client services representative

Gallagher

<div>Introduction<div> 
Join our growing team of dedicated professionals at Gallagher Bassett, who guide those in need to the best possible outcomes for their health and wellbeing. You'll be part of a resilient team that works together to redefine the boundaries of excellence. At our organization, we value collaboration and making a positive impact in the lives of our clients and claimants, offering you the opportunity to join a team where your skills and dedication can truly make a difference. GUIDE. GUARD. GO BEYOND. 
 
We believe that every candidate brings something special to the table, including you! So, even if you feel that you&rsquo;re close but not an exact match, we encourage you to apply.</div> 
 
Overview<div> 
Provides administrative and client service support to Account Managers, Executives, and Brokers by assisting with marketing, claims, renewals, and proposal preparation for less complex accounts. Handles client inquiries, maintains communication logs, and may guide junior support staff while coordinating with carriers and internal teams to ensure smooth account servicing.</div> 
 
How you'll make an impact 
<ul><li>
Assists Account Manager, Account Executives, Producers, Brokers in servicing designated group of clients or book of business as it relates to marketing, claims, administration, and sales.
</li><li>Typically assigned to accounts having less complex needs with no renewal goals associated with assigned accounts.
</li><li>Under direction of more senior staff, provides administrative support to an assigned group of clients.
</li><li>Resolves customer service inquiries that require research and interactions with carriers or agents.
</li><li>Generally requires assistance when resolving more complex problems.
</li><li>Day-to-day client contacts are generally mid- or lower-level client staff and contact with clients.
</li><li>Responds to client questions and maintains a log of conversations.
</li><li>Markets new and renewal accounts according to company procedures.
</li><li>Evaluates all proposals to include in spreadsheets.
</li><li>Prepares renewals and client information presentations and assists in preparing RFP responses.
</li><li>May provide guidance and direction to Customer Service Reps or administrative support.</li></ul>
 
About You<div> 
Required: High School Diploma/GED and 1+ years of related experience.
 
 
Preferred: Appropriate license
 
 
Behaviors: Understanding of the insurance brokerage business and customer service processes/tasks</div> 
 
Compensation and benefits 
We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours. On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.
Below are the minimum core benefits you&rsquo;ll get, depending on your job level these benefits may improve:
<ul><li>Medical/dental/vision plans, which start from day one!</li><li>
Life and accident insurance</li><li>
401(K) and Roth options</li><li>
Tax-advantaged accounts (HSA, FSA)</li><li>
Educational expense reimbursement</li><li>
Paid parental leave</li></ul><div>
Other benefits include:</div><ul><li>
Digital mental health services (Talkspace)</li><li>
Flexible work hours (availability varies by office and job function)</li><li>
Training programs</li><li>
Gallagher Thrive program &ndash; elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing</li><li>
Charitable matching gift program</li><li>
And more...</li></ul><div>
We value inclusion and diversity</div>
Click Here to review our U.S. Eligibility Requirements
Inclusion and diversity (I&amp;D) is a core part of our business, and it&rsquo;s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.
Gallagher embraces our employees&rsquo; diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.
Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as &ldquo;protected characteristics&rdquo;) by applicable federal, state, or local laws.
Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.</div>

Client Services Representative

Vanguard

<div><div>A Client Case Representative at Vanguard is responsible for receiving and investigating client inquiries, ensuring clear and timely communication of solutions. The role involves leading multiple workflows efficiently while identifying and implementing process improvement initiatives to enhance service delivery. In cases where issues are raised, the representative handles them with professionalism and care, maintaining Vanguard&rsquo;s high standards for client support.
Responsibilities<ul><li>
Handle and prioritize complex assigned or escalated client requests, and follow up with internal partners or clients directly to resolve outstanding issues.</li><li>
Follow standardized procedures to resolve client issues, and conduct research to fulfill complex client requests and transactions.</li><li>
Identify applicable internal partners to collaborate with in developing solutions to complex issues, and recognize trends to contribute to process improvement efforts.</li><li>
Ensure client inquiries are resolved and communicated within defined service levels, and confirm all communications meet regulatory guidelines and are accurate, clear, and concise.</li><li>
Develop and maintain proficient knowledge of Vanguard funds, products, and services, and understand the broader Financial Services industry along with related legal, tax, and regulatory issues to guide clients.</li><li>
Participate in special projects and perform other duties as assigned.</li></ul>
Qualifications<ul><li>
Minimum of two years related work experience required. Experience in client services preferred.</li><li>
Undergraduate degree or equivalent combination of training and experience required.</li><li>
This is a hybrid role based in our Scottsdale, AZ office and requires candidates to be in-office 3 days/week.
</li></ul>Special Factors
Sponsorship
Vanguard is not offering visa sponsorship for this position.
About Vanguard
At Vanguard, we don't just have a mission&mdash;we're on a mission.
To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best.
How We Work
Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.</div></div>

Client Case Representative

Silver Smith Business Solutions

Job Description: Client Service Representative ( Philipines language speaking Female) Company: Silver Smith Business Solutions Location: Dubai, UAE Position Type: Full-Time Compensation: Base Salary + CommissionApplication Deadline: September 30, 2025About Silver Smith Business SolutionsSilver Smith Business Solutions is a premier typing center in Dubai, helping expatriates and entrepreneurs simplify business setup and immigration processes. We specialize in trade licenses, visa applications, labor cards, document attestation, and certified translations&mdash;using UAE government portals such as DET, GDRFA, MoHRE, and MOFAIC. Our mission is to provide smooth, client-focused services while ensuring compliance and efficiency for startups, investors, and professionals in the UAE.Job OverviewWe are looking for a Philipines language -speaking Client Service Representative to join our growing team. The role involves assisting clients with every step of their business setup and immigration journey&mdash;from choosing the right business structure (LLC, Free Zone, Sole Proprietorship) to handling visa applications, labor card processing, attestations, and translations.Fluency in Tagalog and English is essential, as many of our clients come from the Philippines and Southeast Asia. The candidate will also function as a Public Relations Officer (PRO), ensuring proper document preparation, portal submissions, and compliance with UAE regulations.This is a full-time role with a competitive salary plus attractive commission.Key ResponsibilitiesClient Consultation<ul><li>Guide clients on UAE business structures (LLC, Free Zone, Sole Proprietorship).</li><li>Advise on visa types (Investor, Employment, Golden Visa), costs, and 2025 updates.</li><li>Explain attestation and translation requirements for legal documents.</li></ul>Document Preparation &amp; Submission<ul><li>Handle trade license applications, MoHRE registrations, Ejari, and other official paperwork.</li><li>Process visa applications through GDRFA and Amer portals (Emirates ID, medicals, residency stamping).</li><li>Submit labor contracts and ensure MoHRE compliance.</li><li>Manage attestations and certified translations for documents like diplomas and marriage certificates.</li></ul>Government Portal Navigation<ul><li>Work with DET, GDRFA, MoHRE, Tasheel, and MOFAIC systems.</li><li>Assist clients with UAE PASS setup and submissions.</li></ul>Compliance &amp; Accuracy<ul><li>Review documents before submission to avoid rejections.</li><li>Verify passports, medical results, and financial proofs.</li></ul>Client Communication<ul><li>Provide clear and professional assistance in Tagalog and English.</li><li>Update clients on application status and explain UAE rules.</li></ul>Revenue Growth<ul><li>Recommend bundled services (e.g., visa + attestation packages).</li><li>Meet monthly service targets to earn commissions.</li></ul>Qualifications<ul><li>Languages: Fluent in Tagalog and English (spoken &amp; written). Arabic is a plus.</li><li>Gender: Male/Female .</li><li>Education: Bachelor&rsquo;s degree preferred; diploma with relevant experience accepted.</li><li>Experience:</li><li>1&ndash;2 years in typing center customer service, admin, or PRO roles in the UAE.</li><li>Typing center or government services experience is a plus.</li><li>Skills:</li><li>Strong organizational and communication skills.</li><li>Knowledge of Microsoft Office and UAE digital platforms (MoHRE app, UAE PASS).</li><li>Attention to detail for handling legal documents.</li><li>Certifications: PRO training (e.g., KHDA-approved) is an advantage; must be open to training.</li><li>2025 Requirements: Familiarity with updated UAE regulations (e.g., Emiratisation, digital attestation).</li></ul>Compensation &amp; Benefits<ul><li>Base Salary: AED 1,500&ndash;2,000/month (depending on experience).</li><li>Commission: 5&ndash;10% per client service, with potential to earn AED 2,000&ndash;5,000 extra per month.</li><li>Benefits:</li><li>UAE employment visa &amp; labor card sponsorship.</li><li>Health insurance (as per UAE labor law).</li><li>Paid annual leave and sick leave (per UAE labor law).</li><li>Training support (PRO courses, portal workshops).</li><li>Work Hours: 40&ndash;48 hours/week (8 hrs/day, 5&ndash;6 days/week).</li><li>Incentives: Extra bonuses for exceeding monthly targets.</li></ul>Job Type: Full-timePay: AED1,500.00 - AED2,000.00 per month

Client Service Representative

Al Fares International Tents and construction metal llc

Job Opportunity &ndash; Client Service Representative Location: Riyadh, Saudi Arabia Company: Al Fares International Tents &amp; Construction Metal LLCAl Fares International Tents &amp; Construction Metal LLC is a leading company in the Gulf region, specializing in aluminum and steel structures, prefabricated buildings, and customized tent solutions across the GCC. With a strong reputation for quality, innovation, and reliability, we are expanding and seeking a talentedClient Service Representative to join our Riyadh branch.Key Responsibilities:<ul><li>Act as the primary point of contact for clients and ensure high-quality service delivery.</li><li>Handle client inquiries, prepare quotations, and follow up on proposals.</li><li>Coordinate with internal teams (engineering, logistics, and installation) to meet project timelines.</li><li>Support in project documentation, contracts, and invoicing.</li><li>Build and maintain strong relationships with new and existing clients.</li><li>Provide after-sales support and ensure client satisfaction.</li></ul>Required Skills &amp; Experience:<ul><li>Bachelor&rsquo;s degree in Business Administration, Marketing, or related field (preferred).</li><li>3&ndash;5 years of experience in client service, sales, or project coordination (construction, tents, or prefabricated structures industry preferred).</li><li>Strong communication and interpersonal skills.</li><li>Ability to manage multiple projects and meet deadlines.</li><li>Proficiency in MS Office (Word, Excel, PowerPoint).</li><li>Fluent in English (Arabic is an advantage).</li></ul>What We Offer:<ul><li>Competitive salary package.</li><li>Career growth opportunities within a leading regional company.</li><li>Dynamic and professional work environment.</li></ul>Interested candidates are invited to send their CV to: vacancy@alfaresintl.comJob Type: Full-time

Teleperformance

Overview We are seeking a dedicated and enthusiastic Call Center Representative to join our dynamic team. In this role, you will be the first point of contact for our customers, providing exceptional service and support. Your primary responsibilities will include handling inbound and outbound calls, assisting customers with inquiries, and ensuring a positive experience throughout their interactions with our company. The ideal candidate will possess strong communication skills, a customer-focused attitude, and the ability to work effectively in a fast-paced environment.Responsibilities<ul><li>Manage incoming calls and respond to customer inquiries in a timely manner</li><li>Conduct outbound calls to follow up on customer requests or provide additional information</li><li>Provide excellent customer service by addressing issues, resolving complaints, and offering solutions</li><li>Maintain accurate records of customer interactions and transactions through data entry</li><li>Utilize Microsoft Office applications to document information and generate reports as needed</li><li>Demonstrate effective phone etiquette while communicating with clients</li><li>Collaborate with team members to enhance client services and improve overall customer satisfaction</li><li>Analyze customer feedback to identify trends and areas for improvement</li></ul>Experience<ul><li>Previous call center experience is preferred but not mandatory</li><li>Bilingual or multilingual abilities are highly desirable, particularly in English and other languages</li><li>Strong customer support skills with a focus on client services</li><li>Proficient computer skills including data entry and familiarity with Microsoft Office Suite</li><li>Excellent communication skills with the ability to convey information clearly and effectively</li><li>Experience in sales or cash handling is a plus</li><li>Strong typing skills with attention to detail</li></ul>Job Types: Full-time, Permanent, Contract, New gradPay: Up to E&pound;18,000.00 per monthApplication Question(s):<ul><li>If you are fluent in English, send me a voice note introducing yourself for 2 minutes on 01020614100</li></ul>

English customer service (new Cairo/ New Giza)(nigh shifts) (College Grads)

Polaris Parks

<div>
 
 
 Main Purpose:
 
 
 
 The Client Relations Representative will act as the primary liaison between Polaris Parks and its valued tenants, investors, and prospective clients. The role is pivotal in ensuring tenant satisfaction, streamlining operational communication, and enhancing long-term partnerships across our industrial and commercial portfolio.
 
 
 
 
 
 
 Responsibilities
 
 
 <ul>
 <li>
 Act as the front-line point of contact for all client inquiries, concerns, and service needs, delivering a high standard of responsiveness and professionalism.
 </li>
 <li>
 Understand each client's business objectives and tailor support to ensure operational satisfaction within Polaris Parks facilities.
 </li>
 <li>
 Investigate and resolve client issues (e.g., utilities, lease terms, permits, facility maintenance) in coordination with internal departments including Operations, Legal, and Facility Management.
 </li>
 <li>
 Track and document all client interactions, complaints, resolutions, and service requests through CRM and client service logs
 </li>
 <li>
 Manage and update client records including contracts, communications, and payment schedules
 </li>
 <li>
 Conduct periodic satisfaction check-ins, pulse surveys, and site visits to ensure proactive relationship management and continuous improvement.
 </li>
 <li>
 Assist in onboarding new clients, coordinating across departments to ensure a seamless handover and occupancy process.
 </li>
 <li>
 Support business development initiatives through client referrals, market insights, and relationship intelligence
 </li>
 <li>
 Ensure timely collection of financial obligations from clients, including rents, service fees, and other contractual dues, by coordinating with the Finance Department and maintaining accurate payment records.
 </li>
 <li>
 Monitor client adherence to lease terms, contract milestones, and payment schedules, proactively following up on upcoming deadlines and escalating non-compliance in alignment with internal protocols.
 </li>
 </ul>
 
 
 
 
 
 Job Requirements:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in business administration, Communications, or a related field.
 </li>
 <li>
 3+ years in client servicing, customer relations, or account management, preferably in real estate or B2B service sectors.
 </li>
 <li>
 Strong verbal and written communication
 </li>
 <li>
 High responsiveness and ability to handle multiple tasks under pressure
 </li>
 <li>
 Problem-solving mindset with client-centric thinking
 </li>
 <li>
 Excellent documentation and follow-up skills
 </li>
 <li>
 Proficient in Microsoft Office tools
 </li>
 <li>
 
 Living in or near the 6th of October city is a MUST.
 
 </li>
 </ul>
 
 
</div>

Client Relations Representative

Corporate Panorama

Position OverviewThe Bond Service Representative will support surety operations by managing client financial documentation, preparing analysis reports, and executing bond transactions. This role requires a strong accounting and finance background (CPA designation required) and the ability to handle detailed, compliance-driven work with accuracy and efficiency.Key Responsibilities1. Financial Analysis &amp; Reporting<ul><li>Complete the Financial Analysis Summary and FAST by reviewing client financial statements.</li><li>&middot;Enter data into the FAST Excel model to analyze financial trends and client performance.</li><li>Prepare financial summaries for internal review and client files.</li></ul>2*. Underwriting &amp; Documentation*<ul><li>Collect, review, and submit required underwriting documentation (CPA financials, tax returns, work-in-progress schedules, insurance certificates, etc.).</li><li>Maintain the Open Item Control Document (OICD) to track pending client requirements.</li></ul>3*. Bond Processing &amp; Execution*<ul><li>Prepare, review, and issue various types of surety bonds in compliance with company and regulatory requirements.</li><li>Perform necessary calculations such as bond amounts, premiums, and related financial figures.</li><li>Verify accuracy of bond terms, supporting documents, and client information.</li><li>Coordinate with underwriters, clients, and internal teams to ensure timely bond issuance and delivery.</li></ul>4. Client &amp; Internal Communication<ul><li>Act as a point of contact for clients regarding bond requests and documentation requirements.</li><li>Work closely with internal management and accounting teams to ensure files are audit ready.</li></ul>Qualifications<ul><li>CPA required with strong accounting and financial analysis background.</li><li>Ability to interpret and analyze CPA-prepared financial statements, WIP schedules, tax returns, and key ratios.</li><li>Proficiency in performing calculations for bond amounts, premiums, and program exposure.</li><li>Advanced Excel and financial modeling skills</li><li>Excellent communication, client relationship management, and negotiation abilities.</li><li>High attention to detail, accuracy, and organizational skills with ability to manage multiple client accounts simultaneously.</li></ul>Job Type: Full-timeWork Location: In person

Bond Service Representative

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