keen interest in developing their own knowledge and experience.</div><div></div><div><i>
What your day will look like:</i></div><ul><li>
Manage a centralised mailbox receiving client queries and responding or redirecting to the relevant parties</li><li>
Adhere to Nomadic process flows to achieve maximum efficiency and productivity</li><li>
Ensure that all Service Level Agreement standards are met or exceeded</li><li>
Update and maintain applications within our technology platforms, ensuring all applications are processed within the required SLAs</li><li>
Answer directed calls and emails in a timely and professional manner, within the required SLA&rsquo;s</li><li>
Provide accurate information to clients upon their visa request, with support</li><li>
Be able to identify service issues and escalate to Manager / Senior Consultant / Supervisor as appropriate</li><li>
Ensure that any cases allocated to them are invoiced in a timely manner</li><li>
Maintain deep content knowledge based on all aspects of Nomadic's business process to complete orders, systems capabilities and company policy and procedure</li><li>
To provide assistance, guidance and training to visa coordinators and other consultants as required by the Manager / Senior Consultant / Supervisor</li><li>
Work towards assisting on more complex cases under the guidance of the Manager / Senior Consultant / Supervisor</li></ul><div></div><div>
The team:</div><div>
Nomadic is an online knowledge-driven technology solution that simplifies complex global business travel and short-term visa processes. By combining the unmatched legal knowledge of Fragomen, the world&rsquo;s leading provider of immigration services, with dynamic digital data collection, Nomadic&rsquo;s unique automated pre-trip compliance assessment delivers accurate results for travellers, ensuring compliance with global regulatory requirements, including immigration, social security and tax.</div><div></div><div>
Our global teams operate in a fast-paced, forward-thinking environment, providing exceptional client service, tailored guidance, and logistical support with consular filing in multiple jurisdictions.</div><div></div><div>
What we are looking for:</div><div><i>
Essential criteria:</i></div><ul><li>
Previous Schengen visa processing experience</li><li>
Strong background in a client facing role</li><li>
Be able to research effectively on your own to find answers to more complex or unique cases</li><li>
Ability to follow the instructions of senior members of staff</li><li>
Develop strong working relationships with team members and gain their confidence through displaying professionalism and efficiency in all communications</li><li>
Able to plan workload often with conflicting deadlines, able to meet deadlines and priorities for own work, taking into account delivery expectations and agreed client service standards</li><li>
Proven ability to generate clear, well-organised written work and able to effectively express oneself verbally in an articulate and polished manner</li></ul><div></div><div><i>
Preferred skills:</i></div><ul><li>
English &amp; Turkish language capabilities</li></ul><div></div><div>
What to expect:</div><ul><li>
Once you have submitted your application, our Talent Acquisition team will review your skills and experience. If these match the requirements of the position, a member of our team will contact you to schedule an initial phone call.</li><li>
If shortlisted, you will be invited to participate in our interview process, which will consist of at least two stages, one of which will be conducted in-person. Depending on the role, you may also be required to complete a written assessment.</li><li>
After the interviews, we will carefully evaluate all candidates and make our final decision. You will be notified of the outcome and feedback will be provided.</li><li>
At Fragomen, we are committed to fostering an inclusive and accessible workplace for all applicants and employees. If you require any specific accommodations or support during the interview process, please let us know, and we will consider what reasonable adjustments are possible to meet your needs</li></ul><div></div><div>
Who we are:</div><div>
At Fragomen, we are more than a global immigration services provider &ndash; we are pioneers shaping the future of mobility. With a passion for navigating the complexities of immigration, we help individuals and businesses transcend borders, unlocking opportunities around the world. As a forward-thinking, global business, we combine deep expertise with innovative technology to craft solutions that not only simplify the immigration process but also drive strategic success for our clients. Whether it is assisting multinational companies or helping people start new chapters in their lives, we are driven by the belief that global movement is the key to unlocking a world of possibilities.</div><div></div><div>
We are proud of our team spirit, and we like to reflect this in the way that we work and everything we do. Our Responsible Business Practices (&quot;RBP&quot;) prioritize Fragomen's social responsibility through a cohesive strategy covering five key focus areas: Corporate Social Responsibility, Culture and Inclusion, Sustainability, Well-Being and Pro Bono. Our RBP initiatives offer great opportunities for everyone at Fragomen to feel included, get involved and shape thoughtful initiatives and activities. For more information, please visit our website &ndash; <div>https://www.fragomen.com/about/responsible-business-practices.html</div>.</div><div></div><div><i>
Fragomen is committed to promoting equal opportunities for all employees and applicants, regardless of race, ethnicity, heritage, gender, age, religion, disability, sexual orientation, gender identity or intersex status</i></div><div></div><div><i>
All offers and/or employment contracts are contingent upon the successful completion of the Firm&rsquo;s pre-employment screening process. This process may include verifying the candidate&rsquo;s identity, confirming legal authorization to work in the offered position's location, and conducting a comprehensive background check, where permitted by local regulations.</i></div></div>

Immigration Consultant

<div><p>ADP is hiring a <b>Relationship Life Cycle Consultant. Candidates must reside in Long Island or New York and be willing to travel the 5 distinct boroughs.
</b></p><ul><li>Do you love being in front of a crowd?</li>
<li>Are you a strategic thinker?</li>
<li>Do you think benefits are fun?</li>
</ul><p>Well, this may be the role for you. Ready to make your mark?</p>
<p>As a Relationship Life Cycle Consultant, you will work to strengthen the connection with clients through service and consultation around benefit education strategies. For your assigned book of business, you will understand clients' needs regarding benefits and strategically drive results to increase benefit participation, client experience, employee retention, and employee engagement.</p>
<p>Your day-to-day will be spent building relationships with key internal and external stakeholders for each client and their employees to drive year-round benefit education. In this position, you will ensure service excellence and improve client relationships, including client satisfaction and experience. You must effectively maintain, build, and manage client relationships at all levels to ensure clients achieve their benefit strategies utilizing ADP's Human Capital Management tools and services. You will work closely with clients and their employees to optimize the utilization of their plan benefits and bring consultation to complex benefit strategies and initiatives. You will need strong partnerships with Sales, Brokers, Implementation, HR, and the Operations organization to resolve escalated and complex benefit issues. You will implement your benefit strategies through virtual, onsite, or recorded benefit presentations to each client. Travel will be required to support client visits and strengthen relationships.</p>
<p>To thrive in this role, you must build rapport, establish trust, develop strategies and shine with professionalism. Through onsite and virtual connections, you will help analyze benefit trends within each client and develop education strategies to assist employees in maximizing their plan and carrier resources. As a result, your client satisfaction scores make you proud. While our team's culture promotes a healthy dose of fun and high engagement, a fast-paced environment should not scare you. Not only can you find a career here, but friendships that last in a company that values inclusion.</p>
<p>Ready to #MakeYourMark? <b>Apply now</b>!</p>
<p><b>To learn more about Client Services at ADP, watch here: </b>https://adp.careers/Client_Services_Videos</p>
<p><b>WHAT YOU'LL DO</b>: Responsibilities</p>
<p><b>What you can expect on a typical day:
</b></p><ul><li>You will design and execute benefit strategies and communication year-round to an assigned client base, reviewing strategies to drive plan participation and retention.</li>
<li>You will conduct worksite benefit meetings for groups of new hires, quarterly wellness meetings to review carrier value-add information and resources, spending accounts education, year-end onboarding meetings, open enrollment meetings, and more.</li>
<li>You will manage relationships with internal and external stakeholders, focusing on benefit strategies related to worksite employee enrollment in the plan.</li>
<li>You will continually upgrade your knowledge and skills in benefits, including attending training sessions and becoming a benefit subject matter expert.</li>
<li>You adhere to a daily schedule to manage your meetings, calls, partner connections, etc.</li>
</ul><p><b>TO SUCCEED IN THIS ROLE</b>: Requirements</p>
<ul><li>You have five years of client service or client relationship management experience in a fast-paced service environment.</li>
<li>You have experience in benefits.</li>
You excel at presentations <li>- keeping large audiences engaged and attentive as you present.</li>
<li>You're a strategic thinker and have demonstrated the ability to assess needs and provide innovative solutions to assist clients in meeting their business objectives.</li>
<li>You can travel to support client visits and strengthen relationships.</li>
</ul><p><b>A college degree is great but not required</b>. What's more important is having the skills to do the job. Other acceptable experiences could include:</p>
<ul><li>Experience noted above OR</li>
<li>Military Experience. We recognize and appreciate the unique talents and experiences Veterans bring to the table. We value the discipline, commitment, and problem-solving abilities you have developed and are excited to provide an environment where you can continue to make a meaningful impact.</li>
</ul><p></p><div><p><b>BONUS POINTS FOR THESE:</b> Preferred Qualifications</p>
<ul><li>Bi-lingual is preferred but not required.</li>
<li>Progressive management experience in consulting or large corporate environments.</li>
<li>Experience with multiple larger complex clients or advisor relationships and dealing with a broad range of benefits or HR equivalent-related areas at senior levels of organizations.</li>
</ul><p><b>YOU'LL LOVE WORKING HERE BECAUSE YOU CAN:</b></p>
<ul><li><b>Be yourself</b> in a culture that values equity, inclusion, and belonging and creates a safe space for diverse perspectives and insights.</li>
<li><b>Belong</b> by joining one of our Business Resource Groups where you can connect globally with networks and allies who share common interests and experiences.</li>
<li><b>Grow your career </b>in an agile, dynamic environment with plenty of opportunities to progress.</li>
<li><b>Continuously learn</b> through ongoing training, development, and mentorship opportunities.</li>
<li><b>Be your healthiest</b>. Best-in-class benefits start on Day 1 because healthy associates are happy ones.</li>
<li><b>Focus on your mental health and well-being.</b> We're here to provide exceptional service to our clients, and none of that happens without each of us taking care of ourselves and being there for one another.</li>
<li><b>Join a company committed to giving back</b> and generating a lasting, positive impact upon the communities in which we work and live.</li>
<li><b>Get paid to pay it forward</b>. Company-paid time off for volunteering for causes you care about.</li>
</ul><p>What are you waiting for? <b>Apply today!</b></p>
</div><p></p><div>Base salary offers for this position may vary based on factors such as location, skills, and relevant experience. Some positions may include additional compensation in the form of bonus, equity or commissions. We offer the following benefits: Medical, Dental, Vision, Life Insurance, Matched Retirement Savings, Wellness Program, Short-and Long-Term Disability, Charitable Contribution Match, Holidays, Personal Days &amp; Vacation, Paid Volunteer Time Off, and more. The compensation for this role is USD $59,100.00 - USD $120,200.00 / Year*<br>
<br>
<ul><li>Actual compensation will not be less than the applicable minimum wage or minimum exempt salary requirement under federal, state and local laws.</li></ul><br>
</div><p><b>A little about ADP:</b> We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition.</p>
<p><b>Diversity, Equity, Inclusion &amp; Equal Employment Opportunity at ADP:</b> ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP&rsquo;s operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.</p>
<p><b>Ethics at ADP:</b> ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click https://jobs.adp.com/life-at-adp/ to learn more about ADP&rsquo;s culture and our full set of values.</p></div>

Relationship Life Cycle Consultant

CAPTRUST

<div>Overview:
<div><b>
WHO are we looking for?</b></div><div></div><div><br>
CAPTRUST is seeking a <b><i>Client Management Consultant</i></b> who will work with one to several financial advisors to service and retain institutional client relationships, while also providing specialized support as the primary liaison to the recordkeeper for the Freedom401k program to ensure seamless operational coordination. These relationships may consist of corporate retirement plan investment committees, human resource or employee benefit contacts, and external vendor partners. The candidate must maintain the highest professional and ethical standards, be well-organized, service- oriented, and capable of performing under tight deadlines. Primary responsibilities may include the following, among others:</div>
Responsibilities:
<ul><li>Deliver exceptional service as part of a team and become a trusted partner to a dedicated Financial Advisor(s) in managing his/her book of business and building client relationships, including partnering closely with Freedom401k Program Advisors as a point of contact for day-to-day inquiries related to recordkeeping, administration, and investments</li><li>
Aid in the retention of existing client relationships by working with internal business partners to address all client questions, requests, and day to day service needs; inclusive but not limited to assistance with plan provisions, investments, transactions, and deliverables</li><li>
Assist with new or existing client conversion/transition process by coordinating the efforts of internal (research, operations, marketing, and participant education) and external business partners. In conjunction with Financial Advisor, communicate recommendations and the timeline to all stakeholders</li><li>
Assist in the creation of sales presentations such as pitch books and RFP responses for prospective new clients and existing clients</li><li>
Develop, compile, and ensure accuracy of quarterly and ad-hoc/client specific reports, spreadsheets, and presentations with minimum supervision, while also overseeing the critical maintenance of client files and records, and plan documents in addition to recordkeeping and administration related items for Freedom401k Program</li><li>
Build and strengthen relationships with external business partners such as custodians, recordkeepers, third party administrators, and investment managers to facilitate efficient and accurate execution of any objectives for our shared clients</li></ul>
Qualifications:
<div><i>
Minimum Qualifications:</i></div><ul><li>
A minimum of 6+ years' experience working in client services for an organization that provides retirement plan services for 401(k), 403(b), Non-Qualified or Defined Benefit plans</li><li>
Advanced understanding of Defined Contribution plan operations, recordkeeping systems. and administrative processes</li><li>
Understanding of retirement plans from an investment perspective</li><li>
Proficiency in navigating CRM systems and MS Office Suite</li></ul><div><i>
Desired Qualifications/Skills:</i></div><ul><li>
Working knowledge of ERISA guidelines and regulations</li><li>
Understanding of the various levels of investments including the fund managers and associated expenses; furthermore, how they fit into a plan's fund line-up and impact the plan participants</li><li>
Experience working with financial advisors</li><li>
Exceptional communication, problem solving, and relationship building skills</li></ul><div><b>
WHAT can you expect from your career at CAPTRUST?</b></div><div><br>
Our colleagues, like our clients, tend to stay with CAPTRUST for years. There's a reason for it; it's a great culture in which to work and grow. We all work together, each of us motivating those around us with our commitment to high standards. At CAPTRUST, expect a fully stocked break room, fun employee events, and a quality team surrounding you with opportunities for personal growth.</div><div></div><div><br>
Our Employee Benefits Package shows how much we value our team. Some benefits include:</div><ul><li>
Company discretionary bonus.</li><li>
Health, dental, and vision coverage, employer 401(k) plan and company match, health savings accounts, flexible spending accounts, and voluntary supplemental plans subject to plan terms.</li><li>
Company-paid benefits such as life insurance, short-term disability, and long-term disability, subject to applicable waiting periods.</li><li>
Paid time off (PTO) or Paid Sick Leave (PSL)</li></ul><div><b>
WHERE will you be working?</b></div><div></div><div><br>
4201 Congress St #160 | Charlotte, NC 28609</div><div></div><div><br>
or</div><div></div><div><br>
3000 Town Center #2650 | Southfield, Michigan 48075</div><div></div><div><br>
or</div><div></div><div><br>
8031 M-15 #200 | Clarkston, Michigan 48348</div><div></div><div><br>
Due to the nature of the role, this is not a remote or work from home position. #LI-Onsite</div><div></div><div><b><br>
HOW do we build a world class organization one brick at a time?</b></div><div><br>
We make it a priority to hire those who have a commitment to service, a real interest in other people, and a passion to continuously improve. Simply put: the difference at CAPTRUST is the quality of our people and depth of our bench. If you are ready to make your mark, we want to talk to you.</div><div></div><div><i><br>
Are you the next brick?</i></div><div><br>
To get it done the <i>CAPTRUST Way</i>, an individual should exhibit the following characteristics:</div><ul><li>
Ability to build successful, collaborative, and trusting relationships</li><li>
Instinctive aptitude for consistently creating accurate, concise, respectful, and easy-to-understand verbal and written communications conveying complex information</li><li>
A strong sense of urgency about getting work done and solving problems to achieve results that benefit our clients and colleagues, even when faced with challenges</li><li>
Inherent desire to give back to our communities and enrich the lives of those around us</li><li>
An other-centered mindset</li><li>
Integrity through maintaining objectivity</li></ul><div><i>
EEO/Diversity Statement:</i></div><div><br>
At CAPTRUST, we are committed to building and maintaining a diverse workforce and inclusive work environment where ALL colleagues feel authentically seen, respected, and supported.</div><div></div><div><br>
It is our intent to maintain a work environment that is free of harassment, discrimination, or retaliation because of sex (including pregnancy, childbirth, or other related medical conditions), gender, race (including hair texture or hairstyles associated with race), religion, color, national origin, ancestry, physical or mental disability, genetic information, age, sexual orientation, gender identity, gender expression, protected veteran status, uniformed service, or any other status protected by federal, state, or local laws. #mid-senior</div><div></div><div><br>
This position will remain open until filled.</div></div>

Institutional Client Management Consultant

Allyn International Services, Inc.

Allyn International is in search of a Global Trade Consultant to grow in our Trade Department in either of our 3 locations in the US (Greenville, SC - Fort Myers, FL - Scotia, NY). Allyn is a privately held professional services firm established in 1992. We provide high-quality, customer-centric services and solutions for the global marketplace. Our core products include transportation management, logistics sourcing, freight forwarding, supply chain consulting, tax management, and trade compliance operational support and consulting.
<br><br>
What will the Global Trade Consultant do?
<br><br>
The Global Trade Consultant is responsible for assisting the department’s day-to-day operations, having an immediate impact on business fulfillment, client relations, and the achievement of long-term departmental goals and objectives. This position works with the Senior Global Trade Consultant and Global Trade Compliance Director to ensure that standard processes and relevant metrics are in place, and are used to improve customer service, reduce or contain costs, and increase the productivity of the department. The Global Trade Consultant has primary responsibility for prompt issue resolution and acting as backup to the Senior Global Trade Consultant on trade matters as requested.
<br><br>
<b>Position Details:</b><br>
<b>Location:</b> Greenville, SC - Fort Myers, FL - Scotia, NY
<br><b>Position/Classification:</b> Full-Time; Salaried, Exempt
<br><b>Compensation:</b> Commensurate to experience
<br><b>Hours of Work:</b> Regular business hours, Monday-Friday
<br><b>Physical Demands:</b> Sitting, typing, carrying, and climbing stairs
<br><br>
Allyn International is an Equal Opportunity Employer
<br><br>
<b>Benefits:</b><br>
Remote work one day a week paid 12 weeks maternity/paternity leave, Medical, dental, vision, basic life (paid for by Allyn), voluntary life, STD (paid for by Allyn), LTD, 401k with Company Match, Paid Vacation, Paid Sick Time, Paid Holidays, tuition reimbursement, and more!
<br><br>
<b>Required Experience and Education:</b><br>
<ul>
<li>Must currently hold or is pending a US Customs Broker License certification. Documentation of passing the US Customs Broker License examination required</li>
<li>Bachelor’s or equivalent college degree</li>
<li>Three year minimum of relevant work experience</li>
</ul>
<b>Ideal Candidate Skills:</b><br>
<ul>
<li>Bilingual preferred, English required</li>
<li>Issue resolution experience</li>
<li>Microsoft Word, Excel, Outlook, Access (advanced skills)</li>
<li>Detail oriented with excellent oral and written communication skills</li>
<li>Problem solving skills</li>
<li>Planning and organizational skills</li>
<li>Data analysis skills</li>
<li>Presentation skills</li>
<li>Excellent customer service</li>
<li>Hardworking, dependable, reliable, dedicated, committed</li>
<li>Excellent procedure documentation</li>
<li>Positive attitude</li>
<li>Proactively takes initiative and seeks opportunities for process improvement</li>
<li>Must be able to work independently and meet deadlines</li>
</ul>
<b>Responsibilities:</b><br>
<ul>
<li>Assist in managing escalations</li>
<li>Provide consultation on customs issues and provide timely feedback to clients</li>
<li>Prepare and execute training for internal team members or external customers / suppliers</li>
<li>Act as back up to the Senior Global Trade Consultant on trade matters as requested</li>
<li>Facilitate prompt issue resolution and oversee issue resolution within department. Timely forward suggested corrective actions or issues needing additional attention to the Senior Global Trade Consultant and Global Trade Compliance Director</li>
<li>Run standard reports and metrics on a regular basis. Analyze and review findings with Senior Global Trade Consultant and Global Trade Compliance Director</li>
<li>Ensure client satisfaction</li>
<li>Exhibit Allyn core values</li>
<li>Manage IT projects and special projects</li>
<li>Travel to client locations as needed</li>
<li>Participate in sales, marketing and business development included but not limited to cold calls and sales trips</li>
<li>Participate in writing publications and articles as well as obtaining articles from team members.</li>
<li>Assist Senior Global Trade Consultant and Global Trade Compliance Director in providing creative and informative content for corporate marketing campaigns</li>
<li>Provide guidance and issue resolution to peers and direct reports</li>
<li>Provide leadership support to a small team of 1-2 direct reports including administrative responsibilities</li>
<li>Act as primary account/client lead for specified clients or functions</li>
</ul>
Additional Notes
<br>Capable of domestic and international travel; proper travel documentation required. Available to work flexible and on-call hours to include weekends/holiday hours when necessary.
<br><br>
Our clients range from small local businesses to Fortune 500 firms in industry sectors such as power generation and renewable energy, road construction equipment, electronics, industrial materials, heavy-duty trucks, mining and drilling equipment, oil and gas, modular building, medical equipment, not for profit, and US government. Allyn conducts business in over twenty different languages and has extensive experience in both developed and emerging markets. Our highly trained experts are located throughout North America, South America, Europe, and Asia. Allyn has regional headquarters in Fort Myers, FL USA, Shanghai P.R. China, and Prague, Czech Republic.
<br><br>
Allyn offers a team environment, competitive benefits and ongoing training, and support for our team members. If you are in alignment with our corporate values of focused growth, well-being, enjoyment, contribution, excellence, creativity, prosperity, and integrity, and while valuing professionalism and teamwork - now is the time for you to accelerate your career and join the Allyn team. Apply today or refer a qualified friend!
<br><br>
Please only accept recruitment messages for Allyn International from the domain '@allynintl.com'. Emails received from other domains should be treated as inaccurate or fraudulent.

Global Trade Consultant

FlagStar Bank

<div><div>Position Title</div>
Branch Banking - Client Consultant I - Float<div></div><div><br>
Location</div>
Fort Wayne, IN 46815<div></div><div><br>
Job Summary</div>
A Branch Banking Client Consultant I - Float travels between assigned branches in order to provide customers with high quality, prompt, and professional financial services. Responsible for interacting with clients and providing exceptional service by greeting them as they enter one of our branches and providing them with the services needed to meet their financial goals. This role will process financial transactions in an accurate, efficient, and friendly manner while maintaining operational standards, and assist the team in meeting branch goals.<div></div><div><br>
Job Responsibilities:</div><div><div><ul><li><div>
Sales Performance: Support team efforts to achieve growth targets in financial performance (outstanding deposits, outstanding loans, non-interest income) and primary client acquisition. Actively seek and deliver the right client introductions to the right team member(s) to achieve growth targets and execute successful sales initiative</div></li><li><div>
Client Experience: Provide positive client experience by assisting with account questions, problems and/or complaints and through research and communication resolve in a timely and effective manner. Delivers client engagement and Education. Meet behavioral activity goals as defined by Retail Leadership including, but not limited to referrals.</div></li><li><div>
Management: Deliver timely and accurate daily financial transactions; striving for no controllable preventable losses. Understand and adhere to all applicable bank policies and regulations.</div></li><li><div>
Performs special projects, and additional duties and responsibilities as required.</div></li><li><div>
Consistently adheres to regulatory and compliance policies and standards linked to the job as listed and complete required compliance trainings. Accountable to maintain compliance with applicable federal, state and local laws and regulations.</div></li></ul><div></div><div>
Job Requirements:</div><ul><li><div>
High School / High School Equivalency (GED, HiSET, TASC) / Foreign Equivalent, required</div></li><li><div>
0 &ndash; 3 years of customer service and sales experience, required</div></li><li><div>
Experience in financial services industry, preferred</div></li></ul></div></div><div></div><div>
Flagstar is an Equal Opportunity Employer</div><div></div><div>
Flagstar provides teammates access to a variety of benefits including medical, dental, vision, life, and disability insurance, as well as a comprehensive leave program. Please click the following link for detailed information: <div><i>Benefits | Flagstar Bank</i></div></div></div>

Branch Banking - Client Consultant I - Float

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Branch Banking - Client Consultant I - Float