client services representative

St. Clair County, MI

<div><div><div><h2 class="jobSectionHeader"><b>POSITION SUMMARY</b></h2></div>
<div><p>Under the general supervision of the Friend of the Court and direct supervision of the Systems Coordinator/Support Staff Supervisor. Performs a variety of clerical related tasks with customer service relations.<br>
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<b>ESSENTIAL DUTIES AND RESPONSIBILITIES:</b></p><ul><li>
Processes incoming mail, faxes and e-mails.</li><li>
Monitors the lobby/reception area including opening and closing daily.</li><li>
Handles incoming court official and attorney phone calls and directs to appropriate staff.</li><li>
Receives and monitors calls on hold for referee hearings, mediation, conciliation, conference or other appointments and transfers call when ready.</li><li>
Monitors in person client services and directs them to appropriate staff or department for assistance.</li><li>
Controls lobby flow by informing referees and staff of clients checked-in and updates client on wait times.</li><li>
Makes contact with supervisor or bailiff in hostile client confrontations.</li><li>
Deals with emotional and angry clients on the telephone and in the lobby.</li><li>
Ensures all clients sign in with current contact information. Responsible for receipting IV-D applications on newly established cases.</li><li>
Responsible for opening and closing of the lobby, including turning on all equipment.</li><li>
Monitors office supplies maintained in lobby and informs System Coordinator/Support Staff Supervisor of low supplies.</li><li>
Replenishes court forms and motions for public use in the lobby.</li><li>
Receives incoming mail, faxes and e-mails.</li><li>
Opens, sorts and time stamps documentation received. Removes all staples and paperclips before sending off for scanning.</li><li>
Processes documents received and/or transmitted electronically including faxes and public email.</li><li>
Determines appropriate document code for routing to appropriate staff by document type and document content. Requires reading of document to determine proper routing code.</li><li>
Complies with locally defined timeframes to ensure the timely and appropriate processing of workflow.</li><li>
Assists with client change information by gathering client sign-in information including current address, telephone number, e-mail, employer, medical insurance information, and more.</li><li>
Reviews case histories for client account print outs, generates reports and distributes to clients. Follows confidentiality practices and procedures when disseminating client account reports.</li><li>
Generates print-outs for Section 8 client housing requests.</li><li>
Case notes in MiCSES financial reports distributed.</li><li>
Drafts client correspondence.</li><li>
Collects and maintains statistical data on caseload specific matters for internal and state statistics.</li><li>
Performs special projects, time sensitive mailing projects and case clean-up activities.</li><li>
Assists with return mail, as needed.</li><li>
Case notes all client changes in MiCSES.</li><li>
Other duties as assigned.</li></ul>
<br>
<b>SUPERVISION RECEIVED:</b><br>
Works under the general supervision of the Friend of the Court and direct supervision of the Systems Coordinator/Support Staff Supervisor.<br>
<br>
<b>SUPERVISORY RESPONSIBILITIES:</b><br>
N/A<br>
<br>
<b>EXPERIENCE, SKILLS, EDUCATION:</b><ul><li>
Bachelor Degree from a regionally accredited college or university in psychology, social work, business, accounting or related behavioral or business degree preferred.</li><li>
Associate Degree from a regionally accredited college or university in psychology, social work, business, accounting or related behavioral or business degree required.</li><li>
Little or no previous work-related skill, knowledge or experience is needed. The court at its discretion may consider an alternative combination of formal education and work experience.</li><li>
Writing, reading, mathematical principles; proficient computer skills-Microsoft Office Suite, Outlook; exercise sound judgment and decision making in accordance with policies and procedures; ability to research and problem solve independently; knowledge of County operations and functions; ability to prioritize and time manage; handle stressful situations, provide effective and friendly customer service; support the County's mission and values; ability to think critically where necessary.</li><li>
Knowledge or understanding of basic administrative tasks: operate standard office equipment; document management; prepare and maintain records, various correspondences and reports; answer general inquiries and refer as necessary; answer telephone calls, process mail, order supplies/equipment; prepare meeting agendas, attend meetings, record/transcribe/distribute minutes; entering, transcribing, recording, storing or maintaining information in written or electronic form with speed and accuracy; maintain calendars, arrange meetings, schedule rooms and equipment as necessary.</li><li>
Ability to communicate effectively and efficiently with management, co-workers and clients; obtain and communicate accurate information; apply common sense understanding to complex instructions and respond accordingly; communicate complex ideas through graphs, charts, presentations, reports or other professional correspondence.</li></ul>
<br>
<b>ESSENTIAL ABILITIES FOR ALL ST. CLAIR COUNTY JOB CLASSIFICATIONS:</b><ul><li>
Ability to demonstrate predictable, reliable, and timely attendance.</li><li>
Ability to read, write &amp; communicate in English; follow written and verbal instruction and understand basic mathematics and figure checking.</li><li>
Ability to interpret and apply procedures, rules, technical information, instructions, manuals to complete tasks accurately and on schedule.</li><li>
Ability to learn from directions, observations, and mistakes; and apply procedures using good judgment.</li><li>
Ability to use discretion and maintain sensitive and confidential information.</li><li>
Ability to work independently or part of a team; ability to interact appropriately with others such as County officials, employees, vendors and the general public.</li><li>
Ability to work under supervision, receiving instructions/feedback, coaching/counseling and/or action/discipline.</li><li>
Adaptability to change in the work environment, managing competing demands and ability to deal with frequent changes, delays or unexpected events.</li><li>
Knowledge of principles and processes for providing customer and personal services including customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction</li><li>
Proficient skills using Microsoft Office programs including, but not limited to: Word, Excel, Access, and Outlook required. Proficiency may be tested.</li></ul>
<br>
<b>CONDITIONS OF EMPLOYMENT:</b><ul><li>
Prior to starting employment, the candidate must complete a satisfactory background check. The background check is understood to encompass all forms of pre-employment screening, including but not limited to: drug screen, physical, criminal background, driving record, sex offender registry, education, training and licensing verification, employment history, credit check, and professional and personal references.</li><li>
Must possess a valid State of Michigan operator license and maintain this license throughout employment in this position.</li></ul>
<br>
<b>PHYSICAL REQUIREMENTS AND WORKING CONDITIONS:</b><br>
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job with or without accommodations. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.<br>
<br>
While performing the duties of this job, the employee is regularly required to:<ul><li>
Speak to others to convey information effectively.</li><li>
Read, interpret and understand procedures, rules, technical information, instructions and manuals.</li><li>
Hear and understand information presented through spoken words and sentences.</li><li>
Specific vision requirement includes close vision, distance vision, color and depth perception.</li><li>
Use hands to operate a computer, handle materials and operate equipment.</li><li>
Push or pull carts, reach with hands and arms forward, above and below shoulder level.</li><li>
Lift, move or carry objects, equipment and supplies weighing up to 25 pounds.</li><li>
Sit, bend, stoop, crouch, crawl and kneel in an ergonomically correct manner.</li><li>
Stand and walk, climb stairs.</li><li>
Normal office hours are from 8:00 a.m. through 4:30 p.m.</li><li>
Generally works in a normal office environment.</li><li>
The noise level in the work environment is moderate with many interruptions.</li></ul><br>
<br>
<i>Disclaimer: The statements contained in this job description are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not to be construed as an exhaustive list of all job requirements or duties performed. The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.</i><br>
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<b>AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER: </b>It is the policy of St. Clair County not to discriminate against any employee or applicant for employment because of race, color, religion, sex, national origin, age, marital status, disability that does not prevent performing essential job functions or because he or she is a protected veteran.</div></div></div><p></p>

Client Services Representative

API Consulting Group

<p>API Consulting Group is a leading sales and marketing company in Fairfax, committed to bringing Verizon FiOS to local neighborhoods. We&rsquo;re hiring an Entry‑Level Client Services Representative to help families understand their FiOS choices and feel comfortable upgrading. Your guidance will make their transition to fiber feel simple and stress‑free.</p><p>As an Entry-Level Client Services Representative, you adopt a client-first mindset while completing structured training on Verizon FiOS services. The Entry-Level Client Services Representative works with customers, helping them understand home internet and mobile options while building trust, confidence, and long-term customer relationships.</p><p><b>Role Requirements for an Entry-Level Client Services Representative</b></p><ul><li>Serve as the main point of contact for customers, helping them adopt Verizon Fios fiber-optic Internet with confidence</li><li>Assess household connectivity needs and recommend Verizon Fios solutions that improve streaming, remote work, and smart home use.</li><li>Provide simple demonstrations of Verizon Fios tools and apps, ensuring residents feel confident managing their accounts.</li><li>Support enrollment by verifying account details, walking residents through setup, and ensuring smooth service activation.</li><li>Assist with billing questions, service upgrades, and troubleshooting in a professional, approachable manner.</li><li>Reinforce customer trust by helping households access Verizon&rsquo;s Mobile + Home Rewards program for added value.</li></ul><p><b>What You&rsquo;ll Gain as an Entry-Level Client Services Representative</b></p><ul><li>Learn how to support territory growth through consistent client engagement.</li><li>Build a foundation for leadership through structured training pathways.</li><li>Gain insight into client behavior to shape stronger service outcomes.</li><li>Develop confidence in presenting connectivity options that improve daily life.</li></ul><p><b>Qualities That Set You Apart as an Entry-Level Client Services Representative</b></p><ul><li>Experience in customer service or management roles is a plus</li><li>Clear communicator who can make Verizon Fios benefits easy to understand for households.</li><li>Highly motivated learner with the discipline to manage structured training schedules.</li><li>Ambitious professional eager to grow from entry-level client services into leadership positions.</li></ul><p>Job Type: Full-time</p><p>Pay: $55,000.00 - $60,000.00 per year</p><p>Benefits:</p><ul><li>Paid training</li><li>Professional development assistance</li><li>Referral program</li></ul><p>Work Location: In person</p>

Entry-Level Client Services Representative

United Business Bank

<div><div><div>Join a winning team at United Business Bank and enjoy a friendly and collaborative work environment where opportunities for advancement are encouraged and supported. We pride ourselves on the team that we have in place, and we proudly state that our success is due largely to our team and their commitment to our client base. Thank you for considering United Business Bank as your next step in your career path, we look forward to hearing from you.</div></div><div><div><b>
About United Business Bank</b></div></div><div><div>
We are a publicly traded Regional Bank with over $2.5B in assets and 34 offices in 5 states. We have an entrepreneurial spirit and focus on the community by specializing in small to medium sized business clients. Our single point of contact model delivers outstanding customer service. United Business Bank's comprehensive benefit package includes medical, dental, vision, 401K, long and short term disability insurance, flexible spending account, a generous vacation and sick policy.</div></div><div><div><b>
About the Position...</b></div></div><div><div><b>
The Client Service Representative - In Training (CSRIT) is an onsite position and does not have remote opportunities.</b></div></div><div><div>
The Client Service Representative - In Training (CSRIT) Program is designed to provide valuable training and work experience to individuals wishing to begin a career in the banking industry. The program will teach the participants how to complete a variety of teller functions including paying and receiving functions, as well as a variety of other operational duties and functions. Based upon the successful completion of each phase of this program, the participants rate of pay will increase based on the chart below:
</div></div><ul><li><div>$20.00 per hour to start
</div></li><li><div>$21.00 per hour after completion of Phase One, typically 30 days</div></li><li><div>
$22.00 per hour after completion of Phase Two, typically 60 days</div></li></ul><div><div>
The Client Service Representative - In Training (CSRIT) is responsible for providing a variety of paying and receiving functions for clients in person, via phone, through the mail and through online banking including processing deposits, withdrawals, loan payments, cashier&rsquo;s checks, stop payments, and wires. The CSRIT is responsible for balancing each day&rsquo;s transactions and verifying cash totals. They assist clients with bookkeeping and checking account problems, as well as answers client questions regarding the Bank&rsquo;s products and services. They are responsible for actively cross-selling the Bank&rsquo;s products and services. The incumbent performs specific assigned side-jobs including various clerical functions and assists the Assistant Client Service Manager and the Regional Branch Administrator with other duties as assigned. The CSRIT assists clients promptly, courteously, efficiently and professionally. The CSRIT performs all duties accurately, timely and efficiently, and according to Bank policies, procedures and regulatory guidelines.
</div></div><div><div><b>About You...</b><br>
You are a self-starter with an entrepreneurial spirit who thrives in a team environment. You also have the following:</div></div><div><div><b>
Education/Certification: </b>High school graduate or equivalent.</div></div><div><div><b>
Required Knowledge: </b>Knowledge of Teller and Cash Handling Operations procedures. Basic understanding of banking products, services and operations.</div></div><div><div><b>
Experience Required:</b> Minimum of 1-year cash handling or teller experience in the financial services industry.</div></div><div><div><b>
Skills/Abilities:</b></div></div><ul><li><div>
Good communication skills.</div></li><li><div>
Professional appearance, dress and attitude.</div></li><li><div>
Good math skills.</div></li><li><div>
Ability to use Microsoft Office software package.</div></li></ul><div><div><b>
Compensation</b></div></div><div><div>
Hiring Salary Range: $20.00 to $22.00.
</div></div><div><div><i>This compensation information is United Business Bank's good-faith estimate and is provided pursuant to Colorado's Equal Pay for Equal Work Act. Actual compensation offer to candidate may vary from posted hiring range based upon geographic location, work experience, education, and/or skill level. The base pay and target incentive (if applicable) will be finalized at offer.
</i></div></div><div><div><b>Benefits</b></div></div><div><div>
We offer competitive financial compensation, including various compensation plans and a solid benefits package for regular full-time salaried and hourly positions.</div></div><ul><li><div>
Medical, Dental, Vision Insurance at a shared premium cost.</div></li><li><div>
401k With Matching Contributions.</div></li><li><div>
Paid Time Off &ndash; accrued vacation and sick time, 1 float day, 11 paid holidays.</div></li><li><div>
Flexible Spending Accounts &ndash; Healthcare, Dependent Care, Transit &amp; Parking Options.</div></li><li><div>
Employee Assistance Program, 100% employer cost.</div></li><li><div>
Employees are offered a free checking and savings account, plus free orders of personal size checks.</div></li></ul><div><div><b>
Application window is anticipated to close March 6, 2026.</b></div></div><div><div><b>
Location: Onsite, no remote</b></div></div><div><div>
We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.</div></div></div>

Client Service Representative - In Training

Principle Health Systems

<div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div>Imaging Operations</div><div>
Client Services Representative Dispatcher</div><div></div><div><br>
We are looking for a dependable, proactive, and detail-oriented <b>Client Services Representative</b> <b>Dispatcher</b> to join our Imaging Client Support team. In this role, you will serve as a key resource between our internal teams and clients&mdash;ensuring smooth operations, timely communication, and exceptional customer support. You will contribute to the success of our healthcare and diagnostics services by providing administrative support and maintaining professional relationships with clients and partners.</div><h1 class="jobSectionHeader">
RESPONSIBILITIES</h1><div>
Customer Communication and Support</div><ul><li>
Respond to customer inquiries via phone and email in a courteous and knowledgeable manner.</li><li>
Take ownership of each inquiry, utilizing available resources to resolve issues quickly and thoroughly.</li><li>
Maintain a thorough understanding of internal systems and processes related to the capturing of the images.</li></ul><div>
Administrative and Cross-Departmental Support</div><ul><li>
Maintain and print documents for new customer In-Service binders.</li><li>
Collaborate with internal departments&mdash;including Radiology and Diagnostics&mdash;to support cross-functional initiatives.</li><li>
Assist with daily administrative reporting and internal projects as needed.</li></ul><p>
Dispatch Duties</p><ul><li>
Ensure all orders are properly dispatched, completed, and processed in accordance with policies and procedures.</li><li>
Review, organize, and distribute orders based on coverage areas, effectively utilizing on-duty imaging technologists</li><li>
Track and follow up on all assignments dispatched during the shift.</li><li>
Collaborate with Imaging Management, Imaging Technologists ,and other services to ensure order completion.</li><li>
Document issues that occur throughout the shift and escalate as necessary.</li><li>
Investigate and troubleshoot unexpected problems, providing immediate resolution when possible.</li><li>
Communicate customer concerns or potential issues to the sales team and imaging managers with recommendations for resolution.</li><li>
Serve as a friendly, helpful, and knowledgeable representative of PHS imaging services.</li><li>
Perform other dispatcher duties as assigned by the manager.</li></ul><h1 class="jobSectionHeader">
REQUIREMENTS</h1><ul><li>
Prior customer service experience is a plus but not required.</li><li>
Effective verbal and written communication skills.</li><li>
Ability to manage tasks independently and with minimal supervision.</li><li>
Proficiency with Microsoft Office (Outlook, Excel, Word); ability to adapt to new systems quickly.</li><li>
Comfortable working in a fast-paced, detail-driven environment.</li><li>
Physical ability to sit for extended periods and lift/move heavy items when necessary.</li></ul><h1 class="jobSectionHeader">
PHYSICAL AND MENTAL REQUIREMENTS</h1><ul><li>
Strong attention to detail and organizational skills.</li><li>
Ability to multitask and remain focused in a dynamic environment.</li><li>
Physically capable of lifting and moving supplies as needed.</li><li>
Capacity to maintain professionalism when interacting with various teams and clients.</li></ul><div></div><div><i><br>
We are an Equal Opportunity Employer and committed to providing reasonable accommodations to individuals with disabilities. If you require accommodations during the application or interview process, please contact hradmin@principlehs.com.</i></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div><br>
7am-3:30pm, Monday through Friday</div>

Medical Customer Service (Dispatcher)

All About Doors and Windows

<p>We are seeking a dedicated and enthusiastic Customer Service Representative to join our team. The ideal candidate will be responsible for providing exceptional customer support and ensuring client satisfaction. This role involves interacting with customers via phone, email, and chat to address inquiries, resolve issues, and promote our products and services. A strong emphasis on communication skills and a customer-centric approach are essential for success in this position.</p><p><b>Responsibilities</b></p><ul><li>Respond promptly to customer inquiries through various channels including phone, email, and chat.</li><li>Provide accurate information regarding products, services, and policies to enhance customer experience.</li><li>Assist customers with order processing, returns, and exchanges while ensuring a smooth transaction process.</li><li>Maintain detailed records of customer interactions and transactions in the database.</li><li>Conduct outbound calls to follow up on customer inquiries or promote new products and services.</li><li>Collaborate with team members to resolve complex issues and provide effective solutions.</li><li>Utilize Microsoft Office applications for data entry and documentation purposes.</li><li>Uphold high standards of phone etiquette while communicating with customers.</li></ul><p><b>Skills</b></p><ul><li>Strong communication skills in English; multilingual or bilingual abilities are a plus.</li><li>Proven experience in customer service or client services roles, preferably in a call center environment.</li><li>Proficient in data entry with excellent typing speed and accuracy.</li><li>Familiarity with sales techniques to effectively promote products during customer interactions.</li><li>Solid computer skills with the ability to navigate various software applications efficiently.</li><li>Analytical skills to assess customer needs and provide tailored solutions.</li><li>Experience in cash handling is beneficial but not mandatory. Join our team as a Customer Service Representative where you will play a crucial role in enhancing our customers' experiences through your dedication and expertise!</li></ul><p>Job Type: Full-time</p><p>Pay: $20.00 - $25.00 per hour</p><p>Expected hours: 40 per week</p><p>Benefits:</p><ul><li>Dental insurance</li><li>Health insurance</li><li>On-the-job training</li><li>Paid time off</li><li>Vision insurance</li></ul><p>Experience:</p><ul><li>Customer service: 3 years (Preferred)</li></ul><p>Shift availability:</p><ul><li>Day Shift (Required)</li></ul><p>Work Location: In person</p>

Customer Service Representative

Old National Bank

<div>Overview:
<div>
Old National Bank has been serving clients and communities since 1834. With over $70 billion in total assets, we are a regional powerhouse deeply rooted in the communities we serve. As a trusted partner, we thrive on helping our clients achieve their goals and dreams, and we are committed to social responsibility and investing in our communities through volunteering and charitable giving.</div><div></div><div><i><br>
We continually seek highly motivated and talented individuals as our people are critical to our success. In return, we offer competitive compensation with our salary and incentive program, in addition to medical, dental, and vision insurance. 401K, continuing education opportunities and an employee assistance program are also included in our benefit suite. Old National also offers a variety of </i><i>Impact Network Groups</i><i> led by team members who are passionate about driving engagement, creating awareness of diverse backgrounds and experiences, and building inclusion across the organization. We offer a unique opportunity to join a growing, community and client-focused company that is firmly rooted in its core values.</i></div>
Responsibilities:
<p>
We are currently hiring for a Market Client Service Representative. We are seeking individuals who are customer focused and have a strong desire to help our clients meet their financial objectives. This position is unique as it will allow you to travel to the surrounding branches as needed. This gives you the opportunity to work at several different branches, giving you the opportunity to know the personalities at each location.</p><p></p><p><br>
A Client Service Representative position is a key customer service position within the company. This position provides a variety of duties to include introducing bank products and services to customers, participating in the sales program, processing debit and credit transactions and assisting with customer relation issues. This person is also responsible for ordering and shipping all cash for the banking center, and CTR record keeping. Client Service Representative has the additional responsibility of managing the banking center vault which includes; balancing the vault, disbursing cash to other designated team members and ordering/shipping currency as needed. This position may also have the responsibility of opening new accounts.</p><p></p><p><b><br>
Note: This location has a strong need for someone to be bilingual with Spanish being preferred.</b></p><p></p><div><b><br>
Salary Range</b></div><div>
The salary range for this position is $17.00/Hr. - $27.50/Hr.. Final compensation will be determined by location, skills, experience, qualifications and the career level at which the position is filled.</div><p></p><p><b><br>
Our ideal candidate will possess the following skills:</b></p><ul><li>
High school diploma or GED required</li><li>
2-3 years of cash handling experience</li><li>
Excellent customer service skills</li><li>
Excellent balancing record</li><li>
Good organizational skills and attention to detail</li><li>
Bilingual Spanish speaking preferred</li><li>
Ability to lift heavy boxes of coin</li></ul><div></div><p><b><br>
Old National is proud to be an equal opportunity employer focused on fostering an inclusive workplace and committed to hiring a workforce comprised of diverse backgrounds, cultures and thinking styles.</b></p><p></p><p><br>
As such, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, status as a qualified individual with disability, sexual orientation, gender identity or any other characteristic protected by law.</p><p></p><p><i><br>
We do not accept resumes from external staffing agencies or independent recruiters for any of our openings unless we have an agreement signed by the Director of Talent Acquisition, SVP, to fill a specific position.</i></p><p></p><p><b><i><br>
Our culture is firmly rooted in our core values.
</i></b></p><p><b><i>We are optimistic. We are collaborative. We are inclusive. We are agile. We are ethical.
</i></b></p><p><b><i>We are Old National Bank.
</i></b></p><p><b><i>Join our team!</i></b></p></div>

Market Client Service Representative

Langley Heating and Air

<p><b>Job Overview</b><br/>We are seeking a dynamic and enthusiastic Customer Service Representative to join our team! In this vital role, you will be the friendly voice and helpful face for our valued clients, providing exceptional support and ensuring their needs are met with professionalism and care. Your energetic approach will help foster positive relationships, resolve inquiries efficiently, and promote customer satisfaction. This paid position offers an exciting opportunity to develop your communication skills while contributing to a vibrant, customer-focused environment. Hybrid position- 2 days in office/ 3 days home.</p><p><b>Duties</b></p><ul><li>Respond promptly and courteously to customer inquiries via phone, email, or chat, demonstrating excellent phone etiquette and communication skills</li><li>Assist clients with product or service information, troubleshooting issues, and resolving complaints with a positive attitude</li><li>Conduct outbound calling campaigns to follow up on customer requests or promote new services and offerings</li><li>Maintain accurate records of customer interactions through data entry in our CRM system using Microsoft Office tools and other computer applications</li><li>Support client services by processing transactions such as cash handling and account updates efficiently and accurately</li><li>Collaborate with team members to analyze customer feedback and identify opportunities for service improvement</li><li>Manage multiple tasks simultaneously while maintaining a high level of professionalism and attention to detail</li><li>Process part warranty claims.</li><li>Register warranty for new equipment.</li><li>Process/ coordinate permitting and inspections.</li></ul><p><b>Qualifications</b></p><ul><li>Proven experience in call center environments or customer support roles is preferred</li><li>Strong communication skills, both verbal and written, with the ability to convey information clearly and effectively</li><li>Excellent data entry skills with a focus on accuracy</li><li>Familiarity with Microsoft Office applications (Word, Excel) and general computer skills required</li><li>Experience with outbound calling, client services, or sales is advantageous</li><li>Demonstrated ability to handle cash transactions responsibly and maintain confidentiality</li><li>Prior experience in customer service roles for Service companies a Plus</li></ul><p>Job Type: Full-time</p><p>Pay: $20.00 - $25.00 per hour</p><p>Expected hours: 40 per week</p><p>Benefits:</p><ul><li>401(k) matching</li><li>Dental insurance</li><li>Health insurance</li><li>Vision insurance</li><li>Work from home</li></ul><p>Work Location: Hybrid remote in Wake Forest, NC 27587</p>

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Client Services Representative

Entry-Level Client Services Representative

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Customer Service Representative

Market Client Service Representative

Customer Service Representative