3828 Client Services Representative Dsp Caregiver jobs near me

Hi, we're Phiture — the mobile growth consultancy working with the teams behind leading apps like Adobe, Headspace, and LEGO® . We're setting the standard for growth in the brave new digital world, and we need great people to join our global team!

WHAT TO EXPECT:

Join Phiture as a Senior Growth Consultant, PM (Programmatic), owning the day-to-day relationship, communication, and delivery for one or more client accounts. You'll act as the main technical point of contact for client communications, owning conversations and decisions directly with the client, while advising the Growth Lead on strategy and execution.

This is a hands-on, individual account-ownership role. You'll bring deep expertise in paid user acquisition for mobile apps — including SDKs, SKAN's measurement restrictions, the DSP/SSP landscape, and MMPs — and apply it to scale programmatic media buys efficiently.

WHAT YOU'LL DO:

• Own Programmatic Campaign Management: Own the end-to-end strategy, setup, and continuous optimization of programmatic media buys (DSPs) to scale user acquisition efficiently, proactively monitoring spend efficiency and creative performance, and independently investigating platform-level technical issues (tracking discrepancies, delivery problems, campaign configuration) before escalating.
• Own the Client Relationship: Own the client relationship end-to-end — day-to-day communication, deliverables (reports, proposals, strategic planning docs), and hands-on execution of the agreed strategy. Lead client meetings, educate clients beyond reporting, and communicate the real, accurate cause of any issue, including when it traces back to our own setup or execution.
• Apply App-Specific Paid Media Expertise: Bring deep expertise in paid user acquisition specifically for mobile apps — SDKs and their implementation, SKAN's measurement restrictions and their implications for testing and attribution, the DSP/SSP landscape, and what an MMP does and why app marketers rely on one.
• Bridge Creative & Performance Data: Read performance data well enough to turn it into real learnings — which messages, angles, or formats are working, and why — and use those insights to brief the creative team and discuss creative direction with them as a peer.
• Analyze Performance & Drive Recommendations: Dive deep into monthly metrics, set targets, analyze trends, and independently identify areas of concern or opportunity, arriving with a point of view and a recommendation grounded in the numbers. Comfort building or reading dashboards in a tool like Looker Studio is expected at a Senior level.
• Guide Client POCs & Junior Team Members: Lightly guide Client POCs and junior team members as they build expertise, while retaining individual ownership of your own accounts. Given a problem, investigate it, propose a course of action, follow through, and close the loop with stakeholders without needing reminders.

WHAT YOU'LL NEED:

• Solid app-specific paid UA fluency: including SDKs, SKAN, MMP concepts, and the DSP/SSP landscape.
• Hands-on DSP/programmatic campaign management experience: this is core to the role from day one.
• Independent data interpretation skills: able to arrive at a point of view and recommendation grounded in the numbers, rather than generic or AI-sounding analysis.
• Strong written and verbal client communication skills: with confidence leading client meetings and educating clients beyond reporting.
• A demonstrated track record of proactive ownership: able to walk through a real past troubleshooting example without prompting.
• Genuine interest in programmatic as a channel: this role is programmatic-heavy.
• Comfort in an individual account-ownership role: rather than a team-leadership one.

NICE TO HAVE:

• Hands-on experience with DV360 specifically: a strong differentiator for this role.
• Hands-on experience with at least one MMP (AppsFlyer, Adjust, Branch, or similar): including reading and troubleshooting attribution data — the single strongest differentiator for this role.

WHAT WE OFFER YOU:

• Flexible Remote Work — Unlimited remote work within your home country (EMEA), plus up to 90 days per year internationally.
• Generous Vacation Allowance — Enjoy up to 30 days of paid vacation annually, plus extra days for special occasions (country-specific), so you can recharge and pursue your passions.
• Quarterly Bonus Opportunities — Boost your earnings through our quarterly bonus scheme, directly linked to our shared success.
• Mental Wellness Prioritized — Free, confidential mental health support from licensed therapists through our partnership with Oliva.
• Personal Development Investment — €1,000 annual personal growth budget and 10 dedicated learning hours each month, empowering your continuous growth.
• Flexible Working Hours — Shape your workday around your lifestyle and productivity, choosing working patterns that best suit you.
• Vibrant Berlin Office — Enjoy a flexible, pet-friendly workspace at our spacious headquarters located in one of Berlin's most vibrant neighborhoods.
• Global Team Connection — Regular team-building events and a memorable annual all-expenses-paid company offsite.
• Tailored Career Growth — A personalized career roadmap and development plan designed to keep you advancing professionally.
• Home Office Allowance — Monthly remote-work cash allowance to level up your home workspace or help cover internet costs.
• Premium Onboarding Kit — Branded Phiture gear and your very own MacBook from day one.
• Thoughtful Celebrations — Responsibly sourced birthday, anniversary, and seasonal gifts, because every milestone deserves recognition.

We encourage all qualified individuals to apply, regardless of their age, gender identity, ethnicity, sexual orientation, disability status, or religion. We celebrate diversity and are excited about building teams that represent a variety of backgrounds, perspectives, and skills. All employment decisions are based on qualifications, merit, and business needs.