client services representative

Topaz Group of Companies

Job Summary:The Client Services Representative is responsible for building and maintaining strong relationships with clients, ensuring their satisfaction, and providing exceptional service and support. This role involves addressing client inquiries, resolving issues, managing communication between internal teams and clients, and contributing to the company&rsquo;s growth through excellent client engagement.Key Responsibilities:<ul><li>Serve as the primary point of contact for clients, addressing inquiries and providing timely solutions.</li><li>Develop and maintain long-term relationships with existing and new clients to ensure satisfaction and loyalty.</li><li>Coordinate meetings with clients to understand their needs, gather feedback, and present relevant solutions.</li><li>Follow up with clients regularly to ensure the successful delivery of services and maintain engagement.</li><li>Prepare and share client status reports, feedback summaries, and activity updates with management.</li><li>Collaborate with internal teams (marketing, operations, and business development) to ensure client expectations are met.</li><li>Handle client complaints and issues professionally, ensuring resolution and client retention.</li><li>Support in onboarding new clients, ensuring a smooth and efficient process.</li><li>Monitor client satisfaction levels and suggest improvement strategies.</li><li>Assist in proposal and presentation preparation for prospective and existing clients.</li><li>Participate in events, meetings, and conferences to represent the organization and strengthen client relationships.</li><li>Keep up to date with industry trends and competitors to provide clients with relevant insights and recommendations.</li><li>Maintain an accurate and updated client database in CRM systems.</li></ul>Key Skills and Competencies:<ul><li>Excellent communication and interpersonal skills</li><li>Strong problem-solving and organizational abilities</li><li>Customer-focused with a professional and empathetic approach</li><li>Proficiency in MS Office and CRM tools</li><li>Ability to manage multiple accounts and priorities effectively</li><li>Team player with a proactive and positive attitude</li></ul>Qualifications:<ul><li>Bachelor&rsquo;s degree in Business Administration, Marketing, Communications, or a related field.</li><li>1&ndash;3 years of experience in client services, customer relations, or account management (preferred).</li><li>Experience in corporate or B2B environments will be an advantage.</li></ul>Job Type: Full-timePay: Rs80,000.00 - Rs90,000.00 per monthWork Location: In person

Client Services Representative

L&E Research

Client Services Representative - Full TimeBelow outlines the core job responsibilities of the L&amp;E Research Client Services Representative (CSR) position and is intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required for the position. The employer reserves the right to amend and modify these responsibilities should alternate needs arise. The employee must be able to perform the essential functions of the position satisfactorily and if requested, reasonable accommodation will be provided.Job Summary The Client Services Representative (CSR) is the entry point to the Client Services team at L&amp;E Research. In this highly visible, client-facing role, the CSR supports daily facility operations and ensures our market research clients and respondents receive excellent service and hospitality.This role is intentionally structured to foster internal growth and provides a clear promotion pathway to Senior CSR, with additional advancement opportunities throughout operations. Successful CSRs thrive in fast-paced, service-focused environments and are eager to contribute to a collaborative team.Job ResponsibilitiesClient Experience &amp; Hospitality:<ul><li>Greet and welcome clients and respondents upon arrival, creating a warm, professional first impression</li><li>Assist with food ordering, setup, and re-plating for in-facility sessions</li><li>Keep all client-facing areas clean, stocked, and presentation-ready during and after studies</li></ul>Facility Setup &amp; Support:<ul><li>Set up research rooms with required furniture, materials, signage, and technology per project specs</li><li>Tear down and reset rooms between sessions, ensuring rapid turnover and readiness</li><li>Run errands for supplies, food, or project needs as required (mileage reimbursed)</li></ul>Administrative &amp; Technical Support:<ul><li>Read/respond to emails and follow task lists communicated by the CSA or CSM</li><li>Print, copy, and prepare materials for studies</li><li>Assist with the use of office technology (e.g., laptops, printers, A/V equipment, streaming platforms like FocusVision and L&amp;E Streaming)</li><li>Maintain confidentiality and protect sensitive client data at all times</li></ul>Reception Coverage &amp; Communication:<ul><li>Cover the front desk when needed, directing visitors, checking in respondents, and managing traffic flow</li><li>Answer and direct phone calls professionally; escalate complex inquiries to CSA or CSM</li><li>Take ownership of service tasks, including basic troubleshooting and alerting leadership to facility issues</li></ul>Required Qualifications &amp; Soft Skills <ul><li>Must be able to work flexible hours, including evenings and weekends, based on project schedules</li><li>Valid driver&rsquo;s license, reliable transportation, and insurance (exceptions may apply by location)</li><li>Strong interpersonal and communication skills</li><li>Professional demeanor and a collaborative, team-first attitude</li><li>Ability to stand for extended periods on hard flooring, and to lift, carry, and move items weighing up to 25 pounds. You must also be able to conduct manual tasks without interference.</li></ul>Preferred Knowledge, Skills, &amp; Abilities <ul><li>Prior experience in a Client Services, Hospitality, or Administrative Support role</li><li>Familiarity with Microsoft Office (Word, Excel, Teams), cloud storage (OneDrive), and general office tech</li><li>Comfort working in fast-paced environments and shifting priorities</li></ul>L&amp;E Research, Inc. is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.Job Type: Full-timePay: $13.00 - $16.00 per hourBenefits:<ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Health insurance</li><li>Paid time off</li><li>Referral program</li><li>Vision insurance</li></ul>Work Location: In person

Client Services Representative - Full Time

Techionik Ltd

About the Role:We are seeking a proactive and customer-focused Client Service Representative to join our team. The ideal candidate will serve as the first point of contact for clients, ensuring a positive experience through professional communication, problem-solving, and support. This role is perfect for individuals who enjoy working with people and are eager to build their customer service and communication skills.Key Responsibilities:<ul><li>Communicate with clients via phone, email, or chat in a professional and timely manner.</li><li>Address client inquiries, concerns, and requests efficiently.</li><li>Maintain accurate records of client interactions and feedback.</li><li>Collaborate with internal departments to resolve client issues effectively.</li><li>Assist in onboarding new clients and providing them with product or service information.</li><li>Ensure a high level of client satisfaction through quality service and follow-ups.</li><li>Identify opportunities to improve client experience and suggest enhancements.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree in Business Administration, Marketing, or a related field (or currently enrolled).</li><li>Excellent verbal and written communication skills.</li><li>Strong interpersonal and problem-solving abilities.</li><li>Basic computer knowledge (MS Office, CRM tools, or related software).</li><li>Ability to multitask and handle client concerns with professionalism.</li><li>A positive attitude, patience, and willingness to learn.</li></ul>What We Offer:<ul><li>Hands-on experience in client communication and customer service operations.</li><li>Mentorship and professional development opportunities.</li><li>Supportive and collaborative work environment.</li><li>Market competitive salary.</li></ul>Job Type: Full-timeWork Location: In person

Client Service Representative

Creative Company

Job Summary Join our dynamic team as a Customer Service Representative and become the friendly voice that helps our clients navigate their needs with confidence and ease! In this energetic role, you will be the first point of contact for customers, delivering exceptional support through multiple channels. Your enthusiasm, communication skills, and problem-solving abilities will drive customer satisfaction and foster lasting relationships. Whether assisting with inquiries, processing transactions, or providing multilingual support, you&rsquo;ll play a vital role in creating positive experiences that keep our clients coming back. This paid position offers an exciting opportunity to develop your skills in a fast-paced, supportive environment where your contributions truly matter.Duties<ul><li>Respond promptly and professionally to customer inquiries via phone, email, or chat, ensuring clear and courteous communication at all times.</li><li>Provide comprehensive customer support by addressing questions, resolving issues, and guiding clients through processes with patience and clarity.</li><li>Handle outbound calling campaigns to follow up on customer requests or promote additional services and products in a friendly manner.</li><li>Assist customers with sales transactions, including cash handling and data entry into our systems accurately and efficiently.</li><li>Maintain detailed records of customer interactions, transactions, comments, and complaints to ensure seamless service continuity.</li><li>Utilize Microsoft Office tools and other computer applications to document information, generate reports, and analyze customer feedback for continuous improvement.</li><li>Support client services by offering multilingual assistance when needed, ensuring effective communication across diverse populations.</li><li>Demonstrate excellent phone etiquette and communication skills to foster positive relationships with clients from various backgrounds.</li><li>Collaborate with team members to share insights and strategies that enhance overall customer experience.</li><li>Contribute to a call center environment by managing high call volumes while maintaining professionalism and efficiency.</li></ul>Skills<ul><li>Multilingual abilities are highly valued to serve a diverse client base effectively.</li><li>Strong sales skills combined with excellent customer service techniques to promote products or services naturally during interactions.</li><li>Bilingual proficiency in English and additional languages enhances communication versatility.</li><li>Exceptional communication skills&mdash;both verbal and written&mdash;are essential for clear, positive engagement with customers.</li><li>Proven experience in customer support or client services within a call center or similar setting is preferred.</li><li>Proficiency in data entry, Microsoft Office applications (Word, Excel), and general computer skills ensures accurate record keeping and reporting.</li><li>Outbound calling experience is advantageous for proactive client outreach efforts.</li><li>Demonstrated call center experience with excellent phone etiquette helps deliver professional service consistently.</li><li>Analytical skills enable you to assess customer needs quickly and provide tailored solutions effectively.</li><li>Ability to handle cash transactions accurately while maintaining integrity during cash handling procedures.</li><li>Typing speed and accuracy support efficient documentation of customer interactions. Embark on a rewarding journey where your energy fuels exceptional service! We are dedicated to empowering our team members through ongoing training, supportive leadership, and opportunities for growth&mdash;all within an inclusive environment that values your unique contributions. Join us today as we deliver outstanding client experiences together!</li></ul>Job Types: Part-time, TemporaryPay: $19.00 - $20.00 per hourBenefits:<ul><li>Flexible schedule</li><li>On-the-job training</li><li>Professional development assistance</li></ul>Work Location: In person

Customer Service Representative

OmalbyKomal

We urgently required &ldquo;Customer Services Representative&rdquo; for our Karachi Office.Qualification: Preferably Bachelor&rsquo;s degree in Business Administration or Fashion Textile DesigningExperience: Fresh to 1 years relevantJob Description:&middot; Responsible for discovering and pursuing new sales prospects and maintaining customer satisfaction.&middot; Communicate timely correspondence with customers and staff.&middot; Maintaining a positive, empathetic, and professional attitude toward customers at all times.&middot; Responding promptly to customer inquiries.&middot; Communicating with customers through various channels.&middot; Acknowledging and resolving customer complaints.&middot; Knowing our products inside and out so that you can answer questions.&middot; Processing orders, forms, applications, and requests.&middot; Keeping records of customer interactions, transactions, comments, and complaints.&middot; Communicating and coordinating with colleagues as necessary.&middot; Providing feedback on the efficiency of the customer service process.&middot; Managing a team of junior customer service representatives.&middot; Ensure customer satisfaction and provide professional customer support.&middot; Literacy of any graphic design tool / editing software e.g Photoshop &amp; / or Canva will be an additional advantage.Position Type: Full timeSalary: Market CompetitiveVacant Position: 02Location: Karachi, PakistanEmail Subject: Customer Services RepresentativeJob Type: Full-timeEducation:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>CSR relevant: 1 year (Preferred)</li></ul>Work Location: In person

Customer Services Representative(E- Commerce)

Labcorp

<div>The schedule for the position will be Monday - Friday 930am - 6pm EST TIME ZONE
PAY RANGE $16 - $25
All job offers will be based on a candidate&rsquo;s skills and prior relevant experience, applicable degrees/certifications, as well as internal equity and market data.
APPLICANT WINDOW CLOSES NOVEMBER 8, 2025
If you're looking for a career that offers opportunities for growth, continual development, professional challenge and the chance to make a real difference, apply today!
Lab.Corp is seeking a Customer Service Support Representative to join our team. This position will work with physician offices, hospital laboratories, patients and internal customers to ensure that all client needs are addressed accurately and efficiently. The Customer Service Support Representative will provide product education and handle a wide variety of questions while ensuring a world-class customer experience. The ideal candidate will be passionate about Customer Service and motivated to work with a customer centric team in an innovative company.
Requirements<ul><li>
High School Diploma or GED equivalent required</li><li>
Previous experience in a customer service role</li><li>
Experience working in a contact center/call center environment preferred</li><li>
Current or previous Labcorp experience</li><li>
Prior healthcare industry, such as a physician's office or a hospital highly is a plus</li><li>
Knowledge of Microsoft Office suite is required</li><li>
Experience with Salesforce.com and/or Laboratory Information Systems is preferred</li><li>
Strong verbal and written communication skills and excellent ability to listen and respond</li><li>
Must be courteous with strong customer service orientation</li><li>
Excellent multitasking abilities required</li><li>
Strong flexibility and the ability to manage and adapt to changing priorities quickly</li></ul>
Job Duties/Responsibilities<ul><li>
Act a liaison between LabCorp, the customer base and patients</li><li>
Resolve routine customer requests with products or services via inbound, outbound calls, or the Internet</li><li>
Speak with customers in a courteous, friendly, and professional manner using protocol procedures</li><li>
Inquire, clarify, and confirm customer requirements and understanding of the solution</li><li>
Provide additional customer education and information as needed</li><li>
Qualify and establish inbound new customers requesting LabCorp's products and services</li><li>
Work in multiple databases to research complex issues and questions</li><li>
Notify clients of test results in a timely and accurate manner</li><li>
Review test forms for accuracy and report any discrepancies</li><li>
Participate in activities designed to improve customer satisfaction and business performance</li><li>
Perform administrative support for medical record management, CRM data maintenance, and internal records to assure HIPAA compliance</li></ul>
If you're looking for a career that offers opportunities for growth, continual development, professional challenge and the chance to make a real difference, apply today!
Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Casual, PRN &amp; Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only. For more detailed information, please click here.
Labcorp is proud to be an Equal Opportunity Employer:
Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law.
We encourage all to apply
If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site or contact us at Labcorp Accessibility. For more information about how we collect and store your personal data, please see our Privacy Statement.</div>

Customer Service Support Representative

YMCA

<div><div>POSITION SUMMARY: 
The Member Services Representative will provide a welcoming environment for new and prospective YMCA members and staff. The representative will be responsible for keeping well-informed of YMCA programs and policies, handle billing and registration for programs and membership, and assist with member needs and requests. The Representative may be asked to participate in off-site and/or street team events in the community promoting the mission of the YMCA and the various programs it offers. This position will fully understand and be able to connect the needs and goals of the prospective member to the value and benefits of YMCA membership and programs resulting in membership conversion. 
ESSENTIAL FUNCTIONS: 
<ul><li>Maintains a consistent professional image through dress, actions and relationships with others and creates opportunities to speak enthusiastically on behalf of the YMCA.</li><li>Endorses and promotes YMCA procedures and policies including (but not limited to): personnel guidelines, safety guidelines, facility access procedures, and membership policies.</li><li>Attends and successfully completes on-boarding training (YMCA sales approach and customer service experience).</li><li>Answers phones, greets walk-ins, process cash transactions at both main branch front desk and outdoor pool desk.</li><li>Generates prospects by working within the community at health fairs, events and with various entities (businesses, schools, churches, organizations, etc.); work together as part of the support Street Team.</li><li>Follow up with prospects generated from walk-ins, guest pass users, referrals, community events, etc. as directed, using the information call script to engage the prospect toward an appointment.</li><li>Provide facility tours as needed using the needs analysis form and the features/benefits/feedback system.</li><li>Maintain a good understanding of all facility and program offerings for all ages and be able to communicate them to prospective members with regards to their specific interests.</li><li>Maintain an understanding of health and wellness as it relates to the YMCA.</li><li>Work as a team with the Branch Staff Team to support high Branch conversion rates.</li><li>Assists in island-wide membership related marketing efforts.
</li><li>Supports island-wide member engagement challenges/events.
</li><li>Adhere to all Department of Health and YMCA of Long Island standards, expectations and regulations.
</li><li>Ensure program, staff and patrons maintain hygiene habits/practices in accordance with CDC guidelines.
</li><li>Other tasks as directed.</li></ul> 
</div><ul><li>Sales and customer service experience preferred</li><li>
High School diploma; Bachelor's degree in Business/Marketing related field preferred</li><li>
Highly motivated and entrepreneurial spirit with the ability to work a variety of hours, including evenings and weekends</li><li>
Ability to work in a fast-paced environment and deal with pressure in meeting sales goals</li><li>
Strong organizational skills</li><li>
Excellent communication and interpersonal skills</li><li>
Ability to relate effectively to diverse groups of people from all social and economic segments of the community.</li></ul></div>

Member Services Representative I

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