client services manager

HexaClicks

HexaClicks is a fast-growing digital marketing agency providing marketing services for clients in the US region. We believe in delivering exceptional value through creativity, innovation, and client-focused strategies.Role OverviewWe are looking for a proactive and client-oriented Accounts Manager (Client Success) to join our team. In this role, you will be the primary point of contact for our clients, responsible for understanding their requirements, managing communication, and ensuring their needs are effectively translated to the fulfillment teams.The ideal candidate will have strong communication skills, digital marketing knowledge, and the ability to build lasting client relationships while driving satisfaction and retention.Key Responsibilities<ul><li>Act as the main liaison between clients and internal teams (fulfillment/operations).</li><li>Build and maintain strong, long-term client relationships.</li><li>Understand client requirements, business goals, and marketing needs.</li><li>Communicate client feedback, requirements, and expectations clearly to the fulfillment team.</li><li>Answer client queries in a timely, professional manner and provide guidance where needed.</li><li>Monitor campaign progress and ensure deliverables meet client expectations.</li><li>Identify opportunities to upsell/cross-sell additional services.</li><li>Maintain client records, communication logs, and progress reports.</li><li>Ensure high client satisfaction, retention, and overall account growth.</li></ul>Requirements<ul><li>Bachelor&rsquo;s degree in Business, Marketing, Communications, or a related field.</li><li>2&ndash;3 years of experience in Account Management, Client Services, or Client Success (preferably in a digital marketing agency).</li><li>Solid understanding of digital marketing services (SEO, Social Media, Paid Ads, Email Marketing, etc.).</li><li>Excellent communication and interpersonal skills (both verbal &amp; written).</li><li>Strong problem-solving and conflict resolution abilities.</li><li>Ability to manage multiple clients and projects simultaneously.</li><li>Strong organizational and time-management skills.</li></ul>Employment Type: Full-Time Timings: 5 PM - 2 AMJob Type: Full-timePay: Rs80,000.00 - Rs100,000.00 per monthWork Location: In person

Accounts Manager (Client Success)

ProGuard Security Services

<div>Assistant Account Manager 
Location: Waterfront Commercial Building
Salary: $79,000 annually
Schedule: Full-Time | On-Site | Nights &amp; Weekends Required
Company: ProGuard Security Services
ProGuard Security Services is growing rapidly, and we&rsquo;re seeking a dynamic, experienced Account Manager to lead operations at a prestigious mixed-use luxury waterfront property. This is a high-visibility, client-facing role ideal for a seasoned professional in contract security management who thrives in a fast-paced, service-driven environment.
Role Overview
As the Account Manager, you&rsquo;ll be responsible for the full scope of service delivery to a single high-profile client. You&rsquo;ll oversee daily operations, lead a team of security professionals, and ensure excellence in staffing, compliance, and customer service.
Key Responsibilities<ul><li> Manage day-to-day site operations including hiring, training, scheduling, payroll, billing, and performance evaluations</li><li> Serve as the primary point of contact for the client, maintaining a proactive and responsive relationship</li><li> Lead and develop a team of security officers across various roles and shifts</li><li> Ensure compliance with labor laws, union regulations, and company policies</li><li> Maintain accurate documentation and reporting for site activities</li><li> Control overtime and ensure adequate staffing coverage</li><li> Operate 2-way radios and apply 10-code protocols as needed</li><li> Drive between locations as required (clean DMV record mandatory)</li></ul>
Ideal Candidate Traits<ul><li> Minimum 2 years of contract security management experience</li><li> Proven client management and leadership skills</li><li> Background in physical security and union environments</li><li> Excellent communication and customer service abilities</li><li> Strong computer proficiency (MS Office Suite)</li><li> Familiarity with all security officer roles and responsibilities</li><li> Available 24/7 based on operational needs</li><li> High School Diploma or GED required; college degree or ASIS certification (CPP, PSP) strongly preferred</li><li> Must pass background and MVR checks</li></ul>
Benefits Package
We offer a world-class benefits package to our management team, including:<ul><li> Medical, Dental, and Vision Insurance</li><li> 401(k) Retirement Plan</li><li> Paid Vacation &amp; Sick Leave</li><li> Paid Company Holidays</li><li> Weekly Pay via Direct Deposit</li><li> Career Development &amp; Continued Training</li></ul> 
PPO#119678 
ProGuard Security Services was founded in 2015 to provide personalized and professional security services to San Francisco Bay Area buildings and facilities. The company is a premier provider of quality security solutions for a range of vertical markets. The partnership developed between the client and ProGuard ensures that the client&rsquo;s goals and objectives are met on a daily basis. The company's customized security program is delivered with a high-touch, customer-service approach. ProGuard delivers results that enhance the operation of our clients. Our commitment and focus on the development of our employees to their fullest potential sets us apart in the industry. This strategic approach is the foundation to our long-term working relationships with our clients and staff.</div>

Assistant Account Manager

Move One

Job Description
 
Role Overview: 
The Client Relations Manager will play a key role in identifying and securing new business opportunities for our relocation and moving services. The position focuses on building and maintaining long-term relationships with corporate clients, ensuring Move One is included on their approved vendor lists, and managing ongoing service needs.
 
Key Responsibilities:1. New Business Development: 
Identify and engage with potential corporate clients in need of relocation and moving services.
 Present Move One’s services to prospective clients, ensuring we are added to their approved vendor lists.
 Develop and execute strategies to secure contracts and win bids for ad hoc relocation needs.
 
2. Client Relationship Management: 
Maintain regular contact with existing clients to ensure satisfaction with services.
 Act as the primary point of contact for clients, addressing inquiries and resolving service issues
 Foster strong relationships to encourage repeat business and referrals.
 
3. Account Maintenance: 
Monitor client accounts, ensuring all services are delivered on time and within scope.
 Coordinate with internal teams to manage logistics, ensuring seamless service delivery.
 Regularly review and assess client needs, proposing additional services or improvements.
 
4. Reporting and Feedback: 
Track and report on client interactions, sales pipeline, and successful bids.
 Gather client feedback to inform service enhancements and address areas of improvement
 
Skills
 
Requirements: 
Proven experience in business development, sales, or client relations, ideally within the relocation or logistics industry.
 Strong communication and negotiation skills.
 Ability to build lasting relationships and provide outstanding customer service.
 Familiarity with the corporate procurement process and vendor management.
 
This role is essential for expanding our customer base and ensuring continued satisfaction with our services

Client Relations Manager

HSJB BUSINESS CONSULTING

Qualifications and Experience:<ul><li>3+ years of management/supervisory experience in Client Services, specifically within the Forex, CFD, or Online Trading industry.</li><li>Deep understanding of Forex market products and trading platform technology (MT4/MT5).</li><li>Proven expertise with CRM/Ticketing systems and data analysis for reporting.</li><li>Exceptional leadership, communication, and conflict resolution skills.</li><li>Strong knowledge of relevant financial industry compliance rules.</li></ul>Key Responsibilities :<ul><li>Lead &amp; Develop: Directly manage, coach, and motivate the Client Support team to meet all performance KPIs (CSAT, response/resolution times).</li><li>Forex Expertise: Oversee support across all channels (Chat, Email, Phone) related to trading platforms (MT4/MT5), deposits/withdrawals, and account queries.</li><li>Escalation Management: Handle and resolve all complex client complaints and critical service escalations.</li><li>Compliance &amp; Risk: Ensure the team rigorously adheres to AML/KYC regulations and all internal operational procedures.</li><li>Process Improvement: Analyze support metrics and client feedback to drive continuous operational efficiency and superior customer retention.</li></ul>Job Type: Full-timePay: AED3,000.00 - AED5,000.00 per month

Client Support manager

CrewBloom

We are seeking a Client Success Manager to deliver exceptional service and ensure clients achieve their goals throughout their partnership with us. This role is pivotal to our mission of connecting professionals with remote opportunities while fostering long-lasting client relationships.
 As a Client Success Manager, you will collaborate closely with clients to understand their needs, provide tailored solutions, and recommend services to drive their success. We’re looking for a proactive problem-solver with a proven track record of navigating complex challenges with professionalism and ease.
 Job Responsibilities
 <ul>
<li>Serve as the primary point of contact for clients, ensuring seamless communication.</li>
<li>Build and nurture strong client relationships, fostering trust and loyalty.</li>
<li>Assess client needs and develop customized solutions aligned with their objectives.</li>
<li>Provide expert guidance and ongoing support to help clients achieve their desired outcomes.</li>
<li>Monitor client satisfaction, gather feedback, and identify opportunities for improvement.</li>
<li>Collaborate with internal teams to optimize client experiences and deliver value.</li>
<li>Address client inquiries and concerns promptly and professionally.</li>
</ul>
Requirements: 
<ul>
<li>Bachelor’s degree in Business Administration or a related field, or equivalent experience.</li>
<li>A minimum of 3 years of experience in client success, account management, or client relations.</li>
<li>Familiarity with the staffing and recruiting industry is highly desirable.</li>
<li>Proven expertise in client retention, client management, and sales is highly preferred.</li>
<li>Exceptional communication skills, both written and verbal.</li>
<li>Proven ability to build and maintain client relationships.</li>
<li>Strong problem-solving and decision-making abilities.</li>
<li>A self-starter with the ability to work independently and proactively.</li>
</ul>
Minimum Technical and Work Environment Requirements: 
<ul>
<li>Internet Connection:</li>
<li>Primary internet connection with a minimum speed of 15 Mbps.</li>
<li>Backup internet connection with at least 10 Mbps.</li>
<li>Backup connection must be capable of supporting work during a power outage.</li>
<li>Primary Device:</li>
<li>Desktop or laptop equipped with at least:</li>
<li>Intel Core i5 (8th generation or newer), Intel Core i3 (10th generation or newer), AMD Ryzen 5, or an equivalent processor.</li>
<li>A minimum of 8 GB RAM.</li>
<li>Backup Device:</li>
<li>Must meet or exceed the performance of an Intel Core i3 processor.</li>
<li>Must be functional during power interruptions.</li>
<li>A functioning webcam.</li>
<li>A noise-canceling USB headset.</li>
<li>A quiet, dedicated home office space.</li>
<li>Peripherals and Workspace: A smartphone for communication and verification purposes.</li>
</ul>
Benefits: 
Join Our Dynamic Team: Experience our fun, inclusive, innovative culture that values your unique contributions and supports your professional growth.
 Embrace the Opportunities: Seize daily chances to learn, innovate, and excel. Make a real impact in your field.
 Limitless Career Growth: Unlock a world of possibilities and resources to propel your career forward.
 Fast-Paced Thrills: Thrive in a high-energy, engaging atmosphere. Embrace challenges and reap stimulating rewards.
 Flexibility, Your Way: Embrace the freedom to work from home or any location of your choice. Create your ideal work environment.
 Work-Life Balance at Its Best: Say goodbye to stressful commutes and hello to quality time with loved ones. Achieve a healthy work-life integration to perform at your best.

Client Success Manager (CORE)

HOF Immigration Services

Position Overview: HOF Migration is seeking a detail-oriented, client-focused, and highly communicative Case Manager to oversee and manage the end-to-end immigration process for our clients. The Case Manager will act as the primary point of contact, ensuring all communication with clients is clear, timely, and professional while their applications are handled efficiently, accurately, and in compliance with immigration laws and regulations.Key Responsibilities:<ul><li>Manage client cases from initiation to completion, ensuring smooth processing of applications.</li><li>Serve as the main communication channel for clients, providing clear updates, guidance, and reassurance throughout the process.</li><li>Provide detailed instructions to clients regarding required documentation, timelines, and immigration procedures.</li><li>Coordinate with legal teams, consultants, and government authorities, maintaining professional communication at all levels.</li><li>Maintain accurate case records, databases, and client files.</li><li>Track deadlines and follow up proactively with clients to collect missing information or documents.</li><li>Conduct regular case reviews and updates to ensure compliance with internal policies and external requirements.</li><li>Communicate effectively with internal teams to improve processes and ensure high-quality client service.</li><li>Stay up to date with immigration regulations, policies, and procedures, and communicate relevant updates to clients and colleagues.</li></ul>Qualifications &amp; Skills:<ul><li>Prior experience in immigration services, legal case management, or client services is an advantage.</li><li>Strong communication skills (verbal and written) with the ability to explain complex information in a clear and professional manner.</li><li>Excellent organizational and time-management skills with the ability to handle multiple cases simultaneously.</li><li>Proficiency in MS Office and case management software (experience with CRM systems is a plus).</li><li>High attention to detail and ability to work under pressure.</li><li>Client-focused mindset with an empathetic and professional approach.</li></ul>Core Soft Skills &amp; Competencies:<ul><li>Exceptional interpersonal and relationship-building skills.</li><li>Active listening and empathy to understand client needs and concerns.</li><li>Problem-solving and conflict-resolution abilities.</li><li>Patience, adaptability, and resilience in challenging situations.</li><li>Strong teamwork and collaboration skills.</li><li>Professionalism and cultural sensitivity when dealing with diverse clients.</li></ul>What We Offer:<ul><li>A dynamic and supportive work environment.</li><li>Opportunities for professional growth and learning in the field of migration.</li><li>Competitive salary and benefits package.</li></ul>Job Type: Full-timePay: Rs70,000.00 - Rs100,000.00 per month

Client Service Manager

Gbq Partners

<div>The Private Client Services (PCS) Manager will provide tax and consulting services to high net worth individuals and privately held companies. This individual will conduct complex tax research to support the client&rsquo;s tax compliance and reporting, as well as ensure the timely filing of all client-related tax returns and documents. The PCS Manager will maintain client relationships, assist the firm&rsquo;s leadership in identifying work, and assist in obtaining new engagements. This individual will focus on four major initiatives established by the Firm: Profitability, Practice Growth; Client Focus; and Brand Culture/Development.
Tasks:
<ul><li>Oversee all aspects of tax engagements, including tax planning, preparation and review of corporate, partnership, trust and high profile individuals/families.</li>
<li>Prepare complex corporate, partnership, trust and high profile individual income tax returns and perform necessary tax planning and research.</li>
<li>Supervise and review all work of seniors, staff, and interns on assigned client engagements.</li>
<li>Support, mentor, and train and develop seniors, staff, and interns.</li>
<li>Establish and deliver innovative financial planning ideas that meet or exceed client expectations.</li>
<li>Oversee, assess, and engage offshore team(s) to ensure consistent GBQ tax processes and effective utilization of team members.</li>
<li>Communicate status of work, problems, and findings to both internal GBQ management and clients.</li>
<li>Collaborate with firm leaders, other departments and client leadership to identify issues and develop and implement solutions to address issues identified.</li>
<li>Review engagement profitability and prepare and analyze monthly billing for assigned engagements.</li>
<li>Develop and deliver executive presentations, summaries of financial information and lead client and internal meetings.</li>
</ul>
Profitability:
<ul><li>Monitor the hours incurred by engagement team members and the progress of assigned client engagements to ensure work is completed within both a defined budget and a defined timeline.</li>
<li>Achieve charge hour budget and meet hour expectations established by the firm.</li>
<li>Prioritize and manage multiple engagements and tasks.</li>
<li>Participate in and lead &ldquo;approved&rdquo; non-client initiatives to improve firm administration.</li>
<li>Assist in establishing and implementing policies that improve department efficiencies.</li>
<li>Consistently utilize all firm and department software efficiently.</li>
</ul>
Client Focus:
<ul><li>Demonstrate strong analytical skills and working knowledge of accounting and tax software.</li>
<li>Demonstrate ability to identify client risks and issues and communicate recommendations to clients and firm associates.</li>
<li>Exhibit behavior consistent with rules of conduct of the AICPA, OSCPA and Accountancy Board of Ohio.</li>
<li>Coordinate and collaborate with team, other firm associates and client personnel to ensure efficient flow of data, information, and financial issues, risks and recommendations.</li>
<li>Identify and present financial improvement opportunities for clients served.</li>
<li>Demonstrate appropriate understanding of client&rsquo;s business, industry and resources available to provide value to clients.</li>
<li>Identify complex issues and perform complex technical research to make recommendations to firm and client leadership.</li>
</ul>
Brand Culture|Development:
<ul><li>Exemplifies Brand Attributes of the firm.</li>
<li>Support and ensure adherence to all administrative policies and procedures of the firm.</li>
<li>Exhibit ability to work independently, having confidence in his/her ability to address and resolve conflict with peers, subordinates and firm leaders.</li>
</ul>
Work Experience|Education:
<ul><li>Bachelor&rsquo;s Degree in Accounting or related field.</li>
<li>CPA certification required.</li>
<li>5+ years of technical tax experience in public accounting strongly preferred.</li>
<li>Strong experience with individual taxation (high net worth).</li>
<li>Experience working with offshore talent a plus.</li>
<li>Proficiency in federal, state and local tax issues.</li>
<li>Experience with CCH Axcess tax software a plus.</li>
<li>Ability to work well under pressure.</li>
<li>Strong organizational skills.</li>
<li>Ability to manage multiple prominent work projects simultaneously.</li>
<li>Strong written and verbal communication skills.</li>
<li>Reliable transportation for occasional on-site client work.</li>
<li>Ability to work evenings and weekends based on time of year and client demands.</li>
</ul>
Organizational Relationships:
<ul><li>Will report directly to a Performance Manager who will provide any necessary guidance relative to work performance through the formal evaluation process.</li>
</ul>
GBQ participates in E-Verify.</div>

Tax Manager - Private Client Services - Columbus

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