client services manager

Ignite Visibility

<div><div><div><p>Are you passionate about digital marketing account services and helping clients grow? Do you have experience working with and manage franchise AND non -franchise larger accounts? If so, Ignite Visibility is a leading US-based digital marketing agency. The Account Manager is responsible for developing and managing client relationships that promote retention, growth, and loyalty. This includes and is not limited to all Client Service activities and outcomes in the company relating to client retention, churn, growth, resigns, and up-sells. The goal of the Account Manager is to grow client lifetime value and promote client satisfaction. This role is remote within the U.S. and residents of all 50 U.S. States are eligible to apply.</p><p></p><p><b>
Essential Responsibilities:</b></p><ul><li>
Be a strategic partner to our clients</li><li>
Serve as the day-to-day point of contact</li><li>
Manage client expectations and strategies from inception to delivery</li><li>
Build and maintain strong, long-lasting client relationships</li><li>
Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors</li><li>
Ensure engagements maintain company margin goals</li><li>
Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)</li><li>
Establish and implement the Account Management department roadmap</li><li>
Client onboarding, support, adoption, advocacy, retention, renewals, and up-sells</li><li>
Foster collaboration within the team and across marketing verticals</li><li>
Manage client services outcomes to increase retention rates and reduce churns</li><li>
Partner with internal teams to effectively solve client problems and provide strategies</li><li>
Expand revenue in accounts through cross-selling and up-sell opportunities</li><li>
Own the client upsell and renewal process from end to end</li><li>
Achieve assigned upsell goals</li><li>
Influence client's lifetime value through customer satisfaction, loyalty, and overall NPS performance</li><li>
Drive new business growth through greater advocacy and reference-ability</li><li>
Lead client check-in calls &amp; QBRs</li><li>
Manage client listening points through surveys, Executive Sponsor sync calls, exit surveys, and more</li><li>
Coach production teams through pre-call syncs, on-call feedback, post-call syncs, and consistent identification of growth opportunities for the entire account team</li></ul><p></p><p><b>
Required Qualifications</b></p><ul><li>
4+ years experience as an Account Manager, Key Account Manager, Sales Account Manager, or Account Executive in a digital marketing advertising agency supporting franchise clients</li><li>
Strong understanding of digital marketing channels such as Paid Search, SEO</li><li>
Have a drive to learn and grow in digital marketing knowledge and skills continuallys</li><li>
Experience with B2B &amp; B2C clients</li><li>
Franchise or multi-location marketing experience</li><li>
Strong sales and client growth skills</li><li>
Proven ability to juggle multiple account management projects at a time</li><li>
Proven ability to build rapport with clients and problem-solve effectively</li><li>
Sharp attention to detail and strong organizational skills</li><li>
Excellent listening, negotiation, and presentation abilities</li></ul><ul><li>
Collaborative mindset to work effectively with internal teams and assist sales with presentations and proposals</li><li>
Proactive in identifying business development opportunities and maintaining industry knowledge</li></ul><p></p><p><b>
Benefits</b></p><ul><li>
Fully remote work setting</li><li>
Competitive salary base + commission &amp; bonus</li><li>
Full comprehensive health, dental coverage, vision coverage</li><li>
Generous paid vacation and sick time including your birthday off &amp; extra time off around major holidays</li><li>
Employee advancement and clear growth potential</li><li>
Company-sponsored professional development opportunities</li></ul><p></p><p><b><br>
Why Ignite Visibility?</b></p><ul><li>
A collaborative environment focused on client success and career development</li><li>
Fully remote workforce with optional San Diego office</li><li>
Two-time Landy Award Winner (Search Marketer of the Year &amp; Best Paid Search Initiative)</li><li>
Named Fastest-Growing Private Companies in San Diego (2016-2020)</li><li>
Named Best Places to Work in San Diego 2017, 2020</li><li>
Named Inc 5000 Fastest Growing Companies 2017-2022</li></ul><p></p><p><i>
Ignite Visibility is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, disability, sex, age, ethnic or national origin, marital status, sexual orientation, gender identity or presentation, pregnancy, genetics, veteran status or any other status protected by state or federal law.</i></p></div></div></div><div></div>

Account Manager

Abu Dhabi Global Market

<div><p>The ADGM Dispute Resolution Hearing Centre (the &ldquo;Centre&rdquo;) is a state-of-the-art hearing facility purpose-built to accommodate all forms of dispute resolution in ADGM, but particularly for arbitration and mediation. The Centre is open to all parties who may wish to use the facilities. The Centre also accommodates the office of the International Court of Arbitration (the &ldquo;ICC&rdquo;), the world&rsquo;s leading arbitral institution.
</p><p>The main purpose of the role is to provide high-level administrative and operational support to the Centre&rsquo;s Head of Client Relations (&ldquo;Client Relations Manager&rdquo;), including coordinating and overseeing all back-office services and administration of the Centre. The role also requires extensive liaison between the Centre and: its external clients and stakeholders (principally members of the legal profession); the ADGM Courts team; and internal ADGM stakeholders (including ADGM&rsquo;s Technology Services Division, Marketing &amp; Corporate Communications (&ldquo;MarComms&rdquo;), Procurement and General Services). The role also supports ADGM Courts and collaborates with the Registry Coordinator to work on projects and events and provide administrative support to the Registrar and Chief Executive of ADGM Courts and the Registry team.
</p><p>Operational Responsibilities
</p><ul><li>Coordinate the Centre&rsquo;s administrative services, including preparation of correspondence, strategy reports and other documents required for the operations of the Centre.
</li><li>Provide information on the Centre&rsquo;s facilities and resources to stakeholders, including legal practitioners, arbitrators, government agencies and the public.
</li><li>Provide high calibre support and concierge services to the Centre&rsquo;s clients and stakeholders.
</li><li>Assume overall responsibility for the facilities and equipment necessary for the smooth and efficient operations of the Centre, and particularly to ensure a high quality of hearing services for parties conducting hearings at the Centre.
</li><li>In consultation with the Client Relations Manager, coordinate with MarComms regarding the planning and management of all events or other marketing initiatives launched by the Centre.
</li><li>Facilitate procurement, accounts and general services needs and requirements of the Centre.
</li><li>Update the Centre&rsquo;s website content and identify areas of improvement and enhancement of the content and design of the website.
</li><li>Provide comprehensive support for the Client Relations Manager to ensure excellent service in relation to business development activities.
</li><li>Draft and manage the Centre&rsquo;s hearing quotations including liaising with service partners (for example, transcript and hearing bundles) to provide all-inclusive quotations to clients.
</li><li>Work closely with the Chief Executive of ADGM Courts and the Registry Coordinator, to coordinate events and other projects for the Courts team.
</li><li>Collaborate with the Registry Coordinator on administrative tasks to support the high volume caseload being managed by the Courts Registry team, and provide support during leave.
</li><li>When necessary, provide high level support for the staff of the ICC Court Case Management Office.
</li><li>Information Security Related
</li><li>Understand, adopt, adhere and practice responsibilities or controls as per ADGM Information Security policy and as per best practices explained in the induction and awareness sessions.
</li><li>Confidentiality, Integrity and availability of the ADGM Information shall be maintained at all times i.e. within as well as outside ADGM.
</li></ul><p>Work Experience
</p><ul><li>Minimum 6-8 years&rsquo; administrative experience in a senior administrative role in a law firm, in-house legal section or other organisation with client facing responsibilities.
</li><li>Strong organisational skills to successfully support the Client Relations Manager and effectively contribute to strategic and operational activities.
</li><li>Strong customer service skills with a demonstrated ability to manage client problems or issues.
</li><li>Strong communication and inter-personal skills, including confidence to liaise with lawyers, ADGM senior management and government employees.
</li><li>Strong IT skills, including working with document management systems and devising improvements to digital service delivery.
</li><li>Excellent skills in: organisation, research, analysis, problem solving; and time management.
</li><li>Advanced skills in drafting documents, reports, correspondence and other written material for submission to clients and senior management.
</li><li>High level observance of confidentiality, judgment, tact and discretion.
</li><li>Fluent in English.
</li></ul><p>Desirable
</p><ul><li>Previous experience in the UAE.</li></ul></div>

Coordinator - Dispute Resolution Hearing Centre

IES Communications

<div>Job Description:
<div><b>
Client Development Manager- Low Voltage in Charleston, SC A fantastic opportunity for those with industry experience and a technical background in structured cable. As a Client Development Manager, you'll focus on building relationships and understanding client needs. Join our team and leverage your expertise to drive our business forward. Apply now!</b></div><div><br>
</div><div><div><h1 class="jobSectionHeader"><b>Job Description</b></h1></div><div><h1 class="jobSectionHeader"><b><br>
Job Title: </b><b>Client Development Manager</b></h1></div><div><h1 class="jobSectionHeader"><b><br>
Department:</b><b> Sales Operations</b></h1></div><div><h1 class="jobSectionHeader"><b><br>
Reports To:</b><b> Regional Sales Director</b></h1></div><div><h1 class="jobSectionHeader"><b><br>
Location: </b><b>Remote/Hybrid</b></h1></div><div><h1 class="jobSectionHeader"><b><br>
Employment Type: </b><b>Full-Time</b></h1></div></div><div></div><h2 class="jobSectionHeader"><b><br>
Job Summary</b></h2><div>
The <b>Client Development Manager</b> is responsible for building long-term, trusted client relationships that drive sustained revenue growth and customer loyalty. This role focuses on <b>end-user account ownership</b>, developing new client relationships while expanding and deepening existing accounts within an assigned territory.</div><div></div><div><br>
The CDE serves as the primary relationship manager for assigned clients, leading account strategy, opportunity development, and revenue growth across multiple lines of business. Working closely with Enterprise Client Executives (ECEs) and internal teams, the CDE ensures opportunities are strategically pursued, adequately documented, and executed in alignment with Company goals, policies, and performance expectations.</div><div></div><div><br>
This role combines <b>strategic selling, account leadership, pipeline management, and cross-functional coordination</b>, with a focus on predictable revenue growth, enhancing customer retention, and fostering long-term client partnerships.</div><div></div><div><br>
Key Responsibilities</div><div><b>
Client Development &amp; Account Ownership</b></div><ul><li>
Build, manage, and grow a portfolio of <b>end-user client accounts</b> within assigned territory.</li><li>
Develop trusted, long-term client relationships that position IES as a preferred partner.</li><li>
Serve as the primary point of contact for assigned clients, ensuring consistent engagement and relationship continuity.</li><li>
Identify opportunities to expand services, scope, and market share within existing accounts.</li><li>
Pursue <b>Day 2 work, SLAs, and recurring opportunities</b> across assigned clients.</li></ul><div><b>
Business Development &amp; Opportunity Growth</b></div><ul><li>
Identify, qualify, and pursue new end-user client opportunities through <b>relationship-driven outreach, referrals, industry networks, and strategic engagement</b>.</li><li>
Develop and execute account strategies designed to capture maximum share of wallet across target clients.</li><li>
Build relationships with key stakeholders and influencers&mdash;including General Contractors, Architects/Engineers, Consultants, Vendors, and Partners&mdash;to support end-user growth.</li><li>
Participate in account mapping, territory planning, and overall business acquisition strategy.</li><li>
Coordinate closely with Enterprise Client Executives to support cross-selling, upselling, and strategic account alignment where applicable.</li></ul><p></p><div><b><br>
Sales Execution, Pipeline &amp; Forecasting</b></div><ul><li>
Own and maintain accurate opportunity pipelines and forecasts within <b>IESOS and CRM systems</b>, updated at a minimum of weekly.</li><li>
Provide reliable forecasting and reporting to sales leadership.</li><li>
Ensure opportunities are pursued and closed in accordance with Company policies, approval processes, and financial guidelines.</li><li>
Support disciplined opportunity qualification, documentation, and go/no-go decision-making.</li></ul><div><b>
Internal Coordination &amp; Delivery Support</b></div><ul><li>
Coordinate closely with Preconstruction, Operations, Legal, Accounting, Marketing, and Finance to support client pursuits and active accounts.</li><li>
Facilitate IESOS Web activities, including opening and maintaining Web IDs as required.</li><li>
Manage coordination of contracts, NDAs, and related legal documentation.</li><li>
Support prequalifications, bids, and proposals as needed.</li><li>
Facilitate job openings and internal handoffs to ensure smooth transition from sales to execution.</li><li>
Resolve client concerns promptly by partnering with internal teams to preserve trust and confidence.</li></ul><div><b>
General Responsibilities</b></div><ul><li>
Build and maintain strong internal relationships that support collaboration and execution.</li><li>
Promote Company culture, values, and brand standards in all interactions.</li><li>
Participate in sales, account, and strategy meetings.</li><li>
Maintain regular and reliable attendance.</li><li>
Perform additional responsibilities as assigned.</li></ul><div></div><div><br>
Performance Goals</div><ul><li>
High client retention and long-term relationship stability</li><li>
Expansion of existing accounts and share of wallet growth</li><li>
Strong customer satisfaction and loyalty</li><li>
Predictable, recurring revenue generation</li></ul><br>
<div></div>
Min: USD $75,000.00/Yr. Max: USD $100,000.00/Yr. Qualifications:<div></div><h2 class="jobSectionHeader"><b><br>
Qualifications</b></h2><div><b>
Education &amp; Experience</b></div><ul><li>
High School Diploma or GED required; Bachelor&rsquo;s Degree preferred.</li><li>
Proven experience in sales, account management, or business development preferred.</li><li>
Experience in telecommunications, low-voltage, construction, or technical services environments is a plus.</li></ul><div><b>
Skills &amp; Capabilities</b></div><ul><li>
Demonstrated ability to develop, grow, and retain client relationships.</li><li>
Strong business development, negotiation, and strategic selling skills.</li><li>
Proven ability to qualify opportunities and manage a sales pipeline.</li><li>
Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook) and comfortable learning CRM, IESOS, and forecasting tools.</li><li>
Ability to interpret sales documents, contracts, proposals, and performance data.</li><li>
Strong organizational skills with the ability to manage multiple priorities.</li><li>
Must meet Company minimum driving standards and be able to travel within branch or regional territory as needed.</li><li>
Ability to learn, use, and support the Company's sales management systems.</li></ul><div></div><div><br>
Personal Attributes</div><ul><li>
Professional, confident, and client-focused with strong executive presence.</li><li>
Clear, persuasive communicator&mdash;written and verbal.</li><li>
Strategic thinker with strong problem-solving and decision-making skills.</li><li>
Highly organized, accountable, and results-driven.</li><li>
Collaborative leader who works effectively across internal teams.</li><li>
Committed to promoting Company culture, integrity, and long-term client success.</li></ul><div></div><h2 class="jobSectionHeader"><b><br>
Career Path</b></h2><ul><li>
Enterprise Client Executive</li></ul>
Minimum Years of Experience: 2-4 License Required: No Minimum Education: High School Overview:<div></div><div><br>
IES is a national provider of industrial products and infrastructure services to a variety of end markets, including electrical, mechanical and communications contracting solutions for the commercial, industrial, residential and renewable energy markets. IES is publicly traded on NASDAQ under the symbol IESC. As of the end of IES&rsquo;s 2024 fiscal year ending September 30, 2024, IES produced over $2.8+ billion in revenue and employed over 9,485 employees at over 131 domestic locations across the United States. IES is an Equal Employment Opportunity Employer: Minorities, Females, Gender Identity, Sexual Orientation, Individuals with Disabilities, Protected Veterans Encouraged to Apply</div>
EEO Statement:
<div><b>
PLEASE NO AGENCY CALLS.</b><br>
NOTE TO ALL AGENCIES: Any unsolicited agency resumes or agency represented candidates that are presented to any IES employee without first having a signed contract between that agency and the IES Talent Acquisition organization will become the property of IES and no fees will be paid.</div><div></div><div><b><br>
EEO &amp; Affirmative Action</b></div><div>
The IES policy on equal employment opportunity prohibits discrimination based on race, color, religion, national origin, sex, age, gender identity, sexual orientation, individuals with disabilities, protected veterans, or any other protected status or characteristic. This policy applies to recruiting, hiring, transfers, promotions, terminations, compensation, benefits, and all other terms and conditions of employment, and also states that retaliation against any employee who files a complaint regarding possible violations of this policy will not be tolerated. IES is also committed to taking affirmative steps to promote the employment of minorities, women, individuals with disabilities, and protected veterans. IES develops affirmative action programs to support its commitment to equal employment opportunity, consistent with company policy and the company&rsquo;s obligations as a contractor to the United States government.</div><div></div><div><br>
View Your Equal Employment Opportunity rights under the law. &quot;EEO is the Law&quot; poster | &quot;EEO is the Law&quot; poster supplement</div><div></div><div><br>
View IES' policy on Pay Transparency Pay Transparency NonDiscrimination Poster</div><div></div><div><b><br>
Disability Accommodation</b></div><div>
IES is an Equal Opportunity/Affirmative Action Employer. IES provides reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veterans' Readjustment Assistance Act of 1974 and Title I of the Americans with Disabilities Act of 1990. Applicants who need accommodation in the job application process should contact the IES corporate office at (713) 860-1500 or any IES office to request assistance.</div><div></div><div><b><br>
IES Participates in E-Verify</b></div><div></div><div><br>
E-Verify Information</div><div></div><div><br>
English/Spanish</div><div></div><div><br>
Right to Work</div><div>
English</div><div>
Spanish</div></div>

Client Development Manager Telecommunications industry

WePlay

<div>
 <p>
  <strong>
   Account Manager - Dubai
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   About WePlay
  </strong>
 </p>
 <p>
  WePlay, part of the rEvolution family, is a global sports marketing agency built to drive measurable business growth. We sit at the intersection of creativity, culture and performance, helping brands and rights holders turn audience attention into commercial impact. We partner with some of the most ambitious organisations in sport to shape how they show up, how they connect with fans, and how they convert that engagement into revenue. Our work spans brand and campaign development, content and production, and performance led media, all connected through a single, outcome focused approach. Operating globally with teams embedded in key markets across Europe, the US, the Middle East and Asia, we combine local cultural understanding with global scale. Our partners include Emirates, adidas, Paris Saint-Germain, UFC, IRONMAN, AC Milan, Major League Cricket and SailGP.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   About the Role:
  </strong>
 </p>
 <p>
  This is an exciting time for WePlay, as we expand our office in Dubai. We have several clients in the UAE region, and this role will play a crucial role in the development and growth of our business.
 </p>
 <p>
  <br/>
 </p>
 <p>
  As an Account Manager, you are the owner of several workstreams, client relationships at the execution level and project delivery. Working with a team, you are responsible for ensuring WePlay is operating efficiently, within scope, and delivering best in class campaigns, including the coordination and management of production shoots where required.
 </p>
 <p>
  <br/>
 </p>
 <p>
  With a client focused mindset, you will collaborate with multi departmental teams to make sure that the campaign is a success. As an Account Manager, you will confidently communicate updates to clients on their projects, spot opportunities for us to improve our partnership and to upsell additional services.
 </p>
 <p>
  <br/>
 </p>
 <p>
  You will lead the Account Executive and provide information, training, and support. Inspiring them with your solutions focused approach to client service, campaign execution, budget management and communication.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Roles &amp; responsibilities:
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Client Services (20% of role)
  </strong>
 </p>
 <ul>
  <li>
   Build strong relationships with client stakeholders at appropriate levels
  </li>
  <li>
   Understand client goals, objectives, and challenges to provide tailored solutions.
  </li>
  <li>
   Support the Account Director to provide analysis of project's performance to clients, sharing your expertise and suggesting any additional services where relevant.
  </li>
  <li>
   Address client inquiries and concerns promptly and professionally.
  </li>
  <li>
   Provide status reports as per clients request and WePlay SOW.
  </li>
  <li>
   Proactively recommend new service opportunities
  </li>
  <li>
   Proactively identify and address potential client concerns.
  </li>
  <li>
   Support Account Director with compelling presentations and pitches to clients.
  </li>
  <li>
   Confident preparing research and bench marking materials.
  </li>
  <li>
   Communicate campaign or platform insights to clients regularly in a clear and compelling manner.
  </li>
  <li>
   Where relevant attend client events to support them as a growth partner and to maintain your knowledge of the needs of the clients.
  </li>
  <li>
   Act as a key point of contact for clients during production shoots, ensuring a professional, solutions-focused experience on set and throughout delivery.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Team Management (20% of role)
  </strong>
 </p>
 <ul>
  <li>
   Organise and participate in regular meetings to maintain open communication within the team about clients, the business and the individuals and actively listen to feedback.
  </li>
  <li>
   Provide regular feedback addressing issues promptly and constructively.
  </li>
  <li>
   Recognise and reward outstanding performance.
  </li>
  <li>
   Provide inspirational leadership to motivate team members.
  </li>
  <li>
   Responsible for performance management and regular 1-2-1 sessions with line reports.
  </li>
  <li>
   Be a positive role model in the team and agency, help cultivate a positive company culture, aligned with the businesses vision and goals.
  </li>
  <li>
   Identify team members strengths and areas for growth. Support professional development through coaching, mentoring, and training.
  </li>
  <li>
   Encourage knowledge sharing and cross-functional teamwork.
  </li>
  <li>
   Hold team members accountable for their responsibilities and commitments.
  </li>
  <li>
   Escalate any concerns to your manager promptly.
  </li>
  <li>
   Ensure compliance with company policies and regulations.
  </li>
  <li>
   Help team members manage their time effectively.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Project Delivery (50% of role)
  </strong>
 </p>
 <ul>
  <li>
   Subject to the scale and complexity of the project, you will be responsible for the successful delivery.
  </li>
  <li>
   Ensure actions are completed promptly, accurately and to a high standard.
  </li>
  <li>
   Collaborate with internal teams such as media planners, creatives, strategists and analysts to deliver integrated campaigns and projects.
  </li>
  <li>
   Monitor campaign performance and make data-driven recommendations for improvements.
  </li>
  <li>
   Ensure you understand the SOW, client budgets and deadlines, and ensure that the work is delivered within budget constraints.
  </li>
  <li>
   Ensure budgets and finance management is documented and following appropriate pacing and spend.
  </li>
  <li>
   Reconcile expenses and ensure the team are aware of time estimates and T&amp;E allowances.
  </li>
  <li>
   Ensure all documentation and reporting is regularly updated.
  </li>
  <li>
   Flag concerns with resourcing to the Account Director whether under or over resourced.
  </li>
  <li>
   Participate in brainstorming sessions and provide direction to creative teams.
  </li>
  <li>
   Ensure the output aligns with the client's brand and messaging and the quality is high.
  </li>
  <li>
   Understand &amp; assess factors affecting media and content performance outside of our campaigns themselves, such as market, economic and cultural events.
  </li>
  <li>
   Collaborate with wider internal specialists to further develop your understanding of the digital media eco-system &amp; its continued evolution.
  </li>
  <li>
   Promptly address any problems and find solutions to keep client deliverables on track.
  </li>
  <li>
   Work closely with creative, production and client teams to ensure all shoot deliverables are aligned to campaign objectives, budgets and deadlines.
  </li>
  <li>
   Support the planning and execution of content shoots, ensuring clear communication, smooth operations and high production standards throughout.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Planning (10% of role)
  </strong>
 </p>
 <ul>
  <li>
   Preparing plans and timelines that support the campaign/project delivery schedule
  </li>
  <li>
   Ensure AD is updated on timeline for delivery and any concerns about delivery escalated.
  </li>
  <li>
   Explore new technologies and platforms to enhance campaign effectiveness.
  </li>
  <li>
   Support production planning by helping to develop shoot schedules, timelines and contingency plans to ensure smooth campaign delivery.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   About you:
  </strong>
 </p>
 <ul>
  <li>
   You have a client centric mind set. You are motivated by best-in-class client service, laser focused on delivery and high-quality output.
  </li>
  <li>
   A highly organised person, happy to manage projects and people.
  </li>
  <li>
   Calm under pressure and considerate to others.
  </li>
  <li>
   You are interested in how sport is shaping culture and enjoy following new trends and learning how technology is transforming marketing.
  </li>
  <li>
   Experience supporting production shoots is desirable.
  </li>
  <li>
   Based in Abu Dhabi or Dubai.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   About the Benefits
  </strong>
 </p>
 <ul>
  <li>
   Competitive salary and performance-based bonuses.
  </li>
  <li>
   Flexible working environment.
  </li>
  <li>
   30 days of holiday per year, plus standard Bank Holidays.
  </li>
  <li>
   Access to WePlay Academy Training and external knowledge shares.
  </li>
  <li>
   Enhanced parental leave policies.
  </li>
  <li>
   Mental wellness support, including access to the Calm App
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Diversity, Equity &amp; Inclusion
  </strong>
 </p>
 <p>
  WePlay is deeply committed to creating an inclusive and diverse workplace where everyone can thrive. We actively encourage applications from candidates of all backgrounds - especially those underrepresented in our industry.
 </p>
 <p>
  <br/>
 </p>
 <p>
  If this role excites you, but you don&rsquo;t meet every single requirement, we still encourage you to apply. The right mindset, ambition, passion and willingness to learn matters just as much as experience.
 </p>
 <p>
 </p>
</div>


Approachable Tax Solutions LLC

<p>CLIENT MANAGER POSITION</p><p>Remote/Hybrid Salary client manager is the core of onboarding client's securely and efficiently for a positive experience while maintaining above and beyond Internal Revenue Code, Federal Law, and State Law standards.</p><p>Making onboarding easy for clients and quick, efficient access to information for the firm is an everchanging innovation to become a more efficient experience for clients while maintaining preventive processes protecting information.</p><p>Using high organization and communication skills to keep a workflow that makes operations streamline seamlessly, this position is the reason clients will love Approachable Tax Solutions LLC.</p><p>It is expected Client Manager will learn future skills in the firm as the firm will be 100% invested in their development.</p><p>Future development will include and is not limited to, tax preparation, tax analysis, tax planning, tax research, and tax representation from individuals to businesses.</p><p>Client Manager has opportunity for a possible path to partnership.</p><p>The firm will be there to answer questions, find answers, and aid our clients along the path of being prepared before tax season rather than after.</p><p>Starting compensation for Client Manager is $35,000. Growth onboarding new clients, client retention, and business revenue analyzed in annual reviews earns Client Manager Salary increases.</p><p>Starting benefits of college tuition payments up to $5,250 per year for the Client Manager.</p><p>Starting benefits off tax season time off and vacation. 3-day workweeks off season, starting benefit of a week vacation that is outside of tax season months January &ndash; April plus September and October Extension season, and flexible workdays in the off season to take care of family and appointments by making a schedule that fits while meeting deadlines and tasks required.</p><p>Health Insurance, Dental, Optical, and Retirement programs offered after 1 year of employment.</p><p>All hardware, software, and training provided by the firm.</p><p>If you are a face and voice clients will love to meet and represent a tax firm that wants clients to build wealth and succeed, this could be for you. Help Approachable Tax Solutions LLC be a solution for taxpayers.</p><p>&quot;Prepared to be Prepared.&quot;</p><p>Responsibilities included but are not limited to</p><p>&gt;Onboarding new clients.</p><p>&gt;Constant review of client database. Correcting data. Logging changes.</p><p>&gt;Adding clients and removing clients as needed for communication systems.</p><p>&gt;Constant security checks and practices, logging, and staying within standards of WISP, Federal, and State Laws.</p><p>&gt;Learn to reach out to new clients and network to find client markets for the firm to serve.</p><p>&gt;Learn to become a tax preparer, Enrolled Agent, and understand tax laws, regulations of IRS, and states over time.</p><p>&gt;Willing to be a trainer of new staff in the future.</p><p>&gt;Willing to learn and upkeep the security and success of the firm</p><p>&gt;Learn to practice organization, communication, efficiency, while being innovative to improve processes.</p><p>&gt;Keep all experiences of firm work secure, nonpublic under section 7216 confidentiality.</p><p>&gt;Upkeep all firm hardware security, software, training, and standards to serve our clients, above and beyond.</p><p>&gt;Follow internal audit check protocols in a timely manner.</p><p>&gt;Keep all firm hardware safe, protected, clean, and maintained.</p><p>&gt;Never use firm assets for personal use.</p><p>&gt;Log in all work activities. Labeling each project to match tasks. Complete tasks by deadlines.</p><p>&gt;Communicate with clients 7 days a week between 9am and 7pm CT. Communication is by secure messaging system, answering emails, and phone calls if a client reaches out with a question.</p><p>&gt;Know the difference between answering a question and providing tax planning services that is a paid engagement.</p><p>&gt;Research for clients' topics such as taxes, tax law, tax credits, tax deductions, and other tax items.</p><p>&gt;Brainstorm with owners of the firm innovative ideas for security, communication tools, database tools, tracking and analysis tools, training tools, onboarding, interviews, workflows, reviews, filings, finalizing, notices, scheduling, and responses.</p><p>&gt;Willing to be present at key meetings in person, from time to time (if travel is required, firm will cover all necessary expenses).</p><p>&gt;Uphold the ethics and standards of the profession of Enrolled Agent even if not currently an EA.</p><p>&gt;Give clients the best experience of onboarding and service in process above and beyond any tax preparation firm to keep them confident and in peace of mind that we will serve them so they can succeed.</p><p>&gt;Never stop communicating, organizing, while remaining productive.</p><p>&gt;Review production metrics and record areas of opportunity.</p><p>&gt;Set goals in line with firm goals, culture, and standards so everyone can be successful.</p><p>Qualifications</p><p>&gt;Outstanding organization and communication skills.</p><p>&gt;Outstanding time management skills.</p><p>&gt;Highest ethical self-accountability.</p><p>&gt;Open to constant change, development, and improvement.</p><p>&gt;Can use Excel, Word, Power Point, Messaging, Text, Smart Phone Android, Edge, Chrome, Fire Fox.</p><p>&gt;How to run virus scans and malware scans.</p><p>&gt;Ethical decision making.</p><p>&gt;Fact base conversationalist.</p><p>&gt;Basic Tax Knowledge for form 1040. More knowledge of businesses Schedule C, E, Form 1120 a plus.</p><p>&gt;Enrolled Agency not required (will train) but is a plus.</p><p>&gt;Accounting Batchelor's Degree is preferred.</p><p>&gt;Database organization, quick access, and encryption.</p><p>&gt;Actively backing up data.</p><p>&gt;Protects and does not miss use any firm asset for personal use.</p><p>&gt;Will abide by company policies, standards, workflows, and ethics.</p><p>&gt;Complete tasks in a timely manner before deadlines.</p><p>&gt;Show respect to all clients and colleagues per the standard of our profession.</p><p>&gt;Bookkeeping software or experience preferred or Financial Accounting education/experience.</p><p>&gt;Can multi -task securely and efficiently.</p><p>Pay: From $35,000.00 per year</p><p>Benefits:</p><ul><li>Bereavement leave</li><li>Continuing education credits</li><li>Employee discount</li><li>Family leave</li><li>Flexible schedule</li><li>Loan assistance</li><li>Opportunities for advancement</li><li>Paid sick time</li><li>Paid time off</li><li>Paid training</li><li>Work from home</li></ul><p>Work Location: Hybrid remote in Franklin, NH 03235</p>

Remote Tax Expert, CPA or EA

Apex Group

<div><p>The Apex Group was established in Bermuda in 2003 and is now one of the world&rsquo;s largest fund administration and middle office solutions providers.</p><p></p><p>
Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide.Your career with us should reflect your energy and passion.</p><p></p><p>
That&rsquo;s why, at Apex Group, we will do more than simply &lsquo;empower&rsquo; you. We will work to supercharge your unique skills and experience.</p><p></p><p>
Take the lead and we&rsquo;ll give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities.</p><p></p><p>
For our business, for clients, and for you</p><p></p><p><b>
Location: </b>Dubai, United Arab Emirates</p><p><b>
Segment:</b> Fund Administration / Open Ended Funds</p><p></p><p><b>
Role Purpose</b></p><p></p><p>
The Vice President/ Senior Account Manager&ndash; Open Ended Fund Administration is a senior client facing and people management role, responsible for the delivery, oversight and continuous improvement of high-quality fund administration services for a portfolio of open-ended hedge fund clients. The role acts as a senior escalation point for clients and internal stakeholders, ensures regulatory and operational excellence, and leads teams across Dubai and Apex Global Support Centres to deliver accurate, timely and compliant outcomes. The role aligns to the Vice President/ Senior Account Manager expectations with accountability for client outcomes, team leadership, operational efficiency and commercial contribution.</p><p></p><p><b>
Key Responsibilities</b></p><p></p><p><b>
Client Delivery &amp; Service Excellence</b></p><ul><li>
Act as the senior point of contact for assigned clients, managing complex client matters, expectations and escalations.</li><li>
Oversee end-to-end delivery of client deliverables including NAV calculations, transfer agency activity, audit coordination, regulatory reporting and client-specific reporting.</li><li>
Ensure consistent adherence to Apex policies, procedures, service standards and regulatory requirements across all client engagements.</li><li>
Proactively identify opportunities to enhance client service delivery and add value through process improvements or expanded service offerings.</li></ul><p></p><p><b>
Technical Oversight &amp; Risk Management</b></p><ul><li>
Provide expert oversight and review of fund accounting activities including portfolio reconciliation, fee calculations (management, performance, equalisation), capital activity and expense accruals.</li><li>
Actively address sub-standard work and ensure corrective action where work does not meet Apex or client expectations.</li><li>
Assess operational, regulatory and reputational risks, taking accountable action to mitigate issues and escalate where required.</li><li>
Support SSAE 18 / SOC control implementation and ongoing compliance in coordination with internal and external auditors.</li></ul><p></p><p><b>
People Leadership &amp; Team Management</b></p><ul><li>
Lead, coach and develop Account Managers, Senior Fund Accountants and Fund Accountants, including first-line managers, ensuring clear objectives, performance feedback and career development.</li><li>
Create a collaborative, inclusive and high-performance team culture aligned with Apex values and leadership expectations.</li><li>
Hold team members accountable for quality, timeliness and conduct, addressing performance issues with timely and constructive action.</li><li>
Support cross-location teamwork with Apex Global Support Centres, facilitating effective communication and shared accountability.</li></ul><p></p><p><b>
Operational Efficiency &amp; Change</b></p><ul><li>
Plan, schedule and manage daily workflows across teams to ensure timely and accurate delivery of all client deliverables.</li><li>
Identify, implement and embed process improvements, automation and system enhancements to improve efficiency, scalability and sustainability.</li><li>
Actively participate in internal projects, new client onboarding, large mandate integrations and change initiatives across the Group.</li></ul><p></p><p><b>
Commercial &amp; Stakeholder Contribution</b></p><ul><li>
Actively coordinate with Apex Global Capability Centres (GCC) in India to ensure timely, accurate and high-quality delivery of fund accounting and operational outputs, with clear ownership, issue tracking and resolution.</li><li>
Work closely with GCC teams to proactively identify, troubleshoot and resolve delivery, quality or timeliness issues within agreed SLAs, escalating where required and driving continuous improvement.</li><li>
Partner with Regional Management, Business Heads and Office Leadership to support day-today office operations, regional initiatives and execution of group priorities.</li><li>
Collaborate closely with Business Development, Sales, and Client Relationship teams to support client onboarding, scope management, pricing discussions, cross-sell initiatives and revenue growth opportunities, in line with regulatory requirements.</li><li>
Maintain strong, constructive working relationships with Compliance, Risk, Governance, Transfer Agency, Tax, Legal and Technology teams to ensure consistent application of Apex policies, risk-based decision making and regulatory compliance.</li><li>
Support accurate and timely billing, invoicing and cash collection, ensuring invoice accuracy, disciplined follow-up and alignment with client SLAs.</li><li>
Contribute to MIS, KPI dashboards and management reporting, providing transparency on service delivery, financial performance, risks, issues and operational metrics.</li><li>
Actively support audit planning and execution, coordinating with internal and external auditors to ensure on-time completion with no major findings.</li><li>
This role is expected to support the effective running of the business and office including but not limited to:</li><li>
Timely and accurate delivery of outputs via GCCs and cross-functional teams.</li><li>
Strong coordination across regional and office teams to deliver group and regional initiatives.</li><li>
High-quality client communication, scope discipline and SLA governance.</li><li>
Commercial contribution through revenue opportunities, cost control and effective resource utilisation.</li><li>
Proactive risk identification, issue resolution and strong governance standards.</li></ul><p></p><p><b>
Skills, Experience &amp; Qualifications</b></p><ul><li>
12&ndash;15 years&rsquo; experience in fund accounting / fund administration, with significant experience in open-ended or hedge fund structures.</li><li>
Strong technical knowledge of NAV preparation, complex fee structures, financial instruments and multi-jurisdictional reporting.</li><li>
Proven people management and leadership experience, including managing managers.</li><li>
Strong understanding of US GAAP and IFRS (as applicable to fund structures).</li><li>
Experience with fund accounting systems (PFS Paxus or equivalent preferred).</li><li>
Professional qualification such as ACCA, CA, CFA, MBA or equivalent preferred.</li><li>
Excellent communication, organisational and stakeholder management skills.</li></ul><p></p><p><b>
Why Join Apex</b></p><ul><li>
Global organisation with strong growth trajectory and international mobility opportunities</li><li>
Clear development pathways aligned to the Apex Professional Development Framework. Opportunity to play a senior leadership role in a growing Middle East fund administration platform.</li></ul><p></p><p>
Disclaimer: Unsolicited CVs sent to Apex (Talent Acquisition Team or Hiring Managers) by recruitment agencies will not be accepted for this position. Apex operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our exclusive recruitment partners.</p></div><p></p>

Senior Account Manager

Red Ventures

<div><p><b>This role requires a hybrid schedule and will be based in our New York City office (Tuesday through Thursday) and work fully remotely on Mondays and Fridays each week.</b></p>
<p><b>
About The Points Guy</b></p>
<p>
The Points Guy is the leading authority on travel, loyalty and smart spending, reaching millions across editorial, video and social platforms. And social media partnerships are a core revenue driver for our business, translating storytelling into measurable results for some of the most recognized brands in travel and finance. As we scale this function in 2026, we're looking for a Social Media Partnerships Manager to help lead campaign execution and elevate the next phase of growth.</p>
<p><b>
The Role</b></p>
<p>
The Social Media Partnerships Manager will own and execute high-impact branded social campaigns from concept through publication. Reporting into the Social Partnerships lead, this role blends creative production, client services and operational oversight in a fast-moving, performance-driven environment.</p>
<p>
This is a role designed for someone who can confidently run campaigns independently, manage multiple workstreams at once and contribute meaningfully to revenue growth. There is a clear path toward Senior Manager based on performance and leadership impact.</p>
<p>
For The Points Guy website click here. Curious how The Points Guy fits into Red Ventures? Click here.</p><p><br>
<b>
What You'll Do:</b></p>
<ul>
<li>Campaign Ownership &amp; Production
<ul><li>Lead end-to-end execution of branded social campaigns across Instagram, TikTok, YouTube Shorts and emerging platforms.</li>
<li>Manage timelines, approvals, asset delivery and cross-functional coordination from kickoff through post-campaign reporting.</li>
<li>Write and edit scripts that translate partner messaging into platform-native storytelling tailored to the TPG audience.</li>
<li>Direct on-camera talent and ensure final deliverables align with TPG's editorial voice and brand standards.</li>
<li>Oversee post-production, working closely with freelance editors and internal video teams to ensure creative quality and timely delivery.</li>
<li>Appear as on-camera talent in partnerships videos as needed.</li>
<li>Capture content in the field when needed, including travel shoots and on-location production.</li>
</ul></li><li>Client &amp; Cross-Functional Collaboration
<ul><li>Serve as a client-facing lead on select campaigns, confidently running calls and managing feedback.</li>
<li>Partner closely with Sales, Editorial, Video, Marketing and Analytics teams to execute seamless, high-performing campaigns.</li>
<li>Support pre-sale ideation and RFP concepting in collaboration with senior leadership.</li>
<li>Maintain organized campaign documentation and workflows to ensure scale and efficiency.</li>
</ul></li><li>Performance &amp; Growth
<ul><li>Track campaign performance, surface insights and apply learnings to future executions.</li>
<li>Identify opportunities for creative testing, production optimization and format innovation.</li>
<li>Contribute to overall social partnerships revenue growth by ensuring consistent, premium execution that drives retention and upsell opportunities.</li>
</ul>
</li></ul><p><b>What We're Looking For:</b></p>
<ul>
<li>5-7+ years of experience in social media, branded content, agency production or client services.</li>
<li>Strong short-form video instincts and deep understanding of platform-native storytelling.</li>
<li>Comfortable writing scripts, directing talent and overseeing edits.</li>
<li>Highly organized with the ability to manage multiple campaigns simultaneously without sacrificing detail.</li>
<li>Confident in client-facing environments and able to navigate feedback with clarity and professionalism.</li>
<li>A strategic thinker who understands how creative execution connects to revenue outcomes.</li>
<li>Experience in travel, finance or performance-driven media is a plus.</li>
</ul>
<p><b>Compensation:</b></p>
<p><i>
This range reflects total cash compensation, which may include base salary only or base salary plus target bonus, depending on the role. Where eligible, equity may also be offered separately and not included below. Actual compensation varies based on location, experience, and qualifications.</i></p>
<ul>
<li>New York City Total Cash Compensation Range: $70,000 - $90,000 per year</li>
</ul>
<p>Additionally, the following benefits are provided by Red Ventures, subject to eligibility requirements.</p>
<ul>
<li>Health Insurance Coverage (medical, dental, and vision)</li>
<li>Life Insurance</li>
<li>Short and Long-Term Disability Insurance</li>
<li>Flexible Spending Accounts</li>
<li>Holiday Pay</li>
<li>401(k) with match</li>
<li>Employee Assistance Program</li>
<li>Paid Parental Bonding Benefit Program</li>
<li>Flexible Paid Time Off (PTO): We believe time to rest and recharge is essential. That's why we offer a generous and flexible PTO policy. Full-time employees accrue 20 days of PTO for a full calendar year annually, with an increase to 25 days after five years of service.</li>
</ul>
<p><b>Who We Are:</b></p>
<p>
Red Ventures is a global portfolio of high-growth companies &mdash; spanning several U.S. businesses,<b> </b>a joint venture in the health services industry,<b> </b>and strategic investments in Europe. Their businesses include The Points Guy, Lonely Planet, Bankrate, the Allconnect Platform, RV Home Client Growth, RV Growth &amp; Transformation, Sage Home Loans Corporation, and more. Across the portfolio, Red Ventures businesses deliver seamless digital experiences for consumers, help Fortune 100 clients solve large-scale digital growth challenges, and create world-class experiences and opportunities for employees. Learn more at redventures.com and follow @RedVentures on LinkedIn and Instagram.</p>
<p>
At Red Ventures, we believe diverse, inclusive teams are better. To help you better understand our core values and beliefs, we encourage you to watch this brief YouTube video: Our Belief Statements. This will give you insight into the principles that guide our work and our commitment to fostering an inclusive environment.</p>
<p>
Red Ventures is an equal opportunity employer that does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or any other basis protected by law. Employment at Red Ventures is based solely on a person's merit and qualifications.</p>
<p>
We are committed to providing equal employment opportunities to qualified individuals with disabilities. This includes providing reasonable accommodation where appropriate. Should you require a reasonable accommodation to apply or participate in the job application or interview process, please contact accommodation@redventures.com.</p>
<p>
If you are based in California, we encourage you to read this important information for California residents linked here.</p><br>
<p></p>
<p>
#TPG<br>
#LI-AF1<br>
#LI-Hybrid</p>
<p>
At Red Ventures, we believe in real human connection. That's why we do not hire someone through text, social media, or email only. As part of the hiring process, you should expect live conversations with RV teammates before any offer is made. Also, keep an eye on the sender: we only use official @redventures.com email addresses at the portfolio level or business specific email addresses (e.g., @thepointsguy.com), not ones like &quot;redventurescareer.com.&quot; We will never ask candidates to send money, buy equipment, or share financial account info during your journey with us. You can always find our open roles on redventures.com&mdash; if you receive a message that seems suspicious, please use redventures.com to verify the opportunity.</p>
<p>
For more, the U.S. Federal Trade Commission has published helpful articles to help individuals learn more about protecting themselves from recruiter scams. If you think you've been targeted, feel free to report it to your local authorities. Stay safe out there!</p><div><p>
Click here for more details regarding the employee privacy policy: https://www.redventures.com/legal/us-emp-privacy-notice
</p><p>Questions about this Privacy Notice can be directed to employeerights@redventures.com. Alternatively, you may raise any questions or concerns to your manager, HR Business Partner, or through the Privacy Team.</p></div></div>

Social Media Manager, Partnerships | The Points Guy

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