client services coordinator

Diip House

This will be a Front Desk Office role. You will be the first point of contact for our mental health establishment, setting the tone for client experience.This is an on-site job, with timings: 11 am to 7 pm. The office is located near Township.Responsibilities:<ul><li>Help clients land the right services, introduce them well to our services portfolio, and deal with their non-clinical queries</li><li>Receive feedback from clients about their satisfaction, and their success in achieving the goals and services they were looking for</li><li>Supervise junior operations staff</li><li>Manage client reception, including warmly greeting visitors and handling check-in/check-out processes</li><li>Schedule and coordinate appointments using our practice management system</li><li>Process payments and handle billing inquiries</li><li>Coordinate with clinical staff regarding client arrivals and scheduling changes</li><li>While this is an on-site job, the bigger proportion of your interactions with clients will be over chat or calls.</li></ul>Requirements:<ul><li>No formal qualifications needed</li><li>Very good English proficiency</li></ul>Bonus:<ul><li>Experience working as CSR</li><li>Experience with leads conversion</li></ul>Job Type: Full-timePay: From Rs75,000.00 per monthApplication Question(s):<ul><li>Describe (in 1-2 sentences) how this job is (or might be) different from a basic receptionist role (based on the job description in this ad).</li></ul>Work Location: In person

Client Services Coordinator

Confidential

The Military and Disability Client Services Coordinator provides compassionate, professional support to military service members, veterans, military families, and individuals with disabilities. This role helps clients access available programs, benefits, community resources, and support services while ensuring their needs are addressed with respect, confidentiality, and efficiency.<h3>Key Responsibilities</h3><ul><li>Serve as the primary point of contact for military-affiliated clients and individuals with disabilities.</li><li>Assess client needs and connect them with appropriate programs, benefits, and community resources.</li><li>Assist clients with completing applications, forms, and required documentation.</li><li>Coordinate referrals to healthcare, employment, education, housing, financial assistance, and other support services.</li><li>Maintain accurate and confidential client records and case documentation.</li><li>Monitor client progress and provide follow-up support to ensure services are effective.</li><li>Collaborate with internal departments and external organizations to coordinate care and resources.</li><li>Educate clients about available benefits, accommodations, and support programs.</li><li>Advocate for clients while ensuring compliance with applicable laws, regulations, and organizational policies.</li><li>Prepare reports and maintain records of client services and program outcomes.</li></ul><h3>Qualifications</h3><ul><li>High school diploma or equivalent required; Associate's or Bachelor's degree in Social Work, Human Services, Psychology, Public Administration, or a related field preferred.</li><li>Experience working with veterans, military families, individuals with disabilities, or in human services is preferred.</li><li>Knowledge of community resources and government assistance programs is an asset.</li><li>Strong organizational, communication, and interpersonal skills.</li><li>Proficiency with Microsoft Office and case management or client database systems.</li></ul><h3>Required Skills</h3><ul><li>Client advocacy</li><li>Case coordination</li><li>Customer service</li><li>Communication and active listening</li><li>Problem-solving</li><li>Recordkeeping and documentation</li><li>Organization and time management</li><li>Cultural competence and sensitivity</li><li>Confidentiality and professionalism</li><li>Collaboration and teamwork</li></ul><h3>Working Conditions</h3><ul><li>Office, nonprofit, healthcare, government, or remote/hybrid environment depending on the employer.</li><li>Full-time position with occasional travel to community events or client appointments.</li><li>Regular interaction with clients, service providers, and partner organizations.</li></ul>

Military and Disability Client Services Coordinator

PURE Lawn Management

OverviewPURE Lawn Management is looking for a detail-oriented, friendly, and organized Client Services &amp; Office Coordinator to support our customers, office workflow, bookkeeping preparation, and payroll preparation process. This person will answer customer calls, enter new leads, help prepare estimates, assist with billing questions, organize receipts, categorize routine bank and credit card transactions, prepare check deposits, approve time/time-off requests, and coordinate information with our outsourced payroll processor and CPA.The right person will be: Friendly on the phone, accurate with details, comfortable with technology, trustworthy with financial information, organized with follow-up tasks, and willing to follow written processes.Experience preferred: Office administration, bookkeeping support, QuickBooks, billing, payroll prep, banking, accounts payable/receivable, or customer service.Work From Home Expectations: Quiet background, dedicated office space, available 7:30-11:30 and 12:30-4:30 M-F.Hiring Process:Please begin by recording a short introduction video of yourself that is 2 mins 15 sec long and text it to Kelsey at 417-614-3090, include:<ul><li>Full Name</li><li>Qualifying experience - What do you bring to the table?</li><li>Reason for applying</li><li>Fun fact about yourself</li></ul>We&rsquo;ll review your resumeWe&rsquo;ll do a phone call interview with youYou&rsquo;ll complete an in-person &ldquo;working interview&rdquo; with us so we can get an understanding of your current skill levelWe&rsquo;ll complete reference checksYou&rsquo;ll complete a background checkPay: $23.00 - $25.00 per hourExpected hours: No more than 40.0 per weekBenefits:<ul><li>Dental insurance</li><li>Employee discount</li><li>Life insurance</li><li>Paid time off</li><li>Parental leave</li><li>Retirement plan</li><li>Vision insurance</li></ul>Work Location: Hybrid remote in Carl Junction, MO 64834

Client Services & Office Coordinator

Navitus Health Solutions / Lumicera Health Services

<div>Company: Navitus About Us: Navitus - Putting People First in Pharmacy - Navitus was founded as an alternative to traditional pharmacy benefit manager (PBM) models. We are committed to removing cost from the drug supply chain to make medications more affordable for the people who need them. At Navitus, our team members work in an environment that celebrates diversity, fosters creativity and encourages growth. We welcome new ideas and share a passion for excellent service to our customers and each other._____________________________________________________________________________________________________________________________________________________________________________________________________________. Current associates must use SSO login option at https://employees-navitus.icims.com/ to be considered for internal opportunities. ____________________________________________________We are committed to providing equal employment opportunity to all applicants and employees and comply with all applicable nondiscrimination regulations, including those related to protected veterans and individuals with disabilities. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, or handicap. Pay Range: USD $51,408.70 - USD $61,200.83 /Yr. STAR Bonus % (At Risk Maximum): 5.00 - Salaried Non-Management except pharmacists Work Schedule Description (e.g. M-F 8am to 5pm): M-F 8am to 5pm CT Remote Work Notification: ATTENTION: Navitus is unable to offer remote work to residents of Alaska, Hawaii, Maine, Mississippi, New Hampshire, New Mexico, North Dakota, Rhode Island, South Carolina, South Dakota, West Virginia, and Wyoming. Overview:

Navitus Health Solutions is seeking a Sr. Coordinator, Client Audits to join our team! 
The Sr. Coordinator, Client Audits is responsible for providing administrative, technical and process support for client audit functions. The Sr. Coordinator works closely with the subject matter experts across the organization to ensure that deliverables are completed according to client audits. This role requires analytical skills, strong attention to detail, spreadsheet administration, and basic knowledge of standard audit practices. 
Is this you? Find out more below!
Responsibilities:

How do I make an impact on my team?<ul><li>
Provides client audit administration support and coordination for audit activities. Serves as point of contact to account management when client audit requests are received</li><li>
Accountable for coordination and/or facilitation of deliverables including schedules, identifying client demographics and IDs for data gathering, preparing templates, updating policy and procedures, and internal communications</li><li>
Administer all Service Requests and serve as initial point of contact for inquiries by analytics for all data extractions. Accountable for validating accuracy of data criteria and reporting formats, per audit requirements. Prepares audit deliverables and performs initial quality review ensuring deliverables comply with audit criteria</li><li>
Accountable for administering the SharePoint site used for inventory, tracking, and recording audit related activities</li><li>
Supports Manager, Client Audits, account management, and organizational SMEs with coordination of schedules, deliverables, communications, inventory, and reporting. Serve as a SME to support and/or respond to client inquiries. Must be able to interact with clients and/or auditors as directed by the Manager, Client Services</li><li>
Develops knowledge in Navitus audit practices to better understand upstream and downstream processes</li><li>
Administers end to end audit activities and processes with precision and accuracy. Responsibilities also include managing detailed work instructions related to assigned responsibilities and/or support of the client audit activities</li><li>
Identifies potential process improvements and works closely with the Manager, Client Audits to modify, test, inform, and/or implement</li><li>
Assist the Manager, Client Services in subsequent Corrective Action activities if/when applicable. Directly accountable for tracking progress, updating documentation, and ensuring all monitoring activities ensue, per the CAP specifications</li><li>
Participates in internal audit meetings to support in taking minutes, documentation, and other tasks as assigned</li><li>
Other duties as assigned</li></ul>
Qualifications:

What our team expects from you?
<ul><li>Associate or bachelor&rsquo;s degree, preferably in Business, Accounting, or Finance OR 5 or more years equivalent experience</li><li>
Intermediate Microsoft Office (Word, Excel, Outlook, PowerPoint) knowledge is required. Advanced Microsoft Office tools recommended or preferable</li><li>
Participate in, adhere to, and support compliance program objectives</li><li>
The ability to consistently interact cooperatively and respectfully with other employees</li></ul>
What can you expect from Navitus?<ul><li>
Top of the industry benefits for Health, Dental, and Vision insurance</li><li>
20 days paid time off</li><li>
4 weeks paid parental leave</li><li>
9 paid holidays</li><li>
401K company match of up to 5% - No vesting requirement</li><li>
Adoption Assistance Program</li><li>
Flexible Spending Account</li><li>
Educational Assistance Plan and Professional Membership assistance</li><li>
Referral Bonus Program &ndash; up to $750!</li></ul>
#LI-Remote
Location : Address: Remote Location : Country: US</div>

Sr. Coordinator, Client Audits

Javery Integrative Wellness Services

OverviewJavery Integrative Wellness Services is a growing, virtual therapy practice rooted in culturally responsive, holistic care. We're looking for a Client Care Coordinator who is organized, self-motivated, and genuinely passionate about supporting wellness work that matters.This is a part-time, remote role for someone who takes initiative, communicates proactively, and thrives in a small team environment where every contribution directly impacts the clients we serve.RoleThe Client Care Coordinator is often the first point of contact for people reaching out to JIWS &mdash; and that first impression matters. This role is responsible for managing client intake, coordinating care between clients and therapists, and keeping the administrative side of the practice running smoothly so the clinical team can focus on what they do best.This person works closely with the Clinical Director and operates with a high degree of independence, so strong judgment, reliability, and genuine care for people are essential.Core ResponsibilitiesClient Care<ul><li>Respond to all client inquiries via email and intake form within 2 hours during business hours</li><li>Manage the client intake process from initial contact through first appointment</li><li>Coordinate scheduling between clients and therapists</li><li>Follow up with clients regarding forms, payments, and appointments</li><li>Provide warm, professional, and culturally responsive communication that reflects JIWS values</li></ul>Practice Management<ul><li>Maintain and optimize the TherapyNotes system</li><li>Process client payments and manage insurance verification when needed</li><li>Track and follow up on outstanding balances and late payments</li><li>Distribute new clients to appropriate therapists based on specialization and availability</li><li>Support the Clinical Director with calendar management and administrative tasks</li></ul>Administrative Support<ul><li>Keep the Clinical Director informed of weekly tasks, challenges, and updates through consistent communication</li><li>Manage practice documentation and record-keeping</li><li>Support practice growth and marketing initiatives as needed</li><li>Ensure all administrative systems reflect and support JIWS's values and client experience standards</li></ul>Expected Results<ul><li>Client inquiries are responded to within 2 hours during business hours &mdash; every time</li><li>New clients move seamlessly from first contact to first appointment with minimal friction</li><li>The Clinical Director is never caught off guard by an administrative issue</li><li>Client-therapist matching is thoughtful and aligned with each therapist's specialty and availability</li><li>Practice documentation is consistently accurate, organized, and HIPAA-compliant</li><li>Administrative systems are maintained proactively, not reactively</li></ul>Qualifications<ul><li>Bachelor's degree in a related field preferred &mdash; psychology, social work, public health, healthcare administration, communications, or similar; equivalent experience will be considered</li><li>Previous experience in a mental health, healthcare, or customer service setting strongly preferred</li><li>Familiarity with mental health terminology, the therapy process, or wellness spaces</li><li>Excellent written communication skills with a warm, professional tone</li><li>Strong organizational abilities and attention to detail</li><li>Ability to work independently, problem-solve, and make good judgment calls without constant direction</li><li>Proactive communicator who keeps leadership informed without being prompted</li><li>Coachable and open to learning systems, processes, and tools specific to JIWS</li><li>Experience with practice management software (TherapyNotes preferred but not required)</li><li>Proficiency with Dubsado, Asana, Flodesk, and Google Workspace; willingness to learn tools quickly if new</li><li>Understanding of HIPAA compliance and client confidentiality requirements</li><li>Cultural humility and competence &mdash; understanding of and sensitivity to communities that have been historically underserved</li><li>Proficiency with digital tools, email systems, and cloud-based platforms</li></ul>You're a great fit if...<ul><li>You don't wait to be told what needs attention &mdash; you notice it and handle it</li><li>You take pride in being the person who keeps things running smoothly behind the scenes</li><li>You communicate proactively &mdash; your supervisor is never left wondering where something stands</li><li>You're passionate about wellness and understand why the work JIWS does matters</li><li>You're coachable and approach new systems and processes with curiosity rather than resistance</li><li>You treat every person who reaches out to JIWS with warmth, care, and professionalism &mdash; because you genuinely understand what it takes to ask for help</li><li>You're comfortable working independently in a remote environment without daily check-ins</li><li>You're looking to grow with a practice, not just fill a role</li></ul>Position Details<ul><li>Employment Status: Part-time employee</li><li>Hours: 5-10 hours per week with potential to grow as the practice expands</li><li>Schedule: Flexible within business hours (Monday-Friday, 10 AM - 6 PM); availability during these hours is required for timely client support</li><li>Compensation: $18-$20 per hour, commensurate with experience</li><li>Target Start Date: July 2026</li><li>Location: Remote</li><li>Reports to: Clinical Director</li></ul>***Submissions without a cover letter will not be reviewed***JIWS is committed to providing holistic, culturally responsive care to communities that have been historically underserved. We value diversity and seek team members who share our commitment to cultural empowerment, compassionate accountability, and generational healing.Pay: $18.00 - $20.00 per hourBenefits:<ul><li>Flexible schedule</li><li>Paid training</li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>healthcare: 1 year (Required)</li><li>mental health: 1 year (Required)</li><li>customer service: 1 year (Required)</li></ul>Work Location: Remote

Client Care Coordinator

Prosegur

<div>Service Coordinator 
Prosegur is seeking a Service Coordinator to manage all field service requests and programs for our largest technology customers. This role serves as the central point of contact between our customers, field service teams, and internal departments, ensuring timely, accurate and efficient service delivery. The Service Coordinator is responsible for scheduling, directing and supporting on-site field service crews, managing materials and procurement, and maintaining excellent customer relationships while upholding company and client standards.
Responsibilities:<ul><li>
Receives/Acknowledges all inbound requests for service calls for assigned accounts.</li><li>
Works with customers to understand the scope of field service calls/projects.</li><li>
Works with customer for scheduling field resources at job sites.</li><li>
Responsible for direction and management of on-site field service crews.</li><li>
When necessary, prepare and deliver estimates to customers for field service.</li><li>
Receives inbound requests for additional material from the field and determines proper course of action with purchasing.</li><li>
Manages procurement process and ensures material is ordered and sent to job sites on time.</li><li>
Lead recurring customer meetings by providing timely updates on open service tickets.</li><li>
Ensure ticket resolution deadlines are maintained within company and customer standards.</li><li>
Tracks and documents change orders/additions to ensure proper billing at project completion.</li><li>
Works with field service crews to ensure all aspects of job are completed upon check in and check out.</li><li>
Ensures accurate records of all field service calls are maintained.</li><li>
Close out service tickets upon completion and send over to AR for billing.</li><li>
Reviews all customer billings to ensure accuracy.</li><li>
Tracks and maintains records of warranty work.</li><li>
Create and issue purchase orders for subcontractors and equipment rentals.</li><li>
Implement continuous improvement of procedures, processes, standards and programs to gain cost-effectiveness and efficiency.</li><li>
Other tasks and projects as assigned by Prosegur management.</li></ul> 
Requirements:<ul><li>
Three (3) years&rsquo; experience coordinating service requests in the electronic security or field service industry.</li><li>
BA/BS or Associate Degree.</li><li>
Ability to work well in a cross functional matrix organization, taking care of conflict resolution issues.</li><li>
Customer centric mindset is a vital skill this individual must have.</li><li>
Excellent interpersonal skills, follow up, problem solving and attention to detail.</li></ul>
#PRO123 
At Prosegur, we make our world safer by taking care of people and businesses while remaining at the forefront of innovation. Every day, we work to secure what our clients value most, from their families to their assets, from their reputation to their networks, and from their money to their cloud. As the 3rd largest security services provider, our 175k+ team members in 36 countries combine and adapt global best practices to match the unique nature of each market we serve and partner with Electronic Security, Global Risk Services, CyberSecurity, and Remote Services (iSOC) divisions to create meaningful &lsquo;Hybrid Security' solutions for Prospects.</div>

Service Coordinator

Crestwood Behavioral Health

<div><div>Are you looking for a meaningful role in behavioral health and have the desire to work with an organization that puts people first? If you have a passion for helping others along their recovery journey, then we invite you to join our Crestwood family!

For more than 50+ years Crestwood has been committed to creating innovative recovery programs and developing compassionate communities that support each client in their journey. Our model of care focuses on a personal and self-directed process that empowers the people we serve and helps them to develop the skills to thrive!</div>
Title: Service Coordinator (Mental Health Case Manager)

Job Duties: The Service Coordinator (Mental Health Case Manager) assesses clients to identify individual problem areas necessitating treatment and complete assessments. The Service Coordinator (Mental Health Case Manager) also coordinates the interdisciplinary team meetings and discharge planning efforts among the multidisciplinary treatment team. In this capacity, the Service Coordinator (Mental Health Case Manager) coordinates the overall treatment plan implementation for the client on the unit, working closely with the nursing staff to ensure continuity of treatment efforts.

Schedule:
<ul>
<li>Full-Time: AM &amp; PM</li>
</ul>
Qualifications:
<ul>
<li>Two (2) years of full-time experience or part-time equivalent in a mental health setting.</li>
<li>A bachelor's degree with a major in psychology, social work, or behavioral sciences may be substituted for the two (2) years of full-time work experience or its part-time equivalent.</li>
<li>Demonstrated knowledge of DSM-5 and psychosocial rehabilitation and recovery principles.</li>
<li>Familiarity with regulatory standards.</li>
</ul>
Crestwood Offers Comprehensive Benefits Packages to Full-Time Employees Including:
<ul>
<li>Medical, Dental, and Vision Coverage</li>
<li>Life Insurance</li>
<li>Vacation</li>
<li>Paid Sick Leave</li>
<li>Sick Leave Buy Back</li>
<li>401(k) Retirement</li>
<li>Scholarship Program</li>
<li>Qualifying Supervision for BBS Associates</li>
<li>Competitive Pay</li>
<li>Paid Holidays</li>
<li>Service Awards</li>
<li>Jury Duty Pay</li>
</ul>
About the Campus: The Crestwood Center San Jose Psychiatric Health Facility (PHF) on our San Jose campus is in close proximity to the mental health support services in Santa Clara County. The San Jose PHF provides a spacious environment, with two living rooms, a welcoming room, visiting space, serenity room, dining room and a beautiful courtyard. The program is dedicated to restoring a sense of hope, self-empowerment and recovery in each of our clients. The San Jose PHF is designed for clients who require stabilization at a time of acute psychiatric crisis. We provide medication management, WRAP, DBT support, welcoming rituals, behavioral interventions, psychotherapy, psychosocial education and a thorough transition plan to enable a successful return to the community. Mental Health Rehabilitation Centers (MHRCs) provide psychosocial rehabilitation programs in secure, residential settings with a focus on brief lengths of stay.<div>
It's About Growth! Our employees are our most valuable assets.

Did you know that at Crestwood you can gain experience at one of California's leading behavioral health service providers? We deliver industry leading education and training that allows our team members to succeed and continue to grow their careers with Crestwood.

Check out our Career Page to learn more about being a part the Crestwood Family and the benefits available. https://workatcrestwood.com/

Crestwood is proud to be an Equal Opportunity Employer that is committed to inclusion, equity and diversity. We embrace all differences and are fully committed to fostering a sense of belonging for everyone. We also take affirmative action to offer employment and advancement opportunities to all qualified applicants without regard to race, color, religion, age, sex, national origin, disability status, veteran status, sexual orientation, pregnancy, marital status, gender identity or expression, or any other characteristic protected by federal, state, or local laws. If you need assistance and/or a reasonable accommodation due to ability during the application or recruiting process, please talk with your hiring contact/recruiter or send a request to HR@CBHI.net.

Employment is contingent upon successful completion of a background investigation including criminal history and identity check.
Pursuant to the California Consumer Privacy Act (CCPA), please review this link to provide information on how we collect and use your data.

Crestwood is required to participate in the E-Verify program. To learn more, please see: E-Verify Participation, Right to Work notices, or visit www.e-verify.gov.</div></div>

Service Coordinator | Mental Health Case Manager

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