client services manager

BAYADA Home Health Care

<div></div><div>BAYADA Home Health Care has an immediate opening for a Client Services Manager in our Medicare-certified Oahu Visits Home Health Office. If you are looking for an exciting career opportunity in a growing industry, a Client Services Manager could be the position for you. BAYADA believes that our clients and their families deserve home health care delivered with compassion, excellence, and reliability. We want you to apply your energy and skills in this dynamic, entrepreneurial environment and become an integral part of a caring, professional team that is instrumental in providing the highest quality care to our clients.

Build your career with a purpose! 


Client Services Manager &ndash; Home Health

Location: Oahu Visits Office, BAYADA Home Health Care

Salary: $50k per year plus incentives based on performance

Position Summary

The Client Services Manager supports the day-to-day success of our Home Health office by helping coordinate client services, grow and manage a caseload, support field staff, and ensure a high-quality experience for clients and referral partners. This role is designed for a high-potential professional who can operate with increasing independence, provide advanced support across client services functions, and serve as a reliable partner to office leadership in a fast-paced Medicare-certified Home Health environment.

This position acts in accordance with The BAYADA Way and helps ensure compassionate, excellent, and reliable service for clients, families, referral sources, and employees. The role also offers a strong path for continued growth into broader office leadership responsibilities.

Key Responsibilities

Client Service and Caseload Support
<ul>
<li>Help develop, coordinate, and grow a Home Health caseload through strong relationship building and responsive service.</li>
<li>Build trusting relationships with clients and families and serve as a point of contact for service-related questions, concerns, and follow-up needs.</li>
<li>Make outreach calls to clients before start of care and support a smooth onboarding experience.</li>
<li>Handle service inquiries professionally and accurately document referrals and related information in appropriate systems.</li>
<li>Help establish service expectations with clients and payors, including service details, billing arrangements, and issue resolution processes.</li>
</ul>
Scheduling and Coordination
<ul>
<li>Coordinate staffing and scheduling based on clinician competency, productivity, and availability to support quality care and continuity of service.</li>
<li>Monitor assignments after services begin and follow up proactively to support client, family, and employee satisfaction.</li>
<li>Help minimize unnecessary staffing changes and maintain reliable service coverage.</li>
<li>Serve as a facilitator among clients, families, clinicians, physicians, case managers, and office staff to support coordination of care.</li>
</ul>
Office Operations and Service Processing
<ul>
<li>Support billing and service-processing activities, including physician order follow-up, documentation coordination, and timely flow of information needed for payroll and billing.</li>
<li>Maintain accurate records, notes, and communications to support continuity, compliance, and service excellence.</li>
<li>Monitor caseload and operational metrics and help office leadership identify trends, barriers, and opportunities for improvement.</li>
</ul>
Field Staff and Team Support
<ul>
<li>Partner with office leadership and clinical partners to support field staff performance, engagement, and retention.</li>
<li>Assist with call-outs, urgent staffing needs, office workflows, and general administrative support as needed.</li>
<li>Provide dependable backup support to Client Services leadership and contribute to a collaborative, team-first office culture.</li>
<li>Participate in office meetings, company initiatives, and special projects that strengthen office performance and client experience.</li>
</ul>
Advanced Associate Expectations
<ul>
<li>Operate with a higher level of autonomy, judgment, and accountability than an entry-level associate while continuing to develop toward future leadership opportunities.</li>
<li>Take ownership of more complex coordination tasks, escalations, and cross-functional follow-up within the Home Health office.</li>
<li>Help reinforce best practices around responsiveness, organization, follow-through, and service excellence across the team.</li>
</ul>
Qualifications
<ul>
<li>College Degree required or equivalent healthcare experience.</li>
<li>Demonstrated strong interpersonal, communication, and relationship-building skills.</li>
<li>Proven record of goal achievement and ability to manage multiple priorities in a fast-paced environment.</li>
<li>Prior healthcare, home health, Medicare, client services, recruiting, or scheduling experience strongly preferred.</li>
<li>Strong sense of urgency, follow-up, organization, attention to detail, and comfort with technology and office systems.</li>
<li>Ability to work collaboratively, use sound judgment, and communicate effectively with clients, families, field staff, and internal partners.</li>
</ul>
Preferred Characteristics
<ul>
<li>Growth-oriented professional with the potential to move into broader office leadership over time.</li>
<li>Calm, service-minded problem solver who can balance client needs, employee support, and operational priorities.</li>
<li>Committed to representing BAYADA with compassion, excellence, and reliability in every interaction.</li>
</ul>
Why This Role Matters

BAYADA Home Health provides Medicare-certified nursing, therapy, and related services that help adults and seniors remain safe and supported at home. In the OAV office, the Client Services Manager plays an important role in helping clients start services smoothly, supporting clinicians in the field, and ensuring the office delivers an experience that reflects The BAYADA Way every day. 


#LIRX

#JoinBAYADA-RX<div> 
As an accredited, regulated, certified, and licensed home health care provider, BAYADA complies with all state/local mandates.

BAYADA is celebrating 50 years of compassion, excellence, and reliability. Learn more about our 50th anniversary celebration and how you can join in here.

BAYADA Home Health Care, Inc., and its associated entities and joint venture partners, are Equal Opportunity Employers. All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, age, disability, pregnancy or maternity, sexual orientation, gender identity, citizenship status, military status, or any other similarly protected status in accordance with federal, state and local laws. Hence, we strongly encourage applications from people with these identities or who are members of other marginalized communities.</div></div>

Client Services Manager, Home Health

Cedars-Sinai Medical Center

<div><div><div><div>Job ID 16608 Location Los Angeles, California, United States Job Category Strategic Plan / Business Dev Date posted 07/29/2026
</div></div><div>
</div></div><div><h2 class="jobSectionHeader">Job Description</h2>
Align yourself with an organization that has a reputation for excellence. Cedars-Sinai was tied for #1 in California in U.S. News &amp; World Report's &quot;Best Hospitals 2024-25&quot; rankings, and it's all thanks to our team of 14,000+ remarkable employees!
What you will be doing in this role:
The Revenue Cycle Client Services Manager oversees and manages client relationships with Physician Billing Services (PBS) in all areas of the Revenue Cycle. Coordinates responses to client concerns/issues effectively with the PBS Management team. Duties include:
<ul><li>Coordinates all on-boarding activities related to the revenue cycle for new providers including but not limited to: understanding of services to be provided, charge documents, EMR and Practice Management system set up, workflows for charge capture identified and documented, time of service collection process, and client expectations.</li>
<li>Has a good understanding of services provided by the client and how these services are accurately billed to payers.</li>
<li>Functions as the primary point of contact for the client to front-end revenue cycle issues and helps streamline business operations as they relate to the revenue cycle. Works collaboratively with coding/compliance departments to ensure providers are receiving appropriate training and feedback.</li>
<li>Works in close partnership with the operational management team and all PBS departments in order to be proactive in assuring successful charge entry, resolution of accounts receivable and patient satisfaction.</li>
<li>Guides and participates with appropriate PBS management team members in conducting &ldquo;special projects&rdquo; as requested by the client.</li>
<li>Participates in monthly management meetings to organize, coordinate and enhance service functions and provides monthly Client Activity Summaries and Progress Reports to Executive Management.</li>
<li>Maintains regular communications with Coding Department to monitor APCs and resolves subsequent coding issues.</li>
<li>Supports Operations as appropriate in calls or face-to-face meetings on behalf of clients to resolve reimbursement issues with difficult payers.</li>
<li>Handles in a professional and confidential manner all correspondence, documentation, and files Personnel Management. Responsible for managing personnel, including the preparation of employee performance reviews; job interviewing and hiring; determination of raises, promotions, transfers, and terminations.</li>
<li>Manages daily activities, including determining specific employee work assignments. Reviews employee activities for completeness, accuracy, and effectiveness, adjusting staff workload and/or monitoring staff productivity.</li>
<li>Counsel's employees regarding work, attendance, etc. as appropriate, and within departmental guidelines analyses reports on, and provides recommendations for billing, collection, and accounts receivable results, such as A/R aging, volumes and trends.</li>
<li>Recommends Epic system changes as appropriate, documents monthly trends for the key performance indicators of aging days, charges, revenue, denials trend and quality reviews. Includes analysis of these trends and action plans for resolution, as appropriate.</li>
<li>Understands trends and issues affecting collections for overall divisions as well as specific physicians; compiles research and reports for director and physicians accurately and timely.</li>
<li>Prepares and delivers oral and written presentations to PBS Director and client, keeps employees advised of client issues and concerns. Communicates in a clear, effective, and timely manner.</li>
<li>Attends monthly or quarterly meetings with Departmental Managers and Supervisors to discuss client progress. Works closely with other Supervisors and Managers to resolve issues identified during report analyses, and to decide upon future plans of action.</li>
</ul>*Approved Remote States: Arizona, California, Colorado, Florida, Georgia, Minnesota, Nevada, Oregon, Texas*
<h2 class="jobSectionHeader">Qualifications</h2>
Requirements:
A minimum of 5 years of hands on medical (physician) billing experience, with full understanding of all aspects for pro-fee revenue cycle including reimbursement and A/R management or the equivalent required.
A minimum of 5 years of experience and a working knowledge of CPT and ICD-10 coding, as well as State and Federal regulations and guidelines required.
High School Diploma or GED required. Bachelor's degree in healthcare, business management, finance, economics, hospital administration or a related major preferred.
Why work here?
In addition to offering outstanding benefits including paid time off and a 403(b)m we take pride in hiring the best, most passionate employees. Our accomplished staff reflects the culturally and ethnically diverse community we serve. They are proof of our commitment to creating a dynamic, inclusive environment that fuels innovation.
</div><div><div>Req ID 16608</div> <div>Working Title Client Service Manager (Professional Revenue Cycle)</div> <div>Department CSRC PB - Group 3 CSMCF</div> <div>Business Entity Cedars-Sinai Medical Center</div> <div>Job Category Strategic Plan / Business Dev</div> <div>Job Specialty Sales</div> <div>Overtime Status EXEMPT</div> <div>Primary Shift Day</div> <div>Shift Duration 8 hour</div> <div>Base Pay $93,600.00 - $163,800.00</div></div></div>
 <div><div><h3 class="jobSectionHeader">Diversity and Inclusion at Cedars-Sinai</h3>
We are caretakers and innovators committed to the pursuit of equitable healthcare. But health equity is not possible without representation. Our commitment to diversity goes beyond demographics or checking boxes. Our people must reflect the diverse identities, experiences and geographies of the communities and patients we serve &ndash; because that&rsquo;s what our patients, colleagues and communities deserve Quality Care and Research&mdash;For All, By All.
</div><div><h3 class="jobSectionHeader">Our compensation philosophy</h3>
We offer a competitive compensation package for our employees. The base pay range shown generally applies to the greater Los Angeles area and may vary based on work location. Our range takes into account the wide range of factors that are considered in making compensation decisions, including knowledge/skills: relevant experience and training, education/certifications/licensure; and other business and organizational factors. The base pay range does not include any incentive payments that may be applicable to a role. Pay Transparency Non-Discrimination Provision (PDF) .
</div><div><h3 class="jobSectionHeader">Cedars-Sinai is an Equal Employment Opportunity employer.</h3>
Cedars-Sinai does not unlawfully discriminate on the basis of the race, religion, color, national origin, citizenship, ancestry, physical or mental disability, legally protected medical condition (cancer-related or genetic characteristics or any genetic information), marital status, sex, gender, sexual orientation, gender identity, gender expression, pregnancy, age (40 or older), military and/or veteran status or any other basis protected by federal or state law. If you need a reasonable accommodation for any part of the employment process, please contact us by email at Applicant_Accommodation@cshs.org and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.
Cedars-Sinai will consider for employment qualified applicants with criminal histories, in accordance with the Los Angeles Fair Chance Initiative for Hiring.
At Cedars-Sinai, we are dedicated to the safety, health and wellbeing of our patients and employees. This includes protecting our patients from communicable diseases, such as influenza (flu). For this reason, we require that all new employees receive a flu vaccine based on the seasonal availability of flu vaccine (typically during September through April each year) as a condition of employment, and annually thereafter as a condition of continued employment, subject to medical exemption or religious accommodation. For the same reason, you may also be required to receive other vaccines as a condition of employment. Cedars-Sinai reserves the right to make modifications to its required list of vaccines as required by law and/or policy.</div></div>

Client Service Manager (Professional Revenue Cycle)

Suite Life Residential Property Care Services L.L.C

We are looking for a proactive and results-driven Account Manager to manage and maintain strong relationships with clients in Abu Dhabi. The successful candidate will be responsible for ensuring client satisfaction, overseeing service delivery, addressing operational concerns, identifying business opportunities, and acting as the key point of contact between clients and internal teams.Key Responsibilities<ul><li>Manage day-to-day relationships with assigned clients and act as the primary point of contact for all account-related matters.</li><li>Build and maintain strong, long-term relationships with clients, stakeholders, and key decision-makers.</li><li>Understand client requirements and ensure services are delivered in accordance with agreed SLA, KPI, and contractual requirements.</li><li>Conduct regular client meetings and site visits to review service performance, operational concerns, and upcoming requirements.</li><li>Coordinate with Operations, HR, Finance, IT, HSE, and other internal departments to ensure timely resolution of client requirements.</li><li>Monitor account performance, service quality, customer satisfaction, and overall contract compliance.</li><li>Handle and resolve client complaints, escalations, and operational issues professionally and within agreed timelines.</li><li>Prepare and submit weekly and monthly account reports, performance updates, and action plans to management and clients.</li><li>Monitor contractual obligations, service scope, manpower requirements, and additional client requests.</li><li>Identify opportunities for upselling, cross-selling, contract extensions, and additional services within existing accounts.</li><li>Support the preparation of quotations, proposals, commercial offers, and contract renewals in coordination with the Business Development and Commercial teams.</li><li>Maintain accurate records of client communications, meetings, complaints, action plans, and account documentation.</li><li>Follow up on outstanding payments and coordinate with the Finance Department regarding account receivables when required.</li><li>Monitor market and competitor activities and provide relevant feedback to management.</li><li>Participate in client presentations, business reviews, negotiations, and tender-related meetings when required.</li><li>Ensure all client-related activities comply with company policies, procedures, and applicable UAE regulations.</li><li>Support management in maintaining high standards of client satisfaction and retention.</li></ul>Candidate Profile<ul><li>Bachelor's degree in Business Administration, Management, Marketing, Hospitality, or a related field is preferred.</li><li>Minimum 3 years of experience in Account Management, Client Relations, Operations, or a similar role.</li><li>Experience in parking, valet, facilities management, hospitality, property management, or service-based industries is highly preferred.</li><li>Strong experience in client relationship management and contract/service delivery.</li><li>Excellent command of English, both written and verbal.</li><li>Arabic-speaking candidates will have an advantage.</li><li>Strong negotiation, communication, presentation, and interpersonal skills.</li><li>Excellent problem-solving and conflict-resolution abilities.</li><li>Strong commercial awareness with the ability to identify business opportunities.</li><li>Proficient in MS Office, Excel, PowerPoint, and reporting tools.</li><li>Ability to work independently, manage multiple accounts, and meet deadlines.</li><li>Willingness to travel within Abu Dhabi and other UAE locations when required.</li><li>UAE driving license is preferred.</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>Willing to work in Abu Dhabi</li></ul>Experience:<ul><li>Account Manager: 3 years (Required)</li></ul>License/Certification:<ul><li>UAE Driving License (Required)</li></ul>Work Location: In person

Account Manager

Pinal Gila Council for Senior Citizens

OverviewCentral Arizona Aging is seeking a dedicated and compassionate Case Manager to join our team. This position performs case management activities of moderate difficulty for routine to difficult clients, following general case management standards and practice guidelines which include: screening clients for appropriateness for the program/eligibility; assessing the functioning, conditions and needs of clients; clarifying client expectations and working with clients to develop individual service/care plans; arranging and ensuring that services and other help are provided and utilized effectively.Duties &amp; Responsibilities<ul><li>Perform case management activities including: intake, initial eligibility assessment and on-going assessment, service/care plan development and implementation, service/care plan monitoring, reassessments and service/plan closures.</li><li>Authorize and monitor services provided.</li><li>Maintain client records in compliance with contract, CAA, State and Federal requirements.</li><li>Prepare reports and statistical data as assigned to ensure compliance with contract, CAA, State and Federal requirements.</li><li>Provide case management at the request of and with informed consent of the clients, while striving to honor the values and preferences of the client.</li><li>Complete a comprehensive assessment, using approved assessment tools and following contracted guidelines and CAA policy, of the client's functional and cognitive capacity and limitations, needs, strengths, abilities, and resources. Synthesize this information to determine the client's need for services, support, and resources.</li><li>Develop and individualized service/care plan, based on the assessment, which reflects the client's values and preferences, including a list of problem-oriented goals and services (both formal/informal and/or paid/unpaid) used to achieve the identified mutually agreed upon goals.</li><li>Case conference with providers to assure that client needs are being met according to identified goals.</li><li>Maintain accurate and timely documentation of case notes and activities as identified in contract, CAA policies, and State and Federal regulations.</li><li>Participate in CAA staff meetings and as assigned other agency meetings. As assigned, participate in community outreach activities, continuing education opportunities and other activities as determined appropriate to benefit the service.</li></ul>Minimum Qualifications<ul><li>A bachelor's degree from an accredited college in a field related to case management such as social work, nursing, public health or other human services related field. Comparable professional knowledge, skills, and abilities that documents 4 years of experience specific to case management may be substituted for the degree. Case management training may include psychosocial assessment of clients; interdisciplinary care coordination; monitoring of health and social service delivery to maximize efficiency/cost-effectiveness; knowledge of resources available to target populations; development and utilization of client-centered care plans; data privacy and confidentiality.</li></ul>Knowledge, Skills and Abilities<ul><li>Knowledge of case management principles and practices. Skill to interview clients and prospective clients. Ability to establish and maintain effective working relationships with employees, other agencies and the public; to communicate effectively verbally and in writing and the ability to follow written and verbal instructions. Knowledge and application of Basic English, grammar, spelling and composition, bi-lingual (Spanish) is a plus. Ability to type and knowledge of Microsoft Office. Must have Level 1 Fingerprint Clearance Card and able to pass Central Registry background check, 36-month clean driving record. Ability to work with people of various age groups and backgrounds.</li></ul>Pay: $20.03 per hourBenefits:<ul><li>403(b)</li><li>Dental insurance</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Work Location: In person

Case Manager

VanCleef-Aprels

<div>Who are we?
A High Jewelry Maison with a strong heritage who promotes exceptional know-how in an enchanting and creative environment. Our Maison is looking for talented individuals who contribute to developing and transmitting their expertise with care and no compromise. At Van Cleef &amp; Arpels you will be surrounded by passionate experts and will contribute to many new projects which allows our Maison to regularly reinvent itself. At Van Cleef &amp; Arpels, we are proud to hire talents from many different backgrounds and experiences. We believe that when diversity and inclusion are fully embraced and empowered, creativity and knowledge emerge to deliver excellence.
Are you a good match?
You have strong experience in client service and are passionate about delivering an exceptional client experience. You demonstrate excellent communication and interpersonal skills, with the ability to build and nurture relationships with clients and internal stakeholders.
You are highly organized, client-oriented and able to work independently with minimal supervision. You demonstrate sound judgment, sensitivity to client needs and a strong knowledge of products and service processes. 
 
What are we expecting from you?
As a Client Service Manager, you will receive and process customer orders, inquiries and complaints with precision and efficiency, while maintaining ongoing relationships with clients and sales teams and ensuring a seamless communication link. 
 
In this role, you will:
<ul><li>Maintain and nurture ongoing relationships with select clients and sales teams.
</li><li>Utilize in-depth knowledge of products, availability, sales territories and client profiles to provide tailored support.
</li><li>Provide advanced product and service information, addressing complex client questions with expertise.
</li><li>Record and process custom and special orders, coordinating with relevant teams to ensure timely delivery.
</li><li>Respond promptly and appropriately to advanced issue escalations, securing managerial approvals when necessary.
</li><li>Initiate contact with allocated clients to develop new relationships and act as the primary point of contact for resolving queries and complaints.
</li><li>Schedule follow-up actions and meticulously enter relevant information into the CRM system to maintain high-quality data for client retention and business development.
</li><li>Conduct detailed client interviews to clarify requirements and gather comprehensive client information.
</li><li>Deliver exceptional service to encourage continued use of the Maison&rsquo;s products and services.
</li><li>Adhere to organizational policies, procedures and relevant regulatory codes, seeking authorization for any deviations.
</li><li>Engage in continuous professional development through assessment, training and coaching, while staying informed about industry best practices and technological advancements.
</li><li>Demonstrate the ability to work independently as an experienced practitioner with minimal supervision.
</li><li>Exhibit a strong commitment to diversity and inclusion in all interactions and responsibilities. 
</li></ul>More than a role&hellip; We recruit for a career!
By joining Van Cleef &amp; Arpels, you will be part of a Maison where employee career development is at the heart of our ambition.
You will be immersed in our enchanting universe and benefit from comprehensive training on our history, know-how and creations, while developing your expertise alongside passionate and talented teams. 
 
The Recruitment Process
Apply online.
If your profile matches our search, you will be contacted by our Talent Acquisition team for an introductory conversation.
You will then meet with the relevant Hiring Manager and key stakeholders as part of the interview process.
Otherwise, you will receive an email informing you that your application has not been successful.</div>

Client Service Manager

Ed Castro Landscape Inc

<div><div><div><h2 class="jobSectionHeader">Work With The Best</h2></div></div><div><div>
We are building the premier outdoor living company in the country by creating a &ldquo;family of family companies&rdquo; across the nation. Now you can build your landscaping career with the best, working in one of our many company locations nationwide. Learn from the top experts in the field and work on some of the country&rsquo;s largest and most complex landscape projects. Take advantage of opportunities to share and exchange best practices across our network. The opportunities are endless.</div></div><div>
POSITION SUMMARY: Krause Landscape is seeking a dedicated Landscape Account Manager to be the primary point of contact for our maintenance clients. This role is responsible for nurturing client relationships from initial sale through ongoing weekly maintenance, driving new business, and increasing department revenue by delivering exceptional customer service. You will manage client needs and requests, ensuring satisfaction and fostering long-term partnerships.
RESPONSIBILITIES AND DUTIES:<ul><li>
Maintain established sales volume by keeping current with client needs, changing trends, and competitors; increase sales by following up on new leads and prospective clients.</li><li>
Initiate and attend all preliminary and subsequent Maintenance client presentations and meetings.</li><li>
Participate in onsite visits and walkthroughs with the client to ensure needs are being met.</li><li>
Inform clients of relevant issues regarding their property and involve them in relevant decision making.</li><li>
Follow the sales process (i.e. using Maintenance agreements, dissemination of information to admin and production, etc.).</li><li>
Manage all communication and correspondence with current and prospective clients, ensuring a &ldquo;One Point of Contact.&rdquo;</li><li>
Recommend and advise clients on additional services or enhancements.</li><li>
Oversee and guide weekly maintenance and enhancements to ensure results will exceed client expectations and enhance Mariani&rsquo;s reputation.</li><li>
Assists in the scheduling of jobs with the Production Coordinators.</li><li>
Maintain accurate records and documentation (i.e. client history, sales reports, client contact list, etc.)</li><li>
Initiate and approve all necessary work orders and change orders necessary to communicate with the maintenance department.</li><li>
Prepare proposals, renewals, and contracts using appropriate standard templates.</li><li>
Monitor the billing process and Accounts receivable.</li><li>
Work with the Crew Leaders to ensure any desires or information expressed by the client is completed accurately.</li><li>
Communicates with Administrative Support team, Accounting Team, Production Coordinators, and Crew Leaders as required to update project status.</li></ul>
QUALIFICATIONS:<ul><li>
 2+ years sales experience, preferably in the landscape industry.</li><li>
Demonstrate exemplary knowledge of landscape terminology, plant materials, and installation techniques.</li><li>
Previous experience as a Client Representative, Production Coordinator, or Crew Leader preferred.</li><li>
Ability to work in a team environment, and independently, including taking direction and constructive feedback from team members, as well as providing feedback to other team members.</li><li>
Demonstrate flexibility to perform duties wherever volume deems it necessary.</li><li>
Minimize non-productive time and fill slow periods with activities that will enable you to prepare to meet the future needs of internal and external clients.</li></ul></div><div> 
THE PERKS:</div><div><ul><li>
401(k) plan with company match</li><li>
Medical insurance</li><li>
Dental insurance</li><li>
Vision insurance</li><li>
FSA/HSA</li><li>
PerkSpot</li><li>
Long-Term Disability and Life Insurance</li><li>
Paid time Off</li><li>
Tuition Reimbursement (after one year of service)
</li></ul></div>Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Mariani Enterprises, LLC is proud to be an equal opportunity employer and does not discriminate in employment with regard to race, color, religion, national origin, citizenship status, ancestry, age, sex (including sexual harassment), sexual orientation, marital status, physical or mental disability, military status or unfavorable discharge from military service or any other characteristic protected by law.</div>

Landscape Account Manager

Woodside on the Move Inc.

About Woodside on the MoveWoodside on the Move (WOTM) is a grassroots community organization dedicated to making Woodside and surrounding Queens&rsquo; neighborhoods a better place to live, learn, and do business. Building on a 50-year track record of neighborhood revitalization and community development programs, our work includes one-on-one constituent casework, community organizing, after-school and summer camp, adult education, and public events. The Housing Case Manager position requires a highly motivated professional with exceptional organizational and strategic planning capabilities to enhance our operational efficiency.Requirements: ● Associates or Bachelors degree in relevant field● 1-2 years of relevant experience in social service, casework or client services● Work experience of 5+ years can be substituted for education● 3+ years of professional experience in case management and/ or counseling in affordable housing, housing development or real estate management can be substituted for education● Strong written, verbal, and interpersonal skills● Knowledge regarding the following:Rent RegulationsRent HistoryEviction PreventionMCIs and IAIsHousing CourtEnrollment in programs such as SCRIE, HEAP, DRIE● Ability to write and record case notes to properly document client services● Must be computer-literate and must have knowledge of Microsoft Office applications and/ or Google SuiteScope of position: Under the direction of the Director of Operations, the Housing Case Manager will be responsible for providing direct housing casework services to clients. The Housing Case Manager will process the intake of clients, maintain and manage a caseload, be responsive with follow-ups to clients, provide assistance to clients in obtaining various government subsidies and resources. Additionally, the Housing Case Manager will provide referrals for legal support. The Primary Duties and Responsibilities are outlined below:Responsibilities:● Case work○ Support and conduct in-take of clients○ Manages and works through an established caseload○ Assess clients&rsquo; needs and develops an individualized plan to secure safe and permanent housing and/or eligibility for social services○ Assist clients in completing housing applications and helps to process applications such as; Housing Connect, SCRIE, DRIE, One-Shot Deal, Section 8 and all other housing programs that may be relevant○ Works closely with State and City-Agencies such as, but not limited to; the Department of Finance (DOF), Human Resources Administration (HRA), Department of Social Services (DSS) and community-based organizations that help to provide housing assistance○ Ability to research rent history in order to assess any rent payment discrepancies if needed, by processing proper requests to New York State Division of Housing and Community Renewal (DHCR)● Strategy + Reports○ Provide housing related material/information for communication purposes to our Programming Team○ Maintains and oversees all data collection regarding outcomes of cases and general information to help create bi-annual reports● Community Resources○ Develop and maintain a database of resources, including a listing of brokers, landlords, and management companies, Community-Based Organizations, Community Partners and any other institution that provides resources to assist community members○ Engage in community outreach efforts to identify housing opportunities and/ or provide housing resources○ Participate in meetings with prospective brokers and landlords● Responsible for ensuring a safe, caring environment for clients of WOTM● Ability to travel to events as neededPreferred Qualifications: ● Relevant professional experience in community affairs, working with diverse low-income and elderly populations● Experience with landlord and tenant mediation● Experience in public policy, urban planning, economic development, or affordable housing.● Ability to work in a fast-paced environment. Demonstrated ability to contribute effectively within a collaborative, mission-driven team environment.● Possesses a positive professional demeanor and strong interpersonal skills to foster a productive workplace culture.● A proactive problem-solver with a proven capacity for self-directed work and cross-functional cooperation.● Bilingual, Spanish preferred.● Proven commitment to social justice and racial equity.Salary: $30 an hour. Monday through Friday, some weekends, and evenings if necessary. This position is Full-time with a health benefits package.This job description in no way states or implies that these are the only responsibilities of the individual in this job Management may assign additional duties at any time.Physical Demands and Working Environment: The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential job functions. ● Environment: Work is performed primarily in a standard community environment with extensive contact with individuals in the community, often in close physical contact. Vision: Close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.● Physical: Primary functions require sufficient physical ability and mobility to walk, within varying temperatures, and in an office setting; to stand or sit for prolonged periods of time.● Occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight (up to 40 pounds)● Operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; and to verbally communicate to exchange information.● No climbing of ladders or other devices.● Move up and down stairs with limited difficulty.● Hearing: Hear in the normal audio range with or without correction.Woodside on the Move is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, marital status, veteran status, or any other protected characteristic as outlined by federal, state, or local laws.Pay: $30.00 per hourBenefits:<ul><li>Dental insurance</li><li>Health insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Application Question(s):<ul><li>Do you have experience in housing?</li></ul>Work Location: In person

Case Manager - Housing

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