client services representative

Planet

<div>
 
 Key Results Area
 
 
 
 <ul>
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 Strive for first contact resolution when dealing with all shoppers, merchants on a day-to-day basis in location
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 Provide related reporting on an on-going and ad hoc basis, if required. Take ownership of merchant issues queries and bring them to a resolution.
 </li>
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 To be the first line of contact for all registered retailers within the Gold Souq.
 </li>
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 Ensuring the retailers have all the material to offer their service, including branding.
 </li>
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 Conduct regular training in store for the sales teams
 </li>
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 Act as coordinator for Marketing rollouts, joint Campaign rollouts, update communications
 </li>
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 Act as point of contact for Gold Association &ndash; when needed.
 </li>
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 1st line support to Merchants experiencing any issues
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 Assist in the onboarding of new merchants
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 Be fully familiar and understand authority level and ultimate accountability of this role.
 </li>
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 Liaise regularly with Merchant Service Account Manager, Marketing Customer Service Manager, and other relevant local stakeholders to ensure full compliance as the levels are dynamic as the business grows.
 </li>
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 To meet business needs, this role might also include other administrative tasks.
 </li>
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 Cooperate with other departments of the company to ensure the processes are aligned
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 Participate in the Company&rsquo;s Performance Management System and ensure full compliance with all policies and procedures, reporting systems and Company Values at all times.
 
 
 </li>
 </ul>
 
 Skills
 
 
 
 <ul>
 <li>
 Microsoft Office ( Excel,Word,Powerpoint)
 </li>
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 Excellent Arabic and English language skills
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 <li>
 Work well within a team as well as on their own initiative
 </li>
 <li>
 Strong numeric skills
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 Strong organizational skills
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 Good communication and interpersonal skills
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 Quality focused with attention to detail
 </li>
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 Ability to priorities work in order to meet deadlines
 
 
 </li>
 </ul>
 
 Who You Are
 
 
 
 <ul>
 <li>
 Bachelors Degree Graduate with up to1-year experience in customer service.
 </li>
 <li>
 Dynamic individual
 </li>
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 Must be Flexible to work in shifts
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 Driving License preferred
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 Comfortable working and enjoy luxury retail and international shopping trends.
 
 
 </li>
 </ul>
 At Planet, we embrace a hybrid work model, with three days a week in the office.
 
 
 Reasonable accommodations may be made in order to allow for an individual to perform the essential functions of this role successfully.
</div>

Client Services Representative - Arabic Speaker

StudyWise

<div>
 
 Job description
 
 The Client Calling representative will be responsible for managing communication and scheduling between clients and skilled Visa Expert. This role will focus on contacting clients, arranging consultations, and supporting immigration advisors by ensuring that all necessary appointments and documentation are prepared in advance. The representative will also provide excellent customer service by addressing client inquiries and ensuring a smooth immigration advisory process.
 
 
 
 
 
 Key Responsibilities:
 
 
 
 
 
 <ul>
 <li>
 Contact clients &amp; schedule consultations with Visa Experts based on client needs and availability.
 
 </li>
 <li>
 Engage potential clients, answer basic questions about immigration services.
 
 </li>
 <li>
 Serve as the first point of contact for clients seeking skilled immigration advice.
 
 </li>
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 Assist clients in preparing for their meetings with Visa Experts by providing details on necessary documents, timelines, and expectations.
 
 </li>
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 Relay client-specific information to advisors and ensure that the advisors are well prepared for each meeting.
 
 </li>
 <li>
 Maintain open communication between clients and advisors to ensure effective and timely service delivery.
 
 </li>
 <li>
 Provide a high level of customer service, addressing client concerns and questions with professionalism and empathy.
 
 </li>
 <li>
 Follow up with clients post-appointment to ensure they have the information and support needed for the next steps.
 
 </li>
 </ul>
 
 
 
 
 
 Requirements
 
 
 
 Requirements
 
 <ul>
 <li>
 Education: A bachelor&rsquo;s degree in sales, marketing, or relevant field
 </li>
 </ul>
 <ul>
 <li>
 Experience:
 </li>
 </ul>
 <ul>
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 0-1 year of experience in a client-facing role (e.g., customer service, or Client calling)
 </li>
 </ul>
 <ul>
 <li>
 Previous experience in immigration is a plus but not required.
 </li>
 </ul>
 <ul>
 <li>
 Skills &amp; Competencies:
 </li>
 </ul>
 <ul>
 <li>
 Strong communication and interpersonal skills.
 </li>
 </ul>
 <ul>
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 Excellent organizational and time-management abilities.
 </li>
 </ul>
 <ul>
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 Ability to handle multiple tasks and manage conflicting priorities.
 </li>
 </ul>
 <ul>
 <li>
 Basic understanding of skilled immigration processes and requirements is advantageous.
 
 
 
 </li>
 </ul>
 Benefits
 
 
 
 
 Benefits
 
 
 
 <ul>
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 Opportunity to work in a fast-paced and dynamic environment.
 
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 Make a real impact on the company's growth and success.
 
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 Be part of a collaborative and supportive team.
 
 </li>
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 Personal Loans
 
 </li>
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 Free online doctor consultations
 
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 Monthly engagement activities
 
 </li>
 </ul>
</div>

Client Calling Representative

Al Fares International Tents and construction metal llc

Job description:Job Opportunity &ndash; Client Service Representative Location: Riyadh, Saudi Arabia Company: Al Fares International Tents &amp; Construction Metal LLCAl Fares International Tents &amp; Construction Metal LLC is a leading company in the Gulf region, specializing in aluminum and steel structures, prefabricated buildings, and customized tent solutions across the GCC. With a strong reputation for quality, innovation, and reliability, we are expanding and seeking a talentedClient Service Representative to join our Riyadh branch.Key Responsibilities:<ul><li>Act as the primary point of contact for clients and ensure high-quality service delivery.</li><li>Handle client inquiries, prepare quotations, and follow up on proposals.</li><li>Coordinate with internal teams (engineering, logistics, and installation) to meet project timelines.</li><li>Support in project documentation, contracts, and invoicing.</li><li>Build and maintain strong relationships with new and existing clients.</li><li>Provide after-sales support and ensure client satisfaction.</li></ul>Required Skills &amp; Experience:<ul><li>Bachelor&rsquo;s degree in Business Administration, Marketing, or related field (preferred).</li><li>3&ndash;5 years of experience in client service, sales, or project coordination (construction, tents, or prefabricated structures industry preferred).</li><li>Strong communication and interpersonal skills.</li><li>Ability to manage multiple projects and meet deadlines.</li><li>Proficiency in MS Office (Word, Excel, PowerPoint).</li><li>Fluent in English (Arabic is an advantage).</li></ul>What We Offer:<ul><li>Competitive salary package.</li><li>Career growth opportunities within a leading regional company.</li><li>Dynamic and professional work environment.</li></ul>Interested candidates are invited to send their CV to: vacancy@alfaresintl.comJob Type: Full-timeJob Type: Full-time

Client Service Representative

4K Media Art Production

Job Overview:We are seeking a Client Service Representative who will act as the bridge between the company, clients, and internal teams. The ideal candidate will be responsible for handling approvals, coordinating logistics, managing administrative tasks, and ensuring smooth operations during project and event timelines. This role may also require onsite work during events or exhibitions depending on project requirements.Key Responsibilities:<ul><li>Coordinate and communicate with clients to arrange necessary approvals and ensure requirements are met.</li><li>Handle logistics arrangements including transportation, hotel bookings, and food coordination for labor teams during event periods.</li><li>Manage documentation, filing, and administrative support for ongoing projects.</li><li>Assist with on-site arrangements and client service support during events or exhibitions.</li><li>Maintain accurate records of communications, approvals, and other project-related information.</li><li>Collaborate with different departments to ensure timely and smooth execution of deliverables.</li><li>Provide excellent customer service and follow up on client requests and concerns.</li><li>Be flexible to work onsite during event setup, execution, or dismantling when required.</li></ul>Qualifications &amp; Skills:<ul><li>Proven experience in client service, admin, or event/logistics coordination (preferred).</li><li>Strong organizational and communication skills.</li><li>Ability to multitask and work under pressure during events.</li><li>Proficiency in basic computer skills (MS Office, email, etc.).</li><li>Fluent in English; Tagalog speakers preferred.</li><li>Positive attitude, team player, and solution-focused mindset.</li></ul>Compensation &amp; Benefits:<ul><li>Competitive salary package.</li><li>Travel, food, and accommodation allowance during on-site work.</li><li>Training and development provided.</li><li>Opportunity for networking, growth, and career development.</li><li>Performance-based bonus.</li><li>Supportive team culture and good exposure to the events &amp; production industry.</li></ul>Job Type: Full-timePay: From AED2,500.00 per month

Admin and Client service representative

Canon

About the Role: Canon USA in Melville, NY is seeking an Account Relations Representative III (Representative, Acct Rels III). The individual will be responsible for overseeing and tracking the financial aspects related to promotional activities, such as discounts, advertising costs, or incentives, for a group of accounts. In this role, attention to detail, strong financial acumen, and effective cross-team communication are crucial for managing and resolving any financial discrepancies related to promotions and funding. The ability to handle complex accounts and financial reconciliations is key at this level. This position is full time and offers a hybrid work schedule requiring you to be in the office Monday through Wednesday and an option to work from home the remainder of the week (unless a specific business need arises requiring in office attendance on other days). Note that work schedules and office reporting requirements may change from time to time based on business needs. Your Impact: - Responsible for executing client-driven initiatives and ensuring operational excellence to maximize client satisfaction and growth within the BPG and Client Services divisions - Position handles several aspects of dealer-account operations including, but not limited to, the areas of Marketing Program Coordination, System Support, Contract Coordination, managing sales funds, validating claims, issuing credits and Business Process Improvement and Problem Solving - All assigned areas are performed in compliance with departmental processes and strict SOX policies - Essential Function percentages may vary based on specific channel and area of specialization - Represents the organization to customers by providing information, responding to inquiries or troubleshooting product problems - Account promotion fund creation - Vendor portal agreements - Sales Fund Management - Validate claims - Agreement review - Issue credits - Reporting - Coordinate with Third party vendors - Chargeback Management - SOP creation - Post Audit resolution About You: The Skills & Expertise You Bring: - Bachelor's degree in a relevant field (Finance or Accounting) or equivalent experience required, plus 0 to 2 years of related experience - Requires strong excel skills - proficiency in Pivot Tables, formulas and VLOOKUP's - Experience with Google Sheets is a plus - Must be analytical and extremely detailed with excellent follow up and problem solving skills - Keen sense of initiative and positive attitude - Ability to multi-task and adapt to change with attention to detail - Excellent time management skills - Excellent organization, communication and interpersonal skills - Ability to work with all levels of employees and managers We are providing the anticipated salary range for this role: $21.91 - $32.80 hourly Company Overview: About our Company - p { font-size: 18px; } Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $28.5 billion in global revenue, its parent company, Canon Inc., as of 2024 has ranked in the top-10 for U.S. patents granted for 41 consecutive years†. Canon U.S.A. is dedicated to its Kyosei philosophy of social and environmental responsibility. To learn more about Canon, visit us at www.usa.canon.com and connect with us on LinkedIn at https://www.linkedin.com/company/canonusa.
 
Who We Are
 
Where Talent Fosters Innovation.
 
Do you want your next professional experience to be filled with purpose and opportunity, world-class team members, and impactful work? Driven by our mission of exceeding customer expectations with our technologies and enriching the lives of our local communities and staff, we are a phenomenal team working collaboratively toward common goals. Our employees have a strong work ethic, creativity, and a cooperative spirit. We believe in integrity, respect, empowerment, and making a difference in the communities we serve. There is a strong sense of pride in what we do individually and together as a team. Join us and discover what it means to work for a global digital imaging leader with an unparalleled reputation for quality and innovation.
 
What We Offer
 
You’ll be joining a leader in digital imaging and innovation with an immense opportunity to make an impact and create your own rewarding career. We demonstrate commitment to our employees by offering a full range of rewards, including competitive compensation and benefits.
 
And Even More Perks!
 
<ul>
<li>Employee referral bonus</li>
<li>Employee discounts</li>
<li>“Dress for Your Day” attire program (casual is welcome, based on your job function)</li>
<li>Volunteer opportunities to give back to our local community</li>
<li>Swag! A Canon welcome kit and official merch you can’t get anywhere else</li>
</ul>
†Based on weekly patent counts issued by United States Patent and Trademark Office.
 All referenced product names, and other marks, are trademarks of their respective owners.
 
Canon U.S.A., Inc. offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at https://www.usa.canon.com/about-us/life-at-canon/benefits-and-compensation
 
We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor.
 
You must be legally authorized to work in the United States. The Company will not pursue or support visa sponsorship. All applicants must reside in the United States at the time of hire.
 
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
 
If you are not reviewing this job posting on our Careers’ site https://www.usa.canon.com/about-us/life-at-canon, we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at https://www.usa.canon.com/about-us/life-at-canon.
 
#CUSA
 Workstyle Description: Hybrid - This position is full time and offers a hybrid work schedule requiring you to be in the office three days a week and an option to work from home the remainder of the week (unless a specific business need arises requiring in office attendance on other days). Note that work schedules and office reporting requirements may change from time to time based on business needs. Posting Tags: #PM19 #LI-AV1 #LI-HYBRID

Account Relations Representative III

ADIB - Abu Dhabi Islamic Bank

<div>
 
 
 
 Role: Customer Service Representative
 
 
 
 Location: ADIB HQ, Abu Dhabi&nbsp;
 
 &nbsp;&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;
 
 
 
 Role Purpose:
 
 
 
 To welcome and greet incoming customers and guide the customers to the service points to deliver quality service while projecting ADIB&rsquo;s professional image in all interpersonal dealings.
 
 
 Reports direct to: Branch Manager&nbsp;
 
 
 
 Key accountabilities of the role: &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
 
 
 
 
 Greater:
 
 
 
 <ul>
 <li>
 Welcome &amp; greet the walk-in customers and inquire and understand his/her needs.
 </li>
 </ul>
 
 
 
 Customer guidance &amp; managing floor.
 
 
 
 <ul>
 <li>
 Direct clients to alternative channels (Digital Channels).
 </li>
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 Ensure clients have all needed docs before wasting time waiting and taking queue.
 </li>
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 Handle the customers in a pleasant manner and escort them to the staff concerned.
 </li>
 <li>
 Problems evaluation.
 </li>
 <li>
 Customer anger management.&nbsp;
 </li>
 </ul>
 
 
 
 Branch assistance and support:
 
 
 
 <ul>
 <li>
 Ambassador to handle the QMS Tokens
 </li>
 <li>
 Provide assistance to Help Desk counters.
 </li>
 <li>
 Manage the Queue at teller counters and waiting time at customer service areas
 </li>
 </ul>
 
 
 
 ADIB Branches Look and Feel:
 
 
 
 <ul>
 <li>
 Ensure the branch follows the guideline book of look and feel.
 </li>
 <li>
 Perform Any other responsibilities entrusted by branch management from time to time.
 </li>
 </ul>
 
 
 
 Specialist skills / technical knowledge required for this role:
 
 
 
 <ul>
 <li>
 Broad knowledge of ADIB&rsquo;s Retail Banking financial products &amp; services
 </li>
 <li>
 Fair knowledge of ADIB&rsquo;s Operational Policies &amp; Procedures
 </li>
 <li>
 Excellent knowledge in ADIB alternative channels (mobile/ chatbot/ ITM/ CCDM) and the services offered on these channels
 </li>
 <li>
 Excellent communication skills &ndash; to explain the steps to customers in easy, simple and clear way and persuade them to use the alternative channels
 </li>
 <li>
 Good Knowledge of UAE banking practices, regulations &amp; risks
 </li>
 <li>
 Fair knowledge of service standards&nbsp;
 </li>
 <li>
 Thorough knowledge of all the regulations issued by Central Bank of UAE
 </li>
 <li>
 Knowledge of Cross Sales&nbsp;
 </li>
 <li>
 Computer skills
 </li>
 </ul>
 
 
 
 Previous experience required (if any) and qualifications required (if any)
 
 :&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
 
 
 <ul>
 <li>
 Minimum one (01) years&rsquo; experience in Lobby Management, in a banking or service industry environment.
 </li>
 </ul>
 
 
 
 This position is for UAE Nationals only.
 
 
 
</div>

Customer Service Representative

Saudi Business Machines

<div>Position Title: IT Global Service Center Representative 
Location: Saudi Arabia,Jubail 
Education: Bachelor&rsquo;s degree in Computer Science, Information Technology, Software Engineering, or related field 
Experience: 1 &ndash; 5 Years (3&ndash;6 years preferred in application development projects) 
Monthly Salary Package: 8,000 SAR

Qualifications:
<ul>
<li>Proven experience in developing Windows and Web Applications using C#.NET and ASP.NET
</li><li>Proficiency in HTML, CSS, JavaScript, jQuery (Advanced), Bootstrap, AngularJS, ASP.NET Web Forms, AJAX, Web Services, WCF, and Windows Applications
</li><li>Hands-on experience with SQL Server 2012 (DDL, DML, Procedures, Functions, Triggers)
</li><li>Familiarity with secure coding practices and software testing lifecycles
</li><li>Strong troubleshooting, debugging, analytical, and problem-solving skills
</li><li>Excellent verbal and written communication skills
</li><li>Ability to work under pressure and meet deadlines with minimal supervision
</li><li>Strong collaboration and teamwork abilities
</li></ul>Desired Skills:
<ul>
<li>Responsive Website Design
</li><li>ASP.NET MVC, WCF/WPF, WebAPI
</li><li>Mobile Application Development (Android/iOS using Xamarin)
</li><li>SharePoint Server, MS Project Server
</li><li>SSAS and SSRS
</li></ul>Language Requirements: English (Arabic preferred)

Responsibilities:
<ul>
<li>Develop and maintain Windows/Web Applications using C#.NET and ASP.NET
</li><li>Create and execute unit tests and support testing teams in defect resolution
</li><li>Prepare test and evaluation plans, procedures, and analysis for new software components
</li><li>Implement secure coding practices throughout the development lifecycle
</li><li>Collaborate with cross-functional teams to ensure quality and compliance with standards
</li><li>Participate in all phases of the Software Development Lifecycle (SDLC)
</li><li>Write and optimize SQL queries, stored procedures, and triggers
</li><li>Troubleshoot, debug, and resolve application-related issues
</li><li>Contribute to continuous improvement of development and testing processes
</li></ul>Work Pattern: In person</div>

T Global Service Center Representative

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