client services coordinator

CBRE

About the Role As a CBRE Client Services Coordinator, you will provide advanced administrative support to a large office. This job is part of the Sales Operations function. They are responsible for sales planning, strategy, and forecasting to achieve business objectives.
 
What You’ll Do: 
Gather documentation to complete high-value voucher forms and process commission payments.
 Collect, compile, and evaluate complex data and create written descriptions of results.
 Ensure client messaging is in alignment with company branding. Review marketing templates and approve creative.
 Answer, screen, and direct incoming telephone calls.
 Respond to escalated inquiries and provide information as needed, while maintaining confidentiality.
 Read and route incoming mail. Review and distribute routine communications, faxes, and emails for sales professionals.
 Coordinate schedules and appointments for sales team members.
 Attend Sales team meetings to record meeting minutes or action items.
 Recognize and solve typical and atypical problems that can occur in own work area without supervisory approval.
 Evaluate and select solutions from established options.
 Impact team through the quality of the services or information provided.
 Follow standardized procedures and practices and receives regular but moderate supervision and guidance.
 
What You’ll Need: To perform this job successfully, an individual will need to perform each crucial duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
 High School Diploma or GED with 2-3 years of job-related experience.
 An established understanding of work routines and standards and applying skills and knowledge in a range of processes, procedures, and systems are required.
 Requires intermediate problem-solving skills with the capacity to review and select solutions from available options without supervisory approval.
 Ability to explain detailed and complicated information within the team in a clear and concise manner.
 Advanced knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
 Strong organizational skills with a robust inquisitive mindset.
 General math skills. Ability to calculate advanced figures such as percentages, discounts, and markups. or complicated information within the team.
 Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.
 
Why CBRE When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values — respect, integrity, service and excellence — and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants.
 
Applicant AI Use Disclosure We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.
 Our Values in Hiring At CBRE, we are committed to fostering a culture where everyone feels they belong. We value diverse perspectives and experiences, and we welcome all applications.
 WHAT YOU'LL NEED Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.
 
High school diploma or general education degree (GED) or related HVAC training
 Minimum of one year of related experience and/or trade school training.
 CERTIFICATES AND/OR LICENSES Universal CFC certification required. Certification in two or more of the following: Electrical, Mechanical, HVAC and Refrigeration systems, process controls, mechanical power transmissions, painting, plumbing, carpentry, or engine repair as well as CFC Certification.
 OTHER SKILLS and/or ABILITIES Meet the physical requirements of this role including stooping, standing, walking, climbing stairs/ladders, and the ability to lift/carry heavy loads of 50 lbs. or more. Understanding of existing procedures and standards to solve slightly complex problems. Ability to analyze possible solutions using technical experience to apply appropriate judgment and precedents. Strong organizational skills with an inquisitive mindset. In-depth knowledge of Microsoft Office products (Word, Excel, Outlook, etc.)
 Why CBRE? When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values — respect, integrity, service and excellence — and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants. BENEFITS
 Benefits start 1st of the month: Medical, dental vision, PTO, 401k, etc.
 Internal advancement available after 6 month mark
 Work/life balance
 Competitive Pay Applicant AI Use Disclosure We value human interaction to understand each candidate's unique experience, skills, and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.
 
CBRE carefully considers multiple factors to determine compensation, including a candidate’s education, training, and experience. The minimum salary for the this position is $68,000 annually and the maximum salary for this position is $78,000 annually. The compensation that is offered to a successful candidate will depend on the candidate’s skills, qualifications, and experience. This role will provide the following benefits: 401(K), Dental insurance, Health insurance, Life insurance, and Vision insurance.
 Equal Employment Opportunity: CBRE is an equal opportunity employer that values diversity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.
 
Candidate Accommodations: CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company’s success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at recruitingaccommodations@cbre.com or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada).

Client Services Coordinator

Northern Light Health

<div>Northern Light Maine Coast Hospital
Department: Mammography
Position is located: Northern Light Maine Coast Hospital
Work Type: Full Time
Hours Per Week: 40 Hours per Week
Work Schedule: Variable
Summary :
Reports to the Manager, Radiology. Functions support include, but are not limited to: patient scheduling, pre-admission registration, order entry, film file maintenance, report file maintenance and radiology information system file maintenance. Acts as a frequent liaison with Patient Accounts, Billing, Coding, Registration, and Insurance verification. Frequent contact with physicians, patients and the public.
Responsibilities :
<ul><li>Verifies that current and pertinent patient demographics, dates and insurance information are obtained.
</li><li>Verifies that all information input into the computer is accurate and complete.
</li><li>Verifies that appropriate signatures/authorizations are obtained on chart.
</li><li>Verifies that copies of outpatient records are distributed according to procedure.
</li><li>Works closely with Medical Imaging Technical Staff and Physicians regarding patient charts and procedures.
</li><li>Assists the DMI with developing a protocol that ensures all needed exam information is placed in the IS in a timely fashion.
</li><li>Performs entry of outpatient walk-ns and add-ons.
</li><li>Ensures film files are correctly coded and filed.
</li><li>Performs merging of current films with prior Medical Center films.
</li><li>Performs film sign-outs to include that films on loan are properly signed out.
</li><li>Performs follow-up on films not returned on a timely basis.
</li><li>Obtain prior comparison images in a timely fashion.
</li><li>Helps to monitor system performance to ensure that radiographic reports are dictated, transcribed, distributed and filed on a timely basis.
</li><li>Radiology Information System (Meditech FUJI PACS)
</li><li>In conjunction with other members of department management, ensures that all orders are input on a daily basis and processed correctly.
</li><li>Able to respond to coworker&rsquo;s questions regarding features and functions of the system.
</li><li>Helps to monitor response time for patient scheduling, order entry and related functions on a periodic basis.
</li><li>Able to push images to outside facilities.
</li><li>Accurately logs daily patient work and updates patient information in the Meditech system.
</li><li>Responsible for scheduling exams for various areas within Medical Imaging including CT, Fluoroscopy and U/S, MAM, MRI,NM, DXA
</li><li>Appropriately determines a suitable time slot for each exam.
</li><li>Relays the proper instructions and preps to patients and/or doctors offices for all exams.
</li><li>Coordinates multiple exams for Fluoroscopy, CT Scan, Ultrasound and Mammography.
</li><li>Ensures the exams follow a logical order with preps in correct sequence.
</li><li>Releases x-rays to patients and/or doctors&rsquo; offices after getting signed release by the patient and pre-packages all films to be picked up in advance for outside appointments.
</li><li>Logs all clinic films to be read.
</li><li>Acts as a chaperone for exams as needed.
</li><li>Greets patients and ensures each department is aware of their patient&rsquo;s arrival in a timely fashion.
</li><li>Answers patients&rsquo; questions in a courteous and professional manner.
</li><li>Reschedules appointments as necessary.
</li><li>Retrieves records/films for physicians for examination.
</li><li>Mails reports to outside offices.
</li><li>Types and distributes exam schedules for the following day.
</li><li>Prepares paperwork and envelopes in advance for the next day&rsquo;s exams
</li><li>Performs additional tasks as assigned.
</li></ul>Other Information :
Competencies and Skills 
 
<ul><li>Behaves with Integrity and Builds Trust: Acts consistently in line with the core values, commitments and rules of conduct. Leads by example and tells the truth. Does what they say they will, when and how they say they will, or communicates an alternate plan.
</li><li>Cultivates Respect: Treats others fairly, embraces and values differences, and contributes to a culture of belonging, empowerment, and cooperation.
</li><li>Fosters Accountability: Creates and participates in a work environment where people hold themselves and others accountable for processes, results and behaviors. Takes appropriate ownership not only of successes but also mistakes and works to correct them in a timely manner. Demonstrates understanding that we all work as a team and the quality and timeliness of work impacts everyone involved.
</li><li>Practices Compassion: Exhibits genuine care for people and is available and ready to help; displays a deep awareness of and strong willingness to relieve the suffering of others.
</li></ul>Education 
 
<ul><li>Required High School Diploma/General Educational Development (GED)
</li></ul>Working Conditions
<ul><li>Potential exposure to hazardous materials.
</li><li>Prolonged periods of sitting.
</li>Potential exposure to noxious odors. 
<li>
</li></ul> 
Northern Light Maine Coast Hospital in Ellsworth, Maine is a full-service hospital, serving both Hancock and western Washington Counties. Our 64-bed facility provides emergency, primary and specialty care, acute inpatient, diagnostic, birthing, and surgical services. At Maine Coast Hospital, we dedicate ourselves to providing exceptional medical care with the personal touch and convenience only a community hospital can offer. Maine Coast has earned both national and state recognition for patient safety, outcomes, and patient satisfaction. Maine Coast Hospital is a member of Northern Light Health, an integrated statewide health delivery system that is raising the bar with no-nonsense solutions that are leading the way to a healthier future for our state . Northern Light Health offers a broad range of services, including nine hospitals, primary care and specialty physician practices, long-term care, home health and hospice agencies, and emergency ground and air transport.
The Ellsworth community is a short drive to the scenic Maine coast and is near Acadia National Park with mountains and exceptional year-round recreation including hiking, biking, fishing, hunting, boating, skiing, golf, and more. Our neighborhoods are safe, friendly, and have outstanding schools. Enjoy the best of both worlds, practicing at a smaller community hospital in one of the most beautiful places in Maine while having the support of a large healthcare system. 
 
Coastal, Ellsworth, Maine, MCH, MCMH, Rural Health Care</div>

Defense Holdings, Inc.

Defense Holdings, Inc. (DHi)
 Location: Hybrid (US)
 Employment Type: Full-Time
 Department: Client Services / Data Management
 Reports To: Client Services Manager
 
Position Summary
 
Defense Holdings, Inc. (DHi) is looking for a Data Entry & Client Services Coordinator to handle client data management tasks, maintain accurate records, and provide administrative support to client services teams. This position will ensure that client information is accurately entered and maintained in the company's database.
 
Key Responsibilities
 
Data Entry & Management
 
<ul>
<li>Enter and update client information in the database.</li>
<li>Ensure data accuracy and consistency by reviewing and verifying client data.</li>
</ul>
Client Support
 
<ul>
<li>Assist in responding to client inquiries and ensuring timely resolution of issues.</li>
<li>Provide administrative support to the client services team, including preparing reports, scheduling meetings, and tracking deliverables.</li>
</ul>
Documentation
 
<ul>
<li>Assist in maintaining and organizing client documentation and records.</li>
<li>Support the creation of reports, presentations, and other client-related materials.</li>
</ul>
Required Qualifications
 
<ul>
<li>High School Diploma or equivalent (Bachelor's degree preferred).</li>
<li>2+ years of experience in data entry, client services, or administrative support.</li>
<li>Proficiency in Microsoft Office Suite and data management systems.</li>
<li>Strong attention to detail and organizational skills.</li>
</ul>
Preferred Qualifications
 
<ul>
<li>Experience in the defense or government contracting industries.</li>
<li>Familiarity with CRM or client data management systems.</li>
</ul>
Core Competencies
 
<ul>
<li>Attention to Detail: Ensuring accuracy in data entry and client records.</li>
<li>Client-Focused: Strong communication skills with clients and internal teams.</li>
<li>Organization: Ability to manage data and maintain an organized workflow.</li>
</ul>
Work Environment
 
<ul>
<li>Professional office environment (or hybrid/remote if applicable).</li>
<li>Occasional travel may be required.</li>
</ul>
Compensation & Benefits
 
Defense Holdings, Inc. (DHi) offers a competitive compensation package including:
 
<ul>
<li>Competitive base salary (commensurate with experience)</li>
<li>Medical, Dental, and Vision Insurance</li>
<li>401(k) with company match</li>
<li>Paid Time Off (PTO) and Holidays</li>
<li>Life and Disability Insurance</li>
<li>Professional development opportunities</li>
</ul>
Equal Opportunity Employer Statement
 
Defense Holdings, Inc. (DHi) is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other protected characteristics in accordance with applicable laws.
 
30. Administrative & Payroll Support Assistant
 
Defense Holdings, Inc. (DHi)
 Location: Hybrid (US)
 Employment Type: Full-Time
 Department: Administration / Payroll
 Reports To: Payroll Manager
 
Position Summary
 
Defense Holdings, Inc. (DHi) is seeking an Administrative & Payroll Support Assistant to assist with administrative duties and payroll processing. This role involves handling payroll documentation, managing office tasks, and supporting the payroll team to ensure that payroll is processed accurately and timely.
 
Key Responsibilities
 
Payroll Support
 
<ul>
<li>Assist with payroll data entry and ensure accurate processing of payroll information.</li>
<li>Maintain confidential payroll records and address payroll-related inquiries from employees.</li>
</ul>
Administrative Duties
 
<ul>
<li>Provide administrative support to the payroll and HR teams.</li>
<li>Assist with scheduling, filing, and office management tasks as needed.</li>
</ul>
Reporting & Documentation
 
<ul>
<li>Prepare payroll reports and maintain records in accordance with company policies.</li>
<li>Assist in the preparation of payroll-related compliance documentation.</li>
</ul>
Required Qualifications
 
<ul>
<li>High School Diploma or equivalent (Associate's degree preferred).</li>
<li>1+ years of experience in administrative or payroll support roles.</li>
<li>Familiarity with payroll software (e.g., ADP, Paychex) and Microsoft Office Suite.</li>
<li>Strong attention to detail and organizational skills.</li>
</ul>
Preferred Qualifications
 
<ul>
<li>Experience in payroll processing in a corporate or government contracting environment.</li>
<li>Basic understanding of payroll regulations and tax laws.</li>
</ul>
Core Competencies
 
<ul>
<li>Confidentiality: Ability to handle sensitive payroll and employee data securely.</li>
<li>Attention to Detail: Accuracy in payroll processing and documentation.</li>
<li>Organizational Skills: Ability to juggle multiple administrative tasks efficiently.</li>
</ul>
Work Environment
 
<ul>
<li>Professional office environment (or hybrid/remote if applicable).</li>
<li>Occasional travel may be required.</li>
</ul>
Compensation & Benefits
 
Defense Holdings, Inc. (DHi) offers a competitive compensation package including:
 
<ul>
<li>Competitive base salary (commensurate with experience)</li>
<li>Medical, Dental, and Vision Insurance</li>
<li>401(k) with company match</li>
<li>Paid Time Off (PTO) and Holidays</li>
<li>Life and Disability Insurance</li>
<li>Professional development opportunities</li>
</ul>
Equal Opportunity Employer Statement
 
Defense Holdings, Inc. (DHi) is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other protected characteristics in accordance with applicable laws.

Data Entry & Client Services Coordinator

Lyon Stahl Investment Real Estate

<div>Lyon | Stahl Investment Real Estate is a fast-growing commercial real estate brokerage with offices in Century City, El Segundo and Riverside. Our investment team is made up of knowledgeable, results-driven brokers, backed by innovative and scalable technology that sets us apart in the industry.
We are seeking a part-time, Client Services Coordinator to join our El Segundo office (approximately 25 hours a week). This role is central to keeping daily office operations running smoothly, ensuring our agents are supported and the office functions efficiently. As the first point of contact for many clients and visitors, the ideal candidate will bring a professional, personable, and service-oriented demeanor. 
Requirements 
<ul>
<li>2+ years of experience in a customer service or client-facing role.</li>
<li>Strong writing and verbal communication skills.</li>
<li>Excellent organizational and time management abilities.</li>
<li>Comfortable handling phones and engaging with diverse personality types.</li>
<li>Proficiency with Microsoft Office Suite and Google Workspace.</li>
<li>Familiarity with social media platforms and content creation tools (e.g., Canva).</li>
<li>Tech-savvy and eager to learn new software applications.</li>
<li>Self-motivated and able to work independently.</li>
</ul>Responsibilities<ul>
<li>Manage the front desk and welcome all visitors with professionalism.</li>
<li>Answer and route incoming calls; take and deliver accurate messages.</li>
<li>Maintain calendars for conference rooms and schedule meetings.</li>
<li>Keep office and conference rooms clean, organized, and stocked with supplies.</li>
<li>Sort and distribute mail; accept and sign for deliveries.</li>
<li>Communicate with the cleaning company and coordinate additional needs.</li>
<li>Work with building management regarding visitors, key cards, parking, work orders etc.</li>
<li>Track and restock office supplies; maintain a checkout log for shared items.</li>
<li>Organize and digitally file receipts and office documents.</li>
<li>Assist in coordinating in-office and company-wide events</li>
<li>Assist with updating company social media profiles.</li>
<li>Create social media content and graphics using Canva.</li>
<li>Research property details and input data into Salesforce.</li>
Perform a variety of routine administrative tasks. 
<li>
</li></ul>The company reserves the right to add or change duties as needed.</div>

Client Services Coordinator (Part-time)

beauty holdings

MeddMax LLC is a growing B2B importer and distributor of disposable supplies &mdash; serving food service, janitorial, and Medical supplies. As we transition to NetSuite as our ERP platform, we are looking for a detail-oriented and client-facing professional to own day-to-day operations across client services, AR/AP, inventory, and logistics.This is a hands-on role that sits at the intersection of operations and customer service &mdash; must be comfortable with NetSuite, thrives in a fast-moving environment, and takes pride in keeping things running smoothly.What you'll do<ul><li>Manage and navigate day-to-day workflows within NetSuite (orders, invoices, purchase orders, inventory)</li><li>Serve as a primary point of contact for MeddMax clients &mdash; answering pricing inquiries, resolving logistics questions, and providing order status updates</li><li>Process accounts receivable and accounts payable transactions accurately and on schedule</li><li>Monitor inventory levels, flag reorder needs, and coordinate with sourcing on replenishment</li><li>Coordinate with shipping partners and vendors to ensure on-time delivery and accurate fulfillment</li><li>Generate and review reports in NetSuite to support management decision-making</li><li>Assist with the ongoing NetSuite implementation and process documentation</li></ul>What we're looking for<ul><li>Hands-on experience with NetSuite &mdash; you must be comfortable navigating the platform on day one</li><li>Background in operations, logistics, or supply chain in a distribution or wholesale environment preferred</li><li>Experience with AR/AP processes and basic bookkeeping</li><li>Strong communication skills &mdash; you'll be responding to clients professionally and promptly</li><li>Highly organized with the ability to manage multiple priorities simultaneously</li><li>Proficiency in Microsoft Excel or Google Sheets</li><li>Experience in B2B wholesale, distribution, or import/export is a plus</li></ul>Pay: $25.27 - $30.43 per hourBenefits:<ul><li>Paid time off</li></ul>Work Location: In person

NetSuite Operations & Client Services Coordinator

Artemis Defense Institute 

About Artemis Defense Institute (ADI) Artemis Defense Institute is a premier, corporate-owned training institute with a small business focus, transitioning from a traditional training school into a scalable flagship model. We operate on a membership/subscription-based business model, serving the general public, law enforcement, military agencies, professional armed security, church security teams, and corporate groups. We are also sanctioned to train and qualify individuals for licenses such as CCW permits and BSIS.Our motto is: &quot;With Rights, Come Responsibilities. You have the RIGHT to bear arms, you have the RESPONSIBILITY to train.&quot;Our facility features state-of-the-art resources, including the V180 Lab, V180 classroom simulator, V300 use-of-force video-based training, an Immersive VR system, and a 2-lane live-fire range.Position OverviewWe are seeking a highly organized, customer-focused, and adaptable Client Services &amp; Training Coordinator to join our team. This role is primarily office-based, serving as the first point of contact for our members, students, and partners. The ideal candidate will manage daily administrative operations, coordinate training schedules, and ensure a seamless experience for all facility users.This position offers a unique growth trajectory. While starting in an administrative and client services capacity, the successful candidate will have the opportunity to expand their role into firearms instruction, sales, and marketing, particularly supporting our Artemis Ascent program and Orion Training Systems (OTS) partners.Primary Responsibilities (Office &amp; Administration)● Client Relations &amp; Front Desk Operations: Greet members, students, and guests. Answer phone inquiries, manage email correspondence, and provide detailed information about ADI&rsquo;s memberships, classes, and simulator resources.● Scheduling &amp; Coordination: Manage the booking calendar for the V180 Lab, V180 classroom, V300, VR system, and live-fire range. Optimize facility utilization, particularly during mid-day (1:30 PM - 5:00 PM) and weekend evenings.● Membership &amp; Sales Support: Assist with membership sign-ups, renewals, and billing inquiries. Process retail sales of merchandise and training packages.● Compliance &amp; Record Keeping: Ensure all students and members have completed necessary safety waivers and documentation. Maintain accurate training records and assist with compliance for CCW and BSIS certifications.● Facility Management: Ensure the reception area, classrooms, and simulator rooms are clean, organized, and prepared for daily operations. Growth Opportunities (Instruction, Sales &amp; Marketing) As you master the core administrative duties, you will have the opportunity to cross-train and expand your responsibilities into the following areas:● Firearms Instruction: Shadow our lead instructors (including JJ Jafari) to learn ADI&rsquo;s curriculum. Work towards becoming a certified instructor to teach foundational classes (Pistol 1, 2, 3) and assist with Skills and Drills sessions.● Marketing &amp; Outreach: Assist the CMO with local marketing initiatives, social media content creation, and community outreach to increase facility capacity. Help promote corporate events and private group training.● B2B Sales &amp; Partner Support: Support the Artemis Ascent program by assisting Orion Training Systems (OTS) lease partners. Help bridge the gap for partners who need business/marketing support or firearms training expertise. Qualifications &amp; Skills● Experience: 1-3 years of experience in office administration, customer service, or a front-desk role. Experience in a membership-based business, fitness center, or training facility is a plus.● Communication: Exceptional verbal and written communication skills. Ability to interact professionally with a diverse clientele, including civilians, law enforcement, and corporate groups.● Organization: Strong organizational skills with the ability to multitask, manage schedules, and handle administrative workflows efficiently.● Tech-Savvy: Proficient in using scheduling software, CRM systems, and basic office applications. Willingness to learn new technologies related to our simulator systems.● Industry Interest: A strong interest in the firearms training industry, 2nd Amendment jurisprudence, and a commitment to our philosophy of &quot;Thinkers before Shooters.&quot;● Requirements: Must be 21 years of age or older and able to pass a comprehensive background check.Why Join ADI?● Be part of a growing, innovative company that is redefining firearms and self-defense training.● Work in a state-of-the-art facility with advanced simulation technology.● Clear pathways for professional development into instruction, marketing, and sales.● Access to industry-leading training and education.Pay: $25.00 - $35.00 per hourBenefits:<ul><li>Employee assistance program</li><li>Employee discount</li><li>Flexible schedule</li><li>Paid training</li><li>Professional development assistance</li></ul>Work Location: In person

Client Services & Training Coordinator

Illuminate Minds: UFit

UFit Receptionist / Client Coordinator &ndash; Job DescriptionPosition Overview: UFit is seeking a friendly, organized, and proactive Receptionist / Client Coordinator to be the first point of contact for our families. This role plays a key part in creating a welcoming environment, managing daily operations at the front desk, supporting client onboarding, and ensuring an excellent overall client experience.Key Responsibilities:<ul><li>Greet and check in/out clients, families, and staff in a professional and welcoming manner</li><li>Manage front desk operations and maintain a clean, organized, and positive environment</li><li>Answer phone calls, texts, and emails in a timely and professional manner</li><li>Reach out to new leads and schedule 30-minute consultations</li><li>Conduct 30-minute consultations with families, explain UFit services, and guide them through the onboarding process</li><li>Follow up with leads who have not yet converted into active clients</li><li>Coordinate and manage client schedules, including rescheduling, cancellations, and make-ups</li><li>Ensure all waivers, paperwork, and authorizations are properly completed and up to date</li><li>Maintain accurate client records and attendance logs</li><li>Communicate with coaching staff regarding daily schedules and updates</li></ul>Client Experience &amp; Relationship Management:<ul><li>Build strong relationships with families and ensure a high level of satisfaction</li><li>Check in with parents regularly to gather feedback and ensure positive experiences</li><li>Handle basic questions, concerns, or issues professionally before escalating to management when needed</li></ul>Additional Responsibilities (as needed):<ul><li>Assist with maintaining session flow and identifying scheduling gaps</li><li>Support event coordination, sign-ups, and front desk operations during events</li><li>Assist with light administrative tasks, including data entry and tracking attendance or client information</li><li>Help promote programs, camps, and events to current and prospective families</li></ul>Ideal Candidate:<ul><li>Strong communication and interpersonal skills</li><li>Organized, detail-oriented, and proactive</li><li>Comfortable speaking with families and leading consultations</li><li>Ability to multitask in a fast-paced environment</li><li>Friendly, positive, and professional demeanor</li><li>Passionate about working with the special needs community</li></ul>Pay: From $20.00 per hourWork Location: In person

UFit Receptionist / Client Coordinator

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