client services manager

Nativ Global

<div>
 
 Position Overview
 
 
 
 The Client Services Manager will be responsible for managing and enhancing client relationships and ensuring the successful delivery of projects.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Act as the primary point of contact for key clients, facilitating clear and effective communication between clients and internal teams
 </li>
 <li>
 Build and maintain strong, long-lasting client relationships by understanding their business objectives, challenges, and needs
 </li>
 <li>
 Oversee the planning, execution, and delivery of client projects, ensuring they are completed on time, within scope, and within budget
 </li>
 <li>
 Address and resolve client issues and concerns promptly, ensuring positive outcomes and maintaining client trust
 </li>
 <li>
 Prepare detailed monthly reports on project status, performance metrics, and client feedback, providing insights and recommendations for improvement
 </li>
 <li>
 Identify opportunities for account growth and new business development and support the preparation of proposals and pitches
 </li>
 <li>
 Stay informed about industry trends and client markets to offer valuable insights and recommendations to the internal team and client
 
 
 </li>
 </ul>
 
 Education
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in marketing, Business Administration, Communications, or a related field.
 
 
 </li>
 </ul>
 
 Experience
 
 
 
 <ul>
 <li>
 Minimum 2 years of experience in client services, and mainstream advertising agencies
 
 
 </li>
 </ul>
 
 Skills and Competencies
 
 
 
 <ul>
 <li>
 Can-do Attitude
 </li>
 <li>
 Strong communication and interpersonal skills
 </li>
 <li>
 Proven team management abilities
 </li>
 <li>
 A collaborative and proactive approach
 </li>
 <li>
 Client-focused mindset
 </li>
 <li>
 Excellent organizational and project management skills
 </li>
 <li>
 Proficiency in MS Office (Word, Excel, PowerPoint)
 </li>
 <li>
 Strategic thinking and problem-solving capabilities
 
 
 </li>
 </ul>
 Powered by JazzHR
 
 
 x3nCr8FhkY
</div>

Client Services Manager

Nativ Global Holding Private Limited

<div>Position Overview 
 
The Client Services Manager will be responsible for managing and enhancing client relationships and ensuring the successful delivery of projects. 
 
Responsibilities<ul><li>
Act as the primary point of contact for key clients, facilitating clear and effective communication between clients and internal teams.</li><li>
Build and maintain strong, long-lasting client relationships by understanding their business objectives, challenges, and needs.</li><li>
Oversee the planning, execution, and delivery of client projects, ensuring they are completed on time, within scope, and within budget.</li><li>
Address and resolve client issues and concerns promptly, ensuring positive outcomes and maintaining client trust.</li><li>
Prepare detailed monthly reports on project status, performance metrics, and client feedback, providing insights and recommendations for improvement.</li><li>
Identify opportunities for account growth and new business development and support the preparation of proposals and pitches.</li><li>
Stay informed about industry trends and client markets to offer valuable insights and recommendations to the internal team and client.</li></ul>
Education<ul><li>
Bachelor&rsquo;s degree in marketing, Business Administration, Communications, or a related field.</li></ul>
Experience<ul><li>
Minimum 2 years of experience in client services, and mainstream advertising agencies.</li></ul>
Skills and Competencies<ul><li>
Can-do Attitude</li><li>
Strong communication and interpersonal skills.</li><li>
Proven team management abilities.</li><li>
A collaborative and proactive approach.</li><li>
Client-focused mindset.</li><li>
Excellent organizational and project management skills.</li><li>
Proficiency in MS Office (Word, Excel, PowerPoint).</li><li>
Strategic thinking and problem-solving capabilities.</li></ul>
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Bright Brands

<div>Little Land Pediatric Therapy is seeking a highly organized and family-centered Client Services &amp; Scheduling Manager to lead our scheduling and patient coordination functions. This role ensures that families receive a seamless experience from intake through ongoing therapy by overseeing scheduling operations, patient onboarding, evaluation and plan of care coordination, and communication with clinical teams. 
The Manager will also supervise scheduling staff, oversee patient access processes, and collaborate closely with clinical and administrative leaders to optimize scheduling efficiency and client satisfaction. 
Key Responsibilities 
Scheduling &amp; Patient Coordination
<ul>
<li>Oversee the scheduling of evaluations, recurring therapy sessions, and make-up visits across OT, PT, ST, and ABA.</li>
<li>Manage patient onboarding, intake, and plan of care coordination.</li>
<li>Ensure accuracy and efficiency in scheduling while balancing therapist caseloads and family needs.</li>
<li>Monitor appointment cancellations, no-shows, and reschedules to improve patient retention and utilization.</li></ul> 
Client Services &amp; Family Support
<ul>
<li>Serve as the primary point of contact for escalated family scheduling concerns.</li>
<li>Ensure consistent, family-centered communication across scheduling staff.</li>
<li>Manage incoming referrals from physicians, pediatricians, schools, and community partners.</li>
<li>Partner with the Client Relations team to maintain positive family engagement throughout care.</li></ul> 
Team Leadership &amp; Development
<ul>
<li>Supervise and train scheduling coordinators and support staff.</li>
<li>Provide staff development with emphasis on service excellence and EMR/scheduling accuracy.</li>
<li>Foster a collaborative, positive team culture focused on both efficiency and family satisfaction.</li></ul> 
Process Improvement &amp; Collaboration
<ul>
<li>Work with Clinical Leadership to ensure scheduling aligns with treatment recommendations and compliance standards.</li>
<li>Partner with Marketing and Client Relations teams to support growth initiatives.</li>
<li>Develop and monitor scheduling metrics such as waitlist management, utilization, and cancellations.</li></ul> 
Qualifications
<ul>
<li>Education &amp; Experience: 
<ul><li>Bachelor&rsquo;s degree in Healthcare Administration, Business, or related field preferred.</li>
<li>3+ years of experience in healthcare scheduling, patient coordination, or administrative leadership.</li>
<li>Familiarity with pediatric therapy administration preferred. 
</li>
</ul></li><li>Skills &amp; Competencies: 
<ul><li>Strong leadership and team management skills.</li>
<li>Excellent communication and conflict resolution skills.</li>
<li>Highly organized, detail-oriented, and adaptable.</li>
<li>Proficiency with EMR/scheduling systems, Microsoft Office.</li>
<li>Commitment to providing family-centered care.</li></ul></li></ul> 

Compensation &amp; Benefits
<ul>
<li>Salary: Competitive, commensurate with experience.</li>
<li>Benefits: Health insurance, paid time off, retirement contributions, and professional development.</li>
<li>Other: Opportunities to grow into higher-level leadership roles within a mission-driven organization.</li></ul> 
Why Join Us?

At Little Land and Recess Pediatric Therapy, we believe in providing high-quality, family-centered therapy experiences. As the Client Services &amp; Scheduling Manager, you will play a vital leadership role in ensuring seamless patient access, strong client relations, and smooth day-to-day operations that support both families and clinical teams.</div>

Client Services & Scheduling Manager (Pediatric Therapy)

First Abu Dhabi Bank (FAB)

<div>
 
 First Abu Dhabi Bank is an inclusive environment where each person values the experiences, perspectives, ideas and beliefs of others. We&rsquo;re in a unique position to learn from all our colleagues, combining international experience with deep cultural knowledge and local expertise. At FAB, you&rsquo;ll have the support of your team and a strong relationship with your line manager, who will trust you with responsibility and recognize your good performance. As we embrace different ways of seeing the world, listening to each other and respecting different viewpoints, we grow stronger &ndash; together.
 
 
 
 
 
 
 Job Description
 
 
 
 
 The Manager, Client Services is responsible for assisting the Elite Banking business segments with daily operational matters as well as providing high level of customer service to new and existing clients.
 
 
 
 
 The Manager, Client Services will be embedded with the Sales Team, however they are independent from the Sales function and managed by the Head of Elite Client Support to ensure standardization of services rendered to the front line across all Manager, Client Services. The role is also to convey to the Quality Assurance Team process gaps, opportunities to reduce turnaround time to increase efficiency, reduce errors and enhance controls.
 
 
 
 
 This is a fast paced, office based working environment with persistent pressure to meet deadlines and to handle multiple assignments at any given time.
 
 
 
 
 The Manager, Client Services must :
 
 
 
 <ul>
 <li>
 Be a highly motivated individual with good interpersonal and communication skills (multi-lingual being an advantage)
 </li>
 <li>
 Demonstrate high levels of professional discretion and work ethics as well as having the ability to handle difficult situations/clients in a calm positive manner.
 </li>
 <li>
 Demonstrates a willingness for personal development through ongoing internal and external training programs
 </li>
 <li>
 Adheres to the Banks timings and work structure
 </li>
 <li>
 To support Elite Head and Team Leaders for coordination and administration activities to enable the day-to-day running of Elite unit.
 </li>
 </ul>
 
 
 Generic and Job Specific Accountabilities:
 
 
 
 
 <ul>
 <li>
 Provide high quality &amp; unbiased service to all clients assigned to the RM either by phone, emails or in person in relation to any query or request they have.
 </li>
 <li>
 Client point of contact in the absence of the RM.
 </li>
 <li>
 Provide assistance to the RM&rsquo;s in opening and closing accounts. Performs necessary compliance and KYC checks etc. &amp; ensuring error free submissions. Following up with clients for remediation (documents only) of existing accounts, which has to be achieved within the required timeframe, with the ability to escalate concerns, errors in documentation to the functional manager.
 </li>
 <li>
 Process all clients Transfers/Remittances/FD/FX deals etc. within agreed TAT as per SLA agreements. Obtaining special rates and tracking from end-to-end for successful completion. Monthly MIS report will be generated and escalated to Line manager and Quality Assurance to identify delays in order to enhance the process. SSO should ensure RFT ( Right First Time ) for all submissions.
 </li>
 <li>
 Coordinate with Investment desk, TED, AMO, Custody, Securities for all Investment trades for end-to-end follow up. Monthly MIS on turnaround time with the respective business units to be escalated to the Line Manager and the Quality Assurance team
 </li>
 <li>
 Perform signature verification checks and make call backs as per requirement (if permitted by TL)
 </li>
 <li>
 Liaise with internal stakeholders for any follow-ups
 </li>
 <li>
 Liaise with international branches as and when required (if applicable)
 </li>
 <li>
 Provide clients with updated bank and portfolio statements. MIS on the volume of requests to be provided to the Line Manager and Quality Assurance.
 </li>
 <li>
 Prompt follow-up and delivery of security items e.g. Debit/Credit cards, cheque books, returned cheques. Ensure proper registration and storage of the same. Relevant registers are required to be updated and exceptions to the process is to be escalated to the Line Manager.
 </li>
 <li>
 Logging and continuous follow-up of all customer complaints in the CMS system within the TAT to ensure customer satisfaction. Monthly MIS will be shared with management to monitor and identify any customer complaint trends which can be recommended for corrective action.
 </li>
 <li>
 Update and monitor all trackers daily/weekly/monthly and ensure correct registration of any documents received from clients to maintain audit flow
 </li>
 <li>
 Attend internal/external training as required for business needs as well as personal development
 </li>
 <li>
 Monitor and escalate the ICCS system for the relevant department as requested
 </li>
 <li>
 Assist in mentoring and training other staff whenever possible
 </li>
 <li>
 Provide cover during leave periods for colleagues
 </li>
 <li>
 Strict adherence to Banks policies and procedures, compliance, and regulatory requirements
 </li>
 <li>
 Zero unsatisfactory comments from audit. Complete and timely co-operation with any requests from audit or compliance
 </li>
 <li>
 Willing to move from segment to segment as per management request.
 </li>
 <li>
 Any other additional tasks as assigned by management.
 </li>
 </ul>
 
 
 
 
 
 
 
 Qualifications
 
 
 
 
 
 Job knowledge, Skills and Experience
 
 
 
 
 <ul>
 <li>
 Good understanding of banking products and services.
 </li>
 <li>
 University degree in business/ economics/ marketing or minimum of 3 years work experience in a similar field
 </li>
 <li>
 Ability to work in a team and develop professional relationships over all levels.
 </li>
 <li>
 Excellent interpersonal skills, creative and a self-starter.
 </li>
 <li>
 Good English language skills, both written and spoken, coupled with Arabic would be an advantage. Strong technology skills.
 </li>
 </ul>
</div>

Manager- Client Services

BigOrange Marketing

DIGITAL CLIENT SERVICE MANAGER<ul><li>Position Type: Part time</li><li>Reports To: Director of Client Services</li><li>Location: Cincinnati, Ohio</li><li>Manages Others: No</li><li>Hours: 15-20 hours per week</li><li>Hourly Range: $30-$35 per hour</li></ul>***This is a part time hybrid role in Cincinnati, Ohio, requires some in-office work each week. Only candidates residing in the Cincinnati area will be considered.***ABOUT BIG ORANGE MARKETINGBigOrange Marketing excels in creating websites and comprehensive digital marketing strategies that elevate businesses' visibility, drive tangible results, and optimize time efficiency. As a dynamic and expanding agency, we focus on delivering specialized marketing solutions for sectors such as managed service providers, information technology, manufacturing, residential construction, and home improvement industries.Our expertise lies in crafting impactful websites and executing full-scale marketing services designed to generate leads consistently. The metric of our success is directly linked to the quantity of leads we secure for our clients each month, ensuring we align our achievements with their growth objectives.ABOUT THE ROLEThe Digital Marketing Client Services Manager will be responsible for onboarding new marketing projects and ensuring that projects are moving steadily through our team of writers, designers, client services and developers each week. The Digital Client Services Manager is responsible for managing campaigns and digital projects from initiation through post-launch project review, on time and within budget. The Digital Client Services Manager will also manage the ongoing monthly work to ensure that all deadlines are being met and clients are getting great results.The Digital Marketing Client Services Manager is the person in charge of scoping projects, creating timelines and managing resource allocation to ensure accurate project delivery, and ensuring the final deliverable meets agency and client&rsquo;s expectations. We are looking for a team player who gets things done efficiently and is able to hit the ground running. We'd also like you to have significant digital experience, preferably digital agency experience. Also we will be looking for you to review client analytics monthly, prepare monthly KPI reports and lead client calls for our IT services and manufacturing clients.You should have command of the best practices and trends in all things digital, SEO, development, content marketing, social media marketing and enjoy working with creatives and writers. You must also have played a key role in developing and launching websites.RESPONSIBILITIES <ul><li>CLIENT SERVICE: Promptly addressing client concerns, building reliable relationships, and balancing effective strategies and tactical execution that deliver measurable outcomes that matter to the client&rsquo;s business. Setting reasonable expectations and continuously communicating progress toward goals and managing their budget to ensure the firm's profitability.</li><li>SOCIAL MEDIA MANAGEMENT: Create social media strategies and engagement for our agency and clients' profiles and presence, including Facebook, X, LinkedIn and Google My Business. Regularly writing a month&rsquo;s worth of fun social media posts and recaps of campaigns for 3-5 clients and scheduling once the posts are approved.</li><li>CONTENT CREATION: Writing blog posts, landing pages, web content and emails under direction of our content director. Following best practices for SEO content writing. Writing blog posts and case studies for clients in the technology, construction and manufacturing industries. Writing and testing monthly email newsletters for clients using designated design templates.</li><li>OPTIMIZED DESIGN ASSETS: Ability to update existing design templates, download them, share them while following instructions to compress files and maintain their quality.</li><li>UPDATE WEBSITES: Regularly uploading clients&rsquo; blog posts to their websites using our blog templates and instructions through WordPress and Squarespace.</li><li>PAID ADS: Google Ads copywriting and Google Ads monitoring and management.</li></ul>WHAT YOU NEED TO SUCCEEDThe ideal candidate for this role must excel at juggling timely tasks, managing multiple schedules, and smoothly transitioning between clients and deliverables, all while effectively prioritizing their workload. You should be someone who thrives on planning your day ahead of time, prefers not to rush through tasks, and has a keen eye for detail, ensuring consistency across your work. Staying ahead of schedules and routinely double-checking your work should come naturally to you. You must be ready to dive into tasks hands-on, beyond merely delegating work, showing a proactive and engaged approach to every challenge.Required:<ul><li>A BA/BS degree in Writing, Marketing, or Business</li><li>Previous agency experience is required</li><li>Proven ability to manage multiple projects in a fast-paced environment with experience in website development, digital marketing strategy, and direct experience with WordPress.</li><li>Solid understanding and demonstrated expertise in web design and digital marketing strategies, capable of leading clients toward innovative campaigns.</li><li>Experience managing remote teams of graphic designers and developers across various time zones, with a commitment to daily communication.</li><li>Proficiency in SEO writing, editing, analysis, content planning, and project management, aiming for excellent client results.</li><li>Strong analytical skills for conducting monthly KPI reviews to assess web client progress, challenges, and team productivity.</li><li>Excellent verbal and written communication skills, with an eagerness to learn about clients' industries and needs.</li><li>Ability to manage the lifecycle of multiple projects efficiently, with knowledge in using digital management tools like Buffer, Asana, Harvest, Moz, and Google Analytics.</li><li>1-3 years of professional marketing experience, preferably in an agency setting, with a proactive approach to task and schedule management.</li><li>Highly organized with a strong ability to anticipate and address potential roadblocks proactively.</li><li>Detail-oriented with a preference for planning, consistency, and double-checking work. Openness to hands-on work in addition to delegation.</li></ul>Bonus Skills:<ul><li>Experience in Manufacturing or Information Technology industries greatly preferred.</li><li>Experience with Canva, SquareSpace, HubSpot, Constant Contact, Google Analytics, or familiarity with inbound marketing methodology, content management, and social media management.</li><li>Knowledge in HTML or CSS.</li></ul>Highly Desired:<ul><li>HubSpot certification, or the ability to achieve certification within the first six months of employment.</li><li>Familiarity with using Asana as a project management tool.</li><li>Additional content writing skills are advantageous.</li></ul>WHAT YOU WILL DO<ul><li>Manage assigned clients' web design/development projects and oversee ongoing content and social media marketing plans.</li><li>Analyze client data, conduct regular meetings, and lead calls to review SEO outcomes and client objectives.</li><li>Conduct the initial kick-off call to discuss the website's creative brief with the client.</li><li>Lead weekly calls to gather client feedback and relay necessary adjustments to the web development team.</li><li>Coordinate weekly tasks for team members, setting clear priorities to prevent overload.</li><li>Monitor project budgets to ensure alignment with client goals and expectations.</li><li>Perform quality assurance testing on websites to guarantee functionality throughout the development process.</li></ul>WHAT YOU GET <ul><li>Competitive salary, based on experience, plus professional development opportunities.</li><li>Collaborate and learn from skilled digital strategists, developers, and marketers.</li><li>Flexible scheduling within set weekly hours; option to work from home 2 days/week.</li><li>Opportunities for internal promotion.</li></ul>BigOrange Marketing is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment is decided on the basis of qualifications, merit, and business need.APPLY TODAY! Job Type: Part-timePay: $30.00 - $35.00 per hourExpected hours: 15 &ndash; 20 per weekBenefits:<ul><li>Paid time off</li><li>Paid training</li></ul>Application Question(s):<ul><li>How many years have you worked in a marketing agency environment?</li></ul>Experience:<ul><li>Digital marketing: 2 years (Required)</li><li>Project management: 2 years (Required)</li></ul>Ability to Commute:<ul><li>Cincinnati, OH 45215 (Required)</li></ul>Work Location: Hybrid remote in Cincinnati, OH 45215

Digital Marketing Client Service Manager (Project Manager)

Emirates NBD

<div>In line with the UAE Government&rsquo;s strategy in empowering and developing nationals, Emirates NBD is committed to welcoming the young generation into an innovative, modern and supportive work environment to contribute to the nation's success.
We are looking to find the best UAEN talent to join our ENBD family . 
Organization Unit Purpose
The client services team in corporate banking, supports the corporate relationship team in meeting the expectations of the client and supporting the team for all client matters with respect to Service and operational related requirements. This ensures that Relationship team is focused on revenue generation opportunities and service matters of the clients are managed by the Client Services team.
The team is the point of contact for all Corporate Customers and provide end to end service for all operational related matters. The team also manages the Client queries received directly or referred through coverage to be addressed/resolved. 
The team is responsible to ensure the following:
<ul><li>Establish efficient processes to service the clients resulting in faster TAT, proactive support and satisfied customers.
</li></ul><ul><li>Liaise with other units of the bank mainly being, Trade, Tanfeeth operations, Governance team, Group Compliance, Channels and Implementation team to ensure end to end resolution
</li></ul><ul><li>Ensuring client static and dynamic information is updated efficiently across all data users efficiently. This includes but is not limited to consumption of data points for compliance and regulatory information
</li></ul><ul><li>Full support to the Coverage team with all day to day operational matters, enabling them to focus on direct revenue generating business activities. This include but are not limited to VAT \ Account statements, tracking of payments, referrals management, resolutions to client issues, collaboration with channels \ other units to support clients.
</li></ul><ul><li>Collaborate between BU Governance for compliance and Coverage to ensure the BU has complied with ongoing requirements.
</li></ul><ul><li>Support the BU in collating documentation and resolving all queries, issues with the coverage team.
</li></ul><ul><li>Communicate with client via email/phone and provide support for managing payments and account maintenance related inquiries and requests</li></ul> 
Job Purpose
 The customer service Assistant Manager supports the Relationship Managers - coverage team to ensure that all customer related processes, queries, issues &amp; challenges are handled in an efficient and professional manner within the agreed TATs thereby delivering superior service experience to the customers.
This is a high volume high intensity team and experienced- qualified Assistant manager is key to manage and deal with client queries, escalations and stakeholders within the bank.
The assistant manager also ensures that:
<ul><li>Services are delivered consistently to clients
</li></ul><ul><li>Issues are prioritized in light of the attention required
</li></ul><ul><li>Identify opportunities to automate and make the processes efficient
</li></ul><ul><li>Proactive customer engagement for pre-empted issues such as major system changes.
</li></ul><ul><li>Ensure customers' operational needs and requirements are timely addressed.
</li></ul><ul><li>Minimum engagement of RMs in operational issues- which will help coverage also to gain maximum wallet share of business and generate maximum yield from clients.
</li></ul><ul><li>Knowledge of bank wide systems, processes, products, departments &amp; updates.</li></ul> 
Job Content
Addressing all incoming client queries &amp; issues.
<ul><li>Close follow up with no reminders to resolve client issue.
</li><li>Timely escalation if required for closure.
</li><li>Highlighting the complex issue for permanent resolution.
</li><li>In depth knowledge of banking products.
</li><li>Familiar with systems, policies &amp; departments.
</li><li>Proactivity towards resolution.
</li><li>Proactively identifying issues &amp; managing client expectations
</li><li>Max client engagement.
</li><li>Ability to address cross product client queries- TRADE, online solutions ... etc.
</li>Ensure that clients are on boarded to bank's different solutions &amp; various products: SB-ST, online banking, cash solutions...etc. 
<li>
</li></ul>Constant level of client services
Ensure top class customer service by coordinating with all units involved including trade finance, Treasury , OPC, branches etc. to resolve customer's queries and processing customers' requests in a timely manner. And significant knowledge of banking product. 
<ul><li>
</li></ul>Contribute in process &amp; system improvements.
<ul><li>Highlight the daily challenges impacted client experience &amp; ways to improve the client journey.
</li>Monitoring of the daily repetitive activities (i.e. A.C. Maintenance, compliance referrals...) &amp; highlight any duplication of efforts, quick fixes...etc. 
<li>
</li></ul>Stakeholder Engagement
Coordination on behalf of coverage team with Internal Stakeholders (primarily Group Operations, Tanfeeth, GOPs, and RD) to address RMs &amp; Clients issues. 
<ul><li>
</li></ul>High level efficiency and compliance; fair background of TRADE, Operations &amp; back office.
<ul><li>Ensure all processes are executed as per bank policy
</li><li>Preparation of reports on relevant segment-portfolio for management purposes. CS team activities, challenges.
</li><li>Reporting the critical issues to CS management for further escalation to C&amp;IB Ops risk and senior management &mdash; at the appropriate time.</li> 
</ul>Education
<ul><li>The incumbent will have a degree education as a minimum
</li></ul><ul><li>BBA/MBA/CA</li></ul> 
Experiences
<ul><li>The incumbent will at least 5 years of banking / Financial Industry experience in a recognized regulated market
</li></ul><ul><li>International Banking Experience
</li></ul><ul><li>Experience preferably within C&amp;IB related units (Trade, Cash, Credit, Treasury Products &amp; OPS)
</li></ul><ul><li>Knowledge of banking operations in terms of branch and back office processes</li></ul> 
Knowledge &amp; Skills
<ul><li>Product &amp; Process understanding for Wholesale Banking in general &amp; Analytical skill
</li></ul><ul><li>Credit analysis, trade finance products, operations knowledge
</li></ul><ul><li>Strong managerial skills in order to handle operations/portfolio accounts and to co-ordinate with other units.
</li></ul><ul><li>Proficiency in PowerPoint &amp; Excel
</li></ul><ul><li>Regulatory requirements understanding &mdash; within UAE</li></ul> 
Behavioral Competencies
<ul><li>Taking initiatives and proactive.
</li></ul><ul><li>Team person
</li></ul><ul><li>Positive attitude towards customers, colleagues and superiors
</li></ul><ul><li>Self-starter and Independent.
</li></ul><ul><li>Assertive and confident.
</li></ul><ul><li>Committed to creating a continuous improvement culture within a team and organization.
</li></ul><ul><li>Interpersonal abilities to present a business-friendly image to all internal and external stakeholders.</li></ul></div>

Assistant Manager - Client Services (UAE National)

FCBS

Job details for the Client Manager position in the ECS Department at Flying Colour Tax Consultant LLC (www.flyingcolourtax.com). Location: Media City, Dubai | Type: Full-time, Onsite Working Days: Mon&ndash;Sat | Timings:<ul><li>Mon&ndash;Fri: 9:00 AM &ndash; 6:30 PM GST</li><li>Sat: 9:00 AM &ndash; 4:00 PM GST</li></ul>Key Responsibilities:<ul><li>Manage client portfolio &amp; ensure service delivery</li><li>Upsell/cross-sell services and build client relationships</li><li>Handle client queries and coordinate with internal teams</li></ul>Requirements:<ul><li>Experience in client/account management (preferably in tax/finance/consulting)</li><li>Strong communication &amp; multitasking skills</li></ul>Benefits:<ul><li>Competitive salary + incentives</li><li>Career growth &amp; training opportunities</li></ul>To Apply: Send your updated CV to hrdept2@flyingcolour.com or WhatsApp to +971-52939 6783 along with:<ul><li>Full Name</li><li>Total &amp; Relevant Experience</li><li>Highest Qualification</li><li>Current &amp; Expected CTC</li><li>Current Location</li><li>Notice Period</li><li>Reason for Change</li><li>Brief on Daily Roles &amp; Responsibilities</li></ul>Job Type: Full-timePay: AED4,000.00 - AED6,000.00 per monthApplication Deadline: 27/08/2025 Expected Start Date: 27/08/2025

Client Manager

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